Leicester - LE2 7JD Full-Time Permanent 37.5 Hours per Week £29,000 - £32,000 per annum + 5% Bonus About the Opportunity Our client is a major UK-based student accommodation provider that manages purpose-built student housing (PBSA) across the country. With a strong reputation for delivering exceptional resident experiences, they are seeking an enthusiastic and customer-focused Assistant Operations Manager to join their team in Leicester. Working 5 days out of 7 per week This is an excellent opportunity for an ambitious professional looking to develop their career within property operations, hospitality, customer experience, or student accommodation. Working alongside the Operations Manager, you will play a key role in ensuring the successful day-to-day operation of a thriving student residence while helping to create a safe, welcoming, and engaging environment for residents. The Role As Assistant Operations Manager, you will support the operational and commercial performance of the property, helping to drive occupancy, resident satisfaction, compliance, and team engagement. You will work closely with residents, universities, contractors, and internal departments to ensure the property operates efficiently while delivering an outstanding customer experience. Key Responsibilities Support the day-to-day management and operation of the student accommodation property. Assist in achieving occupancy, revenue, rebooking, and sales targets. Deliver exceptional customer service and act as a key point of contact for resident enquiries. Build and maintain strong relationships with universities, residents, contractors, and external stakeholders. Support the recruitment, training, development, and performance of on-site team members. Deputise for the Operations Manager when required. Ensure compliance with all health and safety, legal, and company requirements. Coordinate maintenance activities and monitor the overall condition and presentation of the property. Assist with resident events, wellbeing initiatives, and community engagement activities. Support annual operational projects including sales campaigns, debt management, compliance audits, and summer turnaround. About You The successful candidate will demonstrate: Strong leadership and people management skills. Excellent customer service and communication abilities. Commercial awareness and a proactive approach to problem-solving. Experience managing multiple priorities in a fast-paced environment. Strong relationship-building and stakeholder management skills. An understanding of health and safety and operational compliance. A positive, flexible, and collaborative attitude. Experience within student accommodation, property management, hospitality, residential operations, hotels, build-to-rent, or customer-facing operational environments would be highly advantageous. Why Apply? This is a fantastic opportunity to join a growing and highly respected organisation within the student accommodation sector. You'll have the chance to make a real impact on residents' university experience while developing valuable leadership, operational, commercial, and property management skills within a supportive and rewarding environment.
Jun 28, 2026
Full time
Leicester - LE2 7JD Full-Time Permanent 37.5 Hours per Week £29,000 - £32,000 per annum + 5% Bonus About the Opportunity Our client is a major UK-based student accommodation provider that manages purpose-built student housing (PBSA) across the country. With a strong reputation for delivering exceptional resident experiences, they are seeking an enthusiastic and customer-focused Assistant Operations Manager to join their team in Leicester. Working 5 days out of 7 per week This is an excellent opportunity for an ambitious professional looking to develop their career within property operations, hospitality, customer experience, or student accommodation. Working alongside the Operations Manager, you will play a key role in ensuring the successful day-to-day operation of a thriving student residence while helping to create a safe, welcoming, and engaging environment for residents. The Role As Assistant Operations Manager, you will support the operational and commercial performance of the property, helping to drive occupancy, resident satisfaction, compliance, and team engagement. You will work closely with residents, universities, contractors, and internal departments to ensure the property operates efficiently while delivering an outstanding customer experience. Key Responsibilities Support the day-to-day management and operation of the student accommodation property. Assist in achieving occupancy, revenue, rebooking, and sales targets. Deliver exceptional customer service and act as a key point of contact for resident enquiries. Build and maintain strong relationships with universities, residents, contractors, and external stakeholders. Support the recruitment, training, development, and performance of on-site team members. Deputise for the Operations Manager when required. Ensure compliance with all health and safety, legal, and company requirements. Coordinate maintenance activities and monitor the overall condition and presentation of the property. Assist with resident events, wellbeing initiatives, and community engagement activities. Support annual operational projects including sales campaigns, debt management, compliance audits, and summer turnaround. About You The successful candidate will demonstrate: Strong leadership and people management skills. Excellent customer service and communication abilities. Commercial awareness and a proactive approach to problem-solving. Experience managing multiple priorities in a fast-paced environment. Strong relationship-building and stakeholder management skills. An understanding of health and safety and operational compliance. A positive, flexible, and collaborative attitude. Experience within student accommodation, property management, hospitality, residential operations, hotels, build-to-rent, or customer-facing operational environments would be highly advantageous. Why Apply? This is a fantastic opportunity to join a growing and highly respected organisation within the student accommodation sector. You'll have the chance to make a real impact on residents' university experience while developing valuable leadership, operational, commercial, and property management skills within a supportive and rewarding environment.
Get Staffed Online Recruitment Limited
Brighton, Sussex
Student Events and Engagement Manager Location: Brighton Salary: £39,000 £50,440 Our client is more than just an educational institution; they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Student Events and Engagement Manager, you will lead the development and delivery of an engaging, inclusive, and industry aligned programme of events and engagement activity across the campus. You will play a central role in shaping experiences that enhance employability, belonging, collaboration, and community throughout the student lifecycle. Working closely with academic colleagues, professional services, the Student Association, and external partners, you will ensure activity is impactful, well coordinated, and responsive to student needs. What You ll Do: Lead the development and delivery of a campus Events and Engagement Plan aligned with the University s Student Engagement strategy. Plan, promote, and deliver a calendar of high impact events that enhance student experience, employability, and cross campus collaboration. Provide campus leadership for the successful delivery of core institutional events, including Welcome activities, creative showcases, community building initiatives, and flagship moments across the academic year. Lead the operational delivery of events, coordinating venues, equipment, technical requirements, guests, staff, and students, including streamed and hybrid activity. Build effective relationships with academic teams, Creative Futures, the Student Association, and other services to ensure joined up and coherent engagement activity. Work collaboratively to deliver masterclasses, industry talks, guest sessions, and industry facing events. Support strong student leadership and student voice activity, ensuring student perspectives inform engagement and community building initiatives. Work with Marketing and other stakeholders to promote activity through appropriate channels, including digital and social media platforms. Use data and insight to evaluate attendance and engagement, informing continuous improvement and future planning. Manage events and engagement budgets and resources effectively, ensuring compliance with University policies, regulatory expectations, and health and safety requirements. What You ll Bring: Significant experience planning, delivering, and evaluating events or engagement programmes within a complex organisation. Experience working in higher education or a comparable sector. Strong organisational and leadership skills, with the ability to manage competing priorities and deadlines. Experience working collaboratively with a wide range of internal and external stakeholders. Confidence using data, digital tools, and platforms to support engagement and event delivery. Experience managing budgets and resources effectively. Strong interpersonal and communication skills, with the ability to engage diverse audiences. A clear commitment to equity, diversity, and inclusion, with experience delivering inclusive activity. Why Our Client? They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and you will be redirected to our client s careers page to complete your application.
Jun 27, 2026
Full time
Student Events and Engagement Manager Location: Brighton Salary: £39,000 £50,440 Our client is more than just an educational institution; they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Student Events and Engagement Manager, you will lead the development and delivery of an engaging, inclusive, and industry aligned programme of events and engagement activity across the campus. You will play a central role in shaping experiences that enhance employability, belonging, collaboration, and community throughout the student lifecycle. Working closely with academic colleagues, professional services, the Student Association, and external partners, you will ensure activity is impactful, well coordinated, and responsive to student needs. What You ll Do: Lead the development and delivery of a campus Events and Engagement Plan aligned with the University s Student Engagement strategy. Plan, promote, and deliver a calendar of high impact events that enhance student experience, employability, and cross campus collaboration. Provide campus leadership for the successful delivery of core institutional events, including Welcome activities, creative showcases, community building initiatives, and flagship moments across the academic year. Lead the operational delivery of events, coordinating venues, equipment, technical requirements, guests, staff, and students, including streamed and hybrid activity. Build effective relationships with academic teams, Creative Futures, the Student Association, and other services to ensure joined up and coherent engagement activity. Work collaboratively to deliver masterclasses, industry talks, guest sessions, and industry facing events. Support strong student leadership and student voice activity, ensuring student perspectives inform engagement and community building initiatives. Work with Marketing and other stakeholders to promote activity through appropriate channels, including digital and social media platforms. Use data and insight to evaluate attendance and engagement, informing continuous improvement and future planning. Manage events and engagement budgets and resources effectively, ensuring compliance with University policies, regulatory expectations, and health and safety requirements. What You ll Bring: Significant experience planning, delivering, and evaluating events or engagement programmes within a complex organisation. Experience working in higher education or a comparable sector. Strong organisational and leadership skills, with the ability to manage competing priorities and deadlines. Experience working collaboratively with a wide range of internal and external stakeholders. Confidence using data, digital tools, and platforms to support engagement and event delivery. Experience managing budgets and resources effectively. Strong interpersonal and communication skills, with the ability to engage diverse audiences. A clear commitment to equity, diversity, and inclusion, with experience delivering inclusive activity. Why Our Client? They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and you will be redirected to our client s careers page to complete your application.
JOB DESCRIPTION HEAD OF CREATIVE ARTS & HEALTH SERVICES Salary: £45,000 per annum Hours: 35 hours per week (Monday-Friday, 9.30am-5.30pm with occasional evenings and weekends) Contract: Full-time, Fixed Term (1 Year, renewable) (Office based) Responsible to: CEO / Deputy CEO Job Purpose Core Arts is an innovative Mental Health Charity and Creative Education provider delivering pioneering Arts in Health programmes in London. This senior leadership role provides strategic and operational oversight across creative education, personalised support, wellbeing and commissioned service delivery. The postholder will lead the development and delivery of high-quality, inclusive and outcomes-focused programmes which improve mental health, wellbeing and educational participation. The role combines educational leadership with recovery-focused and personalised approaches, ensuring students can access meaningful creative learning opportunities that support confidence, progression, independence and improved quality of life. Working across visual arts, music, multimedia, horticulture and sport, the postholder will ensure that services align with Arts in Health principles, NHS and Local Authority priorities, and contribute to reducing health inequalities through creative approaches. The role will support the continued development of Core Arts as a recognised centre of excellence in Creative Education and Arts in Health. Strategic Leadership & Service Development Develop innovative programmes aligned to NHS priorities including prevention, early intervention, personalised care and community-based support. Ensure services remain responsive to emerging educational, health and social care agendas. Support organisational growth, sustainability and service expansion. Lead service planning and contribute to organisational strategy and business development. Drive continuous improvement through evaluation and innovation. Develop opportunities for integrated working across education, health and voluntary sector partnerships. Creative Education & Student Experience Lead an outstanding student-centred creative education programme focused on participation, achievement and progression. Ensure students receive personalised learning pathways with clear goals and outcomes. Support progression into volunteering, employment, accredited learning and community opportunities. Support exhibitions, performances, events and public-facing events. Embed co-production and student voice throughout programme design and evaluation. Develop opportunities for students to gain confidence, leadership and independence. Monitor engagement, attendance and progression data to support continuous improvement. Arts in Health, Wellbeing & Recovery Embed Arts in Health principles across all areas of programme delivery. Ensure students are supported to improve wellbeing through meaningful creative engagement. Work collaboratively with clinical teams, community mental health services and external partners. Maintain safeguarding, duty of care and effective risk management procedures. Support early intervention approaches and sustained student engagement. Promote social inclusion and reduce isolation through participation in creative learning. Develop pathways which support emotional wellbeing, confidence and resilience. Ensure personalised support planning remains central to service delivery. Commissioned Delivery, Quality Assurance & Outcomes Lead successful delivery of commissioned services and contractual KPIs. Ensure robust monitoring, evaluation and reporting systems are maintained. Demonstrate educational, wellbeing and social value outcomes through evidence and impact reporting. Ensure accurate data collection and performance monitoring. Support commissioner reporting and demonstrate measurable impact. Develop case studies and outcome frameworks which evidence the value of Arts in Health. Ensure compliance with safeguarding, GDPR and organisational governance requirements. Maintain oversight of quality assurance and continuous improvement processes. Support service audits and implementation of recommendations. NHS Partnerships, Personalised Care & Community Integration Develop and maintain strong relationships with NHS commissioners, Integrated Care Boards, Local Authorities and community partners. Support approaches aligned with personalised care and Personal Health Budgets. Promote creative approaches which contribute to prevention and reduce demand on statutory services. Contribute to integrated pathways supporting community mental health and social prescribing. Support collaborative planning with borough and health partners. Strengthen referral routes and increase access for underrepresented communities. Represent Core Arts at regional networks, conferences and partnership meetings. Promote the role of creativity and education within wider health and wellbeing systems. Leadership, Workforce & Organisational Development Provide, alongside the senior management team, leadership, supervision and support to managers, tutors, volunteers and interns. Ensure staff are equipped to deliver inclusive, high-quality learning experiences. Support innovation and collaborative working. Contribute to tender development and service growth opportunities. Champion organisational values and positive workplace culture. Promote equality, diversity and inclusion across all areas of work. Person Specification Experience (Essential) Minimum five years' experience in senior leadership or service management. Experience within mental health, Arts in Health, creative education or community services. Experience of delivering commissioned services and contract management. Experience of partnership working across health, education or voluntary sectors. Experience of leading teams. Experience of monitoring outcomes and demonstrating impact. Knowledge & Understanding Arts in Health and recovery-focused practice. Creative education and adult learning principles. Mental health and wellbeing frameworks. Safeguarding. Personalised care approaches. Outcome measurement, quality assurance and continuous improvement. Skills & Attributes Excellent leadership and communication skills. Strong financial and numeric acumen. Strategic thinking with strong operational delivery. Excellent partnership and stakeholder engagement skills. Strong organisational and analytical capability. Commitment to creativity, inclusion and social impact. How to Apply Core Arts are committed to finding the right person for this role. Applications will be reviewed on a rolling basis and suitable candidates invited to interview as they are received, so early applications are encouraged. The vacancy will remain open until the position is filled. To apply, please send a full CV and covering letter explaining how your experience meets the job description to: Giuliana Molinari, Deputy CEO We can only accept applications that include both a CV and covering letter. You must also be eligible to work in the UK. If you have any questions or would like to discuss the role before applying, please email Giuliana to arrange an informal chat.
