Job Title: Clerical Officer Location: Buckinghamshire Healthcare NHS Trust Trust Location: Wycombe Hospital HP11 2TT Payrate: Band 2, £12.71 per hour Shift Patterns: Monday - Friday 08:30 - 17:00 (37.5 hours per week) Duration: Start: ASAP, End: 3 Months (September 2026) System Knowledge Use and application of computers Basic knowledge of medical terminology Database entry experience Job Description: The post holder will work as part of a team providing an efficient and effective support service within Breast Unit. They will be required to undertake clerical tasks to ensure the smooth transport of clients through the breast screening & symptomatic services in accordance with National and local guidelines. They will act as the first point of contact for all clients contacting the breast screening office by phone or in person on our reception desk. This is a busy working environment where staff, are expected to plan work to meet tight deadlines and targets set by the Department of Health and National Breast Screening Programme. Staff are continually interrupted and required to provide real-time responses to several different organisations/groups of people. These include members of the Public, External agencies, medical staff, other screening offices and can either be face to face, by phone or via e-mail. To act as the first point of contact for a range of telephone calls and in-person when covering reception duties. To use the National breast screening system to arrange/change appointments for women called for breast screening, considering the needs of the client and patient choice. Where it is not possible to provide a suitable appointment time for a lady, the post holder is expected to use her initiative and, where necessary, liaise with a senior member of staff. Monitor the availability of appointment slots and highlight shortfall to the Office Manager. To use own initiative to adjust allocated timeslots to accommodate clients with a variety of special needs. To be responsible for entering changes to demographic details and entering recall results from the screening episode onto the computer, ensuring the appropriate end point action to be transmitted to the national database in accordance with the departmental Quality Management System. To exercise judgement as to when screening is appropriate for individual clients who contact the unit to self-refer, considering previous screening history and regulations regarding the use of radiation. To use tact and diplomacy in dealing with distressed or irate clients demanding access to the service who may not be eligible. To ensure routine recall result letters are produced and dispatched within specified timescales, in accordance with the unit Quality Management System. To be responsible for the recording and follow-up of non-attenders in accordance with the Quality Management System and programme requirements. To ensure that the transfer of information between screening offices is accurate, timely and in accordance with the NHS Good practice guide for Breast Screening and confidentiality and data protection policy. To be responsible for entering abnormal results onto the computer separately to the routine recall results and creating assessment clinic appointments. To assist in the collection of clinical cytology and histological information. Ensure that accurate information is available and given to clients in accordance with National and local guidelines, demonstrating sensitivity always. Be responsible for ensuring that the clinics are updated at the end of each session. Be responsible for reconciling the clinics Train new staff as required on some of the departmental systems Participate in Trust Appraisal system. Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
Jul 09, 2026
Seasonal
Job Title: Clerical Officer Location: Buckinghamshire Healthcare NHS Trust Trust Location: Wycombe Hospital HP11 2TT Payrate: Band 2, £12.71 per hour Shift Patterns: Monday - Friday 08:30 - 17:00 (37.5 hours per week) Duration: Start: ASAP, End: 3 Months (September 2026) System Knowledge Use and application of computers Basic knowledge of medical terminology Database entry experience Job Description: The post holder will work as part of a team providing an efficient and effective support service within Breast Unit. They will be required to undertake clerical tasks to ensure the smooth transport of clients through the breast screening & symptomatic services in accordance with National and local guidelines. They will act as the first point of contact for all clients contacting the breast screening office by phone or in person on our reception desk. This is a busy working environment where staff, are expected to plan work to meet tight deadlines and targets set by the Department of Health and National Breast Screening Programme. Staff are continually interrupted and required to provide real-time responses to several different organisations/groups of people. These include members of the Public, External agencies, medical staff, other screening offices and can either be face to face, by phone or via e-mail. To act as the first point of contact for a range of telephone calls and in-person when covering reception duties. To use the National breast screening system to arrange/change appointments for women called for breast screening, considering the needs of the client and patient choice. Where it is not possible to provide a suitable appointment time for a lady, the post holder is expected to use her initiative and, where necessary, liaise with a senior member of staff. Monitor the availability of appointment slots and highlight shortfall to the Office Manager. To use own initiative to adjust allocated timeslots to accommodate clients with a variety of special needs. To be responsible for entering changes to demographic details and entering recall results from the screening episode onto the computer, ensuring the appropriate end point action to be transmitted to the national database in accordance with the departmental Quality Management System. To exercise judgement as to when screening is