Service Manager £40,000 - £45,000 Chelmsford 40 hours per week (Flexible) An exciting opportunity has arisen for an experienced Service Manager to join a growing business where you can truly make an impact. This is a pivotal role at the heart of the organisation, where you will take ownership of service operations, driving efficiency, improving processes, and implementing meaningful change. You will play a key part in ensuring smooth day to day delivery while continuously enhancing performance and customer experience. What you will be doing: Overseeing and coordinating day to day service operations Managing workloads, schedules, and performance to maximise efficiency Acting as a key link between teams to ensure seamless communication Identifying areas for improvement and implementing positive change Managing escalations and maintaining high customer service standards About you: Previous experience in a Service Manager, Operations, or Planning role A confident decision maker who thrives in a fast paced environment Proven ability to implement change and improve processes Highly organised, resilient, and solutions focused Strong communication skills with a customer first approach The details: Salary: £40,000 - £45,000 40 hours per week with flexibility Office-based (must be available between 9am-5pm) Based in Chelmsford No on-site parking, but excellent public transport links nearby A brilliant opportunity for someone looking to step into a role where they can influence operations, drive change, and be at the very heart of the business. Please send your CV to Kerry Osborne at or get in touch to find out more about this opportunity. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 28, 2026
Full time
Service Manager £40,000 - £45,000 Chelmsford 40 hours per week (Flexible) An exciting opportunity has arisen for an experienced Service Manager to join a growing business where you can truly make an impact. This is a pivotal role at the heart of the organisation, where you will take ownership of service operations, driving efficiency, improving processes, and implementing meaningful change. You will play a key part in ensuring smooth day to day delivery while continuously enhancing performance and customer experience. What you will be doing: Overseeing and coordinating day to day service operations Managing workloads, schedules, and performance to maximise efficiency Acting as a key link between teams to ensure seamless communication Identifying areas for improvement and implementing positive change Managing escalations and maintaining high customer service standards About you: Previous experience in a Service Manager, Operations, or Planning role A confident decision maker who thrives in a fast paced environment Proven ability to implement change and improve processes Highly organised, resilient, and solutions focused Strong communication skills with a customer first approach The details: Salary: £40,000 - £45,000 40 hours per week with flexibility Office-based (must be available between 9am-5pm) Based in Chelmsford No on-site parking, but excellent public transport links nearby A brilliant opportunity for someone looking to step into a role where they can influence operations, drive change, and be at the very heart of the business. Please send your CV to Kerry Osborne at or get in touch to find out more about this opportunity. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Breakdown & Recovery Team Member Location : Newport Salary: £27,759 per year Job Type: Full Time, Permanent At DB Cargo UK, we keep the UK moving by delivering safe, reliable and sustainable rail solutions. We are currently recruiting for a Breakdown & Recovery Team Member to join our specialist team based at Newport. Breakdown & Recovery provides a national service, delivering the safe and efficient restoration of normal running conditions following incidents across the UK rail network. This is a unique opportunity to play a vital role in restoring operations following incidents and derailments. Working as part of a skilled team, you'll support the safe and efficient recovery of rolling stock and infrastructure, helping to minimise disruption and get services moving again. Although this position is based at Newport, you'll be part of a national service and may be required to travel throughout the UK when responding to incidents. What will you be doing? As a Breakdown & Recovery Team Member, you'll work under the direction of the Breakdown & Recovery Supervisor to support recovery operations across the UK rail network. Key responsibilities will include: Supporting recovery operations and assisting with the safe restoration of rail services following incidents and derailments Creating and maintaining safe working environments both within the depot and at incident locations Operating, handling and maintaining specialist recovery equipment, including jacking systems and packing materials Undertaking cutting and welding activities where trained, competent and authorised to do so Carrying out inspections and maintenance to ensure equipment remains safe, serviceable and ready for deployment Working collaboratively with colleagues, customers and industry partners during recovery operations Proactively using depot time to develop skills, maintain equipment and support wider team activities Breakdown & Recovery operates 24/7. You'll work a rostered pattern of 12-hour shifts covering days, nights, weekends and bank holidays. The role is contracted at an average of 42 hours per week. What are we looking for? We're looking for someone who enjoys learning new skills, takes pride in their work and can remain calm and professional in challenging situations. You'll be safety-focused, practical and thrive working as part of a team. You'll also have: A positive and proactive attitude towards work and personal development Strong communication skills and the ability to work effectively both independently and as part of a team Good problem-solving skills and the ability to make sound decisions in a safety-critical environment Good basic IT skills A full UK driving licence with Category C+E (Class 1) entitlement No previous rail experience is required as full training will be provided. Experience working in a hands-on, practical environment would be advantageous but is not essential. What matters to you? Here at DB Cargo, we offer range of benefits as part of your employment. We're offering a starting salary of £27,759 per annum based on a 42-hour working week. Comprehensive training, including Personal Track Safety (PTS), Rail Recovery Training and First Aid Pay every four weeks (13 paydays per year) Defined Contribution pension scheme with up to 10% employer contribution 28 days annual leave Access to our employee benefits portal, offering discounts across a wide range of retailers and services, as well as wellbeing resources Health Cash Plan Cycle to Work Scheme Charge and Go Scheme Manager-led recognition programme for colleagues who live our values Annual pay reviews Access to a range of development opportunities, apprenticeships, training programmes and professional qualifications Employee Assistance Programme to support your health and wellbeing Please click APPLY to send your CV for this role. Candidates with experience of: Recovery Technician, Recovery Operator, Breakdown Engineer, Vehicle Breakdown Mechanic, Mobile Service Technician, Breakdown Operator, may also be considered for this role.
Jun 28, 2026
Full time
Job Title: Breakdown & Recovery Team Member Location : Newport Salary: £27,759 per year Job Type: Full Time, Permanent At DB Cargo UK, we keep the UK moving by delivering safe, reliable and sustainable rail solutions. We are currently recruiting for a Breakdown & Recovery Team Member to join our specialist team based at Newport. Breakdown & Recovery provides a national service, delivering the safe and efficient restoration of normal running conditions following incidents across the UK rail network. This is a unique opportunity to play a vital role in restoring operations following incidents and derailments. Working as part of a skilled team, you'll support the safe and efficient recovery of rolling stock and infrastructure, helping to minimise disruption and get services moving again. Although this position is based at Newport, you'll be part of a national service and may be required to travel throughout the UK when responding to incidents. What will you be doing? As a Breakdown & Recovery Team Member, you'll work under the direction of the Breakdown & Recovery Supervisor to support recovery operations across the UK rail network. Key responsibilities will include: Supporting recovery operations and assisting with the safe restoration of rail services following incidents and derailments Creating and maintaining safe working environments both within the depot and at incident locations Operating, handling and maintaining specialist recovery equipment, including jacking systems and packing materials Undertaking cutting and welding activities where trained, competent and authorised to do so Carrying out inspections and maintenance to ensure equipment remains safe, serviceable and ready for deployment Working collaboratively with colleagues, customers and industry partners during recovery operations Proactively using depot time to develop skills, maintain equipment and support wider team activities Breakdown & Recovery operates 24/7. You'll work a rostered pattern of 12-hour shifts covering days, nights, weekends and bank holidays. The role is contracted at an average of 42 hours per week. What are we looking for? We're looking for someone who enjoys learning new skills, takes pride in their work and can remain calm and professional in challenging situations. You'll be safety-focused, practical and thrive working as part of a team. You'll also have: A positive and proactive attitude towards work and personal development Strong communication skills and the ability to work effectively both independently and as part of a team Good problem-solving skills and the ability to make sound decisions in a safety-critical environment Good basic IT skills A full UK driving licence with Category C+E (Class 1) entitlement No previous rail experience is required as full training will be provided. Experience working in a hands-on, practical environment would be advantageous but is not essential. What matters to you? Here at DB Cargo, we offer range of benefits as part of your employment. We're offering a starting salary of £27,759 per annum based on a 42-hour working week. Comprehensive training, including Personal Track Safety (PTS), Rail Recovery Training and First Aid Pay every four weeks (13 paydays per year) Defined Contribution pension scheme with up to 10% employer contribution 28 days annual leave Access to our employee benefits portal, offering discounts across a wide range of retailers and services, as well as wellbeing resources Health Cash Plan Cycle to Work Scheme Charge and Go Scheme Manager-led recognition programme for colleagues who live our values Annual pay reviews Access to a range of development opportunities, apprenticeships, training programmes and professional qualifications Employee Assistance Programme to support your health and wellbeing Please click APPLY to send your CV for this role. Candidates with experience of: Recovery Technician, Recovery Operator, Breakdown Engineer, Vehicle Breakdown Mechanic, Mobile Service Technician, Breakdown Operator, may also be considered for this role.
