38 jobs found

About the role We are seeking an experienced and dedicated PBS Lead to oversee the daily operations of one of our care homes. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC) and familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care to the people we support, whilst meeting financial targets and maintaining full occupancy. Kingsley Specialist Services provides support for people with learning disabilities and complex needs, and we successfully meet those needs by delivering the positive behaviour support (PBS) model of care, which is at the core of all we do. The PBS values include person-centred care, promoting choice and independence, participation and inclusion. This approach must be applied to all the people we support to empower them to live a meaningful and happy life, within an environment which grows and adapts with each individual. We endeavour to understand what the person is communicating and respond in a pro-active way to meet their needs, as well as offering an alternative behaviour, therefore reducing the person from exhibiting behaviours of concern or becoming distressed. You will be role modelling this approach and ensuring that the whole staff team apply PBS in all they do. You will be offered regular supervisions and wellbeing sessions and you will be expected to actively participate throughout. Reports to: PBS Practitioner/ Home Manager Key duties and responsibilities Lead and embed a Positive Behaviour Support (PBS) culture across the home, ensuring alignment with PBS principles: enhancing quality of life, skill development, and minimising restrictive practices. Oversee implementation and monitoring of PBS strategies in daily care delivery. Collaborate closely with the PBS Practitioner to review behavioural data, align strategies, and attend regular progress meetings. Conduct monthly PBS plan reviews, provide feedback, and ensure updates are signed off on Nourish. Attend and engage in relevant PBS and professional training sessions. Support with personal care, medication administration, mobility assistance, and daily living activities as required. Maintain accurate care records, carry out regular welfare checks, and uphold safeguarding standards. Facilitate community integration and participation in meaningful social activities. Communicate professionally with people we support, families, staff, and external professionals. Promote safe working practices in line with Kingsley Healthcare s policies and ensure confidentiality at all times. Skills and attributes Have experience of caring for people e.g. raising a family, caring for relatives with care needs. Ability to show empathy, understanding and experience of the needs of the people we support. Well-developed time management skills with the ability to work under pressure. Ability to make balanced, clear and timely decisions. Takes a pro active approach to consulting and involving in decision making process as appropriate. Knowledge of food hygiene preparation or a willingness to learn. Undertake mandatory training. Undertake training in specialist subjects.

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.

About the role As our Care Home Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC) and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy. You will be supported externally by dedicated Operations and Central teams, and within the home you will have the support of a Deputy Manager and Administrator, as well as Hospitality and Housekeeping teams. These teams will collaborate with you to ensure smooth operations and exceptional care for our residents. Reports to: Operations Manager Key duties and responsibilities • Provide leadership and direction to the home s staff team, promoting a culture of kindness, compassion, and empathy. • Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support. • Manage the home s budget, ensuring financial targets are met and costs are effectively managed. • Develop and implement a strategic marketing plan to maintain full occupancy and promote the home s services to potential residents, families, and stakeholders. • Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns. Skills and attributes Previous experience managing a nursing / residential home. A strong working knowledge of CQC standards with a proven record of working towards achieving Outstanding ratings. Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors. A proven track record of marketing and business skills within the private care sector, running a commercially successful care home. Enthusiasm and passion for developing high levels of person-centred care. Ability to actively participate in the growth and development of the care service. Education and qualification Preferably NMC registered nurse with relevant post-registration experience (desirable but not essential). What will you gain? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Divisional Business Manager - Education Division Lancaster, Cardiff & Billingshurst We are looking for an experienced, commercially minded, and highly organised professional to join our Education Division as a Divisional Business Manager. This is a key leadership role providing strategic, operational, and financial support to the Divisional Director and senior leadership team. Working across a portfolio of specialist education services, you will play a vital role in driving performance, supporting operational excellence, and ensuring robust financial oversight across the division. This is an exciting opportunity for someone who thrives on analysing data, influencing decision-making, improving processes, and building strong relationships with senior stakeholders. Make a Difference Across a National Education Network About the Role Divisional Business Manager - Education Division Reporting directly to the Divisional Director, you will work closely with Regional Directors, Headteachers, Principals, Business Managers, and central support functions to help deliver the division's strategic objectives. You will provide detailed financial and operational analysis, support business reviews, lead performance monitoring activities, and contribute to the successful delivery of key divisional projects and initiatives. The role also includes direct line management responsibilities and requires regular travel across our education services such as Lancaster, Cardiff & Billingshurst Key Responsibilities Divisional Business Manager - Education Division Strategic and Operational Support Partner with the Divisional Director to support business reviews, operational performance, and strategic planning. Monitor occupancy, admissions, and fee income against budget targets. Provide meaningful financial and operational insights to support informed decision-making. Identify trends, risks, opportunities, and areas for improvement across the division. Financial and Performance Analysis Analyse divisional financial performance, budgets, and key performance indicators. Support Headteachers, Principals, and Business Managers through monthly finance review meetings. Produce management information and performance reports for senior leaders. Work closely with Finance, Business Development, and operational teams to ensure accurate and timely reporting. Support continuous improvement through effective data analysis and performance monitoring. Communication and Stakeholder Engagement Ensure key corporate and divisional communications are effectively shared across the education division. Build strong working relationships with school leaders, regional teams, and central functions. Support leaders in developing effective communication processes and practices. Facilitate collaboration and information sharing across multiple sites. Project and Change Management Coordinate and support divisional projects and strategic initiatives. Monitor project progress, milestones, and deliverables. Support operational improvements and best practice implementation across services. Contribute to the development of systems and processes that improve efficiency and performance. Leadership Responsibilities Lead, support, and develop a team of Business Managers across the division. Set clear objectives and provide ongoing coaching and support. Take direct management responsibility for Chiron, our online education provision. Promote a culture of accountability, collaboration, and continuous improvement. Requirements of Divisional Business Manager - Education Division We are looking for a confident and proactive professional who can combine strong analytical skills with excellent relationship management. Qualifications A Bachelor's degree or Level 3 qualification in Business Administration or a related field. Strong experience analysing complex data and producing meaningful management information. Experience interpreting budgets, financial reports, and profit and loss statements. Advanced Microsoft Excel skills, including the use of formulas and data analysis tools. Excellent organisational skills with the ability to manage multiple priorities and deadlines. Strong written and verbal communication skills with the ability to engage senior stakeholders. The ability to work independently while building effective relationships across diverse teams. A high level of professionalism, discretion, and confidentiality. Desirable Experience working within an education environment. Experience supporting multi-site operations. Previous leadership or line management experience. Salary £60-£65,000 Depending on experience and qualifications For more information about Divisional Business Manager - Education Division contact Mick Hull Fieldview Care Recruitment Solutions

