Hotel Duty Manager (8757) Location: Reigate Area, Surrey Job Type: Full-Time, Permanent. Shift work, 5 days over 7. Salary: Up to £32,000 per annum (Dependent on Experience) Our client, a well-established, 50 bed hotel in the Reigate area, is seeking an experienced and hands-on Hotel Duty Manager to join their management team. This is an excellent opportunity for a hospitality professional with a strong background in hotel operations, weddings and events, and food & beverage management. The successful candidate will play a key role in the day-to-day running of the hotel, ensuring exceptional guest experiences while supporting operational excellence across all departments. This position would suit someone who thrives in a fast-paced environment, enjoys leading teams, and has a passion for delivering outstanding hospitality. Key Responsibilities Hotel Operations Oversee the smooth day-to-day operation of the hotel during assigned shifts. Act as the senior manager on duty, taking responsibility for operational decision-making and guest satisfaction. Support all operational departments, including Front Office, Housekeeping, Food & Beverage, Weddings & Events, and Maintenance. Conduct regular operational checks to ensure service standards and presentation are maintained throughout the property. Weddings, Events & Functions Support the delivery of weddings, conferences, private functions, and special events. Ensure events run smoothly, liaising with operational teams to deliver exceptional customer experiences. Act as a point of contact for clients and guests during events, resolving any issues professionally and efficiently. Assist in coordinating event logistics and ensuring all service expectations are met. Food & Beverage Operations Support the management of restaurant, bar, banqueting, and conference catering operations. Ensure high standards of food and beverage service are consistently delivered. Assist with stock control, cash handling procedures, and service efficiency where required. Work closely with kitchen and front-of-house teams to maximise guest satisfaction. Guest Experience Deliver exceptional customer service and lead by example. Handle guest feedback, concerns, and complaints in a professional and proactive manner. Build positive relationships with guests to encourage repeat business and positive reviews. Team Leadership Supervise, motivate, and support team members across multiple departments. Assist with staff training, shift planning, and performance management. Foster a positive and collaborative working environment focused on service excellence. Health, Safety & Compliance Ensure compliance with company policies, licensing requirements, and UK health and safety legislation. Monitor security, safety, and emergency procedures across the hotel. Respond effectively to incidents and operational challenges as they arise. Administration Complete shift reports, handovers, and incident documentation accurately. Support management with operational planning, reporting, and continuous improvement initiatives. Assist with financial procedures, including cash reconciliation where required. About You: Previous experience in a Duty Manager, Assistant Manager, Operations Manager, or similar hotel management role. Strong operational hotel experience with exposure to weddings, events, conferences, and banqueting. Food & Beverage management or supervisory experience. Excellent leadership, communication, and organisational skills. The ability to remain calm under pressure and manage multiple priorities. Knowledge of hotel PMS systems such as Opera, Guestline, Rezlynx, or similar would be advantageous. Flexibility to work a variety of shifts, including evenings, weekends, and bank holidays. We do receive a significant number of applications. If you have not been contacted by a member of our team within 10 days of your application, please note that on this occasion you have not be shortlisted for the position. If you are ever in doubt about this, please call our team. By applying to this vacancy, you accept Jade Recruitment Limited's Privacy and GDPR Policy which can be found via our website, in turn giving us consent to contact you. Jade Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Jun 26, 2026
Full time
Hotel Duty Manager (8757) Location: Reigate Area, Surrey Job Type: Full-Time, Permanent. Shift work, 5 days over 7. Salary: Up to £32,000 per annum (Dependent on Experience) Our client, a well-established, 50 bed hotel in the Reigate area, is seeking an experienced and hands-on Hotel Duty Manager to join their management team. This is an excellent opportunity for a hospitality professional with a strong background in hotel operations, weddings and events, and food & beverage management. The successful candidate will play a key role in the day-to-day running of the hotel, ensuring exceptional guest experiences while supporting operational excellence across all departments. This position would suit someone who thrives in a fast-paced environment, enjoys leading teams, and has a passion for delivering outstanding hospitality. Key Responsibilities Hotel Operations Oversee the smooth day-to-day operation of the hotel during assigned shifts. Act as the senior manager on duty, taking responsibility for operational decision-making and guest satisfaction. Support all operational departments, including Front Office, Housekeeping, Food & Beverage, Weddings & Events, and Maintenance. Conduct regular operational checks to ensure service standards and presentation are maintained throughout the property. Weddings, Events & Functions Support the delivery of weddings, conferences, private functions, and special events. Ensure events run smoothly, liaising with operational teams to deliver exceptional customer experiences. Act as a point of contact for clients and guests during events, resolving any issues professionally and efficiently. Assist in coordinating event logistics and ensuring all service expectations are met. Food & Beverage Operations Support the management of restaurant, bar, banqueting, and conference catering operations. Ensure high standards of food and beverage service are consistently delivered. Assist with stock control, cash handling procedures, and service efficiency where required. Work closely with kitchen and front-of-house teams to maximise guest satisfaction. Guest Experience Deliver exceptional customer service and lead by example. Handle guest feedback, concerns, and complaints in a professional and proactive manner. Build positive relationships with guests to encourage repeat business and positive reviews. Team Leadership Supervise, motivate, and support team members across multiple departments. Assist with staff training, shift planning, and performance management. Foster a positive and collaborative working environment focused on service excellence. Health, Safety & Compliance Ensure compliance with company policies, licensing requirements, and UK health and safety legislation. Monitor security, safety, and emergency procedures across the hotel. Respond effectively to incidents and operational challenges as they arise. Administration Complete shift reports, handovers, and incident documentation accurately. Support management with operational planning, reporting, and continuous improvement initiatives. Assist with financial procedures, including cash reconciliation where required. About You: Previous experience in a Duty Manager, Assistant Manager, Operations Manager, or similar hotel management role. Strong operational hotel experience with exposure to weddings, events, conferences, and banqueting. Food & Beverage management or supervisory experience. Excellent leadership, communication, and organisational skills. The ability to remain calm under pressure and manage multiple priorities. Knowledge of hotel PMS systems such as Opera, Guestline, Rezlynx, or similar would be advantageous. Flexibility to work a variety of shifts, including evenings, weekends, and bank holidays. We do receive a significant number of applications. If you have not been contacted by a member of our team within 10 days of your application, please note that on this occasion you have not be shortlisted for the position. If you are ever in doubt about this, please call our team. By applying to this vacancy, you accept Jade Recruitment Limited's Privacy and GDPR Policy which can be found via our website, in turn giving us consent to contact you. Jade Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Nursing & Midwifery Council
City Of Westminster, London
Our vision is for safe and effective nursing and midwifery practice across the four countries of the UK - regulated and supported by the NMC - a fit for the future organisation, with fairness and equity at the heart of everything we do. Our role is to protect the public and maintain confidence in the nursing and midwifery professions. As the largest independent regulator in Europe of more than 860,000 nursing and midwifery professionals, we have a crucial role in making this a reality. We do this by setting and promoting high education and professional standards for all future and registered nurses and midwives in the UK and nursing associates in England. We also ensure every nurse, midwife and nursing associate on our Register meets clear standards of conduct and practice which protects the public and the reputation of our professions. We have a duty to investigate concerns and to take steps to protect the public in the relatively rare instances where we need to limit or restrict a nurse, midwife or nursing associate's right to practise. We are building a new NMC with integrity, fairness, respect, equity and effectiveness at its core. We are determined to improve and modernise our culture and ways of working. This will ensure that the public and professionals feel confident in our work. About the team and what we do The NMC needs insight to choose the best approaches to regulation and evaluate the impact of our work. We also have a responsibility to share insights from our work as a regulator with others to help influence positive changes in the wider health and social care environment for the benefit of those receiving care. The insight team at the NMC produces a lot of outputs to support more effective regulatory decision-making. These outputs, while often produced for very specific purposes, contain useful insights that would be of interest and helpful to others outside of the NMC. Your role and impact As Research and Evidence Manager you will lead the development and production of our flagship insight publications (including our Spotlight on Nursing and Midwifery publication) - a key part of which is translating our portfolio of insight outputs into coherent and compelling stories that contribute directly to the NMC's corporate priorities and influencing objectives. You'll work collaboratively with colleagues and external partners to proactively identify gaps and influencing opportunities to inform NMC insights. You'll matrix manage other insight colleagues who are producing insights to feed into NMC outputs. What you'll bring You'll be an experienced research, insight or evidence professional with a strong track record of turning complex information into clear, compelling narratives that influence decision-making and drive positive change. You'll be confident working with both quantitative and qualitative evidence, bringing together insights from multiple sources to identify key themes, trends and opportunities. You'll have excellent writing and editing skills, with the ability to adapt your approach for different audiences, from senior leaders and policymakers to professional and public stakeholders. You'll be highly collaborative, building effective relationships across teams and with external partners to maximise the impact of our insight work. You'll be comfortable working in a matrix environment, providing leadership and direction to colleagues while supporting the delivery of high-quality outputs. You'll bring strong project management skills, balancing multiple priorities and ensuring that publications are delivered to a high standard and on time. You'll also be motivated by the opportunity to evaluate the impact of insight activity and continuously improve how evidence is used to support the NMC's strategic goals. Most importantly, you'll share our commitment to fairness, equity and public protection, and be passionate about using evidence and insight to improve outcomes for people who use health and social care services across the UK. Benefits 30 days annual leave Enhanced Pension Contributions via our attractive Pension Scheme - with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions Life Insurance - 4 x current salary Hybrid working Enhanced Maternity and Paternity Leave 24 Hours Employee Assistance Programme Cycle to Work Scheme Perkbox membership Subsidised restaurant in our Portland Place office Season ticket loans Additional Information The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post. Hybrid Working Policy We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working. Our Pay Policy It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request. For our internal colleagues, you will be paid in accordance to our internal pay policy. Reasonable adjustments We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us. Screening and vetting All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.
