Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. We are looking for a supply chain specialist to join us on an FTC until September 2027 to lead and oversea the planning team improvement activities in the hope of optimising effectiveness, reducing costs and boost quality. What you'll be doing As a Process Excellence Manager, you will: Create robust plans for improvement delivery, optimising needs and ensuring the right resources are in place through managing improvement activities and their effectiveness. Lead the development and automation of planning and performance reporting, including extracting, mapping and consolidating data from multiple systems to provide accurate insights across sales volume, forecasting, supply and service performance. Ensure consistency and alignment in improvement plans of planning processes to deliver clear capability improvements. Support monthly business and weekly tactical planning processes with planning managers and teams across the entire team to ensure decisions can be made on the improvement plans Lead and project manage people, process, data and systems improvement initiatives by using improvement methods for promoting value and performance, including defining performance criteria and measures for optimised planning processes. Ensure effective and successful adoption of new processes and standards through quality change management, stakeholder management and communication. Ensure measurement and data integrity - accurate, reliable, timely, relevant and owned data to enable robust, data-driven decision making What we're looking for Strong analytical and data management capability, with experience working in complex or evolving data environments and translating business requirements into effective reporting solutions. Experience using SQL, scripting or coding techniques to extract and combine data from multiple systems for business reporting and performance analysis. Experience developing automated management reports and dashboards using reporting tools such as Power BI or Qlik. Proven experience in sales order processing and distribution planning, ensuring accuracy and efficiency from order to delivery. Thrives in fast-paced, high-growth environments, staying organised and proactive under pressure. Advanced computer literacy, with strong capability in systems, data analysis, reporting tools and planning platforms to drive performance and decision making. What you'll get in return Competitive salary and job related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company shares save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. We reserve the right to close this advertisement before the stated closing date.
Jun 30, 2026
Contractor
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. We are looking for a supply chain specialist to join us on an FTC until September 2027 to lead and oversea the planning team improvement activities in the hope of optimising effectiveness, reducing costs and boost quality. What you'll be doing As a Process Excellence Manager, you will: Create robust plans for improvement delivery, optimising needs and ensuring the right resources are in place through managing improvement activities and their effectiveness. Lead the development and automation of planning and performance reporting, including extracting, mapping and consolidating data from multiple systems to provide accurate insights across sales volume, forecasting, supply and service performance. Ensure consistency and alignment in improvement plans of planning processes to deliver clear capability improvements. Support monthly business and weekly tactical planning processes with planning managers and teams across the entire team to ensure decisions can be made on the improvement plans Lead and project manage people, process, data and systems improvement initiatives by using improvement methods for promoting value and performance, including defining performance criteria and measures for optimised planning processes. Ensure effective and successful adoption of new processes and standards through quality change management, stakeholder management and communication. Ensure measurement and data integrity - accurate, reliable, timely, relevant and owned data to enable robust, data-driven decision making What we're looking for Strong analytical and data management capability, with experience working in complex or evolving data environments and translating business requirements into effective reporting solutions. Experience using SQL, scripting or coding techniques to extract and combine data from multiple systems for business reporting and performance analysis. Experience developing automated management reports and dashboards using reporting tools such as Power BI or Qlik. Proven experience in sales order processing and distribution planning, ensuring accuracy and efficiency from order to delivery. Thrives in fast-paced, high-growth environments, staying organised and proactive under pressure. Advanced computer literacy, with strong capability in systems, data analysis, reporting tools and planning platforms to drive performance and decision making. What you'll get in return Competitive salary and job related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company shares save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. We reserve the right to close this advertisement before the stated closing date.
12 Month Fixed-Term Contract Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose: The purpose of the Master Data Analyst role is to be responsible for managing and curating critical master data updates, this role plays a central role in ensuring data accuracy, consistency, and reliability in a fast-paced environment. The role requires following established Standard Operating Procedures (SOP) to execute tasks within agreed SLAs and KPIs. The scope of Master Data team includes creating and maintaining Finance, Customer, Vendor, Material and Product related data domains. Key Accountabilities: 1 Master Data Management Execute requests for creation, updates, or changes to master data in the appropriate systems Ensure that data updates are consistently and accurately undertaken across all relevant systems Engage with stakeholders as needed to gather incomplete data and ensure that required fields are entered Inform requestor and key stakeholders of request status as appropriate Verify and correct master data information prior to syndication when obvious errors are identified Create emergency items and follows up, managing any escalations and exceptions Plan mass update projects and estimate time to execute Execute mass maintenance requests as directed by MDM Manager Liaise closely with data end users throughout the organisation as appropriate Supports business review processes as appropriate Role Accountabilities: 2 Query Resolution Resolve data discrepancies, anomalies and inconsistencies reported by stakeholders or identified during data quality checks Correspond with MDM Manager if further escalation on queries is required 3 Audit & Internal Control Support internal and external audits as required Adhere to all documented procedures, internal controls, governance and policy requirements at all times 4 Communication and Change Management Offer support to team members (where necessary), and actively contributes to collaborative and high-performing team culture Identify continuous improvement opportunities based on role accountabilities Cultivate effective relationships with key internal stakeholders Engage with the MDM Manager on MDM-related updates, issues, progress, and challenges Knowledge, Skills & Experience: Strong written and verbal communication skills to convey information clearly and concisely, whether through email, phone calls, or face-to-face interactions Proficient in the use of Microsoft Office products (e.g., MS PowerPoint, MS Word, and MS Excel) Demonstrable track record of working in similar Master Data teams. Knowledge of departmental function, terminology and interrelationships for data types Previous experience in working with ERP systems, specifically with SAP S/4 HANA (preferred but not essential) Working knowledge of core finance processes - Order-To-Cash (O2C), Procure-To-Pay (P2P), and Record-To-Report (R2R) Ability to manage time effectively, meeting tight deadlines, prioritise and manage multiple tasks Ability to identify and escalate unstructured and ad hoc issues Excellent service delivery attitude to internal clients and suppliers Comfortable in operating in a fast paced and dynamic work environment, open to change and positively contributes to the growth and transformation of immediate team and in the wide shared services organisation First time right focus with appropriate attention to detail ensuring transactions are recorded accurately and in line with Greencore policy requirements What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Jun 30, 2026
Full time
12 Month Fixed-Term Contract Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose: The purpose of the Master Data Analyst role is to be responsible for managing and curating critical master data updates, this role plays a central role in ensuring data accuracy, consistency, and reliability in a fast-paced environment. The role requires following established Standard Operating Procedures (SOP) to execute tasks within agreed SLAs and KPIs. The scope of Master Data team includes creating and maintaining Finance, Customer, Vendor, Material and Product related data domains. Key Accountabilities: 1 Master Data Management Execute requests for creation, updates, or changes to master data in the appropriate systems Ensure that data updates are consistently and accurately undertaken across all relevant systems Engage with stakeholders as needed to gather incomplete data and ensure that required fields are entered Inform requestor and key stakeholders of request status as appropriate Verify and correct master data information prior to syndication when obvious errors are identified Create emergency items and follows up, managing any escalations and exceptions Plan mass update projects and estimate time to execute Execute mass maintenance requests as directed by MDM Manager Liaise closely with data end users throughout the organisation as appropriate Supports business review processes as appropriate Role Accountabilities: 2 Query Resolution Resolve data discrepancies, anomalies and inconsistencies reported by stakeholders or identified during data quality checks Correspond with MDM Manager if further escalation on queries is required 3 Audit & Internal Control Support internal and external audits as required Adhere to all documented procedures, internal controls, governance and policy requirements at all times 4 Communication and Change Management Offer support to team members (where necessary), and actively contributes to collaborative and high-performing team culture Identify continuous improvement opportunities based on role accountabilities Cultivate effective relationships with key internal stakeholders Engage with the MDM Manager on MDM-related updates, issues, progress, and challenges Knowledge, Skills & Experience: Strong written and verbal communication skills to convey information clearly and concisely, whether through email, phone calls, or face-to-face interactions Proficient in the use of Microsoft Office products (e.g., MS PowerPoint, MS Word, and MS Excel) Demonstrable track record of working in similar Master Data teams. Knowledge of departmental function, terminology and interrelationships for data types Previous experience in working with ERP systems, specifically with SAP S/4 HANA (preferred but not essential) Working knowledge of core finance processes - Order-To-Cash (O2C), Procure-To-Pay (P2P), and Record-To-Report (R2R) Ability to manage time effectively, meeting tight deadlines, prioritise and manage multiple tasks Ability to identify and escalate unstructured and ad hoc issues Excellent service delivery attitude to internal clients and suppliers Comfortable in operating in a fast paced and dynamic work environment, open to change and positively contributes to the growth and transformation of immediate team and in the wide shared services organisation First time right focus with appropriate attention to detail ensuring transactions are recorded accurately and in line with Greencore policy requirements What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Our client is an established fit-out contractor specialising in retail projects across London and the South East. They deliver fast-track programmes for high-street and shopping centre brands, managing projects from design stage through to practical completion. Their portfolio includes flagship stores, rolling refurbishment programmes, and new openings for well-known retailers. The Role This is a Project Manager position focused on retail fit-out schemes, reporting directly to the Delivery Director. You will manage multiple concurrent projects, typically ranging from store refurbishments to new retail builds, ensuring delivery on time, within budget, and to the required quality standards. The role requires strong client liaison, programme management, and the ability to coordinate subcontractors and consultants across fast-paced retail environments. Key Responsibilities - Manage retail fit-out projects from inception through to handover and defects period - Act as main point of contact for clients, maintaining strong working relationships throughout project lifecycle - Develop and maintain project programmes, ensuring milestones are achieved and delays are mitigated - Coordinate subcontractors, suppliers, and design teams to ensure seamless project delivery - Monitor project budgets, cash flow, and variations, reporting to senior management as required - Conduct regular site inspections and client meetings, ensuring compliance with design specifications - Manage Health & Safety on site in line with CDM regulations and company policies - Prepare and submit progress reports, risk registers, and look-ahead programmes - Handle snagging, defects management, and ensure timely practical completion - Support business development activities and contribute to tender submissions when required What We Are Looking For Essential Requirements - Minimum 5 years' experience as a Project Manager within retail fit-out - Proven track record of delivering retail projects on time and within budget - Strong understanding of fast-track retail programmes and out-of-hours working - Excellent client-facing and communication skills - Ability to manage multiple projects simultaneously - Sound commercial awareness and budget management capability - Strong problem-solving skills and ability to work under pressure - Full UK driving licence What We Are Looking For Desirable Requirements - Experience working with national retailers or high-street brands - Familiarity with shopping centre logistics and access protocols - Background in main contracting or fit-out specialist environments Required Qualifications and Certifications No specific qualifications have been stipulated as essential for this role, though relevant construction or project management qualifications would be advantageous. Salary and Package Salary: Competitive, dependent on experience (guidance range typically £70,000-£85,000) Package details to be discussed at interview stage