Rota Support is recruiting a Registered Manager on behalf of our client, a long established independent family run care home offering both nursing and residential care, approximately 25-40 residents in size. Located a short distance from Sudbury in Suffolk, the home prides themselves in delivering high-quality, compassionate care to older people. About the Role - As the Registered Manager, you will be required to maintain the high professional standards of clinical care and compliance through excellent leadership, management and performance leading an established and dedicated team of Registered Nurses, Care Assistants and support staff. As the nursing lead you will be responsible in ensuring a safe, effective, caring, responsive and well led environment for all residents, staff and visitors. Requirements Level 5 Leadership in Health & Social Care certification is essential for this application A valid NMC registration (RGN) A strong understanding of CQC regulations and inspection frameworks for clinical governance and compliance. Strong clinical knowlege Proven experience managing nursing care services Proven leadership and team development skills Ensure that the nursing care delivery promotes dignity, independence, and quality at all times Proven experience in the supervision and support of care staff, including recruitment, training, and ongoing performance management (Supervisions, Quality Assurance etc.) in order to uphold and maintain a high-quality of service. Excellent communication, organisational and problem-solving abilities Have a positive, proactive, and business minded approach Hold a full UK driving license and have access to a vehicle Responsibilities Providing strong leadership to deliver outstanding nursing care Ensuring a full compliance with CQC and all other regulatory requirements Enhance ongoing quality, governance and continuous improvement Supporting and developing a multi-disciplinary team to achieve excellence Overseeing all clinical standards throughout the Home Managing occupancy and staffing Maintaining excellent relationships with resident families, professionals, and representatives from regulatory bodies Maintaining effective and clear communication Ensuring the safety of our residents with regular risk assessments and implementing and maintaining appropriate safety measures As appropriate Promoting the home within the local community in order to maintain high occupancy levels Ensuring the management and overseeing of all safeguarding, infection control and health & safety practices What's on offer Annual salary of between £48,000-£55,000, depending on experience Contracted hours of 40 per week Daily background support and administration from an experienced senior family management team Established and friendly clinical and care teams On-going professional development Pension Uniform Free Meals

