Support Coordinator We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Crewe. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: (phone number removed) Stroke Support Coordinator Location: Home-based Crewe, Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) Contract: Our services are contracted, we currently have funding for this contract until 31 March 2027 Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: Sunday 5 July 2026 Interview Date: 2 stage interview process Thursday 9 July & Thursday 16 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. Key responsibilities will include: Supporting new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You You will have experience in: Experience/background in a caring profession, ideally supporting people with disabilities Excellent IT skills and an ability to maintain accurate records. An affinity with the values of the Stroke Association. A flexible approach and an ability to effectively manage a caseload. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Jun 26, 2026
Contractor
Support Coordinator We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Crewe. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: (phone number removed) Stroke Support Coordinator Location: Home-based Crewe, Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) Contract: Our services are contracted, we currently have funding for this contract until 31 March 2027 Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: Sunday 5 July 2026 Interview Date: 2 stage interview process Thursday 9 July & Thursday 16 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. Key responsibilities will include: Supporting new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You You will have experience in: Experience/background in a caring profession, ideally supporting people with disabilities Excellent IT skills and an ability to maintain accurate records. An affinity with the values of the Stroke Association. A flexible approach and an ability to effectively manage a caseload. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Prison Link Worker Location: London Salary: £27,000 per annum Vacancy Type: Permanent Closing Date: 07th of July 2026 Are you passionate about supporting people to make positive, lasting changes in their lives? We're looking for a dedicated Prison Link Worker to join our Dependency and Recovery Service, helping men transition successfully from custody into the community. This is a rewarding frontline role where you'll make a real difference by improving engagement with treatment, reducing reoffending, and supporting recovery journeys. What You'll Be Doing Supporting individuals before release, through the gate, and into the community Building strong relationships with prison substance misuse teams and partner agencies Providing enhanced support to individuals at risk of disengaging from services Accompanying clients to key appointments including probation and substance misuse services Identifying and managing risks around release, including treatment drop-out and overdose prevention Completing assessments, action plans, and maintaining accurate case records Motivating and empowering people to engage with statutory and voluntary support services About You You'll be confident working independently within prison settings while managing a diverse caseload of adult male prison leavers and individuals on community orders. You'll have excellent relationship-building skills, a person-centred approach, and a passion for supporting recovery and rehabilitation. This is an opportunity to play a vital role in improving continuity of care between prison and community services, helping people build safer, healthier futures while contributing to reduced reoffending and stronger communities. If you're resilient, proactive, and committed to changing lives, we'd love to hear from you. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Jun 26, 2026
Full time
Prison Link Worker Location: London Salary: £27,000 per annum Vacancy Type: Permanent Closing Date: 07th of July 2026 Are you passionate about supporting people to make positive, lasting changes in their lives? We're looking for a dedicated Prison Link Worker to join our Dependency and Recovery Service, helping men transition successfully from custody into the community. This is a rewarding frontline role where you'll make a real difference by improving engagement with treatment, reducing reoffending, and supporting recovery journeys. What You'll Be Doing Supporting individuals before release, through the gate, and into the community Building strong relationships with prison substance misuse teams and partner agencies Providing enhanced support to individuals at risk of disengaging from services Accompanying clients to key appointments including probation and substance misuse services Identifying and managing risks around release, including treatment drop-out and overdose prevention Completing assessments, action plans, and maintaining accurate case records Motivating and empowering people to engage with statutory and voluntary support services About You You'll be confident working independently within prison settings while managing a diverse caseload of adult male prison leavers and individuals on community orders. You'll have excellent relationship-building skills, a person-centred approach, and a passion for supporting recovery and rehabilitation. This is an opportunity to play a vital role in improving continuity of care between prison and community services, helping people build safer, healthier futures while contributing to reduced reoffending and stronger communities. If you're resilient, proactive, and committed to changing lives, we'd love to hear from you. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Temporary Credit Controller Location: Warrington Contract: Temporary (approx. 5-6 months) Hours: Monday to Friday, 08:00 - 17:00 (37.5-40 hours per week) Salary: 13.50 - 17.50 per hour (dependent on experience) Overview An established, global organisation is seeking an experienced Credit Controller to join their finance team on a temporary basis. This is an excellent opportunity to work within a fast-paced, collaborative environment, supporting cash flow and maintaining strong customer relationships. Key Responsibilities Manage a portfolio of customer accounts, ensuring timely collection of outstanding debt Monitor aged debt reports and proactively chase overdue invoices via phone, email, and written correspondence Investigate and resolve invoice queries and payment discrepancies in a timely manner Maintain accurate records of all credit control activity and update internal systems Build strong relationships with customers and internal stakeholders Prepare regular reports on outstanding debt, cash collection, and high-risk accounts Support month-end processes, reporting, and audit requirements Escalate problematic accounts in line with company procedures Work closely with billing and operational teams to ensure accurate invoicing and smooth processes Skills & Experience Required Previous experience in a credit control or accounts receivable role Strong understanding of credit control processes and debt recovery Excellent communication and negotiation skills Ability to manage a high-volume workload and meet deadlines Strong attention to detail and problem-solving ability Competent in Microsoft Excel and finance systems (e.g. SAP, Oracle, or similar) Proactive, organised, and able to work independently as well as part of a team What's on Offer Competitive hourly rate based on experience Hybrid working options (after training) Opportunity to gain experience within a large, well-established organisation Supportive team environment Apply Now If you're an experienced Credit Controller looking for your next temporary opportunity in a fast-paced and supportive environment, we'd love to hear from you. Apply today with your up-to-date CV to be considered. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 26, 2026
Seasonal
Temporary Credit Controller Location: Warrington Contract: Temporary (approx. 5-6 months) Hours: Monday to Friday, 08:00 - 17:00 (37.5-40 hours per week) Salary: 13.50 - 17.50 per hour (dependent on experience) Overview An established, global organisation is seeking an experienced Credit Controller to join their finance team on a temporary basis. This is an excellent opportunity to work within a fast-paced, collaborative environment, supporting cash flow and maintaining strong customer relationships. Key Responsibilities Manage a portfolio of customer accounts, ensuring timely collection of outstanding debt Monitor aged debt reports and proactively chase overdue invoices via phone, email, and written correspondence Investigate and resolve invoice queries and payment discrepancies in a timely manner Maintain accurate records of all credit control activity and update internal systems Build strong relationships with customers and internal stakeholders Prepare regular reports on outstanding debt, cash collection, and high-risk accounts Support month-end processes, reporting, and audit requirements Escalate problematic accounts in line with company procedures Work closely with billing and operational teams to ensure accurate invoicing and smooth processes Skills & Experience Required Previous experience in a credit control or accounts receivable role Strong understanding of credit control processes and debt recovery Excellent communication and negotiation skills Ability to manage a high-volume workload and meet deadlines Strong attention to detail and problem-solving ability Competent in Microsoft Excel and finance systems (e.g. SAP, Oracle, or similar) Proactive, organised, and able to work independently as well as part of a team What's on Offer Competitive hourly rate based on experience Hybrid working options (after training) Opportunity to gain experience within a large, well-established organisation Supportive team environment Apply Now If you're an experienced Credit Controller looking for your next temporary opportunity in a fast-paced and supportive environment, we'd love to hear from you. Apply today with your up-to-date CV to be considered. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