Income Reconciliation Administrator 6 Month FTC Remote Competitive Salary This opportunity would suit an experienced Financial Services Administrator, Income Administrator or Reconciliation Administrator who has worked within an IFA, wealth management or financial services environment. If you enjoy working with detail, keeping records accurate, resolving queries and supporting the smooth running of a financial planning business, this could be a very good opportunity. This is a 6 month fixed term contract where you will support the income reconciliation function within a growing financial planning business. You will be involved in recording payments, allocating provider commissions, dealing with fee and commission queries, reviewing aged debt reports and supporting month end processes. You will be working closely with the Operations Support Manager and wider administration team, helping ensure fees, commissions and income records are accurate, up to date and properly maintained. The Business This is a growing and ambitious financial planning and wealth management business with a strong focus on delivering high quality advice and an exceptional client experience. The firm is investing heavily in technology, operational efficiency and the long term development of its people. It is building a modern advice business designed to make financial planning more accessible, efficient and valuable for clients, while also creating a supportive and progressive environment for staff. This is an opportunity to join a business that is continuing to evolve, where administration, operations and accurate records are seen as key parts of delivering excellent outcomes for both clients and advisers. The Role Working as an Income Reconciliation Administrator, you will support the finance and operations function with fees, commissions and income reconciliation administration. This is a detailed and hands on role. Responsibilities will include accurately recording payments received into company bank accounts, allocating commissions received from providers against outstanding invoices, supporting fee and commission related queries, reviewing aged debt reports and helping resolve issues that may prevent payment. You will also ensure relevant documentation, including provider commission statements and bank account records, is saved correctly to internal systems. The role will involve supporting month end close off, helping produce management information and maintaining accurate records within the back office system. Previous experience within an IFA, wealth management or financial services environment will be important. Experience in income administration, fee and commission reconciliation or a similar operational role would be particularly useful. Good knowledge of financial services products and processes would be beneficial, along with strong Excel, Microsoft Office and administration skills. Experience using Curo would be an advantage, although training can be provided where needed. You will need to be organised, accurate and able to manage deadlines. This role would suit someone who enjoys working methodically, solving problems and making sure detail is right. The Benefits Competitive salary depending on experience Remote working 6 month fixed term contract Opportunity to join a growing national advice business Strong potential to move into other roles across the business Supportive team environment Training on internal systems where required Applying To find out more about this opportunity, simply apply here. One of our team will be in touch to talk you through the role in more detail and, if it feels like the right fit, we will support you through the interview process.
Jun 28, 2026
Full time
Income Reconciliation Administrator 6 Month FTC Remote Competitive Salary This opportunity would suit an experienced Financial Services Administrator, Income Administrator or Reconciliation Administrator who has worked within an IFA, wealth management or financial services environment. If you enjoy working with detail, keeping records accurate, resolving queries and supporting the smooth running of a financial planning business, this could be a very good opportunity. This is a 6 month fixed term contract where you will support the income reconciliation function within a growing financial planning business. You will be involved in recording payments, allocating provider commissions, dealing with fee and commission queries, reviewing aged debt reports and supporting month end processes. You will be working closely with the Operations Support Manager and wider administration team, helping ensure fees, commissions and income records are accurate, up to date and properly maintained. The Business This is a growing and ambitious financial planning and wealth management business with a strong focus on delivering high quality advice and an exceptional client experience. The firm is investing heavily in technology, operational efficiency and the long term development of its people. It is building a modern advice business designed to make financial planning more accessible, efficient and valuable for clients, while also creating a supportive and progressive environment for staff. This is an opportunity to join a business that is continuing to evolve, where administration, operations and accurate records are seen as key parts of delivering excellent outcomes for both clients and advisers. The Role Working as an Income Reconciliation Administrator, you will support the finance and operations function with fees, commissions and income reconciliation administration. This is a detailed and hands on role. Responsibilities will include accurately recording payments received into company bank accounts, allocating commissions received from providers against outstanding invoices, supporting fee and commission related queries, reviewing aged debt reports and helping resolve issues that may prevent payment. You will also ensure relevant documentation, including provider commission statements and bank account records, is saved correctly to internal systems. The role will involve supporting month end close off, helping produce management information and maintaining accurate records within the back office system. Previous experience within an IFA, wealth management or financial services environment will be important. Experience in income administration, fee and commission reconciliation or a similar operational role would be particularly useful. Good knowledge of financial services products and processes would be beneficial, along with strong Excel, Microsoft Office and administration skills. Experience using Curo would be an advantage, although training can be provided where needed. You will need to be organised, accurate and able to manage deadlines. This role would suit someone who enjoys working methodically, solving problems and making sure detail is right. The Benefits Competitive salary depending on experience Remote working 6 month fixed term contract Opportunity to join a growing national advice business Strong potential to move into other roles across the business Supportive team environment Training on internal systems where required Applying To find out more about this opportunity, simply apply here. One of our team will be in touch to talk you through the role in more detail and, if it feels like the right fit, we will support you through the interview process.
Regional Health and Safety Manager - Social Housing Yorkshire & East Midlands 50K - 55K + Package + Bonus We're working with a leading construction and regeneration contractor to recruit an experienced Regional SHEQ Manager to support operations across Yorkshire and the East Midlands click apply for full job details
Jun 28, 2026
Full time
Regional Health and Safety Manager - Social Housing Yorkshire & East Midlands 50K - 55K + Package + Bonus We're working with a leading construction and regeneration contractor to recruit an experienced Regional SHEQ Manager to support operations across Yorkshire and the East Midlands click apply for full job details
Business Support Manager £40,000 Permanent Leicester Hamilton Woods Associates are delighted to be working with a social housing provider in Leicester to recruit a Business Support Manager on a permanent basis. Responsibilities of the Business Support Manager include: Leading the day-to-day business support function to ensure the smooth running of office operations Coordinating internal projects and m click apply for full job details
Jun 28, 2026
Full time
Business Support Manager £40,000 Permanent Leicester Hamilton Woods Associates are delighted to be working with a social housing provider in Leicester to recruit a Business Support Manager on a permanent basis. Responsibilities of the Business Support Manager include: Leading the day-to-day business support function to ensure the smooth running of office operations Coordinating internal projects and m click apply for full job details
We are looking for an experienced and motivated Working Supervisor to lead our Ground Maintenance team of 5 people This is a hands-on role where you will work alongside the team while supervising the daily operation to ensure all tasks are completed safely, efficiently, and to a high standard. Key Responsibilities: Supervise and support a team of Ground Maintenance Operatives Carry out ground maintenance duties, including litter picking and emptying public bins Drive a company van between sites as required Allocate daily tasks and monitor performance Ensure health and safety procedures are followed at all times Act as the main point of contact for the Operations Manager and clients when required Report any issues, incidents, or maintenance concerns promptly Requirements: Full UK driving licence (essential) Previous supervisory experience in grounds maintenance, environmental services, or a similar outdoor role Confident driving a van Strong communication and leadership skills Reliable, organised, and able to motivate a team Flexible and able to work outdoors in all weather conditions What we offer: 36 hours per week Regular afternoon shifts Opportunity to lead a supportive team Full induction and ongoing support Competitive pay If you have supervisory experience and enjoy leading by example, we'd love to hear from you. If interested, please contact Corr Recruitment Greenford branch for more details.