Registered Manager Children s Residential Home Full Time Permanent The Opportunity We are recruiting an experienced Registered Manager to lead a Children s Residential Home supporting young people with social, emotional and behavioural needs (SEMH). This is a senior leadership role responsible for compliance, operational performance, safeguarding standards and the overall quality of care within the home. The position is suitable for experienced residential leaders seeking autonomy, accountability and the opportunity to shape culture and outcomes within a regulated environment. The Role Leadership & Team Management • Provide strong, inspirational leadership to the senior team and wider staff group • Line manage managers and delegated staff, ensuring high standards of supervision and development • Promote a positive, accountable and values-led culture • Oversee recruitment, workforce planning and staff deployment • Ensure mandatory training compliance exceeds required standards Operational Management • Oversee referrals, admissions and placement matching • Ensure effective use of care management and reporting systems • Maintain staffing levels aligned to children s needs • Contribute to strategic planning and service development • Deliver against agreed occupancy and performance targets Quality Assurance & Compliance • Ensure full compliance with statutory and regulatory frameworks, including Ofsted • Audit care provision against national standards and local authority requirements • Oversee care plans, risk assessments and activity planning • Investigate incidents, complaints and safeguarding concerns appropriately • Lead on disciplinary and performance processes where required Financial & Resource Management • Manage the home within agreed budgets • Monitor agency usage and temporary staffing • Oversee financial controls including petty cash and resource allocation Safeguarding & Health & Safety • Maintain a strong safeguarding culture • Ensure health and safety compliance across the service • Promote a child-centred, structured and safe environment Essential Requirements • Recognised Social Work qualification or Level 4+ professional qualification relevant to children • Level 4+ Management/Leadership qualification • Eligibility for or completion of Level 5 Diploma in Leadership for Health & Social Care (if applicable) • Minimum 2 years experience in residential childcare within the last 5 years • At least 1 year managing and supervising staff • Experience working with young people with SEMH • Strong knowledge of children s residential regulations and safeguarding • Enhanced DBS suitable for working with children • Full UK driving licence Desirable • Experience working with Local Authority commissioning teams • Experience implementing business growth or service expansion • Experience managing HR processes • Fieldwork or social work background Ideal Candidate You are operationally strong and compliance-focused. You understand Ofsted frameworks and regulatory accountability. You combine safeguarding leadership with business acumen. You lead with integrity, structure and consistency. You are confident managing budgets, performance and staff culture while maintaining a child-centred ethos. What s On Offer • Permanent senior leadership position • Opportunity to shape service development • Support from regional leadership structure • Ongoing professional development

Registered Manager Children s Residential Home Full Time Permanent The Opportunity We are recruiting an experienced Registered Manager to lead a Children s Residential Home supporting young people with social, emotional and behavioural needs (SEMH). This is a senior leadership role responsible for compliance, operational performance, safeguarding standards and the overall quality of care within the home. The position is suitable for experienced residential leaders seeking autonomy, accountability and the opportunity to shape culture and outcomes within a regulated environment. The Role Leadership & Team Management • Provide strong, inspirational leadership to the senior team and wider staff group • Line manage managers and delegated staff, ensuring high standards of supervision and development • Promote a positive, accountable and values-led culture • Oversee recruitment, workforce planning and staff deployment • Ensure mandatory training compliance exceeds required standards Operational Management • Oversee referrals, admissions and placement matching • Ensure effective use of care management and reporting systems • Maintain staffing levels aligned to children s needs • Contribute to strategic planning and service development • Deliver against agreed occupancy and performance targets Quality Assurance & Compliance • Ensure full compliance with statutory and regulatory frameworks, including Ofsted • Audit care provision against national standards and local authority requirements • Oversee care plans, risk assessments and activity planning • Investigate incidents, complaints and safeguarding concerns appropriately • Lead on disciplinary and performance processes where required Financial & Resource Management • Manage the home within agreed budgets • Monitor agency usage and temporary staffing • Oversee financial controls including petty cash and resource allocation Safeguarding & Health & Safety • Maintain a strong safeguarding culture • Ensure health and safety compliance across the service • Promote a child-centred, structured and safe environment Essential Requirements • Recognised Social Work qualification or Level 4+ professional qualification relevant to children • Level 4+ Management/Leadership qualification • Eligibility for or completion of Level 5 Diploma in Leadership for Health & Social Care (if applicable) • Minimum 2 years experience in residential childcare within the last 5 years • At least 1 year managing and supervising staff • Experience working with young people with SEMH • Strong knowledge of children s residential regulations and safeguarding • Enhanced DBS suitable for working with children • Full UK driving licence Desirable • Experience working with Local Authority commissioning teams • Experience implementing business growth or service expansion • Experience managing HR processes • Fieldwork or social work background Ideal Candidate You are operationally strong and compliance-focused. You understand Ofsted frameworks and regulatory accountability. You combine safeguarding leadership with business acumen. You lead with integrity, structure and consistency. You are confident managing budgets, performance and staff culture while maintaining a child-centred ethos. What s On Offer • Permanent senior leadership position • Opportunity to shape service development • Support from regional leadership structure • Ongoing professional development

