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3rd line support engineer
Bristow Holland Ltd
2nd Line IT Support Engineer
Bristow Holland Ltd Harwich, Essex
Bristow Holland is recruiting for a 2nd Line IT Support Engineer to join a growing and well-established business based in Harwich. This is an excellent opportunity for an experienced IT Support professional looking to take the next step in their career. You'll play a key role in supporting the company's IT infrastructure, troubleshooting technical issues, and ensuring users receive a high level of support across a range of technologies. Key Responsibilities Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated IT support tickets Support Microsoft 365 environments including Exchange, Teams, and SharePoint Assist with the administration of Windows Server and Active Directory Manage user accounts, permissions, and security policies Support desktop, laptop, mobile device, and printer deployments Work closely with 1st and 3rd line teams to resolve complex issues Assist with IT projects, upgrades, and system improvements Maintain accurate documentation and support records Skills & Experience Required Previous experience in a 2nd Line IT Support role Strong knowledge of Microsoft 365 Experience supporting Windows 10/11 environments Active Directory and Group Policy experience Good understanding of networking fundamentals including DNS, DHCP, and TCP/IP Strong troubleshooting and problem-solving skills Excellent communication and customer service skills What's on Offer? Salary between 32,000 - 38,000 Opportunity to work with a wide range of technologies Career progression and development opportunities Supportive and collaborative team environment Growing organisation with exciting projects planned
Jun 21, 2026
Full time
Bristow Holland is recruiting for a 2nd Line IT Support Engineer to join a growing and well-established business based in Harwich. This is an excellent opportunity for an experienced IT Support professional looking to take the next step in their career. You'll play a key role in supporting the company's IT infrastructure, troubleshooting technical issues, and ensuring users receive a high level of support across a range of technologies. Key Responsibilities Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated IT support tickets Support Microsoft 365 environments including Exchange, Teams, and SharePoint Assist with the administration of Windows Server and Active Directory Manage user accounts, permissions, and security policies Support desktop, laptop, mobile device, and printer deployments Work closely with 1st and 3rd line teams to resolve complex issues Assist with IT projects, upgrades, and system improvements Maintain accurate documentation and support records Skills & Experience Required Previous experience in a 2nd Line IT Support role Strong knowledge of Microsoft 365 Experience supporting Windows 10/11 environments Active Directory and Group Policy experience Good understanding of networking fundamentals including DNS, DHCP, and TCP/IP Strong troubleshooting and problem-solving skills Excellent communication and customer service skills What's on Offer? Salary between 32,000 - 38,000 Opportunity to work with a wide range of technologies Career progression and development opportunities Supportive and collaborative team environment Growing organisation with exciting projects planned
Nigel Wright Group
Senior EUC Engineer
Nigel Wright Group
About the Role: I am looking for a Senior Platform Engineer (EUC) to help design, build, and evolve a modern, secure end-user computing environment. You'll play a key role in delivering a high-performing Microsoft 365 and Intune-based digital workplace, ensuring colleagues can work productively and securely from anywhere. Working closely with platform, security, and service teams, you'll own and improve EUC services-focusing on automation, user experience, scalability, and security. What you'll do: Act as a subject matter expert for Microsoft Intune and EUC technologies Provide 3rd line support for complex endpoint and platform issues Design, implement, and optimise device management solutions across Windows, iOS, and Android Manage application packaging, deployment, and patching Develop and maintain compliance policies and configuration standards Use automation and scripting to improve efficiency and consistency Monitor platform performance and identify opportunities for improvement Collaborate with stakeholders across IT, security, and the wider business Produce clear documentation and support knowledge sharing across teams Desirable Skills: PowerShell scripting (including Microsoft Graph) Experience with security baselines and hardening Knowledge of BIOS/firmware management tools Experience driving automation and platform improvements Why Join? Work on a modern, cloud-first EUC platform Be part of a team driving digital transformation and innovation Opportunity to influence platform strategy and tooling Collaborative environment with strong cross-team partnerships Support for continuous learning and development
Jun 21, 2026
Full time
About the Role: I am looking for a Senior Platform Engineer (EUC) to help design, build, and evolve a modern, secure end-user computing environment. You'll play a key role in delivering a high-performing Microsoft 365 and Intune-based digital workplace, ensuring colleagues can work productively and securely from anywhere. Working closely with platform, security, and service teams, you'll own and improve EUC services-focusing on automation, user experience, scalability, and security. What you'll do: Act as a subject matter expert for Microsoft Intune and EUC technologies Provide 3rd line support for complex endpoint and platform issues Design, implement, and optimise device management solutions across Windows, iOS, and Android Manage application packaging, deployment, and patching Develop and maintain compliance policies and configuration standards Use automation and scripting to improve efficiency and consistency Monitor platform performance and identify opportunities for improvement Collaborate with stakeholders across IT, security, and the wider business Produce clear documentation and support knowledge sharing across teams Desirable Skills: PowerShell scripting (including Microsoft Graph) Experience with security baselines and hardening Knowledge of BIOS/firmware management tools Experience driving automation and platform improvements Why Join? Work on a modern, cloud-first EUC platform Be part of a team driving digital transformation and innovation Opportunity to influence platform strategy and tooling Collaborative environment with strong cross-team partnerships Support for continuous learning and development
Rolls Royce
Product Make Operator
Rolls Royce City, Derby
Job Description Product Make Operator Derby - Onsite Full time An exciting opportunity has arisen for a Product Make Operator to join our HP Turbine Blade Machining Facility in Derby. In this role, you will be responsible for delivering production blades in line with committed requirements and prescribed manufacturing processes. You will play a key role in ensuring the facility maximises its contribution to the success of Turbine Systems while consistently meeting and exceeding customer expectations. Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that champions belonging, creativity, and your professional growth. What you will be doing: As Enterprise architect, you will be operating flexibly across manufacturing processes as defined for component production: Supporting machine tools to ensure effective and efficient operation (e.g. part loading/unloading, inspection, consumable management). Managing cell workflow to ensure the Kanban system operates as designed and production schedules are met. Inspecting output from cells and responding appropriately to any errors in line with defined procedures. Providing team leadership, coaching and support where required, including undertaking additional responsibilities. Maintaining the cell working environment to optimum standards. Working collaboratively as part of a team to produce high-quality products and support continuous improvement activities. Required Skills and Experience: Experience working within a manufacturing or engineering environment. Understanding of production processes and adherence to technical instructions or manufacturing packages. Ability to work effectively as part of a team and take ownership of quality outputs. Experience supporting or operating machinery in a production setting is desirable. Familiarity with lean manufacturing principles such as Kanban. Experience in inspection and quality control processes. Ability to identify issues and respond in line with defined procedures. Experience in coaching, mentoring, or supporting team members. Strong attention to detail and commitment to maintaining high standards. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. Relocation assistance is not available for this position. Closing date: 3rd July 2026 Recruiter - Laura Rafferty As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Factory Staff Posting Date 19 Jun 2026; 00:06 Posting End Date 02 Jul 2026PandoLogic.
Jun 21, 2026
Full time
Job Description Product Make Operator Derby - Onsite Full time An exciting opportunity has arisen for a Product Make Operator to join our HP Turbine Blade Machining Facility in Derby. In this role, you will be responsible for delivering production blades in line with committed requirements and prescribed manufacturing processes. You will play a key role in ensuring the facility maximises its contribution to the success of Turbine Systems while consistently meeting and exceeding customer expectations. Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that champions belonging, creativity, and your professional growth. What you will be doing: As Enterprise architect, you will be operating flexibly across manufacturing processes as defined for component production: Supporting machine tools to ensure effective and efficient operation (e.g. part loading/unloading, inspection, consumable management). Managing cell workflow to ensure the Kanban system operates as designed and production schedules are met. Inspecting output from cells and responding appropriately to any errors in line with defined procedures. Providing team leadership, coaching and support where required, including undertaking additional responsibilities. Maintaining the cell working environment to optimum standards. Working collaboratively as part of a team to produce high-quality products and support continuous improvement activities. Required Skills and Experience: Experience working within a manufacturing or engineering environment. Understanding of production processes and adherence to technical instructions or manufacturing packages. Ability to work effectively as part of a team and take ownership of quality outputs. Experience supporting or operating machinery in a production setting is desirable. Familiarity with lean manufacturing principles such as Kanban. Experience in inspection and quality control processes. Ability to identify issues and respond in line with defined procedures. Experience in coaching, mentoring, or supporting team members. Strong attention to detail and commitment to maintaining high standards. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. Relocation assistance is not available for this position. Closing date: 3rd July 2026 Recruiter - Laura Rafferty As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Factory Staff Posting Date 19 Jun 2026; 00:06 Posting End Date 02 Jul 2026PandoLogic.
