64 jobs found

Customer Service Officer Remote. Temping for 6 months. Paying £17.25 per hour. Working 35 hours per week. We are seeking a proactive and customer-focused Customer Service Membership Officer to join a friendly Relationship team. Acting as a key link between members, volunteers and internal departments. You will play an important role in delivering an outstanding membership experience, supporting member communities and ensuring members maximise the value of their membership. Working for a leading London based Institute. This role is entirely remote. Key Responsibilities: Serve as a central point of contact for members. Support activities that promote membership benefits. Encourage member engagement, improve retention and contribute to membership growth. Provide regular and effective communication with members. Work closely with teams across Membership Operations, Events, Professional Development, Marketing, Communications and Membership Acquisition to support end-to-end membership journeys and processes. Support volunteer leadership teams through recruitment, onboarding, planning, communications, event coordination, performance monitoring, reporting and attendance at meetings and events. Maintain accurate records, documentation and CRM data relating to member communities and volunteer activities. Assist with ad hoc projects and initiatives as required. You will be an enthusiastic and organised professional with a passion for customer service. You will thrive in a fast-paced environment and enjoy working collaboratively to deliver exceptional experiences for members and volunteers. (We know applying for jobs takes time and effort and we genuinely appreciate every application we receive. Owing to the volume of responses, we are unable to provide individual feedback or replies to all applicants. Thank you for your understanding and interest in working with us.)

Chief Technology Officer (CTO) Location: North East England (Hybrid) Salary: Competitive + Executive Benefits Package The Opportunity We are seeking an experienced and commercially minded Chief Technology Officer (CTO) to lead the technical strategy, innovation and service development of a growing technology business. This is a hands-on leadership role requiring a blend of technical expertise, strategic thinking and commercial awareness. You will play a key role in shaping the future direction of the business, ensuring technology remains at the heart of service delivery, customer success and business growth. You will be responsible for driving technical excellence, developing high-performing teams and identifying opportunities to leverage emerging technologies to create value for customers. Key Responsibilities: Technology Strategy & Leadership Define and execute the organisation's technology strategy and roadmap Ensure technology services align with business objectives and customer requirements Identify emerging technologies and opportunities for innovation Drive continuous improvement across technical operations, service delivery and customer outcomes Act as the senior technical authority within the business Service & Solution Development: Oversee the development and evolution of managed services, cloud, cyber security and modern workplace offerings Ensure technical solutions remain competitive, scalable and commercially viable Work closely with sales and customer success teams to support solution design and customer engagement Contribute to the development of new service offerings, including AI and automation capabilities Support strategic customer engagements and technical escalations where required Leadership & Team Development Lead, mentor and develop technical teams across infrastructure, cloud, security and professional services Foster a culture of accountability, innovation and continuous learning Support succession planning and talent development initiatives Ensure teams possess the skills and capabilities required to support future growth Customer & Commercial Engagement Build trusted relationships with customers, partners and vendors Support business development activities through technical leadership and solution expertise Participate in customer strategy discussions, workshops and presentations Ensure technical decisions support both customer outcomes and commercial objectives Governance & Operational Excellence Maintain oversight of technical standards, security frameworks and best practices Ensure compliance with relevant regulatory and industry requirements Manage technology risk and support business continuity initiatives Drive operational efficiency through automation, standardisation and process improvement Skills & Experience (Essential): Proven leadership experience within an MSP, technology services or consultancy environment Strong technical background across cloud, infrastructure, cyber security and modern workplace technologies Experience developing and executing technology strategies Demonstrable success leading technical teams and driving organisational growth Strong stakeholder management and communication skills Commercial awareness with the ability to align technology investments to business outcomes Experience supporting customer-facing technical engagements Desirable Experience within a Microsoft-focused technology environment Knowledge of Azure, Microsoft 365, Modern Workplace and AI technologies Experience developing managed service offerings Exposure to mergers, acquisitions or business transformation programmes Relevant technical or leadership certifications What Success Looks Like Success in this role goes beyond maintaining technology. You will help shape the future direction of the business, ensuring customers continue to receive innovative, secure and high-quality technology services whilst supporting the organisation's growth ambitions. You will be responsible for building a technology function that is scalable, commercially aligned and recognised as a trusted advisor to customers. Personal Attributes Strategic thinker with a strong commercial mindset Natural leader who inspires confidence and trust Passionate about technology and innovation Customer-focused and solutions-oriented Comfortable operating at both strategic and operational levels Driven by continuous improvement and business growth Why Join? This is an opportunity to play a pivotal role within an ambitious technology business at an exciting stage of growth. You'll have the autonomy to influence strategy, shape technical direction, develop high-performing teams and help define the future of the organisation's technology offering.