Registered Manager Children s Residential Home Full Time Permanent The Opportunity We are recruiting an experienced Registered Manager to lead a Children s Residential Home supporting young people with social, emotional and behavioural needs (SEMH). This is a senior leadership role responsible for compliance, operational performance, safeguarding standards and the overall quality of care within the home. The position is suitable for experienced residential leaders seeking autonomy, accountability and the opportunity to shape culture and outcomes within a regulated environment. The Role Leadership & Team Management • Provide strong, inspirational leadership to the senior team and wider staff group • Line manage managers and delegated staff, ensuring high standards of supervision and development • Promote a positive, accountable and values-led culture • Oversee recruitment, workforce planning and staff deployment • Ensure mandatory training compliance exceeds required standards Operational Management • Oversee referrals, admissions and placement matching • Ensure effective use of care management and reporting systems • Maintain staffing levels aligned to children s needs • Contribute to strategic planning and service development • Deliver against agreed occupancy and performance targets Quality Assurance & Compliance • Ensure full compliance with statutory and regulatory frameworks, including Ofsted • Audit care provision against national standards and local authority requirements • Oversee care plans, risk assessments and activity planning • Investigate incidents, complaints and safeguarding concerns appropriately • Lead on disciplinary and performance processes where required Financial & Resource Management • Manage the home within agreed budgets • Monitor agency usage and temporary staffing • Oversee financial controls including petty cash and resource allocation Safeguarding & Health & Safety • Maintain a strong safeguarding culture • Ensure health and safety compliance across the service • Promote a child-centred, structured and safe environment Essential Requirements • Recognised Social Work qualification or Level 4+ professional qualification relevant to children • Level 4+ Management/Leadership qualification • Eligibility for or completion of Level 5 Diploma in Leadership for Health & Social Care (if applicable) • Minimum 2 years experience in residential childcare within the last 5 years • At least 1 year managing and supervising staff • Experience working with young people with SEMH • Strong knowledge of children s residential regulations and safeguarding • Enhanced DBS suitable for working with children • Full UK driving licence Desirable • Experience working with Local Authority commissioning teams • Experience implementing business growth or service expansion • Experience managing HR processes • Fieldwork or social work background Ideal Candidate You are operationally strong and compliance-focused. You understand Ofsted frameworks and regulatory accountability. You combine safeguarding leadership with business acumen. You lead with integrity, structure and consistency. You are confident managing budgets, performance and staff culture while maintaining a child-centred ethos. What s On Offer • Permanent senior leadership position • Opportunity to shape service development • Support from regional leadership structure • Ongoing professional development

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Refuge Service Manager - Domestic Abuse Services Location: Southampton (Refuge-Based) Salary: 32,968 per annum Hours: 40 hours per week, Monday to Friday Contract: Full-Time, Permanent Female Applicants Only This post is restricted to female applicants under the provisions of the Equality Act 2010, Schedule 9, Part 1. The role is based within a female-only domestic abuse refuge, where the provision of services requires a female worker to ensure the privacy, dignity and safety of residents. Make a Difference Every Day We are seeking an experienced and passionate Refuge Service Manager to lead a dedicated domestic abuse service supporting women and children who have experienced abuse. This is an exciting opportunity for a skilled manager who is committed to empowering survivors, delivering high-quality support services, and leading a specialist team to achieve positive outcomes. Working within a refuge setting, you will play a key role in ensuring survivors receive safe, trauma-informed and person-centred support, helping them rebuild their lives and move towards independence. About the Role As Refuge Service Manager, you will be responsible for the day-to-day management and development of the refuge service, ensuring the delivery of high-quality support that meets contractual, safeguarding and regulatory requirements. You will lead and motivate a team of specialist Domestic Abuse Case Workers, oversee service performance, manage referrals and occupancy, and maintain strong partnerships with local agencies and stakeholders. This is a rewarding leadership role where your expertise will directly impact the lives of survivors and their families. Key Responsibilities Lead and manage the refuge service, ensuring excellent standards of support and service delivery. Supervise, support and develop a team of specialist domestic abuse professionals. Ensure safeguarding policies and procedures are effectively implemented and monitored. Manage referrals, admissions and departures within the refuge. Monitor service performance, quality standards and outcomes. Develop and maintain strong relationships with external agencies, local authorities and partner organisations. Ensure compliance with housing, health and safety, and domestic abuse service requirements. Contribute to service development and continuous improvement initiatives. Participate in the out-of-hours management rota as required. About You We are looking for someone who has: Significant experience managing domestic abuse, housing support, safeguarding or similar support services. Strong knowledge of domestic abuse, safeguarding, housing legislation and person-centred support approaches. Proven experience leading and developing high-performing teams. Excellent communication, organisational and report-writing skills. Strong IT skills and experience using case management systems. A commitment to equality, diversity and inclusion. The ability to work collaboratively with a range of professionals and agencies. A passion for supporting vulnerable individuals to achieve positive outcomes. What We Offer A rewarding opportunity to lead a life-changing service. Supportive and values-driven working environment. Ongoing training and professional development opportunities. The chance to make a genuine difference to the lives of women and children affected by domestic abuse. Additional Information Appointment to this role will be subject to: Enhanced DBS clearance. Satisfactory references. Evidence of the Right to Work in the UK. If you are an experienced manager with a commitment to supporting survivors of domestic abuse and leading high-quality services, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.

