529 jobs found

Housing Officer Location: Milton Keynes Salary: £36,000 per annum Vacancy Type: Full Time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for two Housing Officer to cover the following patches: x1 Bedford (MK42, MK43 & MK44) x1 Central Bedford; Luton; North Hertfordshire (LU1; LU2; LU4; SG4; SG5; SG6; SG7; SG8; SG15) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.

Your new company You will be joining a well-established and customer-focused housing provider dedicated to delivering high-quality housing services and sustaining successful tenancies. With a strong emphasis on early intervention and resident support, the organisation promotes financial inclusion and works collaboratively with tenants to prevent arrears and maximise income collection. You'll be part of a forward-thinking team committed to making a positive impact within the community.Your new role As an Income Recovery Officer, you will be responsible for managing rent accounts and reducing arrears across a designated housing patch. You will take a proactive approach to income collection, supporting tenants to sustain their tenancies while maximising revenue for the organisation.Key responsibilities include: Managing a caseload of rent accounts, ensuring arrears are monitored and recovered effectively Contacting tenants to discuss arrears and agree sustainable repayment arrangements Taking appropriate legal action where necessary, including preparing cases for court and attending hearings. Providing advice and guidance on welfare benefits, budgeting, and financial support Working closely with internal teams and external agencies to support vulnerable tenants Maintaining accurate records and ensuring compliance with policies and procedures What you'll need to succeed To succeed in this role, you will have: Previous experience in income recovery, rent arrears management, or housing-related roles Strong knowledge of housing benefit and Universal Credit processes Experience of managing a busy caseload and achieving collection targets Excellent communication and negotiation skills, with the ability to build rapport with residents A proactive and resilient approach, with strong problem-solving skills Good organisational skills and attention to detail A full UK driving licence and access to a vehicle Desirable: Knowledge of housing law relating to rent arrears and eviction processes Experience of attending court and presenting cases What you'll get in return A rewarding role where you can make a real difference to tenants' lives Flexible and hybrid working options Opportunities for professional development and career progression A supportive and collaborative team environment Competitive salary and benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Role Due to our continued success here at Fortem, we are excited to announce an opportunity for an experienced Customer Liaison Officer to become a pivotal part of our Cambridge Housing Society team. This is a permanent role with travel across Cambridgeshire. Please note, the office is based in Histon click apply for full job details

Locality Manager Location: South East Salary: £55,000 per annum Vacancy Type: Permanent, Full Time At the organisation, they believe everyone deserves a place to call home and a service they can rely on. They're looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) , ensuring their customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you'll be responsible for the operational delivery of housing services across your locality. You'll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You'll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you'll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You'll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover The Organisation The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.

To undertake initial grant surveys to determine eligibility for grant and completed Property Condition Schedule, which will comprehensively identify repairs/improvement, required. ? To advise members of the public on all aspects of the grants system. ? To prepare schedules of work, plans/drawings and obtain estimates. ? To prepare and submit the formal grant application for assessment including all estimates and other plans and documentation. ? To undertake assessment of format grant applications including all estimates and other plans and documentation. ? To prepare and submit applications for Building Control and Planning permission and any other necessary approval as required. ? To carry out supervision of work throughout process including the submission of all claims for interim and final payments. ? To promote the Grants Agency Service and to identify suitable Block Repair Schemes. ? To develop Block Repair Schemes and provide a comprehensive agency service to applicants. ? To carry out inspections relating to applications for loans from the Council where required. ? To process grant applications from initial site survey through interim payments to final payment and at all times to act on behalf of the Principal Housing Renewal and Grants Officer. ? To maintain all grant management information systems including Flare to enable regular reports on all elements of the area housing service as directed. ? To assist the Principal Housing Renewal and Grants Officer in the reviewing and developing of all relevant grant management policies and procedures. ? Ensure compliance with the Councils Financial Regulations, Standing Orders, Policies and Procedures ? To implement the principles of the Councils Equal Opportunity Policy whilst carrying out the above duties ? To adhere to Health and Safety legislation/relevant Council policies and procedures and to take reasonable care for the health and safety of yourself and other persons who may be adversely affected by your acts/ omissions. In addition, you will undertake any duties with regards to fire safety evacuation commensurate with your role. ? To implement the principles of the Council's Environment Policy while carrying out the above duties. Experience 2 years post qualification experience of building construction or relating area Office administration Knowledge Knowledge and experience of relevant service area delivery to the public Knowledge of the Housing grants function and associated private sector housing. Compilation of costed schedule of works. Skills and aptitudes Ability to work directly with the public Good analytical and all-round communication skills Keep concise records Ability to work as part of a team and under instruction Ability to work on own initiative when required Good customer skills Full driving licence

