Customer Service & Inventory Manager Salary: Circa £50,000 Wakefield Full Time Permanent An exciting opportunity has arisen with a leading manufacturing business for a newly created Customer Service & Inventory Manager. This is a key leadership role responsible for driving customer excellence, inventory performance and operational efficiency across the business. Reporting into the senior leadership team, you will lead customer service and inventory functions, ensure exceptional customer experiences whilst maintaining effective stock management, supply chain coordination and continuous improvement initiatives. Key Responsibilities Lead, develop and inspire Customer Service team, creating a high-performance, customer-focused culture. Own the end-to-end customer journey, ensuring exceptional service delivery and effective issue resolution. Develop and monitor key performance indicators, driving continuous improvement and service excellence. Oversee inventory management processes, ensuring optimum stock levels, availability and accuracy across multiple locations. Collaborate closely with Production, Planning, Supply Chain, Logistics, Sales and Finance teams to ensure seamless operational delivery. Lead customer communications, escalations and service recovery activities where required. Analyse operational and customer data to identify trends, risks and opportunities for improvement. Produce and present management information, performance reports and strategic recommendations to senior stakeholders. Drive operational improvement projects, implementing new processes, systems and best practices. Ensure compliance with business processes, quality standards and customer requirements. About You We are looking for an experienced operational leader with a passion for customer service and a proven ability to improve performance within a fast-paced manufacturing or supply chain environment. Experience managing and developing high-performing teams. Strong understanding of inventory management processes. Proven success in driving operational improvements and delivering measurable business results. Experience developing KPIs, reporting frameworks and performance management processes. Strong stakeholder management skills with the ability to influence at all levels. Excellent analytical and problem-solving capabilities. Experience working within manufacturing, engineering, distribution or similar operational environments. Strong systems knowledge including ERP, MRP or inventory management systems. Commercial awareness with the ability to balance customer expectations and business objectives. What's on Offer Newly created leadership opportunity with genuine scope to shape the function. Key role within a successful and growing manufacturing business. Opportunity to influence operational strategy and customer experience. Competitive salary of circa £50,000. Long-term career development opportunities within a market-leading organisation. If you are a customer-focused operational leader who thrives on driving service excellence, developing teams and delivering continuous improvement, we would love to hear from you. Get in touch with Sarah Larkin at Elevation Recruitment Group for more information.
Jun 29, 2026
Full time
Customer Service & Inventory Manager Salary: Circa £50,000 Wakefield Full Time Permanent An exciting opportunity has arisen with a leading manufacturing business for a newly created Customer Service & Inventory Manager. This is a key leadership role responsible for driving customer excellence, inventory performance and operational efficiency across the business. Reporting into the senior leadership team, you will lead customer service and inventory functions, ensure exceptional customer experiences whilst maintaining effective stock management, supply chain coordination and continuous improvement initiatives. Key Responsibilities Lead, develop and inspire Customer Service team, creating a high-performance, customer-focused culture. Own the end-to-end customer journey, ensuring exceptional service delivery and effective issue resolution. Develop and monitor key performance indicators, driving continuous improvement and service excellence. Oversee inventory management processes, ensuring optimum stock levels, availability and accuracy across multiple locations. Collaborate closely with Production, Planning, Supply Chain, Logistics, Sales and Finance teams to ensure seamless operational delivery. Lead customer communications, escalations and service recovery activities where required. Analyse operational and customer data to identify trends, risks and opportunities for improvement. Produce and present management information, performance reports and strategic recommendations to senior stakeholders. Drive operational improvement projects, implementing new processes, systems and best practices. Ensure compliance with business processes, quality standards and customer requirements. About You We are looking for an experienced operational leader with a passion for customer service and a proven ability to improve performance within a fast-paced manufacturing or supply chain environment. Experience managing and developing high-performing teams. Strong understanding of inventory management processes. Proven success in driving operational improvements and delivering measurable business results. Experience developing KPIs, reporting frameworks and performance management processes. Strong stakeholder management skills with the ability to influence at all levels. Excellent analytical and problem-solving capabilities. Experience working within manufacturing, engineering, distribution or similar operational environments. Strong systems knowledge including ERP, MRP or inventory management systems. Commercial awareness with the ability to balance customer expectations and business objectives. What's on Offer Newly created leadership opportunity with genuine scope to shape the function. Key role within a successful and growing manufacturing business. Opportunity to influence operational strategy and customer experience. Competitive salary of circa £50,000. Long-term career development opportunities within a market-leading organisation. If you are a customer-focused operational leader who thrives on driving service excellence, developing teams and delivering continuous improvement, we would love to hear from you. Get in touch with Sarah Larkin at Elevation Recruitment Group for more information.
Nottingham Shape Commercial Costings in a Fast-Growing Chilled Food Business This is a brilliant opportunity for an experienced finance professional to join The Compleat Food Group as Costings Finance Manager on a 10-12 month fixed-term contract. Based in Nottingham, this is a high-impact role at the heart of a fast-moving, ambitious business where your expertise will directly influence commercial decision-making, product launches and profitability across multiple sites. And because we're growing at pace, this role could open the door to further opportunities within the wider group.In this role, you'll lead and develop a talented costings team, ensuring accurate, timely NPD and EPD costings are delivered to stakeholders across the business. You'll also play a key role in shaping the future direction of the function - driving continuous improvement, leading project meetings and making sure the costings strategy supports wider commercial and operational goals. Who We Are: The Compleat Food Group is one of the UK's fastest-growing chilled food manufacturers, having more than doubled in size over the past five years. We're proud to supply both retail and foodservice customers, driven by a passion for quality, innovation and continuous improvement. It's an exciting time to join a business with real momentum, strong ambition and the scale to offer meaningful career opportunities. Working Hours: The working hours are Monday to Thursday 08:30am - 5pm, and 8.30am - 4pm on FridaysWe also offer Hybrid working (3 office/2 home) What you'll be doing Lead and prioritise day-to-day costing activity across 15 manufacturing sites in a fast-paced, highly commercial environment Review and approve costings ahead of commercial sign-off, ensuring accuracy across selling prices, COGS, margin, promotional funding and volumes Challenge and influence inputs from operations, commercial, NPD and other stakeholders to deliver robust, competitive costings Lead, coach and develop a team of three finance analysts, creating a high-performing and collaborative team culture Drive long-term improvements within the costings function, aligning team priorities with wider business objectives Build strong cross-functional relationships across operations, NPD, procurement and commercial teams Stay close to site developments, including new lines, processes and evolving ways of working Maintain a strong understanding of our product portfolio, brands and new launches Keep a close eye on the wider market, including inflationary pressures, customer trends and external commercial drivers Support customer-specific trackers and requests, helping turn financial data into clear, customer-friendly insight Take ownership of more complex costings, including capex projects, site transfers, new product activity and innovative commercial opportunities Champion continuous improvement by leading bi-weekly project meetings and driving better ways of working What we're looking for You'll be confident working in a fast-paced, growing business where priorities can shift quickly Previous team leadership or people management experience is essential You're comfortable managing stakeholder expectations and building credibility across functions You're able to explain financial information clearly to non-finance audiences You enjoy improving processes and are always looking for smarter, better ways of working Experience within food manufacturing would be an advantage CIMA or ACCA qualified / finalist Why Join Us? At The Compleat Food Group, our people are at the centre of everything we do. When you join us, you'll be part of an ambitious, supportive business that is growing quickly and investing in its people. Alongside a rewarding role with real visibility and impact, you'll also have access to a wide range of benefits designed to support your wellbeing, lifestyle and long-term career development. Here's a list of some available: Salary Sacrifice Schemes - including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension 33 days' annual leave (including bank holidays) with the option to purchase extra at certain times of the year Access to enhanced retail discounts online and in-store 24/7 access to GroceryAid for free financial, emotional, and practical support Physical Wellbeing Hub - free on-demand exercise programmes, online classes and multiple gym discounts Free diet & nutrition advice with access to thousands of meal plans and healthy recipes Financial wellbeing tools - including mortgage calculators, budgeting tools, and financial aid Access to a personalised online learning platform (LMS) Formal and informal training opportunities tailored to your role Performance Development Plans and regular Career Conversations Industry leading company Mentoring Scheme to add depth and really support your career journey 2 paid volunteering days per year to give back to causes that matter to you Employee networks & support groups - including LGBTQIA+, Health and Wellbeing, Neuro Diversity and many more New baby gift for new parents At The Compleat Food Group, we're committed to creating an inclusive, respectful workplace where everyone feels valued, supported and able to thrive. We believe diverse perspectives make us stronger, and we welcome talent from all backgrounds. Our commitment to Fairness, Equity, Inclusivity and Respect is central to how we work, and we'll provide the support you need to succeed. If you have any questions about accessibility or support during the application process, we'll be happy to help. Recruitment Agencies: We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.REF-
Jun 29, 2026
Contractor
Nottingham Shape Commercial Costings in a Fast-Growing Chilled Food Business This is a brilliant opportunity for an experienced finance professional to join The Compleat Food Group as Costings Finance Manager on a 10-12 month fixed-term contract. Based in Nottingham, this is a high-impact role at the heart of a fast-moving, ambitious business where your expertise will directly influence commercial decision-making, product launches and profitability across multiple sites. And because we're growing at pace, this role could open the door to further opportunities within the wider group.In this role, you'll lead and develop a talented costings team, ensuring accurate, timely NPD and EPD costings are delivered to stakeholders across the business. You'll also play a key role in shaping the future direction of the function - driving continuous improvement, leading project meetings and making sure the costings strategy supports wider commercial and operational goals. Who We Are: The Compleat Food Group is one of the UK's fastest-growing chilled food manufacturers, having more than doubled in size over the past five years. We're proud to supply both retail and foodservice customers, driven by a passion for quality, innovation and continuous improvement. It's an exciting time to join a business with real momentum, strong ambition and the scale to offer meaningful career opportunities. Working Hours: The working hours are Monday to Thursday 08:30am - 5pm, and 8.30am - 4pm on FridaysWe also offer Hybrid working (3 office/2 home) What you'll be doing Lead and prioritise day-to-day costing activity across 15 manufacturing sites in a fast-paced, highly commercial environment Review and approve costings ahead of commercial sign-off, ensuring accuracy across selling prices, COGS, margin, promotional funding and volumes Challenge and influence inputs from operations, commercial, NPD and other stakeholders to deliver robust, competitive costings Lead, coach and develop a team of three finance analysts, creating a high-performing and collaborative team culture Drive long-term improvements within the costings function, aligning team priorities with wider business objectives Build strong cross-functional relationships across operations, NPD, procurement and commercial teams Stay close to site developments, including new lines, processes and evolving ways of working Maintain a strong understanding of our product portfolio, brands and new launches Keep a close eye on the wider market, including inflationary pressures, customer trends and external commercial drivers Support customer-specific trackers and requests, helping turn financial data into clear, customer-friendly insight Take ownership of more complex costings, including capex projects, site transfers, new product activity and innovative commercial opportunities Champion continuous improvement by leading bi-weekly project meetings and driving better ways of working What we're looking for You'll be confident working in a fast-paced, growing business where priorities can shift quickly Previous team leadership or people management experience is essential You're comfortable managing stakeholder expectations and building credibility across