Role Overview Wolviston Management Services is supporting the appointment of a QESH Officer to lead and manage Quality, Environmental, Safety and Health compliance across a manufacturing and chemical processing environment. This role is critical in ensuring the effective implementation, maintenance, and continual improvement of integrated management systems aligned to ISO 9001, ISO 14001 and ISO 45001 standards. The successful candidate will act as the primary point of contact for all QESH-related matters on site, driving compliance, operational excellence, and a proactive safety culture. A strong visible presence across site operations is essential. Key Responsibilities Management Systems & Compliance Lead and maintain integrated QESH management systems in line with ISO standards Ensure ongoing compliance with all relevant health, safety, environmental, and quality legislation Manage certification processes, including surveillance and recertification audits Maintain and improve SOPs, risk assessments, COSHH assessments, and permit systems Audit & Assurance Coordinate internal and external audits Track and close out corrective actions in a timely manner Conduct routine inspections, audits, and compliance reviews Support customer and supplier audit activities Operational Risk & Safety Support risk management activities including HAZOP and Management of Change (MOC) Lead and support incident investigations and root cause analysis Promote and embed a strong safety-first culture across all operations Drive behavioural safety and workforce engagement initiatives Training & Culture Deliver QESH training programmes, inductions, and toolbox talks Maintain training matrices and competency records Promote continuous improvement and safety awareness across all site personnel Environmental Management Manage environmental compliance registers and monitoring programmes Oversee waste management, emissions, dust, noise, and spill control processes Ensure adherence to environmental legislation and sustainability practices Stakeholder Engagement & Reporting Act as primary liaison with regulatory bodies, auditors, and external stakeholders Provide regular performance reporting to senior leadership Develop and maintain QESH KPIs, dashboards, and board-level reporting Support strategic planning for long-term QESH improvements Operational Support Support engineering and operations teams in developing safe systems of work Assist with contractor management and permit-to-work systems Contribute to operational readiness and future scale-up activities Support emergency preparedness and response planning Qualifications & Experience Essential Degree in Engineering, Environmental, Chemical, Safety, or related discipline NEBOSH Diploma (or equivalent) Proven experience working within ISO 9001, ISO 14001 and ISO 45001 systems Desirable ISO Lead/Internal Auditor qualification IOSH Managing Safely Experience within chemical processing or heavy industry environments Exposure to HAZOP and process safety methodologies Knowledge & Skills Extensive experience (10+ years) in QESH roles within industrial or manufacturing environments Strong understanding of UK/EU HSE and environmental legislation Demonstrated experience managing audits, compliance programmes, and documentation Proficient in risk management and safe systems of work Strong analytical and reporting capability, including board-level communication Excellent stakeholder engagement and influencing skills High level of organisation, attention to detail, and ability to manage multiple priorities Personal Attributes Strong safety leadership and proactive mindset Professional, solutions-focused approach High integrity and accountability Effective communicator across all organisational levels Adaptable and capable of operating in a fast-paced environment Committed to continuous improvement and operational excellence

Events Officer - University of Southampton - SO14 1BJ 3 month opportunity 17 - 19.50 per hour Full Time - Monday - Friday Are you an organised and creative events professional who thrives on bringing people together? We're looking for an enthusiastic Events Officer to support the delivery of a diverse programme of high profile events, helping to engage key audiences and enhance the organisation's reputation. This is an exciting opportunity to join a busy Communications team, working across a variety of in person and online events, from receptions and dinners to large-scale flagship events. About the Role Reporting to the Events Manager, you will play a key role in planning, coordinating and delivering a wide range of events. You'll provide both administrative and creative support, ensuring every event runs smoothly and delivers an outstanding attendee experience. Key responsibilities include: Supporting the planning and delivery of a varied annual events programme. Coordinating event logistics, suppliers, venues and delegate requirements. Managing event registrations and attendee communications. Creating engaging event materials, communications and promotional content. Working with communications colleagues to promote events across multiple channels. Producing creative assets such as presentation slides and social media graphics. Managing event correspondence and team inbox activity. Supporting post-event evaluation, reporting and continuous improvement. Providing advice and support to colleagues organising