989 jobs found

Vacancy: Home-Based Customer Service Representative Monthly Earnings: £500-£1400/month Location: Birmingham Join us as we recruit for a prestigious FTSE 250 British Utilities Company. We are seeking passionate individuals who are eager to work from home, whether part-time or full-time, or those looking to supplement their current income. The responsibilities for the Home-Based Customer Service Role include: To engage with people both in person and over the phone Recommend our exceptional services Assist our client's customers with any queries or concerns For the Home-Based Customer Service Role, you will need: Strong communication skills for both face-to-face and phone interactions Patience, motivation, and a can-do attitude Basic IT skills Self-motivation and drive Access to a mobile phone Permission to work in the UK Must be 18 years or older This position is not suitable for international students due to visa restrictions. What's in it for you as a Home-Based Customer Service Representative: Free, convenient introductory training tailored to your schedule Your very own website Marketing and training resources Dedicated mentorship Competitive earnings Additional bonuses Potential for residual income Exciting incentives This role offers excellent prospects for career advancement within the company. For those aspiring to lead a team, we seek individuals with confidence, patience, understanding, and exceptional team leadership skills. Training is available for those who aspire to become leaders, even without prior experience. You'll have the flexibility to set your hours, aligning work with your current lifestyle, all from the comfort of your home. This incredible opportunity is open to individuals based anywhere in the UK.

Vice President of Sales (New Business / Hunter) - BPO & AI Solutions TRAVEL VERTICAL - ESSENTIAL EXPERIENCE NEEDED Location: Flexible / UK Home Based Type: Full-time, Permanent 140k - 160k & Double your Base! About the Role We are seeking a strategic, high-impact VP of Sales with a true hunter mindset to drive new logo acquisition and revenue growth. This role is focused on building and closing complex deals across BPO services and AI-driven technical solutions , working within a key vertical market within Travel You will play a critical leadership role in expanding our footprint, developing pipeline, and winning multi-million-pound enterprise engagements. Key Responsibilities Drive net-new business sales across target verticals, owning the full sales lifecycle from prospecting to close Build and execute a go-to-market strategy for BPO and AI-enabled service offerings Identify, engage, and win enterprise clients in industries Selling into a Travel Vertical Develop and manage a robust pipeline of large, complex deals Position and articulate AI, automation, and technology-led transformation solutions Collaborate with delivery, solutioning, and technical teams to craft compelling proposals Establish strong C-level relationships and act as a trusted advisor Consistently exceed revenue targets and growth objectives What We're Looking For Proven track record as a hunter sales leader -demonstrated success winning new business (not just account management) Significant experience within BPO / outsourcing / managed services Strong experience selling AI, automation, or technical solutions Deep expertise selling into at least one of the following sectors Utilities OR Travel Experience closing complex, high-value enterprise deals ( 1M+) Strong commercial acumen and ability to build value-based propositions Excellent stakeholder management and executive communication skills Entrepreneurial mindset with a willingness to build and grow territories What We Offer Opportunity to shape and scale a high-growth sales function Access to cutting-edge AI and digital transformation solutions Competitive base salary + uncapped commission Executive-level visibility and career progression Flexible working environment Why Join Us? This is a unique opportunity to join a business at the forefront of BPO transformation through AI and technology , and to play a pivotal role in driving its next phase of growth. If you thrive in a new business, high-impact environment , we want to hear from you Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

Our client, a leading business in the Financial Services industry is seeking a Mortgage Administrator to join them on a full-time, permanent basis. Due to an exciting period our client is looking for a Mortgage Administrator to join their team, working closely with the team and Director to ensure a high-level of administrative support is maintained in line with the mortgage process, maintaining a high-level of accuracy and attention to detail at all times in line with regulations. The ideal candidate will have some form of Mortgage / Finance-related administration experience, and be a diligent, proactive candidate with excellent customer service experience. Key Responsibilities: Support the team of Advisors and Director with mortgage-related research for clients, administration, suitability reports and client communication Act as the first point of contact for any client or third-party questions Maintain a high-level of industry and regulatory knowledge Handle all compliance documentation Ensure all data and information is maintained accurately on the inhouse system Support with a combination of residential, commercial and BTL mortgages, through to completion Key Experience: Previous experience in the Financial Services / Mortgage sector is advantageous, although not essential Strong administrative experience, able to work both independently and as part of a team Excellent communicator, confident working with colleagues, clients and third parties of all levels Able to work in a regulated environment, maintaining the highest standards of accuracy and attention to detail at all times Excellent written and verbal communication Great attitude to work, keen to learn and progress This is an excellent opportunity for a Mortgage Administrator to join a thriving business who are leaders in their field, experiencing an exciting period of change. You will be working closely with the Director, providing a high-level of support whilst dealing with clients and third parties. CVs are being reviewed, so please apply now for immediate consideration.