Jun 27, 2026
Full time
JOB DESCRIPTION HEAD OF CREATIVE ARTS & HEALTH SERVICES Salary: £45,000 per annum Hours: 35 hours per week (Monday-Friday, 9.30am-5.30pm with occasional evenings and weekends) Contract: Full-time, Fixed Term (1 Year, renewable) (Office based) Responsible to: CEO / Deputy CEO Job Purpose Core Arts is an innovative Mental Health Charity and Creative Education provider delivering pioneering Arts in Health programmes in London. This senior leadership role provides strategic and operational oversight across creative education, personalised support, wellbeing and commissioned service delivery. The postholder will lead the development and delivery of high-quality, inclusive and outcomes-focused programmes which improve mental health, wellbeing and educational participation. The role combines educational leadership with recovery-focused and personalised approaches, ensuring students can access meaningful creative learning opportunities that support confidence, progression, independence and improved quality of life. Working across visual arts, music, multimedia, horticulture and sport, the postholder will ensure that services align with Arts in Health principles, NHS and Local Authority priorities, and contribute to reducing health inequalities through creative approaches. The role will support the continued development of Core Arts as a recognised centre of excellence in Creative Education and Arts in Health. Strategic Leadership & Service Development Develop innovative programmes aligned to NHS priorities including prevention, early intervention, personalised care and community-based support. Ensure services remain responsive to emerging educational, health and social care agendas. Support organisational growth, sustainability and service expansion. Lead service planning and contribute to organisational strategy and business development. Drive continuous improvement through evaluation and innovation. Develop opportunities for integrated working across education, health and voluntary sector partnerships. Creative Education & Student Experience Lead an outstanding student-centred creative education programme focused on participation, achievement and progression. Ensure students receive personalised learning pathways with clear goals and outcomes. Support progression into volunteering, employment, accredited learning and community opportunities. Support exhibitions, performances, events and public-facing events. Embed co-production and student voice throughout programme design and evaluation. Develop opportunities for students to gain confidence, leadership and independence. Monitor engagement, attendance and progression data to support continuous improvement. Arts in Health, Wellbeing & Recovery Embed Arts in Health principles across all areas of programme delivery. Ensure students are supported to improve wellbeing through meaningful creative engagement. Work collaboratively with clinical teams, community mental health services and external partners. Maintain safeguarding, duty of care and effective risk management procedures. Support early intervention approaches and sustained student engagement. Promote social inclusion and reduce isolation through participation in creative learning. Develop pathways which support emotional wellbeing, confidence and resilience. Ensure personalised support planning remains central to service delivery. Commissioned Delivery, Quality Assurance & Outcomes Lead successful delivery of commissioned services and contractual KPIs. Ensure robust monitoring, evaluation and reporting systems are maintained. Demonstrate educational, wellbeing and social value outcomes through evidence and impact reporting. Ensure accurate data collection and performance monitoring. Support commissioner reporting and demonstrate measurable impact. Develop case studies and outcome frameworks which evidence the value of Arts in Health. Ensure compliance with safeguarding, GDPR and organisational governance requirements. Maintain oversight of quality assurance and continuous improvement processes. Support service audits and implementation of recommendations. NHS Partnerships, Personalised Care & Community Integration Develop and maintain strong relationships with NHS commissioners, Integrated Care Boards, Local Authorities and community partners. Support approaches aligned with personalised care and Personal Health Budgets. Promote creative approaches which contribute to prevention and reduce demand on statutory services. Contribute to integrated pathways supporting community mental health and social prescribing. Support collaborative planning with borough and health partners. Strengthen referral routes and increase access for underrepresented communities. Represent Core Arts at regional networks, conferences and partnership meetings. Promote the role of creativity and education within wider health and wellbeing systems. Leadership, Workforce & Organisational Development Provide, alongside the senior management team, leadership, supervision and support to managers, tutors, volunteers and interns. Ensure staff are equipped to deliver inclusive, high-quality learning experiences. Support innovation and collaborative working. Contribute to tender development and service growth opportunities. Champion organisational values and positive workplace culture. Promote equality, diversity and inclusion across all areas of work. Person Specification Experience (Essential) Minimum five years' experience in senior leadership or service management. Experience within mental health, Arts in Health, creative education or community services. Experience of delivering commissioned services and contract management. Experience of partnership working across health, education or voluntary sectors. Experience of leading teams. Experience of monitoring outcomes and demonstrating impact. Knowledge & Understanding Arts in Health and recovery-focused practice. Creative education and adult learning principles. Mental health and wellbeing frameworks. Safeguarding. Personalised care approaches. Outcome measurement, quality assurance and continuous improvement. Skills & Attributes Excellent leadership and communication skills. Strong financial and numeric acumen. Strategic thinking with strong operational delivery. Excellent partnership and stakeholder engagement skills. Strong organisational and analytical capability. Commitment to creativity, inclusion and social impact. How to Apply Core Arts are committed to finding the right person for this role. Applications will be reviewed on a rolling basis and suitable candidates invited to interview as they are received, so early applications are encouraged. The vacancy will remain open until the position is filled. To apply, please send a full CV and covering letter explaining how your experience meets the job description to: Giuliana Molinari, Deputy CEO We can only accept applications that include both a CV and covering letter. You must also be eligible to work in the UK. If you have any questions or would like to discuss the role before applying, please email Giuliana to arrange an informal chat.
Job Advert GuildHE is a formal representative body, representing diversity in the higher education sector and the widest variety of institution types across the UK. We are undergoing an exciting period of transformation, evolving our policy approach and member-focused services to significantly increase our impact within the sector and ensure we're providing timely, proactive support to our members as they address emerging 21st century challenges. GuildHE is seeking an ambitious Policy Officer to play a pivotal role in the next phase of our organisation's growth. Working directly with the Head of Research Policy and the Policy Manager (Skills, Innovation, International), you will help monitor, analyse, and respond to policy initiatives within the research and innovation space. You will support a range of member-focused events and activities to ensure staff in our member institutions are well-informed and supported. This includes supporting the management of the GuildHE Research Consortium and leading on the organising and delivery of our flagship annual PGR Doctoral Festival, helping our members develop, share best practices, and maximise their research impact. If you think you can bring bold, creative and proactive energy to our small-and-mighty team to help take us to the next level, we want to hear from you! Key Responsibilities Policy Analysis & Communication: Horizon Scanning: Monitor government departments (e.g., DSIT, DfE), funding and regulatory bodies (UKRI, Research England, OfS, Innovate UK), and other stakeholders for policy updates, funding calls, and consultation launches in relation to Research and Innovation policy. Briefings: Produce concise policy briefings, data summaries, and position papers for GuildHE members and leadership on key Research and Innovation issues (e.g., REF, knowledge exchange, KEF, commercialisation, research culture, open research). Develop high-quality external reports, consultations, blogs and other materials articulating member challenges and opportunities. Consultation Drafts: Assist senior policy colleagues in gathering evidence, analysing member feedback, collaborating with sector stakeholders, and drafting compelling arguments that articulate the unique perspectives of GuildHE institutions. Share Best Practice: Identify case studies across the GHE membership to share best practice internally and externally and drive national conversations about new ways of working and operating in the sector. Policy issues : Maintain up-to-date knowledge of national and institutional research and innovation policies indicated by the Head of Research Policy or Policy Manager (Research, Innovation, International). Member Support & Consortium Coordination: Member Engagement : Maintain regular, positive communication with research and innovation leads across member institutions, fostering a collaborative network. Support relevant GuildHE member networks, including the Knowledge Exchange, Innovation and Place network, promoting communication, collaboration, and best practice exchange to inform evidence-based policy development. Member development : Provide support for timely implementation of good practice guidelines and associated resources, within agreed budgets. This includes assisting with members' business development initiatives, such as Research Degree Awarding Powers. Event Delivery : Develop and deliver content for events including the GuildHE Research Consortium meetings, the Research and Knowledge Exchange Symposium, PGR Doctoral Festival, the PGR Network for global majority students and sandpits/match events, workshops and roundtables. Shared Services : Collaborate with other GHE teammates to maintain and deliver our shared services (i.e. research outputs repository, shared postgraduate online training, research impact tracking and researcher development tools) and explore new services in response to members' needs PGR Students : Develop and deliver initiatives for postgraduate students and early career researchers (e.g., our PGR Support Programme and associated student networks), working closely with the Policy Manager (Student Experience) to ensure postgraduate students are reflected in broader student support policies. The postholder will also be expected to: Actively support the delivery of the GuildHE strategy. To contribute positively to a small, professional team focused on delivering excellence in their members' interests. Support GuildHE events and communication activities as appropriate - including campaigns, writing articles, blogs and press releases. Build strong relationships with key stakeholders at HE institutions and sector agencies, including senior leaders, academics, and policy staff. Gather feedback from HE institutions and use this to inform the continuous improvement of our services. Demonstrate a proactive approach to embedding EDI principles within all policy development and advocacy efforts. Represent GuildHE externally on a range of HE sector groups and projects and deputise for the Head of Research Policy or the Policy Manager (Skills, Innovation and International) as appropriate. Undertake any other reasonable duties as may be required. Person Specification Core Skills: Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships Clear, concise writing skills for drafting policy responses, reports, and emails to senior stakeholders with excellent attention to detail. Problem-solving, Influencing and advocacy skills Ability to digest complex, lengthy policy documents and extract key themes relevant to GuildHE members. Confident digital skills and highly proficient user of computer packages including MS Office and G Suite Ability to manage multiple tasks effectively, adhere deadlines, and maintain project momentum. This includes the capacity to monitor progress, identify and mitigate potential risks, and proactively address challenges. Experience in using data and evidence to enhance and impact assess activities. Facilitation and convening skills would be advantageous Core Attributes: Ability to build professional relationships quickly and sustainably with members and a wide range of stakeholders Able to meet deadlines, to prioritise work and to anticipate issues and problems with strong attention to detail A collaborative, communicative and flexible team player who is also comfortable working independently. An individual who shares our values of equity and inclusion and can translate these values into day to day work and impactful outcomes. An understanding of, or a keen interest in, the UK higher education sector, research funding landscape, or public policy. To be willing to travel across the UK for meetings with members, stakeholders and events and to work flexibly, when and where necessary. Ideal Experience: Knowledge and understanding of higher education policy, working in research and innovation and/or supporting a research environment. Experience of developing policy positions and responses Experience in synthesising complex data and/or ideas Experience in supporting training and development Application closing date : Monday 12th July. Interviews : Tuesday 21st July Please submit your cv and a cover letter via the jobs portal or directly to Curious about the role? Please contact Dana Gamble, Policy Manager for more information or an informal chat:
Jun 25, 2026
Full time
Job Advert GuildHE is a formal representative body, representing diversity in the higher education sector and the widest variety of institution types across the UK. We are undergoing an exciting period of transformation, evolving our policy approach and member-focused services to significantly increase our impact within the sector and ensure we're providing timely, proactive support to our members as they address emerging 21st century challenges. GuildHE is seeking an ambitious Policy Officer to play a pivotal role in the next phase of our organisation's growth. Working directly with the Head of Research Policy and the Policy Manager (Skills, Innovation, International), you will help monitor, analyse, and respond to policy initiatives within the research and innovation space. You will support a range of member-focused events and activities to ensure staff in our member institutions are well-informed and supported. This includes supporting the management of the GuildHE Research Consortium and leading on the organising and delivery of our flagship annual PGR Doctoral Festival, helping our members develop, share best practices, and maximise their research impact. If you think you can bring bold, creative and proactive energy to our small-and-mighty team to help take us to the next level, we want to hear from you! Key Responsibilities Policy Analysis & Communication: Horizon Scanning: Monitor government departments (e.g., DSIT, DfE), funding and regulatory bodies (UKRI, Research England, OfS, Innovate UK), and other stakeholders for policy updates, funding calls, and consultation launches in relation to Research and Innovation policy. Briefings: Produce concise policy briefings, data summaries, and position papers for GuildHE members and leadership on key Research and Innovation issues (e.g., REF, knowledge exchange, KEF, commercialisation, research culture, open research). Develop high-quality external reports, consultations, blogs and other materials articulating member challenges and opportunities. Consultation Drafts: Assist senior policy colleagues in gathering evidence, analysing member feedback, collaborating with sector stakeholders, and drafting compelling arguments that articulate the unique perspectives of GuildHE institutions. Share Best Practice: Identify case studies across the GHE membership to share best practice internally and externally and drive national conversations about new ways of working and operating in the sector. Policy issues : Maintain up-to-date knowledge of national and institutional research and innovation policies indicated by the Head of Research Policy or Policy Manager (Research, Innovation, International). Member Support & Consortium Coordination: Member Engagement : Maintain regular, positive communication with research and innovation leads across member institutions, fostering a collaborative network. Support relevant GuildHE member networks, including the Knowledge Exchange, Innovation and Place network, promoting communication, collaboration, and best practice exchange to inform evidence-based policy development. Member development : Provide support for timely