Jun 30, 2026
Full time
Our client is an established fit-out contractor specialising in retail projects across London and the South East. They deliver fast-track programmes for high-street and shopping centre brands, managing projects from design stage through to practical completion. Their portfolio includes flagship stores, rolling refurbishment programmes, and new openings for well-known retailers. The Role This is a Project Manager position focused on retail fit-out schemes, reporting directly to the Delivery Director. You will manage multiple concurrent projects, typically ranging from store refurbishments to new retail builds, ensuring delivery on time, within budget, and to the required quality standards. The role requires strong client liaison, programme management, and the ability to coordinate subcontractors and consultants across fast-paced retail environments. Key Responsibilities - Manage retail fit-out projects from inception through to handover and defects period - Act as main point of contact for clients, maintaining strong working relationships throughout project lifecycle - Develop and maintain project programmes, ensuring milestones are achieved and delays are mitigated - Coordinate subcontractors, suppliers, and design teams to ensure seamless project delivery - Monitor project budgets, cash flow, and variations, reporting to senior management as required - Conduct regular site inspections and client meetings, ensuring compliance with design specifications - Manage Health & Safety on site in line with CDM regulations and company policies - Prepare and submit progress reports, risk registers, and look-ahead programmes - Handle snagging, defects management, and ensure timely practical completion - Support business development activities and contribute to tender submissions when required What We Are Looking For Essential Requirements - Minimum 5 years' experience as a Project Manager within retail fit-out - Proven track record of delivering retail projects on time and within budget - Strong understanding of fast-track retail programmes and out-of-hours working - Excellent client-facing and communication skills - Ability to manage multiple projects simultaneously - Sound commercial awareness and budget management capability - Strong problem-solving skills and ability to work under pressure - Full UK driving licence What We Are Looking For Desirable Requirements - Experience working with national retailers or high-street brands - Familiarity with shopping centre logistics and access protocols - Background in main contracting or fit-out specialist environments Required Qualifications and Certifications No specific qualifications have been stipulated as essential for this role, though relevant construction or project management qualifications would be advantageous. Salary and Package Salary: Competitive, dependent on experience (guidance range typically £70,000-£85,000) Package details to be discussed at interview stage
Parts Advisor Location : We have two positions available, one at our Loanhead branch (EH20 9LZ ) and one at our Sighthill branch (EH11 4EP) Salary : £32,711 per annum + Overtime - Salary is negotiable depending upon experience Contract & Hours : Monday - Friday 8.00am - 5.00pm. Saturday 8.00am - 12.30pm Benefits : Company pension, 28 days annual leave (including bank holidays), employee discount scheme, Overtime (on average, two Saturdays per month - paid 1.5x) and career progression! Pentland Component Parts Ltd is a specialist in vehicle parts distribution business and has two vacancies and career opportunities in the position of Parts Advisors. The company is looking for a friendly and outgoing individual with previous experience in this role to join our team. As a Parts Advisor your duties will centre around serving customers over the phone and counter, identifying and booking out vehicle parts and associated goods. You will be proactive in supporting Company promotions and initiatives and always mindful of our mission to deliver the best service and quality to our customers Reporting to your Line Manager at the branch you are based, your responsibilities include, but are not limited to: Answering calls coming into the branch in a friendly and efficient manner. Looking up parts using electronic catalogues, websites and occasionally paper catalogues. Advising customers on what parts they might need, including add-on sales. Checking availability of parts on computer stock records. Booking out orders on the computer system correctly but as quickly as possible with due regard to the customer's level of urgency and van schedules. Ensuring that all customers receive the best all-round service by telephone or in person, over the counter. Learning about new product groups and new brands as they become relevant. Ordering from suppliers when necessary. Cash handling and dealing with spot and account payments. Maintaining shop displays as required. Putting stock away. Liaising with other departments and other branches to ensure transactions and processes are completed correctly. Growing sales by profitable means keeping within the limits of an acceptable branch margin. Dealing with customer problems and queries. Reporting any serious or unresolved problems to your Line Manager or to a Company Director. Communicating effectively with customers and colleagues. Assisting colleagues where required. Providing any other assistance needed to ensure the smooth running of the branch. Requirements: The ideal candidate will have experience in motor trade parts telesales and / or customer service, preferably gained in a fast-paced sales-drive environment, and will: Have a can-do, positive attitude. Be able to work well and deliver results under pressure. Be organised with great attention to detail. Be customer focused. Be dynamic, outgoing and energetic. Be motivated by sales but able to deal with rejection. Have a willingness to learn and develop. Be a team player with the ability also to work independently. Have excellent interpersonal and communication skills, both written and verbal. Be IT Literate. Have a good knowledge of car parts. Knowledge of MAM cataloguing and main dealer EPCs is also desirable. About us We are an award-winning motor factor, with over 40 years of experience distributing vehicle parts to garages and workshops in Lothian Region. We have built an excellent reputation with our customers and industry colleagues for supplying high-quality automotive products with a particular focus on providing outstanding service. Our people are fundamental to our success, and you could be part of the team! You can learn more about the Company by visiting our website! If you are interested in this role and feel you have the right qualities to offer, please send a C.V. and covering letter by clicking on APPLY today! We would be open to applications from candidates who have experience in / as : Parts Advisor, Automotive Sales, Automotive Telesales, Mechanical Parts, Parts Assistant, Workshop Controller, Workshop Assistant, Workshop Planner No agencies please.
Jun 30, 2026
Full time
Parts Advisor Location : We have two positions available, one at our Loanhead branch (EH20 9LZ ) and one at our Sighthill branch (EH11 4EP) Salary : £32,711 per annum + Overtime - Salary is negotiable depending upon experience Contract & Hours : Monday - Friday 8.00am - 5.00pm. Saturday 8.00am - 12.30pm Benefits : Company pension, 28 days annual leave (including bank holidays), employee discount scheme, Overtime (on average, two Saturdays per month - paid 1.5x) and career progression! Pentland Component Parts Ltd is a specialist in vehicle parts distribution business and has two vacancies and career opportunities in the position of Parts Advisors. The company is looking for a friendly and outgoing individual with previous experience in this role to join our team. As a Parts Advisor your duties will centre around serving customers over the phone and counter, identifying and booking out vehicle parts and associated goods. You will be proactive in supporting Company promotions and initiatives and always mindful of our mission to deliver the best service and quality to our customers Reporting to your Line Manager at the branch you are based, your responsibilities include, but are not limited to: Answering calls coming into the branch in a friendly and efficient manner. Looking up parts using electronic catalogues, websites and occasionally paper catalogues. Advising customers on what parts they might need, including add-on sales. Checking availability of parts on computer stock records. Booking out orders on the computer system correctly but as quickly as possible with due regard to the customer's level of urgency and van schedules. Ensuring that all customers receive the best all-round service by telephone or in person, over the counter. Learning about new product groups and new brands as they become relevant. Ordering from suppliers when necessary. Cash handling and dealing with spot and account payments. Maintaining shop displays as required. Putting stock away. Liaising with other departments and other branches to ensure transactions and processes are completed correctly. Growing sales by profitable means keeping within the limits of an acceptable branch margin. Dealing with customer problems and queries. Reporting any serious or unresolved problems to your Line Manager or to a Company Director. Communicating effectively with customers and colleagues. Assisting colleagues where required. Providing any other assistance needed to ensure the smooth running of the branch. Requirements: The ideal candidate will have experience in motor trade parts telesales and / or customer service, preferably gained in a fast-paced sales-drive environment, and will: Have a can-do, positive attitude. Be able to work well and deliver results under pressure. Be organised with great attention to detail. Be customer focused. Be dynamic, outgoing and energetic. Be motivated by sales but able to deal with rejection. Have a willingness to learn and develop. Be a team player with the ability also to work independently. Have excellent interpersonal and communication skills, both written and verbal. Be IT Literate. Have a good knowledge of car parts. Knowledge of MAM cataloguing and main dealer EPCs is also desirable. About us We are an award-winning motor factor, with over 40 years of experience distributing vehicle parts to garages and workshops in Lothian Region. We have built an excellent reputation with our customers and industry colleagues for supplying high-quality automotive products with a particular focus on providing outstanding service. Our people are fundamental to our success, and you could be part of the team! You can learn more about the Company by visiting our website! If you are interested in this role and feel you have the right qualities to offer, please send a C.V. and covering letter by clicking on APPLY today! We would be open to applications from candidates who have experience in / as : Parts Advisor, Automotive Sales, Automotive Telesales, Mechanical Parts, Parts Assistant, Workshop Controller, Workshop Assistant, Workshop Planner No agencies please.
Head of Operations Our client, established for almost 30 years and enjoying a turnover of £50m, satisfies its UK customers' needs from a 40000 sq ft warehouse and fulfilment centre based in County Durham. Providing a range of equipment to both B2B and B2C clients across the construction and DIY sectors they now require a Head of Operations to translate the company's strategic operational objectives into practical execution as they embark on a major investment to double the capacity of their existing warehouse facilities. You will report into the new leadership team. Your specific responsibilities as Head of Operations will include: The daily running of two 18000 sq ft warehouses and fulfilment operation Managing and developing a team of three warehouse managers and their supervisors Ensuring dispatch deadlines, stock & order accuracy targets and customer service expectations are met Ensuring inbound, split/rework, storage and outbound functions operate effectively Co-ordinating labour and operational resources to meet demand Monitoring warehouse productivity and operational KPIs Resolving bottlenecks Maintaining accurate stock movements and stock integrity via the Inventory Controller Supporting cycle counting and stock investigation Overseeing stock splitting, repackaging and repurposing Identifying operational efficiencies Implementing SOPs As Head of Operations you will need: Proven hands-on operations/warehouse experience from a FMCG, Ecommerce, high SKU/high volume background Experience leading fulfilment and warehouse teams in fast paced environments Experience working with WMS and inventory systems Problem-solving skills Good people management A level head Rewards & benefits: Basic salary £60-65k, based on experience Bonus (up to 25% of salary) Potential to director level On-site parking Please note: High levels of interest mean that we will only contact you if your application is shortlisted and this will happen within five working days. You must be eligible to work in the UK.
