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Are you ready to lead a transformative project that shapes operational excellence? A leading company in the Facilities Management sector is seeking a CAFM Programme Manager to work from home. This role is vital for implementing innovative technology solutions and enhancing user experiences. The Role As the CAFM Programme Manager, you ll: • Lead all Programme Management activities for the programme. • Drive the transition to a single new CAFM solution, simplifying processes. • Collaborate with diverse stakeholders to ensure successful implementation. • Manage project budgets exceeding £5m for impactful delivery. • Support the change management process during system migrations. You To be successful in the role of CAFM Programme Manager, you ll bring: • Extensive experience in programme/project management, ideally with CAFM systems. • Strong stakeholder management skills and ability to influence at all levels. • Proven track record in leading operational system migrations. • Excellent organisational skills with a detail-oriented approach. • Proficiency in risk management and project planning. What's in it for you? This leading company in the FM industry is dedicated to delivering innovative solutions and driving performance improvement. With a commitment to excellence, they are positioned to enhance user experiences across their operational processes. Salary: £70,00 per annum Work from the comfort of your home Apply Now! To apply for the position of CAFM Programme Manager, click Apply Now and send your CV to Tom Wilkinson. Interviews are taking place now, don t miss your chance to be part of this transformative project!

Project Manager Required for Belfast-Based Industrial Scheme - NEC4 Experience Required Your new company Hays NI are delighted to have been retained by a major Tier 1 construction and engineering business operating across Ireland, the UK, and Europe. It delivers complex projects in sectors such as commercial development, life sciences, data centres, infrastructure, residential, and healthcare. Known for its focus on sustainability and modern construction methods, the company has delivered high-profile projects including advanced data facilities, major transport links, and award-winning urban developments. With strong financial performance, integrated specialist services, and a culture centred on safety, collaboration, and long-term relationships, it maintains a solid reputation for delivering high quality, future-focused projects. Your new role Your new role will commence in the coming weeks as Project Manager on a new industrial facility for a key client in Belfast. As Project Manager, you must have experience of overseeing major commercial building projects. You will be required to work to demanding schedules whilst maintaining a focus on quality, health & safety. As Project Manager, you will be required to oversee planning and manage the performance of external consultants and contractors and work with the design teams to prepare project briefs, detailed specifications, drawings and procurement documents. You will be involved in tender stage and must have experience of NEC4 Option A form of contract. This will initially be a temporary role with potential for permanent employment upon successful project delivery. What you'll need to succeed As a successful Project Manager, you will have proven experience of managing £multimillion industrial projects with extensive knowledge of contractual obligations. You will be responsible for providing the vital link between head office and the on-site management teams, offering troubleshooting solutions where needed and making sure all design, programming, technical and financial aspects of this landmark scheme are to schedule. Strong communication, negotiation & organisational skills will be key to a successful delivery of the project in a timely manner, to budget and to the highest standard required by the client. You will have knowledge of overseeing industrial building schemes from inception through to completion. What you'll get in return This is a unique and exciting opportunity to build up a diverse, extensive & impressive portfolio of work whilst gaining invaluable experience in a project management capacity with a Tier 1 contractor - this could be an excellent next career step based entirely at home in Belfast with up to 18 months work in the pipeline.In return for your hard work, the company offers you an attractive hourly rate along with the opportunity for long-term work in NI. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Our client is the UK's largest and most progressive operator of Leisure facilities and Spas in the UK. With their Spa operation continuing to grow, they are now looking to recruit a leading spa manager to work within their Spa based in the heart of Hampshire. We require an individual who has excellent leadership skills, passion and enthusiasm for providing a luxurious level service and a flair for success. This is a highly visible management role within the business and you will be expected to lead and direct both the therapist and host teams. With this in mind you will possess distinct leadership qualities in order to provide a credible and consistent role model, you will be passionate about delivering excellence in service standards to develop and coach a team skilled in anticipating guest needs and exceeding expectations. Your management duties will also include providing advice and guidance to guests on Spa facilities and services, marketing and promoting membership, bookings for treatments, recruitment, staff scheduling, product knowledge & treatment training, payroll and budgeting. The ideal candidate will have experience in the latest, high end skin care treatments and come from a beauty background. You should be passionate and determined to drive forward new business, to exceed sales and revenue targets whilst remaining focused on high end luxury service in order to maximise the overall profitability of the business. If you believe you have what it takes to provide this elevated level of service and lead our clients spa team within their luxurious facilities, then we would love to hear from you.