appropriate for individual clients who contact the unit to self-refer, considering previous screening history and regulations regarding the use of radiation. To use tact and diplomacy in dealing with distressed or irate clients demanding access to the service who may not be eligible. To ensure routine recall result letters are produced and dispatched within specified timescales, in accordance with the unit Quality Management System. To be responsible for the recording and follow-up of non-attenders in accordance with the Quality Management System and programme requirements. To ensure that the transfer of information between screening offices is accurate, timely and in accordance with the NHS Good practice guide for Breast Screening and confidentiality and data protection policy. To be responsible for entering abnormal results onto the computer separately to the routine recall results and creating assessment clinic appointments. To assist in the collection of clinical cytology and histological information. Ensure that accurate information is available and given to clients in accordance with National and local guidelines, demonstrating sensitivity always. Be responsible for ensuring that the clinics are updated at the end of each session. Be responsible for reconciling the clinics Train new staff as required on some of the departmental systems Participate in Trust Appraisal system. Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
About the role As our Hospitality Manager, you will use your excellent people management and communication skills to provide our residents with an outstanding experience. Your role will encompass overseeing all aspects of our hospitality operations, from ensuring a healthy living food service and an engaging activities programme, to making sure that housekeeping and maintenance operations are at the highest level. If you have proven experience in a similar role within a care home, hotel or hospitality environment, and you know about the relevant laws, regulations and policies, like employment and health and safety legislation, come and join our friendly, family-oriented care home. Reports to: Homes Manager/ Regional Hospitality & Lifestyle Manager Key duties and responsibilities Create a caring service experience aligned with our family values: compassion, empathy, and transparency. Foster a positive work environment emphasizing teamwork, improvement, and top-notch service. Deliver exceptional experiences for residents, surpassing their needs and expectations. Oversee food service operations, collaborating closely with the chef for quality meals on time. Develop engaging activities promoting residents' interests, fun, and well-being. Maintain a top-notch first impression experience and uphold high cleanliness standards. Address maintenance issues promptly to keep the facility in good condition. Manage the hospitality budget to meet revenue targets while controlling costs. Build strong relationships with residents, families, and staff to enhance community engagement. Ensure staff are well-trained and equipped for effective performance. Uphold compliance with regulations, health and safety, and employment laws, maintaining thorough records. Skills and attributes Previous experience with a hospitality background-preferably some hotel experience. Excellent communication, motivational and people skills. Genuine interest in engaging our residents and their families on a regular basis. Organisational skills with good time keeping. This is not a desk job! We are looking for someone with natural warmth and a passion for looking after people, and delivering a very personal approach to excellent hospitality. What will you gain? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
Jul 09, 2026
Full time
About the role As our Hospitality Manager, you will use your excellent people management and communication skills to provide our residents with an outstanding experience. Your role will encompass overseeing all aspects of our hospitality operations, from ensuring a healthy living food service and an engaging activities programme, to making sure that housekeeping and maintenance operations are at the highest level. If you have proven experience in a similar role within a care home, hotel or hospitality environment, and you know about the relevant laws, regulations and policies, like employment and health and safety legislation, come and join our friendly, family-oriented care home. Reports to: Homes Manager/ Regional Hospitality & Lifestyle Manager Key duties and responsibilities Create a caring service experience aligned with our family values: compassion, empathy, and transparency. Foster a positive work environment emphasizing teamwork, improvement, and top-notch service. Deliver exceptional experiences for residents, surpassing their needs and expectations. Oversee food service operations, collaborating closely with the chef for quality meals on time. Develop engaging activities promoting residents' interests, fun, and well-being. Maintain a top-notch first impression experience and uphold high cleanliness standards. Address maintenance issues promptly to keep the facility in good condition. Manage the hospitality budget to meet revenue targets while controlling costs. Build strong relationships with residents, families, and staff to enhance community engagement. Ensure staff are well-trained and equipped for effective performance. Uphold compliance with regulations, health and safety, and employment laws, maintaining thorough records. Skills and attributes Previous experience with a hospitality background-preferably some hotel experience. Excellent communication, motivational and people skills. Genuine interest in engaging our residents and their families on a regular basis. Organisational skills with good time keeping. This is not a desk job! We are looking for someone with natural warmth and a passion for looking after people, and delivering a very personal approach to excellent hospitality. What will you gain? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