functions You're able to explain financial information clearly to non-finance audiences You enjoy improving processes and are always looking for smarter, better ways of working Experience within food manufacturing would be an advantage CIMA or ACCA qualified / finalist Why Join Us? At The Compleat Food Group, our people are at the centre of everything we do. When you join us, you'll be part of an ambitious, supportive business that is growing quickly and investing in its people. Alongside a rewarding role with real visibility and impact, you'll also have access to a wide range of benefits designed to support your wellbeing, lifestyle and long-term career development. Here's a list of some available: Salary Sacrifice Schemes - including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension 33 days' annual leave (including bank holidays) with the option to purchase extra at certain times of the year Access to enhanced retail discounts online and in-store 24/7 access to GroceryAid for free financial, emotional, and practical support Physical Wellbeing Hub - free on-demand exercise programmes, online classes and multiple gym discounts Free diet & nutrition advice with access to thousands of meal plans and healthy recipes Financial wellbeing tools - including mortgage calculators, budgeting tools, and financial aid Access to a personalised online learning platform (LMS) Formal and informal training opportunities tailored to your role Performance Development Plans and regular Career Conversations Industry leading company Mentoring Scheme to add depth and really support your career journey 2 paid volunteering days per year to give back to causes that matter to you Employee networks & support groups - including LGBTQIA+, Health and Wellbeing, Neuro Diversity and many more New baby gift for new parents At The Compleat Food Group, we're committed to creating an inclusive, respectful workplace where everyone feels valued, supported and able to thrive. We believe diverse perspectives make us stronger, and we welcome talent from all backgrounds. Our commitment to Fairness, Equity, Inclusivity and Respect is central to how we work, and we'll provide the support you need to succeed. If you have any questions about accessibility or support during the application process, we'll be happy to help. Recruitment Agencies: We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.REF-
SC Cleared - Category Manager (Procurement) - Inside IR35 - Hybrid 2/3 days per week Leading finance house are looking for a talent and driven Commercial Category manager, this role will form part of a high performing support function enabling stakeholders to deliver commercial activity from the standard Hardware & software activities to incude negotiating with key suppliers to drive continuous improvements in a dynamic, fast paced and positive working environment. Delivering value is at the heart of our commercial mission and we need you. You will be responsible for: - Delivering end to end commercial support in order to maintain a comprehensive procurement pipeline. - Working with stakeholders to agree & prioritise commercial activity alongside ensuring optimum collaboration and delivery. - Supporting to deliver end-to-end sourcing as defined and agreed within the pipeline, chairing workshops to agree strategies. - Working with Finance to identify and realise benefits within both procurements and awarded contracts. - Making efficient and consistent use of eProcurement systems. - Driving sustainability in the category, working closely with Subject Matter Specialists to identify opportunities. - Identifying and driving savings and efficiencies. - Maintaining commercial trackers including but not limited to: waivers, savings, project pipelines, contract records and sourcing events on the Procurement e-portal. - Ensuring information flows (e.g. supplier intelligence) and communication channels between Procurement and the business are maintained. Knowledge, Skills and Experience required - Experience of building a robust commercial pipeline of activity including identifying routes to market and opportunities - You will have run/supported in the running of technology procurements. - Strong Experience in running a pipeline of commercial activity, delivering innovative commercial solutions through the application of strategic sourcing techniques and use of relevant systems in the Technology category. - Experience of PCR-level public procurement, including using public-sector frameworks. - Experience of working in a customer focused environment on whole project life cycles operating in an ever changing and fast paced environment. - MCIPS qualification (or working towards) Apply now to speak with VIQU IT in confidence. Or reach out to Donna Lenihan via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Jun 29, 2026
Contractor
SC Cleared - Category Manager (Procurement) - Inside IR35 - Hybrid 2/3 days per week Leading finance house are looking for a talent and driven Commercial Category manager, this role will form part of a high performing support function enabling stakeholders to deliver commercial activity from the standard Hardware & software activities to incude negotiating with key suppliers to drive continuous improvements in a dynamic, fast paced and positive working environment. Delivering value is at the heart of our commercial mission and we need you. You will be responsible for: - Delivering end to end commercial support in order to maintain a comprehensive procurement pipeline. - Working with stakeholders to agree & prioritise commercial activity alongside ensuring optimum collaboration and delivery. - Supporting to deliver end-to-end sourcing as defined and agreed within the pipeline, chairing workshops to agree strategies. - Working with Finance to identify and realise benefits within both procurements and awarded contracts. - Making efficient and consistent use of eProcurement systems. - Driving sustainability in the category, working closely with Subject Matter Specialists to identify opportunities. - Identifying and driving savings and efficiencies. - Maintaining commercial trackers including but not limited to: waivers, savings, project pipelines, contract records and sourcing events on the Procurement e-portal. - Ensuring information flows (e.g. supplier intelligence) and communication channels between Procurement and the business are maintained. Knowledge, Skills and Experience required - Experience of building a robust commercial pipeline of activity including identifying routes to market and opportunities - You will have run/supported in the running of technology procurements. - Strong Experience in running a pipeline of commercial activity, delivering innovative commercial solutions through the application of strategic sourcing techniques and use of relevant systems in the Technology category. - Experience of PCR-level public procurement, including using public-sector frameworks. - Experience of working in a customer focused environment on whole project life cycles operating in an ever changing and fast paced environment. - MCIPS qualification (or working towards) Apply now to speak with VIQU IT in confidence. Or reach out to Donna Lenihan via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Trainee Finance Manager - Plymouth - 30 Hours per week - £35k-£45k FTE Some of the best career opportunities aren't the finished article. They're the roles where someone sees potential, invests time in your development, and gives you the opportunity to grow into a position that you may not yet have considered achievable. If you're looking for your first step into finance leadership and would value genuine mentoring, structured development, and the opportunity to progress into a Finance Manager position, this could be an exceptional opportunity. Trial Balance Consulting have formed an exclusive partnership with one of Plymouth's most respected and rapidly growing not for profit organisations. Operating with a highly commercial mindset whilst reinvesting its success back into the community, our client has built an exceptional reputation and continues to expand its impact across the city. They currently seek to recruit a Trainee Finance Manager to join their passionate and dedicated senior leadership team. This is a permanent position offered on a part time basis, working approximately 30 hours per week with flexibility around how those hours are structured. The role will be based in Plymouth city centre with free onsite parking. The successful candidate will benefit from a detailed handover and development period, with the intention of gradually taking ownership of the finance function over time. Areas such as cashflow forecasting, management accounts preparation and financial analysis can be developed and supported for the right individual. This is an excellent opportunity for an ambitious finance professional seeking their first step into a senior finance role. Key responsibilities to include: - Supporting the preparation of monthly management accounts and commentary - Assisting with budgeting, forecasting and cashflow monitoring - Preparation and reconciliation of balance sheet control accounts - Supporting year end accounts preparation and external audit processes - Producing reports and financial information for senior management - Assisting with project costing and financial analysis - Supporting supplier payments, invoicing and debtor management - Working closely with senior stakeholders across the organisation - Identifying opportunities to improve processes and financial controls Who are we looking for? This role has been designed specifically to support progression and our client is deliberately keeping an open mind regarding qualifications and experience. Candidates may be studying towards ACCA, CIMA, ACA or AAT qualifications, although those qualified by experience will also be considered. Previous exposure to management accounting, budgeting, reporting, or cashflow forecasting would be advantageous, but many aspects of the role can be developed through the handover and training process. Applicants may currently be working as a Management Accountant, Assistant Management Accountant, Accounts Manager, Senior Finance Assistant, Finance Officer or within a broader finance role and looking for an opportunity to take the next step. Strong systems skills, excellent communication abilities, and a willingness to learn will be more important than qualifications alone. This is a rare opportunity to join a highly respected organisation where you can develop into a Finance Manager position whilst enjoying flexibility, autonomy, and the support of a passionate and collaborative leadership team. Interested? Great. We'd be delighted to tell you more and provide a detailed role specification. For all enquiries and to apply, please contact Dan Saunders at Trial Balance Consulting quoting reference DS11091. Our client is keen to appoint without delay and all enquiries will be treated in the strictest confidence. This opportunity may particularly appeal to Management Accountants, Assistant Management Accountants, Accounts Managers, Senior Finance Assistants, Finance Officers and ambitious finance professionals seeking their first Finance Manager position.
Jun 29, 2026
Full time
Trainee Finance Manager - Plymouth - 30 Hours per week - £35k-£45k FTE Some of the best career opportunities aren't the finished article. They're the roles where someone sees potential, invests time in your development, and gives you the opportunity to grow into a position that you may not yet have considered achievable. If you're looking for your first step into finance leadership and would value genuine mentoring, structured development, and the opportunity to progress into a Finance Manager position, this could be an exceptional opportunity. Trial Balance Consulting have formed an exclusive partnership with one of Plymouth's most respected and rapidly growing not for profit organisations. Operating with a highly commercial mindset whilst reinvesting its success back into the community, our client has built an exceptional reputation and continues to expand its impact across the city. They currently seek to recruit a Trainee Finance Manager to join their passionate and dedicated senior leadership team. This is a permanent position offered on a part time basis, working approximately 30 hours per week with flexibility around how those hours are structured. The role will be based in Plymouth city centre with free onsite parking. The successful candidate will benefit from a detailed handover and development period, with the intention of gradually taking ownership of the finance function over time. Areas such as cashflow forecasting, management accounts preparation and financial analysis can be developed and supported for the right individual. This is an excellent opportunity for an ambitious finance professional seeking their first step into a senior finance role. Key responsibilities to include: - Supporting the preparation of monthly management accounts and commentary - Assisting with budgeting, forecasting and cashflow monitoring - Preparation and reconciliation of balance sheet control accounts - Supporting year end accounts preparation and external audit processes - Producing reports and financial information for senior management - Assisting with project costing and financial analysis - Supporting supplier payments, invoicing and debtor management - Working closely with senior stakeholders across the organisation - Identifying opportunities to improve processes and financial controls Who are we looking for? This role has been designed specifically to support progression and our client is deliberately keeping an open mind regarding qualifications and experience. Candidates may be studying towards ACCA, CIMA, ACA or AAT qualifications, although those qualified by experience will also be considered. Previous exposure to management accounting, budgeting, reporting, or cashflow forecasting would be advantageous, but many aspects of the role can be developed through the handover and training process. Applicants may currently be working as a Management Accountant, Assistant Management Accountant, Accounts Manager, Senior Finance Assistant, Finance Officer or within a broader finance role and looking for an opportunity to take the next step. Strong systems skills, excellent communication abilities, and a willingness to learn will be more important than qualifications alone. This is a rare opportunity to join a highly respected organisation where you can develop into a Finance Manager position whilst enjoying flexibility, autonomy, and the support of a passionate and collaborative leadership team. Interested? Great. We'd be delighted to tell you more and provide a detailed role specification. For all enquiries and to apply, please contact Dan Saunders at Trial Balance Consulting quoting reference DS11091. Our client is keen to appoint without delay and all enquiries will be treated in the strictest confidence. This opportunity may particularly appeal to Management Accountants, Assistant Management Accountants, Accounts Managers, Senior Finance Assistants, Finance Officers and ambitious finance professionals seeking their first Finance Manager position.
