32 jobs found

Technical Repairs Manager Are you an experienced Senior Surveyor or Maintenance Surveyor ready to take the next step into a strategic leadership role?Our client is seeking a highly capable Technical Repairs Manager to join their Property Services function, someone with strong technical expertise, proven people management experience, and a passion for driving high-quality resident outcomes.This is an exciting opportunity for an ambitious surveying professional who has already managed or mentored direct reports and is now looking to progress into a broader leadership position with responsibility for service delivery, compliance, contractor performance, and operational strategy. About the Role Reporting into the Operations Manager, the successful candidate will lead a specialist function responsible for complex repairs and compliance-related workstreams, including: Damp & Mould (Awaab's Law compliance) Disrepair case management Fire Risk Assessment (FRA) actions Contractor governance and performance Asset integrity and specialist repairs Budget and commercial management The role will involve overseeing a team of 3 direct reports , providing leadership, coaching, and performance management while ensuring high standards across all technical repair services.This position requires someone who can operate both strategically and operationally, comfortable inspecting properties and resolving complex defects, while also managing legal risk, contractor accountability, budgets, and senior stakeholder reporting. What We're Looking For Suitable candidates will bring: Significant experience within social housing, property services, or repairs Previous line management experience / direct reports Strong technical surveying knowledge, particularly around building defects and asset integrity Hands-on experience managing disrepair claims and working with legal teams Strong experience handling damp & mould cases , including root cause diagnosis and remediation strategies Knowledge of HHSRS , building pathology, and housing compliance requirements Experience managing contractors, KPIs, SLAs, and commercial performance Confidence working with senior stakeholders, residents, and external partnersThis role would particularly suit a Senior Surveyor seeking progression into management or an existing technical manager looking for a broader leadership challenge. Key Responsibilities Lead technical oversight of complex repairs, disrepair, and damp & mould cases Ensure compliance with statutory and regulatory obligations, including Awaab's Law Manage contractor performance, service quality, and cost control Oversee inspections, defect diagnosis, and technical resolution strategies Produce performance and risk reporting for senior leadership Drive service improvement and operational efficiencies Support complaint resolution, Ombudsman cases, and complex resident escalations Lead and develop a high-performing technical team Why Apply? This is more than a management role, it's an opportunity to influence service standards, shape operational strategy, and improve resident outcomes at scale.The successful candidate will join an organisation committed to quality, compliance, and continuous improvement, with the autonomy to make a genuine impact and a strong platform for long-term career progression. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Your new company A forward-thinking London local authority is seeking an experienced Disrepair Manager to join its Housing Directorate. With a strong commitment to delivering safe, high-quality homes and improving outcomes for residents, the organisation is undertaking an ambitious transformation programme across its housing services. Your new role As Disrepair Manager, you will lead on the effective management of housing disrepair across the borough, ensuring claims are handled efficiently, compliantly and with a strong customer focus. You will manage a small specialist team and work closely with internal teams, contractors and legal representatives to drive performance and deliver service improvements.Key responsibilities include:>Leading on the investigation and management of disrepair and Environmental Protection Act claims>Managing and developing a team of disrepair surveyors and support staff>Ensuring full compliance with disrepair protocol, legislation and health & safety requirements>Monitoring performance, identifying trends and insights to inform continuous service improvement>Managing contractor performance and ensuring value for money and quality delivery>Acting as a key liaison with solicitors, residents, contractors and internal stakeholders>Overseeing complaint resolution and enhancing customer satisfaction outcomes>Supporting wider repairs and maintenance service delivery, including inspections and quality assuranceYou will play a key role in driving a proactive and data-led approach to disrepair, improving outcomes for residents while minimising risk. What you'll need to succeed To be successful in this role, you will bring:>Strong experience in housing repairs, maintenance or disrepair management>Proven track record of managing legal disrepair cases and claims>Sound knowledge of housing legislation, including the Landlord and Tenant Act and disrepair protocol>Experience managing contractors, performance and service delivery>Strong leadership and stakeholder management skills>Excellent communication, negotiation and problem-solving ability>A proactive, solutions-focused approach with a commitment to service improvement>Relevant construction or building qualification (e.g. HNC or equivalent) What you'll get in return Up to 31 days annual leave, plus bank holidays, with the option to purchase up to 10 additional days>Opportunity to shape the future of housing asset management and repairs services in a major London borough>A key leadership role within a high-impact transformation programme>Collaborative and supportive working environment>Competitive local government benefits package, including access to the Local Government Pension Scheme - a market-leading defined benefit scheme with circa 18%+ employer contribution>Flexible working opportunities What you need to do now This campaign is being managed exclusively by Hays. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. For a confidential discussion or if you have any questions, please contact me directly using my Hays contact details. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Contracts Manager - Retirement Living - Repairs and Maintenance Up to 55k plus package - Permanent Based in Yeovil Our client is an innovative, and award winning Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Yeovil. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service on retirement living schemes, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on .