IT Operations Technician About the Role Barchester Healthcare is looking for an IT Operations Technician to join our IT team and help maintain and support our nationwide IT infrastructure. This is an exciting opportunity for a technically skilled and customer-focused individual who enjoys working across a varied technology environment. You'll play a key role in ensuring our systems, networks and devices remain secure, reliable and effective, supporting colleagues across our homes, hospitals and support functions. Working closely with the wider IT team, you'll provide technical expertise, assist with infrastructure projects, support network operations and help drive continuous improvement across our IT services. What You'll Be Doing Supporting and Maintaining IT Infrastructure Install, maintain and support Barchester's IT operating environment. Configure and deploy IT equipment across homes, hospitals and support offices. Monitor the performance and availability of servers, networks and infrastructure. Perform remote management and support of desktop PCs and laptops. Maintain Windows desktop and laptop images to ensure consistency and security. Ensure all IT equipment remains compliant, secure and up to date. Network and Security Management Assist with server, network and infrastructure administration activities. Manage and maintain firewall configurations across the network. Configure Wi-Fi equipment and support router installations and network connectivity. Support wired and wireless network environments across multiple locations. Assist with maintaining network security and resilience. Providing Technical Support Deliver technical support and advice to colleagues across the business. Work closely with the IT Operations Manager, Network Manager and IT Help Desk to resolve issues. Provide additional support to the Help Desk during periods of high demand or staff absence. Coordinate with third-party suppliers to ensure incidents and infrastructure projects are progressed and resolved effectively. Supporting Projects and Continuous Improvement Contribute to infrastructure upgrades, implementations and technology projects. Provide technical input into emerging technologies and potential business improvements. Support the development and maintenance of IT standards, procedures and policies. Assist with maintaining IT asset inventories and technical documentation. Identify opportunities to improve systems, processes and ways of working. About You Essential Educated to SQA Higher level or equivalent. Experience installing, supporting and troubleshooting IT infrastructure to technical specifications. Strong knowledge of TCP/IP networking, wired and wireless LANs, ADSL and FTTC WAN connections. Good understanding of PCs, Windows operating systems and Microsoft technologies. Excellent communication and interpersonal skills. Strong attention to detail and problem-solving abilities. Practical, flexible and adaptable approach to work. Ability to work independently with minimal supervision while managing multiple priorities.
Jul 09, 2026
Full time
IT Operations Technician About the Role Barchester Healthcare is looking for an IT Operations Technician to join our IT team and help maintain and support our nationwide IT infrastructure. This is an exciting opportunity for a technically skilled and customer-focused individual who enjoys working across a varied technology environment. You'll play a key role in ensuring our systems, networks and devices remain secure, reliable and effective, supporting colleagues across our homes, hospitals and support functions. Working closely with the wider IT team, you'll provide technical expertise, assist with infrastructure projects, support network operations and help drive continuous improvement across our IT services. What You'll Be Doing Supporting and Maintaining IT Infrastructure Install, maintain and support Barchester's IT operating environment. Configure and deploy IT equipment across homes, hospitals and support offices. Monitor the performance and availability of servers, networks and infrastructure. Perform remote management and support of desktop PCs and laptops. Maintain Windows desktop and laptop images to ensure consistency and security. Ensure all IT equipment remains compliant, secure and up to date. Network and Security Management Assist with server, network and infrastructure administration activities. Manage and maintain firewall configurations across the network. Configure Wi-Fi equipment and support router installations and network connectivity. Support wired and wireless network environments across multiple locations. Assist with maintaining network security and resilience. Providing Technical Support Deliver technical support and advice to colleagues across the business. Work closely with the IT Operations Manager, Network Manager and IT Help Desk to resolve issues. Provide additional support to the Help Desk during periods of high demand or staff absence. Coordinate with third-party suppliers to ensure incidents and infrastructure projects are progressed and resolved effectively. Supporting Projects and Continuous Improvement Contribute to infrastructure upgrades, implementations and technology projects. Provide technical input into emerging technologies and potential business improvements. Support the development and maintenance of IT standards, procedures and policies. Assist with maintaining IT asset inventories and technical documentation. Identify opportunities to improve systems, processes and ways of working. About You Essential Educated to SQA Higher level or equivalent. Experience installing, supporting and troubleshooting IT infrastructure to technical specifications. Strong knowledge of TCP/IP networking, wired and wireless LANs, ADSL and FTTC WAN connections. Good understanding of PCs, Windows operating systems and Microsoft technologies. Excellent communication and interpersonal skills. Strong attention to detail and problem-solving abilities. Practical, flexible and adaptable approach to work. Ability to work independently with minimal supervision while managing multiple priorities.