Probation Service Officer Location: HMP Humber Duration: Approximately 12 Months (Maternity Cover) Hours: Full-Time Salary: 22.89 ltd per hour (umbrella rate) or 15.00 PAYE approx. equivalent The Opportunity We are currently recruiting for experienced Probation Service Officers (PSOs) to join teams based at HMP Doncaster and HMP Humber on fixed-term contracts of approximately 12 months to provide maternity cover. This is an excellent opportunity for criminal justice professionals to play a key role in the assessment, management and rehabilitation of individuals within the probation system. The successful candidates will undertake a full range of offender management responsibilities, supporting individuals before and after sentencing while contributing to public protection and reducing reoffending. Key Responsibilities As a Probation Service Officer, you will: Manage a caseload of individuals assessed as presenting a low to medium risk of harm and provide support to Probation Officers in higher-risk cases. Undertake assessments, sentence implementation activities and offender management responsibilities. Contribute to the development and delivery of Risk Management Plans, reporting any significant changes relating to risk, safeguarding concerns, reoffending behaviour or non-compliance. Prepare reports and documentation for courts, criminal justice agencies and partner organisations. Provide information, advice and recommendations to criminal courts and partner agencies. Supervise individuals subject to community orders, suspended sentence orders and those transitioning from custody into the community. Maintain accurate records and case management information using relevant IT systems within agreed timescales. Make effective referrals to internal and external services, ensuring individuals receive appropriate interventions and support. Liaise with offender managers, intervention teams, prison staff, service providers and external agencies to monitor progress and manage risk. Conduct prison, home and community visits in accordance with service policies and procedures. Undertake court-based work, including report writing and breach proceedings where required. Deliver and co-facilitate accredited programmes and structured interventions where appropriate. Carry out mandatory alcohol and drug testing in line with operational requirements. Fulfil safeguarding responsibilities relating to children and vulnerable adults in accordance with statutory guidance and organisational policies. Demonstrate positive role modelling by promoting pro-social behaviour and challenging anti-social attitudes and behaviours. Support colleagues and provide operational cover across teams when required. Essential Requirements Experience working within criminal justice, prisons, probation, social care, safeguarding, housing, substance misuse services, mental health services, youth offending services, or another related support environment. Strong understanding of risk assessment, safeguarding and professional boundaries. Experience managing caseloads, supporting vulnerable individuals, or coordinating support plans. Excellent written and verbal communication skills. Ability to build effective working relationships with a range of stakeholders and service users. Strong organisational skills and the ability to manage competing priorities. Competent IT skills and experience maintaining accurate records and documentation. A commitment to equality, diversity and inclusion. Desirable Requirements Previous experience working directly with offenders, people on probation, or within a criminal justice setting would be advantageous but is not essential. Experience of offender management, rehabilitation, resettlement, safeguarding or risk management. Experience preparing reports or assessments. Knowledge of HMPPS, probation services or prison-based offender management processes. Experience delivering structured interventions, programmes or support services. What We're Looking For The successful candidates will be resilient, organised and committed to supporting rehabilitation while maintaining a strong focus on public protection. You will be confident working with a diverse range of individuals and able to exercise sound professional judgement when managing risk and safeguarding concerns. Additional Information These positions are fixed-term contracts for approximately 12 months to provide maternity cover. Opportunities are available at both HMP Doncaster and HMP Humber. Some flexibility may be required, including occasional out-of-hours working depending on operational needs. Successful applicants will be required to undergo relevant prison security clearance and pre-employment checks. If you are interested in this role please contact Andy at Service Care Solutions on (phone number removed) or email (url removed)