Pulse IT Recruitment Ltd
IT Support Engineer
Pulse IT Recruitment Ltd Southampton, Hampshire
IT Support Engineers (1st 2nd & 3rd Line) x 2 Southampton £26,000 - £40,000 Plus benefits Are you an experienced IT Support Engineer with experience in working within an MSP (Managed Service Provider) environment looking for a role where your expertise will make a meaningful impact? Do you thrive in a fast-paced, client-focused MSP environment, juggling projects, escalations, and mentoring with calm confidence? If so, you may be exactly who we're looking for. My Client is seeking a 2 highly capable, hands-on IT Support Engineer to join our dynamic service team. This role is central to delivering the excellent service we're known for-supporting diverse client environments, deploying cutting-edge solutions, and leading technical improvement. About the Role As a Support engineer, you'll own escalated incidents, deliver technical projects, and guide both clients and colleagues toward robust, modern solutions. This is a varied role covering a broad set of technologies across multiple industries, including legal, logistics, manufacturing and professional services. Key Responsibilities • Work actively on the helpdesk & (when needed) on client site • Problem Solve all IT hardware & software issues for external clients • Experience in Microsoft 365 / M365 • Windows 11, iOS & Android support • Configure and support Routers, firewalls, switches, access points • Adhere to SLAs, prioritise effectively, and communicate clearly with end-users and stakeholders About You You are a proactive problem solver with a passion for technology and a commitment to delivering real value to clients. You work well under pressure, balance BAU and project work effectively, and can explain complex topics in plain English. You'll ideally have: • 2+ years' IT Support / Helpdesk Support experience within an MSP environment • Proven expertise in M365 ecosystem • A full UK driving licence and willingness to travel occasionally to client sites What We Offer • Competitive salary • Ongoing training and certification support • Workplace pension scheme • A close-knit team with a strong culture of collaboration and excellence
Jun 20, 2026
Full time
IT Support Engineers (1st 2nd & 3rd Line) x 2 Southampton £26,000 - £40,000 Plus benefits Are you an experienced IT Support Engineer with experience in working within an MSP (Managed Service Provider) environment looking for a role where your expertise will make a meaningful impact? Do you thrive in a fast-paced, client-focused MSP environment, juggling projects, escalations, and mentoring with calm confidence? If so, you may be exactly who we're looking for. My Client is seeking a 2 highly capable, hands-on IT Support Engineer to join our dynamic service team. This role is central to delivering the excellent service we're known for-supporting diverse client environments, deploying cutting-edge solutions, and leading technical improvement. About the Role As a Support engineer, you'll own escalated incidents, deliver technical projects, and guide both clients and colleagues toward robust, modern solutions. This is a varied role covering a broad set of technologies across multiple industries, including legal, logistics, manufacturing and professional services. Key Responsibilities • Work actively on the helpdesk & (when needed) on client site • Problem Solve all IT hardware & software issues for external clients • Experience in Microsoft 365 / M365 • Windows 11, iOS & Android support • Configure and support Routers, firewalls, switches, access points • Adhere to SLAs, prioritise effectively, and communicate clearly with end-users and stakeholders About You You are a proactive problem solver with a passion for technology and a commitment to delivering real value to clients. You work well under pressure, balance BAU and project work effectively, and can explain complex topics in plain English. You'll ideally have: • 2+ years' IT Support / Helpdesk Support experience within an MSP environment • Proven expertise in M365 ecosystem • A full UK driving licence and willingness to travel occasionally to client sites What We Offer • Competitive salary • Ongoing training and certification support • Workplace pension scheme • A close-knit team with a strong culture of collaboration and excellence
Lanesra Technical Recruitment
MEICA Manager
Lanesra Technical Recruitment
Position: MEICA Manager Location: Hertfordshire Salary: 75,000 - 90,000 Plus Bonus, Car/Allowance and Excellent Benefits Our Client is one of the largest privately owned engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including water, utilities, transport, built environment and energy. As the MEICA Manager for their Affinity Water framework you will oversee the delivery of all MEICA activities across both infrastructure and non-infrastructure projects from initiation to completion, ensuring that the works are delivered in accordance with the client's requirements whilst also maintaining compliance with Health and Safety and Quality standards. Responsibilities: Ensure the buildability of designs Introduce value engineering challenges to proposed designs Manage the small MEICA team working alongside the Civil Engineering & delivery teams Provide technical leadership for mechanical, electrical, and control systems design. Managing and reporting operational and financial targets, programme management and supply chain management, including procurement and performance. Leadership in Safety, Wellbeing and Inclusion and a team player, interfacing with the design and construction teams and all stakeholders. The ability to select & manage innovative methods, use of materials & safe systems of work. Management of contractors and key suppliers, particularly design, ensuring quality of delivery and their committed resource requirements across the projects, ensuring quality of output and value for money. Manage communication and engagement with project stakeholders, developing and maintaining key relationships and working in partnership to resolve problems to benefit operational policing. Build and sustain capacity and capability within the MEICA team to deliver the programme workstream effectively and efficiently. Lead non-complex and complex projects, including set-up, management, and delivery, ensuring that the project delivers on time, cost and quality and meets all technical delivery processes, standards and reporting requirements. Manage programme-level resources to ensure project outputs are delivered on time, cost and quality. Overall management of your team and interdependencies, with responsibilities for the management and execution of all project-related activities. Ability to forge positive relationships with the supply chain and subcontractors. Management of all related health and safety, including electrical safety processes and procedures Contributing to the delivery of all work packages planned and scheduled by the project delivery team in line with programme constraints, quality standards and budgets. Meeting and exceeding Barhale MEICA and client expectations at every step of the project lifecycle. Ensure quality requirements, e.g. commissioning plans, Inspection & test plans, are in place across the MEICA programme Overseeing operations daily to ensure work is done safely, on time and within the project's / programme allocated budget. Contributing to future tender activities and work-winning activities. Ensuring client specifications and requirements are met by reviewing progress and liaising with the MEICA and project team. Promoting and maintaining health & safety on all projects with the allocated Project Managers and their teams whilst dealing with any day-to-day unexpected problems during the project. Experience: A background working as a MEICA Project Manager, managing and delivering multiple projects of varying complexity and value, preferably from the water or wastewater sector. Excellent communication and team player skills, harnessing the ability to effectively manage internal teams, 3rd parties and clients. Methodical approach with a clear focus on client, customer, and quality. Strong leadership qualities and a natural problem solver. Desirable: Degree or equivalent related to Mechanical or Electrical Engineering (foundation degree HND, HNC) Member of the APM, APM certified or equivalent (or experience-based) SMSTS/SSSTS qualification. CSCS card qualification. First Aid qualification (optional). 5-day SMSTS Package includes: Competitive salary Company car/green car scheme/car allowance/Van (dependent on position) Bonus (dependent on position) Company Pension Life Assurance Private Medical 25 days of annual leave in addition to 8 public bank holidays and loyalty days Employee Assistance Programme to support your mental, physiological and financial wellbeing Flexible benefits via salary sacrifice Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression Development supported by internal and externally delivered training
Jun 20, 2026
Full time
Position: MEICA Manager Location: Hertfordshire Salary: 75,000 - 90,000 Plus Bonus, Car/Allowance and Excellent Benefits Our Client is one of the largest privately owned engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including water, utilities, transport, built environment and energy. As the MEICA Manager for their Affinity Water framework you will oversee the delivery of all MEICA activities across both infrastructure and non-infrastructure projects from initiation to completion, ensuring that the works are delivered in accordance with the client's requirements whilst also maintaining compliance with Health and Safety and Quality standards. Responsibilities: Ensure the buildability of designs Introduce value engineering challenges to proposed designs Manage the small MEICA team working alongside the Civil Engineering & delivery teams Provide technical leadership for mechanical, electrical, and control systems design. Managing and reporting operational and financial targets, programme management and supply chain management, including procurement and performance. Leadership in Safety, Wellbeing and Inclusion and a team player, interfacing with the design and construction teams and all stakeholders. The ability to select & manage innovative methods, use of materials & safe systems of work. Management of contractors and key suppliers, particularly design, ensuring quality of delivery and their committed resource requirements across the projects, ensuring quality of output and value for money. Manage communication and engagement with project stakeholders, developing and maintaining key relationships and working in partnership to resolve problems to benefit operational policing. Build and sustain capacity and capability within the MEICA team to deliver the programme workstream effectively and efficiently. Lead non-complex and complex projects, including set-up, management, and delivery, ensuring that the project delivers on time, cost and quality and meets all technical delivery processes, standards and reporting requirements. Manage programme-level resources to ensure project outputs are delivered on time, cost and quality. Overall management of your team and interdependencies, with responsibilities for the management and execution of all project-related activities. Ability to forge positive relationships with the supply chain and subcontractors. Management of all related health and safety, including electrical safety processes and procedures Contributing to the delivery of all work packages planned and scheduled by the project delivery team in line with programme constraints, quality standards and budgets. Meeting and exceeding Barhale MEICA and client expectations at every step of the project lifecycle. Ensure quality requirements, e.g. commissioning plans, Inspection & test plans, are in place across the MEICA programme Overseeing operations daily to ensure work is done safely, on time and within the project's / programme allocated budget. Contributing to future tender activities and work-winning activities. Ensuring client specifications and requirements are met by reviewing progress and liaising with the MEICA and project team. Promoting and maintaining health & safety on all projects with the allocated Project Managers and their teams whilst dealing with any day-to-day unexpected problems during the project. Experience: A background working as a MEICA Project Manager, managing and delivering multiple projects of varying complexity and value, preferably from the water or wastewater sector. Excellent communication and team player skills, harnessing the ability to effectively manage internal teams, 3rd parties and clients. Methodical approach with a clear focus on client, customer, and quality. Strong leadership qualities and a natural problem solver. Desirable: Degree or equivalent related to Mechanical or Electrical Engineering (foundation degree HND, HNC) Member of the APM, APM certified or equivalent (or experience-based) SMSTS/SSSTS qualification. CSCS card qualification. First Aid qualification (optional). 5-day SMSTS Package includes: Competitive salary Company car/green car scheme/car allowance/Van (dependent on position) Bonus (dependent on position) Company Pension Life Assurance Private Medical 25 days of annual leave in addition to 8 public bank holidays and loyalty days Employee Assistance Programme to support your mental, physiological and financial wellbeing Flexible benefits via salary sacrifice Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression Development supported by internal and externally delivered training
Ashdown Group
IT Infrastructure Engineer - MSP
Ashdown Group Borehamwood, Hertfordshire
This is a fantastic opportunity for an experienced IT Infrastructure Engineer to join a growing consultancy firm in the North London/Hertfordshire area - in a hybrid role that pays up to £65,000. Working across the entire IT infrastructure, you will get involved with hardware & software deployment, monitoring, security & reporting. To be considered for this position, you will be happy to get involved in all aspects of 3 rd line BAU user & infrastructure support and project work. This role requires solid hands-on experience with: 3 rd line experience within an MSP Expert M365 (CA, Intune, hybrid Exchange, ATP) Strong troubleshooting methodology Azure infrastructure Firewalls (Fortinet, SonicWall, Draytek) Solid PowerShell skills Confident communicator at all levels Full Microsoft Certificates desirable Any experience with NinjaOne or a similar RMM would be beneficial but not essential. My client is an ambitious and growing consultancy going through continued expansion. If you are an experienced 3rd line IT Support Engineer or IT Infrastructure Engineer with a strong MSP background looking for a new challenge, please send me your CV immediately. Our client is offering a salary of up to £60,000.