Jun 30, 2026
Full time
Head of Operations Our client, established for almost 30 years and enjoying a turnover of £50m, satisfies its UK customers' needs from a 40000 sq ft warehouse and fulfilment centre based in County Durham. Providing a range of equipment to both B2B and B2C clients across the construction and DIY sectors they now require a Head of Operations to translate the company's strategic operational objectives into practical execution as they embark on a major investment to double the capacity of their existing warehouse facilities. You will report into the new leadership team. Your specific responsibilities as Head of Operations will include: The daily running of two 18000 sq ft warehouses and fulfilment operation Managing and developing a team of three warehouse managers and their supervisors Ensuring dispatch deadlines, stock & order accuracy targets and customer service expectations are met Ensuring inbound, split/rework, storage and outbound functions operate effectively Co-ordinating labour and operational resources to meet demand Monitoring warehouse productivity and operational KPIs Resolving bottlenecks Maintaining accurate stock movements and stock integrity via the Inventory Controller Supporting cycle counting and stock investigation Overseeing stock splitting, repackaging and repurposing Identifying operational efficiencies Implementing SOPs As Head of Operations you will need: Proven hands-on operations/warehouse experience from a FMCG, Ecommerce, high SKU/high volume background Experience leading fulfilment and warehouse teams in fast paced environments Experience working with WMS and inventory systems Problem-solving skills Good people management A level head Rewards & benefits: Basic salary £60-65k, based on experience Bonus (up to 25% of salary) Potential to director level On-site parking Please note: High levels of interest mean that we will only contact you if your application is shortlisted and this will happen within five working days. You must be eligible to work in the UK.
Brighton & Hove Albion Football Club
Lancing, Sussex
Role: Academy Manager (Women's & Girls) Hours: Full time, including evenings and weekends Location: American Express Elite Football Performance Centre, Lancing, BN15 9FP Contract Type: Permanent Deadline Day: 9 July 2026 About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact. Lead the future of our Girls' Academy Shape the future of players on a pathway to our brand-new purpose-built women's stadium. This is an exciting opportunity to take ownership of all areas of our Girls' Academy, leading its programmes and people while driving alignment with the Club's overall vision. You will combine strategic thinking with operational excellence, ensuring the Academy continues to evolve and perform at the highest level. With responsibility for developing and implementing a high-quality coaching programme, this role is perfect for a leader passionate about shaping the next generation. About you We are looking for a forward-thinking leader with a proven track record in youth development. You will have a comprehensive understanding the academy functions, mastering everything from FA audit compliance to football business and budget management. More than just a manager, you are an exceptional communicator who drives a culture of continuous improvement, balancing this ambition with a pragmatic, humble approach. To be successful in this role you must hold FA Safeguarding Children certificate, and ideally UEFA A License. Our values are essential to our success Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do: - Treat People Well - Exceed Expectations - Aim High. Never Give Up - Act with Integrity - Make it Special - Be Fan Focused How we say thank you In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to: - Complimentary breakfast and lunch at both sites - 23 days holiday rising with length of service (pro rata for part time staff) - Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more! - Enhanced family policies - Access to a gym and padel court at our training ground - Priority access to match tickets and access to free WSL tickets for 2026/27 season - In-house training programme and CPD opportunities - Exclusive discounts and benefits from our partners and local businesses Our commitment to EDI We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact the team. Safeguarding is part of everything we do We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment. This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
Jun 30, 2026
Full time
Role: Academy Manager (Women's & Girls) Hours: Full time, including evenings and weekends Location: American Express Elite Football Performance Centre, Lancing, BN15 9FP Contract Type: Permanent Deadline Day: 9 July 2026 About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact. Lead the future of our Girls' Academy Shape the future of players on a pathway to our brand-new purpose-built women's stadium. This is an exciting opportunity to take ownership of all areas of our Girls' Academy, leading its programmes and people while driving alignment with the Club's overall vision. You will combine strategic thinking with operational excellence, ensuring the Academy continues to evolve and perform at the highest level. With responsibility for developing and implementing a high-quality coaching programme, this role is perfect for a leader passionate about shaping the next generation. About you We are looking for a forward-thinking leader with a proven track record in youth development. You will have a comprehensive understanding the academy functions, mastering everything from FA audit compliance to football business and budget management. More than just a manager, you are an exceptional communicator who drives a culture of continuous improvement, balancing this ambition with a pragmatic, humble approach. To be successful in this role you must hold FA Safeguarding Children certificate, and ideally UEFA A License. Our values are essential to our success Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do: - Treat People Well - Exceed Expectations - Aim High. Never Give Up - Act with Integrity - Make it Special - Be Fan Focused How we say thank you In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to: - Complimentary breakfast and lunch at both sites - 23 days holiday rising with length of service (pro rata for part time staff) - Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more! - Enhanced family policies - Access to a gym and padel court at our training ground - Priority access to match tickets and access to free WSL tickets for 2026/27 season - In-house training programme and CPD opportunities - Exclusive discounts and benefits from our partners and local businesses Our commitment to EDI We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact the team. Safeguarding is part of everything we do We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment. This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
Pensions Technical & Professional Standards Manager This new role will be to shape the technical and professional standards behind high-quality Defined Benefit Pensions Administration Role description The Pensions Technical & Professional Standards Manager plays a key role in providing Defined Benefit Pensions technical leadership, governance, and continuous improvement across our pensions administration team. This is a pivotal role for someone who thrives on interpreting complex legislation, influencing senior stakeholders and driving best practice in a third-party administration environment. Working within our Technical & Quality Assurance team, the role brings together the management of legislative interpretation, technical guidance, Root Cause Analysis (RCA), trend reporting, and pensions administration compliance requirements. This role can be based in our Croydon, Reading, Manchester, Birmingham or Belfast city centre office with a hybrid workstyle. What does the role entail? Acting as a trusted technical expert on Defined Benefit (DB) pensions, supporting complex queries and ensuring consistent interpretation of legislation Translating legislative and regulatory change into clear, practical guidance, processes and communications Supporting and evolving pensions administration standards, frameworks and governance frameworks Leading key activity aligned to industry standard (e.g. General Code, pensions dashboards readiness, GMP equalisation, regulatory reporting) Managing ISO 9001 requirements, ensuring robust documentation and audit readiness Taking ownership of the Root Cause Analysis (RCA) framework, identifying trends and driving improvements Producing high-quality MI, trend analysis and insights to inform decision making and prioritisation Collaborating with Operations, QA and senior leadership to embed consistent standards across the business What we're looking for Essential Significant experience in third party Defined Benefit pensions administration, Deep technical knowledge of Defined Benefit pension schemes and UK legislative framework Experience in technical oversight, quality assurance, or governance-focused role within third party pensions administration Strong analytical and problem-solving capabilities, including: Root Cause Analysis (RCA) and trend identification Translating insight into proportionate, practical improvements Excellent communication skills, with the ability to: Producing clear, high-quality technical guidance and senior level reporting Explain complex issues to non-technical audiences Influence stakeholders and embed best practice collaboratively Desirable Experience working with industry frameworks and standards, (e.g. TPR Codes of Practice, including the General Code, ISO 9001, AAF, PASA) Exposure to risk registers, governance frameworks and regulatory reporting Experience of producing technical updates (both for internal and external use) Knowledge of data quality and governance in pensions administration (including, but not limited to, Pensions Dashboard readiness) Relevant professional qualification or working towards them (e.g. PMI or equivalent) What you can expect in return A competitive salary and market leading bonus scheme Study support for you to work towards the completion of the Pensions Management Institute (PMI) Certificate in Pension Calculations (CPC) qualification Salary increases for PMI exam passes Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits. About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Jun 30, 2026
Full time
Pensions Technical & Professional Standards Manager This new role will be to shape the technical and professional standards behind high-quality Defined Benefit Pensions Administration Role description The Pensions Technical & Professional Standards Manager plays a key role in providing Defined Benefit Pensions technical leadership, governance, and continuous improvement across our pensions administration team. This is a pivotal role for someone who thrives on interpreting complex legislation, influencing senior stakeholders and driving best practice in a third-party administration environment. Working within our Technical & Quality Assurance team, the role brings together the management of legislative interpretation, technical guidance, Root Cause Analysis (RCA), trend reporting, and pensions administration compliance requirements. This role can be based in our Croydon, Reading, Manchester, Birmingham or Belfast city centre office with a hybrid workstyle. What does the role entail? Acting as a trusted technical expert on Defined Benefit (DB) pensions, supporting complex queries and ensuring consistent interpretation of legislation Translating legislative and regulatory change into clear, practical guidance, processes and communications Supporting and evolving pensions administration standards, frameworks and governance frameworks Leading key activity aligned to industry standard (e.g. General Code, pensions dashboards readiness, GMP equalisation, regulatory reporting) Managing ISO 9001 requirements, ensuring robust documentation and audit readiness Taking ownership of the Root Cause Analysis (RCA) framework, identifying trends and driving improvements Producing high-quality MI, trend analysis and insights to inform decision making and prioritisation Collaborating with Operations, QA and senior leadership to embed consistent standards across the business What we're looking for Essential Significant experience in third party Defined Benefit pensions administration, Deep technical knowledge of Defined Benefit pension schemes and UK legislative framework Experience in technical oversight, quality assurance, or governance-focused role within third party pensions administration Strong analytical and problem-solving capabilities, including: Root Cause Analysis (RCA) and trend identification Translating insight into proportionate, practical improvements Excellent communication skills, with the ability to: Producing clear, high-quality technical guidance and senior level reporting Explain complex issues to non-technical audiences Influence stakeholders and embed best practice collaboratively Desirable Experience working with industry frameworks and standards, (e.g. TPR Codes of Practice, including the General Code, ISO 9001, AAF, PASA) Exposure to risk registers, governance frameworks and regulatory reporting Experience of producing technical updates (both for internal and external use) Knowledge of data quality and governance in pensions administration (including, but not limited to, Pensions Dashboard readiness) Relevant professional qualification or working towards them (e.g. PMI or equivalent) What you can expect in return A competitive salary and market leading bonus scheme Study support for you to work towards the completion of the Pensions Management Institute (PMI) Certificate in Pension Calculations (CPC) qualification Salary increases for PMI exam passes Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits. About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Member Services Lead - Pensions (Hybrid or Remote with Travel to Preston) Hybrid Working with 2 days in Preston, Lancashire or Remote with Travel will be considered for candidates living 50+ miles from our offices in Preston. £65k-£75k DOE + benefits- 37 hours a week Please note, shortlisting will be concluded on 20th July, with interviews to be scheduled w/c 3rd and 10th August. A glance at the role: Our Senior Manager Member Services Lead role is a key senior leadership role with responsibility for shaping and delivering high-quality pensions administration across LGPS, Police and Fire schemes. You will lead large-scale service delivery, drive operational excellence, and play a critical role in transforming how we deliver member and employer outcomes. The role holder will be accountable for the delivery of client SLAs, driving high performance across teams, and embedding a culture where exceptional member service is at the heart of everything we do. They will play a critical role in developing people capability, strengthening operational performance, and leading continuous improvement initiatives. As a senior leader within Member Services, you will lead, motivate and inspire multidisciplinary administration teams, working in close partnership with the Head of Member Services and wider leadership group to ensure LPPA continues to deliver value and trusted outcomes for our stakeholders. At LPPA, we are continuing to evolve our operating model, investing in technology, and strengthening our service delivery approach. This role offers the opportunity to influence that journey and make a tangible impact across a large and complex client base. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. What we can offer you: - Competitive salary £65k-£75k DOE + inclusion in annual bonus scheme - 30 days' holiday, plus bank holidays and 2 additional concessionary days and 1 day for your Birthday, with the ability to 'buy and sell leave. - Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions. - Access to Health or Dental Plan - Access to our Enhanced Employee Assistance Programme for when you might need some support. - The opportunity to earn through our Employee Referral Scheme. - Access to our bespoke Reward Discount Scheme - 'Your Perk Site.' - Opportunities to attend Wellbeing webinars and social events. - Daily free fruit and snacks available to you in our office. - Free Car Parking in Preston City Centre What you'll be doing: As a member of the senior leadership team, you will contribute to wider organisational priorities, influence decision-making, and help shape the future direction of Member Services. - Lead and develop a high-performing team of circa 40 administrators and people managers to operate effectively to deliver a high-quality service - Lead by example by setting consistently high standards in every area of administration - Drive adoption of technology and automation to improve efficiency - Inspire staff to develop and meet their career goals - Liaise with the Head of Planning & Insights to understand how macro factors can impact demand - Oversee work allocation and ensure effective service delivery - Lead continuous improvement and service transformation initiatives to enhance the member experience - Monitor performance against the forecast daily with the aim to clear all due work with no backlog carry over - Re-prioritise as needed throughout the working day to ensure targets are achieved and delivered - Prepare regular MI showing the forecast vs actual performance and explain differentials - Review and improve current processes, systems and ways of working to ensure they are fit for the future - Continually review and challenge processes to maximise use of new technology (including UPM) and automation of processes to improve efficiency - Demonstrate a strong understanding of regulatory requirements within Local Government, Fire and Police pension schemes, ensuring all regulatory and disclosure deadlines are met - Input into LPPA risk register and, where appropriate, act as risk owner on data risks, helping define the risk appetite on the level of monitoring and compliance risks - Be proactive in identifying and embedding ways for reduction in number of complaints, data breaches and errors - Forward plan resource requirements to support Value Added Business (VAB) activity as required with the Commercial team. - Engage with clients, Pension Boards and Committees - Consistently achieve member and employee satisfaction scores - Demonstrate reduction in number of complaints, data breaches and errors What we need from you: - Proven leadership experience within LGPS pensions administration, with responsibility for large teams and complex service delivery environments (minimum 5 years) - Experience of Local Government Pensions Administration (minimum 5 years) - Experience of leading, managing and driving the performance of others (30+ direct/indirect reports) - Experience of client relationship management - Significant stakeholder management experience with proven ability to engage and influence others to deliver the best outcomes - Experience managing change in a fast-paced and agile environment - Ability to interpret and use complex data - Ability to review and improve end-to-end processes - Displaying excellent verbal and written communication skills, be able to use evidence and knowledge to support accurate, expert decisions and provide advice to support LPPA objectives - Attention to detail and innovative thinking skills - Self-motivated, decisive, with the ability to adapt to change and competing demands
Jun 30, 2026
Full time
Member Services Lead - Pensions (Hybrid or Remote with Travel to Preston) Hybrid Working with 2 days in Preston, Lancashire or Remote with Travel will be considered for candidates living 50+ miles from our offices in Preston. £65k-£75k DOE + benefits- 37 hours a week Please note, shortlisting will be concluded on 20th July, with interviews to be scheduled w/c 3rd and 10th August. A glance at the role: Our Senior Manager Member Services Lead role is a key senior leadership role with responsibility for shaping and delivering high-quality pensions administration across LGPS, Police and Fire schemes. You will lead large-scale service delivery, drive operational excellence, and play a critical role in transforming how we deliver member and employer outcomes. The role holder will be accountable for the delivery of client SLAs, driving high performance across teams, and embedding a culture where exceptional member service is at the heart of everything we do. They will play a critical role in developing people capability, strengthening operational performance, and leading continuous improvement initiatives. As a senior leader within Member Services, you will lead, motivate and inspire multidisciplinary administration teams, working in close partnership with the Head of Member Services and wider leadership group to ensure LPPA continues to deliver value and trusted outcomes for our stakeholders. At LPPA, we are continuing to evolve our operating model, investing in technology, and strengthening our service delivery approach. This role offers the opportunity to influence that journey and make a tangible impact across a large and complex client base. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. What we can offer you: - Competitive salary £65k-£75k DOE + inclusion in annual bonus scheme - 30 days' holiday, plus bank holidays and 2 additional concessionary days and 1 day for your Birthday, with the ability to 'buy and sell leave. - Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions. - Access to Health or Dental Plan - Access to our Enhanced Employee Assistance Programme for when you might need some support. - The opportunity to earn through our Employee Referral Scheme. - Access to our bespoke Reward Discount Scheme - 'Your Perk Site.' - Opportunities to attend Wellbeing webinars and social events. - Daily free fruit and snacks available to you in our office. - Free Car Parking in Preston City Centre What you'll be doing: As a member of the senior leadership team, you will contribute to wider organisational priorities, influence decision-making, and help shape the future direction of Member Services. - Lead and develop a high-performing team of circa 40 administrators and people managers to operate effectively to deliver a high-quality service - Lead by example by setting consistently high standards in every area of administration - Drive adoption of technology and automation to improve efficiency - Inspire staff to develop and meet their career goals - Liaise with the Head of Planning & Insights to understand how macro factors can impact demand - Oversee work allocation and ensure effective service delivery - Lead continuous improvement and service transformation initiatives to enhance the member experience - Monitor performance against the forecast daily with the aim to clear all due work with no backlog carry over - Re-prioritise as needed throughout the working day to ensure targets are achieved and delivered - Prepare regular MI showing the forecast vs actual performance and explain differentials - Review and improve current processes, systems and ways of working to ensure they are fit for the future - Continually review and challenge processes to maximise use of new technology (including UPM) and automation of processes to improve efficiency - Demonstrate a strong understanding of regulatory requirements within Local Government, Fire and Police pension schemes, ensuring all regulatory and disclosure deadlines are met - Input into LPPA risk register and, where appropriate, act as risk owner on data risks, helping define the risk appetite on the level of monitoring and compliance risks - Be proactive in identifying and embedding ways for reduction in number of complaints, data breaches and errors - Forward plan resource requirements to support Value Added Business (VAB) activity as required with the Commercial team. - Engage with clients, Pension Boards and Committees - Consistently achieve member and employee satisfaction scores - Demonstrate reduction in number of complaints, data breaches and errors What we need from you: - Proven leadership experience within LGPS pensions administration, with responsibility for large teams and complex service delivery environments (minimum 5 years) - Experience of Local Government Pensions Administration (minimum 5 years) - Experience of leading, managing and driving the performance of others (30+ direct/indirect reports) - Experience of client relationship management - Significant stakeholder management experience with proven ability to engage and influence others to deliver the best outcomes - Experience managing change in a fast-paced and agile environment - Ability to interpret and use complex data - Ability to review and improve end-to-end processes - Displaying excellent verbal and written communication skills, be able to use evidence and knowledge to support accurate, expert decisions and provide advice to support LPPA objectives - Attention to detail and innovative thinking skills - Self-motivated, decisive, with the ability to adapt to change and competing demands
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of twelve months' management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry be passionate about customer service evidence of inspiring and developing large teams be willing to work nights and weekends have ambition for success Join our client as an Assistant Manager, in return you'll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo's when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
Jun 30, 2026
Full time
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of twelve months' management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry be passionate about customer service evidence of inspiring and developing large teams be willing to work nights and weekends have ambition for success Join our client as an Assistant Manager, in return you'll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo's when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans? As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry evidence of delivering on financial targets, driving business and sales a passion for people including experience of coaching and developing your team be fanatical about customer service have ambition for success be willing to work nights and weekends Join our client as an Assistant Manager, in return you'll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo's when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
Jun 30, 2026
Full time
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans? As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry evidence of delivering on financial targets, driving business and sales a passion for people including experience of coaching and developing your team be fanatical about customer service have ambition for success be willing to work nights and weekends Join our client as an Assistant Manager, in return you'll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo's when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
The Eventus Recruitment Group
St. Helens, Merseyside
A well-established independent financial planning firm in St Helens has created a brand new Executive Assistant job, working directly alongside its founder and CEO. This is a genuine opportunity to operate at the top of a respected firm, up to £42,000 plus a 5% employer pension, profit-share bonus, private medical and 26 days' holiday rising to 30 with service. About the firm: The hiring firm is an independently owned, whole-of-market financial planning practice in St Helens, advising clients across wealth, pensions, inheritance tax, mortgages and protection. Built predominantly through client referral rather than advertising, it has grown consistently over two decades. It is consistently recognised for the quality of its client service and is founder-led in a way that keeps it human, collaborative and focused on the long term. This Executive Assistant job sits at the centre of that, closer to the founder than a standard EA position. The job: This Executive Assistant job was created to remove a bottleneck. After the CEO meets clients, the resulting actions have to reach the wider team to be processed, and that currently runs back through her. As Executive Assistant, you'll own that handoff. Briefing team managers on client meeting outcomes on the CEO's behalf Attending coaching sessions and networking events; managing all follow-up actions Drafting ad hoc correspondence and written communications for the CEO Supporting diary coordination alongside a fast-moving CEO schedule Representing the CEO credibly at external events, with travel expenses covered Working confidently across a modern tech stack, including AI tools What you'll need: EA experience within an FCA-regulated environment, financial planning or advisory preferred; provider and wider financial services considered Conceptual knowledge of pensions, investments and inheritance tax Confident with modern systems and AI tools in a professional context Strong written communication, with the ability to draft on behalf of a senior principal Organised and reliable, with the confidence to represent the CEO externally The package: Salary £37,000-£42,000, with flexibility above for the right person 5% employer pension contribution (salary sacrifice) 26 days' holiday plus bank holidays, rising to 30 days with service Option to buy or sell leave; extra day off for your birthday Profit-share bonus circa 5% of salary Private medical insurance; 4x life cover; enhanced sick pay; free parking Next steps: Apply now if your skills and experience align with this Executive Assistant job. Alternatively, for a confidential conversation about this or other opportunities, contact Duncan McIlroy at Eventus Recruitment Group. If this particular job isn't quite right but you're considering your next move, I'm always happy to have an off-the-record chat about the market. The Eventus Recruitment Group are award-winning recruitment specialists operating across the UK and Ireland in the Legal, Finance and Financial Services sectors. Please note, the years' experience and / or salary are listed in our advertisements as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. As an equal opportunities employer we welcome applications from candidates of all backgrounds and circumstances. Our privacy policy can be found at the bottom of our website.
