Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 28, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
South Thames Colleges Group is looking for a Head of Inclusive Learning at Carshalton and Merton Colleges. As a Head of Inclusive Learning, you will take responsibility for the leadership of Additional Learning Support and the Commissioning of High Needs Support, for all students with learning difficulties. Managing at both strategic and operational levels, you will lead the promotion, delivery, development, and improvement of Additional Learning Support for students across mainstream provision and discrete programmes for students with learning difficulties and/or disabilities, including High Needs Students (HNS). The role will also include working with the Curriculum teams in Colleges, to ensure they meet the Preparing for Adulthood agenda from cross-college HNS. You will be part of a team who are responsible for learning support across the Group and will be expected to apply your own initiative to ensure the continuous improvement, development, and growth of these areas in line with the Group's Strategic Plan. You will have responsibility for the operational management of all aspects of the support services and discrete provision, ensuring high quality provision, effective and efficient use of resources and flexible, student-centred delivery. This group-wide role also holds responsibility for overseeing NEET curriculum provision, including the King's Trust programmes delivered across the group, both as stand-alone courses and as embedded elements within wider programmes. This involves ensuring that the King's Trust Toolkit is implemented effectively and in line with both King's Trust and college requirements. You will also provide line management to the King's Trust Team Leader. We'd like our Heads of Inclusive Learning to be educated to degree level and hold a recognised teaching qualification such as Cert Ed or a PGCE. You will have experience of leading and managing a complex learning support provision and services for students with learning difficulties and/or disabilities within a FE College and have knowledge of meeting student support needs within an FE context, including familiarity with funding mechanisms for students with support needs and best practice to meet Ofsted and legal regulatory requirements. With highly developed communication, interpersonal and prioritisation skills, you will be able to establish credibility with managers, understanding the business need, and be able to produce and analyser data to make informed decisions. Closing date for the return of completed applications is 5th July 2026 Interviews to be held on 8th July 2026. The benefits package includes generous annual leave of 37 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees' physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme. As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK. The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London's largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students' success at the heart of everything we do. We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve. When you click on 'Apply', you will be forwarded to the application page which sits on a platform hosted by an external partner called Blue Octopus who support STCG throughout the recruitment process.
Jun 27, 2026
Full time
South Thames Colleges Group is looking for a Head of Inclusive Learning at Carshalton and Merton Colleges. As a Head of Inclusive Learning, you will take responsibility for the leadership of Additional Learning Support and the Commissioning of High Needs Support, for all students with learning difficulties. Managing at both strategic and operational levels, you will lead the promotion, delivery, development, and improvement of Additional Learning Support for students across mainstream provision and discrete programmes for students with learning difficulties and/or disabilities, including High Needs Students (HNS). The role will also include working with the Curriculum teams in Colleges, to ensure they meet the Preparing for Adulthood agenda from cross-college HNS. You will be part of a team who are responsible for learning support across the Group and will be expected to apply your own initiative to ensure the continuous improvement, development, and growth of these areas in line with the Group's Strategic Plan. You will have responsibility for the operational management of all aspects of the support services and discrete provision, ensuring high quality provision, effective and efficient use of resources and flexible, student-centred delivery. This group-wide role also holds responsibility for overseeing NEET curriculum provision, including the King's Trust programmes delivered across the group, both as stand-alone courses and as embedded elements within wider programmes. This involves ensuring that the King's Trust Toolkit is implemented effectively and in line with both King's Trust and college requirements. You will also provide line management to the King's Trust Team Leader. We'd like our Heads of Inclusive Learning to be educated to degree level and hold a recognised teaching qualification such as Cert Ed or a PGCE. You will have experience of leading and managing a complex learning support provision and services for students with learning difficulties and/or disabilities within a FE College and have knowledge of meeting student support needs within an FE context, including familiarity with funding mechanisms for students with support needs and best practice to meet Ofsted and legal regulatory requirements. With highly developed communication, interpersonal and prioritisation skills, you will be able to establish credibility with managers, understanding the business need, and be able to produce and analyser data to make informed decisions. Closing date for the return of completed applications is 5th July 2026 Interviews to be held on 8th July 2026. The benefits package includes generous annual leave of 37 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees' physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme. As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK. The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London's largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students' success at the heart of everything we do. We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve. When you click on 'Apply', you will be forwarded to the application page which sits on a platform hosted by an external partner called Blue Octopus who support STCG throughout the recruitment process.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 25, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Flow Sports Personnel Ltd