Commercial Excellence Analyst £40k + Bonus Runcorn - Hybrid working Reporting to the Market Intelligence Manager as part of the Commercial Excellence Team you will be responsible for leading and evolving specific Commercial Excellence initiatives in SFE and Commercial Analytics/Reporting with the UKI Sales and Marketing Departments. Main Accountabilities: Working with Sales, Marketing and Finance to implement SFE projects specifically the SFE cycles for nominated BUs. The cycle will include Sales Targeting, Segmentation, Incentives Management and other projects to improve resource allocation, revenue growth and overall performance. Working with Marketing and Sales to implement KPI reporting to demonstrate effective Omni-Channel Execution. Market/Business Intelligence - Data Analytics and Reporting: Provide regular dashboard reporting to enable the Sales and Marketing teams to review their sales, forecast, market and activity data. Highlight trends, deviations, market insight and work with the commercial teams to challenge and use this insight to drive change, decision making and strategies. Work with Salesforce and/or Veeva CRM to implement new functionality, versions or bespoke internal enhancements to develop reporting and value. Support users by providing Veeva CRM Helpdesk support. Drive continuous improvements in data, visibility, reporting, processes and the security of data. Look for new data to supplement existing reporting and to drive new strategies and projects. Data Driven Decisions Projects: Support the Sales and Marketing community to continuously improve the sales targeting and forecasting process using data automation, analytics and reporting. To identify key opportunities to improve our insight generation and commercial data driven decision making across Region Market Intelligence and MU stakeholders. Continuous Improvement and Project Management Work closely with the CommEx Lead and Sales and Marketing teams on specific initiatives and projects to relating to commercial excellence Proactively look for opportunities to improve reporting, SFE and Commercial Excellence to drive revenue growth Experience/Skills required Minimum of 2+ years plus as a Commercial Analyst Data - experience of automation, setting up data flows to connect external and internal data sources and visualisation of data for reporting in Power BI Project Management Systems - Veeva, Salesforce, PowerBI, Microsoft Applications, Azure etc. SFE Projects - managing administration of SFE cycles to include IC/SIP, Sales Targeting and Segmentation and Targeting
Jun 29, 2026
Full time
Commercial Excellence Analyst £40k + Bonus Runcorn - Hybrid working Reporting to the Market Intelligence Manager as part of the Commercial Excellence Team you will be responsible for leading and evolving specific Commercial Excellence initiatives in SFE and Commercial Analytics/Reporting with the UKI Sales and Marketing Departments. Main Accountabilities: Working with Sales, Marketing and Finance to implement SFE projects specifically the SFE cycles for nominated BUs. The cycle will include Sales Targeting, Segmentation, Incentives Management and other projects to improve resource allocation, revenue growth and overall performance. Working with Marketing and Sales to implement KPI reporting to demonstrate effective Omni-Channel Execution. Market/Business Intelligence - Data Analytics and Reporting: Provide regular dashboard reporting to enable the Sales and Marketing teams to review their sales, forecast, market and activity data. Highlight trends, deviations, market insight and work with the commercial teams to challenge and use this insight to drive change, decision making and strategies. Work with Salesforce and/or Veeva CRM to implement new functionality, versions or bespoke internal enhancements to develop reporting and value. Support users by providing Veeva CRM Helpdesk support. Drive continuous improvements in data, visibility, reporting, processes and the security of data. Look for new data to supplement existing reporting and to drive new strategies and projects. Data Driven Decisions Projects: Support the Sales and Marketing community to continuously improve the sales targeting and forecasting process using data automation, analytics and reporting. To identify key opportunities to improve our insight generation and commercial data driven decision making across Region Market Intelligence and MU stakeholders. Continuous Improvement and Project Management Work closely with the CommEx Lead and Sales and Marketing teams on specific initiatives and projects to relating to commercial excellence Proactively look for opportunities to improve reporting, SFE and Commercial Excellence to drive revenue growth Experience/Skills required Minimum of 2+ years plus as a Commercial Analyst Data - experience of automation, setting up data flows to connect external and internal data sources and visualisation of data for reporting in Power BI Project Management Systems - Veeva, Salesforce, PowerBI, Microsoft Applications, Azure etc. SFE Projects - managing administration of SFE cycles to include IC/SIP, Sales Targeting and Segmentation and Targeting
Your new company You will be joining a dynamic and growing consultancy business based in London Bridge, known for its collaborative and social culture. The finance team is small but highly visible within the business, offering excellent exposure to senior stakeholders and operations. The company promotes a supportive environment with modern offices and a strong team ethos. Your new role As an Assistant Management Accountant, you will work closely with the Finance Manager and Partner, supporting across day-to-day finance operations and management accounts. This is a varied role with both accounting and operational exposure, ideal for someone who enjoys working with multiple priorities.Key responsibilities include: Supporting the preparation of monthly management accounts Involvement in payroll processes Assisting with day-to-day finance operations and reporting Partnering with stakeholders across the business Supporting process improvements and operational finance initiatives What you'll need to succeed We are looking for a bright, driven individual with strong commercial awareness and the ability to manage multiple priorities effectively.Key requirements: Studying towards an accounting qualification Experience in management accounts and operational finance Background from industry, consultancy, or a smaller accountancy firm Strong Excel skills Experience managing multiple stakeholders A proactive, hardworking attitude with maturity and strong communication skills What you'll get in return Competitive salary ( 40,000- 50,000 pro rata)Hybrid working model (flexibility offered following initial period) Exposure to a wide range of finance and operational responsibilities Supportive and sociable team environment Modern offices in London Bridge What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 29, 2026
Full time
Your new company You will be joining a dynamic and growing consultancy business based in London Bridge, known for its collaborative and social culture. The finance team is small but highly visible within the business, offering excellent exposure to senior stakeholders and operations. The company promotes a supportive environment with modern offices and a strong team ethos. Your new role As an Assistant Management Accountant, you will work closely with the Finance Manager and Partner, supporting across day-to-day finance operations and management accounts. This is a varied role with both accounting and operational exposure, ideal for someone who enjoys working with multiple priorities.Key responsibilities include: Supporting the preparation of monthly management accounts Involvement in payroll processes Assisting with day-to-day finance operations and reporting Partnering with stakeholders across the business Supporting process improvements and operational finance initiatives What you'll need to succeed We are looking for a bright, driven individual with strong commercial awareness and the ability to manage multiple priorities effectively.Key requirements: Studying towards an accounting qualification Experience in management accounts and operational finance Background from industry, consultancy, or a smaller accountancy firm Strong Excel skills Experience managing multiple stakeholders A proactive, hardworking attitude with maturity and strong communication skills What you'll get in return Competitive salary ( 40,000- 50,000 pro rata)Hybrid working model (flexibility offered following initial period) Exposure to a wide range of finance and operational responsibilities Supportive and sociable team environment Modern offices in London Bridge What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Location: Remote (United Kingdom) Travel: Regular travel across Europe and key international markets An exciting opportunity has arisen for an ambitious commercial leader to spearhead the growth of a rapidly expanding hospitality and wellness division across Europe, the Middle East, and Africa. Working as part of a high-performing international sales leadership team, you will be responsible for shaping and executing the regional growth strategy within the hospitality, residential, and wellness sectors. This is a highly visible role with significant influence over market expansion, strategic partnerships, and long-term revenue generation. The successful candidate will combine strategic thinking with a hands-on commercial approach, identifying new opportunities, building influential relationships, and creating sustainable growth plans across both established and emerging markets. This position is ideal for someone who thrives in a fast-paced, entrepreneurial environment and enjoys developing new market opportunities from the ground up. Key Responsibilities as Senior Sales Manager - Hospitality & Wellness Lead the development and execution of regional growth strategies across hospitality, wellness, leisure, and premium residential sectors. Identify, secure, and develop strategic partnerships with hotel groups, developers, operators, consultants, and industry stakeholders. Create and implement account development plans for major regional and international clients. Expand market presence and strengthen brand positioning within key target sectors. Collaborate with regional sales teams and channel partners to maximise commercial opportunities and market penetration. Develop scalable programmes, frameworks, and sales initiatives that support long-term business growth. Work cross-functionally with marketing, product, finance, and leadership teams to enhance customer value propositions. Support and develop partner networks across international territories to accelerate business performance. Represent the organisation at industry events, exhibitions, networking forums, and executive-level meetings. Maintain accurate pipeline management, forecasting, and commercial reporting to support strategic decision-making. What our client is looking for Proven success in senior business development, commercial leadership, or strategic partnership roles. Experience within hospitality, wellness, leisure, luxury lifestyle, property, or related sectors would be highly advantageous. Demonstrated ability to create new revenue streams and develop high-value commercial relationships. Strong experience managing opportunities across multiple international markets. Excellent negotiation, stakeholder engagement, and influencing skills. Commercially astute with the ability to balance strategic planning and operational execution. Comfortable engaging with C-suite executives, ownership groups, developers, and key decision-makers. Self-motivated, entrepreneurial, and capable of operating effectively in a remote environment. What our client is offering Opportunity to shape a high-growth business segment across an international region. Significant autonomy and influence within a commercially driven organisation. Exposure to senior leadership and major industry stakeholders. Competitive salary, bonus potential, and comprehensive benefits package. Flexible remote working with international travel opportunities. Please call to discuss salary as it is not advertised
Jun 29, 2026
Full time
Location: Remote (United Kingdom) Travel: Regular travel across Europe and key international markets An exciting opportunity has arisen for an ambitious commercial leader to spearhead the growth of a rapidly expanding hospitality and wellness division across Europe, the Middle East, and Africa. Working as part of a high-performing international sales leadership team, you will be responsible for shaping and executing the regional growth strategy within the hospitality, residential, and wellness sectors. This is a highly visible role with significant influence over market expansion, strategic partnerships, and long-term revenue generation. The successful candidate will combine strategic thinking with a hands-on commercial approach, identifying new opportunities, building influential relationships, and creating sustainable growth plans across both established and emerging markets. This position is ideal for someone who thrives in a fast-paced, entrepreneurial environment and enjoys developing new market opportunities from the ground up. Key Responsibilities as Senior Sales Manager - Hospitality & Wellness Lead the development and execution of regional growth strategies across hospitality, wellness, leisure, and premium residential sectors. Identify, secure, and develop strategic partnerships with hotel groups, developers, operators, consultants, and industry stakeholders. Create and implement account development plans for major regional and international clients. Expand market presence and strengthen brand positioning within key target sectors. Collaborate with regional sales teams and channel partners to maximise commercial opportunities and market penetration. Develop scalable programmes, frameworks, and sales initiatives that support long-term business growth. Work cross-functionally with marketing, product, finance, and leadership teams to enhance customer value propositions. Support and develop partner networks across international territories to accelerate business performance. Represent the organisation at industry events, exhibitions, networking forums, and executive-level meetings. Maintain accurate pipeline management, forecasting, and commercial reporting to support strategic decision-making. What our client is looking for Proven success in senior business development, commercial leadership, or strategic partnership roles. Experience within hospitality, wellness, leisure, luxury lifestyle, property, or related sectors would be highly advantageous. Demonstrated ability to create new revenue streams and develop high-value commercial relationships. Strong experience managing opportunities across multiple international markets. Excellent negotiation, stakeholder engagement, and influencing skills. Commercially astute with the ability to balance strategic planning and operational execution. Comfortable engaging with C-suite executives, ownership groups, developers, and key decision-makers. Self-motivated, entrepreneurial, and capable of operating effectively in a remote environment. What our client is offering Opportunity to shape a high-growth business segment across an international region. Significant autonomy and influence within a commercially driven organisation. Exposure to senior leadership and major industry stakeholders. Competitive salary, bonus potential, and comprehensive benefits package. Flexible remote working with international travel opportunities. Please call to discuss salary as it is not advertised
BTE Credit Control Expert Required in an Exciting Role in Bristol City Centre 3-Month Contract A leading and well-established professional services organisation is seeking an experienced BTE Credit Controller to join their finance team on an interim basis.This role sits within a specialist revenue function focused on BTE income, ensuring that payments are secured prior to service or policy activation, supporting both cash flow and risk mitigation. BTE experience is required to be considered for this role. Reporting to the Finance Manager, you will be responsible for managing and enforcing pre-event credit control processes, ensuring that income is received before services are delivered or cover is activated. Key responsibilities will include: Managing pre-payment processes to ensure funds are received ahead of policy inception or service delivery Proactively contacting clients, brokers, and internal stakeholders to secure outstanding BTE payments Monitoring upcoming activation dates to prevent services commencing without payment Working closely with sales, underwriting, or operational teams to hold or release services based on payment status Investigating and resolving payment queries efficiently to avoid delays in activation Producing and monitoring reports focused on pre-event income and outstanding prepayments Supporting process improvements to strengthen front-end financial controls Reducing financial risk by preventing debt from arising rather than recovering it About You The successful candidate will: Have proven experience in credit control, accounts receivable, or revenue management, ideally within a BTE or prepayment-led environment Be confident managing stakeholder relationships across finance, sales, and operations Demonstrate a proactive, preventative approach to credit control Possess strong organisational skills with the ability to manage deadlines linked to service or policy start dates Be confident working with finance systems and Excel to an intermediate level Be comfortable operating in a fast-paced, process-driven environment Additional Information Based in Bristol with hybrid working Immediate start preferred Competitive daily or hourly rate Opportunity to contribute to a well-structured and commercially focused finance function Why Apply? This is an excellent opportunity to step into a specialist BTE-focused role, where you will play a key part in protecting revenue and improving cash flow through proactive credit control practices.