Jun 25, 2026
Full time
Our vision is for safe and effective nursing and midwifery practice across the four countries of the UK - regulated and supported by the NMC - a fit for the future organisation, with fairness and equity at the heart of everything we do. Our role is to protect the public and maintain confidence in the nursing and midwifery professions. As the largest independent regulator in Europe of more than 860,000 nursing and midwifery professionals, we have a crucial role in making this a reality. We do this by setting and promoting high education and professional standards for all future and registered nurses and midwives in the UK and nursing associates in England. We also ensure every nurse, midwife and nursing associate on our Register meets clear standards of conduct and practice which protects the public and the reputation of our professions. We have a duty to investigate concerns and to take steps to protect the public in the relatively rare instances where we need to limit or restrict a nurse, midwife or nursing associate's right to practise. We are building a new NMC with integrity, fairness, respect, equity and effectiveness at its core. We are determined to improve and modernise our culture and ways of working. This will ensure that the public and professionals feel confident in our work. About the team and what we do The NMC needs insight to choose the best approaches to regulation and evaluate the impact of our work. We also have a responsibility to share insights from our work as a regulator with others to help influence positive changes in the wider health and social care environment for the benefit of those receiving care. The insight team at the NMC produces a lot of outputs to support more effective regulatory decision-making. These outputs, while often produced for very specific purposes, contain useful insights that would be of interest and helpful to others outside of the NMC. Your role and impact As Research and Evidence Manager you will lead the development and production of our flagship insight publications (including our Spotlight on Nursing and Midwifery publication) - a key part of which is translating our portfolio of insight outputs into coherent and compelling stories that contribute directly to the NMC's corporate priorities and influencing objectives. You'll work collaboratively with colleagues and external partners to proactively identify gaps and influencing opportunities to inform NMC insights. You'll matrix manage other insight colleagues who are producing insights to feed into NMC outputs. What you'll bring You'll be an experienced research, insight or evidence professional with a strong track record of turning complex information into clear, compelling narratives that influence decision-making and drive positive change. You'll be confident working with both quantitative and qualitative evidence, bringing together insights from multiple sources to identify key themes, trends and opportunities. You'll have excellent writing and editing skills, with the ability to adapt your approach for different audiences, from senior leaders and policymakers to professional and public stakeholders. You'll be highly collaborative, building effective relationships across teams and with external partners to maximise the impact of our insight work. You'll be comfortable working in a matrix environment, providing leadership and direction to colleagues while supporting the delivery of high-quality outputs. You'll bring strong project management skills, balancing multiple priorities and ensuring that publications are delivered to a high standard and on time. You'll also be motivated by the opportunity to evaluate the impact of insight activity and continuously improve how evidence is used to support the NMC's strategic goals. Most importantly, you'll share our commitment to fairness, equity and public protection, and be passionate about using evidence and insight to improve outcomes for people who use health and social care services across the UK. Benefits 30 days annual leave Enhanced Pension Contributions via our attractive Pension Scheme - with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions Life Insurance - 4 x current salary Hybrid working Enhanced Maternity and Paternity Leave 24 Hours Employee Assistance Programme Cycle to Work Scheme Perkbox membership Subsidised restaurant in our Portland Place office Season ticket loans Additional Information The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post. Hybrid Working Policy We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working. Our Pay Policy It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request. For our internal colleagues, you will be paid in accordance to our internal pay policy. Reasonable adjustments We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us. Screening and vetting All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.
Restaurant Manager £40,000 per annum + Fantastic Tips Ingatestone, CM4 Essex Car driver essential An exciting opportunity has arisen for an experienced Restaurant Manager to join an acclaimed 2 AA Rosette fine dining restaurant , located in a beautiful countryside setting between Billericay and Chelmsford . Renowned for exceptional food and impeccable service, we are looking for a passionate hospitality professional with previous experience within a high-end restaurant, luxury hotel or fine dining venue to lead our front-of-house team and deliver outstanding guest experiences. Restaurant Manager Responsibilities Manage the day-to-day operation of the restaurant and front-of-house team. Deliver exceptional customer service and ensure consistently high standards. Lead, motivate and develop a professional and dedicated team. Recruit, train and mentor staff members. Manage rotas and staffing levels. Work closely with the Head Chef and senior management team. Monitor stock levels and assist with cost control. Handle guest feedback and ensure complete customer satisfaction. Ensure compliance with health and safety and licensing regulations. Requirements Previous experience as a Restaurant Manager , Assistant Restaurant Manager or Food & Beverage Manager within a fine dining restaurant, luxury hotel or high-end hospitality venue . Proven ability to lead and inspire a team. Excellent communication and organisational skills. Strong knowledge of food, wine and premium service standards. A hands-on approach and genuine passion for hospitality. Commercial awareness and attention to detail. Ability to work evenings and weekends. Full UK driving licence and own transport are essential due to the location. Salary & Benefits £40,000 basic salary Fantastic tips on top of salary Staff meals provided whilst on duty Company pension scheme Ongoing training and development Career progression opportunities Supportive and professional working environment Opportunity to work within an established 2 AA Rosette restaurant Experience: Restaurant management: 2 years (required) Fine dining or luxury hospitality: 2 years (required) Licence/Certification: Full UK Driving Licence (required)
Jun 24, 2026
Full time
Restaurant Manager £40,000 per annum + Fantastic Tips Ingatestone, CM4 Essex Car driver essential An exciting opportunity has arisen for an experienced Restaurant Manager to join an acclaimed 2 AA Rosette fine dining restaurant , located in a beautiful countryside setting between Billericay and Chelmsford . Renowned for exceptional food and impeccable service, we are looking for a passionate hospitality professional with previous experience within a high-end restaurant, luxury hotel or fine dining venue to lead our front-of-house team and deliver outstanding guest experiences. Restaurant Manager Responsibilities Manage the day-to-day operation of the restaurant and front-of-house team. Deliver exceptional customer service and ensure consistently high standards. Lead, motivate and develop a professional and dedicated team. Recruit, train and mentor staff members. Manage rotas and staffing levels. Work closely with the Head Chef and senior management team. Monitor stock levels and assist with cost control. Handle guest feedback and ensure complete customer satisfaction. Ensure compliance with health and safety and licensing regulations. Requirements Previous experience as a Restaurant Manager , Assistant Restaurant Manager or Food & Beverage Manager within a fine dining restaurant, luxury hotel or high-end hospitality venue . Proven ability to lead and inspire a team. Excellent communication and organisational skills. Strong knowledge of food, wine and premium service standards. A hands-on approach and genuine passion for hospitality. Commercial awareness and attention to detail. Ability to work evenings and weekends. Full UK driving licence and own transport are essential due to the location. Salary & Benefits £40,000 basic salary Fantastic tips on top of salary Staff meals provided whilst on duty Company pension scheme Ongoing training and development Career progression opportunities Supportive and professional working environment Opportunity to work within an established 2 AA Rosette restaurant Experience: Restaurant management: 2 years (required) Fine dining or luxury hospitality: 2 years (required) Licence/Certification: Full UK Driving Licence (required)
