Job Title: Comms Maintenance Engineer Location: Field-based role, St Asaph, Denbighshire, North Wales Salary: 30,000 - 35,000 per annum, depending on experience Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8.5 hours per day during these times inc. a 30-minute lunch break. Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About The Role: We are seeking a Comms Maintenance Engineer (2nd Line) to provide advanced support across our VoIP, connectivity, and data networking services. This role is responsible for handling escalated incidents from the Comms Helpdesk and ensuring timely and effective resolution of more complex technical issues. This is a Field-based role, completing required site visits where issues cannot be resolved remotely. Key Responsibilities: Incident Management (Advanced Comms): Diagnose and resolve escalated telecoms and connectivity incidents in line with ITIL best practice. Service Level Management: Manage tickets within SLA, ensuring accurate updates, detailed diagnostics, and clear resolution notes. Ownership & Escalation Control: Take full ownership of escalated incidents and avoid unnecessary re-escalation. Technical Troubleshooting: Resolve complex issues across VoIP platforms, SIP, call routing, QoS, routers, firewalls, and connectivity services. Supplier & Carrier Coordination: Work with third-party providers and carriers to progress and resolve faults. Site Visits (Escalations): Attend customer sites where remote resolution is not possible. Installations & Changes: Support installations and system changes requiring specialist knowledge. Knowledge & Continual Improvement: Document fixes and contribute to knowledge base improvements. Service Communication: Provide clear, professional updates and manage customer expectations effectively. Out-of-Hours & On-Call Support: Support telecoms services during scheduled weekend or out-of-hours cover, following escalation paths for major incidents. Customer Experience Excellence: Deliver a reliable, professional support service, focused on minimising disruption and maintaining high customer satisfaction (CSAT/NPS). What we're looking for: Experience in a telecoms or MSP environment in a 2nd line or specialist role. Strong understanding of SIP, RTP, NAT and VoIP systems. Experience with routing, switching, VLANs and QoS. Ability to diagnose complex issues across network and voice layers. Excellent problem-solving and communication skills. Ability to prioritise workload and manage escalated tickets effectively. Full UK driving licence (clean). Benefits: Inclusive EMI Share Equity Scheme - own a slice of the 'Purple Pie'. 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Birthday day off. Additional day off for personal life milestones. "Give Back Day" for supporting a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Telecoms Maintenance Technician, Telecoms Engineer, Comms Engineer, Field Based Telecoms Engineer, 2nd Line Engineer, 2nd Line Support Technician, MSP Engineer, Telecommunications Support Technician will also be considered for this role.
Jul 07, 2026
Full time
Job Title: Comms Maintenance Engineer Location: Field-based role, St Asaph, Denbighshire, North Wales Salary: 30,000 - 35,000 per annum, depending on experience Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8.5 hours per day during these times inc. a 30-minute lunch break. Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About The Role: We are seeking a Comms Maintenance Engineer (2nd Line) to provide advanced support across our VoIP, connectivity, and data networking services. This role is responsible for handling escalated incidents from the Comms Helpdesk and ensuring timely and effective resolution of more complex technical issues. This is a Field-based role, completing required site visits where issues cannot be resolved remotely. Key Responsibilities: Incident Management (Advanced Comms): Diagnose and resolve escalated telecoms and connectivity incidents in line with ITIL best practice. Service Level Management: Manage tickets within SLA, ensuring accurate updates, detailed diagnostics, and clear resolution notes. Ownership & Escalation Control: Take full ownership of escalated incidents and avoid unnecessary re-escalation. Technical Troubleshooting: Resolve complex issues across VoIP platforms, SIP, call routing, QoS, routers, firewalls, and connectivity services. Supplier & Carrier Coordination: Work with third-party providers and carriers to progress and resolve faults. Site Visits (Escalations): Attend customer sites where remote resolution is not possible. Installations & Changes: Support installations and system changes requiring specialist knowledge. Knowledge & Continual Improvement: Document fixes and contribute to knowledge base improvements. Service Communication: Provide clear, professional updates and manage customer expectations effectively. Out-of-Hours & On-Call Support: Support telecoms services during scheduled weekend or out-of-hours cover, following escalation paths for major incidents. Customer Experience Excellence: Deliver a reliable, professional support service, focused on minimising disruption and maintaining high customer satisfaction (CSAT/NPS). What we're looking for: Experience in a telecoms or MSP environment in a 2nd line or specialist role. Strong understanding of SIP, RTP, NAT and VoIP systems. Experience with routing, switching, VLANs and QoS. Ability to diagnose complex issues across network and voice layers. Excellent problem-solving and communication skills. Ability to prioritise workload and manage escalated tickets effectively. Full UK driving licence (clean). Benefits: Inclusive EMI Share Equity Scheme - own a slice of the 'Purple Pie'. 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Birthday day off. Additional day off for personal life milestones. "Give Back Day" for supporting a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Telecoms Maintenance Technician, Telecoms Engineer, Comms Engineer, Field Based Telecoms Engineer, 2nd Line Engineer, 2nd Line Support Technician, MSP Engineer, Telecommunications Support Technician will also be considered for this role.
We are recrutiing for a freight experienced Multi modal operations clerk who has dealt with both imports / export for air, road and sea freight. If you are stronger / more experienced in a certain mode or imports or exports training will be given on the other. Monday - Friday 9.00am - 17.30pm - Weekend rota 1 in 6 on call - overtime Must be flexible for on call / out of hours due to nature of contracts - this is done remotely Dealing with multi modal shipments for imports / exports for air, road and sea, they deal with AOG's, high valuables, time critical and general freight. The role is hands on start - finish including customs entries, handling key accounts, customer service.
Jul 07, 2026
Full time
We are recrutiing for a freight experienced Multi modal operations clerk who has dealt with both imports / export for air, road and sea freight. If you are stronger / more experienced in a certain mode or imports or exports training will be given on the other. Monday - Friday 9.00am - 17.30pm - Weekend rota 1 in 6 on call - overtime Must be flexible for on call / out of hours due to nature of contracts - this is done remotely Dealing with multi modal shipments for imports / exports for air, road and sea, they deal with AOG's, high valuables, time critical and general freight. The role is hands on start - finish including customs entries, handling key accounts, customer service.
Job Title: Comms Helpdesk Technician (Desk-Based) Location: Office-based role, Pencoed, Bridgend, South Wales Salary: 28,000 - 30,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On-Call weekend support on rotation. 5 days per week, 8.5 hours per day during these times including a 30-minute lunch break) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. About The Role: We are seeking a Comms Helpdesk Technician to provide high-quality remote support across our VoIP, connectivity, and data networking and Wi-Fi services. This desk-based role is ideal for an experienced 1st Line Technician in Comms or IT technician with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field. You will act as a key point of contact on our helpdesk for comms-related queries, taking inbound calls from customers who require technical assistance and immediately triaging their calls with a view to helping and close that ticket. If you are unable to assist, you will be responsible taking all relevant information from the client and escalating where appropriate and ensuring outstanding service delivery for both our internal teams and partner environments. Key Responsibilities: Incident Management: Act as the first point of contact for customers, logging, categorising, and prioritising incidents and service requests in line with ITIL best practice. Service Level Management: Manage and resolve tickets in accordance with agreed SLAs, ensuring timely responses, clear progress updates, and accurate resolution records. Ownership & Escalation Control: Take end-to-end ownership of tickets, focusing on First Contact Resolution (FCR), and escalating to 2nd/3rd Line teams where required with clear diagnostic information. Technical Troubleshooting: Diagnose and resolve issues across VoIP platforms, SIP trunks, hosted telephony, firewalls, routers, LAN/WAN, Wi-Fi and broadband services (FTTC/FTTP/SoGEA). Supplier & Carrier Management: Engage and manage third-party providers (e.g. ISPs, VoIP platforms, carriers), ensuring effective fault escalation, progress tracking, and accountability. Event, Monitoring & Major Incident Support: Investigate alerts, outages, and performance issues (e.g. latency, jitter, packet loss), supporting major incident response and service restoration. Knowledge Management & Documentation: Maintain and enhance technical documentation, known error records, and Knowledge Base articles related to telecoms and networking solutions. Collaboration & Service Improvement: Work closely with IT and Comms Specialists to improve processes, reduce escalations, and strengthen service delivery across the business. Service Communication: Maintain clear, concise, and professional communication with customers and stakeholders throughout the incident lifecycle, ensuring a positive service experience. Operational Tooling: Effectively use ticketing systems, RMM tools, and third-party platforms to manage workload, prioritise tasks, and maintain data accuracy. Out-of-Hours Support: Provide support for telecoms and connectivity services during scheduled weekend shifts, escalating to on-call specialists in line with defined processes. Customer Experience Excellence: Provide a professional, reliable support service focused on minimising disruption and maintaining strong customer satisfaction (CSAT/NPS). What we're looking for: Have an ICT and/or Telecoms background with service desk experience is essential Basic understanding of SIP, RTP, NAT, and VoIP fundamentals. Basic knowledge of routing, switching, VLANs, and firewall concepts. Engineering Mindset and a keen desire towards problem-solving and ability to diagnose issues logically. Excellent communication skills with a customer-first mindset. Ability to work effectively in a fast-paced helpdesk environment. Desire to grow skills and progress toward more advanced comms engineering roles. Exposure to hosted VoIP platforms (e.g., Yealink, Gamma, Horizon, CallSwitch, etc.) Experience with DrayTek, Unifi, Aruba, or similar networking solutions. Benefits: Inclusive EMI Share Equity Scheme - own a slice of the 'Purple Pie'. 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Birthday day off. Additional day off for personal life milestones. "Give Back Day" for supporting a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Telecoms Service Desk Technician, Comms Support, 2nd Line Support, 2nd Line Helpdesk Engineer, Technical Support, Helpdesk Support Technician, Fault Desk, Telecoms Service Desk and Telecommunications Support Technician will also be considered for this role.
