ABOUT THE ROLE The Head of Communications has responsibility for Ubele's internal and external communications and digital activities in support of our strategic aims as well as oversight of communications across special projects. Central to the Head of Communications' role is responsibility for: Leading on delivery of Ubele's Communications Strategy, public and internal communications with key audiences and stakeholders via various channels, especially Ubele's website, email communications, social media and printed materials. With support where needed, leading the delivery of a small number of annual and special events, working alongside colleagues and partners. A crucial part of the role is working successfully with external partners, special projects comms teams, contractors and consultants to deliver on our communications objectives. Reporting to the COO and working closely with other senior leaders across departments to fulfil Ubele's strategy. KEY RESPONSIBILITIES General Responsibilities/duties: Oversight of all external communications activity relating to the work of the organisation, including websites, email newsletters and social media. Oversight and management of the Creative Coordinator to effectively boost engagement and grow the organisation's social media channels. Guide and support the strategy that manages the creative outputs of the organisation across all projects and interests. Managing the organisation's websites, ensuring content is correct and up to date, developing new webpages, functionalities and layouts as required, with support from an external website developer as needed. Working closely with the Hub leads and programme managers to publicise training opportunities, events, funding programmes, and wider Ubele activities across the organisation's communication channels. Leading on cross-organisation conversations and convening cross-organisational groups to develop and coordinate a pipeline of content for blogs and case studies. Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes. Dealing with inbound press enquiries and crisis management comms with relevant support. Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes. Dealing with inbound press enquiries and crisis management comms with relevant support. Brand and marketing Ensuring consistent use of Ubele's brand across internal and external print and digital channels. Managing the design, print and distribution (as appropriate) of branded print and digital media, such as stationery, templates, invitations, leaflets and publications. Leading on brand guidelines, ensuring that they are adopted correctly across the organisation. Providing training and guidance to staff, teams and external partners on the correct use of the brand. Working with Hub leads and Creative Coordinator to manage sub-brands of Ubele projects and programmes and ensure that these are reflected in the organisation's brand guidelines. Planning & Delivery Deliver the communications strategy which will be set ahead of each financial year in line with the organisation's wider strategic objectives by the organisation's Management Board and Hub leads. Lead and advise on the key narratives, the best modes of communication and how to best reach our target audiences. Provide advice and guidance on communications to the Leadership Team, including on crisis communications and reputational risk management with support of PR freelancers. Setting and managing a communications calendar, supporting external-facing activities across Ubele's work. Advise Ubele's senior leaders on how activities including leadership training, provision of funding, social investment programmes, and various events might be publicised and communicated. Participate in internal strategy meetings, including reporting on Communications at the monthly staff team and leadership team meetings and, where required, at the Management Board meeting. Maintain strong working relationships with key sector contacts, especially Communications Leads at partner organisations. Events Attend and/or coordinate Ubele's presence at external events (sometimes out of normal office hours) relating to ongoing relationships (e.g. GLA or sector events) Organise and/or support the delivery of special events as required Support Programme Managers as required to deliver events (both in-person and digital) leveraging our pool of freelance events support where necessary. Support teams with media enquiries, ensuring that relevant team members are supported in public speaking events. Line management Will be line managed by new Chief Operating Officer Oversee and manage the work of the Creative Coordinator Collaborate with the Lead Designer, our PR agency and our pool of freelance professionals. General Other tasks, commensurate with the post, that senior leadership may deem appropriate (including occasional support for work that cuts across other areas of Ubele's work). To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders. To attend relevant training to fulfil the requirements of the job. To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post. Ensure that the Ubele Initiative's internal policies and procedures are followed through in all areas of work. The postholder will treat as confidential any information that could be deemed personal, private or sensitive and will comply with the organisation's GDPR and safeguarding requirements. PERSON SPECIFICATION Experience Demonstrable experience in senior communications roles with responsibility for developing and delivering communications strategies. Managing internal and external communications across multiple channels, including websites, email marketing, social media, media relations and print publications. Creating and delivering high-quality communications campaigns that increase engagement with a range of audiences. Managing organisational websites using content management systems (CMS). Developing engaging written content for a variety of audiences, including press releases, newsletters, reports, web content and social media. Experience of managing organisational branding and ensuring consistent application of brand guidelines. Planning and promoting events through integrated communications activity. Working collaboratively with senior leaders to provide strategic communications advice. Experience of working within the voluntary, community, charity or social enterprise sector. Experience of communications within an organisation focused on racial equity, community development or social inclusion. Experience of working with diverse community stakeholders and underrepresented groups Knowledge Strong understanding of communications planning, stakeholder engagement and audience development. Knowledge of digital communications, social media platforms, email marketing and website management. Understanding of media relations and reputation management. Knowledge of the policy and funding landscape affecting Black and minoritised communities in the UK. Knowledge of current communications trends and best practice across the voluntary, community or social enterprise sector. Understanding of equality, diversity and inclusion principles and how these influence communications practice. Skills and Abilities Excellent written communication skills with exceptional attention to detail and the ability to produce accurate, engaging copy. Excellent verbal communication and interpersonal skills, with the confidence to build relationships at all levels. Strong organisational and project management skills, with the ability to manage competing priorities and meet deadlines. Ability to think strategically while delivering operational communications activity. Strong analytical skills, with the ability to evaluate communications performance and use insight to improve outcomes. High level of IT literacy, including Microsoft 365 and communications platforms such as Mailchimp, Canva, WordPress (or similar CMS) and social media management tools. Ability to work independently, take initiative and exercise sound judgement. Commitment to maintaining confidentiality and handling sensitive information appropriately. Personal Qualities Passion for community development, social justice and reducing inequalities. Collaborative, inclusive and relationship-focused approach. Creative, proactive and solutions-focused. Flexible and adaptable Strong commitment to Ubele Initiative's values and mission.
Jul 01, 2026
Full time
ABOUT THE ROLE The Head of Communications has responsibility for Ubele's internal and external communications and digital activities in support of our strategic aims as well as oversight of communications across special projects. Central to the Head of Communications' role is responsibility for: Leading on delivery of Ubele's Communications Strategy, public and internal communications with key audiences and stakeholders via various channels, especially Ubele's website, email communications, social media and printed materials. With support where needed, leading the delivery of a small number of annual and special events, working alongside colleagues and partners. A crucial part of the role is working successfully with external partners, special projects comms teams, contractors and consultants to deliver on our communications objectives. Reporting to the COO and working closely with other senior leaders across departments to fulfil Ubele's strategy. KEY RESPONSIBILITIES General Responsibilities/duties: Oversight of all external communications activity relating to the work of the organisation, including websites, email newsletters and social media. Oversight and management of the Creative Coordinator to effectively boost engagement and grow the organisation's social media channels. Guide and support the strategy that manages the creative outputs of the organisation across all projects and interests. Managing the organisation's websites, ensuring content is correct and up to date, developing new webpages, functionalities and layouts as required, with support from an external website developer as needed. Working closely with the Hub leads and programme managers to publicise training opportunities, events, funding programmes, and wider Ubele activities across the organisation's communication channels. Leading on cross-organisation conversations and convening cross-organisational groups to develop and coordinate a pipeline of content for blogs and case studies. Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes. Dealing with inbound press enquiries and crisis management comms with relevant support. Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes. Dealing with inbound press enquiries and crisis management comms with relevant support. Brand and marketing Ensuring consistent use of Ubele's brand across internal and external print and digital channels. Managing the design, print and distribution (as appropriate) of branded print and digital media, such as stationery, templates, invitations, leaflets and publications. Leading on brand guidelines, ensuring that they are adopted correctly across the organisation. Providing training and guidance to staff, teams and external partners on the correct use of the brand. Working with Hub leads and Creative Coordinator to manage sub-brands of Ubele projects and programmes and ensure that these are reflected in the organisation's brand guidelines. Planning & Delivery Deliver the communications strategy which will be set ahead of each financial year in line with the organisation's wider strategic objectives by the organisation's Management Board and Hub leads. Lead and advise on the key narratives, the best modes of communication and how to best reach our target audiences. Provide advice and guidance on communications to the Leadership Team, including on crisis communications and reputational risk management with support of PR freelancers. Setting and managing a communications calendar, supporting external-facing activities across Ubele's work. Advise Ubele's senior leaders on how activities including leadership training, provision of funding, social investment programmes, and various events might be publicised and communicated. Participate in internal strategy meetings, including reporting on Communications at the monthly staff team and leadership team meetings and, where required, at the Management Board meeting. Maintain strong working relationships with key sector contacts, especially Communications Leads at partner organisations. Events Attend and/or coordinate Ubele's presence at external events (sometimes out of normal office hours) relating to ongoing relationships (e.g. GLA or sector events) Organise and/or support the delivery of special events as required Support Programme Managers as required to deliver events (both in-person and digital) leveraging our pool of freelance events support where necessary. Support teams with media enquiries, ensuring that relevant team members are supported in public speaking events. Line management Will be line managed by new Chief Operating Officer Oversee and manage the work of the Creative Coordinator Collaborate with the Lead Designer, our PR agency and our pool of freelance professionals. General Other tasks, commensurate with the post, that senior leadership may deem appropriate (including occasional support for work that cuts across other areas of Ubele's work). To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders. To attend relevant training to fulfil the requirements of the job. To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post. Ensure that the Ubele Initiative's internal policies and procedures are followed through in all areas of work. The postholder will treat as confidential any information that could be deemed personal, private or sensitive and will comply with the organisation's GDPR and safeguarding requirements. PERSON SPECIFICATION Experience Demonstrable experience in senior communications roles with responsibility for developing and delivering communications strategies. Managing internal and external communications across multiple channels, including websites, email marketing, social media, media relations and print publications. Creating and delivering high-quality communications campaigns that increase engagement with a range of audiences. Managing organisational websites using content management systems (CMS). Developing engaging written content for a variety of audiences, including press releases, newsletters, reports, web content and social media. Experience of managing organisational branding and ensuring consistent application of brand guidelines. Planning and promoting events through integrated communications activity. Working collaboratively with senior leaders to provide strategic communications advice. Experience of working within the voluntary, community, charity or social enterprise sector. Experience of communications within an organisation focused on racial equity, community development or social inclusion. Experience of working with diverse community stakeholders and underrepresented groups Knowledge Strong understanding of communications planning, stakeholder engagement and audience development. Knowledge of digital communications, social media platforms, email marketing and website management. Understanding of media relations and reputation management. Knowledge of the policy and funding landscape affecting Black and minoritised communities in the UK. Knowledge of current communications trends and best practice across the voluntary, community or social enterprise sector. Understanding of equality, diversity and inclusion principles and how these influence communications practice. Skills and Abilities Excellent written communication skills with exceptional attention to detail and the ability to produce accurate, engaging copy. Excellent verbal communication and interpersonal skills, with the confidence to build relationships at all levels. Strong organisational and project management skills, with the ability to manage competing priorities and meet deadlines. Ability to think strategically while delivering operational communications activity. Strong analytical skills, with the ability to evaluate communications performance and use insight to improve outcomes. High level of IT literacy, including Microsoft 365 and communications platforms such as Mailchimp, Canva, WordPress (or similar CMS) and social media management tools. Ability to work independently, take initiative and exercise sound judgement. Commitment to maintaining confidentiality and handling sensitive information appropriately. Personal Qualities Passion for community development, social justice and reducing inequalities. Collaborative, inclusive and relationship-focused approach. Creative, proactive and solutions-focused. Flexible and adaptable Strong commitment to Ubele Initiative's values and mission.