Salary: 43,000 - 49,000 per annum Location: London (Hybrid Working) Contract: Permanent, Full Time Are you an experienced Finance Business Partner, Management Accountant or Commercial Finance professional looking for a role where you can make a genuine impact? We're seeking a Business Partner - Schools to join a well-established Planning and Business Partnering Team within a leading London university. This is an opportunity to work closely with senior academic leaders, influence key financial decisions and support the delivery of strategic objectives across a diverse and dynamic educational environment. The role offers significant exposure to financial planning, performance management, stakeholder engagement and business partnering, providing the opportunity to add real value through insight, challenge and collaboration. The Role Working as part of the Finance Team, you'll partner with Schools and senior stakeholders to support financial performance and strategic decision-making across the University. Key Responsibilities Build trusted relationships with senior stakeholders across Schools and Professional Services Deliver budgeting, forecasting and financial planning activities Provide meaningful financial analysis and performance reporting Support strategic decision-making through financial insight and challenge Develop and review business cases and investment appraisals Maintain effective financial controls and promote value for money Support budget holders through training, guidance and financial advice Drive continuous improvement initiatives and enhance financial processes Ensure compliance with University policies, governance requirements and financial regulations Deputise for the Finance Manager and provide support across the wider team as required Candidate requirements: Degree-level education or equivalent professional experience Qualified accountant or working towards a qualification (ACA, ACCA, CIMA) Experience managing budgets, forecasts and financial planning processes Strong financial analysis and problem-solving skills Experience working with a range of stakeholders and influencing decision-making The ability to manage multiple priorities and deadlines effectively A strong understanding of financial controls and value for money principles Excellent communication and relationship-building skills A proactive and collaborative approach to continuous improvement Benefits include: Universities Superannuation Scheme (USS) 30 days annual leave plus bank holidays Additional Christmas closure days Hybrid and flexible working arrangements Excellent learning and development opportunities Season Ticket Loan Scheme Access to fitness and social facilities Apply Now If you're looking for a varied and rewarding finance business partnering role where your expertise will help shape financial performance and support the success of a leading university, we'd love to hear from you.

Drive Growth Across the Logistics & Warehousing Sector. Are you a commercially astute business development professional with a proven track record of selling into logistics and warehousing environments? If you're motivated by creating opportunities from scratch, engaging senior decision-makers and developing long-term strategic partnerships, this could be the ideal next step in your career. Niche Recruitment is proud to be working in partnership with BSE UK Limited, a trusted leader in warehouse storage and racking solutions, to recruit a Business Development Manager. This is a fantastic opportunity to join a company that doesn t just supply racking; they create transformative, design-led warehouse solutions. BSE UK is a long-standing, family-run business with over 50 years of industry experience and a strong reputation for delivering professional, consultative service. This national, field-based role offers a salary of up to £55,000 per annum plus commission, company car or car allowance and an OTE of £65,000 £70,000. With flexibility around location and regular travel to customer sites across the UK, this position provides the autonomy to build and manage your own pipeline while being supported by an experienced technical and project delivery team. Key Responsibilities: Identify and secure new business opportunities within warehousing, logistics, distribution and fulfilment environments. Develop relationships with Operations Directors, Procurement Managers, Facilities Managers and Supply Chain stakeholders. Navigate complex decision-making structures within enterprise-level organisations. Identify opportunities relating to warehouse expansion, relocation, optimisation and automation projects. Maintain an accurate and organised sales pipeline through effective CRM management. Collaborate with the technical design and project teams to ensure a seamless transition from opportunity to delivery. Skills & Experience: Proven experience in a business development, sales or account acquisition role focused on winning new business. Strong track record of opening doors and developing relationships within complex commercial environments. Experience selling into warehousing, logistics, facilities management, industrial services, storage solutions, construction or related sectors. Excellent communication, negotiation and stakeholder management skills. Strong CRM and pipeline management experience. Full UK driving licence and willingness to travel nationally. How to Apply: If you're looking for an opportunity where you can focus on what you do best, building relationships, generating opportunities and driving commercial growth, we d love to hear from you. Apply now, or get in touch with Niche Recruitment with any questions.