Jul 07, 2026
Full time
Job Title: Comms Helpdesk Technician (Desk-Based) Location: Office-based role, Pencoed, Bridgend, South Wales Salary: 28,000 - 30,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On-Call weekend support on rotation. 5 days per week, 8.5 hours per day during these times including a 30-minute lunch break) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. About The Role: We are seeking a Comms Helpdesk Technician to provide high-quality remote support across our VoIP, connectivity, and data networking and Wi-Fi services. This desk-based role is ideal for an experienced 1st Line Technician in Comms or IT technician with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field. You will act as a key point of contact on our helpdesk for comms-related queries, taking inbound calls from customers who require technical assistance and immediately triaging their calls with a view to helping and close that ticket. If you are unable to assist, you will be responsible taking all relevant information from the client and escalating where appropriate and ensuring outstanding service delivery for both our internal teams and partner environments. Key Responsibilities: Incident Management: Act as the first point of contact for customers, logging, categorising, and prioritising incidents and service requests in line with ITIL best practice. Service Level Management: Manage and resolve tickets in accordance with agreed SLAs, ensuring timely responses, clear progress updates, and accurate resolution records. Ownership & Escalation Control: Take end-to-end ownership of tickets, focusing on First Contact Resolution (FCR), and escalating to 2nd/3rd Line teams where required with clear diagnostic information. Technical Troubleshooting: Diagnose and resolve issues across VoIP platforms, SIP trunks, hosted telephony, firewalls, routers, LAN/WAN, Wi-Fi and broadband services (FTTC/FTTP/SoGEA). Supplier & Carrier Management: Engage and manage third-party providers (e.g. ISPs, VoIP platforms, carriers), ensuring effective fault escalation, progress tracking, and accountability. Event, Monitoring & Major Incident Support: Investigate alerts, outages, and performance issues (e.g. latency, jitter, packet loss), supporting major incident response and service restoration. Knowledge Management & Documentation: Maintain and enhance technical documentation, known error records, and Knowledge Base articles related to telecoms and networking solutions. Collaboration & Service Improvement: Work closely with IT and Comms Specialists to improve processes, reduce escalations, and strengthen service delivery across the business. Service Communication: Maintain clear, concise, and professional communication with customers and stakeholders throughout the incident lifecycle, ensuring a positive service experience. Operational Tooling: Effectively use ticketing systems, RMM tools, and third-party platforms to manage workload, prioritise tasks, and maintain data accuracy. Out-of-Hours Support: Provide support for telecoms and connectivity services during scheduled weekend shifts, escalating to on-call specialists in line with defined processes. Customer Experience Excellence: Provide a professional, reliable support service focused on minimising disruption and maintaining strong customer satisfaction (CSAT/NPS). What we're looking for: Have an ICT and/or Telecoms background with service desk experience is essential Basic understanding of SIP, RTP, NAT, and VoIP fundamentals. Basic knowledge of routing, switching, VLANs, and firewall concepts. Engineering Mindset and a keen desire towards problem-solving and ability to diagnose issues logically. Excellent communication skills with a customer-first mindset. Ability to work effectively in a fast-paced helpdesk environment. Desire to grow skills and progress toward more advanced comms engineering roles. Exposure to hosted VoIP platforms (e.g., Yealink, Gamma, Horizon, CallSwitch, etc.) Experience with DrayTek, Unifi, Aruba, or similar networking solutions. Benefits: Inclusive EMI Share Equity Scheme - own a slice of the 'Purple Pie'. 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Birthday day off. Additional day off for personal life milestones. "Give Back Day" for supporting a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Telecoms Service Desk Technician, Comms Support, 2nd Line Support, 2nd Line Helpdesk Engineer, Technical Support, Helpdesk Support Technician, Fault Desk, Telecoms Service Desk and Telecommunications Support Technician will also be considered for this role.
This is a field-based position requiring up to 80% travel. The role includes evening work, occasional weekends, and physical installation activities involving ladders, cable routing, and equipment mounting. Vision RT is a fast-growing MedTech company transforming radiation therapy for cancer patients by helping make treatment more accurate, effective, and comfortable. The company is the inventor of, and market leader in, Surface Guided Radiation Therapy (SGRT), an advanced technology that uses 3D camera systems to track patient surface data and provide guidance throughout the radiotherapy treatment workflow. Vision RT s SGRT solutions are used in 24 of the 25 Best Hospitals for Cancer, as ranked by U.S. News & World Report. Recognised as one of Britain s fastest-growing private technology companies, Vision RT was featured in the 2025 Sunday Times 100 Tech list and is a recipient of the 2026 King s Award for Enterprise, its fifth award in 10 years. With approximately 300 employees worldwide and offices in the UK, Poland, and the USA, Vision RT operates independently as part of William Demant Invest A/S, one of the world's largest healthcare investment companies. Employees benefit from the stability and global reach of a large organisation while enjoying the innovation and agility of a growing technology business. Vision RT is a company with strong values, a meaningful mission, and an exciting future. It is a rewarding place to build a career and make a real impact on patient care. About the Role We have an exciting opportunity for a proactive and customer-focused Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, maintaining, and supporting Vision RT solutions across the Midlands/ Birmingham region. You will provide both remote and on-site technical support to customers, ensuring systems are operating effectively and delivering an exceptional customer experience. This role requires extensive travel throughout the assigned territory, with occasional support for other regions as required to provide business continuity and customer coverage. Key Responsibilities Install, configure, commission, support, and maintain the Vision RT product portfolio at customer sites. Conduct site surveys to assess installation requirements and ensure readiness for system deployment. Deliver remote and on-site technical support, diagnosing and resolving software, hardware, operating system, and connectivity issues. Perform preventative maintenance, system upgrades, software updates, and product enhancements to maximise system performance and reliability. Configure and troubleshoot Microsoft Windows-based systems and associated devices. Troubleshoot network connectivity and communication issues, working closely with customer IT teams to resolve technical challenges. Maintain accurate service documentation, installation records, maintenance reports, and customer activity logs. Build strong relationships with customers by providing a professional, responsive, and customer-focused service experience. Travel throughout the assigned region to support installations, maintenance activities, training, and customer requests, with occasional travel to other regions as required. Perform physical installation activities including mounting wall monitors, routing communication cables over distances of up to 50 metres, and installing equipment in accordance with safety and quality standards. Work safely on ladders and alongside third-party contractors in active construction, hospital, and clinical environments while adhering to PPE and site safety requirements. Participate in work activities outside normal business hours, including evenings and occasional weekends, where required. Travel to customer sites at short notice when business or customer needs demand. Essential Skills & Experience Strong working knowledge of Microsoft Windows operating systems, including Windows configuration and system settings, Device Manager and hardware management, Disk and storage management, BIOS and firmware configuration, Windows services and security settings, Event Viewer and system troubleshooting tools Experience diagnosing and resolving software, operating system, and hardware issues within a customer-facing environment. Good understanding of networking fundamentals, including IP addressing and network configuration, VLANs, DNS, DHCP, firewalls, and network security principles, Common network protocols and ports, Windows networking tools and command-line troubleshooting utilities Experience troubleshooting network connectivity issues using tools such as ping, tracert, ipconfig, and remote support applications. Understanding of cybersecurity best practices, endpoint protection, system hardening, and customer IT security requirements. Solid PC hardware knowledge, including Component identification and replacement, Peripheral device configuration and troubleshooting, Hardware connectivity and performance considerations Experience delivering remote and on-site technical support. Strong problem-solving and fault-finding skills with a methodical and analytical approach. Excellent communication and interpersonal skills with a strong customer-service focus. Ability to work independently and effectively manage priorities across multiple customer locations. Ability to interpret technical documentation and follow established installation, maintenance, and service procedures. Proactive, results-oriented, and committed to delivering a high level of customer satisfaction. Desirable Skills & Experience Experience supporting Microsoft Windows Server environments. Basic understanding of SQL databases and database connectivity. Familiarity with RAID technologies and storage systems. Experience working within healthcare technology, medical devices, radiotherapy, medical imaging, or other regulated technical environments. Relevant technical certifications such as CompTIA A+, Microsoft certifications, or equivalent industry-recognised qualifications.