The Community and Partnerships Manager will play a key role in the co-creation of services at Hartrigg Oaks Retirement Village, working collaboratively with residents, staff teams, and external partners to design and shape services that enhance wellbeing, independence, and community life. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. - About the Role: Hartrigg Oaks is a vibrant Retirement Living Community in the centre of New Earswick, York. It comprises of 152 bungalows across a 21 acre site and includes a wide range of facilities for residents to enjoy, including a caf and restaurant, arts and craft room, gym and spa pool, hair salon, DIY workshop and more. The Community and Partnerships Manager will play a key role in the co-creation of services at Hartrigg Oaks Retirement Village, working collaboratively with residents, staff teams, and external partners to design and shape services that enhance wellbeing, independence, and community life. Description Operational Leadership: To lead and manage colleagues to deliver a reliable, responsive and respectful, person centred housing related service to all residents in line with current policies, procedures and legislation. To lead and support resident events and social events to encourage interaction and build community cohesion. To lead on the development of the service and manage associated projects. To lead on the review, updating and monitoring of risk assessments, business continuity plans and where appropriate Person Emergency Evacuation Plans. Ensure contracted services are procured and monitored in line with JRHT's policies and procedures. Ensure that all colleagues have regular one to one's, and any support and training needs are identified. Resident Services: Have a commitment to providing exceptional customer service to residents, providing motivation and leadership to on-site colleagues. Ensure that appropriate and accurate records are maintained that are in line with JRHT's data strategy and relevant regulations, including ensuring that retention periods are met. Embedding resident involvement and engagement, enabling residents to participate in events and activities, having easy to use feedback mechanisms and be a point of contact for all residents. Promote communal facilities, events and activities to maximise the use of these areas. Ensure all aspects of communal facilities are effectively maintained in order to provide a safe and welcoming environment and maximise use. Lead resident engagement, with the aim of achieving high levels of resident satisfaction and resident involvement. This includes improving and enhancing existing communication channels so that every resident can have a voice. Work closely with residents and provide updates on operational matters, consider proposals and agree priorities for programmes of work / projects Sales and Leasehold management: Ensure that Hartrigg Oaks operates effectively, that empty properties are sold in line with JRHT's policies and procedures and KPI's for void performance, occupancy rates and lease compliance are met. Support the sales and marketing team in the effective and efficient marketing, conveyancing and leasehold management of properties. Ensure that Hartrigg Oaks operates within the relevant regulatory, legislative, and standard frameworks relating to sales and leasehold management. Partnership Building: Act as the main point of contact for residents, addressing housing related concerns and collaborating with third party care providers and contractors to ensure residents' needs are met. Work closely with residents and the wider community, creating and maintaining networks to promote and manage Hartrigg Oaks. Build and maintain strong relationships with external organisations, community groups, local services and stakeholders to enhance the range of opportunities available to residents. Establish and maintain effective relationships with colleagues, third party care providers and contractors to ensure all compliance checks are completed, ensuring residents remain safe in the environment they live in. Identify and pursue partnership opportunities that bring additional resources, expertise or activities into Hartrigg Oaks. Support the development of joint projects, initiatives and events that enrich community life Profile Strong track record of managing and delivering high quality housing-related services to customers, ideally within a housing, retirement living or extra care environment. Qualified in CIH level 4 or willing to work towards this. Good understanding of resident satisfaction measures. Proven experience of working across multi functions or departments to achieve successful results for residents and the organisation. Proven experience of leading teams across different locations and ensuring that key KPI's and performance is achieved. Experience, knowledge and ability to actively listen to and consider the views of others to make informed decisions in complex resident environments. Experience in community development, engagement, partnerships or a similar role. Experience managing external contractor relationships and contract management, building partnerships which benefit residents and JRHT. Proven experience of creating, monitoring and managing complex budgets which can be discussed with colleagues and residents. Experience, knowledge and understanding of compliance with all health and safety and compliance regulations and legislation in a retirement living and extra care environment. Competent users of Microsoft Office and social media. Job Offer 48,211.80 salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service 33 days paid holiday including bank holidays with the option to buy or sell more Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal Emergency Leave, Carers Leave and enhanced new-parent and adoption pay Health Care Cash Plan and gym membership discounts Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme

A rapidly expanding housing and specialist accommodation group is seeking an experienced Head of Strategic Partnerships to drive growth across London and the South East. This is a senior, commercially focused role for someone with an established network across housing, care, commissioning, and local government. The successful candidate will be responsible for creating strategic partnerships, securing referral pathways, and generating new accommodation opportunities across supported housing, specialist housing, temporary accommodation, and care-related services. This is not an operational role. We are looking for a proven relationship-builder with a track record of converting partnerships into occupied units, contracts, and sustainable revenue streams. Key Responsibilities of a Head of Strategic Partnerships: Develop and maintain strategic relationships with local authorities, commissioners, care providers, and housing partners. Secure new accommodation opportunities across London and the South East. Establish referral pathways that drive occupancy across specialist and supported housing services. Generate and convert partnership opportunities into contracted placements and long-term arrangements. Build relationships with Adult Social Care, Children's Services, Housing Needs, Procurement, and Commissioning teams. Work closely with senior leadership to identify growth opportunities and expand service delivery. Represent the organisation at partnership meetings, networking events, and sector forums. Negotiate commercial agreements and partnership arrangements. Candidate Requirements Proven track record of securing housing referrals, placements, contracts, or framework agreements within housing, care, or supported accommodation sectors. Established relationships with local authority commissioners, Adult Social Care, Children's Services, Housing teams, NHS bodies, care providers, or Registered Providers. Demonstrable experience generating occupancy, revenue, and growth through strategic partnerships. Strong commercial, negotiation, and stakeholder management skills. Background within housing, supported housing, social care, commissioning, care provision, or related sectors. Likely current or previous roles: Head of Partnerships, Business Development Director, Commissioning Manager, Strategic Partnerships Manager, Supported Housing Manager, or similar. Experience within supported housing, exempt accommodation, temporary accommodation, homelessness, mental health, learning disabilities, domestic abuse, or supported living services would be advantageous. What's on Offer 60,000 - 120,000+ basic salary, dependent on experience, network, and track record. Performance-related bonus and commission structure. Hybrid working arrangement. Direct access to senior leadership and decision-makers. Significant opportunity to influence growth and expansion strategy. Long-term career progression within a rapidly growing organisation. This role is ideal for a well-connected partnerships or business development professional who can demonstrate a history of turning relationships into contracts, referrals, and sustainable occupancy growth. If this Head of Strategic Partnerships role is of interest, please apply or contact (url removed)

