605 jobs found

About the Role As a Scheme Manager, you will lead a supported living or residential care service for adults with learning disabilities, autism, mental health needs, and complex behaviours. You will ensure the delivery of high-quality, person-centred care that promotes independence, dignity, and wellbeing in line with the Care Act 2014, CQC Fundamental Standards, and the principles of Right Care, Right Support, Right Culture. You will be accountable to the Registered Manager and responsible for the day-to-day operations, compliance, and leadership of your scheme. Key Responsibilities Person-Centred Leadership: Champion a culture of co-production and personalised care planning, ensuring each individual's voice shapes their support. Regulatory Compliance: Ensure the service meets all legal and regulatory requirements under the Health and Social Care Act 2008 (Regulated Activities) and CQC guidelines Safeguarding & Risk Management: Lead safeguarding practices, complete risk assessments, and respond to incidents with transparency and accountability. Staff Management: Recruit, train, and supervise support staff, fostering a culture of empathy, respect, and continuous professional development. Operational Oversight: Manage rotas, staffing levels, and on-call responsibilities to ensure safe and effective service delivery. Quality Assurance: Monitor service performance, conduct audits, and contribute to continuous improvement initiatives. Communication & Collaboration: Liaise with families, professionals, and external agencies to ensure holistic support and positive outcomes. Digital Competence: Use electronic care planning and medication systems effectively and promote digital literacy within the team. Financial Stewardship: Manage budgets responsibly, ensuring sustainability and value for money. About You You are a compassionate and principled leader who: Holds or is working towards NVQ Level 3 in Health & Social Care (Level 5 Diploma in Leadership preferred). Demonstrates strong values: empathy, integrity, respect, and professionalism. Has experience supporting adults with complex needs and leading care teams. Understands the importance of positive risk-taking, dignity, and choice in adult care. Is committed to learning, innovation, and reflective practice. What We Offer A rewarding role making a real difference in people's lives. Competitive salary and 28 days annual leave inclusive of bank holiday (pro-rata for part-time). Blue Light Card Employee Assistance Programme Full DBS check and reference verification for successful applicants. This Job description sets out the responsibilities of the post at the time it was devised. Such responsibilities may vary from time to time without changing the general character of the post or level of responsibility entailed. Variations may occur and Job descriptions are reviewed and do not of themselves constitute additional responsibilities. Benefits: Company events Employee mentoring programme On-site parking Work Location: In person around Wolverhampton / Walsall

Cloud Platform Engineering Manager Up to 75,000 + Bonus Hybrid Hampshire or Worcestershire 2 Days Per Week Onsite We are recruiting a Cloud Platform Engineering Manager to lead a team of platform engineers responsible for Azure cloud services, automation, infrastructure as code and platform operations. This role would suit an experienced Lead Platform Engineer, Senior DevOps Engineer or Cloud Technical Lead looking to step into management, or an existing Engineering Manager who remains technically hands-on. Responsibilities Lead and develop a team of platform engineers Own and evolve Azure platform services and standards Drive automation and Infrastructure as Code practices Contribute to architecture, technical design and engineering standards Support service reliability, observability, security and operational improvements Work closely with engineering, architecture and security teams Participate in technical decision-making and platform strategy Requirements Strong Azure cloud engineering experience Experience with Infrastructure as Code (Terraform, Bicep or similar) Background in platform engineering, DevOps or cloud infrastructure Experience supporting and improving production services Previous technical leadership, mentoring or team leadership experience Strong stakeholder management and communication skills Package Salary up to 75,000 Annual bonus Pension Life assurance Enhanced holiday allowance Hybrid working (2 days per week onsite) Suitable backgrounds: Lead Platform Engineer, Senior Platform Engineer, Senior DevOps Engineer, Cloud Technical Lead, Principal Cloud Engineer, Platform Engineering Manager.

Sewell Wallis is working with a renowned South Yorkshire-based organisation, who are looking to add a Qualified Finance Business Partner to their growing team in Sheffield. This will initially be a temporary role, with scope to develop into a permanent position. The successful candidate will need to be fully CIMA, ACCA or ACA qualified with previous experience working in a Finance Business Partner role. This is a brilliant opportunity for a commercially minded finance professional who is confident in building strong stakeholder relationships, supporting cost control initiatives and preparing business cases for key capital projects. What will you be doing? Provide impactful and effective finance business partnering to Budget Holders, the Senior Management and Executive Teams Deliver high quality business and financial analysis, with detailed outcomes and benefits, to identify and present coherent rationales for change, to support continued coordinated, consistent and effective delivery of services Work with the relevant stakeholders to timetable the production of the monthly management accounts, the annual budgeting and in-year forecasting process that is aligned to business plans. Drive continuous improvement in financial management reporting, forecasting and analysis. Drive continuous customer experience improvement by simplifying and improving financial processes to provide your collective internal and external customers with an efficient and effective finance experience. Provide financial acumen, support and challenge to income generation teams, including pricing and financial analysis of new and existing products, contracts and development of process efficiencies and definition of solutions for operational effectiveness Drive analysis and review of information and processes (including cost base and pricing) to ensure operations achieve value for money, sustainability, and maximise their commercial output and resource efficiencies Provide insight through KPIs and reports that offer relevant insight and information on Enterprise business units Provide a clear and understandable narrative to stakeholders and the rest of the team, advocating good accounting principles and helping to educate, inform and develop others within the wider finance team Identify financial risks and ensure that adequate measures and controls are in place for them to be controlled and managed or escalated where necessary. Work with operational business partners to provide the financial analysis and appraisal for bids, tenders and business cases, including cost/benefit of capex investment projects, and support the preparation and submission of business cases to Executive Teams for approval. Work together with the commercial analytics team to provide insightful metrics, analysis and reporting to help explain and predict likely performance, highlighting risks & opportunities, including comparison of competitors and external market markers Utilise technology and tools to continuously improve the presentation and content of the financial management reports to best support and meet the needs of Budget Holders, the Senior Management and Executive Teams. The FBP also supports the Senior Finance Planning & Strategy Manager - Enterprise and operates within a team to deliver against the broader responsibilities and strategic direction for the Enterprise network and broader FP&A remit What skills are we looking for? Professional Accounting Qualification (ACA, ACCA or CIMA) You'll be a commercial finance manager or FBP and will have a strong background in analysis and presenting. Demonstrable, previous, extensive experience in a finance business partner role What's on offer? Flexible, hybrid working 25 days holiday (increasing by 1 day per year up to 30 days) + bank holidays Pension contributions matched up to 8% Life assurance 2 x basic salary Holiday purchase/sell scheme Cycle to work scheme/ Electric Vehicle Scheme Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme Discounts - you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping Send us your CV below or contact Lawrie Bacon for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.

