Join One of the Most Respected Premium KBB Manufacturers in the UK Key Account Manage r Up to 50K Basic 90K to 100K OTE Area: North East The Opportunity This is a rare opportunity to join one of the worlds leading premium KBB manufacturers. Operating across international markets, our client has built an outstanding reputation for design, innovation and product quality, earning the trust of retailers, designers and developers alike. Continued year on year growth has created this opportunity, making this a genuine growth vacancy rather than a replacement role. You will inherit an established portfolio of premium retailers and independent kitchen and bathroom studios with significant opportunity to further develop existing relationships and grow regional turnover. Renowned for exceptional staff retention, outstanding working conditions and recognised as a Great Place to Work, this is an organisation where careers are built, loyalty is rewarded and high performers are given every opportunity to progress. The Role of Key Account Manager Managing and developing an established portfolio of premium independent retailers and kitchen and bathroom studios across the North East Building long term relationships with showroom owners, directors and senior sales teams Increasing product penetration and expanding in store product footprint across existing accounts Delivering product training and educating customers on new collections and product innovations Developing joint business plans with customers to maximise sales growth Identifying new commercial opportunities within existing accounts Supporting showroom merchandising, displays and promotional activities Working collaboratively with internal colleagues to deliver exceptional customer service Monitoring competitor activity and market trends to identify further growth opportunities Managing your territory professionally with full autonomy The Company Hiring a Key Account Manager Our client is an internationally recognised premium KBB manufacturer with an enviable reputation for quality, innovation and customer excellence. Through continued investment in product development, sustainability and customer partnerships, the business has achieved sustained year on year growth across both UK and international markets. This is a business that genuinely invests in its people. Exceptional employee retention, recognised employer accreditations and structured career development make this one of the most desirable employers within the KBB sector. Successful recruits enjoy outstanding training, excellent earning potential and genuine opportunities to progress into Key Account Management, Regional Management and senior commercial leadership positions. The Candidate for the Key Account Manager We are keen to speak with commercially driven field sales professionals who thrive on building long term customer relationships and developing existing accounts. We would particularly welcome applications from: Area Sales Managers / Territory Sales Managers Field Sales Executives / Business Development Managers Key Account Managers /Merchant Sales Professionals Ideally you will have: Experience within a field based sales role Strong commercial awareness and negotiation skills Excellent relationship building and account management ability A professional, consultative approach Strong territory planning and commercial planning skills Experience within KBB, premium interiors or managing retail accounts would be advantageous but is not essential. Our client is ultimately looking for an outstanding commercial all rounder with the personality, professionalism and ambition to build long term customer partnerships. The Package on offer for the Key Account Manager Up to 50,000 Basic Salary Realistic 90,000 to 100,000 OTE with existing Area Sales Managers achieving these earnings Choice of High Specification Company Car or EV including Audi, BMW, Mercedes or equivalent Private Healthcare Market Leading Pension Scheme 27 Days Annual Leave plus Bank Holidays Death in Service x6 Salary Structured Training Programme Genuine Career Progression Outstanding Working Environment Ref: CPJ1858
Jun 27, 2026
Full time
Join One of the Most Respected Premium KBB Manufacturers in the UK Key Account Manage r Up to 50K Basic 90K to 100K OTE Area: North East The Opportunity This is a rare opportunity to join one of the worlds leading premium KBB manufacturers. Operating across international markets, our client has built an outstanding reputation for design, innovation and product quality, earning the trust of retailers, designers and developers alike. Continued year on year growth has created this opportunity, making this a genuine growth vacancy rather than a replacement role. You will inherit an established portfolio of premium retailers and independent kitchen and bathroom studios with significant opportunity to further develop existing relationships and grow regional turnover. Renowned for exceptional staff retention, outstanding working conditions and recognised as a Great Place to Work, this is an organisation where careers are built, loyalty is rewarded and high performers are given every opportunity to progress. The Role of Key Account Manager Managing and developing an established portfolio of premium independent retailers and kitchen and bathroom studios across the North East Building long term relationships with showroom owners, directors and senior sales teams Increasing product penetration and expanding in store product footprint across existing accounts Delivering product training and educating customers on new collections and product innovations Developing joint business plans with customers to maximise sales growth Identifying new commercial opportunities within existing accounts Supporting showroom merchandising, displays and promotional activities Working collaboratively with internal colleagues to deliver exceptional customer service Monitoring competitor activity and market trends to identify further growth opportunities Managing your territory professionally with full autonomy The Company Hiring a Key Account Manager Our client is an internationally recognised premium KBB manufacturer with an enviable reputation for quality, innovation and customer excellence. Through continued investment in product development, sustainability and customer partnerships, the business has achieved sustained year on year growth across both UK and international markets. This is a business that genuinely invests in its people. Exceptional employee retention, recognised employer accreditations and structured career development make this one of the most desirable employers within the KBB sector. Successful recruits enjoy outstanding training, excellent earning potential and genuine opportunities to progress into Key Account Management, Regional Management and senior commercial leadership positions. The Candidate for the Key Account Manager We are keen to speak with commercially driven field sales professionals who thrive on building long term customer relationships and developing existing accounts. We would particularly welcome applications from: Area Sales Managers / Territory Sales Managers Field Sales Executives / Business Development Managers Key Account Managers /Merchant Sales Professionals Ideally you will have: Experience within a field based sales role Strong commercial awareness and negotiation skills Excellent relationship building and account management ability A professional, consultative approach Strong territory planning and commercial planning skills Experience within KBB, premium interiors or managing retail accounts would be advantageous but is not essential. Our client is ultimately looking for an outstanding commercial all rounder with the personality, professionalism and ambition to build long term customer partnerships. The Package on offer for the Key Account Manager Up to 50,000 Basic Salary Realistic 90,000 to 100,000 OTE with existing Area Sales Managers achieving these earnings Choice of High Specification Company Car or EV including Audi, BMW, Mercedes or equivalent Private Healthcare Market Leading Pension Scheme 27 Days Annual Leave plus Bank Holidays Death in Service x6 Salary Structured Training Programme Genuine Career Progression Outstanding Working Environment Ref: CPJ1858
Rose & Young Recruitment Ltd
Coventry, Warwickshire
Finance & Payroll Administrator - Permanent Coventry - Tile Hill Area 37 hrs per week 100% office-based 7.30am - 4.00pm Monday - Thursday 7.30am - 12.30pm Friday Our client is looking for an experienced Payroll and Accounts Administrator. This will be processing approximately 60 employees' weekly payroll alongside Accounts Payable duties. Responsibilities: Match and process supplier purchase invoices Reviewing outstanding purchase orders and deal with issues accordingly Invoice query resolution Proposing payment runs via BACS in line with cash collections Setting up new supplier accounts and maintaining account details Reconciliation of supplier statements Scanning and filing Invoices First point of contact for all relevant queries Maintaining strong relationship with suppliers Reporting on creditors on periodic basis to Finance Manager and Finance Director Supplier payment allocations & bank reconciliations Review timesheets for working hours Processing of the weekly payroll Month-end reconciliations and reporting Send out invoices & statements to customers Chase debt where appropriate Provide administration support to Finance Manager Ad hoc financial analysis and reporting Any other duties as required
Jun 27, 2026
Full time
Finance & Payroll Administrator - Permanent Coventry - Tile Hill Area 37 hrs per week 100% office-based 7.30am - 4.00pm Monday - Thursday 7.30am - 12.30pm Friday Our client is looking for an experienced Payroll and Accounts Administrator. This will be processing approximately 60 employees' weekly payroll alongside Accounts Payable duties. Responsibilities: Match and process supplier purchase invoices Reviewing outstanding purchase orders and deal with issues accordingly Invoice query resolution Proposing payment runs via BACS in line with cash collections Setting up new supplier accounts and maintaining account details Reconciliation of supplier statements Scanning and filing Invoices First point of contact for all relevant queries Maintaining strong relationship with suppliers Reporting on creditors on periodic basis to Finance Manager and Finance Director Supplier payment allocations & bank reconciliations Review timesheets for working hours Processing of the weekly payroll Month-end reconciliations and reporting Send out invoices & statements to customers Chase debt where appropriate Provide administration support to Finance Manager Ad hoc financial analysis and reporting Any other duties as required
Due to increased workload, an excellent opportunity has arisen for a Logistics Administrator to join our Service and Logistics Team based in Bordon. You will be working a 37.5 hours a week, Mon to Fri 8:15am to 5pm with an early finish on Friday, with a pay rate of £13 an hour, initially working on a temporary basis for 3 months, with a view to becoming permanent thereafter. You must have your own transport to commute to our location in Bordon. The role would suit candidates with previous experience of goods in and out within a warehouse environment. You must be PC literate with excellent attention to detail, strong organisational skills, and a commitment to maintaining high standards in service logistics and able to work in a busy environment. This role supports the operational team by ensuring the smooth movement, tracking, and handling of service parts, and customer returns. Working under the guidance of the Senior Logistics Administrator, the postholder is responsible for accurate processing, inventory handling, and logistical coordination that contributes to timely calibrations, repairs, and customer satisfaction. As the Logistic Administrator you will be reporting to the Service Manager with responsibilities including but are not limited to: Inbound & Outbound Operations Manage the booking-in and booking-out of stock arriving for calibration, repair, or assessment. Support customer drop-offs and collections by ensuring professional interaction and correct documentation handling. Handle routine customer queries relating to deliveries, collections, or instrument status. Prepare shipments of goods, ensuring accurate packing, labelling, and courier arrangements. Inventory & Stock Control Identify, retrieve, and allocate required service parts to support calibration and repair workflows. Assist with stock control activities, including stock checks, recording discrepancies, and replenishment requests. Maintain the cleanliness and organisation of stores and service logistics areas. Service Job Processing Locate service jobs and accurately process related pick notes to support technician s workflow. Ensure all service items are correctly tracked through internal systems, maintaining accurate status updates. Assist in prioritising daily service logistics tasks based on operational schedules. Communication & Coordination Work closely and effectively with all departments. Provide timely updates to the Senior Logistics Administrator and Service Team regarding delays, shortages, or logistical issues. Handle routine customer queries relating to deliveries, collections, or instrument status. To be considered for the role of Logistics Administrator, you will be available immediately, have your own transport, be PC literate and have experience of goods in and out within a warehouse environment. Please submit your CV asap for immediate consideration.
Jun 27, 2026
Full time
Due to increased workload, an excellent opportunity has arisen for a Logistics Administrator to join our Service and Logistics Team based in Bordon. You will be working a 37.5 hours a week, Mon to Fri 8:15am to 5pm with an early finish on Friday, with a pay rate of £13 an hour, initially working on a temporary basis for 3 months, with a view to becoming permanent thereafter. You must have your own transport to commute to our location in Bordon. The role would suit candidates with previous experience of goods in and out within a warehouse environment. You must be PC literate with excellent attention to detail, strong organisational skills, and a commitment to maintaining high standards in service logistics and able to work in a busy environment. This role supports the operational team by ensuring the smooth movement, tracking, and handling of service parts, and customer returns. Working under the guidance of the Senior Logistics Administrator, the postholder is responsible for accurate processing, inventory handling, and logistical coordination that contributes to timely calibrations, repairs, and customer satisfaction. As the Logistic Administrator you will be reporting to the Service Manager with responsibilities including but are not limited to: Inbound & Outbound Operations Manage the booking-in and booking-out of stock arriving for calibration, repair, or assessment. Support customer drop-offs and collections by ensuring professional interaction and correct documentation handling. Handle routine customer queries relating to deliveries, collections, or instrument status. Prepare shipments of goods, ensuring accurate packing, labelling, and courier arrangements. Inventory & Stock Control Identify, retrieve, and allocate required service parts to support calibration and repair workflows. Assist with stock control activities, including stock checks, recording discrepancies, and replenishment requests. Maintain the cleanliness and organisation of stores and service logistics areas. Service Job Processing Locate service jobs and accurately process related pick notes to support technician s workflow. Ensure all service items are correctly tracked through internal systems, maintaining accurate status updates. Assist in prioritising daily service logistics tasks based on operational schedules. Communication & Coordination Work closely and effectively with all departments. Provide timely updates to the Senior Logistics Administrator and Service Team regarding delays, shortages, or logistical issues. Handle routine customer queries relating to deliveries, collections, or instrument status. To be considered for the role of Logistics Administrator, you will be available immediately, have your own transport, be PC literate and have experience of goods in and out within a warehouse environment. Please submit your CV asap for immediate consideration.