Building Safety Manager Our Client is looking for Building Saftety Manager to provide professional leadership and assurance in the management of building safety for the Council's HRBs. Lead the operational management of building safety for designated HRBs within the council's housing stock. - Oversee compliance with the Building Safety Act 2022, Fire Safety Act 2021, the Regulatory Reform (Fire Safety) Order 2005 and the Fire Safety (Residential Evacuation Plans) (England) Regulations 2025, ensuring that statutory duties are fully discharged. - Build, maintain and review Building Safety Cases and Building Safety Case Reports, ensuring accurate documentation, up-to-date records and evidence of effective control measures. - Undertake and coordinate regular building inspections, reviews, assessments and audits relating to structural and fire & building safety. - Work with the Fire & Building Safety Manager, Head of Fire & Building Safety and other stakeholders to identify and mitigate building safety risks. - Develop and implement building safety management systems and procedures in line with statutory requirements and best practice. - Coordinate with the Housing, Asset Management and Repairs teams to ensure safety related actions are prioritised and completed. - Promote and facilitate resident engagement, providing clear and accessible information about safety measures, responsibilities and performance. - Undertake or oversee minor physical works to improve building safety - such as installing or upgrading fire safety signage, information displays or wayfinding systems in accordance with regulatory requirements. - Oversee procurement and delivery of major building safety works - including fire safety, fa ade, life safety systems and structural upgrades in higher-risk buildings (HRBs). - Act as a key liaison with the Building Safety Regulator and London Fire Brigade, ensuring timely submissions, responses and compliance with statutory requirements. - Chair and attend relevant internal and external meetings relating to building and fire safety, ensuring effective communication and follow-up actions. - Coach and mentor Housing Officers and other relevant staff, enhancing their understanding and implementation of building safety responsibilities. - Provide professional advice and guidance to colleagues and senior managers on all aspects of fire and building safety compliance. - Support the council's wider compliance programmes and contribute to strategic planning and improvement initiatives. - Maintain up to date knowledge of legislation, standards and best practice in fire and building safety management. A strong working knowledge of the Building Safety Act 2022, Fire Safety Act 2021 and the Regulatory Reform (Fire Safety) Order 2005, with the ability to apply these within a social housing context. An understanding of building safety case principles, building control processes and resident engagement requirements, alongside the role of the Building Safety Regulator and local authority governance frameworks. At least three years' relevant experience, having developed and managed Building Safety Case Reports, coordinated multi-disciplinary teams and supported continuous safety improvements. Confident with engaging with residents and stakeholders, mentoring operational teams and contributing to a positive compliance culture. A CIOB Level 6 Diploma in Building Safety Management (or working towards), supported by ongoing professional development and eligibility for relevant professional memberships, is expected.