Due to promotion of the current job holder, this worldwide market leading manufacturer of packaging machinery supplying the pharmaceutical market is looking to recruit an experienced Project Manager who is a qualified Engineer, and who has experience of a similar role working with the pharmaceutical or food or similar industries. BASIC SALARY: up to £50,000 BENEFITS: Open ended Annual Bonus 7.5% Pension Life Assurance LOCATION: Factory based in Warwickshire, with trips to client sites 4 or 5 times per year in the UK and worldwide when necessary. COMMUTABLE LOCATIONS: Birmingham, Coventry, Worcester, Cheltenham, Warwick, Rugby, Leicester JOB DESCRIPTION: Project Manager, Project Engineer - packaging machinery, capital equipment, PPMA A classic Project Management role, acting as a liaison point for clients, sales, design, manufacturing, 3rd party suppliers, agents and after sales & service in the UK and worldwide. As the successful Project Manager, you will be taking projects from order through to installation. Projects are typically worth up to £5 million with project cycles lasting 3 months to over 1 year and you will be typically working with 10 to 15 live projects at any one time. Full and intensive product training will be given. PERSON SPECIFICATION: Project Manager, Project Engineer - packaging machinery, capital equipment, PPMA You MUST have a proven track record as a Project Manager or Project Engineer. You MUST have worked with a manufacturing company supplying machinery based solutions to the pharmaceutical, food or similar industries. You will be an excellent communicator and happy to be a hands on Project Manager. You WILL be qualified to HNC level or equivalent in either Mechanical or Electrical engineering. THE COMPANY: A well established UK manufacturing site of a worldwide market leading manufacturer of packaging machinery supplied into the pharmaceutical industry in the UK and worldwide via the companies own sales teams and agents. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MPH18519, Wallace Hind Selection

Your new company Your new role Reporting into an experienced Finance leadership team, this is a broad, practical role combining core management accounting with commercial insight and stakeholder engagement.Key responsibilities include: Full ownership of P&Ls and balance sheets Preparation and posting of monthly journals, including accruals and prepayments Reconciling balance sheet accounts and investigating discrepancies Supporting month-end close and production of monthly management accounts Detailed variance analysis against budget and forecast Supporting "what if" scenario modelling and forecasting Partnering with Account Directors and operational managers, translating financial data for non-finance managers/stakeholders Attending monthly dashboard reviews and performance calls Supporting budgeting, forecasting and year-end processes The role combines analytical work with hands-on tasks and requires someone comfortable rolling up their sleeves to ensure accuracy and control. What you'll need to succeed Ideally qualified ACA, ACCA or CIMA with at least 3 years' post-qual experience Strong Excel skills are essential Genuine passion for getting into the detail An ability to manage your own workload and deadlines What you'll get in return Salary of 50,000 25 days holiday plus the Bank Holidays Numerous additional benefits including Life Assurance and a well-being platform Regular team-building events What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Due to promotion of the current job holder, this worldwide market leading manufacturer of packaging machinery supplying the pharmaceutical market is looking to recruit an experienced Project Manager who is a qualified Engineer, and who has experience of a similar role working with the pharmaceutical or food or similar industries. BASIC SALARY: up to £50,000 BENEFITS: Open ended Annual Bonus 7.5% Pension Life Assurance LOCATION: Factory based in Warwickshire, with trips to client sites 4 or 5 times per year in the UK and worldwide when necessary. COMMUTABLE LOCATIONS: Birmingham, Coventry, Worcester, Cheltenham, Warwick, Rugby, Leicester JOB DESCRIPTION: Project Manager, Project Engineer - packaging machinery, capital equipment, PPMA A classic Project Management role, acting as a liaison point for clients, sales, design, manufacturing, 3rd party suppliers, agents and after sales & service in the UK and worldwide. As the successful Project Manager, you will be taking projects from order through to installation. Projects are typically worth up to £5 million with project cycles lasting 3 months to over 1 year and you will be typically working with 10 to 15 live projects at any one time. Full and intensive product training will be given. PERSON SPECIFICATION: Project Manager, Project Engineer - packaging machinery, capital equipment, PPMA You MUST have a proven track record as a Project Manager or Project Engineer. You MUST have worked with a manufacturing company supplying machinery based solutions to the pharmaceutical, food or similar industries. You will be an excellent communicator and happy to be a hands on Project Manager. You WILL be qualified to HNC level or equivalent in either Mechanical or Electrical engineering. THE COMPANY: A well established UK manufacturing site of a worldwide market leading manufacturer of packaging machinery supplied into the pharmaceutical industry in the UK and worldwide via the companies own sales teams and agents. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MPH18519, Wallace Hind Selection