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: Competitive Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About The Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge required to excel in their roles. Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations. Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team. Provide excellent customer service by communicating effectively and professionally with our partners. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service. Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching. Coach Team Leaders to take ownership of partner queries to deliver world class service. Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team. Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products. Solid experience in customer service (excellent verbal and written communication skills required). Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls. Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader. Ability to prioritise personal and team workload. Holds a Full UK valid driving license Benefits: Salary dependent on experience Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
Jul 09, 2026
Full time
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: Competitive Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About The Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge required to excel in their roles. Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations. Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team. Provide excellent customer service by communicating effectively and professionally with our partners. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service. Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching. Coach Team Leaders to take ownership of partner queries to deliver world class service. Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team. Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products. Solid experience in customer service (excellent verbal and written communication skills required). Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls. Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader. Ability to prioritise personal and team workload. Holds a Full UK valid driving license Benefits: Salary dependent on experience Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
Striker (Field Sales Representative) Sell an Iconic Brand. Own your territory. Win the day with Acosta Europe AND Red Bull Impulse. Client: Red Bull - Impulse Role: Field Sales Representative known internally as a Striker Location: Preston, Fylde Coast and North Lancashire Contract: Permanent Salary : £ 28,796.00 per annum + 12% Performance Bonus, plus Company Vehicle, Fuel Card & Tech Provided This isn't just another field sales role. This is your chance to represent one of the most powerful brands in the world - Red Bull - and turn ambition into visible results, every single day. At Acosta Europe , we partner with world-class brands and give driven people the tools, trust and autonomy to outperform . As a Field Sales Representative in our Impulse team, you won't be stuck behind a desk - you'll be on the front line , building relationships, driving availability, and influencing decisions where it really matters: in stores . The Mission of a Field Sales Representative You'll take ownership of your territory and drive sales like it's your own business . Your focus? Winning prime space Maximising visibility Driving volume Executing flawlessly Beating target If you thrive on results , love face-to-face selling , and get a buzz from seeing your work translate into growth - you'll fit right in. What you'll be doing as a Field Sales Representative Owning relationships with key in-store decision makers Influencing range, availability and promotional execution including winning secondary displays and extra shelf space Executing high-impact merchandising and brand activations Using data and insight to prioritise high-value stores Spotting gaps, fixing issues, and maximising every visit Reporting activity accurately and feeding back market insight Competing to be the best - and being rewarded when you are What we are looking for in our Field Sales Representatives A natural influencer with commercial instincts Target-driven, competitive and resilient Confident talking to anyone - from store staff to manager Organised, self-motivated and happy working independently Tech-savvy and comfortable reporting activity Full UK Manual driving licence Retail, FMCG or field sales experience is a bonus - not a must. We care most about attitude, hunger and drive . Why work for Acosta Europe: Flexible Working Options - Freedom, responsibility and real ownership of your patch Comprehensive Healthcare - medical, dental, vision, plus life insurance and Employee Assistance Programme. Generous Pension Plan - Growing contributions as your service increases helping you plan for the future. Paid Time Off - 22 days holiday, plus bank holidays to recharge. Paid Volunteering Day - Make a difference in your community. Career Development - access to Acosta University and internal promotion programs. Company Tools - Including state of the art technology to ensure you are set up for success, including Laptop and mobile phone. Inclusive Culture - supportive, diverse, and values-driven environment. Employee Engagement - social events, recognition programs, and wellness initiatives. This is a role for people who want more than "just a job". It's for people who want momentum, progression and recognition . At Acosta Europe, we believe diversity and inclusion are the foundation of innovation and success. We welcome people from all backgrounds and experiences, creating a culture where everyone feels valued and empowered to thrive. Ready to make your mark with Acosta Europe and Red Bull? Apply now and turn your hustle into a standout sales career.