Jun 29, 2026
Seasonal
BTE Credit Control Expert Required in an Exciting Role in Bristol City Centre 3-Month Contract A leading and well-established professional services organisation is seeking an experienced BTE Credit Controller to join their finance team on an interim basis.This role sits within a specialist revenue function focused on BTE income, ensuring that payments are secured prior to service or policy activation, supporting both cash flow and risk mitigation. BTE experience is required to be considered for this role. Reporting to the Finance Manager, you will be responsible for managing and enforcing pre-event credit control processes, ensuring that income is received before services are delivered or cover is activated. Key responsibilities will include: Managing pre-payment processes to ensure funds are received ahead of policy inception or service delivery Proactively contacting clients, brokers, and internal stakeholders to secure outstanding BTE payments Monitoring upcoming activation dates to prevent services commencing without payment Working closely with sales, underwriting, or operational teams to hold or release services based on payment status Investigating and resolving payment queries efficiently to avoid delays in activation Producing and monitoring reports focused on pre-event income and outstanding prepayments Supporting process improvements to strengthen front-end financial controls Reducing financial risk by preventing debt from arising rather than recovering it About You The successful candidate will: Have proven experience in credit control, accounts receivable, or revenue management, ideally within a BTE or prepayment-led environment Be confident managing stakeholder relationships across finance, sales, and operations Demonstrate a proactive, preventative approach to credit control Possess strong organisational skills with the ability to manage deadlines linked to service or policy start dates Be confident working with finance systems and Excel to an intermediate level Be comfortable operating in a fast-paced, process-driven environment Additional Information Based in Bristol with hybrid working Immediate start preferred Competitive daily or hourly rate Opportunity to contribute to a well-structured and commercially focused finance function Why Apply? This is an excellent opportunity to step into a specialist BTE-focused role, where you will play a key part in protecting revenue and improving cash flow through proactive credit control practices.
Robert Half has partnered with a defence and aerospace technology business to recruit for a Procurement Pricing & Bids Manager. ROLE OVERVIEW Our client is seeking an experienced Procurement Pricing & Bids Manager to lead the development of competitive pricing strategies and manage the end-to-end bid process for government and defence procurement opportunities. You will work cross-functionally with procurement, finance, operations, and commercial teams to ensure bids are commercially viable, compliant, and strategically aligned. KEY RESPONSIBILITIES Lead bid preparation, coordination, and submission for government procurement tenders and proposals Develop pricing models and cost structures for complex bids Analyse supplier quotations and evaluate total cost of ownership Recommend pricing strategies that balance competitiveness and profitability Manage cross-functional bid teams and tight delivery deadlines Conduct post-bid reviews and identify continuous improvement opportunities Support supplier negotiations and cost-saving initiatives Present pricing recommendations and bid strategies to senior leadership REQUIRED EXPERIENCE & SKILLS 5+ years' experience in procurement, bid management, and pricing within the defence sector Strong knowledge of U.S. Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS) Proven track record developing pricing strategies for complex, government-compliant proposals Experience with cost-reimbursable, fixed-price, and hybrid contract types Proficiency with ERP systems, procurement platforms, and advanced Excel-based financial models Experience supporting government audits and regulatory reviews Excellent cross-functional team management and stakeholder communication POSITION DETAILS Location: Glenrothes (Hybrid - 3 days on site per week) Type: Permanent, Full-time (37 hours per week) Security Clearance: SC Eligible required BENEFITS PACKAGE Competitive salary 25 days holiday + statutory public holidays, plus option to buy/sell up to 5 days Contributory pension (up to 10.5% company contribution) 5% discretionary company bonus Life assurance (6x salary) Flexible benefits scheme including health cashplan, dental, and cycle to work Car allowance (£410 per month) Private medical insurance Enhanced maternity, paternity, and shared parental leave Up to 5 paid volunteering days per year Flexible working culture with early Friday finish (1:30pm) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Jun 29, 2026
Full time
Robert Half has partnered with a defence and aerospace technology business to recruit for a Procurement Pricing & Bids Manager. ROLE OVERVIEW Our client is seeking an experienced Procurement Pricing & Bids Manager to lead the development of competitive pricing strategies and manage the end-to-end bid process for government and defence procurement opportunities. You will work cross-functionally with procurement, finance, operations, and commercial teams to ensure bids are commercially viable, compliant, and strategically aligned. KEY RESPONSIBILITIES Lead bid preparation, coordination, and submission for government procurement tenders and proposals Develop pricing models and cost structures for complex bids Analyse supplier quotations and evaluate total cost of ownership Recommend pricing strategies that balance competitiveness and profitability Manage cross-functional bid teams and tight delivery deadlines Conduct post-bid reviews and identify continuous improvement opportunities Support supplier negotiations and cost-saving initiatives Present pricing recommendations and bid strategies to senior leadership REQUIRED EXPERIENCE & SKILLS 5+ years' experience in procurement, bid management, and pricing within the defence sector Strong knowledge of U.S. Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS) Proven track record developing pricing strategies for complex, government-compliant proposals Experience with cost-reimbursable, fixed-price, and hybrid contract types Proficiency with ERP systems, procurement platforms, and advanced Excel-based financial models Experience supporting government audits and regulatory reviews Excellent cross-functional team management and stakeholder communication POSITION DETAILS Location: Glenrothes (Hybrid - 3 days on site per week) Type: Permanent, Full-time (37 hours per week) Security Clearance: SC Eligible required BENEFITS PACKAGE Competitive salary 25 days holiday + statutory public holidays, plus option to buy/sell up to 5 days Contributory pension (up to 10.5% company contribution) 5% discretionary company bonus Life assurance (6x salary) Flexible benefits scheme including health cashplan, dental, and cycle to work Car allowance (£410 per month) Private medical insurance Enhanced maternity, paternity, and shared parental leave Up to 5 paid volunteering days per year Flexible working culture with early Friday finish (1:30pm) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Python, Dashboards, Data Visualisation, Cloud, Javascript McGregor Boyall have a greenfield development opportunity with a leading quant investment manager. The team is currently building a new, bespoke application for the Operations function of the fund. You'd be developing automation systems for trade processing workflows, creating custom data visualization tools, and architecting web applications using Flask/Django/FastAPI stacks. You'll have autonomy to drive technical decisions while collaborating with C-suite stakeholders to solve complex financial data challenges. We need someone who understands how a financial organization works and is comfortable being a central point of contact for multiple stakeholders in various teams. Role requires 5 days per week onsite in London. Required skills: - 2-6 years of experience as a Python Developer. Ideally, you will be working for a leading investment bank but other financial background (particularly hedge funds ) are also welcome - Proven experience building bespoke dashboards for end users. Plotly or Dash highly desired - Good commercial experience with data visualisation tools and techniques - Solid working experience with Pandas or NumPy - Excellent SQL abilities Nice to have: - Javascript/web experience (React or Typescript) - Flask - Cloud computing experience (AWS preferred) - Prior experience working in operations, middle or Back Office teams within finance McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Jun 29, 2026
Full time
Python, Dashboards, Data Visualisation, Cloud, Javascript McGregor Boyall have a greenfield development opportunity with a leading quant investment manager. The team is currently building a new, bespoke application for the Operations function of the fund. You'd be developing automation systems for trade processing workflows, creating custom data visualization tools, and architecting web applications using Flask/Django/FastAPI stacks. You'll have autonomy to drive technical decisions while collaborating with C-suite stakeholders to solve complex financial data challenges. We need someone who understands how a financial organization works and is comfortable being a central point of contact for multiple stakeholders in various teams. Role requires 5 days per week onsite in London. Required skills: - 2-6 years of experience as a Python Developer. Ideally, you will be working for a leading investment bank but other financial background (particularly hedge funds ) are also welcome - Proven experience building bespoke dashboards for end users. Plotly or Dash highly desired - Good commercial experience with data visualisation tools and techniques - Solid working experience with Pandas or NumPy - Excellent SQL abilities Nice to have: - Javascript/web experience (React or Typescript) - Flask - Cloud computing experience (AWS preferred) - Prior experience working in operations, middle or Back Office teams within finance McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Finance and Operations Director Barber McLelland are working as an exclusive recruitment partner for a leading professional services firm based in North Sheffield. The business is looking for an experienced, commercially astute, qualified finance professional for the Finance and Operations Director role. The Finance and Operations Director will be part of the business's Senior Leadership Team and work closely with the partnership group to help deliver the practice's strategic vision for the future and to lead and oversee the business's finance function. Duties will include: To provide support in growing the business and delivering the firm's strategic vision for the future Lead on all financial aspects of the business To lead on all HR matters, this is desirable but not essential To support the Senior Leadership team on Quality Management and Governance Review existing systems and processes within the business and lead a change management programme to improve and develop the business to meet the firm's strategic objectives. Provide advice and support to a newly created division, providing strategic and commercial support in growing and scaling this division Overall responsibility of the Finance Team, IT and Business Manager Production of annual financial statements for submission to Companies House Strategic development of the finance function, including reviewing invoicing, WIP, and debtor policies and procedures Supervising the production of monthly management accounts and non-financial KPIs Manage budget and cost base Chairing and attending Board and Management meetings Skills and Qualities The successful candidate will be CIMA/ACA or ACCA qualified, with sufficient experience in operating as number one in finance, and will demonstrate commercial and operational success in previous roles Have a comprehensive understanding of accounting principles, statutory compliance, taxation, and financial reporting standards Proven capability in aligning financial strategies and business goals to support sustainable growth and profitability Have the ability to swiftly identify financial challenges, analyse problems thoroughly, and implement solutions Salary and Benefits Salary from £75,000 - £85,000 Excellent benefits package