Working for a well-established international business, we are looking for a Customer Service Advisor to join the team on a fixed-term maternity cover contract. This role would suit somebody who genuinely enjoys helping customers, is confident handling a range of enquiries and complaints, and can remain calm and professional in a busy environment. The contract is expected to last 12 months. The Customer Care Administrator Role Working within the Customer Service team, responsibilities will include: Handling incoming customer enquiries via telephone and email Resolving customer queries efficiently and professionally at first point of contact where possible Managing customer complaints in a responsive and customer-focused manner Proactively contacting customers regarding delays or issues before complaints arise Following up customer cases and ensuring all communication is handled to a high standard Maintaining accurate records and completing associated administration tasks Working towards agreed service levels and team standards Building strong product and process knowledge to support customers effectively Working collaboratively with colleagues to ensure excellent customer service is maintained The Ideal Candidate The successful candidate will have previous customer service and complaint handling experience and be comfortable managing sometimes challenging conversations in a professional and empathetic manner. You should also have: Excellent written and verbal communication skills A professional and confident telephone manner Strong organisation and time management skills The ability to prioritise workload effectively A proactive approach and confidence using your own initiative Good attention to detail and accuracy Strong IT skills including Microsoft Office The ability to work well both independently and within a team Further Information Fixed-term maternity cover contract (12 months) Free parking Modern working environment Excellent company benefits Due to the volume of applications received, we may not be able to respond to every applicant individually. If you have not heard from us within 4 working days, please assume your application has not been successful on this occasion.

Vacancy: Home-Based Customer Service Representative Monthly Earnings: £500-£1400/month Location: Leeds Join us as we recruit for a prestigious FTSE 250 British Utilities Company. We are seeking passionate individuals who are eager to work from home, whether part-time or full-time, or those looking to supplement their current income. The responsibilities for the Home-Based Customer Service Role include: To engage with people both in person and over the phone Recommend our exceptional services Assist our client's customers with any queries or concerns For the Home-Based Customer Service Role, you will need: Strong communication skills for both face-to-face and phone interactions Patience, motivation, and a can-do attitude Basic IT skills Self-motivation and drive Access to a mobile phone Permission to work in the UK Must be 18 years or older This position is not suitable for international students due to visa restrictions. What's in it for you as a Home-Based Customer Service Representative: Free, convenient introductory training tailored to your schedule Your very own website Marketing and training resources Dedicated mentorship Competitive earnings Additional bonuses Potential for residual income Exciting incentives This role offers excellent prospects for career advancement within the company. For those aspiring to lead a team, we seek individuals with confidence, patience, understanding, and exceptional team leadership skills. Training is available for those who aspire to become leaders, even without prior experience. You'll have the flexibility to set your hours, aligning work with your current lifestyle, all from the comfort of your home. This incredible opportunity is open to individuals based anywhere in the UK.

Involve Recruitment (Midlands) Ltd are working with a ambitious and driven National company to recruit for a Customer Service and After Sales Support to join a busy and vibrant team ! Salary - 26,000 to 30,000 Monday to Friday 9am to 5pm - based in the Staffordshire area and office based! This role is perfect for someone who genuinely cares about the customer journey, who will ownership of customer issues and see them through to resolution, supporting customers across phone and email from order through to aftersales, repairs and warranty support. Key Responsibilities: Responsible for dealing with customer enquiries Support customers with orders, deliveries and product related questions Manage aftersales issues including faults, repairs and warranty queries Carry out basic fault diagnosis and book engineer visits where required Liaise with internal teams and external partners to resolve issues Accurately log customer interactions on internal systems Full product training will be providing so all you need to bring to the table is exceptional customer service, a product bases background (manufacturing / engineering) and ideally experience dealing with warranties / scheduling engineers! We are looking for an immediate start so do not delay in applying !

Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Details Start date: 24th Aug 2026 Location : Natwest, Newtownards Shifts : Part time - 20hrs per week - Monday : 09:30 - 13:45 , Tuesday: 09:30 - 13:45, Wednesday: Off, Thursday: 09:30 - 13:45, Friday: 09:30 - 13:45, Saturday: Off, Sunday: 09:30 - 13:45 Training : Full - time training for 3 weeks , Monday-Friday, 9:00am - 5:30pm Salary: £ 13,988 per annum, £13,45 per hour Probity Requirements : Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

Travel Consultant - Tour Operator specialising in bespoke small group and individual tours in throughout the UK and Ireland. We are seeking a Travel Consultant with Tour Operations experience, who is a builder of rapport with customers and uses their relationship skills to sell. Whilst ideally you will have good UK knowledge, and may have specialised in inbound tourism before, Travel Consultants working to sell overseas holidays presently and keen to do something different are also of great interest to the award winning Travel Company! Salary is circa £27k - £30k pa plus benefits and this role can be office based in Glasgow, hybrid, or fully remote. JOB DESCRIPTION:The ethos is to offer tailormade and experience focused holidays throughout the UK and Ireland. Their discerning clientele seek itineraries that offer authentic experience and great service, and they have a high level of repeat business. Be responsible for responding to enquiries and converting them into tailor-made holidays. Listen and respond to the customer's needs then organise everything from accommodation to activities to travel in order to create a unique holiday experience, working in partnership with local businesses who share our commitment to quality and customer service Use your natural sales skills backed by a strong customer service focus You are fluent in English and demonstrate excellent attention to detail in both literacy and numeracy Relish the challenge of working in a fast-paced yet supportive environment as part of a small team of around 20 people You will be a skilled communicator and computer literate Use your excellent knowledge of the geography of Scotland - and ideally also England, Wales and Ireland - and be passionate about encouraging visitors from home and overseas to explore beyond-the-beaten track You'll believe a holiday in the UK/ Ireland can be just as good as one abroad. This is a full-time position, based on a 37.5 hour working week within our Mon to Sat office opening hours. Occasional overtime may be necessary at peak times. Once experienced, you will also take your turn to cover the 24/7 duty rota for customers on holiday. THE PACKAGE:Starting salary is up to £30k dependent on experience and there is an additional company bonus, plus facilitate experiencing their tours and itineraries. This role can be office based/hybrid in Glasgow but there is potential to consider fully remote dependent on the candidates experience. EXPERIENCE REQUIRED: We are seeking someone with a Travel Consultant background, within a Sales focused environment for a Tour Operator. You will have good knowledge of the UK & Ireland, but you don't have to have specialised in this before, Travel Professionals from luxury tour operators that sell international travel, will also be considered if you're keen of a change in direction! INTERESTED?Please follow the instructions to apply, attaching your CV. This vacancy is being managed by Gemma Thelwell . If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!

Customer Service Support (Temporary Contract) £14.50 an hour Hours 9am to 5pm Monday to Friday Duration: 4-12 weeks, possibly longer About You You are confident, articulate, and take pride in providing a premium service experience for a high end dealership. You understand the importance of attention to detail when dealing with high-value products and discerning customers. The Role We are seeking a motivated and organised Customer Service Support to support our dealership teams during a busy period. This temporary role will be responsible for accurately processing customer and sales data, assisting with customer follow-up activities, and helping to ensure a smooth customer journey from enquiry through to reservation. The successful candidate will work closely with dealership sales teams and provide administrative and customer contact support across a range of activities. Key Responsibilities Accurately enter customer and sales data provided by dealership teams into The Norton Hub. Review and maintain customer records to ensure information is complete and up to date. Contact customers via telephone, email, and SMS to follow up on enquiries and maintain engagement. Schedule and coordinate test rides with prospective customers. Assist customers through the reservation process, providing information and support as required. Support dealership teams in managing customer communications and lead follow-up activities. Ensure all customer interactions are recorded accurately within internal systems. Maintain a professional and customer-focused approach in all communications. Adhere to company policies, procedures, and data protection requirements. Skills & Experience Essential Strong administrative and data entry skills with excellent attention to detail. Previous experience in customer service, telesales, call handling, or dealership administration. Confident telephone manner and strong written communication skills. Good organisational skills and the ability to manage multiple tasks effectively. Comfortable using computer systems, CRM platforms, and Microsoft Office applications. Customer-focused approach with a professional attitude. Ability to work independently and as part of a team. Please apply online or contact Maxine or Andrea at Reed Norwich