Community Builder (Community Development) - Leeds People-focused community engagement role supporting the armed forces community to connect, collaborate and lead local change Salary: Up to £33,995 per annum Location: Remote in Leeds with travel within the UK. See the "Please Note" section below for further details. Contract Type: Permanent The Opportunity We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team, working to support local veterans to take an active role in their communities. This is a hands-on, relationship-led role focused on bringing people together, building trust, and enabling community-led action. You will work with veterans, local residents, community groups and organisations to strengthen connections and create opportunities for people to participate, contribute and thrive. If you are passionate about community engagement, relationship building, and supporting people to create positive local change, we would love to hear from you. About The Role As a Community Builder, you will work with members of the Armed Forces Community, particularly those who may face barriers to participation or engagement. This role may also be described in other organisations as a Community Development Officer or Community Engagement Officer. A Community Builder is a relationship-led professional who brings people together, builds trust, strengthens local networks and supports communities to take action on the things that matter most to them. In this role, you will be actively visible and present within your local community, building trusted relationships and supporting conversations that help people connect and collaborate. You will facilitate conversations with veterans, local residents and community groups to understand local strengths, interests and priorities. You will connect people with shared interests and ideas, helping to build collaboration and encourage community-led action. You will support community ideas to develop into practical activities, projects and opportunities, and you will work with local organisations and partners to strengthen community networks. This role brings together community engagement, facilitation and partnership working to create meaningful, long-term impact. What a Typical Two Weeks Might Look Like Community Development is a flexible role shaped by the needs of local people and communities, with some evening and weekend working required. To help you understand how the role operates in practice, we've included an example two-week working pattern attached. Please note this is for illustration only and will vary depending on community needs and priorities. About You We are looking for someone who is motivated by working with people and passionate about helping communities connect and thrive. You may already have experience in community development, or come from a background such as housing, social care, education, youth work or the wider charity sector. What matters most is your ability to build trusted relationships, engage people effectively and support collaboration that leads to positive change. You will be an excellent communicator, able to build trust, inspire action and work effectively with a wide range of people and organisations. You will also be comfortable working independently, managing a varied workload and developing strong working relationships across different groups. We are looking for someone with: A Community Development qualification and/or transferable Community Development skills and experience. An awareness of (or willingness to learn) Asset-Based Community Development (ABCD) - an approach focused on building on the strengths, skills and connections already present in communities. Strong communication and interpersonal skills, with the ability to build relationships that drive action. A track record of successful collaboration with internal and external partners and stakeholders. Effective and efficient organisational and IT skills. PLEASE NOTE: The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered). The successful candidate must possess a valid full UK driver's license and have access to a reliable vehicle with business insurance for work purposes. There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity's needs such as our annual all colleagues in person event. The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying. The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check About the Team You'll be joining a supportive and collaborative team of Community Development professionals working across local communities to build relationships, develop partnerships and support community-led activity. Community Development Managers and Community Builders work closely together, sharing learning and supporting each other to deliver meaningful local impact. Please see the job description for more details. In return we can offer you: Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 29 days' annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate! Opportunity to buy and sell up to 5 days annual leave per year. Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 3 volunteer days per year to support the Help for Heroes community. A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4 salary as an active member. Closing date: 23rd July 2026 Please note: We may close this vacancy early should we receive a high volume of strong applications. We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
Jul 01, 2026
Full time
Community Builder (Community Development) - Leeds People-focused community engagement role supporting the armed forces community to connect, collaborate and lead local change Salary: Up to £33,995 per annum Location: Remote in Leeds with travel within the UK. See the "Please Note" section below for further details. Contract Type: Permanent The Opportunity We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team, working to support local veterans to take an active role in their communities. This is a hands-on, relationship-led role focused on bringing people together, building trust, and enabling community-led action. You will work with veterans, local residents, community groups and organisations to strengthen connections and create opportunities for people to participate, contribute and thrive. If you are passionate about community engagement, relationship building, and supporting people to create positive local change, we would love to hear from you. About The Role As a Community Builder, you will work with members of the Armed Forces Community, particularly those who may face barriers to participation or engagement. This role may also be described in other organisations as a Community Development Officer or Community Engagement Officer. A Community Builder is a relationship-led professional who brings people together, builds trust, strengthens local networks and supports communities to take action on the things that matter most to them. In this role, you will be actively visible and present within your local community, building trusted relationships and supporting conversations that help people connect and collaborate. You will facilitate conversations with veterans, local residents and community groups to understand local strengths, interests and priorities. You will connect people with shared interests and ideas, helping to build collaboration and encourage community-led action. You will support community ideas to develop into practical activities, projects and opportunities, and you will work with local organisations and partners to strengthen community networks. This role brings together community engagement, facilitation and partnership working to create meaningful, long-term impact. What a Typical Two Weeks Might Look Like Community Development is a flexible role shaped by the needs of local people and communities, with some evening and weekend working required. To help you understand how the role operates in practice, we've included an example two-week working pattern attached. Please note this is for illustration only and will vary depending on community needs and priorities. About You We are looking for someone who is motivated by working with people and passionate about helping communities connect and thrive. You may already have experience in community development, or come from a background such as housing, social care, education, youth work or the wider charity sector. What matters most is your ability to build trusted relationships, engage people effectively and support collaboration that leads to positive change. You will be an excellent communicator, able to build trust, inspire action and work effectively with a wide range of people and organisations. You will also be comfortable working independently, managing a varied workload and developing strong working relationships across different groups. We are looking for someone with: A Community Development qualification and/or transferable Community Development skills and experience. An awareness of (or willingness to learn) Asset-Based Community Development (ABCD) - an approach focused on building on the strengths, skills and connections already present in communities. Strong communication and interpersonal skills, with the ability to build relationships that drive action. A track record of successful collaboration with internal and external partners and stakeholders. Effective and efficient organisational and IT skills. PLEASE NOTE: The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered). The successful candidate must possess a valid full UK driver's license and have access to a reliable vehicle with business insurance for work purposes. There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity's needs such as our annual all colleagues in person event. The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying. The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check About the Team You'll be joining a supportive and collaborative team of Community Development professionals working across local communities to build relationships, develop partnerships and support community-led activity. Community Development Managers and Community Builders work closely together, sharing learning and supporting each other to deliver meaningful local impact. Please see the job description for more details. In return we can offer you: Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 29 days' annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate! Opportunity to buy and sell up to 5 days annual leave per year. Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 3 volunteer days per year to support the Help for Heroes community. A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4 salary as an active member. Closing date: 23rd July 2026 Please note: We may close this vacancy early should we receive a high volume of strong applications. We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
Nottinghamshire Country Cricket Club
Nottingham, Nottinghamshire
Job Title: Officiating Social Impact Officer Reporting to: Cricket Development Manager Location: Trent Bridge, Nottingham, NG2 6AG Hours: Part-Time 21 hours per week/3 days (some evenings and weekends) Salary: £ 15,600 pa. (£26,000 per annum pro rata) Trent Bridge Community Trust is seeking a passionate and driven individual to lead on an impact-led approach to using the power of sports officiating to make a meaningful difference in communities across the county. This role offers an exciting and unique opportunity to shape a new direction for officiating, with a strong focus on using umpiring and scoring as vehicles to improve physical and mental well-being, build confidence and reduce loneliness, particularly in non-cricketing communities. You will have the opportunity to shape and deliver development opportunities, such as mentoring programmes and engagement initiatives, while growing and supporting strong networks that help officials feel connected and valued. You will oversee the Officiating Administrator, who will manage systems and administration, allowing you to focus on leading engagement, development and impact with the autonomy to influence the programme's development. You will also work closely with the Nottinghamshire Officials Advisory Group, chairing their sessions and working with volunteers to increase the group's impact. To be successful in this role, you will need to be confident in engaging with a wide range of people and communities, with a strong ability to communicate effectively across different environments. You will be committed to working collaboratively with internal and external stakeholders and understand the value of social impact in sport, particularly in supporting well-being, confidence and connection. You will also be proactive and self-motivated, with the ability to take initiative in shaping and developing the programme. This is a flexible, part-time role offering the chance to take ownership of an important area of work, contributing both to the growth of cricket and the well-being of people across Nottinghamshire. If you're passionate, motivated, and ready to make a difference, we'd love to hear from you. 1. RELEVANT GENERAL OBJECTIVES (Source: Strategic Plan) Invest in Trent Bridge so that it retains its Test Match status and is seen as a year round entertainment destination and as a hub for cricket in Nottinghamshire. Create a culture of winning teams that provides sustained success for Nottinghamshire and England. Drive participation growth and positive change by taking projects and programmes into communities throughout Nottinghamshire. Maintain the club as a financially and commercially sustainable organisation at the heart of our community. Innovating across all departments to create success through delivering the best playing, partner, member and supporter experiences in cricket Attracting, inspiring and retaining the best people by creating a playing and working environment that is enjoyable, challenging and fulfilling 2. SPECIFIC ROLE PROFILE To lead and coordinate a programme which recruits, engages, retains and develops umpires and scorers across the county, with a particular focus on using social impact and wellbeing outcomes to grow officiating in non-cricketing communities. The role will focus on engagement, development and impact, working alongside an Officiating Advisory Group Administrator who will support delivery through systems, logistics and appointments. Priority Focus Areas A. Recruit - Engage and attract new umpires and scorers, particularly from underrepresented and non-cricketing communities. B. Convert - Support new officials to become active and confident through structured engagement and early experiences. C. Develop and Retain - Develop strong mentoring programmes and development opportunities to create belonging and progression. D. Social Impact and Insight - Evidence and apply the mental, physical and social wellbeing benefits of officiating. E. Networks and Community - Strengthen connections across officials through inclusive and active networks. F. Partnership - Work with internal and external stakeholders to expand officiating opportunities outside the traditional cricketing community. A. Recruit. Develop and promote officiating opportunities to a wide and diverse audience. Support the promotion of ECB umpire and scoring courses, working alongside the Officiating Administrator. Tailor opportunities and engage female, ethnically diverse, young adults under 25 and older adults over 50 to position officiating as a rewarding and beneficial activity. B. Convert. Build relationships with newly trained officials to support their transition into active officiating. Deliver engagement initiatives such as a New Umpire Development Day, focusing on confidence, skills and community-building. Provide regular communication and encouragement to support early match experiences and progression. Work with partners and volunteers to ensure new officials are provided with appropriate opportunities. Use insight and data to identify individuals needing additional support. C. Develop and Retain. Develop and oversee mentoring programmes for new and developing officials. Work with volunteers to shape and deliver a year-round CPD programme for umpires and scorers. Lead engagement initiatives that enhance the experience of being an official, including networking events and recognition. D. Social Impact and Insight. Develop a framework to measure the social impact of officiating, including mental well-being, physical activity, social connection, loneliness and employability skills. Produce case studies to highlight the positive impact of officiating across different demographics. Use insight to inform programme design, funding applications and stakeholder engagement. E. Networks and Community. Support a connected network of umpires and scorers across the county. Maintain active communication channels to drive engagement and peer support. Support volunteer representatives to manage and grow special interest networks. Ensure officials feel supported, valued and connected to the wider community. F. Partnership. Build relationships with community organisations, education providers and partners to expand officiating opportunities. Work with internal partners to increase the community reach of officiating programmes. Contribute to funding applications using social impact evidence. 3. KEY PERFORMANCE INDICATORS Number of new officials recruited, including from non-traditional cricket audiences. Conversion rate of newly trained officials into active participants. Number of officials engaged in mentoring and development programmes. Participation rates in CPD and development activities. Growth and engagement in officiating networks and communities. Number of new partnerships with community organisations and stakeholders. Evidence of improved well-being outcomes (mental, physical and social) among participants. Number of social impact case studies and reports produced. Successful use of social impact data to secure funding or investment. Percentage of officials who report feeling connected, supported and valued within the network. PERSON SPECIFICATIONS Essential Experience of working in sport or community development. Experience of engaging and working with a wide range of people and communities. Experience of planning, delivering and evaluating programmes or initiatives. An understanding of the value of social impact in sport, including how participation can support physical and mental well-being. Knowledge of sport and the role it can play in engaging individuals and communities. An understanding of community engagement, particularly working with diverse groups and reducing barriers to participation. Strong communication skills, with the ability to engage effectively with a wide range of people and communities across different environments. Ability to build and maintain effective relationships with volunteers, partners and stakeholders. Strong leadership and facilitation skills, with the confidence to lead and chair groups. Strong organisational and planning skills, with the ability to manage multiple priorities. Ability to work independently and take initiative in shaping and developing programmes. Comfortable using data and information to support decision-making. A willingness to undertake basic training in cricket umpiring and scoring. An outgoing, friendly and supportive personality, with the confidence to engage a wide range of people and communities. Passionate, reliable and dependable, with a strong commitment to using sport to create positive social change. Ability to work independently with minimal supervision, taking ownership and showing initiative. A positive and collaborative approach to working with colleagues, volunteers and partners. A strong commitment to equality, diversity and inclusion . click apply for full job details
Jul 01, 2026
Full time
Job Title: Officiating Social Impact Officer Reporting to: Cricket Development Manager Location: Trent Bridge, Nottingham, NG2 6AG Hours: Part-Time 21 hours per week/3 days (some evenings and weekends) Salary: £ 15,600 pa. (£26,000 per annum pro rata) Trent Bridge Community Trust is seeking a passionate and driven individual to lead on an impact-led approach to using the power of sports officiating to make a meaningful difference in communities across the county. This role offers an exciting and unique opportunity to shape a new direction for officiating, with a strong focus on using umpiring and scoring as vehicles to improve physical and mental well-being, build confidence and reduce loneliness, particularly in non-cricketing communities. You will have the opportunity to shape and deliver development opportunities, such as mentoring programmes and engagement initiatives, while growing and supporting strong networks that help officials feel connected and valued. You will oversee the Officiating Administrator, who will manage systems and administration, allowing you to focus on leading engagement, development and impact with the autonomy to influence the programme's development. You will also work closely with the Nottinghamshire Officials Advisory Group, chairing their sessions and working with volunteers to increase the group's impact. To be successful in this role, you will need to be confident in engaging with a wide range of people and communities, with a strong ability to communicate effectively across different environments. You will be committed to working collaboratively with internal and external stakeholders and understand the value of social impact in sport, particularly in supporting well-being, confidence and connection. You will also be proactive and self-motivated, with the ability to take initiative in shaping and developing the programme. This is a flexible, part-time role offering the chance to take ownership of an important area of work, contributing both to the growth of cricket and the well-being of people across Nottinghamshire. If you're passionate, motivated, and ready to make a difference, we'd love to hear from you. 1. RELEVANT GENERAL OBJECTIVES (Source: Strategic Plan) Invest in Trent Bridge so that it retains its Test Match status and is seen as a year round entertainment destination and as a hub for cricket in Nottinghamshire. Create a culture of winning teams that provides sustained success for Nottinghamshire and England. Drive participation growth and positive change by taking projects and programmes into communities throughout Nottinghamshire. Maintain the club as a financially and commercially sustainable organisation at the heart of our community. Innovating across all departments to create success through delivering the best playing, partner, member and supporter experiences in cricket Attracting, inspiring and retaining the best people by creating a playing and working environment that is enjoyable, challenging and fulfilling 2. SPECIFIC ROLE PROFILE To lead and coordinate a programme which recruits, engages, retains and develops umpires and scorers across the county, with a particular focus on using social impact and wellbeing outcomes to grow officiating in non-cricketing communities. The role will focus on engagement, development and impact, working alongside an Officiating Advisory Group Administrator who will support delivery through systems, logistics and appointments. Priority Focus Areas A. Recruit - Engage and attract new umpires and scorers, particularly from underrepresented and non-cricketing communities. B. Convert - Support new officials to become active and confident through structured engagement and early experiences. C. Develop and Retain - Develop strong mentoring programmes and development opportunities to create belonging and progression. D. Social Impact and Insight - Evidence and apply the mental, physical and social wellbeing benefits of officiating. E. Networks and Community - Strengthen connections across officials through inclusive and active networks. F. Partnership - Work with internal and external stakeholders to expand officiating opportunities outside the traditional cricketing community. A. Recruit. Develop and promote officiating opportunities to a wide and diverse audience. Support the promotion of ECB umpire and scoring courses, working alongside the Officiating Administrator. Tailor opportunities and engage female, ethnically diverse, young adults under 25 and older adults over 50 to position officiating as a rewarding and beneficial activity. B. Convert. Build relationships with newly trained officials to support their transition into active officiating. Deliver engagement initiatives such as a New Umpire Development Day, focusing on confidence, skills and community-building. Provide regular communication and encouragement to support early match experiences and progression. Work with partners and volunteers to ensure new officials are provided with appropriate opportunities. Use insight and data to identify individuals needing additional support. C. Develop and Retain. Develop and oversee mentoring programmes for new and developing officials. Work with volunteers to shape and deliver a year-round CPD programme for umpires and scorers. Lead engagement initiatives that enhance the experience of being an official, including networking events and recognition. D. Social Impact and Insight. Develop a framework to measure the social impact of officiating, including mental well-being, physical activity, social connection, loneliness and employability skills. Produce case studies to highlight the positive impact of officiating across different demographics. Use insight to inform programme design, funding applications and stakeholder engagement. E. Networks and Community. Support a connected network of umpires and scorers across the county. Maintain active communication channels to drive engagement and peer support. Support volunteer representatives to manage and grow special interest networks. Ensure officials feel supported, valued and connected to the wider community. F. Partnership. Build relationships with community organisations, education providers and partners to expand officiating opportunities. Work with internal partners to increase the community reach of officiating programmes. Contribute to funding applications using social impact evidence. 