Jul 07, 2026
Full time
This is a field-based position requiring up to 80% travel. The role includes evening work, occasional weekends, and physical installation activities involving ladders, cable routing, and equipment mounting. Vision RT is a fast-growing MedTech company transforming radiation therapy for cancer patients by helping make treatment more accurate, effective, and comfortable. The company is the inventor of, and market leader in, Surface Guided Radiation Therapy (SGRT), an advanced technology that uses 3D camera systems to track patient surface data and provide guidance throughout the radiotherapy treatment workflow. Vision RT s SGRT solutions are used in 24 of the 25 Best Hospitals for Cancer, as ranked by U.S. News & World Report. Recognised as one of Britain s fastest-growing private technology companies, Vision RT was featured in the 2025 Sunday Times 100 Tech list and is a recipient of the 2026 King s Award for Enterprise, its fifth award in 10 years. With approximately 300 employees worldwide and offices in the UK, Poland, and the USA, Vision RT operates independently as part of William Demant Invest A/S, one of the world's largest healthcare investment companies. Employees benefit from the stability and global reach of a large organisation while enjoying the innovation and agility of a growing technology business. Vision RT is a company with strong values, a meaningful mission, and an exciting future. It is a rewarding place to build a career and make a real impact on patient care. About the Role We have an exciting opportunity for a proactive and customer-focused Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, maintaining, and supporting Vision RT solutions across the Midlands/ Birmingham region. You will provide both remote and on-site technical support to customers, ensuring systems are operating effectively and delivering an exceptional customer experience. This role requires extensive travel throughout the assigned territory, with occasional support for other regions as required to provide business continuity and customer coverage. Key Responsibilities Install, configure, commission, support, and maintain the Vision RT product portfolio at customer sites. Conduct site surveys to assess installation requirements and ensure readiness for system deployment. Deliver remote and on-site technical support, diagnosing and resolving software, hardware, operating system, and connectivity issues. Perform preventative maintenance, system upgrades, software updates, and product enhancements to maximise system performance and reliability. Configure and troubleshoot Microsoft Windows-based systems and associated devices. Troubleshoot network connectivity and communication issues, working closely with customer IT teams to resolve technical challenges. Maintain accurate service documentation, installation records, maintenance reports, and customer activity logs. Build strong relationships with customers by providing a professional, responsive, and customer-focused service experience. Travel throughout the assigned region to support installations, maintenance activities, training, and customer requests, with occasional travel to other regions as required. Perform physical installation activities including mounting wall monitors, routing communication cables over distances of up to 50 metres, and installing equipment in accordance with safety and quality standards. Work safely on ladders and alongside third-party contractors in active construction, hospital, and clinical environments while adhering to PPE and site safety requirements. Participate in work activities outside normal business hours, including evenings and occasional weekends, where required. Travel to customer sites at short notice when business or customer needs demand. Essential Skills & Experience Strong working knowledge of Microsoft Windows operating systems, including Windows configuration and system settings, Device Manager and hardware management, Disk and storage management, BIOS and firmware configuration, Windows services and security settings, Event Viewer and system troubleshooting tools Experience diagnosing and resolving software, operating system, and hardware issues within a customer-facing environment. Good understanding of networking fundamentals, including IP addressing and network configuration, VLANs, DNS, DHCP, firewalls, and network security principles, Common network protocols and ports, Windows networking tools and command-line troubleshooting utilities Experience troubleshooting network connectivity issues using tools such as ping, tracert, ipconfig, and remote support applications. Understanding of cybersecurity best practices, endpoint protection, system hardening, and customer IT security requirements. Solid PC hardware knowledge, including Component identification and replacement, Peripheral device configuration and troubleshooting, Hardware connectivity and performance considerations Experience delivering remote and on-site technical support. Strong problem-solving and fault-finding skills with a methodical and analytical approach. Excellent communication and interpersonal skills with a strong customer-service focus. Ability to work independently and effectively manage priorities across multiple customer locations. Ability to interpret technical documentation and follow established installation, maintenance, and service procedures. Proactive, results-oriented, and committed to delivering a high level of customer satisfaction. Desirable Skills & Experience Experience supporting Microsoft Windows Server environments. Basic understanding of SQL databases and database connectivity. Familiarity with RAID technologies and storage systems. Experience working within healthcare technology, medical devices, radiotherapy, medical imaging, or other regulated technical environments. Relevant technical certifications such as CompTIA A+, Microsoft certifications, or equivalent industry-recognised qualifications.
We're looking for a talented Project Administrator to join our team. Don't miss this opportunty to join a trusted regulatory consultancy in a varied role, where you will play a key part in delivering international projects from start to finish. Project Administrator Huddersfield HD1 £27,000 - £30,000 per year (pro rata) Monday to Friday, up to 30 hours a week (some overtime & weekend work required) Office-based (no remote working) Please note: you must be authorised to work in the UK At Woodley BioReg, we provide best-in-class regulatory, scientific, and quality consulting services to pharmaceutical, biopharmaceutical, healthcare, and medical device companies. Established in 2000, we operate from the UK and Italy, with partners in South Korea and the USA, making us a trusted name in the global healthcare industry. About the Role: As Project Administrator, you will track and administer customer projects from initial coordination through to completion. This is a stand-alone role reporting to the Office Manager and Managing Director within a small office team of around four to five colleagues. Please be aware that this is a fully office-based poistion in Huddersfield with no remote working. Key Responsibilities: Handle incoming calls and respond to customer queries promptly and professionally Complete all project administration tasks accurately Provide office and administrative support to external consultants and clients as necessary Liaise with all parties to ensure smooth scheduling and operational processes Communicate regularly with clients and internal team members on the progress of work to meet project timelines Carry out post- project calls to confirm customer satisfaction and to determine scope for any additional work Deliver exceptional customer service at every step of the customer journey The Ideal Candidate: Customer-focused telephone manner with the ability to handle difficult situations professionally Strong administrative skills and excellent attention to detail Ability to work under pressure with pace, accuracy, and organisation Confidence in multitasking while remaining calm and solution-focused Strong problem-solving skills Positive, self-motivated attitude Good computer literacy and ability to use IT systems that support the role Skills and Experience: Essential: Experience in a project administration or coordination role Proven ability to manage projects to deadlines Experience using MS Office, MS Project, and Base Camp Desirable: Bachelor s degree in Life Sciences, Business Management, Communications, or similar Project management qualification such as PRINCE Experience working with external consultants or clients Why Join Us: Flexible working hours up to 30 hours per week Competitive salary with a Company Bonus Scheme Private Healthcare Scheme for you and your family Life Insurance for financial security Company Pension Scheme for your future Opportunities for career development and global networking How to apply for the role: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Project Coordinator, Project Support Administrator, PMO Administrator, Programme Administrator, Delivery Coordinator, Office Administrator, Project Assistant, Client Services Administrator, Operations Administrator, Project Support Officer
Jul 07, 2026
Full time
We're looking for a talented Project Administrator to join our team. Don't miss this opportunty to join a trusted regulatory consultancy in a varied role, where you will play a key part in delivering international projects from start to finish. Project Administrator Huddersfield HD1 £27,000 - £30,000 per year (pro rata) Monday to Friday, up to 30 hours a week (some overtime & weekend work required) Office-based (no remote working) Please note: you must be authorised to work in the UK At Woodley BioReg, we provide best-in-class regulatory, scientific, and quality consulting services to pharmaceutical, biopharmaceutical, healthcare, and medical device companies. Established in 2000, we operate from the UK and Italy, with partners in South Korea and the USA, making us a trusted name in the global healthcare industry. About the Role: As Project Administrator, you will track and administer customer projects from initial coordination through to completion. This is a stand-alone role reporting to the Office Manager and Managing Director within a small office team of around four to five colleagues. Please be aware that this is a fully office-based poistion in Huddersfield with no remote working. Key Responsibilities: Handle incoming calls and respond to customer queries promptly and professionally Complete all project administration tasks accurately Provide office and administrative support to external consultants and clients as necessary Liaise with all parties to ensure smooth scheduling and operational processes Communicate regularly with clients and internal team members on the progress of work to meet project timelines Carry out post- project calls to confirm customer satisfaction and to determine scope for any additional work Deliver exceptional customer service at every step of the customer journey The Ideal Candidate: Customer-focused telephone manner with the ability to handle difficult situations professionally Strong administrative skills and excellent attention to detail Ability to work under pressure with pace, accuracy, and organisation Confidence in multitasking while remaining calm and solution-focused Strong problem-solving skills Positive, self-motivated attitude Good computer literacy and ability to use IT systems that support the role Skills and Experience: Essential: Experience in a project administration or coordination role Proven ability to manage projects to deadlines Experience using MS Office, MS Project, and Base Camp Desirable: Bachelor s degree in Life Sciences, Business Management, Communications, or similar Project management qualification such as PRINCE Experience working with external consultants or clients Why Join Us: Flexible working hours up to 30 hours per week Competitive salary with a Company Bonus Scheme Private Healthcare Scheme for you and your family Life Insurance for financial security Company Pension Scheme for your future Opportunities for career development and global networking How to apply for the role: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Project Coordinator, Project Support Administrator, PMO Administrator, Programme Administrator, Delivery Coordinator, Office Administrator, Project Assistant, Client Services Administrator, Operations Administrator, Project Support Officer