Restaurant Supervisor/ Assistant Manager On Site Parking, Great Development Opportunities Stunning 2aa rosette Awarded Hotel Weybridge £31k + package (27k basic + generous £4k service charge and tips) The Client Our client have a fantastic opportunity for a Restaurant Supervisor to join their highly talented team, for a central popular 4 star hotel in Weybridge. Responsibilities The hotel has recently be awarded 2aa rosettes so a successful candidate should have a similar strong service background from their previous experience This is a role for a strong restaurant supervisor, to be able to run a new informal dining area or a section of the main busy hotel restaurant (Apply online only) covers). General responsibilities also as follows: - Main Duties: Interact with guests in a warm and inspirational manner and acknowledge our regulars and special occasions Lead and train the Restaurant team to high standards of service with great product knowledge Organise and manage day to day running of the restaurant Take food & drink orders and post them accurately using micros and manage stock in line with targets Complaint handling to ensure satisfied customers and efficient service Management of the team on duty and work closely with Food & Beverage Manager Requirements Ideally, The successful candidate should have some previous experience within a relevant Restaurant related role Exceptional Communication and team management abilities Availability to work within opening hours (e.g. evenings, holidays, weekends) Strong knowledge of service and wine knowledge Additional certification in hospitality is a plus Hours 5/7 days a week Benefits Additional leave Fantastic opportunities to grow and develop within the company Company events Company pension Employee discount Free parking Gym membership On-site parking Referral programme Wellness programme If you are a passionate, driven and dedicated Supervisor looking for a fantastic opportunity and have the skills and experience required please apply now. Please note that by applying for this position, you are giving your consent for Nourish Recruitment to process your personal data in line with our GDPR policy and consent declaration, which can be viewed on our website. You have the right to withdraw your consent at any time by informing the Company that you wish to do so. Please note that if you have not heard back within 7 working days, your application for this role has not been successful, but we may still contact you in relation to alternative positions.
Jun 23, 2026
Full time
Restaurant Supervisor/ Assistant Manager On Site Parking, Great Development Opportunities Stunning 2aa rosette Awarded Hotel Weybridge £31k + package (27k basic + generous £4k service charge and tips) The Client Our client have a fantastic opportunity for a Restaurant Supervisor to join their highly talented team, for a central popular 4 star hotel in Weybridge. Responsibilities The hotel has recently be awarded 2aa rosettes so a successful candidate should have a similar strong service background from their previous experience This is a role for a strong restaurant supervisor, to be able to run a new informal dining area or a section of the main busy hotel restaurant (Apply online only) covers). General responsibilities also as follows: - Main Duties: Interact with guests in a warm and inspirational manner and acknowledge our regulars and special occasions Lead and train the Restaurant team to high standards of service with great product knowledge Organise and manage day to day running of the restaurant Take food & drink orders and post them accurately using micros and manage stock in line with targets Complaint handling to ensure satisfied customers and efficient service Management of the team on duty and work closely with Food & Beverage Manager Requirements Ideally, The successful candidate should have some previous experience within a relevant Restaurant related role Exceptional Communication and team management abilities Availability to work within opening hours (e.g. evenings, holidays, weekends) Strong knowledge of service and wine knowledge Additional certification in hospitality is a plus Hours 5/7 days a week Benefits Additional leave Fantastic opportunities to grow and develop within the company Company events Company pension Employee discount Free parking Gym membership On-site parking Referral programme Wellness programme If you are a passionate, driven and dedicated Supervisor looking for a fantastic opportunity and have the skills and experience required please apply now. Please note that by applying for this position, you are giving your consent for Nourish Recruitment to process your personal data in line with our GDPR policy and consent declaration, which can be viewed on our website. You have the right to withdraw your consent at any time by informing the Company that you wish to do so. Please note that if you have not heard back within 7 working days, your application for this role has not been successful, but we may still contact you in relation to alternative positions.
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Health and Safety Manager to join our team! As Health and Safety Manager you will regularly act as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to . Y ou will lead a team and ensur e all are trained in line with company expectations as well as manage a team of self-employed contactors. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As Health and Safety Manager , we are looking for someone who: Has an IOSH / NEBOSH or other relevant, recognised H&S qualification Relevant Facilities Management Qualification (HND, Diploma etc) Strong understanding and experience of Health and Safety regulations Experience in managing the maintenance and upkeep of a facility. Experience in managing a team in a service led facility"(e.g. restaurant, attraction, retail unit, sporting or leisure facility)" Passionate about customer service. Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Jun 23, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Health and Safety Manager to join our team! As Health and Safety Manager you will regularly act as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to . Y ou will lead a team and ensur e all are trained in line with company expectations as well as manage a team of self-employed contactors. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As Health and Safety Manager , we are looking for someone who: Has an IOSH / NEBOSH or other relevant, recognised H&S qualification Relevant Facilities Management Qualification (HND, Diploma etc) Strong understanding and experience of Health and Safety regulations Experience in managing the maintenance and upkeep of a facility. Experience in managing a team in a service led facility"(e.g. restaurant, attraction, retail unit, sporting or leisure facility)" Passionate about customer service. Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Restaurant Duty Manager To be part of our team, you'll know what it means to deliver genuine hospitality. You will be generous of self and your time and show curiosity into our unique Italian brand. It's never dull here so you will have to be both interested and interesting! You'll also bring with you a great smile, a positive outlook on life and finally a real need to be part of something that click apply for full job details
Oct 07, 2025
Full time
Restaurant Duty Manager To be part of our team, you'll know what it means to deliver genuine hospitality. You will be generous of self and your time and show curiosity into our unique Italian brand. It's never dull here so you will have to be both interested and interesting! You'll also bring with you a great smile, a positive outlook on life and finally a real need to be part of something that click apply for full job details
Reception Manager - Los Mochis London City Reception Manager Up to 55k - ( 35k + 15k tronc + excessive tronc) Los Mochis City is seeking for an outstanding Reception Manager to support our flagship restaurant in the heart of the City. Our flagship is elevating the London dining scene in a stunning 14,000 sq ft restaurant on the rooftop of 100 Liverpool Street. Los Mochis City is our second location in London following the success of the highly acclaimed Los Mochis Notting Hill. Our Reception Manager will oversee the reception team and direct the team in their duties and responsibilities. You will play a pivotal role in achieving strategic departmental goals, especially in the area of guest satisfaction. If you are a guest care guru with a can-do attitude, bags of personality and a passion for hospitality and looking to take the next step in your career, we invite you to apply for this exciting opportunity. Join our award-winning team and contribute to the creation of an exceptional hospitality group. About Us Los Mochis is the ultimate Pan-Pacific contemporary Mexican Japanese restaurant, mixing Mexican spirit with Japanese elegance, Mexican art and design with Japanese coolness and Mexican flavours with Japanese techniques. The team behind this brand come with years of successful experience and is part of an award-winning international team. If you are a friendly and personable individual who loves hospitality, people, and food as much as we do and is looking for a great working environment with a like-minded, passionate team, then join our successful, award-winning brigade. Key Responsibilities: Manages daily reception shift operations and ensures compliance with all restaurant policies, standards and procedures. Provide the leadership, vision and direction to bring together and prioritise the departmental goals in an efficient and effective way. Drive innovation and continuous improvement, striving for excellence in every member and guest interaction. An enthusiastic and proactive person who is happy and confident working in all areas of the front of house. A hands-on, natural leader who can recruit, train and develop the reception team. Able to work with integrity, excellent attention to detail and strong communication skills. Maximise covers and seating allocations. Smooth door to table and way-out operations between floor and host team. Select, train, evaluate, lead, motivate, coach, and discipline reception team members. Benefits include: Private medical insurance. Paid sick leave. Study support scheme. Free meals while on duty. 50% off when visiting the restaurant with family & friends. People-focused culture. Further career development and growth as the restaurant group expands. Requirements/skills: Proven experience as an Assistant Reception Manager or similar role, preferably in a high-volume, upscale dining establishment. Exceptional customer service skills and a genuine passion for providing an outstanding dining experience. Strong organisational and time management skills, with the ability to multitask and prioritise effectively. Strong problem-solving and decision-making abilities, with a proactive and hands-on approach to resolving issues. Thesleff Group is an equal-opportunity employer committed to diversity and inclusion within the workplace. We encourage applications from all qualified individuals regardless of race, colour, religion, sex, national origin, age, disability, or other legally protected status.