Contracts Manager - Social Housing - Repairs and Maintenance Up to 65k plus package - Permanent Based in Dartford Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Dartford. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on .

Your new company A forward-thinking London local authority is seeking an experienced Disrepair Surveyor to join its Housing Directorate. With a strong commitment to delivering safe, high-quality homes and improving outcomes for residents, the organisation is undertaking an ambitious transformation programme across its housing services. Your new role As a Disrepair Surveyor, you will play a key role in supporting the delivery of high-quality disrepair services across the borough. Working closely with the Disrepair Manager and wider housing teams, you will provide technical surveying expertise, manage complex cases and ensure works are delivered to a high standard.This is a field-based role involving regular site visits across the borough, diagnosing repairs, managing contractors and ensuring timely and compliant service delivery.Key responsibilities include:> Producing and managing Scott Schedules and supporting legal processes where required> Undertaking site inspections, post-inspections and quality assurance checks> Managing contractors to ensure timely delivery, quality and value for money> Monitoring and reporting on performance, risk and service delivery outcomes> Ensuring compliance with health & safety, CDM regulations and building safety requirements> Supporting customers through complex cases, ensuring a high standard of customer service> Working collaboratively with internal teams, including tenancy, legal and repairs services> Contributing to service improvements and performance optimisation> You will play a key role in delivering a proactive, customer-focused disrepair service while ensuring compliance and mitigating risk. What you'll need to succeed To be successful in this role, you will bring:> Strong experience in housing disrepair surveying within the public sector> Proven ability to diagnose building defects and deliver effective remedial solutions> Experience managing contractors, work orders and post-inspections> Knowledge of housing legislation, disrepair processes and health & safety requirements> Ability to manage a high-volume, fast-paced workload across multiple sites> Strong communication and stakeholder engagement skills> A customer-focused, pragmatic approach to problem-solving> Relevant building/construction qualification or equivalent experience> Full UK driving licence and access to a vehicle for business use What you'll get in return Up to 31 days annual leave, plus bank holidays, with the option to purchase up to 10 additional days> Opportunity to shape the future of housing asset management and repairs services in a major London borough> A key role within a high-impact transformation programme> Collaborative and supportive working environment> Competitive local government benefits package, including access to the Local Government Pension Scheme - a market-leading defined benefit scheme with circa 18%+ employer contribution> Flexible working opportunities What you need to do now This campaign is being managed exclusively by Hays. If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. For a confidential discussion or if you have any questions, please contact me directly using my Hays contact details. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company An established and forward-thinking Housing Association, managing a diverse portfolio of homes across London, is seeking an experienced Regional Disrepair Manager to join its Property Services team on a permanent basis. With a strong commitment to providing safe, high-quality homes and delivering excellent customer service, the organisation is investing significantly in its repairs and maintenance function to enhance resident satisfaction and ensure compliance across its housing stock. Your new role As Regional Disrepair Manager, you will take ownership of all disrepair-related activity across a designated geographical region, ensuring effective management of claims, legal cases, and associated remedial works. You will lead a team of surveyors and technical specialists whilst working closely with legal, repairs, asset management and customer service teams to drive down disrepair cases, improve operational performance and mitigate organisational risk. Key responsibilities will include: Leading the regional disrepair service and overseeing a portfolio of live disrepair cases. Managing legal disrepair claims from initial notification through to resolution. Ensuring timely completion of inspections, schedules of work and remedial repairs. Providing technical expertise on building defects, housing disrepair legislation and property condition issues. Managing contractor performance and ensuring works are delivered to agreed quality, cost and timescale targets. Working collaboratively with internal legal teams and external solicitors to support litigation processes. Monitoring key performance indicators, budgets and regional performance metrics. Producing reports and presenting updates to senior leadership teams. Driving continuous improvement initiatives to reduce recurring defects and improve resident outcomes. Ensuring all activities are delivered in line with regulatory requirements, health and safety legislation and organisational policies. What you'll need to succeed To be successful in this role, you will have: Significant experience managing housing disrepair cases within a Housing Association, Local Authority or residential property environment. Strong knowledge of housing legislation, landlord obligations and disrepair protocols. Experience leading technical or surveying teams within social housing. A solid understanding of building pathology, repairs, maintenance and construction practices. Excellent stakeholder management skills and the ability to engage effectively with residents, contractors and legal representatives. Experience managing budgets and delivering operational performance targets. Strong analytical, organisational and problem-solving abilities. Desirable qualifications include: Degree or equivalent qualification in Building Surveying, Construction, Property Management or a related discipline. Membership of RICS, CIOB or a similar professional body. Knowledge of social housing regulatory requirements and compliance frameworks. What you'll get in return Competitive salary package. Generous pension scheme. Hybrid working arrangements. Annual leave entitlement plus bank holidays. Professional development and training opportunities. Employee wellbeing and assistance programmes. The opportunity to play a key role in improving residents' homes and customer experience across London. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company My client, a leading law firm based in the heart of Liverpool city centre, is seeking a professional Operational Excellence Manager to join their Pre-Litigation Credit Hire Team. You will be joining a firm that is recognised by both Legal 500 and Chambers & Partners and offers a variety of services, including Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Enquiries. This is an exciting opportunity for a candidate who wishes to develop and get the best out of a professional team. Your new role Reporting to the Directors, who will be required to shape and drive their growth strategy by establishing and sustaining excellent working relationships with the organisation's insurance and Solicitor Partners through regular collaboration. You will also be responsible for supporting the Heads of Department to lead high-performing teams, implementing technical strategies, driving operational excellence and delivering an excellent client care journey. Please note that to be successful in this role, you must possess experience within Credit Hire in a legal setting. Some of your duties will include but not limited to. Work in collaboration with senior managers to implement training plans.Analyse data to identify areas for improvement Maintain and develop relationships with our insurer/solicitor opponents to be able to proactively initiate and lead settlement negotiations.Mentor and provide support to junior staff Conducting performance reviews and providing technical training. Overseeing crucial deadlines to maintain efficiency and compliance. Evaluate cases to produce case plans in order to progress matters What you'll need to succeed Possess a strong proven history and deep understanding of motor liability and credit hire claims.Excellent communication skills both written and verbal Come from a legal background with a good understanding of legal principles. Exceptional eye for detail Competent working with a case management system and have good knowledge of MS Office and Outlook. Ability to organise and prioritise What you'll get in return 23 days holiday + your Birthday off, plus 8 bank holidays Competitive salary at between 35,000 - 45,000 per annum (depending on experience) Pension scheme Discounted on-site Restaurant, Coffee Shop / Caf Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Property Disrepair Manager £60,152 per annum Aylesbury, Buckinghamshire - Hybrid Permanent, Full Time Are you looking for an exciting opportunity to make a difference in the housing community? We are looking for a skilled and motivated Property Disrepair Manager to join our Operations (Property) team and to help us achieve our social mission. About the role We are seeking an experienced Property Disrepair Manager to lead our Awaab's Law and Disrepair service, ensuring customers receive a proactive, high-quality and compliant response. You will fully manage cases of damp and mould within our properties and ensure continued compliance with Awaab's Law, including when the legislation is expanded later this year, while also overseeing all disrepair cases across the organisation. You will work closely with solicitors, consultants and contractors to ensure cases are handled effectively, risks are reduced and outcomes are delivered promptly. The role involves managing complex and sensitive cases, providing expert technical guidance, monitoring performance and driving service improvements to support safe and healthy homes. About you With a degree, technical qualification, or substantial experience in property maintenance, asset management, building pathology or a related field, the successful candidate will have strong knowledge of housing legislation and the confidence to manage sensitive cases involving vulnerability. Excellent verbal and written communication skills are key and you will have the ability to build collaborative partnerships. We are looking for a motivated individual with good organisational, time management, administrative and prioritisation skills along with intermediate IT skills. The role offers a blended working style with a mix of remote, site and office working. If you are passionate about delivering safe, healthy homes and leading a high-impact service, we would welcome your application. For more information, please refer to the attached job description. About us At Fairhive Homes, we're driven by a simple yet powerful vision: "Homes for Living, Communities for Life" This isn't just what we do; it's what we strive for every day. As a non-profit housing association, we're dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do. We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we're here to make that vision a reality. In this role, you'll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You'll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day. Our commitment to you We're focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we're looking for. We are really proud of our initiatives to become an employer of choice, whether it's coming along to one of our Menopause Café's, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you'll always have a strong network of people around you! Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year. Ready to Apply? We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we're looking for, but you believe you can bring something valuable to the role, we still want to hear from you! If you're ready to take the next step in your career and work in an environment that values your contributions, please apply, we can't wait to meet you! The closing date for applications will be 23rd July but we might close it early if we find the right person before this date.