implementation of good practice guidelines and associated resources, within agreed budgets. This includes assisting with members' business development initiatives, such as Research Degree Awarding Powers. Event Delivery : Develop and deliver content for events including the GuildHE Research Consortium meetings, the Research and Knowledge Exchange Symposium, PGR Doctoral Festival, the PGR Network for global majority students and sandpits/match events, workshops and roundtables. Shared Services : Collaborate with other GHE teammates to maintain and deliver our shared services (i.e. research outputs repository, shared postgraduate online training, research impact tracking and researcher development tools) and explore new services in response to members' needs PGR Students : Develop and deliver initiatives for postgraduate students and early career researchers (e.g., our PGR Support Programme and associated student networks), working closely with the Policy Manager (Student Experience) to ensure postgraduate students are reflected in broader student support policies. The postholder will also be expected to: Actively support the delivery of the GuildHE strategy. To contribute positively to a small, professional team focused on delivering excellence in their members' interests. Support GuildHE events and communication activities as appropriate - including campaigns, writing articles, blogs and press releases. Build strong relationships with key stakeholders at HE institutions and sector agencies, including senior leaders, academics, and policy staff. Gather feedback from HE institutions and use this to inform the continuous improvement of our services. Demonstrate a proactive approach to embedding EDI principles within all policy development and advocacy efforts. Represent GuildHE externally on a range of HE sector groups and projects and deputise for the Head of Research Policy or the Policy Manager (Skills, Innovation and International) as appropriate. Undertake any other reasonable duties as may be required. Person Specification Core Skills: Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships Clear, concise writing skills for drafting policy responses, reports, and emails to senior stakeholders with excellent attention to detail. Problem-solving, Influencing and advocacy skills Ability to digest complex, lengthy policy documents and extract key themes relevant to GuildHE members. Confident digital skills and highly proficient user of computer packages including MS Office and G Suite Ability to manage multiple tasks effectively, adhere deadlines, and maintain project momentum. This includes the capacity to monitor progress, identify and mitigate potential risks, and proactively address challenges. Experience in using data and evidence to enhance and impact assess activities. Facilitation and convening skills would be advantageous Core Attributes: Ability to build professional relationships quickly and sustainably with members and a wide range of stakeholders Able to meet deadlines, to prioritise work and to anticipate issues and problems with strong attention to detail A collaborative, communicative and flexible team player who is also comfortable working independently. An individual who shares our values of equity and inclusion and can translate these values into day to day work and impactful outcomes. An understanding of, or a keen interest in, the UK higher education sector, research funding landscape, or public policy. To be willing to travel across the UK for meetings with members, stakeholders and events and to work flexibly, when and where necessary. Ideal Experience: Knowledge and understanding of higher education policy, working in research and innovation and/or supporting a research environment. Experience of developing policy positions and responses Experience in synthesising complex data and/or ideas Experience in supporting training and development Application closing date : Monday 12th July. Interviews : Tuesday 21st July Please submit your cv and a cover letter via the jobs portal or directly to Curious about the role? Please contact Dana Gamble, Policy Manager for more information or an informal chat:
HR Officer Job Description Scholars School System is a project of UK CURRICULUM & ACCREDITATION BODY (UKCAB, a registered charity founded in 2006) having campuses across the United Kingdom, is looking for a Human Resource Manager across all campuses which includes Birmingham, Manchester, London, Braford and Leicester based in the Birmingham campus. Scholars School System is a national independent higher education provider, offering world class education. Taught programmes, ranging from Foundation Year through to Level 7, delivered in partnership with institutions such as Leeds Trinity University. Over 5000 (UK and EU) learners have successfully completed their learning journey in the last five years with the current student population is over 3000 Purpose Scholars School System is seeking a dedicated HR Officer to support our campus operations and staff development in higher education. In this role, you will deliver comprehensive HR services, from recruitment and onboarding to personnel record maintenance and health and safety compliance. Your primary duties will involve collaborating with Senior Management, faculty, and staff to ensure smooth HR operations, statutory compliance, and alignment with best practices. Additionally, you will play a crucial role in preparing the campus for inspections, supporting policy updates, and contributing to a positive, efficient workplace environment that meets the strategic goals of Scholars School System. Principal Duties and Responsibilities Providing full HR generalist support in a similar higher education setting on all administerial, operational, and strategic HR activities, all in compliance with statutory obligations and best practice. Assist in posting job openings, screening resumes, coordinating interviews, and supporting new employee onboarding and orientation programs. Maintain and update employee files and HR databases, ensure confidentiality of personnel records, and process employment forms and documentation. Assist with payroll data entry, help employees understand and enrol in benefits programs, and track attendance, leave, and timekeeping records. Learn and apply company HR policies, support compliance with labour laws and regulations, and help prepare HR reports and audits. Serve as a point of contact for general HR inquiries, assist in resolving basic employee concerns, and support employee engagement and recognition initiatives. Help coordinate training sessions, track employee training completion and certifications, and assist in developing onboarding materials. Schedule HR meetings and events, prepare letters and HR correspondence, and support HR projects and process improvement initiatives. Shadow senior HR staff to build expertise, stay updated on HR best practices and employment laws, and actively contribute in team meetings. Role requirements A bachelor's degree in a relevant field such as human resources, business administration, education, or a related discipline. A master's degree is desirable. Minimum 2 years of experience in human resource, preferably within higher education sector Strong understanding of HR functions and best practices within a higher education setting, familiarity with educational oversight and QAA inspections. Excellent verbal and written communication skills to effectively interact with faculty, staff, senior management, and external stakeholders. The ability to adapt communication styles to different audiences and clearly convey information is essential. Highly organised and detail-oriented, capable of managing multiple responsibilities, maintaining accurate records, and meeting deadlines. Strong time management and prioritisation abilities are crucial. Ability to work collaboratively across departments, including academic and administrative teams, to ensure seamless HR processes and campus readiness for inspections. Contributes positively to the work environment. Flexibility to respond to evolving educational trends, sector regulations, and institutional needs, with a proactive approach to managing challenges and implementing improvements. Benefits: Salary: £27,000 - £30,000. Holiday entitlement is 28 days annual leave, excluding bank holidays. Up to £5k annual incentives pro-rata given quarterly on meeting KPIs after successful probationary period. Workplace pension scheme. Reward and recognition programme. Employee Assistance Programme (EAP) 5% annual increase per year on completion from your start date of service and on meeting KPIs. Complimentary lunch provided on working days. A supportive academic environment committed to quality and continuous improvement Opportunities for professional development aligned with academic support practice Job Type Basic hours are 9 am to 6 pm on site This role may involve travel to other campuses, with all travel costs reimbursed. The job description may be altered at any time in the future, in line with the level of the post, to meet changing institutional requirements and the growing dynamic environment of higher education. Any changes will be made in full consultation with the post holder.
Jun 25, 2026
Full time
HR Officer Job Description Scholars School System is a project of UK CURRICULUM & ACCREDITATION BODY (UKCAB, a registered charity founded in 2006) having campuses across the United Kingdom, is looking for a Human Resource Manager across all campuses which includes Birmingham, Manchester, London, Braford and Leicester based in the Birmingham campus. Scholars School System is a national independent higher education provider, offering world class education. Taught programmes, ranging from Foundation Year through to Level 7, delivered in partnership with institutions such as Leeds Trinity University. Over 5000 (UK and EU) learners have successfully completed their learning journey in the last five years with the current student population is over 3000 Purpose Scholars School System is seeking a dedicated HR Officer to support our campus operations and staff development in higher education. In this role, you will deliver comprehensive HR services, from recruitment and onboarding to personnel record maintenance and health and safety compliance. Your primary duties will involve collaborating with Senior Management, faculty, and staff to ensure smooth HR operations, statutory compliance, and alignment with best practices. Additionally, you will play a crucial role in preparing the campus for inspections, supporting policy updates, and contributing to a positive, efficient workplace environment that meets the strategic goals of Scholars School System. Principal Duties and Responsibilities Providing full HR generalist support in a similar higher education setting on all administerial, operational, and strategic HR activities, all in compliance with statutory obligations and best practice. Assist in posting job openings, screening resumes, coordinating interviews, and supporting new employee onboarding and orientation programs. Maintain and update employee files and HR databases, ensure confidentiality of personnel records, and process employment forms and documentation. Assist with payroll data entry, help employees understand and enrol in benefits programs, and track attendance, leave, and timekeeping records. Learn and apply company HR policies, support compliance with labour laws and regulations, and help prepare HR reports and audits. Serve as a point of contact for general HR inquiries, assist in resolving basic employee concerns, and support employee engagement and recognition initiatives. Help coordinate training sessions, track employee training completion and certifications, and assist in developing onboarding materials. Schedule HR meetings and events, prepare letters and HR correspondence, and support HR projects and process improvement initiatives. Shadow senior HR staff to build expertise, stay updated on HR best practices and employment laws, and actively contribute in team meetings. Role requirements A bachelor's degree in a relevant field such as human resources, business administration, education, or a related discipline. A master's degree is desirable. Minimum 2 years of experience in human resource, preferably within higher education sector Strong understanding of HR functions and best practices within a higher education setting, familiarity with educational oversight and QAA inspections. Excellent verbal and written communication skills to effectively interact with faculty, staff, senior management, and external stakeholders. The ability to adapt communication styles to different audiences and clearly convey information is essential. Highly organised and detail-oriented, capable of managing multiple responsibilities, maintaining accurate records, and meeting deadlines. Strong time management and prioritisation abilities are crucial. Ability to work collaboratively across departments, including academic and administrative teams, to ensure seamless HR processes and campus readiness for inspections. Contributes positively to the work environment. Flexibility to respond to evolving educational trends, sector regulations, and institutional needs, with a proactive approach to managing challenges and implementing improvements. Benefits: Salary: £27,000 - £30,000. Holiday entitlement is 28 days annual leave, excluding bank holidays. Up to £5k annual incentives pro-rata given quarterly on meeting KPIs after successful probationary period. Workplace pension scheme. Reward and recognition programme. Employee Assistance Programme (EAP) 5% annual increase per year on completion from your start date of service and on meeting KPIs. Complimentary lunch provided on working days. A supportive academic environment committed to quality and continuous improvement Opportunities for professional development aligned with academic support practice Job Type Basic hours are 9 am to 6 pm on site This role may involve travel to other campuses, with all travel costs reimbursed. The job description may be altered at any time in the future, in line with the level of the post, to meet changing institutional requirements and the growing dynamic environment of higher education. Any changes will be made in full consultation with the post holder.
This is an exciting new opportunity at South Hampstead High School to play a key role developing and delivering the school's marketing and communications strategy, working alongside the Head of Marketing. This role will sit across multiple functions in the school, including working with Marketing and Admissions, Philanthropy and Alumnae, and our commercial lettings team. Your work will focus on reaching audiences through creative and innovative digital, video and holistic marketing that will support the positioning and reputation of South Hampstead High as an outstanding school for girls, showcasing our pupils' successes and helping us to continue to recruit superb new students. You will be responsible for the implementation and ongoing management of a multi-channel marketing mix, including paid search, digital advertising, SEO, above the line and social media to raise awareness, increase engagement and drive traffic to the school website and maximise pupil admissions. You will be skilled at bringing our digital communications and social media channels to life, through developing and disseminating engaging content. You will also have a strong vision for developing events which demonstrate and promote the excellence of the junior and senior schools. The role is available on either a full-time, year-round basis or a full-time term-time basis, plus four weeks during the school holidays. As this is a school-based role, you will be required to be on site during term time. There is also the opportunity to undertake some work from home during the school holiday periods. We welcome applications from people with varying degrees of experience. Very recent graduates are warmly encouraged to apply, as are more experienced candidates. About the School Working at South Hampstead is stimulating, challenging and fun. Located in leafy Hampstead, with the buzz of central London's cultural life close at hand, the school is very well served by public transport and there are excellent local amenities nearby. The school is part of the GDST, the UK's leading network of independent girls' schools. We offer a variety of benefits, such as: • Competitive salaries and pay progression • Access to extensive professional development opportunities • Training grants for qualifications • Generous pension schemes • Free life assurance benefit • Interest free loans for training, computer purchase loans and travel season ticket loans • A Cycle to Work scheme • Competitive terms and conditions of employment • A discount of up to 50% on fees for children at GDST schools To find out more and to apply, please click the apply button. The closing date for applications is Thursday 2nd July 2026 at 9am. Interviews will take place in the week commencing 6th July 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the position or if an offer is made and accepted. The school may also conduct online searches (including publicly available social media searches) as part of our recruitment processes. The GDST is committed to diversity, inclusion and real change: a family where every individual is valued, respected and included. We are committed to the safeguarding of children and child protection screening will apply to this post.