3. KEY PERFORMANCE INDICATORS Number of new officials recruited, including from non-traditional cricket audiences. Conversion rate of newly trained officials into active participants. Number of officials engaged in mentoring and development programmes. Participation rates in CPD and development activities. Growth and engagement in officiating networks and communities. Number of new partnerships with community organisations and stakeholders. Evidence of improved well-being outcomes (mental, physical and social) among participants. Number of social impact case studies and reports produced. Successful use of social impact data to secure funding or investment. Percentage of officials who report feeling connected, supported and valued within the network. PERSON SPECIFICATIONS Essential Experience of working in sport or community development. Experience of engaging and working with a wide range of people and communities. Experience of planning, delivering and evaluating programmes or initiatives. An understanding of the value of social impact in sport, including how participation can support physical and mental well-being. Knowledge of sport and the role it can play in engaging individuals and communities. An understanding of community engagement, particularly working with diverse groups and reducing barriers to participation. Strong communication skills, with the ability to engage effectively with a wide range of people and communities across different environments. Ability to build and maintain effective relationships with volunteers, partners and stakeholders. Strong leadership and facilitation skills, with the confidence to lead and chair groups. Strong organisational and planning skills, with the ability to manage multiple priorities. Ability to work independently and take initiative in shaping and developing programmes. Comfortable using data and information to support decision-making. A willingness to undertake basic training in cricket umpiring and scoring. An outgoing, friendly and supportive personality, with the confidence to engage a wide range of people and communities. Passionate, reliable and dependable, with a strong commitment to using sport to create positive social change. Ability to work independently with minimal supervision, taking ownership and showing initiative. A positive and collaborative approach to working with colleagues, volunteers and partners. A strong commitment to equality, diversity and inclusion . click apply for full job details
We are looking for a pro-active and enthusiastic Community Engagement and Training Officer to raise awareness of our services in Lincolnshire through a variety of engagement activities. This is a home based, part-time role but will require regular travel within the county. What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Community Engagement and Training Officer you will recruit and manage engagement and fundraising volunteers and working collaboratively with the operational management to promote and raise awareness of the local service by engaging with the wider community. The position is for two days per week (15 hours) and these can be worked flexibly across the week in agreement with your manager. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Jul 01, 2026
Full time
We are looking for a pro-active and enthusiastic Community Engagement and Training Officer to raise awareness of our services in Lincolnshire through a variety of engagement activities. This is a home based, part-time role but will require regular travel within the county. What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Community Engagement and Training Officer you will recruit and manage engagement and fundraising volunteers and working collaboratively with the operational management to promote and raise awareness of the local service by engaging with the wider community. The position is for two days per week (15 hours) and these can be worked flexibly across the week in agreement with your manager. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
At Ticehurst Care Home, we're dedicated to providing exceptional care and support to our residents. We're looking for a Wellbeing Co-ordinator to help us build a warm and welcoming community where everyone feels valued and respected. You'll play a key role in the physical, emotional, and social wellbeing of our residents, creating a positive and inclusive environment. What you'll do: Lead with confidence: Use your expertise to inspire and guide our team of Companions, monitor performance, and identify training opportunities. Build meaningful relationships: Partner with the wider care service, community and voluntary organisations to expand residents' opportunities and experiences. Inspire and empower volunteers: Recruit, train and support a dedicated team of volunteers to drive innovative fundraising initiatives. Organise activities and events: Plan and coordinate a variety of activities and events that encourage social interaction and engagement. Contribute to exceptional care: Work closely with residents to create and implement individual and group wellbeing engagement plans. What we're looking for: Relevant experience: Proven track record of providing wellbeing opportunities and person-centred support. Sound knowledge: Understand the process of creating support plans to meet individual needs while actively promoting their wellbeing. Strong leader: Lead by example, using best practice to role model high standards of work. Excellent communication and interpersonal skills: Adapt your style to meet the diverse needs of our residents. Good IT skills: MO365 experience (including Word, Outlook and Excel) and a willingness to expand your knowledge. Compassionate: Show patience, empathy, and respect in every interaction, always putting our residents first. Why join us? Enhance our residents' wellbeing: Help put a smile on their face and ensure our residents can participate in meaningful activities to expand their experiences. The role can be emotionally challenging at times, but your commitment will have a lasting impact on the lives of others. Make a difference: Be part of the important work our Older Adults Residential Teams do. Supportive environment: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community. Professional growth: We invest in your future. With ongoing development opportunities, you'll have the chance to enhance your skills and advance your career in the care sector. Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Applicants can expect to hear from us within two weeks of the advertised closing date. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Other roles you may have experience of may include: Community Champion, Wellbeing Champion, Wellbeing Assessor, Events Organiser, Events Manager, Wellbeing Manager, Wellbeing Lead, Wellbeing Leader, Wellness Coordinator, Wellbeing and Activities Coordinator, Care Coordinator, Community Events Coordinator, Volunteer Manager, Volunteer Coordinator, Volunteer Engagement Manager, Community Engagement Officer.
Jul 01, 2026
Full time
At Ticehurst Care Home, we're dedicated to providing exceptional care and support to our residents. We're looking for a Wellbeing Co-ordinator to help us build a warm and welcoming community where everyone feels valued and respected. You'll play a key role in the physical, emotional, and social wellbeing of our residents, creating a positive and inclusive environment. What you'll do: Lead with confidence: Use your expertise to inspire and guide our team of Companions, monitor performance, and identify training opportunities. Build meaningful relationships: Partner with the wider care service, community and voluntary organisations to expand residents' opportunities and experiences. Inspire and empower volunteers: Recruit, train and support a dedicated team of volunteers to drive innovative fundraising initiatives. Organise activities and events: Plan and coordinate a variety of activities and events that encourage social interaction and engagement. Contribute to exceptional care: Work closely with residents to create and implement individual and group wellbeing engagement plans. What we're looking for: Relevant experience: Proven track record of providing wellbeing opportunities and person-centred support. Sound knowledge: Understand the process of creating support plans to meet individual needs while actively promoting their wellbeing. Strong leader: Lead by example, using best practice to role model high standards of work. Excellent communication and interpersonal skills: Adapt your style to meet the diverse needs of our residents. Good IT skills: MO365 experience (including Word, Outlook and Excel) and a willingness to expand your knowledge. Compassionate: Show patience, empathy, and respect in every interaction, always putting our residents first. Why join us? Enhance our residents' wellbeing: Help put a smile on their face and ensure our residents can participate in meaningful activities to expand their experiences. The role can be emotionally challenging at times, but your commitment will have a lasting impact on the lives of others. Make a difference: Be part of the important work our Older Adults Residential Teams do. Supportive environment: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community. Professional growth: We invest in your future. With ongoing development opportunities, you'll have the chance to enhance your skills and advance your career in the care sector. Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Applicants can expect to hear from us within two weeks of the advertised closing date. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Other roles you may have experience of may include: Community Champion, Wellbeing Champion, Wellbeing Assessor, Events Organiser, Events Manager, Wellbeing Manager, Wellbeing Lead, Wellbeing Leader, Wellness Coordinator, Wellbeing and Activities Coordinator, Care Coordinator, Community Events Coordinator, Volunteer Manager, Volunteer Coordinator, Volunteer Engagement Manager, Community Engagement Officer.
This exciting role links our 350+ community organisations that receive food from us - known as our Community Food Members (CFMs) - with our thriving and fast-paced food operation. As the Food & Membership Operations Coordinator, you will work across the charity with the Food, Membership and Warehouse Teams, as well as our large and diverse volunteer community, to ensure CFM organisations receive a smooth, reliable and high-quality service each week. The purpose of this role is to strengthen the connection between food supply, warehouse capacity and member demand. Acting as a key cross-functional coordinator, you will help ensure that surplus food flows efficiently into the organisation and out to the communities who need it. You will support both food-sourcing and membership functions, helping resolve issues quickly, improving communication, maintaining accurate data, and ensuring operational plans are aligned across teams. Reporting to the Food Manager, with a dotted line to the Membership Manager, this role is central to improving collaboration across the organisation and ensuring FareShare South West delivers a safe, efficient and impactful service to frontline community organisations across the region. 1) Cross-Functional Coordination Support daily and weekly communication between Food, Membership and Operations regarding supply and membership demand Maintain awareness of the food pipeline, providing timely updates on incoming supply, changes, restraints, gluts or shortages. Assist the Food Manager and Membership Managers with aligning food allocation planning to member needs, operational realities and transport schedules. Help coordinate solutions to operational challenges (e.g., quality issues, storage constraints, cancellations, short-dated stock). 2) Food Sourcing Support Support the Food Manager with local food sourcing activity, particularly in administration, supplier updates and basic relationship maintenance. Be a point of contact for day-to-day supplier communication, ensuring timely responses and accurate information flow Help maintain accurate sourcing records and documentation, including volumes, quality notes and engagement history. Support awareness-raising activities about FSSW's surplus redistribution capability (e.g., events, promotional updates). Assist with capturing local supply opportunities and best practice shared through the FareShare Network and escalating them to the Food Manager. Help coordinate truck logistics schedules in partnership with Operations ensuring incoming food is aligned with capacity. Assist with food safety and compliance tasks related to local sourcing (e.g., documentation updates, supplier follow-up, recall administration) under direction from the Food Manager. 3) Member Support & Service Delivery Support member onboarding, offboarding, account updates, queries, complaints and general membership administration. Lead on resolving daily member-facing issues, including food quality concerns and product recalls, escalating where appropriate. Support food allocation writing, ensuring allocations reflect supply, need and warehouse capacity. Maintain accurate and up-to-date member information, including delivery instructions, profiles and seasonal variations. Support membership-related campaigns, events and targeted projects (e.g., HAF, bolt-on models, piloted services). Communicate supply changes, special offers and gluts/shortages clearly to members in coordination with relevant teams. 4) Data, CRM & Reporting Maintain accurate member records in Salesforce and ensure data integrity across systems. Support reporting for funders, SLT and internal operational updates, including supply, allocations, member engagement and service metrics. Track and summarise recurring issues (e.g., cancellations, quality problems, demand spikes) to support decision-making. Contribute to KPI monitoring across both Membership and Food functions. 5) Compliance, Food Safety & Member Standards Operate in accordance with the FareShare Food Safety Manual and maintain required training. Support documentation for community food member (CFM) compliance, including kitchen checks, food safety standards and follow-up actions. Conduct in-person compliance visits with member organisations as required. Provide administrative support for product recalls, safety notices and compliance related communication. Person Specification Essential Criteria Experience or knowledge working in an operational, coordination or customer/member support role Strong organisational and problem-solving skills, with the ability to prioritise effectively in a fast-paced environment. Confidence working with data and digital systems Excellent communication and relationship-building skills, able to coordinate across teams and externally Desirable Criteria Experience in food sourcing, logistics, warehousing or surplus food redistribution, or an understanding of how food supply chains operate. Knowledge of food safety, warehouse processes or compliance requirements, or a willingness to develop this expertise. Experience using Salesforce, or similar CRM systems, with confidence managing data integrity and reporting. Experience working in a charity, community food environment or membership-based service Ability to build strong working relationships across internal teams and with external partners, suppliers or community groups. Comfortable representing the organisation externally Experience supporting projects or campaigns, including administration, coordination and communication tasks. Attention to detail in compliance-related work
Jul 01, 2026
Full time
This exciting role links our 350+ community organisations that receive food from us - known as our Community Food Members (CFMs) - with our thriving and fast-paced food operation. As the Food & Membership Operations Coordinator, you will work across the charity with the Food, Membership and Warehouse Teams, as well as our large and diverse volunteer community, to ensure CFM organisations receive a smooth, reliable and high-quality service each week. The purpose of this role is to strengthen the connection between food supply, warehouse capacity and member demand. Acting as a key cross-functional coordinator, you will help ensure that surplus food flows efficiently into the organisation and out to the communities who need it. You will support both food-sourcing and membership functions, helping resolve issues quickly, improving communication, maintaining accurate data, and ensuring operational plans are aligned across teams. Reporting to the Food Manager, with a dotted line to the Membership Manager, this role is central to improving collaboration across the organisation and ensuring FareShare South West delivers a safe, efficient and impactful service to frontline community organisations across the region. 1) Cross-Functional Coordination Support daily and weekly communication between Food, Membership and Operations regarding supply and membership demand Maintain awareness of the food pipeline, providing timely updates on incoming supply, changes, restraints, gluts or shortages. Assist the Food Manager and Membership Managers with aligning food allocation planning to member needs, operational realities and transport schedules. Help coordinate solutions to operational challenges (e.g., quality issues, storage constraints, cancellations, short-dated stock). 2) Food Sourcing Support Support the Food Manager with local food sourcing activity, particularly in administration, supplier updates and basic relationship maintenance. Be a point of contact for day-to-day supplier communication, ensuring timely responses and accurate information flow Help maintain accurate sourcing records and documentation, including volumes, quality notes and engagement history. Support awareness-raising activities about FSSW's surplus redistribution capability (e.g., events, promotional updates). Assist with capturing local supply opportunities and best practice shared through the FareShare Network and escalating them to the Food Manager. Help coordinate truck logistics schedules in partnership with Operations ensuring incoming food is aligned with capacity. Assist with food safety and compliance tasks related to local sourcing (e.g., documentation updates, supplier follow-up, recall administration) under direction from the Food Manager. 3) Member Support & Service Delivery Support member onboarding, offboarding, account updates, queries, complaints and general membership administration. Lead on resolving daily member-facing issues, including food quality concerns and product recalls, escalating where appropriate. Support food allocation writing, ensuring allocations reflect supply, need and warehouse capacity. Maintain accurate and up-to-date member information, including delivery instructions, profiles and seasonal variations. Support membership-related campaigns, events and targeted projects (e.g., HAF, bolt-on models, piloted services). Communicate supply changes, special offers and gluts/shortages clearly to members in coordination with relevant teams. 4) Data, CRM & Reporting Maintain accurate member records in Salesforce and ensure data integrity across systems. Support reporting for funders, SLT and internal operational updates, including supply, allocations, member engagement and service metrics. Track and summarise recurring issues (e.g., cancellations, quality problems, demand spikes) to support decision-making. Contribute to KPI monitoring across both Membership and Food functions. 5) Compliance, Food Safety & Member Standards Operate in accordance with the FareShare Food Safety Manual and maintain required training. Support documentation for community food member (CFM) compliance, including kitchen checks, food safety standards and follow-up actions. Conduct in-person compliance visits with member organisations as required. Provide administrative support for product recalls, safety notices and compliance related communication. Person Specification Essential Criteria Experience or knowledge working in an operational, coordination or customer/member support role Strong organisational and problem-solving skills, with the ability to prioritise effectively in a fast-paced environment. Confidence working with data and digital systems Excellent communication and relationship-building skills, able to coordinate across teams and externally Desirable Criteria Experience in food sourcing, logistics, warehousing or surplus food redistribution, or an understanding of how food supply chains operate. Knowledge of food safety, warehouse processes or compliance requirements, or a willingness to develop this expertise. Experience using Salesforce, or similar CRM systems, with confidence managing data integrity and reporting. Experience working in a charity, community food environment or membership-based service Ability to build strong working relationships across internal teams and with external partners, suppliers or community groups. Comfortable representing the organisation externally Experience supporting projects or campaigns, including administration, coordination and communication tasks. Attention to detail in compliance-related work
We're looking for a Senior Customer Voice Officer to play a central role in strengthening how Cobalt listens to, understands and responds to its customers. Working closely with the Customer Experience Manager, this role is pivotal in ensuring customer insight shapes services, decisions and continuous improvement across the organisation. You will lead on capturing and interpreting customer feedback, helping to embed a culture where the customer voice is proactively sought, clearly understood and consistently acted upon. Through effective use of data, insight and engagement activity, you will ensure customer needs and expectations are at the heart of service design and delivery. This role sits within Cobalt's Customer Experience function and works collaboratively with service leads and teams across the organisation. You will plan and deliver customer engagement activities, manage customer surveys, and ensure learning and outcomes are recorded, monitored and reported, supporting accountability and customer-focused decision making. Please review the full Recruitment Pack, available to download below. Cobalt Housing is a registered housing association based in North Liverpool. We manage and maintain around 6,000 affordable homes in Fazakerley and Sparrow Hall, Croxteth and Norris Green. We carry out a wide range of economic, neighbourhood and community regeneration activities and believe that, by providing quality places to live and support to those who need it, we play our part in developing thriving communities where people are proud to live and can be their best.