Compliance Manager Location: South West London Salary: Up to 58,000 per annum We are recruiting for an experienced Senior Property Services & Compliance Manager to join a well-established social housing organisation in South West London. This is a key leadership role responsible for overseeing compliance, damp and mould, disrepair, fire safety, contractor performance and specialist property services. You'll ensure statutory compliance, drive service improvements, manage complex casework and lead contractor governance while providing performance reporting to senior leadership. Key Responsibilities Lead compliance and specialist property service delivery. Oversee damp & mould, disrepair and Fire Risk Assessment (FRA) actions. Manage contractor performance, procurement and commercial contracts. Ensure compliance with housing legislation and regulatory standards. Produce performance reports for senior leadership. Lead, develop and support operational teams. Manage budgets, KPIs and continuous service improvement. Oversee complex complaints, legal cases and Ombudsman enquiries. About You You'll have: Significant experience within social housing, property services or repairs. Strong knowledge of compliance, fire safety, damp & mould and disrepair. Experience managing contractors, budgets and operational performance. Excellent leadership, stakeholder management and commercial skills. A proven track record of driving service improvements and delivering high-quality resident-focused services. Salary: Up to 58,000 Location: South West London

Marks Consulting Partners are currently recruiting for a Technical Manager to work with one of our housing association clients in South London . This is a permanent position offering a salary of 58,000 , managing a team of 3 members of staff across compliance, asset integrity, and specialist property services workstreams. What you will be doing: Overseeing Awaab's Law compliance including triage, severity scoring, investigation, and repairs within statutory timeframes Managing the Disrepair service including inspections, legal liaison, disclosure processes, and pre-action protocol adherence Overseeing fire risk assessment actions, EICR, and LGSR compliance; coordinating with M&E teams for statutory testing and remedial works Leading full contractor management including procurement, mobilisation, onboarding, KPI monitoring, and commercial negotiations Producing performance reports for SLT, Board, Committees, and insurers highlighting trends, risks, and improvements Leading a multi-disciplinary team; managing 1:1s, appraisals, development plans, recruitment, and absence management Drafting and overseeing Stage 2 complaint responses, Ombudsman investigations, and MP/Councillor enquiries What you will need: Technical leadership experience across compliance-heavy workstreams including damp and mould, disrepair, fire safety, and M&E Strong knowledge of Awaab's Law, HHSRS, fire safety principles, and the Regulator of Social Housing's Consumer Standards Proven contractor procurement and commercial management experience Strong risk management, audit, and governance capability with evidence-based reporting Excellent stakeholder management skills across SLT, legal teams, insurers, and the Housing Ombudsman Experience leading and developing multi-disciplinary operational teams within housing or property services Degree-level education or equivalent; relevant professional qualification highly desirable If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in the recruitment of professionals across Property Services, Housing Services, General Practice, Town Planning, Regeneration & Development, and Building Consultancy, working with housing associations, local authorities, and related public sector organisations.