Job Title: Housekeeping Manager Location: Headcorn, Kent - Own transport required Salary: 31,200 - 33,000 dependant experience Job Type: Permanent, Full Time About us: The Big Cat Sanctuary is a remarkable conservation destination. Our mission is to protect wild cats through Conservation, Rescue, Welfare, Breeding, and Education. We offer intimate, premium guest experiences where quality takes precedence over volume, ensuring every visit is memorable. About the role: The Housekeeping Manager is a pivotal role at the heart of the guest experience at The Big Cat Sanctuary. You will set and sustain the gold standard of cleanliness, presentation, and ambience across our luxury wildlife lodges, visitor-facing spaces, and operational back-of-house areas, ensuring every environment reflects the prestige and magic of the sanctuary. You'll be the custodian of first impressions and lasting memories, leading a dedicated team with passion, precision, and genuine pride in what makes The Big Cat Sanctuary an unrivalled destination in the UK. A polished, professional appearance and an instinctive understanding of luxury guest expectations is essential. Key duties Leadership & Team Development Recruit, induct, and develop a high-performing Housekeeping team, fostering a culture of pride, ownership, and continuous improvement. Create, manage, and communicate staff rotas to ensure seamless coverage across lodges, laundry, all guest-facing areas and operational back-of-house areas. Deliver ongoing coaching and formal training, embedding consistent standards and inspiring genuine passion for exceptional service. Conduct regular performance appraisals, supporting team members to grow and excel in their roles. Lodge & Estate Presentation Oversee the preparation, turndown, and daily servicing of at least eight luxury wildlife lodges to the exacting standards befitting a 5-Star Gold-accredited property. Conduct thorough daily inspections of lodges, guest reception areas, dining spaces, heritage rooms, and all operational back-of-house facilities. Ensure presentation across the estate is immaculate at all times, proactively addressing any concerns before they reach the guest. Manage linen, soft furnishings, and amenity presentation to the highest luxury standard, coordinating laundry and housekeeping operations efficiently. Guest Experience & Relations Champion a guest-first culture within the Housekeeping team, ensuring every interaction, however brief, is warm, professional, and attentive. Respond to guest feedback and housekeeping-related queries promptly and with grace, resolving issues in line with company values and procedures. Oversee lost property procedures meticulously, logging, storing, and returning guest items with care and discretion. Operations, Compliance & Budget Management Manage the housekeeping budget with commercial acumen, controlling labour costs and procurement of cleaning supplies, linens, and amenities. Maintain accurate inventory records, anticipating demand and placing orders to avoid shortfalls. Liaise closely with the Operations team to log, prioritise, and follow up on property maintenance and repair requirements. Coordinate with the Lodges, Founders' Suite, Welcome Centre, Restaurant, Animal Rescue Centre and Staff areas to ensure housekeeping services are delivered seamlessly across all facilities. Enforce all health, safety, and sanitation protocols in full, including COSHH compliance, correct PPE usage, and chemical handling procedures, in conjunction with the H&S Officer. Ensure all team members adhere to COSHH instructions and that relevant records and risk assessments are kept up to date. Collaboration & Continuous Improvement Attend and contribute to team meetings and cross-departmental briefings, sharing insight and championing housekeeping standards. Actively participate in formal and informal training and development opportunities. Contribute ideas and initiatives that support the sanctuary's journey towards 5-Star Gold hospitality accreditation. Carry out additional duties as reasonably required in support of the wider sanctuary operation. About you: Essential Proven experience in a housekeeping management/supervisory role within a luxury hotel, lodge, or premium hospitality environment An exceptional eye for detail and a natural instinct for standards of presentation that exceed expectation Strong people leadership skills, with the ability to motivate, develop, and hold a team to account with warmth and clarity Sound knowledge of COSHH regulations, health and safety requirements, and safe chemical handling Excellent communication and interpersonal skills, confident, professional, and warm with both guests and colleagues Highly organised, self-motivated, and able to prioritise effectively within a fast-paced, seasonal environment Flexibility to work across a 7-day rota including weekends and bank holidays What we offer: 28 days paid annual leave, plus Christmas Day off as standard. Overtime or TOIL available for additional hours worked. Free access to BCS and a network of UK and European zoos and wildlife collections. Enhanced family leave. Staff discounts and a genuinely special working environment, supporting a charity with a real conservation mission. Please click on the APPLY button to send your CV and Cover Letter for this role. The Big Cat Sanctuary is an equal opportunities employer and welcomes applications from all backgrounds. Candidates with experience of; Housekeeping Manager, Executive Housekeeper, Luxury Hotel Housekeeping, Boutique Lodge Manager, Head Housekeeper, Hospitality Operations Manager, 5-Star Hospitality, Front of House Management, Estate Presentation Manager, Accommodation Services Manager, Luxury Resort Housekeeping, Housekeeping Supervisor, Hospitality Team Leader also be considered for this role.
Jun 27, 2026
Full time
Job Title: Housekeeping Manager Location: Headcorn, Kent - Own transport required Salary: 31,200 - 33,000 dependant experience Job Type: Permanent, Full Time About us: The Big Cat Sanctuary is a remarkable conservation destination. Our mission is to protect wild cats through Conservation, Rescue, Welfare, Breeding, and Education. We offer intimate, premium guest experiences where quality takes precedence over volume, ensuring every visit is memorable. About the role: The Housekeeping Manager is a pivotal role at the heart of the guest experience at The Big Cat Sanctuary. You will set and sustain the gold standard of cleanliness, presentation, and ambience across our luxury wildlife lodges, visitor-facing spaces, and operational back-of-house areas, ensuring every environment reflects the prestige and magic of the sanctuary. You'll be the custodian of first impressions and lasting memories, leading a dedicated team with passion, precision, and genuine pride in what makes The Big Cat Sanctuary an unrivalled destination in the UK. A polished, professional appearance and an instinctive understanding of luxury guest expectations is essential. Key duties Leadership & Team Development Recruit, induct, and develop a high-performing Housekeeping team, fostering a culture of pride, ownership, and continuous improvement. Create, manage, and communicate staff rotas to ensure seamless coverage across lodges, laundry, all guest-facing areas and operational back-of-house areas. Deliver ongoing coaching and formal training, embedding consistent standards and inspiring genuine passion for exceptional service. Conduct regular performance appraisals, supporting team members to grow and excel in their roles. Lodge & Estate Presentation Oversee the preparation, turndown, and daily servicing of at least eight luxury wildlife lodges to the exacting standards befitting a 5-Star Gold-accredited property. Conduct thorough daily inspections of lodges, guest reception areas, dining spaces, heritage rooms, and all operational back-of-house facilities. Ensure presentation across the estate is immaculate at all times, proactively addressing any concerns before they reach the guest. Manage linen, soft furnishings, and amenity presentation to the highest luxury standard, coordinating laundry and housekeeping operations efficiently. Guest Experience & Relations Champion a guest-first culture within the Housekeeping team, ensuring every interaction, however brief, is warm, professional, and attentive. Respond to guest feedback and housekeeping-related queries promptly and with grace, resolving issues in line with company values and procedures. Oversee lost property procedures meticulously, logging, storing, and returning guest items with care and discretion. Operations, Compliance & Budget Management Manage the housekeeping budget with commercial acumen, controlling labour costs and procurement of cleaning supplies, linens, and amenities. Maintain accurate inventory records, anticipating demand and placing orders to avoid shortfalls. Liaise closely with the Operations team to log, prioritise, and follow up on property maintenance and repair requirements. Coordinate with the Lodges, Founders' Suite, Welcome Centre, Restaurant, Animal Rescue Centre and Staff areas to ensure housekeeping services are delivered seamlessly across all facilities. Enforce all health, safety, and sanitation protocols in full, including COSHH compliance, correct PPE usage, and chemical handling procedures, in conjunction with the H&S Officer. Ensure all team members adhere to COSHH instructions and that relevant records and risk assessments are kept up to date. Collaboration & Continuous Improvement Attend and contribute to team meetings and cross-departmental briefings, sharing insight and championing housekeeping standards. Actively participate in formal and informal training and development opportunities. Contribute ideas and initiatives that support the sanctuary's journey towards 5-Star Gold hospitality accreditation. Carry out additional duties as reasonably required in support of the wider sanctuary operation. About you: Essential Proven experience in a housekeeping management/supervisory role within a luxury hotel, lodge, or premium hospitality environment An exceptional eye for detail and a natural instinct for standards of presentation that exceed expectation Strong people leadership skills, with the ability to motivate, develop, and hold a team to account with warmth and clarity Sound knowledge of COSHH regulations, health and safety requirements, and safe chemical handling Excellent communication and interpersonal skills, confident, professional, and warm with both guests and colleagues Highly organised, self-motivated, and able to prioritise effectively within a fast-paced, seasonal environment Flexibility to work across a 7-day rota including weekends and bank holidays What we offer: 28 days paid annual leave, plus Christmas Day off as standard. Overtime or TOIL available for additional hours worked. Free access to BCS and a network of UK and European zoos and wildlife collections. Enhanced family leave. Staff discounts and a genuinely special working environment, supporting a charity with a real conservation mission. Please click on the APPLY button to send your CV and Cover Letter for this role. The Big Cat Sanctuary is an equal opportunities employer and welcomes applications from all backgrounds. Candidates with experience of; Housekeeping Manager, Executive Housekeeper, Luxury Hotel Housekeeping, Boutique Lodge Manager, Head Housekeeper, Hospitality Operations Manager, 5-Star Hospitality, Front of House Management, Estate Presentation Manager, Accommodation Services Manager, Luxury Resort Housekeeping, Housekeeping Supervisor, Hospitality Team Leader also be considered for this role.