CrossReach is Scotland's largest social care provider, committed to making a positive difference in people's lives. We provide compassionate support to adults with a range of mental health needs, helping them to live fulfilling and independent lives. The Role: We are seeking a dedicated and compassionate Support Worker to join our mental health services team. You will work directly with adults experiencing mental health challenges, supporting them to achieve their goals, develop skills, and maintain their wellbeing. Your role will involve building trusting relationships, encouraging independence, and promoting recovery in a supportive environment. Key Responsibilities: Provide personalised support tailored to individual needs and recovery plans Assist with daily living activities and promote independence Encourage social inclusion and community involvement Monitor and report changes in clients' wellbeing Work collaboratively with other professionals and family members Maintain accurate records and follow organisational policies and procedures What We're Looking For: A genuine passion for supporting people with mental health issues Good communication and interpersonal skills Ability to work both independently and as part of a team Patience, empathy, and respect for individual differences Previous experience in mental health or social care is desirable but not essential full training will be provided We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. Workplace and Role Accessibility Supplements (attached below) - This guide outlines the physical, environmental, and location based aspects of the role to help you understand how the work is carried out and whether it's right for you. It may also help you identify any adjustments or support that would enable you to do your best work. We welcome conversations about what you personally need to work within our services, and we're committed to making reasonable adjustments to support you where possible. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes.Deadline: Posts close at midnight on the indicated date.Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message.Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates.Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the i
Jun 26, 2026
Full time
CrossReach is Scotland's largest social care provider, committed to making a positive difference in people's lives. We provide compassionate support to adults with a range of mental health needs, helping them to live fulfilling and independent lives. The Role: We are seeking a dedicated and compassionate Support Worker to join our mental health services team. You will work directly with adults experiencing mental health challenges, supporting them to achieve their goals, develop skills, and maintain their wellbeing. Your role will involve building trusting relationships, encouraging independence, and promoting recovery in a supportive environment. Key Responsibilities: Provide personalised support tailored to individual needs and recovery plans Assist with daily living activities and promote independence Encourage social inclusion and community involvement Monitor and report changes in clients' wellbeing Work collaboratively with other professionals and family members Maintain accurate records and follow organisational policies and procedures What We're Looking For: A genuine passion for supporting people with mental health issues Good communication and interpersonal skills Ability to work both independently and as part of a team Patience, empathy, and respect for individual differences Previous experience in mental health or social care is desirable but not essential full training will be provided We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. Workplace and Role Accessibility Supplements (attached below) - This guide outlines the physical, environmental, and location based aspects of the role to help you understand how the work is carried out and whether it's right for you. It may also help you identify any adjustments or support that would enable you to do your best work. We welcome conversations about what you personally need to work within our services, and we're committed to making reasonable adjustments to support you where possible. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes.Deadline: Posts close at midnight on the indicated date.Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message.Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates.Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the i
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the North Lincolnshire area. Position: 000014 Stroke Support Coordinator Location: Home-based, North Lincolnshire. However, extensive travel across the region will be required as part of this role (this will include regular home visits, and may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) Contract: Services are contracted and there is currently funding until 31 March 2028. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: 12 July 2026 Interview Date: 21 and 22 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Making introductory calls to stroke survivors and carers, identify their needs and their desired support pathway through the service. Delivering an effective service in line with the case management principles ensuring that confidential and accurate records are kept on the CRM database. Organise and deliver community engagement activities such as awareness events and service presentations to promote the service and raise awareness of stroke and its risk factors Provide personalised information, advice and support using a person-centred approach through a variety of contact methods including home visits. Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway. About You The post holder will have experience/background in: Providing person centred support. Working to improve outcomes for individuals/communities Using technology and IT systems to support your work and keep timely, accurate records. Working collaboratively with other professionals in a variety of settings. Delivering presentations and organising local events This role requires extensive travel across a large geographical locality to visit people at home and in community settings and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Applications You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Jun 26, 2026
Full time
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the North Lincolnshire area. Position: 000014 Stroke Support Coordinator Location: Home-based, North Lincolnshire. However, extensive travel across the region will be required as part of this role (this will include regular home visits, and may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) Contract: Services are contracted and there is currently funding until 31 March 2028. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: 12 July 2026 Interview Date: 21 and 22 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Making introductory calls to stroke survivors and carers, identify their needs and their desired support pathway through the service. Delivering an effective service in line with the case management principles ensuring that confidential and accurate records are kept on the CRM database. Organise and deliver community engagement activities such as awareness events and service presentations to promote the service and raise awareness of stroke and its risk factors Provide personalised information, advice and support using a person-centred approach through a variety of contact methods including home visits. Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway. About You The post holder will have experience/background in: Providing person centred support. Working to improve outcomes for individuals/communities Using technology and IT systems to support your work and keep timely, accurate records. Working collaboratively with other professionals in a variety of settings. Delivering presentations and organising local events This role requires extensive travel across a large geographical locality to visit people at home and in community settings and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Applications You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Support Coordinator We're looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service delivering in Herefordshire and Worcestershire. This is an exciting opportunity to work with stroke survivors and their families to provide stroke recovery support following a stroke. Position: 000012 Stroke Support Coordinator Location: Home-based Herefordshire and Worcestershire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 28 hours per week Salary: Circa £22,600 per annum (FTE circa £28,300 per annum) Contract: Fixed term. Services are contracted and there is currently funding for this contract until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: 12 July 2026 Interview Date: 20 and 22 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Take a person centred approach to goal setting and support to enable stroke survivors and their carers to improve communication Provide personalised information, advice and support. Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You You will have: Experience/background in a caring profession, ideally supporting people with disabilities Excellent IT skills and an ability to maintain accurate records. An affinity with the values of the Stroke Association. A flexible approach and an ability to effectively manage a caseload. This role requires extensive travel across a large geographical locality; Herefordshire and Worcestershire, to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Jun 26, 2026
Full time
Support Coordinator We're looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service delivering in Herefordshire and Worcestershire. This is an exciting opportunity to work with stroke survivors and their families to provide stroke recovery support following a stroke. Position: 000012 Stroke Support Coordinator Location: Home-based Herefordshire and Worcestershire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 28 hours per week Salary: Circa £22,600 per annum (FTE circa £28,300 per annum) Contract: Fixed term. Services are contracted and there is currently funding for this contract until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: 12 July 2026 Interview Date: 20 and 22 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Take a person centred approach to goal setting and support to enable stroke survivors and their carers to improve communication Provide personalised information, advice and support. Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You You will have: Experience/background in a caring profession, ideally supporting people with disabilities Excellent IT skills and an ability to maintain accurate records. An affinity with the values of the Stroke Association. A flexible approach and an ability to effectively manage a caseload. This role requires extensive travel across a large geographical locality; Herefordshire and Worcestershire, to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Support Coordinator We are looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service in Sheffield. This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke. Position: 000016 Stroke Support Coordinator Location: Home-based Sheffield. However, extensive travel across the region will be required as part of this role (including team meetings and other work related meetings) Hours: Full-time, 35 hours per week Salary: Circa £28,300 per annum Contract: Fixed-term. Services are contracted and there is currently funding until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: 12 July Interview Date: 27 & 28 July. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Service Delivery Coach, the Stroke Support Coordinator will deliver high-quality, person-centred support to stroke survivors and their carers/family members across Sheffield. You will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. Key responsibilities will include: Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community. Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties Providing support via a combination of face-to-face visits, telephone calls, emails or letters and digital methods (such as video calls). Using a person-centred and person first approach to provide specific, tailored information, advice and support to stroke survivors and their carers. Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke. Working with other health and social care professionals across the stroke pathway to ensure high quality support. Working from home but as part of a team of coordinators. Delivering stroke support groups in the area. Visiting stroke survivors in hospital to introduce the Stroke Recovery Service and provide information and support. About You You will have: Experience working with people within a health and/or social care profession or other caring capacity. Experience of maintaining accurate records using IT skills and database systems. Effective caseload management and organisational skills. Excellent interpersonal skills to work with a diverse range of people. Experience designing and facilitating groups. A flexible working approach, being able to work independently and use initiative. This role requires extensive travel across the service area to visit people at home, in hospital and community settings as well as running groups across Sheffield and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Applications You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Jun 26, 2026
Full time
Support Coordinator We are looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service in Sheffield. This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke. Position: 000016 Stroke Support Coordinator Location: Home-based Sheffield. However, extensive travel across the region will be required as part of this role (including team meetings and other work related meetings) Hours: Full-time, 35 hours per week Salary: Circa £28,300 per annum Contract: Fixed-term. Services are contracted and there is currently funding until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: 12 July Interview Date: 27 & 28 July. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Service Delivery Coach, the Stroke Support Coordinator will deliver high-quality, person-centred support to stroke survivors and their carers/family members across Sheffield. You will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. Key responsibilities will include: Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community. Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties Providing support via a combination of face-to-face visits, telephone calls, emails or letters and digital methods (such as video calls). Using a person-centred and person first approach to provide specific, tailored information, advice and support to stroke survivors and their carers. Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke. Working with other health and social care professionals across the stroke pathway to ensure high quality support. Working from home but as part of a team of coordinators. Delivering stroke support groups in the area. Visiting stroke survivors in hospital to introduce the Stroke Recovery Service and provide information and support. About You You will have: Experience working with people within a health and/or social care profession or other caring capacity. Experience of maintaining accurate records using IT skills and database systems. Effective caseload management and organisational skills. Excellent interpersonal skills to work with a diverse range of people. Experience designing and facilitating groups. A flexible working approach, being able to work independently and use initiative. This role requires extensive travel across the service area to visit people at home, in hospital and community settings as well as running groups across Sheffield and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Applications You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Caseworker Multicrime We currently have an opportunity for a Caseworker to join the multi-crime team in Wales on a part-time basis working 22.5 hours per week. This is a hybrid role with regular travel around Dyfed Powys required. There will be an Open Evening where you can meet the team and find out more about all the opportunities on Thursday 25th June, 4 to 6pm at The Metropole Hotel, Llandrindod Wells, LD1 5BB. You can find out the full details once you apply. Position: 6793 Caseworker Multicrime Location: Dyfed Powys area, Wales/Hybrid Hours: Part-time, 22.5, Monday to Wednesday, can be discussed at interview Contract: Permanent Salary: £16,651.20 per annum (FTE £27,752.00 per annum) Closing Date: 13/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As a Caseworker you will: • Deliver excellent services to both adults and children and young people who have been victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process. • Help people cope and recover from the effects of crime. • Act as a single point of contact, undertaking effective need and risk assessments. • Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims. About You You will need: • Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting • Previous experience of working with vulnerable adults and/or families • To be able to work without direct supervision, prioritising work and managing competing demands • The ability to complete needs and risk assessments • To demonstrate empathy You can view the full Job Description and Person Specification once you click to apply. In Return Benefits include: • Flexible Working Options: Including hybrid working. • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. • Birthday Leave: An extra day off for your birthday. • Pension Plan: 5% employer contribution. • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. • Wellbeing Support: Employee assistance programme and wellbeing support. • Inclusive Networks: Access to EDI networks and colleague cafes. • Sustainable Travel: Cycle to work scheme and season ticket loans. • Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as Case Worker, Child Case Worker, Family Case Worker, Adult Case Worker, Victim Case Worker, Social Welfare Case Worker, Community Case Worker, Outreach Case Worker. Please note this role is being advertised by NFP People on behalf of our client.
Jun 26, 2026
Full time
Caseworker Multicrime We currently have an opportunity for a Caseworker to join the multi-crime team in Wales on a part-time basis working 22.5 hours per week. This is a hybrid role with regular travel around Dyfed Powys required. There will be an Open Evening where you can meet the team and find out more about all the opportunities on Thursday 25th June, 4 to 6pm at The Metropole Hotel, Llandrindod Wells, LD1 5BB. You can find out the full details once you apply. Position: 6793 Caseworker Multicrime Location: Dyfed Powys area, Wales/Hybrid Hours: Part-time, 22.5, Monday to Wednesday, can be discussed at interview Contract: Permanent Salary: £16,651.20 per annum (FTE £27,752.00 per annum) Closing Date: 13/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As a Caseworker you will: • Deliver excellent services to both adults and children and young people who have been victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process. • Help people cope and recover from the effects of crime. • Act as a single point of contact, undertaking effective need and risk assessments. • Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims. About You You will need: • Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting • Previous experience of working with vulnerable adults and/or families • To be able to work without direct supervision, prioritising work and managing competing demands • The ability to complete needs and risk assessments • To demonstrate empathy You can view the full Job Description and Person Specification once you click to apply. In Return Benefits include: • Flexible Working Options: Including hybrid working. • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. • Birthday Leave: An extra day off for your birthday. • Pension Plan: 5% employer contribution. • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. • Wellbeing Support: Employee assistance programme and wellbeing support. • Inclusive Networks: Access to EDI networks and colleague cafes. • Sustainable Travel: Cycle to work scheme and season ticket loans. • Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as Case Worker, Child Case Worker, Family Case Worker, Adult Case Worker, Victim Case Worker, Social Welfare Case Worker, Community Case Worker, Outreach Case Worker. Please note this role is being advertised by NFP People on behalf of our client.
Support Coordinator This is an exciting opportunity to join the team in South Warwickshire. We're looking for enthusiastic, motivated and well organised individuals to join the team in delivering a comprehensive Stroke Recovery Service across the region. Position: 000013 Stroke Support Coordinator Location: Home-based, South Warwickshire, including Rugby. However, extensive travel across the region will be required as part of this role (will include team meetings and other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) Contract: Services are contracted and there is currently funding until 31 March 2027. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: 12 July 2026 Interview Date: 27 or 30 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Stroke Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout. Key responsibilities will include: Working with the local Health and Social services to receive referrals to support stroke survivors and their careers. Providing personalised information, advice and support to address any needs identified. Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan. Providing regular reviews to support people in establishing and achieving their own personal goals. About You You will: Have a background in a caring and/or charity profession supporting people with disabilities. Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions. Have experience of working with people who may have additional communication support needs. Be proficient in using Microsoft applications, including Word and Excel and experience using IT systems to record and maintain beneficiary data. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Applications You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Jun 26, 2026