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Dundee Club offering a 25 hour contract which is fully flexible over 7 days, including evenings and weekends, and includes working in the kitchen, so previous kitchen experience is required. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Kitchen experience is required Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Jul 05, 2026
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Dundee Club offering a 25 hour contract which is fully flexible over 7 days, including evenings and weekends, and includes working in the kitchen, so previous kitchen experience is required. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Kitchen experience is required Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Dundee Club offering a 25 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Jul 05, 2026
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Dundee Club offering a 25 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Contact Centre Agent Location: Tamworth Contract Type: Temporary (12 Weeks) with Potential Extension Pay Rate: 12.71 per hour, plus 2.49 per hour weekend uplift for Saturday and Sunday shifts About the Role Are you passionate about delivering outstanding customer service and helping people find solutions? We are currently recruiting Contact Centre Agents on behalf of our client in Tamworth. This is an excellent opportunity to join a friendly and supportive team, providing exceptional service to customers while gaining valuable experience within a fast-paced contact centre environment. This role is initially offered on a 12-week temporary basis, with the possibility of extension depending on business requirements. Key Responsibilities As a Contact Centre Agent, you will play a vital role in ensuring customers receive a professional and efficient service. Your responsibilities will include: Handling inbound and outbound customer calls in a professional and friendly manner. Booking and managing repair and replacement appointments. Providing accurate information and resolving customer queries effectively. Updating customer records and maintaining accurate information within internal systems. Liaising with internal departments to coordinate appointments and ensure service delivery. Delivering a positive customer experience at every interaction. Working to service standards and maintaining high levels of accuracy. What We're Looking For We are seeking enthusiastic and customer-focused individuals who can thrive in a busy contact centre environment. Essential Skills and Experience Excellent communication and interpersonal skills. Strong customer service focus with a positive and professional attitude. Good organisational skills and the ability to multitask effectively. Basic computer literacy and confidence using multiple systems. Ability to work independently and as part of a team. Desirable Previous contact centre or customer service experience. Experience handling customer enquiries over the telephone. What We Offer Competitive hourly pay. Additional weekend shift uplift. Supportive and collaborative working environment. Comprehensive training and induction programme. Opportunity to gain valuable customer service experience. Potential contract extension based on business needs. Available Positions Part-Time Contact Centre Agents (2 Positions) Working Pattern: Saturday: 8:00am - 4:00pm Sunday: 8:00am - 4:00pm Monday: 8:00am - 4:00pm Part-Time Contact Centre Agent (1 Position) Working Pattern: Saturday: 2:00pm - 10:00pm Sunday: 2:00pm - 10:00pm Monday: 12:00pm - 8:00pm Full-Time Contact Centre Agents (2 Positions) 37.5 Hours Per Week Monday to Friday, working on a rotating three-week shift pattern: Week 1: 8:00am - 4:00pm Week 2: 9:00am - 5:00pm Week 3: 10:00am - 6:00pm Please note: Full-time positions are permanently office-based in Tamworth. Training and Induction Successful candidates appointed to the part-time roles will be required to attend approximately two weeks of induction and training at the Tamworth office. Training hours will typically be: 9:00am - 5:00pm Flexibility can be offered around daily training hours where required. Once fully trained and confident in the role, part-time employees will transition to remote working. Apply Today If you're a motivated individual who enjoys helping customers and wants to be part of a dedicated and supportive team, we'd love to hear from you. Join us and make a real difference to customers every day. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 04, 2026
Seasonal
Contact Centre Agent Location: Tamworth Contract Type: Temporary (12 Weeks) with Potential Extension Pay Rate: 12.71 per hour, plus 2.49 per hour weekend uplift for Saturday and Sunday shifts About the Role Are you passionate about delivering outstanding customer service and helping people find solutions? We are currently recruiting Contact Centre Agents on behalf of our client in Tamworth. This is an excellent opportunity to join a friendly and supportive team, providing exceptional service to customers while gaining valuable experience within a fast-paced contact centre environment. This role is initially offered on a 12-week temporary basis, with the possibility of extension depending on business requirements. Key Responsibilities As a Contact Centre Agent, you will play a vital role in ensuring customers receive a professional and efficient service. Your responsibilities will include: Handling inbound and outbound customer calls in a professional and friendly manner. Booking and managing repair and replacement appointments. Providing accurate information and resolving customer queries effectively. Updating customer records and maintaining accurate information within internal systems. Liaising with internal departments to coordinate appointments and ensure service delivery. Delivering a positive customer experience at every interaction. Working to service standards and maintaining high levels of accuracy. What We're Looking For We are seeking enthusiastic and customer-focused individuals who can thrive in a busy contact centre environment. Essential Skills and Experience Excellent communication and interpersonal skills. Strong customer service focus with a positive and professional attitude. Good organisational skills and the ability to multitask effectively. Basic computer literacy and confidence using multiple systems. Ability to work independently and as part of a team. Desirable Previous contact centre or customer service experience. Experience handling customer enquiries over the telephone. What We Offer Competitive hourly pay. Additional weekend shift uplift. Supportive and collaborative working environment. Comprehensive training and induction programme. Opportunity to gain valuable customer service experience. Potential contract extension based on business needs. Available Positions Part-Time Contact Centre Agents (2 Positions) Working Pattern: Saturday: 8:00am - 4:00pm Sunday: 8:00am - 4:00pm Monday: 8:00am - 4:00pm Part-Time Contact Centre Agent (1 Position) Working Pattern: Saturday: 2:00pm - 10:00pm Sunday: 2:00pm - 10:00pm Monday: 12:00pm - 8:00pm Full-Time Contact Centre Agents (2 Positions) 37.5 Hours Per Week Monday to Friday, working on a rotating three-week shift pattern: Week 1: 8:00am - 4:00pm Week 2: 9:00am - 5:00pm Week 3: 10:00am - 6:00pm Please note: Full-time positions are permanently office-based in Tamworth. Training and Induction Successful candidates appointed to the part-time roles will be required to attend approximately two weeks of induction and training at the Tamworth office. Training hours will typically be: 9:00am - 5:00pm Flexibility can be offered around daily training hours where required. Once fully trained and confident in the role, part-time employees will transition to remote working. Apply Today If you're a motivated individual who enjoys helping customers and wants to be part of a dedicated and supportive team, we'd love to hear from you. Join us and make a real difference to customers every day. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Remote Client Advisor with leadership progression Location : Fully Remote (UK Wide) Part-time or full-time / flexible Hours / Commission-based earnings (No Basic salary offered) Perfect for ambitious, motivated people looking for a flexible second income, part-time opportunity, or a long-term business they can grow around their existing commitments. You'll be working alongside one of the UK's leading FTSE-listed companies, with headquarters in London. This is a commission only based, fully remote position, giving you complete flexibility to choose when and where you work. Whether that's evenings, weekends or daytime hours around family or another career, the choice is yours. We're particularly looking for people who are interested in progressing into leadership roles and building their own teams. Many of our current leaders started exactly where you are today and have gone on to create substantial additional income, develop valuable skills and enjoy greater time freedom. Full training, ongoing support and mentorship are provided by award-winning training teams and experienced leaders who are committed to helping you succeed. Initially, you'll learn how to introduce customers and potential business partners to a short online presentation and guide interested people through the process. Everything is done remotely, and you'll never be expected to do this alone. To succeed as a Client Advisor , you'll need to be: • Friendly and comfortable speaking with people. • Confident using a computer, tablet or smartphone. • Open to learning new skills. • Self-motivated and willing to follow a proven system. • Interested in personal development and leadership. Our team includes people from every walk of life, including teachers, NHS workers, stay-at-home parents, firefighters, police officers, administrators, marketing professionals, actors, architects, mortgage advisers, financial advisers, customer service assistants, recruiters and many more. What we offer you as a Client Advisor : • Complete flexibility and the ability to work around your current commitments. • Uncapped bonuses and commission. • Industry-leading training and mentorship. • Recognition, incentives and reward trips. • Clear progression into Team Leader and senior leadership positions. • The opportunity to build a business that creates long-term residual income. We're looking for people with ambition, a positive attitude and a genuine desire to help others. If you're looking for more than just another job and would like to explore a flexible opportunity with real progression and leadership potential, we'd love to invite you to one of our online Zoom presentations, where you can learn more and meet members of the team. Your future could be very different 12 months from now. The first step is simply finding out more.