About the role This is a senior leadership position responsible for the operational performance, quality, and strategic development of Kingsley's East region portfolio. You will provide visible, hands-on leadership to a cluster of Homes across Norfolk, Suffolk and Essex, driving a culture of high-quality, person-centred care alongside strong commercial performance. Reporting directly to the Co-Chief Operating Officer, you will be a key member of the Group's operational leadership team, contributing to business-wide strategy while owning the day-to-day performance of your region. Reports to: Chief Operating Officer Key duties and responsibilities Operational Leadership Provide strategic and operational oversight for all care homes and services within the East region Support, coach and develop the operations Managers to deliver outstanding care and meet regulatory requirements Conduct regular structured visits to homes, maintaining a visible and accessible leadership presence Lead the operational response to any quality or compliance concerns, working closely with the Group's Quality team Quality & Compliance Ensure all homes in the region maintain or achieve CQC ratings of Good or Outstanding Drive continuous improvement in care quality, resident experience and clinical outcomes Oversee preparation for CQC inspections and lead the response to regulatory findings Embed Kingsley's values and care standards across every home in the region Commercial Performance Take ownership of regional occupancy, revenue and EBITDA targets Work with Business Development and Sales teams to maintain strong referral pipelines and occupancy levels Manage regional budgets, identifying opportunities to improve efficiency without compromising care quality Support fee negotiations and local commissioner relationships People & Culture Support recruitment, retention and succession planning at Home Manager and operation manager level across the region Foster a positive, inclusive culture that supports staff wellbeing and reduces turnover Work with People team to manage complex employee relations matters at regional level Champion Kingsley's values and embed them throughout the regional workforce Skills and attributes Essential Proven senior operational leadership experience in the care home or wider healthcare sector Track record of managing multiple sites or services simultaneously Strong working knowledge of CQC standards and the regulatory environment for adult social care Demonstrated ability to drive quality improvement and manage underperformance Commercially astute, with experience owning P&L or budget accountability Outstanding people leadership skills a developer of talent, not just a performance manager Excellent communication and stakeholder engagement skills Desirable Experience operating at regional director level or equivalent Registered Manager qualification or equivalent clinical/care leadership background Familiarity with the care market and local commissioning landscape Experience supporting new home openings or acquisitions What will you gain? Competitive salary commensurate with experience Company car or car allowance Performance-related bonus Private healthcare on qualifying 25 days annual leave plus bank holidays Pension scheme