We are looking for a Customer Resolution Centre Advisor to provide an outstanding customer experience through first contact resolution, via multimedia channels, including inbound and outbound calls, social media and email. You will also own, listen, diagnose and support our customers and the business through all contact with Delta Housing. What you'll be doing Provide exceptional customer service across multimedia channels for first-time query resolution. Follow company workflows to meet evolving customer needs, providing enhancement feedback as and when required. Demonstrate empathy in customer interactions, recognising diversity. Resolve dissatisfaction at the first point of contact, escalating when needed. Proactively identify process improvement opportunities and contribute to a knowledge base and enable further first contact resolution, reducing handoffs to specialist teams. What we are looking for GCSE, NVQ or equivalent, or equivalent demonstrable prior learning Excellent communication skills High level of computer literacy covering office systems as well as CRM databases and systems Experience of working in a customer focused organisation Experience of customer care technique Please note the office expectancy of this role is as follows: The first 4-6 weeks will be office based training, and then after this the office attendance will be 1 day a week minimum. Benefits The salary for this post will be 30,349 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme Volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing. Please note : We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.

Job Title: Warehouse Assistant/Driver Job Type: Permanent Location: Poole, Dorset Hours: 40 hours per week Monday Friday, 07 00 Competitive Salary & Benefits At Hayley Dexis we ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1300 people doing things the Hayley Way and delivering industry leading customer service are central to our success. We re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day. We re excited to offer a brilliant opportunity for an enthusiastic Warehouse Assistant/Driver to support the busy team at our branch in Poole. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. About the role: As our Warehouse Assistant/Driver you will support and manage our local customer base, ensuring that the onsite vending machines are fully stocked and maintained. The role will require you to commute to multiple sites, where you will be able to build strong relationships with our customers and develop your product knowledge. A vehicle will be provided during working hours. A typical working day will see you starting at our branch, picking and counting the relevant stock (PPE, tools, consumables, etc), and then driving out to multiple customer sites to replenish vending machine and consignment stock. Some deliveries will be weekly, others bi-weekly or even monthly. We are looking for enthusiastic applicants who are driven to learn new skills, and are willing and comfortable to travel and work on site. On-the-job training and job shadowing will be provided, along with opportunities for career progression. What we re looking for in our Warehouse Assistant/Driver: Valid UK driving license essential Basic computer skills Good team player Good communication skills Experience of working in a similar warehouse environment would be beneficial What you ll get in return: From 23 days annual leave (plus public/bank holidays) Life assurance cover (x2 salary) Invitation to healthcare schemes Company pension scheme Wellness programmes Uniform and PPE provided Training and development provided through our own Hayley Academy What to expect from our recruitment process: Initial screening Microsoft Teams interview with our Talent Acquisition Advisor Face to face interview either in-person or Microsoft Teams Decision outcome We ll close this role on Tuesday 23rd June, but may do so earlier if we receive strong interest so don t miss out. A final note Not sure you tick every box? Please don t let that stop you from applying. Need any reasonable adjustments? Just give our talent acquisition team a shout. Any questions on your mind? Please reach out to us at (url removed)