their own events. Assisting with the coordination of student ambassadors and temporary event staff. What We're Looking For Experience in event planning, coordination and delivery. Strong administrative and project coordination skills. Experience working in a customer facing environment. Excellent written and verbal communication skills. Strong attention to detail and the ability to manage multiple priorities. A proactive approach with the confidence to solve problems independently. Excellent interpersonal skills and the ability to build relationships with a wide range of stakeholders. The ability to work effectively under pressure and meet tight deadlines. Desirable Experience Project management experience. Experience supervising temporary staff or ambassadors. Experience creating event materials, invitations or communications. Experience using creative design software. Why Join Us? Work on a varied programme of engaging and high profile events. Collaborate with colleagues and stakeholders across the organisation. Develop your event management, communications and creative skills. Make a meaningful contribution to audience engagement and organisational reputation. Additional Information The role is primarily office based with some public-facing interaction. Occasional evening and weekend work will be required to support event delivery. Some UK travel may be required. If you're a highly organised events professional who enjoys creating memorable experiences and delivering outstanding service, we'd love to hear from you. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Adecco are recruiting on behalf of the Local Authority for a Neighbourhood Housing Officer. Contract Details: Type: Temporary Pay: 22.02 per hour (PAYE) / 28.71 per hour (Umbrella) Assignment Location - Northolt Housing Hub Working Arrangements: Fully office based/onsite Hours: Full time, 35 hours per week (Monday to Friday) About the Role: We are seeking an experienced and customer-focused Housing Officer to deliver a high-quality housing management service to residents within the community. The successful candidate will support residents across a range of tenures, ensuring excellent tenancy management, neighbourhood standards, and resident engagement. This is an exciting opportunity for a proactive individual who is passionate about delivering exceptional housing services and supporting residents to sustain their tenancies. Key Responsibilities: Manage a designated patch of properties, including Social Housing tenants, leaseholders, and sheltered residents Deliver excellent customer service to residents and service users Manage tenancy-related casework including tenancy sign-ups, terminations, mutual exchanges, succession applications, and transfers Conduct estate inspections, home visits, and resident meetings Work collaboratively with internal departments and external agencies to support vulnerable residents Support residents with tenancy sustainment and signpost to relevant support services where appropriate Respond to complaints, enquiries, and correspondence within agreed timescales Monitor communal areas and ensure health and safety issues are addressed promptly Assist with safeguarding vulnerable residents and making referrals where necessary Support legal processes including court attendance and enforcement action where required Maintain accurate records and ensure compliance with housing policies and legislation Essential Skills and Experience: Experience of managing Social Housing residents Experience of delivering exceptional customer service Possess a knowledge of relevant housing legislation and industry standards to ensure compliance and effective policy implementation Ability to work as part of a team Good verbal and written communication skills to communicate effectively with a wide range of stakeholders, including residents, staff, and external partners Ability to problem-solve quickly and identify challenges and develop practical, effective solutions Ability to negotiate with various parties and resolve conflicts to achieve positive outcomes and maintain harmonious relationships Ability to plan, organise and produce work of a high standard Understanding of Equality & Diversity principles and the ability to apply them to service provision while respecting confidentiality and the dignity of others Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Service Improvement Policy Officer Interim 12 months+ £250 per day If you re passionate about improving housing services and shaping policies that genuinely make a difference for residents, this long-term interim opportunity offers the chance to lead meaningful change across a busy and evolving housing department. We re supporting a South-East based organisation to recruit an experienced Service Improvement Policy Officer who can blend policy expertise, analytical thinking and service improvement skills to strengthen quality, compliance and customer experience across Housing Services. About the Role: You ll play a central role in developing, reviewing and implementing policies and procedures that ensure services are efficient, compliant and aligned with resident needs. Working closely with managers, partners and tenants, you ll use data, insight and regulatory requirements to drive improvements across key housing functions such as repairs, tenancy management and homelessness. Your work will help shape how