Oct 06, 2025
Full time
Reception Manager - Los Mochis London City Reception Manager Up to 55k - ( 35k + 15k tronc + excessive tronc) Los Mochis City is seeking for an outstanding Reception Manager to support our flagship restaurant in the heart of the City. Our flagship is elevating the London dining scene in a stunning 14,000 sq ft restaurant on the rooftop of 100 Liverpool Street. Los Mochis City is our second location in London following the success of the highly acclaimed Los Mochis Notting Hill. Our Reception Manager will oversee the reception team and direct the team in their duties and responsibilities. You will play a pivotal role in achieving strategic departmental goals, especially in the area of guest satisfaction. If you are a guest care guru with a can-do attitude, bags of personality and a passion for hospitality and looking to take the next step in your career, we invite you to apply for this exciting opportunity. Join our award-winning team and contribute to the creation of an exceptional hospitality group. About Us Los Mochis is the ultimate Pan-Pacific contemporary Mexican Japanese restaurant, mixing Mexican spirit with Japanese elegance, Mexican art and design with Japanese coolness and Mexican flavours with Japanese techniques. The team behind this brand come with years of successful experience and is part of an award-winning international team. If you are a friendly and personable individual who loves hospitality, people, and food as much as we do and is looking for a great working environment with a like-minded, passionate team, then join our successful, award-winning brigade. Key Responsibilities: Manages daily reception shift operations and ensures compliance with all restaurant policies, standards and procedures. Provide the leadership, vision and direction to bring together and prioritise the departmental goals in an efficient and effective way. Drive innovation and continuous improvement, striving for excellence in every member and guest interaction. An enthusiastic and proactive person who is happy and confident working in all areas of the front of house. A hands-on, natural leader who can recruit, train and develop the reception team. Able to work with integrity, excellent attention to detail and strong communication skills. Maximise covers and seating allocations. Smooth door to table and way-out operations between floor and host team. Select, train, evaluate, lead, motivate, coach, and discipline reception team members. Benefits include: Private medical insurance. Paid sick leave. Study support scheme. Free meals while on duty. 50% off when visiting the restaurant with family & friends. People-focused culture. Further career development and growth as the restaurant group expands. Requirements/skills: Proven experience as an Assistant Reception Manager or similar role, preferably in a high-volume, upscale dining establishment. Exceptional customer service skills and a genuine passion for providing an outstanding dining experience. Strong organisational and time management skills, with the ability to multitask and prioritise effectively. Strong problem-solving and decision-making abilities, with a proactive and hands-on approach to resolving issues. Thesleff Group is an equal-opportunity employer committed to diversity and inclusion within the workplace. We encourage applications from all qualified individuals regardless of race, colour, religion, sex, national origin, age, disability, or other legally protected status.
Food and Beverage Manager - voco Zeal, Exeter - Exeter Food and Beverage Manager, 38,000 per annum, 40 hours per week (5 days) Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. Are you a strong leader with interpersonal and training skills? A good communicator who is service-oriented with an eye for details? A team player and a team motivator? Join our unique hotel team, where sustainable hospitality and local produce are at the heart of everything we do. As Food and Beverage Manager, you will lead with a commitment to excellence, ensuring every guest enjoys an unforgettable dining experience. You'll work closely with local suppliers, championing fresh, regional ingredients and supporting our community. Your role will also involve training and developing our talented staff, fostering a culture of continuous improvement and creativity. If you are driven by a love for hospitality, a passion for sustainability, and a desire to make a difference, we want to hear from you! You enjoy implementing and maintaining control measures to ensure that food and beverage costs, productivity, labour costs and operating supply costs for the outlet are in line with budget. You are able to plan budgets and review forecast for revenue and expenditure on monthly basis. To carry out Duty Management shifts according to business needs. To analyse and submit month-end reports and identify deviation from business plan goals. To participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet. To plan, implement and measure profit enhancement programs by working with the kitchen and sales department. To prepare and submit post-mortem promotion report to General Manager upon completion of promotion. A Food and Beverage Manager is responsible for the daily management of the food and beverage outlets, ensuring that the highest standards of food and beverage service are provided to the guests. The Food and Beverage Manager plans, organises and directs the overall Food and Beverage operation, Administration, Marketing and Promotion of the outlet, and is responsible and accountable for its profitability and revenue generation. You have good understanding of food hygiene and health and safety procedures. Prepare weekly and monthly forecasts for restaurant, bar and room service. Ensure constant liaison with the Head Chef, Conference and Events Manager and Operations Manager. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 04, 2025
Full time
Food and Beverage Manager - voco Zeal, Exeter - Exeter Food and Beverage Manager, 38,000 per annum, 40 hours per week (5 days) Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. Are you a strong leader with interpersonal and training skills? A good communicator who is service-oriented with an eye for details? A team player and a team motivator? Join our unique hotel team, where sustainable hospitality and local produce are at the heart of everything we do. As Food and Beverage Manager, you will lead with a commitment to excellence, ensuring every guest enjoys an unforgettable dining experience. You'll work closely with local suppliers, championing fresh, regional ingredients and supporting our community. Your role will also involve training and developing our talented staff, fostering a culture of continuous improvement and creativity. If you are driven by a love for hospitality, a passion for sustainability, and a desire to make a difference, we want to hear from you! You enjoy implementing and maintaining control measures to ensure that food and beverage costs, productivity, labour costs and operating supply costs for the outlet are in line with budget. You are able to plan budgets and review forecast for revenue and expenditure on monthly basis. To carry out Duty Management shifts according to business needs. To analyse and submit month-end reports and identify deviation from business plan goals. To participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet. To plan, implement and measure profit enhancement programs by working with the kitchen and sales department. To prepare and submit post-mortem promotion report to General Manager upon completion of promotion. A Food and Beverage Manager is responsible for the daily management of the food and beverage outlets, ensuring that the highest standards of food and beverage service are provided to the guests. The Food and Beverage Manager plans, organises and directs the overall Food and Beverage operation, Administration, Marketing and Promotion of the outlet, and is responsible and accountable for its profitability and revenue generation. You have good understanding of food hygiene and health and safety procedures. Prepare weekly and monthly forecasts for restaurant, bar and room service. Ensure constant liaison with the Head Chef, Conference and Events Manager and Operations Manager. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Reservations Manager - CP Glasgow - Glasgow Reservations Manager, Competitive salary, 40 hours per week Are you a dynamic professional with a flair for managing reservations and events? Valor Hotels is looking for a Reservations Manager to join our team. This role involves maximizing enquiry conversion, managing the reservations process, and delivering exceptional events that exceed our clients' expectations. Key Responsibilities: Business Accuracy: Ensure that all business on the books is robust and accurate by adhering to company processes and procedures. System Management: Operate all reservation systems to the required standards set by Valor and the brand, ensuring effective management of the rooms business. Pricing Strategies: Implement pricing and selling strategies for all market segments to achieve financial budgets and targets, driving performance against competitors and working closely with the Revenue and Sales Managers Competitor Analysis: Maintain up-to-date competitor information and visit competitor hotels as needed to gather insights. Hotel Showrounds: Conduct appointments and showrounds to highlight the hotel's features and services to potential clients. Commercial Awareness: Be commercially aware, considering total revenue and "lifetime value" when assessing new business enquiries, utilizing demand calendars, displacement tools, and market data to inform decisions. Compliance: Comply with all statutory and company requirements related to cash handling, credit procedures, employment legislation, Health and Safety, Fire Safety, Risk Assessment, and Disability. Qualifications and Skills: Proven experience in reservations, events management, or a similar role. Strong communication and customer service skills. Detail-oriented with excellent organizational abilities. Knowledge of revenue management and pricing strategies. Ability to analyze market data and competitor information. Experience in the hotel or hospitality industry preferred. Strong leadership skills with the ability to inspire and motivate a team. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 04, 2025
Full time
