1471 jobs found

A 1st class position support has just been created within a successful and extremely friendly Wealth and Asset Manager based in Hertfordshire. This would suit an individual with at least 12 month Investment or IFA Administration experience. Working largely from the offices ( with some flexibility for hybrid working) the role encompasses a full range of technical support administration and suitability report writing. Duties Include: Administration of a full range of Private client Pension and Investment products. Coordinating with external professionals, such as solicitors and accountants, to provide a holistic service to clients. Assisting in the training of new staff, sharing knowledge and best practices in support. Conducting comprehensive research on financial products to support planners in making informed recommendations. Implementing risk analysis techniques to assess and mitigate potential threats to clients' financial objectives. Streamlining processes for gathering client financial information, significantly improving efficiency and accuracy. Daily use of Provider Platforms and back office systems. The role offers a very competitive salary and range of benefits and is available immediately.

Customer Service Administrator (Call Centre) vacancy! Annual Salary : £27,010 Location : Finchley Central, N3 Job Type : Permanent, Full-time Join our team as a Customer Service Administrator in a dynamic call centre environment. This role is perfect for someone who thrives in a fast-paced setting and is committed to delivering exceptional customer service. You will be handling a high volume of inbound calls, managing email correspondence, and processing data efficiently. Day-to-day of the role: Handle a high volume of inbound calls from homeowners, solicitors, and third parties. Identify caller needs, resolve queries, and manage expectations effectively. Coordinate with internal departments and direct calls as needed. Maintain accurate records and update the database consistently. Review information from systems, leases, and HM Land Registry. Escalate priority issues where required. Manage correspondence in line with company policies. Support team members and contribute to team objectives. Identify trends and suggest process improvements. Required Skills & Qualifications: GCSEs (or equivalent) in English and Maths (Grade C or above). Strong IT skills, including database use and data entry. Excellent communication and customer service skills. High attention to detail and strong organisational ability. Ability to multitask in a fast-paced environment. Strong understanding of data protection and accuracy. Benefits: Competitive salary with potential increase. Hybrid working option available after probation. Structured working hours with rotating shifts. Professional development and training opportunities. Apply now!

Financial Planning Administrator Manchester / Hybrid (3 days WFH) NJR Recruitment are pleased to be yet again working in Partnership with an impressive firm of Independent & Chartered Financial Planners based in the Heart of Manchester City Centre. Founded in 2016, Our client typically advises high net worth individuals or families, or high-income professionals across all sectors. They also work with business owners and entrepreneurs in all industries, from start-ups and established SMEs (small to medium enterprises) through to exit planning on sale. A Senior Administrator is now required to form part of their professional and friendly team in which the successful candidate will be fully responsible for a demanding and varied role. Duties will consist of: " Complete all compliance administration associated with new business. " Ensure new business submitted to the insurance company is fully completed and compliant. " Ensure that all new business is input to iO accurately, including fee/commission expectation. " Monitor new business progress and chase outstanding documentation. " Accurately check and issue policy documents. " Produce quotations as requested using Assure web or other databases as required and requesting illustrations from providers. " Complete all general correspondence as required ensuring that the Adviser and clients are provided with an effective and efficient service. " Produce client summaries/valuations as requested for new and existing clients within specified deadlines. " Advise product providers of changes of agency (LOA's) " Deal with clients in relation to queries on their policies/investments and ensuring that any necessary changes are completed by the product provider. " Maintain up to date records for new business submissions and pipeline. " Liaise effectively with clients, product providers and Directors. " Provide any general information as requested by clients, Directors or the management team. " Answer the telephone in a polite and professional manner. " Assist other Administrators/Advisers as required/requested. " General typing of correspondence. " Co-ordination of Adviser's diary, such as making appointments. " Attend relevant internal or external training. " Attend provider training sessions in relevant subjects. " Undertaking any other reasonable duties, as requested. Skills and Experience " Previous experience in an IFA environment " Interpersonal skills - able to work as part of a team and communicate professionally with clients " Proactive - willing to continue to develop, be enthusiastic " Highly organised, methodical, disciplined and meticulous " Ability to prioritise " Computer literate - Outlook, Word, Excel " Excellent keyboard skills " Knowledge of Intelliflo (iO), provider websites (particularly Cofunds/AJ Bell) would be preferable Candidates applying for the role should offer some form of experience working in the financial services sector from IFA firms or Product Providers. If you are interested in this role, then apply directly or for further information speak to one of our specialist consultants quoting reference NJR16773