Call Centre Sales Advisor - Brentford, West London £26,520 + Uncapped Commission (£300-£500+ per month typical) 40 hours per week Permanent 1 weekend in 6 Join a growing team of six as a Call Centre Sales Advisor, converting inbound and outbound enquiries into business and delivering excellent customer service. This is a team expansion role with strong earning potential and a supportive environment. The Role Handle inbound & outbound sales and convert enquiries into move-ins. Build strong customer relationships and manage queries via phone and email. Tailor quotations, upsell services, and maintain accurate CRM records. Process deposits and escalate complaints when needed. Commission £5 per move-in, paid once the customer moves in. Typical monthly earnings: £300-£500+ depending on performance. Hours Shifts between 08:30-17:00, 09:30-18:00, 10:30-19:00.Weekend rota: 1 in 6 (Sat 09:00-17:00, Sun 10:00-16:00). What You'll Bring 2+ years' call/contact centre experience. Strong communication and relationship-building skills. Ability to work to targets and convert leads. Organised, proactive, and confident using MS Office. About You A natural salesperson with a positive attitude, driven by results, and comfortable working in a small, supportive team.

Renewables Advisor Leeds Full-Time - Permanent Salary - 28,000 - 30,000 Per Annum The Opportunity An exciting opportunity has arisen to join a rapidly growing and innovative organisation operating within the renewable energy sector. The business is a recognised market leader, delivering sustainable energy solutions to customers across the UK and investing heavily in technology, customer experience, and employee development. This is an ideal role for someone with strong customer service and coordination skills who enjoys working in a fast-paced environment and delivering excellent customer outcomes. The Role As a Renewables Advisor, you will act as the first point of contact for customers experiencing technical issues with their renewable energy systems. You will coordinate emergency callouts, liaise with engineers, and ensure customers receive a professional and efficient service from initial contact through to resolution. Key Responsibilities: Handle incoming technical support and callout requests via telephone, email, and internal systems. Assess and prioritise repair requests based on urgency and safety requirements. Schedule and coordinate engineer visits to customer sites. Provide clear, professional, and empathetic communication throughout the customer journey. Accurately record customer information, call logs, and job updates within company systems. Offer basic troubleshooting support where appropriate. Act as a key liaison between customers, engineers, and internal departments. Monitor ongoing jobs and follow up to ensure customer satisfaction. Escalate recurring issues and customer feedback to support continuous improvement initiatives. Ensure compliance with company procedures and health & safety requirements. About You: Previous experience within a customer service, customer support, scheduling, or technical coordination role. Strong communication skills with the ability to build rapport and manage customer expectations. Excellent organisational and multitasking abilities. Calm and professional approach when dealing with urgent situations. Strong attention to detail and problem-solving skills. Comfortable using CRM, scheduling, or call management systems. Knowledge of renewable technologies such as Solar PV, EV Charging, Battery Storage, or Heat Pumps would be advantageous but is not essential. What's on Offer? 30 days annual leave plus bank holidays Private medical insurance Life assurance cover Enhanced family-friendly benefits Company pension scheme with employer contributions Ongoing training and career development opportunities Supportive team environment Regular social events and company celebrations Opportunity to join a fast-growing and future-focused renewable energy business If you're passionate about customer service and would like to build a career within the rapidly expanding renewable energy sector, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details

Vacancy: Home-Based Customer Service Representative Monthly Earnings: £500-£1400/month Location: Sheffield Join us as we recruit for a prestigious FTSE 250 British Utilities Company. We are seeking passionate individuals who are eager to work from home, whether part-time or full-time, or those looking to supplement their current income. The responsibilities for the Home-Based Customer Service Role include: To engage with people both in person and over the phone Recommend our exceptional services Assist our client's customers with any queries or concerns For the Home-Based Customer Service Role, you will need: Strong communication skills for both face-to-face and phone interactions Patience, motivation, and a can-do attitude Basic IT skills Self-motivation and drive Access to a mobile phone Permission to work in the UK Must be 18 years or older This position is not suitable for international students due to visa restrictions. What's in it for you as a Home-Based Customer Service Representative: Free, convenient introductory training tailored to your schedule Your very own website Marketing and training resources Dedicated mentorship Competitive earnings Additional bonuses Potential for residual income Exciting incentives This role offers excellent prospects for career advancement within the company. For those aspiring to lead a team, we seek individuals with confidence, patience, understanding, and exceptional team leadership skills. Training is available for those who aspire to become leaders, even without prior experience. You'll have the flexibility to set your hours, aligning work with your current lifestyle, all from the comfort of your home. This incredible opportunity is open to individuals based anywhere in the UK.