services operate, how decisions are made, and how the organisation responds to feedback, performance trends and regulatory expectations. Key Responsibilities: Develop, update and maintain housing policies and procedures in line with legislation, regulatory standards and best practice. Ensure policies reflect local priorities, corporate objectives and resident needs. Lead consultation exercises with tenants, partners and internal stakeholders. Identify opportunities to improve service delivery through performance analysis, benchmarking and customer insight. Support and deliver service improvement projects across housing functions. Monitor and evaluate the impact of improvements and recommend further action. Analyse performance data, KPIs and feedback to identify trends and areas for improvement. Produce reports, briefings and dashboards for senior management and committees. Support compliance with regulatory frameworks, audits and inspections. Engage with residents to co-produce service improvements and respond to feedback. Maintain accurate records of policy changes and decision-making processes. What You ll Bring Experience in policy development, service improvement, or performance analysis within housing or the public sector. Strong analytical skills with the ability to translate data and insight into practical action. Knowledge of housing legislation, regulation and local authority responsibilities. Excellent written and verbal communication skills. Ability to manage multiple projects and work collaboratively across teams. Experience working in a local authority housing department. Understanding of tenant engagement and co-production approaches (desirable). Familiarity with performance frameworks and regulatory standards (desirable). This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Resident Liaison Officer (RLO) / Customer Liaison Officer (CLO) Retrofit & Decarbonisation Location: Ashford Salary: Competitive Benefits Contract: Month Fixed-Term Contract (with the opportunity to become permanent) Are you an experienced Resident Liaison Officer or Customer Liaison Officer with a passion for delivering excellent customer service? We're working with a leading contractor delivering large-scale retrofit and decarbonisation programmes across the social housing sector. Due to continued growth, they're looking to appoint an RLO/CLO to act as the key point of contact between residents, site teams and the client, ensuring projects are delivered with minimal disruption and an exceptional customer experience. This is an excellent opportunity to join a growing business at the forefront of sustainable housing improvements, with genuine opportunities for long-term career progression. The Role As the Resident Liaison Officer, you'll play a vital role in ensuring residents are informed, supported and engaged throughout the delivery of retrofit works. Working closely with Site Managers, Project Managers and Housing Association partners, you'll build positive relationships with residents, proactively manage expectations and resolve any issues that arise during the programme. Key responsibilities include: Acting as the main point of contact for residents throughout the lifecycle of retrofit and decarbonisation projects. Communicating project timelines, upcoming works and any changes to programme. Carrying out resident consultations, property visits and pre-start meetings. Supporting vulnerable residents by identifying additional needs and ensuring appropriate measures are in place. Managing resident enquiries, concerns and complaints, ensuring they are resolved professionally and promptly. Coordinating access appointments with residents and site teams. Working closely with Site Managers and subcontractors to minimise disruption and maintain high levels of customer satisfaction. Maintaining accurate records of resident communications, access arrangements and customer feedback. Supporting Housing Association clients by providing regular updates on resident engagement and project progress. Assisting with customer satisfaction surveys and driving continuous service improvements. About You We're keen to speak with candidates who have: Previous experience as a Resident Liaison Officer, Customer Liaison Officer or Tenant Liaison Officer within social housing, planned maintenance, refurbishment or retrofit. Excellent communication and interpersonal skills with the ability to build trust and rapport with residents. Experience working in occupied properties and managing customer expectations during construction works. A calm, empathetic and solutions-focused approach when dealing with sensitive situations. Strong organisational skills and the ability to manage multiple priorities. Experience maintaining accurate records and producing reports. Good IT skills, including Microsoft Office. Full UK Driving Licence. What's on Offer Competitive salary and benefits package. Opportunity to work on meaningful retrofit and decarbonisation projects that improve residents' homes. Supportive and collaborative working environment. Long-term pipeline of work with the opportunity to secure a permanent role. Ongoing training and opportunities for career progression. If you're passionate about delivering exceptional customer service and enjoy making a positive difference to local communities, we'd love to hear from you. Apply today or get in touch for a confidential discussion.