Contracts Manager - Property Services 50,000 + Pension + Career Progression We're recruiting for an experienced Contracts Manager to join a growing property services and maintenance business, taking responsibility for the successful delivery of a key regional contract. This is an excellent opportunity for a commercially aware leader who can drive performance, manage client relationships and ensure service delivery targets are consistently achieved. The Role Manage the delivery and performance of a major regional contract Lead planning, administration and field-based teams Monitor KPIs, service levels and operational performance Drive efficiencies, improve workflows and reduce backlogs Build and maintain strong client relationships Produce performance reports and operational updates Ensure contractual obligations and service standards are met About You Experience as a Contracts Manager, Senior Contract Manager or similar leadership role Strong knowledge of KPI management and service delivery Excellent client-facing and stakeholder management skills Commercially aware with the ability to drive performance improvements Strong leadership skills with experience managing operational teams Experience within Social Housing, Property Services, Repairs & Maintenance, Facilities Management or Construction would be highly advantageous. What's On Offer? 50,000 salary Company pension On-site parking Genuine career progression opportunities A growing business where you can make a real impact If you're an experienced Contracts Manager looking for a new challenge within a growing organisation, we'd love to hear from you.

Senior M&E Quantity Surveyor / Cost Manager London Complex Buildings & Infrastructure Package £65,000 £85,000 + travel allowance, bonus, non-contributory pension, private healthcare, life insurance, and more. The Role Our client is seeking an experienced Quantity Surveyor / Cost Manager to join their commercial team, supporting a mix of Business-as-Usual (BAU) works and major capital expenditure projects across a portfolio of complex, technical assets. While the portfolio includes data centres, prior data centre experience is not required. We welcome applicants from comparable infrastructure or technically complex building environments, such as healthcare, pharma, airports, rail, utilities, or large-scale commercial developments. This is a client-side, hands-on role, managing building and MEP costs from early budgeting and master planning through procurement, change control, and final accounts. On-site presence of 4 days per week, reflecting the hands-on, client-side and collaborative nature of the role. You ll take ownership of building and MEP cost management from early budgeting and master planning through procurement, change control, and final accounts ensuring value for money while maintaining high standards of quality, safety, and delivery. Strategic & Planning Prepare and maintain master plans for BAU and major capex works (biannual cycle) Develop early-stage cost advice to support commercial decision-making Cost & Project Management Produce detailed project budgets and cost plans with cash-flow forecasting Actively review scope, design, and tender information to identify gaps, risks, and opportunities Lead value engineering and advise on value-for-money improvements Monitor costs against approved budgets and escalate risks or funding requirements Manage change control, including estimates, approvals, tracking, and reporting Procurement & Contracts Support procurement and tendering activities, including pricing schedules and evaluations Participate in contractor and supplier selection Assess valuations, materials off-site, and payment recommendations Evaluate claims, loss & expense, payless notices, and extensions of time Negotiate section, practical completion, and final accounts Risk, Safety & Compliance Provide cost input to project risk management and early warning processes Maintain awareness of Health & Safety risks and report issues in line with company policy Support insurance claims and capital allowances activities Reporting & Administration Attend project and team meetings and provide clear commercial reporting Raise and manage purchase requests and purchase orders (Coupa) Maintain accurate project records using the document management system (ASite) Who We re Looking For Essential 4+ years experience in cost management / quantity surveying Strong exposure to building and MEP works Experience working in complex or regulated environments Excellent commercial awareness and stakeholder communication Proactive, organised, and comfortable managing multiple projects Desirable Degree in QS / Commercial Management (or equivalent) Professional membership (e.g. RICS) Experience in sectors such as healthcare, pharma, transport, utilities, or critical facilities Experience with Coupa and/or ASite Why Join? Client-side role with real influence over cost and strategy Exposure to technically challenging, high-value projects Supportive commercial team with strong governance and standards