Our client, a leading business in the Financial Services industry is seeking a Mortgage Administrator to join them on a full-time, permanent basis. Due to an exciting period our client is looking for a Mortgage Administrator to join their team, working closely with the team and Director to ensure a high-level of administrative support is maintained in line with the mortgage process, maintaining a high-level of accuracy and attention to detail at all times in line with regulations. The ideal candidate will have some form of Mortgage / Finance-related administration experience, and be a diligent, proactive candidate with excellent customer service experience. Key Responsibilities: Support the team of Advisors and Director with mortgage-related research for clients, administration, suitability reports and client communication Act as the first point of contact for any client or third-party questions Maintain a high-level of industry and regulatory knowledge Handle all compliance documentation Ensure all data and information is maintained accurately on the inhouse system Support with a combination of residential, commercial and BTL mortgages, through to completion Key Experience: Previous experience in the Financial Services / Mortgage sector is advantageous, although not essential Strong administrative experience, able to work both independently and as part of a team Excellent communicator, confident working with colleagues, clients and third parties of all levels Able to work in a regulated environment, maintaining the highest standards of accuracy and attention to detail at all times Excellent written and verbal communication Great attitude to work, keen to learn and progress This is an excellent opportunity for a Mortgage Administrator to join a thriving business who are leaders in their field, experiencing an exciting period of change. You will be working closely with the Director, providing a high-level of support whilst dealing with clients and third parties. CVs are being reviewed, so please apply now for immediate consideration.

Senior Associate, Restructuring & Insolvency - KR8 Advisory About KR8 Advisory A unique opportunity to join KR8 Advisory, a Managing Director-led Restructuring & Advisory practice, part of the K3 Advisory Group, based in London, Manchester and Leeds. This is an opportunity to be part of an ambitious and experienced team with a strategic plan to grow its service proposition and expand into other key locations. KR8 Advisory is looking for experienced Senior Associates to support the delivery of high-impact Restructuring and Advisory solutions to SME's, Mid-market Corporates, Lenders and Stakeholders across the UK. About the Role - Senior Associate - Restructuring & Insolvency Roles are available in our offices in Manchester, London and Leeds and as a Senior Associate you will play a key role in managing your own varied caseload of Restructuring and Advisory engagements, including Administrations, Liquidations (solvent and insolvent), CVAs and Accelerated M&A processes. Working closely with Senior Managers and Directors, you will help deliver effective solutions and added value to our clients. You will be an experienced Restructuring & Insolvency Administrator already familiar with the processes involved in managing Administrations, Liquidations and CVA's. The role offers the opportunity to further develop your technical and commercial expertise through exposure to complex insolvency appointments, business advisory projects, business sales and stakeholder-led restructuring assignments. We are committed to supporting professional development and will provide full study support and training where required. While not essential, the successful candidate will ideally have already commenced a professional accountancy qualification (ACA or ACCA) and/or hold the Certificate of Proficiency in Insolvency (CPI). Role Responsibilities Experience of formal insolvency appointments, including Administrations, Liquidations, CVAs and Accelerated M&A processes, with exposure to advisory assignments being advantageous including managing critical short term cashflow management assignments. Strong financial analysis skills with the ability to review financial statements to identify key assets, liabilities and secured lender positions. Commercially minded, with confidence engaging with clients, lenders, legal advisers and other key stakeholders. Excellent written and verbal communication skills, with the ability to build and maintain professional relationships. Strong organisational skills and the ability to manage multiple assignments and competing deadlines effectively. Ability to deal with all areas of case management, progression and statutory investigations. Whilst not essential, experience supporting on trading assignments would be ideal. Proficient in Microsoft Office, particularly Excel, and the use of IPS or equivalent software. A collaborative team player who is willing to support, coach and develop junior colleagues. An interest in business development and contributing to the growth of client relationships and new opportunities. Committed to ongoing professional development and maintaining high technical standards. What We Offer We have exciting and highly ambitious plans to continue our growth across the UK. You will be supporting the development of a new Restructuring and Advisory practice with direct access to senior leaders across the KR8 offices and other K3 Advisory Group service lines. In addition to the above, we also offer a competitive salary and benefits package, together with strong opportunities for career development and progression.