Sales Manager Audi York Location: York Salary: Competitive plus bonus This is an exciting opportunity for a high-performing automotive sales professional who thrives on developing people, driving performance, and creating a customer-first culture. As Sales Manager, you ll take responsibility for leading the sales operation, ensuring the team consistently delivers outstanding results while maintaining the highest standards of customer experience and compliance. Working closely with the Head of Business, you ll motivate and coach the team to exceed targets, maximise profitability, and build long-term customer relationships. As a sales manager your day-to-day will include: Lead, motivate, and develop the sales team to achieve and exceed sales targets Drive performance across new and used vehicle sales, finance, and add-on products Monitor KPIs and implement effective sales strategies to maximise profitability Ensure an exceptional customer journey from initial enquiry through to vehicle handover Coach and support team members through regular performance reviews and development plans Maintain compliance with FCA and company standards Work collaboratively with other departments to ensure smooth dealership operations Analyse market trends and competitor activity to identify opportunities for growth What we re looking for in a sales manager: We re looking for someone who is passionate about people leadership and delivering results. You ll ideally have: Previous experience in a Sales Manager or senior automotive sales leadership role A proven track record of delivering strong commercial performance Excellent leadership, coaching, and communication skills Strong organisational and analytical abilities A customer-focused approach with a passion for delivering exceptional service High levels of motivation, resilience, and professionalism Full UK driving licence (free from excessive penalties) What we offer At JCT600, we believe in rewarding and supporting our colleagues. Every Sales Manager benefits from a competitive package and access to a wide range of colleague benefits including: Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years) Family support: Enhanced paid maternity and paternity leave Wellbeing & protection: Life assurance, pension, enhanced sickness cover Training & development: From foundation to advanced levels through brand partner training and our best-in-class leadership development Colleague car purchase scheme & servicing discounts Cycle-to-work and discounted gym schemes Referral scheme up to £1,000 Read more about our Employee Benefits - JCT600 Why JCT600? We ve spent over 80 years building a business that values its people and their careers We pride ourselves on being rated highly by colleagues for engagement and inclusivity Our commitment to your growth is reflected in our Life at JCT600 philosophy and seven colleague commitments How to Apply At JCT600, you re always a name, never a number . Ready to drive your career forward? Click Apply Now and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool. Inclusivity & Diversity JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we re proud to be a Disability Confident employer. We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.

Manthorpe Building Products is a leading designer, manufacturer and supplier of plastic injection moulded, vacuum formed and extruded products for the building industry. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: We are seeking a driven and commercially focused Area Sales Manager (ASM) to join our team. In this role, you will be responsible for converting sales leads into profitable business, while building and strengthening relationships with both existing and new customers. You will work closely with roofing, building, and plumbing merchants and distributors, as well as directly with builders and contractors to generate demand. Regular site visits will be essential to ensure product specifications are met and opportunities are maximised. Territory This role covers the South East region. Ideal candidates will be based in or around Stevenage, Chelmsford, Suffolk, North London, Milton Keynes, Romford. Key Responsibilities: Convert sales leads into profitable business opportunities, maximising revenue across existing, new, and target accounts Build and maintain strong, long-term relationships with customers, including merchants, distributors, builders, and contractors Proactively identify and develop new business opportunities within the market Maintain accurate and up-to-date records of customer interactions, market intelligence, and stakeholder activity using Salesforce Prepare and deliver clear, timely, and competitive quotations and proposals tailored to customer needs Collaborate with internal teams to ensure resources and support are aligned with customer requirements Provide expert product knowledge and guidance to customers across the full product portfolio Identify opportunities to expand business within existing accounts and win new business from competitors Contribute to sales strategies, bids, and overall business growth initiatives Support the launch and promotion of new products within your territory Stay informed on industry trends and technological developments to maintain a strong market position Skills & Requirements: Proven experience in an external sales or account management role Background in the construction industry, particularly working with merchants or distributors Strong organisational and planning skills with the ability to manage a busy territory Excellent communication skills, both written and verbal Ability to produce accurate quotations, proposals, and presentations Self-motivated, target-driven, and able to work independently Full UK driving licence & Willingness to travel across the UK as required Benefits: Company Car & Bonus 25 days holiday Contributory pension - up to 8% matched & Life Assurance cover Share save & Cycle to work scheme Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services

