Location Belfast, Birmingham, Bristol, Leicester, London, Normanton, Warrington About the job Job summary Enterprise Services provides and manages the enterprise IT capabilities that support the NCA and its partners in delivering operational outcomes across the Serious and Organised Crime (SOC) system. Operating 24 hours a day, 7 days a week, all year round, the team ensures services are reliable, resilient, and available when they are needed most. Working in partnership with suppliers, Enterprise Services maintains a strong focus on delivering cost-effective, high-quality services that meet current organisational needs while supporting ongoing transformation. The team leads the introduction of new services into live operation, ensuring they are implemented smoothly and deliver tangible value across the estate. Enterprise Services plays a critical role in managing and driving the supply chain, enabling the NCA to remain agile and responsive, while building and sustaining a future-ready technology environment. The Head of IT Service Management - IT Operations is a senior leadership role responsible for defining and delivering the organisation's IT service management strategy, ensuring processes are effectively governed, owned, and continuously improved. The role leads a high-performing team to deliver secure, reliable, and customer-focused IT services in a 24/7 operational environment, while acting as a key escalation point and trusted advisor to senior stakeholders. It holds accountability for service performance, availability, and security, as well as the successful transition of new services into live operation. Working closely with suppliers, the role ensures high-quality service delivery, strong performance management, and value for money within agreed budgets. Job description Are you ready to shape how IT services operate within a complex, fast paced environment? This is an excellent opportunity to join the National Crime Agency (NCA) at a key point in its technology evolution. You will be part of a passionate team that is building strong momentum around modern ways of working, balancing the demands of a critical legacy estate while adopting product and platform approaches that leverage cloud native capabilities to support the Agency's mission.The environment is demanding and challenging but highly rewarding, offering a genuine opportunity to play a pivotal role in sustaining this pace of change and delivering the IT Service Management strategy. As a senior leader within the Digital, Data and Technology Enterprise Services function, you will ensure the large and diverse technology landscape operates reliably every day (24/7/365), while driving continuous improvement in how services are managed and delivered. This role is about maintaining stability while enabling progress, ensuring that change is delivered without compromising service performance.You will lead a team, work closely with internal colleagues and external partners, and have accountability spanning service desk operations, corporate IT services, incident and problem management, change control, service performance, and supplier management. This is a leadership role that requires you to set clear direction, support and develop your people, and ensure that services are delivered in a way that meets the needs of the organisation. Person specification Leadership - Accountable for setting and delivering the strategic direction for IT Service Management, ensuring it supports business objectives and drives operational excellence. Responsible for embedding and championing ITIL-aligned best practices, leading the continuous improvement, governance, and optimisation of service management processes to enhance service quality and user experience. Provide leadership and direction to the service management function, developing and sustaining a high-performing team with the appropriate skills, capacity, and culture to deliver resilient, customer-focused services at scale. Service Delivery & Operational Excellence - Responsible for ensuring the effective delivery of IT services in a 24/7 operational environment, maintaining a strong focus on end user experience and alignment to business outcomes. Maintain oversight of service availability, performance, and security, ensuring systems are resilient, up to date, and fit for purpose. Act as the senior escalation point for critical service issues and major incidents, providing decisive leadership to minimise disruption and restore services in line with agreed service levels. Lead organisational changes - Responsible for driving increased digital take up across the organisation, embedding agile ways of working while effectively managing legacy technologies alongside modern platforms and products. Working in a multi-supplier landscape, ensuring work is allocated appropriately across the supply chain including to the right internal teams or external partners to maximise value, increase accountability and performance across the entire supply chain. Oversee the successful introduction of new functionality without compromising the stability, performance, or integrity of existing services whilst keeping that important focus on customers and end users. Stakeholder & Supplier Management - Responsible for representing the IT Service Management function at a senior level across the organisation, providing leadership and clear direction on service delivery and operational performance. Build and maintain strong relationships with business stakeholders, acting as a trusted advisor to ensure services align with organisational needs and priorities. Manage relationships with third-party suppliers and service providers, ensuring the consistent delivery of high-quality, reliable services. Monitor and drive supplier performance against agreed service levels and contractual obligations, while maintaining oversight of financial performance to ensure services are delivered within budget, balancing cost efficiency with quality and outcomes. Lead, coach, and develop the IT Operations teams - Responsible for leading, coaching, and developing the IT Operations team to achieve high performance and a culture of continuous improvement. Drive capability development and digital adoption, fostering a customer-centric mindset that balances agility with the effective management of legacy environments. Enable the team to embrace modern ways of working while maintaining operational excellence, resilience, and a strong focus on delivering value to the business and end users. Person Specification Leadership - Proven ability to set and deliver IT Service Management strategy aligned to business objectives, championing ITIL best practice and driving continuous improvement. A highly engaging, service-driven leader with experience in coaching and developing high-performing teams to deliver resilient, customer-focused services at scale. Service Delivery & Operational Excellence - Strong track record in delivering reliable, secure IT services within a 24/7 environment, with accountability for service availability, performance, and major incident management. Skilled in balancing legacy and modern platforms while driving service maturity, stability and to meet end user focused outcomes. Stakeholder & Supplier Management - Demonstrated experience operating at a senior level, building trusted relationships with stakeholders and managing complex multi-supplier ecosystems. Effective in driving supplier performance, ensuring value for money, and aligning service delivery with organisational priorities. Essential Criteria You must meet the essential criteria and evidence this within your application to be considered for the role.Entry Requirements Candidates will be required to evidence the below essential criteria on their CV at application stage. We will be assessing previous experience and how it demonstrates candidates' ability to manage IT services across the full lifecycle, from design and transition through to live operation and continuous improvement. This includes evidence of involvement in key service management disciplines such as incident, change, and service management, as well as their understanding and application of best practice frameworks (e.g. ITIL). We will be looking for clear examples of the impact the candidate have delivered, along with their ability to work effectively with teams, stakeholders, and suppliers to ensure reliable, high-quality services. Please ensure your CV consists of no more than two pages, using a minimum font size of 11. Please note that only the first two pages of your CV will be reviewed; any additional pages will not be considered. In the event of a high number of applications, we may operate a longlist. Applicants must successfully meet the CV requirements and achieve the minimum pass mark on their CV to progress to the full sift stage, where the additional experience criteria will be assessed via the Statement of Suitability. Qualifications, Membership and Licences ITIL 4 Foundation qualification Any applications from candidates not meeting this eligibility criteria will not progress. Qualifications ITIL 4 Foundation qualification
Jul 01, 2026
Full time
Location Belfast, Birmingham, Bristol, Leicester, London, Normanton, Warrington About the job Job summary Enterprise Services provides and manages the enterprise IT capabilities that support the NCA and its partners in delivering operational outcomes across the Serious and Organised Crime (SOC) system. Operating 24 hours a day, 7 days a week, all year round, the team ensures services are reliable, resilient, and available when they are needed most. Working in partnership with suppliers, Enterprise Services maintains a strong focus on delivering cost-effective, high-quality services that meet current organisational needs while supporting ongoing transformation. The team leads the introduction of new services into live operation, ensuring they are implemented smoothly and deliver tangible value across the estate. Enterprise Services plays a critical role in managing and driving the supply chain, enabling the NCA to remain agile and responsive, while building and sustaining a future-ready technology environment. The Head of IT Service Management - IT Operations is a senior leadership role responsible for defining and delivering the organisation's IT service management strategy, ensuring processes are effectively governed, owned, and continuously improved. The role leads a high-performing team to deliver secure, reliable, and customer-focused IT services in a 24/7 operational environment, while acting as a key escalation point and trusted advisor to senior stakeholders. It holds accountability for service performance, availability, and security, as well as the successful transition of new services into live operation. Working closely with suppliers, the role ensures high-quality service delivery, strong performance management, and value for money within agreed budgets. Job description Are you ready to shape how IT services operate within a complex, fast paced environment? This is an excellent opportunity to join the National Crime Agency (NCA) at a key point in its technology evolution. You will be part of a passionate team that is building strong momentum around modern ways of working, balancing the demands of a critical legacy estate while adopting product and platform approaches that leverage cloud native capabilities to support the Agency's mission.The environment is demanding