18 jobs found

Business Development Manager - Freight (Air & Sea) Location: Sheffield Salary: Up to 60,000 DOE + Bonus A growing, independently owned freight forwarder is looking to appoint an experienced Business Development Manager to support continued growth across air and sea freight operations. This is an excellent opportunity for a commercially driven freight professional who understands both the operational and sales side of the industry and is looking to join a business with a strong customer-first approach and genuine room to make an impact. The company operates across air, sea, road and multimodal freight solutions with a strong focus on tailored customer service and relationship-led logistics. The Role You'll be responsible for developing new business opportunities while also managing and growing existing customer relationships. This is a hands-on commercial role suited to someone who enjoys building long-term partnerships and understands the day-to-day realities of freight forwarding. The position will involve: Generating new business across air & sea freight services Managing and developing existing customer accounts Quoting and negotiating freight solutions Working closely with operational teams to ensure service delivery Identifying growth opportunities across import/export business Attending client meetings and networking within the market What We're Looking For Previous freight forwarding sales or commercial experience Strong understanding of air & sea freight operations Knowledge of imports/exports, customs and multimodal forwarding Ability to develop and maintain client relationships Commercially minded with a proactive approach to business development Existing client relationships or transferable business would be highly advantageous WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.

Freightserve recruitment are looking for a Internal Sales Executive for a niche sector Freight Forwarder based in the Sunbury on Thames area. About the Role:- Reporting to the Business Manager, the post holder will be a key individual in the proactive sales function. A team player who has daily contact with Clients, Overseas Offices, Partners, Airlines and other departments to fulfil service requirements. The post holder will proactively promote services and products. The jobholder is responsible for high levels of customer service, to ensure all instructions and questions received from clients, suppliers and other departments are dealt with in a timely and professional manner. Responsibilities:- Clients Sales calls by telephone initially, ultimately undertaking face to face sales meetings Build strong working relationships with current & potential clients Produce quotations and client follow up Ensure all quotations are profitable Promote customer service excellence Act in a professional and friendly manner at all times Proactively search for new and potential clients Assist the Business Manager with business development Administration Use Excel & internal systems to provide quotations for clients Completion of client visit and follow-up reports Build a good understanding of services provided by their overseas offices & partners Experience Required:- Attributes Detailed experience of Microsoft Excel, Word & PowerPoint, plus excellent communications skills at all levels. Ability to motivate, promote commitment and strong work ethic. An outgoing personality with a strong desire and commitment to achieve results. The post holder will have a pro-active approach to sales through cold calling potential clients and successfully managing existing customer relationships. Undertake ongoing professional training, to set an example through personal commitment to high levels of service and have a flexible and hands on approach to tasks Working hours are Monday - Friday 9-5.30pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Freightserve recruitment are looking for a Business Development Manager for a well-established Freight Forwarder. The role is based in the Feltham, Middlsex area. Duties:- Meeting with clients virtually or during sales visits Building up suspects and converting them to prospects Profiling customers Selling Air and Seafreight services Demonstrating and presenting products Hunting for new business Managing and growing existing clients Managing sales leads program Maintaining accurate sales records Attending trade exhibitions, conferences & meetings Reviewing sales performance Negotiating contracts with customers and closing the contract Working towards monthly or annual targets. Requirements:- - Field sales experience in freight forwarding - Ability to sales all products including Air, Ocean and Roadfreight - Strong field sales experience. As an agency we are fast becoming the number one Freight recruitment specialist. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