Join Our Team as a Collections Team Leader (Progression to Manager)! Are you a strong collections professional ready to take the next step into leadership? We're looking for a hands-on Collections Team Leader / Senior who wants to step up, take ownership, and develop into a management role within a growing financial services environment. If you enjoy working in fast-paced, KPI-driven teams and want to build your leadership career, this could be the perfect opportunity. About Us We are a growing and forward-thinking financial services business, committed to delivering responsible lending and fair customer outcomes. With a strong focus on performance, compliance, and continuous improvement, we're investing in our collections function and looking to bring in someone who can grow with the business. Position Details Job Title: Collections Team Leader (Progression to Manager) Contract Type: Permanent Salary: £35,000-£40,000 (depending on experience) + bonus Location: Hybrid (Stockport) Working Hours: Full-time What You'll Be Doing This is a hands-on, player-coach role where you will be close to the team and involved in day-to-day collections activity while developing your leadership capability. You will: Support the day-to-day performance of a collections team , ensuring KPIs and quality standards are met Lead by example, remaining close to customer activity (calls, escalations, problem cases) Provide coaching, mentoring, and support to team members to improve performance and confidence Assist with training and onboarding of new starters Work with management to identify performance trends and areas for improvement Contribute to process improvements and operational efficiency Support a positive team culture and help build morale in a high-performing environment What We're Looking For We're looking for someone ready to step into leadership , not necessarily someone who has already held a senior management role. Key requirements: Experience in collections or recoveries (financial services preferred) Exposure to FCA-regulated environments and customer outcomes Confident working in a target-driven, KPI-focused environment Experience supporting others through coaching, mentoring, or training Strong communication and problem-solving skills A hands-on, proactive attitude with a desire to develop into a manager Why Join Us? This is a genuine opportunity to progress into a management role , not just a static position. You'll benefit from: Clear progression pathway into management Hybrid working flexibility Competitive salary with bonus structure linked to performance 25 days holiday + bank holidays Birthday off Company pension Healthcare cash plan Subsidised office lunches Supportive and collaborative team environment Ready to Take the Next Step? If you're looking for a role where you can grow, develop your leadership skills, and make a real impact, we'd love to hear from you. Please apply with your CV and a short summary of your experience. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 26, 2026
Full time
Join Our Team as a Collections Team Leader (Progression to Manager)! Are you a strong collections professional ready to take the next step into leadership? We're looking for a hands-on Collections Team Leader / Senior who wants to step up, take ownership, and develop into a management role within a growing financial services environment. If you enjoy working in fast-paced, KPI-driven teams and want to build your leadership career, this could be the perfect opportunity. About Us We are a growing and forward-thinking financial services business, committed to delivering responsible lending and fair customer outcomes. With a strong focus on performance, compliance, and continuous improvement, we're investing in our collections function and looking to bring in someone who can grow with the business. Position Details Job Title: Collections Team Leader (Progression to Manager) Contract Type: Permanent Salary: £35,000-£40,000 (depending on experience) + bonus Location: Hybrid (Stockport) Working Hours: Full-time What You'll Be Doing This is a hands-on, player-coach role where you will be close to the team and involved in day-to-day collections activity while developing your leadership capability. You will: Support the day-to-day performance of a collections team , ensuring KPIs and quality standards are met Lead by example, remaining close to customer activity (calls, escalations, problem cases) Provide coaching, mentoring, and support to team members to improve performance and confidence Assist with training and onboarding of new starters Work with management to identify performance trends and areas for improvement Contribute to process improvements and operational efficiency Support a positive team culture and help build morale in a high-performing environment What We're Looking For We're looking for someone ready to step into leadership , not necessarily someone who has already held a senior management role. Key requirements: Experience in collections or recoveries (financial services preferred) Exposure to FCA-regulated environments and customer outcomes Confident working in a target-driven, KPI-focused environment Experience supporting others through coaching, mentoring, or training Strong communication and problem-solving skills A hands-on, proactive attitude with a desire to develop into a manager Why Join Us? This is a genuine opportunity to progress into a management role , not just a static position. You'll benefit from: Clear progression pathway into management Hybrid working flexibility Competitive salary with bonus structure linked to performance 25 days holiday + bank holidays Birthday off Company pension Healthcare cash plan Subsidised office lunches Supportive and collaborative team environment Ready to Take the Next Step? If you're looking for a role where you can grow, develop your leadership skills, and make a real impact, we'd love to hear from you. Please apply with your CV and a short summary of your experience. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are Hiring for a Business Development Manager for an International Bank based in London. Immediate position to start. Job Purpose: Originating, writing and managing Loan Against Property / Commercial Real Estate lending business for International BANK in UK. Key responsibilities would include LAP business development, customer acquisition, identifying opportunities for cross sale of bank's other products & services, complying to audit & other parameters under the internal/external policy and regulatory framework, Portfolio Management etc. and ensuring 360 degree coverage of the borrower Core Responsibility: Meet the requirements of your position mandate, demonstrate commitment to the Bank's corporate values and best practice ethics, and contribute as an effective team member. Area of Responsibility: Origination of transactions (Direct, Branch Referral, Business Banking Referral, Private Banking Referral, Website leads and also through the broker channel) Writing credit application, coordinate with risk for credit proposals and present to risk and executive committee. Managing post approval requirements to drawdown of the facility Use effective marketing and sales promotional tools for raising the Bank's profile in the target segment Active participation in events organized by Bank, broker channel/s, Solicitors, Empanelled Valuation agencies etc. including events having industry forum, focussing on customer service and quality maintenance. Regular monitoring of loan accounts, comply with requisite reporting and actionable norms/requirements, timely flagging & communicating the deviations, collections, recovery & follow up with the clients for periodical compliance and reporting requirements Understand & comply with conduct risk requirements to meet the Group's conduct risk policies and expectations of regulators. To exhibit high levels of customer service & sound understanding of retail & business transactions. Review valuation report and prepare valuation summary for approval from Risk Management Group Liaise with borrower, Solicitor, CMOG, COPS (disbursement) teams to ensure smooth disbursement of loan proposal Coordinating with borrowers for timely submission of post disbursement covenant reports Successfully interact with internal stakeholders across different departments, brokers and vendors and exhibit exceptional interpersonal skills. New activities identified due to change in processes and products. Any other activity in order to facilitate smooth operation of the branch To undertake projects and assignment from time to time as directed by Key Skills and Knowledge Requirement Ability to network with potential clients for LAP / CRE as well as build on relationship with existing customers of Bank for LAP / CRE (including Direct & Internal Sourcing) Good network of high quality CRE brokers To exhibit sound knowledge and competency in Commercial property/asset backed loans in UK Have a sound knowledge of property valuation, quality and marketability of properties in the United Kingdom; understanding of legal due diligence & documentation Working knowledge of the regulations driving the property or asset backed loans and/or mortgage market in UK. Credit Note writing and Credit Assessment skills. Banking and Lending experience Ability to contribute towards product development, refining lending policies to suit market requirements Strong negotiation and presentation skills; ability to communicate with all levels in the organisation Self-motivated and self-driven
Jun 26, 2026
Full time
We are Hiring for a Business Development Manager for an International Bank based in London. Immediate position to start. Job Purpose: Originating, writing and managing Loan Against Property / Commercial Real Estate lending business for International BANK in UK. Key responsibilities would include LAP business development, customer acquisition, identifying opportunities for cross sale of bank's other products & services, complying to audit & other parameters under the internal/external policy and regulatory framework, Portfolio Management etc. and ensuring 360 degree coverage of the borrower Core Responsibility: Meet the requirements of your position mandate, demonstrate commitment to the Bank's corporate values and best practice ethics, and contribute as an effective team member. Area of Responsibility: Origination of transactions (Direct, Branch Referral, Business Banking Referral, Private Banking Referral, Website leads and also through the broker channel) Writing credit application, coordinate with risk for credit proposals and present to risk and executive committee. Managing post approval requirements to drawdown of the facility Use effective marketing and sales promotional tools for raising the Bank's profile in the target segment Active participation in events organized by Bank, broker channel/s, Solicitors, Empanelled Valuation agencies etc. including events having industry forum, focussing on customer service and quality maintenance. Regular monitoring of loan accounts, comply with requisite reporting and actionable norms/requirements, timely flagging & communicating the deviations, collections, recovery & follow up with the clients for periodical compliance and reporting requirements Understand & comply with conduct risk requirements to meet the Group's conduct risk policies and expectations of regulators. To exhibit high levels of customer service & sound understanding of retail & business transactions. Review valuation report and prepare valuation summary for approval from Risk Management Group Liaise with borrower, Solicitor, CMOG, COPS (disbursement) teams to ensure smooth disbursement of loan proposal Coordinating with borrowers for timely submission of post disbursement covenant reports Successfully interact with internal stakeholders across different departments, brokers and vendors and exhibit exceptional interpersonal skills. New activities identified due to change in processes and products. Any other activity in order to facilitate smooth operation of the branch To undertake projects and assignment from time to time as directed by Key Skills and Knowledge Requirement Ability to network with potential clients for LAP / CRE as well as build on relationship with existing customers of Bank for LAP / CRE (including Direct & Internal Sourcing) Good network of high quality CRE brokers To exhibit sound knowledge and competency in Commercial property/asset backed loans in UK Have a sound knowledge of property valuation, quality and marketability of properties in the United Kingdom; understanding of legal due diligence & documentation Working knowledge of the regulations driving the property or asset backed loans and/or mortgage market in UK. Credit Note writing and Credit Assessment skills. Banking and Lending experience Ability to contribute towards product development, refining lending policies to suit market requirements Strong negotiation and presentation skills; ability to communicate with all levels in the organisation Self-motivated and self-driven
Caretaker (Residential Development) £14.80 per hour (£23,088 per annum) Flexible Working Pattern (30 hours per week) with options as below: Monday-Friday 7:00am-1:00pm OR Monday-Saturday 7:00am-12:00pm We are seeking a reliable and proactive Caretaker to support the day-to-day upkeep of a well-maintained residential development. This is a hands-on role suited to someone who takes pride in maintaining high standards and enjoys being a visible and helpful presence within a community. Working closely with the Property Manager and RTM company, you will play a key role in ensuring the building remains clean, safe, secure and welcoming for residents and visitors. The Role You will be responsible for maintaining the internal and external communal areas of the development to a high standard, carrying out regular inspections, minor repairs, and ensuring compliance with health and safety procedures. This is a morning-based role, ideal for someone seeking consistent part-time hours across six days per week. Key Responsibilities Ensuring all communal areas are clean, presentable and well maintained (including litter picking) Hoovering, mopping and cleaning of entrances, stairwells, lifts and shared spaces Daily cleaning of high-touch points (doors, lift buttons, railings, intercoms) Dusting and polishing communal areas throughout the week Car park sweeping and refuse management, including bin movements for collections Conducting daily patrols to identify maintenance issues or leaseholder breaches Completing weekly and monthly inspection reports with accurate record keeping Monitoring and supervising authorised contractors onsite, logging all activity Undertaking routine general repairs (e.g. bulb replacement, minor fixes, door locks) Managing secure storage and sign-in/out records for keys and parcels Weekly emergency lighting and fire system checks (including documentation) Reporting any faults or serious concerns to the Property Manager promptly About You Previous experience in a caretaker, maintenance or facilities role (residential experience preferred) Basic maintenance and DIY skills Good understanding of health & safety procedures Organised with strong attention to detail Professional and approachable when dealing with residents and contractors Able to work independently and manage time effectively This is an excellent opportunity for someone dependable and practical who enjoys maintaining high standards and being part of a residential community. If you are interested in applying, please get in touch for further details.
Jun 26, 2026
Full time
Caretaker (Residential Development) £14.80 per hour (£23,088 per annum) Flexible Working Pattern (30 hours per week) with options as below: Monday-Friday 7:00am-1:00pm OR Monday-Saturday 7:00am-12:00pm We are seeking a reliable and proactive Caretaker to support the day-to-day upkeep of a well-maintained residential development. This is a hands-on role suited to someone who takes pride in maintaining high standards and enjoys being a visible and helpful presence within a community. Working closely with the Property Manager and RTM company, you will play a key role in ensuring the building remains clean, safe, secure and welcoming for residents and visitors. The Role You will be responsible for maintaining the internal and external communal areas of the development to a high standard, carrying out regular inspections, minor repairs, and ensuring compliance with health and safety procedures. This is a morning-based role, ideal for someone seeking consistent part-time hours across six days per week. Key Responsibilities Ensuring all communal areas are clean, presentable and well maintained (including litter picking) Hoovering, mopping and cleaning of entrances, stairwells, lifts and shared spaces Daily cleaning of high-touch points (doors, lift buttons, railings, intercoms) Dusting and polishing communal areas throughout the week Car park sweeping and refuse management, including bin movements for collections Conducting daily patrols to identify maintenance issues or leaseholder breaches Completing weekly and monthly inspection reports with accurate record keeping Monitoring and supervising authorised contractors onsite, logging all activity Undertaking routine general repairs (e.g. bulb replacement, minor fixes, door locks) Managing secure storage and sign-in/out records for keys and parcels Weekly emergency lighting and fire system checks (including documentation) Reporting any faults or serious concerns to the Property Manager promptly About You Previous experience in a caretaker, maintenance or facilities role (residential experience preferred) Basic maintenance and DIY skills Good understanding of health & safety procedures Organised with strong attention to detail Professional and approachable when dealing with residents and contractors Able to work independently and manage time effectively This is an excellent opportunity for someone dependable and practical who enjoys maintaining high standards and being part of a residential community. If you are interested in applying, please get in touch for further details.