and challenging but highly rewarding, offering a genuine opportunity to play a pivotal role in sustaining this pace of change and delivering the IT Service Management strategy. As a senior leader within the Digital, Data and Technology Enterprise Services function, you will ensure the large and diverse technology landscape operates reliably every day (24/7/365), while driving continuous improvement in how services are managed and delivered. This role is about maintaining stability while enabling progress, ensuring that change is delivered without compromising service performance.You will lead a team, work closely with internal colleagues and external partners, and have accountability spanning service desk operations, corporate IT services, incident and problem management, change control, service performance, and supplier management. This is a leadership role that requires you to set clear direction, support and develop your people, and ensure that services are delivered in a way that meets the needs of the organisation. Person specification Leadership - Accountable for setting and delivering the strategic direction for IT Service Management, ensuring it supports business objectives and drives operational excellence. Responsible for embedding and championing ITIL-aligned best practices, leading the continuous improvement, governance, and optimisation of service management processes to enhance service quality and user experience. Provide leadership and direction to the service management function, developing and sustaining a high-performing team with the appropriate skills, capacity, and culture to deliver resilient, customer-focused services at scale. Service Delivery & Operational Excellence - Responsible for ensuring the effective delivery of IT services in a 24/7 operational environment, maintaining a strong focus on end user experience and alignment to business outcomes. Maintain oversight of service availability, performance, and security, ensuring systems are resilient, up to date, and fit for purpose. Act as the senior escalation point for critical service issues and major incidents, providing decisive leadership to minimise disruption and restore services in line with agreed service levels. Lead organisational changes - Responsible for driving increased digital take up across the organisation, embedding agile ways of working while effectively managing legacy technologies alongside modern platforms and products. Working in a multi-supplier landscape, ensuring work is allocated appropriately across the supply chain including to the right internal teams or external partners to maximise value, increase accountability and performance across the entire supply chain. Oversee the successful introduction of new functionality without compromising the stability, performance, or integrity of existing services whilst keeping that important focus on customers and end users. Stakeholder & Supplier Management - Responsible for representing the IT Service Management function at a senior level across the organisation, providing leadership and clear direction on service delivery and operational performance. Build and maintain strong relationships with business stakeholders, acting as a trusted advisor to ensure services align with organisational needs and priorities. Manage relationships with third-party suppliers and service providers, ensuring the consistent delivery of high-quality, reliable services. Monitor and drive supplier performance against agreed service levels and contractual obligations, while maintaining oversight of financial performance to ensure services are delivered within budget, balancing cost efficiency with quality and outcomes. Lead, coach, and develop the IT Operations teams - Responsible for leading, coaching, and developing the IT Operations team to achieve high performance and a culture of continuous improvement. Drive capability development and digital adoption, fostering a customer-centric mindset that balances agility with the effective management of legacy environments. Enable the team to embrace modern ways of working while maintaining operational excellence, resilience, and a strong focus on delivering value to the business and end users. Person Specification Leadership - Proven ability to set and deliver IT Service Management strategy aligned to business objectives, championing ITIL best practice and driving continuous improvement. A highly engaging, service-driven leader with experience in coaching and developing high-performing teams to deliver resilient, customer-focused services at scale. Service Delivery & Operational Excellence - Strong track record in delivering reliable, secure IT services within a 24/7 environment, with accountability for service availability, performance, and major incident management. Skilled in balancing legacy and modern platforms while driving service maturity, stability and to meet end user focused outcomes. Stakeholder & Supplier Management - Demonstrated experience operating at a senior level, building trusted relationships with stakeholders and managing complex multi-supplier ecosystems. Effective in driving supplier performance, ensuring value for money, and aligning service delivery with organisational priorities. Essential Criteria You must meet the essential criteria and evidence this within your application to be considered for the role.Entry Requirements Candidates will be required to evidence the below essential criteria on their CV at application stage. We will be assessing previous experience and how it demonstrates candidates' ability to manage IT services across the full lifecycle, from design and transition through to live operation and continuous improvement. This includes evidence of involvement in key service management disciplines such as incident, change, and service management, as well as their understanding and application of best practice frameworks (e.g. ITIL). We will be looking for clear examples of the impact the candidate have delivered, along with their ability to work effectively with teams, stakeholders, and suppliers to ensure reliable, high-quality services. Please ensure your CV consists of no more than two pages, using a minimum font size of 11. Please note that only the first two pages of your CV will be reviewed; any additional pages will not be considered. In the event of a high number of applications, we may operate a longlist. Applicants must successfully meet the CV requirements and achieve the minimum pass mark on their CV to progress to the full sift stage, where the additional experience criteria will be assessed via the Statement of Suitability. Qualifications, Membership and Licences ITIL 4 Foundation qualification Any applications from candidates not meeting this eligibility criteria will not progress. Qualifications ITIL 4 Foundation qualification
Assistant Financial Planner Location; Leicestershire Salary; £40-45K My client are a UK firm of Pension Scheme Specialists and Wealth Managers with offices based in Leicestershire, servicing high net worth clients, across the UK. They are now looking for an Assistant Financial Planner, who is aspiring to be a Financial Planner. ROLE OVERVIEW: This is a structured two-year development role designed for individuals' aspiring to become Financial Planners. As an Assistant Financial Planner, you will work closely with a Senior Financial Planner/ Business Owner, supporting them in day-to-day client interactions, technical tasks, production of meeting notes and coordination with client support teams. You will gradually take on more responsibility, developing the knowledge, skills, abilities, and confidence required to manage your own client portfolio. The training provided within this role is a combination of the relevant qualifications, self-study from available source material and 'on the job' training and development programme over a period of up to 24 months. CAREER PROGRESSION: After successful completion of the two-year training programme, the individual may progress to a Financial Planner role, managing their own client portfolio and providing regulated advice independently. Long-term opportunities may include equity participation and partnership, subject to business needs and individual performance. KEY TASKS: Financial Planning Assistance Attend client meetings alongside the Senior Financial Planner/Business Owner. Support the management of a large well established client portfolio of longstanding relationships. Build rapport with clients and support the delivery of a high quality, personalised service. As required create a detailed note for client meetings highlighting the client's objectives and confirming action points moving forward. Act as a point of contact for client queries, ensuring timely and professional responses. As required ensure timely preparation of meeting documentation and the completion of meeting action points as supported by other departments: Pensions and Investments teams will prepare meeting packs in advance of the client meeting. Paraplanning will prepare suitability reports and cash flow modelling. Technical Tasks Review client communication documents to ensure accuracy. Accurately document and analyse client data including income, expenditure, assets, liabilities and objectives. Assist in preparing financial plans providing solutions across pensions, investments, protection and tax planning. Business promotion Support the Senior Financial Planner/Business Owner in developing new business opportunities and referral relationships. Develop appropriate business relationships with Solicitors and Accountants within a targeted geographical region. Establish a network of professional connections and potential clients. Support the organisation of the annual client conference. Represent the firm professionally during all client events and interactions. Service and Compliance Ensure that the firm's high standards of client care are met by demonstrating competence in all stages of the advisory process. Always operate within the Rules of the FCA as documented in the firm's Performance Measures/Standards and Compliance Procedures. QUALIFICATIONS: Essential 5 GCSE's or equivalent including English Language - Grade C or above Part qualified level 4, diploma in Financial Planning Desirable Qualified level 4, diploma in Financial Planning. Economics or Finance related degree. Demonstrable interest in achieving Chartered Financial Planner status. DEMONSTRABLE EXPERIENCE: Essential At least 3 years' experience within financial services role. Servicing high net-worth clients or large brands. Building rapport with clients and support the delivery of a high-quality, personalised service. Delivering technical information on a 1-2-1 basis with a variety of clients. Maintaining high standards of customer support. Maintain accurate client records and ensure all documentation is up to date and compliant. Working to KPI's and quality standards. Desirable Participating in client meetings. Effective meeting preparation to navigate client meetings effectively. Consultative sales approach. Developing new business connections and obtaining new clients. Working in a field-based role. Accurately preparing meeting notes and utilising dictation/transcription within SLAs. Experience of working within SIPP and SSAS marketplace If you wish to be considered for this role, please email your cv to or call me to discuss on . If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities.
