Resident Manager - The Brook

Resident Manager The Brook

Are you a people person with a talent for organisation and a passion for creating a welcoming, vibrant community? If so, our Resident Manager position at Fresh could be the perfect fit for you!

Based at The Brook, this role gives you the opportunity to combine your love of working with people while supporting the day-to-day operations of the site alongside senior management. You ll play a key part in creating a positive living experience for our residents.

As Resident Manager, you ll be part of the go-to team for residents, helping with everything from day-to-day queries to maintaining a high standard across the building. You ll also support administrative processes and reporting, ensuring the property remains a beautiful and inviting place to live.

This is a full-time role (37.5 hours per week), working on a rota between 8am and 6pm, Monday to Friday.

We re looking for an enthusiastic, organised and professional individual with experience in a similar role. You ll thrive in a fast-paced environment, enjoy solving problems, and be passionate about delivering a great resident experience.

You ll also need:

• Strong administrative skills
• Excellent communication and organisation
• A proactive, can-do attitude
• A genuine passion for people and service

Benefits of working at Fresh

We offer:

• A dedicated Training team to assist you with development of your on-job training.
• A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work.
• An in-house Learning & Development team to support you with personal and professional development including vocational qualifications.
• Health cash plan to contribute to everyday healthcare expenses.
• Access to Your Wellbeing programme & OpenUp a confidential wellbeing platform.
• Stay active and take advantage of our cycle to work scheme.
• Access to exclusive shopping discounts to help your money go further!
• Life Insurance for peace of mind

About Fresh:

Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We re looking for someone to support their residents and the wider operational team.

We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you re a people person who loves working collaboratively and is great at making things happen, then you ll fit right in!