Jun 28, 2026
Full time
We are looking for an experienced and motivated Working Supervisor to lead our Ground Maintenance team of 5 people This is a hands-on role where you will work alongside the team while supervising the daily operation to ensure all tasks are completed safely, efficiently, and to a high standard. Key Responsibilities: Supervise and support a team of Ground Maintenance Operatives Carry out ground maintenance duties, including litter picking and emptying public bins Drive a company van between sites as required Allocate daily tasks and monitor performance Ensure health and safety procedures are followed at all times Act as the main point of contact for the Operations Manager and clients when required Report any issues, incidents, or maintenance concerns promptly Requirements: Full UK driving licence (essential) Previous supervisory experience in grounds maintenance, environmental services, or a similar outdoor role Confident driving a van Strong communication and leadership skills Reliable, organised, and able to motivate a team Flexible and able to work outdoors in all weather conditions What we offer: 36 hours per week Regular afternoon shifts Opportunity to lead a supportive team Full induction and ongoing support Competitive pay If you have supervisory experience and enjoy leading by example, we'd love to hear from you. If interested, please contact Corr Recruitment Greenford branch for more details.
Senior Conference & Events Operations Manager - Excel London Full-Time / Permanent £46,310 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for a dedicated Senior Conference & Events Operations Manager to help lead the day-to-day delivery of catering services at Excel London - one of Europ click apply for full job details
Jun 28, 2026
Full time
Senior Conference & Events Operations Manager - Excel London Full-Time / Permanent £46,310 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for a dedicated Senior Conference & Events Operations Manager to help lead the day-to-day delivery of catering services at Excel London - one of Europ click apply for full job details
Benefits 10% Retail Commission Wellbeing Scheme; Facility and Treatment Use Health Club Membership Paid Lunch Breaks with Meals on Shift - provided 25% Spa Treatment Discount 20% Retail Discount Friends and Family Resort Rates NatWest Mentor Scheme In House Training It couldn't be a better time to join the team at the St Michael's Hotel and Spa! We are currently recruiting for a Head Therapist to lead our award-winning, friendly Spa therapists' team. Our Spa forms a significant sector of our business attracting both hotel guests and core following of local users. We are looking for a passionate and experienced Head Therapist to lead our spa treatment team and deliver exceptional guest experiences. This is a hands-on leadership role responsible for maintaining treatment standards, supporting therapist development, driving retail performance, and ensuring the smooth day-to-day operation of the spa. The ideal candidate will be confident in leading a team, highly organised, commercially aware, and committed to creating a luxury spa environment for both guests and colleagues. Recently winning Best Spa in the South West in the Good Spa Guide awards, and holding a 5 Bubble Luxury rating the opportunity to help grow and develop the Spa is here. Responsibilities Lead and support the therapist team on a daily basis Deliver high-quality treatments to an exceptional standard Ensure treatment protocols and spa standards are consistently followed Support training, coaching, and development of therapists Monitor treatment room presentation, cleanliness, and stock levels Drive retail sales and treatment upgrades Handle guest feedback professionally and efficiently Assist with rota management and operational organisation Maintain health & safety, hygiene, and compliance standards Support the Spa Manager with overall spa performance and operations Requirements NVQ Level 3 Beauty Therapy qualification (or equivalent) Previous spa experience essential Senior therapist or supervisory experience preferred Strong massage and facial treatment experience Excellent communication and leadership skills Professional, reliable, and guest-focused Passion for wellness, hospitality, and luxury service Flexible to work weekends, evenings, and busy periods when required What We Offer Competitive salary of £31,200 Commission and retail incentives Staff discounts and spa benefits Ongoing training and development Supportive team environment Schedule Full-time Weekend availability required Day shifts including bank holidays are required Experience Spa Therapist: 2-3 years (preferred) Leadership or Senior Therapist experience: 1 -2 year (preferred) Licence/Certification NVQ Level 3 Beauty Therapy (required) If you think you are the right person for this role please apply to Jo Smith, Spa Manager with CV and covering letter. Request for full Job Description can be emailed to . Pay: £31,200.00 per year Application question(s): Level 3 Beauty Therapy or Equivalent Experience: senior therapy: 1 year (required) Spa : 2 years (required) Work Location: In person
Jun 28, 2026
Full time
Benefits 10% Retail Commission Wellbeing Scheme; Facility and Treatment Use Health Club Membership Paid Lunch Breaks with Meals on Shift - provided 25% Spa Treatment Discount 20% Retail Discount Friends and Family Resort Rates NatWest Mentor Scheme In House Training It couldn't be a better time to join the team at the St Michael's Hotel and Spa! We are currently recruiting for a Head Therapist to lead our award-winning, friendly Spa therapists' team. Our Spa forms a significant sector of our business attracting both hotel guests and core following of local users. We are looking for a passionate and experienced Head Therapist to lead our spa treatment team and deliver exceptional guest experiences. This is a hands-on leadership role responsible for maintaining treatment standards, supporting therapist development, driving retail performance, and ensuring the smooth day-to-day operation of the spa. The ideal candidate will be confident in leading a team, highly organised, commercially aware, and committed to creating a luxury spa environment for both guests and colleagues. Recently winning Best Spa in the South West in the Good Spa Guide awards, and holding a 5 Bubble Luxury rating the opportunity to help grow and develop the Spa is here. Responsibilities Lead and support the therapist team on a daily basis Deliver high-quality treatments to an exceptional standard Ensure treatment protocols and spa standards are consistently followed Support training, coaching, and development of therapists Monitor treatment room presentation, cleanliness, and stock levels Drive retail sales and treatment upgrades Handle guest feedback professionally and efficiently Assist with rota management and operational organisation Maintain health & safety, hygiene, and compliance standards Support the Spa Manager with overall spa performance and operations Requirements NVQ Level 3 Beauty Therapy qualification (or equivalent) Previous spa experience essential Senior therapist or supervisory experience preferred Strong massage and facial treatment experience Excellent communication and leadership skills Professional, reliable, and guest-focused Passion for wellness, hospitality, and luxury service Flexible to work weekends, evenings, and busy periods when required What We Offer Competitive salary of £31,200 Commission and retail incentives Staff discounts and spa benefits Ongoing training and development Supportive team environment Schedule Full-time Weekend availability required Day shifts including bank holidays are required Experience Spa Therapist: 2-3 years (preferred) Leadership or Senior Therapist experience: 1 -2 year (preferred) Licence/Certification NVQ Level 3 Beauty Therapy (required) If you think you are the right person for this role please apply to Jo Smith, Spa Manager with CV and covering letter. Request for full Job Description can be emailed to . Pay: £31,200.00 per year Application question(s): Level 3 Beauty Therapy or Equivalent Experience: senior therapy: 1 year (required) Spa : 2 years (required) Work Location: In person
Summary £15.45 - £15.95 per hour 35+ hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Jun 28, 2026
Full time
Summary £15.45 - £15.95 per hour 35+ hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
We're recruiting an experienced Unit Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a part time basis, contracted to 30 hours per week. As a Unit Manager, you will be responsible for ensuring our unit and service counters run smoothly and helping to deliver t click apply for full job details
Jun 28, 2026
Full time
We're recruiting an experienced Unit Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a part time basis, contracted to 30 hours per week. As a Unit Manager, you will be responsible for ensuring our unit and service counters run smoothly and helping to deliver t click apply for full job details
Maintenance Support Specialist Annual Salary : £42000 to £49000 Location : Mobile across Berkshire Job Type : Full-time, Join our Clients team as a Maintenance Surveyor where you will play a crucial role in the investigation, identification, diagnosis, and resolution of day-to-day general maintenance issues. Reporting directly to the Operations Manager, you will provide essential technical support across your locality, ensuring efficient and effective maintenance services. Day-to-day of the role: Own the day-to-day technical support for your locality, facilitating the work of in-house trades delivery teams and external contractors to ensure issues are resolved at the first visit. Conduct inspections as needed before, during, and after repairs to ensure compliance with standards. Provide detailed specifications, including scope of works, quantities, budgeted costs, and timescales to resolve maintenance issues effectively. Ensure that all works are completed safely, to the required standards and specifications, and to a high level of customer satisfaction. Maintain high-quality data within the property systems and ensure a detailed local knowledge of customer, asset, and investment needs. Continuously develop personal and professional capabilities to keep knowledge up-to-date and relevant to the role. Required Skills & Qualifications: Up-to-date knowledge of technical, statutory, regulatory, and legislative requirements related to maintenance service delivery, including damp and mould and Awaabs Law. Ability to prepare and interpret specifications and schedules of work using bespoke or national/published Schedules of Rates/Works. Proficient in planning, tracking, and forecasting the safe delivery of customer-focused services, works, and expenditure within agreed timescales and budgets. Strong commercial acumen and knowledge of relevant health, safety, and environmental legislation with a focus on compliance. Proficient use of IT Systems, including Microsoft Office Suite with intermediate Excel skills. Willingness to travel within the locality, access to a car, and possession of a full UK driving licence. Benefits: 25 Days Holiday + Bank Holidays, with an extra day every year up to 30 days. Option to buy or sell holiday as part of our flexible benefits package. 3 additional wellbeing days and 2 paid volunteering days. Generous matched pension scheme up to 12% and life cover at 4x salary. Enhanced maternity/paternity/adoption pay. Options for private medical insurance, dental insurance, and critical illness cover. Wellbeing discounts, including gym memberships and access to a 24/7 virtual GP service.