Jun 29, 2026
Full time
Finance and Operations Director Barber McLelland are working as an exclusive recruitment partner for a leading professional services firm based in North Sheffield. The business is looking for an experienced, commercially astute, qualified finance professional for the Finance and Operations Director role. The Finance and Operations Director will be part of the business's Senior Leadership Team and work closely with the partnership group to help deliver the practice's strategic vision for the future and to lead and oversee the business's finance function. Duties will include: To provide support in growing the business and delivering the firm's strategic vision for the future Lead on all financial aspects of the business To lead on all HR matters, this is desirable but not essential To support the Senior Leadership team on Quality Management and Governance Review existing systems and processes within the business and lead a change management programme to improve and develop the business to meet the firm's strategic objectives. Provide advice and support to a newly created division, providing strategic and commercial support in growing and scaling this division Overall responsibility of the Finance Team, IT and Business Manager Production of annual financial statements for submission to Companies House Strategic development of the finance function, including reviewing invoicing, WIP, and debtor policies and procedures Supervising the production of monthly management accounts and non-financial KPIs Manage budget and cost base Chairing and attending Board and Management meetings Skills and Qualities The successful candidate will be CIMA/ACA or ACCA qualified, with sufficient experience in operating as number one in finance, and will demonstrate commercial and operational success in previous roles Have a comprehensive understanding of accounting principles, statutory compliance, taxation, and financial reporting standards Proven capability in aligning financial strategies and business goals to support sustainable growth and profitability Have the ability to swiftly identify financial challenges, analyse problems thoroughly, and implement solutions Salary and Benefits Salary from £75,000 - £85,000 Excellent benefits package
Customer Support Manager Managing Customer Accounts in-line with contractual commitments and ensuring Program expectations and KPIs are met or exceeded. Acting as the key interface between Customers and Internal Support Departments ensuring strong and lasting relationships are built and maintained at all levels within both organisations. The processing of Repair Orders from the point the Repair Order is created by the Customer to the point the Repair Order is closed by the Customer, including Tracking, Status Reporting, Quote Processing, Query Resolution and Supplier Management as agreed with the customer. Managing the service delivery of Internal Support Departments (Tech Services, Sourcing, MIS and Finance) and ensuring Customer requirements are responded to in a timely and efficient manner. Development and presentation of Customer Performance Reports and representation of company during Customer Program Reviews. Supporting the Sales and Business Development Team during the implementation of new Customer Programs. The continuous review of company processes and procedures and Customer interactions to ensure that both internal efficiencies and Customer satisfaction are maximised. Essential Duties & Responsibilities Develop and maintain strong relationships with both Customers and key Suppliers, continually seek to improve working methods and communications. Act as the main interface between the Customer and Company at an operational level. Handle the day-to-day operational aspects of the Customer / Supplier interface in a professional, diligent and responsible manner. Work alongside the Account Program Manager to ensure that Customer expectations and KPIs are met and, wherever possible, exceeded. Identify areas of poor performance or opportunities for improvement and developing solutions, which when implemented, will resolve these problems. Represent Company during Customer Performance Reviews and Key Supplier visits. Customer Performance: Control and manage the Customer Mailbox - responding to all Customer issues and questions in a timely manner, escalating internally if required and, where necessary, proposing operational changes to meet Customer's evolving needs. Manage the processing of Customer ROs, Quotes and Queries in line with Customer Defined KPIs. Monitor the Repair Order status throughout the Repair Loop, maintaining systems with latest status data, delay explanations and other relevant supplier information. Maintain expedited Repair Orders with detailed comments and accurate ship dates to meet customer requirements. Supplier Performance: Enforce Customer and Company Contractual Terms with Supplier base. Work to improve overall TAT performance and drive down aged orders. Support the resolution to all aspects of Supplier interaction. Identifying threats to service levels, apply Supplier, Customer and internal escalation. Negotiating proposals to resolve and mitigate. Identify opportunities for Key Supplier Performance Reviews including Score-Carding, Customer Feedback and Strategic Problem Resolution to improve service levels to the customer. Support the Account Program Managers during start-up phase of new programs including development and implementation of new processes and procedures, the development of internal IT System requirements and the compiling and distribution of Priming Material to Supplier Base. Support monthly and quarterly customer performance programme reviews, including presentation of TAT improvement remedies. Team Performance: Set and continually reinforce clear goals to Customer Account Administrators, providing training, reviewing performance, mentoring and 'in the moment' feedback where necessary. Identify opportunities to delegate tasks to Customer Account Administrators for effective workload management. Candidate Profile: Understanding of the Company commercial position and its relationships with its Customer and Supplier base. Experience in process analysis/Continuous Improvement/lean management desirable. Customer Service experience essential. Ability to respond to change quickly and effectively. Customer focused with a commitment to customer satisfaction and ability to build strong working customer relationships Good communicator and strong interpersonal skills. Strong initiative and ability to provide creative solutions to problems. Able to address immediate customer and team needs in the context of overall company strategy An excellent team player with strong ability to motivate others and drive the team to meet or exceed KPIs. Strong time management and organisational skills and ability to co-ordinate workload under pressure Good practical problem solving skills and the ability to make decisions when required or appropriate. Have an understanding of Information Security practices and be able to attain and maintain competency in those as prescribed by Company policies. Ability to handle all personal data in confidence; with integrity and in a manner of which ensures appropriate security measures are met and adhered to, which include protection against unlawful processing or accidental loss, destruction or damage in line with GDPR compliance.
Jun 29, 2026
Full time
Customer Support Manager Managing Customer Accounts in-line with contractual commitments and ensuring Program expectations and KPIs are met or exceeded. Acting as the key interface between Customers and Internal Support Departments ensuring strong and lasting relationships are built and maintained at all levels within both organisations. The processing of Repair Orders from the point the Repair Order is created by the Customer to the point the Repair Order is closed by the Customer, including Tracking, Status Reporting, Quote Processing, Query Resolution and Supplier Management as agreed with the customer. Managing the service delivery of Internal Support Departments (Tech Services, Sourcing, MIS and Finance) and ensuring Customer requirements are responded to in a timely and efficient manner. Development and presentation of Customer Performance Reports and representation of company during Customer Program Reviews. Supporting the Sales and Business Development Team during the implementation of new Customer Programs. The continuous review of company processes and procedures and Customer interactions to ensure that both internal efficiencies and Customer satisfaction are maximised. Essential Duties & Responsibilities Develop and maintain strong relationships with both Customers and key Suppliers, continually seek to improve working methods and communications. Act as the main interface between the Customer and Company at an operational level. Handle the day-to-day operational aspects of the Customer / Supplier interface in a professional, diligent and responsible manner. Work alongside the Account Program Manager to ensure that Customer expectations and KPIs are met and, wherever possible, exceeded. Identify areas of poor performance or opportunities for improvement and developing solutions, which when implemented, will resolve these problems. Represent Company during Customer Performance Reviews and Key Supplier visits. Customer Performance: Control and manage the Customer Mailbox - responding to all Customer issues and questions in a timely manner, escalating internally if required and, where necessary, proposing operational changes to meet Customer's evolving needs. Manage the processing of Customer ROs, Quotes and Queries in line with Customer Defined KPIs. Monitor the Repair Order status throughout the Repair Loop, maintaining systems with latest status data, delay explanations and other relevant supplier information. Maintain expedited Repair Orders with detailed comments and accurate ship dates to meet customer requirements. Supplier Performance: Enforce Customer and Company Contractual Terms with Supplier base. Work to improve overall TAT performance and drive down aged orders. Support the resolution to all aspects of Supplier interaction. Identifying threats to service levels, apply Supplier, Customer and internal escalation. Negotiating proposals to resolve and mitigate. Identify opportunities for Key Supplier Performance Reviews including Score-Carding, Customer Feedback and Strategic Problem Resolution to improve service levels to the customer. Support the Account Program Managers during start-up phase of new programs including development and implementation of new processes and procedures, the development of internal IT System requirements and the compiling and distribution of Priming Material to Supplier Base. Support monthly and quarterly customer performance programme reviews, including presentation of TAT improvement remedies. Team Performance: Set and continually reinforce clear goals to Customer Account Administrators, providing training, reviewing performance, mentoring and 'in the moment' feedback where necessary. Identify opportunities to delegate tasks to Customer Account Administrators for effective workload management. Candidate Profile: Understanding of the Company commercial position and its relationships with its Customer and Supplier base. Experience in process analysis/Continuous Improvement/lean management desirable. Customer Service experience essential. Ability to respond to change quickly and effectively. Customer focused with a commitment to customer satisfaction and ability to build strong working customer relationships Good communicator and strong interpersonal skills. Strong initiative and ability to provide creative solutions to problems. Able to address immediate customer and team needs in the context of overall company strategy An excellent team player with strong ability to motivate others and drive the team to meet or exceed KPIs. Strong time management and organisational skills and ability to co-ordinate workload under pressure Good practical problem solving skills and the ability to make decisions when required or appropriate. Have an understanding of Information Security practices and be able to attain and maintain competency in those as prescribed by Company policies. Ability to handle all personal data in confidence; with integrity and in a manner of which ensures appropriate security measures are met and adhered to, which include protection against unlawful processing or accidental loss, destruction or damage in line with GDPR compliance.