Full Time, Up to £32,000 Taunton Hybrid working (3 days in office) This opportunity would suit an experienced Financial Services Administrator or Client Administrator who enjoys being a key part of the advice process and wants to work in a modern, growing financial planning business. If you enjoy keeping things organised, supporting advisers and paraplanners, liaising with providers and making sure clients receive an excellent service, this could be a very good opportunity. This is a varied role where you will play an important part in supporting the delivery of the advice service. You will be involved in new business processing, keeping client records up to date, handling letters of authority, working with providers and third parties, and helping ensure Financial Planners have everything they need to support clients effectively. The role also involves maintaining accurate records, supporting pipeline progression, assisting with meeting preparation and helping deliver a high standard of service across the business. The Business This is a growing and ambitious financial planning and wealth management business with a strong focus on delivering high quality advice and an exceptional client experience. The firm is investing heavily in technology, operational efficiency and the long term development of its people. It is building a modern advice business designed to make financial planning more accessible, efficient and valuable for clients, while also creating a supportive and progressive environment for staff. This is an opportunity to join a business that is continuing to evolve, where administration is seen as a key part of delivering excellent outcomes for both clients and advisers. The Role Working as a Client Administrator, you will support Financial Planners, Personal Assistants and Paraplanners with the administration involved in delivering the advice service. This is a broad and hands on role. Responsibilities will include taking ownership of the new business application process, processing new business within agreed service levels, working with providers and other third parties, handling letters of authority and transfer authorities, issuing documentation, maintaining accurate records on internal systems, assisting with pipeline updates and helping ensure planners are fully prepared for client meetings. You will also deal with telephone queries, support the management of incoming and outgoing post when required, help resolve outstanding issues, and look for ways to improve processes and client outcomes. Previous experience within financial services and in a client focused administration role will be important, along with strong organisational skills, good communication and the ability to manage multiple tasks effectively. Experience with industry systems or back office systems would be helpful, although training can be provided where needed. The Benefits Competitive salary depending on experience Hybrid working with 3 days in the office Private Medical Insurance Medicash Health Cash Plan Pension plan with 5% employer contribution and minimum 3% employee contribution Group Income Protection at 75% of base salary Group Life Assurance at 4x base salary 28 days holiday, rising to 30 days after 2 years of service Applying To find out more about this opportunity, simply apply here. One of our team will be in touch to talk you through the role in more detail and, if it feels like the right fit, we will support you through the interview process.

Income Reconciliation Administrator 6 Month FTC Remote Competitive Salary This opportunity would suit an experienced Financial Services Administrator, Income Administrator or Reconciliation Administrator who has worked within an IFA, wealth management or financial services environment. If you enjoy working with detail, keeping records accurate, resolving queries and supporting the smooth running of a financial planning business, this could be a very good opportunity. This is a 6 month fixed term contract where you will support the income reconciliation function within a growing financial planning business. You will be involved in recording payments, allocating provider commissions, dealing with fee and commission queries, reviewing aged debt reports and supporting month end processes. You will be working closely with the Operations Support Manager and wider administration team, helping ensure fees, commissions and income records are accurate, up to date and properly maintained. The Business This is a growing and ambitious financial planning and wealth management business with a strong focus on delivering high quality advice and an exceptional client experience. The firm is investing heavily in technology, operational efficiency and the long term development of its people. It is building a modern advice business designed to make financial planning more accessible, efficient and valuable for clients, while also creating a supportive and progressive environment for staff. This is an opportunity to join a business that is continuing to evolve, where administration, operations and accurate records are seen as key parts of delivering excellent outcomes for both clients and advisers. The Role Working as an Income Reconciliation Administrator, you will support the finance and operations function with fees, commissions and income reconciliation administration. This is a detailed and hands on role. Responsibilities will include accurately recording payments received into company bank accounts, allocating commissions received from providers against outstanding invoices, supporting fee and commission related queries, reviewing aged debt reports and helping resolve issues that may prevent payment. You will also ensure relevant documentation, including provider commission statements and bank account records, is saved correctly to internal systems. The role will involve supporting month end close off, helping produce management information and maintaining accurate records within the back office system. Previous experience within an IFA, wealth management or financial services environment will be important. Experience in income administration, fee and commission reconciliation or a similar operational role would be particularly useful. Good knowledge of financial services products and processes would be beneficial, along with strong Excel, Microsoft Office and administration skills. Experience using Curo would be an advantage, although training can be provided where needed. You will need to be organised, accurate and able to manage deadlines. This role would suit someone who enjoys working methodically, solving problems and making sure detail is right. The Benefits Competitive salary depending on experience Remote working 6 month fixed term contract Opportunity to join a growing national advice business Strong potential to move into other roles across the business Supportive team environment Training on internal systems where required Applying To find out more about this opportunity, simply apply here. One of our team will be in touch to talk you through the role in more detail and, if it feels like the right fit, we will support you through the interview process.