Jul 08, 2026
Full time
Striker (Field Sales Representative) Sell an Iconic Brand. Own your territory. Win the day with Acosta Europe AND Red Bull Impulse. Client: Red Bull - Impulse Role: Field Sales Representative known internally as a Striker Location: Preston, Fylde Coast and North Lancashire Contract: Permanent Salary : £ 28,796.00 per annum + 12% Performance Bonus, plus Company Vehicle, Fuel Card & Tech Provided This isn't just another field sales role. This is your chance to represent one of the most powerful brands in the world - Red Bull - and turn ambition into visible results, every single day. At Acosta Europe , we partner with world-class brands and give driven people the tools, trust and autonomy to outperform . As a Field Sales Representative in our Impulse team, you won't be stuck behind a desk - you'll be on the front line , building relationships, driving availability, and influencing decisions where it really matters: in stores . The Mission of a Field Sales Representative You'll take ownership of your territory and drive sales like it's your own business . Your focus? Winning prime space Maximising visibility Driving volume Executing flawlessly Beating target If you thrive on results , love face-to-face selling , and get a buzz from seeing your work translate into growth - you'll fit right in. What you'll be doing as a Field Sales Representative Owning relationships with key in-store decision makers Influencing range, availability and promotional execution including winning secondary displays and extra shelf space Executing high-impact merchandising and brand activations Using data and insight to prioritise high-value stores Spotting gaps, fixing issues, and maximising every visit Reporting activity accurately and feeding back market insight Competing to be the best - and being rewarded when you are What we are looking for in our Field Sales Representatives A natural influencer with commercial instincts Target-driven, competitive and resilient Confident talking to anyone - from store staff to manager Organised, self-motivated and happy working independently Tech-savvy and comfortable reporting activity Full UK Manual driving licence Retail, FMCG or field sales experience is a bonus - not a must. We care most about attitude, hunger and drive . Why work for Acosta Europe: Flexible Working Options - Freedom, responsibility and real ownership of your patch Comprehensive Healthcare - medical, dental, vision, plus life insurance and Employee Assistance Programme. Generous Pension Plan - Growing contributions as your service increases helping you plan for the future. Paid Time Off - 22 days holiday, plus bank holidays to recharge. Paid Volunteering Day - Make a difference in your community. Career Development - access to Acosta University and internal promotion programs. Company Tools - Including state of the art technology to ensure you are set up for success, including Laptop and mobile phone. Inclusive Culture - supportive, diverse, and values-driven environment. Employee Engagement - social events, recognition programs, and wellness initiatives. This is a role for people who want more than "just a job". It's for people who want momentum, progression and recognition . At Acosta Europe, we believe diversity and inclusion are the foundation of innovation and success. We welcome people from all backgrounds and experiences, creating a culture where everyone feels valued and empowered to thrive. Ready to make your mark with Acosta Europe and Red Bull? Apply now and turn your hustle into a standout sales career.
Infrastructure Engineer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham (Garretts Green), or Uxbridge. This role is being advertised in Uxbridge, however the contractual base will be Yeading. While estates work is being carried out in Yeading all posts are being temporarily based at Uxbridge. Successful applicants will start with us at our Uxbridge location. However, everyone will be required to work from Yeading when it reopens in 2028. You will receive the London Weighting allowance of £4,000 while based at Uxbridge and this will continue when we move to Yeading. Salary: £35,663 per annum Vacancy Type: Permanent Job summary The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability. To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen to take the opportunity to learn a broad range of skills across Platform, Digital Communications (Networks) and the Digital Workspace (End user devices), develop yourself and value an exciting, friendly, and healthy working environment, would like an opportunity to deliver a modern, high-quality digital experience, and want to make a real impact on road safety and sustainability, we d love to hear from you. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Responsibilities include but are not limited to: Maintenance of core infrastructure services through incident and problem management. Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services. Drive automation throughout the core infrastructure estate. System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards. Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements. Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use. Management of Junior Infrastructure Engineers Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification We are looking for someone who: Is a confident communicator and team player Real interest in modern IT platforms Has a drive for continuous improvement A passion for delivering quality and results Embraces new technologies to deliver the right solution Has a strong willingness to continually develop and learn To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
Jul 08, 2026
Full time