Your new company You will be joining a well-established and customer-focused housing provider dedicated to delivering high-quality housing services and sustaining successful tenancies. With a strong emphasis on early intervention and resident support, the organisation promotes financial inclusion and works collaboratively with tenants to prevent arrears and maximise income collection. You'll be part of a forward-thinking team committed to making a positive impact within the community.Your new roleAs an Income Recovery Officer, you will be responsible for managing rent accounts and reducing arrears across a designated housing patch. You will take a proactive approach to income collection, supporting tenants to sustain their tenancies while maximising revenue for the organisation.Key responsibilities include: Managing a caseload of rent accounts, ensuring arrears are monitored and recovered effectively Contacting tenants to discuss arrears and agree sustainable repayment arrangements Taking appropriate legal action where necessary, including preparing cases for court and attending hearings. Providing advice and guidance on welfare benefits, budgeting, and financial support Working closely with internal teams and external agencies to support vulnerable tenants Maintaining accurate records and ensuring compliance with policies and procedures What you'll need to succeed To succeed in this role, you will have: Previous experience in income recovery, rent arrears management, or housing-related roles Strong knowledge of housing benefit and Universal Credit processes Experience of managing a busy caseload and achieving collection targets Excellent communication and negotiation skills, with the ability to build rapport with residents A proactive and resilient approach, with strong problem-solving skills Good organisational skills and attention to detail A full UK driving licence and access to a vehicle Desirable: Knowledge of housing law relating to rent arrears and eviction processes Experience of attending court and presenting cases What you'll get in return A rewarding role where you can make a real difference to tenants' lives Flexible and hybrid working options Opportunities for professional development and career progression A supportive and collaborative team environment Competitive salary and benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Neighbourhood Officer Full-Time, Permanent Stoke-on-Trent To deliver a safe, proactive, and adaptable neighbourhood service to all customers on an allocated patch across our portfolio of homes. Building and maintaining effective working relationships with other departments internally within the organisation and with external partners to ensure our neighbourhoods are places our residents can be proud to live in. What you'll do: Deliver effective housing, income, and neighbourhood management services in a timely manner. Work collaboratively to meet performance targets, reduce void periods, and maximise rental income. Ensure compliance with regulatory standards through partnership working with colleagues and external agencies. Build safe, inclusive communities by developing customer-focused, engagement-led approaches. Maintain accurate system records, enhance customer satisfaction, and strengthen partnerships to amplify the customer voice. Who you are: Degree-level qualified (or equivalent) with CIH Level 3 accreditation. Strong communication skills with a positive, can-do attitude. Customer-focused, with a clear understanding of excellent service delivery. Ability to manage competing priorities and perform effectively under pressure. Innovative and proactive, with an understanding of value for money principles. Apply now! We may close this vacancy early if we receive a high volume of applications. Who we are We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Staffs Housing is a leader in providing quality affordable housing to Staffordshire, Cheshire and the surrounding areas, ensuring there are no barriers to home-seekers finding a place they're proud to call home. Watch our short video below and hear what our residents think about us and how we're breaking down the barriers to good quality housing. Role closes: 27th July

Housing Officer x2 Location: South West Salary: £36,000 per annum Vacancy Type: Permanent, Full Time (37.5 hours per week) Closing Date: 14 of July 2026 It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for two Housing Officers to cover the following patches in Dorset; x 1 Bournemouth, Christchurch and Poole; New Forest (BH1; BH2; BH4; BH5; BH6; BH7; BH8; BH9; BH10; BH23; BH25; SO40; SO41; SO43; SO45; SP6) x 1 Dorset (BH16; BH19; BH20; BH21; BH24; BH31; DT2; DT9; DT10; DT11; SP5; SP6) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Housing Officer Location: Milton Keynes Salary: £36,000 per annum Vacancy Type: Full Time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patch: x1 Milton Keynes, Buckinghamshire What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.