Location North West London Salary Competitive, dependent on experience The Opportunity An established and growing fire, security, and technical services business is seeking an organised and proactive Operations & Procurement Coordinator to support the day-to-day running of its installation and maintenance operations. This is a varied, hands-on role that combines scheduling, administration, procurement, and stock management. Working closely with the Office Manager, Project Managers, engineers, suppliers, and clients, you will play a key role in ensuring projects run efficiently and engineering teams are fully equipped and prepared. The position offers genuine responsibility, visibility across the business, and opportunities for long-term progression within a growing organisation. Key Responsibilities Scheduling & Administrative Support Coordinate engineer schedules and diary management for installation and maintenance activities Book and organise engineer visits, ensuring resources and equipment are available Handle client enquiries and communications professionally via phone and email Produce, chase, and maintain operational and compliance documentation Support Project Managers with administrative and coordination tasks Procurement & Stock Management Manage procurement activities across the business Place orders with suppliers following approved processes Maintain accurate stock records within company systems Prepare equipment and kit packs for engineering teams Manage product returns and supplier warranty processes (RMA) Conduct supplier price comparisons and maintain pricing information Coordinate stock requirements with operational teams Monitor PPE, uniforms, tools, and calibrated equipment Carry out monthly and periodic stock audits Reporting & Coordination Attend weekly operational planning meetings Produce and distribute operational reports Liaise regularly with engineers and project teams regarding upcoming requirements Assist with onboarding new starters through preparation of equipment, tools, and uniforms Skills & Experience Required Essential Previous experience in an operations, coordination, administration, scheduling, or procurement role Excellent organisational and time management skills Proficient in Microsoft Office applications Ability to prioritise multiple tasks in a fast-paced environment High attention to detail and accuracy Self-motivated with the ability to work independently Desirable Experience within Fire & Security, Facilities Management, M&E, Construction, or Technical Services What's on Offer Competitive salary Ongoing training and professional development Long-term career progression opportunities Stable and growing business environment Career Progression This role sits at the centre of the business's operational function and provides exposure to project delivery, maintenance, procurement, compliance, and client services. Successful candidates will have the opportunity to progress into more senior operational and coordination positions as the business continues to grow.

Site Manager Folkestone, Kent Academics are currently recruiting on behalf of a local Primary School in Folkestone for an experienced and dedicated Site Manager. This is an excellent opportunity for a proactive and practical individual to join a welcoming school community and take responsibility for the day-to-day management of the school site, ensuring a safe, secure and well-maintained environment for pupils, staff and visitors. The Role As Site Manager, you will oversee the school's buildings, grounds and facilities, working closely with the leadership team to ensure the premises are maintained to a high standard and remain fully compliant with health and safety regulations. Key Responsibilities Ensure the security of the school site, including opening and closing procedures. Oversee the maintenance, repair and general upkeep of buildings, grounds and equipment. Manage site health and safety, including risk assessments, compliance checks and statutory testing. Coordinate and monitor contractors working on site. Undertake routine inspections and preventative maintenance. Support the organisation of school events and activities. Manage cleaning, caretaking and other site-related services as required. Maintain accurate records relating to premises management and compliance. About You The successful candidate will: Have previous experience in site, facilities or premises management. Possess a good understanding of health and safety legislation and building maintenance. Be practical, organised and able to prioritise workloads effectively. Have the ability to work independently and use initiative to solve problems. Demonstrate excellent communication and interpersonal skills. Be committed to safeguarding and promoting the welfare of children and young people. What's on Offer? A supportive and welcoming working environment. Opportunities for professional development and training. Membership of the Local Government Pension Scheme. Access to employee wellbeing support. The opportunity to make a positive impact within a thriving school community. If you are a reliable and motivated Site Manager looking for your next opportunity in Folkestone, we would love to hear from you. Academics is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. Successful applicants will be subject to relevant safeguarding and DBS checks.