Jun 25, 2026
Full time
This is an exciting new opportunity at South Hampstead High School to play a key role developing and delivering the school's marketing and communications strategy, working alongside the Head of Marketing. This role will sit across multiple functions in the school, including working with Marketing and Admissions, Philanthropy and Alumnae, and our commercial lettings team. Your work will focus on reaching audiences through creative and innovative digital, video and holistic marketing that will support the positioning and reputation of South Hampstead High as an outstanding school for girls, showcasing our pupils' successes and helping us to continue to recruit superb new students. You will be responsible for the implementation and ongoing management of a multi-channel marketing mix, including paid search, digital advertising, SEO, above the line and social media to raise awareness, increase engagement and drive traffic to the school website and maximise pupil admissions. You will be skilled at bringing our digital communications and social media channels to life, through developing and disseminating engaging content. You will also have a strong vision for developing events which demonstrate and promote the excellence of the junior and senior schools. The role is available on either a full-time, year-round basis or a full-time term-time basis, plus four weeks during the school holidays. As this is a school-based role, you will be required to be on site during term time. There is also the opportunity to undertake some work from home during the school holiday periods. We welcome applications from people with varying degrees of experience. Very recent graduates are warmly encouraged to apply, as are more experienced candidates. About the School Working at South Hampstead is stimulating, challenging and fun. Located in leafy Hampstead, with the buzz of central London's cultural life close at hand, the school is very well served by public transport and there are excellent local amenities nearby. The school is part of the GDST, the UK's leading network of independent girls' schools. We offer a variety of benefits, such as: • Competitive salaries and pay progression • Access to extensive professional development opportunities • Training grants for qualifications • Generous pension schemes • Free life assurance benefit • Interest free loans for training, computer purchase loans and travel season ticket loans • A Cycle to Work scheme • Competitive terms and conditions of employment • A discount of up to 50% on fees for children at GDST schools To find out more and to apply, please click the apply button. The closing date for applications is Thursday 2nd July 2026 at 9am. Interviews will take place in the week commencing 6th July 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the position or if an offer is made and accepted. The school may also conduct online searches (including publicly available social media searches) as part of our recruitment processes. The GDST is committed to diversity, inclusion and real change: a family where every individual is valued, respected and included. We are committed to the safeguarding of children and child protection screening will apply to this post.
Events & Experience Manager - Student Living Up to £38,000 + 10% bonus + great benefits Creating unforgettable moments. Bringing people together. Being the energy that lifts a space the second you walk in. If that sounds like you, this could be your perfect next step. We're working with a vibrant, culture-driven PBSA owner-operator who is redefining what student living feels like. Their buildings are buzzing social hubs - creative, inclusive, wellbeing-focused spaces where students feel supported, inspired, and genuinely at home. They're big on kindness, big on community, and big on delivering experiences that stay with residents long after they've checked out. This role is all about events, engagement, and atmosphere . You'll be the person who turns a building into a community - planning standout events, creating meaningful connections, and shaping the resident experience from the moment they arrive. If you love people, thrive in fast-paced environments, and get a buzz from bringing ideas to life, you'll absolutely thrive here. Key Responsibilities: Plan and deliver standout events that champion wellbeing, culture, creativity, and connection Create a warm, welcoming resident experience from check-in to check-out Build a thriving community through daily engagement and meaningful interactions Lead front-of-house presence ensuring the building always feels polished and alive Drive engagement across social media and newsletters Support building operations with visual checks, safety awareness, and reporting Coach and support the front-of-house team to deliver exceptional service Support tours, enquiries, and rebooking campaigns Collaborate with local partners to bring fresh opportunities into the building Track engagement KPIs and contribute to building performance What We're Looking For: A natural people-person with a passion for events, community, and creating memorable experiences Confident, energetic, and able to build rapport quickly Strong organisational skills and attention to detail Creative thinker with a flair for bringing ideas to life Calm, supportive, and solutions-focused in busy or challenging moments Experience supporting or leading a small team Comfortable using CRM or booking systems Understanding of basic health & safety responsibilities What's In It for You: Up to £38,000 salary 10% annual bonus A culture-driven employer who genuinely values people A role where your creativity and personality shine Real autonomy to shape the resident experience Supportive leadership and a collaborative team Opportunities to grow within a fast-moving PBSA operator
Jun 24, 2026
Full time
Events & Experience Manager - Student Living Up to £38,000 + 10% bonus + great benefits Creating unforgettable moments. Bringing people together. Being the energy that lifts a space the second you walk in. If that sounds like you, this could be your perfect next step. We're working with a vibrant, culture-driven PBSA owner-operator who is redefining what student living feels like. Their buildings are buzzing social hubs - creative, inclusive, wellbeing-focused spaces where students feel supported, inspired, and genuinely at home. They're big on kindness, big on community, and big on delivering experiences that stay with residents long after they've checked out. This role is all about events, engagement, and atmosphere . You'll be the person who turns a building into a community - planning standout events, creating meaningful connections, and shaping the resident experience from the moment they arrive. If you love people, thrive in fast-paced environments, and get a buzz from bringing ideas to life, you'll absolutely thrive here. Key Responsibilities: Plan and deliver standout events that champion wellbeing, culture, creativity, and connection Create a warm, welcoming resident experience from check-in to check-out Build a thriving community through daily engagement and meaningful interactions Lead front-of-house presence ensuring the building always feels polished and alive Drive engagement across social media and newsletters Support building operations with visual checks, safety awareness, and reporting Coach and support the front-of-house team to deliver exceptional service Support tours, enquiries, and rebooking campaigns Collaborate with local partners to bring fresh opportunities into the building Track engagement KPIs and contribute to building performance What We're Looking For: A natural people-person with a passion for events, community, and creating memorable experiences Confident, energetic, and able to build rapport quickly Strong organisational skills and attention to detail Creative thinker with a flair for bringing ideas to life Calm, supportive, and solutions-focused in busy or challenging moments Experience supporting or leading a small team Comfortable using CRM or booking systems Understanding of basic health & safety responsibilities What's In It for You: Up to £38,000 salary 10% annual bonus A culture-driven employer who genuinely values people A role where your creativity and personality shine Real autonomy to shape the resident experience Supportive leadership and a collaborative team Opportunities to grow within a fast-moving PBSA operator
Community Manager - Premium PBSA Operator Salary up to £38,000 + 10% bonus A very exciting and forward-thinking Purpose-Built Student Accommodation (PBSA) owner-operator is looking for a standout Community Manager to join their team. This business is so culture-driven, people-first, and genuinely passionate about creating unforgettable student living experiences. Their buildings are vibrant, creative, wellbeing-focused spaces where students feel supported, connected, and truly at home. This is a role for someone who thrives on energy, engagement, and community. You'll be the heartbeat of the building - the person residents know, trust, and turn to. Expect a blend of creativity, people leadership, operational involvement, and relationship-building. From delivering standout events to shaping the resident journey, you'll play a huge part in creating a place students love living in. Key Responsibilities: Deliver exceptional resident experience - be the warm, supportive presence students rely on. Build a thriving community through daily engagement and meaningful interactions. Plan and deliver events that champion wellbeing, culture, creativity, and connection. Drive resident engagement across social media, newsletters, and in-building channels. Support building operations including visual checks, safety awareness, and reporting issues. Assist with compliance tasks such as fire alarm support, contractor access, and record-keeping. Lead and motivate the front-of-house team with positivity and coaching. Support sales and rebooking through tours, enquiries, and resident advocacy. Maintain polished front-of-house standards ensuring every touchpoint feels welcoming. Track engagement KPIs and contribute to building performance. What We're Looking For A natural people-person with a passion for community, wellbeing, and creating memorable experiences Outstanding communication and customer service skills Creative mindset with confidence in planning and delivering events Calm, supportive, and solutions-focused in challenging moments Strong organisational skills and attention to detail Experience supporting or leading a small team Comfortable using CRM or booking systems Understanding of basic health & safety responsibilities Backgrounds that work well: Hospitality, Events & engagement, Retail leadership, PBSA, BTR / residential, Community-based roles, Creative or wellbeing-focused backgrounds. What's In It for You: Up to £38,000 salary 10% annual bonus A culture-driven employer who genuinely invests in people A role where creativity, ideas, and personality are celebrated Opportunities to grow within a fast-moving PBSA operator Supportive leadership and a collaborative team environment The chance to shape an unforgettable student experience
Jun 24, 2026
Full time
Community Manager - Premium PBSA Operator Salary up to £38,000 + 10% bonus A very exciting and forward-thinking Purpose-Built Student Accommodation (PBSA) owner-operator is looking for a standout Community Manager to join their team. This business is so culture-driven, people-first, and genuinely passionate about creating unforgettable student living experiences. Their buildings are vibrant, creative, wellbeing-focused spaces where students feel supported, connected, and truly at home. This is a role for someone who thrives on energy, engagement, and community. You'll be the heartbeat of the building - the person residents know, trust, and turn to. Expect a blend of creativity, people leadership, operational involvement, and relationship-building. From delivering standout events to shaping the resident journey, you'll play a huge part in creating a place students love living in. Key Responsibilities: Deliver exceptional resident experience - be the warm, supportive presence students rely on. Build a thriving community through daily engagement and meaningful interactions. Plan and deliver events that champion wellbeing, culture, creativity, and connection. Drive resident engagement across social media, newsletters, and in-building channels. Support building operations including visual checks, safety awareness, and reporting issues. Assist with compliance tasks such as fire alarm support, contractor access, and record-keeping. Lead and motivate the front-of-house team with positivity and coaching. Support sales and rebooking through tours, enquiries, and resident advocacy. Maintain polished front-of-house standards ensuring every touchpoint feels welcoming. Track engagement KPIs and contribute to building performance. What We're Looking For A natural people-person with a passion for community, wellbeing, and creating memorable experiences Outstanding communication and customer service skills Creative mindset with confidence in planning and delivering events Calm, supportive, and solutions-focused in challenging moments Strong organisational skills and attention to detail Experience supporting or leading a small team Comfortable using CRM or booking systems Understanding of basic health & safety responsibilities Backgrounds that work well: Hospitality, Events & engagement, Retail leadership, PBSA, BTR / residential, Community-based roles, Creative or wellbeing-focused backgrounds. What's In It for You: Up to £38,000 salary 10% annual bonus A culture-driven employer who genuinely invests in people A role where creativity, ideas, and personality are celebrated Opportunities to grow within a fast-moving PBSA operator Supportive leadership and a collaborative team environment The chance to shape an unforgettable student experience
Events Officer - University of Southampton - SO14 1BJ 3 month opportunity 17 - 19.50 per hour Full Time - Monday - Friday Are you an organised and creative events professional who thrives on bringing people together? We're looking for an enthusiastic Events Officer to support the delivery of a diverse programme of high profile events, helping to engage key audiences and enhance the organisation's reputation. This is an exciting opportunity to join a busy Communications team, working across a variety of in person and online events, from receptions and dinners to large-scale flagship events. About the Role Reporting to the Events Manager, you will play a key role in planning, coordinating and delivering a wide range of events. You'll provide both administrative and creative support, ensuring every event runs smoothly and delivers an outstanding attendee experience. Key responsibilities include: Supporting the planning and delivery of a varied annual events programme. Coordinating event logistics, suppliers, venues and delegate requirements. Managing event registrations and attendee communications. Creating engaging event materials, communications and promotional content. Working with communications colleagues to promote events across multiple channels. Producing creative assets such as presentation slides and social media graphics. Managing event correspondence and team inbox activity. Supporting post-event evaluation, reporting and continuous improvement. Providing advice and support to colleagues organising their own events. Assisting with the coordination of student ambassadors and temporary event staff. What We're Looking For Experience in event planning, coordination and delivery. Strong administrative and project coordination skills. Experience working in a customer facing environment. Excellent written and verbal communication skills. Strong attention to detail and the ability to manage multiple priorities. A proactive approach with the confidence to solve problems independently. Excellent interpersonal skills and the ability to build relationships with a wide range of stakeholders. The ability to work effectively under pressure and meet tight deadlines. Desirable Experience Project management experience. Experience supervising temporary staff or ambassadors. Experience creating event materials, invitations or communications. Experience using creative design software. Why Join Us? Work on a varied programme of engaging and high profile events. Collaborate with colleagues and stakeholders across the organisation. Develop your event management, communications and creative skills. Make a meaningful contribution to audience engagement and organisational reputation. Additional Information The role is primarily office based with some public-facing interaction. Occasional evening and weekend work will be required to support event delivery. Some UK travel may be required. If you're a highly organised events professional who enjoys creating memorable experiences and delivering outstanding service, we'd love to hear from you. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Jun 23, 2026
Seasonal