Operations and Business Manager Spider is advertising on behalf of a specialist professional services business seeking an Operations and Business Manager to join their office-based team on a full-time, permanent basis in Mid Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 - £50,000 per annum, depending on experience Holiday: 25 days annual leave + bank holidays Additional: Team performance related bonus and enhanced pension About the role: This is a newly created role with a clear focus on supporting the future growth and development of the business. Working closely with the Founder and wider leadership team, you will become a trusted right-hand person to a creative and entrepreneurial founder, helping to turn ideas into action and ensuring the business continues to thrive. As Operations and Business Manager , you will take ownership of the day-to-day running of the business, providing leadership across operations, client services, finance, HR, systems, compliance and team development. This is a varied and rewarding role within a fast-paced but supportive and informal environment, where you will have the opportunity to influence the future direction of the organisation while helping people and processes perform at their very best. Key Duties include: Lead the day-to-day delivery and continuous improvement of service operations, ensuring efficient, high-quality service across all client groups. Oversee business systems, IT infrastructure, CRM platforms, and operational processes, ensuring they remain effective, scalable, and fit for purpose. Support the Founder by managing operational activities, contributing to strategic planning, business growth, pricing strategies, and profitability objectives. Lead recruitment, HR processes, performance management, staff development, training, and the implementation of KPIs and operational performance measures. Drive operational efficiencies, automation initiatives, service enhancements, and expansion into new markets and service areas. Maintain exceptional service standards for high-profile clients, while building and managing relationships with key industry stakeholders and representing the business at industry events. Ensure compliance with regulatory requirements, documentation standards, audit readiness, and risk management processes across the organisation. Support the Founder in looking for opportunities for business development. About you As Operations and Business Manager , you will bring significant leadership experience gained within a professional services, advisory, travel, creative or similarly client-focused environment. You will have a strong understanding of business operations, finance, HR and customer service, with a proven ability to support and develop teams, improve processes and successfully manage multiple priorities. Commercially aware and solutions-focused, you will be comfortable balancing operational performance with people-focused leadership. You will enjoy working closely with senior stakeholders, contributing ideas, challenging constructively when appropriate, and helping to create positive change across the organisation. Highly organised and approachable, you will possess excellent communication and relationship-building skills, with the ability to engage confidently with colleagues, clients and external partners alike. You will be collaborative, proactive and resilient, with a genuine enthusiasm for helping a growing business succeed. An interest in the creative arts and wider cultural sector would be highly advantageous. Due to the location of the office, a full driving licence and access to your own vehicle will be required. About them: This is a unique opportunity to join a growing specialist professional services business at an exciting stage of its development. As a newly created role with future succession planning in mind, the position offers significant scope to shape operations, influence growth and become a key member of the leadership team. You will work closely with a creative and entrepreneurial Founder, supporting the delivery of their vision while helping to build a sustainable and scalable business for the future. The organisation offers a collaborative, supportive and informal working environment where initiative, fresh thinking, strong relationships and a genuine passion for delivering excellent service are highly valued. If you have the relevant skills and experience for this Operations and Business Manager role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.