Team: Fundraising Locations: Hybrid - at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. At minimum of two days a week at the office (including our all-staff Wednesday). Duration: Permanent (with six months' probation) Reporting to: Head of Communications & Fundraising Hours: 35 hours per week, Monday-Friday Salary: Pay band 5: £ 37,500 The role: This role will manage a diverse portfolio spanning across multiple income streams - consisting of Glass Door flagship annual events, community fundraising, challenge events, school, church and local business giving. Whilst we have a very loyal supporter network - this is a fabulous opportunity to deepen our roots and increase our community giving and engagement, as well as strategise creatively on how to expand our network. This role offers the successful candidate the opportunity to use their expertise in Community fundraising to strengthen our corporate partnerships through employee led fundraising, events and cause-led marketing. You will take an active part in rejuvenating, stewarding and growing our Corporate Giving programme, working collaboratively and creatively with the Senior Fundraising team to nurture our existing relationships, seek opportunities for cultivation and further engagement. Community & Events: Glass Door Flagship Events Lead, plan and deliver our largest, annual flagship fundraising event - Sleep Out; our annual Supporter Thank You Event and our annual Christmas Carols Service Cultivate opportunities for corporate sponsorship for our events Community Fundraising Events Lead, plan and deliver a year-round calendar of Fundraising & Challenge Events across the community and corporate employee fundraising. Focus on recruiting and supporting participants for core flagship challenge events - such as the Royal Park Half, Tough Mudder and Skydives - as well as using the tool Run for Charity to expand our portfolio and community of supporters. Churches & Schools Lead, plan and deliver a year-round calendar of events, talks and opportunities for engagement through donations, collections, events & in-kind donations. Steward key relationships across our church & school network ensuring quick, thoughtful and organised communications Act as an ambassador (as well as support colleagues across the organisation), to plan and deliver, talks and presentations throughout the year to champion our work and encourage engagement Partnerships: Co-steward an existing Corporate portfolio who give through, sponsorships, events/ employee fundraising, challenge events, cause related marketing and donations. Identify and develop partnerships and sponsorship opportunities with organisations aligned with the charity's mission Develop employee engagement and fundraising opportunities with our corporate partners Strategy: Plan and deliver a year-round activity plan and fundraising strategy to support and grow a portfolio with a six-figure annual income target across multiple income streams. Work collaboratively with the fundraising team to secure an organisation-wide forecasted budget of £2+million Conduct an evaluation after each event, considering its successes, factors which could be improved and any recommendations moving forward. Collaboration: Work closely and collaboratively with: The Communications team, specifically, our Marketing Officer to ensure our voice and brand are consistent across all supporter communications, and to optimise usage of email & paid social media marketing Colleagues across the organisation to deliver presentations and talks across the community about our work and impact The Volunteer & Involvement Manager to maximise engagement across a community of 800+ volunteers Other: Carry out the functions of the post with proper regard to Glass Door's Equal Opportunities Policy. Attend and participate in Manager meetings, and other ad hoc meetings when necessary. Develop positive internal working relationships with relevant colleagues, working collaboratively with to ensure communications, data protection legislation, database management and donation processing are all handled appropriately. Carry out line management responsibilities and ad-hoc co-management of cross-team deliverables Person Spec: We are seeking an energetic, insightful and creative fundraiser who has the confidence to take on a diverse portfolio and will have demonstrable experience at manager level within one or more of these core areas: events, community or corporate fundraising. We are looking for someone who can think strategically whilst also be willing to 'roll up their sleeves' and deliver - someone who enjoys building relationships, working collaboratively with their colleagues and volunteers, engaging with supporters and driving activity forward. Knowledge & Experience Proven experience and demonstrable success in community fundraising at manager level; securing income from a range of fundraising streams and delivering a range of activities. Experience managing complex events delivering six-figure income targets Strong stewarding and relationship management skills under-pinned by values and principle-based fundraising Up to date knowledge of the regulatory regime around fundraising and data protection. Experience of managing budgets including forecasting, monitoring and regular reporting of outcomes against targets. A good understanding of health and safety and risk assessment procedures. Experience of coordinating and working with volunteers. Confident use of CRM systems and supporter databases and fundraising platforms such as Just Giving. Willingness to work flexible hours occasionally, for example at evenings and weekends Skills & Aptitudes Strong interpersonal skills and the ability to build relationships with a wide range of stakeholders and audiences, particularly our fundraisers, donors and volunteers. Strong public speaking skills and experience of presenting to supporters. Excellent verbal and written communication skills with the ability to adapt style appropriately. Exceptionable attention to detail, project management, and organisational skills. Ability to work under pressure, manage time effectively and prioritise a varied workload. Highly numerate with strong analysis skills. Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols. Closing date for applications is Sunday 28th June 11:59pm First stage interviews scheduled for 2nd & 3rd July at our office in Fulham Broadway. Second stage interviews scheduled for 9th & 10th July at our office in Fulham Broadway.
Jun 26, 2026
Full time
Team: Fundraising Locations: Hybrid - at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. At minimum of two days a week at the office (including our all-staff Wednesday). Duration: Permanent (with six months' probation) Reporting to: Head of Communications & Fundraising Hours: 35 hours per week, Monday-Friday Salary: Pay band 5: £ 37,500 The role: This role will manage a diverse portfolio spanning across multiple income streams - consisting of Glass Door flagship annual events, community fundraising, challenge events, school, church and local business giving. Whilst we have a very loyal supporter network - this is a fabulous opportunity to deepen our roots and increase our community giving and engagement, as well as strategise creatively on how to expand our network. This role offers the successful candidate the opportunity to use their expertise in Community fundraising to strengthen our corporate partnerships through employee led fundraising, events and cause-led marketing. You will take an active part in rejuvenating, stewarding and growing our Corporate Giving programme, working collaboratively and creatively with the Senior Fundraising team to nurture our existing relationships, seek opportunities for cultivation and further engagement. Community & Events: Glass Door Flagship Events Lead, plan and deliver our largest, annual flagship fundraising event - Sleep Out; our annual Supporter Thank You Event and our annual Christmas Carols Service Cultivate opportunities for corporate sponsorship for our events Community Fundraising Events Lead, plan and deliver a year-round calendar of Fundraising & Challenge Events across the community and corporate employee fundraising. Focus on recruiting and supporting participants for core flagship challenge events - such as the Royal Park Half, Tough Mudder and Skydives - as well as using the tool Run for Charity to expand our portfolio and community of supporters. Churches & Schools Lead, plan and deliver a year-round calendar of events, talks and opportunities for engagement through donations, collections, events & in-kind donations. Steward key relationships across our church & school network ensuring quick, thoughtful and organised communications Act as an ambassador (as well as support colleagues across the organisation), to plan and deliver, talks and presentations throughout the year to champion our work and encourage engagement Partnerships: Co-steward an existing Corporate portfolio who give through, sponsorships, events/ employee fundraising, challenge events, cause related marketing and donations. Identify and develop partnerships and sponsorship opportunities with organisations aligned with the charity's mission Develop employee engagement and fundraising opportunities with our corporate partners Strategy: Plan and deliver a year-round activity plan and fundraising strategy to support and grow a portfolio with a six-figure annual income target across multiple income streams. Work collaboratively with the fundraising team to secure an organisation-wide forecasted budget of £2+million Conduct an evaluation after each event, considering its successes, factors which could be improved and any recommendations moving forward. Collaboration: Work closely and collaboratively with: The Communications team, specifically, our Marketing Officer to ensure our voice and brand are consistent across all supporter communications, and to optimise usage of email & paid social media marketing Colleagues across the organisation to deliver presentations and talks across the community about our work and impact The Volunteer & Involvement Manager to maximise engagement across a community of 800+ volunteers Other: Carry out the functions of the post with proper regard to Glass Door's Equal Opportunities Policy. Attend and participate in Manager meetings, and other ad hoc meetings when necessary. Develop positive internal working relationships with relevant colleagues, working collaboratively with to ensure communications, data protection legislation, database management and donation processing are all handled appropriately. Carry out line management responsibilities and ad-hoc co-management of cross-team deliverables Person Spec: We are seeking an energetic, insightful and creative fundraiser who has the confidence to take on a diverse portfolio and will have demonstrable experience at manager level within one or more of these core areas: events, community or corporate fundraising. We are looking for someone who can think strategically whilst also be willing to 'roll up their sleeves' and deliver - someone who enjoys building relationships, working collaboratively with their colleagues and volunteers, engaging with supporters and driving activity forward. Knowledge & Experience Proven experience and demonstrable success in community fundraising at manager level; securing income from a range of fundraising streams and delivering a range of activities. Experience managing complex events delivering six-figure income targets Strong stewarding and relationship management skills under-pinned by values and principle-based fundraising Up to date knowledge of the regulatory regime around fundraising and data protection. Experience of managing budgets including forecasting, monitoring and regular reporting of outcomes against targets. A good understanding of health and safety and risk assessment procedures. Experience of coordinating and working with volunteers. Confident use of CRM systems and supporter databases and fundraising platforms such as Just Giving. Willingness to work flexible hours occasionally, for example at evenings and weekends Skills & Aptitudes Strong interpersonal skills and the ability to build relationships with a wide range of stakeholders and audiences, particularly our fundraisers, donors and volunteers. Strong public speaking skills and experience of presenting to supporters. Excellent verbal and written communication skills with the ability to adapt style appropriately. Exceptionable attention to detail, project management, and organisational skills. Ability to work under pressure, manage time effectively and prioritise a varied workload. Highly numerate with strong analysis skills. Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols. Closing date for applications is Sunday 28th June 11:59pm First stage interviews scheduled for 2nd & 3rd July at our office in Fulham Broadway. Second stage interviews scheduled for 9th & 10th July at our office in Fulham Broadway.