Events Officer - University of Southampton - SO14 1BJ 3 month opportunity 17 - 19.50 per hour Full Time - Monday - Friday Are you an organised and creative events professional who thrives on bringing people together? We're looking for an enthusiastic Events Officer to support the delivery of a diverse programme of high profile events, helping to engage key audiences and enhance the organisation's reputation. This is an exciting opportunity to join a busy Communications team, working across a variety of in person and online events, from receptions and dinners to large-scale flagship events. About the Role Reporting to the Events Manager, you will play a key role in planning, coordinating and delivering a wide range of events. You'll provide both administrative and creative support, ensuring every event runs smoothly and delivers an outstanding attendee experience. Key responsibilities include: Supporting the planning and delivery of a varied annual events programme. Coordinating event logistics, suppliers, venues and delegate requirements. Managing event registrations and attendee communications. Creating engaging event materials, communications and promotional content. Working with communications colleagues to promote events across multiple channels. Producing creative assets such as presentation slides and social media graphics. Managing event correspondence and team inbox activity. Supporting post-event evaluation, reporting and continuous improvement. Providing advice and support to colleagues organising their own events. Assisting with the coordination of student ambassadors and temporary event staff. What We're Looking For Experience in event planning, coordination and delivery. Strong administrative and project coordination skills. Experience working in a customer facing environment. Excellent written and verbal communication skills. Strong attention to detail and the ability to manage multiple priorities. A proactive approach with the confidence to solve problems independently. Excellent interpersonal skills and the ability to build relationships with a wide range of stakeholders. The ability to work effectively under pressure and meet tight deadlines. Desirable Experience Project management experience. Experience supervising temporary staff or ambassadors. Experience creating event materials, invitations or communications. Experience using creative design software. Why Join Us? Work on a varied programme of engaging and high profile events. Collaborate with colleagues and stakeholders across the organisation. Develop your event management, communications and creative skills. Make a meaningful contribution to audience engagement and organisational reputation. Additional Information The role is primarily office based with some public-facing interaction. Occasional evening and weekend work will be required to support event delivery. Some UK travel may be required. If you're a highly organised events professional who enjoys creating memorable experiences and delivering outstanding service, we'd love to hear from you. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
The Opportunity We have an exciting opportunity for a Student Recruitment Manager to join our vibrant team at Central Saint Martins (CSM). In this role, you will plan and manage student recruitment activity that contributes to the University's mission of empowering individuals to shape culture, society and the economy through creativity. You will design and deliver a comprehensive engagement strategy that integrates both in-person and digital approaches, including digital workshops, portfolio advice sessions, student counselling and advisory support for prospective students from target schools, colleges and regions. You will also be responsible for planning and delivering a programme of College open days that effectively showcases CSM, ensuring accessible opportunities for prospective students regardless of location. This will include coordinating campus tours and visits, as well as overseeing participation in key global recruitment events such as UCAS, British Council and other higher education guidance events. Working closely with the Student Marketing Manager, you will develop and implement a cohesive strategy to support progression from the Foundation Diploma in Art and Design, while liaising directly with CSM course teams to coordinate recruitment activity and manage the Student Ambassador programme. About you You will be educated to degree level or equivalent and bring strong knowledge of art and design, creative arts in higher education, and the wider creative and cultural industries. You will have a clear understanding of the skills and approaches required to work effectively with schools and colleges in a liaison capacity, along with insight into the key issues shaping art and design education across secondary, further education and higher education contexts. You will have proven experience of developing and delivering a broad portfolio of higher education recruitment activity in response to changing market needs, with the ability to evaluate impact and continuously improve outcomes against defined objectives. You will be confident in communicating complex ideas clearly and persuasively, tailoring your approach to different audiences and simplifying information where required without losing meaning. You will also have experience of using CRM systems to manage student enquiries from initial contact through to enrolment, as well as experience of building and maintaining effective internal and external networks. This includes developing productive relationships across teams and organisations to support collaboration, influence decision-making and enhance delivery. Experience of managing, supervising or mentoring staff is also essential. We are UAL University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures. For further details and to apply please click the apply button. Closing date: 29th June 2026, 23:55. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Jun 22, 2026
Full time
The Opportunity We have an exciting opportunity for a Student Recruitment Manager to join our vibrant team at Central Saint Martins (CSM). In this role, you will plan and manage student recruitment activity that contributes to the University's mission of empowering individuals to shape culture, society and the economy through creativity. You will design and deliver a comprehensive engagement strategy that integrates both in-person and digital approaches, including digital workshops, portfolio advice sessions, student counselling and advisory support for prospective students from target schools, colleges and regions. You will also be responsible for planning and delivering a programme of College open days that effectively showcases CSM, ensuring accessible opportunities for prospective students regardless of location. This will include coordinating campus tours and visits, as well as overseeing participation in key global recruitment events such as UCAS, British Council and other higher education guidance events. Working closely with the Student Marketing Manager, you will develop and implement a cohesive strategy to support progression from the Foundation Diploma in Art and Design, while liaising directly with CSM course teams to coordinate recruitment activity and manage the Student Ambassador programme. About you You will be educated to degree level or equivalent and bring strong knowledge of art and design, creative arts in higher education, and the wider creative and cultural industries. You will have a clear understanding of the skills and approaches required to work effectively with schools and colleges in a liaison capacity, along with insight into the key issues shaping art and design education across secondary, further education and higher education contexts. You will have proven experience of developing and delivering a broad portfolio of higher education recruitment activity in response to changing market needs, with the ability to evaluate impact and continuously improve outcomes against defined objectives. You will be confident in communicating complex ideas clearly and persuasively, tailoring your approach to different audiences and simplifying information where required without losing meaning. You will also have experience of using CRM systems to manage student enquiries from initial contact through to enrolment, as well as experience of building and maintaining effective internal and external networks. This includes developing productive relationships across teams and organisations to support collaboration, influence decision-making and enhance delivery. Experience of managing, supervising or mentoring staff is also essential. We are UAL University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures. For further details and to apply please click the apply button. Closing date: 29th June 2026, 23:55. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Assistant Building Property Manager Our client is a leading global property company with a strong reputation for delivering high-quality residential and student accommodation across major cities. Due to continued growth, they are looking to appoint an Assistant Property Manager to support the day-to-day operation of a flagship residential development in West London. This is an excellent opportunity for someone with property, residential, student accommodation, hospitality, or customer service experience who enjoys working in a fast-paced environment and delivering an outstanding resident experience. The Role Working closely with the Property Manager, you'll help oversee the daily operation of the building, ensuring residents receive exceptional service while supporting occupancy, compliance, maintenance coordination, and community engagement. You'll be involved in everything from resident communications and property inspections to coordinating contractors, supporting lettings activity, and helping maintain high standards throughout the development. Key Responsibilities Deliver excellent customer service to residents, visitors and contractors. Act as a key point of contact for resident enquiries and complaints. Conduct property viewings and support occupancy targets. Assist with resident move-ins and move-outs. Help organise resident events and community initiatives. Support rent collection and arrears processes. Maintain accurate records using property management systems. Coordinate reactive and planned maintenance works. Conduct flat inspections and assist with compliance checks. Liaise with contractors and monitor service delivery. Support health & safety procedures and building compliance. Deputise for the Property Manager when required. Assist with reporting, budgeting and general property administration. About You We're looking for someone who is: Experienced within property management, residential lettings, PBSA, build-to-rent, hospitality or customer-facing operations. Highly organised with strong attention to detail. Comfortable dealing with residents, contractors and stakeholders at all levels. A confident communicator with excellent customer service skills. Proactive, professional and able to work independently. Experienced using Microsoft Office and property management systems. Flexible and willing to support occasional out-of-hours requirements when necessary. What's on Offer? Competitive salary package Career progression within a growing international property business Supportive and collaborative working environment Exposure to a high-profile residential development Ongoing training and development opportunities Comprehensive benefits package If you're passionate about customer service, property management and creating great resident experiences, we'd love to hear from you, so please apply today!
Jun 22, 2026
Full time
Assistant Building Property Manager Our client is a leading global property company with a strong reputation for delivering high-quality residential and student accommodation across major cities. Due to continued growth, they are looking to appoint an Assistant Property Manager to support the day-to-day operation of a flagship residential development in West London. This is an excellent opportunity for someone with property, residential, student accommodation, hospitality, or customer service experience who enjoys working in a fast-paced environment and delivering an outstanding resident experience. The Role Working closely with the Property Manager, you'll help oversee the daily operation of the building, ensuring residents receive exceptional service while supporting occupancy, compliance, maintenance coordination, and community engagement. You'll be involved in everything from resident communications and property inspections to coordinating contractors, supporting lettings activity, and helping maintain high standards throughout the development. Key Responsibilities Deliver excellent customer service to residents, visitors and contractors. Act as a key point of contact for resident enquiries and complaints. Conduct property viewings and support occupancy targets. Assist with resident move-ins and move-outs. Help organise resident events and community initiatives. Support rent collection and arrears processes. Maintain accurate records using property management systems. Coordinate reactive and planned maintenance works. Conduct flat inspections and assist with compliance checks. Liaise with contractors and monitor service delivery. Support health & safety procedures and building compliance. Deputise for the Property Manager when required. Assist with reporting, budgeting and general property administration. About You We're looking for someone who is: Experienced within property management, residential lettings, PBSA, build-to-rent, hospitality or customer-facing operations. Highly organised with strong attention to detail. Comfortable dealing with residents, contractors and stakeholders at all levels. A confident communicator with excellent customer service skills. Proactive, professional and able to work independently. Experienced using Microsoft Office and property management systems. Flexible and willing to support occasional out-of-hours requirements when necessary. What's on Offer? Competitive salary package Career progression within a growing international property business Supportive and collaborative working environment Exposure to a high-profile residential development Ongoing training and development opportunities Comprehensive benefits package If you're passionate about customer service, property management and creating great resident experiences, we'd love to hear from you, so please apply today!
The Fairfield School of Business (FSB) is seeking a driven, commercially minded Sales and Marketing Coordinator to be based at our Digbeth campus. This is a pivotal role within the FSB marketing structure, with its primary purpose being to generate leads and support the conversion of those leads into enrolled students. The Sales and Marketing Coordinator will work at the intersection of marketing and admissions activity, combining local brand-building and content creation with a focused, proactive approach to prospective student engagement. They will work closely with the campus admissions team to ensure that marketing effort translates into measurable recruitment outcomes, and will be accountable for the quality and consistency of local lead generation activity. Responsibilities Lead Generation & Student Recruitment Take primary responsibility for driving lead generation activity at campus level, ensuring a consistent and sufficient pipeline of prospective student enquiries. Develop and execute local marketing activity - including community outreach, business engagement, events, partnerships, and digital campaigns - with lead generation as the primary objective. Work proactively to identify and develop new channels and opportunities for generating prospective student interest in FSB programmes. Collaborate closely with the admissions team to maintain a clear understanding of lead quality, follow-up status, and conversion outcomes. Support admissions activity where appropriate, including attending open days, information events, and enrolment sessions to engage directly with prospective students. Monitor local lead data and conversion metrics, using insight to refine and improve local marketing and outreach activity over time. Campus & Community Engagement Serve as the primary point of contact between the local campus and the central marketing team for day-to-day marketing needs. Build and maintain relationships with local employers, community organisations, schools, colleges, and other referral sources to generate a consistent flow of prospective student enquiries. Lead the FSB Business Partner Network at campus level, recruiting local businesses as partners and managing ongoing relationships to drive employee referrals and student discounts. Promote and oversee the local Refer a Friend scheme, encouraging current students to refer new prospects and ensuring referrals are tracked and rewards distributed accurately. Plan, organise, and deliver local on-campus and off-campus events - including open days, information evenings, and community engagement activities - designed to attract and convert prospective students. Recruit, train, and coordinate a team of student ambassadors to represent FSB and support recruitment activity on campus and in the local community. Social Media & Content Create and manage content for the campus's social media channels, with a focus on producing high-quality, engaging content that reflects FSB's brand standards and supports student recruitment objectives. Develop content that showcases student life, campus culture, programme outcomes, and success stories to build credibility and attract prospective students. Work within the group social media strategy set by the central marketing team, ensuring local content is on-brand and aligned with wider campaign activity. Monitor social media performance at campus level and use data to inform content decisions and improve engagement. Marketing Operations Regularly review and maintain campus signage and printed materials to ensure brand consistency and accuracy of information. Conduct local market research to identify trends, competitor activity, and new promotional opportunities within the campus catchment area. Identify and evaluate local advertising, sponsorship, and partnership opportunities, working with the central team to assess and implement where appropriate. Ensure all local marketing activity is implemented in line with the annual marketing events calendar and any group-wide campaign schedules. Provide regular updates and reporting to the Head Office Marketing Coordinator and Marketing Manager on local activity, lead volumes, and campaign performance. Qualifications & Experience Bachelor's degree in Marketing, Business, Communications, or a related field. Previous experience in a sales, marketing or student recruitment role - experience in an education setting is desirable. A results-driven mindset with a genuine understanding of the link between marketing activity and commercial outcomes. Strong interpersonal and communication skills, with the ability to build relationships with a wide range of stakeholders including students, employers, and community partners. Creative and proactive, with the ability to generate ideas and take initiative without close supervision. Proficiency in social media management and content creation, with an eye for quality and brand consistency. Organised and detail-oriented, with good project management skills and the ability to manage multiple priorities simultaneously. Comfortable working with data - able to track, interpret, and act on lead generation and campaign performance metrics.