Jun 20, 2026
Full time
This is a fantastic opportunity for an experienced IT Infrastructure Engineer to join a growing consultancy firm in the North London/Hertfordshire area - in a hybrid role that pays up to £65,000. Working across the entire IT infrastructure, you will get involved with hardware & software deployment, monitoring, security & reporting. To be considered for this position, you will be happy to get involved in all aspects of 3 rd line BAU user & infrastructure support and project work. This role requires solid hands-on experience with: 3 rd line experience within an MSP Expert M365 (CA, Intune, hybrid Exchange, ATP) Strong troubleshooting methodology Azure infrastructure Firewalls (Fortinet, SonicWall, Draytek) Solid PowerShell skills Confident communicator at all levels Full Microsoft Certificates desirable Any experience with NinjaOne or a similar RMM would be beneficial but not essential. My client is an ambitious and growing consultancy going through continued expansion. If you are an experienced 3rd line IT Support Engineer or IT Infrastructure Engineer with a strong MSP background looking for a new challenge, please send me your CV immediately. Our client is offering a salary of up to £60,000.
Tiger Resourcing Group
Application Support Manager
Tiger Resourcing Group
Application Support Manager London Hybrid Working 12-Month FTC The Opportunity An exciting opportunity has arisen for an experienced Application Support Manager to lead the delivery of application support services within a complex enterprise technology environment. This role is responsible for the leadership of a multidisciplinary team delivering 2nd and 3rd Line Application Support, ensuring the stability, availability, and performance of business-critical systems. You ll play a key role in managing service performance, driving operational improvements, overseeing major incidents, and working closely with technical and business stakeholders to ensure a high-quality support service. Key Responsibilities Lead and develop a team providing 2nd and 3rd Line Application Support services. Ensure the availability, performance, and reliability of business-critical applications. Act as the senior escalation point for complex technical issues and major incidents. Oversee incident management, problem management, root cause analysis, and service recovery activities. Monitor service performance against agreed KPIs and service levels. Drive continuous improvement initiatives across support processes, tooling, and operational practices. Work closely with engineering, infrastructure, service management, and business teams to ensure effective service delivery. Support application upgrades, releases, enhancements, and operational readiness activities. Manage workload planning, resource allocation, and team performance. Produce regular reporting on service performance, trends, risks, and improvement opportunities. Build strong relationships with internal stakeholders and third-party suppliers. Skills & Experience Proven experience leading Application Support, Technical Support, Production Support, or IT Operations teams. Strong background managing 2nd and 3rd Line Support functions within a complex environment. Experience managing major incidents and driving issue resolution through to root cause. Knowledge of incident, problem, and change management processes. Experience operating within KPI and SLA-driven service environments. Strong people leadership and stakeholder management skills. Excellent analytical and problem-solving abilities. Ability to balance operational delivery with continuous improvement initiatives. Desirable Experience Experience supporting customer-facing or enterprise-scale applications. Familiarity with ITIL-based service management principles. Experience with monitoring, ticketing, and service management platforms. Exposure to highly available, business-critical systems environments. Experience supporting digital transformation, application modernisation, or large-scale technology programmes.
Jun 20, 2026
Full time
Application Support Manager London Hybrid Working 12-Month FTC The Opportunity An exciting opportunity has arisen for an experienced Application Support Manager to lead the delivery of application support services within a complex enterprise technology environment. This role is responsible for the leadership of a multidisciplinary team delivering 2nd and 3rd Line Application Support, ensuring the stability, availability, and performance of business-critical systems. You ll play a key role in managing service performance, driving operational improvements, overseeing major incidents, and working closely with technical and business stakeholders to ensure a high-quality support service. Key Responsibilities Lead and develop a team providing 2nd and 3rd Line Application Support services. Ensure the availability, performance, and reliability of business-critical applications. Act as the senior escalation point for complex technical issues and major incidents. Oversee incident management, problem management, root cause analysis, and service recovery activities. Monitor service performance against agreed KPIs and service levels. Drive continuous improvement initiatives across support processes, tooling, and operational practices. Work closely with engineering, infrastructure, service management, and business teams to ensure effective service delivery. Support application upgrades, releases, enhancements, and operational readiness activities. Manage workload planning, resource allocation, and team performance. Produce regular reporting on service performance, trends, risks, and improvement opportunities. Build strong relationships with internal stakeholders and third-party suppliers. Skills & Experience Proven experience leading Application Support, Technical Support, Production Support, or IT Operations teams. Strong background managing 2nd and 3rd Line Support functions within a complex environment. Experience managing major incidents and driving issue resolution through to root cause. Knowledge of incident, problem, and change management processes. Experience operating within KPI and SLA-driven service environments. Strong people leadership and stakeholder management skills. Excellent analytical and problem-solving abilities. Ability to balance operational delivery with continuous improvement initiatives. Desirable Experience Experience supporting customer-facing or enterprise-scale applications. Familiarity with ITIL-based service management principles. Experience with monitoring, ticketing, and service management platforms. Exposure to highly available, business-critical systems environments. Experience supporting digital transformation, application modernisation, or large-scale technology programmes.