Senior Insolvency Administrator South of England Remote, Hybrid or Office-Based Competitive Salary + Excellent Benefits Imperium Financial Recruitment is acting as an employment agency on behalf of a leading and highly respected firm of insolvency specialists that is seeking an experienced Senior Insolvency Administrator to join its growing team. This is an excellent opportunity for a career-driven insolvency professional who has extensive experience managing a varied portfolio of corporate insolvency cases from appointment through to closure. The successful candidate will be responsible for handling a range of corporate insolvency assignments, including Administrations, Creditors' Voluntary Liquidations (CVLs), Members' Voluntary Liquidations (MVLs), Compulsory Liquidations and Company Voluntary Arrangements (CVAs), whilst maintaining high levels of technical accuracy and client service throughout the case lifecycle. Key Responsibilities Managing a portfolio of corporate insolvency cases from cradle to grave. Preparing statutory documentation, reports and correspondence. Liaising with directors, creditors, solicitors, agents and other stakeholders. Realising company assets and conducting investigations where required. Attending meetings with clients and stakeholders as necessary. Assisting Insolvency Practitioners with case progression and compliance matters. Ensuring all cases are administered in accordance with insolvency legislation and regulatory requirements. Supporting and mentoring junior members of the team where appropriate. Requirements Previous experience working within a corporate insolvency environment. Proven experience managing corporate insolvency cases from appointment to closure. Strong knowledge of UK insolvency legislation and procedures. Excellent communication and organisational skills. Ability to manage multiple cases and deadlines effectively. CPI, ACA, ACCA or relevant insolvency qualifications would be advantageous but are not essential. What's on Offer Flexible working arrangements with remote, hybrid or office-based options available. Competitive salary and benefits package. Genuine career progression opportunities within a market-leading firm. Exposure to a diverse and interesting portfolio of corporate insolvency assignments. Supportive and collaborative working environment. If you are an experienced Corporate Insolvency Administrator looking to take the next step in your career with a leading insolvency practice, we would be delighted to hear from you. Imperium Financial Recruitment is acting as an Employment Agency in relation to this vacancy.

Thrive Group are delighted to be working with our client in Frome who are actively looking to recruit a Technical Administrator t to join the team on a permanent basis. What you will be doing : The successful candidate will ensure that all products, raw materials, and suppliers comply with food legislation, customer requirements, and internal standards click apply for full job details

Join us as a Senior Pensions Administrator within our Outsourcing line of business based out of our offices in Redhill, Leeds or Welwyn working hybrid. You will work within a team to provide a high quality service to our impressive portfolio of clients that include prestigious and market leading global companies. In the role of Senior Pensions Administrator, you will take on advanced calculations and administration of complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of junior team colleagues. This gives you the opportunity to work on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects. The Role Accurately processes and manages complex pensions calculations and queries across a variety of different pension processes and case types such as Retirements, Transfers, Deaths. Cases and processes are completed to a high standard proving accurate and well worded correspondence Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to ensure work is right first time and output targets across the team. Acts as a point of escalation for the team for technical issues, non-standard cases, and member complaints. Utilises previous knowledge and experience in pension legislation/regulations as well as WTW guidance and procedures to ensure day to day work on an individual and team basis is of a high quality. Supports the Team Leader in ensuring that all service level agreements and performance standards are achieved on a day-to-day basis and takes responsibility for coordinating team workload and some management or client responsibilities delegated by the Team Leader. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Continuously seeks to identify areas where the service to clients /members could be improved and takes forward process improvements as required. Assists in complex and project-based work as and when required. What you'll bring Previous experience working in an occupational pension administration team (DB experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Experience and knowledge of the DB manual calculations required for a variety of administration processes. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client member queries at the same time, whilst maintaining a high-quality service. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Experience of coaching and supporting less experienced colleagues. Experience of working in a hybrid/multi-site team would be an advantage. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. (OGB2)

Are you an experienced administrator/PA and confident supporting a busy team? We are working with an established business in Kettering and looking for you! This team assistant position is a busy one and no two days will be the same. We are looking for a confident and competent administrator, someone who can handle several projects at a time and produce great results. The role is office based as you will be the key point of contact for the team, clients and consultants. You will work with part of larger business support function but will be responsible for your own portfolio. Duties and responsibilities will include: Being first point of contact for the team, their clients and consultants Handling any initial queries and escalating when required Prepare all proposals, quotations, terms of business and relevant documents Ensure all projects are managed through CRM and maintain Support with all relevant administrative tasks for projects - managing workflows, coordinating any external suppliers or contractors Diary management and travel arrangements Support for meetings - such as preparing PowerPoint presentations Reporting Who are we looking for? Previous experience in a similar role Excellent communicator Able to prioritise workloads Confidence with all Microsoft Office Packages and well as knowledge of maintaining CRMs Excellent organisation skills and exceptional attention to detail - you will be proof reading! Does this sound like you and are you ready to join a business that is going somewhere? Apply today via the link.