Reservations Manager - CP Glasgow - Glasgow Reservations Manager, Competitive salary, 40 hours per week Are you a dynamic professional with a flair for managing reservations and events? Valor Hotels is looking for a Reservations Manager to join our team. This role involves maximizing enquiry conversion, managing the reservations process, and delivering exceptional events that exceed our clients' expectations. Key Responsibilities: Business Accuracy: Ensure that all business on the books is robust and accurate by adhering to company processes and procedures. System Management: Operate all reservation systems to the required standards set by Valor and the brand, ensuring effective management of the rooms business. Pricing Strategies: Implement pricing and selling strategies for all market segments to achieve financial budgets and targets, driving performance against competitors and working closely with the Revenue and Sales Managers Competitor Analysis: Maintain up-to-date competitor information and visit competitor hotels as needed to gather insights. Hotel Showrounds: Conduct appointments and showrounds to highlight the hotel's features and services to potential clients. Commercial Awareness: Be commercially aware, considering total revenue and "lifetime value" when assessing new business enquiries, utilizing demand calendars, displacement tools, and market data to inform decisions. Compliance: Comply with all statutory and company requirements related to cash handling, credit procedures, employment legislation, Health and Safety, Fire Safety, Risk Assessment, and Disability. Qualifications and Skills: Proven experience in reservations, events management, or a similar role. Strong communication and customer service skills. Detail-oriented with excellent organizational abilities. Knowledge of revenue management and pricing strategies. Ability to analyze market data and competitor information. Experience in the hotel or hospitality industry preferred. Strong leadership skills with the ability to inspire and motivate a team. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Housekeeping Supervisor - DoubleTree by Hilton Chester - Chester 27,040.00 per Annum / 13.00 per Hour, 40 Hours per Week (5 days) Join our team in their mission for excellence! We are totally obsessed about creating the perfect environment for our housekeeping team to thrive! Do you enjoy motivating, coaching and supporting others in being the best they can be? You can put your skills to the test as you will be responsible for the training and supervision of all members of the housekeeping department. An extraordinary level of attention to detail is one of the key skills for our future assistant housekeeping manager - do you have the eye that'll push our standards to the next level? We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 04, 2025
Full time
Housekeeping Supervisor - DoubleTree by Hilton Chester - Chester 27,040.00 per Annum / 13.00 per Hour, 40 Hours per Week (5 days) Join our team in their mission for excellence! We are totally obsessed about creating the perfect environment for our housekeeping team to thrive! Do you enjoy motivating, coaching and supporting others in being the best they can be? You can put your skills to the test as you will be responsible for the training and supervision of all members of the housekeeping department. An extraordinary level of attention to detail is one of the key skills for our future assistant housekeeping manager - do you have the eye that'll push our standards to the next level? We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Assistant Reception Manager - DoubleTree by Hilton Manchester - Piccadilly - Manchester Are you a hospitality enthusiast with a passion for leading teams and delivering top-notch customer service? We are seeking an energetic and experienced Assistant Reception Manager to join our team. As the Assistant Reception Manager, you and your team will be the face of our hotel, ensuring that every guest receives a warm welcome and impeccable service from check-in to check-out. Your leadership will inspire the front desk team to exceed guest expectations and uphold the highest standards of hospitality. Key Responsibilities: Team Leadership: Lead, train, and motivate the front desk team to deliver exceptional guest service. Guest Relations: Handle guest inquiries, complaints, and special requests with professionalism and empathy. Operational Excellence: Oversee daily front desk operations, ensuring efficient and smooth procedures. Reservation Management: Manage room reservations, cancellations, and modifications with accuracy. Financial Duties: Handle billing, invoicing, and cash management, ensuring accuracy and compliance with hotel policies. Communication: Liaise with other departments to ensure guest needs are met promptly and efficiently. Standards and Compliance: Maintain front desk policies, procedures, and standards, ensuring compliance with health and safety regulations. Our ideal candidate will have: Proven experience in a supervisory role within the hospitality industry, preferably in a hotel reception. Strong leadership skills with the ability to inspire and manage a team effectively. Excellent communication and interpersonal skills. Proficiency in hotel management software (e.g., Opera, PMS). Strong organizational skills and attention to detail. Ability to handle stressful situations with a calm and professional demeanor. Flexibility to work various shifts, including weekends and holidays. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 04, 2025
Full time
Assistant Reception Manager - DoubleTree by Hilton Manchester - Piccadilly - Manchester Are you a hospitality enthusiast with a passion for leading teams and delivering top-notch customer service? We are seeking an energetic and experienced Assistant Reception Manager to join our team. As the Assistant Reception Manager, you and your team will be the face of our hotel, ensuring that every guest receives a warm welcome and impeccable service from check-in to check-out. Your leadership will inspire the front desk team to exceed guest expectations and uphold the highest standards of hospitality. Key Responsibilities: Team Leadership: Lead, train, and motivate the front desk team to deliver exceptional guest service. Guest Relations: Handle guest inquiries, complaints, and special requests with professionalism and empathy. Operational Excellence: Oversee daily front desk operations, ensuring efficient and smooth procedures. Reservation Management: Manage room reservations, cancellations, and modifications with accuracy. Financial Duties: Handle billing, invoicing, and cash management, ensuring accuracy and compliance with hotel policies. Communication: Liaise with other departments to ensure guest needs are met promptly and efficiently. Standards and Compliance: Maintain front desk policies, procedures, and standards, ensuring compliance with health and safety regulations. Our ideal candidate will have: Proven experience in a supervisory role within the hospitality industry, preferably in a hotel reception. Strong leadership skills with the ability to inspire and manage a team effectively. Excellent communication and interpersonal skills. Proficiency in hotel management software (e.g., Opera, PMS). Strong organizational skills and attention to detail. Ability to handle stressful situations with a calm and professional demeanor. Flexibility to work various shifts, including weekends and holidays. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
HR Manager - Manchester Human Resources Manager - The Medlock at Etihad Campus, Manchester We're looking for a Human Resources Manager who will play a key role in shaping the team, the culture and environment from the ground up in a fantastic hotel opening at the heart of Manchester's Etihad Campus , home to Manchester City Football Club . This brand-new 401- key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally. The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment , attracting visitors from around the world. The new hotel will be at the centre of this dynamic environment, providing an exceptional place for guests, teams, and fans to stay and experience everything the campus has to offer. This is your opportunity to make your mark, supporting an opening team to deliver world-class hospitality while building a culture that feels uniquely Medlock. It is essential that there are seamless links with the hotel with the wider Etihad Campus and ensuring a cohesive guest journey that integrates the dynamic sports, entertainment, and hospitality experience. This starts and ends with the people. What's in it for you? Lead HR for a high-profile new opening at one of Manchester's most exciting developments. Be part of a leadership team focused on building a great culture from day one. Work with MCFC, Valor Hospitality and Radisson Hotel Group, benefiting from support while retaining local ownership and autonomy. What you'll be doing: Partner with the General Manager and heads of department to recruit, onboard, and develop a high-performing team. Champion employee engagement, wellbeing initiatives, and recognition programmes. Develop a culture of open communication, inclusivity, trust, and team engagement throughout the hotel and across the Campus. Provide guidance on HR policies, processes, and employment law, ensuring compliance and consistency across the hotel. Support team members and leaders with learning and development opportunities, from induction through to management progression. Manage employee relations, supporting or leading on disciplinary, grievance, and performance matters. Be the HR systems champion, ensuring accurate records and smooth HR operations across payroll, learning, and compliance platforms. About you: Experienced HR professional, ideally within hospitality or service-led industries. Confident in your knowledge and application of employment law, employee relations, and HR best practices. CIPD Lvl 5 qualified (or working towards) A people-focused, approachable leader who is as comfortable advising on policy as you are celebrating team successes. Organised, adaptable, and ready to thrive in the pace and excitement of an opening hotel environment. Experience of working within a Hospitality or Hotel business in a similar position You will report directly to the General Manager , with support from Valor Hospitality's UK and MCFC wider HR teams and systems, ensuring you have the tools to succeed while shaping your own local HR approach. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 B&B. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Fancy joining our team? Ready to be part of history? Apply now and take your hospitality career to the next level! Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
Oct 04, 2025
Full time