Business Development Manager - Children's Social Care Location: Leeds, LS25 (Hybrid - 2 days per week in the office) Salary: 55,000 + 10% Performance Bonus An established and growing provider of regulated children's services is seeking an experienced Business Development Manager to drive growth across its portfolio of supported accommodation and residential services. This is an exciting opportunity for a commercially minded professional with a strong understanding of children's social care, local authority commissioning, placements, and regulatory frameworks. Working closely with senior operational leaders, you will play a pivotal role in expanding services, increasing occupancy, strengthening commissioner relationships, and supporting strategic growth initiatives. The Opportunity Reporting to a senior leadership team member, you will act as a key link between operations, commissioning stakeholders, and business development functions. You will lead placement activity, identify growth opportunities, develop strategic partnerships, and provide valuable market intelligence to support business performance. The role combines strategic business development, stakeholder engagement, placement management, and performance reporting, making it ideal for someone who thrives in a fast-paced and purpose-driven environment. Key Responsibilities Strategic Business Development Partner closely with operational leadership teams to support sustainable service growth and occupancy. Align business development activity with operational capacity and strategic priorities. Provide market intelligence, commissioner insights, and regulatory guidance to inform decision-making. Support regional teams in maximising placement opportunities and responding effectively to local demand. Placements & Referral Management Lead and manage a placements function responsible for handling high volumes of referrals. Oversee the full referral-to-placement process, ensuring effective matching and positive outcomes. Monitor referral pipelines, placement conversions, and occupancy trends. Produce regular analysis and recommendations for senior leadership teams. Market Growth & Opportunity Development Identify and secure new business opportunities across children's social care and education-related services. Conduct market and competitor analysis to support strategic planning and service positioning. Contribute to the development and expansion of existing and new service offerings. Commissioner & Stakeholder Engagement Build and maintain strong relationships with local authority commissioners and key stakeholders. Promote services through networking, sector forums, strategic meetings, and industry events. Develop collaborative partnerships that support long-term growth objectives. Regulatory & Compliance Support Maintain up-to-date knowledge of relevant regulatory frameworks and sector developments. Ensure service growth initiatives and placement activity remain fully compliant. Provide internal guidance on regulatory requirements and best practice. Performance Reporting & Analysis Produce weekly performance reports and management information packs for senior leadership. Monitor and report on: Referral volumes and conversion rates Occupancy performance Placement pipelines Business development opportunities Market and competitor activity Analyse trends, risks, and opportunities, providing actionable recommendations to support strategic decision-making. About You To be successful in this role, you will have: A minimum of 3 years' experience in business development, commissioning, placements, or strategic leadership within children's social care. Strong knowledge of supported accommodation and/or residential children's services. Experience working closely with operational teams to drive growth and improve service performance. Proven success developing relationships with local authorities, commissioners, and key sector stakeholders. Experience managing complex referral and placement processes. Excellent commercial awareness and an ability to identify and convert growth opportunities. Strong analytical skills with experience interpreting performance data and market intelligence. Outstanding communication and relationship-building abilities. Knowledge of commissioning frameworks, procurement processes, and funding pathways within children's services. A relevant qualification in Social Care, Business, Housing, or a related discipline (desirable). Package 55,000 basic salary 10% annual performance bonus Hybrid working (2 days per week in the Leeds LS25 office) Opportunity to join a growing organisation with ambitious expansion plans Collaborative senior leadership environment Career development and progression opportunities If you have a passion for improving outcomes for children and young people, combined with the commercial expertise to drive sustainable growth, we would love to hear from you.

Business Development & Occupancy Manager Location: Home based but will need to be able to work out of our Gateshead (Newcastle) office as and when needed Salary: £56,650 per annum Hours Per Week: 35 Are You the Candidate We re Looking For? At Shaftesbury, we re looking for a Business Development and Occupancy Manager to join our passionate and purpose-driven team. If you re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you. We re not just hiring skills we re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life. Guided by our core values Open, Enabling, Inclusive and Courageous we are proud to deliver outstanding support across our adult care, children s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive. This role is home based with the ability to travel to our National Office in Gateshead as needed, there will also be the requirement to commit to travel within defined geographic area. About the Role The Business Development, Market Intelligence and Service Occupancy Manager is responsible for leading the processes associated with Shaftesbury bidding for and winning new contracts in strategically identified geographical areas of the UK. You ll be responsible for: Supporting Shaftesbury services to meet voids targets by working closely with internal and external stakeholders. To generate and manage timely referral to Shaftesbury services. To support the development of strategically important funder relationships helping to ensure Shaftesbury has a positive profile in strategically important funder areas. To travel to meetings/services across the UK as required by the role. To be an active part of Shaftesbury s Care Operations Business Team. This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide. Why Join Shaftesbury? We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded: Recognition & Rewards Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond Professional Development Access to an excellent training and development programme Generous Annual Leave 25 days + bank holidays, rising to 28 days after 5 years Pension Scheme Helping you plan for the future Wellbeing Support Access to a comprehensive Employee Assistance Programme Why You? You ll bring: Strong organisational and administrative skills Excellent attention to detail The ability to manage multiple priorities A proactive, team-focused mindset At least 3 years experience at Management level involved in decision making processes At least 2 years experience of contributing to tender s to win new business Strong knowledge of the health and social care sector in the UK Experience and ability to interpret National legislation and associated guidance Join Us If you re ready to contribute to a caring, inclusive organisation where your work truly matters, we d love to hear from you. Be part of something bigger. Be part of Shaftesbury. Shaftesbury is the disability charity that s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.