Jun 30, 2026
Full time
A well-established independent financial planning firm in St Helens has created a brand new Executive Assistant job, working directly alongside its founder and CEO. This is a genuine opportunity to operate at the top of a respected firm, up to £42,000 plus a 5% employer pension, profit-share bonus, private medical and 26 days' holiday rising to 30 with service. About the firm: The hiring firm is an independently owned, whole-of-market financial planning practice in St Helens, advising clients across wealth, pensions, inheritance tax, mortgages and protection. Built predominantly through client referral rather than advertising, it has grown consistently over two decades. It is consistently recognised for the quality of its client service and is founder-led in a way that keeps it human, collaborative and focused on the long term. This Executive Assistant job sits at the centre of that, closer to the founder than a standard EA position. The job: This Executive Assistant job was created to remove a bottleneck. After the CEO meets clients, the resulting actions have to reach the wider team to be processed, and that currently runs back through her. As Executive Assistant, you'll own that handoff. Briefing team managers on client meeting outcomes on the CEO's behalf Attending coaching sessions and networking events; managing all follow-up actions Drafting ad hoc correspondence and written communications for the CEO Supporting diary coordination alongside a fast-moving CEO schedule Representing the CEO credibly at external events, with travel expenses covered Working confidently across a modern tech stack, including AI tools What you'll need: EA experience within an FCA-regulated environment, financial planning or advisory preferred; provider and wider financial services considered Conceptual knowledge of pensions, investments and inheritance tax Confident with modern systems and AI tools in a professional context Strong written communication, with the ability to draft on behalf of a senior principal Organised and reliable, with the confidence to represent the CEO externally The package: Salary £37,000-£42,000, with flexibility above for the right person 5% employer pension contribution (salary sacrifice) 26 days' holiday plus bank holidays, rising to 30 days with service Option to buy or sell leave; extra day off for your birthday Profit-share bonus circa 5% of salary Private medical insurance; 4x life cover; enhanced sick pay; free parking Next steps: Apply now if your skills and experience align with this Executive Assistant job. Alternatively, for a confidential conversation about this or other opportunities, contact Duncan McIlroy at Eventus Recruitment Group. If this particular job isn't quite right but you're considering your next move, I'm always happy to have an off-the-record chat about the market. The Eventus Recruitment Group are award-winning recruitment specialists operating across the UK and Ireland in the Legal, Finance and Financial Services sectors. Please note, the years' experience and / or salary are listed in our advertisements as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. As an equal opportunities employer we welcome applications from candidates of all backgrounds and circumstances. Our privacy policy can be found at the bottom of our website.
GLL is looking for a Lifeguard to join our fast paced leisure facility. If you have the skills and ambition to join us as a Lifeguard, there has never been a more exciting time to join us. This is more than a Lifeguard job, it's a career. A Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop as a Lifeguard. As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy. What you'll do: You will experience regular pool rotations Supervising and cleaning the pool area Setting up equipment Deliver first-class customer service Deal with customer queries When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre. What you need: A can-do attitude A real focus on customer service. Passion and personality Knowledge of health and safety Be a great team player Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records and if not the NPLQ training can be provided subject to passing a swim test. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet upon joining GLL About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
Jun 30, 2026
Full time
GLL is looking for a Lifeguard to join our fast paced leisure facility. If you have the skills and ambition to join us as a Lifeguard, there has never been a more exciting time to join us. This is more than a Lifeguard job, it's a career. A Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop as a Lifeguard. As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy. What you'll do: You will experience regular pool rotations Supervising and cleaning the pool area Setting up equipment Deliver first-class customer service Deal with customer queries When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre. What you need: A can-do attitude A real focus on customer service. Passion and personality Knowledge of health and safety Be a great team player Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records and if not the NPLQ training can be provided subject to passing a swim test. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet upon joining GLL About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
Our Keyguards (Motorbike Emergency Response Riders) are the super heroes of our business. They provide help and a first-class response service to our customers - from responding to alarm activations and securing properties, to delivering a forgotten passport to a stressed traveller at the airport; every shift offers a new challenge. In this dual-role position, you will act as both a Key Guard and a vital support to the Shift Manager, playing a pivotal part in delivering a second-to-none emergency response service. You will lead by example, demonstrating the professional standards and behaviours expected of all Key Guards while ensuring operational excellence at all times. This fast-paced, varied role requires professionalism, reliability, and a proactive mindset to consistently exceed customer expectations So, if this sounds like the perfect opportunity, you may just be the person we are looking for to fulfil the role of a Shift Team Leader within our Keyholding team at Banham. Who are we? Celebrating our Centenary, Banham is a family-owned, family-run business that has been providing security solutions since 1926. We operate throughout London and the Home Counties, offering a comprehensive service on all aspects of physical and electronic security. Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our standards of People, Service and Quality alongside our core values of Family, Pride and Trust . Employees who began their Banham careers as trainees now head our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years through continual training, internal mobility and development opportunities. What you will be doing? Perform as an exempla Key Guard, executing the required duties, upholding the highest of standards for the Banham brand and acting as a role model for our other Key Guards. Coordinate and assign activations and outstanding jobs to the Key Guard team Monitor response times and performance to ensure service standards are consistently exceeded Act as the first point of escalation for team queries, concerns, and complaints Step in for the Shift Manager when needed, including overseeing vehicle safety checks and maintenance planning Support and deputise for the Shift Manager to keep operations running smoothly at all times Manage client communication, both inbound and outbound, to support the Office team during office hours and act as a primary contact outside of those hours Handle People matters professionally and sensitively, including absence, performance, grievance and sickness Carry out regular audits (daily and quarterly), ensuring all records are accurate and compliant Identify and resolve rota or scheduling issues proactively Train, coach, and support both new and existing team members Represent Banham with professionalism at all times, whether on duty or in company uniform/vehicles Take on additional responsibilities as required to support the team and wider operation NB - this is shift based work - working rotating week on week off 12hr shifts of nights and days. (Days 6am-6pm and Nights 6pm-6am) What can you bring to Banham? Class 2 Motorbike licence holder (minimum of 1 year for insurance purposes) with good knowledge of London roads and the challenges that riding in London presents (Essential) SIA Front line licence Good MS skills to enable report writing Calm under pressure Strong work ethic Good time management Good attention to detail What will you get in return? You will be entitled to a competitive salary of £33, 850 and a great range of benefits including: 23 Shift days Annual Leave Sick Pay that increases with length of service £1000 Motorbike Clothing Kit annual allowance Subsidised Private Medical Cover after completing and passing probationary period Annual season ticket loan & Banham interest-free loan Cycle to work & Home & Tech scheme (each up to the value of £2k) Recruitment referral bonus scheme earning up to £1,000 per successful referral (T&Cs apply) Gym discount of up to 25% (depending on Gym/Centre provider) at over 4,000 gyms, leisure centres, and yoga/Pilates studios Auto-enrolment into our pension scheme Training and development opportunities (including day releases for studies/exams) Company equipment tailored to your role (laptop, mobile, additional screens) Up to 50% off Banham products Banham Social Events Employee recognition rewards and moments of magic prizes Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend. Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries An employee assistance program (EAP) - a 24/7 free, confidential advice service for help with personal and professional problems. This benefit is available from day 1 and extends to your family Charity events throughout the year - Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010. Over £17 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden Trust. If you share our values and have the drive and enthusiasm to help us fulfil our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest. Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
Jun 30, 2026
Full time
Our Keyguards (Motorbike Emergency Response Riders) are the super heroes of our business. They provide help and a first-class response service to our customers - from responding to alarm activations and securing properties, to delivering a forgotten passport to a stressed traveller at the airport; every shift offers a new challenge. In this dual-role position, you will act as both a Key Guard and a vital support to the Shift Manager, playing a pivotal part in delivering a second-to-none emergency response service. You will lead by example, demonstrating the professional standards and behaviours expected of all Key Guards while ensuring operational excellence at all times. This fast-paced, varied role requires professionalism, reliability, and a proactive mindset to consistently exceed customer expectations So, if this sounds like the perfect opportunity, you may just be the person we are looking for to fulfil the role of a Shift Team Leader within our Keyholding team at Banham. Who are we? Celebrating our Centenary, Banham is a family-owned, family-run business that has been providing security solutions since 1926. We operate throughout London and the Home Counties, offering a comprehensive service on all aspects of physical and electronic security. Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our standards of People, Service and Quality alongside our core values of Family, Pride and Trust . Employees who began their Banham careers as trainees now head our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years through continual training, internal mobility and development opportunities. What you will be doing? Perform as an exempla Key Guard, executing the required duties, upholding the highest of standards for the Banham brand and acting as a role model for our other Key Guards. Coordinate and assign activations and outstanding jobs to the Key Guard team Monitor response times and performance to ensure service standards are consistently exceeded Act as the first point of escalation for team queries, concerns, and complaints Step in for the Shift Manager when needed, including overseeing vehicle safety checks and maintenance planning Support and deputise for the Shift Manager to keep operations running smoothly at all times Manage client communication, both inbound and outbound, to support the Office team during office hours and act as a primary contact outside of those hours Handle People matters professionally and sensitively, including absence, performance, grievance and sickness Carry out regular audits (daily and quarterly), ensuring all records are accurate and compliant Identify and resolve rota or scheduling issues proactively Train, coach, and support both new and existing team members Represent Banham with professionalism at all times, whether on duty or in company uniform/vehicles Take on additional responsibilities as required to support the team and wider operation NB - this is shift based work - working rotating week on week off 12hr shifts of nights and days. (Days 6am-6pm and Nights 6pm-6am) What can you bring to Banham? Class 2 Motorbike licence holder (minimum of 1 year for insurance purposes) with good knowledge of London roads and the challenges that riding in London presents (Essential) SIA Front line licence Good MS skills to enable report writing Calm under pressure Strong work ethic Good time management Good attention to detail What will you get in return? You will be entitled to a competitive salary of £33, 850 and a great range of benefits including: 23 Shift days Annual Leave Sick Pay that increases with length of service £1000 Motorbike Clothing Kit annual allowance Subsidised Private Medical Cover after completing and passing probationary period Annual season ticket loan & Banham interest-free loan Cycle to work & Home & Tech scheme (each up to the value of £2k) Recruitment referral bonus scheme earning up to £1,000 per successful referral (T&Cs apply) Gym discount of up to 25% (depending on Gym/Centre provider) at over 4,000 gyms, leisure centres, and yoga/Pilates studios Auto-enrolment into our pension scheme Training and development opportunities (including day releases for studies/exams) Company equipment tailored to your role (laptop, mobile, additional screens) Up to 50% off Banham products Banham Social Events Employee recognition rewards and moments of magic prizes Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend. Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries An employee assistance program (EAP) - a 24/7 free, confidential advice service for help with personal and professional problems. This benefit is available from day 1 and extends to your family Charity events throughout the year - Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010. Over £17 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden Trust. If you share our values and have the drive and enthusiasm to help us fulfil our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest. Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