Experis
DV Cleared 3rd line Application Support Engineer
Experis Portsmouth, Hampshire
Job Title: DV Cleared Senior Core Applications 3rd Line Engineer / Subject Matter Expert Location: Portsmouth Duration: Until 31/12/2026 with possible extension Rate: Up to 500 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our purpose is to make the world more sustainable by building trust in society through innovation. As a Senior Core Applications Engineer, you will play a vital role in supporting our client's secure military systems, directly contributing to this mission. What you'll be doing: Managing and resolving escalated incidents on complex, secure systems, often remotely from 2nd line teams Delivering infrastructure development, testing upgrades, patches, and deploying new software solutions Owning problems and incidents, providing dependable support and solutions Contributing to exciting project work, especially if you are a subject matter expert in key technologies Collaborating with cross-functional teams to ensure system stability and security What you'll bring: Proven experience with SharePoint (server management, permissions, application integration) Knowledge of VMWare Horizon View VDI and vSphere virtualization Strong scripting skills, particularly PowerShell Experience with Microsoft Server 2016/2022, Hyper-V, and Exchange 2016 Familiarity with Group Policy management and Microsoft Skype Server A broad technical skill set with the ability to adapt and specialise in areas of expertise Dependability, problem ownership, and a proactive approach to support Ideal candidates will also have: Experience working within secure, military or government environments A collaborative mindset and excellent communication skills Qualifications: Relevant certifications in Microsoft, VMware, or security are advantageous A background supporting secure, mission-critical systems Join our client's team and help build a safer, more sustainable future. If you're a dedicated support professional with a broad technical background and a passion for solving complex problems, we want to hear from you! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 20, 2026
Contractor
Job Title: DV Cleared Senior Core Applications 3rd Line Engineer / Subject Matter Expert Location: Portsmouth Duration: Until 31/12/2026 with possible extension Rate: Up to 500 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our purpose is to make the world more sustainable by building trust in society through innovation. As a Senior Core Applications Engineer, you will play a vital role in supporting our client's secure military systems, directly contributing to this mission. What you'll be doing: Managing and resolving escalated incidents on complex, secure systems, often remotely from 2nd line teams Delivering infrastructure development, testing upgrades, patches, and deploying new software solutions Owning problems and incidents, providing dependable support and solutions Contributing to exciting project work, especially if you are a subject matter expert in key technologies Collaborating with cross-functional teams to ensure system stability and security What you'll bring: Proven experience with SharePoint (server management, permissions, application integration) Knowledge of VMWare Horizon View VDI and vSphere virtualization Strong scripting skills, particularly PowerShell Experience with Microsoft Server 2016/2022, Hyper-V, and Exchange 2016 Familiarity with Group Policy management and Microsoft Skype Server A broad technical skill set with the ability to adapt and specialise in areas of expertise Dependability, problem ownership, and a proactive approach to support Ideal candidates will also have: Experience working within secure, military or government environments A collaborative mindset and excellent communication skills Qualifications: Relevant certifications in Microsoft, VMware, or security are advantageous A background supporting secure, mission-critical systems Join our client's team and help build a safer, more sustainable future. If you're a dedicated support professional with a broad technical background and a passion for solving complex problems, we want to hear from you! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
TRIA
2nd/3rd Line EUC Engineer
TRIA
2nd /3rd Line EUC Engineer 40,000 - 45,000 depending on experience Central London Hybrid working (1 day a week wfh) About the Role This is a really exciting role for an ambitious 2nd / 3rd line engineer who wants to join an innovative Managed Service Provider and be at the forefront of providing excellent IT support and consultancy. You'll support a diverse client base across the non-profit, finance, media and technology sectors. You'll play a key part within the Technical Operations team, taking ownership of complex 2nd and 3rd line issues across Apple and Windows estates. You'll work with enterprise-grade tooling - including Jamf Pro, Microsoft Intune, Entra ID and Microsoft 365 - while contributing to automation, documentation and build processes. This role offers variety, autonomy and exposure to multiple client environments, giving you the chance to broaden your technical depth while progressing towards senior engineering paths. With dedicated opportunities for funded training and certifications, you'll be joining a supportive team that invests heavily in professional development and clear career progression. We are looking for A proactive 2nd or 3rd line EUC engineer who loves learning new tech and solving problems. A natural team player who thrives in a client facing environment. You must have strong hands-on experience supporting both macOS and Windows environments in a 2nd/3rd line capacity Skilled in supporting and administering Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) Experience administering device management platforms such as Jamf Pro or Microsoft Intune Confident troubleshooting complex issues, working independently and across multiple client environments Scripting in Bash or Python, with Powershell as an advantage Tech Stack You'll Work With Apple & Windows devices, Jamf Pro, Jamf Connect, Jamf Protec Microsoft Intune, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) Entra ID (Azure AD), PowerShell, Bash, Python Apple Business Manager, Windows Autopilot, Networking fundamentals (DNS, DHCP, Wi-Fi, VPN) Key Benefits 33 days holiday including bank holidays Funded training, certifications & professional development Pension scheme Hybrid working with flexibility Diverse project exposure across multi-sector clients, including non-profit, finance, media and technology If this is you, apply immediately - we look forward to speaking with you
Jun 20, 2026
Full time
2nd /3rd Line EUC Engineer 40,000 - 45,000 depending on experience Central London Hybrid working (1 day a week wfh) About the Role This is a really exciting role for an ambitious 2nd / 3rd line engineer who wants to join an innovative Managed Service Provider and be at the forefront of providing excellent IT support and consultancy. You'll support a diverse client base across the non-profit, finance, media and technology sectors. You'll play a key part within the Technical Operations team, taking ownership of complex 2nd and 3rd line issues across Apple and Windows estates. You'll work with enterprise-grade tooling - including Jamf Pro, Microsoft Intune, Entra ID and Microsoft 365 - while contributing to automation, documentation and build processes. This role offers variety, autonomy and exposure to multiple client environments, giving you the chance to broaden your technical depth while progressing towards senior engineering paths. With dedicated opportunities for funded training and certifications, you'll be joining a supportive team that invests heavily in professional development and clear career progression. We are looking for A proactive 2nd or 3rd line EUC engineer who loves learning new tech and solving problems. A natural team player who thrives in a client facing environment. You must have strong hands-on experience supporting both macOS and Windows environments in a 2nd/3rd line capacity Skilled in supporting and administering Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) Experience administering device management platforms such as Jamf Pro or Microsoft Intune Confident troubleshooting complex issues, working independently and across multiple client environments Scripting in Bash or Python, with Powershell as an advantage Tech Stack You'll Work With Apple & Windows devices, Jamf Pro, Jamf Connect, Jamf Protec Microsoft Intune, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) Entra ID (Azure AD), PowerShell, Bash, Python Apple Business Manager, Windows Autopilot, Networking fundamentals (DNS, DHCP, Wi-Fi, VPN) Key Benefits 33 days holiday including bank holidays Funded training, certifications & professional development Pension scheme Hybrid working with flexibility Diverse project exposure across multi-sector clients, including non-profit, finance, media and technology If this is you, apply immediately - we look forward to speaking with you
Howdens Joinery
Network Engineer
Howdens Joinery Northampton, Northamptonshire
With some exciting growth in the Network team, we are looking for a new Network Engineer to join our team in either Northampton or East Ridings of Yorkshire. As an experienced Network Engineer you will be delivering and optimising network infrastructure across Howdens depots across Europe, and logistics facilities. The role requires active participation in large-scale, multi-site projects to develop robust, scalable, and cost-effective solutions. This is a full-time permanent opportunity working onsite at least 2 days per week. Based in Northampton or Yorkshire with occasional travel to France. What you will be doing - Delivering and optimising network infrastructure across multiple UK and European sites - Supporting and improving network performance, capacity, and security across a complex enterprise environment - Providing 2nd/3rd line support across a wide range of network technologies - Contributing to large-scale, multi-site projects from design through to implementation and handover into BAU - Monitoring network health and proactively troubleshooting to maximise uptime and SLA performance - Supporting development of network automation and scripting solutions to improve efficiency - Collaborating with internal teams and stakeholders to deliver scalable, resilient network solutions What we need from you - Strong experience in enterprise networking, including LAN/WAN, firewalls, VPNs, and WiFi - Demonstrable hands-on experience with CheckPoint Firewalls - Certified Cisco LAN/WAN - Demonstrable experience of DNA and / or ACI is essential - Extensive knowledge of network automation, with proficiency in scripting to optimize network operations. - Strong background in data/voice networking, and internet networking for enterprise environments. - Hands-on experience with Cisco and Wireless technologies. - Strong, methodical approach to fault-finding and solution design for complex network environments. - Experience working on multi-site infrastructure projects - Strong communication skills, with the ability to explain technical concepts clearly - A proactive, collaborative mindset with a focus on continuous improvement What we can offer you: - Competitive salary and annual company bonus - Excellent pension scheme (company contribution of up to 12%) - 25 days holiday + bank holidays with the option to buy additional days - Staff Discount - Employee Assistance Programme - Exceptional Reward and Recognition events About Howdens: Howdens Joinery is the UK s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. How to apply We re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we re keen to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you
Jun 20, 2026
Full time