David Bradley Associates is seeking an experienced Business Development Manager - Air & Sea Freight on behalf of a rapidly growing logistics organisation. Key Responsibilities: Drive the development and growth of the company's Air & Sea Freight divisions, focusing on sales expansion, operational excellence, and long-term profitability. Identify, target, and secure new business opportunities across airfreight, ocean freight (FCL/LCL), conventional shipping, and multimodal logistics solutions. Build and maintain strong relationships with customers, airlines, shipping lines, NVOCCs, freight partners, and agents to secure competitive rates and capacity. Manage the full sales cycle from lead generation through to contract negotiation, onboarding, and ongoing account management. Work closely with finance teams to develop profitable pricing strategies, manage margins, and evaluate market surcharges and costs. Ensure compliance with all relevant freight forwarding regulations, customs procedures, INCOTERMS, SOLAS/VGM requirements, IMDG/DG regulations, and carrier policies. Key Requirements: Proven business development and sales experience within airfreight, ocean freight, or multimodal logistics environments. Demonstrated success in securing new business and developing long-term customer relationships within the freight forwarding industry. Strong knowledge of international air and ocean freight operations, including FCL/LCL shipments, airfreight procedures, carrier networks, and booking processes. Experience negotiating rates and commercial agreements with airlines, shipping lines, NVOCCs, and logistics partners. Solid understanding of customs regulations, INCOTERMS, SOLAS/VGM requirements, IMDG/DG compliance, and international shipping documentation. Degree in Business, Logistics, Supply Chain Management, or a related discipline This is a Field Based (UK) with fortnightly visits to Manchester HQ and occasional national/international travel

Business Development Manager Freight Forwarder Southampton £45,000.00 £50,000.00 Do you have experience in freight forwarding sales, logistics solutions, or eCommerce fulfilment Are you commercially driven, highly organised and motivated by identifying new business opportunities, developing customer relationships and converting tailored logistics solutions into long-term commercial partnerships We are looking for a proactive and customer-focused Business Development Manager to join our Freight Forwarding and eCommerce Logistics team. This role will play a key part in driving business growth across freight forwarding, customs, fulfilment, and warehousing services by developing new sales opportunities, managing customer relationships, and supporting long-term commercial success. Working closely with Operations, Client Services, and the wider commercial team, you will help deliver tailored logistics solutions across air, sea, road freight, customs brokerage, and fulfilment services. Your key responsibilities will be to: Source and develop new business opportunities through proactive sales activity and collaboration with Operations teams. Research, identify and qualify prospective customers within target markets. Build and manage a structured sales pipeline using CRM systems. Arrange meetings and calls with prospective customers to understand their logistics requirements and provide tailored solutions. Develop tailored proposals and presentations that address customer needs, service requirements and commercial objectives. Support the preparation and presentation of competitive multimodal pricing solutions. Monitor Market trends, customer requirements and competitor activity to help identify new business opportunities. Build and maintain strong relationships with prospective and existing customers. Support customer retention and identify opportunities to grow existing accounts. Act as a key point of contact for customer enquiries and quotations across Air, Ocean, EU Road, Brokerage, Fulfilment and Warehousing services. Contribute to commercial growth strategies focused on profitability and customer service. Support marketing and networking activity including LinkedIn engagement and trade events. Prepare sales reports and pipeline updates for the Commercial Director. Build relationships with third-party suppliers and service providers to support competitive solutions. Support achievement of agreed sales targets and business objectives. The ideal candidate will have: Experience in freight forwarding, logistics, supply chain, or internal sales roles with the ability to identify and develop new business opportunities. Strong understanding of multimodal freight services including air, sea, and road freight. A proactive approach to prospecting, negotiation and consultative selling. The ability to interpret customer, market and competitor information to identify trends and opportunities. Experience managing sales pipelines, quotations, and CRM systems. Confident communication skills with the ability to build credibility and maintain effective relationships with customers and colleagues. Commercial awareness with a clear focus on customer service, revenue growth and profitability. Ability to work collaboratively across sales, operations and customer service teams. A well-organised and structured approach, with the ability to manage multiple priorities and follow opportunities through to completion. Experience within eCommerce, FBA fulfilment, customs, or warehousing environments would be beneficial. Benefits In addition to the salary advertised, this role offers the opportunity to increase overall earnings through a bonus scheme linked to agreed sales targets and business growth. 25 holiday days per year plus 8 statutory days, increasing to 26 days after two years service and 27 days after four years service. Membership of the Company Group Life Assurance Scheme which is currently three times annual salary. The Company operates a Group Personal Pension Plan which complies with current Workplace Pension legislation. Enrolment into the Health Shield Cash Plan after successful completion of probation period. Free on-site car parking. Length of service awards. Enhanced maternity / paternity pay with qualifying service. If you are interested in this exciting opportunity and believe you have the appropriate skills and experience, we d love to hear from you. Please click apply and you will be taken to our careers page to complete your application.