Jul 04, 2026
Full time
Remote Client Advisor with leadership progression Location : Fully Remote (UK Wide) Part-time or full-time / flexible Hours / Commission-based earnings (No Basic salary offered) Perfect for ambitious, motivated people looking for a flexible second income, part-time opportunity, or a long-term business they can grow around their existing commitments. You'll be working alongside one of the UK's leading FTSE-listed companies, with headquarters in London. This is a commission only based, fully remote position, giving you complete flexibility to choose when and where you work. Whether that's evenings, weekends or daytime hours around family or another career, the choice is yours. We're particularly looking for people who are interested in progressing into leadership roles and building their own teams. Many of our current leaders started exactly where you are today and have gone on to create substantial additional income, develop valuable skills and enjoy greater time freedom. Full training, ongoing support and mentorship are provided by award-winning training teams and experienced leaders who are committed to helping you succeed. Initially, you'll learn how to introduce customers and potential business partners to a short online presentation and guide interested people through the process. Everything is done remotely, and you'll never be expected to do this alone. To succeed as a Client Advisor , you'll need to be: • Friendly and comfortable speaking with people. • Confident using a computer, tablet or smartphone. • Open to learning new skills. • Self-motivated and willing to follow a proven system. • Interested in personal development and leadership. Our team includes people from every walk of life, including teachers, NHS workers, stay-at-home parents, firefighters, police officers, administrators, marketing professionals, actors, architects, mortgage advisers, financial advisers, customer service assistants, recruiters and many more. What we offer you as a Client Advisor : • Complete flexibility and the ability to work around your current commitments. • Uncapped bonuses and commission. • Industry-leading training and mentorship. • Recognition, incentives and reward trips. • Clear progression into Team Leader and senior leadership positions. • The opportunity to build a business that creates long-term residual income. We're looking for people with ambition, a positive attitude and a genuine desire to help others. If you're looking for more than just another job and would like to explore a flexible opportunity with real progression and leadership potential, we'd love to invite you to one of our online Zoom presentations, where you can learn more and meet members of the team. Your future could be very different 12 months from now. The first step is simply finding out more.
Job Title: IT Helpdesk and Field Maintenance Engineer Location: Bridgend Salary: 30,000 - 35,000 per year Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) - Weekend "On-Call" Rota Who are we: Flotek Group are one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" The role: We are seeking an enthusiastic and customer-focused individual with previous experience in the ICT sector, ideally within a 2nd Line IT Helpdesk or IT Delivery role that includes face-to-face, on site support. The successful candidate will be responsible for troubleshooting, supporting, and maintaining IT systems both remotely and on customer sites. This role is primarily office-based, with regular site visits to partner premises when issues require hands-on intervention. A company vehicle will be provided for on-site work. Participation in a pre planned, rota based on call service, providing technical support during scheduled weekends will be required as part of this role. Please Note: we are required to carry out a DBS check for every open vacancy. Key Responsibilities: Respond to user enquiries and provide technical support through various channels such as phone, email, chat and on-site face-to-face. Resolve problems by applying known solutions or escalating more complex issues to higher-level support. Attend partner sites to diagnose and repair services when needed, including ticket escalations, Maintenance tasks (PC Rebuild, fault diagnosis, PC repair) and installations/setup of small projects works (Laptop delivery/setup, PC upgrades, firewall swap, etc) Perform routine maintenance on hardware, software, and networks to ensure optimal performance. Investigate and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues. Create and maintain detailed records of user requests and reported issues in a ticketing system. Install and configure software applications and operating systems. Prioritise and categorise tickets based on urgency and impact. Create documentation and knowledge base articles to assist users in resolving common issues. Ensure all open cases are updated with relevant information and customers are regularly updated. Provide excellent customer service by communicating effectively and professionally with end-users. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. What We're looking for: A 2nd/3rd line ICT background with service desk experience preferred. Comfortable supporting partners remotely and on-site. Solid customer service experience with excellent verbal and written communication skills. Loves working as part of a team. Comfortable using CRMs and documentation solutions. Where required, you will work scheduled weekend and bank holiday shifts (08:30 - 17:00), planned and communicated in advance as part of a rota. Full UK driving licence. Benefits: Competitive salary of 30,000 - 35,000 per annum (experience depending). EMI Share Equity Scheme - own a slice of the Purple Pie. Day off for your birthday. Day off for life milestones such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts through Perkbox. Social events and team building opportunities. Additional leave. Employee discount. Free On-site parking. Store discount. Opportunities for professional growth and development. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 2nd Line Technical Support, 1st Line IT Technician, Field IT Support Engineer, Field IT Service Engineer, IT Support Technician, 2ndLine Support Engineer, Service Desk Technician, Service Desk Support, IT Customer Service Technician, IT Support, Desktop Support, Experienced IT Support and IT Systems Support may be considered for this role.
Jul 04, 2026
Full time
Job Title: IT Helpdesk and Field Maintenance Engineer Location: Bridgend Salary: 30,000 - 35,000 per year Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) - Weekend "On-Call" Rota Who are we: Flotek Group are one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" The role: We are seeking an enthusiastic and customer-focused individual with previous experience in the ICT sector, ideally within a 2nd Line IT Helpdesk or IT Delivery role that includes face-to-face, on site support. The successful candidate will be responsible for troubleshooting, supporting, and maintaining IT systems both remotely and on customer sites. This role is primarily office-based, with regular site visits to partner premises when issues require hands-on intervention. A company vehicle will be provided for on-site work. Participation in a pre planned, rota based on call service, providing technical support during scheduled weekends will be required as part of this role. Please Note: we are required to carry out a DBS check for every open vacancy. Key Responsibilities: Respond to user enquiries and provide technical support through various channels such as phone, email, chat and on-site face-to-face. Resolve problems by applying known solutions or escalating more complex issues to higher-level support. Attend partner sites to diagnose and repair services when needed, including ticket escalations, Maintenance tasks (PC Rebuild, fault diagnosis, PC repair) and installations/setup of small projects works (Laptop delivery/setup, PC upgrades, firewall swap, etc) Perform routine maintenance on hardware, software, and networks to ensure optimal performance. Investigate and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues. Create and maintain detailed records of user requests and reported issues in a ticketing system. Install and configure software applications and operating systems. Prioritise and categorise tickets based on urgency and impact. Create documentation and knowledge base articles to assist users in resolving common issues. Ensure all open cases are updated with relevant information and customers are regularly updated. Provide excellent customer service by communicating effectively and professionally with end-users. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. What We're looking for: A 2nd/3rd line ICT background with service desk experience preferred. Comfortable supporting partners remotely and on-site. Solid customer service experience with excellent verbal and written communication skills. Loves working as part of a team. Comfortable using CRMs and documentation solutions. Where required, you will work scheduled weekend and bank holiday shifts (08:30 - 17:00), planned and communicated in advance as part of a rota. Full UK driving licence. Benefits: Competitive salary of 30,000 - 35,000 per annum (experience depending). EMI Share Equity Scheme - own a slice of the Purple Pie. Day off for your birthday. Day off for life milestones such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts through Perkbox. Social events and team building opportunities. Additional leave. Employee discount. Free On-site parking. Store discount. Opportunities for professional growth and development. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 2nd Line Technical Support, 1st Line IT Technician, Field IT Support Engineer, Field IT Service Engineer, IT Support Technician, 2ndLine Support Engineer, Service Desk Technician, Service Desk Support, IT Customer Service Technician, IT Support, Desktop Support, Experienced IT Support and IT Systems Support may be considered for this role.