With some exciting growth in the Network team, we are looking for a new Network Engineer to join our team in either Northampton or East Ridings of Yorkshire. As an experienced Network Engineer you will be delivering and optimising network infrastructure across Howdens depots across Europe, and logistics facilities. The role requires active participation in large-scale, multi-site projects to develop robust, scalable, and cost-effective solutions. This is a full-time permanent opportunity working onsite at least 2 days per week. Based in Northampton or Yorkshire with occasional travel to France. What you will be doing - Delivering and optimising network infrastructure across multiple UK and European sites - Supporting and improving network performance, capacity, and security across a complex enterprise environment - Providing 2nd/3rd line support across a wide range of network technologies - Contributing to large-scale, multi-site projects from design through to implementation and handover into BAU - Monitoring network health and proactively troubleshooting to maximise uptime and SLA performance - Supporting development of network automation and scripting solutions to improve efficiency - Collaborating with internal teams and stakeholders to deliver scalable, resilient network solutions What we need from you - Strong experience in enterprise networking, including LAN/WAN, firewalls, VPNs, and WiFi - Demonstrable hands-on experience with CheckPoint Firewalls - Certified Cisco LAN/WAN - Demonstrable experience of DNA and / or ACI is essential - Extensive knowledge of network automation, with proficiency in scripting to optimize network operations. - Strong background in data/voice networking, and internet networking for enterprise environments. - Hands-on experience with Cisco and Wireless technologies. - Strong, methodical approach to fault-finding and solution design for complex network environments. - Experience working on multi-site infrastructure projects - Strong communication skills, with the ability to explain technical concepts clearly - A proactive, collaborative mindset with a focus on continuous improvement What we can offer you: - Competitive salary and annual company bonus - Excellent pension scheme (company contribution of up to 12%) - 25 days holiday + bank holidays with the option to buy additional days - Staff Discount - Employee Assistance Programme - Exceptional Reward and Recognition events About Howdens: Howdens Joinery is the UK s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. How to apply We re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we re keen to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you
Metropolitan Thames Valley
3rd Line Support Engineer
Metropolitan Thames Valley
3rd Line Support Engineer - Permanent, Full-Time position (37.5 hours) Farringdon, London (hybrid) £44,997 - £47,365 About Us: Metropolitan Thames Valley Housing has a vision that 'everyone has a home and the opportunity to live well'; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role: We have an exciting opportunity within MTVH to provide end users with 3rd-line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to be an active escalation point for 1st and 2nd-line engineers in Farringdon, London. What you'll need to succeed: Working with the Service Desk Manager and the Infrastructure Team, ensure the delivery of day-to-day support to the organisation's users, covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 3rd line escalation point of contact in resolving user and technical issues. Proactively undertake the day-to-day delivery of Infrastructure Service Desk operations. This will involve providing hands-on support to users, as well as back-end troubleshooting of servers and networks. Front-end support includes thin clients, PCs, laptops, smartphones and tablets; VOIP telephony, MFDs; and various applications in addition to MS Office. Maintain a proactive role in monitoring all requests, incidents, and problems, having complete visibility on the Infrastructure Service Desk. Respond to Service Desk phone calls/tickets as needed, focusing on 3rd line tickets and activities, and taking on tickets escalated by the 1st/2nd line Infrastructure Technicians. Escalate when necessary to the Service Desk Manager. Contribute to the maintenance and documentation of the infrastructure estate: records of builds, hardware, licences, systems configurations, change requests, systems, and processes. Undertake change management of the infrastructure estate Work an out-of-hours shift if asked to, compensated by corporate company guidelines. Undertake infrastructure project work and continuous improvement activities as part of the annual work plan Management of relationships with third parties and suppliers. To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Interviews will be a three-stage process of an initial MS Teams phone-screen followed by two rounds of competency based questions (final round in-person) Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Jun 20, 2026
Full time
3rd Line Support Engineer - Permanent, Full-Time position (37.5 hours) Farringdon, London (hybrid) £44,997 - £47,365 About Us: Metropolitan Thames Valley Housing has a vision that 'everyone has a home and the opportunity to live well'; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role: We have an exciting opportunity within MTVH to provide end users with 3rd-line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to be an active escalation point for 1st and 2nd-line engineers in Farringdon, London. What you'll need to succeed: Working with the Service Desk Manager and the Infrastructure Team, ensure the delivery of day-to-day support to the organisation's users, covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 3rd line escalation point of contact in resolving user and technical issues. Proactively undertake the day-to-day delivery of Infrastructure Service Desk operations. This will involve providing hands-on support to users, as well as back-end troubleshooting of servers and networks. Front-end support includes thin clients, PCs, laptops, smartphones and tablets; VOIP telephony, MFDs; and various applications in addition to MS Office. Maintain a proactive role in monitoring all requests, incidents, and problems, having complete visibility on the Infrastructure Service Desk. Respond to Service Desk phone calls/tickets as needed, focusing on 3rd line tickets and activities, and taking on tickets escalated by the 1st/2nd line Infrastructure Technicians. Escalate when necessary to the Service Desk Manager. Contribute to the maintenance and documentation of the infrastructure estate: records of builds, hardware, licences, systems configurations, change requests, systems, and processes. Undertake change management of the infrastructure estate Work an out-of-hours shift if asked to, compensated by corporate company guidelines. Undertake infrastructure project work and continuous improvement activities as part of the annual work plan Management of relationships with third parties and suppliers. To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Interviews will be a three-stage process of an initial MS Teams phone-screen followed by two rounds of competency based questions (final round in-person) Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
JAM Recruitment Ltd
Solutions Architect
JAM Recruitment Ltd
Solutions Architect 2 positions available 675.23 per day (Inside IR35) Remote (occasional trips to Frimley GU23) 12 months CANDIDATES MUST BE ELIGIBLE FOR SC CLEARANCE Specify, design and assure information systems that support core organisational functions within key account or functional areas Works within the Shared Services Enterprise IT Architecture area to define robust and cost effective solution architectures and designs to meet the business objectives and requirements of the customer, with responsibility for delivery of fit for purpose solutions in line with Shared Services Enterprise IT standards and policies Works on multiple projects at any one time depending on the size of the projects working closely with the Project Manager and associated roles covering business change/analysis, service design, security and product development Excellent written and verbal communication skills to effectively communicate the solution design to a wide audience including development and test teams, reviewers (both internal and external to Shared Services Enterprise IT), business management and customers Typical duties include : Defines the Solution Architecture and Design for the project to meet business requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Captures the as-is application, data and technology architectures for the assigned projects Defines the to-be application, data and technology architectures for the assigned projects Ensures, and where 3rd party elements are provided assures, that the overall functional and technical design of the solution is acceptable and fit for purpose Provides Project Technical Authority (Project Engineering Manager) leadership of the IM&T solution and associated development and test teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaises with the product suppliers, COTS component vendors and sub-contract development and test teams Ensures consistency and integrity of the solution implementation through overseeing the solution development process, and production of development work products Provides design management and governance through the operation of change and configuration management activities Works effectively with the Project Managers to support the development of the project plan, through assisting with the compilation and review of estimates and schedules, and identification of risks and approach to reviews Engages with customers, stakeholders and suppliers to develop system requirements and solution design Provides advice to support the design of service components including designing in flexible and scalable capacity Provides advice, guidance and expertise to promote adoption of methods and tools and adherence to policies and standards Evaluates and selects appropriate methods and tools in line with agreed policies and standards Is responsible for consistent end to end delivery within area of accountability in line with agreed processes. Continually seeks opportunity for business level improvements Knowledge: Proven experience in delivering IM&T solutions together with associated architecture deliverables Proven knowledge and experience of working within architecture frameworks e.g. TOGAF Understanding of the service lifecycle is advantageous e.g. ITIL Hands-on experience with business and system requirements gathering / analysis Proven experience in design and development of Information Systems Strong understanding of information processing principles and practices Technical knowledge of a range of IM&T business systems from ERPs through procurement to supplier management Skills: Excellent analytical, conceptual, and problem-solving abilities Very good written and oral communication skills Architecture and technical support documentation skills Understanding of IM&T / software development lifecycle (including methodologies e.g. Agile) and associated reviews, policies, standards and governance processes Strong interpersonal and consultative skills Ability to work with a wide range of stakeholders at all business levels and present ideas in user-friendly language Able to prioritise and execute tasks in a high-pressure environment Experience working in a team-oriented, collaborative environment Experience of technical leadership e.g. acting as a Project Technical Authority or Project Engineering Manager
Jun 20, 2026
Contractor
Solutions Architect 2 positions available 675.23 per day (Inside IR35) Remote (occasional trips to Frimley GU23) 12 months CANDIDATES MUST BE ELIGIBLE FOR SC CLEARANCE Specify, design and assure information systems that support core organisational functions within key account or functional areas Works within the Shared Services Enterprise IT Architecture area to define robust and cost effective solution architectures and designs to meet the business objectives and requirements of the customer, with responsibility for delivery of fit for purpose solutions in line with Shared Services Enterprise IT standards and policies Works on multiple projects at any one time depending on the size of the projects working closely with the Project Manager and associated roles covering business change/analysis, service design, security and product development Excellent written and verbal communication skills to effectively communicate the solution design to a wide audience including development and test teams, reviewers (both internal and external to Shared Services Enterprise IT), business management and customers Typical duties include : Defines the Solution Architecture and Design for the project to meet business requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Captures the as-is application, data and technology architectures for the assigned projects Defines the to-be application, data and technology architectures for the assigned projects Ensures, and where 3rd party elements are provided assures, that the overall functional and technical design of the solution is acceptable and fit for purpose Provides Project Technical Authority (Project Engineering Manager) leadership of the IM&T solution and associated development and test teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaises with the product suppliers, COTS component vendors and sub-contract development and test teams Ensures consistency and integrity of the solution implementation through overseeing the solution development process, and production of development work products Provides design management and governance through the operation of change and configuration management activities Works effectively with the Project Managers to support the development of the project plan, through assisting with the compilation and review of estimates and schedules, and identification