Jun 28, 2026
Full time
Maintenance Support Specialist Annual Salary : £42000 to £49000 Location : Mobile across Berkshire Job Type : Full-time, Join our Clients team as a Maintenance Surveyor where you will play a crucial role in the investigation, identification, diagnosis, and resolution of day-to-day general maintenance issues. Reporting directly to the Operations Manager, you will provide essential technical support across your locality, ensuring efficient and effective maintenance services. Day-to-day of the role: Own the day-to-day technical support for your locality, facilitating the work of in-house trades delivery teams and external contractors to ensure issues are resolved at the first visit. Conduct inspections as needed before, during, and after repairs to ensure compliance with standards. Provide detailed specifications, including scope of works, quantities, budgeted costs, and timescales to resolve maintenance issues effectively. Ensure that all works are completed safely, to the required standards and specifications, and to a high level of customer satisfaction. Maintain high-quality data within the property systems and ensure a detailed local knowledge of customer, asset, and investment needs. Continuously develop personal and professional capabilities to keep knowledge up-to-date and relevant to the role. Required Skills & Qualifications: Up-to-date knowledge of technical, statutory, regulatory, and legislative requirements related to maintenance service delivery, including damp and mould and Awaabs Law. Ability to prepare and interpret specifications and schedules of work using bespoke or national/published Schedules of Rates/Works. Proficient in planning, tracking, and forecasting the safe delivery of customer-focused services, works, and expenditure within agreed timescales and budgets. Strong commercial acumen and knowledge of relevant health, safety, and environmental legislation with a focus on compliance. Proficient use of IT Systems, including Microsoft Office Suite with intermediate Excel skills. Willingness to travel within the locality, access to a car, and possession of a full UK driving licence. Benefits: 25 Days Holiday + Bank Holidays, with an extra day every year up to 30 days. Option to buy or sell holiday as part of our flexible benefits package. 3 additional wellbeing days and 2 paid volunteering days. Generous matched pension scheme up to 12% and life cover at 4x salary. Enhanced maternity/paternity/adoption pay. Options for private medical insurance, dental insurance, and critical illness cover. Wellbeing discounts, including gym memberships and access to a 24/7 virtual GP service.
EMEA Recruitment Business Partner (Go-to-Market) Up to 75,000 per annum + Benefits 6-Month FTC Hybrid - 1 Day per Week in Central London We are looking for an experienced EMEA Recruitment Business Partner to join a high-performing Talent Acquisition team, supporting hiring across the EMEA region. This is a strategic recruitment role partnering with senior stakeholders to attract top commercial talent, with a particular focus on Go-to-Market (GTM) functions including Sales, Sales Engineering, Customer Success, Marketing, Channel, Alliances and Revenue Operations. This is not an agency-facing or delivery recruitment role. We're looking for someone who has worked in-house for a software or SaaS vendor , understands how GTM organisations are structured, and has experience managing external recruitment partners to deliver outstanding hiring outcomes. You'll act as a trusted advisor to the business, influencing hiring strategy, providing market insight, and ensuring an exceptional candidate and hiring manager experience. Key Responsibilities Partner with senior business leaders and HR Business Partners across EMEA to understand hiring priorities and develop recruitment strategies aligned to business growth. Lead the end-to-end recruitment process across a range of commercial and Go-to-Market roles, from initial briefing through to offer and onboarding. Recruit across functions including Sales, Enterprise Sales, Business Development, Account Management, Customer Success, Pre-Sales, Solutions Engineering, Channel & Alliances, Marketing and Revenue Operations. Build and maintain proactive talent pipelines for business-critical commercial positions across multiple EMEA markets. Manage relationships with external recruitment agencies and search partners, ensuring high-quality delivery, value for money and adherence to agreed SLAs. Manage recruitment activity through Workday , ensuring requisitions, candidate records and recruitment workflows are maintained accurately and in line with internal processes. Produce recruitment reporting and pipeline insights using Workday to support hiring managers and Talent Acquisition leadership. Provide market intelligence, salary benchmarking and competitor insights to influence hiring decisions. Deliver detailed candidate assessments and guide hiring managers through the interview and selection process. Negotiate offers and manage the closing process in partnership with HR and business stakeholders. Ensure an exceptional candidate experience while maintaining a compliant and efficient recruitment process. Use recruitment data and analytics to identify trends and continuously improve hiring performance. About You Previous experience working in-house for a software, SaaS or technology vendor is essential. Strong experience recruiting Go-to-Market (GTM) talent across EMEA. Proven track record of hiring Sales, Customer Success, Pre-Sales, Marketing, Channel & Alliances, Revenue Operations and other commercial functions. Demonstrable experience managing external recruitment vendors and agency partnerships. Strong experience using Workday for applicant tracking, recruitment workflows, reporting and recruitment administration. Experienced in direct sourcing and building passive talent pipelines using LinkedIn Recruiter and other sourcing tools. Confident partnering with senior stakeholders and influencing hiring decisions at all levels. Excellent communication, stakeholder management and relationship-building skills. Able to manage multiple vacancies across different countries within a fast-paced, high-growth environment. Data-driven with the ability to use recruitment metrics and market insight to shape hiring strategies. Experience recruiting across multiple EMEA countries is highly desirable. Additional European language skills would be advantageous. Why Join? This is an opportunity to join a collaborative and high-performing Talent Acquisition team where you'll play a key role in shaping the growth of a global software organisation. You'll work closely with senior leaders across the business, influence hiring strategy across EMEA, and recruit some of the region's top commercial talent, all while enjoying the flexibility of a hybrid working model with just one day per week in Central London.