Jun 15, 2026
Full time
The Fairfield School of Business (FSB) is seeking a driven, commercially minded Sales and Marketing Coordinator to be based at our Digbeth campus. This is a pivotal role within the FSB marketing structure, with its primary purpose being to generate leads and support the conversion of those leads into enrolled students. The Sales and Marketing Coordinator will work at the intersection of marketing and admissions activity, combining local brand-building and content creation with a focused, proactive approach to prospective student engagement. They will work closely with the campus admissions team to ensure that marketing effort translates into measurable recruitment outcomes, and will be accountable for the quality and consistency of local lead generation activity. Responsibilities Lead Generation & Student Recruitment Take primary responsibility for driving lead generation activity at campus level, ensuring a consistent and sufficient pipeline of prospective student enquiries. Develop and execute local marketing activity - including community outreach, business engagement, events, partnerships, and digital campaigns - with lead generation as the primary objective. Work proactively to identify and develop new channels and opportunities for generating prospective student interest in FSB programmes. Collaborate closely with the admissions team to maintain a clear understanding of lead quality, follow-up status, and conversion outcomes. Support admissions activity where appropriate, including attending open days, information events, and enrolment sessions to engage directly with prospective students. Monitor local lead data and conversion metrics, using insight to refine and improve local marketing and outreach activity over time. Campus & Community Engagement Serve as the primary point of contact between the local campus and the central marketing team for day-to-day marketing needs. Build and maintain relationships with local employers, community organisations, schools, colleges, and other referral sources to generate a consistent flow of prospective student enquiries. Lead the FSB Business Partner Network at campus level, recruiting local businesses as partners and managing ongoing relationships to drive employee referrals and student discounts. Promote and oversee the local Refer a Friend scheme, encouraging current students to refer new prospects and ensuring referrals are tracked and rewards distributed accurately. Plan, organise, and deliver local on-campus and off-campus events - including open days, information evenings, and community engagement activities - designed to attract and convert prospective students. Recruit, train, and coordinate a team of student ambassadors to represent FSB and support recruitment activity on campus and in the local community. Social Media & Content Create and manage content for the campus's social media channels, with a focus on producing high-quality, engaging content that reflects FSB's brand standards and supports student recruitment objectives. Develop content that showcases student life, campus culture, programme outcomes, and success stories to build credibility and attract prospective students. Work within the group social media strategy set by the central marketing team, ensuring local content is on-brand and aligned with wider campaign activity. Monitor social media performance at campus level and use data to inform content decisions and improve engagement. Marketing Operations Regularly review and maintain campus signage and printed materials to ensure brand consistency and accuracy of information. Conduct local market research to identify trends, competitor activity, and new promotional opportunities within the campus catchment area. Identify and evaluate local advertising, sponsorship, and partnership opportunities, working with the central team to assess and implement where appropriate. Ensure all local marketing activity is implemented in line with the annual marketing events calendar and any group-wide campaign schedules. Provide regular updates and reporting to the Head Office Marketing Coordinator and Marketing Manager on local activity, lead volumes, and campaign performance. Qualifications & Experience Bachelor's degree in Marketing, Business, Communications, or a related field. Previous experience in a sales, marketing or student recruitment role - experience in an education setting is desirable. A results-driven mindset with a genuine understanding of the link between marketing activity and commercial outcomes. Strong interpersonal and communication skills, with the ability to build relationships with a wide range of stakeholders including students, employers, and community partners. Creative and proactive, with the ability to generate ideas and take initiative without close supervision. Proficiency in social media management and content creation, with an eye for quality and brand consistency. Organised and detail-oriented, with good project management skills and the ability to manage multiple priorities simultaneously. Comfortable working with data - able to track, interpret, and act on lead generation and campaign performance metrics.
Department: Student Welfare Location: Bow, East London (On-site) Type of Contract: Permanent - Part Time - 30hrs per week Shift Pattern: Evenings and Weekends (4-9pm weekdays & 10.00am - 3.00pm Saturdays) GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically. The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager. Please note, we are unable to offer sponsorship for this position. What the role involves: Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services. Providing pastoral support to students who may be experiencing social or emotional issues. To ensure students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom. Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies. To provide immediate assistance to students on a drop in and appointment basis. To maintain accurate student welfare records and information and ensure confidential records are held and shared in line with GDPR requirements. To assist with the organisation of health and wellbeing social activities and events for students. What Experience/Skills are required: Bachelor's degree in the relevant area, preferably health related Prior experience in an adjacent or similar role, preferably within higher education. Have knowledge of: - the DDA and SENDA and to know how to implement their guidelines - the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome. Experience of selecting and using appropriate assessment materials, score results, convert raw scores to derived scores, analyse results, draw conclusions and make recommendations. The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Oct 07, 2025
Full time
Department: Student Welfare Location: Bow, East London (On-site) Type of Contract: Permanent - Part Time - 30hrs per week Shift Pattern: Evenings and Weekends (4-9pm weekdays & 10.00am - 3.00pm Saturdays) GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically. The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager. Please note, we are unable to offer sponsorship for this position. What the role involves: Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services. Providing pastoral support to students who may be experiencing social or emotional issues. To ensure students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom. Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies. To provide immediate assistance to students on a drop in and appointment basis. To maintain accurate student welfare records and information and ensure confidential records are held and shared in line with GDPR requirements. To assist with the organisation of health and wellbeing social activities and events for students. What Experience/Skills are required: Bachelor's degree in the relevant area, preferably health related Prior experience in an adjacent or similar role, preferably within higher education. Have knowledge of: - the DDA and SENDA and to know how to implement their guidelines - the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome. Experience of selecting and using appropriate assessment materials, score results, convert raw scores to derived scores, analyse results, draw conclusions and make recommendations. The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department: Student Welfare Location: Bow, East London (On-site) Type of Contract: Permanent - Part Time - 30hrs per week Shift Pattern: Evenings and Weekends (4-9pm weekdays & 10.00am - 3.00pm Saturdays) GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically. The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager. Please note, we are unable to offer sponsorship for this position. What the role involves: Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services. Providing pastoral support to students who may be experiencing social or emotional issues. To ensure students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom. Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies. To provide immediate assistance to students on a drop in and appointment basis. To maintain accurate student welfare records and information and ensure confidential records are held and shared in line with GDPR requirements. To assist with the organisation of health and wellbeing social activities and events for students. What Experience/Skills are required: Bachelor's degree in the relevant area, preferably health related Prior experience in an adjacent or similar role, preferably within higher education. Have knowledge of: - the DDA and SENDA and to know how to implement their guidelines - the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome. Experience of selecting and using appropriate assessment materials, score results, convert raw scores to derived scores, analyse results, draw conclusions and make recommendations. The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Oct 07, 2025
Full time
Department: Student Welfare Location: Bow, East London (On-site) Type of Contract: Permanent - Part Time - 30hrs per week Shift Pattern: Evenings and Weekends (4-9pm weekdays & 10.00am - 3.00pm Saturdays) GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically. The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager. Please note, we are unable to offer sponsorship for this position. What the role involves: Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services. Providing pastoral support to students who may be experiencing social or emotional issues. To ensure students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom. Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies. To provide immediate assistance to students on a drop in and appointment basis. To maintain accurate student welfare records and information and ensure confidential records are held and shared in line with GDPR requirements. To assist with the organisation of health and wellbeing social activities and events for students. What Experience/Skills are required: Bachelor's degree in the relevant area, preferably health related Prior experience in an adjacent or similar role, preferably within higher education. Have knowledge of: - the DDA and SENDA and to know how to implement their guidelines - the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome. Experience of selecting and using appropriate assessment materials, score results, convert raw scores to derived scores, analyse results, draw conclusions and make recommendations. The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department: Student Welfare Location: Bow, East London (On-site) Type of Contract: Permanent - Part Time - 30hrs per week Shift Pattern: Evenings and Weekends (4-9pm weekdays & 10.00am - 3.00pm Saturdays) GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically. The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager. Please note, we are unable to offer sponsorship for this position. What the role involves: Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services. Providing pastoral support to students who may be experiencing social or emotional issues. To ensure students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom. Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies. To provide immediate assistance to students on a drop in and appointment basis. To maintain accurate student welfare records and information and ensure confidential records are held and shared in line with GDPR requirements. To assist with the organisation of health and wellbeing social activities and events for students. What Experience/Skills are required: Bachelor's degree in the relevant area, preferably health related Prior experience in an adjacent or similar role, preferably within higher education. Have knowledge of: - the DDA and SENDA and to know how to implement their guidelines - the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome. Experience of selecting and using appropriate assessment materials, score results, convert raw scores to derived scores, analyse results, draw conclusions and make recommendations. The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Oct 07, 2025
Full time
Department: Student Welfare Location: Bow, East London (On-site) Type of Contract: Permanent - Part Time - 30hrs per week Shift Pattern: Evenings and Weekends (4-9pm weekdays & 10.00am - 3.00pm Saturdays) GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically. The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager. Please note, we are unable to offer sponsorship for this position. What the role involves: Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services. Providing pastoral support to students who may be experiencing social or emotional issues. To ensure students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom. Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies. To provide immediate assistance to students on a drop in and appointment basis. To maintain accurate student welfare records and information and ensure confidential records are held and shared in line with GDPR requirements. To assist with the organisation of health and wellbeing social activities and events for students. What Experience/Skills are required: Bachelor's degree in the relevant area, preferably health related Prior experience in an adjacent or similar role, preferably within higher education. Have knowledge of: - the DDA and SENDA and to know how to implement their guidelines - the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome. Experience of selecting and using appropriate assessment materials, score results, convert raw scores to derived scores, analyse results, draw conclusions and make recommendations. The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better. We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services. It's an exciting time to join our growing organisation as we lead the delivery of UCL s groundbreaking new Student Life Strategy . This is enabling us to build more programmes to improve students mental and physical wellbeing, promote genuine equity for all, build students skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community. We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. We are looking for a Grand Challenges Coordinator (Social Enterprise) to support the delivery of a Grand Challenges-aligned social innovation pathway at UCL, enabling students to create innovative solutions to the world s most pressing social issues. The role is a full-time and fixed term contract for 24 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). Duties and Responsibilities To coordinate and develop social enterprise activities, connecting students with the local Social Enterprise sector Work with the Social Enterprise Manager to support a caseload of Grand Challenges-themed student enterprise projects, including project-related finance, providing guidance and supervision To provide 1:1 and group support to any student, including Club and Societies members, who want to develop their own business with social impact, in one of the Grand Challenges themes. To coordinate and develop high quality well attended events To ensure we get accurate participation data about student enterprise, working with the manager to enable KPI reporting To collaborate with social enterprise staff across the university landscape and experts to ensure student activities meet a genuine need and will have social impact Support the Social Enterprise Manager to coordinate a network of local businesses, non profits, and government agencies to support the growth and sustainability of social enterprise ventures With leadership from the Social Enterprise Manager, collect and manage data accurately to enable impact measurement and data insights to continuously improve and refine the programme
Oct 02, 2025
Full time