Your new companyYou will be joining a well-established and customer-focused housing provider dedicated to delivering high-quality housing services and sustaining successful tenancies. With a strong emphasis on early intervention and resident support, the organisation promotes financial inclusion and works collaboratively with tenants to prevent arrears and maximise income collection. You'll be part of a forward-thinking team committed to making a positive impact within the community.Your new roleAs an Income Recovery Officer, you will be responsible for managing rent accounts and reducing arrears across a designated housing patch. You will take a proactive approach to income collection, supporting tenants to sustain their tenancies while maximising revenue for the organisation.Key responsibilities include: Managing a caseload of rent accounts, ensuring arrears are monitored and recovered effectively Contacting tenants to discuss arrears and agree sustainable repayment arrangements Taking appropriate legal action where necessary, including preparing cases for court and attending hearings. Providing advice and guidance on welfare benefits, budgeting, and financial support Working closely with internal teams and external agencies to support vulnerable tenants Maintaining accurate records and ensuring compliance with policies and procedures What you'll need to succeedTo succeed in this role, you will have: Previous experience in income recovery, rent arrears management, or housing-related roles Strong knowledge of housing benefit and Universal Credit processes Experience of managing a busy caseload and achieving collection targets Excellent communication and negotiation skills, with the ability to build rapport with residents A proactive and resilient approach, with strong problem-solving skills Good organisational skills and attention to detail A full UK driving licence and access to a vehicle Desirable: Knowledge of housing law relating to rent arrears and eviction processes Experience of attending court and presenting cases What you'll get in return A rewarding role where you can make a real difference to tenants' lives Flexible and hybrid working options Opportunities for professional development and career progression A supportive and collaborative team environment Competitive salary and benefits package What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Spencer Clarke Group are seeking a Housing Support Officer for a client based in Preston/Bamber Bridge. In this role, you will deliver person-centred housing support to help residents sustain their tenancies and build independence. Duties: Provide person-centred tenancy and housing support to residents. Support residents with benefits, budgeting and tenancy sustainment. Carry out risk assessments, health and safety checks, and property inspections. Work in partnership with external agencies to meet residents' support needs. Qualifications and Experience: Experience working in supported housing or a similar support setting. Experience supporting vulnerable adults with tenancy sustainment. Experience working with external agencies and multi-disciplinary teams. Experience managing a caseload and maintaining accurate records. What's on offer: Salary: £26,000 - £28,000 per annum may negotiate higher for exceptional candidates, based on experience Contract type: PERMANENT Hours: 36 hours, (Fridays worked from home) How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on . INDSCGTK

Revenues & Benefits Systems Officer Location: Surrey Rate: 28.80 per hour (Umbrella) Hours: Full-time, 36 hours per week Working Pattern: Monday to Friday Contract: Office-based initially, with potential for hybrid working following a successful induction period About the Role : An excellent opportunity has arisen for an experienced Benefits professional looking to take the next step in their career and move into a more technical, systems-focused role. We are seeking a Revenues & Benefits Systems Officer with significant experience in Housing Benefits and Council Tax Reduction administration who is ready to apply their operational expertise to the maintenance, development, and enhancement of a Revenues & Benefits system environment. This role is ideal for someone who understands Benefits assessment processes and legislation and is keen to develop specialist systems knowledge while supporting service delivery, compliance, and continuous improvement. Key Responsibilities Support the effective maintenance, development, and administration of the Revenues & Benefits system (Academy). Assist in delivering a high-quality systems support service that enables statutory and legal obligations to be met. Develop and maintain a detailed understanding of Academy functionality and system operations. Manage regular data updates and ensure reports are produced in line with business requirements. Support system testing, upgrades, enhancements, and the resolution of day-to-day system issues. Produce ad hoc reports and undertake system configuration changes as required. Assist with statutory returns, including subsidy work, and liaise with external auditors where necessary. Create, review, and maintain procedure manuals and system documentation. Provide advice and support to colleagues regarding system functionality, reporting, and upgrades. Work collaboratively with operational teams, IT colleagues, and external suppliers to maximise system performance and efficiency. About You To be successful in this role, you will have: Significant experience in Benefits assessment, including Housing Benefit and Council Tax Reduction. Strong knowledge of Benefits legislation, operational processes, and workflows. Excellent analytical and problem-solving skills. Good working knowledge of Microsoft Excel, including lookups, pivot tables, and data manipulation. The ability to communicate effectively with both technical and non-technical stakeholders. A proactive approach and a willingness to learn new systems and technical skills. Desirable ExperienceExperience or knowledge of any of the following would be advantageous: Academy Revenues & Benefits system QBF SQL CAKE / HBAP Quality Assurance processes Benefits Appeals End-of-Year processing Subsidy and statutory returns If you are an experienced Benefits professional looking to broaden your career into systems administration and development, we would love to hear from you.