Infrastructure Engineer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham (Garretts Green), or Uxbridge. This role is being advertised in Uxbridge, however the contractual base will be Yeading. While estates work is being carried out in Yeading all posts are being temporarily based at Uxbridge. Successful applicants will start with us at our Uxbridge location. However, everyone will be required to work from Yeading when it reopens in 2028. You will receive the London Weighting allowance of £4,000 while based at Uxbridge and this will continue when we move to Yeading. Salary: £35,663 per annum Vacancy Type: Permanent Job summary The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability. To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen to take the opportunity to learn a broad range of skills across Platform, Digital Communications (Networks) and the Digital Workspace (End user devices), develop yourself and value an exciting, friendly, and healthy working environment, would like an opportunity to deliver a modern, high-quality digital experience, and want to make a real impact on road safety and sustainability, we d love to hear from you. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Responsibilities include but are not limited to: Maintenance of core infrastructure services through incident and problem management. Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services. Drive automation throughout the core infrastructure estate. System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards. Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements. Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use. Management of Junior Infrastructure Engineers Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification We are looking for someone who: Is a confident communicator and team player Real interest in modern IT platforms Has a drive for continuous improvement A passion for delivering quality and results Embraces new technologies to deliver the right solution Has a strong willingness to continually develop and learn To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
Responsibilities Act as the main point of contact for the contract, coordinating service desk activity across clients, engineers, subcontractors and internal stakeholders. Coordinate the day-to-day operations of the engineering team and ensure engineers are clear on their schedules, locations and job requirements. Plan, track and document all planned preventative maintenance activities. Ensure all PPM works are scheduled within required service windows and that missed services are logged and recovery plans are implemented. Coordinate reactive callouts, organise attendance, support resolution within contract SLAs and provide clear updates to customers. Take ownership of reporting and document control, including exporting, editing, checking and saving service reports in the correct internal and external folders or portals. Review service report content and flag incomplete information, incorrect terminology or missing detail to the relevant engineer or Operations Manager. Keep planners, trackers and booking systems up to date, including PPM planners, HIU planners and other contract trackers. Support quotation administration by reviewing requests, preparing quotations, progressing approvals and coordinating remedial works. Take responsibility for materials and tooling acquisition, including purchase order support and order tracking. Support the RAMS process by reviewing submissions, chasing subcontractor documentation and ensuring records are filed correctly. Review GRNs, supplier invoices, WIP and service review actions, and support weekly operational meetings. Support monthly reporting requirements and customer review meetings where required. Provide wider support to the Canary Wharf and HIU teams and undertake any additional duties reasonably required by the relevant Operations Manager. Schedule engineers, subcontractors and planned works activity. Chase engineer job closures and ensure works are processed correctly within the CAFM system. Run, edit, save and file daily PPM, reactive and service reports. Manage personal and shared inboxes and respond to customer, supplier and engineer queries. Raise callouts and coordinate engineer attendance and communication updates. Maintain planners and booking systems, including HIU bookings when necessary. Raise quotation requests and progress approved remedial works. Order parts and tooling and ensure records are updated correctly. Review GRNs and supplier invoices. Take part in WIP reviews, service reviews and weekly meetings. Ensure monthly reports are completed and submitted within required deadlines. Support customer review meetings and reporting packs where required. Complete toolbox talks and training objectives where applicable. Ensure all of end of month billing is completed on time and that any discrepancies are raised back to the relevant Ops Manager/Team Leader
Jul 08, 2026
Full time
Responsibilities Act as the main point of contact for the contract, coordinating service desk activity across clients, engineers, subcontractors and internal stakeholders. Coordinate the day-to-day operations of the engineering team and ensure engineers are clear on their schedules, locations and job requirements. Plan, track and document all planned preventative maintenance activities. Ensure all PPM works are scheduled within required service windows and that missed services are logged and recovery plans are implemented. Coordinate reactive callouts, organise attendance, support resolution within contract SLAs and provide clear updates to customers. Take ownership of reporting and document control, including exporting, editing, checking and saving service reports in the correct internal and external folders or portals. Review service report content and flag incomplete information, incorrect terminology or missing detail to the relevant engineer or Operations Manager. Keep planners, trackers and booking systems up to date, including PPM planners, HIU planners and other contract trackers. Support quotation administration by reviewing requests, preparing quotations, progressing approvals and coordinating remedial works. Take responsibility for materials and tooling acquisition, including purchase order support and order tracking. Support the RAMS process by reviewing submissions, chasing subcontractor documentation and ensuring records are filed correctly. Review GRNs, supplier invoices, WIP and service review actions, and support weekly operational meetings. Support monthly reporting requirements and customer review meetings where required. Provide wider support to the Canary Wharf and HIU teams and undertake any additional duties reasonably required by the relevant Operations Manager. Schedule engineers, subcontractors and planned works activity. Chase engineer job closures and ensure works are processed correctly within the CAFM system. Run, edit, save and file daily PPM, reactive and service reports. Manage personal and shared inboxes and respond to customer, supplier and engineer queries. Raise callouts and coordinate engineer attendance and communication updates. Maintain planners and booking systems, including HIU bookings when necessary. Raise quotation requests and progress approved remedial works. Order parts and tooling and ensure records are updated correctly. Review GRNs and supplier invoices. Take part in WIP reviews, service reviews and weekly meetings. Ensure monthly reports are completed and submitted within required deadlines. Support customer review meetings and reporting packs where required. Complete toolbox talks and training objectives where applicable. Ensure all of end of month billing is completed on time and that any discrepancies are raised back to the relevant Ops Manager/Team Leader