Jul 01, 2026
Full time
Assistant Financial Planner Location; Leicestershire Salary; £40-45K My client are a UK firm of Pension Scheme Specialists and Wealth Managers with offices based in Leicestershire, servicing high net worth clients, across the UK. They are now looking for an Assistant Financial Planner, who is aspiring to be a Financial Planner. ROLE OVERVIEW: This is a structured two-year development role designed for individuals' aspiring to become Financial Planners. As an Assistant Financial Planner, you will work closely with a Senior Financial Planner/ Business Owner, supporting them in day-to-day client interactions, technical tasks, production of meeting notes and coordination with client support teams. You will gradually take on more responsibility, developing the knowledge, skills, abilities, and confidence required to manage your own client portfolio. The training provided within this role is a combination of the relevant qualifications, self-study from available source material and 'on the job' training and development programme over a period of up to 24 months. CAREER PROGRESSION: After successful completion of the two-year training programme, the individual may progress to a Financial Planner role, managing their own client portfolio and providing regulated advice independently. Long-term opportunities may include equity participation and partnership, subject to business needs and individual performance. KEY TASKS: Financial Planning Assistance Attend client meetings alongside the Senior Financial Planner/Business Owner. Support the management of a large well established client portfolio of longstanding relationships. Build rapport with clients and support the delivery of a high quality, personalised service. As required create a detailed note for client meetings highlighting the client's objectives and confirming action points moving forward. Act as a point of contact for client queries, ensuring timely and professional responses. As required ensure timely preparation of meeting documentation and the completion of meeting action points as supported by other departments: Pensions and Investments teams will prepare meeting packs in advance of the client meeting. Paraplanning will prepare suitability reports and cash flow modelling. Technical Tasks Review client communication documents to ensure accuracy. Accurately document and analyse client data including income, expenditure, assets, liabilities and objectives. Assist in preparing financial plans providing solutions across pensions, investments, protection and tax planning. Business promotion Support the Senior Financial Planner/Business Owner in developing new business opportunities and referral relationships. Develop appropriate business relationships with Solicitors and Accountants within a targeted geographical region. Establish a network of professional connections and potential clients. Support the organisation of the annual client conference. Represent the firm professionally during all client events and interactions. Service and Compliance Ensure that the firm's high standards of client care are met by demonstrating competence in all stages of the advisory process. Always operate within the Rules of the FCA as documented in the firm's Performance Measures/Standards and Compliance Procedures. QUALIFICATIONS: Essential 5 GCSE's or equivalent including English Language - Grade C or above Part qualified level 4, diploma in Financial Planning Desirable Qualified level 4, diploma in Financial Planning. Economics or Finance related degree. Demonstrable interest in achieving Chartered Financial Planner status. DEMONSTRABLE EXPERIENCE: Essential At least 3 years' experience within financial services role. Servicing high net-worth clients or large brands. Building rapport with clients and support the delivery of a high-quality, personalised service. Delivering technical information on a 1-2-1 basis with a variety of clients. Maintaining high standards of customer support. Maintain accurate client records and ensure all documentation is up to date and compliant. Working to KPI's and quality standards. Desirable Participating in client meetings. Effective meeting preparation to navigate client meetings effectively. Consultative sales approach. Developing new business connections and obtaining new clients. Working in a field-based role. Accurately preparing meeting notes and utilising dictation/transcription within SLAs. Experience of working within SIPP and SSAS marketplace If you wish to be considered for this role, please email your cv to or call me to discuss on . If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities.
Fire Extinguisher Engineer A respected fire safety provider is looking for a motivated Fire Extinguisher Engineer to join their growing extinguisher division. The successful Fire Extinguisher Engineer will be responsible for servicing, installing and maintaining fire extinguishers to the highest standard, while delivering a professional and customer-focused service across a range of commercial and residential client sites. This is an excellent opportunity for a Fire Extinguisher Engineer who takes pride in their work, enjoys being organised and is keen to develop within a supportive fire safety environment. The Fire Extinguisher Engineer's Role The Fire Extinguisher Engineer will carry out servicing in line with BS 5306-3 and BAFE SP101, completing accurate documentation, service updates and compliance records. The Fire Extinguisher Engineer will also install extinguishers, including wall mounting, cabinets and stands, while producing recommendations and advisories in line with BS 5306-8. Additional duties will include managing van stock and tools, completing test discharges and refills, preparing key stock when required and ensuring all works are completed safely and efficiently. The Fire Extinguisher Engineer The ideal Fire Extinguisher Engineer will have: Experience servicing and installing fire extinguishers Knowledge of BS 5306-3, BS 5306-8 and BAFE SP101 Theory and Practice of Servicing Fire Extinguishers qualification, desirable BAFE Diploma registration, desirable IOSH Managing Safely, desirable Full UK driving licence Strong customer service skills Excellent organisation and attention to detail Enhanced DBS, or willingness to complete one In Return? 34,000- 40,000 Performance-related bonus scheme Long-term career development Ongoing training and qualification support Opportunity to develop within a growing specialist business This is a strong opportunity for a Fire Extinguisher Engineer seeking a stable, long-term role with progression, training and genuine responsibility within the fire safety sector. Ref: LB10509 If you are a fire professinal looking for new opportunties please contact Lauren Banks at Brandon James on (phone number removed). Fire Extinguisher Engineer/Fire Extinguisher Technician/Extinguisher Engineer/Extinguisher Technician/Fire Safety Engineer/Fire Service Engineer/BAFE Engineer/Fire Protection Engineer
Jul 01, 2026
Full time
Fire Extinguisher Engineer A respected fire safety provider is looking for a motivated Fire Extinguisher Engineer to join their growing extinguisher division. The successful Fire Extinguisher Engineer will be responsible for servicing, installing and maintaining fire extinguishers to the highest standard, while delivering a professional and customer-focused service across a range of commercial and residential client sites. This is an excellent opportunity for a Fire Extinguisher Engineer who takes pride in their work, enjoys being organised and is keen to develop within a supportive fire safety environment. The Fire Extinguisher Engineer's Role The Fire Extinguisher Engineer will carry out servicing in line with BS 5306-3 and BAFE SP101, completing accurate documentation, service updates and compliance records. The Fire Extinguisher Engineer will also install extinguishers, including wall mounting, cabinets and stands, while producing recommendations and advisories in line with BS 5306-8. Additional duties will include managing van stock and tools, completing test discharges and refills, preparing key stock when required and ensuring all works are completed safely and efficiently. The Fire Extinguisher Engineer The ideal Fire Extinguisher Engineer will have: Experience servicing and installing fire extinguishers Knowledge of BS 5306-3, BS 5306-8 and BAFE SP101 Theory and Practice of Servicing Fire Extinguishers qualification, desirable BAFE Diploma registration, desirable IOSH Managing Safely, desirable Full UK driving licence Strong customer service skills Excellent organisation and attention to detail Enhanced DBS, or willingness to complete one In Return? 34,000- 40,000 Performance-related bonus scheme Long-term career development Ongoing training and qualification support Opportunity to develop within a growing specialist business This is a strong opportunity for a Fire Extinguisher Engineer seeking a stable, long-term role with progression, training and genuine responsibility within the fire safety sector. Ref: LB10509 If you are a fire professinal looking for new opportunties please contact Lauren Banks at Brandon James on (phone number removed). Fire Extinguisher Engineer/Fire Extinguisher Technician/Extinguisher Engineer/Extinguisher Technician/Fire Safety Engineer/Fire Service Engineer/BAFE Engineer/Fire Protection Engineer