Full time
Support Coordinator This is an exciting opportunity to join the team in South Warwickshire. We're looking for enthusiastic, motivated and well organised individuals to join the team in delivering a comprehensive Stroke Recovery Service across the region. Position: 000013 Stroke Support Coordinator Location: Home-based, South Warwickshire, including Rugby. However, extensive travel across the region will be required as part of this role (will include team meetings and other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) Contract: Services are contracted and there is currently funding until 31 March 2027. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: 12 July 2026 Interview Date: 27 or 30 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Stroke Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout. Key responsibilities will include: Working with the local Health and Social services to receive referrals to support stroke survivors and their careers. Providing personalised information, advice and support to address any needs identified. Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan. Providing regular reviews to support people in establishing and achieving their own personal goals. About You You will: Have a background in a caring and/or charity profession supporting people with disabilities. Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions. Have experience of working with people who may have additional communication support needs. Be proficient in using Microsoft applications, including Word and Excel and experience using IT systems to record and maintain beneficiary data. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Applications You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Support and Wellbeing Officer (Housing / Homelessness) A rewarding opportunity for a Support and Wellbeing Officer with experience supporting people experiencing homelessness, complex needs, mental health challenges and supported accommodation environments. If you've also worked in the following roles, we'd also like to hear from you: Homelessness Support Officer, Tenancy Support Worker, Supported Housing Officer, Community Support Worker, Recovery Support Worker, Wellbeing Support Officer SALARY: £26,297 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England (CH41) - with travel across accommodation sites JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Support and Wellbeing Officer to provide person-centred support to residents experiencing homelessness and complex needs within supported accommodation services. As the Support and Wellbeing Officer you will deliver support planning, safeguarding, wellbeing activities, resident engagement and tenancy-related support that promotes independence, recovery and positive outcomes. The Support and Wellbeing Officer will work closely with residents, external agencies and community organisations to improve wellbeing, encourage participation and help residents move towards long-term housing stability and independent living. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Support and Wellbeing Officer include: Resident Support: Welcoming new residents, carrying out inductions and providing ongoing housing-related support within supported accommodation services Support Planning: Developing and reviewing person-centred support plans, wellbeing plans and resident risk assessments Safeguarding Responsibilities: Promoting safeguarding, health and safety and resident welfare at all times Case Management: Holding regular support sessions focused on homelessness recovery, tenancy sustainment and independent living goals Wellbeing Activities: Planning and delivering wellbeing initiatives, workshops, learning opportunities and community-based activities Partnership Working: Liaising with housing providers, support agencies, social prescribing teams and community organisations to improve resident outcomes Resident Engagement: Encouraging participation, confidence building and social inclusion through positive resident involvement Tenancy Support: Assisting residents with housing applications, welfare benefits, budgeting and move-on accommodation Record Keeping: Maintaining accurate support records, monitoring information and wellbeing programme evaluations CANDIDATE REQUIREMENTS ESSENTIAL Previous experience supporting people experiencing homelessness, housing difficulties or complex needs Proven experience developing support plans, wellbeing plans and resident risk assessments Experience delivering wellbeing activities, resident engagement programmes or community initiatives Strong written and verbal communication skills with residents, support agencies and partner organisations Ability to build positive relationships with vulnerable adults, colleagues, volunteers and external stakeholders Understanding of safeguarding responsibilities, professional boundaries and trauma-informed support Ability to manage a varied caseload and prioritise multiple support needs effectively Full driving licence and access to a vehicle due to travel across accommodation sites DESIRABLE Awareness of homelessness services, supported housing and community support networks across the Wirral Understanding of mental health support strategies, addiction and recovery-focused approaches Experience working with statutory services, voluntary organisations or wellbeing providers This role requires an Enhanced DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14771 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Jun 26, 2026
Full time
Support and Wellbeing Officer (Housing / Homelessness) A rewarding opportunity for a Support and Wellbeing Officer with experience supporting people experiencing homelessness, complex needs, mental health challenges and supported accommodation environments. If you've also worked in the following roles, we'd also like to hear from you: Homelessness Support Officer, Tenancy Support Worker, Supported Housing Officer, Community Support Worker, Recovery Support Worker, Wellbeing Support Officer SALARY: £26,297 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England (CH41) - with travel across accommodation sites JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Support and Wellbeing Officer to provide person-centred support to residents experiencing homelessness and complex needs within supported accommodation services. As the Support and Wellbeing Officer you will deliver support planning, safeguarding, wellbeing activities, resident engagement and tenancy-related support that promotes independence, recovery and positive outcomes. The Support and Wellbeing Officer will work closely with residents, external agencies and community organisations to improve wellbeing, encourage participation and help residents move towards long-term housing stability and independent living. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Support and Wellbeing Officer include: Resident Support: Welcoming new residents, carrying out inductions and providing ongoing housing-related support within supported accommodation services Support Planning: Developing and reviewing person-centred support plans, wellbeing plans and resident risk assessments Safeguarding Responsibilities: Promoting safeguarding, health and safety and resident welfare at all times Case Management: Holding regular support sessions focused on homelessness recovery, tenancy sustainment and independent living goals Wellbeing Activities: Planning and delivering wellbeing initiatives, workshops, learning opportunities and community-based activities Partnership Working: Liaising with housing providers, support agencies, social prescribing teams and community organisations to improve resident outcomes Resident Engagement: Encouraging participation, confidence building and social inclusion through positive resident involvement Tenancy Support: Assisting residents with housing applications, welfare benefits, budgeting and move-on accommodation Record Keeping: Maintaining accurate support records, monitoring information and wellbeing programme evaluations CANDIDATE REQUIREMENTS ESSENTIAL Previous experience supporting people experiencing homelessness, housing difficulties or complex needs Proven experience developing support plans, wellbeing plans and resident risk assessments Experience delivering wellbeing activities, resident engagement programmes or community initiatives Strong written and verbal communication skills with residents, support agencies and partner organisations Ability to build positive relationships with vulnerable adults, colleagues, volunteers and external stakeholders Understanding of safeguarding responsibilities, professional boundaries and trauma-informed support Ability to manage a varied caseload and prioritise multiple support needs effectively Full driving licence and access to a vehicle due to travel across accommodation sites DESIRABLE Awareness of homelessness services, supported housing and community support networks across the Wirral Understanding of mental health support strategies, addiction and recovery-focused approaches Experience working with statutory services, voluntary organisations or wellbeing providers This role requires an Enhanced DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14771 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Support Coordinator We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Crewe. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: 000009 Stroke Support Coordinator Location: Home-based - Crewe, Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) Contract: Our services are contracted, we currently have funding for this contract until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: Sunday 5 July 2026 Interview Date: 2 stage interview process - Thursday 9 July & Thursday 16 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. Key responsibilities will include: Supporting new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You You will have experience in: Experience/background in a caring profession, ideally supporting people with disabilities Excellent IT skills and an ability to maintain accurate records. An affinity with the values of the Stroke Association. A flexible approach and an ability to effectively manage a caseload. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Jun 26, 2026
Full time