REMOTE - Tax Disputes and Investigations Senior Manager I am currently partnering with a boutique tax disputes and investigations team looking for a Senior Manager to join their team due to a large amount of growth trajectory in recent years (organic growth). This is an independent tax firm working with individuals and businesses facing HMRC enquiries, providing high -quality and strategic advice across a range of tax matters. The Role and Experience Required: They are seeking a Senior Manager to join the disputes and investigations team. This is a senior, client-facing role suited to an individual who can independently manage complex cases from start to finish while supporting and developing junior team members. The role can be performed fully remotely in the UK, with occasional client or team meetings where required. Lead and manage complex HMRC tax investigations and disputes from inception through to resolution Handle a wide range of HMRC enquiries, including both civil and serious investigations Take primary responsibility for Code of Practice 9 (COP9) / Contractual Disclosure Facility (CDF) cases Prepare high-quality disclosure reports, including detailed analysis of irregularities and liabilities Act as the main point of contact for clients, providing clear, pragmatic, and commercially focused advice Liaise directly with HMRC Inspectors and negotiate settlements where appropriate Draft clear, concise, and technically accurate correspondence and reports Contribute to the firm's growth through client relationship development and delivering exceptional service Why join this team: Work with a highly specialised boutique firm on complex and high-value cases Fully remote and flexible working environment Opportunity to take ownership of cases and make a real impact Collaborative and supportive team culture
Jun 29, 2026
Full time
REMOTE - Tax Disputes and Investigations Senior Manager I am currently partnering with a boutique tax disputes and investigations team looking for a Senior Manager to join their team due to a large amount of growth trajectory in recent years (organic growth). This is an independent tax firm working with individuals and businesses facing HMRC enquiries, providing high -quality and strategic advice across a range of tax matters. The Role and Experience Required: They are seeking a Senior Manager to join the disputes and investigations team. This is a senior, client-facing role suited to an individual who can independently manage complex cases from start to finish while supporting and developing junior team members. The role can be performed fully remotely in the UK, with occasional client or team meetings where required. Lead and manage complex HMRC tax investigations and disputes from inception through to resolution Handle a wide range of HMRC enquiries, including both civil and serious investigations Take primary responsibility for Code of Practice 9 (COP9) / Contractual Disclosure Facility (CDF) cases Prepare high-quality disclosure reports, including detailed analysis of irregularities and liabilities Act as the main point of contact for clients, providing clear, pragmatic, and commercially focused advice Liaise directly with HMRC Inspectors and negotiate settlements where appropriate Draft clear, concise, and technically accurate correspondence and reports Contribute to the firm's growth through client relationship development and delivering exceptional service Why join this team: Work with a highly specialised boutique firm on complex and high-value cases Fully remote and flexible working environment Opportunity to take ownership of cases and make a real impact Collaborative and supportive team culture
The Opportunity - 4 Month Day Rate We're looking for a commercially focused Senior Finance Manager on a 4 month day rate to drive profitable growth for a larger retail company. This is a high-impact role where you'll combine financial leadership, business partnering, and strategic insight to influence key decisions and deliver tangible business results. What You'll Do Lead budgeting, forecasting, performance reporting, and financial governance. Build financial models and business cases to support growth initiatives and commercial decisions. Partner with cross-functional teams to optimise profitability and drive performance. Deliver clear, actionable insights to senior stakeholders. Identify risks and opportunities through data-driven analysis. Support commercial negotiations, strategic projects, and transformation initiatives. Continuously improve financial processes, controls, and reporting. About You Qualified accountant (ACA, ACCA, CIMA, CA or equivalent). Strong commercial finance and business partnering experience. Experience in internation finance is a plus. Excellent analytical and financial modelling skills. Confident influencing senior stakeholders and challenging constructively. Proactive, curious, and solutions-focused, with a continuous improvement mindset. Why This Role? This is an opportunity to shape strategy, influence commercial outcomes, and play a key role in driving sustainable growth within a dynamic international business.
Jun 29, 2026
Full time
The Opportunity - 4 Month Day Rate We're looking for a commercially focused Senior Finance Manager on a 4 month day rate to drive profitable growth for a larger retail company. This is a high-impact role where you'll combine financial leadership, business partnering, and strategic insight to influence key decisions and deliver tangible business results. What You'll Do Lead budgeting, forecasting, performance reporting, and financial governance. Build financial models and business cases to support growth initiatives and commercial decisions. Partner with cross-functional teams to optimise profitability and drive performance. Deliver clear, actionable insights to senior stakeholders. Identify risks and opportunities through data-driven analysis. Support commercial negotiations, strategic projects, and transformation initiatives. Continuously improve financial processes, controls, and reporting. About You Qualified accountant (ACA, ACCA, CIMA, CA or equivalent). Strong commercial finance and business partnering experience. Experience in internation finance is a plus. Excellent analytical and financial modelling skills. Confident influencing senior stakeholders and challenging constructively. Proactive, curious, and solutions-focused, with a continuous improvement mindset. Why This Role? This is an opportunity to shape strategy, influence commercial outcomes, and play a key role in driving sustainable growth within a dynamic international business.
We are working with is a fast-growing accountancy and business advisory firm with multiple offices across Sussex and Surrey, in the recruitment of an Outsourcing Senior Manager to work in their Guildford office. We are seeking an experienced Outsourcing Senior Manager to provide strategic financial leadership to SME and owner-managed business clients. You will oversee financial reporting, budgeting, forecasting and compliance, while acting as a trusted advisor to support business growth and performance. As the firm are focused on growing their outsourced offering, this is a fantastic opportunity with scope to shape the role and team. Main responsibilities Oversee management accounts, budgeting, forecasting and financial reporting. Ensure compliance with accounting standards, VAT and HMRC requirements. Lead client review meetings and build strong long-term relationships. Deliver strategic financial and commercial advice to clients. Collaborate with audit, tax and payroll teams. Identify financial risks and implement effective controls. Mentor and develop finance teams and outsourced finance functions. About You A qualified accountant- ACA/ACCA/CIMA Experienced leader within an accountancy practice outsourcing function. Strong background supporting UK SMEs across a range of sectors. Commercially minded with excellent communication and presentation skills. Proven track record of managing and developing high-performing teams. Desirable Experience with scale-ups, business growth or turnaround situations. Exposure to fundraising, M&A or exit planning. Experience across sectors such as professional services, technology or manufacturing On top of an excellent basic salary there is a strong benefits package on offer, plus massive scope for career progression. If you're looking to join an ambitious, growing firm in Guildford where you can make a real impact for clients, we'd love to hear from you. Harvey John is acting as an Employment Agency in relation to this vacancy. The salary bracket advertised is FTE, for guidance only. We are committed to continued improvement in terms of diversity and inclusion practices. Please get in touch with any questions concerning reasonable adjustments, accommodations, or diversity practices.
Jun 29, 2026
Full time
We are working with is a fast-growing accountancy and business advisory firm with multiple offices across Sussex and Surrey, in the recruitment of an Outsourcing Senior Manager to work in their Guildford office. We are seeking an experienced Outsourcing Senior Manager to provide strategic financial leadership to SME and owner-managed business clients. You will oversee financial reporting, budgeting, forecasting and compliance, while acting as a trusted advisor to support business growth and performance. As the firm are focused on growing their outsourced offering, this is a fantastic opportunity with scope to shape the role and team. Main responsibilities Oversee management accounts, budgeting, forecasting and financial reporting. Ensure compliance with accounting standards, VAT and HMRC requirements. Lead client review meetings and build strong long-term relationships. Deliver strategic financial and commercial advice to clients. Collaborate with audit, tax and payroll teams. Identify financial risks and implement effective controls. Mentor and develop finance teams and outsourced finance functions. About You A qualified accountant- ACA/ACCA/CIMA Experienced leader within an accountancy practice outsourcing function. Strong background supporting UK SMEs across a range of sectors. Commercially minded with excellent communication and presentation skills. Proven track record of managing and developing high-performing teams. Desirable Experience with scale-ups, business growth or turnaround situations. Exposure to fundraising, M&A or exit planning. Experience across sectors such as professional services, technology or manufacturing On top of an excellent basic salary there is a strong benefits package on offer, plus massive scope for career progression. If you're looking to join an ambitious, growing firm in Guildford where you can make a real impact for clients, we'd love to hear from you. Harvey John is acting as an Employment Agency in relation to this vacancy. The salary bracket advertised is FTE, for guidance only. We are committed to continued improvement in terms of diversity and inclusion practices. Please get in touch with any questions concerning reasonable adjustments, accommodations, or diversity practices.
About the Business We are a well-established structural steel and fabrication business with annual turnover of approximately £20 £30m, delivering projects across London and the South East. With continued growth and increasing project complexity, we are creating a new Financial Controller role to take full ownership of the finance function and support the Board in driving commercial and financial performance. This is an excellent opportunity for an experienced Financial Controller or an ambitious Finance Manager ready to step up seeking a senior leadership position with the potential to develop into a Head of Finance / Finance Director role over time. The Role This is a key leadership role responsible for overseeing all financial operations, managing a small finance team, and improving financial reporting processes. You will take ownership of the finance function and play a critical role in supporting operational and commercial decision-making. Key Responsibilities • Lead and manage the finance function and team of 2 staff • Take ownership of monthly management accounts • Transition reporting from quarterly to reliable monthly cycles • Work closely with the Commercial Director on CVR reporting • Oversee WIP and project margin reporting • Develop and maintain rolling cashflow forecasts • Prepare and present board-level financial reports • Manage intercompany and multi-entity reporting • Liaise with external accountants and auditors • Improve financial controls and reporting processes • Support strategic decision-making and business growth About You We are looking for an experienced and commercially aware finance professional with strong construction or project-based sector experience. Essential Requirements • Experience as a Financial Controller or Senior Finance Manager • Experience within construction, subcontracting, manufacturing or project-based environments • Strong understanding of CVR and WIP reporting • Experience managing finance teams • Experience producing monthly management accounts • Strong cashflow forecasting experience • Experience reporting to directors or senior leadership • Experience working with multi-entity structures Desirable Experience • Structural steel, fabrication, or manufacturing sector experience • Experience improving finance systems and controls • Familiarity with Xero and/or Sage What We Offer • Competitive salary £75,000 £100,000 (DOE) • Opportunity to lead and shape the finance function • Direct exposure to Board-level decision making • Long-term progression opportunity to Head of Finance / Finance Director • Hybrid working flexibility (where appropriate) • Stable and established business environment How to Apply If you are an experienced Financial Controller or Senior Finance Manager looking to take ownership of a finance function within a growing construction business, we would welcome your application. No recruitment agencies direct applicants only at this stage.
Jun 29, 2026
Contractor
About the Business We are a well-established structural steel and fabrication business with annual turnover of approximately £20 £30m, delivering projects across London and the South East. With continued growth and increasing project complexity, we are creating a new Financial Controller role to take full ownership of the finance function and support the Board in driving commercial and financial performance. This is an excellent opportunity for an experienced Financial Controller or an ambitious Finance Manager ready to step up seeking a senior leadership position with the potential to develop into a Head of Finance / Finance Director role over time. The Role This is a key leadership role responsible for overseeing all financial operations, managing a small finance team, and improving financial reporting processes. You will take ownership of the finance function and play a critical role in supporting operational and commercial decision-making. Key Responsibilities • Lead and manage the finance function and team of 2 staff • Take ownership of monthly management accounts • Transition reporting from quarterly to reliable monthly cycles • Work closely with the Commercial Director on CVR reporting • Oversee WIP and project margin reporting • Develop and maintain rolling cashflow forecasts • Prepare and present board-level financial reports • Manage intercompany and multi-entity reporting • Liaise with external accountants and auditors • Improve financial controls and reporting processes • Support strategic decision-making and business growth About You We are looking for an experienced and commercially aware finance professional with strong construction or project-based sector experience. Essential Requirements • Experience as a Financial Controller or Senior Finance Manager • Experience within construction, subcontracting, manufacturing or project-based environments • Strong understanding of CVR and WIP reporting • Experience managing finance teams • Experience producing monthly management accounts • Strong cashflow forecasting experience • Experience reporting to directors or senior leadership • Experience working with multi-entity structures Desirable Experience • Structural steel, fabrication, or manufacturing sector experience • Experience improving finance systems and controls • Familiarity with Xero and/or Sage What We Offer • Competitive salary £75,000 £100,000 (DOE) • Opportunity to lead and shape the finance function • Direct exposure to Board-level decision making • Long-term progression opportunity to Head of Finance / Finance Director • Hybrid working flexibility (where appropriate) • Stable and established business environment How to Apply If you are an experienced Financial Controller or Senior Finance Manager looking to take ownership of a finance function within a growing construction business, we would welcome your application. No recruitment agencies direct applicants only at this stage.