Sales Agent - Monday to Friday (weekends off!) £29,000 k - £50,000 k per annum OTE, Salary PLUS commission Fully paid training provided After the two week training programme the hours will be Monday to Friday 8am to 6.15pm. Saturday and Sunday off No previous sales experience required - you must be confident on the telephone and have an upbeat and enthusiastic personality, with some previous customer service skills. A fantastic opportunity based in Hellesdon, Norwich, the successful candidate will earn an hourly rate plus generous commission, £29,000 - £50,000K OTE When it comes to direct marketing campaigns, this company are the experts. Serving the Eco home improvements and renewable energy industries, they are known for quality customer service. My client has an ethos of promoting from within, so there will be opportunities readily available for the successful Customer Service Advisor to progress to areas such as Team Leader and Senior Floor Leader given the right attitude. Your main responsibilities will include but are not limited to: Making outbound calls - all warm calls! Everyone has expressed an interest in taking your call Processing customers applications and converting to appointments/leads Building rapport with customers Updating the CRM system Meeting KPI s WARM CALLING ONLY To become part of the team you must be driven and enthusiastic. My client are looking for someone who relishes problem solving and ensuring customers get the best service possible. In addition, the following key skills are essential: Excellent verbal and written communication skills Great Telephone manner Confident and ambitious Benefits: OTE up to 50k PLUS Paid every hour you work PLUS bonus Paid holidays every weekend off! Pension Scheme Hours: 8.00AM- 6:15PM. Monday - Friday, Saturday and Sunday off! I look forward to hearing from you yes YOU!
Jul 01, 2026
Full time
Sales Agent - Monday to Friday (weekends off!) £29,000 k - £50,000 k per annum OTE, Salary PLUS commission Fully paid training provided After the two week training programme the hours will be Monday to Friday 8am to 6.15pm. Saturday and Sunday off No previous sales experience required - you must be confident on the telephone and have an upbeat and enthusiastic personality, with some previous customer service skills. A fantastic opportunity based in Hellesdon, Norwich, the successful candidate will earn an hourly rate plus generous commission, £29,000 - £50,000K OTE When it comes to direct marketing campaigns, this company are the experts. Serving the Eco home improvements and renewable energy industries, they are known for quality customer service. My client has an ethos of promoting from within, so there will be opportunities readily available for the successful Customer Service Advisor to progress to areas such as Team Leader and Senior Floor Leader given the right attitude. Your main responsibilities will include but are not limited to: Making outbound calls - all warm calls! Everyone has expressed an interest in taking your call Processing customers applications and converting to appointments/leads Building rapport with customers Updating the CRM system Meeting KPI s WARM CALLING ONLY To become part of the team you must be driven and enthusiastic. My client are looking for someone who relishes problem solving and ensuring customers get the best service possible. In addition, the following key skills are essential: Excellent verbal and written communication skills Great Telephone manner Confident and ambitious Benefits: OTE up to 50k PLUS Paid every hour you work PLUS bonus Paid holidays every weekend off! Pension Scheme Hours: 8.00AM- 6:15PM. Monday - Friday, Saturday and Sunday off! I look forward to hearing from you yes YOU!
Are you the type of person who is well organised, can prioritise and can build good working relationships with internal and external colleagues and stakeholders? Can you react, prioritise, and respond to incidents in a calm positive manner? In this role you will learn about how we install our customers on our fibre network, you will become a first-class scheduler, dispatcher, and problem solver. You will build relationships with our external contractors that supply engineers who install and fix our Fibre Network, you will look into and resolve installation issues/failures, providing customers with updates and assisting in planned resolutions. In addition, you can put your investigative skills to the test by reviewing backlogs and analysing and cleansing old data to help and support cases. The above is an overview of the role, there is more to it Such as, provision of technical specs, drawings, etc to engineers, collating info and data for reports, spotting and feeding trends to managers to help improve how we do things. We continue to mature our approach and processes, so there is still plenty of scope for people to bring new ideas and initiatives to the table. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
Jul 01, 2026
Full time
Are you the type of person who is well organised, can prioritise and can build good working relationships with internal and external colleagues and stakeholders? Can you react, prioritise, and respond to incidents in a calm positive manner? In this role you will learn about how we install our customers on our fibre network, you will become a first-class scheduler, dispatcher, and problem solver. You will build relationships with our external contractors that supply engineers who install and fix our Fibre Network, you will look into and resolve installation issues/failures, providing customers with updates and assisting in planned resolutions. In addition, you can put your investigative skills to the test by reviewing backlogs and analysing and cleansing old data to help and support cases. The above is an overview of the role, there is more to it Such as, provision of technical specs, drawings, etc to engineers, collating info and data for reports, spotting and feeding trends to managers to help improve how we do things. We continue to mature our approach and processes, so there is still plenty of scope for people to bring new ideas and initiatives to the table. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
Red Snapper Recruitment Limited
Fareham, Hampshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Customer Service Advisor Location: Fareham, Hampshire Contract: Full-Time, Contract (6 Months) Pay Rate: 15.72 per hour Join a Professional Customer Service Team We are currently recruiting for a Customer Service Advisor to join a busy and customer-focused organisation based in Fareham. This is an excellent opportunity for an experienced customer service professional who enjoys helping people, solving problems, and delivering a high standard of service in a fast-paced environment. As the first point of contact for members of the public, partner agencies, and other stakeholders, you will play a vital role in handling enquiries, providing accurate information, resolving issues, and ensuring every customer receives a professional and positive experience. Key Responsibilities Act as the first point of contact for incoming telephone calls and email enquiries. Provide accurate advice, guidance, and information relating to a range of services and applications. Resolve customer queries at the first point of contact wherever possible. Escalate complex enquiries to specialist departments when required, ensuring all relevant information is recorded accurately. Process customer payments securely via debit and credit card transactions. Maintain accurate records across multiple IT systems and databases. Investigate and review customer enquiries using various computer systems to identify the most appropriate resolution. Support colleagues within the team and provide assistance during periods of high demand. Handle sensitive information with professionalism, discretion, and confidentiality. Deliver consistently high standards of customer service while managing customer expectations effectively. What We're Looking For Essential Skills and Experience Previous experience working within a customer service, contact centre, administration, or call handling environment. Excellent telephone communication and interpersonal skills. Experience dealing with challenging, sensitive, or complex customer enquiries. Strong administrative and data entry skills with excellent attention to detail. Ability to work confidently across multiple computer systems simultaneously. Experience maintaining accurate records and managing customer information. Ability to work independently and use initiative when resolving issues. Strong organisational and problem-solving skills. Qualifications GCSEs (or equivalent) including English and Maths, or relevant work experience demonstrating a comparable level of competency. Personal Qualities We are looking for someone who: Has excellent communication and listening skills. Demonstrates empathy, professionalism, and patience. Takes ownership of customer enquiries and follows them through to resolution. Works collaboratively within a team environment. Remains calm and professional under pressure. Is committed to delivering exceptional customer service. Additional Information Full-time position based in Fareham. 6-month fixed-term contract. 15.72 per hour. Office-based role with a supportive team environment. Full training provided. Successful applicants will be required to undergo pre-employment checks and appropriate vetting. Flexibility may be required to support operational needs during office opening hours. Apply Today If you have a passion for customer service, enjoy helping people, and are looking for a rewarding opportunity within a professional organisation, we'd love to hear from you. Submit your CV today for immediate consideration. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jul 01, 2026