Job title: Business Development Manager Location: Northwest - Field Based Salary: 50,000 - 60,000 + Commission Business Development Manager Overview Our client is seeking an ambitious and results-driven Business Development Manager to join their growing logistics and freight forwarding team. This is an exciting opportunity for a commercially focused professional who thrives on building relationships, identifying opportunities, and driving sustainable business growth across international freight and supply chain solutions. The successful candidate will play a key role in expanding the customer base, developing strategic partnerships, and increasing revenue across air freight, sea freight, road freight, customs, warehousing, and value-added logistics services. You will work closely with operational teams to deliver tailored freight forwarding and logistics solutions that meet client requirements while supporting the company's long-term growth objectives. Business Development Manager Responsibilities Identify, develop, and secure new business opportunities across freight forwarding, logistics, and supply chain sectors. Generate new business across air freight, ocean freight, road freight, customs brokerage, warehousing, and distribution services. Build and maintain strong relationships with prospective and existing clients, ensuring high levels of customer satisfaction and retention. Develop and implement effective sales and business development strategies to achieve revenue and growth targets. Collaborate with freight operations, customer service, and commercial teams to deliver seamless logistics solutions. Conduct market research to identify industry trends, competitor activity, and emerging opportunities within the freight forwarding market. Prepare and deliver compelling proposals, tenders, presentations, and commercial solutions to prospective clients. Negotiate commercial agreements and service contracts with customers. Develop growth opportunities within existing accounts through upselling and cross-selling logistics and freight services. Maintain accurate records of sales activity, opportunities, and pipelines using CRM systems. Produce regular sales forecasts, performance reports, and market insights for senior management. Represent the business at industry events, exhibitions, networking functions, and client meetings. Ensure all business activities comply with company policies, industry regulations, and legal requirements. Business Development Manager Requirements Minimum 5 years' experience in business development, sales, or account management within freight forwarding, logistics, transport, or supply chain industries. Proven track record of generating new business and achieving or exceeding sales targets. Strong understanding of international freight forwarding, including air, sea, and road freight operations. Experience selling freight forwarding, customs clearance, warehousing, distribution, or 3PL solutions. Ability to develop and deliver client presentations, tenders, and commercial proposals. Prospect and engage potential customers through calls, emails, networking, referrals, and face-to-face meetings. Collaborate with internal departments to develop pricing strategies, quotations, and service offerings. Review sales performance, pipeline activity, and market trends, adjusting strategies where required. Attend industry events, exhibitions, and networking opportunities to promote company services and expand market presence. Benefits Competitive salary of 50,000 - 60,000. Attractive performance-based bonus structure. Career development and progression opportunities within a growing international logistics business. Ongoing professional training and development. Opportunity to make a significant impact within a dynamic and expanding freight forwarding and logistics organisation. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.

Business Development Manager - Multimodal Freight Forwarding - £40,000 - £60,000 About the Role Our client, a well-established and growing freight forwarding and logistics provider, is seeking an ambitious Business Development Manager to join their Aberdeen office. This is an excellent opportunity for a driven sales professional with experience in the freight and logistics sector to play a key role in developing new business opportunities and driving revenue growth. The successful candidate will be responsible for generating new business across road, sea, and air freight services , building long-term customer relationships, and identifying opportunities to expand the company's market presence. Business Development Manager - The Details Competitive basic salary of £40,000 - £60,000 depending on experience Attractive and uncapped commission structure with strong earning potential Immediate start available Opportunity to join a respected and growing freight forwarding business Supportive management team and long-term career progression opportunities Office-based role in Aberdeen with a collaborative working environment Business Development Manager - Requirements Proven business development or sales experience within freight forwarding, logistics, or supply chain services Strong knowledge of one or more freight modes, including road, sea, and air freight Demonstrable track record of winning new business and achieving sales targets Excellent negotiation, presentation, and communication skills Commercially minded with strong relationship-building abilities Self-motivated, proactive, and results-driven Ability to manage multiple opportunities and priorities effectively Strong IT and CRM system proficiency Experience selling multimodal freight solutions Existing network of contacts within relevant industries Understanding of customs procedures and international trade Experience working with import and export freight services Business Development Manager - Responsibilities Identify, target, and secure new business opportunities across multimodal freight forwarding services Develop and implement effective sales strategies to achieve and exceed revenue targets Build and maintain a strong pipeline of prospective customers Conduct sales meetings, presentations, and negotiations with decision-makers Prepare and present tailored freight and logistics solutions to clients Generate and manage quotations, proposals, and tender submissions Work closely with operational teams to ensure seamless service delivery Develop strong relationships with customers to maximise retention and account growth Monitor market trends, competitor activity, and emerging business opportunities Maintain accurate sales records and pipeline management through CRM systems Represent the company professionally at industry events and networking opportunities This role would suit an experienced freight forwarding sales professional, account manager, or business development specialist who thrives on winning new business and developing long-term client partnerships. Whether your background is primarily in road, sea, air, or a combination of freight modes, our client is keen to speak with commercially driven individuals looking to take the next step in their career. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to detail2recruitment website/privacy-policy