Position: Retail Security Officer Location: Helston Pay Rate: £16.20 per hour. (TSS operates on individual site-based rates) Hours: Various Shifts: Various We are recruiting Retail Security Officers to join our teams across Cornwall, with opportunities available across multiple locations and sites. This is an exciting opportunity whether you're experienced in security or looking to take your first step into the industry. New to security? We can support you in gaining your SIA licence, providing a clear pathway into a long-term career. Already licensed? We have a range of roles ready for experienced officers across our sites. With a variety of locations, pay rates, and shift patterns available, we are confident we can find a role that suits you. Working for TSS comes with excellent benefits and real career progression opportunities. As part of a leading international security provider, you'll receive ongoing training, support and development throughout your career. Your Time at Work As a Retail Security Officer your duties include: - Provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - Carry out Company Policy on loss prevention and ensure the safety of staff and visitors - Lawfully deter potential troublemakers on site - Observe and report incidents using the correct reporting systems - Carry out all duties assigned by the client or manager to whom you are responsible - Ensure site knowledge is kept up to date and developments at local level are identified - Understand and implement any Fire and Safety evacuation procedures - Assist, if required by the Client, with staff and contractor searches - Ensure that the Security base is always maintained in a clean and tidy condition - Conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker Our ideal Retail Security Officer will: - Be aged 18 or over - Be confident, approachable and professional - Work well as part of a team - Take pride in delivering excellent customer service - Be reliable, proactive and willing to learn It is crucial to have strong communication and customer service skills in this role, as you'll be interacting with people daily. Much of the reporting is digital and paperless, so you'll need to be comfortable using technology and mobile devices. Whether you're starting out or bringing previous experience, we provide full support from day one. This includes induction, on-site training, and ongoing engagement through regular reviews and welfare checks with our management team. Join TSS and you'll be part of a global organisation where development and progression are genuinely encouraged. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T98) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

Salary: £39,822.59 per annum Hours: 35 hours per week Location: Black Country & Birmingham Make a real difference where it matters most We have a fantastic opportunity for a Housing Officer (known internally as a Customer Relations Manager/CRM) to join Black Country Housing Group, with two roles available: one permanent position and one 12-month fixed-term contract. We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that can hit the ground running. You will have a minimum of 2 years experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why BCHG? Working at BCHG is different from working in a large, highly complex national provider. Here s why many people choose us and stay: We own and manage around 2,200 homes, primarily across the Black Country and Birmingham, meaning our homes are geographically close, well known and easier to manage effectively. Be more than just a number your voice is heard, and your work makes a visible difference Closer working relationships work directly with colleagues and leaders who know you and value your input. We are rooted in the Black Country for the Black Country, by the Black Country and proud of our social purpose You ll be joining us at an important time, as we deliver our BCHG 2030 strategy, with a strong focus on quality homes, sustainability, data-led decision making and long-term financial resilience. Our rewards We offer a strong and thoughtful total reward package, including: Competitive pay, externally benchmarked Flexible pension scheme with up to 7% employer contribution 28 days annual leave, plus an extra day at Christmas Option to buy or sell up to one week s leave each year Enhanced sick pay, maternity and paternity pay Health cash plan and 24/7 Employee Assistance Programme Funded professional qualifications, membership fees and leadership development Wellbeing days, volunteering time and a wide range of colleague recognition schemes About us: At Black Country Housing Group, our values are more than just words they shape the way we operate and how our colleagues interact daily. We re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! How to Apply and Next Steps: To apply for this role. please complete the application form and upload your CV. Closing Date: 17th July 2026 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist. We kindly request that no direct approaches are made from agencies for this role and only applications made via our applicant tracking system (ATS) will be accepted.

Housing & Neighbourhood Manager Hybrid with a weekly presence in our Milton Keynes office managing a patch across Central Bedfordshire Permanent, Full Time At Amplius, we're committed to creating safe, thriving neighbourhoods where customers feel proud to live. We're looking for an experienced Housing & Neighbourhood Manager to lead the delivery of high-quality housing, tenancy and neighbourhood services across a defined region. This is a fantastic opportunity to drive service excellence, lead a dedicated high-performing team, build strong community partnerships, and make a lasting impact on the lives of our customers and communities. Salary: £52,736.00 per annum Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 8:45am 5:00pm with a 1-hour break) Location: Hybrid with a weekly presence in our Milton Keynes office, covering a patch across Central Bedfordshire Occasional travel to our Rushden and Peterborough offices may be required Snapshot of your role Lead and manage a team of Housing Officers, providing direction, coaching, and performance management. Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards. Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties are maintained and re-let efficiently. Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams. Build and maintain strong partnerships with local authorities, police, community groups, and voluntary sector organisations. Champion customer engagement, gathering feedback, building trust, and co-producing local initiatives to enhance community cohesion. Coordinate operations to address hotspot areas and emerging neighbourhood issues. Ensure accurate case management, audits, and reporting in line with GDPR, data-sharing protocols, and organisational policies. Act as the regional lead for estate and neighbourhood issues, providing senior management with timely reports and insights. What we re looking for CIH Level 4 (achieved, working towards, or willing to undertake) Extensive experience in tenancy, estate and neighbourhood management. Knowledge of Housing and Tenancy Law and current regulatory requirements. Proven team leadership and direct line management experience. Ability to build strong relationships with partners, stakeholders, and colleagues. Proficient in housing management systems (Open Housing) and able to drive service improvements. Willingness to travel across a large geographical area as required. A full UK driving licence is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Closing Date: Friday 3rd July 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Important We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. Why join Amplius? At Amplius, you ll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.