Contractor
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Customer Service Advisor Location: Fareham, Hampshire Contract: Full-Time, Contract (6 Months) Pay Rate: 15.72 per hour Join a Professional Customer Service Team We are currently recruiting for a Customer Service Advisor to join a busy and customer-focused organisation based in Fareham. This is an excellent opportunity for an experienced customer service professional who enjoys helping people, solving problems, and delivering a high standard of service in a fast-paced environment. As the first point of contact for members of the public, partner agencies, and other stakeholders, you will play a vital role in handling enquiries, providing accurate information, resolving issues, and ensuring every customer receives a professional and positive experience. Key Responsibilities Act as the first point of contact for incoming telephone calls and email enquiries. Provide accurate advice, guidance, and information relating to a range of services and applications. Resolve customer queries at the first point of contact wherever possible. Escalate complex enquiries to specialist departments when required, ensuring all relevant information is recorded accurately. Process customer payments securely via debit and credit card transactions. Maintain accurate records across multiple IT systems and databases. Investigate and review customer enquiries using various computer systems to identify the most appropriate resolution. Support colleagues within the team and provide assistance during periods of high demand. Handle sensitive information with professionalism, discretion, and confidentiality. Deliver consistently high standards of customer service while managing customer expectations effectively. What We're Looking For Essential Skills and Experience Previous experience working within a customer service, contact centre, administration, or call handling environment. Excellent telephone communication and interpersonal skills. Experience dealing with challenging, sensitive, or complex customer enquiries. Strong administrative and data entry skills with excellent attention to detail. Ability to work confidently across multiple computer systems simultaneously. Experience maintaining accurate records and managing customer information. Ability to work independently and use initiative when resolving issues. Strong organisational and problem-solving skills. Qualifications GCSEs (or equivalent) including English and Maths, or relevant work experience demonstrating a comparable level of competency. Personal Qualities We are looking for someone who: Has excellent communication and listening skills. Demonstrates empathy, professionalism, and patience. Takes ownership of customer enquiries and follows them through to resolution. Works collaboratively within a team environment. Remains calm and professional under pressure. Is committed to delivering exceptional customer service. Additional Information Full-time position based in Fareham. 6-month fixed-term contract. 15.72 per hour. Office-based role with a supportive team environment. Full training provided. Successful applicants will be required to undergo pre-employment checks and appropriate vetting. Flexibility may be required to support operational needs during office opening hours. Apply Today If you have a passion for customer service, enjoy helping people, and are looking for a rewarding opportunity within a professional organisation, we'd love to hear from you. Submit your CV today for immediate consideration. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Your new company We are looking for enthusiastic and customer-focused Customer Service Advisors to join our Housing Repairs and Tenancy Services team.In this role, you will be the first point of contact for residents calling about a wide range of housing-related issues. These enquiries can range from routine repairs, such as broken windows and faulty doors, to emergency situations including burst radiators, serious leaks, fire hazards, and other urgent health and safety concerns. Your new role You will be responsible for gathering accurate information, assessing the nature and urgency of each enquiry, and ensuring residents receive the support they need. This may involve resolving issues directly, arranging repairs, or liaising with specialist housing teams and contractors to ensure problems are addressed quickly and effectively. Answer incoming calls relating to housing repairs and tenancy enquiries.Accurately record details of reported issues and assess repair priorities. Identify emergency and non-emergency repairs in line with company procedures. Provide clear advice and guidance to residents regarding their enquiry. Raise repair orders and schedule appointments where appropriate. What you'll need to succeed Excellent communication and customer service skills.Ability to remain calm and professional in challenging situations. Strong listening skills and attention to detail. Experience working in a contact centre, customer service, housing, or repairs environment is desirable but not essential. What you'll get in return You will receive weekly pay at the rate of 13.45 per hour, inclusive of holiday. This role is fully in office based in Birmingham for the first 8 weeks during training. After the 8 weeks, this will be a remote role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 01, 2026
Seasonal
Your new company We are looking for enthusiastic and customer-focused Customer Service Advisors to join our Housing Repairs and Tenancy Services team.In this role, you will be the first point of contact for residents calling about a wide range of housing-related issues. These enquiries can range from routine repairs, such as broken windows and faulty doors, to emergency situations including burst radiators, serious leaks, fire hazards, and other urgent health and safety concerns. Your new role You will be responsible for gathering accurate information, assessing the nature and urgency of each enquiry, and ensuring residents receive the support they need. This may involve resolving issues directly, arranging repairs, or liaising with specialist housing teams and contractors to ensure problems are addressed quickly and effectively. Answer incoming calls relating to housing repairs and tenancy enquiries.Accurately record details of reported issues and assess repair priorities. Identify emergency and non-emergency repairs in line with company procedures. Provide clear advice and guidance to residents regarding their enquiry. Raise repair orders and schedule appointments where appropriate. What you'll need to succeed Excellent communication and customer service skills.Ability to remain calm and professional in challenging situations. Strong listening skills and attention to detail. Experience working in a contact centre, customer service, housing, or repairs environment is desirable but not essential. What you'll get in return You will receive weekly pay at the rate of 13.45 per hour, inclusive of holiday. This role is fully in office based in Birmingham for the first 8 weeks during training. After the 8 weeks, this will be a remote role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Role : Academy Coordinator/Talent & Development Specialist - AVP Location : London Duration : 6 months PAYE contract Overall purpose of the role The primary goal of the Academy Coordinator / Academy Talent Sourcing (AVP) is to coordinate Academy intakes to ensure a steady flow of internally up-skilled hires aligned to training capacity. Operating at the Assistant Vice President level, the successful candidate will advise and influence decision-making, take responsibility for operational effectiveness, and embody the Barclays Values (Respect, Integrity, Service, Excellence, and Stewardship) and Mindset (Empower, Challenge, and Drive). Key Skills Intake Coordination & Capacity Planning: Expertise in coordinating academy intakes from planning to confirmed start dates, while planning cohorts to capacity. Stakeholder Management & Influencing: Ability to align diverse stakeholders, challenge constructively, and convince others to achieve outcomes and timely decisions. Senior-Ready Communication: Proven ability to produce crisp updates and confidently communicate complex or sensitive information to senior audiences. Analytical Problem-Solving: Skill in engaging with complex data from multiple sources to spot risks early, prioritize effectively, and creatively solve problems. Leadership: Ability to lead complex tasks or collaborative assignments, demonstrating the LEAD behaviors (Listen, Energise, Align, Develop) to guide team members or cross-functional methodologies. Risk & Control Management: Strong focus on mitigating risk, maintaining audit trails, and strengthening process controls. Key responsibilities Manage the end-to-end coordination of Advisor Academy intakes, including milestones, dependencies, and handoffs. Liaise with Academy, training, and business leads to agree on intake volumes and timings, proactively resolving clashes and reprioritizing when necessary. Produce pipeline and intake Management Information (MI) to surface risks, provide options, and deliver recommendations that support business decisions. Ensure the readiness of candidates entering and exiting programmes by managing readiness gates, onboarding actions, and tracking issues to full resolution. Collaborate closely with other business divisions, consulting on complex issues and providing advice to People Leaders to resolve escalated matters. Identify ways to improve operational trackers, develop new policies or procedures, and continuously improve ways of working About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Jul 01, 2026