Infrastructure Engineer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham (Garretts Green), or Uxbridge. This role is being advertised in Uxbridge, however the contractual base will be Yeading. While estates work is being carried out in Yeading all posts are being temporarily based at Uxbridge. Successful applicants will start with us at our Uxbridge location. However, everyone will be required to work from Yeading when it reopens in 2028. You will receive the London Weighting allowance of £4,000 while based at Uxbridge and this will continue when we move to Yeading. Salary: £35,663 per annum Vacancy Type: Permanent Job summary The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability. To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen to take the opportunity to learn a broad range of skills across Platform, Digital Communications (Networks) and the Digital Workspace (End user devices), develop yourself and value an exciting, friendly, and healthy working environment, would like an opportunity to deliver a modern, high-quality digital experience, and want to make a real impact on road safety and sustainability, we d love to hear from you. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Responsibilities include but are not limited to: Maintenance of core infrastructure services through incident and problem management. Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services. Drive automation throughout the core infrastructure estate. System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards. Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements. Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use. Management of Junior Infrastructure Engineers Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification We are looking for someone who: Is a confident communicator and team player Real interest in modern IT platforms Has a drive for continuous improvement A passion for delivering quality and results Embraces new technologies to deliver the right solution Has a strong willingness to continually develop and learn To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
Jul 08, 2026
Full time
Infrastructure Engineer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham (Garretts Green), or Uxbridge. This role is being advertised in Uxbridge, however the contractual base will be Yeading. While estates work is being carried out in Yeading all posts are being temporarily based at Uxbridge. Successful applicants will start with us at our Uxbridge location. However, everyone will be required to work from Yeading when it reopens in 2028. You will receive the London Weighting allowance of £4,000 while based at Uxbridge and this will continue when we move to Yeading. Salary: £35,663 per annum Vacancy Type: Permanent Job summary The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability. To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen to take the opportunity to learn a broad range of skills across Platform, Digital Communications (Networks) and the Digital Workspace (End user devices), develop yourself and value an exciting, friendly, and healthy working environment, would like an opportunity to deliver a modern, high-quality digital experience, and want to make a real impact on road safety and sustainability, we d love to hear from you. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Responsibilities include but are not limited to: Maintenance of core infrastructure services through incident and problem management. Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services. Drive automation throughout the core infrastructure estate. System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards. Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements. Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use. Management of Junior Infrastructure Engineers Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification We are looking for someone who: Is a confident communicator and team player Real interest in modern IT platforms Has a drive for continuous improvement A passion for delivering quality and results Embraces new technologies to deliver the right solution Has a strong willingness to continually develop and learn To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
Job Title: Patient Pathway Coordinator (4) Trust Location: Oxford University Hospitals NHS Foundation Trust Location: Womens Centre, John Radcliffe Hospital, Headley Way, Headington, Oxford, OX3 9DU Hours: Mon-Fri 08:00-16:00 - 37.5 per week Reference: 89618 What you ll be responsible for: The post holder will be expected to provide cross cover the Gynaeoclogy Administrative team as directed by the Team leader on a day-to-day basis according to service need. Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The post holder has responsibility for the provision of a professional comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the Department. This will be through the delivery of a comprehensive administrative service to a specialty team. This will involve providing a full administration service to the consultant team and taking responsibility for managing the whole patient pathway in line with the Elective Access policy and Cancer waiting time targets. Main Tasks and Responsibilities Outpatient Pathway • Administer all new referrals received via the E referral service, ensuring all are electronically triaged by the appropriate clinical staff member and action as required. • Process and log all non-Choose and Book referrals on EPR, including registering new patients in addition to updating existing patient details. • Book new and follow-up outpatient and diagnostic appointments, ensuring that capacity is proactively and efficiently used. This includes booking patients into the correct clinic to ensure that they are seen by the most appropriate clinician. • Reschedule outpatient appointments as a result of patients calling the service, in line with the 18-week RTT / cancer / screening targets and agreed local processes in respect to patient cancellations. • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • As required, complete clinic cancellation forms and ensure appropriately authorised (minimum 6 weeks' notice required) before processing the clinic cancellation on EPR and rescheduling of patient appointments. • Adding additional clinic capacity on EPR as directed by management, to include the use of adding appointment slots on EPR that can be booked via Choose