HR Manager - Manchester Human Resources Manager - The Medlock at Etihad Campus, Manchester We're looking for a Human Resources Manager who will play a key role in shaping the team, the culture and environment from the ground up in a fantastic hotel opening at the heart of Manchester's Etihad Campus , home to Manchester City Football Club . This brand-new 401- key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally. The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment , attracting visitors from around the world. The new hotel will be at the centre of this dynamic environment, providing an exceptional place for guests, teams, and fans to stay and experience everything the campus has to offer. This is your opportunity to make your mark, supporting an opening team to deliver world-class hospitality while building a culture that feels uniquely Medlock. It is essential that there are seamless links with the hotel with the wider Etihad Campus and ensuring a cohesive guest journey that integrates the dynamic sports, entertainment, and hospitality experience. This starts and ends with the people. What's in it for you? Lead HR for a high-profile new opening at one of Manchester's most exciting developments. Be part of a leadership team focused on building a great culture from day one. Work with MCFC, Valor Hospitality and Radisson Hotel Group, benefiting from support while retaining local ownership and autonomy. What you'll be doing: Partner with the General Manager and heads of department to recruit, onboard, and develop a high-performing team. Champion employee engagement, wellbeing initiatives, and recognition programmes. Develop a culture of open communication, inclusivity, trust, and team engagement throughout the hotel and across the Campus. Provide guidance on HR policies, processes, and employment law, ensuring compliance and consistency across the hotel. Support team members and leaders with learning and development opportunities, from induction through to management progression. Manage employee relations, supporting or leading on disciplinary, grievance, and performance matters. Be the HR systems champion, ensuring accurate records and smooth HR operations across payroll, learning, and compliance platforms. About you: Experienced HR professional, ideally within hospitality or service-led industries. Confident in your knowledge and application of employment law, employee relations, and HR best practices. CIPD Lvl 5 qualified (or working towards) A people-focused, approachable leader who is as comfortable advising on policy as you are celebrating team successes. Organised, adaptable, and ready to thrive in the pace and excitement of an opening hotel environment. Experience of working within a Hospitality or Hotel business in a similar position You will report directly to the General Manager , with support from Valor Hospitality's UK and MCFC wider HR teams and systems, ensuring you have the tools to succeed while shaping your own local HR approach. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 B&B. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Fancy joining our team? Ready to be part of history? Apply now and take your hospitality career to the next level! Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
Guest Service Assistant Food & Beverage - Bristol Guest Service Assistant Food & Beverage Arnos Manor Hotel, Bristol Job Description Arnos Manor Hotel is a beautifully unique 73 bedroom hotel bustling bar, restaurant and adaptable meeting and event space for 200 all within a beautifully unique listed building. Being built in the 17th century Arnos Manor has retained many of its original features and charming character. The Role of Guest Service Assistant Food & Beverage The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. Guest Service Assistant Food & Beverage will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering that exceptional customer service and creating memorable experiences. An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands-on role for someone who is flexible and enjoys the variety of restaurant, bar and events. The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to grow in your career. The role of Guest Service Assistant Food & Beverage will report to the Assistant Manager and is ideal for someone who has strong demonstratable experience in customer service and a great attitude and willing to learn. Job Overview: As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere. Experience & Qualifications Strong communication and organisational skills and professional manner. Evidential attention to detail. Ideally experience working in a Food & Beverage environment. Benefits £30 BB per night colleague rate £60 BB per night for Friends and Family rate Celebration of milestone employment anniversaries 50% off Food & Beverage in our hotels Meals on duty provided Access to Hospitality Rewards Offerings from retail and dining discounts Employee Assistance Programme and same day on-line GP appointments Quarterly Shining Star recognition Annual colleague celebrations Guest Service Assistant Food & Beverage Full Time
Oct 03, 2025
Full time
Guest Service Assistant Food & Beverage - Bristol Guest Service Assistant Food & Beverage Arnos Manor Hotel, Bristol Job Description Arnos Manor Hotel is a beautifully unique 73 bedroom hotel bustling bar, restaurant and adaptable meeting and event space for 200 all within a beautifully unique listed building. Being built in the 17th century Arnos Manor has retained many of its original features and charming character. The Role of Guest Service Assistant Food & Beverage The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. Guest Service Assistant Food & Beverage will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering that exceptional customer service and creating memorable experiences. An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands-on role for someone who is flexible and enjoys the variety of restaurant, bar and events. The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to grow in your career. The role of Guest Service Assistant Food & Beverage will report to the Assistant Manager and is ideal for someone who has strong demonstratable experience in customer service and a great attitude and willing to learn. Job Overview: As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere. Experience & Qualifications Strong communication and organisational skills and professional manner. Evidential attention to detail. Ideally experience working in a Food & Beverage environment. Benefits £30 BB per night colleague rate £60 BB per night for Friends and Family rate Celebration of milestone employment anniversaries 50% off Food & Beverage in our hotels Meals on duty provided Access to Hospitality Rewards Offerings from retail and dining discounts Employee Assistance Programme and same day on-line GP appointments Quarterly Shining Star recognition Annual colleague celebrations Guest Service Assistant Food & Beverage Full Time
Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an events environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Oct 03, 2025
Full time
Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an events environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Night Porter - Saint Ives Who we are Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand. The role We have a superb opportunity for a Night Porter to join the team. As Night Porter you will be responsible for supporting the Night Manager in looking after the guests and the hotel throughout the night. You will need to have a sound knowledge of Front Office procedures ideally with experience of Opera and perform check in and check out processes. This position would suit someone with previous hotel night experience, who is self-motivated with a passion for service excellence. What's in it for you At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew: Excellent progression opportunities within the Harbour Hotels Group Individual and bespoke career and progression pathways Competitive salary across all roles Unique on the job training and development with an opportunity for internal promotions within any of our properties. Hotel stay and Food and Beverage discounts across the Harbour Hotels Group Access to an exciting benefits and discount platform Employee Assistance Program Stylish boutique uniform specially designed for Harbour Hotels Meals included whilst on duty If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Oct 03, 2025
Full time
Night Porter - Saint Ives Who we are Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand. The role We have a superb opportunity for a Night Porter to join the team. As Night Porter you will be responsible for supporting the Night Manager in looking after the guests and the hotel throughout the night. You will need to have a sound knowledge of Front Office procedures ideally with experience of Opera and perform check in and check out processes. This position would suit someone with previous hotel night experience, who is self-motivated with a passion for service excellence. What's in it for you At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew: Excellent progression opportunities within the Harbour Hotels Group Individual and bespoke career and progression pathways Competitive salary across all roles Unique on the job training and development with an opportunity for internal promotions within any of our properties. Hotel stay and Food and Beverage discounts across the Harbour Hotels Group Access to an exciting benefits and discount platform Employee Assistance Program Stylish boutique uniform specially designed for Harbour Hotels Meals included whilst on duty If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Maintenance Handyperson Imperial London Hotel Group 40 hours a week. Fully Flexible hours within 8.00am to 8.00pm £25,856.00 + Benefits In joining our team, you ll be immediately welcomed into the Imperial London Hotels (ILH) family where we have a rich history of 175 years of hospitality experience creating unique guest experiences. Our seven hotels are all located in the heart of Bloomsbury, Central London. From our charming 34-bedroom boutique Morton Hotel to our largest and lively Royal National hotel with a huge 1630-bedrooms, there is a role here for everyone from Housekeeper to Sous Chef and Shift Engineer to Hotel General Manager. We are now recruiting for a Maintainance Assistant to work at one of our hotels. With over 3076 bedrooms, 10 restaurants across our 7 Imperial London Hotels, our maintenance team are never short of something to do. As Painter and Decorator, you are a key part of our maintenance team supporting all types of painting and decorating jobs (general maintenance and refurbishment) both inside and outside the hotels and other buildings to our company standard using appropriate tools and equipment, whilst keeping a clean and tidy working area. No two days are ever the same, though some of your key duties will include; minor repairs to