Full time
Role : Academy Coordinator/Talent & Development Specialist - AVP Location : London Duration : 6 months PAYE contract Overall purpose of the role The primary goal of the Academy Coordinator / Academy Talent Sourcing (AVP) is to coordinate Academy intakes to ensure a steady flow of internally up-skilled hires aligned to training capacity. Operating at the Assistant Vice President level, the successful candidate will advise and influence decision-making, take responsibility for operational effectiveness, and embody the Barclays Values (Respect, Integrity, Service, Excellence, and Stewardship) and Mindset (Empower, Challenge, and Drive). Key Skills Intake Coordination & Capacity Planning: Expertise in coordinating academy intakes from planning to confirmed start dates, while planning cohorts to capacity. Stakeholder Management & Influencing: Ability to align diverse stakeholders, challenge constructively, and convince others to achieve outcomes and timely decisions. Senior-Ready Communication: Proven ability to produce crisp updates and confidently communicate complex or sensitive information to senior audiences. Analytical Problem-Solving: Skill in engaging with complex data from multiple sources to spot risks early, prioritize effectively, and creatively solve problems. Leadership: Ability to lead complex tasks or collaborative assignments, demonstrating the LEAD behaviors (Listen, Energise, Align, Develop) to guide team members or cross-functional methodologies. Risk & Control Management: Strong focus on mitigating risk, maintaining audit trails, and strengthening process controls. Key responsibilities Manage the end-to-end coordination of Advisor Academy intakes, including milestones, dependencies, and handoffs. Liaise with Academy, training, and business leads to agree on intake volumes and timings, proactively resolving clashes and reprioritizing when necessary. Produce pipeline and intake Management Information (MI) to surface risks, provide options, and deliver recommendations that support business decisions. Ensure the readiness of candidates entering and exiting programmes by managing readiness gates, onboarding actions, and tracking issues to full resolution. Collaborate closely with other business divisions, consulting on complex issues and providing advice to People Leaders to resolve escalated matters. Identify ways to improve operational trackers, develop new policies or procedures, and continuously improve ways of working About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Start Date: 17/08/2026 Full time Role - 37.5 hours Per Week Lancaster Contact Centre Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Lancaster team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Lancaster contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE? GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 01, 2026
Full time
Start Date: 17/08/2026 Full time Role - 37.5 hours Per Week Lancaster Contact Centre Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Lancaster team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Lancaster contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE? GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116.00 (£13.35 per hour), plus incentives and bonuses. Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Jul 01, 2026
Full time
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116.00 (£13.35 per hour), plus incentives and bonuses. Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Doncaster . We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Jul 01, 2026
Full time
Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Doncaster . We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
The Company Simpler Law is one of the countrys award-winning leading estate planning specialists, with the aim of ensuring that everyone has affordable end of life planning in place. Currently over 60% of the UK population does not have a Will and of those that do, a number of them are invalid or out of date click apply for full job details
Jul 01, 2026
Full time
The Company Simpler Law is one of the countrys award-winning leading estate planning specialists, with the aim of ensuring that everyone has affordable end of life planning in place. Currently over 60% of the UK population does not have a Will and of those that do, a number of them are invalid or out of date click apply for full job details
Job Description Account Executive Location: Ewloe Full Time Competitive Salary + Benefits Do you thrive on building relationships, driving sales, and delivering exceptional customer experiences? We're looking for a passionate and ambitious Account Executive to become the trusted point of contact for a portfolio of valued customers. If you enjoy combining sales success with outstanding customer care, this could be the perfect opportunity for you. 28,815 + monthly 600 on-target bonus + great benefits We currently have full time shifts available, 37.5 hours per week. Working 5 days out of 7, we can discuss the shift patterns with you at interview. The hours will be somewhere inside our opening times of 7.30am and 6pm. What You'll Be Doing Drive profitable sales growth through proactive inbound and outbound customer engagement. Build long-term customer relationships, becoming a trusted advisor who understands each customer's unique needs. Identify new business opportunities, grow share of wallet, and collaborate with Field Sales teams to maximise revenue. Add value to every interaction by promoting seasonal campaigns, product offers, and tailored solutions. Increase customer loyalty and retention through proactive account management and relationship building. Take ownership of customer issues and complaints, ensuring swift resolution and a world-class customer experience. Maintain accurate customer records and insights using Salesforce CRM and internal business systems. About you Experience in sales, telesales, account management, or customer service. A results-driven mindset with a proven track record of achieving targets and KPIs. Excellent communication, negotiation, and relationship-building skills. Strong organisational skills and the ability to manage multiple priorities. Confidence using CRM systems and Microsoft Office applications. A proactive, self-motivated team player who thrives in a fast-paced environment.
Jul 01, 2026
Full time
Job Description Account Executive Location: Ewloe Full Time Competitive Salary + Benefits Do you thrive on building relationships, driving sales, and delivering exceptional customer experiences? We're looking for a passionate and ambitious Account Executive to become the trusted point of contact for a portfolio of valued customers. If you enjoy combining sales success with outstanding customer care, this could be the perfect opportunity for you. 28,815 + monthly 600 on-target bonus + great benefits We currently have full time shifts available, 37.5 hours per week. Working 5 days out of 7, we can discuss the shift patterns with you at interview. The hours will be somewhere inside our opening times of 7.30am and 6pm. What You'll Be Doing Drive profitable sales growth through proactive inbound and outbound customer engagement. Build long-term customer relationships, becoming a trusted advisor who understands each customer's unique needs. Identify new business opportunities, grow share of wallet, and collaborate with Field Sales teams to maximise revenue. Add value to every interaction by promoting seasonal campaigns, product offers, and tailored solutions. Increase customer loyalty and retention through proactive account management and relationship building. Take ownership of customer issues and complaints, ensuring swift resolution and a world-class customer experience. Maintain accurate customer records and insights using Salesforce CRM and internal business systems. About you Experience in sales, telesales, account management, or customer service. A results-driven mindset with a proven track record of achieving targets and KPIs. Excellent communication, negotiation, and relationship-building skills. Strong organisational skills and the ability to manage multiple priorities. Confidence using CRM systems and Microsoft Office applications. A proactive, self-motivated team player who thrives in a fast-paced environment.