Operations and Business Manager Spider is advertising on behalf of a specialist professional services business seeking an Operations and Business Manager to join their office-based team on a full-time, permanent basis in Mid Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 - £50,000 per annum, depending on experience Holiday: 25 days annual leave + bank holidays Additional: Team performance related bonus and enhanced pension About the role: This is a newly created role with a clear focus on supporting the future growth and development of the business. Working closely with the Founder and wider leadership team, you will become a trusted right-hand person to a creative and entrepreneurial founder, helping to turn ideas into action and ensuring the business continues to thrive. As Operations and Business Manager , you will take ownership of the day-to-day running of the business, providing leadership across operations, client services, finance, HR, systems, compliance and team development. This is a varied and rewarding role within a fast-paced but supportive and informal environment, where you will have the opportunity to influence the future direction of the organisation while helping people and processes perform at their very best. Key Duties include: Lead the day-to-day delivery and continuous improvement of service operations, ensuring efficient, high-quality service across all client groups. Oversee business systems, IT infrastructure, CRM platforms, and operational processes, ensuring they remain effective, scalable, and fit for purpose. Support the Founder by managing operational activities, contributing to strategic planning, business growth, pricing strategies, and profitability objectives. Lead recruitment, HR processes, performance management, staff development, training, and the implementation of KPIs and operational performance measures. Drive operational efficiencies, automation initiatives, service enhancements, and expansion into new markets and service areas. Maintain exceptional service standards for high-profile clients, while building and managing relationships with key industry stakeholders and representing the business at industry events. Ensure compliance with regulatory requirements, documentation standards, audit readiness, and risk management processes across the organisation. Support the Founder in looking for opportunities for business development. About you As Operations and Business Manager , you will bring significant leadership experience gained within a professional services, advisory, travel, creative or similarly client-focused environment. You will have a strong understanding of business operations, finance, HR and customer service, with a proven ability to support and develop teams, improve processes and successfully manage multiple priorities. Commercially aware and solutions-focused, you will be comfortable balancing operational performance with people-focused leadership. You will enjoy working closely with senior stakeholders, contributing ideas, challenging constructively when appropriate, and helping to create positive change across the organisation. Highly organised and approachable, you will possess excellent communication and relationship-building skills, with the ability to engage confidently with colleagues, clients and external partners alike. You will be collaborative, proactive and resilient, with a genuine enthusiasm for helping a growing business succeed. An interest in the creative arts and wider cultural sector would be highly advantageous. Due to the location of the office, a full driving licence and access to your own vehicle will be required. About them: This is a unique opportunity to join a growing specialist professional services business at an exciting stage of its development. As a newly created role with future succession planning in mind, the position offers significant scope to shape operations, influence growth and become a key member of the leadership team. You will work closely with a creative and entrepreneurial Founder, supporting the delivery of their vision while helping to build a sustainable and scalable business for the future. The organisation offers a collaborative, supportive and informal working environment where initiative, fresh thinking, strong relationships and a genuine passion for delivering excellent service are highly valued. If you have the relevant skills and experience for this Operations and Business Manager role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.

Operations and Business Manager Spider is advertising on behalf of a specialist professional services business seeking an Operations and Business Manager to join their office-based team on a full-time, permanent basis in Mid Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 - £50,000 per annum, depending on experience Holiday: 25 days annual leave + bank holidays Additional: Team performance related bonus and enhanced pension About the role: This is a newly created role with a clear focus on supporting the future growth and development of the business. Working closely with the Founder and wider leadership team, you will become a trusted right-hand person to a creative and entrepreneurial founder, helping to turn ideas into action and ensuring the business continues to thrive. As Operations and Business Manager , you will take ownership of the day-to-day running of the business, providing leadership across operations, client services, finance, HR, systems, compliance and team development. This is a varied and rewarding role within a fast-paced but supportive and informal environment, where you will have the opportunity to influence the future direction of the organisation while helping people and processes perform at their very best. Key Duties include: Lead the day-to-day delivery and continuous improvement of service operations, ensuring efficient, high-quality service across all client groups. Oversee business systems, IT infrastructure, CRM platforms, and operational processes, ensuring they remain effective, scalable, and fit for purpose. Support the Founder by managing operational activities, contributing to strategic planning, business growth, pricing strategies, and profitability objectives. Lead recruitment, HR processes, performance management, staff development, training, and the implementation of KPIs and operational performance measures. Drive operational efficiencies, automation initiatives, service enhancements, and expansion into new markets and service areas. Maintain exceptional service standards for high-profile clients, while building and managing relationships with key industry stakeholders and representing the business at industry events. Ensure compliance with regulatory requirements, documentation standards, audit readiness, and risk management processes across the organisation. Support the Founder in looking for opportunities for business development. About you As Operations and Business Manager , you will bring significant leadership experience gained within a professional services, advisory, travel, creative or similarly client-focused environment. You will have a strong understanding of business operations, finance, HR and customer service, with a proven ability to support and develop teams, improve processes and successfully manage multiple priorities. Commercially aware and solutions-focused, you will be comfortable balancing operational performance with people-focused leadership. You will enjoy working closely with senior stakeholders, contributing ideas, challenging constructively when appropriate, and helping to create positive change across the organisation. Highly organised and approachable, you will possess excellent communication and relationship-building skills, with the ability to engage confidently with colleagues, clients and external partners alike. You will be collaborative, proactive and resilient, with a genuine enthusiasm for helping a growing business succeed. An interest in the creative arts and wider cultural sector would be highly advantageous. Due to the location of the office, a full driving licence and access to your own vehicle will be required. About them: This is a unique opportunity to join a growing specialist professional services business at an exciting stage of its development. As a newly created role with future succession planning in mind, the position offers significant scope to shape operations, influence growth and become a key member of the leadership team. You will work closely with a creative and entrepreneurial Founder, supporting the delivery of their vision while helping to build a sustainable and scalable business for the future. The organisation offers a collaborative, supportive and informal working environment where initiative, fresh thinking, strong relationships and a genuine passion for delivering excellent service are highly valued. If you have the relevant skills and experience for this Operations and Business Manager role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.