Finance Manager Barnsley, South Yorkshire Permanent Full Time 37.5 Hours per Week £38,000 - £40,000 per annum, depending on experience Monday to Friday, between 8:am and 6pm Are you an experienced Finance Manager looking for an opportunity where your work will make a real difference? Barnsley Healthcare Federation is looking for a proactive and commercially minded Finance Manager to lead i click apply for full job details
Jun 29, 2026
Full time
Finance Manager Barnsley, South Yorkshire Permanent Full Time 37.5 Hours per Week £38,000 - £40,000 per annum, depending on experience Monday to Friday, between 8:am and 6pm Are you an experienced Finance Manager looking for an opportunity where your work will make a real difference? Barnsley Healthcare Federation is looking for a proactive and commercially minded Finance Manager to lead i click apply for full job details
Robert Half Accountancy & Finance are partnering exclusively with an established and growing healthcare services organisation in seeking an experienced Billing Manager to lead its billing function (of 4 staff) and drive operational excellence across invoicing and revenue processes in a large, wider UK Finance team. This is an exciting opportunity for a hands-on Supervisor or Manager with strong billing, process, data and stakeholder management experience to join a collaborative finance environment supporting essential healthcare operations across the UK. The Role Reporting to the Revenue & Payables Manager, you will lead and develop the Billing Team, ensuring accurate, timely, and compliant billing across multiple operational service lines. You will play a key role in improving billing accuracy, streamlining processes, enhancing data quality, and reducing the time from service delivery through to invoicing. This role offers hybrid working, with occasional travel to operational sites for key meetings and projects. Key Responsibilities Lead and manage the Billing Team to deliver accurate and timely invoicing Oversee end-to-end billing processes across NHS and private service pathways Ensure billing activities align with contractual and month-end reporting deadlines Drive continuous improvement in billing controls, systems, and data quality Support automation initiatives and standardisation of processes Maintain robust pricing controls, including inflationary uplifts Work closely with Finance, Operations, Commercial, and Data teams to resolve billing issues and improve upstream processes Support implementation of billing processes for new contracts and service lines Deliver month-end KPIs, reporting, and performance metrics Develop team capability through coaching, performance management, and cross-training About You The successful candidate will be an experienced billing or revenue professional with proven leadership capability and a strong understanding of end-to-end billing operations, work-flow complexities and data management. You will also have: Previous experience managing and developing teams Strong organisational and stakeholder management skills Excellent attention to detail and commitment to quality Experience driving process improvement and operational efficiency Confidence working with billing systems, data processes, and reporting tools The ability to manage competing priorities in a fast-paced environment Strong communication skills with the ability to influence at all levels What's on Offer Hybrid working model Opportunity to join a growing and purpose-driven organisation Collaborative and supportive working culture Career development and progression opportunities If you are an experienced Billing professional looking for your next Team-management opportunity, we'd love to hear from you. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Jun 29, 2026
Full time
Robert Half Accountancy & Finance are partnering exclusively with an established and growing healthcare services organisation in seeking an experienced Billing Manager to lead its billing function (of 4 staff) and drive operational excellence across invoicing and revenue processes in a large, wider UK Finance team. This is an exciting opportunity for a hands-on Supervisor or Manager with strong billing, process, data and stakeholder management experience to join a collaborative finance environment supporting essential healthcare operations across the UK. The Role Reporting to the Revenue & Payables Manager, you will lead and develop the Billing Team, ensuring accurate, timely, and compliant billing across multiple operational service lines. You will play a key role in improving billing accuracy, streamlining processes, enhancing data quality, and reducing the time from service delivery through to invoicing. This role offers hybrid working, with occasional travel to operational sites for key meetings and projects. Key Responsibilities Lead and manage the Billing Team to deliver accurate and timely invoicing Oversee end-to-end billing processes across NHS and private service pathways Ensure billing activities align with contractual and month-end reporting deadlines Drive continuous improvement in billing controls, systems, and data quality Support automation initiatives and standardisation of processes Maintain robust pricing controls, including inflationary uplifts Work closely with Finance, Operations, Commercial, and Data teams to resolve billing issues and improve upstream processes Support implementation of billing processes for new contracts and service lines Deliver month-end KPIs, reporting, and performance metrics Develop team capability through coaching, performance management, and cross-training About You The successful candidate will be an experienced billing or revenue professional with proven leadership capability and a strong understanding of end-to-end billing operations, work-flow complexities and data management. You will also have: Previous experience managing and developing teams Strong organisational and stakeholder management skills Excellent attention to detail and commitment to quality Experience driving process improvement and operational efficiency Confidence working with billing systems, data processes, and reporting tools The ability to manage competing priorities in a fast-paced environment Strong communication skills with the ability to influence at all levels What's on Offer Hybrid working model Opportunity to join a growing and purpose-driven organisation Collaborative and supportive working culture Career development and progression opportunities If you are an experienced Billing professional looking for your next Team-management opportunity, we'd love to hear from you. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Stellar Select Limited
Newcastle Upon Tyne, Tyne And Wear
Job Title: Credit Risk Manager Location: Newcastle Hybrid Salary: Up to circa £85,000 Hours: Monday to Friday 9 am to 6 pm Benefits : 30 days annual leave plus public holidays Generous pension: 10% employer contribution (5% employee) Fully funded private healthcare for you and your family, including cancer cover, mental health support, 24/7 GP access, and wellbeing benefits Financial protection with income protection and life assurance (up to 8x salary) 24/7 support via Employee Assistance Programme and access to Mental Health First Aiders Strong focus on development with extensive training and thousands of on-demand learning courses Cycle to Work scheme and electric vehicle lease options via salary sacrifice About the position of Credit Risk Manager : This is a high-impact, hands-on second line credit risk role within an early-stage, innovative bank. You will play a key part in shaping how mortgage credit risk is managed across both first- and second-line activity, with a strong focus on challenging, enhancing, and governing first-line credit decisions, models, and lending frameworks. You will support BAU risk oversight, governance, reporting, and change activity, including new products such as Buy-to-Let (BTL) mortgages. Working closely with underwriting, commercial teams, and senior stakeholders, you will help shape mortgage lending policy, responsible lending approaches, and credit decisioning frameworks, ensuring they remain robust, compliant, and fit for purpose in a fast-evolving environment. This role offers significant exposure to senior management, Credit Risk Committees, and Board-level reporting, alongside the opportunity to help shape the bank's approach to credit risk from an early stage. Responsibilities for the role of Credit Risk Manager : Lead the development, challenge, and enhancement of mortgage credit risk policy, including responsible lending standards and valuations strategy Provide independent second-line oversight of first-line credit risk activities, including underwriting policy, exceptions, and controls Assess and challenge credit risk models, methodologies, and decisioning systems to ensure suitability, accuracy, and regulatory compliance Translate complex data and analysis into clear credit risk insights, proposals, and recommendations, driving implementation through the first line Use credit bureau data and analytics to support and enhance automated credit decisioning Support Credit Risk Committees and governance forums, contributing to effective risk-based decision-making Produce high-quality MI, risk analysis, and reporting for senior management, Executive, and Board-level audiences Apply advanced analytical and modelling techniques using tools such as SAS, Python, R, SQL, VBA, and Power BI Manage multiple workstreams in a fast-paced environment, delivering change and continuous improvement across credit risk frameworks Contribute to strengthening risk culture and supporting broader transformation and change initiatives across the business Operate effectively within UK mortgage regulation (including MCOB) and broader regulatory requirements Experience and skills required for the role of Credit Risk Manager : Experience in mortgage credit risk within a regulated UK lender (bank or building society) Proven experience developing, maintaining, and challenging credit risk policies and lending frameworks Background in assessing credit risk models, methodologies, and decisioning systems Experience working with both first-line credit functions and second-line risk oversight environments Deep understanding of UK mortgage lending regulation (e.g. MCOB) and responsible lending principles Experience using credit bureau data and supporting automated credit decisioning Strong analytical capability with experience producing MI, insights, and reporting for senior stakeholders Proficiency in analytical tools such as SAS, Python, R, SQL, VBA, or Power BI Mortgage lending experience (e.g. underwriting, credit risk, or collections), with Buy-to-Let (BTL) experience highly desirable Exposure to Credit Risk Committees and governance frameworks For more information regarding the role of Credit Risk Manager , please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Jun 29, 2026
Full time
Job Title: Credit Risk Manager Location: Newcastle Hybrid Salary: Up to circa £85,000 Hours: Monday to Friday 9 am to 6 pm Benefits : 30 days annual leave plus public holidays Generous pension: 10% employer contribution (5% employee) Fully funded private healthcare for you and your family, including cancer cover, mental health support, 24/7 GP access, and wellbeing benefits Financial protection with income protection and life assurance (up to 8x salary) 24/7 support via Employee Assistance Programme and access to Mental Health First Aiders Strong focus on development with extensive training and thousands of on-demand learning courses Cycle to Work scheme and electric vehicle lease options via salary sacrifice About the position of Credit Risk Manager : This is a high-impact, hands-on second line credit risk role within an early-stage, innovative bank. You will play a key part in shaping how mortgage credit risk is managed across both first- and second-line activity, with a strong focus on challenging, enhancing, and governing first-line credit decisions, models, and lending frameworks. You will support BAU risk oversight, governance, reporting, and change activity, including new products such as Buy-to-Let (BTL) mortgages. Working closely with underwriting, commercial teams, and senior stakeholders, you will help shape mortgage lending policy, responsible lending approaches, and credit decisioning frameworks, ensuring they remain robust, compliant, and fit for purpose in a fast-evolving environment. This role offers significant exposure to senior management, Credit Risk Committees, and Board-level reporting, alongside the opportunity to help shape the bank's approach to credit risk from an early stage. Responsibilities for the role of Credit Risk Manager : Lead the development, challenge, and enhancement of mortgage credit risk policy, including responsible lending standards and valuations strategy Provide independent second-line oversight of first-line credit risk activities, including underwriting policy, exceptions, and controls Assess and challenge credit risk models, methodologies, and decisioning systems to ensure suitability, accuracy, and regulatory compliance Translate complex data and analysis into clear credit risk insights, proposals, and recommendations, driving implementation through the first line Use credit bureau data and analytics to support and enhance automated credit decisioning Support Credit Risk Committees and governance forums, contributing to effective risk-based decision-making Produce high-quality MI, risk analysis, and reporting for senior management, Executive, and Board-level audiences Apply advanced analytical and modelling techniques using tools such as SAS, Python, R, SQL, VBA, and Power BI Manage multiple workstreams in a fast-paced environment, delivering change and continuous improvement across credit risk frameworks Contribute to strengthening risk culture and supporting broader transformation and change initiatives across the business Operate effectively within UK mortgage regulation (including MCOB) and broader regulatory requirements Experience and skills required for the role of Credit Risk Manager : Experience in mortgage credit risk within a regulated UK lender (bank or building society) Proven experience developing, maintaining, and challenging credit risk policies and lending frameworks Background in assessing credit risk models, methodologies, and decisioning systems Experience working with both first-line credit functions and second-line risk oversight environments Deep understanding of UK mortgage lending regulation (e.g. MCOB) and responsible lending principles Experience using credit bureau data and supporting automated credit decisioning Strong analytical capability with experience producing MI, insights, and reporting for senior