Job Title: Paraplanner Salary: £45,000 - £55,000 Location: Hertford Term: Permanent An award winning private Financial Planning business is in search of an experienced paraplanner to join their thriving business. You will be working in a successful business where you can show off your independent thinking, desire to contribute to a growing business and be on the journey whilst progressing your career. Main Purpose & Scope of the Paraplanner Role: The Paraplanner provides essential support to the Financial Advisers by conducting detailed research, analysis, and report writing to ensure that clients receive high-quality financial advice tailored to their individual needs. The role involves preparing suitability reports, maintaining accurate client records, and ensuring all recommendations comply with FCA regulations and internal compliance standards. The Paraplanner works closely with advisers and administrators to deliver an efficient advice process, from initial client fact-finding through to implementation, ensuring excellent client service and operational efficiency. The scope of the role includes technical research, cashflow modelling, product comparisons, and drafting clear, compliant documentation, with a focus on accuracy, timeliness, and professionalism. Duties of the Paraplanner role: Client Acquisition Collect and organise financial data from clients (income, expenses, assets, liabilities) following Financial Adviser meetings, ensuring accurate input into the CRM database. Maintain accurate and up-to-date client records within the CRM and contribute to process improvements. Submit and track applications with providers, ensuring timely follow-up. Ensure client documentation and forms remain current and compliant. Attend client meetings to provide technical and administrative support as required. Existing Clients Prepare performance data and supporting materials for client review meetings, including meeting check sheets. Record and action agreed follow-ups from client reviews, including portfolio risk profile updates. Support account changes and set-up for existing clients as needed. Assist with client queries, including guidance on the Investor Portal. Update financial models, projections, and cashflow planning tools to help illustrate client goals and outcomes. Skills and experience required for the Paraplanner role: Experience and Knowledge Strong understanding of financial planning principles, products, and investment solutions, ideally gained through previous paraplanning or financial services experience. Familiarity with FCA regulations, compliance requirements, and suitability reporting. Experience liaising with clients, advisers, and management to gather information and support the advice process. Proficient in the use of financial planning tools, CRM systems, and Microsoft Office (Word, Excel, Outlook, PowerPoint) with strong technical aptitude. Experience in producing client reports, cashflow modelling, and product research (desirable). Skills Strong analytical and problem-solving skills with the ability to interpret complex financial information. Excellent organisational skills with a keen eye for accuracy and attention to detail. Effective time management and prioritisation skills, with the ability to manage fluctuating workloads and meet deadlines. High standard of written, numerical, and verbal communication skills, able to explain technical information clearly. Strong interpersonal skills with the ability to build effective working relationships with clients, colleagues, and providers. Salary and Benefits for the Paraplanner role: £45,000 - £55,000 Annual bonus based on company performance Hybrid flexible working structure (1 day per week at home) Health cover 5% pension contribution 25 days holiday (inc. bank holidays) 35 hour week Please apply on line or call Mary on (phone number removed) for more information. This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency. Cancel

Customer Support Manager Managing Customer Accounts in-line with contractual commitments and ensuring Program expectations and KPIs are met or exceeded. Acting as the key interface between Customers and Internal Support Departments ensuring strong and lasting relationships are built and maintained at all levels within both organisations. The processing of Repair Orders from the point the Repair Order is created by the Customer to the point the Repair Order is closed by the Customer, including Tracking, Status Reporting, Quote Processing, Query Resolution and Supplier Management as agreed with the customer. Managing the service delivery of Internal Support Departments (Tech Services, Sourcing, MIS and Finance) and ensuring Customer requirements are responded to in a timely and efficient manner. Development and presentation of Customer Performance Reports and representation of company during Customer Program Reviews. Supporting the Sales and Business Development Team during the implementation of new Customer Programs. The continuous review of company processes and procedures and Customer interactions to ensure that both internal efficiencies and Customer satisfaction are maximised. Essential Duties & Responsibilities Develop and maintain strong relationships with both Customers and key Suppliers, continually seek to improve working methods and communications. Act as the main interface between the Customer and Company at an operational level. Handle the day-to-day operational aspects of the Customer / Supplier interface in a professional, diligent and responsible manner. Work alongside the Account Program Manager to ensure that Customer expectations and KPIs are met and, wherever possible, exceeded. Identify areas of poor performance or opportunities for improvement and developing solutions, which when implemented, will resolve these problems. Represent Company during Customer Performance Reviews and Key Supplier visits. Customer Performance: Control and manage the Customer Mailbox - responding to all Customer issues and questions in a timely manner, escalating internally if required and, where necessary, proposing operational changes to meet Customer s evolving needs. Manage the processing of Customer ROs, Quotes and Queries in line with Customer Defined KPIs. Monitor the Repair Order status throughout the Repair Loop, maintaining systems with latest status data, delay explanations and other relevant supplier information. Maintain expedited Repair Orders with detailed comments and accurate ship dates to meet customer requirements. Supplier Performance: Enforce Customer and Company Contractual Terms with Supplier base. Work to improve overall TAT performance and drive down aged orders. Support the resolution to all aspects of Supplier interaction. Identifying threats to service levels, apply Supplier, Customer and internal escalation. Negotiating proposals to resolve and mitigate. Identify opportunities for Key Supplier Performance Reviews including Score-Carding, Customer Feedback and Strategic Problem Resolution to improve service levels to the customer. Support the Account Program Managers during start-up phase of new programs including development and implementation of new processes and procedures, the development of internal IT System requirements and the compiling and distribution of Priming Material to Supplier Base. Support monthly and quarterly customer performance programme reviews, including presentation of TAT improvement remedies. Team Performance: Set and continually reinforce clear goals to Customer Account Administrators, providing training, reviewing performance, mentoring and in the moment feedback where necessary. Identify opportunities to delegate tasks to Customer Account Administrators for effective workload management. Candidate Profile: Understanding of the Company commercial position and its relationships with its Customer and Supplier base. Experience in process analysis/Continuous Improvement/lean management desirable. Customer Service experience essential. Ability to respond to change quickly and effectively. Customer focused with a commitment to customer satisfaction and ability to build strong working customer relationships Good communicator and strong interpersonal skills. Strong initiative and ability to provide creative solutions to problems. Able to address immediate customer and team needs in the context of overall company strategy An excellent team player with strong ability to motivate others and drive the team to meet or exceed KPIs. Strong time management and organisational skills and ability to co-ordinate workload under pressure Good practical problem solving skills and the ability to make decisions when required or appropriate. Have an understanding of Information Security practices and be able to attain and maintain competency in those as prescribed by Company policies. Ability to handle all personal data in confidence; with integrity and in a manner of which ensures appropriate security measures are met and adhered to, which include protection against unlawful processing or accidental loss, destruction or damage in line with GDPR compliance.