Business Development Manager Freight Forwarder Southampton £45,000.00 £50,000.00 Do you have experience in freight forwarding sales, logistics solutions, or eCommerce fulfilment? Are you commercially driven, highly organised and motivated by identifying new business opportunities, developing customer relationships and converting tailored logistics solutions into long-term commercial partnerships? Our client is looking for a proactive and customer-focused Business Development Manager to join their Freight Forwarding and eCommerce Logistics team. This role will play a key part in driving business growth across freight forwarding, customs, fulfilment, and warehousing services by developing new sales opportunities, managing customer relationships, and supporting long-term commercial success. Working closely with Operations, Client Services, and the wider commercial team, you will help deliver tailored logistics solutions across air, sea, road freight, customs brokerage, and fulfilment services. Your key responsibilities will be to: Source and develop new business opportunities through proactive sales activity and collaboration with Operations teams. Research, identify and qualify prospective customers within target markets. Build and manage a structured sales pipeline using CRM systems. Arrange meetings and calls with prospective customers to understand their logistics requirements and provide tailored solutions. Develop tailored proposals and presentations that address customer needs, service requirements and commercial objectives. Support the preparation and presentation of competitive multimodal pricing solutions. Monitor Market trends, customer requirements and competitor activity to help identify new business opportunities. Build and maintain strong relationships with prospective and existing customers. Support customer retention and identify opportunities to grow existing accounts. Act as a key point of contact for customer enquiries and quotations across Air, Ocean, EU Road, Brokerage, Fulfilment and Warehousing services. Contribute to commercial growth strategies focused on profitability and customer service. Support marketing and networking activity including LinkedIn engagement and trade events. Prepare sales reports and pipeline updates for the Commercial Director. Build relationships with third-party suppliers and service providers to support competitive solutions. Support achievement of agreed sales targets and business objectives. The ideal candidate will have: Experience in freight forwarding, logistics, supply chain, or internal sales roles with the ability to identify and develop new business opportunities. Strong understanding of multimodal freight services including air, sea, and road freight. A proactive approach to prospecting, negotiation and consultative selling. The ability to interpret customer, market and competitor information to identify trends and opportunities. Experience managing sales pipelines, quotations, and CRM systems. Confident communication skills with the ability to build credibility and maintain effective relationships with customers and colleagues. Commercial awareness with a clear focus on customer service, revenue growth and profitability. Ability to work collaboratively across sales, operations and customer service teams. A well-organised and structured approach, with the ability to manage multiple priorities and follow opportunities through to completion. Experience within eCommerce, FBA fulfilment, customs, or warehousing environments would be beneficial. Benefits In addition to the salary advertised, this role offers the opportunity to increase overall earnings through a bonus scheme linked to agreed sales targets and business growth. 25 holiday days per year plus 8 statutory days, increasing to 26 days after two years service and 27 days after four years service. Membership of the Company Group Life Assurance Scheme which is currently three times annual salary. The Company operates a Group Personal Pension Plan which complies with current Workplace Pension legislation. Enrolment into the Health Shield Cash Plan after successful completion of probation period. Free on-site car parking. Length of service awards. Enhanced maternity / paternity pay with qualifying service. If you are interested in this exciting opportunity and believe you have the appropriate skills and experience, our client would love to hear from you. Please click apply and complete your application.