walls and joinery using appropriate fillers and sealants, preparing surfaces ready for decoration, regular floor walks to inspect wall coverings and other public areas reporting any defects and repair immediately, working with contractors as directed by the Maintenance Manager You ll coordinate your daily tasks and any other scheduled maintenance activity with your front of house team to ensure requests are managed promptly and in a timely manner whilst operating in a safe and efficient way according to all H&S legislation and company policy. What we d like from you Ideally you will have had some previous experience painting and decorating or general maintainance, but if you haven t don t worry, we ll support you with practical training and development to help you reach your full potential. What we d like from you is a positive can-do attitude, able to work independently and as part of team. A stickler for detail, you ll take pride in delivering a great job each time. Able to prioritise and multi-task, you ll be confident speaking with both guests and anyone in the business. With a high standard of personal presentation and grooming, a positive attitude, you will be flexible to work in range of different work situations as required. What you ll get in return Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days Reward and recognition schemes including discounts across a number of high street brands 30% discount to friends and family at our hotels (excluding Morton Hotel) Employee Assistance Programme Workplace pension scheme Interest free season ticket loan (after probation) Training and development through our ILH Group Academy to support your career development and growth. Employee recognition awards, Christmas Party and other social events. Free Meals on Duty Local discounts at Gym, Dry Cleaners, Restaurant outlets
Oct 03, 2025
Full time
Maintenance Handyperson Imperial London Hotel Group 40 hours a week. Fully Flexible hours within 8.00am to 8.00pm £25,856.00 + Benefits In joining our team, you ll be immediately welcomed into the Imperial London Hotels (ILH) family where we have a rich history of 175 years of hospitality experience creating unique guest experiences. Our seven hotels are all located in the heart of Bloomsbury, Central London. From our charming 34-bedroom boutique Morton Hotel to our largest and lively Royal National hotel with a huge 1630-bedrooms, there is a role here for everyone from Housekeeper to Sous Chef and Shift Engineer to Hotel General Manager. We are now recruiting for a Maintainance Assistant to work at one of our hotels. With over 3076 bedrooms, 10 restaurants across our 7 Imperial London Hotels, our maintenance team are never short of something to do. As Painter and Decorator, you are a key part of our maintenance team supporting all types of painting and decorating jobs (general maintenance and refurbishment) both inside and outside the hotels and other buildings to our company standard using appropriate tools and equipment, whilst keeping a clean and tidy working area. No two days are ever the same, though some of your key duties will include; minor repairs to walls and joinery using appropriate fillers and sealants, preparing surfaces ready for decoration, regular floor walks to inspect wall coverings and other public areas reporting any defects and repair immediately, working with contractors as directed by the Maintenance Manager You ll coordinate your daily tasks and any other scheduled maintenance activity with your front of house team to ensure requests are managed promptly and in a timely manner whilst operating in a safe and efficient way according to all H&S legislation and company policy. What we d like from you Ideally you will have had some previous experience painting and decorating or general maintainance, but if you haven t don t worry, we ll support you with practical training and development to help you reach your full potential. What we d like from you is a positive can-do attitude, able to work independently and as part of team. A stickler for detail, you ll take pride in delivering a great job each time. Able to prioritise and multi-task, you ll be confident speaking with both guests and anyone in the business. With a high standard of personal presentation and grooming, a positive attitude, you will be flexible to work in range of different work situations as required. What you ll get in return Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days Reward and recognition schemes including discounts across a number of high street brands 30% discount to friends and family at our hotels (excluding Morton Hotel) Employee Assistance Programme Workplace pension scheme Interest free season ticket loan (after probation) Training and development through our ILH Group Academy to support your career development and growth. Employee recognition awards, Christmas Party and other social events. Free Meals on Duty Local discounts at Gym, Dry Cleaners, Restaurant outlets
Guest Service Assistant Food & Beverage - Shifnal Guest Service Assistant Food & Beverage Park House Hotel, Shifnal Set on the edge of the market town of Shifnal. The Role of Guest Service Assistant Food & Beverage The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. Guest Service Assistant Food & Beverage will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering that exceptional customer service and creating memorable experiences. An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands-on role for someone who is flexible and enjoys the variety of restaurant, bar and events. The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to grow in your career. The role of Guest Service Assistant Food & Beverage will report to the Assistant Manager and is ideal for someone who has strong demonstratable experience in customer service and a great attitude and willing to learn. Job Overview: As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere. Experience & Qualifications Strong communication and organisational skills and professional manner. Evidential attention to detail. Ideally experience working in a Food & Beverage environment. Benefits £30 BB per night colleague rate £60 BB per night for Friends and Family rate Celebration of milestone employment anniversaries 50% off Food & Beverage in our hotels Meals on duty provided Access to Hospitality Rewards Offerings from retail and dining discounts Employee Assistance Programme and same day on-line GP appointments Quarterly Shining Star recognition Annual colleague celebrations Guest Service Assistant Food & Beverage
Oct 02, 2025
Full time
Guest Service Assistant Food & Beverage - Shifnal Guest Service Assistant Food & Beverage Park House Hotel, Shifnal Set on the edge of the market town of Shifnal. The Role of Guest Service Assistant Food & Beverage The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. Guest Service Assistant Food & Beverage will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering that exceptional customer service and creating memorable experiences. An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands-on role for someone who is flexible and enjoys the variety of restaurant, bar and events. The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to grow in your career. The role of Guest Service Assistant Food & Beverage will report to the Assistant Manager and is ideal for someone who has strong demonstratable experience in customer service and a great attitude and willing to learn. Job Overview: As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere. Experience & Qualifications Strong communication and organisational skills and professional manner. Evidential attention to detail. Ideally experience working in a Food & Beverage environment. Benefits £30 BB per night colleague rate £60 BB per night for Friends and Family rate Celebration of milestone employment anniversaries 50% off Food & Beverage in our hotels Meals on duty provided Access to Hospitality Rewards Offerings from retail and dining discounts Employee Assistance Programme and same day on-line GP appointments Quarterly Shining Star recognition Annual colleague celebrations Guest Service Assistant Food & Beverage
Valor Hospitality Europe
Birmingham, Staffordshire
Food and Beverage Manager - Hilton Garden Inn Birmingham - Birmingham Up to 35,000.00, 40 hours per week (5 days) Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. Are you a strong leader with interpersonal and training skills? A good communicator who is service-oriented with an eye for details? A team player and a team motivator? You enjoy implementing and maintaining control measures to ensure that Food and Beverage costs, productivity, labour costs and operating supply costs for the outlet are in line with budget. You are able to plan budgets and review forecast for revenue and expenditure on monthly basis. To carry out Duty Management shifts according to business needs. To analyse and submit month-end reports and identify deviation from business plan goals. To participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet. To plan, implement and measure profit enhancement programs by working with the kitchen and sales department. To prepare and submit post-mortem promotion report to General Manager upon completion of promotion. An Food and Beverage Manager is responsible for the daily management of the Food and Beverage outlets, ensuring that the highest standards of Food and Beverage service are provided to the guests. The Food and Beverage Manager plans, organizes and directs the overall Food and Beverage operation, Administration, Marketing and Promotion of the outlet, and is responsible and accountable for its profitability and revenue generation. You have good understanding of food hygiene and Health and Safety procedures. Prepare weekly and monthly forecasts for Restaurant, Bar and Room service. Ensure constant liaison with the Head Chef, Conference and Events Manager and Operations Manager. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 02, 2025
Full time