Join Our Team as an Operations Manager (Collections)! Are you a dynamic leader with a passion for operational excellence in the financial sector? We're seeking an enthusiastic Operations Manager, if you're ready to take your career to the next level in a stimulating environment, we want to hear from you! About Us: We pride ourselves on providing top-notch financial services and insurance solutions. Our commitment to innovation and excellence drives us to continuously improve, and we're looking for a talented individual to help us enhance our collections operations. Position Details: Job Title: Operations Manager (Collections) Contract Type: Permanent Annual Salary: Up to 35,000 Working Pattern: Full Time Driving Required: Yes What You'll Do: As the Operations Manager, you will play a crucial role in optimising our collections processes and leading a dedicated team. Your responsibilities will include: Managing day-to-day operations of the collections team to ensure efficiency and effectiveness. Developing strategies to improve collections performance and reduce delinquencies. Implementing best practices and compliance measures within the collections process. Analysing data to identify trends and areas for improvement. Collaborating with other departments to enhance customer experience and satisfaction. What We're Looking For: Proven experience in operations management, preferably within collections or financial services. Strong leadership skills with the ability to motivate and develop a team. Excellent analytical and problem-solving abilities. Exceptional communication skills, both verbal and written. A proactive approach to improving processes and achieving goals. Why Join Us? We believe that our people are our greatest asset! You'll enjoy a vibrant workplace with a culture that values growth, collaboration, and well-being. Here are just a few perks you can look forward to: Hybrid Working: Enjoy the flexibility of a hybrid working model! 25 Days Holiday: Plus bank holidays, so you can recharge and enjoy life outside of work. Birthday Holiday: Celebrate your special day with an extra day off! Company Pension: Secure your future with our competitive pension scheme. Healthcare Cash Plan: We care about your health, and this plan helps cover your everyday health costs. Subsidised Office Lunches: Enjoy delicious meals while you work! Casual Dress Code: Be comfortable and express yourself in our relaxed dress environment. Ready to Make an Impact? If you're excited about the opportunity to lead a team in a rewarding environment and make a significant impact on our collections operations, we'd love to hear from you! How to Apply: Please send your CV and a brief cover letter highlighting your relevant experience. Join us in shaping the future of financial services! We can't wait to welcome you to our team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 25, 2026
Contractor
Join Our Team as an Operations Manager (Collections)! Are you a dynamic leader with a passion for operational excellence in the financial sector? We're seeking an enthusiastic Operations Manager, if you're ready to take your career to the next level in a stimulating environment, we want to hear from you! About Us: We pride ourselves on providing top-notch financial services and insurance solutions. Our commitment to innovation and excellence drives us to continuously improve, and we're looking for a talented individual to help us enhance our collections operations. Position Details: Job Title: Operations Manager (Collections) Contract Type: Permanent Annual Salary: Up to 35,000 Working Pattern: Full Time Driving Required: Yes What You'll Do: As the Operations Manager, you will play a crucial role in optimising our collections processes and leading a dedicated team. Your responsibilities will include: Managing day-to-day operations of the collections team to ensure efficiency and effectiveness. Developing strategies to improve collections performance and reduce delinquencies. Implementing best practices and compliance measures within the collections process. Analysing data to identify trends and areas for improvement. Collaborating with other departments to enhance customer experience and satisfaction. What We're Looking For: Proven experience in operations management, preferably within collections or financial services. Strong leadership skills with the ability to motivate and develop a team. Excellent analytical and problem-solving abilities. Exceptional communication skills, both verbal and written. A proactive approach to improving processes and achieving goals. Why Join Us? We believe that our people are our greatest asset! You'll enjoy a vibrant workplace with a culture that values growth, collaboration, and well-being. Here are just a few perks you can look forward to: Hybrid Working: Enjoy the flexibility of a hybrid working model! 25 Days Holiday: Plus bank holidays, so you can recharge and enjoy life outside of work. Birthday Holiday: Celebrate your special day with an extra day off! Company Pension: Secure your future with our competitive pension scheme. Healthcare Cash Plan: We care about your health, and this plan helps cover your everyday health costs. Subsidised Office Lunches: Enjoy delicious meals while you work! Casual Dress Code: Be comfortable and express yourself in our relaxed dress environment. Ready to Make an Impact? If you're excited about the opportunity to lead a team in a rewarding environment and make a significant impact on our collections operations, we'd love to hear from you! How to Apply: Please send your CV and a brief cover letter highlighting your relevant experience. Join us in shaping the future of financial services! We can't wait to welcome you to our team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Automotive Service Advisor Kidlington (Oxfordshire) Monday to Friday 30,000 Basic 40,000 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Kidlington (Oxfordshire) area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: 30,000 basic with 40,000 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Jun 25, 2026
Full time
Automotive Service Advisor Kidlington (Oxfordshire) Monday to Friday 30,000 Basic 40,000 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Kidlington (Oxfordshire) area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: 30,000 basic with 40,000 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Service Advisor Newbury (Berkshire) 33,700 Basic 40,000 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Newbury (Berkshire) area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: 33,700 basic with 40,000 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Jun 25, 2026
Full time
Service Advisor Newbury (Berkshire) 33,700 Basic 40,000 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Newbury (Berkshire) area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: 33,700 basic with 40,000 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Join G4S as a Driver in Exeter and you will become part of a well-trained, tight-knit team providing an essential, cash transportation service to the local community. All you need to have is a valid UK driving licence and the qualities outlined above. We'll provide the training and support to prepare you for a great, long-term driving career with an industry leading company. You will also earn a great salary and excellent benefits. You must have a valid SIA licence, Door Supervisor or Security Guarding, to be considered for this role. A cash-in-transit license is desirable; however, we can support with the training for this if you don't attain one! Contract Information: Pay Rate: £14.87 per hour rising to £15.47 after 12 months (plus night allowance if applicable) Hours per week: 39 hours Shift Pattern: Monday - Friday, 06:00 - 18:00. For your application to be considered, please upload an up-to-date CV! You must also have a Full UK Driving Licence and your own vehicle. Your Time at Work You will join a team of specialist Delivery Drivers and be responsible for making scheduled deliveries and collections, within specified time windows, ensuring all work is completed in a timely manner and in accordance with your trip sheet. It's important that you maintain good, safe and courteous driving behavior and present a professional appearance by always wearing the company uniform and the relevant safety equipment provided. Our Delivery Driver must always be polite and courteous to customers and members of the public at all times. and wear the Personal Protective Equipment (PPE) provided. You'll also: - Carry out vehicle checks and report any security and/or mechanical defects and follow procedures properly in the event of an emergency or a criminal attack. - Check consignments and ensure accuracy and efficient loading/unloading at branches and other secure areas. - Undertake training to develop, learn and progress. - Undertake other duties that may reasonably be assigned to you by your line manager or the business. Our Perfect Worker What makes a successful Delivery Driver? To succeed as a Delivery Driver you will need to hold a valid UK driver's licence and be confident when communicating with customers and colleagues in both written and spoken English. An appropriate level of numeracy is also very important, and you will be adept following specific procedures and instructions and be able to work to tight deadlines. We ideally seek: - Previous experience in a driving role would be extremely beneficial but is not essential, as would experience using IT and computer systems. - You must be continuously focused on providing a top notch service to our customers by being efficient, flexible and at all times security conscious. - You'll need to be physically fit, as the role involves lifting and transporting heavy items. You will be subject to a medical review, which may include a medical assessment with an occupational health practitioner. Key Information and Benefits - Pension scheme - Life assurance - Flexible working policies - Free uniform - We Care - providing 24/7 access to online GP, mental health support and virtual wellbeing - HSF - Health Cash Plans - Corporate perks and discounts and Home) - Payroll Giving - Health Checks - Training and Development Opportunities (inc Apprenticeships in England). Job Ref: 1G4S (G628) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Jun 25, 2026
Full time
Join G4S as a Driver in Exeter and you will become part of a well-trained, tight-knit team providing an essential, cash transportation service to the local community. All you need to have is a valid UK driving licence and the qualities outlined above. We'll provide the training and support to prepare you for a great, long-term driving career with an industry leading company. You will also earn a great salary and excellent benefits. You must have a valid SIA licence, Door Supervisor or Security Guarding, to be considered for this role. A cash-in-transit license is desirable; however, we can support with the training for this if you don't attain one! Contract Information: Pay Rate: £14.87 per hour rising to £15.47 after 12 months (plus night allowance if applicable) Hours per week: 39 hours Shift Pattern: Monday - Friday, 06:00 - 18:00. For your application to be considered, please upload an up-to-date CV! You must also have a Full UK Driving Licence and your own vehicle. Your Time at Work You will join a team of specialist Delivery Drivers and be responsible for making scheduled deliveries and collections, within specified time windows, ensuring all work is completed in a timely manner and in accordance with your trip sheet. It's important that you maintain good, safe and courteous driving behavior and present a professional appearance by always wearing the company uniform and the relevant safety equipment provided. Our Delivery Driver must always be polite and courteous to customers and members of the public at all times. and wear the Personal Protective Equipment (PPE) provided. You'll also: - Carry out vehicle checks and report any security and/or mechanical defects and follow procedures properly in the event of an emergency or a criminal attack. - Check consignments and ensure accuracy and efficient loading/unloading at branches and other secure areas. - Undertake training to develop, learn and progress. - Undertake other duties that may reasonably be assigned to you by your line manager or the business. Our Perfect Worker What makes a successful Delivery Driver? To succeed as a Delivery Driver you will need to hold a valid UK driver's licence and be confident when communicating with customers and colleagues in both written and spoken English. An appropriate level of numeracy is also very important, and you will be adept following specific procedures and instructions and be able to work to tight deadlines. We ideally seek: - Previous experience in a driving role would be extremely beneficial but is not essential, as would experience using IT and computer systems. - You must be continuously focused on providing a top notch service to our customers by being efficient, flexible and at all times security conscious. - You'll need to be physically fit, as the role involves lifting and transporting heavy items. You will be subject to a medical review, which may include a medical assessment with an occupational health practitioner. Key Information and Benefits - Pension scheme - Life assurance - Flexible working policies - Free uniform - We Care - providing 24/7 access to online GP, mental health support and virtual wellbeing - HSF - Health Cash Plans - Corporate perks and discounts and Home) - Payroll Giving - Health Checks - Training and Development Opportunities (inc Apprenticeships in England). Job Ref: 1G4S (G628) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Digital Growth & eCommerce Manager Manchester - Trafford Park Competitive Salary The Opportunity We are looking for an ambitious eCommerce professional ready to take the next step in their career. You will play a key role in the growth of our digital business. Taking ownership of our Shopify websites and digital channels, you will be responsible for driving traffic, conversion, customer retention and online revenue growth across our brands. Working closely with the Managing Director and Operations Director, you will help improve customer experience, commercial performance and operational efficiency across the business, while supporting the continued growth of Happy Linen Company. We have a fantastic workplace culture and seek to attract candidates who will naturally operate in line with our Company framework. For the right person, this role offers a genuine opportunity to develop into a senior digital leadership position as the business continues to grow. About Us Portfolio Home is an established home textiles business supplying retailers across the UK and Ireland. Alongside Portfolio Home, we own Happy Linen Company, a growing children's brand focused on imaginative products, themed collections and creating products that make bedtime a dream. Key Responsibilities Own the performance and development of our websites. Drive the growth and performance of our online sales channels, identifying new opportunities to increase revenue and market share. Improve conversion rates, merchandising, customer journeys and average order value. Own customer retention initiatives including email marketing and lifecycle communications. Internally lead or manage external 3rd parties providing SEO & paid media across our websites including technical SEO, content optimisation, keyword strategy and link building. Support marketplace channels including Amazon, Debenhams, Wayfair and others. Analyse performance data and identify growth opportunities. Monitor website performance, customer behaviour and key KPIs, using insights to continuously improve online performance. Produce meaningful reporting across sales, margins, stock and profitability. Improve integrations between Shopify, Odoo, Linnworks, Klaviyo, n8n and other systems. Identify and implement practical AI and automation opportunities that improve efficiency and reduce manual processes. What Success Looks Like Within your first 12 months you will have: Improved website performance & increased customer engagement and conversion, meeting or exceeding the agreed targets and metrics. Increased online revenue, customer retention and overall digital channel profitability. Established a growth roadmap for our digital channels. Introduced automation opportunities that improve efficiency and scalability. Become a trusted contributor to the growth of the business. Have supported wider business projects and operational improvements. What We're Looking For We are looking for someone with at least 3 5 years of relevant experience in a digital, eCommerce or technical role. This is a broad, technically demanding position spanning eCommerce management, systems/automation and digital marketing, and we are looking for candidates who can demonstrate strong skills across more than one of these areas. Essential: Shopify or eCommerce platform experience. Strong commercial awareness and analytical mindset. Comfortable working with data, reporting and performance analysis. Self-motivated and able to take ownership of projects and outcomes. Strong organisational and communication skills. Demonstrable experience using AI tools, automation platforms or emerging technologies to improve efficiency, customer experience or business performance. SEO, CRO or digital marketing knowledge. A proven track record of improving customer engagement, conversion and online performance. Experience working within a fast-paced eCommerce, retail or consumer products environment. Desirable: Amazon marketplace experience. Klaviyo or email marketing platform experience. Experience with Odoo, Linnworks or similar ERP/WMS systems. SQL, Python or automation experience. Why Join Us? This is an opportunity to help grow ambitious consumer brands, take ownership of meaningful projects and play a key role in the future growth of the business. You'll have the freedom to implement new ideas, influence commercial performance and develop your career into a senior digital leadership position. If you're commercially minded, technically curious and eager to make a genuine impact, we'd love to hear from you. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jun 25, 2026