of risks and approach to reviews Engages with customers, stakeholders and suppliers to develop system requirements and solution design Provides advice to support the design of service components including designing in flexible and scalable capacity Provides advice, guidance and expertise to promote adoption of methods and tools and adherence to policies and standards Evaluates and selects appropriate methods and tools in line with agreed policies and standards Is responsible for consistent end to end delivery within area of accountability in line with agreed processes. Continually seeks opportunity for business level improvements Knowledge: Proven experience in delivering IM&T solutions together with associated architecture deliverables Proven knowledge and experience of working within architecture frameworks e.g. TOGAF Understanding of the service lifecycle is advantageous e.g. ITIL Hands-on experience with business and system requirements gathering / analysis Proven experience in design and development of Information Systems Strong understanding of information processing principles and practices Technical knowledge of a range of IM&T business systems from ERPs through procurement to supplier management Skills: Excellent analytical, conceptual, and problem-solving abilities Very good written and oral communication skills Architecture and technical support documentation skills Understanding of IM&T / software development lifecycle (including methodologies e.g. Agile) and associated reviews, policies, standards and governance processes Strong interpersonal and consultative skills Ability to work with a wide range of stakeholders at all business levels and present ideas in user-friendly language Able to prioritise and execute tasks in a high-pressure environment Experience working in a team-oriented, collaborative environment Experience of technical leadership e.g. acting as a Project Technical Authority or Project Engineering Manager
Computer Futures
DevOps & Infrastructure Engineer
Computer Futures
DevOps & Infrastructure Engineer - Detailed Job Description Role Overview An opportunity for a DevOps & Infrastructure Engineer to play a key role in delivering and supporting mission-critical systems within a highly automated environment. You will take ownership of the infrastructure layer, ensuring systems are secure, scalable, resilient, and fully aligned to customer and project requirements. This role blends hands-on engineering with architectural design, working across the full lifecycle-from initial solution design through to deployment, monitoring, and ongoing optimisation. You will collaborate closely with software engineers, delivery teams, support functions, and customer IT stakeholders. Key Responsibilities Infrastructure Architecture & Design Design end-to-end infrastructure solutions across on-premise, hybrid, and cloud environments Define compute, storage, networking, virtualisation, and disaster recovery architectures Produce technical documentation including solution designs, network diagrams, and sizing specifications Align infrastructure designs with customer IT policies, security standards, and operational constraints DevOps & Deployment Own and optimise CI/CD pipelines to support consistent, automated software delivery Manage build, release, and deployment processes across development, staging, and production environments Implement Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or equivalent Drive best practices for environment consistency, configuration management, and release governance Cyber Security & Compliance Ensure infrastructure is secure by design, incorporating system hardening and access controls Manage vulnerability remediation, patching strategies, and security updates Embed security within the software delivery lifecycle (DevSecOps principles) Support audits and ensure compliance with recognised frameworks (e.g., ISO 27001, Cyber Essentials) Lead incident response and root cause analysis for security and infrastructure-related events Monitoring, Reliability & Support Implement monitoring, alerting, and observability across infrastructure and applications Define SLAs/SLOs and ensure systems meet availability and performance requirements Provide 3rd line support and escalation for complex infrastructure issues Conduct capacity planning, performance tuning, and reliability improvements Lifecycle & Maintenance Manage patching cycles across operating systems, databases, and middleware Maintain infrastructure inventory, documentation, and lifecycle roadmaps Develop disaster recovery plans and operational runbooks Ensure systems remain supportable, secure, and up to date throughout their lifecycle Skills & Experience Essential Strong experience in DevOps, Infrastructure, or Site Reliability Engineering roles Expertise in Linux and Windows Server administration Hands-on experience with CI/CD tools (e.g., Azure DevOps, GitHub Actions) and version control (Git) Experience with Infrastructure as Code (Terraform, Ansible or similar) Scripting/automation skills (PowerShell, Python, Bash) Knowledge of virtualisation technologies (VMware, Hyper-V) Understanding of networking concepts (VLANs, firewalls, VPNs) and enterprise storage Experience with databases and messaging systems (PostgreSQL, RabbitMQ) Exposure to monitoring and observability tools (e.g., Prometheus, Grafana) Strong understanding of cyber security best practices, patching, and vulnerability management Ability to produce clear technical documentation and communicate with both technical and non-technical stakeholders Desirable Experience working in industrial, manufacturing, or logistics environments Knowledge of warehouse or automation systems and integrations (ERP, WMS, PLC/SCADA) Cloud experience (Azure) and containerisation (Docker, Kubernetes) Familiarity with ITIL processes (incident, change, problem management) Relevant certifications (e.g., VMware, Security+, CISSP, Terraform) Personal Attributes Strong ownership and accountability for delivering robust infrastructure solutions Pragmatic problem-solver with the ability to balance technical excellence and delivery timelines Effective communicator able to bridge software, infrastructure, and customer stakeholders Comfortable working in a project-driven, customer-facing environment Flexible approach with occasional travel and out-of-hours support for deployments Summary This role offers the opportunity to work on complex, high-availability systems where infrastructure is critical to operational success. You will play a central role in shaping DevOps practices, improving system reliability, and delivering high-quality solutions across a range of technically challenging environments. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Jun 20, 2026
Full time
DevOps & Infrastructure Engineer - Detailed Job Description Role Overview An opportunity for a DevOps & Infrastructure Engineer to play a key role in delivering and supporting mission-critical systems within a highly automated environment. You will take ownership of the infrastructure layer, ensuring systems are secure, scalable, resilient, and fully aligned to customer and project requirements. This role blends hands-on engineering with architectural design, working across the full lifecycle-from initial solution design through to deployment, monitoring, and ongoing optimisation. You will collaborate closely with software engineers, delivery teams, support functions, and customer IT stakeholders. Key Responsibilities Infrastructure Architecture & Design Design end-to-end infrastructure solutions across on-premise, hybrid, and cloud environments Define compute, storage, networking, virtualisation, and disaster recovery architectures Produce technical documentation including solution designs, network diagrams, and sizing specifications Align infrastructure designs with customer IT policies, security standards, and operational constraints DevOps & Deployment Own and optimise CI/CD pipelines to support consistent, automated software delivery Manage build, release, and deployment processes across development, staging, and production environments Implement Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or equivalent Drive best practices for environment consistency, configuration management, and release governance Cyber Security & Compliance Ensure infrastructure is secure by design, incorporating system hardening and access controls Manage vulnerability remediation, patching strategies, and security updates Embed security within the software delivery lifecycle (DevSecOps principles) Support audits and ensure compliance with recognised frameworks (e.g., ISO 27001, Cyber Essentials) Lead incident response and root cause analysis for security and infrastructure-related events Monitoring, Reliability & Support Implement monitoring, alerting, and observability across infrastructure and applications Define SLAs/SLOs and ensure systems meet availability and performance requirements Provide 3rd line support and escalation for complex infrastructure issues Conduct capacity planning, performance tuning, and reliability improvements Lifecycle & Maintenance Manage patching cycles across operating systems, databases, and middleware Maintain infrastructure inventory, documentation, and lifecycle roadmaps Develop disaster recovery plans and operational runbooks Ensure systems remain supportable, secure, and up to date throughout their lifecycle Skills & Experience Essential Strong experience in DevOps, Infrastructure, or Site Reliability Engineering roles Expertise in Linux and Windows Server administration Hands-on experience with CI/CD tools (e.g., Azure DevOps, GitHub Actions) and version control (Git) Experience with Infrastructure as Code (Terraform, Ansible or similar) Scripting/automation skills (PowerShell, Python, Bash) Knowledge of virtualisation technologies (VMware, Hyper-V) Understanding of networking concepts (VLANs, firewalls, VPNs) and enterprise storage Experience with databases and messaging systems (PostgreSQL, RabbitMQ) Exposure to monitoring and observability tools (e.g., Prometheus, Grafana) Strong understanding of cyber security best practices, patching, and vulnerability management Ability to produce clear technical documentation and communicate with both technical and non-technical stakeholders Desirable Experience working in industrial, manufacturing, or logistics environments Knowledge of warehouse or automation systems and integrations (ERP, WMS, PLC/SCADA) Cloud experience (Azure) and containerisation (Docker, Kubernetes) Familiarity with ITIL processes (incident, change, problem management) Relevant certifications (e.g., VMware, Security+, CISSP, Terraform) Personal Attributes Strong ownership and accountability for delivering robust infrastructure solutions Pragmatic problem-solver with the ability to balance technical excellence and delivery timelines Effective communicator able to bridge software, infrastructure, and customer stakeholders Comfortable working in a project-driven, customer-facing environment Flexible approach with occasional travel and out-of-hours support for deployments Summary This role offers the opportunity to work on complex, high-availability systems where infrastructure is critical to operational success. You will play a central role in shaping DevOps practices, improving system reliability, and delivering high-quality solutions across a range of technically challenging environments. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
IT Answers
1st & 2nd Line Support
IT Answers City, Liverpool
1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same and where your skills actually matter ? If you re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What s on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you ll be on the front line of keeping our clients happy, productive, and secure. You ll handle a mix of remote support, troubleshooting, and field engineering making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1 4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You ll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We re a friendly, growing MSP that puts people first giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let s grow your career together.
Jun 20, 2026
Full time
1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same and where your skills actually matter ? If you re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What s on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you ll be on the front line of keeping our clients happy, productive, and secure. You ll handle a mix of remote support, troubleshooting, and field engineering making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1 4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You ll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We re a friendly, growing MSP that puts people first giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let s grow your career together.