Jun 30, 2026
Full time
We're looking for a Senior Customer Voice Officer to play a central role in strengthening how Cobalt listens to, understands and responds to its customers. Working closely with the Customer Experience Manager, this role is pivotal in ensuring customer insight shapes services, decisions and continuous improvement across the organisation. You will lead on capturing and interpreting customer feedback, helping to embed a culture where the customer voice is proactively sought, clearly understood and consistently acted upon. Through effective use of data, insight and engagement activity, you will ensure customer needs and expectations are at the heart of service design and delivery. This role sits within Cobalt's Customer Experience function and works collaboratively with service leads and teams across the organisation. You will plan and deliver customer engagement activities, manage customer surveys, and ensure learning and outcomes are recorded, monitored and reported, supporting accountability and customer-focused decision making. Please review the full Recruitment Pack, available to download below. Cobalt Housing is a registered housing association based in North Liverpool. We manage and maintain around 6,000 affordable homes in Fazakerley and Sparrow Hall, Croxteth and Norris Green. We carry out a wide range of economic, neighbourhood and community regeneration activities and believe that, by providing quality places to live and support to those who need it, we play our part in developing thriving communities where people are proud to live and can be their best.
Location: Oxford (with occasional cover required at the Shampton branch) Reports to: Chief Operating Officer Salary: £45,000 per annum + performance bonus (£50,000-£52,000 OTE) Hours: Full-time, permanent The Opportunity SF Partners is working exclusively with our client, a growing legal services organisation, to recruit an experienced Branch Manager for their Oxford branch. This is a hands-on operational leadership role responsible for the commercial and operational performance of the branch. The successful candidate will lead a team of Legal Advisors and Administrators, driving productivity, service quality, client satisfaction, and revenue growth. This is not a desk-based management position. The Branch Manager will be highly visible within the branch, spending significant time coaching colleagues, observing client interactions, reviewing performance, and ensuring operational excellence across the business. The role is ideally suited to an experienced people leader who thrives in a target-driven environment and enjoys taking ownership of both branch performance and team development. Key Responsibilities Leadership & Performance Management Lead, motivate, and develop a team of Legal Advisors and Administrators. Drive a high-performance culture through coaching, accountability, and regular performance reviews. Conduct one-to-one meetings, performance discussions, and structured development plans. Manage underperformance effectively, implementing improvement plans where required. Support recruitment, onboarding, and ongoing development of team members. Commercial & Operational Performance Take ownership of branch revenue, productivity, profitability, and key performance indicators. Monitor performance data and implement actions to improve branch results. Drive improvements in conversion rates, advisor productivity, customer satisfaction, and overall branch performance. Identify opportunities to increase local market presence, client engagement, and referral activity. Ensure the branch consistently delivers against operational and commercial objectives. Client Experience & Quality Ensure clients receive a professional, compliant, and high-quality service throughout their journey. Maintain oversight of branch workflows and operational processes. Drive a right-first-time culture focused on quality, efficiency, and client satisfaction. Respond appropriately to escalated client concerns and feedback. Compliance & Governance Ensure all branch activities are delivered in line with regulatory requirements and internal standards. Maintain strong controls around compliance, data protection, and quality assurance. Support audit readiness and continuous improvement initiatives. Community Presence Act as an ambassador for the branch within the local community. Support local networking, referral-building, and community engagement activities. Help strengthen the branch's profile and reputation within the Oxford area. Candidate Profile We are seeking an experienced people leader who can demonstrate: Current team management responsibility. Success leading teams in a target-driven or performance-focused environment. Strong coaching, leadership, and performance management skills. Experience driving operational improvement through data and observation. Commercial awareness and the ability to influence branch profitability and growth. A hands-on leadership style with a strong branch presence. Excellent communication, organisation, and stakeholder management skills. Legal qualifications are not required. Our client is seeking a proven operational leader with the ability to deliver results through effective people management, accountability, and commercial awareness. Reward & Benefits £45,000 basic salary. Performance bonus (£50,000-£52,000 OTE). Statutory benefits. Professional development and career progression opportunities. The opportunity to join a growing legal services organisation with ambitious plans for future growth. Location & Working Pattern This role is based primarily at the Oxford branch, with occasional cover and operational support required at the Shampton branch. Daily branch presence is essential. Standard branch hours are Monday to Friday; however, flexibility may be required to support branch performance, local initiatives, client demand, and community engagement activities. Interested? If you feel this role is the right fit for your skills, experience, and career ambitions, we would love to hear from you. Please apply today with your CV and a brief overview of your current role and management experience. For a confidential discussion about the opportunity, you can also contact me directly at . We are reviewing applications as they are received and will be moving quickly for suitable candidates.
Jun 30, 2026
Full time
Location: Oxford (with occasional cover required at the Shampton branch) Reports to: Chief Operating Officer Salary: £45,000 per annum + performance bonus (£50,000-£52,000 OTE) Hours: Full-time, permanent The Opportunity SF Partners is working exclusively with our client, a growing legal services organisation, to recruit an experienced Branch Manager for their Oxford branch. This is a hands-on operational leadership role responsible for the commercial and operational performance of the branch. The successful candidate will lead a team of Legal Advisors and Administrators, driving productivity, service quality, client satisfaction, and revenue growth. This is not a desk-based management position. The Branch Manager will be highly visible within the branch, spending significant time coaching colleagues, observing client interactions, reviewing performance, and ensuring operational excellence across the business. The role is ideally suited to an experienced people leader who thrives in a target-driven environment and enjoys taking ownership of both branch performance and team development. Key Responsibilities Leadership & Performance Management Lead, motivate, and develop a team of Legal Advisors and Administrators. Drive a high-performance culture through coaching, accountability, and regular performance reviews. Conduct one-to-one meetings, performance discussions, and structured development plans. Manage underperformance effectively, implementing improvement plans where required. Support recruitment, onboarding, and ongoing development of team members. Commercial & Operational Performance Take ownership of branch revenue, productivity, profitability, and key performance indicators. Monitor performance data and implement actions to improve branch results. Drive improvements in conversion rates, advisor productivity, customer satisfaction, and overall branch performance. Identify opportunities to increase local market presence, client engagement, and referral activity. Ensure the branch consistently delivers against operational and commercial objectives. Client Experience & Quality Ensure clients receive a professional, compliant, and high-quality service throughout their journey. Maintain oversight of branch workflows and operational processes. Drive a right-first-time culture focused on quality, efficiency, and client satisfaction. Respond appropriately to escalated client concerns and feedback. Compliance & Governance Ensure all branch activities are delivered in line with regulatory requirements and internal standards. Maintain strong controls around compliance, data protection, and quality assurance. Support audit readiness and continuous improvement initiatives. Community Presence Act as an ambassador for the branch within the local community. Support local networking, referral-building, and community engagement activities. Help strengthen the branch's profile and reputation within the Oxford area. Candidate Profile We are seeking an experienced people leader who can demonstrate: Current team management responsibility. Success leading teams in a target-driven or performance-focused environment. Strong coaching, leadership, and performance management skills. Experience driving operational improvement through data and observation. Commercial awareness and the ability to influence branch profitability and growth. A hands-on leadership style with a strong branch presence. Excellent communication, organisation, and stakeholder management skills. Legal qualifications are not required. Our client is seeking a proven operational leader with the ability to deliver results through effective people management, accountability, and commercial awareness. Reward & Benefits £45,000 basic salary. Performance bonus (£50,000-£52,000 OTE). Statutory benefits. Professional development and career progression opportunities. The opportunity to join a growing legal services organisation with ambitious plans for future growth. Location & Working Pattern This role is based primarily at the Oxford branch, with occasional cover and operational support required at the Shampton branch. Daily branch presence is essential. Standard branch hours are Monday to Friday; however, flexibility may be required to support branch performance, local initiatives, client demand, and community engagement activities. Interested? If you feel this role is the right fit for your skills, experience, and career ambitions, we would love to hear from you. Please apply today with your CV and a brief overview of your current role and management experience. For a confidential discussion about the opportunity, you can also contact me directly at . We are reviewing applications as they are received and will be moving quickly for suitable candidates.