Product Support Specialist Location : Bath Salary: Up to 37,500 About the Role A growing technology company within the healthcare sector is looking for a Product Support Specialist to join its expanding technical team. This is a hands-on, customer-facing position supporting the installation, configuration, validation, and day-to-day use of specialist software platforms used by pharmaceutical, PET radiopharmacy, and research organisations operating in highly regulated environments. Working closely with customers and internal teams, you'll play a key role in ensuring successful software deployments, troubleshooting technical issues, and delivering an exceptional customer experience. What You'll Be Doing Providing remote technical support and troubleshooting for software and instrument integration issues Install, configure, and maintain software solutions and supporting infrastructure Support integrations with analytical and laboratory instrumentation Troubleshoot communication issues involving RS232, USB, Ethernet, COM ports, and drivers Deliver customer training and assist with software implementations Support database configuration, upgrades, and system migration Create and maintain technical documentation, FAQs, and user guides Assist with validation activities within highly regulated environments Work closely with customers to understand requirements and deliver effective solutions Travel to customer sites across the UK, with occasional European and international travel What We're Looking For Strong troubleshooting, diagnostic, and analytical skills Experience supporting hardware and software environments Excellent communication skills and a customer-focused approach Ability to manage workloads effectively and prioritise tasks Strong IT knowledge, including Windows environments and database technologies Comfortable working both independently and as part of a collaborative team What's on Offer Opportunity to work with cutting-edge software Structured career development and progression opportunities Competitive salary package 24 days annual leave plus bank holidays, increasing with service Additional Christmas shutdown day Private medical insurance through BUPA Scottish Widows pension scheme Death in service benefit Cycle-to-work scheme Access to gym facilities Annual Center Parcs team-building weekend for employees and their families Supportive, collaborative culture within an award-winning organisation
Jul 03, 2026
Full time
Product Support Specialist Location : Bath Salary: Up to 37,500 About the Role A growing technology company within the healthcare sector is looking for a Product Support Specialist to join its expanding technical team. This is a hands-on, customer-facing position supporting the installation, configuration, validation, and day-to-day use of specialist software platforms used by pharmaceutical, PET radiopharmacy, and research organisations operating in highly regulated environments. Working closely with customers and internal teams, you'll play a key role in ensuring successful software deployments, troubleshooting technical issues, and delivering an exceptional customer experience. What You'll Be Doing Providing remote technical support and troubleshooting for software and instrument integration issues Install, configure, and maintain software solutions and supporting infrastructure Support integrations with analytical and laboratory instrumentation Troubleshoot communication issues involving RS232, USB, Ethernet, COM ports, and drivers Deliver customer training and assist with software implementations Support database configuration, upgrades, and system migration Create and maintain technical documentation, FAQs, and user guides Assist with validation activities within highly regulated environments Work closely with customers to understand requirements and deliver effective solutions Travel to customer sites across the UK, with occasional European and international travel What We're Looking For Strong troubleshooting, diagnostic, and analytical skills Experience supporting hardware and software environments Excellent communication skills and a customer-focused approach Ability to manage workloads effectively and prioritise tasks Strong IT knowledge, including Windows environments and database technologies Comfortable working both independently and as part of a collaborative team What's on Offer Opportunity to work with cutting-edge software Structured career development and progression opportunities Competitive salary package 24 days annual leave plus bank holidays, increasing with service Additional Christmas shutdown day Private medical insurance through BUPA Scottish Widows pension scheme Death in service benefit Cycle-to-work scheme Access to gym facilities Annual Center Parcs team-building weekend for employees and their families Supportive, collaborative culture within an award-winning organisation
Customer Service Advisor / Administrator Location Nottingham Salary 24,000 - 25,000 per annum Job Type Full-Time, Permanent Hours 40 hours per week Monday to Friday, 8:30am - 5:00pm (30-minute lunch break) Occasional overtime may be required, including weekend work. About the Role We are seeking a motivated and enthusiastic Customer Service Advisor / Administrator to join a busy and growing team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment where no two days are the same. As the first point of contact for customers, you will be responsible for managing enquiries, resolving issues, and delivering exceptional customer service across multiple communication channels. The successful candidate will be a positive team player with strong communication skills and a proactive approach to problem-solving. Key Responsibilities Respond to customer enquiries via telephone, email, social media, and live chat. Ensure all customer queries are answered promptly and professionally. Manage customer returns, refunds, exchanges, and replacements. Maintain excellent customer service standards and work towards achieving departmental targets. Proactively identify issues and implement effective solutions. Manage customer accounts and provide an efficient end-to-end service. Strive to achieve first-contact resolution wherever possible. Monitor customer reviews and resolve any outstanding issues professionally. Update internal systems and databases accurately. Liaise with other departments to ensure prompt resolution of customer enquiries. Conduct customer follow-up calls where required. Support other areas of the business as needed. Work collaboratively within a team environment while maintaining high standards of work. Skills & Experience Essential Excellent communication and interpersonal skills. Professional and confident telephone manner. Strong organisational and administrative skills. Ability to work effectively in a fast-paced environment. Problem-solving skills with a proactive approach. Flexible attitude and willingness to assist across different areas of the business. Strong attention to detail. Desirable Previous customer service experience. Experience handling customer complaints and enquiries. GCSEs or equivalent qualifications. Benefits Casual dress Company pension Employee discount Free on-site parking Staff discount scheme Additional Information Applicants must have the right to work in the UK. This is an office-based role and remote working is not available. Candidates should be able to commute to Nottingham or be willing to relocate prior to starting employment. If interested please call / text Liv on (phone number removed) or Apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jul 03, 2026
Full time
Customer Service Advisor / Administrator Location Nottingham Salary 24,000 - 25,000 per annum Job Type Full-Time, Permanent Hours 40 hours per week Monday to Friday, 8:30am - 5:00pm (30-minute lunch break) Occasional overtime may be required, including weekend work. About the Role We are seeking a motivated and enthusiastic Customer Service Advisor / Administrator to join a busy and growing team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment where no two days are the same. As the first point of contact for customers, you will be responsible for managing enquiries, resolving issues, and delivering exceptional customer service across multiple communication channels. The successful candidate will be a positive team player with strong communication skills and a proactive approach to problem-solving. Key Responsibilities Respond to customer enquiries via telephone, email, social media, and live chat. Ensure all customer queries are answered promptly and professionally. Manage customer returns, refunds, exchanges, and replacements. Maintain excellent customer service standards and work towards achieving departmental targets. Proactively identify issues and implement effective solutions. Manage customer accounts and provide an efficient end-to-end service. Strive to achieve first-contact resolution wherever possible. Monitor customer reviews and resolve any outstanding issues professionally. Update internal systems and databases accurately. Liaise with other departments to ensure prompt resolution of customer enquiries. Conduct customer follow-up calls where required. Support other areas of the business as needed. Work collaboratively within a team environment while maintaining high standards of work. Skills & Experience Essential Excellent communication and interpersonal skills. Professional and confident telephone manner. Strong organisational and administrative skills. Ability to work effectively in a fast-paced environment. Problem-solving skills with a proactive approach. Flexible attitude and willingness to assist across different areas of the business. Strong attention to detail. Desirable Previous customer service experience. Experience handling customer complaints and enquiries. GCSEs or equivalent qualifications. Benefits Casual dress Company pension Employee discount Free on-site parking Staff discount scheme Additional Information Applicants must have the right to work in the UK. This is an office-based role and remote working is not available. Candidates should be able to commute to Nottingham or be willing to relocate prior to starting employment. If interested please call / text Liv on (phone number removed) or Apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Do you have Cash Office experience? Are you comfortable with Cash Handling and Reconciliation? If yes, we would love to hear from you! Join us as a Customer Assistant in our Ipswich Club offering full and part time contracts which will include evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Jul 03, 2026
Full time
Do you have Cash Office experience? Are you comfortable with Cash Handling and Reconciliation? If yes, we would love to hear from you! Join us as a Customer Assistant in our Ipswich Club offering full and part time contracts which will include evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant Head Office? We're on the hunt for remarkable individuals to join our rapidly expanding team. What you'll be doing As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further your career in the world of IT. This is a full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep detailed logs of events and problem resolutions. Stay proactive with follow-ups, ensuring customer satisfaction. Request feedback and monitor calls to enhance our training methods. Perform software installations or updates to address issues. Is this role for me? If you can confidently answer "Yes" to the following questions, this role is perfect for you: Can you write/speak Dutch fluently? Have you worked in a fast-paced Help Desk/Support Centre or Retail environment? Do you thrive in a target-driven environment, boasting excellent customer service skills? Can you communicate effectively over the phone with individuals of varying IT expertise? Does pressure fuel your performance, turning challenges into victories? Do you revel in taking ownership to secure successful resolutions? Are Tech-savvy, well-versed in hardware, software, databases, and remote access. Have a solid grasp of computer systems, mobile devices, and tech products. Ability to diagnose and resolve basic technical issues. What's in it for you? Enjoy 33 days of annual leave (inclusive of bank holidays). Take advantage of our travel pass loan and cycle to work scheme. Keep your eyes in top shape with free eye tests. Join our discounted Dental Care Scheme. Explore the option to purchase additional holidays. Access our childcare scheme to ease your responsibilities. Who are we? Starting our life in 1999, Retail Assist is a growing, award-winning technology company. Whether it s through our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some of our clients include Harvey Nichols, Signet, Selfridges, Dufry (World Duty Free Group), White Stuff, Best Food Logistics, Whistles, Hobbycraft, Mint Velvet, Vue International and many more. If you're on the lookout for your next career leap and a chance to leave your mark, look no further we're here, eagerly awaiting your arrival. Join us today!
Jul 02, 2026
Full time
Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant Head Office? We're on the hunt for remarkable individuals to join our rapidly expanding team. What you'll be doing As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further your career in the world of IT. This is a full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep detailed logs of events and problem resolutions. Stay proactive with follow-ups, ensuring customer satisfaction. Request feedback and monitor calls to enhance our training methods. Perform software installations or updates to address issues. Is this role for me? If you can confidently answer "Yes" to the following questions, this role is perfect for you: Can you write/speak Dutch fluently? Have you worked in a fast-paced Help Desk/Support Centre or Retail environment? Do you thrive in a target-driven environment, boasting excellent customer service skills? Can you communicate effectively over the phone with individuals of varying IT expertise? Does pressure fuel your performance, turning challenges into victories? Do you revel in taking ownership to secure successful resolutions? Are Tech-savvy, well-versed in hardware, software, databases, and remote access. Have a solid grasp of computer systems, mobile devices, and tech products. Ability to diagnose and resolve basic technical issues. What's in it for you? Enjoy 33 days of annual leave (inclusive of bank holidays). Take advantage of our travel pass loan and cycle to work scheme. Keep your eyes in top shape with free eye tests. Join our discounted Dental Care Scheme. Explore the option to purchase additional holidays. Access our childcare scheme to ease your responsibilities. Who are we? Starting our life in 1999, Retail Assist is a growing, award-winning technology company. Whether it s through our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some of our clients include Harvey Nichols, Signet, Selfridges, Dufry (World Duty Free Group), White Stuff, Best Food Logistics, Whistles, Hobbycraft, Mint Velvet, Vue International and many more. If you're on the lookout for your next career leap and a chance to leave your mark, look no further we're here, eagerly awaiting your arrival. Join us today!