Senior Administrator - Financial Services n- 12 month Fixed term contract Liskeard, Cornwall (Office-Based / Hybrid / Remote Options) Full-Time Monday - Friday, 8:30am - 5:00pm About the Company We are a small, friendly and well-established Independent Financial Adviser (IFA) firm based in Liskeard. With a strong reputation for delivering high-quality, personalised financial advice, we pride ourselves on providing an exceptional level of service to our clients. Due to continued growth, we are now looking for an experienced Senior Administrator to join our team. The Role This is a key position within the business, providing vital support to both Advisers and the wider Administration team. You will play an important role in ensuring a smooth and efficient client journey from application through to completion. Key responsibilities include: Processing new business applications across a range of financial products Supporting Advisers and the Administration team with day-to-day tasks Monitoring protection cases from submission to completion Liaising with clients by phone regarding medical questionnaires and case progress Chasing providers to obtain updates and progress applications Keeping clients informed throughout the process Maintaining accurate and up-to-date records Assisting with general administrative duties as required About You We are looking for a proactive, professional and detail-oriented individual who thrives in a fast-paced environment. You will have: A minimum of 3 years' experience in Financial Services administration ( essential ) Ideally, working knowledge of Intelligent Office (desirable) Excellent communication skills, both written and verbal A confident and professional telephone manner Strong organisational skills and attention to detail A positive, team-focused attitude Qualifications: No formal qualifications are required; however, any recognised Financial Services qualifications would be advantageous. The Package Salary: £28,000 - £35,000 per annum (depending on experience) 25 days annual leave + bank holidays Company pension scheme Work mobile phone (if required) Laptop/printer provided (if required) Flexible working options (office-based, hybrid, or remote considered) Why Join Us? Be part of a supportive and close-knit team Work within a reputable and growing IFA firm Opportunity to take ownership of your role and make a real impact Flexible working options to suit your lifestyle

You as the HR Administrator will play a key role in delivering an efficient, compliant, and high-quality HR service across the full employee lifecycle. The role is responsible for the day-to-day coordination and administration of HR processes, ensuring accuracy, strong audit trails, and compliance with UK employment law, right to work requirements, and industry standards. Main Duties and Responsibilities Administration Act as the first point of contact for all UK HR queries, providing a responsive and professional service to employees. Maintain accurate employee data within HR systems promptly and correctly. Manage the UK HR inbox, responding within agreed timeframes, and ensure all documentation is complete, compliant, and stored in line with GDPR and audit requirements. Onboarding & New Starters Own the onboarding process from pre-employment through to week 1, including managing communications, coordinating and hosting inductions, and ensuring all compliance requirements. Ensure new starters are accurately set up across HR systems, payroll, and benefits, with complete and compliant employee records maintained. Payroll & Benefits Own the preparation and accuracy of all monthly payroll data, including starters, leavers, contractual changes and any other updates. Maintain payroll trackers and audit trails, resolve payroll queries, and support the smooth running of the monthly payroll cycle. Also manage employee benefits, liaising with providers where needed, and process HR-related invoices accurately and on time. Time, Attendance & Leave With support from the HR Advisor, administer annual leave, sickness absence, and family-friendly leave processes, ensuring all data is accurately recorded within HR systems. Support managers with basic absence queries and ensure relevant information is captured and shared with the HR Advisor in a timely manner. Employee Relations Support Provide administrative support across employee relations processes, including preparing letters, meeting notes, and documentation. Support HR Advisor and Manager with case administration, ensuring records are accurate, well-organized, and maintained in line with confidentiality and compliance requirements. Global Mobility & Compliance Own the administration and tracking of A1 certificates and visa requirements, ensuring records are accurate and up to date. Maintain Right to Work documentation and support with sponsor license requirements, escalating any risks or upcoming deadlines as needed. Reporting & HR Data Maintain accurate people data and support the production of regular HR reports, including joiners, leavers, absence, and payroll inputs. Ensure trackers and reporting data are consistently updated, reliable, and available to support business decision-making. Leavers & Offboarding Process resignations and manage all leaver administration, including preparing documentation, updating HR systems, and coordinating final payroll inputs. Support the exit interview process and ensure all records are accurately completed and archived. Continuous Improvement This role allows for suggestions and recommendations on process improvement and involvement in Group HR projects. Identify opportunities to improve HR processes and administrative efficiency, supporting ongoing system and process improvements. Contribute to standardising HR practices and support wider HR projects as required. Skills and Experience Required for the HR Administrator: Strong communication and attention to detail. Proficient in Microsoft Office and HRIS systems. Ability to learn new things quickly and work under pressure. Time-management and prioritisation skills Experience in HR Administration or a similar role, preferably within construction or a similar blue-collar environment.

