Job Description
French Language Skills Are Essential
We are currently recruiting two French-speaking Commercial Assistants to join a growing international business based in Harrogate.
What's on offer
- Competitive starting salary of £30,000 per annum (DOE)
- Salary increases to £32,000 upon successful completion of probation
- Monday to Friday working hours (8:30am - 5:00pm)
- Opportunity to work within an international business environment
- Supportive and collaborative team culture
The Role
This varied position combines elements of both Commercial Administration and Credit Control, requiring strong communication skills, excellent attention to detail and the ability to build positive relationships with clients and customers across international markets.
Commercial Assistant Responsibilities
- Acting as a key liaison between clients and customers
- Creating, issuing and processing invoices
- Tracking invoices and resolving billing queries
- Entering and maintaining accurate data within company systems
- Managing administrative processes from sales through to invoicing
- Providing exceptional customer service and support
- Investigating and resolving administrative issues efficiently
Credit Control Responsibilities
- Contacting customers regarding overdue payments
- Managing payment enquiries and account reconciliations
- Explaining credit terms and outstanding balances
- Negotiating repayment arrangements where required
- Maintaining accurate customer records and account files
- Using databases to review credit information
- Assisting with tracing and contacting debtors
About You
We are looking for organised, proactive individuals who can work effectively both independently and as part of a team.
Essential Requirements
- Fluent French and English (written and spoken) - minimum CEFR Level C1 in French
- Strong verbal and written communication skills in both languages
- Excellent organisational skills and attention to detail
- Ability to manage multiple tasks and meet deadlines
- Strong problem-solving and analytical skills
- Confident telephone manner and customer service skills
- Good numerical ability and confidence discussing financial matters
Desirable
- 1-2 years' experience within administration, customer service, credit control or a similar office-based role
- Experience working in a fast-paced, international business environment
Please note: Fluent French and English language skills are a mandatory requirement for this role. Applicants must be able to communicate confidently in both written and spoken French and English (minimum CEFR Level C1 in French). Applications from candidates who do not meet this language requirement cannot be considered.