Role : Induction Trainer/Operational Learning and Development Analyst - AVP Location : London Duration : 6 months PAYE contract Overall purpose of the role To deliver and coordinate structured inductions and training that accelerate new Advisor readiness and productivity within Planning and Advice. Key Skills Programme Coordination: End-to-end management of plans, dependencies, risks, and diverse stakeholders. Learning Design & E-Learning Development: Creating role-based, practical learning materials for regulated advice by partnering with Subject Matter Experts (SMEs). Design and develop interactive e-learning materials for new hire onboarding using Adobe Creative Suite/Captivate. Training Delivery: Facilitating engaging virtual and in-person sessions while maintaining a consistent standard across all cohorts. Communication & Influence: Communicating complex or sensitive information clearly and confidently to influence stakeholders and achieve outcomes. Analytical & Risk Mindset: Utilizing data-driven insights (MI/QA) for continuous improvement, alongside a strong awareness of risk, controls, and disciplined governance. Key responsibilities Coordinate comprehensive induction activities across the business to ensure new joiners are fully equipped with the necessary knowledge, tools, and behaviors. Achieve official accreditation to manage and facilitate sessions within the specialized Learning & Training Induction Lab. Scope out and design induction content in collaboration with SMEs, and partner with business leaders to embed this learning post-induction. Conduct comprehensive reviews of the induction curriculum and update program governance to ensure alignment with Barclays' compliance standards. Own the learning operations and governance to ensure all training delivery remains controlled, auditable, and aligned with regulatory standards. Identify ongoing improvements to induction content based on feedback to consistently reduce the time-to-competence for new hires. Fulfill Assistant Vice President (AVP) expectations by consulting on complex issues, identifying ways to mitigate risks, and taking ownership of operational effectiveness. Demonstrate and lead with the company's core values (Respect, Integrity, Service, Excellence, and Stewardship) and mindset (Empower, Challenge, and Drive) About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Jul 01, 2026
Full time
Role : Induction Trainer/Operational Learning and Development Analyst - AVP Location : London Duration : 6 months PAYE contract Overall purpose of the role To deliver and coordinate structured inductions and training that accelerate new Advisor readiness and productivity within Planning and Advice. Key Skills Programme Coordination: End-to-end management of plans, dependencies, risks, and diverse stakeholders. Learning Design & E-Learning Development: Creating role-based, practical learning materials for regulated advice by partnering with Subject Matter Experts (SMEs). Design and develop interactive e-learning materials for new hire onboarding using Adobe Creative Suite/Captivate. Training Delivery: Facilitating engaging virtual and in-person sessions while maintaining a consistent standard across all cohorts. Communication & Influence: Communicating complex or sensitive information clearly and confidently to influence stakeholders and achieve outcomes. Analytical & Risk Mindset: Utilizing data-driven insights (MI/QA) for continuous improvement, alongside a strong awareness of risk, controls, and disciplined governance. Key responsibilities Coordinate comprehensive induction activities across the business to ensure new joiners are fully equipped with the necessary knowledge, tools, and behaviors. Achieve official accreditation to manage and facilitate sessions within the specialized Learning & Training Induction Lab. Scope out and design induction content in collaboration with SMEs, and partner with business leaders to embed this learning post-induction. Conduct comprehensive reviews of the induction curriculum and update program governance to ensure alignment with Barclays' compliance standards. Own the learning operations and governance to ensure all training delivery remains controlled, auditable, and aligned with regulatory standards. Identify ongoing improvements to induction content based on feedback to consistently reduce the time-to-competence for new hires. Fulfill Assistant Vice President (AVP) expectations by consulting on complex issues, identifying ways to mitigate risks, and taking ownership of operational effectiveness. Demonstrate and lead with the company's core values (Respect, Integrity, Service, Excellence, and Stewardship) and mindset (Empower, Challenge, and Drive) About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Start Date: 17/08/2026 Full time Role - 37.5 hours Per Week Lancaster Contact Centre Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Lancaster team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Lancaster contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE? GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 01, 2026
Full time
Start Date: 17/08/2026 Full time Role - 37.5 hours Per Week Lancaster Contact Centre Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Lancaster team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Lancaster contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE? GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Doncaster . We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Jul 01, 2026
Full time
Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Doncaster . We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 01, 2026
Full time
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Commercial Property Legal Administrator Location: Near Coltishall, North Norwich, Norfolk Salary: Competitive (DOE) Job Type: Permanent Driving Licence: Essential (car driver desirable/required depending on accessibility) Sponsorship: Unfortunately, visa sponsorship is not available. Our client is a growing organisation with an expanding commercial property portfolio, offering excellent career development opportunities within a dynamic and supportive environment. They are seeking a Commercial Property Legal Administrator with experience gained within a law firm, commercial property environment, or in-house legal team. This is an exciting opportunity to play a key role in managing leasing activities across a portfolio of business parks. As the central point of contact for all leasing activity, you will oversee the full lifecycle of commercial leases, from drafting and negotiation through to completion and ongoing administration. You will also work closely with management, sales teams, tenants, and external legal advisors to ensure a professional and seamless leasing process. Key Responsibilities Lease & Legal Documentation Draft, review, and negotiate commercial leases, lease renewals, licences to alter, deeds of surrender, and related legal documentation. Manage the full lease lifecycle from instruction through to completion and ongoing administration. Maintain accurate, compliant, and up-to-date lease records and documentation. Commercial Property & Legal Support Provide guidance on landlord and tenant matters, including lease obligations, rent reviews, service charges, and break clauses. Liaise with external solicitors and other professional advisers as required. Ensure all legal and internal processes are followed efficiently and accurately. Build strong working relationships with internal departments and tenants to deliver an excellent customer experience. About You Previous experience within commercial property, a legal practice, or an in-house legal team. Excellent attention to detail and strong organisational skills. Confident drafting and reviewing legal documentation. Strong communication and relationship-building skills. Commercially aware with the ability to manage multiple priorities. Full UK driving licence. This is an excellent opportunity to join a successful and expanding organisation where you can develop your career within commercial property while making a real impact. To apply, please send your CV to David at Grass Roots Recruitment today.
Jul 01, 2026
Full time
Commercial Property Legal Administrator Location: Near Coltishall, North Norwich, Norfolk Salary: Competitive (DOE) Job Type: Permanent Driving Licence: Essential (car driver desirable/required depending on accessibility) Sponsorship: Unfortunately, visa sponsorship is not available. Our client is a growing organisation with an expanding commercial property portfolio, offering excellent career development opportunities within a dynamic and supportive environment. They are seeking a Commercial Property Legal Administrator with experience gained within a law firm, commercial property environment, or in-house legal team. This is an exciting opportunity to play a key role in managing leasing activities across a portfolio of business parks. As the central point of contact for all leasing activity, you will oversee the full lifecycle of commercial leases, from drafting and negotiation through to completion and ongoing administration. You will also work closely with management, sales teams, tenants, and external legal advisors to ensure a professional and seamless leasing process. Key Responsibilities Lease & Legal Documentation Draft, review, and negotiate commercial leases, lease renewals, licences to alter, deeds of surrender, and related legal documentation. Manage the full lease lifecycle from instruction through to completion and ongoing administration. Maintain accurate, compliant, and up-to-date lease records and documentation. Commercial Property & Legal Support Provide guidance on landlord and tenant matters, including lease obligations, rent reviews, service charges, and break clauses. Liaise with external solicitors and other professional advisers as required. Ensure all legal and internal processes are followed efficiently and accurately. Build strong working relationships with internal departments and tenants to deliver an excellent customer experience. About You Previous experience within commercial property, a legal practice, or an in-house legal team. Excellent attention to detail and strong organisational skills. Confident drafting and reviewing legal documentation. Strong communication and relationship-building skills. Commercially aware with the ability to manage multiple priorities. Full UK driving licence. This is an excellent opportunity to join a successful and expanding organisation where you can develop your career within commercial property while making a real impact. To apply, please send your CV to David at Grass Roots Recruitment today.