We are recruiting on behalf of a leading designer, manufacturer, installer, and service provider of commercial HVAC systems across the UK a Service Coordinator to join their Service Department. Hours of work are Monday-Friday, 08.30-17.00 Location: Medway Towns. This is an exciting opportunity for an organised and customer-focused professional to play a key role in converting service remedials, deficiencies, and upgrade opportunities into confirmed orders. Working closely with Service Engineers, Coordinators, and Contracts Managers, you will take ownership of remedial quotation activity, helping to maximise conversion rates, increase service revenue, and deliver an excellent customer experience. You will be a confident and organised individual who enjoys building customer relationships and managing opportunities from enquiry through to order. Key Responsibilities include: Prepare, issue, and manage quotations for remedial works, deficiencies, upgrades, and small projects. Proactively follow up quotations to maximise conversion rates and secure orders. Engage with customers to discuss scope, pricing, and commercial queries. Maintain accurate records of quotations, customer interactions, and outcomes within Salesforce CRM Drive the conversion of quoted remedial works into confirmed sales. Identify and prioritise opportunities based on value, urgency, and likelihood of success. Deliver a professional, responsive, and commercially confident service to customers. Build and maintain strong relationships with repeat service clients. Essential Skills & Experience Experience in a sales administration or similar commercial support role. Experience working within a busy service, maintenance, or logistics environment. Experience preparing and managing quotations. Strong IT skills, including Microsoft Office applications. Strong written and verbal communication abilities. Customer-focused and self motivated. Desirable Skills Experience using CRM systems, ideally Salesforce. ERP system experience. HVAC, building services, or engineering industry knowledge. Benefits 25 days annual leave plus your birthday off and Bank Holidays. Contributory pension scheme. Life assurance. Employee Assistance Programme (EAP). Perks Direct employee benefits platform. Long-service recognition awards. Comprehensive in-house product training.

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080.48 basic salary per year BONUS/OTE: R ealistic total earning potential of up to £32,680.48 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary of £27,936 per year An excellent monthly bonus scheme, which added to your salary would be up to £31,536 per year 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

Ecommerce Account Manager Reading Office based Are you ready to take the next step in your career with a dynamic and innovative company? Our client is looking for a proactive, customer-focused Ecommerce Account Manager to join their growing team in Reading, Berkshire. You'll become part of a well-established and close-knit team of design consultants, engineers, project managers, programmers, and technicians who are committed to delivering high-quality solutions to clients nationwide. Alongside their core integration services, the business operates a successful Ecommerce store, and you'll play a key role in its continued growth and success. The Role As the Ecommerce Account Manager, you'll be responsible for managing and developing the company's online customer accounts, delivering an outstanding customer experience from the first enquiry through to post-sale support and ongoing account management. Acting as the primary point of contact for all Ecommerce enquiries, you'll build strong customer relationships, identify opportunities to increase sales, and ensure customers receive a seamless and professional service throughout their journey. Key Responsibilities Respond promptly and professionally to all Ecommerce enquiries. Manage the customer journey from initial enquiry through to post-sale account management. Build and maintain strong relationships with customers to encourage repeat business. Identify sales opportunities and generate qualified leads for the Senior Business Development team. Proactively identify opportunities to expand product and service offerings. Manage customer enquiries within agreed service level agreements (SLAs). Work collaboratively with colleagues to support the continued success of the business. What we are looking for To be successful in this role, you'll have: Previous experience in customer service, account management, or Ecommerce support. Excellent communication and relationship-building skills. The ability to prioritise and manage multiple tasks in a fast-paced environment. Experience using CRM systems and Ecommerce platforms (essential). A basic understanding of AV products and solutions would be advantageous but is not essential. What's in It for You? In return, you'll receive a competitive benefits package, including: 22 days' annual leave. Employee Assistance Programme (EAP). Medicash healthcare cash plan. Life Assurance. The opportunity to join a supportive, collaborative team with genuine opportunities for professional development. If you're passionate about delivering exceptional customer service, building lasting client relationships, and want to be part of a business that values innovation and continuous improvement, we'd love to hear from you.

Due to promotion of the current job holder, this worldwide market leading manufacturer of packaging machinery supplying the pharmaceutical market is looking to recruit an experienced Project Manager who is a qualified Engineer, and who has experience of a similar role working with the pharmaceutical or food or similar industries. BASIC SALARY: up to £50,000 BENEFITS: Open ended Annual Bonus 7.5% Pension Life Assurance LOCATION: Factory based in Warwickshire, with trips to client sites 4 or 5 times per year in the UK and worldwide when necessary. COMMUTABLE LOCATIONS: Birmingham, Coventry, Worcester, Cheltenham, Warwick, Rugby, Leicester JOB DESCRIPTION: Project Manager, Project Engineer - packaging machinery, capital equipment, PPMA A classic Project Management role, acting as a liaison point for clients, sales, design, manufacturing, 3rd party suppliers, agents and after sales & service in the UK and worldwide. As the successful Project Manager, you will be taking projects from order through to installation. Projects are typically worth up to £5 million with project cycles lasting 3 months to over 1 year and you will be typically working with 10 to 15 live projects at any one time. Full and intensive product training will be given. PERSON SPECIFICATION: Project Manager, Project Engineer - packaging machinery, capital equipment, PPMA You MUST have a proven track record as a Project Manager or Project Engineer. You MUST have worked with a manufacturing company supplying machinery based solutions to the pharmaceutical, food or similar industries. You will be an excellent communicator and happy to be a hands on Project Manager. You WILL be qualified to HNC level or equivalent in either Mechanical or Electrical engineering. THE COMPANY: A well established UK manufacturing site of a worldwide market leading manufacturer of packaging machinery supplied into the pharmaceutical industry in the UK and worldwide via the companies own sales teams and agents. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MPH18519, Wallace Hind Selection