GUARDIAN NEWS AND MEDIA
Security Architect
GUARDIAN NEWS AND MEDIA
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. The Information Security team is the organisational cybersecurity centre of excellence. We are responsible for driving the organisational cyber security improvements, implementing core security controls and supporting other technical teams in implementing the required security standards in a diverse technology ecosystem. The Security Architect supports strategic and technical leadership for information security architecture across the organisation. They define security frameworks, review solution designs, establish security standards, and work closely with engineering, infrastructure, cloud, and business teams to ensure that security controls are embedded throughout the technology lifecycle. The role supports regulatory compliance, risk management, and resilience objectives while enabling the secure adoption of new technologies. We are looking for a hands-on security architect with experience in both cloud security and traditional security controls design and implementation. About the role Provide security architecture guidance and oversight for business, technology, and transformation initiatives. Review solution, application, infrastructure, and cloud designs to ensure security requirements are incorporated from the outset. Conduct threat modelling, security risk assessments, and architecture reviews to identify and mitigate security risks. Collaborate with engineering, infrastructure, product, and business teams to embed security-by-design practices across the technology lifecycle. Develop and maintain security reference architectures, design standards, and technical security controls. Ensure compliance with relevant regulatory, legal, and industry requirements, including data protection and information security standards. Evaluate emerging technologies and provide recommendations on secure adoption and implementation. Support incident response, vulnerability management, and remediation activities by providing architectural expertise and guidance. Work closely with governance, risk, and compliance teams to align security architecture with enterprise risk management objectives. About you Proven experience as a Security Architect, within a complex enterprise environment. Strong understanding of security architecture principles across cloud, infrastructure, networks, applications, and data platforms. Experience designing and implementing security controls in cloud environments such as AWS, Azure, or Google Cloud Platform. Knowledge of industry security frameworks and standards, including ISO 27001, NIST, CIS Controls, and OWASP. Experience conducting security architecture reviews, threat modelling, and risk assessments. Strong understanding of identity and access management, network security, encryption, vulnerability management, and security monitoring technologies. Ability to balance security requirements with business objectives and operational needs. Excellent stakeholder management and communication skills, with the ability to influence technical and non-technical audiences. Experience working within agile delivery teams and providing security guidance throughout the software development lifecycle. Relevant professional certifications such as CISSP, CCSP, SABSA, TOGAF, AWS Certified Security Specialist, AWS Certified Solutions Architect. A collaborative mindset, strong problem-solving skills, and a passion for enabling secure innovation. We actively encourage applications from groups traditionally underrepresented in the UK media We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. Thank you for bearing with us during the screening process. The closing date for applications is Friday 3rd July 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Jun 20, 2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. The Information Security team is the organisational cybersecurity centre of excellence. We are responsible for driving the organisational cyber security improvements, implementing core security controls and supporting other technical teams in implementing the required security standards in a diverse technology ecosystem. The Security Architect supports strategic and technical leadership for information security architecture across the organisation. They define security frameworks, review solution designs, establish security standards, and work closely with engineering, infrastructure, cloud, and business teams to ensure that security controls are embedded throughout the technology lifecycle. The role supports regulatory compliance, risk management, and resilience objectives while enabling the secure adoption of new technologies. We are looking for a hands-on security architect with experience in both cloud security and traditional security controls design and implementation. About the role Provide security architecture guidance and oversight for business, technology, and transformation initiatives. Review solution, application, infrastructure, and cloud designs to ensure security requirements are incorporated from the outset. Conduct threat modelling, security risk assessments, and architecture reviews to identify and mitigate security risks. Collaborate with engineering, infrastructure, product, and business teams to embed security-by-design practices across the technology lifecycle. Develop and maintain security reference architectures, design standards, and technical security controls. Ensure compliance with relevant regulatory, legal, and industry requirements, including data protection and information security standards. Evaluate emerging technologies and provide recommendations on secure adoption and implementation. Support incident response, vulnerability management, and remediation activities by providing architectural expertise and guidance. Work closely with governance, risk, and compliance teams to align security architecture with enterprise risk management objectives. About you Proven experience as a Security Architect, within a complex enterprise environment. Strong understanding of security architecture principles across cloud, infrastructure, networks, applications, and data platforms. Experience designing and implementing security controls in cloud environments such as AWS, Azure, or Google Cloud Platform. Knowledge of industry security frameworks and standards, including ISO 27001, NIST, CIS Controls, and OWASP. Experience conducting security architecture reviews, threat modelling, and risk assessments. Strong understanding of identity and access management, network security, encryption, vulnerability management, and security monitoring technologies. Ability to balance security requirements with business objectives and operational needs. Excellent stakeholder management and communication skills, with the ability to influence technical and non-technical audiences. Experience working within agile delivery teams and providing security guidance throughout the software development lifecycle. Relevant professional certifications such as CISSP, CCSP, SABSA, TOGAF, AWS Certified Security Specialist, AWS Certified Solutions Architect. A collaborative mindset, strong problem-solving skills, and a passion for enabling secure innovation. We actively encourage applications from groups traditionally underrepresented in the UK media We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. Thank you for bearing with us during the screening process. The closing date for applications is Friday 3rd July 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
James Andrews Recruitment
Network Engineer
James Andrews Recruitment Oldham, Lancashire
We are working on behalf of our client to recruit an experienced Network & Security Engineer to join their IT infrastructure team on a contract basis. The Role This position sits within the IT infrastructure function and focuses on the day-to-day operation and support of network and security systems. You will deliver 2nd and 3rd line support across Data Centre network and security infrastructure, handling incidents through to resolution and carrying out root cause analysis on problems. You will also build, configure and operate Data Centre technologies across live, DR and test environments, support IT change management processes, and monitor infrastructure to identify and act on performance improvements. Key Responsibilities Support the operation and maintenance of the IT infrastructure Deliver 2nd and 3rd line incident support within the Data Centre network and security environment Build, configure and operate Data Centre technologies across live, DR and test environments Manage IT problems, including root cause analysis and delivery of solutions Operate data network infrastructure, including WAN, Wi-Fi and cyber security solutions Support IT change management processes to protect the live estate Develop and maintain standards and specifications for new network deployments Monitor and optimise infrastructure performance Contribute to IT service management reporting and KPI collation Essential Skills and Experience Proven knowledge of Cisco and Fortinet technologies Experience with network monitoring tools, including SolarWinds Working knowledge of ITIL processes, including incident, problem and event management Strong prioritisation and communication skills, both written and verbal Good understanding of IT services within a corporate environment Cisco (CCNA) or Fortinet (NSE4) certification, or equivalent James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Jun 20, 2026
Contractor
We are working on behalf of our client to recruit an experienced Network & Security Engineer to join their IT infrastructure team on a contract basis. The Role This position sits within the IT infrastructure function and focuses on the day-to-day operation and support of network and security systems. You will deliver 2nd and 3rd line support across Data Centre network and security infrastructure, handling incidents through to resolution and carrying out root cause analysis on problems. You will also build, configure and operate Data Centre technologies across live, DR and test environments, support IT change management processes, and monitor infrastructure to identify and act on performance improvements. Key Responsibilities Support the operation and maintenance of the IT infrastructure Deliver 2nd and 3rd line incident support within the Data Centre network and security environment Build, configure and operate Data Centre technologies across live, DR and test environments Manage IT problems, including root cause analysis and delivery of solutions Operate data network infrastructure, including WAN, Wi-Fi and cyber security solutions Support IT change management processes to protect the live estate Develop and maintain standards and specifications for new network deployments Monitor and optimise infrastructure performance Contribute to IT service management reporting and KPI collation Essential Skills and Experience Proven knowledge of Cisco and Fortinet technologies Experience with network monitoring tools, including SolarWinds Working knowledge of ITIL processes, including incident, problem and event management Strong prioritisation and communication skills, both written and verbal Good understanding of IT services within a corporate environment Cisco (CCNA) or Fortinet (NSE4) certification, or equivalent James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
BAE Systems
Consultant Engineer - Materials Technology (Metallurgy)
BAE Systems Broughton-in-furness, Cumbria
Job Title: Consultant - Materials Engineer (Metallurgy) Location: Barrow-in-Furness. This role will require full-time, on site attendance Salary: Competitive Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you'll be doing: You will provide metallurgical support across Operations, Engineering and Supply Chain, resolving emergent issues during submarine build and commissioning. You will advise design teams on material selection and corrosion management , support knowledge transfer within Materials Technology, and lead research activities, including authoring technical reports. The role includes offering specialist metallurgical guidance to ensure consistent, timely investigations, maintaining relevant process instructions and standards, and communicating solutions effectively across teams. You will also manage forging, casting and metal forming processes with appropriate authority. Core duties: You will require a qualification at degree level (BEng/BSc) in metallurgy or materials science You will need to have gained detailed knowledge of ferrous and non ferrous metallurgy You will require strong demonstrable experience in metal forming and processing You will have gained prior experience of working with and developing a team of metallurgists You will need to have experience of developing and maintaining metallurgical standards and process instructions You will require detailed knowledge of metallurgical mechanical and metallographic testing capabilities and methods The Materials team: Currently the team comprises of over 50 specialists of Metallurgical, Polymer, Welding and materials backgrounds. The team consists of various technical levels and we are after a Consultant/Technologist to become the authority in manufacture of metallic parts (Forgings, Castings and Rolling). We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 3rd July 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Jun 20, 2026
Full time
