Workshop Manager - HGV

Workshop Manager - HGV

Job description

Pullman is one of the most recognisable industry names when it comes to maintenance and repair of the UK's commercial fleets.

Hours: Monday - Friday 8am - 5pm (but must be flexible due to business needs)

Salary: Up to £60,000 + Company car or car allowance

What we re looking for

This is an exciting opportunity for a Workshop Manager to join our team.

As a Workshop Manager, you ll play a part in keeping some of the UK s biggest brands on the road, at our VMU in Livingston, this is at Tesco distribution Centre. As someone with experience of managing several key areas of a business, you will be responsible for ensuring the safe, legal and profitable operation of a Pullman workshop. The Workshop Manager is accountable for delivering a safe environment that is a great place to work, ensuring customers receive industry leading service whilst meeting compliance, revenue and profitability targets.

What you ll do

• Ensure that the workshop operates in line with our safe systems of work, and all legislative and H&S processes are followed.
• Through utilisation of required systems, manage all contract KPIs such as VOR whilst having a strong hold on overhead costs, technician productivity and fleet compliance measures in line with business targets.
• Manage your team to ensure that the workshop delivers vehicle management and maintenance, including a robust quality control process in line with the terms set out in any customer agreements.
• Ensure that resource requirements are pro-actively managed to ensure that service delivery is maintained at all times. This may include liaison with suppliers to achieve the appropriate level of agency / contractor support.
• Setting the standards surrounding compliance, behaviours and work ethics that enable a positive health & safety culture & place the customer at the heart of everything we do.
• Build and maintain strong customer & supplier relationships.
• Drive operational excellence and Company standards whilst reducing operating costs, improving efficiencies and sharing best practice across the network.
• Place process adherence at the core of all activities, in turn ensuring real clarity is known in areas such as MOT progression of works, repair authority & compliance management.
• Create and implement plans to drive improved engagement & retention with your team.

What you ve got

• Experience of workshop management & confidence in delivering clear instruction / expectations to team members.
• Previous experience managing a HGV operation, with an extensive understanding of Operator Licence requirements & transport legislation.
• Experience managing finance within an operation that results in a sound understanding of P&L levers and contributors, commercial acumen and the ability to identify and implement improvement opportunities.
• Experience managing Health & Safety within a busy operational environment with a sound knowledge of H&S fundamentals within the workplace.
• Experience working with several stakeholders across the business ensuring progression of key implementation activities.
• Ability to motivate and coach a team of technicians to deliver against productivity targets.
• Experience of delivering high levels of quality and service to customer.
• Technical / professional qualifications: Level 3 NVQ Qualified Automotive, Service and Repair (or equivalent) preferred.
• Ability to travel to other sites within the UK as needed.
• Full UK Driving Licence.

Benefits:

• Car or car allowance
• Life Assurance
• 25 days holiday + Bank holidays
• Option for health cash plan
• Reward & Recognition programme
• Shopping discounts - MyStaff shop
• Employee Assistance Programme, available to colleagues 24/7
• Cycle to work scheme