Technical Scientific Officer - Public Health North West London Permanent Salary: 39,276 per annum LinSocial Housing is currently seeking a Technical Scientific Officer - Public Health for a permanent opportunity with a well-established local authority in North West London. This is an excellent opportunity for a scientifically minded professional to join a busy Public Health and Public Protection team, supporting the delivery of vital services that help protect and improve the health and wellbeing of local communities. The successful candidate will play a key role in supporting scientific, technical and regulatory functions, ensuring services are delivered in line with legislative requirements, industry standards and best practice. Key Responsibilities: Support the delivery of public health and scientific services Undertake technical, analytical and investigative work Assist with regulatory compliance and monitoring activities Analyse and interpret technical information and data Prepare reports and provide recommendations based on findings Support service improvement initiatives and best practice development Work collaboratively with internal departments and external stakeholders Contribute to maintaining high standards of public protection and community well-being Requirements: Background in Public Health, Environmental Health, Scientific Services or a related discipline Experience working within a local authority, public sector, laboratory, regulatory or compliance environment Strong analytical and problem-solving abilities Excellent written and verbal communication skills Ability to interpret complex technical information and present findings clearly Strong organisational skills with excellent attention to detail Ability to manage workload effectively and work independently where required Eligible to work in the UK Benefits: Permanent position Competitive salary of 39,276 per annum. Opportunity to make a meaningful impact on public health outcomes Career development and progression opportunities Supportive and collaborative working environment Opportunity to work within a highly respected public sector organisation Location: North West London Contract Type: Permanent Salary: 39,276 per annum Start Date: August 2026 If you have experience within public health, environmental health, scientific services, regulatory compliance, technical inspection, laboratory services or a similar field, we would be keen to hear from you. Apply today with your updated CV or contact Loren Steinberg url removed at LinSocial Housing for a confidential discussion. Linsco is acting as an Employment Agency in relation to this vacancy.

Temporary Neighbourhood Officer Company: Harrogate Housing Association Salary: £33k per annum Location: Harrogate (Fixed Location) Temp to Perm - Initial 6-month contract Harrogate Housing Association is seeking a Temporary Neighbourhood Officer to join our dedicated team. In this role, you will play a vital part in providing exemplary services to our residents within our neighbourhoods and communities. We pride ourselves on being local, approachable, and resident-focused, and we need someone who embodies these values in every aspect of their work. As a Temporary Neighbourhood Officer, your main responsibilities will include: Delivering a high-quality service that enhances the lives of our residents while ensuring our neighbourhoods and properties are well-maintained. Conducting Home Reviews and engaging with residents to gather feedback and implement service improvements. Maintaining a visible presence in the neighbourhoods, ensuring regular inspections and fostering positive relationships with stakeholders, including police and local authorities. Addressing service requests and complaints in line with our policies, ensuring resident satisfaction at all times. Monitoring neighbourhood service contracts to uphold standards and deliver value for money. The ideal candidate will possess: Must have CIH Level 4 or 5. Must have 2 years' experience in housing management and a solid understanding of housing sector legislation. A strong commitment to delivering exceptional customer service and a proven ability to build positive relationships. Excellent communication skills and the ability to adapt to different audiences. A proactive, flexible approach to problem-solving and a genuine passion for improving neighbourhoods and communities. Strong organisational skills and the ability to manage multiple priorities effectively. We offer an engaging work environment that values your contributions and supports your professional growth. At Harrogate Housing Association, we believe in fostering a diverse and inclusive workplace, where every employee brings unique perspectives to our mission. If you are excited about making a tangible difference in our communities and believe you have the skills and passion we're looking for, we would love to hear from you! Click apply and submit your CV today.