We have an exciting opportunity for an Export Customer Service Coordinator to join a friendly, supportive and fast-paced team based near Garforth. This is a fantastic opportunity for someone with strong Export administration and customer service skills who is looking to develop a career within international trade and export operations. This role is unique in that it is varied between export duties and customer service. This is a varied role where no two days are the same. You'll be managing customer orders, coordinating export documentation, liaising with customers and freight partners, and ensuring shipments are processed accurately and on time. The company provides excellent training and development, making this an ideal opportunity for someone looking to build upon existing export experience or further develop their knowledge in a growing international business. The team are welcoming and collaborative, and the manager is passionate about developing and supporting employees to reach their full potential. Hours: Monday to Friday, 9:00am - 5:00pm (35 hours per week) Salary: Up to 32,000 per annum, depending on experience Duties: Process and manage UK and international customer orders Prepare and process export documentation accurately and efficiently Coordinate shipments with freight forwarders and transport providers Deliver exceptional customer service to UK and overseas customers Investigate and resolve customer queries and shipment issues Manage inbound and outbound customer communications Liaise with internal departments to ensure smooth order fulfilment Maintain accurate records using company systems Ensure compliance with export procedures and documentation requirements The Candidate: Previous experience within an Export, Customer Service or Administration role Knowledge of export documentation would be advantageous Strong communication and organisational skills Excellent attention to detail Ability to manage multiple priorities in a busy environment Eagerness to learn and develop within an export-focused role Benefits: Annual performance bonus Hybrid working Free parking Ongoing training and development Supportive and friendly team environment Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Bradley David Associates seeking a driven and ambitious B usiness Development Manager to support the continued growth of an established logistics business. Based in Bradford, this role is ideal for candidates located in the Bradford/Leeds area and offers the opportunity to shape the future of international and UK export/import services. You will play a key role in securing new business, developing long-term client partnerships, and driving growth across global markets. Working closely with the leadership team, you'll contribute to strategic planning while enjoying autonomy to build and manage your own client portfolio. Key Responsibilities Identify and secure new business opportunities across Europe with a focus on Air, Road, and Sea freight, as well as import/export and time-critical logistics. Build and maintain strong, long-lasting relationships to ensure repeat business and account growth. Collaborate with the leadership team on strategic business planning for the Global Division. Manage a pipeline of opportunities effectively using CRM systems. Provide regular updates, forecasts, and performance reports. Travel across the North of England and Scotland to meet clients and expand market presence. Requirements Proven experience in Air, Sea, and Road freight with strong knowledge of import/export procedures. Demonstrable track record in B2B sales or business development. Ability to build rapport quickly and maintain long-term client relationships. Self-motivated, results-driven, and able to work independently as well as collaboratively. Strong commercial awareness, problem-solving abilities, and negotiation skills. Excellent communication and presentation skills.