Bristol A fantastic opportunity has arisen within the UK Export Contract Management Team for a motivated, experienced and driven contract manager who will lead and deliver a portfolio of UK export contracts. Salary: Circa £ 60,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more The opportunity: Leading the contract and commercial day to day interactions with international Customers, ensuring good customer relationships and satisfaction for UK export contracts. Managing communications with MBDA and externally with industrial partners. Anticipate and proactively resolving issues and concerns in order to fulfil the contractual commitments and obtaining customers' acceptance and payment for the deliverables. Ensuring MBDA's business interests are safeguarded by on time export contract schedule adherence and robust mitigation of risk. Supporting Sales & Business Development in the acquisition of new business. What we're looking for from you: You are an experienced Contract Manager who has led contract delivery in both the bid and execution phases, ideally with an international client base. You will need to have a high degree of self-motivation and drive with the ability to work independently and as part of a team. You will have effective interpersonal and communications skills and an open, confident and clear leadership style. Experience of people management in a leadership role as well as experience leading internal and external stakeholder relationships. Be prepared for international travel with an open mind to embrace different cultures! Experience of preparing and authorising Bid submissions, ideally with exposure in the role of Business Bid Authority; Proven experience of interfacing with Corporate functions such as finance, customer support, export control, project management, quality, shipping & engineering; Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Café Manager to help our business to continue to grow and succeed. Whether you want a delicious hearty breakfast or freshly brewed coffee and a slice of cake, our Cafes are proud to serve hundreds of people on a daily basis. Our Café Managers lead and empower colleagues to always put the customer first and deliver outstanding customer service. Reporting into the Area Hospitality Manager, you will also: Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department Take a leadership role within the store Ensure resource is planned thoroughly No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well. As part of our total rewards package we offer: 15% uncapped Morrisons discount for you (both in store and online) 10% discount for a designated friend/family member 25 days holiday plus 8 statutory holidays pro rata Private Aviva Healthcare plan Annual bonus scheme GPhC fees paid Generous company pension contributions 4 x life assurance through our company pension scheme Enhanced maternity, paternity and adoption schemes Perks with over 850 retailers through our 'My Morri' discount platform offering cashback and instant vouchers

Maintenance Coordinator Location: Uxbridge Salary: Up to £32000 dependent on experience About the Role My client is a growing property maintenance and facilities support company looking for organised and proactive Coordinators to join their team. This is a fast-paced and varied role where you'll work closely with engineers, managers, and property professionals to ensure maintenance works are delivered efficiently and clients receive clear, timely communication. Key Responsibilities Schedule and coordinate engineers for reactive maintenance, servicing, and planned preventative maintenance (PPM) Act as a central point of communication between engineers, clients, and internal teams Monitor and manage open jobs to ensure timely completion Review engineer reports and issue completion updates to clients Arrange return visits where follow-up work is required Raise and track quotations (based on supervisor specifications) Order materials and coordinate ongoing works Maintain accurate job records and documentation Support compliance, certification, and record-keeping processes Handle client enquiries and provide clear progress updates Assist with urgent and reactive operational demands About You We're looking for someone who is highly organised, reliable, and confident managing multiple priorities. You will ideally have: Experience in a coordination, scheduling, or operations support role Strong organisational and time management skills Excellent communication skills and confidence dealing with clients and engineers Ability to manage multiple tasks and deadlines simultaneously A proactive, solutions-focused mindset Good IT skills (including Microsoft Outlook and Excel) Experience with field service systems (e.g. BigChange) is advantageous Background in property maintenance, facilities management, construction, or trades (beneficial but not essential)

Facilities Assistant - 12 month Fixed Term Contract Office Based - Birmingham City Centre Supporting the Facilities Manager to ensure smooth office operations and be involved in archiving sensitive documentation. Key Responsibilities: Facilities Support, assisting with office maintenance, equipment checks and day to day operational facilities administration; Preparation of meeting rooms Archiving Legal documentation of a sensitive nature Project administration Reception cover on an ad hoc basis The successful candidate will have a strong administration background and be keen on working within a Facilities environment. This position involves travelling between 2 offices on occasions both based in the West Midlands so you would need to be a car driver, a company pool car would be provided for this. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.