Position: Retail Security Officer Locations: Exeter Pay Rate: £15.00 per hour (TSS operates on site-based rates) Hours & Shifts: Various We are recruiting Retail Security Officers to join our teams across Devon , with opportunities available across multiple locations and sites. This is an exciting opportunity whether you're experienced in security or looking to take your first step into the industry. New to security? We can support you in gaining your SIA licence, providing a clear pathway into a long-term career. Already licensed? We have a range of roles ready for experienced officers across our sites. With a variety of locations, pay rates, and shift patterns available, we are confident we can find a role that suits you. Working for TSS comes with excellent benefits and real career progression opportunities. As part of a leading international security provider, you'll receive ongoing training, support and development throughout your career. Your Time at Work As a Retail Security Officer, your duties include: - Providing a visible, uniformed deterrent to help ensure the safety and security of the client's premises and staff - Following company policies on loss prevention while protecting staff, customers and visitors - Lawfully deterring and managing potential incidents on site - Observing, recording and reporting incidents using the correct systems - Carrying out all duties as directed by the client and site management team - Maintaining up-to-date knowledge of the site and identifying any local developments - Understanding and supporting fire and safety procedures, including evacuation processes - Assisting with staff and contractor searches where required by the client - Maintaining a clean, organised and professional security base - Conducting yourself in a professional manner at all times, wearing full uniform with SIA licence clearly displayed Our Perfect Worker Our ideal Retail Security Officer will: - Be aged 18 or over - Be confident, approachable and professional - Work well as part of a team - Take pride in delivering excellent customer service - Be reliable, proactive and willing to learn It is crucial to have strong communication and customer service skills in this role, as you'll be interacting with people daily. Much of the reporting is digital and paperless, so you'll need to be comfortable using technology and mobile devices. Whether you're starting out or bringing previous experience, we provide full support from day one. This includes induction, on-site training, and ongoing engagement through regular reviews and welfare checks with our management team. Join TSS and you'll be part of a global organisation where development and progression are genuinely encouraged. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T3) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

We have the pleasure of recruiting for an experienced Marketing and Communications Officer for our well-established client based in Newark. This is a full-time, permanent position, salary is DOE. This position is primarily office based however you must have your own car as there may be some elements of travel to customers and other locations. The Marketing and Communications Officer will support all marketing functions of the company as well as developing marketing plans and delivering campaigns for events to increase and promote the business. This role is part of a small but busy team and will be very hands on, not only performing the marketing duties but helping to set up for events aswell so you must have a "get involved" type of attitude. Key responsibilities: Lead the creation and implementation of multi-channel marketing campaigns, including email marketing, printed materials, social media, advertising and PR. Including support with design of graphics. Ensure all campaigns are aligned with objectives and branding. Oversee and collaborate with external social media and PR agencies to amplify brand messaging, increase online engagement and drive positive media coverage. Produce and distribute high-quality, engaging quarterly newsletters for members and stakeholders, maintaining strong engagement levels and delivering timely content that supports the businesses goals. Provide regular reports on marketing campaign performance and event survey feedback using data-driven insights to refine strategies and enhance future campaigns. Manage marketing budget and external suppliers To be successful in the Marketing and Communications Officer role you must have worked in a similar position for at least 2 years with excellent knowledge and understanding of all aspects of digital marketing (Content Creation, SEO, Copywriting, Social Media Management etc) The ideal candidate will be a self-motivated, enthusiastic individual who is highly organised and able to work in a fast paced, deadline heavy environment. You will have excellent attention to detail and be able to notice mistakes and patterns in data. You will be computer literate on MS Office and other Management software systems. If you feel that you have the skills and believe the role sounds like it might be for you then please send your CV to Natalie Fox. Reflect Recruitment Group is operating as employment agency under the Employment Agencies Act 1973.