What's in it for you 10% off all Booker purchases, with double discount events up to three times a year After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. Up to 30% off insurance products such as Pet, Home & Car An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A company-wide performance related bonus scheme up to 20%. A car allowance is available, where applicable. Training & development and opportunities to progress About the role At Booker, we take pride in being the UK's largest food and drink wholesaler, providing high-quality products to caterers, restaurants, pubs, and other foodservice businesses. We believe in creating a diverse and inclusive environment that fosters a sense of belonging, ensuring that our employees feel connected, valued, and motivated. As we continue to grow, we are looking for a Foodservice Sales Controller to join our team and help drive the success of our Foodservice sales. In this pivotal role, you will champion best practices, influence key decision-makers, and ensure the Foodservice sales plan is executed flawlessly across your region. Your ability to develop and lead teams, as well as your key focus on maximising sales and profit, will be key to driving the results we're aiming for. In return, there's the potential to earn additional fixed payments for hitting growth targets - find out more at the interview! Why Choose Booker? Here's what sets us apart: UK's Largest Food and Drink Wholesaler: We're the biggest and fastest-growing supplier to the independent foodservice market. Leading Catering Butcher: We're home to over 20% of the UK's master butchers, offering expert advice to help our customers enhance their menus and boost profitability. Award-Winning Own Label Brands: Our brands are renowned for their quality and value. Experienced Team: Manage your own region within a network of over 100 Foodservice Sales Managers who excel in building strong customer relationships and driving sales. Comprehensive Delivery Services: We offer delivery, click & collect, and in-person shopping experiences across our nationwide branch network, with a multi-temp offering to meet all customer needs. A Place To Get On - We're committed to your development, offering a variety of upskilling opportunities, mentorship, and professional growth to help you reach your full potential. Every Voice Matters Survey - We foster an inclusive and collaborative environment where all ideas are welcomed, and your contributions are valued. You will be responsible for Driving sales - exceeding sales & profit targets for the region through clear strategic planning. Lead and Develop Teams: Inspire, lead, and coach the foodservice sales team, ensuring clear development plans are in place, and teams consistently exceed their sales and profit objectives. Achieve Key Objectives: Drive sales and deliver on sales and profit budgets, aiming for top-tier on other key customer and colleague satisfaction experience Champion Growth Opportunities: Lead best practice initiatives across your regional Branches, driving both the customer experience and identifying opportunities to maximise growth. Influence Senior Stakeholders: Collaborate with internal teams & leaders to ensure seamless execution of the Foodservice Sales Plan, aligning all functions towards growth and profit targets. Customer-Focused Results: Act as a key player in customer listening groups to develop insights and use this feedback to enhance the customer experience, ensuring we stay ahead of competitors and meet customer needs. Understand your Top customers in your region and foster a collaborative partnership. Maximise Resources for Profit: Utilise all available resources and capacity effectively to maximise sales and profitability within your region. Sponsorship of Talent: Take ownership of talent development and succession planning to ensure a high-performing team now and in the future. Build a Results-Driven Culture: Foster a culture that recognises performance and behaviours that lead to growth, making Booker a great place to build your career. You will need Proven leadership experience in managing and developing teams, with a focus on delivering results, ideally within the foodservice sector (we're open to other sectors too!). Experience in implementing and executing strategies that maximise sales, drive profitability, and ensure customer satisfaction. A commercially focused mindset, with the ability to turn insights into profitable actions. Excellent communication skills, both verbal and written, with the ability to influence stakeholders at all levels. A passion for growth, and the ability to coach your team to exceed their objectives and contribute to a high-performance culture. Excited? We look forward to receiving your application! About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a p
Jun 30, 2026
Full time
What's in it for you 10% off all Booker purchases, with double discount events up to three times a year After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. Up to 30% off insurance products such as Pet, Home & Car An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A company-wide performance related bonus scheme up to 20%. A car allowance is available, where applicable. Training & development and opportunities to progress About the role At Booker, we take pride in being the UK's largest food and drink wholesaler, providing high-quality products to caterers, restaurants, pubs, and other foodservice businesses. We believe in creating a diverse and inclusive environment that fosters a sense of belonging, ensuring that our employees feel connected, valued, and motivated. As we continue to grow, we are looking for a Foodservice Sales Controller to join our team and help drive the success of our Foodservice sales. In this pivotal role, you will champion best practices, influence key decision-makers, and ensure the Foodservice sales plan is executed flawlessly across your region. Your ability to develop and lead teams, as well as your key focus on maximising sales and profit, will be key to driving the results we're aiming for. In return, there's the potential to earn additional fixed payments for hitting growth targets - find out more at the interview! Why Choose Booker? Here's what sets us apart: UK's Largest Food and Drink Wholesaler: We're the biggest and fastest-growing supplier to the independent foodservice market. Leading Catering Butcher: We're home to over 20% of the UK's master butchers, offering expert advice to help our customers enhance their menus and boost profitability. Award-Winning Own Label Brands: Our brands are renowned for their quality and value. Experienced Team: Manage your own region within a network of over 100 Foodservice Sales Managers who excel in building strong customer relationships and driving sales. Comprehensive Delivery Services: We offer delivery, click & collect, and in-person shopping experiences across our nationwide branch network, with a multi-temp offering to meet all customer needs. A Place To Get On - We're committed to your development, offering a variety of upskilling opportunities, mentorship, and professional growth to help you reach your full potential. Every Voice Matters Survey - We foster an inclusive and collaborative environment where all ideas are welcomed, and your contributions are valued. You will be responsible for Driving sales - exceeding sales & profit targets for the region through clear strategic planning. Lead and Develop Teams: Inspire, lead, and coach the foodservice sales team, ensuring clear development plans are in place, and teams consistently exceed their sales and profit objectives. Achieve Key Objectives: Drive sales and deliver on sales and profit budgets, aiming for top-tier on other key customer and colleague satisfaction experience Champion Growth Opportunities: Lead best practice initiatives across your regional Branches, driving both the customer experience and identifying opportunities to maximise growth. Influence Senior Stakeholders: Collaborate with internal teams & leaders to ensure seamless execution of the Foodservice Sales Plan, aligning all functions towards growth and profit targets. Customer-Focused Results: Act as a key player in customer listening groups to develop insights and use this feedback to enhance the customer experience, ensuring we stay ahead of competitors and meet customer needs. Understand your Top customers in your region and foster a collaborative partnership. Maximise Resources for Profit: Utilise all available resources and capacity effectively to maximise sales and profitability within your region. Sponsorship of Talent: Take ownership of talent development and succession planning to ensure a high-performing team now and in the future. Build a Results-Driven Culture: Foster a culture that recognises performance and behaviours that lead to growth, making Booker a great place to build your career. You will need Proven leadership experience in managing and developing teams, with a focus on delivering results, ideally within the foodservice sector (we're open to other sectors too!). Experience in implementing and executing strategies that maximise sales, drive profitability, and ensure customer satisfaction. A commercially focused mindset, with the ability to turn insights into profitable actions. Excellent communication skills, both verbal and written, with the ability to influence stakeholders at all levels. A passion for growth, and the ability to coach your team to exceed their objectives and contribute to a high-performance culture. Excited? We look forward to receiving your application! About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a p
Our client is a long-established, family-run business with an excellent reputation for quality, service, and craftsmanship within the flooring industry, based in Caerphilly. The business has grown into a leading supplier of premium flooring solutions across the UK, supplying both retailers and builders' merchants nationwide. As they embark on a journey of growth, they are now looking for Customer Experience Manager to join their team. This is an office based role, looking after an established team of 5. The key responsibility for the customer experience manager, is to lead and develop the Customer experience team to provide an outstanding experience to all internal and external customers, responsible for proactive inbound and outbound call management, lead conversion & pipeline maintenance and efficient order management. The role will champion the customer experience, advocating for customers' needs within the organisationThis is a senior role that will sit within their Leadership Team Duties and responsibilities Drive proactive Inbound call management - using calls as sales opportunities and delivering quality service. Implement order management process that ensures accuracy, efficiency and timeliness Triage post sales issues and solve where able; escalate to Technical Services team where appropriate Drive proactive Outbound call management - engage with prescribed list of customers to drive remote customer relationship management Oversee opportunity management, ensuring accurate and timely pipeline updates feeding into sales and procurement forecasts. Support lead generation activities and drive high rates of conversion. Handle escalations and ensure timely, effective, resolution of customer issues Maintain strong remote customer relationships through phone, email, and digital channels. Ensure consistent communication standards across the team. Ensure high-quality data entry and CRM compliance. Provide day-to-day leadership, coaching, and support to the Customer Service team. Monitor performance, run team meetings, and provide training to drive continuous improvement. Foster a positive, collaborative, and customer-focused team environment. Support the creation of case studies by identifying suitable customer success stories and coordinating content gathering. Collaborate with other departments to address customer feedback and drive improvements Optimise processes and workflows to increase efficiency, consistency and service quality Requirements Strong communication skills, both written and verbal. High attention to detail with excellent administrative discipline. Strong organisational and time management skills in a fast-paced environment. Ability to coach, mentor, and motivate team members. Confident using CRM systems (Salesforce desirable) to manage pipelines and customer interactions. Analytical skills to interpret data, identify trends, and drive performance improvements. Customer-focused mindset with the ability to build rapport remotely. Problem-solving ability to identify issues and implement effective solutions. Benefits Salary- £40,000- £45,000 basic Private Healthcare Hours: 08:00-17:00, Monday to Friday, with a 60-minute lunch break. This role requires flexibility around working hours to meet the needs of customers, suppliers, and production schedules. Holiday allowance: 25 working days + bank holidays.
Jun 30, 2026
Full time
Our client is a long-established, family-run business with an excellent reputation for quality, service, and craftsmanship within the flooring industry, based in Caerphilly. The business has grown into a leading supplier of premium flooring solutions across the UK, supplying both retailers and builders' merchants nationwide. As they embark on a journey of growth, they are now looking for Customer Experience Manager to join their team. This is an office based role, looking after an established team of 5. The key responsibility for the customer experience manager, is to lead and develop the Customer experience team to provide an outstanding experience to all internal and external customers, responsible for proactive inbound and outbound call management, lead conversion & pipeline maintenance and efficient order management. The role will champion the customer experience, advocating for customers' needs within the organisationThis is a senior role that will sit within their Leadership Team Duties and responsibilities Drive proactive Inbound call management - using calls as sales opportunities and delivering quality service. Implement order management process that ensures accuracy, efficiency and timeliness Triage post sales issues and solve where able; escalate to Technical Services team where appropriate Drive proactive Outbound call management - engage with prescribed list of customers to drive remote customer relationship management Oversee opportunity management, ensuring accurate and timely pipeline updates feeding into sales and procurement forecasts. Support lead generation activities and drive high rates of conversion. Handle escalations and ensure timely, effective, resolution of customer issues Maintain strong remote customer relationships through phone, email, and digital channels. Ensure consistent communication standards across the team. Ensure high-quality data entry and CRM compliance. Provide day-to-day leadership, coaching, and support to the Customer Service team. Monitor performance, run team meetings, and provide training to drive continuous improvement. Foster a positive, collaborative, and customer-focused team environment. Support the creation of case studies by identifying suitable customer success stories and coordinating content gathering. Collaborate with other departments to address customer feedback and drive improvements Optimise processes and workflows to increase efficiency, consistency and service quality Requirements Strong communication skills, both written and verbal. High attention to detail with excellent administrative discipline. Strong organisational and time management skills in a fast-paced environment. Ability to coach, mentor, and motivate team members. Confident using CRM systems (Salesforce desirable) to manage pipelines and customer interactions. Analytical skills to interpret data, identify trends, and drive performance improvements. Customer-focused mindset with the ability to build rapport remotely. Problem-solving ability to identify issues and implement effective solutions. Benefits Salary- £40,000- £45,000 basic Private Healthcare Hours: 08:00-17:00, Monday to Friday, with a 60-minute lunch break. This role requires flexibility around working hours to meet the needs of customers, suppliers, and production schedules. Holiday allowance: 25 working days + bank holidays.