St. Albans, Hertfordshire
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one of their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in wet and dry site leisure operation at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 25, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one of their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in wet and dry site leisure operation at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Leisure Duty Manager An exciting opportunity for a Leisure Duty Manager to lead daily operations across busy leisure, fitness and sports facilities. Ideal for candidates with leisure management, sports centre operations, swimming pool supervision, customer service and team leadership experience. If youve also worked in the following roles, wed also like to hear from you: Assistant Leisure Centre Man click apply for full job details
Jun 25, 2026
Full time
Leisure Duty Manager An exciting opportunity for a Leisure Duty Manager to lead daily operations across busy leisure, fitness and sports facilities. Ideal for candidates with leisure management, sports centre operations, swimming pool supervision, customer service and team leadership experience. If youve also worked in the following roles, wed also like to hear from you: Assistant Leisure Centre Man click apply for full job details
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 22, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Flow Sports Personnel Ltd
St. Albans, Hertfordshire
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one pf their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 22, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one pf their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Flow Sports Personnel Ltd
St. Albans, Hertfordshire
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one pf their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 22, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one pf their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
HR Manager - Manchester Human Resources Manager - The Medlock at Etihad Campus, Manchester We're looking for a Human Resources Manager who will play a key role in shaping the team, the culture and environment from the ground up in a fantastic hotel opening at the heart of Manchester's Etihad Campus , home to Manchester City Football Club . This brand-new 401- key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally. The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment , attracting visitors from around the world. The new hotel will be at the centre of this dynamic environment, providing an exceptional place for guests, teams, and fans to stay and experience everything the campus has to offer. This is your opportunity to make your mark, supporting an opening team to deliver world-class hospitality while building a culture that feels uniquely Medlock. It is essential that there are seamless links with the hotel with the wider Etihad Campus and ensuring a cohesive guest journey that integrates the dynamic sports, entertainment, and hospitality experience. This starts and ends with the people. What's in it for you? Lead HR for a high-profile new opening at one of Manchester's most exciting developments. Be part of a leadership team focused on building a great culture from day one. Work with MCFC, Valor Hospitality and Radisson Hotel Group, benefiting from support while retaining local ownership and autonomy. What you'll be doing: Partner with the General Manager and heads of department to recruit, onboard, and develop a high-performing team. Champion employee engagement, wellbeing initiatives, and recognition programmes. Develop a culture of open communication, inclusivity, trust, and team engagement throughout the hotel and across the Campus. Provide guidance on HR policies, processes, and employment law, ensuring compliance and consistency across the hotel. Support team members and leaders with learning and development opportunities, from induction through to management progression. Manage employee relations, supporting or leading on disciplinary, grievance, and performance matters. Be the HR systems champion, ensuring accurate records and smooth HR operations across payroll, learning, and compliance platforms. About you: Experienced HR professional, ideally within hospitality or service-led industries. Confident in your knowledge and application of employment law, employee relations, and HR best practices. CIPD Lvl 5 qualified (or working towards) A people-focused, approachable leader who is as comfortable advising on policy as you are celebrating team successes. Organised, adaptable, and ready to thrive in the pace and excitement of an opening hotel environment. Experience of working within a Hospitality or Hotel business in a similar position You will report directly to the General Manager , with support from Valor Hospitality's UK and MCFC wider HR teams and systems, ensuring you have the tools to succeed while shaping your own local HR approach. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 B&B. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Fancy joining our team? Ready to be part of history? Apply now and take your hospitality career to the next level! Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
Oct 04, 2025
Full time