Your new company Hays Social Housing team is working exclusively with a well known Liverpool based housing provider who is seeking a confident and proactive ASB & Legal Officer to join their team on a temporary 3-month basis. Your new role Managing a varied caseload of general needs tenants based throughout Liverpool, Wirral, Knowsley, Sefton & St Helens. Conducting estate inspections and tenancy audits Addressing tenancy breaches and supporting residents to sustain their tenancies Handling ASB cases and escalating further where appropriate Working collaboratively with internal teams and external agencies to resolve issues Providing excellent customer service and ensuring residents feel supported and informed and most of all, safe. What you'll need to succeed Previous experience in an ASB focused role within Social housing Strong knowledge of tenancy legislation and best practice Confident communication skills and the ability to manage challenging situations A proactive, organised approach with the ability to work independently Previous Legal assistance experience having worked on witness statements and proportionality assessments. Good Knowledge of equality impact Access to a vehicle is desirable as you will be travelling to client sites but not essential. What you'll get in return Excellent hourly rate up to £23.91 per hour PAYE Option to be paid via umbrella organisation if wanted Weekly pay Miles reimbursed Potential for extended opportunities A role that makes a difference! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact Lauren Corkill for more details on live roles. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Annual salary: up to £45,000.00 Gas SupervisorLocation: BirminghamContract Start Date: 1 July 2026Contract Type: Full-time, Permanent 42.5 hours Salary up to £45,000 + company van and fuel card Join us on our new, exciting contract with Birmingham City Council Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams. About the Role: We are looking for an experienced Gas Supervisor to lead and support our gas engineering team in Birmingham. This role is critical in ensuring the safe, compliant and high-quality delivery of gas servicing, repairs and installations across domestic housing stock. You will play a key part in maintaining resident safety, meeting regulatory requirements, and supporting the successful mobilisation and ongoing performance of this new contract. As Gas Supervisor, you will oversee a team of domestic gas engineers, providing technical guidance, quality assurance, and day-to-day operational support. You will carry out post-inspections, audit work, manage performance, and ensure all gas activities meet legal, contractual and internal standards. Strong leadership, excellent communication and a commitment to safety and compliance are essential. Duties: Supervise and support a team of domestic gas engineers, ensuring high standards of workmanship and customer service Carry out quality assurance checks, post-inspections and audits on completed gas works Provide technical guidance on diagnostics, repairs, servicing and installations Ensure all gas works comply with current legislation, industry standards and internal procedures Monitor engineer performance, productivity, and adherence to KPIs and SLAs Assist with complex fault diagnosis and escalated technical issues Manage and approve CP12s and other compliance documentation Support the planning and allocation of workloads to ensure efficient delivery Respond to urgent issues, escalations and emergency situations when required Ensure accurate recording of all works using handheld devices or job management systems Liaise with tenants, housing officers, client representatives and internal teams Oversee van stock management and ensure materials are ordered appropriately Identify and report safeguarding concerns, property hazards or non-compliance Lead toolbox talks, safety briefings and contribute to ongoing training and development Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices and junior engineers with coaching and development Contribute to continuous improvement of processes, safety and service delivery Role Criteria: City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Proven experience supervising or mentoring gas engineers Strong background in domestic boiler servicing, fault diagnosis and installation Good understanding of electrical safe isolation and basic wiring principles Excellent knowledge of gas safety legislation, compliance and audit requirements Experience working in social housing or local authority environments (preferred) Strong communication skills with a customer-focused approach Ability to lead, motivate and support a dispersed team Confident using handheld devices and digital job management systems High attention to detail and commitment to safe working practices Flexible and willing to travel across properties and support out-of-hours requirements Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Laura Crosby () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.