Office Angels West End are recruiting for Clinical Administrator for a private clinic based in Harley Street. Location: Harley Street - Private Mental Health clinic Contract Type: Temporary Working Pattern: Full Time Salary: 14.85 per hour Hours are: 07.45 - 15.45 & 12.00 - 20.00 on a rota basis and you will need to work 1 Saturday per month - 10.00 - 17.00 Start date: ASAP on an ongoing basis Are you passionate about healthcare and looking for an opportunity to make a real difference? I am seeking a proactive and highly organised Medical Receptionist to join our vibrant team at a private healthcare clinic in the heart of London. If you thrive in a fast-paced environment and are dedicated to providing exceptional patient experiences, we want to hear from you! About Us: Our client is a high-profile private mental healthcare clinic built on a legacy of excellence. Position Overview: As the welcoming face of the clinic, you will play a vital role in supporting their medical professionals and enhancing patient experiences. Your responsibilities will include: Front of House & Patient Support Be the first point of contact for patients, addressing inquiries with warmth and professionalism. Ensure a smooth patient flow and contribute to a consistently positive experience. Administration and Coordination Manage clinical diaries, schedule appointments, and coordinate patient visits with precision. Assisting with payments draught and send correspondence, reports, and letters to a high professional standard. Maintain accurate and confidential patient records Work closely with clinicians and administrative colleagues to support patient care. Implement streamlined processes to enhance clinic operations. Qualifications: We're looking for someone who brings: Previous experience in a medical administrative role, ideally in a private healthcare setting. A warm, professional communication style to interact effectively with patients and clinicians. Strong organisational skills and the ability to remain calm under pressure. Familiarity with medical terminology and procedures. Proficiency in digital healthcare systems Why Join Us? Be part of a pioneering clinic that values ethical healthcare delivery. Opportunities for professional growth within a supportive and dynamic team. Competitive salary package, along with holiday pay. Work in a beautiful setting located near the vibrant Marylebone High Street. Ready to Make a Difference? If you are enthusiastic about healthcare and eager to support our clinicians and patients, we would love to hear from you! Application Process: To apply, please send your CV and a cover letter detailing your relevant experience and why you would be a fantastic fit for our team to (url removed) Join us in providing exceptional healthcare and be a part of something truly special! We can't wait to meet you! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Senior Administrator - Financial Services n- 12 month Fixed term contract Liskeard, Cornwall (Office-Based / Hybrid / Remote Options) Full-Time Monday - Friday, 8:30am - 5:00pm About the Company We are a small, friendly and well-established Independent Financial Adviser (IFA) firm based in Liskeard. With a strong reputation for delivering high-quality, personalised financial advice, we pride ourselves on providing an exceptional level of service to our clients. Due to continued growth, we are now looking for an experienced Senior Administrator to join our team. The Role This is a key position within the business, providing vital support to both Advisers and the wider Administration team. You will play an important role in ensuring a smooth and efficient client journey from application through to completion. Key responsibilities include: Processing new business applications across a range of financial products Supporting Advisers and the Administration team with day-to-day tasks Monitoring protection cases from submission to completion Liaising with clients by phone regarding medical questionnaires and case progress Chasing providers to obtain updates and progress applications Keeping clients informed throughout the process Maintaining accurate and up-to-date records Assisting with general administrative duties as required About You We are looking for a proactive, professional and detail-oriented individual who thrives in a fast-paced environment. You will have: A minimum of 3 years' experience in Financial Services administration ( essential ) Ideally, working knowledge of Intelligent Office (desirable) Excellent communication skills, both written and verbal A confident and professional telephone manner Strong organisational skills and attention to detail A positive, team-focused attitude Qualifications: No formal qualifications are required; however, any recognised Financial Services qualifications would be advantageous. The Package Salary: £28,000 - £35,000 per annum (depending on experience) 25 days annual leave + bank holidays Company pension scheme Work mobile phone (if required) Laptop/printer provided (if required) Flexible working options (office-based, hybrid, or remote considered) Why Join Us? Be part of a supportive and close-knit team Work within a reputable and growing IFA firm Opportunity to take ownership of your role and make a real impact Flexible working options to suit your lifestyle