Support Coordinator We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Crewe. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: 000009 Stroke Support Coordinator Location: Home-based - Crewe, Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) Contract: Our services are contracted, we currently have funding for this contract until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: Sunday 5 July 2026 Interview Date: 2 stage interview process - Thursday 9 July & Thursday 16 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. Key responsibilities will include: Supporting new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You You will have experience in: Experience/background in a caring profession, ideally supporting people with disabilities Excellent IT skills and an ability to maintain accurate records. An affinity with the values of the Stroke Association. A flexible approach and an ability to effectively manage a caseload. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Your new company IT Service Manager - (Governance & Resilience) is required on a 6 month FTC basis for a large and expanding organisation based in Sheffield during a period of change and transformation. You will join a well-established IT Governance & Resilience team within a broader IT Operations function, working alongside Service Delivery, Platforms & Infrastructure, and Information Security teams. Reporting to the IT Service Management Senior Manager, you will play a key role in operating, improving and embedding ITIL 4-aligned governance and service management practices. You will lead governance workstreams across Change Enablement, Release Management and service resilience, ensuring strong control frameworks, audit readiness and operational stability. Working in an agile environment, you will take ownership of outcomes, using data, insights and stakeholder collaboration to drive continuous improvement and embed effective governance controls into both delivery and live service operations. Your new role Operate and continuously improve governance practices, including Change Enablement, Release Management, Service Validation & Testing, and IT Service Continuity Coordinate Release Management governance, ensuring controlled deployments with appropriate approvals and readiness checks Support internal and external audit activity, including evidence gathering, remediation tracking and governance input Conduct technology risk and control assessments, driving mitigation and escalation where required Embed governance controls into agile delivery processes and operational workflows Produce and enhance governance reporting (KPIs, KRIs, control effectiveness) to drive insights and improvements Support business resilience and continuity planning, including Business Impact Assessments and recovery activities Maintain governance artefacts and ensure compliance with internal and regulatory standards What you'll need to succeed Proven experience within Enterprise IT Service Management / IT Operations Strong understanding and practical application of ITIL (ideally ITIL 4) Experience leading governance forums such as Change Advisory Boards (CAB) Solid knowledge of risk management, controls and audit processes Strong stakeholder engagement skills with the ability to influence at all levels Desirable: Experience in complex or fast-paced organisations Familiarity with tools such as JIRA or other service management platforms Exposure to resilience, BCM or incident management environments What you'll get in return Competitive salary up to 47,500 pro rata 15% employer pension contribution 30 days annual leave + bank holidays, with option to buy/sell leave Hybrid and flexible working arrangements Discretionary bonus scheme Healthcare cash plan, life assurance and income protection Cycle to work scheme and a wide range of lifestyle benefits (retail, travel, tech discounts) Enhanced family leave and paid volunteering days What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 26, 2026
Full time
Your new company IT Service Manager - (Governance & Resilience) is required on a 6 month FTC basis for a large and expanding organisation based in Sheffield during a period of change and transformation. You will join a well-established IT Governance & Resilience team within a broader IT Operations function, working alongside Service Delivery, Platforms & Infrastructure, and Information Security teams. Reporting to the IT Service Management Senior Manager, you will play a key role in operating, improving and embedding ITIL 4-aligned governance and service management practices. You will lead governance workstreams across Change Enablement, Release Management and service resilience, ensuring strong control frameworks, audit readiness and operational stability. Working in an agile environment, you will take ownership of outcomes, using data, insights and stakeholder collaboration to drive continuous improvement and embed effective governance controls into both delivery and live service operations. Your new role Operate and continuously improve governance practices, including Change Enablement, Release Management, Service Validation & Testing, and IT Service Continuity Coordinate Release Management governance, ensuring controlled deployments with appropriate approvals and readiness checks Support internal and external audit activity, including evidence gathering, remediation tracking and governance input Conduct technology risk and control assessments, driving mitigation and escalation where required Embed governance controls into agile delivery processes and operational workflows Produce and enhance governance reporting (KPIs, KRIs, control effectiveness) to drive insights and improvements Support business resilience and continuity planning, including Business Impact Assessments and recovery activities Maintain governance artefacts and ensure compliance with internal and regulatory standards What you'll need to succeed Proven experience within Enterprise IT Service Management / IT Operations Strong understanding and practical application of ITIL (ideally ITIL 4) Experience leading governance forums such as Change Advisory Boards (CAB) Solid knowledge of risk management, controls and audit processes Strong stakeholder engagement skills with the ability to influence at all levels Desirable: Experience in complex or fast-paced organisations Familiarity with tools such as JIRA or other service management platforms Exposure to resilience, BCM or incident management environments What you'll get in return Competitive salary up to 47,500 pro rata 15% employer pension contribution 30 days annual leave + bank holidays, with option to buy/sell leave Hybrid and flexible working arrangements Discretionary bonus scheme Healthcare cash plan, life assurance and income protection Cycle to work scheme and a wide range of lifestyle benefits (retail, travel, tech discounts) Enhanced family leave and paid volunteering days What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Criminal Justice Worker Location: Southend on Sea Salary: £26,000 - £28,000 Depending on experience Vacancy Type: Permanent Looking for a role where you can make a genuine difference? We re seeking a passionate Criminal Justice Worker based in Southend-on-Sea, working full time (35 hours per week), to support adults aged 18+ involved in the criminal justice system who need help with drug and/or alcohol use. You ll work within an integrated healthcare framework delivering person-centred psychosocial interventions, harm reduction and recovery-focused support. This is a rewarding opportunity to help people rebuild their lives while working closely with courts, probation, healthcare teams and community partners. What You ll Be Doing Deliver assessments, care planning and tailored interventions for service users Provide 1:1 harm reduction and recovery support Advise magistrates and probation teams on suitability for ATRs and DRRs Manage a varied caseload, ensuring timely and effective support Work collaboratively with GPs, prisons, probation and external agencies Support clients with housing, benefits, training and employment referrals Maintain accurate case notes, reports and performance data Contribute to service targets, outcomes and continuous improvement What We re Looking For Experience supporting vulnerable adults or working in criminal justice, substance misuse or health/social care settings Strong understanding of risk assessments, safeguarding and case management Ability to build positive relationships with clients and partner agencies Organised, resilient and able to manage competing priorities Confident using IT systems and maintaining accurate records A proactive, compassionate and solution-focused approach Be part of a supportive team delivering life-changing services to those who need them most. If you re motivated by helping others create safer, healthier futures, we d love to hear from you. Apply now and make an impact in Southend-on-Sea. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.
Jun 25, 2026
Full time
Criminal Justice Worker Location: Southend on Sea Salary: £26,000 - £28,000 Depending on experience Vacancy Type: Permanent Looking for a role where you can make a genuine difference? We re seeking a passionate Criminal Justice Worker based in Southend-on-Sea, working full time (35 hours per week), to support adults aged 18+ involved in the criminal justice system who need help with drug and/or alcohol use. You ll work within an integrated healthcare framework delivering person-centred psychosocial interventions, harm reduction and recovery-focused support. This is a rewarding opportunity to help people rebuild their lives while working closely with courts, probation, healthcare teams and community partners. What You ll Be Doing Deliver assessments, care planning and tailored interventions for service users Provide 1:1 harm reduction and recovery support Advise magistrates and probation teams on suitability for ATRs and DRRs Manage a varied caseload, ensuring timely and effective support Work collaboratively with GPs, prisons, probation and external agencies Support clients with housing, benefits, training and employment referrals Maintain accurate case notes, reports and performance data Contribute to service targets, outcomes and continuous improvement What We re Looking For Experience supporting vulnerable adults or working in criminal justice, substance misuse or health/social care settings Strong understanding of risk assessments, safeguarding and case management Ability to build positive relationships with clients and partner agencies Organised, resilient and able to manage competing priorities Confident using IT systems and maintaining accurate records A proactive, compassionate and solution-focused approach Be part of a supportive team delivering life-changing services to those who need them most. If you re motivated by helping others create safer, healthier futures, we d love to hear from you. Apply now and make an impact in Southend-on-Sea. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.