Planning Enforcement Officer Contract: 3 months (with possibility of extension) Working Pattern: 2 days office-based / 3 days remote Recruiter: Aatom Recruitment Client: Local Authority Aatom Recruitment is currently seeking an experienced Planning Enforcement Officer to join a local authority on an initial 3-month contract, with the potential for extension. This is a great opportunity to work within a dynamic planning team, handling enforcement cases and ensuring compliance with planning regulations. Key Responsibilities Manage a caseload of planning enforcement investigations, ensuring cases are progressed efficiently and in line with legislation and policy Prepare high-quality reports and legal documentation, including Enforcement Notices, Breach of Condition Notices, Stop Notices, and Appeal Statements Conduct site inspections (including occasional out-of-hours visits) to assess potential breaches of planning control Ensure all enforcement decisions are robust and defensible at appeal or in court Work collaboratively with internal departments and external partners to resolve enforcement issues Maintain up-to-date knowledge of planning legislation, policy, and guidance Deliver a responsive and customer-focused service in line with council standards Contribute to team objectives and support the overall delivery of planning services Requirements Proven experience in planning enforcement within a local authority setting Strong knowledge of UK planning legislation and enforcement procedures Experience preparing formal enforcement reports and legal notices Ability to manage a varied caseload and meet deadlines Strong communication and stakeholder engagement skills Willingness to undertake site visits, including at short notice Why Apply? Flexible hybrid working (2 days office / 3 remote) Opportunity to work within a supportive public sector environment Contract with potential for extension If you are an experienced Planning Enforcement Officer looking for your next contract, we would love to hear from you.

Community Health and Engagement Officer (CHEO) £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time We have an exciting opportunity for a Community Health & Engagement Officer to join our Surrey Wheelchair Services in Woking . Ross Care is a fast-growing business and a leading provider of Wheelchair Services across the country. We work closely with NHS, Local Authority and Social Care Organisations providing a complete outsourced service driving high quality. As the Community Health and Engagement Officer you will create and manage a stakeholder relationship plan to ensure all key stakeholders are engaged and play an active role in the service provision. You will contribute to service quality assurance procedures, recruiting and leading a service users board, support our complaints process and support ongoing service improvement activities. You will be highlighting the importance of using lived experience in service improvement and promote the social model of disability within the service. Key Responsibilities Service User Engagement Promoting the importance of user lived experience in the company, community and among external stakeholders. Creating, recruiting, and developing a service user forum/service improvement board to meet with on a quarterly basis to oversee improvement and question the local service centre staff. Attending internal meetings to stay up to date with daily operations of the service and to be the advocate for user experience. Quality Monitoring & Improvement Attending the monthly contract review meetings with the Integrated Care Board. Using the input from service users gained from meetings of the service user forum and other engagement with users to refine existing practice and highlight areas that need improvement. Implementing improvements following complaints. Feedback from Service Users through formal mechanisms. Service User Support Supporting users who are not eligible to have a wheelchair provided by the service, helping to identify options available Supporting Service Users to navigate the complaints process. Making information available via signposting to other services other health professionals, social care, MIND, charities, citizens advice etc. Networking and Communication Networking with professionals in other services to promote knowledge of the wheelchair service and to highlight areas for improvements Networking with local and national disability organisations. Some use of local social media to promote service user engagement. Producing a local newsletter and providing other service users relevant information. What are we looking for? Lived experience of vulnerable children and adults, gained through personal or carer use, including personal experience of wheelchair and other healthcare equipment and services, within a home, health, or social care setting. experience of strategic and project planning and decision making. Experience of managing multiple workstreams with ability to prioritise and organise work effectively Good interpersonal skills, including demonstrable knowledge and practice of customer care including conflict management. Good written and verbal communication skills. Good IT skills and ability to contribute to the production of communications material aimed at service users. Understanding and willingness to use social media for service user engagement. Marketing/PR experience would be advantageous. Understanding of research and audit processes advantageous. A UK driving licence is essential. What can we offer you? £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time Up to 33 days holiday (including bank holidays) Company Pension Scheme Life Assurance INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Greenspaces & Project Officer Location: Bromsgrove Area Pay Rate: 18.35 per hour Contract: Temporary until Mid-August 2026 Hours: Full Time About the Role We are currently recruiting for a Greenspaces & Project Officer to join a dynamic Parks & Events Team. This is an exciting opportunity for an experienced project professional to play a key role in delivering capital investment programmes that enhance parks, play areas, community assets, and green spaces across the area. Working closely with internal departments, contractors, elected members, parish councils, funding bodies, and community organisations, you will support the planning, management, and successful delivery of a wide range of improvement