Regional Facilities Manager, South West, to £45k We are recruiting for a Regional Operations and Relationship Manager (Regional FM) to provide operational support across a portfolio of NHS LIFT buildings. Reporting to the Customer Service Manager, this is a varied, customer-facing role focused on building compliance, tenant engagement, service delivery and community impact. Key Responsibilities Provide day-to-day operational support across NHS LIFT buildings, acting as relief support across the region where required. Carry out building inspections, health checks, fire evacuation drills and compliance checks. Monitor hard and soft FM service delivery, escalating issues and supporting continuous improvement. Act as a key point of contact for tenants, maintenance teams, service providers and stakeholders. Organise and chair Building User Group meetings, tenant inductions and site communications. Support safety, compliance and assurance activity, including audits, fire risk actions, PAT testing and water safety administration. Maintain accurate operational documentation, tenant handbooks, contact lists and utilisation trackers. Support community engagement, social value initiatives and local health campaigns across the sites. Assist with minor works, contractor coordination and project activity where required. About You The successful candidate will have experience within facilities, estates or property management, with a strong understanding of health and safety compliance and customer service. You will be organised, proactive and confident building relationships with tenants, contractors and stakeholders. Foundational experience in facilities, estates or property management. Working knowledge of health and safety compliance requirements. Strong tenant relationship management and issue-resolution skills. Confident presenting information and facilitating meetings. Proficient with Microsoft Office, digital tools and operational documentation. Customer-focused, organised and able to prioritise a varied workload. IWFM Level 3 in Facilities Management and IOSH Working Safely are desirable/beneficial. Applicants must have a driving licence and vehicle and be able to travel across Cornwall, Devon, Somerset and Hampshire. Approx 2 days p/week working from home. Why Apply? This is an excellent opportunity for a facilities or estates professional who enjoys variety, stakeholder engagement and making a visible difference across healthcare buildings that sit at the heart of local communities.

Customer Service Manager - Logistics (Entirely office based) The Role You will take ownership of the end-to-end customer journey, ensuring smooth order processing, fulfilment and aftercare, while driving continuous improvement across processes and systems. Key Responsibilities Customer Fulfilment & Operations Manage order processing, invoicing, and packing in line with credit controls Coordinate shipping, logistics, and international courier arrangements Oversee returns, warranties, and product fulfilment processes Identify and implement process improvements to enhance efficiency Team Management Lead, mentor and develop a team of 4 Upskill team members and monitor performance standards Conduct regular reviews and support continuous development Customer & Technical Support Respond to customer queries, including basic technical enquiries Manage ticketing systems and ensure KPIs are met Escalate complex product or legal issues where required Support product testing, demonstrations, and documentation Warehouse & Office Support Assist with stock control, booking in/out goods, and stocktaking Support warehouse operations including deliveries and dispatch Oversee office facilities (e.g. photocopiers, franking machines) Skills & Experience Required Previous experience in a customer service management role within a product-based environment Strong leadership skills with the ability to motivate and develop a team Excellent customer service skills with a professional and empathetic approach Confident handling customer queries over the phone Experience using CRM systems Proficient in Excel Highly organised with strong attention to detail and the ability to multitask

Customer Service Manager - Logistics (Entirely office based) The Role You will take ownership of the end-to-end customer journey, ensuring smooth order processing, fulfilment and aftercare, while driving continuous improvement across processes and systems. Key Responsibilities Customer Fulfilment & Operations Manage order processing, invoicing, and packing in line with credit controls Coordinate shipping, logistics, and international courier arrangements Oversee returns, warranties, and product fulfilment processes Identify and implement process improvements to enhance efficiency Team Management Lead, mentor and develop a team of 4 Upskill team members and monitor performance standards Conduct regular reviews and support continuous development Customer & Technical Support Respond to customer queries, including basic technical enquiries Manage ticketing systems and ensure KPIs are met Escalate complex product or legal issues where required Support product testing, demonstrations, and documentation Warehouse & Office Support Assist with stock control, booking in/out goods, and stocktaking Support warehouse operations including deliveries and dispatch Oversee office facilities (e.g. photocopiers, franking machines) Skills & Experience Required Previous experience in a customer service management role within a product-based environment Strong leadership skills with the ability to motivate and develop a team Excellent customer service skills with a professional and empathetic approach Confident handling customer queries over the phone Experience using CRM systems Proficient in Excel Highly organised with strong attention to detail and the ability to multitask