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better. We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services. It's an exciting time to join our growing organisation as we lead the delivery of UCL s groundbreaking new Student Life Strategy . This is enabling us to build more programmes to improve students mental and physical wellbeing, promote genuine equity for all, build students skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community. We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. We are looking for a Grand Challenges Coordinator (Social Enterprise) to support the delivery of a Grand Challenges-aligned social innovation pathway at UCL, enabling students to create innovative solutions to the world s most pressing social issues. The role is a full-time and fixed term contract for 24 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). Duties and Responsibilities To coordinate and develop social enterprise activities, connecting students with the local Social Enterprise sector Work with the Social Enterprise Manager to support a caseload of Grand Challenges-themed student enterprise projects, including project-related finance, providing guidance and supervision To provide 1:1 and group support to any student, including Club and Societies members, who want to develop their own business with social impact, in one of the Grand Challenges themes. To coordinate and develop high quality well attended events To ensure we get accurate participation data about student enterprise, working with the manager to enable KPI reporting To collaborate with social enterprise staff across the university landscape and experts to ensure student activities meet a genuine need and will have social impact Support the Social Enterprise Manager to coordinate a network of local businesses, non profits, and government agencies to support the growth and sustainability of social enterprise ventures With leadership from the Social Enterprise Manager, collect and manage data accurately to enable impact measurement and data insights to continuously improve and refine the programme
The Cleaning Supervisor is responsible for leading daily cleaning operations across GBS campuses to ensure safe, hygienic, and welcoming environments for students, staff, and visitors. The role combines hands-on duties with operational leadership, driving quality standards, statutory compliance, sustainability goals, and excellent service delivery. The postholder acts as the first point of escalation for cleaning-related issues, coordinates response to incidents, and ensure planned and periodic tasks are completed to great quality. ROTA: Tuesday - Friday 13:00 - 21:30 Saturday 8:00 - 16:30 ROLE and RESPONSIBILITIES: Lead, motivate, mentor and supervise Cleaners across shifts, ensuring adherence to schedule, standards, and procedures. Plan daily deployment and rota coverage, ensuring adequate staffing, coordinate agency or contractors when required. Deliver and oversee cleaning services of classrooms, offices. Libraries, washrooms, receptions, circulation areas, and external areas. Ensure completion of routine, periodic, and deep-clean schedules (e.g. floors, carpets, washroom descaling, kitchens, windows, high-level dusting) to agreed specifications. Uphold colour-coding systems, infection-prevention protocols, and quality assurance processes aligned with industry best practice. Conduct regular audits/inspections of task completed; record finding, rectify defects promptly, and follow through on corrective actions. Monitor and operate relevant systems (e.g. Timetabler, Jira), respond within agreed SLAs. Manage stock levels for consumables and materials; ensure timely ordering, secure storage, cost and usage control. Complete monthly stocktakes; maintain accurate stock control records and support internal audit requirements. Ensure safe use, maintenance, and availability of cleaning equipment and machinery; coordinate servicing, repairs, and training. Complete and record checks on cleaning machinery and equipment for health & safety; escalate defects to Facilities Manager for repair and remove unsafe items from service. Maintain COSHH documentation, risk assessments, method statements, and safe systems of work for all tasks and chemicals. Work with the team to undertake sanitising, general, and deep-clean duties across internal and external areas, including car parks, smoking zones, showers, and leisure spaces, ensuring surfaces and floors are free from duct, litter, stains, and residual cleaning materials; replenish hygiene products. Empty and disinfect waste bins and receptacles; ensure safe segregation and disposal of rubbish in line with environmental legislation and GBs procedures. Lead on cleaning-related incidents (e.g spillages, leaks, broken glass), coordinating with Facilities Manager. Support waste management and recycling programmes, ensuring correct segregation, presentation, and traceability (confidential waste, WEEE, toner, general/recycling). Maintain excellent standards in washrooms and high-traffic areas, including proactive attendance and replenishment routines. Provide an approachable, customer-focused presence; handle queries and feedback from students, staff and visitors. Provide ad-hoc operational support to the Facilities team as required (events, moves, reactive tasks). Collect data and prepare KPI reports (audit scores, SLA compliance, attendance, consumables usage, complaints) for the Facilities Manager. Maintain a training matrix for Cleaners, scheduling refreshers and keeping accurate records of all training completed; contribute to training plans, toolbox talks, inductions, and ongoing coaching for the team; promote continuous improvement. Ensure all Cleaning staff maintain the highest standards of ethical and professional conduct at all times. This includes demonstrating appropriate behaviour consistent with their role. Accountable for campus cleanliness. ESSENTIAL SKILLS and EXPERIENCE: Proven supervisory experience in cleaning or facilities services within busy environments. Demonstrable understanding of Health & Safety, COSHH, manual handling, and risk assessment. Knowledge of cleaning methods, materials, equipment, and quality standards; ability to set and check standards. Strong communication, organisation, and problem-solving skills; able to prioritse and adapt to changing needs. Experience in planning rotas, allocating work, conducting audits, and maintaining compliance records. Proficiency with emails, MS Office, and basic IT systems. Practical knowledge of professional cleaning chemicals and aids across different surfaces and finishes. Flexible, proactive, 'can-do' approach; able to work under own initiative while meeting service standards. DESIRABLE SKILLS and EXPERIENCE: BICSc (or equivalent) qualification/membership. IOSH Working/Managing Safely (or equivalent) and First Aid at Work. Experience in education, public-facing venues, or similar settings. Experience supporting waste reduction and sustainability initiatives. KEY RESULT AREAS: Robust cleaning operations & quality assurance. Excellent customer experience & stakeholder engagement. Fully compliant with documentation and reporting. High standards of health, safety and environmental management. Accountability for stock, equipment and cost control.
Oct 01, 2025
Full time
The Cleaning Supervisor is responsible for leading daily cleaning operations across GBS campuses to ensure safe, hygienic, and welcoming environments for students, staff, and visitors. The role combines hands-on duties with operational leadership, driving quality standards, statutory compliance, sustainability goals, and excellent service delivery. The postholder acts as the first point of escalation for cleaning-related issues, coordinates response to incidents, and ensure planned and periodic tasks are completed to great quality. ROTA: Tuesday - Friday 13:00 - 21:30 Saturday 8:00 - 16:30 ROLE and RESPONSIBILITIES: Lead, motivate, mentor and supervise Cleaners across shifts, ensuring adherence to schedule, standards, and procedures. Plan daily deployment and rota coverage, ensuring adequate staffing, coordinate agency or contractors when required. Deliver and oversee cleaning services of classrooms, offices. Libraries, washrooms, receptions, circulation areas, and external areas. Ensure completion of routine, periodic, and deep-clean schedules (e.g. floors, carpets, washroom descaling, kitchens, windows, high-level dusting) to agreed specifications. Uphold colour-coding systems, infection-prevention protocols, and quality assurance processes aligned with industry best practice. Conduct regular audits/inspections of task completed; record finding, rectify defects promptly, and follow through on corrective actions. Monitor and operate relevant systems (e.g. Timetabler, Jira), respond within agreed SLAs. Manage stock levels for consumables and materials; ensure timely ordering, secure storage, cost and usage control. Complete monthly stocktakes; maintain accurate stock control records and support internal audit requirements. Ensure safe use, maintenance, and availability of cleaning equipment and machinery; coordinate servicing, repairs, and training. Complete and record checks on cleaning machinery and equipment for health & safety; escalate defects to Facilities Manager for repair and remove unsafe items from service. Maintain COSHH documentation, risk assessments, method statements, and safe systems of work for all tasks and chemicals. Work with the team to undertake sanitising, general, and deep-clean duties across internal and external areas, including car parks, smoking zones, showers, and leisure spaces, ensuring surfaces and floors are free from duct, litter, stains, and residual cleaning materials; replenish hygiene products. Empty and disinfect waste bins and receptacles; ensure safe segregation and disposal of rubbish in line with environmental legislation and GBs procedures. Lead on cleaning-related incidents (e.g spillages, leaks, broken glass), coordinating with Facilities Manager. Support waste management and recycling programmes, ensuring correct segregation, presentation, and traceability (confidential waste, WEEE, toner, general/recycling). Maintain excellent standards in washrooms and high-traffic areas, including proactive attendance and replenishment routines. Provide an approachable, customer-focused presence; handle queries and feedback from students, staff and visitors. Provide ad-hoc operational support to the Facilities team as required (events, moves, reactive tasks). Collect data and prepare KPI reports (audit scores, SLA compliance, attendance, consumables usage, complaints) for the Facilities Manager. Maintain a training matrix for Cleaners, scheduling refreshers and keeping accurate records of all training completed; contribute to training plans, toolbox talks, inductions, and ongoing coaching for the team; promote continuous improvement. Ensure all Cleaning staff maintain the highest standards of ethical and professional conduct at all times. This includes demonstrating appropriate behaviour consistent with their role. Accountable for campus cleanliness. ESSENTIAL SKILLS and EXPERIENCE: Proven supervisory experience in cleaning or facilities services within busy environments. Demonstrable understanding of Health & Safety, COSHH, manual handling, and risk assessment. Knowledge of cleaning methods, materials, equipment, and quality standards; ability to set and check standards. Strong communication, organisation, and problem-solving skills; able to prioritse and adapt to changing needs. Experience in planning rotas, allocating work, conducting audits, and maintaining compliance records. Proficiency with emails, MS Office, and basic IT systems. Practical knowledge of professional cleaning chemicals and aids across different surfaces and finishes. Flexible, proactive, 'can-do' approach; able to work under own initiative while meeting service standards. DESIRABLE SKILLS and EXPERIENCE: BICSc (or equivalent) qualification/membership. IOSH Working/Managing Safely (or equivalent) and First Aid at Work. Experience in education, public-facing venues, or similar settings. Experience supporting waste reduction and sustainability initiatives. KEY RESULT AREAS: Robust cleaning operations & quality assurance. Excellent customer experience & stakeholder engagement. Fully compliant with documentation and reporting. High standards of health, safety and environmental management. Accountability for stock, equipment and cost control.
The Cleaning Supervisor is responsible for leading daily cleaning operations across GBS campuses to ensure safe, hygienic, and welcoming environments for students, staff, and visitors. The role combines hands-on duties with operational leadership, driving quality standards, statutory compliance, sustainability goals, and excellent service delivery. The postholder acts as the first point of escalation for cleaning-related issues, coordinates response to incidents, and ensure planned and periodic tasks are completed to great quality. ROTA: Tuesday - Friday 13:00 - 21:30 Saturday 8:00 - 16:30 ROLE and RESPONSIBILITIES: Lead, motivate, mentor and supervise Cleaners across shifts, ensuring adherence to schedule, standards, and procedures. Plan daily deployment and rota coverage, ensuring adequate staffing, coordinate agency or contractors when required. Deliver and oversee cleaning services of classrooms, offices. Libraries, washrooms, receptions, circulation areas, and external areas. Ensure completion of routine, periodic, and deep-clean schedules (e.g. floors, carpets, washroom descaling, kitchens, windows, high-level dusting) to agreed specifications. Uphold colour-coding systems, infection-prevention protocols, and quality assurance processes aligned with industry best practice. Conduct regular audits/inspections of task completed; record finding, rectify defects promptly, and follow through on corrective actions. Monitor and operate relevant systems (e.g. Timetabler, Jira), respond within agreed SLAs. Manage stock levels for consumables and materials; ensure timely ordering, secure storage, cost and usage control. Complete monthly stocktakes; maintain accurate stock control records and support internal audit requirements. Ensure safe use, maintenance, and availability of cleaning equipment and machinery; coordinate servicing, repairs, and training. Complete and record checks on cleaning machinery and equipment for health & safety; escalate defects to Facilities Manager for repair and remove unsafe items from service. Maintain COSHH documentation, risk assessments, method statements, and safe systems of work for all tasks and chemicals. Work with the team to undertake sanitising, general, and deep-clean duties across internal and external areas, including car parks, smoking zones, showers, and leisure spaces, ensuring surfaces and floors are free from duct, litter, stains, and residual cleaning materials; replenish hygiene products. Empty and disinfect waste bins and receptacles; ensure safe segregation and disposal of rubbish in line with environmental legislation and GBs procedures. Lead on cleaning-related incidents (e.g spillages, leaks, broken glass), coordinating with Facilities Manager. Support waste management and recycling programmes, ensuring correct segregation, presentation, and traceability (confidential waste, WEEE, toner, general/recycling). Maintain excellent standards in washrooms and high-traffic areas, including proactive attendance and replenishment routines. Provide an approachable, customer-focused presence; handle queries and feedback from students, staff and visitors. Provide ad-hoc operational support to the Facilities team as required (events, moves, reactive tasks). Collect data and prepare KPI reports (audit scores, SLA compliance, attendance, consumables usage, complaints) for the Facilities Manager. Maintain a training matrix for Cleaners, scheduling refreshers and keeping accurate records of all training completed; contribute to training plans, toolbox talks, inductions, and ongoing coaching for the team; promote continuous improvement. Ensure all Cleaning staff maintain the highest standards of ethical and professional conduct at all times. This includes demonstrating appropriate behaviour consistent with their role. Accountable for campus cleanliness. ESSENTIAL SKILLS and EXPERIENCE: Proven supervisory experience in cleaning or facilities services within busy environments. Demonstrable understanding of Health & Safety, COSHH, manual handling, and risk assessment. Knowledge of cleaning methods, materials, equipment, and quality standards; ability to set and check standards. Strong communication, organisation, and problem-solving skills; able to prioritse and adapt to changing needs. Experience in planning rotas, allocating work, conducting audits, and maintaining compliance records. Proficiency with emails, MS Office, and basic IT systems. Practical knowledge of professional cleaning chemicals and aids across different surfaces and finishes. Flexible, proactive, 'can-do' approach; able to work under own initiative while meeting service standards. DESIRABLE SKILLS and EXPERIENCE: BICSc (or equivalent) qualification/membership. IOSH Working/Managing Safely (or equivalent) and First Aid at Work. Experience in education, public-facing venues, or similar settings. Experience supporting waste reduction and sustainability initiatives. KEY RESULT AREAS: Robust cleaning operations & quality assurance. Excellent customer experience & stakeholder engagement. Fully compliant with documentation and reporting. High standards of health, safety and environmental management. Accountability for stock, equipment and cost control.