Job Title: Account Manager Location: Nottingham (Based on Baxter Freight's headquarters) Salary: £30,000 basic plus uncapped bonus (Progression up to £50,000) Job Type: Permanent, Full Time Join Our Team - Account Manager How does working for a rapidly growing business, recognised as one of The Sunday Times Best Places to Work 2026, with a vibrant culture where you feel invested in and supported, sound? As an Account Manager, you'll start your journey with a basic salary of £30,000 plus uncapped bonus. This is an opportunity to build a long-term career in sales and account management, with clear progression based on performance. Our structured development programme offers progression from Account Manager through to Senior Account Partner earning £50,000 plus company car and uncapped bonus. Your career progression pathway First year - Stage 1 Account Manager - £30,000 12+ months -Stage 2 Account Manager - £35,000 24+ months - Stage 3 Senior Account Manager - £40,000 36+ months -Stage 4 Account Partner - £45,000 48+ months - Stage 5 Senior Account Partner - £50,000 plus company car The impact you will have Step into the world of logistics, where you'll be immersed in a fast-paced and dynamic environment with opportunities to learn, develop and make a real impact. From road, rail, sea and air freight, you'll become an expert in the solutions we provide to businesses across a wide range of industries. You'll work closely with customers to understand their challenges, provide innovative solutions and build long-term relationships. The logistics industry is constantly evolving, whether through customs requirements, new legislation or complex customer demands. Your role will be to help customers navigate these challenges while delivering exceptional service and commercial value. At Baxter Freight, we strive to be Solutions Architects. That means finding the right solution for each customer, helping them achieve their objectives and supporting their success. Supporting you along the way We're committed to helping you succeed from day one. Through structured training, ongoing coaching and support from experienced colleagues, you'll develop the skills, knowledge and confidence needed to thrive in a commercial environment. You'll have regular one-to-one coaching, clear performance objectives and a defined career pathway that supports both your professional and financial growth. A typical day Conducting outreach to prospective customers and building new business relationships. Arranging and attending customer appointments, both virtually and face to face. Building relationships with new and existing customers to understand their business and logistics requirements. Managing your own portfolio of customer accounts and developing commercial opportunities for growth. Working with our Operations Teams to develop tailored logistics solutions for customers. Preparing quotations, presenting proposals and supporting customers throughout their journey. Developing your logistics knowledge and commercial skills through ongoing learning and coaching. Is this role for you? Do you hold a 2:1 degree and are now 1 2 years into your professional career looking for your next challenge? Do you have at least 6 months of customer-facing experience gained since graduating? Are you confident in reaching out and instigating conversations with potential customers? Are you motivated by targets, building relationships and identifying new business opportunities? Are you passionate about providing value to customers? Are you driven, resilient, and determined to succeed? Can you work independently? What do we offer? Besides being a great place to work with a lovely bunch of people (well, we think so anyway!), here is what we have to offer you: 25 days holiday plus bank holidays Contributory pension with up to 6% employer contribution Life assurance equal to four times basic salary Enhanced parental leave Dental plan Gym allowance Sustainable travel allowance Free breakfast every Friday Annual volunteering day and charitable giving support Paid development day and allowance annually About Baxter Freight Founded in 2014, Baxter Freight specialises in delivering tailored freight solutions worldwide. As well as multimodal transport solutions including road, rail, air and sea, we offer in-house customs clearance and sustainable supply chain solutions. By combining practical expertise with specialist consultancy, we help our customers to align logistics with commercial objectives and meet environmental responsibilities by managing their emissions. As a Certified B Corporation , our mission is to use our creativity, technology, and relationships to transform our customers logistics and help our industry to become more ethical, people-orientated, and planet-focused. Collaboration sits at the heart of everything we do. Working closely with customers, suppliers, and our people, we deliver innovative solutions for a diverse range of goods, from car manufacturing parts to large modular buildings. Our success is driven by our people. That's why we invest heavily in development, create opportunities for progression, and foster a culture where talented individuals can thrive. As a Sunday Times Best Place to Work 2026, we are counted amongst the top employers in the UK, and are committed to creating an inclusive workplace where everyone feels respected, valued and empowered to succeed Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Sales Executive, Account Executive, Business Development Manager, B2B Sales, Freight Sales, Logistics Account Manager, Client Relationship Manager, Relationship Register, Graduate Sales, and Commercial Sales Specialist will also be considered for this role.

We are seeking an experienced Freight Forwarder to manage and coordinate Sea and Air shipments. Responsibilities include liaising with carriers, preparing shipping documents, ensuring compliance with customs regulations, and providing exceptional customer service. Location East Yorkshire Salary up to £32k Duties Include: Completion of end-to-end forwarding activities as the individual role requires. Follow strict and time sensitive SOP's/KPI's to ensure compliance. Work closely with internal and external customers. Focus on customer service. Use of Cargo Wise /MS office as requested. Ensure invoicing, job costing, milestone are updated within the required timeframe. Month end department compliance Customs Entries Cost control Assist team colleagues where required. Ensure all reports including internal and customer specific are completed within the deadline. Resolve queries from customers and suppliers. Ensure Best Practice models are adopted. Work closely with the Operations manager for Internal and external rates reviews. Remain in contact with customers and suppliers to maintain relationships. To take part in customer reviews when required to build up visibility and relationships with customers. Assist sales and management with customer development. Maintain clean desk policy. Operate within companies QA system. Any other tasks as directed by their supervisor or Line Manager Business related experience Proven customer service record and experience Proven operational experience. Key Skills: Thorough understanding of customer needs Knowledge in of the international transportation and logistics industry, in export Air Sea Road operations. A knowledge and understanding of financials and impact on business. A Good knowledge of IT systems and processes used in the transport sector. Fluent in English, local language and any other languages required for smooth operation of business.