Job Description: Scholars School System is a project of UK CURRICULUM & ACCREDITATION BODY (UKCAB, a registered charity founded in 2006) having campuses across the United Kingdom which includes Birmingham, Manchester, London, Bradford and Leicester is looking for a Health and Social Care Lecturer with HE experience. Scholars School System is a national independent higher education provider, offering world-class education. Taught programs, ranging from Foundation Year through to Level 7, delivered in partnership with institutions such as Leeds Trinity University. Over 5000 (UK and EU) learners have completed their learning journey in the last five years with the current student population being over 3000. Our core values are important because 1. We share a common set of values across everything we do which helps to define who we are and how we behave. 2. We put our students and our community at the heart of all that we do. 3. We foster excellence, innovation, and creativity. 4. We celebrate diversity, inclusion, equality, and the breaking down of barriers to success. 5. We have high expectations of ourselves, our students, and our partners. Job Purpose The Career Advisor and Graduate Outcomes Officer plays a key role in supporting Scholars School System's commitment to student success, employability, graduate progression, and positive graduate outcomes. The postholder will provide high-quality careers information, advice and guidance to students and graduates, develop and maintain employer partnerships, support employability initiatives across all campuses, and lead the collection and analysis of graduate outcomes data. Working collaboratively with academic and professional services teams, the postholder will embed employability throughout the student lifecycle, contribute to improved progression outcomes, and support institutional performance against Office for Students (OfS) B3 Conditions relating to continuation, completion and progression. The role will also support the development of a thriving alumni community and ensure that students and graduates are equipped with the knowledge, skills and confidence required to achieve their career aspirations. Key Duties and Responsibilities Provide professional careers information, advice and guidance to current students and graduates, supporting career planning, decision-making and progression. Deliver one-to-one careers coaching sessions and create personalised action plans to help students achieve their career goals. Support students with employability skills including CV writing, cover letters, personal statements, LinkedIn profiles, job applications and interview preparation. Deliver careers workshops, employability sessions, networking activities and professional development events. Support students through graduate recruitment processes, including applications, assessment centres and employer selection processes. Collaborate with academic teams to integrate employability and career development activities across programmes. Monitor, collect and report graduate outcomes data, maintaining accurate records of employment, further study and career progression. Conduct graduate destination surveys and follow-up activities to improve graduate outcome reporting. Build positive relationships with alumni and support alumni engagement activities, communications and events. Develop and maintain relationships with employers, industry partners and professional bodies to increase employment, placement and internship opportunities. Promote graduate success stories and contribute to initiatives that enhance student employability and career outcomes. Person Specification Bachelor's degree or equivalent qualification. Level 6 Diploma in Career Guidance and Development or equivalent recognised qualification. Evidence of ongoing professional development. Level 7 Qualification in Career Guidance and Development. Membership of the Career Development Institute (CDI) or equivalent professional body. Minimum two years' experience within Higher Education, Further Education, careers guidance or employability services. Experience providing careers advice and guidance to students or graduates. Experience organising careers, employability or employer engagement activities. Understanding of graduate employability and career development practices. Understanding of Office for Students (OfS) requirements and graduate outcomes measures. What We Offer Salary range is £30,000 to £35,000. Holiday entitlement is 28 days annual leave, excluding bank holidays. Up to £5k annual incentives pro-rata given quarterly on meeting KPIs after successful probationary period. Workplace pension scheme. Reward and recognition programme. Employee Assistance Programme (EAP) 5% annual increase per year on completion from your start date of service and on meeting KPIs. Complimentary lunch provided on working days. A supportive academic environment committed to quality and continuous improvement Opportunities for professional development aligned with academic support practice
Jun 30, 2026
Full time
Job Description: Scholars School System is a project of UK CURRICULUM & ACCREDITATION BODY (UKCAB, a registered charity founded in 2006) having campuses across the United Kingdom which includes Birmingham, Manchester, London, Bradford and Leicester is looking for a Health and Social Care Lecturer with HE experience. Scholars School System is a national independent higher education provider, offering world-class education. Taught programs, ranging from Foundation Year through to Level 7, delivered in partnership with institutions such as Leeds Trinity University. Over 5000 (UK and EU) learners have completed their learning journey in the last five years with the current student population being over 3000. Our core values are important because 1. We share a common set of values across everything we do which helps to define who we are and how we behave. 2. We put our students and our community at the heart of all that we do. 3. We foster excellence, innovation, and creativity. 4. We celebrate diversity, inclusion, equality, and the breaking down of barriers to success. 5. We have high expectations of ourselves, our students, and our partners. Job Purpose The Career Advisor and Graduate Outcomes Officer plays a key role in supporting Scholars School System's commitment to student success, employability, graduate progression, and positive graduate outcomes. The postholder will provide high-quality careers information, advice and guidance to students and graduates, develop and maintain employer partnerships, support employability initiatives across all campuses, and lead the collection and analysis of graduate outcomes data. Working collaboratively with academic and professional services teams, the postholder will embed employability throughout the student lifecycle, contribute to improved progression outcomes, and support institutional performance against Office for Students (OfS) B3 Conditions relating to continuation, completion and progression. The role will also support the development of a thriving alumni community and ensure that students and graduates are equipped with the knowledge, skills and confidence required to achieve their career aspirations. Key Duties and Responsibilities Provide professional careers information, advice and guidance to current students and graduates, supporting career planning, decision-making and progression. Deliver one-to-one careers coaching sessions and create personalised action plans to help students achieve their career goals. Support students with employability skills including CV writing, cover letters, personal statements, LinkedIn profiles, job applications and interview preparation. Deliver careers workshops, employability sessions, networking activities and professional development events. Support students through graduate recruitment processes, including applications, assessment centres and employer selection processes. Collaborate with academic teams to integrate employability and career development activities across programmes. Monitor, collect and report graduate outcomes data, maintaining accurate records of employment, further study and career progression. Conduct graduate destination surveys and follow-up activities to improve graduate outcome reporting. Build positive relationships with alumni and support alumni engagement activities, communications and events. Develop and maintain relationships with employers, industry partners and professional bodies to increase employment, placement and internship opportunities. Promote graduate success stories and contribute to initiatives that enhance student employability and career outcomes. Person Specification Bachelor's degree or equivalent qualification. Level 6 Diploma in Career Guidance and Development or equivalent recognised qualification. Evidence of ongoing professional development. Level 7 Qualification in Career Guidance and Development. Membership of the Career Development Institute (CDI) or equivalent professional body. Minimum two years' experience within Higher Education, Further Education, careers guidance or employability services. Experience providing careers advice and guidance to students or graduates. Experience organising careers, employability or employer engagement activities. Understanding of graduate employability and career development practices. Understanding of Office for Students (OfS) requirements and graduate outcomes measures. What We Offer Salary range is £30,000 to £35,000. Holiday entitlement is 28 days annual leave, excluding bank holidays. Up to £5k annual incentives pro-rata given quarterly on meeting KPIs after successful probationary period. Workplace pension scheme. Reward and recognition programme. Employee Assistance Programme (EAP) 5% annual increase per year on completion from your start date of service and on meeting KPIs. Complimentary lunch provided on working days. A supportive academic environment committed to quality and continuous improvement Opportunities for professional development aligned with academic support practice
Resident Liaison Officer Location: Nottingham Type: Permanent Salary: 30,000 - 32,000 + Car/Car allowance & Benefits We are currently recruiting for a Resident Liaison Officer to join a well-established contractor delivering refurbishment works within occupied properties. This is a key role focused on ensuring residents are kept fully informed before, during and after works are carried out, whilst delivering a high standard of customer care throughout the programme. Please note, a full UK drivers license is required for this role. The Role Reporting to the Senior Resident Liaison Officer , you will be responsible for managing communication with tenants and residents, helping to ensure works are delivered smoothly and with minimal disruption. You will act as a key point of contact between residents, clients and operational teams, supporting positive outcomes and maintaining high levels of customer satisfaction. Key Responsibilities Provide clear, professional and timely communication to residents throughout the works programme Build positive relationships with tenants and residents, ensuring they feel informed and supported at all stages Arrange and manage resident appointments in line with works schedules Explain the nature of the works, associated timescales and any changes or delays as they arise Carry out resident inductions and complete resident profiles Identify and respond to individual resident needs, including vulnerable tenants, working households and those with health-related requirements Support the management of complaints and help resolve issues quickly and effectively Work closely with site teams, management and client representatives to ensure excellent service delivery Attend meetings, open forums, public events and community engagement activities where required Maintain accurate and up-to-date records on internal systems About You To be successful in this role, you will have: Previous experience in a Resident Liaison Officer , Tenant Liaison Officer , Customer Care or similar customer-facing role FULL UK DL Strong communication and interpersonal skills The ability to build trust and rapport with residents from a range of backgrounds Experience handling complaints and resolving issues in a professional manner Good organisational skills and the ability to manage a busy workload A proactive and approachable attitude Strong administration and IT skills Ideal Background This opportunity would suit someone with experience working within: Social housing Planned maintenance Refurbishment works Decarbonisation programmes Property services Construction or repairs environments If you are an experienced Resident Liaison Officer looking for your next opportunity, please apply today or call Jess on (phone number removed). Key words: RLO, CLO, TLO, Resident Liaison Office, Tennant Liaison Office, Customer Liaison officer, Property Service, Refurbishment, Social Housing
Jun 30, 2026
Full time
Resident Liaison Officer Location: Nottingham Type: Permanent Salary: 30,000 - 32,000 + Car/Car allowance & Benefits We are currently recruiting for a Resident Liaison Officer to join a well-established contractor delivering refurbishment works within occupied properties. This is a key role focused on ensuring residents are kept fully informed before, during and after works are carried out, whilst delivering a high standard of customer care throughout the programme. Please note, a full UK drivers license is required for this role. The Role Reporting to the Senior Resident Liaison Officer , you will be responsible for managing communication with tenants and residents, helping to ensure works are delivered smoothly and with minimal disruption. You will act as a key point of contact between residents, clients and operational teams, supporting positive outcomes and maintaining high levels of customer satisfaction. Key Responsibilities Provide clear, professional and timely communication to residents throughout the works programme Build positive relationships with tenants and residents, ensuring they feel informed and supported at all stages Arrange and manage resident appointments in line with works schedules Explain the nature of the works, associated timescales and any changes or delays as they arise Carry out resident inductions and complete resident profiles Identify and respond to individual resident needs, including vulnerable tenants, working households and those with health-related requirements Support the management of complaints and help resolve issues quickly and effectively Work closely with site teams, management and client representatives to ensure excellent service delivery Attend meetings, open forums, public events and community engagement activities where required Maintain accurate and up-to-date records on internal systems About You To be successful in this role, you will have: Previous experience in a Resident Liaison Officer , Tenant Liaison Officer , Customer Care or similar customer-facing role FULL UK DL Strong communication and interpersonal skills The ability to build trust and rapport with residents from a range of backgrounds Experience handling complaints and resolving issues in a professional manner Good organisational skills and the ability to manage a busy workload A proactive and approachable attitude Strong administration and IT skills Ideal Background This opportunity would suit someone with experience working within: Social housing Planned maintenance Refurbishment works Decarbonisation programmes Property services Construction or repairs environments If you are an experienced Resident Liaison Officer looking for your next opportunity, please apply today or call Jess on (phone number removed). Key words: RLO, CLO, TLO, Resident Liaison Office, Tennant Liaison Office, Customer Liaison officer, Property Service, Refurbishment, Social Housing
We are looking for a pro-active and enthusiastic Community Engagement and Training Officer to raise awareness of our services in Lincolnshire through a variety of engagement activities. This is a home based, part-time role but will require regular travel within the county. What we offer At Victim Support, we are committed to attracting and retaining the best talent click apply for full job details
Jun 30, 2026
Full time
We are looking for a pro-active and enthusiastic Community Engagement and Training Officer to raise awareness of our services in Lincolnshire through a variety of engagement activities. This is a home based, part-time role but will require regular travel within the county. What we offer At Victim Support, we are committed to attracting and retaining the best talent click apply for full job details
Michael Page Property and Construction
Solihull, West Midlands
The role of Social Value Officer within the property industry involves planning, implementing, and managing social value initiatives to foster positive community impact. The position requires a detail-oriented professional who can collaborate effectively and deliver measurable outcomes. Client Details This opportunity is with a well-established organisation in the property industry. As a mid-sized company, they are known for their focus on delivering quality services and creating meaningful contributions to the communities they serve. Description Develop and implement social value strategies aligned with company goals and community needs. Collaborate with internal teams and external stakeholders to identify and deliver impactful initiatives. Monitor, evaluate, and report on the effectiveness of social value programmes. Promote awareness of social value policies within the organisation and among stakeholders. Prepare and present reports showcasing the outcomes of social value activities. Ensure compliance with relevant regulations and best practices within the property industry. Support funding applications and partnerships to enhance social value initiatives. Maintain accurate records of social value activities and outcomes for auditing purposes. Profile A successful Social Value Officer should have: A strong understanding of social value principles and their application in the property industry. Proven ability to manage multiple projects and meet deadlines effectively. Excellent communication and stakeholder engagement skills. Experience in monitoring and reporting on project outcomes. Proficiency in using relevant software for data analysis and reporting. A proactive approach to problem-solving and decision-making. A relevant qualification or equivalent experience in a related field. Happy to travel across various Locations Job Offer A competitive salary ranging from £31,500 to £38,500 GBP per annum. Access to a company car as part of the benefits package. A permanent role within a supportive and collaborative team environment. Opportunities for professional development and career growth within the property industry. The chance to make a tangible impact within the community of Rotherham. If you are passionate about creating positive social change and have the skills to excel as a Social Value Officer, we encourage you to apply today.
Jun 30, 2026
Full time
The role of Social Value Officer within the property industry involves planning, implementing, and managing social value initiatives to foster positive community impact. The position requires a detail-oriented professional who can collaborate effectively and deliver measurable outcomes. Client Details This opportunity is with a well-established organisation in the property industry. As a mid-sized company, they are known for their focus on delivering quality services and creating meaningful contributions to the communities they serve. Description Develop and implement social value strategies aligned with company goals and community needs. Collaborate with internal teams and external stakeholders to identify and deliver impactful initiatives. Monitor, evaluate, and report on the effectiveness of social value programmes. Promote awareness of social value policies within the organisation and among stakeholders. Prepare and present reports showcasing the outcomes of social value activities. Ensure compliance with relevant regulations and best practices within the property industry. Support funding applications and partnerships to enhance social value initiatives. Maintain accurate records of social value activities and outcomes for auditing purposes. Profile A successful Social Value Officer should have: A strong understanding of social value principles and their application in the property industry. Proven ability to manage multiple projects and meet deadlines effectively. Excellent communication and stakeholder engagement skills. Experience in monitoring and reporting on project outcomes. Proficiency in using relevant software for data analysis and reporting. A proactive approach to problem-solving and decision-making. A relevant qualification or equivalent experience in a related field. Happy to travel across various Locations Job Offer A competitive salary ranging from £31,500 to £38,500 GBP per annum. Access to a company car as part of the benefits package. A permanent role within a supportive and collaborative team environment. Opportunities for professional development and career growth within the property industry. The chance to make a tangible impact within the community of Rotherham. If you are passionate about creating positive social change and have the skills to excel as a Social Value Officer, we encourage you to apply today.
Branch Manager - Derby Location: Derby Branch Reports to: Chief Operating Officer Salary: £45,000 per annum + performance bonus (£50,000-£52,000 OTE) Hours: Full-time, permanent The Opportunity SF Partners is working exclusively with our client, a growing legal services organisation, to recruit an experienced Branch Manager for their Derby branch. This is a hands-on operational leadership role responsible for the commercial and operational performance of the branch. The successful candidate will lead a team of Legal Advisors and Administrators, driving productivity, service quality, client satisfaction, and revenue growth. This is not a desk-based management position. The Branch Manager will be highly visible within the branch, spending significant time coaching colleagues, observing client interactions, reviewing performance, and ensuring operational excellence across the business. The role is ideally suited to an experienced people leader who thrives in a target-driven environment and enjoys taking ownership of both branch performance and team development. Key Responsibilities Leadership & Performance Management Lead, motivate, and develop a team of Legal Advisors and Administrators. Drive a high-performance culture through coaching, accountability, and regular performance reviews. Conduct one-to-one meetings, performance discussions, and structured development plans. Manage underperformance effectively, implementing improvement plans where required. Support recruitment, onboarding, and ongoing development of team members. Commercial & Operational Performance Take ownership of branch revenue, productivity, profitability, and key performance indicators. Monitor performance data and implement actions to improve branch results. Drive improvements in conversion rates, advisor productivity, customer satisfaction, and overall branch performance. Identify opportunities to increase local market presence, client engagement, and referral activity. Ensure the branch consistently delivers against operational and commercial objectives. Client Experience & Quality Ensure clients receive a professional, compliant, and high-quality service throughout their journey. Maintain oversight of branch workflows and operational processes. Drive a right-first-time culture focused on quality, efficiency, and client satisfaction. Respond appropriately to escalated client concerns and feedback. Compliance & Governance Ensure all branch activities are delivered in line with regulatory requirements and internal standards. Maintain strong controls around compliance, data protection, and quality assurance. Support audit readiness and continuous improvement initiatives. Community Presence Act as an ambassador for the branch within the local community. Support local networking, referral-building, and community engagement activities. Help strengthen the branch's profile and reputation within the Derby area. Candidate Profile We are seeking an experienced people leader who can demonstrate: Current team management responsibility. Success leading teams in a target-driven or performance-focused environment. Strong coaching, leadership, and performance management skills. Experience driving operational improvement through data and observation. Commercial awareness and the ability to influence branch profitability and growth. A hands-on leadership style with a strong branch presence. Excellent communication, organisation, and stakeholder management skills. Legal qualifications are not required. Our client is seeking a proven operational leader with the ability to deliver results through effective people management, accountability, and commercial awareness. Reward & Benefits £45,000 basic salary. Performance bonus (£50,000-£52,000 OTE). Statutory benefits. Professional development and career progression opportunities. The opportunity to join a growing legal services organisation with ambitious plans for future growth. Location & Working Pattern This role is based primarily at the Derby branch. Daily branch presence is essential. Standard branch hours are Monday to Friday; however, flexibility may be required to support branch performance, local initiatives, client demand, and community engagement activities. Interested? If you feel this role is the right fit for your skills, experience, and career ambitions, we would love to hear from you. Please apply today with your CV and a brief overview of your current role and management experience. For a confidential discussion about the opportunity, you can also contact me directly at (url removed). We are reviewing applications as they are received and will be moving quickly for suitable candidates.