Safer Hand Solutions
Stoke-on-trent, Staffordshire
Office Administration Support I am working with a global, well-established and family-run business within the automotive industry - more specifically commercial vehicle supply, export, and freight forwarding. Passionate about quality and committed to exceptional customer service, my client has continued to grow consistently over the past 30+ years, supplying vehicles to customers across the UK and worldwide. With the business going from strength to strength, this is a genuinely exciting time to join the team, and they are now looking to welcome a new Office Administration Support to support their busy and fast-paced sales and operations department. £28,000 - £32,000 DOE Monday - Friday 8:00am - 5:30pm Weekend working on a rota basis (approx. 1 in 3 weekends - relaxed/remote where possible) The Role As the Office Administration Support, you will join a friendly, collaborative team and act as the first point of contact for customers - whether in person, over the phone, via email, or WhatsApp. The customer base is global and varied, so efficiency, professionalism, and excellent communication are key. In addition to managing inbound enquiries, you will play a vital support role across sales administration, exports, and office operations. Typical duties will include: Liaising with customers worldwide via phone, email, and WhatsApp (no additional languages required - translators used where needed). Handling customer queries promptly and professionally for both new and existing clients. Sales order processing, preparing quotations, and following up sales leads (no hard sales or targets). Advertising and uploading vehicle stock online, including photos and written descriptions. Account management and maintaining strong customer relationships. Generating documentation, including invoices (pro-forma), vehicle paperwork, and export documentation. General freight forwarding and export administration. Handling data input accurately across internal systems. Managing the vehicle key system (tracking, signing keys in and out). General office administration: scanning, filing, emails, logbooks, and record keeping. Producing reports using Excel and assisting with administrative projects as required. Working collaboratively with the wider office team and supporting ad-hoc tasks when needed. Maintaining accurate customer records in line with GDPR and confidentiality requirements. Assisting with vehicle handovers and sales completion. Requirements To be successfully shortlisted, you will have previous experience in office administration, sales coordination, sales support, or customer service , and you will naturally demonstrate a proactive, organised, and service-driven approach. To succeed in this role, you will also have: Strong IT skills, with confidence using Microsoft Office (especially Excel) and internal systems. Excellent written communication skills, with strong grammar and attention to detail. Proven ability to multi-task and prioritise effectively in a fast-paced environment. Good numerical skills and experience handling invoices or quotations. A meticulous and accurate working style. Strong problem-solving skills and the confidence to use your own initiative. A personable, confident manner and a genuine enjoyment of customer interaction. A flexible, team-focused attitude and willingness to support colleagues when required. Additional Information Statutory Sick Pay 20 days holiday + Bank Holidays Maternity Leave Pension scheme On-site car parking Christmas period shutdown Excellent training and development opportunities Generous performance-based pay reviews Relaxed, friendly, and supportive working culture Hands-on, approachable management team This is a brilliant opportunity to join a stable, fast-growing business offering long-term career progression, development, and recognition for hard work. To find out more, call SaferHandSolutions and ask for Anna Ashley , or apply today to be considered. Please note: Safer Hand Solutions are acting as an employment agency on behalf of a client. By applying, you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact shortlisted candidates but may also contact you regarding other suitable opportunities.
Jul 02, 2026
Full time
Office Administration Support I am working with a global, well-established and family-run business within the automotive industry - more specifically commercial vehicle supply, export, and freight forwarding. Passionate about quality and committed to exceptional customer service, my client has continued to grow consistently over the past 30+ years, supplying vehicles to customers across the UK and worldwide. With the business going from strength to strength, this is a genuinely exciting time to join the team, and they are now looking to welcome a new Office Administration Support to support their busy and fast-paced sales and operations department. £28,000 - £32,000 DOE Monday - Friday 8:00am - 5:30pm Weekend working on a rota basis (approx. 1 in 3 weekends - relaxed/remote where possible) The Role As the Office Administration Support, you will join a friendly, collaborative team and act as the first point of contact for customers - whether in person, over the phone, via email, or WhatsApp. The customer base is global and varied, so efficiency, professionalism, and excellent communication are key. In addition to managing inbound enquiries, you will play a vital support role across sales administration, exports, and office operations. Typical duties will include: Liaising with customers worldwide via phone, email, and WhatsApp (no additional languages required - translators used where needed). Handling customer queries promptly and professionally for both new and existing clients. Sales order processing, preparing quotations, and following up sales leads (no hard sales or targets). Advertising and uploading vehicle stock online, including photos and written descriptions. Account management and maintaining strong customer relationships. Generating documentation, including invoices (pro-forma), vehicle paperwork, and export documentation. General freight forwarding and export administration. Handling data input accurately across internal systems. Managing the vehicle key system (tracking, signing keys in and out). General office administration: scanning, filing, emails, logbooks, and record keeping. Producing reports using Excel and assisting with administrative projects as required. Working collaboratively with the wider office team and supporting ad-hoc tasks when needed. Maintaining accurate customer records in line with GDPR and confidentiality requirements. Assisting with vehicle handovers and sales completion. Requirements To be successfully shortlisted, you will have previous experience in office administration, sales coordination, sales support, or customer service , and you will naturally demonstrate a proactive, organised, and service-driven approach. To succeed in this role, you will also have: Strong IT skills, with confidence using Microsoft Office (especially Excel) and internal systems. Excellent written communication skills, with strong grammar and attention to detail. Proven ability to multi-task and prioritise effectively in a fast-paced environment. Good numerical skills and experience handling invoices or quotations. A meticulous and accurate working style. Strong problem-solving skills and the confidence to use your own initiative. A personable, confident manner and a genuine enjoyment of customer interaction. A flexible, team-focused attitude and willingness to support colleagues when required. Additional Information Statutory Sick Pay 20 days holiday + Bank Holidays Maternity Leave Pension scheme On-site car parking Christmas period shutdown Excellent training and development opportunities Generous performance-based pay reviews Relaxed, friendly, and supportive working culture Hands-on, approachable management team This is a brilliant opportunity to join a stable, fast-growing business offering long-term career progression, development, and recognition for hard work. To find out more, call SaferHandSolutions and ask for Anna Ashley , or apply today to be considered. Please note: Safer Hand Solutions are acting as an employment agency on behalf of a client. By applying, you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact shortlisted candidates but may also contact you regarding other suitable opportunities.
Would you like to work from home and be rewarded for sharing your opinion? Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. Mystery Shopping Product Testing Focus Groups Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now and register on our website so we can keep you updated with suitable opportunities by email - it takes under 60 seconds. Research Tribe members come from a variety of work backgrounds including administration, customer service, accounts, finance, retail, sales, HR, social care, marketing and the NHS. Whether you re a student, graduate, retired, unemployed or currently employed as an administrator, receptionist, data entry assistant, manager, delivery driver, nurse, cleaner, teacher, chef, waiter, support worker or night shift warehouse operative you ll be in great company!
Jul 02, 2026
Full time
Would you like to work from home and be rewarded for sharing your opinion? Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. Mystery Shopping Product Testing Focus Groups Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now and register on our website so we can keep you updated with suitable opportunities by email - it takes under 60 seconds. Research Tribe members come from a variety of work backgrounds including administration, customer service, accounts, finance, retail, sales, HR, social care, marketing and the NHS. Whether you re a student, graduate, retired, unemployed or currently employed as an administrator, receptionist, data entry assistant, manager, delivery driver, nurse, cleaner, teacher, chef, waiter, support worker or night shift warehouse operative you ll be in great company!