Housing Interventions Worker - Custody based - HMP Swansea and HMP Parc Location: Bridgend Salary: £26,339 per annum Vacancy Type: Permanent If you re an experienced, positive, and solutions-focused individual with a passion for preventing homelessness, reducing reoffending, and supporting meaningful change in the lives of people involved with Criminal Justice services, this could be the ideal role for you. The service supports individuals with a Rehabilitation Activity Requirement as part of their Community Supervision Licence, helping them prepare for returning to the community upon release. Our service is also available to unsentenced men on remand awaiting sentencing. About the Role You ll be based primarily at HMP Parc (Bridgend) and HMP Swansea, working closely with Probation resettlement colleagues and directly with service users on the prison wings. At times, you may also support the service at HMP Cardiff, HMP Usk, or HMP Prescoed, depending on operational need. In this role, you ll deliver housing-focused interventions to improve housing opportunities and prevent homelessness for men on probation or approaching release. You ll ensure holistic assessments are completed, make onward referrals to specialist services, and work collaboratively with prison, probation, and housing partners to achieve positive outcomes. Key responsibilities include: Delivering 1:1 housing advice and interventions for men in custody or on probation in South Wales Completing housing needs assessments and developing structured action plans Actively engaging with Camau objectives to prevent homelessness and improve housing options Liaising with landlords, agents, and housing providers to source suitable accommodation Negotiating tenancy agreements and ensuring all properties meet Rent Smart Wales and safety standards Building and maintaining relationships with local authorities, registered social landlords, and private sector partners across Gwent, South Wales, and Dyfed Powys Supporting service users to access Forward Connect and other Forward Trust services What We re Looking For: Strong knowledge of housing and welfare benefits systems Experience providing housing or welfare advice to clients Proven ability to assess adults with multiple or complex support needs (homelessness, recovery, offending, etc.) Experience developing and delivering support plans to help clients sustain tenancies Understanding of the challenges faced by individuals in abstinence-based recovery or homelessness At Forward, we believe in second chances and value lived experience. We encourage applications from people in recovery, those with previous experience of offending, or anyone who has faced homelessness. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Jun 25, 2026
Full time
Housing Interventions Worker - Custody based - HMP Swansea and HMP Parc Location: Bridgend Salary: £26,339 per annum Vacancy Type: Permanent If you re an experienced, positive, and solutions-focused individual with a passion for preventing homelessness, reducing reoffending, and supporting meaningful change in the lives of people involved with Criminal Justice services, this could be the ideal role for you. The service supports individuals with a Rehabilitation Activity Requirement as part of their Community Supervision Licence, helping them prepare for returning to the community upon release. Our service is also available to unsentenced men on remand awaiting sentencing. About the Role You ll be based primarily at HMP Parc (Bridgend) and HMP Swansea, working closely with Probation resettlement colleagues and directly with service users on the prison wings. At times, you may also support the service at HMP Cardiff, HMP Usk, or HMP Prescoed, depending on operational need. In this role, you ll deliver housing-focused interventions to improve housing opportunities and prevent homelessness for men on probation or approaching release. You ll ensure holistic assessments are completed, make onward referrals to specialist services, and work collaboratively with prison, probation, and housing partners to achieve positive outcomes. Key responsibilities include: Delivering 1:1 housing advice and interventions for men in custody or on probation in South Wales Completing housing needs assessments and developing structured action plans Actively engaging with Camau objectives to prevent homelessness and improve housing options Liaising with landlords, agents, and housing providers to source suitable accommodation Negotiating tenancy agreements and ensuring all properties meet Rent Smart Wales and safety standards Building and maintaining relationships with local authorities, registered social landlords, and private sector partners across Gwent, South Wales, and Dyfed Powys Supporting service users to access Forward Connect and other Forward Trust services What We re Looking For: Strong knowledge of housing and welfare benefits systems Experience providing housing or welfare advice to clients Proven ability to assess adults with multiple or complex support needs (homelessness, recovery, offending, etc.) Experience developing and delivering support plans to help clients sustain tenancies Understanding of the challenges faced by individuals in abstinence-based recovery or homelessness At Forward, we believe in second chances and value lived experience. We encourage applications from people in recovery, those with previous experience of offending, or anyone who has faced homelessness. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Senior Litigation Solicitor An excellent opportunity has arisen for an experienced Senior Litigation Solicitor to join a growing and ambitious legal team. This role offers the chance to work on a varied caseload while contributing to the continued growth and success of the department. This position provides excellent long-term career prospects, a supportive working environment, and the opportunity to take on a key role within the team. Key Responsibilities Manage a diverse caseload of civil and commercial litigation matters Handle partnership and shareholder disputes Conduct debt recovery matters Advise on landlord and tenant disputes Provide employment law advice Manage contentious probate matters Deal with property-related disputes Build and maintain strong client relationships Support business development activities Supervise and develop junior team members and support staff Requirements Qualified Solicitor or CILEX with a minimum of 3 years' PQE Strong background in civil and commercial litigation Experience handling a broad range of contentious matters Excellent communication, negotiation, and client care skills Ability to manage files independently and work with minimal supervision Commercially aware with a proactive approach to business development Benefits Competitive salary dependent on experience Flexible working arrangements Supportive and collaborative team culture Strong focus on work-life balance Genuine opportunities for career progression and professional development If you are an experienced litigation lawyer looking for the next step in your career, we would be pleased to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 25, 2026
Full time
Senior Litigation Solicitor An excellent opportunity has arisen for an experienced Senior Litigation Solicitor to join a growing and ambitious legal team. This role offers the chance to work on a varied caseload while contributing to the continued growth and success of the department. This position provides excellent long-term career prospects, a supportive working environment, and the opportunity to take on a key role within the team. Key Responsibilities Manage a diverse caseload of civil and commercial litigation matters Handle partnership and shareholder disputes Conduct debt recovery matters Advise on landlord and tenant disputes Provide employment law advice Manage contentious probate matters Deal with property-related disputes Build and maintain strong client relationships Support business development activities Supervise and develop junior team members and support staff Requirements Qualified Solicitor or CILEX with a minimum of 3 years' PQE Strong background in civil and commercial litigation Experience handling a broad range of contentious matters Excellent communication, negotiation, and client care skills Ability to manage files independently and work with minimal supervision Commercially aware with a proactive approach to business development Benefits Competitive salary dependent on experience Flexible working arrangements Supportive and collaborative team culture Strong focus on work-life balance Genuine opportunities for career progression and professional development If you are an experienced litigation lawyer looking for the next step in your career, we would be pleased to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Hostel In-Reach Recovery Worker Location: Margate Salary: £26,000 per annum Vacancy Type: Permanent Want a role where you can genuinely change lives? We re looking for a Hostel In-Reach Recovery Worker to join our team on a full-time basis (35 hours per week), supporting adults with drug and alcohol needs who are living in supported accommodation hostels across Thanet. You ll work within an integrated healthcare framework, supporting people with high complexity, trauma, and barriers to engagement. With a smaller caseload, you ll be able to offer enhanced, flexible, trauma-informed support to those most at risk of rough sleeping. What you ll be doing Delivering 1:1 and group interventions tailored to individual needs Completing risk, initial and comprehensive assessments to inform treatment journeys Coordinating care with housing teams, healthcare, primary care and partner agencies Supporting service users with housing, benefits, training, employment and health access Motivating clients to engage with services and progress their care plans Working collaboratively to achieve outcomes and commissioner targets What we re looking for Experience working with substance misuse, complex needs or vulnerable adults A strong understanding of trauma-informed approaches Confidence working across multi-disciplinary partnerships Ability to manage caseloads, KPIs and high-quality case recording A proactive, solution-focused approach and commitment to integrated working The role also involves Flexible working, including some evenings/weekends Occasional travel across your project cluster (with reasonable notice) Strong focus on safeguarding, quality, safety and continuous improvement Accurate documentation and data capture to evidence outcomes If you re passionate about recovery, value collaboration, and want the time to deliver meaningful, person-centred support, we d love to hear from you. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Jun 25, 2026
Full time