Client Local Authority in Newham Job Title Principal Building Surveyor Pay Rate 262 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location HYBRID- Site visits based in Newham/Office Description Key Tasks and Accountabilities: To deputise as required in the absence of the Project Manager - Voids . To routinely monitor and review the economy, efficiency, effectiveness and quality of current services across Strategic Void Management developing new approaches to the challenges presented and implementing improvements that are in line with overriding strategic objectives, aims and targets, setting standards for the London Borough of Newham that result in continuous service improvement. To ensure an efficient and effective technical support service for Works Commissioning, covering specialist services such as disrepair, insurance claims, and customer care. To manage the development of collaborative working with chosen contractors and strategic alliance partners, co-ordinating and integrating essential activities such as supply chain management, specification development, and consultation with residents. To develop project specific briefs to ensure all projects meet Newham Council's' objectives and comply with the contractual terms of any agreement to ensure best value in cost, performance, quality and future maintenance To ensure a programme of Health & Safety inspections is undertaken, including evaluating findings and ensuring any works necessary are carried out. To monitor and manage disrepair and other legal casework. To liaise with legal representatives and maintain dialogue with other departments, and represent the organisation in litigation. To convene, chair project team meetings in accordance with agreed project programmes and to monitor, record and report all aspects of project progress and to respond to questions from residents, members and LVT. To ensure that all works are supervised and undertaken in accordance with contract specifications, London Borough of Newham's procedures and Health & Safety (including gas safety) Regulations. To procure or prepare project programmes, structural reports, feasibility studies, scheme specifications and tenders for capital and revenue programme schemes, including environmental works, and to ensure team members fulfil their roles, using expert knowledge. EXPERIENCE: Considerable experience of building inspection work, identifying faults, preparing reports/specifications. Considerable experience of supervising building works. Experience in dealing with disrepair matters. Considerable experience of successfully running contracts/projects. Experience in managing staff. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Overall Responsibility: The Regional Property Manager is responsible for overseeing a team of Surveyors and Project Support Officer carrying out the management of legal Disrepair cases, Leaseholder Alteration Requests, Complaints, Complex Repairs/Renewals, Major voids across the our stock within a geographical patch. While also manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties. Providing excellent customer service and seek ways to implement improvements based on feedback from customer satisfaction surveys to drive changes to processes and behaviours. This will include monitoring and providing reports on performance for all KPI's with commentary to support to ensure service to customers is consistent and of an expected standard. You will ensure the Disrepair Protocol is followed and timescales adhered to and to escalate when this is not possible and the reasons and promote ownership and accountability within the team and lead by example. Key Responsibilities and Outcomes *To hold Operational weekly/monthly meetings with relevant stakeholders (Legal, Housing, Compliance) and ensure accurate records are kept and circulated *To take part in Strategic Meetings putting forward recommendations. *To lead on regional issues and ensure trackers are up to date and in a reportable state at short notice. *To monitor Customer Satisfaction and ensure areas of improvement are logged in formal meetings and stakeholders are clear on requirements to improve. *To ensure formal evidenced sign off by Residents on all cases especially legal Disrepair cases. *To promote our way of working where possible until systems are aligned. *To support the Regional Senior Head of Property in carrying out duties as required. *To ensure the overall progress of the team providing training opportunities and succession planning. *To ensure accountability and transparency with the team. *To be a key stakeholder in a very large Regeneration Project over a prolonged period of 10 years+. *To ensure budgets are monitored and controlled depending on demands and making sure that the correct budget codes are used to enable collection of service charges and insurance claims. *To manage relationships and understand the requirements and contractual differences with internal colleagues/stakeholders *Manage the delivery of administrative duties for the team including reports, tracker management, complaint updates, insurance, Northgate order raising and management, Power BI and iproc. *To work with external stakeholders to continuously improve services and promote MTVH in a positive way, such as Ridge, CS2, MPA and other specialist services. *To analyse information provided to ensure it is understood by the team. *Update staff regularly on any changes to policies and procedures and how staff can self-serve using The Hub.