Jun 30, 2026
Full time
Branch Manager - Derby Location: Derby Branch Reports to: Chief Operating Officer Salary: £45,000 per annum + performance bonus (£50,000-£52,000 OTE) Hours: Full-time, permanent The Opportunity SF Partners is working exclusively with our client, a growing legal services organisation, to recruit an experienced Branch Manager for their Derby branch. This is a hands-on operational leadership role responsible for the commercial and operational performance of the branch. The successful candidate will lead a team of Legal Advisors and Administrators, driving productivity, service quality, client satisfaction, and revenue growth. This is not a desk-based management position. The Branch Manager will be highly visible within the branch, spending significant time coaching colleagues, observing client interactions, reviewing performance, and ensuring operational excellence across the business. The role is ideally suited to an experienced people leader who thrives in a target-driven environment and enjoys taking ownership of both branch performance and team development. Key Responsibilities Leadership & Performance Management Lead, motivate, and develop a team of Legal Advisors and Administrators. Drive a high-performance culture through coaching, accountability, and regular performance reviews. Conduct one-to-one meetings, performance discussions, and structured development plans. Manage underperformance effectively, implementing improvement plans where required. Support recruitment, onboarding, and ongoing development of team members. Commercial & Operational Performance Take ownership of branch revenue, productivity, profitability, and key performance indicators. Monitor performance data and implement actions to improve branch results. Drive improvements in conversion rates, advisor productivity, customer satisfaction, and overall branch performance. Identify opportunities to increase local market presence, client engagement, and referral activity. Ensure the branch consistently delivers against operational and commercial objectives. Client Experience & Quality Ensure clients receive a professional, compliant, and high-quality service throughout their journey. Maintain oversight of branch workflows and operational processes. Drive a right-first-time culture focused on quality, efficiency, and client satisfaction. Respond appropriately to escalated client concerns and feedback. Compliance & Governance Ensure all branch activities are delivered in line with regulatory requirements and internal standards. Maintain strong controls around compliance, data protection, and quality assurance. Support audit readiness and continuous improvement initiatives. Community Presence Act as an ambassador for the branch within the local community. Support local networking, referral-building, and community engagement activities. Help strengthen the branch's profile and reputation within the Derby area. Candidate Profile We are seeking an experienced people leader who can demonstrate: Current team management responsibility. Success leading teams in a target-driven or performance-focused environment. Strong coaching, leadership, and performance management skills. Experience driving operational improvement through data and observation. Commercial awareness and the ability to influence branch profitability and growth. A hands-on leadership style with a strong branch presence. Excellent communication, organisation, and stakeholder management skills. Legal qualifications are not required. Our client is seeking a proven operational leader with the ability to deliver results through effective people management, accountability, and commercial awareness. Reward & Benefits £45,000 basic salary. Performance bonus (£50,000-£52,000 OTE). Statutory benefits. Professional development and career progression opportunities. The opportunity to join a growing legal services organisation with ambitious plans for future growth. Location & Working Pattern This role is based primarily at the Derby branch. Daily branch presence is essential. Standard branch hours are Monday to Friday; however, flexibility may be required to support branch performance, local initiatives, client demand, and community engagement activities. Interested? If you feel this role is the right fit for your skills, experience, and career ambitions, we would love to hear from you. Please apply today with your CV and a brief overview of your current role and management experience. For a confidential discussion about the opportunity, you can also contact me directly at (url removed). We are reviewing applications as they are received and will be moving quickly for suitable candidates.
Location: Oxford (with occasional cover required at the Shampton branch) Reports to: Chief Operating Officer Salary: £45,000 per annum + performance bonus (£50,000-£52,000 OTE) Hours: Full-time, permanent The Opportunity SF Partners is working exclusively with our client, a growing legal services organisation, to recruit an experienced Branch Manager for their Oxford branch. This is a hands-on operational leadership role responsible for the commercial and operational performance of the branch. The successful candidate will lead a team of Legal Advisors and Administrators, driving productivity, service quality, client satisfaction, and revenue growth. This is not a desk-based management position. The Branch Manager will be highly visible within the branch, spending significant time coaching colleagues, observing client interactions, reviewing performance, and ensuring operational excellence across the business. The role is ideally suited to an experienced people leader who thrives in a target-driven environment and enjoys taking ownership of both branch performance and team development. Key Responsibilities Leadership & Performance Management Lead, motivate, and develop a team of Legal Advisors and Administrators. Drive a high-performance culture through coaching, accountability, and regular performance reviews. Conduct one-to-one meetings, performance discussions, and structured development plans. Manage underperformance effectively, implementing improvement plans where required. Support recruitment, onboarding, and ongoing development of team members. Commercial & Operational Performance Take ownership of branch revenue, productivity, profitability, and key performance indicators. Monitor performance data and implement actions to improve branch results. Drive improvements in conversion rates, advisor productivity, customer satisfaction, and overall branch performance. Identify opportunities to increase local market presence, client engagement, and referral activity. Ensure the branch consistently delivers against operational and commercial objectives. Client Experience & Quality Ensure clients receive a professional, compliant, and high-quality service throughout their journey. Maintain oversight of branch workflows and operational processes. Drive a right-first-time culture focused on quality, efficiency, and client satisfaction. Respond appropriately to escalated client concerns and feedback. Compliance & Governance Ensure all branch activities are delivered in line with regulatory requirements and internal standards. Maintain strong controls around compliance, data protection, and quality assurance. Support audit readiness and continuous improvement initiatives. Community Presence Act as an ambassador for the branch within the local community. Support local networking, referral-building, and community engagement activities. Help strengthen the branch's profile and reputation within the Oxford area. Candidate Profile We are seeking an experienced people leader who can demonstrate: Current team management responsibility. Success leading teams in a target-driven or performance-focused environment. Strong coaching, leadership, and performance management skills. Experience driving operational improvement through data and observation. Commercial awareness and the ability to influence branch profitability and growth. A hands-on leadership style with a strong branch presence. Excellent communication, organisation, and stakeholder management skills. Legal qualifications are not required. Our client is seeking a proven operational leader with the ability to deliver results through effective people management, accountability, and commercial awareness. Reward & Benefits £45,000 basic salary. Performance bonus (£50,000-£52,000 OTE). Statutory benefits. Professional development and career progression opportunities. The opportunity to join a growing legal services organisation with ambitious plans for future growth. Location & Working Pattern This role is based primarily at the Oxford branch, with occasional cover and operational support required at the Shampton branch. Daily branch presence is essential. Standard branch hours are Monday to Friday; however, flexibility may be required to support branch performance, local initiatives, client demand, and community engagement activities. Interested? If you feel this role is the right fit for your skills, experience, and career ambitions, we would love to hear from you. Please apply today with your CV and a brief overview of your current role and management experience. For a confidential discussion about the opportunity, you can also contact me directly at (url removed). We are reviewing applications as they are received and will be moving quickly for suitable candidates.
Jun 30, 2026
Full time
Location: Oxford (with occasional cover required at the Shampton branch) Reports to: Chief Operating Officer Salary: £45,000 per annum + performance bonus (£50,000-£52,000 OTE) Hours: Full-time, permanent The Opportunity SF Partners is working exclusively with our client, a growing legal services organisation, to recruit an experienced Branch Manager for their Oxford branch. This is a hands-on operational leadership role responsible for the commercial and operational performance of the branch. The successful candidate will lead a team of Legal Advisors and Administrators, driving productivity, service quality, client satisfaction, and revenue growth. This is not a desk-based management position. The Branch Manager will be highly visible within the branch, spending significant time coaching colleagues, observing client interactions, reviewing performance, and ensuring operational excellence across the business. The role is ideally suited to an experienced people leader who thrives in a target-driven environment and enjoys taking ownership of both branch performance and team development. Key Responsibilities Leadership & Performance Management Lead, motivate, and develop a team of Legal Advisors and Administrators. Drive a high-performance culture through coaching, accountability, and regular performance reviews. Conduct one-to-one meetings, performance discussions, and structured development plans. Manage underperformance effectively, implementing improvement plans where required. Support recruitment, onboarding, and ongoing development of team members. Commercial & Operational Performance Take ownership of branch revenue, productivity, profitability, and key performance indicators. Monitor performance data and implement actions to improve branch results. Drive improvements in conversion rates, advisor productivity, customer satisfaction, and overall branch performance. Identify opportunities to increase local market presence, client engagement, and referral activity. Ensure the branch consistently delivers against operational and commercial objectives. Client Experience & Quality Ensure clients receive a professional, compliant, and high-quality service throughout their journey. Maintain oversight of branch workflows and operational processes. Drive a right-first-time culture focused on quality, efficiency, and client satisfaction. Respond appropriately to escalated client concerns and feedback. Compliance & Governance Ensure all branch activities are delivered in line with regulatory requirements and internal standards. Maintain strong controls around compliance, data protection, and quality assurance. Support audit readiness and continuous improvement initiatives. Community Presence Act as an ambassador for the branch within the local community. Support local networking, referral-building, and community engagement activities. Help strengthen the branch's profile and reputation within the Oxford area. Candidate Profile We are seeking an experienced people leader who can demonstrate: Current team management responsibility. Success leading teams in a target-driven or performance-focused environment. Strong coaching, leadership, and performance management skills. Experience driving operational improvement through data and observation. Commercial awareness and the ability to influence branch profitability and growth. A hands-on leadership style with a strong branch presence. Excellent communication, organisation, and stakeholder management skills. Legal qualifications are not required. Our client is seeking a proven operational leader with the ability to deliver results through effective people management, accountability, and commercial awareness. Reward & Benefits £45,000 basic salary. Performance bonus (£50,000-£52,000 OTE). Statutory benefits. Professional development and career progression opportunities. The opportunity to join a growing legal services organisation with ambitious plans for future growth. Location & Working Pattern This role is based primarily at the Oxford branch, with occasional cover and operational support required at the Shampton branch. Daily branch presence is essential. Standard branch hours are Monday to Friday; however, flexibility may be required to support branch performance, local initiatives, client demand, and community engagement activities. Interested? If you feel this role is the right fit for your skills, experience, and career ambitions, we would love to hear from you. Please apply today with your CV and a brief overview of your current role and management experience. For a confidential discussion about the opportunity, you can also contact me directly at (url removed). We are reviewing applications as they are received and will be moving quickly for suitable candidates.
About International Students House (ISH) International Students House (ISH) is a unique charity in the heart of London's West End, bringing together students from across the world through affordable accommodation, social activities, welfare support and cultural exchange. For over a century, ISH has been creating opportunities for young people from diverse backgrounds to live, learn and build lifelong international friendships. As we enter an exciting new phase of growth, we are investing in our fundraising capability to secure the long-term future of our charity and expand our impact. We are now seeking an ambitious, strategic and relationship-focused Fundraising Manager to establish and lead our fundraising function. The Opportunity This is a newly created senior role offering the opportunity to shape the future of fundraising at ISH. Working closely with the Chief Executive Officer, Board of Trustees and senior leadership team, you will develop and deliver a comprehensive fundraising strategy that grows philanthropic income and builds sustainable funding streams. You'll lead on developing relationships with trusts and foundations, major donors, alumni, corporate partners and international supporters while creating compelling fundraising campaigns that inspire long-term engagement. If you're an experienced fundraiser looking for the opportunity to build something meaningful and make a lasting impact, we'd love to hear from you. Key Responsibilities As Fundraising Manager, you will: Develop and implement a 3 5 year fundraising strategy aligned with ISH's strategic objectives. Build a diverse fundraising portfolio across trusts and foundations, major donors, corporate partnerships, alumni, community fundraising and international philanthropy. Identify, cultivate and steward major donors and strategic partners. Lead the development of compelling funding applications and grant proposals. Secure significant income from trusts, foundations, government bodies and corporate sponsors. Develop donor stewardship and recognition programmes that encourage long-term support. Work collaboratively with Marketing, Alumni Relations, Events and CRM colleagues to deliver integrated fundraising campaigns. Establish fundraising KPIs, monitor performance and report regularly to the CEO, Senior Management Team and Board of Trustees. Manage and develop the Fundraising Assistant while fostering a collaborative fundraising culture across the organisation. Ensure all fundraising activity complies with charity law, the Code of Fundraising Practice and data protection legislation. About You You will be a motivated fundraising professional with a proven track record of securing significant philanthropic income and developing successful fundraising strategies. You'll bring: Essential Significant experience in fundraising, philanthropy or income generation. Demonstrable success securing funding from trusts and foundations, major donors and/or corporate partners. Experience developing and delivering fundraising strategies. Outstanding relationship management and networking skills. Excellent proposal and bid-writing abilities. Strong financial awareness and project management skills. Experience using CRM systems and analysing fundraising performance. Excellent communication and stakeholder engagement skills. A collaborative, proactive and results-driven approach. Desirable Experience within the charity, higher education or international education sectors. Alumni fundraising experience. Knowledge of UK trust and foundation fundraising. Experience securing international philanthropic funding, particularly in North America. Membership of the Chartered Institute of Fundraising or equivalent. Fundraising qualification or professional accreditation. Why Join ISH? This is an exciting opportunity to build a fundraising function with significant scope for innovation and growth while helping transform the lives of students from around the world. In return we offer: Salary of £65,000 £70,000 (depending on experience) Full-time or part-time working options Hybrid working 25 days annual leave, increasing to 30 days with service Defined benefit contributory pension scheme Healthcare cash plan £3 daily meal allowance for use in our catering facilities Sage employee benefits platform Interest-free annual travel loan (after probation) Eligibility Applicants must have the legal right to work in the UK. Join Us If you are an experienced fundraiser who is excited by the opportunity to shape a new fundraising function, build meaningful donor relationships and help secure the future of an organisation that has supported generations of students from around the world, we would love to hear from you. Apply now and help shape the next chapter of International Students House.