ROLE: Branch Manager HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £31,204 basic salary per year BONUS/OTE: Realistic total earning potential of up to £41,188 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Trade Branch Manager to lead their own branch and Team to deliver excellence. Our Trade Branch Managers develop strong relationships with their customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH MANAGERS DO: Lead their Branch, and use their team management skills to lead and develop a small team Ensure their Branch operates as effectively as possible Develop relationships with their customers, and enhance the sales and customer experience within the branch Manage day to day Branch operations and the branch team in order to deliver excellence Manage team absences and deployment Support the regional teams with recruitment Provide exceptional customer service and operational standards and e nsure Branch sales targets are achieved Support training and maintain training records for Branch staff WHAT WE NEED FROM OUR BRANCH MANAGERS: Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets Passion and energy to deliver exceptional customer service and achieve business targets A customer focused approach, happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, drive and leadership abilities to manage a Branch effectively A full and valid driving license is essential Strong management skills and experience of leading a team Experience within a similar management role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH MANAGERS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

Working for a global manufacturing company within their prestigious, modern office, the t Administrator acts as a key link between customers, Business Development Managers and internal departments to ensure a high level of service and efficiency. This is a new role due to growth and the Administrator will join a small, highly motivated team to support the continued success of the wider business. Working Monday to Friday, the Administrator will be rewarded with 31 days holiday including Bank Holidays, life assurance, private medical insurance, pension scheme, and access to a benefits platform. To apply for this fantastic role, you will have experience within administration, sales processes and order management with preferred skills in Salesforce, SAP, or a similar system. Main Responsibilities Support with Sales Support activities, co-ordinate with internal departments such as sales, finance, production, customer services and also externally with customers Provide administration, maintenance and support for customer queries Liaise with finance on new account set ups, apply pricing and charges, along with specific product visibility Liaise with finance regarding business case requests from Business Development Managers (improved discount terms, retrospective payments for customers, etc) Create contractual agreements, set up contractual terms for retrospective and clawback payment/invoices for specific customers Liaise with 3rd party equipment providers, where there is a contractual agreement in place Amend discounts and charges on internal systems in agreement with Business Development Managers Set up DHL and DX shipment/collections for products Maintain Loyalty Points Scheme Pricing reconciliation and raise credits where applicable Apply product offers to specific customer accounts in agreement with Business Development Manager requests Place orders via SAP software for equipment and consumables Produce sales reports using various reporting tools (PowerBi, Cognos) Experience and skills required Experience of working within either sales support, administration or customer service Experience of working with systems including Salesforce, PowerBi, SAP, DocuSign (preferred) Familiarity with sales processes and order management Strong organisational and multitasking skills Excellent communication (written and verbal) Attention to detail and accuracy Customer focused mindset Good relationship builder/ team player Able to work on own initiative and good problem-solving skills Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy.