Customer Contact Specialist Burnley Temporary 6-12 month contract (subject to review) £12.71 per hour rising to £14.27 per hour Working Hours: Monday to Friday, 37.5 hours per week (between 8:30am - 5:30pm) Benefits: Generous annual leave (28 days rising to 36 days after 12 weeks) Hybrid working available (3 days in office) once fully trained and approved Excellent overall benefits package Please note: A DBS check is required for this role Mpeople Recruitment are currently recruiting for a Customer Contact Specialist to join a busy and supportive team based in Burnley. This is a fantastic opportunity for someone with strong customer service experience who thrives in a fast-paced, service-led environment. Key Responsibilities: Handle incoming calls relating to technical queries and account issues Resolve customer concerns quickly and effectively Provide clear advice and guidance to customers Process payments securely over the phone Update and maintain accurate customer records on internal systems Proactively contact customers regarding account alerts Support troubleshooting and resolution of device-related issues Prepare and issue customer communications in line with GDPR requirements Carry out security checks during customer calls Maintain clear communication with customers and colleagues Close and manage alerts within internal systems Provide information to support reporting for management Carry out additional tasks as requested by your line manager Skills & Experience: Previous experience in a customer service or contact centre environment Confident using IT systems, including databases and Microsoft Office Strong attention to detail and accuracy Ability to remain calm and make decisions under pressure Excellent communication skills with the ability to handle challenging situations Well organised with the ability to prioritise workloads and meet deadlines A professional, flexible, and proactive approach Experience working to targets is desirable Mpeople Recruitment are acting as an Employment Business on behalf of our client. Due to high application volumes, if you do not hear from us within 5 days, please assume your application has not been successful.
Jun 30, 2026
Seasonal
Customer Contact Specialist Burnley Temporary 6-12 month contract (subject to review) £12.71 per hour rising to £14.27 per hour Working Hours: Monday to Friday, 37.5 hours per week (between 8:30am - 5:30pm) Benefits: Generous annual leave (28 days rising to 36 days after 12 weeks) Hybrid working available (3 days in office) once fully trained and approved Excellent overall benefits package Please note: A DBS check is required for this role Mpeople Recruitment are currently recruiting for a Customer Contact Specialist to join a busy and supportive team based in Burnley. This is a fantastic opportunity for someone with strong customer service experience who thrives in a fast-paced, service-led environment. Key Responsibilities: Handle incoming calls relating to technical queries and account issues Resolve customer concerns quickly and effectively Provide clear advice and guidance to customers Process payments securely over the phone Update and maintain accurate customer records on internal systems Proactively contact customers regarding account alerts Support troubleshooting and resolution of device-related issues Prepare and issue customer communications in line with GDPR requirements Carry out security checks during customer calls Maintain clear communication with customers and colleagues Close and manage alerts within internal systems Provide information to support reporting for management Carry out additional tasks as requested by your line manager Skills & Experience: Previous experience in a customer service or contact centre environment Confident using IT systems, including databases and Microsoft Office Strong attention to detail and accuracy Ability to remain calm and make decisions under pressure Excellent communication skills with the ability to handle challenging situations Well organised with the ability to prioritise workloads and meet deadlines A professional, flexible, and proactive approach Experience working to targets is desirable Mpeople Recruitment are acting as an Employment Business on behalf of our client. Due to high application volumes, if you do not hear from us within 5 days, please assume your application has not been successful.
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role This role will put you at the fore front of our Business Centre. It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide. Not only will you be managing a team in excess of 40 colleagues you will play a key role within the store's management team, assuming the role of Duty Manager at points throughout the week. This is a fantastic opportunity to be part of a successful team where you can kick start a career in Food Wholesaling. You will be responsible for Ensuring that the team comply with legal standards and company procedures at all times. Ensuring that your team are fully trained in cash handling to minimise losses Controlling debt and recover overdue or failed payments from customers Maintaining accurate and timely payroll records. Engaging with customers to prevent or resolve customer issues and complaints, utilising their feedback to improve customer service and satisfaction Liaising with other department Supervisors to monitor orders for delivery Managing a team of customer focused individuals throughout reception and checkout area You will need To be successful in this role your skills and experience will include: Passionate about providing exceptional customer service Flexible, adaptable and enjoys working with, as well as managing a team An excellent communicator and have some experience in supervising or managing a team. Practical experience in the retail trade About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Jun 30, 2026
Full time
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role This role will put you at the fore front of our Business Centre. It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide. Not only will you be managing a team in excess of 40 colleagues you will play a key role within the store's management team, assuming the role of Duty Manager at points throughout the week. This is a fantastic opportunity to be part of a successful team where you can kick start a career in Food Wholesaling. You will be responsible for Ensuring that the team comply with legal standards and company procedures at all times. Ensuring that your team are fully trained in cash handling to minimise losses Controlling debt and recover overdue or failed payments from customers Maintaining accurate and timely payroll records. Engaging with customers to prevent or resolve customer issues and complaints, utilising their feedback to improve customer service and satisfaction Liaising with other department Supervisors to monitor orders for delivery Managing a team of customer focused individuals throughout reception and checkout area You will need To be successful in this role your skills and experience will include: Passionate about providing exceptional customer service Flexible, adaptable and enjoys working with, as well as managing a team An excellent communicator and have some experience in supervising or managing a team. Practical experience in the retail trade About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
About the job Flatpay is one of Europe's fastest-growing fintech companies and we've recently launched in the UK. What you'll do Role : Business Development Representative Location: On site 5 days per week Address: Soho Works, 2 Television Centre, White City, London Salary: £40k-£45k OTE. Commission uncapped Responsibilities: Conduct outbound cold calls to merchants to spark interest in Flatpay Qualify leads and book on-site meetings for Sales Managers Maintain clean, accurate data in the CRM; log activities and outcomes meticulously Iterate on outreach scripts and tactics based on results and coaching Provide feedback on merchant responses, competitor insights and pitch success Who you are Skills & Attributes High energy, persistence and positive attitude toward cold outreach Strong verbal and written persuasion skills and quick rapport building Metrics-driven mindset and comfort working toward daily/weekly targets Receptive to feedback and eager to learn sales best practices Ability to multitask, manage time effectively and stay organised in a fast-paced environment Our Values At Flatpay, how we work matters as much as what we achieve. Happy Humans - We bring energy to our work and create teams people enjoy being part of. No Assholes - We perform at a high level while treating colleagues and customers with respect. It's Our Business, Own It - Everyone takes responsibility and manages their work like it's their own business. Start With No - We challenge ideas, think commercially and focus on what truly creates value. Sky-High Ambitions - We set bold goals and expect people to keep raising the bar. The Best Argument Wins - Titles don't decide outcomes. We debate openly to reach the best decisions. Background No previous telesales experience required 1-2 years of customer facing roles preferred (e.g customer support, retail, restaurants, telesales) Fluent in English Right to work in the UK (unfortunately we can't offer visa sponsorship right now) Candidate Journey Application Review- Our Talent Team reviews your CV to assess experience and potential fit. AI Screening -complete a short AI assisted assessment to show case your communication and sales potential (every assessment is listened to by a real person) Assessment Day- join us at our White City office for an on-site assessment day to meet the team. Offer- Successful candidates receive a fast-turnaround offer, with onboarding dates available monthly.
Jun 30, 2026
Full time
About the job Flatpay is one of Europe's fastest-growing fintech companies and we've recently launched in the UK. What you'll do Role : Business Development Representative Location: On site 5 days per week Address: Soho Works, 2 Television Centre, White City, London Salary: £40k-£45k OTE. Commission uncapped Responsibilities: Conduct outbound cold calls to merchants to spark interest in Flatpay Qualify leads and book on-site meetings for Sales Managers Maintain clean, accurate data in the CRM; log activities and outcomes meticulously Iterate on outreach scripts and tactics based on results and coaching Provide feedback on merchant responses, competitor insights and pitch success Who you are Skills & Attributes High energy, persistence and positive attitude toward cold outreach Strong verbal and written persuasion skills and quick rapport building Metrics-driven mindset and comfort working toward daily/weekly targets Receptive to feedback and eager to learn sales best practices Ability to multitask, manage time effectively and stay organised in a fast-paced environment Our Values At Flatpay, how we work matters as much as what we achieve. Happy Humans - We bring energy to our work and create teams people enjoy being part of. No Assholes - We perform at a high level while treating colleagues and customers with respect. It's Our Business, Own It - Everyone takes responsibility and manages their work like it's their own business. Start With No - We challenge ideas, think commercially and focus on what truly creates value. Sky-High Ambitions - We set bold goals and expect people to keep raising the bar. The Best Argument Wins - Titles don't decide outcomes. We debate openly to reach the best decisions. Background No previous telesales experience required 1-2 years of customer facing roles preferred (e.g customer support, retail, restaurants, telesales) Fluent in English Right to work in the UK (unfortunately we can't offer visa sponsorship right now) Candidate Journey Application Review- Our Talent Team reviews your CV to assess experience and potential fit. AI Screening -complete a short AI assisted assessment to show case your communication and sales potential (every assessment is listened to by a real person) Assessment Day- join us at our White City office for an on-site assessment day to meet the team. Offer- Successful candidates receive a fast-turnaround offer, with onboarding dates available monthly.
