Service Advisor

SERVICE ADVISOR
Location: Bolton
Salary: Up to £28,000 Basic Salary OTE £36,000 Uncapped
Job Type: Full-Time, Permanent

Looking for a role where your customer service skills are recognised, your earning potential is rewarded, and your work-life balance is respected?

This is an excellent opportunity for an experienced Service Advisor to join a busy and successful dealership environment where customer satisfaction is at the heart of everything they do. With uncapped bonus potential, a supportive team culture, and a reduced Saturday rota following training, this role offers both financial reward and long-term career stability.
If you enjoy building customer relationships, managing a fast-paced workload, and being rewarded for delivering exceptional service, this could be the perfect next step in your automotive aftersales career.

WHAT'S IN IT FOR YOU?
Up to £28,000 Basic Salary
Uncapped OTE of £36,000
Monday to Friday Working Hours
1 in 2 Saturday Mornings, Reducing to 1 in 3 Following Training
Full-Time, Permanent Position
Established and Supportive Team Environment
Ongoing Training & Development
Career Progression Opportunities
Long-Term Job Stability

THE ROLE
As a Service Advisor, you will be the key point of contact between customers and the workshop, ensuring every customer receives a professional and seamless service experience from booking through to vehicle collection.

Key responsibilities include:
Managing service and repair bookings efficiently
Coordinating workshop loading to maximise productivity
Keeping customers updated throughout the repair process
Identifying and upselling additional work where appropriate
Promoting service plans, maintenance packages and special offers
Liaising closely with technicians and the workshop team
Ensuring all customer requirements are handled to a high standard
Delivering exceptional customer service at every stage of the journey

ABOUT YOU
We're keen to hear from candidates who can demonstrate:
Previous experience as a Service Advisor within the automotive industry
Strong customer service and communication skills
Proven experience upselling products, services or additional work
Experience using Kerridge, 1 Link, Pinnacle or a similar Dealer Management System (DMS)
The ability to work effectively in a busy, fast-paced environment
Excellent organisational and administrative skills
A positive, professional and customer-focused attitude
Full UK Manual Driving Licence (subject to licence checks)

Alternative job titles may include: Service Advisor, Senior Service Advisor, Aftersales Advisor, Service Receptionist or Automotive Service Advisor.

APPLY TODAY
This is an excellent opportunity to join a successful automotive business that values its employees, rewards performance, and offers genuine opportunities for career development.

If you're an experienced Service Advisor looking for your next challenge, we'd love to hear from you.

Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Service Advisor opportunity, quoting job reference 54039.