Job Title: Consultant - Materials Engineer (Metallurgy) Location: Barrow-in-Furness. This role will require full-time, on site attendance Salary: Competitive Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you'll be doing: You will provide metallurgical support across Operations, Engineering and Supply Chain, resolving emergent issues during submarine build and commissioning. You will advise design teams on material selection and corrosion management , support knowledge transfer within Materials Technology, and lead research activities, including authoring technical reports. The role includes offering specialist metallurgical guidance to ensure consistent, timely investigations, maintaining relevant process instructions and standards, and communicating solutions effectively across teams. You will also manage forging, casting and metal forming processes with appropriate authority. Core duties: You will require a qualification at degree level (BEng/BSc) in metallurgy or materials science You will need to have gained detailed knowledge of ferrous and non ferrous metallurgy You will require strong demonstrable experience in metal forming and processing You will have gained prior experience of working with and developing a team of metallurgists You will need to have experience of developing and maintaining metallurgical standards and process instructions You will require detailed knowledge of metallurgical mechanical and metallographic testing capabilities and methods The Materials team: Currently the team comprises of over 50 specialists of Metallurgical, Polymer, Welding and materials backgrounds. The team consists of various technical levels and we are after a Consultant/Technologist to become the authority in manufacture of metallic parts (Forgings, Castings and Rolling). We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 3rd July 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Michael Page
Infrastructure Engineer
Michael Page Peterborough, Cambridgeshire
An Infrastructure Engineer role supporting a diverse hybrid IT environment, blending operational support with project delivery. You'll play a key role in modernising infrastructure, including a strategic migration to Azure, while maintaining secure and reliable services. Client Details Our client is a well-established, purpose-driven organisation committed to making a meaningful social impact. They operate within the charity sector, delivering vital services and leveraging technology to support their mission. Description You will design, implement, and maintain a hybrid infrastructure spanning on-premise and Azure environments. Working within the cyber security and infrastructure team, you'll manage Windows Server environments, virtualization platforms (VMware/Hyper-V), and contribute to a transition toward cloud-first solutions. Key responsibilities include: Managing and optimising virtualised environments Supporting Azure adoption and hybrid cloud solutions Maintaining core services (AD, DNS, DHCP) and planning Entra ID migration Ensuring infrastructure meets security and compliance standards (PCI DSS, ISO 27001, GDPR) Delivering 2nd/3rd line support and resolving complex issues Supporting disaster recovery, backup, and monitoring processes Acting as a design authority for infrastructure solutions Contributing to infrastructure strategy and continuous improvement Profile You will have: 3+ years' experience in infrastructure or systems administration Strong Windows Server and Active Directory expertise Experience with VMware or Hyper-V Knowledge of networking fundamentals (TCP/IP, VPNs, firewalls) Exposure to Azure and hybrid cloud environments Understanding of infrastructure security and compliance frameworks You'll also be: A strong problem-solver with attention to detail Comfortable working across both support and project work A collaborative team player with clear communication skills Proactive with a focus on continuous improvement Desirable experience includes Azure migrations, scripting/automation, PCI DSS environments, and working within the charity or public sector. Job Offer Opportunity to lead cloud transformation initiatives Remote working pattern, with occasional office visits (travel expenses are paid). Exposure to modern Azure technologies Collaborative and purpose-driven environment Ongoing learning and development opportunities A salary of 46,000 and a competitive benefits package
Jun 20, 2026
Full time
An Infrastructure Engineer role supporting a diverse hybrid IT environment, blending operational support with project delivery. You'll play a key role in modernising infrastructure, including a strategic migration to Azure, while maintaining secure and reliable services. Client Details Our client is a well-established, purpose-driven organisation committed to making a meaningful social impact. They operate within the charity sector, delivering vital services and leveraging technology to support their mission. Description You will design, implement, and maintain a hybrid infrastructure spanning on-premise and Azure environments. Working within the cyber security and infrastructure team, you'll manage Windows Server environments, virtualization platforms (VMware/Hyper-V), and contribute to a transition toward cloud-first solutions. Key responsibilities include: Managing and optimising virtualised environments Supporting Azure adoption and hybrid cloud solutions Maintaining core services (AD, DNS, DHCP) and planning Entra ID migration Ensuring infrastructure meets security and compliance standards (PCI DSS, ISO 27001, GDPR) Delivering 2nd/3rd line support and resolving complex issues Supporting disaster recovery, backup, and monitoring processes Acting as a design authority for infrastructure solutions Contributing to infrastructure strategy and continuous improvement Profile You will have: 3+ years' experience in infrastructure or systems administration Strong Windows Server and Active Directory expertise Experience with VMware or Hyper-V Knowledge of networking fundamentals (TCP/IP, VPNs, firewalls) Exposure to Azure and hybrid cloud environments Understanding of infrastructure security and compliance frameworks You'll also be: A strong problem-solver with attention to detail Comfortable working across both support and project work A collaborative team player with clear communication skills Proactive with a focus on continuous improvement Desirable experience includes Azure migrations, scripting/automation, PCI DSS environments, and working within the charity or public sector. Job Offer Opportunity to lead cloud transformation initiatives Remote working pattern, with occasional office visits (travel expenses are paid). Exposure to modern Azure technologies Collaborative and purpose-driven environment Ongoing learning and development opportunities A salary of 46,000 and a competitive benefits package
Akkodis
Database Engineer - MySQL
Akkodis Prudhoe, Northumberland
Database Administrator Build resilient databases. Power critical platforms. Shape the future of data. Our client is a tech-driven organisation operating at the heart of the UK digital ecosystem, supporting thousands of businesses through a complex, high-availability platform. Behind the scenes, robust data infrastructure is critical - and that's where you come in. We're looking for an experienced Database Administrator who enjoys keeping systems stable, performant, and future-proof, while continuously improving how data environments are designed and supported. If you thrive in a role that mixes hands-on technical ownership with collaboration, problem-solving, and continuous improvement, this could be a great fit. What you'll be doing Install, configure, and maintain SQL Server (and some MySQL) environments Monitor performance, availability, and capacity Troubleshoot and resolve complex database incidents Remediate legacy SQL environments Maintain backup and recovery strategies Provide 2nd and 3rd line support Collaborate with development teams Document processes and standards Participate in infrequent paid out-of-hours support What we're looking for Experience in a Database Administrator role Strong SQL Server experience and ideally some MySQL Linux and shell scripting experience Experience with high-availability technologies (AGs, replication, ProxySQL) Strong SQL writing and optimisation skills What's in it for you Flexible working options Ongoing career development No dress code 26 days annual leave plus bank holidays Pension scheme Inclusive and diverse working environment Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jun 20, 2026
Full time
Database Administrator Build resilient databases. Power critical platforms. Shape the future of data. Our client is a tech-driven organisation operating at the heart of the UK digital ecosystem, supporting thousands of businesses through a complex, high-availability platform. Behind the scenes, robust data infrastructure is critical - and that's where you come in. We're looking for an experienced Database Administrator who enjoys keeping systems stable, performant, and future-proof, while continuously improving how data environments are designed and supported. If you thrive in a role that mixes hands-on technical ownership with collaboration, problem-solving, and continuous improvement, this could be a great fit. What you'll be doing Install, configure, and maintain SQL Server (and some MySQL) environments Monitor performance, availability, and capacity Troubleshoot and resolve complex database incidents Remediate legacy SQL environments Maintain backup and recovery strategies Provide 2nd and 3rd line support Collaborate with development teams Document processes and standards Participate in infrequent paid out-of-hours support What we're looking for Experience in a Database Administrator role Strong SQL Server experience and ideally some MySQL Linux and shell scripting experience Experience with high-availability technologies (AGs, replication, ProxySQL) Strong SQL writing and optimisation skills What's in it for you Flexible working options Ongoing career development No dress code 26 days annual leave plus bank holidays Pension scheme Inclusive and diverse working environment Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
BAE Systems
Consultant Engineer - Materials Technology (Metallurgy)
BAE Systems Millom, Cumbria
Job Title: Consultant - Materials Engineer (Metallurgy) Location: Barrow-in-Furness. This role will require full-time, on site attendance Salary: Competitive Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you'll be doing: You will provide metallurgical support across Operations, Engineering and Supply Chain, resolving emergent issues during submarine build and commissioning. You will advise design teams on material selection and corrosion management , support knowledge transfer within Materials Technology, and lead research activities, including authoring technical reports. The role includes offering specialist metallurgical guidance to ensure consistent, timely investigations, maintaining relevant process instructions and standards, and communicating solutions effectively across teams. You will also manage forging, casting and metal forming processes with appropriate authority. Core duties: You will require a qualification at degree level (BEng/BSc) in metallurgy or materials science You will need to have gained detailed knowledge of ferrous and non ferrous metallurgy You will require strong demonstrable experience in metal forming and processing You will have gained prior experience of working with and developing a team of metallurgists You will need to have experience of developing and maintaining metallurgical standards and process instructions You will require detailed knowledge of metallurgical mechanical and metallographic testing capabilities and methods The Materials team: Currently the team comprises of over 50 specialists of Metallurgical, Polymer, Welding and materials backgrounds. The team consists of various technical levels and we are after a Consultant/Technologist to become the authority in manufacture of metallic parts (Forgings, Castings and Rolling). We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 3rd July 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Jun 20, 2026
Full time
Job Title: Consultant - Materials Engineer (Metallurgy) Location: Barrow-in-Furness. This role will require full-time, on site attendance Salary: Competitive Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you'll be doing: You will provide metallurgical support across Operations, Engineering and Supply Chain, resolving emergent issues during submarine build and commissioning. You will advise design teams on material selection and corrosion management , support knowledge transfer within Materials Technology, and lead research activities, including authoring technical reports. The role includes offering specialist metallurgical guidance to ensure consistent, timely investigations, maintaining relevant process instructions and standards, and communicating solutions effectively across teams. You will also manage forging, casting and metal forming processes with appropriate authority. Core duties: You will require a qualification at degree level (BEng/BSc) in metallurgy or materials science You will need to have gained detailed knowledge of ferrous and non ferrous metallurgy You will require strong demonstrable experience in metal forming and processing You will have gained prior experience of working with and developing a team of metallurgists You will need to have experience of developing and maintaining metallurgical standards and process instructions You will require detailed knowledge of metallurgical mechanical and metallographic testing capabilities and methods The Materials team: Currently the team comprises of over 50 specialists of Metallurgical, Polymer, Welding and materials backgrounds. The team consists of various technical levels and we are after a Consultant/Technologist to become the authority in manufacture of metallic parts (Forgings, Castings and Rolling). We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 3rd July 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

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