Established Tour Operator, specialising in luxury adventure and expedition travel, a leader in its field is expanding again and is looking to recruit a Travel Sales Executive for their team of Patagonia Specialists. Ideally, you've sold Patagonia trips before with knowledge of one or more of the following regions - Aysen, Los Glaciares, Chilean Lakes, Tierra del Fuego or Torres del Paine. Whilst we are ideally seeking candidates who have previous experience in selling Patagonia, however if travelling to the Polar regions is your dream and passion, and you have excellent experience in sales then we want to hear from you! Salary is up to 35K based on experience, with additional team & company bonuses, and additional benefits. If you have solid customer service experience within the travel industry or a luxury industry, and a true love of travel and the outdoors, this is a challenging, exciting and rewarding next step. THE COMPANY A UK based Tour Operator, with a global team specialising in luxury adventurous trips to Patagonia and Antarctica. It's a team of innovative, knowledgeable, values-led and driven people, who know their customers can use their extraordinary travels and protect the planet. They're now growing their team again and strive to continue to be game-changers in the Travel Industry. THE JOB: We're looking for someone who has done this role before - a proven high-performer in tailor-made adventure travel sales, who knows what it takes to guide high-intent travellers through complex decision-making and close high-value bookings. This is a fast-paced, target-driven role requiring resilience, adaptability, and a proactive approach to business development. Alongside handling inbound enquiries, you'll identify and nurture opportunities, reinforce sales through compelling written communication, and remain calm and focused under pressure. EXPERIENCE REQUIRED: TRAVEL INDUSTRY EXPERIENCED REQUIRED Passion and enthusiasm for the Polar Regions Ideally first had experience of Patagonia Strong track record selling similar remote, multi-stop adventure destinations Expert in selling complex, multi-component journeys to remote destinations A real hunger to travel A passion for the natural world, embracing opportunities to get into the wild Experience in selling, to reach and exceed targets to earn commission THE PACKAGE: THIS IS A REMOTE / HOMEWORKING ROLE MUST BE ABLE TO WORK THE HOURS (Apply online only) MONDAY - FRIDAY (plus 2 weekend days per month) The salary is competitive up to 35k pa for someone with travel industry and Patagonia experience plus bonus and commission They offer 25 days holiday per annum (plus your birthday), educational trips. Homeworking & Hybrid working in terms of location (able to get to Bristol periodically) Company benefits include annual travel insurance, group pension scheme, bike-to-work scheme, flexible working policy, opportunity to work-and-travel and an annual Summer Adventure. INTERESTED? If you are keen to be considered, please follow the instructions to apply attaching your CV. The vacancy is being managed by Katy on (phone number removed) (url removed)
Jul 02, 2026
Full time
Established Tour Operator, specialising in luxury adventure and expedition travel, a leader in its field is expanding again and is looking to recruit a Travel Sales Executive for their team of Patagonia Specialists. Ideally, you've sold Patagonia trips before with knowledge of one or more of the following regions - Aysen, Los Glaciares, Chilean Lakes, Tierra del Fuego or Torres del Paine. Whilst we are ideally seeking candidates who have previous experience in selling Patagonia, however if travelling to the Polar regions is your dream and passion, and you have excellent experience in sales then we want to hear from you! Salary is up to 35K based on experience, with additional team & company bonuses, and additional benefits. If you have solid customer service experience within the travel industry or a luxury industry, and a true love of travel and the outdoors, this is a challenging, exciting and rewarding next step. THE COMPANY A UK based Tour Operator, with a global team specialising in luxury adventurous trips to Patagonia and Antarctica. It's a team of innovative, knowledgeable, values-led and driven people, who know their customers can use their extraordinary travels and protect the planet. They're now growing their team again and strive to continue to be game-changers in the Travel Industry. THE JOB: We're looking for someone who has done this role before - a proven high-performer in tailor-made adventure travel sales, who knows what it takes to guide high-intent travellers through complex decision-making and close high-value bookings. This is a fast-paced, target-driven role requiring resilience, adaptability, and a proactive approach to business development. Alongside handling inbound enquiries, you'll identify and nurture opportunities, reinforce sales through compelling written communication, and remain calm and focused under pressure. EXPERIENCE REQUIRED: TRAVEL INDUSTRY EXPERIENCED REQUIRED Passion and enthusiasm for the Polar Regions Ideally first had experience of Patagonia Strong track record selling similar remote, multi-stop adventure destinations Expert in selling complex, multi-component journeys to remote destinations A real hunger to travel A passion for the natural world, embracing opportunities to get into the wild Experience in selling, to reach and exceed targets to earn commission THE PACKAGE: THIS IS A REMOTE / HOMEWORKING ROLE MUST BE ABLE TO WORK THE HOURS (Apply online only) MONDAY - FRIDAY (plus 2 weekend days per month) The salary is competitive up to 35k pa for someone with travel industry and Patagonia experience plus bonus and commission They offer 25 days holiday per annum (plus your birthday), educational trips. Homeworking & Hybrid working in terms of location (able to get to Bristol periodically) Company benefits include annual travel insurance, group pension scheme, bike-to-work scheme, flexible working policy, opportunity to work-and-travel and an annual Summer Adventure. INTERESTED? If you are keen to be considered, please follow the instructions to apply attaching your CV. The vacancy is being managed by Katy on (phone number removed) (url removed)
Paid Emails Work From Home Immediate Start - Earn Extra Money In Your Spare Time We are currently looking for members to start working online and from home - flexible hours. All you need is a smartphone, tablet or laptop to get involved. Opinion Groups UK could help you earn extra income to put towards whatever you like by completing Competitions, Offers, Games and Emails from some of the UK s top brands. Earn cash from paid emails, paid surveys, data entry, market research and more. Remote / Work from home Immediate start No experience needed Suitable for full time, part time, evening and weekend workers or anyone looking for temporary/extra income. No matter what your role, no previous experience is required to earn money for completing online tasks. Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. Also retired, unemployed, school leavers, students about to graduate and trainee apprenticeship. So whether you're an admin, PA, credit controller, receptionist, carer, teacher, nurse, barista, cleaner, delivery driver, estate agent, advisor, chef, manager, store assistant, executive, social worker, supermarket worker or night shift warehouse operative - you'll be in great company. PLEASE NOTE - This position is to earn additional/temporary income, not to replace income of a full-time job. The amount of money you can earn depends on the offers you choose to complete. Click Apply Now to get started!
Jul 01, 2026
Full time
Paid Emails Work From Home Immediate Start - Earn Extra Money In Your Spare Time We are currently looking for members to start working online and from home - flexible hours. All you need is a smartphone, tablet or laptop to get involved. Opinion Groups UK could help you earn extra income to put towards whatever you like by completing Competitions, Offers, Games and Emails from some of the UK s top brands. Earn cash from paid emails, paid surveys, data entry, market research and more. Remote / Work from home Immediate start No experience needed Suitable for full time, part time, evening and weekend workers or anyone looking for temporary/extra income. No matter what your role, no previous experience is required to earn money for completing online tasks. Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. Also retired, unemployed, school leavers, students about to graduate and trainee apprenticeship. So whether you're an admin, PA, credit controller, receptionist, carer, teacher, nurse, barista, cleaner, delivery driver, estate agent, advisor, chef, manager, store assistant, executive, social worker, supermarket worker or night shift warehouse operative - you'll be in great company. PLEASE NOTE - This position is to earn additional/temporary income, not to replace income of a full-time job. The amount of money you can earn depends on the offers you choose to complete. Click Apply Now to get started!
Online Work From Home - Flexible Part Time Commission Based Overview - Home Based, Immediate Start Completing Simple Online Offers, Tasks and Promotions. Time Required Flexible - Temporary - Part Time - Evening - Weekends - Immediate Start - No Experience Required What's Involved: Hours are to suit and your earnings only will reflect what you put into it. Remote Working - Part Time Income - Data Entry Please note this is NOT an employed salary based job, there is no basic salary. Commission only based on the efforts you put in and offers and promotions completed online. For completing each offer / promotion online you will be compensated. Location New home based income opportunity available UK Nationwide including Northern Ireland. Earn extra money in your spare time, home based using your smartphone, tablet, laptop or desktop computer. This is an online business, so you will need a broadband / Data / WIFI connection. No IT, data entry clerk or administration / office administrator experience required as everything is provided on how to complete each offer, task or promotion online and NO CV or job qualifications required. Just a will to be reliable to complete the offers correctly. We have combined a number of UK based websites which all offer commissions and rewards for completing tasks, signing up for online offers and promotions etc. This is an ideal way to provide a second income (Commission only) Start working as soon as TODAY, as once you apply you will be directed to the online opportunities available to then review and if they are suitable. No contract or commitment if you decide not to continue. NO ONE is excluded regardless of experience or qualifications, only a will to learn and follow simple instructions online as we welcome prospects from all sectors including sales, administration assistant, customer service, cleaning, warehouse, delivery drivers, retail, call centre, factory workers, receptionist, student or graduate and of course those seeking remote working jobs. Please note that you may be offered options to subscribe to opportunities at times, however there is no obligation to continue with these opportunities to work from home.
Jul 01, 2026
Full time
Online Work From Home - Flexible Part Time Commission Based Overview - Home Based, Immediate Start Completing Simple Online Offers, Tasks and Promotions. Time Required Flexible - Temporary - Part Time - Evening - Weekends - Immediate Start - No Experience Required What's Involved: Hours are to suit and your earnings only will reflect what you put into it. Remote Working - Part Time Income - Data Entry Please note this is NOT an employed salary based job, there is no basic salary. Commission only based on the efforts you put in and offers and promotions completed online. For completing each offer / promotion online you will be compensated. Location New home based income opportunity available UK Nationwide including Northern Ireland. Earn extra money in your spare time, home based using your smartphone, tablet, laptop or desktop computer. This is an online business, so you will need a broadband / Data / WIFI connection. No IT, data entry clerk or administration / office administrator experience required as everything is provided on how to complete each offer, task or promotion online and NO CV or job qualifications required. Just a will to be reliable to complete the offers correctly. We have combined a number of UK based websites which all offer commissions and rewards for completing tasks, signing up for online offers and promotions etc. This is an ideal way to provide a second income (Commission only) Start working as soon as TODAY, as once you apply you will be directed to the online opportunities available to then review and if they are suitable. No contract or commitment if you decide not to continue. NO ONE is excluded regardless of experience or qualifications, only a will to learn and follow simple instructions online as we welcome prospects from all sectors including sales, administration assistant, customer service, cleaning, warehouse, delivery drivers, retail, call centre, factory workers, receptionist, student or graduate and of course those seeking remote working jobs. Please note that you may be offered options to subscribe to opportunities at times, however there is no obligation to continue with these opportunities to work from home.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Bristol Fishponds Club offering a 20 hour contract. You must be available to work evenings and weekends including late nights up to 2am. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Jul 01, 2026
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Bristol Fishponds Club offering a 20 hour contract. You must be available to work evenings and weekends including late nights up to 2am. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