Food and Beverage Manager - Hilton Garden Inn Birmingham - Birmingham Up to 35,000.00, 40 hours per week (5 days) Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. Are you a strong leader with interpersonal and training skills? A good communicator who is service-oriented with an eye for details? A team player and a team motivator? You enjoy implementing and maintaining control measures to ensure that Food and Beverage costs, productivity, labour costs and operating supply costs for the outlet are in line with budget. You are able to plan budgets and review forecast for revenue and expenditure on monthly basis. To carry out Duty Management shifts according to business needs. To analyse and submit month-end reports and identify deviation from business plan goals. To participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet. To plan, implement and measure profit enhancement programs by working with the kitchen and sales department. To prepare and submit post-mortem promotion report to General Manager upon completion of promotion. An Food and Beverage Manager is responsible for the daily management of the Food and Beverage outlets, ensuring that the highest standards of Food and Beverage service are provided to the guests. The Food and Beverage Manager plans, organizes and directs the overall Food and Beverage operation, Administration, Marketing and Promotion of the outlet, and is responsible and accountable for its profitability and revenue generation. You have good understanding of food hygiene and Health and Safety procedures. Prepare weekly and monthly forecasts for Restaurant, Bar and Room service. Ensure constant liaison with the Head Chef, Conference and Events Manager and Operations Manager. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Assistant Reception Manager - St Andrews 32,240.00 Per Annum / 15.50 Per Hour, 40 Hours per week Are you a hospitality enthusiast with a passion for leading teams and delivering top-notch customer service? We are seeking an energetic and experienced Assistant Reception Manager to join our team. As the Assistant Reception Manager, you and your team will be the face of our hotel, ensuring that every guest receives a warm welcome and impeccable service from check-in to check-out. Your leadership will inspire the front desk team to exceed guest expectations and uphold the highest standards of hospitality. Key Responsibilities: Team Leadership: Lead, train, and motivate the front desk team to deliver exceptional guest service. Guest Relations: Handle guest inquiries, complaints, and special requests with professionalism and empathy. Operational Excellence: Oversee daily front desk operations, ensuring efficient and smooth procedures. Reservation Management: Manage room reservations, cancellations, and modifications with accuracy. Financial Duties: Handle billing, invoicing, and cash management, ensuring accuracy and compliance with hotel policies. Communication: Liaise with other departments to ensure guest needs are met promptly and efficiently. Standards and Compliance: Maintain front desk policies, procedures, and standards, ensuring compliance with health and safety regulations. Our ideal candidate will have: Proven experience in a supervisory role within the hospitality industry, preferably in a hotel reception. Strong leadership skills with the ability to inspire and manage a team effectively. Excellent communication and interpersonal skills. Proficiency in hotel management software (e.g., Opera, PMS). Strong organizational skills and attention to detail. Ability to handle stressful situations with a calm and professional demeanor. Flexibility to work various shifts, including weekends and holidays. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 02, 2025
Full time
Assistant Reception Manager - St Andrews 32,240.00 Per Annum / 15.50 Per Hour, 40 Hours per week Are you a hospitality enthusiast with a passion for leading teams and delivering top-notch customer service? We are seeking an energetic and experienced Assistant Reception Manager to join our team. As the Assistant Reception Manager, you and your team will be the face of our hotel, ensuring that every guest receives a warm welcome and impeccable service from check-in to check-out. Your leadership will inspire the front desk team to exceed guest expectations and uphold the highest standards of hospitality. Key Responsibilities: Team Leadership: Lead, train, and motivate the front desk team to deliver exceptional guest service. Guest Relations: Handle guest inquiries, complaints, and special requests with professionalism and empathy. Operational Excellence: Oversee daily front desk operations, ensuring efficient and smooth procedures. Reservation Management: Manage room reservations, cancellations, and modifications with accuracy. Financial Duties: Handle billing, invoicing, and cash management, ensuring accuracy and compliance with hotel policies. Communication: Liaise with other departments to ensure guest needs are met promptly and efficiently. Standards and Compliance: Maintain front desk policies, procedures, and standards, ensuring compliance with health and safety regulations. Our ideal candidate will have: Proven experience in a supervisory role within the hospitality industry, preferably in a hotel reception. Strong leadership skills with the ability to inspire and manage a team effectively. Excellent communication and interpersonal skills. Proficiency in hotel management software (e.g., Opera, PMS). Strong organizational skills and attention to detail. Ability to handle stressful situations with a calm and professional demeanor. Flexibility to work various shifts, including weekends and holidays. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Avenues is a community where people smile, laugh, grow and achieve great things. We are seeking an Assistant Service Manager to join the team within our service in Warlingham, Limpsfield Road. Limpsfield Road is supporting individuals with learning disabilities, autism and behaviours that challenge in a supported living home. The service is located very close to Warlingham village with a local Sainsbury's and other restaurants, cafés and pubs. Nearest train stations are Whyteleafe, Caterham, Sanderstead and Croydon, with local buses frequently running to these areas This is a hands-on role. The candidate will play a key role in managing these changes and will have passion for driving improvement for the best interest of the people we support. We ask that you share our values, and you have a fun, positive and can-do attitude! Our ideal Assistant Service Manager looks like this! Work with your Service Manager to manage and lead a successful and positive team. Understands the balance between keeping our people safe and positive risk taking. Have a good understanding of the social care sector and how these benefits and impacts the people we support. Stay up to date with policies and procedures to carry out and maintain safe and best practices. Support the Service Manager to recruit new employees and develop and manage your staff team in a fair and consistent manner. Work with your Service Manager to reinforce a positive culture of continuous improvement. Act as the Service Manager in their absence. To be flexible and be able to work shifts required: bank holidays, 7am - 2:30pm and 2pm - 9:30pm. These hours may occasionally need to be extended to provide 1-1 support and guidance to Support Staff on duty as required and this may involve working past 21.30 to do night staff supervision. Full UK License and access to own vehicle needed for service requirements For more details about the role, please have a look at the role profile. Your values should match ours: Respect: We treat people as we would wish to be treated ourselves. Excellence: We don't settle for okay, we are determined to achieve more. Integrity: We do the right thing, even if it takes more time and effort. Pride: The work we do is something we want to tell others we are part of. Contact us! If the role appears and you don't quite meet all the above criteria, but share our values and are willing to learn please do get in touch with us. We believe that a good Assistant Service Manager with the right values can be supported to develop the skills needed. We will support you with excellent training, ongoing coaching and other benefits. As part of our commitment to the "Disability Confident Scheme", candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage. We're there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career. Apply or get in touch with us today - we look forward to hearing from you.
Sep 26, 2025
Full time
Avenues is a community where people smile, laugh, grow and achieve great things. We are seeking an Assistant Service Manager to join the team within our service in Warlingham, Limpsfield Road. Limpsfield Road is supporting individuals with learning disabilities, autism and behaviours that challenge in a supported living home. The service is located very close to Warlingham village with a local Sainsbury's and other restaurants, cafés and pubs. Nearest train stations are Whyteleafe, Caterham, Sanderstead and Croydon, with local buses frequently running to these areas This is a hands-on role. The candidate will play a key role in managing these changes and will have passion for driving improvement for the best interest of the people we support. We ask that you share our values, and you have a fun, positive and can-do attitude! Our ideal Assistant Service Manager looks like this! Work with your Service Manager to manage and lead a successful and positive team. Understands the balance between keeping our people safe and positive risk taking. Have a good understanding of the social care sector and how these benefits and impacts the people we support. Stay up to date with policies and procedures to carry out and maintain safe and best practices. Support the Service Manager to recruit new employees and develop and manage your staff team in a fair and consistent manner. Work with your Service Manager to reinforce a positive culture of continuous improvement. Act as the Service Manager in their absence. To be flexible and be able to work shifts required: bank holidays, 7am - 2:30pm and 2pm - 9:30pm. These hours may occasionally need to be extended to provide 1-1 support and guidance to Support Staff on duty as required and this may involve working past 21.30 to do night staff supervision. Full UK License and access to own vehicle needed for service requirements For more details about the role, please have a look at the role profile. Your values should match ours: Respect: We treat people as we would wish to be treated ourselves. Excellence: We don't settle for okay, we are determined to achieve more. Integrity: We do the right thing, even if it takes more time and effort. Pride: The work we do is something we want to tell others we are part of. Contact us! If the role appears and you don't quite meet all the above criteria, but share our values and are willing to learn please do get in touch with us. We believe that a good Assistant Service Manager with the right values can be supported to develop the skills needed. We will support you with excellent training, ongoing coaching and other benefits. As part of our commitment to the "Disability Confident Scheme", candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage. We're there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career. Apply or get in touch with us today - we look forward to hearing from you.