Jun 30, 2026
Full time
About International Students House (ISH) International Students House (ISH) is a unique charity in the heart of London's West End, bringing together students from across the world through affordable accommodation, social activities, welfare support and cultural exchange. For over a century, ISH has been creating opportunities for young people from diverse backgrounds to live, learn and build lifelong international friendships. As we enter an exciting new phase of growth, we are investing in our fundraising capability to secure the long-term future of our charity and expand our impact. We are now seeking an ambitious, strategic and relationship-focused Fundraising Manager to establish and lead our fundraising function. The Opportunity This is a newly created senior role offering the opportunity to shape the future of fundraising at ISH. Working closely with the Chief Executive Officer, Board of Trustees and senior leadership team, you will develop and deliver a comprehensive fundraising strategy that grows philanthropic income and builds sustainable funding streams. You'll lead on developing relationships with trusts and foundations, major donors, alumni, corporate partners and international supporters while creating compelling fundraising campaigns that inspire long-term engagement. If you're an experienced fundraiser looking for the opportunity to build something meaningful and make a lasting impact, we'd love to hear from you. Key Responsibilities As Fundraising Manager, you will: Develop and implement a 3 5 year fundraising strategy aligned with ISH's strategic objectives. Build a diverse fundraising portfolio across trusts and foundations, major donors, corporate partnerships, alumni, community fundraising and international philanthropy. Identify, cultivate and steward major donors and strategic partners. Lead the development of compelling funding applications and grant proposals. Secure significant income from trusts, foundations, government bodies and corporate sponsors. Develop donor stewardship and recognition programmes that encourage long-term support. Work collaboratively with Marketing, Alumni Relations, Events and CRM colleagues to deliver integrated fundraising campaigns. Establish fundraising KPIs, monitor performance and report regularly to the CEO, Senior Management Team and Board of Trustees. Manage and develop the Fundraising Assistant while fostering a collaborative fundraising culture across the organisation. Ensure all fundraising activity complies with charity law, the Code of Fundraising Practice and data protection legislation. About You You will be a motivated fundraising professional with a proven track record of securing significant philanthropic income and developing successful fundraising strategies. You'll bring: Essential Significant experience in fundraising, philanthropy or income generation. Demonstrable success securing funding from trusts and foundations, major donors and/or corporate partners. Experience developing and delivering fundraising strategies. Outstanding relationship management and networking skills. Excellent proposal and bid-writing abilities. Strong financial awareness and project management skills. Experience using CRM systems and analysing fundraising performance. Excellent communication and stakeholder engagement skills. A collaborative, proactive and results-driven approach. Desirable Experience within the charity, higher education or international education sectors. Alumni fundraising experience. Knowledge of UK trust and foundation fundraising. Experience securing international philanthropic funding, particularly in North America. Membership of the Chartered Institute of Fundraising or equivalent. Fundraising qualification or professional accreditation. Why Join ISH? This is an exciting opportunity to build a fundraising function with significant scope for innovation and growth while helping transform the lives of students from around the world. In return we offer: Salary of £65,000 £70,000 (depending on experience) Full-time or part-time working options Hybrid working 25 days annual leave, increasing to 30 days with service Defined benefit contributory pension scheme Healthcare cash plan £3 daily meal allowance for use in our catering facilities Sage employee benefits platform Interest-free annual travel loan (after probation) Eligibility Applicants must have the legal right to work in the UK. Join Us If you are an experienced fundraiser who is excited by the opportunity to shape a new fundraising function, build meaningful donor relationships and help secure the future of an organisation that has supported generations of students from around the world, we would love to hear from you. Apply now and help shape the next chapter of International Students House.
Community Health and Engagement Officer (CHEO) £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time We have an exciting opportunity for a Community Health & Engagement Officer to join our Surrey Wheelchair Services in Woking . Ross Care is a fast-growing business and a leading provider of Wheelchair Services across the country. We work closely with NHS, Local Authority and Social Care Organisations providing a complete outsourced service driving high quality. As the Community Health and Engagement Officer you will create and manage a stakeholder relationship plan to ensure all key stakeholders are engaged and play an active role in the service provision. You will contribute to service quality assurance procedures, recruiting and leading a service users board, support our complaints process and support ongoing service improvement activities. You will be highlighting the importance of using lived experience in service improvement and promote the social model of disability within the service. Key Responsibilities Service User Engagement Promoting the importance of user lived experience in the company, community and among external stakeholders. Creating, recruiting, and developing a service user forum/service improvement board to meet with on a quarterly basis to oversee improvement and question the local service centre staff. Attending internal meetings to stay up to date with daily operations of the service and to be the advocate for user experience. Quality Monitoring & Improvement Attending the monthly contract review meetings with the Integrated Care Board. Using the input from service users gained from meetings of the service user forum and other engagement with users to refine existing practice and highlight areas that need improvement. Implementing improvements following complaints. Feedback from Service Users through formal mechanisms. Service User Support Supporting users who are not eligible to have a wheelchair provided by the service, helping to identify options available Supporting Service Users to navigate the complaints process. Making information available via signposting to other services other health professionals, social care, MIND, charities, citizens advice etc. Networking and Communication Networking with professionals in other services to promote knowledge of the wheelchair service and to highlight areas for improvements Networking with local and national disability organisations. Some use of local social media to promote service user engagement. Producing a local newsletter and providing other service users relevant information. What are we looking for? Lived experience of vulnerable children and adults, gained through personal or carer use, including personal experience of wheelchair and other healthcare equipment and services, within a home, health, or social care setting. experience of strategic and project planning and decision making. Experience of managing multiple workstreams with ability to prioritise and organise work effectively Good interpersonal skills, including demonstrable knowledge and practice of customer care including conflict management. Good written and verbal communication skills. Good IT skills and ability to contribute to the production of communications material aimed at service users. Understanding and willingness to use social media for service user engagement. Marketing/PR experience would be advantageous. Understanding of research and audit processes advantageous. A UK driving licence is essential. What can we offer you? £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time Up to 33 days holiday (including bank holidays) Company Pension Scheme Life Assurance INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jun 27, 2026
Full time
Community Health and Engagement Officer (CHEO) £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time We have an exciting opportunity for a Community Health & Engagement Officer to join our Surrey Wheelchair Services in Woking . Ross Care is a fast-growing business and a leading provider of Wheelchair Services across the country. We work closely with NHS, Local Authority and Social Care Organisations providing a complete outsourced service driving high quality. As the Community Health and Engagement Officer you will create and manage a stakeholder relationship plan to ensure all key stakeholders are engaged and play an active role in the service provision. You will contribute to service quality assurance procedures, recruiting and leading a service users board, support our complaints process and support ongoing service improvement activities. You will be highlighting the importance of using lived experience in service improvement and promote the social model of disability within the service. Key Responsibilities Service User Engagement Promoting the importance of user lived experience in the company, community and among external stakeholders. Creating, recruiting, and developing a service user forum/service improvement board to meet with on a quarterly basis to oversee improvement and question the local service centre staff. Attending internal meetings to stay up to date with daily operations of the service and to be the advocate for user experience. Quality Monitoring & Improvement Attending the monthly contract review meetings with the Integrated Care Board. Using the input from service users gained from meetings of the service user forum and other engagement with users to refine existing practice and highlight areas that need improvement. Implementing improvements following complaints. Feedback from Service Users through formal mechanisms. Service User Support Supporting users who are not eligible to have a wheelchair provided by the service, helping to identify options available Supporting Service Users to navigate the complaints process. Making information available via signposting to other services other health professionals, social care, MIND, charities, citizens advice etc. Networking and Communication Networking with professionals in other services to promote knowledge of the wheelchair service and to highlight areas for improvements Networking with local and national disability organisations. Some use of local social media to promote service user engagement. Producing a local newsletter and providing other service users relevant information. What are we looking for? Lived experience of vulnerable children and adults, gained through personal or carer use, including personal experience of wheelchair and other healthcare equipment and services, within a home, health, or social care setting. experience of strategic and project planning and decision making. Experience of managing multiple workstreams with ability to prioritise and organise work effectively Good interpersonal skills, including demonstrable knowledge and practice of customer care including conflict management. Good written and verbal communication skills. Good IT skills and ability to contribute to the production of communications material aimed at service users. Understanding and willingness to use social media for service user engagement. Marketing/PR experience would be advantageous. Understanding of research and audit processes advantageous. A UK driving licence is essential. What can we offer you? £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time Up to 33 days holiday (including bank holidays) Company Pension Scheme Life Assurance INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
We're looking for a collaborative, influential safety professional who is passionate about aviation safety and continuous improvement. You'll work closely with design, production, maintenance, and leadership to ensure potential risks are identified early and managed effectively through a strong Safety Management System (SMS). You'll act as a trusted advisor and facilitator, helping teams engage with safety in a positive, practical, and transparent way. Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Champion a positive and inclusive aviation safety culture across Safran Seats GB. Facilitate hazard identification, risk assessment, and risk management activities. Monitor and support actions taken to mitigate safety risks and track progress through agreed Safety Action Plans. Produce and present clear, meaningful safety performance reports for senior leadership and Safety Review Boards. Maintain and continuously improve SMS documentation, policies, KPIs, and safety records. Coordinate and support aviation safety training for leadership, engineering, technical teams, and the wider workforce. Lead or support internal safety investigations, focusing on learning, trend analysis, and prevention. Engage employees through safety surveys, safety action groups, and open communication (not audits). Promote knowledge sharing internally and with suppliers, integrators, and Safran partners where required. Support management of in service and airworthiness related safety issues. Act as the Aviation Safety point of contact deputising for SMS Safety Manager. Key focus areas- Early identification of safety risks through QRQC, voluntary reports, and employee engagement Monitoring safety performance trends - not just individual events - to drive sustainable improvement. Supporting foreign object damage (FOD) prevention, safety communications, and lessons learned Managing safety KPIs, Management of Change activities, and continuous SMS improvements. Ensuring safety information is visible, accessible, and understood by everyone Human & Organisational Factors and Performance. We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion. Our employees enable us to deliver services that are accessible and inclusive. As part of our commitment with Disability Confident Employers, we may offer a guaranteed interview to applicants who meet the essential criteria for the post. We strive to provide reasonable adjustments throughout the recruitment process and employment. Let us know if you need support to showcase your talents or require any reasonable adjustments with your application. This role is subject to pre-employment checks, including but not limited to criminal record checks. While having unspent convictions may not necessarily prevent you from being employed, you are required to disclose any unspent convictions during the recruitment process. Only candidates who successfully pass these checks will be considered for employment. You're a confident communicator who builds trust and engagement at all levels You enjoy working collaboratively and influencing positive change without relying on authority You bring experience or strong interest in aviation safety, SMS, compliance, or regulated environments You're proactive, organised, and motivated by making a real world impact We welcome applications from candidates who meet most, but not necessarily all, requirements. Why join Safran Seats GB Play a visible role in protecting passengers and customers worldwide. Join a collaborative, values driven organisation with strong leadership support for safety. Develop your career within a structured, internationally recognised aviation safety framework. Work in a role where your expertise directly shapes outcomes and culture. Please apply and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages. We want Safran Seats to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.