Jun 28, 2026
Contractor
EMEA Recruitment Business Partner (Go-to-Market) Up to 75,000 per annum + Benefits 6-Month FTC Hybrid - 1 Day per Week in Central London We are looking for an experienced EMEA Recruitment Business Partner to join a high-performing Talent Acquisition team, supporting hiring across the EMEA region. This is a strategic recruitment role partnering with senior stakeholders to attract top commercial talent, with a particular focus on Go-to-Market (GTM) functions including Sales, Sales Engineering, Customer Success, Marketing, Channel, Alliances and Revenue Operations. This is not an agency-facing or delivery recruitment role. We're looking for someone who has worked in-house for a software or SaaS vendor , understands how GTM organisations are structured, and has experience managing external recruitment partners to deliver outstanding hiring outcomes. You'll act as a trusted advisor to the business, influencing hiring strategy, providing market insight, and ensuring an exceptional candidate and hiring manager experience. Key Responsibilities Partner with senior business leaders and HR Business Partners across EMEA to understand hiring priorities and develop recruitment strategies aligned to business growth. Lead the end-to-end recruitment process across a range of commercial and Go-to-Market roles, from initial briefing through to offer and onboarding. Recruit across functions including Sales, Enterprise Sales, Business Development, Account Management, Customer Success, Pre-Sales, Solutions Engineering, Channel & Alliances, Marketing and Revenue Operations. Build and maintain proactive talent pipelines for business-critical commercial positions across multiple EMEA markets. Manage relationships with external recruitment agencies and search partners, ensuring high-quality delivery, value for money and adherence to agreed SLAs. Manage recruitment activity through Workday , ensuring requisitions, candidate records and recruitment workflows are maintained accurately and in line with internal processes. Produce recruitment reporting and pipeline insights using Workday to support hiring managers and Talent Acquisition leadership. Provide market intelligence, salary benchmarking and competitor insights to influence hiring decisions. Deliver detailed candidate assessments and guide hiring managers through the interview and selection process. Negotiate offers and manage the closing process in partnership with HR and business stakeholders. Ensure an exceptional candidate experience while maintaining a compliant and efficient recruitment process. Use recruitment data and analytics to identify trends and continuously improve hiring performance. About You Previous experience working in-house for a software, SaaS or technology vendor is essential. Strong experience recruiting Go-to-Market (GTM) talent across EMEA. Proven track record of hiring Sales, Customer Success, Pre-Sales, Marketing, Channel & Alliances, Revenue Operations and other commercial functions. Demonstrable experience managing external recruitment vendors and agency partnerships. Strong experience using Workday for applicant tracking, recruitment workflows, reporting and recruitment administration. Experienced in direct sourcing and building passive talent pipelines using LinkedIn Recruiter and other sourcing tools. Confident partnering with senior stakeholders and influencing hiring decisions at all levels. Excellent communication, stakeholder management and relationship-building skills. Able to manage multiple vacancies across different countries within a fast-paced, high-growth environment. Data-driven with the ability to use recruitment metrics and market insight to shape hiring strategies. Experience recruiting across multiple EMEA countries is highly desirable. Additional European language skills would be advantageous. Why Join? This is an opportunity to join a collaborative and high-performing Talent Acquisition team where you'll play a key role in shaping the growth of a global software organisation. You'll work closely with senior leaders across the business, influence hiring strategy across EMEA, and recruit some of the region's top commercial talent, all while enjoying the flexibility of a hybrid working model with just one day per week in Central London.
Do you have experience of working in a community outreach, engagement or sales environment? Are you an outgoing individual who loves to network and build relationships within the community? Then consider the role of Engagement Officer at Reed Wellbeing! Internal applications for this role close on 26/06/2026. Please note this role is a fixed term contract until 18/12/2026. Please note you will need a driving licence and access to your own vehicle for this role as there is a requirement for frequent travel across the North East and occasional travel to North Cumbria. Who we are Reed Wellbeing is a public services provider that aims to support people in making sustainable lifestyle changes to improve their physical and mental wellbeing. Since 2015, we have been delivering a range of evidence-based, person centred interventions and services, including: NHS Health Checks, Smoking Cessation, Weight Management and Type 2 Diabetes Prevention and Treatment. Our NHS Diabetes Prevention Programme (NDPP) supports individuals identified by their GP or other healthcare professionals as being at risk of developing Type 2 Diabetes. Participants take part in a 9-month programme offering a variety of face-to-face, digital, and remote sessions. They are designed to support individuals in achieving a healthy body weight, adopting a healthy balanced diet, increasing physical activity, and reducing sedentary behaviour. What is the role about? An Engagement Officer is responsible for identifying and engaging with local stakeholder organisations and community partners to promote the NDPP programme and build or strengthen referral pathways. You'll work closely with NHS teams, volunteers, and community leaders to ensure the programme is accessible to priority outreach areas and groups to ensure referral targets are met. Just some of your day-to-day responsibilities will include Raising awareness of the NDPP Healthier You programme and advising on referral pathways for individuals at risk of Type 2 diabetes Supporting the achievement of local referral targets through strategic engagement and outreach activity Providing insights to operations on referral volumes and types of members identified from key stakeholders Ensuring stakeholder engagement activities meet KPIs and SLAs Maintaining strong relationships with key stakeholders Working collaboratively with internal co-members to ensure services are delivered effectively Identifying and developing relationships with potential referral organisations, building effective referral pipelines and developing the existing referral pathway into our services. Attending meetings with local CCGs and GPs (e.g. locality meetings) to build broader engagement with primary health care services to build understanding of and the credibility of our services. Scheduling regular face-to-face and telephone contact with stakeholders, prioritising as appropriate, to ensure stakeholders across the whole geographical area are engaged and proactively promotes Reed Wellbeing services What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with Experience of working as part of a multi-function service delivery team. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Valid UK driving licence and willingness to travel within contract area Desirable Attainments: Experience of working in a performance target driven environment. Examples of such experience may include partnership management roles, account management roles or sales representatives. Experience of working in business to business sales. Experience of working in networking, publicly funded services or other similar sectors. Experience of working with disadvantaged client groups in the delivery of customer services. These client groups may include young people (NEETs), incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with disabilities. Direct previous experience of a similar role. Roles considered to be similar include the role of Partnership Manager, Supply Chain Manager, Account Manager or Strategic Stakeholder Engagement Roles on a publicly funded service. Other desirable criteria including pre-existing network of contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.
Jun 28, 2026
Contractor
Do you have experience of working in a community outreach, engagement or sales environment? Are you an outgoing individual who loves to network and build relationships within the community? Then consider the role of Engagement Officer at Reed Wellbeing! Internal applications for this role close on 26/06/2026. Please note this role is a fixed term contract until 18/12/2026. Please note you will need a driving licence and access to your own vehicle for this role as there is a requirement for frequent travel across the North East and occasional travel to North Cumbria. Who we are Reed Wellbeing is a public services provider that aims to support people in making sustainable lifestyle changes to improve their physical and mental wellbeing. Since 2015, we have been delivering a range of evidence-based, person centred interventions and services, including: NHS Health Checks, Smoking Cessation, Weight Management and Type 2 Diabetes Prevention and Treatment. Our NHS Diabetes Prevention Programme (NDPP) supports individuals identified by their GP or other healthcare professionals as being at risk of developing Type 2 Diabetes. Participants take part in a 9-month programme offering a variety of face-to-face, digital, and remote sessions. They are designed to support individuals in achieving a healthy body weight, adopting a healthy balanced diet, increasing physical activity, and reducing sedentary behaviour. What is the role about? An Engagement Officer is responsible for identifying and engaging with local stakeholder organisations and community partners to promote the NDPP programme and build or strengthen referral pathways. You'll work closely with NHS teams, volunteers, and community leaders to ensure the programme is accessible to priority outreach areas and groups to ensure referral targets are met. Just some of your day-to-day responsibilities will include Raising awareness of the NDPP Healthier You programme and advising on referral pathways for individuals at risk of Type 2 diabetes Supporting the achievement of local referral targets through strategic engagement and outreach activity Providing insights to operations on referral volumes and types of members identified from key stakeholders Ensuring stakeholder engagement activities meet KPIs and SLAs Maintaining strong relationships with key stakeholders Working collaboratively with internal co-members to ensure services are delivered effectively Identifying and developing relationships with potential referral organisations, building effective referral pipelines and developing the existing referral pathway into our services. Attending meetings with local CCGs and GPs (e.g. locality meetings) to build broader engagement with primary health care services to build understanding of and the credibility of our services. Scheduling regular face-to-face and telephone contact with stakeholders, prioritising as appropriate, to ensure stakeholders across the whole geographical area are engaged and proactively promotes Reed Wellbeing services What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with Experience of working as part of a multi-function service delivery team. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Valid UK driving licence and willingness to travel within contract area Desirable Attainments: Experience of working in a performance target driven environment. Examples of such experience may include partnership management roles, account management roles or sales representatives. Experience of working in business to business sales. Experience of working in networking, publicly funded services or other similar sectors. Experience of working with disadvantaged client groups in the delivery of customer services. These client groups may include young people (NEETs), incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with disabilities. Direct previous experience of a similar role. Roles considered to be similar include the role of Partnership Manager, Supply Chain Manager, Account Manager or Strategic Stakeholder Engagement Roles on a publicly funded service. Other desirable criteria including pre-existing network of contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.