projects. You will act as one of the lead officers for project management, procurement, and contractor performance, ensuring projects are delivered on time, within budget, and to the highest standards. This role will involve occasional evening, weekend, and bank holiday working to support project delivery and community events. Key Responsibilities Lead on the development, management, and delivery of capital investment programmes. Coordinate and manage Section 106-funded projects from feasibility through to completion. Project manage internal and external contractor works, ensuring quality, compliance, and value for money. Support the delivery of Green Flag Award standards and outcomes across parks and open spaces. Lead on external funding applications, grant bids, and service improvement initiatives. Support the delivery of parks, play provision, and community events. Engage effectively with residents, elected members, partners, parish councils, and voluntary organisations. Use consultation findings and customer feedback to improve participation, usage, and satisfaction. Work collaboratively with colleagues and volunteers to support service objectives. Monitor project risks, budgets, and performance to ensure successful outcomes. About You To be successful in this role, you will have a relevant professional qualification or equivalent mid-to-senior level experience in project management, capital delivery, or a related field. You will also possess: Strong project management experience, including delivering capital projects from inception through to completion. Experience managing budgets, procurement processes, and contractor performance. Knowledge of risk management and governance within project delivery. Experience working within a public sector, community-focused, or similar environment. Excellent communication and stakeholder engagement skills. The ability to build positive relationships and work effectively within a politically sensitive environment. Experience within green spaces, parks, leisure, environmental, or open space services is highly desirable. A proactive and organised approach, with the ability to manage multiple projects simultaneously. A passion for improving community assets and public spaces.

Job purpose: Proactive, effective and efficient collection of debts owed to the authority whilst minimising fraud and balancing the welfare needs of debtors; ensuring the constructive and timely engagement of customers and maintenance of Client records by using the most appropriate communication channels click apply for full job details

We're looking for a collaborative, influential safety professional who is passionate about aviation safety and continuous improvement. You'll work closely with design, production, maintenance, and leadership to ensure potential risks are identified early and managed effectively through a strong Safety Management System (SMS). You'll act as a trusted advisor and facilitator, helping teams engage with safety in a positive, practical, and transparent way. Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Champion a positive and inclusive aviation safety culture across Safran Seats GB. Facilitate hazard identification, risk assessment, and risk management activities. Monitor and support actions taken to mitigate safety risks and track progress through agreed Safety Action Plans. Produce and present clear, meaningful safety performance reports for senior leadership and Safety Review Boards. Maintain and continuously improve SMS documentation, policies, KPIs, and safety records. Coordinate and support aviation safety training for leadership, engineering, technical teams, and the wider workforce. Lead or support internal safety investigations, focusing on learning, trend analysis, and prevention. Engage employees through safety surveys, safety action groups, and open communication (not audits). Promote knowledge sharing internally and with suppliers, integrators, and Safran partners where required. Support management of in service and airworthiness related safety issues. Act as the Aviation Safety point of contact deputising for SMS Safety Manager. Key focus areas- Early identification of safety risks through QRQC, voluntary reports, and employee engagement Monitoring safety performance trends - not just individual events - to drive sustainable improvement. Supporting foreign object damage (FOD) prevention, safety communications, and lessons learned Managing safety KPIs, Management of Change activities, and continuous SMS improvements. Ensuring safety information is visible, accessible, and understood by everyone Human & Organisational Factors and Performance. We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion. Our employees enable us to deliver services that are accessible and inclusive. As part of our commitment with Disability Confident Employers, we may offer a guaranteed interview to applicants who meet the essential criteria for the post. We strive to provide reasonable adjustments throughout the recruitment process and employment. Let us know if you need support to showcase your talents or require any reasonable adjustments with your application. This role is subject to pre-employment checks, including but not limited to criminal record checks. While having unspent convictions may not necessarily prevent you from being employed, you are required to disclose any unspent convictions during the recruitment process. Only candidates who successfully pass these checks will be considered for employment. You're a confident communicator who builds trust and engagement at all levels You enjoy working collaboratively and influencing positive change without relying on authority You bring experience or strong interest in aviation safety, SMS, compliance, or regulated environments You're proactive, organised, and motivated by making a real world impact We welcome applications from candidates who meet most, but not necessarily all, requirements. Why join Safran Seats GB Play a visible role in protecting passengers and customers worldwide. Join a collaborative, values driven organisation with strong leadership support for safety. Develop your career within a structured, internationally recognised aviation safety framework. Work in a role where your expertise directly shapes outcomes and culture. Please apply and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages. We want Safran Seats to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.