ID London Team Administrator 12 Month Contract London (2/3 days onsite) Are you ready to energise your career? Join our client, a leading organisation in the energy sector, as an ID London Team Administrator! In this dynamic role, you will be at the forefront of supporting our Infrastructure Delivery Team, ensuring they operate efficiently and effectively. About the Role : As the ID London Team Administrator, you will play a crucial role in providing proactive administrative support to the London Tunnels team. Your contributions will help us power the nation and keep our energy network evolving. If you thrive in a fast-paced environment and enjoy multitasking, this is the opportunity for you! Key Responsibilities : Serve as the first line of communication for team inquiries, keeping information up-to-date and accessible. Raise and manage Purchase Order requests, ensuring compliance with business processes while collaborating with Delivery Teams and finance. Oversee the onboarding and offboarding process, coordinating inductions and site access for new starters. Arrange travel and accommodation bookings and file expense claims for the L&SE team. Manage logistics for site visits, liaising with external stakeholders to ensure smooth operations. Organise meetings, briefings, and events, including liaising with LPT2 Enterprise representatives for large-scale events ( 200+ attendees). What You'll Need : Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint. Experience with scheduling and participating in Microsoft Teams calls. Strong skills in Outlook, with the ability to manage multiple calendars efficiently. A driving licence is a plus for site travel, but not mandatory. How to Apply : Ready to embark on this exciting journey? Click the 'Apply Now' button and submit your resume along with a brief cover letter outlining your relevant experience and why you would be the perfect fit for our team. We can't wait to meet you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Experienced Client Service / Platform Administrator with ISA/JISA/GIA/VCT Hybrid working - 3 days in with 2 days at home. modern offices, onsite parking Growing financial services provider offering career progression. Client Service Analyst / Platform Administrator - ISA / JISA / GIA / VCT - Hybrid Join a growing financial services infrastructure provider on a mission to transform the platforms that underpin the world of investments and financial advice. Growing to be the leading provider of infrastructure to the investments and adviser community offering a unique platform model devoted to championing automation and unrivalled user experience our client is focused on delivering good outcomes for their customers through exceptional service levels. Offered on a a hybrid basis 3 days in the office / 2 days at home. Key Responsibilities The successful candidate will manage financial platforms administration for ISA / JISA / GIA / VCT products delivering exceptional customer service with minimal supervision once training successfully completed. Prior financial services platform experience for ISA / JISA / GIA / VCT - is essential for this role. Core responsibilities include: Experience of customer service and platform administration for financial services environments delivering ISA / JISA / GIA / VCT product range. Delivering accurate regulatory and client reporting Conducting daily banking reconciliations and processes Resolve product administration queries Contribute to process improvement initiatives Provide technical input on system enhancements Build and maintain strong relationships with clients Support strategic projects as needed Required Experience & Qualities Proven administration and customer service in a financial services operations environment offering a range of financial products. Exceptional attention to detail with strong compliance awareness Outstanding written and verbal communication abilities Career focus on financial services progression Flexibility for occasional client site visits Resilience and composure in high-pressure situations Self-motivated with strong independent working capabilities Advanced organisational skills with ability to manage competing priorities Proficient with Microsoft Office applications Strong educational background, degree-level preferred Financial services qualifications advantageous

The Credit Control Administrator will play a vital role in managing and maintaining the company's financial accounts, ensuring efficient credit control processes. This temporary position in Stockport offers an excellent opportunity to support the accounting and finance department within the industrial and manufacturing industry. Client Details This business are a market leader in their Sector and are a leading manufacturing business currently going through an exciting period of growth. They are investing in increasing their headcount in the team to support future growth making it an excellent time to joint the business. Description The Credit Control Administrator role is initially a temporary assignment and will be full time office based in Stockport. Reporting to the Credit Control Manager key duties will include: Monitor and manage customer accounts to ensure timely payments and resolve outstanding balances. Communicate with clients to address queries and follow up on overdue invoices. Maintain accurate financial records and update customer account details in the system. Prepare and distribute regular reports on credit control activities to the finance team. Assist in reconciling accounts and investigating discrepancies. Collaborate with internal teams to ensure seamless account management and invoicing processes. Support the finance department in administrative tasks as required. Adhere to company policies and procedures while managing sensitive financial data. Profile In order to apply for the role you should: Have previous experience in Credit Control/Accounts Receivable Admin Be able to consider a temporary role initially Be able to commute to Stockport office Job Offer Opportunity to join growing company Opportunity for role to be extended