Data Governance Manager 9 Months - Contract London / Warwick (2 days a month on site) Are you passionate about data governance and looking to make a significant impact in the utilities sector? Our client is on the hunt for a proactive and skilled Data Governance Manager to lead the charge in designing, implementing, and embedding robust data governance frameworks across the organization. If you thrive in a collaborative environment and have a knack for translating insights into action, we want to hear from you! What You'll Do: As a Data Governance Manager, you will play a pivotal role in shaping how our client manages their data. Your responsibilities will include: Framework Development: Define and maintain data governance frameworks, policies, and standards, transforming strategic objectives into clear, actionable artefacts. Data Quality Assurance: Establish and oversee data quality standards, metrics, and ownership, ensuring consistent monitoring and reporting across various domains. Data Classification: Implement data classification, metadata, and catalogue practices, ensuring effective handling and discoverability of data assets. Secure Data Sharing: Craft and implement policies for safe and compliant data sharing, aligning with regulatory requirements. Governance Processes: Define governance processes, embedding preventative controls and checkpoints throughout delivery lifecycles. Operational Integration: Embed governance into daily operations through data contracts and lifecycle controls, providing guidance to stakeholders. Risk Management: Identify and manage data risks, ensuring that governance controls meet all regulatory, security, and assurance needs. Promote Data Literacy: Capture and share governance standards and practices to enhance organizational data literacy and foster consistent adoption. What You Bring: To be successful in this role, you should possess the following qualifications: Essential: Proven experience in defining and implementing data governance policies and frameworks. Strong understanding of data quality management, metadata, and data lifecycle governance. Ability to translate strategic insights into practical implementation artefacts. Excellent collaboration skills to work across business and technical stakeholders. Experience working with or alongside consultancies. Desirable: Knowledge of regulatory environments (e.g., Ofgem, energy sector). Familiarity with federated data operating models or data mesh concepts. Experience embedding governance into product or delivery lifecycles. Why Join Us? At our client's organization, you will find a supportive and dynamic work environment where your contributions are valued. You will have the opportunity to work at the forefront of data governance in the utilities sector, driving meaningful change and enhancing data practices. If you're ready to take your career to the next level and make a real impact, apply now! Bring your expertise, enthusiasm, and innovative mindset to our client's team and help shape the future of data governance! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Help us to make a world of difference Urenco is a global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We re looking for a fixed term contract Time and Attendance System Analyst. Based at our Capenhurst site you ll provide comprehensive support for the Time and Attendance system, from initial implementation to successful ongoing adoption of the system at Capenhurst. The Time and Attendance System Coordinator plays a crucial role in maintaining the integrity and efficiency of the organisation's time-tracking processes, contributing to smooth operations, informing Senior Management in their understanding of hours worked, accurate payroll management and activity costings. At Urenco we re committed to giving you opportunities to be your best. If you feel you meet some, but not all of what we're looking for, please still apply. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training and development experiences. Along with the opportunity to be mentored and coached by some of the smartest minds in the industry. What you ll do: Providing pragmatic and useful advice, guidance and support to the Time and Attendance process, working with the Time and Attendance Manager, across the following work fronts: System development and maintenance Reporting including time, job costing, absence and holidays Communications Process and Training development, amendment, roll out Continuous Improvement of all of the above. Support the development and implementation of solutions and processes which are: a fit for purpose take the best from both internal and external working ensure compliance with legislative, regulatory and company policy standards are practical to apply across Capenhurst. Provide day-to-day co-ordination and support to Time and Attendance System deliverables, including but not limited to scheduling briefings / focus groups / workshops, collating and synthesising feedback, producing summary insights and driving actions and delivery of improvements. Work collaboratively with colleagues to identify improvement opportunities and sharing of best practices across Time and Attendance Systems. Maintain delivery plans, system risk assessments and status reports to effectively support management of the Time and Attendance Business system and reporting Be a driver for change, providing a positive influence across Capenhurst in terms of Time and Attendance, standards and behaviours. Identify business risks and barriers to change adoption and identify/manage mitigations. Support the development of clear roles and responsibilities for users, managers, project manager, departmental administrators etc, which include knowledge transfer, reinforcement, and the ongoing ownership and monitoring of successful role delivery. What do you need to thrive in this role? Expected to have diverse range of skills capable of delivering across a range of topics with understanding gained through business experience to date. Degree qualification may be useful, but not essential if equivalent relevant experience and skills can be demonstrated Expected to have diverse range of skills capable of delivering across a range of topics with understanding gained through business experience to date. Degree qualification may be useful, but not essential if equivalent relevant experience and skills can be demonstrated Experience of working with and administering business critical systems such as SAP etc. Experience of working with and influencing across different levels of the organisation (including department managers and the wider work force). Experience of working at and across the Capenhurst Site with an understanding of the ways of working and current challenges The ability to analyse, interpret and report necessary data to stakeholders Experience of acting as a liaison with the business in order to achieve cultural improvements and ensuring completeness and accuracy with the system and maintaining stakeholder confidence and engagement What can you expect from us? More than just a job, we offer a future. More than just a place to work, we provide an opportunity to prosper. As an employee of Urenco you will receive: Annual leave starting at 25 days, which increases by one day for every two years of service up to a maximum of 30 days. In addition, you will accrue 13 additional days off to be used flexibly. There s also a newly added scheme for buying and selling holiday, up to 5 days. A diverse range of family friendly policies. A generous bonus scheme. A defined contribution pension scheme; with up to 16% employer s contribution. Single private medical and dental cover. Flexible benefits package; including life assurance and income protection. In addition, you ll have an opportunity to purchase additional benefits that suit your lifestyle and take advantage of tax and NI savings. Education and training; we take pride in helping people learn and develop by supporting, accelerating and directing your learning. As well as the completion of mandatory health and safety courses, training packages will be offered to meet your specific needs. FTC duration until end October 2027 Security vetting Due to the nature of the industry that Urenco operates in, all personnel regardless of employment status working for Urenco are required to obtain security clearance at the level required for their role. Security clearances are assessed in accordance with regulations and official guidance issued by the relevant competent authorities for national security vetting. In certain circumstances, additional enhanced security clearance considerations apply to roles within Urenco owing to the particular activities that the Urenco Group undertakes in relation to uranium enrichment. Successful candidates will need to satisfy security requirements, and all offers of appointment are made subject to the successful approval of all checks initiated. Creating a diverse and inclusive workforce As a truly global company with a presence in the UK, USA, Germany, and the Netherlands, we know that our individual differences make us stronger. Putting people at the heart of our business, we strive to create an open and inclusive workplace that allows every voice to be heard and diversity to thrive. If you require any reasonable adjustments to the recruitment process, please let our talent acquisition team know. Because together, we are one Urenco. We are enriching the world. And enriching your future.