Oct 01, 2025
Full time
The Cleaning Supervisor is responsible for leading daily cleaning operations across GBS campuses to ensure safe, hygienic, and welcoming environments for students, staff, and visitors. The role combines hands-on duties with operational leadership, driving quality standards, statutory compliance, sustainability goals, and excellent service delivery. The postholder acts as the first point of escalation for cleaning-related issues, coordinates response to incidents, and ensure planned and periodic tasks are completed to great quality. ROTA: Tuesday - Friday 13:00 - 21:30 Saturday 8:00 - 16:30 ROLE and RESPONSIBILITIES: Lead, motivate, mentor and supervise Cleaners across shifts, ensuring adherence to schedule, standards, and procedures. Plan daily deployment and rota coverage, ensuring adequate staffing, coordinate agency or contractors when required. Deliver and oversee cleaning services of classrooms, offices. Libraries, washrooms, receptions, circulation areas, and external areas. Ensure completion of routine, periodic, and deep-clean schedules (e.g. floors, carpets, washroom descaling, kitchens, windows, high-level dusting) to agreed specifications. Uphold colour-coding systems, infection-prevention protocols, and quality assurance processes aligned with industry best practice. Conduct regular audits/inspections of task completed; record finding, rectify defects promptly, and follow through on corrective actions. Monitor and operate relevant systems (e.g. Timetabler, Jira), respond within agreed SLAs. Manage stock levels for consumables and materials; ensure timely ordering, secure storage, cost and usage control. Complete monthly stocktakes; maintain accurate stock control records and support internal audit requirements. Ensure safe use, maintenance, and availability of cleaning equipment and machinery; coordinate servicing, repairs, and training. Complete and record checks on cleaning machinery and equipment for health & safety; escalate defects to Facilities Manager for repair and remove unsafe items from service. Maintain COSHH documentation, risk assessments, method statements, and safe systems of work for all tasks and chemicals. Work with the team to undertake sanitising, general, and deep-clean duties across internal and external areas, including car parks, smoking zones, showers, and leisure spaces, ensuring surfaces and floors are free from duct, litter, stains, and residual cleaning materials; replenish hygiene products. Empty and disinfect waste bins and receptacles; ensure safe segregation and disposal of rubbish in line with environmental legislation and GBs procedures. Lead on cleaning-related incidents (e.g spillages, leaks, broken glass), coordinating with Facilities Manager. Support waste management and recycling programmes, ensuring correct segregation, presentation, and traceability (confidential waste, WEEE, toner, general/recycling). Maintain excellent standards in washrooms and high-traffic areas, including proactive attendance and replenishment routines. Provide an approachable, customer-focused presence; handle queries and feedback from students, staff and visitors. Provide ad-hoc operational support to the Facilities team as required (events, moves, reactive tasks). Collect data and prepare KPI reports (audit scores, SLA compliance, attendance, consumables usage, complaints) for the Facilities Manager. Maintain a training matrix for Cleaners, scheduling refreshers and keeping accurate records of all training completed; contribute to training plans, toolbox talks, inductions, and ongoing coaching for the team; promote continuous improvement. Ensure all Cleaning staff maintain the highest standards of ethical and professional conduct at all times. This includes demonstrating appropriate behaviour consistent with their role. Accountable for campus cleanliness. ESSENTIAL SKILLS and EXPERIENCE: Proven supervisory experience in cleaning or facilities services within busy environments. Demonstrable understanding of Health & Safety, COSHH, manual handling, and risk assessment. Knowledge of cleaning methods, materials, equipment, and quality standards; ability to set and check standards. Strong communication, organisation, and problem-solving skills; able to prioritse and adapt to changing needs. Experience in planning rotas, allocating work, conducting audits, and maintaining compliance records. Proficiency with emails, MS Office, and basic IT systems. Practical knowledge of professional cleaning chemicals and aids across different surfaces and finishes. Flexible, proactive, 'can-do' approach; able to work under own initiative while meeting service standards. DESIRABLE SKILLS and EXPERIENCE: BICSc (or equivalent) qualification/membership. IOSH Working/Managing Safely (or equivalent) and First Aid at Work. Experience in education, public-facing venues, or similar settings. Experience supporting waste reduction and sustainability initiatives. KEY RESULT AREAS: Robust cleaning operations & quality assurance. Excellent customer experience & stakeholder engagement. Fully compliant with documentation and reporting. High standards of health, safety and environmental management. Accountability for stock, equipment and cost control.
The Cleaning Supervisor is responsible for leading daily cleaning operations across GBS campuses to ensure safe, hygienic, and welcoming environments for students, staff, and visitors. The role combines hands-on duties with operational leadership, driving quality standards, statutory compliance, sustainability goals, and excellent service delivery. The postholder acts as the first point of escalation for cleaning-related issues, coordinates response to incidents, and ensure planned and periodic tasks are completed to great quality. ROTA: Tuesday - Friday 13:00 - 21:30 Saturday 8:00 - 16:30 ROLE and RESPONSIBILITIES: Lead, motivate, mentor and supervise Cleaners across shifts, ensuring adherence to schedule, standards, and procedures. Plan daily deployment and rota coverage, ensuring adequate staffing, coordinate agency or contractors when required. Deliver and oversee cleaning services of classrooms, offices. Libraries, washrooms, receptions, circulation areas, and external areas. Ensure completion of routine, periodic, and deep-clean schedules (e.g. floors, carpets, washroom descaling, kitchens, windows, high-level dusting) to agreed specifications. Uphold colour-coding systems, infection-prevention protocols, and quality assurance processes aligned with industry best practice. Conduct regular audits/inspections of task completed; record finding, rectify defects promptly, and follow through on corrective actions. Monitor and operate relevant systems (e.g. Timetabler, Jira), respond within agreed SLAs. Manage stock levels for consumables and materials; ensure timely ordering, secure storage, cost and usage control. Complete monthly stocktakes; maintain accurate stock control records and support internal audit requirements. Ensure safe use, maintenance, and availability of cleaning equipment and machinery; coordinate servicing, repairs, and training. Complete and record checks on cleaning machinery and equipment for health & safety; escalate defects to Facilities Manager for repair and remove unsafe items from service. Maintain COSHH documentation, risk assessments, method statements, and safe systems of work for all tasks and chemicals. Work with the team to undertake sanitising, general, and deep-clean duties across internal and external areas, including car parks, smoking zones, showers, and leisure spaces, ensuring surfaces and floors are free from duct, litter, stains, and residual cleaning materials; replenish hygiene products. Empty and disinfect waste bins and receptacles; ensure safe segregation and disposal of rubbish in line with environmental legislation and GBs procedures. Lead on cleaning-related incidents (e.g spillages, leaks, broken glass), coordinating with Facilities Manager. Support waste management and recycling programmes, ensuring correct segregation, presentation, and traceability (confidential waste, WEEE, toner, general/recycling). Maintain excellent standards in washrooms and high-traffic areas, including proactive attendance and replenishment routines. Provide an approachable, customer-focused presence; handle queries and feedback from students, staff and visitors. Provide ad-hoc operational support to the Facilities team as required (events, moves, reactive tasks). Collect data and prepare KPI reports (audit scores, SLA compliance, attendance, consumables usage, complaints) for the Facilities Manager. Maintain a training matrix for Cleaners, scheduling refreshers and keeping accurate records of all training completed; contribute to training plans, toolbox talks, inductions, and ongoing coaching for the team; promote continuous improvement. Ensure all Cleaning staff maintain the highest standards of ethical and professional conduct at all times. This includes demonstrating appropriate behaviour consistent with their role. Accountable for campus cleanliness. ESSENTIAL SKILLS and EXPERIENCE: Proven supervisory experience in cleaning or facilities services within busy environments. Demonstrable understanding of Health & Safety, COSHH, manual handling, and risk assessment. Knowledge of cleaning methods, materials, equipment, and quality standards; ability to set and check standards. Strong communication, organisation, and problem-solving skills; able to prioritse and adapt to changing needs. Experience in planning rotas, allocating work, conducting audits, and maintaining compliance records. Proficiency with emails, MS Office, and basic IT systems. Practical knowledge of professional cleaning chemicals and aids across different surfaces and finishes. Flexible, proactive, 'can-do' approach; able to work under own initiative while meeting service standards. DESIRABLE SKILLS and EXPERIENCE: BICSc (or equivalent) qualification/membership. IOSH Working/Managing Safely (or equivalent) and First Aid at Work. Experience in education, public-facing venues, or similar settings. Experience supporting waste reduction and sustainability initiatives. KEY RESULT AREAS: Robust cleaning operations & quality assurance. Excellent customer experience & stakeholder engagement. Fully compliant with documentation and reporting. High standards of health, safety and environmental management. Accountability for stock, equipment and cost control.
Oct 01, 2025
Full time
The Cleaning Supervisor is responsible for leading daily cleaning operations across GBS campuses to ensure safe, hygienic, and welcoming environments for students, staff, and visitors. The role combines hands-on duties with operational leadership, driving quality standards, statutory compliance, sustainability goals, and excellent service delivery. The postholder acts as the first point of escalation for cleaning-related issues, coordinates response to incidents, and ensure planned and periodic tasks are completed to great quality. ROTA: Tuesday - Friday 13:00 - 21:30 Saturday 8:00 - 16:30 ROLE and RESPONSIBILITIES: Lead, motivate, mentor and supervise Cleaners across shifts, ensuring adherence to schedule, standards, and procedures. Plan daily deployment and rota coverage, ensuring adequate staffing, coordinate agency or contractors when required. Deliver and oversee cleaning services of classrooms, offices. Libraries, washrooms, receptions, circulation areas, and external areas. Ensure completion of routine, periodic, and deep-clean schedules (e.g. floors, carpets, washroom descaling, kitchens, windows, high-level dusting) to agreed specifications. Uphold colour-coding systems, infection-prevention protocols, and quality assurance processes aligned with industry best practice. Conduct regular audits/inspections of task completed; record finding, rectify defects promptly, and follow through on corrective actions. Monitor and operate relevant systems (e.g. Timetabler, Jira), respond within agreed SLAs. Manage stock levels for consumables and materials; ensure timely ordering, secure storage, cost and usage control. Complete monthly stocktakes; maintain accurate stock control records and support internal audit requirements. Ensure safe use, maintenance, and availability of cleaning equipment and machinery; coordinate servicing, repairs, and training. Complete and record checks on cleaning machinery and equipment for health & safety; escalate defects to Facilities Manager for repair and remove unsafe items from service. Maintain COSHH documentation, risk assessments, method statements, and safe systems of work for all tasks and chemicals. Work with the team to undertake sanitising, general, and deep-clean duties across internal and external areas, including car parks, smoking zones, showers, and leisure spaces, ensuring surfaces and floors are free from duct, litter, stains, and residual cleaning materials; replenish hygiene products. Empty and disinfect waste bins and receptacles; ensure safe segregation and disposal of rubbish in line with environmental legislation and GBs procedures. Lead on cleaning-related incidents (e.g spillages, leaks, broken glass), coordinating with Facilities Manager. Support waste management and recycling programmes, ensuring correct segregation, presentation, and traceability (confidential waste, WEEE, toner, general/recycling). Maintain excellent standards in washrooms and high-traffic areas, including proactive attendance and replenishment routines. Provide an approachable, customer-focused presence; handle queries and feedback from students, staff and visitors. Provide ad-hoc operational support to the Facilities team as required (events, moves, reactive tasks). Collect data and prepare KPI reports (audit scores, SLA compliance, attendance, consumables usage, complaints) for the Facilities Manager. Maintain a training matrix for Cleaners, scheduling refreshers and keeping accurate records of all training completed; contribute to training plans, toolbox talks, inductions, and ongoing coaching for the team; promote continuous improvement. Ensure all Cleaning staff maintain the highest standards of ethical and professional conduct at all times. This includes demonstrating appropriate behaviour consistent with their role. Accountable for campus cleanliness. ESSENTIAL SKILLS and EXPERIENCE: Proven supervisory experience in cleaning or facilities services within busy environments. Demonstrable understanding of Health & Safety, COSHH, manual handling, and risk assessment. Knowledge of cleaning methods, materials, equipment, and quality standards; ability to set and check standards. Strong communication, organisation, and problem-solving skills; able to prioritse and adapt to changing needs. Experience in planning rotas, allocating work, conducting audits, and maintaining compliance records. Proficiency with emails, MS Office, and basic IT systems. Practical knowledge of professional cleaning chemicals and aids across different surfaces and finishes. Flexible, proactive, 'can-do' approach; able to work under own initiative while meeting service standards. DESIRABLE SKILLS and EXPERIENCE: BICSc (or equivalent) qualification/membership. IOSH Working/Managing Safely (or equivalent) and First Aid at Work. Experience in education, public-facing venues, or similar settings. Experience supporting waste reduction and sustainability initiatives. KEY RESULT AREAS: Robust cleaning operations & quality assurance. Excellent customer experience & stakeholder engagement. Fully compliant with documentation and reporting. High standards of health, safety and environmental management. Accountability for stock, equipment and cost control.