This role provides interim leadership of network, cyber, and infrastructure services within a public sector organisation. You will manage a team of engineers while ensuring secure, resilient, and high-performing IT operations. Client Details Our client is a well-established organisation within the public sector, delivering critical services across a diverse and dynamic environment. They are seeking an experienced Interim IT Network Manager to provide interim leadership across their network and cyber functions, ensuring the continued stability, security, and performance of their IT services. Description Lead and manage a team of approximately 10 Network and Cyber Analysts and Engineers, providing direction, mentoring, and performance management. Oversee the organisation's network infrastructure, cyber security posture, and core IT services. Ensure high levels of system resilience, availability, and security across all infrastructure. Drive best practice across network operations, cyber governance, and infrastructure management. Collaborate with senior stakeholders to align IT services with organisational priorities. Manage incident response, risk mitigation, and continuous service improvement initiatives. Contribute to IT strategy, roadmap planning, and transformation programmes. This is a fractional role, working 4 days per week, with 50% of that time at the head office in Gloucestershire. Profile As the successful Interim IT Network Manager you should have strong technical knowledge in: Enterprise networking (LAN/WAN, firewalls, routing & switching). Cyber security principles, standards, and best practice. Broad IT infrastructure (servers, cloud platforms, end-user environments). In addition, you will have Proven experience managing technical IT teams, particularly within networking or infrastructure environments. Ability to lead in a people-focused, hands-off but technically credible role. Experience within public sector or regulated environments is desirable. Strong stakeholder management and communication skills. Delivery-focused and pragmatic with strong problem-solving ability. Job Offer Day rate: 500 - 600 (Inside IR35) Contract: 4 days per week (fractional role) Duration: 12 Months Location: 50% onsite in Gloucestershire, remainder remote Opportunity to lead an established, high-performing team Blend of strategic leadership and technical oversight Immediate impact in a service-driven organisation This is a fantastic opportunity for an experienced Interim IT Network Manager to make a meaningful impact within the public sector. If you're ready to take the next step in your career, we encourage you to apply today.
Jun 28, 2026
Contractor
This role provides interim leadership of network, cyber, and infrastructure services within a public sector organisation. You will manage a team of engineers while ensuring secure, resilient, and high-performing IT operations. Client Details Our client is a well-established organisation within the public sector, delivering critical services across a diverse and dynamic environment. They are seeking an experienced Interim IT Network Manager to provide interim leadership across their network and cyber functions, ensuring the continued stability, security, and performance of their IT services. Description Lead and manage a team of approximately 10 Network and Cyber Analysts and Engineers, providing direction, mentoring, and performance management. Oversee the organisation's network infrastructure, cyber security posture, and core IT services. Ensure high levels of system resilience, availability, and security across all infrastructure. Drive best practice across network operations, cyber governance, and infrastructure management. Collaborate with senior stakeholders to align IT services with organisational priorities. Manage incident response, risk mitigation, and continuous service improvement initiatives. Contribute to IT strategy, roadmap planning, and transformation programmes. This is a fractional role, working 4 days per week, with 50% of that time at the head office in Gloucestershire. Profile As the successful Interim IT Network Manager you should have strong technical knowledge in: Enterprise networking (LAN/WAN, firewalls, routing & switching). Cyber security principles, standards, and best practice. Broad IT infrastructure (servers, cloud platforms, end-user environments). In addition, you will have Proven experience managing technical IT teams, particularly within networking or infrastructure environments. Ability to lead in a people-focused, hands-off but technically credible role. Experience within public sector or regulated environments is desirable. Strong stakeholder management and communication skills. Delivery-focused and pragmatic with strong problem-solving ability. Job Offer Day rate: 500 - 600 (Inside IR35) Contract: 4 days per week (fractional role) Duration: 12 Months Location: 50% onsite in Gloucestershire, remainder remote Opportunity to lead an established, high-performing team Blend of strategic leadership and technical oversight Immediate impact in a service-driven organisation This is a fantastic opportunity for an experienced Interim IT Network Manager to make a meaningful impact within the public sector. If you're ready to take the next step in your career, we encourage you to apply today.
ROLE: Branch Manager HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £30,535.88 basic salary per year BONUS/OTE: Realistic total earning potential of up to £40,518 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Trade Branch Manager to lead their own branch and Team to deliver excellence. Our Trade Branch Managers develop strong relationships with their customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH MANAGERS DO: Lead their Branch, and use their team management skills to lead and develop a small team Ensure their Branch operates as effectively as possible Develop relationships with their customers, and enhance the sales and customer experience within the branch Manage day to day Branch operations and the branch team in order to deliver excellence Manage team absences and deployment Support the regional teams with recruitment Provide exceptional customer service and operational standards and e nsure Branch sales targets are achieved Support training and maintain training records for Branch staff WHAT WE NEED FROM OUR BRANCH MANAGERS: Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets Passion and energy to deliver exceptional customer service and achieve business targets A customer focused approach, happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, drive and leadership abilities to manage a Branch effectively A full and valid driving license is essential Strong management skills and experience of leading a team Experience within a similar management role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH MANAGERS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Jun 28, 2026
Full time
ROLE: Branch Manager HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £30,535.88 basic salary per year BONUS/OTE: Realistic total earning potential of up to £40,518 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Trade Branch Manager to lead their own branch and Team to deliver excellence. Our Trade Branch Managers develop strong relationships with their customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH MANAGERS DO: Lead their Branch, and use their team management skills to lead and develop a small team Ensure their Branch operates as effectively as possible Develop relationships with their customers, and enhance the sales and customer experience within the branch Manage day to day Branch operations and the branch team in order to deliver excellence Manage team absences and deployment Support the regional teams with recruitment Provide exceptional customer service and operational standards and e nsure Branch sales targets are achieved Support training and maintain training records for Branch staff WHAT WE NEED FROM OUR BRANCH MANAGERS: Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets Passion and energy to deliver exceptional customer service and achieve business targets A customer focused approach, happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, drive and leadership abilities to manage a Branch effectively A full and valid driving license is essential Strong management skills and experience of leading a team Experience within a similar management role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH MANAGERS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
DB Administration Manager Here at Alexander Lloyd, we are currently working with a well-known third-party administrator to support their search for a DB Administration Manager to oversee the administration and contact centre operations, driving excellent member and client service and ensuring full pension scheme compliance. Role & Responsibilities: Lead pension administration operations and service delivery teams. Ensure accurate processing of member benefits and events. Monitor performance, quality, and compliance standards. Drive process improvements and operational efficiency. Manage, develop, and support administration teams. Handle escalations and enhance the customer experience. Build strong stakeholder relationships and support client onboarding. Oversee audits, risk controls, systems, and data integrity. Essential Criteria: Must have significant experience in pensions administration Strong experience in managing multi-layered teams Good stakeholder management expertise This role is hybrid to a Leeds based office, 2 days per week so this opportunity offers the flexibility in working from home and collaborating with your teams in-person! Reach out directly or click apply today to learn more! Please quote 52425 when calling Collette Cardy at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Jun 28, 2026
Full time