Do you have exceptional Customer Service skills? Do you enjoy speaking with people over the phone and finding the best solution for the customer? Do you love talking cars? Our client is The international market leader in modern motor mobility/leasing solutions and part of the Mercedes-Benz Group From vehicle leasing to fleet solutions and from electrification to contributions to the sharing economy. Through continued growth they are looking to recruit a Customer Support Advisor They are looking for a temp to work a minimum of 6 months Hours Mon to Friday 8.30 -5. (no weekend work) You will always put the customer at the heart of everything you do. Taking ownership and responsibility for providing an outstanding customer experience. This will lead you to building strong external and internal relationships, resulting in customer and business needs not only being met, but exceeded. Providing a proactive approach to handling customer enquiries, along with a personal and team commitment to meeting and exceeding SLAs. Responding and managing through to conclusion all customer queries within agreed KPI's. Following business processes, acknowledging customer feedback, and treating all customers fairly in every respect. Proven relevant data processing experience, with an exceptional level of accuracy and attention to detail when gathering information. An affinity for working in a pressurised fast paced, high energised and changing environment that requires balancing multiple demand to achieve operational tasks, without compromising quality and working to deadlines. Excellent verbal and written communication skills with the ability to communicate well at all levels of the business internally and externally. A flexible mind-set and ability to take on new challenges develop new ways of working and open to working in other areas of the business. This requires a self-motivating quality with the ability to adapt to a flexible office/home working pattern if appropriate.
Jul 01, 2026
Seasonal
Do you have exceptional Customer Service skills? Do you enjoy speaking with people over the phone and finding the best solution for the customer? Do you love talking cars? Our client is The international market leader in modern motor mobility/leasing solutions and part of the Mercedes-Benz Group From vehicle leasing to fleet solutions and from electrification to contributions to the sharing economy. Through continued growth they are looking to recruit a Customer Support Advisor They are looking for a temp to work a minimum of 6 months Hours Mon to Friday 8.30 -5. (no weekend work) You will always put the customer at the heart of everything you do. Taking ownership and responsibility for providing an outstanding customer experience. This will lead you to building strong external and internal relationships, resulting in customer and business needs not only being met, but exceeded. Providing a proactive approach to handling customer enquiries, along with a personal and team commitment to meeting and exceeding SLAs. Responding and managing through to conclusion all customer queries within agreed KPI's. Following business processes, acknowledging customer feedback, and treating all customers fairly in every respect. Proven relevant data processing experience, with an exceptional level of accuracy and attention to detail when gathering information. An affinity for working in a pressurised fast paced, high energised and changing environment that requires balancing multiple demand to achieve operational tasks, without compromising quality and working to deadlines. Excellent verbal and written communication skills with the ability to communicate well at all levels of the business internally and externally. A flexible mind-set and ability to take on new challenges develop new ways of working and open to working in other areas of the business. This requires a self-motivating quality with the ability to adapt to a flexible office/home working pattern if appropriate.
Location: London OR Birmingham (3 days per week onsite) Length: 6 months PAYE only Overall purpose of the role We are looking for a hands-on Financial Crime Advisory Specialist to join our Investment Banking division in Birmingham. This is a pivotal role within the First Line of Defence (1LOD), responsible for connecting programme-level risk oversight with the practical execution of CDD processes, driving consistency, control, and operational effectiveness. This is a hands-on role that goes beyond advisory support, requiring active involvement in implementing change, challenging existing processes, and ensuring global policies are effectively embedded within local operations. Key Accountabilities: Lead end-to-end risk oversight across CDD and Financial Crime, ensuring effective identification, assessment, and mitigation of operational, regulatory, and change risks. Deliver robust, independent challenge to CDD teams, strengthening control environments and ensuring consistent adherence to regulatory and internal policy standards. Drive the implementation and embedding of Financial Crime change initiatives, ensuring alignment with policy intent and sustainable integration into business processes. Translate Financial Crime policy into clear, practical application, combining strategic oversight with hands-on support to enable effective and controlled operational delivery Key Skills: The ideal candidate will bridge the gap between technical KYC knowledge and broader Financial Crime expertise. Technical Requirements: Proven experience in a dedicated Financial Crime Advisory within 1LOD and 2LOD role is essential. Extensive knowledge of KYC/CDD requirements, with proven experience across multi-jurisdictional regulatory environments within Corporate & Investment banking, Markets and Banking is essential. Experience in developing or managing customer risk assessments, and the drafting and experience in implementing methodology is essential. A track record of implementing policy changes on a global scale, including managing complex jurisdictional differences. Soft Skills: Ability to influence and "challenge" stakeholders effectively. A proactive approach to problem-solving in a fast-paced Investment Banking environment. Adaptability to handle both advisory tasks and "doing" the work. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Jul 01, 2026
Full time
Location: London OR Birmingham (3 days per week onsite) Length: 6 months PAYE only Overall purpose of the role We are looking for a hands-on Financial Crime Advisory Specialist to join our Investment Banking division in Birmingham. This is a pivotal role within the First Line of Defence (1LOD), responsible for connecting programme-level risk oversight with the practical execution of CDD processes, driving consistency, control, and operational effectiveness. This is a hands-on role that goes beyond advisory support, requiring active involvement in implementing change, challenging existing processes, and ensuring global policies are effectively embedded within local operations. Key Accountabilities: Lead end-to-end risk oversight across CDD and Financial Crime, ensuring effective identification, assessment, and mitigation of operational, regulatory, and change risks. Deliver robust, independent challenge to CDD teams, strengthening control environments and ensuring consistent adherence to regulatory and internal policy standards. Drive the implementation and embedding of Financial Crime change initiatives, ensuring alignment with policy intent and sustainable integration into business processes. Translate Financial Crime policy into clear, practical application, combining strategic oversight with hands-on support to enable effective and controlled operational delivery Key Skills: The ideal candidate will bridge the gap between technical KYC knowledge and broader Financial Crime expertise. Technical Requirements: Proven experience in a dedicated Financial Crime Advisory within 1LOD and 2LOD role is essential. Extensive knowledge of KYC/CDD requirements, with proven experience across multi-jurisdictional regulatory environments within Corporate & Investment banking, Markets and Banking is essential. Experience in developing or managing customer risk assessments, and the drafting and experience in implementing methodology is essential. A track record of implementing policy changes on a global scale, including managing complex jurisdictional differences. Soft Skills: Ability to influence and "challenge" stakeholders effectively. A proactive approach to problem-solving in a fast-paced Investment Banking environment. Adaptability to handle both advisory tasks and "doing" the work. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