Customer Service Advisor Crewe £28,784 per annum 9am - 5pm Monday to Friday Permanent Introduction Acorn by Synergie is working with an exceptional client in Crewe, offering a fantastic opportunity for a professional and driven Customer Service Advisor to join their rapidly growing team. This is a perfect role for someone looking to take the next step in their career with a company that values personal development and work-life balance. Our client prides itself on creating a vibrant, collaborative, and supportive working environment where every team member feels valued and respected. They are committed to helping employees develop their careers through ongoing training opportunities and a strong focus on internal promotion, enabling you to reach your full potential. Key Duties Handle enquiries via phone, email and live chat, delivering exceptional service at all times. Provide accurate information about products and services. Resolve issues efficiently, escalating when necessary. Keep detailed records of customer interactions. Work closely with the team to ensure service targets are met. Requirements Previous customer service experience is preferred but not essential. Strong communication skills, both written and verbal. Excellent problem-solving abilities and a positive approach to challenging situations. Comfortable using IT systems and willing to learn new software. Positive attitude and willingness to learn. What We Offer Salary of £28,784. Monday to Friday working pattern with no weekend work. Work from home every Friday. Continuous opportunities to enhance your skills and grow your career. Wellness programmes, company discounts and social events. Supportive and inclusive working environment. Interested? If you're ready to take your customer service skills to the next level, apply now with your up-to-date CV. Acorn by Synergie acts as an employment agency for permanent recruitment.

Protection Specialist- Join Mortgage Advice Bureau (MAB) Location: Sutton ColdfieldFull-time; Employed OR Self-EmployedBase Salary: Up to £35,000 depending on Experience Uncapped Commission OR self employed package with high OTE Mortgage Advice Bureau (MAB) is the UK's leading mortgage broker, with its unique partnership model geared towards strategic growth and winning 250+ awards for the quality of its advice and service. Are you passionate about helping people protect what matters most? We're on the lookout for a motivated and customer-focused Protection Specialist to join our growing team. What You'll Be Doing: Provide expert advice on a full range of protection products, including life insurance, critical illness, income protection and family income benefit. Work closely with Mortgage Advisers and clients to understand their needs and recommend tailored protection solutions. Ensure all advice is compliant and in line with MAB's high standards. Build lasting relationships with clients through exceptional service and trust What's in it for you? Access to high-quality, warm leads from an established mortgage client base. Supportive and dynamic working environment with ongoing training and development. Opportunity to work under a nationally recognised brand with a proven track record. Flexible working arrangements (Hybrid) Uncapped earnings potential What We're Looking For: Experience in a protection advisory role (minimum 1 year preferred). Excellent knowledge of protection products and the current market. Strong ethical standards and a genuine desire to do the right thing for clients. Great communication, listening, and relationship-building skills. CeMAP or equivalent protection-related qualifications are a must have! Interested? Let's talk. Apply directly or email us at .uk. Whether you're looking for more flexibility, stronger support or a fresh challenge, we'd love to hear from you. -BN1