Due to promotion of the current job holder, this worldwide market leading manufacturer of packaging machinery supplying the pharmaceutical market is looking to recruit an experienced Project Manager who is a qualified Engineer, and who has experience of a similar role working with the pharmaceutical or food or similar industries. BASIC SALARY: up to £50,000 BENEFITS: Open ended Annual Bonus 7.5% Pension Life Assurance LOCATION: Factory based in Warwickshire, with trips to client sites 4 or 5 times per year in the UK and worldwide when necessary. COMMUTABLE LOCATIONS: Birmingham, Coventry, Worcester, Cheltenham, Warwick, Rugby, Leicester JOB DESCRIPTION: Project Manager, Project Engineer - packaging machinery, capital equipment, PPMA A classic Project Management role, acting as a liaison point for clients, sales, design, manufacturing, 3rd party suppliers, agents and after sales & service in the UK and worldwide. As the successful Project Manager, you will be taking projects from order through to installation. Projects are typically worth up to £5 million with project cycles lasting 3 months to over 1 year and you will be typically working with 10 to 15 live projects at any one time. Full and intensive product training will be given. PERSON SPECIFICATION: Project Manager, Project Engineer - packaging machinery, capital equipment, PPMA You MUST have a proven track record as a Project Manager or Project Engineer. You MUST have worked with a manufacturing company supplying machinery based solutions to the pharmaceutical, food or similar industries. You will be an excellent communicator and happy to be a hands on Project Manager. You WILL be qualified to HNC level or equivalent in either Mechanical or Electrical engineering. THE COMPANY: A well established UK manufacturing site of a worldwide market leading manufacturer of packaging machinery supplied into the pharmaceutical industry in the UK and worldwide via the companies own sales teams and agents. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MPH18519, Wallace Hind Selection

Senior Service Desk Analyst: Salary: National: £34,820 - £40,000. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. This role may be eligible for a Government Digital and Data allowance of up to £13,000. Any allowance is non-contractual and subject to a post-appointment capability assessment, with awards determined by a moderation panel in line with the Government Digital and Data Capability Framework Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) only Do you want to be part of a friendly and collaborative team and provide senior operational support to the Service Desk? Do you want to have a role that combines hands-on delivery with day-to-day coordination, quality assurance, and mentoring responsibilities? If so, then read on! About the Team The Financial Analytics Control and Technology (FACT) team is a friendly and collaborative team that sits within HM Treasury's Public Spending Group and prides itself in developing professional expertise and working collaboratively with its wide range of partners. It provides financial reporting analytics, data management, training, business analysis and service improvement services to wider government. To enable these services the team manages and supports the Online System for Central Accounting and Reporting (OSCAR). OSCAR is an IBM Cognos based, cross-government system which contains a detailed, multi-year analysis of departmental spending and from which the Whole of Governments Accounts (WGA), Supply Estimates and other key outputs are produced. OSCAR's main objectives are to: Be the single source for reliable, real time financial information for government. Increase our analytics and insight capability to support decision making. Enable the modernisation and standardisation of financial accounting and reporting. Reduce the time taken to produce statutory publications. Be capable of future development and expansion (e.g., to new datasets). FACT comprises around 12 members of staff and provides exposure to colleagues across the breadth of the government finance function. The team fully supports learning, development and growth. The key responsibilities of the post-holder will be: OSCAR is His Majesty's Online System for Central Accounting and Reporting. It has 1800 end-users, and they require a proficient service desk facility responsible for triaging, allocating and resolving all service-related tickets to our other OSCAR suppliers for resolution. This service desk is currently run by an external provider. The post holder will support the service desk manager during the transition to the new in-house team. They will also provide day-to-day supervision. The Senior Service Desk Analyst provides senior operational support to the Service Desk, combining hands-on delivery with day-to-day coordination, quality assurance, and mentoring responsibilities. The role ensures issues are resolved efficiently, brought up appropriately, and owned through to resolution following agreed service levels. The Senior Service Desk Analyst position sits within the FACT team and reports to the Service Desk Manager. On a typical day you will Customer Support and Service Delivery Act as a critical contact for complex IT incidents, service requests and changes, ensuring issues are effectively assessed, prioritised and resolved in line with agreed processes. Provide advanced technical support and guidance to colleagues, supporting resolution at the first point of contact where possible and ensuring appropriate escalation where required. Coordinate incident, request and task queues to ensure effective management, timely progression and resolution according to service level agreements and performance standards. Stakeholder and Customer Relationship Management: Build and maintain strong working relationships with stakeholders, customers and support teams to ensure a responsive, high-quality and customer-focused service. Assume responsibility for complex or high-priority incidents and requests, managing them through to resolution and ensuring clear, consistent communication with collaborators. Promote a culture of user focus, collaboration and continuous improvement across the Service Desk and wider support teams. Reporting, Records and Knowledge Management: Ensure the accuracy and quality of incident, request, asset and activity records according to organisational standards, audit requirements and guideline. Support the production and analysis of service performance data, identifying trends, risks and areas for improvement. Use service data, customer feedback and operational insights to inform continual service improvement activities. Team Leadership and Ongoing Improvement: Provide day-to-day leadership, guidance and support to Service Desk Analysts, acting as a senior point of escalation and decision-making within the team. Contribute to workforce planning, shift coordination and workload distribution to ensure effective service coverage and performance. Find opportunities to improve service quality, user experience, processes and tooling, raising where strategic decisions or investment are required. This role will require technical ability: Demonstrable understanding of ITIL practices, including incident, request and problem management Practical experience using Jira Service Management or a similar IT service management system Working knowledge of IT ticketing systems, including triage, prioritisation, escalation and resolution processes Ability to analyse service performance, trends or data to support improved service delivery A practical understanding of Microsoft 365 products, including Teams About You We want you to have the ability to take ownership of complex or escalated issues, coordinating resolution across teams and keeping customers and stakeholders informed of progress, risks and outcomes and you can improve user experience. We would like to be able to support the development of colleagues by sharing knowledge, coaching others and contributing to a culture of learning and continuous improvement within the team. It's essential that you have experience of working in a customer facing service desk, triaging service tickets and responding to customer incidents. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.