Who our client are? Our Freight Forwarding client is an ambitious independent logistics operator with three divisions, Road, Air & Sea, and Warehouse, and has been featured in The Sunday Times Top Track 250 for three years. The group employs over 1,100 people with 16 sales offices in the UK, and the Republic of Ireland, plus European teams in France Belgium and the Netherlands and internationally in click apply for full job details

Who our client are? Our Freight Forwarding client is an ambitious independent logistics operator with three divisions, Road, Air & Sea, and Warehouse, and has been featured in The Sunday Times Top Track 250 for three years. The group employs over 1,100 people with 16 sales offices in the UK, and the Republic of Ireland, plus European teams in France Belgium and the Netherlands and internationally in click apply for full job details

Who our client are? Our Freight Forwarding client is an ambitious independent logistics operator with three divisions, Road, Air & Sea, and Warehouse, and has been featured in The Sunday Times Top Track 250 for three years. The group employs over 1,100 people with 16 sales offices in the UK, and the Republic of Ireland, plus European teams in France Belgium and the Netherlands and internationally in click apply for full job details

Who our client are? Our Freight Forwarding client is an ambitious independent logistics operator with three divisions, Road, Air & Sea, and Warehouse, and has been featured in The Sunday Times Top Track 250 for three years. The group employs over 1,100 people with 16 sales offices in the UK, and the Republic of Ireland, plus European teams in France Belgium and the Netherlands and internationally in click apply for full job details

We are recruiting for a client based in Crawley, Hours are Monday- Friday () This is on site, no hybrid working Salary NEG Minimum 10 years' experience at General management/Directorship level in Freight Forwarding The Operations manager is accountable for various aspects of the business. The position will require a heavy reliance on strong and current operational expertise in all aspects of the operation including the warehouse. The Operations manager is responsible for the company's performance, sustainable growth, and efficiency. They will also require a sound knowledge of finance as well as sales. The role requires a very strong desire to deliver high levels and standards of customer service both internal and external. Duties Include: Ensuring the business is run in accordance with the directives of the Directors Responsible for business operation performance and results, ensuring sustainable growth and profitability. Active involvement in profitability from the operations department (Forwarding and warehouse) Active responsibility to ensure operators are compliant to all areas including and H&S, quality assurance, airside operators and IATA inline with compliance and senior management. Responsibility to evaluate each customer's worth and act accordingly Maximise staff resources and effectiveness (drive efficiency and optimisation) Develop a culture of continuous improvement while building a strong relationship with relevant parties both internal and external. Control and focus on costs across all aspects of the business Operations: Coordinate Air, Road and Sea shipments to/from the UK and Cross Trade moments from start to finish. • Ensure accuracy with billing and strong commercial judgement on margins per customer. • Support the operations team in fulfilling all customer requirements. • Accurately complete job files & book jobs onto the internal job management system. • Update track/trace customer portals on relevant jobs ensuring accurate data entry and milestone reports via email. • Prepare and present quotations for projects, ad-hoc and regular movements. Customer Requirements: • Fully understand our customers needs and requirements • Responsible for growth and development of the business through customer development, retention and working closely with Sales to maximise opportunities • Work closely with other colleagues to seek improvements on customer service using digital solutions • Constantly look to improve quality and service provided • Meet customers and perform guided tours of the facility as required • Attend external meetings with customers and suppliers as required • Handle customer complaints/issues escalating where necessary to ensure full resolution Key Skills: Management skills - ability to grow and develop a strong team Strong commercial skills Results orientated Self-starter/multi-tasker, with adaptable 'hands on' approach suitable for SME Proven project management ability including excellent organisational/administrative, analytical, problem solving and time management skills Excellent spoken and written communication skills gained within a customer interfacing role Computer skills - proficient in all Microsoft office applications, Transport/logistics software application Accuracy and attention to detail particularly when working under pressure Company provides excellent benefits including a pension and social days