HR Manager - Manchester Human Resources Manager - The Medlock at Etihad Campus, Manchester We're looking for a Human Resources Manager who will play a key role in shaping the team, the culture and environment from the ground up in a fantastic hotel opening at the heart of Manchester's Etihad Campus , home to Manchester City Football Club . This brand-new 401- key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally. The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment , attracting visitors from around the world. The new hotel will be at the centre of this dynamic environment, providing an exceptional place for guests, teams, and fans to stay and experience everything the campus has to offer. This is your opportunity to make your mark, supporting an opening team to deliver world-class hospitality while building a culture that feels uniquely Medlock. It is essential that there are seamless links with the hotel with the wider Etihad Campus and ensuring a cohesive guest journey that integrates the dynamic sports, entertainment, and hospitality experience. This starts and ends with the people. What's in it for you? Lead HR for a high-profile new opening at one of Manchester's most exciting developments. Be part of a leadership team focused on building a great culture from day one. Work with MCFC, Valor Hospitality and Radisson Hotel Group, benefiting from support while retaining local ownership and autonomy. What you'll be doing: Partner with the General Manager and heads of department to recruit, onboard, and develop a high-performing team. Champion employee engagement, wellbeing initiatives, and recognition programmes. Develop a culture of open communication, inclusivity, trust, and team engagement throughout the hotel and across the Campus. Provide guidance on HR policies, processes, and employment law, ensuring compliance and consistency across the hotel. Support team members and leaders with learning and development opportunities, from induction through to management progression. Manage employee relations, supporting or leading on disciplinary, grievance, and performance matters. Be the HR systems champion, ensuring accurate records and smooth HR operations across payroll, learning, and compliance platforms. About you: Experienced HR professional, ideally within hospitality or service-led industries. Confident in your knowledge and application of employment law, employee relations, and HR best practices. CIPD Lvl 5 qualified (or working towards) A people-focused, approachable leader who is as comfortable advising on policy as you are celebrating team successes. Organised, adaptable, and ready to thrive in the pace and excitement of an opening hotel environment. Experience of working within a Hospitality or Hotel business in a similar position You will report directly to the General Manager , with support from Valor Hospitality's UK and MCFC wider HR teams and systems, ensuring you have the tools to succeed while shaping your own local HR approach. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 B&B. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Fancy joining our team? Ready to be part of history? Apply now and take your hospitality career to the next level! Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
Activity Manager - Summer 2026 - Various Mediterranean Resorts LOCATION: Europe - We have various Neilson Beach Clubs across the Mediterranean DATES: Summer seasonal, April until November REPORTS TO: Operations Manager SALARY: Up to £1800 PCM gross + Shared accommodation + flights, meals + great overall package. JOB DETAILS: This is one of the most senior overseas positions on our team. It is a full-on, full-season role from early April to mid-November, and you will need to meet with all the details below to be considered. You must be friendly, approachable, enthusiastic, and mature with solid leadership skills. The ideal candidate for this role will bring considerable managerial experience within the active sports environment. You will lead your active resort team to deliver Neilson's extensive resort activity programme to an exceptional standard and ensure all Neilson guests have an unforgettable holiday experience. This will require the perfect combination of solid interpersonal skills and a friendly, approachable, outgoing personality. You will utilise your resort team and the facilities to create a fantastic holiday experience. This will be at the centre of everything you do. You'll ensure your team is a visible presence around the resort. Efficient, reliable, assertive, and conscientious, the team will keep an open line of communication with our guests to maintain excellent rapport. This is a challenging role, so anyone stepping into this role must be highly charismatic. If you are looking for a rewarding career and you are someone who thrives under pressure, this could be the role for you. Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked. JOB CRITERIA & RESPONSIBILITIES Create and implement a comprehensive, multifaceted working activity programme. Ensure that your team consistently delivers on our promises. Continuously challenge and drive your team to achieve/exceed all set quality targets for service and instruction. Continually monitor the services provided by suppliers and take actions to ensure the continued improvement of service initiatives. Set, monitor, and control the active operational budget and financial accounting for the resort. Train, motivate and appraise the active team to ensure the highest levels of instruction. Coordinate and deliver training for the development of your active team. Assist in the management, development, and motivation of all resort staff. Provide continued one to one and group training sessions throughout the season. Set and monitor objectives, carry out appraisals and provide regular feedback for all direct reports. Deal with any grievance/disciplinary issues appropriately and according to Neilson procedures. Coordinate all staff accommodation - liaise with housekeeping for linen, maintenance for repairs and with local owners throughout the season. Accurately conduct Health and Safety, Quality Audits and operational paperwork as requested. Formulate action plans to resolve and prevent any problems. Set up and monitor Key Performance Indicators. Overall responsibility for the maintenance, repair, and security of all Neilson equipment. Overall responsibility for the ordering and tracking of all operational equipment. Develop positive working relationships across all departments, resorts