St Annes / Blackpool Full-time Permanent £27,000 - £31,500 per annum dependent on experience + Training About Thompsons At Thompsons , we specialise in delivering high-quality shopfitting, fit-out, and construction projects across the UK. Key sectors include hospitality, hotels, quick serve, and new build developments.Working with many global brands, we deliver projects on a fast-track basis, often within live environments, where accuracy, responsiveness, and teamwork are critical . Our reputation is built on consistently meeting tight deadlines, maintaining high standards, and delivering within budgets.Every department plays a crucial role in this success-and our Buying team sits at the centre of project delivery . - The Role We are seeking a capable and motivated Buyer & Plant Hire Support (Construction / Shopfitting / Fit-Out) to join our team.This role will suit either: A Buyer within construction or fit-out Or a high-potential junior candidate with some industry exposure who is ready to step up and develop quickly We are open to individuals who are early in their career but demonstrate the drive, work ethic, and attitude needed to succeed in a fast-paced procurement environment .You will be responsible for sourcing and managing the supply of materials, fixtures, fittings, and supporting in the hiring of plant and skips , whilst ensuring projects are delivered on time, within budget, and to the required quality standards . Key Responsibilities Procurement & Purchasing Source and procure shopfitting and construction materials , including joinery, fixtures, fittings, finishes, and specialist items Obtain and assess supplier and subcontractor quotations against drawings, specifications, and project requirements Raise, manage, and track purchase orders through to delivery and invoicing Support value-led purchasing decisions to achieve best cost and quality outcomes Project-Based Procurement Work closely with Project Managers, Quantity Surveyors, and site teams Interpret specifications and schedules to determine procurement requirements Plan procurement activities in line with fast-track project programmes Ensure materials and services are delivered on time to avoid delays Supplier & Supply Chain Management Develop and maintain relationships with suppliers, subcontractors, and manufacturers Source specialist suppliers for bespoke items where required Negotiate pricing, lead times, and availability Monitor supplier performance and resolve any issues quickly and effectively Cost Control & Commercial Awareness Support delivery of projects within budget constraints Identify opportunities for cost savings and alternative sourcing Work alongside the commercial team to ensure alignment with project budgets Maintain visibility of procurement spend across projects Logistics & Coordination Coordinate deliveries to site, including phased and just-in-time deliveries Manage procurement requirements across multiple concurrent projects Liaise with site teams to ensure materials are available when required Compliance & Systems Ensure materials meet required specifications and standards Maintain accurate procurement records and documentation Use systems such as Sage 200 (training and support provided where necessary) Skills & Experience Experience or exposure to construction, shopfitting, fit-out, building materials and plant hire Understanding of procurement, purchasing, or supply chain processes Broad knowledge (or willingness to learn) of building materials used in key sec Familiarity with Sage 200 advantageous Strong organisational skills with high attention to detail Good standard of English and Maths Competent use of IT systems including Excel Personal Attributes Strong work ethic with a determination to see tasks through to completion Able to perform in a fast-paced, deadline-driven environment Professional, dependable, and accountable Enthusiastic with a genuine interest in learning about new materials and suppliers Proactive, solutions-focused, and resilient under pressure A team player who contributes to the overall success of the business Why Join Thompsons? Be part of a business delivering high-quality, fast-track construction and shopfitting projects Ongoing training and development, including support with internal systems Work within a supportive and experienced team environment Play a key role in maintaining our reputation for delivery, reliability, and repeat business Working Environment Fast-track programmes with tight deadlines and high expectations Multiple projects running simultaneously across different locations High level of responsibility and autonomy A culture where performance, accuracy, and commitment are valued REF-
Jun 30, 2026
Full time
St Annes / Blackpool Full-time Permanent £27,000 - £31,500 per annum dependent on experience + Training About Thompsons At Thompsons , we specialise in delivering high-quality shopfitting, fit-out, and construction projects across the UK. Key sectors include hospitality, hotels, quick serve, and new build developments.Working with many global brands, we deliver projects on a fast-track basis, often within live environments, where accuracy, responsiveness, and teamwork are critical . Our reputation is built on consistently meeting tight deadlines, maintaining high standards, and delivering within budgets.Every department plays a crucial role in this success-and our Buying team sits at the centre of project delivery . - The Role We are seeking a capable and motivated Buyer & Plant Hire Support (Construction / Shopfitting / Fit-Out) to join our team.This role will suit either: A Buyer within construction or fit-out Or a high-potential junior candidate with some industry exposure who is ready to step up and develop quickly We are open to individuals who are early in their career but demonstrate the drive, work ethic, and attitude needed to succeed in a fast-paced procurement environment .You will be responsible for sourcing and managing the supply of materials, fixtures, fittings, and supporting in the hiring of plant and skips , whilst ensuring projects are delivered on time, within budget, and to the required quality standards . Key Responsibilities Procurement & Purchasing Source and procure shopfitting and construction materials , including joinery, fixtures, fittings, finishes, and specialist items Obtain and assess supplier and subcontractor quotations against drawings, specifications, and project requirements Raise, manage, and track purchase orders through to delivery and invoicing Support value-led purchasing decisions to achieve best cost and quality outcomes Project-Based Procurement Work closely with Project Managers, Quantity Surveyors, and site teams Interpret specifications and schedules to determine procurement requirements Plan procurement activities in line with fast-track project programmes Ensure materials and services are delivered on time to avoid delays Supplier & Supply Chain Management Develop and maintain relationships with suppliers, subcontractors, and manufacturers Source specialist suppliers for bespoke items where required Negotiate pricing, lead times, and availability Monitor supplier performance and resolve any issues quickly and effectively Cost Control & Commercial Awareness Support delivery of projects within budget constraints Identify opportunities for cost savings and alternative sourcing Work alongside the commercial team to ensure alignment with project budgets Maintain visibility of procurement spend across projects Logistics & Coordination Coordinate deliveries to site, including phased and just-in-time deliveries Manage procurement requirements across multiple concurrent projects Liaise with site teams to ensure materials are available when required Compliance & Systems Ensure materials meet required specifications and standards Maintain accurate procurement records and documentation Use systems such as Sage 200 (training and support provided where necessary) Skills & Experience Experience or exposure to construction, shopfitting, fit-out, building materials and plant hire Understanding of procurement, purchasing, or supply chain processes Broad knowledge (or willingness to learn) of building materials used in key sec Familiarity with Sage 200 advantageous Strong organisational skills with high attention to detail Good standard of English and Maths Competent use of IT systems including Excel Personal Attributes Strong work ethic with a determination to see tasks through to completion Able to perform in a fast-paced, deadline-driven environment Professional, dependable, and accountable Enthusiastic with a genuine interest in learning about new materials and suppliers Proactive, solutions-focused, and resilient under pressure A team player who contributes to the overall success of the business Why Join Thompsons? Be part of a business delivering high-quality, fast-track construction and shopfitting projects Ongoing training and development, including support with internal systems Work within a supportive and experienced team environment Play a key role in maintaining our reputation for delivery, reliability, and repeat business Working Environment Fast-track programmes with tight deadlines and high expectations Multiple projects running simultaneously across different locations High level of responsibility and autonomy A culture where performance, accuracy, and commitment are valued REF-
Your new company A fast-growing MSP based in Manchester/Birmingham that offer IT Managed Services across WAN/LAN, SD-WAN, Wireless Networks, Datacentres and Network Security. Your new role The Project Manager role is responsible for leading the end-to-end delivery of multiple customer projects across LAN, WAN, Wi-Fi, SD-WAN, and security solutions, ensuring they are completed on time, within budget, and aligned to business objectives. This includes owning the full project lifecycle from initiation through to handover, building plans and forecasts, managing resources and governance, and maintaining accurate documentation such as RAID logs and project plans. The role requires close coordination of internal teams and customer stakeholders, running workshops and updates, building trusted relationships, and communicating progress clearly. A key focus is proactively identifying and mitigating risks, resolving issues, and adapting to a fast-paced, evolving environment while upholding best-practice processes and delivering high-quality outcomes that support strategic goals. What you'll need to succeed At least 5+ years managing complex IT or telecoms infrastructure projects within an MSP environment and a strong track record of delivering on time and within budget. Proven experience delivering WAN, SD-WAN, LAN, and Wi-Fi solutions, with a solid understanding of networking and security concepts. Strong grasp of methodologies such as Waterfall, Agile, or hybrid approaches, with experience using tools like Monday, MS Project, and Excel. Demonstrates strong skills in project governance, documentation, reporting, and managing risk, compliance, and regulatory requirements. Excellent interpersonal and communication skills, with the ability to align stakeholders, manage expectations, and present confidently to customers and internal teams. Highly organised, detail-oriented, and proactive, with the ability to thrive in a fast-paced, evolving environment while taking ownership and delivering practical solutions. What you'll get in return You can expect a competitive salary in the region of £60,000 to £85,000 (depending on experience) along with a range of benefits including pension contribution, private healthcare, life assurance and flexible and hybrid working (office based 3 days a week Mon/Wed/Thu). Please only apply if you have demonstrable experience working in an MSP environment, and a proven track record of delivering Infrastructure/Networking solutions (WAN/LAN & SD-WAN) to external customers. The role also requires an onsite presence up to 3 days a week and is only applicable to candidates based within a commutable distance (30 miles) to Manchester or Birmingham. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 30, 2026
Full time
Your new company A fast-growing MSP based in Manchester/Birmingham that offer IT Managed Services across WAN/LAN, SD-WAN, Wireless Networks, Datacentres and Network Security. Your new role The Project Manager role is responsible for leading the end-to-end delivery of multiple customer projects across LAN, WAN, Wi-Fi, SD-WAN, and security solutions, ensuring they are completed on time, within budget, and aligned to business objectives. This includes owning the full project lifecycle from initiation through to handover, building plans and forecasts, managing resources and governance, and maintaining accurate documentation such as RAID logs and project plans. The role requires close coordination of internal teams and customer stakeholders, running workshops and updates, building trusted relationships, and communicating progress clearly. A key focus is proactively identifying and mitigating risks, resolving issues, and adapting to a fast-paced, evolving environment while upholding best-practice processes and delivering high-quality outcomes that support strategic goals. What you'll need to succeed At least 5+ years managing complex IT or telecoms infrastructure projects within an MSP environment and a strong track record of delivering on time and within budget. Proven experience delivering WAN, SD-WAN, LAN, and Wi-Fi solutions, with a solid understanding of networking and security concepts. Strong grasp of methodologies such as Waterfall, Agile, or hybrid approaches, with experience using tools like Monday, MS Project, and Excel. Demonstrates strong skills in project governance, documentation, reporting, and managing risk, compliance, and regulatory requirements. Excellent interpersonal and communication skills, with the ability to align stakeholders, manage expectations, and present confidently to customers and internal teams. Highly organised, detail-oriented, and proactive, with the ability to thrive in a fast-paced, evolving environment while taking ownership and delivering practical solutions. What you'll get in return You can expect a competitive salary in the region of £60,000 to £85,000 (depending on experience) along with a range of benefits including pension contribution, private healthcare, life assurance and flexible and hybrid working (office based 3 days a week Mon/Wed/Thu). Please only apply if you have demonstrable experience working in an MSP environment, and a proven track record of delivering Infrastructure/Networking solutions (WAN/LAN & SD-WAN) to external customers. The role also requires an onsite presence up to 3 days a week and is only applicable to candidates based within a commutable distance (30 miles) to Manchester or Birmingham. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