Quantity Surveyor Location : Evesham, Worcestershire (Hybrid Working Available) Salary : £46,887 per annum + £1,300 Essential Car User Allowance Contract Type : Permanent, Full Time Hours : 37 hours per week, Monday to Friday We are seeking an experienced Quantity Surveyor with a strong background in social housing repairs, maintenance, and asset investment programmes. This is an excellent opportunity for a commercially focused professional who understands contractor management, Schedule of Rates (SoRs), valuations, payment assessments, and cost control from a client-side perspective. Reporting to the Senior Contract Manager, this role offers a blend of office-based, hybrid, and site-based working, providing commercial and financial oversight across a range of property services. You will play a key role in ensuring value for money, robust cost control, contractual compliance, and the successful delivery of customer-focused housing services. The Role As a Quantity Surveyor, you will provide professional commercial and quantity surveying support across responsive repairs, planned maintenance, and asset investment contracts. Working closely with contractors, consultants, and internal stakeholders, you will help drive financial performance, improve efficiencies, and ensure projects are delivered on time and within budget. Key Responsibilities : Manage the commercial and financial aspects of repairs, maintenance, and investment contracts. Prepare, monitor, and report on budgets, forecasts, expenditure, and financial performance. Assess and validate contractor valuations, applications for payment, variations, and final accounts Review and challenge contractor costs and claims to ensure compliance with contractual obligations and Schedule of Rates (SoRs). Undertake cost analysis, benchmarking, and value-for-money reviews to identify efficiencies and savings opportunities. Support procurement and tendering exercises, including preparation of tender documentation, pricing analysis, and evaluation processes. Assist in the management of contracts from tender stage through to final account settlement. Work closely with operational teams to monitor contractor performance in relation to cost, quality, and service delivery. Provide commercial advice and support across the Property Directorate. Support the management of disrepair cases, insurance claims, and complex property projects from a contractual and financial perspective. Conduct site visits to validate completed works, variations, and contractor valuations. Prepare financial reports, performance data, and management information for key stakeholders. Drive continuous improvement initiatives and contribute to the development of efficient processes and systems. About You Proven experience working as a Quantity Surveyor within Social Housing, Housing Maintenance, Responsive Repairs, Planned Works, Voids, or Asset Management. Degree-qualified or professionally qualified in Quantity Surveying, Construction Management, or a related discipline. Experience working within a Quantity Surveyor or Commercial Surveyor role within construction, housing, property maintenance, or asset management. Strong understanding of construction contracts, commercial management, and cost control principles. Experience managing contractor payments, valuations, variations, and final accounts. Knowledge of responsive repairs, planned maintenance, capital works, or housing asset investment programmes. Strong working knowledge of Schedule of Rates (SoRs), contractor valuations, payment assessments, variations, and cost management is essential. Experience acting on the client side, managing contractors and ensuring value for money across repairs and maintenance programmes. Excellent analytical, budgeting, forecasting, and financial reporting skills. Strong stakeholder management and communication skills with the confidence to challenge and influence appropriately. Highly organised with strong attention to detail and the ability to manage multiple priorities. Full UK Driving Licence and access to a vehicle insured for business use. Benefits Hybrid working and flexible hours. £1,300 annual car allowance plus mileage expenses. 25 days holiday plus bank holidays (rising with service). Up to 9% employer pension contribution. And So much more! Quantity Surveyor Commercial Surveyor Senior Quantity Surveyor Housing Association Social Housing Repairs & Maintenance Planned Works Asset Management Contract Management Procurement Cost Control Valuations Budget Management Construction Worcestershire Evesham

Contracts Manager - Retirement Living - Repairs and Maintenance Up to 55k plus package - Permanent Based in Yeovil Our client is an innovative, and award winning Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Yeovil. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service on retirement living schemes, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on (phone number removed).

Regional Disrepair Manager Location: North London (Hybrid) Salary: 59,000- 64,000 per annum Job Type: Permanent Full-Time The Role We're working with a leading organisation in the housing sector to recruit an experienced Regional Disrepair Manager. This is an excellent opportunity to lead a team responsible for delivering high-quality disrepair and responsive repairs services across a residential property portfolio. You'll oversee disrepair cases, complex repairs, insurance claims, complaints and contractor performance, ensuring works are delivered efficiently, compliantly and with a strong focus on customer service. Key Responsibilities Lead and develop a team of Property Surveyors and support staff. Manage housing disrepair cases, complex repairs and responsive maintenance. Monitor contractor performance and ensure contractual compliance. Manage budgets, KPIs and operational performance. Work closely with legal teams and key stakeholders. Drive service improvements and ensure excellent customer outcomes. About You You'll have: Experience managing housing disrepair within social housing or a similar environment. Strong leadership and contractor management experience. Knowledge of responsive repairs and property maintenance. Excellent stakeholder management and communication skills. Budget management experience and a focus on service improvement. A full UK driving licence and access to a vehicle with business insurance. If you're an experienced property professional looking to step into a regional leadership role within housing, apply today.