and in the UK office. Maintain excellent customer service and ensure the highest health and safety standards are followed. Create an environment that is always safe for both staff and guests. Oversee the maintenance, repair, and security of all Neilson equipment. Overall responsibility for the appearance of the Neilson Active sites ensuring they always meet guest expectations. Liaise regularly with your General Manager. Organise your teamwork rotas around qualifications and session ratios. Lead your team by example to ensure a smooth daily set-up and pack-down. Ensure that your team is proactively assisting guests to use Neilson equipment. Work in line with your centre-specific operating procedure manual based on the standard operating procedure for your beach and RYA standards. Update and adapt your centre-specific operating procedure manual as required. Ensure you stay up to date with local legislation and that the operation always aligns with these laws. Monitor all aspects of the operation for any risk and update your report daily if required. Coordinate with all departments and support with hosting social events and deliver briefings. Be prepared to move between resorts if required by the operational needs of the business. Willing to help out and cover in other departments as required by the business. Airport transfers: As the first point of guest contact, you will ensure that your team are confident to consistently deliver excellent, personable, informative, and efficient airport transfers to and from the resort. To coordinate the set-up of active departments and hotel at the start of the season and the pack down of the resort at the end of the season. FIRST AID REQUIREMENTS A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course. We also encourage anyone working closely with children to consider obtaining their Paediatric First Aid at Work certificate; however, this is not an obligation for the job. You can search for First Aid at work courses below: Red Cross St Johns Ambulance QUALIFICATIONS AND EXPERIENCE REQUIRED Management and customer service experience. Budgeting and money handling experience. Previous responsibility for health and safety standards. Extensive understanding of the RYA, the BWSW syllabus and the Neilson programme. Royal Yachting Association (RYA) - Windsurfing or Dinghy Instructor qualification - (Including a Power Boat Level 2 certificate) - Highly beneficial. One or more of the following qualifications - Senior Dinghy/Windsurf instructor - Intermediate Planing Windsurf instructor - Advanced windsurf instructor - Foiling dinghy/windsurf instructor - Highly beneficial. MIAS Bike Leader Level 2 - Highly beneficial. LTA or RPT Level 1 or above - Highly beneficial. BWSW Level 2 Coach & SBD2 - Highly beneficial. Level 2 Fitness Instructor & any additional disciplines - Highly beneficial. A solid understanding and knowledge covering the use of resort equipment and the associated safety procedures. Excellent communication and interpersonal skills. To be fun, engaging, safety conscious and informative. The ability to work well under pressure in a fast-paced environment. A dynamic and flexible approach to adapting weather conditions. Strong organisational and time management skills. Flexible to work all the required hours to get the job done well. To be skilled in safety procedures and on-water rescue practice. In-depth understanding of current developments associated with activities provided by Neilson. Knowledge and understanding of child protection. Computer literate with a working knowledge of Microsoft Office. Ability to understand the pros & cons of each activity from a working staff perspective to pre-empt any potential issues/hazards. The ability to confidently hold a conversation and instruct in English. WORKING FOR NEILSON There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. The package includes: Staff accommodation provided on a shared basis - No bills to stress about Breakfast, lunch, and dinner while on duty Travel to and from the resort, within Europe (subject to our staff travel policy) Visa & permits if applicable (UK Passport holders) Full training, including E-learning packages Opportunities for progression via our jump up/Jump higher programmes Uniform specific to your job role One day off per week + accrued holidays Mate's rates & family holiday discounts Emergency medical & dental insurance Opportunities to obtain additional qualifications via the Neilson Academy Feel free to use the resort equipment in your spare time . click apply for full job details
Oct 01, 2025
Full time
Activity Manager - Summer 2026 - Various Mediterranean Resorts LOCATION: Europe - We have various Neilson Beach Clubs across the Mediterranean DATES: Summer seasonal, April until November REPORTS TO: Operations Manager SALARY: Up to £1800 PCM gross + Shared accommodation + flights, meals + great overall package. JOB DETAILS: This is one of the most senior overseas positions on our team. It is a full-on, full-season role from early April to mid-November, and you will need to meet with all the details below to be considered. You must be friendly, approachable, enthusiastic, and mature with solid leadership skills. The ideal candidate for this role will bring considerable managerial experience within the active sports environment. You will lead your active resort team to deliver Neilson's extensive resort activity programme to an exceptional standard and ensure all Neilson guests have an unforgettable holiday experience. This will require the perfect combination of solid interpersonal skills and a friendly, approachable, outgoing personality. You will utilise your resort team and the facilities to create a fantastic holiday experience. This will be at the centre of everything you do. You'll ensure your team is a visible presence around the resort. Efficient, reliable, assertive, and conscientious, the team will keep an open line of communication with our guests to maintain excellent rapport. This is a challenging role, so anyone stepping into this role must be highly charismatic. If you are looking for a rewarding career and you are someone who thrives under pressure, this could be the role for you. Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked. JOB CRITERIA & RESPONSIBILITIES Create and implement a comprehensive, multifaceted working activity programme. Ensure that your team consistently delivers on our promises. Continuously challenge and drive your team to achieve/exceed all set quality targets for service and instruction. Continually monitor the services provided by suppliers and take actions to ensure the continued improvement of service initiatives. Set, monitor, and control the active operational budget and financial accounting for the resort. Train, motivate and appraise the active team to ensure the highest levels of instruction. Coordinate and deliver training for the development of your active team. Assist in the management, development, and motivation of all resort staff. Provide continued one to one and group training sessions throughout the season. Set and monitor objectives, carry out appraisals and provide regular feedback for all direct reports. Deal with any grievance/disciplinary issues appropriately and according to Neilson procedures. Coordinate all staff accommodation - liaise with housekeeping for linen, maintenance for repairs and with local owners throughout the season. Accurately conduct Health and Safety, Quality Audits and operational paperwork as requested. Formulate action plans to resolve and prevent any problems. Set up and monitor Key Performance Indicators. Overall responsibility for the maintenance, repair, and security of all Neilson equipment. Overall responsibility for the ordering and tracking of all operational equipment. Develop positive working relationships across all departments, resorts and in the UK office. Maintain excellent customer service and ensure the highest health and safety standards are followed. Create an environment that is always safe for both staff and guests. Oversee the maintenance, repair, and security of all Neilson equipment. Overall responsibility for the appearance of the Neilson Active sites ensuring they always meet guest expectations. Liaise regularly with your General Manager. Organise your teamwork rotas around qualifications and session ratios. Lead your team by example to ensure a smooth daily set-up and pack-down. Ensure that your team is proactively assisting guests to use Neilson equipment. Work in line with your centre-specific operating procedure manual based on the standard operating procedure for your beach and RYA standards. Update and adapt your centre-specific operating procedure manual as required. Ensure you stay up to date with local legislation and that the operation always aligns with these laws. Monitor all aspects of the operation for any risk and update your report daily if required. Coordinate with all departments and support with hosting social events and deliver briefings. Be prepared to move between resorts if required by the operational needs of the business. Willing to help out and cover in other departments as required by the business. Airport transfers: As the first point of guest contact, you will ensure that your team are confident to consistently deliver excellent, personable, informative, and efficient airport transfers to and from the resort. To coordinate the set-up of active departments and hotel at the start of the season and the pack down of the resort at the end of the season. FIRST AID REQUIREMENTS A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course. We also encourage anyone working closely with children to consider obtaining their Paediatric First Aid at Work certificate; however, this is not an obligation for the job. You can search for First Aid at work courses below: Red Cross St Johns Ambulance QUALIFICATIONS AND EXPERIENCE REQUIRED Management and customer service experience. Budgeting and money handling experience. Previous responsibility for health and safety standards. Extensive understanding of the RYA, the BWSW syllabus and the Neilson programme. Royal Yachting Association (RYA) - Windsurfing or Dinghy Instructor qualification - (Including a Power Boat Level 2 certificate) - Highly beneficial. One or more of the following qualifications - Senior Dinghy/Windsurf instructor - Intermediate Planing Windsurf instructor - Advanced windsurf instructor - Foiling dinghy/windsurf instructor - Highly beneficial. MIAS Bike Leader Level 2 - Highly beneficial. LTA or RPT Level 1 or above - Highly beneficial. BWSW Level 2 Coach & SBD2 - Highly beneficial. Level 2 Fitness Instructor & any additional disciplines - Highly beneficial. A solid understanding and knowledge covering the use of resort equipment and the associated safety procedures. Excellent communication and interpersonal skills. To be fun, engaging, safety conscious and informative. The ability to work well under pressure in a fast-paced environment. A dynamic and flexible approach to adapting weather conditions. Strong organisational and time management skills. Flexible to work all the required hours to get the job done well. To be skilled in safety procedures and on-water rescue practice. In-depth understanding of current developments associated with activities provided by Neilson. Knowledge and understanding of child protection. Computer literate with a working knowledge of Microsoft Office. Ability to understand the pros & cons of each activity from a working staff perspective to pre-empt any potential issues/hazards. The ability to confidently hold a conversation and instruct in English. WORKING FOR NEILSON There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. The package includes: Staff accommodation provided on a shared basis - No bills to stress about Breakfast, lunch, and dinner while on duty Travel to and from the resort, within Europe (subject to our staff travel policy) Visa & permits if applicable (UK Passport holders) Full training, including E-learning packages Opportunities for progression via our jump up/Jump higher programmes Uniform specific to your job role One day off per week + accrued holidays Mate's rates & family holiday discounts Emergency medical & dental insurance Opportunities to obtain additional qualifications via the Neilson Academy Feel free to use the resort equipment in your spare time . click apply for full job details