DB Administration Manager Here at Alexander Lloyd, we are currently working with a well-known third-party administrator to support their search for a DB Administration Manager to oversee the administration and contact centre operations, driving excellent member and client service and ensuring full pension scheme compliance. Role & Responsibilities: Lead pension administration operations and service delivery teams. Ensure accurate processing of member benefits and events. Monitor performance, quality, and compliance standards. Drive process improvements and operational efficiency. Manage, develop, and support administration teams. Handle escalations and enhance the customer experience. Build strong stakeholder relationships and support client onboarding. Oversee audits, risk controls, systems, and data integrity. Essential Criteria: Must have significant experience in pensions administration Strong experience in managing multi-layered teams Good stakeholder management expertise This role is hybrid to a Leeds based office, 2 days per week so this opportunity offers the flexibility in working from home and collaborating with your teams in-person! Reach out directly or click apply today to learn more! Please quote 52425 when calling Collette Cardy at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Business Development Manager - Freight (Air & Sea) Location: Sheffield Salary: Up to 60,000 DOE + Bonus A growing, independently owned freight forwarder is looking to appoint an experienced Business Development Manager to support continued growth across air and sea freight operations. This is an excellent opportunity for a commercially driven freight professional who understands both the operational and sales side of the industry and is looking to join a business with a strong customer-first approach and genuine room to make an impact. The company operates across air, sea, road and multimodal freight solutions with a strong focus on tailored customer service and relationship-led logistics. The Role You'll be responsible for developing new business opportunities while also managing and growing existing customer relationships. This is a hands-on commercial role suited to someone who enjoys building long-term partnerships and understands the day-to-day realities of freight forwarding. The position will involve: Generating new business across air & sea freight services Managing and developing existing customer accounts Quoting and negotiating freight solutions Working closely with operational teams to ensure service delivery Identifying growth opportunities across import/export business Attending client meetings and networking within the market What We're Looking For Previous freight forwarding sales or commercial experience Strong understanding of air & sea freight operations Knowledge of imports/exports, customs and multimodal forwarding Ability to develop and maintain client relationships Commercially minded with a proactive approach to business development Existing client relationships or transferable business would be highly advantageous WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Jun 28, 2026
Full time
Business Development Manager - Freight (Air & Sea) Location: Sheffield Salary: Up to 60,000 DOE + Bonus A growing, independently owned freight forwarder is looking to appoint an experienced Business Development Manager to support continued growth across air and sea freight operations. This is an excellent opportunity for a commercially driven freight professional who understands both the operational and sales side of the industry and is looking to join a business with a strong customer-first approach and genuine room to make an impact. The company operates across air, sea, road and multimodal freight solutions with a strong focus on tailored customer service and relationship-led logistics. The Role You'll be responsible for developing new business opportunities while also managing and growing existing customer relationships. This is a hands-on commercial role suited to someone who enjoys building long-term partnerships and understands the day-to-day realities of freight forwarding. The position will involve: Generating new business across air & sea freight services Managing and developing existing customer accounts Quoting and negotiating freight solutions Working closely with operational teams to ensure service delivery Identifying growth opportunities across import/export business Attending client meetings and networking within the market What We're Looking For Previous freight forwarding sales or commercial experience Strong understanding of air & sea freight operations Knowledge of imports/exports, customs and multimodal forwarding Ability to develop and maintain client relationships Commercially minded with a proactive approach to business development Existing client relationships or transferable business would be highly advantageous WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Skilled Telehandler Operator Agency: Search Consultancy Location: Middlesbrough Search Consultancy is looking for an experienced and reliable Telehandler Operator to join a fast-paced construction site in Middlesbrough . We are partnering with a leading contractor who requires a safety-conscious operator to manage site logistics and material distribution. If you are a precise operator who can work efficiently to support various trades on-site, we have an immediate start available now. The Role This is a key role in maintaining the flow of the site. You will be responsible for: Material Distribution: Loading and unloading deliveries and distributing materials to various work areas and scaffolding levels. Site Logistics: Assisting the Site Manager with organizing the storage area and ensuring the site remains clear and accessible. Safety & Maintenance: Carrying out daily vehicle checks, reporting any defects, and ensuring the machine is operated safely in accordance with site rules. Trade Support: Working closely with bricklayers, joiners, and groundworkers to ensure they have the supplies needed to stay productive. Requirements NVQ Qualification: Must hold a UK NVQ Level 2 in Plant Operations (Telescopic Handler). CSCS/CPCS/NPORS Card: A valid Blue Card (CPCS or NPORS with CSCS logo) is mandatory. Experience: Proven track record operating a Telehandler on busy residential or commercial sites. Reliability: Punctuality and a strong work ethic are essential for this role. PPE: Standard 5-point PPE required at all times. Right to Work: Must have a valid right to work in the UK. Why Work With Search? Steady Pipeline: We have a massive network across Teesside and the North East, ensuring you stay in work. Competitive Pay: Reliable weekly pay at industry-leading rates. Dedicated Support: You'll have a dedicated consultant who understands the Teesside trade and plant market. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Jun 28, 2026
Contractor
Skilled Telehandler Operator Agency: Search Consultancy Location: Middlesbrough Search Consultancy is looking for an experienced and reliable Telehandler Operator to join a fast-paced construction site in Middlesbrough . We are partnering with a leading contractor who requires a safety-conscious operator to manage site logistics and material distribution. If you are a precise operator who can work efficiently to support various trades on-site, we have an immediate start available now. The Role This is a key role in maintaining the flow of the site. You will be responsible for: Material Distribution: Loading and unloading deliveries and distributing materials to various work areas and scaffolding levels. Site Logistics: Assisting the Site Manager with organizing the storage area and ensuring the site remains clear and accessible. Safety & Maintenance: Carrying out daily vehicle checks, reporting any defects, and ensuring the machine is operated safely in accordance with site rules. Trade Support: Working closely with bricklayers, joiners, and groundworkers to ensure they have the supplies needed to stay productive. Requirements NVQ Qualification: Must hold a UK NVQ Level 2 in Plant Operations (Telescopic Handler). CSCS/CPCS/NPORS Card: A valid Blue Card (CPCS or NPORS with CSCS logo) is mandatory. Experience: Proven track record operating a Telehandler on busy residential or commercial sites. Reliability: Punctuality and a strong work ethic are essential for this role. PPE: Standard 5-point PPE required at all times. Right to Work: Must have a valid right to work in the UK. Why Work With Search? Steady Pipeline: We have a massive network across Teesside and the North East, ensuring you stay in work. Competitive Pay: Reliable weekly pay at industry-leading rates. Dedicated Support: You'll have a dedicated consultant who understands the Teesside trade and plant market. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Job title: Collections Operations Manager Reports to: COO Department: Collections Location: Windsor Employment Type: Full-Time office based Salary: 60k Role Purpose The Collections Operations Manager will be responsible for overseeing all customer operations after funding, with a focus on collections performance, arrears management, customer servicing, process efficiency, compliance, and operational controls. The role will manage the day-to-day running of post-funding operations, ensuring customers receive appropriate support while improving collections outcomes, reducing potential bad debt, and maintaining compliance with FCA requirements and company policies. Key responsibilities include overseeing collections and arrears processes, improving recovery performance, monitoring portfolio risk, implementing operational controls, and driving continuous process improvements. The role will also be responsible for developing a positive team culture, supporting staff performance and development, and ensuring a high level of customer service. Working closely with internal stakeholders, the Collections Operations Manager will help improve operational efficiency, customer outcomes, and overall portfolio performance. This role complements the Head of Operations, who is primarily focused on new business originations and pre-funding activities, by taking ownership of all post-funding operational and collections activities. Key Responsibilities Collections Operations Management Customer Account Servicing Operational Controls & Compliance Process Improvement Performance Monitoring & Reporting Team Leadership Stakeholder Management Skills & Experience Required 5-7+ years' experience in collections, loan servicing, or lending operations. Experience managing post-funding customer operations within a lending, consumer finance, SME lending, or fintech environment. Strong understanding of collections processes and arrears management. Knowledge of regulatory requirements relating to collections and customer treatment. Experience creating and improving operational processes. Strong analytical and reporting capabilities. Excellent stakeholder management skills. Proficiency with CRM, collections, and loan management systems. Experience managing outsourced collections partners. Experience implementing collections technology or workflow automation. Experience within regulated lending environments. Team leadership experience.