Full time
Digital Growth & eCommerce Manager Manchester - Trafford Park Competitive Salary The Opportunity We are looking for an ambitious eCommerce professional ready to take the next step in their career. You will play a key role in the growth of our digital business. Taking ownership of our Shopify websites and digital channels, you will be responsible for driving traffic, conversion, customer retention and online revenue growth across our brands. Working closely with the Managing Director and Operations Director, you will help improve customer experience, commercial performance and operational efficiency across the business, while supporting the continued growth of Happy Linen Company. We have a fantastic workplace culture and seek to attract candidates who will naturally operate in line with our Company framework. For the right person, this role offers a genuine opportunity to develop into a senior digital leadership position as the business continues to grow. About Us Portfolio Home is an established home textiles business supplying retailers across the UK and Ireland. Alongside Portfolio Home, we own Happy Linen Company, a growing children's brand focused on imaginative products, themed collections and creating products that make bedtime a dream. Key Responsibilities Own the performance and development of our websites. Drive the growth and performance of our online sales channels, identifying new opportunities to increase revenue and market share. Improve conversion rates, merchandising, customer journeys and average order value. Own customer retention initiatives including email marketing and lifecycle communications. Internally lead or manage external 3rd parties providing SEO & paid media across our websites including technical SEO, content optimisation, keyword strategy and link building. Support marketplace channels including Amazon, Debenhams, Wayfair and others. Analyse performance data and identify growth opportunities. Monitor website performance, customer behaviour and key KPIs, using insights to continuously improve online performance. Produce meaningful reporting across sales, margins, stock and profitability. Improve integrations between Shopify, Odoo, Linnworks, Klaviyo, n8n and other systems. Identify and implement practical AI and automation opportunities that improve efficiency and reduce manual processes. What Success Looks Like Within your first 12 months you will have: Improved website performance & increased customer engagement and conversion, meeting or exceeding the agreed targets and metrics. Increased online revenue, customer retention and overall digital channel profitability. Established a growth roadmap for our digital channels. Introduced automation opportunities that improve efficiency and scalability. Become a trusted contributor to the growth of the business. Have supported wider business projects and operational improvements. What We're Looking For We are looking for someone with at least 3 5 years of relevant experience in a digital, eCommerce or technical role. This is a broad, technically demanding position spanning eCommerce management, systems/automation and digital marketing, and we are looking for candidates who can demonstrate strong skills across more than one of these areas. Essential: Shopify or eCommerce platform experience. Strong commercial awareness and analytical mindset. Comfortable working with data, reporting and performance analysis. Self-motivated and able to take ownership of projects and outcomes. Strong organisational and communication skills. Demonstrable experience using AI tools, automation platforms or emerging technologies to improve efficiency, customer experience or business performance. SEO, CRO or digital marketing knowledge. A proven track record of improving customer engagement, conversion and online performance. Experience working within a fast-paced eCommerce, retail or consumer products environment. Desirable: Amazon marketplace experience. Klaviyo or email marketing platform experience. Experience with Odoo, Linnworks or similar ERP/WMS systems. SQL, Python or automation experience. Why Join Us? This is an opportunity to help grow ambitious consumer brands, take ownership of meaningful projects and play a key role in the future growth of the business. You'll have the freedom to implement new ideas, influence commercial performance and develop your career into a senior digital leadership position. If you're commercially minded, technically curious and eager to make a genuine impact, we'd love to hear from you. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Job Title: Guest Relations Manager Location: Headcorn, Kent - Own transport required Salary: £33,000 - £36,000 per annum Job Type: Permanent, Full Time About us: The Big Cat Sanctuary is one of the UK's most remarkable conservation destinations. Our mission is to protect wild cats and their habitats through Conservation, Rescue, Welfare, Breeding, and Education. Our guests don't just visit, they come for experiences that are genuinely unlike anything else, and the standard of hospitality they receive needs to reflect that. This is an intimate, premium setting where quality takes precedence over volume, and every guest experience is carefully delivered, remembered, and shared. About the role: Overseeing the on-site guest journey at the Big Cat Sanctuary from arrival through to departure, ensuring every guest receives an exceptional, personalised 5-star experience from the moment they arrive. The Guest Relations Manager leads the Guest Relations team, works hand-in-hand with the Keeper team to deliver our wildlife experiences, and coordinates closely with the Restaurant, Kitchen, Housekeeping and Reservations to ensure every product we offer is executed seamlessly and to the very highest standard. An integral part of the role is developing and motivating the Guest Relations Supervisor and Guest Relations Hosts, embedding consistent standards and a genuine passion for what makes the Big Cat Sanctuary special. Key areas of responsibilities Service Delivery Own the on-site guest journey across all Big Cat Sanctuary products, covering big cat encounters, guided tours, photo days, afternoon teas, lodge stays and special events, ensuring every touchpoint reflects our standards Liaise closely with the Keeper team to coordinate encounter/tour timings, group flow and daily scheduling, ensuring wildlife experiences run smoothly/safely Ensure photo days are coordinated and delivered to a high standard, with guests well briefed, supported and looked after throughout Oversee day guest experiences from check-in to departure, proactively managing group sizes, timings and on-site flow Work with Housekeeping Supervisor to ensure lodges are presented and ready to 5-star standard ahead of every arrival with welcome touches in place Coordinate with Kitchen/Restaurant teams around afternoon tea service, lodge dining and any food-related elements of the guest experience Handle guest feedback, concerns and complaints promptly and professionally, resolving issues with care/efficiency Team Support & Leadership Lead/manage Guest Relations team, including the Supervisor, Day Experience and Experience Hosts Support the planning and on-the-day delivery of events, ensuring Guest Relations team are briefed, prepared and represent Big Cat Sanctuary Oversee rota management and scheduling for the Guest Relations team to ensure appropriate cover at all times, including evenings, weekends & bank holidays Foster strong, collaborative working relationships across all departments, including Kitchen, Restaurant, Reservations, Housekeeping, Keepers and the wider team Coordinate/lead regular team meetings, ensuring agreed actions completed within set timeframes Guest Experience Monitor/act on online reviews and guest satisfaction data; implement improvements where required Identify/capitalise on upselling opportunities, including bolt-on experiences, add-ons and upgrades across all products Managing mystery shopper programmes, responding to online reviews and acting on feedback and comments to constantly strive/improve service standards Operational Tasks Manage recruitment, induction, training and ongoing development of the Guest Relations team Complete 1:1s, reviews and direct reports appraisals, maintaining accurate/useful staff records Work Health & Safety Procedures and Protocols, ensuring all Guest Relations staff do the same Assist other Big Cat Sanctuary departments, as and when required About you: Previous experience in a similar role with hands on leadership/managerial responsibilities Demonstrate a genuine commitment to delivering outstanding, personalised service, with a natural instinct for anticipating guest needs and exceeding expectations Demonstrates the confidence and presence to lead and inspire the team, maintaining high standards with a calm and fair approach Professional presence and confidence Team-oriented with the ability to collaborate across departments Maintain strong attention to detail and a proactive mindset, ensuring all preparations and service standards are consistently met and exceeded Genuine flexibility, weekends and Bank Holidays are a core and regular part of this role Full, clean driving licence and access to own transport Eligibility to live and work in the UK (proof required as part of the recruitment process) What we offer: - £33,000 - £36,000 per annum, dependent on experience - 40 hours per week, 10 shifts over 14 days, straight 8-hour shifts between 07:00 and 22:00 - 28 days paid annual leave, plus Christmas Day off as standard - Free access to Big Cat Sanctuary and a network of UK and European zoos and wildlife collections - Staff discounts and a genuinely special working environment, supporting a charity with a real conservation mission Please click on the APPLY button to send your CV and Cover Letter for this role. The Big Cat Sanctuary is an equal opportunities employer and welcomes applications from all backgrounds. Candidates with experience of; Guest Services Supervisor, Customer Service Manager, Hospitality Manager, Client Services Executive, Front of House Manager, Visitor Services Manager also be considered for this role.
Jun 24, 2026
Full time
Job Title: Guest Relations Manager Location: Headcorn, Kent - Own transport required Salary: £33,000 - £36,000 per annum Job Type: Permanent, Full Time About us: The Big Cat Sanctuary is one of the UK's most remarkable conservation destinations. Our mission is to protect wild cats and their habitats through Conservation, Rescue, Welfare, Breeding, and Education. Our guests don't just visit, they come for experiences that are genuinely unlike anything else, and the standard of hospitality they receive needs to reflect that. This is an intimate, premium setting where quality takes precedence over volume, and every guest experience is carefully delivered, remembered, and shared. About the role: Overseeing the on-site guest journey at the Big Cat Sanctuary from arrival through to departure, ensuring every guest receives an exceptional, personalised 5-star experience from the moment they arrive. The Guest Relations Manager leads the Guest Relations team, works hand-in-hand with the Keeper team to deliver our wildlife experiences, and coordinates closely with the Restaurant, Kitchen, Housekeeping and Reservations to ensure every product we offer is executed seamlessly and to the very highest standard. An integral part of the role is developing and motivating the Guest Relations Supervisor and Guest Relations Hosts, embedding consistent standards and a genuine passion for what makes the Big Cat Sanctuary special. Key areas of responsibilities Service Delivery Own the on-site guest journey across all Big Cat Sanctuary products, covering big cat encounters, guided tours, photo days, afternoon teas, lodge stays and special events, ensuring every touchpoint reflects our standards Liaise closely with the Keeper team to coordinate encounter/tour timings, group flow and daily scheduling, ensuring wildlife experiences run smoothly/safely Ensure photo days are coordinated and delivered to a high standard, with guests well briefed, supported and looked after throughout Oversee day guest experiences from check-in to departure, proactively managing group sizes, timings and on-site flow Work with Housekeeping Supervisor to ensure lodges are presented and ready to 5-star standard ahead of every arrival with welcome touches in place Coordinate with Kitchen/Restaurant teams around afternoon tea service, lodge dining and any food-related elements of the guest experience Handle guest feedback, concerns and complaints promptly and professionally, resolving issues with care/efficiency Team Support & Leadership Lead/manage Guest Relations team, including the Supervisor, Day Experience and Experience Hosts Support the planning and on-the-day delivery of events, ensuring Guest Relations team are briefed, prepared and represent Big Cat Sanctuary Oversee rota management and scheduling for the Guest Relations team to ensure appropriate cover at all times, including evenings, weekends & bank holidays Foster strong, collaborative working relationships across all departments, including Kitchen, Restaurant, Reservations, Housekeeping, Keepers and the wider team Coordinate/lead regular team meetings, ensuring agreed actions completed within set timeframes Guest Experience Monitor/act on online reviews and guest satisfaction data; implement improvements where required Identify/capitalise on upselling opportunities, including bolt-on experiences, add-ons and upgrades across all products Managing mystery shopper programmes, responding to online reviews and acting on feedback and comments to constantly strive/improve service standards Operational Tasks Manage recruitment, induction, training and ongoing development of the Guest Relations team Complete 1:1s, reviews and direct reports appraisals, maintaining accurate/useful staff records Work Health & Safety Procedures and Protocols, ensuring all Guest Relations staff do the same Assist other Big Cat Sanctuary departments, as and when required About you: Previous experience in a similar role with hands on leadership/managerial responsibilities Demonstrate a genuine commitment to delivering outstanding, personalised service, with a natural instinct for anticipating guest needs and exceeding expectations Demonstrates the confidence and presence to lead and inspire the team, maintaining high standards with a calm and fair approach Professional presence and confidence Team-oriented with the ability to collaborate across departments Maintain strong attention to detail and a proactive mindset, ensuring all preparations and service standards are consistently met and exceeded Genuine flexibility, weekends and Bank Holidays are a core and regular part of this role Full, clean driving licence and access to own transport Eligibility to live and work in the UK (proof required as part of the recruitment process) What we offer: - £33,000 - £36,000 per annum, dependent on experience - 40 hours per week, 10 shifts over 14 days, straight 8-hour shifts between 07:00 and 22:00 - 28 days paid annual leave, plus Christmas Day off as standard - Free access to Big Cat Sanctuary and a network of UK and European zoos and wildlife collections - Staff discounts and a genuinely special working environment, supporting a charity with a real conservation mission Please click on the APPLY button to send your CV and Cover Letter for this role. The Big Cat Sanctuary is an equal opportunities employer and welcomes applications from all backgrounds. Candidates with experience of; Guest Services Supervisor, Customer Service Manager, Hospitality Manager, Client Services Executive, Front of House Manager, Visitor Services Manager also be considered for this role.
M2 Professional Recruitment Services Ltd
Newcastle Upon Tyne, Tyne And Wear
An excellent opportunity has arisen for an experienced Asset Finance Vendor Development Manager to join the Leasing division of a market leading provider of commercial finance. The successful candidate will work with the Senior BDM Vendor, on implementing the Vendor strategy with both designated compatible Vendors (OEMs, suppliers and retailers as well as intermediaries who can introduce us directly to such prospects) in target industry sectors to develop programmes capable of achieving business targets for profitability, new business volumes, yields, penetration levels as well as fees and other sundry income targets as allocated from time to time. Key Responsibilities: Work on achieving Vendor sales and profitability targets for the business. Work with the Senior BDM Vendor to drive expansion of Vendor programmes into new business sectors and collaterals and to build internal strategy in being able to take residual value positions based on thorough market research, achieving buy in from key internal Leasing, and other areas of the wider group. To drive the implementation and adoption of new technology such as a new internal portal for quicker decision making. Work closely with all of the various internal functions (Risk, Finance, Sales Support, Pay Out & Activations) to ensure that all business is presented in a professional manner allowing a smooth transition through the new business process. To actively work with the Risk and Collections team to control any situation of default which would potentially erode in the profitability of the Company. Helping secure at risk assets and supporting the efficient disposal of those assets where requested The role is envisaged to be 100% hunter focussed seeking new Vendor Programmes working closely with the Account Management BDMs in the Vendor team Work collaboratively as a senior member within the business to help create and determine strategy, policy and culture. Collaborate and influence at a cross functional level to ensure Sales, Operations and Risk functions work together to create a first class efficient customer service proposition and appropriate Risk framework to support the growth plans for the business. Key Requirements: Previous experience within a field based Asset Finance Sales role is essential. Ability to build and develop lasting relationships. Excellent communications skills, both written and verbal. In return you can expect a competitive basic salary, plus car allowance, bonus and a good range of additional benefits.