Keystone are delighted to be supporting a leading and reputable elderly care provider. We are now seeking an experienced and commercially aware Clinical Operations Manager to oversee a portfolio of services across North London. The successful candidate will play a pivotal role in driving clinical excellence, supporting Home Managers, and ensuring high standards of care, governance, compliance, and operational performance across the group. Job: 2627 Location: North London Salary: 80,000 per annum Key Responsibilities: Provide operational and clinical leadership across a portfolio of nursing and residential care homes Support and develop Home Managers to achieve outstanding standards of care and service delivery Drive improvements in quality, compliance, occupancy, and financial performance Ensure all services operate in line with CQC regulations, company policies, and best practice guidelines Monitor and improve clinical governance frameworks, safeguarding processes, and risk management systems Lead on action plans following inspections, audits, incidents, and quality reviews Analyse key performance indicators and implement strategies to improve operational outcomes Work collaboratively with senior leadership teams to deliver organisational objectives and business growth Support recruitment, retention, succession planning, and leadership development initiatives Promote a culture of continuous improvement, accountability, and person-centred care Required Skills and Experience: Proven experience in a multi-site clinical or operational management role within elderly care Registered Nurse qualification (RGN/RMN) essential Strong knowledge of CQC regulations, clinical governance, and quality assurance frameworks Demonstrable success in improving compliance, quality ratings, and operational performance Excellent leadership and coaching skills with the ability to influence and engage stakeholders at all levels Strong commercial awareness with experience managing budgets and driving occupancy Exceptional communication, organisational, and problem-solving abilities Full UK driving licence and willingness to travel across the region If you meet the above criteria and would like to know more, please give me a call on (phone number removed) or send an updated CV to . Keystone Care is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in East London who are looking to appoint a Residential Care Home Manager for the 8 months ongoing, at the day rate of 323.50 umbrella Job responsibilities Purpose of the role To be the Registered Manager for a Care Home which supports people over the age of 65 with dementia. Main responsibilities Lead and manage day to day operations and development of the service in line with CQC standards and nationally recognised good practice. Manage a team of staff providing high quality and innovative person centred care to older people with a variety of needs including those living with dementia. Ensure residents' physical, emotional and social needs are met with compassion and respect. Be responsible for the homes overall performance, including occupancy, budget management, recruitment, staff management and reputation. Contribute to the achievement of the council's key purposes and to the continuous improvement of performance. Provide operational management, as directed by Head of Service, to Provider Services teams during absence of managers. Experience/skills/knowledge Experience of working as a Registered Manager in a residential care home for older people. Experience of managing staff, budgets and operations. Experience of supporting and promoting safeguarding through actions and behaviours. Experience of using quality assurance monitoring systems. Experience of proactively managing the health and safety of others. Experience of partnership working and of developing and maintaining good relationships with stakeholders. Experience of presenting information and reports and of representing services at internal and external meetings. Knowledge of CQC requirements and of legislation relating to the delivery of residential care and experience of implementing these. Knowledge of best practice in regards to person centred approaches. Knowledge of best practice in supporting older people with dementia. Sound ICT skills including the use of Microsoft applications. Excellent interpersonal and communication skills. Qualifications Level 5 Diploma in Leadership & Management for Adult Care/Health & Social Care or equivalent relevant qualification Terms/circumstances The postholder us required to take part in manager's out of hours on-call rota. Satisfactory enhanced DBS checks including barred list Should your skills match the above please send through your updated CV. Eden Brown is acting as an Employment Business in relation to this vacancy.

With over 25 years' experience, nearly 240 care homes, and six independent hospitals, Barchester Healthcare currently have some of the best quality ratings of any large care home provider in the UK. But we're not stopping there: our mission is to provide the best possible person-centred care to elderly and vulnerable people. As a Home Manager within the Barchester family, you will be a leading face in the delivery of that person-centred care that helps to set us apart. At Barchester we empower our home managers to be the best leaders they can be. You will be provided with a clear framework whilst still having the autonomy to manage your home with the additional support and infrastructure. We work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. It is an exciting time to consider joining the Barchester family. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. We are also leading one of the fastest growing new build programmes, aiming to open 10 brand new purpose-built homes per year. REWARDS PACKAGE Our Home Manager rewards package is one of the best in the care sector as we know the importance of feeling recognised, valued and motivated. As a Home Manager at Barchester we offer a competitive basic salary with bonuses up to 100%, essentially doubling your salary! We also offer additional quality based bonuses up to £10k. Our generous package includes: Automatic enrolment into our profit share scheme, with the opportunity to earn a bonus of up to 100% of your salary Quality based bonuses up to £10k 8% ER Pension Package Career and development pathways A range of holiday, retail and leisure discounts Automatic entry into Barchester's Excellence Awards Payment of NMC Annual Registration Fee ABOUT YOU To join us as Home Manager you will have inspirational leadership skills with a passion for person centred care, with a successful track record of developing and motivating teams to deliver outstanding personalised care through continuous improvement. We are looking for: Inspirational leadership skills A passion for person centred care A successful track record of developing and motivating teams to deliver outstanding care Excellent organisational and management skills Care home management, marketing and occupancy experience A strong understanding of safeguarding, CQC and compliance guidelines Ability to communicate with colleagues at all levels Experience creating strong links within the local community In short, your proven track record of marketing and business skills within the care sector, running a commercially successful, Good or Outstanding rated care home will be complemented by your blend of compassion and resilience. Barchester can offer long term career growth and opportunities for ambitious and passionate managers who pride themselves on delivering high quality care. Due to our excellent rewarding excellence schemes, we are also very proud to be the only healthcare provider in the UK to be accredited as one of the best companies to work for. If you are looking to work with an organisation that provides the quality of care you would expect for your loved ones, Barchester is a rewarding and empowering place to be. 7766