Hostel In-Reach Recovery Worker Location: Margate Salary: £26,000 per annum Vacancy Type: Permanent Want a role where you can genuinely change lives? We re looking for a Hostel In-Reach Recovery Worker to join our team on a full-time basis (35 hours per week), supporting adults with drug and alcohol needs who are living in supported accommodation hostels across Thanet. You ll work within an integrated healthcare framework, supporting people with high complexity, trauma, and barriers to engagement. With a smaller caseload, you ll be able to offer enhanced, flexible, trauma-informed support to those most at risk of rough sleeping. What you ll be doing Delivering 1:1 and group interventions tailored to individual needs Completing risk, initial and comprehensive assessments to inform treatment journeys Coordinating care with housing teams, healthcare, primary care and partner agencies Supporting service users with housing, benefits, training, employment and health access Motivating clients to engage with services and progress their care plans Working collaboratively to achieve outcomes and commissioner targets What we re looking for Experience working with substance misuse, complex needs or vulnerable adults A strong understanding of trauma-informed approaches Confidence working across multi-disciplinary partnerships Ability to manage caseloads, KPIs and high-quality case recording A proactive, solution-focused approach and commitment to integrated working The role also involves Flexible working, including some evenings/weekends Occasional travel across your project cluster (with reasonable notice) Strong focus on safeguarding, quality, safety and continuous improvement Accurate documentation and data capture to evidence outcomes If you re passionate about recovery, value collaboration, and want the time to deliver meaningful, person-centred support, we d love to hear from you. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Job Introduction Everyone's Turning Point is unique. It's the moment when they realise they've made a small, but important, step forward. Very often, that small step is the start of something bigger, but only when the right support, advice and services are in place. That's where you come in. You'll make a real difference to their lives as you develop the personal, flexible and recovery-focused support plans they need to help turn things around. Passionate about people, you'll support them to take control, improve their quality of life and face the future with confidence. We are looking for a dedicated, passionate and skilled Recovery Support Worker to join our team at Beach House. The service provides high support housing to service users with enduring mental health backgrounds. The service consists of 8 flats and offers a full recovery and rehabilitation package to our service users. We aim to support and assess on-going needs of our service users to build on their existing skills while learning new ones. All service users are allocated to a named Support Worker. Service users are required to fully participate in the process of planning their care, which includes attending support/key work sessions with staff; this time is for clients to discuss any issues or areas of concern they may have, or perhaps go out for a coffee/trip to local activities, or be supported with a practical task in their flat such as cleaning or laundry. Role Responsibility You will provide recovery focused support to service users in accordance with their support plans. You will have well-honed skills in positive communication, engagement, and will be able to demonstrate unconditional positive regard for service users. You will have the maturity to work within a positive framework supporting clients. You will have the ability to deliver services and interventions in a person centred, non-judgmental manner, and recovery-based way. You will work alongside members of the service user's circle of support, to enable individuals to be happy, healthy, and successful in achieving their life goals. Your typical duties will include: providing support and guidance to service users administering medication daily record keeping and incident report writing running group activities help with inducting new staff members upholding the cleanliness of the service to adhere to infection prevention control measures You will be required to work in a flexible manner on a roster basis including office hours, evenings, some weekends and sleep-ins. The Ideal Candidate Previous experience in the mental health sector is desirable but not essential. What is important is that you have a genuine desire to support individuals in their recovery and have a can-do attitude. We need compassionate, proactive and professional individuals who are highly motivated, hardworking and keen to support service users with mental health and complex care needs. Being a good communicator is essential, to be able to get on with people of all ages and from all backgrounds, and you will also be liaising with other professionals. We value the personal skills and interests you can bring to the role and to the lives of the service users we support, such as: sports, arts and crafts, music and cooking to name but a few. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents MH-RecoveryWorker-generic-27March17.pdf Apply
Jun 25, 2026
Full time
Job Introduction Everyone's Turning Point is unique. It's the moment when they realise they've made a small, but important, step forward. Very often, that small step is the start of something bigger, but only when the right support, advice and services are in place. That's where you come in. You'll make a real difference to their lives as you develop the personal, flexible and recovery-focused support plans they need to help turn things around. Passionate about people, you'll support them to take control, improve their quality of life and face the future with confidence. We are looking for a dedicated, passionate and skilled Recovery Support Worker to join our team at Beach House. The service provides high support housing to service users with enduring mental health backgrounds. The service consists of 8 flats and offers a full recovery and rehabilitation package to our service users. We aim to support and assess on-going needs of our service users to build on their existing skills while learning new ones. All service users are allocated to a named Support Worker. Service users are required to fully participate in the process of planning their care, which includes attending support/key work sessions with staff; this time is for clients to discuss any issues or areas of concern they may have, or perhaps go out for a coffee/trip to local activities, or be supported with a practical task in their flat such as cleaning or laundry. Role Responsibility You will provide recovery focused support to service users in accordance with their support plans. You will have well-honed skills in positive communication, engagement, and will be able to demonstrate unconditional positive regard for service users. You will have the maturity to work within a positive framework supporting clients. You will have the ability to deliver services and interventions in a person centred, non-judgmental manner, and recovery-based way. You will work alongside members of the service user's circle of support, to enable individuals to be happy, healthy, and successful in achieving their life goals. Your typical duties will include: providing support and guidance to service users administering medication daily record keeping and incident report writing running group activities help with inducting new staff members upholding the cleanliness of the service to adhere to infection prevention control measures You will be required to work in a flexible manner on a roster basis including office hours, evenings, some weekends and sleep-ins. The Ideal Candidate Previous experience in the mental health sector is desirable but not essential. What is important is that you have a genuine desire to support individuals in their recovery and have a can-do attitude. We need compassionate, proactive and professional individuals who are highly motivated, hardworking and keen to support service users with mental health and complex care needs. Being a good communicator is essential, to be able to get on with people of all ages and from all backgrounds, and you will also be liaising with other professionals. We value the personal skills and interests you can bring to the role and to the lives of the service users we support, such as: sports, arts and crafts, music and cooking to name but a few. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents MH-RecoveryWorker-generic-27March17.pdf Apply
Income Collection Officer Location: Arlington, London NW1 Pay: 17 per hour Start Date: 6th July Full-time / Temporary (with potential to extend) The Role We are currently recruiting for an experienced Income Collection Officer to join a busy team, with a strong focus on arrears management and income recovery . This is a fast-paced role suited to someone confident in handling debt collection and negotiating sustainable repayment solutions. Key Responsibilities Proactively manage a caseload of rent accounts in arrears Contact tenants to collect outstanding debts via phone, email, and written communication Assess financial circumstances and agree realistic payment plans Monitor and review repayment arrangements to ensure compliance Take appropriate recovery action where agreements are not maintained Liaise with internal teams and external agencies where necessary Maintain accurate and up-to-date case records About You Proven experience in income collection / debt recovery is essential Strong background in managing arrears and negotiating payment plans Confident communicator with excellent negotiation skills Able to handle difficult conversations professionally and empathetically Highly organised with good attention to detail Experience within housing or local authority is desirable but not essential What's on Offer Competitive hourly rate of 17 per hour Immediate start (6th July) Opportunity to build experience within a reputable organisation Supportive team environment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 25, 2026
Seasonal
Income Collection Officer Location: Arlington, London NW1 Pay: 17 per hour Start Date: 6th July Full-time / Temporary (with potential to extend) The Role We are currently recruiting for an experienced Income Collection Officer to join a busy team, with a strong focus on arrears management and income recovery . This is a fast-paced role suited to someone confident in handling debt collection and negotiating sustainable repayment solutions. Key Responsibilities Proactively manage a caseload of rent accounts in arrears Contact tenants to collect outstanding debts via phone, email, and written communication Assess financial circumstances and agree realistic payment plans Monitor and review repayment arrangements to ensure compliance Take appropriate recovery action where agreements are not maintained Liaise with internal teams and external agencies where necessary Maintain accurate and up-to-date case records About You Proven experience in income collection / debt recovery is essential Strong background in managing arrears and negotiating payment plans Confident communicator with excellent negotiation skills Able to handle difficult conversations professionally and empathetically Highly organised with good attention to detail Experience within housing or local authority is desirable but not essential What's on Offer Competitive hourly rate of 17 per hour Immediate start (6th July) Opportunity to build experience within a reputable organisation Supportive team environment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Direct Payments - Monitoring Officer! Directorate: Adults, Health and Integration Service: Adult Social Care - Direct Payments Grade: PAYE 21.53 Per Hour / Umbrella 29.01 Per Hour Location: Hackney Service Centre - E8 Responsible To: Senior Direct Payments Officer / Direct Payments Manager Start: ASAP About the Role Are you a detail-oriented professional with a passion for supporting your community? The London Borough of Hackney is looking for a Direct Payments Monitoring Officer to join our Adult Social Care team. In this vital role, you will be the bridge between financial accountability and compassionate care. You will oversee the ongoing financial monitoring of Direct Payments-including bank accounts, prepaid cards, and third-party accounts-ensuring that funds are utilized effectively and in strict alignment with service users' support plans. But this isn't just a desk job about numbers. You will hold a dedicated caseload, actively working alongside service users, operational teams, and external