Jun 24, 2026
Full time
An excellent opportunity has arisen for an experienced Asset Finance Vendor Development Manager to join the Leasing division of a market leading provider of commercial finance. The successful candidate will work with the Senior BDM Vendor, on implementing the Vendor strategy with both designated compatible Vendors (OEMs, suppliers and retailers as well as intermediaries who can introduce us directly to such prospects) in target industry sectors to develop programmes capable of achieving business targets for profitability, new business volumes, yields, penetration levels as well as fees and other sundry income targets as allocated from time to time. Key Responsibilities: Work on achieving Vendor sales and profitability targets for the business. Work with the Senior BDM Vendor to drive expansion of Vendor programmes into new business sectors and collaterals and to build internal strategy in being able to take residual value positions based on thorough market research, achieving buy in from key internal Leasing, and other areas of the wider group. To drive the implementation and adoption of new technology such as a new internal portal for quicker decision making. Work closely with all of the various internal functions (Risk, Finance, Sales Support, Pay Out & Activations) to ensure that all business is presented in a professional manner allowing a smooth transition through the new business process. To actively work with the Risk and Collections team to control any situation of default which would potentially erode in the profitability of the Company. Helping secure at risk assets and supporting the efficient disposal of those assets where requested The role is envisaged to be 100% hunter focussed seeking new Vendor Programmes working closely with the Account Management BDMs in the Vendor team Work collaboratively as a senior member within the business to help create and determine strategy, policy and culture. Collaborate and influence at a cross functional level to ensure Sales, Operations and Risk functions work together to create a first class efficient customer service proposition and appropriate Risk framework to support the growth plans for the business. Key Requirements: Previous experience within a field based Asset Finance Sales role is essential. Ability to build and develop lasting relationships. Excellent communications skills, both written and verbal. In return you can expect a competitive basic salary, plus car allowance, bonus and a good range of additional benefits.
M2 Professional Recruitment Services Ltd
Southampton, Hampshire
An excellent opportunity has arisen for an experienced Asset Finance Vendor Development Manager to join the Leasing division of a market leading provider of commercial finance. The successful candidate will work with the Senior BDM Vendor, on implementing the Vendor strategy with both designated compatible Vendors (OEMs, suppliers and retailers as well as intermediaries who can introduce us directly to such prospects) in target industry sectors to develop programmes capable of achieving business targets for profitability, new business volumes, yields, penetration levels as well as fees and other sundry income targets as allocated from time to time. Key Responsibilities: Work on achieving Vendor sales and profitability targets for the business. Work with the Senior BDM Vendor to drive expansion of Vendor programmes into new business sectors and collaterals and to build internal strategy in being able to take residual value positions based on thorough market research, achieving buy in from key internal Leasing, and other areas of the wider group. To drive the implementation and adoption of new technology such as a new internal portal for quicker decision making. Work closely with all of the various internal functions (Risk, Finance, Sales Support, Pay Out & Activations) to ensure that all business is presented in a professional manner allowing a smooth transition through the new business process. To actively work with the Risk and Collections team to control any situation of default which would potentially erode in the profitability of the Company. Helping secure at risk assets and supporting the efficient disposal of those assets where requested The role is envisaged to be 100% hunter focussed seeking new Vendor Programmes working closely with the Account Management BDMs in the Vendor team Work collaboratively as a senior member within the business to help create and determine strategy, policy and culture. Collaborate and influence at a cross functional level to ensure Sales, Operations and Risk functions work together to create a first class efficient customer service proposition and appropriate Risk framework to support the growth plans for the business. Key Requirements: Previous experience within a field based Asset Finance Sales role is essential. Ability to build and develop lasting relationships. Excellent communications skills, both written and verbal. In return you can expect a competitive basic salary, plus car allowance, bonus and a good range of additional benefits.
Jun 24, 2026
Full time
An excellent opportunity has arisen for an experienced Asset Finance Vendor Development Manager to join the Leasing division of a market leading provider of commercial finance. The successful candidate will work with the Senior BDM Vendor, on implementing the Vendor strategy with both designated compatible Vendors (OEMs, suppliers and retailers as well as intermediaries who can introduce us directly to such prospects) in target industry sectors to develop programmes capable of achieving business targets for profitability, new business volumes, yields, penetration levels as well as fees and other sundry income targets as allocated from time to time. Key Responsibilities: Work on achieving Vendor sales and profitability targets for the business. Work with the Senior BDM Vendor to drive expansion of Vendor programmes into new business sectors and collaterals and to build internal strategy in being able to take residual value positions based on thorough market research, achieving buy in from key internal Leasing, and other areas of the wider group. To drive the implementation and adoption of new technology such as a new internal portal for quicker decision making. Work closely with all of the various internal functions (Risk, Finance, Sales Support, Pay Out & Activations) to ensure that all business is presented in a professional manner allowing a smooth transition through the new business process. To actively work with the Risk and Collections team to control any situation of default which would potentially erode in the profitability of the Company. Helping secure at risk assets and supporting the efficient disposal of those assets where requested The role is envisaged to be 100% hunter focussed seeking new Vendor Programmes working closely with the Account Management BDMs in the Vendor team Work collaboratively as a senior member within the business to help create and determine strategy, policy and culture. Collaborate and influence at a cross functional level to ensure Sales, Operations and Risk functions work together to create a first class efficient customer service proposition and appropriate Risk framework to support the growth plans for the business. Key Requirements: Previous experience within a field based Asset Finance Sales role is essential. Ability to build and develop lasting relationships. Excellent communications skills, both written and verbal. In return you can expect a competitive basic salary, plus car allowance, bonus and a good range of additional benefits.
Rose & Young Recruitment Ltd
Coventry, Warwickshire
Finance & Payroll Administrator - Permanent Coventry Tile Hill Area 37 hrs per week - 100% office-based 7.30am - 4.00pm Monday - Thursday 7.30am - 12.30pm Friday Our client is looking for an experienced Payroll and Accounts Administrator. This will be processing approximately 60 employees weekly payroll alongside Accounts Payable duties. Responsibilities: Match and process supplier purchase invoices Reviewing outstanding purchase orders and deal with issues accordingly Invoice query resolution Proposing payment runs via BACS in line with cash collections Setting up new supplier accounts and maintaining account details Reconciliation of supplier statements Scanning and filing Invoices First point of contact for all relevant queries Maintaining strong relationship with suppliers Reporting on creditors on periodic basis to Finance Manager and Finance Director Supplier payment allocations & bank reconciliations Review timesheets for working hours Processing of the weekly payroll Month-end reconciliations and reporting Send out invoices & statements to customers Chase debt where appropriate Provide administration support to Finance Manager Ad hoc financial analysis and reporting Any other duties as required
Jun 24, 2026
Full time
Finance & Payroll Administrator - Permanent Coventry Tile Hill Area 37 hrs per week - 100% office-based 7.30am - 4.00pm Monday - Thursday 7.30am - 12.30pm Friday Our client is looking for an experienced Payroll and Accounts Administrator. This will be processing approximately 60 employees weekly payroll alongside Accounts Payable duties. Responsibilities: Match and process supplier purchase invoices Reviewing outstanding purchase orders and deal with issues accordingly Invoice query resolution Proposing payment runs via BACS in line with cash collections Setting up new supplier accounts and maintaining account details Reconciliation of supplier statements Scanning and filing Invoices First point of contact for all relevant queries Maintaining strong relationship with suppliers Reporting on creditors on periodic basis to Finance Manager and Finance Director Supplier payment allocations & bank reconciliations Review timesheets for working hours Processing of the weekly payroll Month-end reconciliations and reporting Send out invoices & statements to customers Chase debt where appropriate Provide administration support to Finance Manager Ad hoc financial analysis and reporting Any other duties as required
We're DF Capital - a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses. Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions. We help our customers realise their ambitions by doing things differently - combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it's flexible lending structures or straightforward savings options, we focus on what matters most to our customers. In 2025, we launched DF Capital Retail Finance - a subsidiary of DF Capital Bank Limited - to offer specialist hire purchase solutions to retail customers. Our goal is simple: to do the absolute best for our customers, our communities, and each other. Your New Role: Our Credit & Portfolio team sits at the heart of the business, overseeing all aspects of the customer journey from onboarding to recovery. You'll join the DF Capital Credit & Portfolio team with responsibility for scanning the Portfolio of existing Dealers to spot adverse trends, working with other Credit & Portfolio as well as Commercial colleagues to address and resolve any issues identified. You will also be responsible for supporting the onboarding and monitoring of facilities which are non-standard or in trial, such as Wholesale Finance and Invoice Finance. You will be detail driven, diligent, meticulous, and considered in your approach, spotting, and escalating issues early to drive the best possible outcomes for the Bank and our customers. Responsibilities: Completing comprehensive reviews to identify potential issues at the earliest opportunity. Prioritising counterparties highlighted via the Early Warning Indication (EWI) suite and those showing a deteriorating financial profile, whilst completing scheduled reviews for performing counterparties Working with other Portfolio & Credit and Commercial colleagues to agree and execute strategies which further advise and address the issues requiring escalation. Using your agreed mandate to provide support to our customers as when required. Making recommendations regarding Dealers' Watch List status, based on the issues identified, and oversee the progress of strategies required to resolve the issues, with a view to returning as many as possible back into the 'performing' portfolio in a timely manner. Working closely with the Collections & Recoveries Manager to ensure that any Watchlist Dealers that can't be rehabilitated are placed into Recoveries in the best possible position. Assisting with the management of risk around the business via adherence to operational systems and processes at all times. Maintain a positive and professional working environment that engages customers to ensure customer retention and thus maximise opportunities at all times. Requirements: At the very heart of every DF Capital employee is a shared identity and belief in what we are and what we do. It's about how we see ourselves and what is important to us. You will live our brand values. As such you will be an approachable, empathetic problem solver, with exemplary communications skills. You will avoid the use of unnecessary jargon and display an adaptable, "can-do" attitude. Must possess the required proficiency to perform essential tasks. You will have experience in and examples of: Minimum of two years' experience lending to Commercial customers across a variety of product types. Effective decision making through diligent analysis of available information including evaluation of possible alternatives to get the best outcome for the bank and its customers. Ability to balance immediate customer needs with the bank's risk appetite, making decisions under pressure while maintaining a focus on bad debt tolerances. Building, improving, and interpreting data sets. Detailed statistical analysis, being able to spot, interpret, and articulate to others meaningful information from trends and statistics. Writing comprehensive reports including the basis for your recommendations/decisions in accordance with your delegated Mandate. You will have excellent attention to detail and be able to work well on your own and as part of a team. Ability to engage and build effective working relationships with colleagues across all areas of the business. Confidence to articulate findings and recommendations to a broad cross-section of colleagues and influence others to take appropriate actions to address issues found. You will have strong verbal and written communication skills. You will be flexible and dynamic in your approach to resolving issues. You're independent and well organised with a 'can do' attitude. You are hardworking and passionate about achieving great results. You pitch in and aren't afraid to get your hands dirty. Desire to learn and develop in a fast-paced environment. Our Benefits: Private medical insurance for you and your partner/spouse 10% Employer pension contribution 30-day annual leave entitlement plus Bank/Public Holidays Free Gym Membership Discretionary annual bonus Discretionary share awards Life Assurance Income Protection Save As You Earn company share acquisition scheme Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles 4 days of paid Volunteering leave to support our local communities Vibrant office location in the lively city centre of Manchester.