Senior Disrepair Surveyor/Manager Location: North London Job Type: Full-time, Permanent Salary: 60k- 63k Working Arrangement: Hybrid (3 days in office, 2 days WFH) Reed is excited to partner with a leading social housing provider to recruit for a Senior Disrepair Surveyor/Manager, known internally as a Regional Disrepair Manager. This pivotal role offers the opportunity to lead and manage a disrepair team, ensuring high standards of service and compliance with disrepair protocols. Responsibilities: Lead and manage a team dedicated to handling disrepair cases across the region. Ensure compliance with all relevant disrepair protocols and legislation. Supervise and guide the team in all aspects of property management and maintenance. Collaborate with other departments to ensure a cohesive approach to property management. Drive continuous improvement in service delivery and team performance. Required Skills & Qualifications: Proven management and supervisory experience in a property or disrepair management role. Strong understanding of disrepair protocols and property legislation. Excellent leadership and communication skills. Ability to work effectively both independently and as part of a team. Relevant qualifications in property management or a related field are advantageous. If you would like to be considered, please apply with your updated CV or contact Mel

Your new company A forward-thinking London local authority is seeking an experienced Disrepair Manager to join its Housing Directorate. With a strong commitment to delivering safe, high-quality homes and improving outcomes for residents, the organisation is undertaking an ambitious transformation programme across its housing services. Your new role As Disrepair Manager, you will lead on the effective management of housing disrepair across the borough, ensuring claims are handled efficiently, compliantly and with a strong customer focus. You will manage a small specialist team and work closely with internal teams, contractors and legal representatives to drive performance and deliver service improvements.Key responsibilities include: Managing and developing a team of disrepair surveyors and support staff>Ensuring full compliance with disrepair protocol, legislation and health & safety requirements>Monitoring performance, identifying trends and insights to inform continuous service improvement>Managing contractor performance and ensuring value for money and quality delivery>Acting as a key liaison with solicitors, residents, contractors and internal stakeholders>Overseeing complaint resolution and enhancing customer satisfaction outcomes>Supporting wider repairs and maintenance service delivery, including inspections and quality assurance You will play a key role in driving a proactive and data-led approach to disrepair, improving outcomes for residents while minimising risk. What you'll need to succeed To be successful in this role, you will bring: Proven track record of managing legal disrepair cases and claims>Sound knowledge of housing legislation, including the Landlord and Tenant Act and disrepair protocol>Experience managing contractors, performance and service delivery>Strong leadership and stakeholder management skills>Excellent communication, negotiation and problem-solving ability>A proactive, solutions-focused approach with a commitment to service improvement>Relevant construction or building qualification (e.g. HNC or equivalent) What you'll get in return Up to 31 days annual leave, plus bank holidays, with the option to purchase up to 10 additional days>Opportunity to shape the future of housing asset management and repairs services in a major London borough>A key leadership role within a high-impact transformation programme>Collaborative and supportive working environment>Competitive local government benefits package, including access to the Local Government Pension Scheme - a market-leading defined benefit scheme with circa 18%+ employer contribution>Flexible working opportunities What you need to do now This campaign is being managed exclusively by Hays. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. For a confidential discussion or if you have any questions, please contact me directly using my Hays contact details. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Contract Manager (Repairs Operational Environment) Location: Houghton Regis (Office Based) This is not site based 45 hours per week We are looking to appoint a high-performing experienced Operations Contract Manager to take full ownership of a reactive repairs contract . This is a fully office-based role with accountability for operational delivery, commercial performance, and client relationships, leading office teams and managing a dispersed frontline workforce. What Success Looks Like Success in this role is delivering a high-performing, well-controlled contract where KPIs, customer satisfaction, and margin are consistently achieved supported by a structured, accountable team and strong client confidence in delivery. The Role You will act as the owner of the contract, responsible for ensuring service delivery is consistently achieved in line with KPI, SLA, and commercial targets, while maintaining compliance and driving continuous improvement. Key Responsibilities Take full ownership of contract performance, ensuring KPIs, SLAs, and client expectations are met and exceeded Lead and manage