Jun 27, 2026
Full time
We're looking for a collaborative, influential safety professional who is passionate about aviation safety and continuous improvement. You'll work closely with design, production, maintenance, and leadership to ensure potential risks are identified early and managed effectively through a strong Safety Management System (SMS). You'll act as a trusted advisor and facilitator, helping teams engage with safety in a positive, practical, and transparent way. Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Champion a positive and inclusive aviation safety culture across Safran Seats GB. Facilitate hazard identification, risk assessment, and risk management activities. Monitor and support actions taken to mitigate safety risks and track progress through agreed Safety Action Plans. Produce and present clear, meaningful safety performance reports for senior leadership and Safety Review Boards. Maintain and continuously improve SMS documentation, policies, KPIs, and safety records. Coordinate and support aviation safety training for leadership, engineering, technical teams, and the wider workforce. Lead or support internal safety investigations, focusing on learning, trend analysis, and prevention. Engage employees through safety surveys, safety action groups, and open communication (not audits). Promote knowledge sharing internally and with suppliers, integrators, and Safran partners where required. Support management of in service and airworthiness related safety issues. Act as the Aviation Safety point of contact deputising for SMS Safety Manager. Key focus areas- Early identification of safety risks through QRQC, voluntary reports, and employee engagement Monitoring safety performance trends - not just individual events - to drive sustainable improvement. Supporting foreign object damage (FOD) prevention, safety communications, and lessons learned Managing safety KPIs, Management of Change activities, and continuous SMS improvements. Ensuring safety information is visible, accessible, and understood by everyone Human & Organisational Factors and Performance. We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion. Our employees enable us to deliver services that are accessible and inclusive. As part of our commitment with Disability Confident Employers, we may offer a guaranteed interview to applicants who meet the essential criteria for the post. We strive to provide reasonable adjustments throughout the recruitment process and employment. Let us know if you need support to showcase your talents or require any reasonable adjustments with your application. This role is subject to pre-employment checks, including but not limited to criminal record checks. While having unspent convictions may not necessarily prevent you from being employed, you are required to disclose any unspent convictions during the recruitment process. Only candidates who successfully pass these checks will be considered for employment. You're a confident communicator who builds trust and engagement at all levels You enjoy working collaboratively and influencing positive change without relying on authority You bring experience or strong interest in aviation safety, SMS, compliance, or regulated environments You're proactive, organised, and motivated by making a real world impact We welcome applications from candidates who meet most, but not necessarily all, requirements. Why join Safran Seats GB Play a visible role in protecting passengers and customers worldwide. Join a collaborative, values driven organisation with strong leadership support for safety. Develop your career within a structured, internationally recognised aviation safety framework. Work in a role where your expertise directly shapes outcomes and culture. Please apply and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages. We want Safran Seats to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Public Participation Officer Location: Birmingham (Office Based) Salary: 18.00 per hour Contract: Initial 6-Month Contract Hours: Full Time Posts Available: 2 Help Shape Better Public Services Through Citizen Voice We are recruiting for two Public Participation Officers to join a dynamic team dedicated to ensuring that citizens are at the heart of service design and delivery. This is an exciting opportunity to work within a local authority environment, championing co-production and meaningful engagement to improve outcomes for local communities. As a Public Participation Officer, you will play a key role in empowering citizens, carers and community groups to influence decision-making and contribute to the development of public services. You will work closely with colleagues, stakeholders and service users to create innovative engagement opportunities and ensure that the voices of diverse communities are heard. Key Responsibilities Lead and facilitate co-production projects involving citizens who use council services. Design and deliver innovative engagement activities that encourage meaningful participation. Build positive relationships with citizens, carers, community organisations and council colleagues. Provide specialist advice and guidance on citizen involvement and engagement methods. Support citizen forums and participation initiatives across council services. Recruit and engage citizens and carers to take part in consultation and involvement opportunities. Produce reports, presentations, briefing papers and communication materials. Monitor and evaluate engagement activities, providing feedback and recommendations for improvement. Ensure the voices of vulnerable, underrepresented and diverse communities are actively included. Promote the benefits and long-term value of co-production throughout the organisation. About You We are looking for candidates who can demonstrate: A-Level qualifications or equivalent experience in a relevant role. Experience of community engagement, consultation, participation, co-production or stakeholder engagement activities. Experience facilitating meetings, workshops or forums with members of the public, service users or partner organisations. Strong communication and relationship-building skills. The ability to influence and engage a wide range of stakeholders. Excellent report writing, presentation and analytical skills. A creative and innovative approach to citizen engagement. Strong organisational skills with the ability to manage competing priorities. Good IT skills, including Microsoft Office applications. What's on Offer? 18.00 per hour. Initial 6-month contract with the potential for extension. Full-time working hours. Opportunity to make a genuine impact on public service delivery. Valuable experience within a local authority environment. Supportive and collaborative team culture. Additional Information Based in Birmingham. Occasional evening or out-of-hours working may be required to support engagement activities. A commitment to equality, diversity and inclusion is essential. If you are passionate about community engagement, empowering citizens and helping to shape services that truly reflect the needs of local people, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 27, 2026
Contractor
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Public Participation Officer Location: Birmingham (Office Based) Salary: 18.00 per hour Contract: Initial 6-Month Contract Hours: Full Time Posts Available: 2 Help Shape Better Public Services Through Citizen Voice We are recruiting for two Public Participation Officers to join a dynamic team dedicated to ensuring that citizens are at the heart of service design and delivery. This is an exciting opportunity to work within a local authority environment, championing co-production and meaningful engagement to improve outcomes for local communities. As a Public Participation Officer, you will play a key role in empowering citizens, carers and community groups to influence decision-making and contribute to the development of public services. You will work closely with colleagues, stakeholders and service users to create innovative engagement opportunities and ensure that the voices of diverse communities are heard. Key Responsibilities Lead and facilitate co-production projects involving citizens who use council services. Design and deliver innovative engagement activities that encourage meaningful participation. Build positive relationships with citizens, carers, community organisations and council colleagues. Provide specialist advice and guidance on citizen involvement and engagement methods. Support citizen forums and participation initiatives across council services. Recruit and engage citizens and carers to take part in consultation and involvement opportunities. Produce reports, presentations, briefing papers and communication materials. Monitor and evaluate engagement activities, providing feedback and recommendations for improvement. Ensure the voices of vulnerable, underrepresented and diverse communities are actively included. Promote the benefits and long-term value of co-production throughout the organisation. About You We are looking for candidates who can demonstrate: A-Level qualifications or equivalent experience in a relevant role. Experience of community engagement, consultation, participation, co-production or stakeholder engagement activities. Experience facilitating meetings, workshops or forums with members of the public, service users or partner organisations. Strong communication and relationship-building skills. The ability to influence and engage a wide range of stakeholders. Excellent report writing, presentation and analytical skills. A creative and innovative approach to citizen engagement. Strong organisational skills with the ability to manage competing priorities. Good IT skills, including Microsoft Office applications. What's on Offer? 18.00 per hour. Initial 6-month contract with the potential for extension. Full-time working hours. Opportunity to make a genuine impact on public service delivery. Valuable experience within a local authority environment. Supportive and collaborative team culture. Additional Information Based in Birmingham. Occasional evening or out-of-hours working may be required to support engagement activities. A commitment to equality, diversity and inclusion is essential. If you are passionate about community engagement, empowering citizens and helping to shape services that truly reflect the needs of local people, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
The role of Social Value Officer within the property industry involves planning, implementing, and managing social value initiatives to foster positive community impact. The position requires a detail-oriented professional who can collaborate effectively and deliver measurable outcomes. Client Details This opportunity is with a well-established organisation in the property industry. As a mid-sized company, they are known for their focus on delivering quality services and creating meaningful contributions to the communities they serve. Description Develop and implement social value strategies aligned with company goals and community needs. Collaborate with internal teams and external stakeholders to identify and deliver impactful initiatives. Monitor, evaluate, and report on the effectiveness of social value programmes. Promote awareness of social value policies within the organisation and among stakeholders. Prepare and present reports showcasing the outcomes of social value activities. Ensure compliance with relevant regulations and best practices within the property industry. Support funding applications and partnerships to enhance social value initiatives. Maintain accurate records of social value activities and outcomes for auditing purposes. Profile A successful Social Value Officer should have: A strong understanding of social value principles and their application in the property industry. Proven ability to manage multiple projects and meet deadlines effectively. Excellent communication and stakeholder engagement skills. Experience in monitoring and reporting on project outcomes. Proficiency in using relevant software for data analysis and reporting. A proactive approach to problem-solving and decision-making. A relevant qualification or equivalent experience in a related field. Happy to travel across various Locations Job Offer A competitive salary ranging from 31,500 to 38,500 GBP per annum. Access to a company car as part of the benefits package. A permanent role within a supportive and collaborative team environment. Opportunities for professional development and career growth within the property industry. The chance to make a tangible impact within the community of Rotherham. If you are passionate about creating positive social change and have the skills to excel as a Social Value Officer, we encourage you to apply today.
Jun 26, 2026
Full time
The role of Social Value Officer within the property industry involves planning, implementing, and managing social value initiatives to foster positive community impact. The position requires a detail-oriented professional who can collaborate effectively and deliver measurable outcomes. Client Details This opportunity is with a well-established organisation in the property industry. As a mid-sized company, they are known for their focus on delivering quality services and creating meaningful contributions to the communities they serve. Description Develop and implement social value strategies aligned with company goals and community needs. Collaborate with internal teams and external stakeholders to identify and deliver impactful initiatives. Monitor, evaluate, and report on the effectiveness of social value programmes. Promote awareness of social value policies within the organisation and among stakeholders. Prepare and present reports showcasing the outcomes of social value activities. Ensure compliance with relevant regulations and best practices within the property industry. Support funding applications and partnerships to enhance social value initiatives. Maintain accurate records of social value activities and outcomes for auditing purposes. Profile A successful Social Value Officer should have: A strong understanding of social value principles and their application in the property industry. Proven ability to manage multiple projects and meet deadlines effectively. Excellent communication and stakeholder engagement skills. Experience in monitoring and reporting on project outcomes. Proficiency in using relevant software for data analysis and reporting. A proactive approach to problem-solving and decision-making. A relevant qualification or equivalent experience in a related field. Happy to travel across various Locations Job Offer A competitive salary ranging from 31,500 to 38,500 GBP per annum. Access to a company car as part of the benefits package. A permanent role within a supportive and collaborative team environment. Opportunities for professional development and career growth within the property industry. The chance to make a tangible impact within the community of Rotherham. If you are passionate about creating positive social change and have the skills to excel as a Social Value Officer, we encourage you to apply today.
Hampshire & Isle of Wight Wildlife Trust
Curdridge, Hampshire
Individual Giving Officer Part Time 24.5 Hours per Week Salary: Up to £31,000 pro rata gross per annum (Up to £21,700 actual salary for 0.7 FTE) depending on skills and experience Permanent Contract Location: Beechcroft House, Vicarage Lane, Curdridge, Hampshire, SO32 2DP (with hybrid working available) Hampshire & Isle of Wight Wildlife Trust is shaping a wilder future for our counties protecting special places, restoring habitats and inspiring people to act for nature. As part of the UK s fastest-growing movement for nature s recovery, we lead with passion, integrity and bold thinking. Join a team where your work has purpose, your ideas matter, and you can help create lasting change for wildlife and people. We are seeking an Individual Giving Officer to join our cause. This newly created position is a key investment for the Trust as we strive to raise the income required to fund nature s recovery and create a wilder Hampshire and Isle of Wight. What you ll be doing: You ll be joining a friendly, vibrant and high-performing fundraising team. You will play a central role in ensuring that supporting the Trust is a positive, fulfilling and impactful experience for our members, donors and supporters. Your skills, experience and creativity will help the Trust to drive income and supporter acquisition through effective appeals, mailings, storytelling and campaigns, tailored donor journeys and supporter engagement. Working closely with colleagues in the Marketing & Communications team and across our fundraising functions, you will help to develop targeted communications and journeys for a wide range of supporters and be a champion of first-class supporter care across the organisation. About you: You ll be an excellent copywriter with a passion for inspiring and engaging new and existing supporters. We re looking for somebody to champion a first-class supporter experience across the Trust, with strong technical writing skills, a results focus and the ability to bring our work to life through storytelling. Wild About Inclusion! As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work. We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities. Disability Confident. We are proudly a Disability Confident Committed employer. The scheme is helping us recruit and retain great people to meet our workforce needs. As a member of the scheme, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. You can request adjustments including accessible formats of this vacancy by emailing .org. uk. To be considered for an interview under the Disability Confident Scheme you must: Identify as being disabled which under the Equality Act 2010 means a physical or mental impairment which has a substantial , long term adverse effect on your ability to carry out normal day to day activities; or a long-term health condition; and; ( Substantial is more than minor or trivial Long-term means 12 months or more) Set out how you meet all the minimum qualifying criteria set out in the person specification for the post at the application and testing stages. This is a requirement for all candidates, not just those applying under the scheme. We are happy to discuss the possibilities of hybrid and flexible working This role will be based at our office in Curdridge, however, we are happy to accommodate a hybrid working routine, and discuss a pattern of work which mutually suits the candidate and the Trust. Traditionally, office hours are Monday to Friday, 9am-5pm with an hour lunch break. We value spending time working in-person to develop strong connections with each other and with our mission, so we although we offer hybrid working, we do not offer full home working within our roles. We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs), free parking at our sites and more. Closing date: 22nd June 2026 Interviews: 29 June 2026 or 01 July 2026 To apply for the role, please click on the 'Apply Now' button at the top of the page. In the supporting information section, you ll need to demonstrate, with detailed examples, how you meet the job requirements using the Job Description and Person Specification below. Please note that we may occasionally close vacancies early when we have received enough applications that meet the required criteria.
Jun 26, 2026
Full time
Individual Giving Officer Part Time 24.5 Hours per Week Salary: Up to £31,000 pro rata gross per annum (Up to £21,700 actual salary for 0.7 FTE) depending on skills and experience Permanent Contract Location: Beechcroft House, Vicarage Lane, Curdridge, Hampshire, SO32 2DP (with hybrid working available) Hampshire & Isle of Wight Wildlife Trust is shaping a wilder future for our counties protecting special places, restoring habitats and inspiring people to act for nature. As part of the UK s fastest-growing movement for nature s recovery, we lead with passion, integrity and bold thinking. Join a team where your work has purpose, your ideas matter, and you can help create lasting change for wildlife and people. We are seeking an Individual Giving Officer to join our cause. This newly created position is a key investment for the Trust as we strive to raise the income required to fund nature s recovery and create a wilder Hampshire and Isle of Wight. What you ll be doing: You ll be joining a friendly, vibrant and high-performing fundraising team. You will play a central role in ensuring that supporting the Trust is a positive, fulfilling and impactful experience for our members, donors and supporters. Your skills, experience and creativity will help the Trust to drive income and supporter acquisition through effective appeals, mailings, storytelling and campaigns, tailored donor journeys and supporter engagement. Working closely with colleagues in the Marketing & Communications team and across our fundraising functions, you will help to develop targeted communications and journeys for a wide range of supporters and be a champion of first-class supporter care across the organisation. About you: You ll be an excellent copywriter with a passion for inspiring and engaging new and existing supporters. We re looking for somebody to champion a first-class supporter experience across the Trust, with strong technical writing skills, a results focus and the ability to bring our work to life through storytelling. Wild About Inclusion! As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work. We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities. Disability Confident. We are proudly a Disability Confident Committed employer. The scheme is helping us recruit and retain great people to meet our workforce needs. As a member of the scheme, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. You can request adjustments including accessible formats of this vacancy by emailing .org. uk. To be considered for an interview under the Disability Confident Scheme you must: Identify as being disabled which under the Equality Act 2010 means a physical or mental impairment which has a substantial , long term adverse effect on your ability to carry out normal day to day activities; or a long-term health condition; and; ( Substantial is more than minor or trivial Long-term means 12 months or more) Set out how you meet all the minimum qualifying criteria set out in the person specification for the post at the application and testing stages. This is a requirement for all candidates, not just those applying under the scheme. We are happy to discuss the possibilities of hybrid and flexible working This role will be based at our office in Curdridge, however, we are happy to accommodate a hybrid working routine, and discuss a pattern of work which mutually suits the candidate and the Trust. Traditionally, office hours are Monday to Friday, 9am-5pm with an hour lunch break. We value spending time working in-person to develop strong connections with each other and with our mission, so we although we offer hybrid working, we do not offer full home working within our roles. We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs), free parking at our sites and more. Closing date: 22nd June 2026 Interviews: 29 June 2026 or 01 July 2026 To apply for the role, please click on the 'Apply Now' button at the top of the page. In the supporting information section, you ll need to demonstrate, with detailed examples, how you meet the job requirements using the Job Description and Person Specification below. Please note that we may occasionally close vacancies early when we have received enough applications that meet the required criteria.