Jun 23, 2026
Full time
We're DF Capital - a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses. Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions. We help our customers realise their ambitions by doing things differently - combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it's flexible lending structures or straightforward savings options, we focus on what matters most to our customers. In 2025, we launched DF Capital Retail Finance - a subsidiary of DF Capital Bank Limited - to offer specialist hire purchase solutions to retail customers. Our goal is simple: to do the absolute best for our customers, our communities, and each other. Your New Role: Our Credit & Portfolio team sits at the heart of the business, overseeing all aspects of the customer journey from onboarding to recovery. You'll join the DF Capital Credit & Portfolio team with responsibility for scanning the Portfolio of existing Dealers to spot adverse trends, working with other Credit & Portfolio as well as Commercial colleagues to address and resolve any issues identified. You will also be responsible for supporting the onboarding and monitoring of facilities which are non-standard or in trial, such as Wholesale Finance and Invoice Finance. You will be detail driven, diligent, meticulous, and considered in your approach, spotting, and escalating issues early to drive the best possible outcomes for the Bank and our customers. Responsibilities: Completing comprehensive reviews to identify potential issues at the earliest opportunity. Prioritising counterparties highlighted via the Early Warning Indication (EWI) suite and those showing a deteriorating financial profile, whilst completing scheduled reviews for performing counterparties Working with other Portfolio & Credit and Commercial colleagues to agree and execute strategies which further advise and address the issues requiring escalation. Using your agreed mandate to provide support to our customers as when required. Making recommendations regarding Dealers' Watch List status, based on the issues identified, and oversee the progress of strategies required to resolve the issues, with a view to returning as many as possible back into the 'performing' portfolio in a timely manner. Working closely with the Collections & Recoveries Manager to ensure that any Watchlist Dealers that can't be rehabilitated are placed into Recoveries in the best possible position. Assisting with the management of risk around the business via adherence to operational systems and processes at all times. Maintain a positive and professional working environment that engages customers to ensure customer retention and thus maximise opportunities at all times. Requirements: At the very heart of every DF Capital employee is a shared identity and belief in what we are and what we do. It's about how we see ourselves and what is important to us. You will live our brand values. As such you will be an approachable, empathetic problem solver, with exemplary communications skills. You will avoid the use of unnecessary jargon and display an adaptable, "can-do" attitude. Must possess the required proficiency to perform essential tasks. You will have experience in and examples of: Minimum of two years' experience lending to Commercial customers across a variety of product types. Effective decision making through diligent analysis of available information including evaluation of possible alternatives to get the best outcome for the bank and its customers. Ability to balance immediate customer needs with the bank's risk appetite, making decisions under pressure while maintaining a focus on bad debt tolerances. Building, improving, and interpreting data sets. Detailed statistical analysis, being able to spot, interpret, and articulate to others meaningful information from trends and statistics. Writing comprehensive reports including the basis for your recommendations/decisions in accordance with your delegated Mandate. You will have excellent attention to detail and be able to work well on your own and as part of a team. Ability to engage and build effective working relationships with colleagues across all areas of the business. Confidence to articulate findings and recommendations to a broad cross-section of colleagues and influence others to take appropriate actions to address issues found. You will have strong verbal and written communication skills. You will be flexible and dynamic in your approach to resolving issues. You're independent and well organised with a 'can do' attitude. You are hardworking and passionate about achieving great results. You pitch in and aren't afraid to get your hands dirty. Desire to learn and develop in a fast-paced environment. Our Benefits: Private medical insurance for you and your partner/spouse 10% Employer pension contribution 30-day annual leave entitlement plus Bank/Public Holidays Free Gym Membership Discretionary annual bonus Discretionary share awards Life Assurance Income Protection Save As You Earn company share acquisition scheme Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles 4 days of paid Volunteering leave to support our local communities Vibrant office location in the lively city centre of Manchester.
We are Hiring for a Business Development Manager for an International Bank based in London. Immediate position to start. Job Purpose: Originating, writing and managing Loan Against Property / Commercial Real Estate lending business for International BANK in UK. Key responsibilities would include LAP business development, customer acquisition, identifying opportunities for cross sale of bank's other products & services, complying to audit & other parameters under the internal/external policy and regulatory framework, Portfolio Management etc. and ensuring 360 degree coverage of the borrower Core Responsibility: Meet the requirements of your position mandate, demonstrate commitment to the Bank's corporate values and best practice ethics, and contribute as an effective team member. Area of Responsibility: Origination of transactions (Direct, Branch Referral, Business Banking Referral, Private Banking Referral, Website leads and also through the broker channel) Writing credit application, coordinate with risk for credit proposals and present to risk and executive committee. Managing post approval requirements to drawdown of the facility Use effective marketing and sales promotional tools for raising the Bank's profile in the target segment Active participation in events organized by Bank, broker channel/s, Solicitors, Empanelled Valuation agencies etc. including events having industry forum, focussing on customer service and quality maintenance. Regular monitoring of loan accounts, comply with requisite reporting and actionable norms/requirements, timely flagging & communicating the deviations, collections, recovery & follow up with the clients for periodical compliance and reporting requirements Understand & comply with conduct risk requirements to meet the Group's conduct risk policies and expectations of regulators. To exhibit high levels of customer service & sound understanding of retail & business transactions. Review valuation report and prepare valuation summary for approval from Risk Management Group Liaise with borrower, Solicitor, CMOG, COPS (disbursement) teams to ensure smooth disbursement of loan proposal Coordinating with borrowers for timely submission of post disbursement covenant reports Successfully interact with internal stakeholders across different departments, brokers and vendors and exhibit exceptional interpersonal skills. New activities identified due to change in processes and products. Any other activity in order to facilitate smooth operation of the branch To undertake projects and assignment from time to time as directed by Key Skills and Knowledge Requirement Ability to network with potential clients for LAP / CRE as well as build on relationship with existing customers of Bank for LAP / CRE (including Direct & Internal Sourcing) Good network of high quality CRE brokers To exhibit sound knowledge and competency in Commercial property/asset backed loans in UK Have a sound knowledge of property valuation, quality and marketability of properties in the United Kingdom; understanding of legal due diligence & documentation Working knowledge of the regulations driving the property or asset backed loans and/or mortgage market in UK. Credit Note writing and Credit Assessment skills. Banking and Lending experience Ability to contribute towards product development, refining lending policies to suit market requirements Strong negotiation and presentation skills; ability to communicate with all levels in the organisation Self-motivated and self-driven
Jun 23, 2026
Full time
We are Hiring for a Business Development Manager for an International Bank based in London. Immediate position to start. Job Purpose: Originating, writing and managing Loan Against Property / Commercial Real Estate lending business for International BANK in UK. Key responsibilities would include LAP business development, customer acquisition, identifying opportunities for cross sale of bank's other products & services, complying to audit & other parameters under the internal/external policy and regulatory framework, Portfolio Management etc. and ensuring 360 degree coverage of the borrower Core Responsibility: Meet the requirements of your position mandate, demonstrate commitment to the Bank's corporate values and best practice ethics, and contribute as an effective team member. Area of Responsibility: Origination of transactions (Direct, Branch Referral, Business Banking Referral, Private Banking Referral, Website leads and also through the broker channel) Writing credit application, coordinate with risk for credit proposals and present to risk and executive committee. Managing post approval requirements to drawdown of the facility Use effective marketing and sales promotional tools for raising the Bank's profile in the target segment Active participation in events organized by Bank, broker channel/s, Solicitors, Empanelled Valuation agencies etc. including events having industry forum, focussing on customer service and quality maintenance. Regular monitoring of loan accounts, comply with requisite reporting and actionable norms/requirements, timely flagging & communicating the deviations, collections, recovery & follow up with the clients for periodical compliance and reporting requirements Understand & comply with conduct risk requirements to meet the Group's conduct risk policies and expectations of regulators. To exhibit high levels of customer service & sound understanding of retail & business transactions. Review valuation report and prepare valuation summary for approval from Risk Management Group Liaise with borrower, Solicitor, CMOG, COPS (disbursement) teams to ensure smooth disbursement of loan proposal Coordinating with borrowers for timely submission of post disbursement covenant reports Successfully interact with internal stakeholders across different departments, brokers and vendors and exhibit exceptional interpersonal skills. New activities identified due to change in processes and products. Any other activity in order to facilitate smooth operation of the branch To undertake projects and assignment from time to time as directed by Key Skills and Knowledge Requirement Ability to network with potential clients for LAP / CRE as well as build on relationship with existing customers of Bank for LAP / CRE (including Direct & Internal Sourcing) Good network of high quality CRE brokers To exhibit sound knowledge and competency in Commercial property/asset backed loans in UK Have a sound knowledge of property valuation, quality and marketability of properties in the United Kingdom; understanding of legal due diligence & documentation Working knowledge of the regulations driving the property or asset backed loans and/or mortgage market in UK. Credit Note writing and Credit Assessment skills. Banking and Lending experience Ability to contribute towards product development, refining lending policies to suit market requirements Strong negotiation and presentation skills; ability to communicate with all levels in the organisation Self-motivated and self-driven
Job Title: Finance Assistant - Income Management Contract Type: Temporary Salary: 13.26 per hour Hours: 37 per week Hybrid Working This is a hybrid position, mainly home-based, with one required office day at County Hall every two weeks for banking responsibilities. About Us Connect2Dorset is a managed service agency owned by Dorset Council, providing temporary, contract and interim opportunities within the Council. We operate with the core values of being ethical, trustworthy and caring, with profits returned to our Local Authority shareholders. About the Role This role sits within Income Management, the team responsible for handling all income received by Dorset Council- including income related to Revenues & Benefits. Unlike an Accounts Receivable-only position, this post supports a wide range of income processing and account-management tasks across multiple service areas. You will play a key part in ensuring income is recorded accurately, customer accounts are managed effectively, and payments are allocated correctly across the Council's financial systems. Key Responsibilities Process income including cash, cheques and BACS payments; balance end-of-day receipts and prepare banking Check and upload Collection & Deposit (C&D) sheets; allocate payments in SAP Manage returned cheques and maintain accurate customer account records Set up customer accounts, produce invoices and reminders, and respond to customer and colleague enquiries Upload daily bank files, allocate BACS payments and carry out Direct Debit tasks including reports and collections Process remittances, inter-authority transfers and support monthly activities such as invoice runs, statistics and payment allocations Support additional Income Management duties including GovPay setups, issuing paying-in books, taking card payments, processing refunds and ordering stationery Skills & Qualifications 5 GCSEs (grade C/4 or above), including English and Maths (or equivalent) Experience or learning gained within a financial environment Ability to work effectively within a team Confident use of IT systems, including spreadsheets and financial software Clear and professional communication with customers, colleagues and managers Ability to explain financial information to non-finance users Understanding of accounting best practice and financial management principles Awareness of local and national financial contexts and the UK tax system relevant to the role Commitment to Dorset Council's values: Respect, Together, Accountability, Openness, Curiosity Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jun 23, 2026
Seasonal
Job Title: Finance Assistant - Income Management Contract Type: Temporary Salary: 13.26 per hour Hours: 37 per week Hybrid Working This is a hybrid position, mainly home-based, with one required office day at County Hall every two weeks for banking responsibilities. About Us Connect2Dorset is a managed service agency owned by Dorset Council, providing temporary, contract and interim opportunities within the Council. We operate with the core values of being ethical, trustworthy and caring, with profits returned to our Local Authority shareholders. About the Role This role sits within Income Management, the team responsible for handling all income received by Dorset Council- including income related to Revenues & Benefits. Unlike an Accounts Receivable-only position, this post supports a wide range of income processing and account-management tasks across multiple service areas. You will play a key part in ensuring income is recorded accurately, customer accounts are managed effectively, and payments are allocated correctly across the Council's financial systems. Key Responsibilities Process income including cash, cheques and BACS payments; balance end-of-day receipts and prepare banking Check and upload Collection & Deposit (C&D) sheets; allocate payments in SAP Manage returned cheques and maintain accurate customer account records Set up customer accounts, produce invoices and reminders, and respond to customer and colleague enquiries Upload daily bank files, allocate BACS payments and carry out Direct Debit tasks including reports and collections Process remittances, inter-authority transfers and support monthly activities such as invoice runs, statistics and payment allocations Support additional Income Management duties including GovPay setups, issuing paying-in books, taking card payments, processing refunds and ordering stationery Skills & Qualifications 5 GCSEs (grade C/4 or above), including English and Maths (or equivalent) Experience or learning gained within a financial environment Ability to work effectively within a team Confident use of IT systems, including spreadsheets and financial software Clear and professional communication with customers, colleagues and managers Ability to explain financial information to non-finance users Understanding of accounting best practice and financial management principles Awareness of local and national financial contexts and the UK tax system relevant to the role Commitment to Dorset Council's values: Respect, Together, Accountability, Openness, Curiosity Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