Jun 28, 2026
Full time
Job title: Collections Operations Manager Reports to: COO Department: Collections Location: Windsor Employment Type: Full-Time office based Salary: 60k Role Purpose The Collections Operations Manager will be responsible for overseeing all customer operations after funding, with a focus on collections performance, arrears management, customer servicing, process efficiency, compliance, and operational controls. The role will manage the day-to-day running of post-funding operations, ensuring customers receive appropriate support while improving collections outcomes, reducing potential bad debt, and maintaining compliance with FCA requirements and company policies. Key responsibilities include overseeing collections and arrears processes, improving recovery performance, monitoring portfolio risk, implementing operational controls, and driving continuous process improvements. The role will also be responsible for developing a positive team culture, supporting staff performance and development, and ensuring a high level of customer service. Working closely with internal stakeholders, the Collections Operations Manager will help improve operational efficiency, customer outcomes, and overall portfolio performance. This role complements the Head of Operations, who is primarily focused on new business originations and pre-funding activities, by taking ownership of all post-funding operational and collections activities. Key Responsibilities Collections Operations Management Customer Account Servicing Operational Controls & Compliance Process Improvement Performance Monitoring & Reporting Team Leadership Stakeholder Management Skills & Experience Required 5-7+ years' experience in collections, loan servicing, or lending operations. Experience managing post-funding customer operations within a lending, consumer finance, SME lending, or fintech environment. Strong understanding of collections processes and arrears management. Knowledge of regulatory requirements relating to collections and customer treatment. Experience creating and improving operational processes. Strong analytical and reporting capabilities. Excellent stakeholder management skills. Proficiency with CRM, collections, and loan management systems. Experience managing outsourced collections partners. Experience implementing collections technology or workflow automation. Experience within regulated lending environments. Team leadership experience.
This is an exciting and rare opportunity for a Sales Administration Manager to join one of the best luxury food producers in Yorkshire, taking full ownership of the sales and account management cycle. The Sales Administration Manager is responsible for managing customer orders from receipt through to delivery, ensuring exceptional customer service and operational efficiency throughout the process. Acting as the primary point of contact for customers, you will be responsible for upholding high standards of professionalism through your exemplary communication style on behalf of our luxury food brand. The ideal candidate will take a real pride in a highly methodical and organised approach to sales, ensuring a seamless customer experience and efficient office. The successful candidate will work closely with production, logistics, finance, and management teams to maintain service levels, support business growth, and strengthen customer relationships. This role requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced food production and distribution environment. Key Responsibilities Customer Orders & Administration Accurately gather and process customer orders using the sales order processing system. Ensure all order details, including pricing, delivery dates, and delivery methods, are entered correctly. Act as the first point of contact for customer service issues and order amendments, resolving matters quickly and with professionalism. Produce and distribute invoices, delivery notes, and associated documentation, ensuring high levels of accuracy. Communicate any order amendments, issues, or special requirements to the relevant internal departments. Verify that customer complaints, special requests, and bespoke specifications have been actioned correctly before dispatch. Follow up on customer queries to ensure timely resolution. Updating CRM/customer records, ensuring that records are well maintained and kept up to date. Customer Service & Relationship Management Act as the first point of contact for customer enquiries via telephone and email. Deliver a professional and responsive customer service experience. Build, maintain, and develop strong customer relationships. Develop a comprehensive understanding of customer ordering patterns, requirements, and delivery locations. Follow up on customer enquiries and new business leads, including ensuring that all data collected at shows, exhibitions and festivals are logged and followed up on accurately. Support customer retention and business growth initiatives, proactively identifying new opportunities for growth. Provide accurate monthly/quarterly sales reports. Maintain regular communication with customers to ensure service expectations are met. Support the onboarding of new customers and maintain accurate customer records. Coordinate customer deliveries from dispatch to final delivery, ensuring drivers are fully briefed on routes, schedules, and customer requirements. Office & Administrative Support Order and maintain office supplies, including stationery, cleaning products, and laundry requirements. Report IT, telephone, office equipment, and facility breakdowns or damage. Support continuous improvement of administrative and operational processes. Maintain accurate filing systems and operational records. Support debt management and account reconciliation activities when required. Skills & Experience Required Essential Previous experience in a customer service, sales administration, or account coordination role. Strong administrative and organisational skills. Excellent verbal and written communication abilities. High level of accuracy and attention to detail. Experience processing orders and customer documentation. Ability to manage multiple tasks and prioritise workload effectively. Strong problem-solving and complaint-handling skills. Competent user of Microsoft Office, particularly Excel and Outlook. Desirable Experience within food production, distribution, logistics, or FMCG sectors. Knowledge of delivery management systems and courier operations. Experience managing key customer accounts. Understanding of invoicing and credit control processes. Personal Attributes Customer-focused and professional. Self-motivated and proactive. Strong team player with the ability to work independently. Calm under pressure and able to meet deadlines. Excellent attention to detail and organisational skills. Positive, flexible, and adaptable approach to work. REF-(Apply online only)
Jun 28, 2026
Full time
This is an exciting and rare opportunity for a Sales Administration Manager to join one of the best luxury food producers in Yorkshire, taking full ownership of the sales and account management cycle. The Sales Administration Manager is responsible for managing customer orders from receipt through to delivery, ensuring exceptional customer service and operational efficiency throughout the process. Acting as the primary point of contact for customers, you will be responsible for upholding high standards of professionalism through your exemplary communication style on behalf of our luxury food brand. The ideal candidate will take a real pride in a highly methodical and organised approach to sales, ensuring a seamless customer experience and efficient office. The successful candidate will work closely with production, logistics, finance, and management teams to maintain service levels, support business growth, and strengthen customer relationships. This role requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced food production and distribution environment. Key Responsibilities Customer Orders & Administration Accurately gather and process customer orders using the sales order processing system. Ensure all order details, including pricing, delivery dates, and delivery methods, are entered correctly. Act as the first point of contact for customer service issues and order amendments, resolving matters quickly and with professionalism. Produce and distribute invoices, delivery notes, and associated documentation, ensuring high levels of accuracy. Communicate any order amendments, issues, or special requirements to the relevant internal departments. Verify that customer complaints, special requests, and bespoke specifications have been actioned correctly before dispatch. Follow up on customer queries to ensure timely resolution. Updating CRM/customer records, ensuring that records are well maintained and kept up to date. Customer Service & Relationship Management Act as the first point of contact for customer enquiries via telephone and email. Deliver a professional and responsive customer service experience. Build, maintain, and develop strong customer relationships. Develop a comprehensive understanding of customer ordering patterns, requirements, and delivery locations. Follow up on customer enquiries and new business leads, including ensuring that all data collected at shows, exhibitions and festivals are logged and followed up on accurately. Support customer retention and business growth initiatives, proactively identifying new opportunities for growth. Provide accurate monthly/quarterly sales reports. Maintain regular communication with customers to ensure service expectations are met. Support the onboarding of new customers and maintain accurate customer records. Coordinate customer deliveries from dispatch to final delivery, ensuring drivers are fully briefed on routes, schedules, and customer requirements. Office & Administrative Support Order and maintain office supplies, including stationery, cleaning products, and laundry requirements. Report IT, telephone, office equipment, and facility breakdowns or damage. Support continuous improvement of administrative and operational processes. Maintain accurate filing systems and operational records. Support debt management and account reconciliation activities when required. Skills & Experience Required Essential Previous experience in a customer service, sales administration, or account coordination role. Strong administrative and organisational skills. Excellent verbal and written communication abilities. High level of accuracy and attention to detail. Experience processing orders and customer documentation. Ability to manage multiple tasks and prioritise workload effectively. Strong problem-solving and complaint-handling skills. Competent user of Microsoft Office, particularly Excel and Outlook. Desirable Experience within food production, distribution, logistics, or FMCG sectors. Knowledge of delivery management systems and courier operations. Experience managing key customer accounts. Understanding of invoicing and credit control processes. Personal Attributes Customer-focused and professional. Self-motivated and proactive. Strong team player with the ability to work independently. Calm under pressure and able to meet deadlines. Excellent attention to detail and organisational skills. Positive, flexible, and adaptable approach to work. REF-(Apply online only)