The Pilot Group -Customer Service £27,828 (+monthly bonus) DOE Central Manchester (10minutes walk from Victoria with free parking) Hybrid working - 3office days (mixture of 8:30am - 5:30, 9am - 6pm and 11am -8pm shifts) ESL connects the demand and supply of electrical components. As the world shifts to a more electric future, ESL helps customers procure their needs in this space by thinking and operating differently. The company joins supply chains together in a simple and easy-to-deliver way. We operate globally offering fast deliveries and making things easy both for our customers and our suppliers, developing long-term relationships with them. ESL is headquartered in Manchester and operates with a strong international presence. It was founded by two female entrepreneurs 19 years ago (both are still in the business), and the company has 75 amazing people with brilliant skills. The Role - Customer Service The role will be working in our Customer Service Team alongside Account Managers to grow the sales, and develop and maintain relationships within the company. You will be the primary contact for customers and suppliers and provide efficient and professional sales support to colleagues and customers. Specifically, you will be taking over the sales process from the moment the product has been sold to process orders and complete any administration. You will liaise with different stakeholders including customers, suppliers, vendors, the internal warehouse and Account Managers to ensure products are received on time and expectations are managed. You will work with our internal warehouse to ensure orders are booked in and out. You will also be responsible for general administration for Account Managers including price lists, quotes and diary management. Essential Skills Customer Service Excellent communication skills (including telephone skills) Organised Attention to detail Previous Customer Service experience Excel / data manipulation skills Location (Customer Service): Head Office, Manchester (Short walk from Manchester Victoria train station) Commutable from: Manchester, Greater Manchester, Oldham, Rochdale, Warrington, Widnes, Runcorn, Preston, St Helens, Altrincham, Stockport, Bury, Bolton, Leigh, Wigan, Wilmslow Benefits 25 days holidays + bank holidays Holiday Purchase Scheme Life Assurance x 4 of your salary Health Shield - Cash plan, Thrive app, Employee Assistance Program, My GP anytime. Metro Money Location close to Manchester City Centre Free parking - first come first serve basis Enhanced maternity / paternity pay Annual Events including Christmas Party / Team Lunches Recruitment Agencies; The Pilot Group operates a strict PSL and will not accept any unsolicited CVs sent to any member, employee, representative or business unit of the Pilot Group. Any unsolicited introduction will be treated as a CV 'sent in kind' and as such The Pilot Group rejects all liability to pay any such fees for an unsolicited introduction.

Workshop Manager - HGV Job description Pullman is one of the most recognisable industry names when it comes to maintenance and repair of the UK's commercial fleets. Hours: Monday - Friday 8am - 5pm (but must be flexible due to business needs) Salary: Up to £60,000 + Company car or car allowance What we re looking for This is an exciting opportunity for a Workshop Manager to join our team. As a Workshop Manager, you ll play a part in keeping some of the UK s biggest brands on the road, at our VMU in Livingston, this is at Tesco distribution Centre. As someone with experience of managing several key areas of a business, you will be responsible for ensuring the safe, legal and profitable operation of a Pullman workshop. The Workshop Manager is accountable for delivering a safe environment that is a great place to work, ensuring customers receive industry leading service whilst meeting compliance, revenue and profitability targets. What you ll do Ensure that the workshop operates in line with our safe systems of work, and all legislative and H&S processes are followed. Through utilisation of required systems, manage all contract KPIs such as VOR whilst having a strong hold on overhead costs, technician productivity and fleet compliance measures in line with business targets. Manage your team to ensure that the workshop delivers vehicle management and maintenance, including a robust quality control process in line with the terms set out in any customer agreements. Ensure that resource requirements are pro-actively managed to ensure that service delivery is maintained at all times. This may include liaison with suppliers to achieve the appropriate level of agency / contractor support. Setting the standards surrounding compliance, behaviours and work ethics that enable a positive health & safety culture & place the customer at the heart of everything we do. Build and maintain strong customer & supplier relationships. Drive operational excellence and Company standards whilst reducing operating costs, improving efficiencies and sharing best practice across the network. Place process adherence at the core of all activities, in turn ensuring real clarity is known in areas such as MOT progression of works, repair authority & compliance management. Create and implement plans to drive improved engagement & retention with your team. What you ve got Experience of workshop management & confidence in delivering clear instruction / expectations to team members. Previous experience managing a HGV operation, with an extensive understanding of Operator Licence requirements & transport legislation. Experience managing finance within an operation that results in a sound understanding of P&L levers and contributors, commercial acumen and the ability to identify and implement improvement opportunities. Experience managing Health & Safety within a busy operational environment with a sound knowledge of H&S fundamentals within the workplace. Experience working with several stakeholders across the business ensuring progression of key implementation activities. Ability to motivate and coach a team of technicians to deliver against productivity targets. Experience of delivering high levels of quality and service to customer. Technical / professional qualifications: Level 3 NVQ Qualified Automotive, Service and Repair (or equivalent) preferred. Ability to travel to other sites within the UK as needed. Full UK Driving Licence. Benefits: Car or car allowance Life Assurance 25 days holiday + Bank holidays Option for health cash plan Reward & Recognition programme Shopping discounts - MyStaff shop Employee Assistance Programme, available to colleagues 24/7 Cycle to work scheme