office-based scheduling teams (planners/controllers), driving structure, discipline, and accountability Manage and drive performance of a dispersed workforce, including operatives, supervisors, and subcontractors Ensure effective resource planning and capacity management to meet demand in a fast-paced environment Take ownership of P&L performance, including cost control, forecasting, and margin delivery Manage works in line with Schedule of Rates (SOR) and commercial frameworks Ensure full compliance with health & safety, statutory obligations, and internal governance Act as the primary escalation point for operational issues, including complaints, disrepair cases, and service failures Build and maintain strong client relationships, acting as the main point of contact Monitor and analyse performance data, identifying risks and driving corrective action Drive a culture of continuous improvement, challenging underperformance and embedding change Ensure effective coordination between office teams, supply chain partners, and field operatives Provide clear and accurate operational and financial reporting to senior leadership About You Proven experience in a fast-paced, time-critical operational environment (essential) Experience managing a dispersed frontline workforce (essential) Experience managing a commercial contract with full P&L responsibility (essential) Strong understanding of KPI-driven service delivery environments Commercially aware, with the ability to manage cost, performance, and margin Experience leading planners/schedulers and coordinating field-based teams Knowledge of health & safety and compliance within an operational setting Confident managing client relationships and handling escalations Organised, resilient, and solutions-focused under pressure Desirable: Social housing / reactive repairs / maintenance experience Experience operating within SOR-based contracts About Gilmartins Gilmartins is a family-owned business where people are valued and performance is recognised. We promote from within and give our managers real ownership of their contracts this is not a heavily layered corporate environment. You will have the autonomy to make decisions, improve performance, and shape your team. We operate within social housing, delivering reactive repairs to housing associations and local authorities, and pride ourselves on being operationally focused, responsive, and accountable. Our head office is based at Houghton Hall Park, Houghton Regis a modern, well-equipped working environment supporting a high-performing team culture. What We Offer Clear progression opportunities within a growing business Salary and bonus structure appropriate to experience 28 days annual leave (including bank holidays

Our client will look at a Qualified Solicitor for this role. We are working with a privately owned law firm, established almost 30 years ago who have an excellent reputation in the areas of law that they practice. In order to continue their development they are looking to strengthen their housing disrepair department, and are looking for a Senior Housing Disrepair Solicitor. The ideal candidate will have a strong understanding of housing law and experience in dealing with complex disrepair claims. Responsibilities: Provide legal advice and representation to clients who are having issues with housing disrepair Conduct investigations into housing disrepair claims Negotiate settlements with landlords and property managers Prepare and file court documents Represent clients at hearings and trials Qualifications: Qualified solicitor with a minimum of 3 years' experience in housing disrepair law Strong understanding of housing law and procedure Excellent written and oral communication skills Ability to work independently and as part of a team Strong client service skills As our client are wanting to grow their housing disrepair department, we are looking to speak to candidates at all levels of experience / seniority who have worked within the housing disrepair market. We would like to speak to candidates ranging from head of department through to paralegals.

Contracts Manager Enfield £60k Van and fuel card/Car Allowance Repairs and Maintenance Build Recruitment are proud to be representing a leading social housing contractor based around the London area who are looking for a highly skilled Contracts Manager to join their team overseeing Reactive and Legal Disrepair Repairs. Responsibilities: Experience of managing contracts, overseeing direct labour and supply chain models and implementing efficiencies Managing site teams, subcontractors, and suppliers to uphold standards and performance. Ensuring full compliance with health, safety, and environmental legislation Monitoring KPIs and ensuring quality control throughout each stage of delivery Collaborating closely with commercial teams to maximise project profitability Procurement experience Key Knowledge: SMSTS 5 Years experience working for a maintenance/main contractor Leadership experience Good data interrogation skills Valid driving licence Competent use in Microsoft Project and Microsoft Excel Trackers Excellent client engagement skills Excellent Health and Safety Awareness Excellent people skills and the ability to drive performance from your team of staff If this sounds like a role that suits your profile, then feel free to get in touch with Ryan Smart on (phone number removed)