providers (like payroll services) to collaboratively solve problems, conduct health checks, and ensure vulnerable individuals are supported safely and fairly. Key Responsibilities Financial Monitoring & Compliance: Conduct quarterly/yearly audit checks on Direct Payment accounts. Maintain detailed records, analyze usage data within Hackney, and identify excess funds requiring recovery. Service User Support: Manage a personal caseload to handle monitoring issues. Partner directly with clients to resolve challenges, provide expert advice, and deliver an excellent level of customer service. Collaborative Problem Solving: Work with social work teams, finance professionals, and external providers to confidently remedy complex care-related and financial queries. Process Improvement: Spot common themes and trends in your casework to advise managers on preventative measures, helping embed best practices into our daily business operations. About You (Person Specification) We are looking for a proactive, empathetic communicator who can handle challenging situations with a calm, analytical approach. Your Experience: Prior experience working within a health or social care environment, directly interacting with service users, social workers, and finance professionals. Experience working confidently within a diverse cultural community. Proven ability to manage your own workload and juggle multiple cases effectively. Your Knowledge & Skills: A sound understanding of the Care Act 2014 (specifically relating to Direct Payments) and Safeguarding policies (particularly regarding financial abuse). Strong IT and technical skills, including experience analyzing data and working with accounting packages or care management systems like Mosaic . Excellent written and verbal communication skills, with the ability to clearly explain complex financial processes to clients with a range of disabilities. Requirement: A current Enhanced Disclosure and Barring Service (DBS) Check. Why Work for Hackney Adult Social Care? Our culture is built upon four core values: Working Together, Communicating Honestly, Encouraging Wellbeing, and Being Accountable and Learning . In Hackney, staff wellbeing is our top priority. We foster an environment where your voice is heard, critical feedback is welcomed, and active professional learning is highly encouraged. We are also strictly committed to equality of access, diversity, and inclusion in everything we do. Ready to make a difference? Apply today to join our dedicated team in Hackney! Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Jun 25, 2026
Seasonal
Direct Payments - Monitoring Officer! Directorate: Adults, Health and Integration Service: Adult Social Care - Direct Payments Grade: PAYE 21.53 Per Hour / Umbrella 29.01 Per Hour Location: Hackney Service Centre - E8 Responsible To: Senior Direct Payments Officer / Direct Payments Manager Start: ASAP About the Role Are you a detail-oriented professional with a passion for supporting your community? The London Borough of Hackney is looking for a Direct Payments Monitoring Officer to join our Adult Social Care team. In this vital role, you will be the bridge between financial accountability and compassionate care. You will oversee the ongoing financial monitoring of Direct Payments-including bank accounts, prepaid cards, and third-party accounts-ensuring that funds are utilized effectively and in strict alignment with service users' support plans. But this isn't just a desk job about numbers. You will hold a dedicated caseload, actively working alongside service users, operational teams, and external providers (like payroll services) to collaboratively solve problems, conduct health checks, and ensure vulnerable individuals are supported safely and fairly. Key Responsibilities Financial Monitoring & Compliance: Conduct quarterly/yearly audit checks on Direct Payment accounts. Maintain detailed records, analyze usage data within Hackney, and identify excess funds requiring recovery. Service User Support: Manage a personal caseload to handle monitoring issues. Partner directly with clients to resolve challenges, provide expert advice, and deliver an excellent level of customer service. Collaborative Problem Solving: Work with social work teams, finance professionals, and external providers to confidently remedy complex care-related and financial queries. Process Improvement: Spot common themes and trends in your casework to advise managers on preventative measures, helping embed best practices into our daily business operations. About You (Person Specification) We are looking for a proactive, empathetic communicator who can handle challenging situations with a calm, analytical approach. Your Experience: Prior experience working within a health or social care environment, directly interacting with service users, social workers, and finance professionals. Experience working confidently within a diverse cultural community. Proven ability to manage your own workload and juggle multiple cases effectively. Your Knowledge & Skills: A sound understanding of the Care Act 2014 (specifically relating to Direct Payments) and Safeguarding policies (particularly regarding financial abuse). Strong IT and technical skills, including experience analyzing data and working with accounting packages or care management systems like Mosaic . Excellent written and verbal communication skills, with the ability to clearly explain complex financial processes to clients with a range of disabilities. Requirement: A current Enhanced Disclosure and Barring Service (DBS) Check. Why Work for Hackney Adult Social Care? Our culture is built upon four core values: Working Together, Communicating Honestly, Encouraging Wellbeing, and Being Accountable and Learning . In Hackney, staff wellbeing is our top priority. We foster an environment where your voice is heard, critical feedback is welcomed, and active professional learning is highly encouraged. We are also strictly committed to equality of access, diversity, and inclusion in everything we do. Ready to make a difference? Apply today to join our dedicated team in Hackney! Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Computershare is global leader in financial administration with over 12,000 employees across more than 22 different countries. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers. Our global footprint means we have the scale to maintain robust compliance, audit, risk, financial crime, disaster recovery and business continuity planning programs - offering peace of mind to our clients and their customers. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Computershare to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of Computershare, we are looking for a Customer Service Representative (Inbound) for an initial 4 month contract based in Bristol . Purpose of the role We're looking for Customer Service Representatives to join Computershare's Contact Centre team in Bristol . You'll be the first point of contact for shareholders, handling inbound customer calls and delivering exceptional customer service while resolving a range of account-related queries. This is a fast-paced, customer-focused role where you'll build your knowledge over time, handling increasingly complex enquiries while ensuring every customer receives an accurate, professional and empathetic service. What you'll do Handle inbound customer calls, providing a professional and friendly service. Support customers with shareholder enquiries, including share valuations, account information and selling shares. Assist customers with account access and general account management queries. Handle sensitive conversations, including bereavement-related enquiries, with empathy and professionalism. Accurately update customer records and complete account transactions. Investigate customer queries using internal systems and provide clear, accurate information. Work towards quality, productivity and customer service targets. Develop your knowledge through training and gradually take ownership of more complex customer enquiries. The Skills you'll need Previous customer service experience, ideally within an inbound contact centre environment. Excellent communication and listening skills with the ability to explain information clearly. Strong customer focus with a genuine passion for delivering outstanding service. Ability to remain calm and empathetic when handling sensitive or challenging conversations. Good attention to detail and accuracy when processing customer information. Comfortable working in a fast-paced, target-driven environment. Confident using multiple computer systems while speaking with customers. Financial services experience is desirable but not essential. Why Computershare Computershare are dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Computershare to identify the best solution to meet your requirements. We can only accept workers operating via a PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.
Jun 25, 2026
Contractor
Computershare is global leader in financial administration with over 12,000 employees across more than 22 different countries. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers. Our global footprint means we have the scale to maintain robust compliance, audit, risk, financial crime, disaster recovery and business continuity planning programs - offering peace of mind to our clients and their customers. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Computershare to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of Computershare, we are looking for a Customer Service Representative (Inbound) for an initial 4 month contract based in Bristol . Purpose of the role We're looking for Customer Service Representatives to join Computershare's Contact Centre team in Bristol . You'll be the first point of contact for shareholders, handling inbound customer calls and delivering exceptional customer service while resolving a range of account-related queries. This is a fast-paced, customer-focused role where you'll build your knowledge over time, handling increasingly complex enquiries while ensuring every customer receives an accurate, professional and empathetic service. What you'll do Handle inbound customer calls, providing a professional and friendly service. Support customers with shareholder enquiries, including share valuations, account information and selling shares. Assist customers with account access and general account management queries. Handle sensitive conversations, including bereavement-related enquiries, with empathy and professionalism. Accurately update customer records and complete account transactions. Investigate customer queries using internal systems and provide clear, accurate information. Work towards quality, productivity and customer service targets. Develop your knowledge through training and gradually take ownership of more complex customer enquiries. The Skills you'll need Previous customer service experience, ideally within an inbound contact centre environment. Excellent communication and listening skills with the ability to explain information clearly. Strong customer focus with a genuine passion for delivering outstanding service. Ability to remain calm and empathetic when handling sensitive or challenging conversations. Good attention to detail and accuracy when processing customer information. Comfortable working in a fast-paced, target-driven environment. Confident using multiple computer systems while speaking with customers. Financial services experience is desirable but not essential. Why Computershare Computershare are dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Computershare to identify the best solution to meet your requirements. We can only accept workers operating via a PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.