stakeholders Proficiency in analytical tools such as SAS, Python, R, SQL, VBA, or Power BI Mortgage lending experience (e.g. underwriting, credit risk, or collections), with Buy-to-Let (BTL) experience highly desirable Exposure to Credit Risk Committees and governance frameworks For more information regarding the role of Credit Risk Manager , please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Contract Manager - South East MLL Telecom Ltd is one of the UK's leading cross-technology network integrators, delivering solutions across Fixed, Radio, and Mobile 4/5G. We enable our customers' communication strategies by designing, developing, and maintaining robust network infrastructures that adapt to today's rapidly evolving environment. We specialise in architecting and managing some of the most complex and secure Data and Voice networks across the Public Sector and Mobile Network Operator markets. We are currently a key delivery partner in more than 15 major UK network deployments, supporting seamless communication for millions of users across businesses, the public sector, and local communities. Our Public Sector team plays a vital role in delivering critical network services for organisations such as the NHS and Emergency Services, including supporting the transition of NHS sites to a new, dedicated health network. Our Service Provider team, are trusted delivery partners in Vodafone's Radio Network Transformation Programme, helping to shape the future of mobile connectivity in the UK. Our ED&I Statement At MLL, we are committed to building a diverse and inclusive workplace. We celebrate different perspectives, champion equality, and ensure every team member feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and encourage you to bring your authentic self to work MLL's Brand & Behaviours Accountability Builds Trust Accountability requires some kind of honest review to reflect how we are doing against our responsibilities. This is not simply about a contract or project plan, it is about a mindset, an air that is portrayed as 'we have got this!' Data Delivers Distinction We need people to think in a 'data is valuable' kind of way, not just for efficient operations but also for winning in the market. This is not some mechanical thing, it is a way of thinking, of seeing the world. Challenging for Change We want people who want to challenge the status quo. Delivering Excellence This belief stems from being accountable to one another. Having confidence in our data enables us to be accountable. And being prepared to challenge means we don't settle for mediocre. Purpose of role and Ideal Candidate Details The Contract Manager will be responsible for the effective management, governance, and performance assurance of two complex service contracts, including a new managed network services contract and a second contract with a similar scope. The role will ensure that contractual obligations are actively tracked, risks are identified and mitigated, service performance is monitored, variations are controlled, and supplier delivery remains aligned to business and operational needs. This is a hands-on role. Our ideal candidate will have strong commercial judgement, attention to detail, and the ability to work across technical, operational, procurement and finance stakeholders. Ideally based in South East and able to travel to customer sites and head office as the job requires Job responsibilities & Areas of Knowledge and Expertise Responsibilities; Manage the end-to-end lifecycle of assigned contracts, ensuring obligations, milestones, deliverables and service levels are tracked and reported. Maintain contract registers, risk registers, issue logs, action logs, and governance trackers, ensuring they are accurate, up to date, and auditable. Lead contract governance meetings with suppliers and internal stakeholders, including preparation of agendas, papers, action logs and escalation items. Monitor supplier performance against contractual obligations, KPI/SLA requirements, milestone commitments and implementation plans, escalating concerns where necessary. Manage change control, variation requests and contractual amendments in line with agreed governance and approval processes. Support project implementation and transition activity, including mobilisation planning, readiness reviews, milestone tracking and service acceptance. Work with technical teams to ensure contractual requirements around service delivery, compliance, security, onboarding and operational readiness are translated into practical actions. Support supplier relationship management, issue resolution and continuous improvement across the contract term. Ensure contract records are complete, well governed and ready for audit, assurance or internal review. Main Deliverables; A live contract obligations tracker for each contract. An active risk register with mitigation actions and owners. A robust change control log and variation pipeline. Monthly governance reports and performance summaries. Timely escalation of contract risks, delays and noncompliance. Accurate commercial oversight of invoices, payments and contractual changes. Areas of Expertise; Minimum 5 years' contract management experience. Experience in IT, telecommunications, managed services, or a similar complex outsourced service environment preferred. Strong understanding of contract governance, obligations management, risk registers, issue management and reporting. Demonstrable experience managing change control, variations and contract amendments. Experience supporting project implementation, mobilisation, transition or service onboarding. Excellent stakeholder management skills, with the ability to work confidently with suppliers, finance teams, operational leads and technical specialists. Strong commercial awareness and attention to detail, particularly around contract terms, service performance and invoice validation. Ability to produce clear written reports, governance papers and action logs. Desirable Criteria; Experience in public sector procurement or contract management. Experience managing telecoms or network services contracts, including service transitions and operational change. Familiarity with service acceptance, milestone-based delivery and supplier performance frameworks. Experience working with cross-functional delivery teams in technically complex environments. Knowledge of risk management best practices and formal change control disciplines. Core Competencies; Contract governance and assurance. Commercial and financial control. Risk identification and mitigation. Change management and variation control. Supplier and stakeholder relationship management. Analytical thinking and problem-solving. Clear written and verbal communication. Organisational discipline and follow-through Job Benefits & Engagement At MLL Telecom, we're passionate about transforming the world of telecoms and empowering our people to grow with us. Joining MLL means being part of an innovative company that values your skills, invests in your development, and provides real opportunities for career progression. Here, your passion for technology can shape the future of connectivity while building a rewarding career. You'll get; Pension Scheme Life Assurance HealthCare Insurance Financial Wellbeing & Will Writing Wellbeing Support Programme (EAP) 25 days annual Leave + 8 Bank Holidays Social Engagement & Office Activities MLL Proud Supporter of the Armed Forces Community Employer Recognition Scheme Real Living Wage Employer Work Placement & Apprenticeship Programmes Corporate & Social Responsibilities.
Jun 29, 2026
Full time
Contract Manager - South East MLL Telecom Ltd is one of the UK's leading cross-technology network integrators, delivering solutions across Fixed, Radio, and Mobile 4/5G. We enable our customers' communication strategies by designing, developing, and maintaining robust network infrastructures that adapt to today's rapidly evolving environment. We specialise in architecting and managing some of the most complex and secure Data and Voice networks across the Public Sector and Mobile Network Operator markets. We are currently a key delivery partner in more than 15 major UK network deployments, supporting seamless communication for millions of users across businesses, the public sector, and local communities. Our Public Sector team plays a vital role in delivering critical network services for organisations such as the NHS and Emergency Services, including supporting the transition of NHS sites to a new, dedicated health network. Our Service Provider team, are trusted delivery partners in Vodafone's Radio Network Transformation Programme, helping to shape the future of mobile connectivity in the UK. Our ED&I Statement At MLL, we are committed to building a diverse and inclusive workplace. We celebrate different perspectives, champion equality, and ensure every team member feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and encourage you to bring your authentic self to work MLL's Brand & Behaviours Accountability Builds Trust Accountability requires some kind of honest review to reflect how we are doing against our responsibilities. This is not simply about a contract or project plan, it is about a mindset, an air that is portrayed as 'we have got this!' Data Delivers Distinction We need people to think in a 'data is valuable' kind of way, not just for efficient operations but also for winning in the market. This is not some mechanical thing, it is a way of thinking, of seeing the world. Challenging for Change We want people who want to challenge the status quo. Delivering Excellence This belief stems from being accountable to one another. Having confidence in our data enables us to be accountable. And being prepared to challenge means we don't settle for mediocre. Purpose of role and Ideal Candidate Details The Contract Manager will be responsible for the effective management, governance, and performance assurance of two complex service contracts, including a new managed network services contract and a second contract with a similar scope. The role will ensure that contractual obligations are actively tracked, risks are identified and mitigated, service performance is monitored, variations are controlled, and supplier delivery remains aligned to business and operational needs. This is a hands-on role. Our ideal candidate will have strong commercial judgement, attention to detail, and the ability to work across technical, operational, procurement and finance stakeholders. Ideally based in South East and able to travel to customer sites and head office as the job requires Job responsibilities & Areas of Knowledge and Expertise Responsibilities; Manage the end-to-end lifecycle of assigned contracts, ensuring obligations, milestones, deliverables and service levels are tracked and reported. Maintain contract registers, risk registers, issue logs, action logs, and governance trackers, ensuring they are accurate, up to date, and auditable. Lead contract governance meetings with suppliers and internal stakeholders, including preparation of agendas, papers, action logs and escalation items. Monitor supplier performance against contractual obligations, KPI/SLA requirements, milestone commitments and implementation plans, escalating concerns where necessary. Manage change control, variation requests and contractual amendments in line with agreed governance and approval processes. Support project implementation and transition activity, including mobilisation planning, readiness reviews, milestone tracking and service acceptance. Work with technical teams to ensure contractual requirements around service delivery, compliance, security, onboarding and operational readiness are translated into practical actions. Support supplier relationship management, issue resolution and continuous improvement across the contract term. Ensure contract records are complete, well governed and ready for audit, assurance or internal review. Main Deliverables; A live contract obligations tracker for each contract. An active risk register with mitigation actions and owners. A robust change control log and variation pipeline. Monthly governance reports and performance summaries. Timely escalation of contract risks, delays and noncompliance. Accurate commercial oversight of invoices, payments and contractual changes. Areas of Expertise; Minimum 5 years' contract management experience. Experience in IT, telecommunications, managed services, or a similar complex outsourced service environment preferred. Strong understanding of contract governance, obligations management, risk registers, issue management and reporting. Demonstrable experience managing change control, variations and contract amendments. Experience supporting project implementation, mobilisation, transition or service onboarding. Excellent stakeholder management skills, with the ability to work confidently with suppliers, finance teams, operational leads and technical specialists. Strong commercial awareness and attention to detail, particularly around contract terms, service performance and invoice validation. Ability to produce clear written reports, governance papers and action logs. Desirable Criteria; Experience in public sector procurement or contract management. Experience managing telecoms or network services contracts, including service transitions and operational change. Familiarity with service acceptance, milestone-based delivery and supplier performance frameworks. Experience working with cross-functional delivery teams in technically complex environments. Knowledge of risk management best practices and formal change control disciplines. Core Competencies; Contract governance and assurance. Commercial and financial control. Risk identification and mitigation. Change management and variation control. Supplier and stakeholder relationship management. Analytical thinking and problem-solving. Clear written and verbal communication. Organisational discipline and follow-through Job Benefits & Engagement At MLL Telecom, we're passionate about transforming the world of telecoms and empowering our people to grow with us. Joining MLL means being part of an innovative company that values your skills, invests in your development, and provides real opportunities for career progression. Here, your passion for technology can shape the future of connectivity while building a rewarding career. You'll get; Pension Scheme Life Assurance HealthCare Insurance Financial Wellbeing & Will Writing Wellbeing Support Programme (EAP) 25 days annual Leave + 8 Bank Holidays Social Engagement & Office Activities MLL Proud Supporter of the Armed Forces Community Employer Recognition Scheme Real Living Wage Employer Work Placement & Apprenticeship Programmes Corporate & Social Responsibilities.