and Book. • To be responsible for actively managing the OP PTL and Incomplete lists. Administration • Provide primary administrative support to the consultants and clinicans, including booking follow up appointments, correspondence support and other administrative duties as required. • With the support of the Assistant Patient Pathway Coordinators, ensure the efficient administration of the service. • Ensure appropriate follow up appointments are booked and escalate to Team Leader and consultant if patient cannot be booked within required time scales • Use of the digital transcription system to produce clinical correspondence to inform referrers, patients, and other relevant parties of patient pathway progress. In doing so, produce correspondence that is of high quality and conforms to the national target of 7 days from the point of clinical delivery / decision. • Open and prioritise incoming post, ensuring supporting information is available when appropriate and taking responsibility for taking action on urgent items in the absence of the clinician / Patient Pathway Coordinator. • Respond to telephone queries coming into the department, taking clear messages to pass to relevant staff to ensure requests are actioned promptly. • Using Scan IT ensure that electronic health records filing is maintained at an extremely high standard, with timely scanning of paper records on to EPR as required. • Ensure accurate filing of paper notes and records is maintained as required. • Follow the tracking procedure for the movement of all patient notes (Case Note Tracking). • On an as and when required basis, update patient details on EPR to include ensuring patients that require discharge are processed accordingly. • Actively use and manage the work lists in Revenue Cycle to manage Patients Missing Follow Up and Deferred patient lists • Act as the first point of contact for patients coming into the department. • Ensure there is adequate cover on the reception desks and ward as required • If required, admit and discharge patients to the ward. • Act upon queries from referrers, patients, and other relevant parties in liaison with clinical staff. Take relevant action to provide reassurance and support to patients and their families by finding appropriate solutions to problems, which requires the ability to understand and explain basic medical procedures and terminology. • Book interpreters for patients prior to appointments and admissions as and when required. • Book transport for patients who require it, in line with local processes and CCG guidelines. • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • Adding additional list capacity on EPR as directed by management. • Book patients as required. Learning, Respect, Delivery, Excellence, Compassion, Improvement Pathway Tracking • To have an excellent working knowledge of the 18 weeks referral to treatment (RTT) rules / Cancer waiting targets / Screening wait times, as required for the job, and use them in conjunction with the OUH Elective Access Policy to proactively manage all patient pathways. • Undertake validation of the 18 week RTT PTLs and contribute to the validation of the cancer PTL where appropriate. Investigate and take appropriate action where pathways are incomplete to ensure that patients are treated in clinical priority and breach date order and that reporting on performance and waiting times is robust. • Escalate pathway issues if required to the Patient Pathway Team Leader and Patient Pathway Manager. • Book in clinical priority and breach date order, whilst monitoring the 18 week / Cancer PTLs or screening list to ensure any late additions are identified and processed appropriately. In doing so, take the necessary steps to avoid target breaches and resolve any issues i.e. 28 day theatre cancellations. • Recognise when patients are on cancer care pathways and proactively link with the MDT Coordinator and MDT Tracker to ensure these patients are actively managed through their diagnosis and treatment. • Ensure Trust systems are updated with patient pathway status information and that data quality is maintained. • Liaise with internal and external colleagues to share patient pathway information and diagnostic information, and expedite patient journeys where needed. • Ensure inter-provider transfers are timely and that the appropriate paperwork has been completed and sent or received. • Liaise with clinical coders to ensure patient notes are available so that all patient episodes are coded accurately and promptly. • Co-ordinate appointments and procedures at others hospitals and organisations, where the pathway requires input from these. • Ensure accurate information is added to EPR / Infoflex and other internal and external IT systems and databases, as required. • Liaise with external commissioners if required Patient Pathway • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • Raising clinic capacity issue to management via the Patient Pathway Team Leader and Patient Pathway Manager. • Adding additional list capacity on EPR as directed by management. • Book patients as required. General • Demonstrate high levels of customer care and be an ambassador for customer care within the Trust. • Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff. • Answer all telephone calls in a timely manner and action as appropriate. • Maintain patient confidentiality at all times. • Be flexible in your approach to work, such as covering other job roles at an appropriate grade or site, and to include varying working hours to ensure the service maintains a minimum level of cover during its core hours of 08:00 to 17:00. • Retrieve notes and ensure all patient information is available in a timely manner for all appropriate outpatient appointments, diagnostic appointments and inpatient / daycase procedures, checking demographics at every stage and locating lost notes where appropriate. • Support the Team Leader, Patient Pathway Manager and Service Manager in the . click apply for full job details
Jul 08, 2026
Seasonal
Job Title: Patient Pathway Coordinator (4) Trust Location: Oxford University Hospitals NHS Foundation Trust Location: Womens Centre, John Radcliffe Hospital, Headley Way, Headington, Oxford, OX3 9DU Hours: Mon-Fri 08:00-16:00 - 37.5 per week Reference: 89618 What you ll be responsible for: The post holder will be expected to provide cross cover the Gynaeoclogy Administrative team as directed by the Team leader on a day-to-day basis according to service need. Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The post holder has responsibility for the provision of a professional comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the Department. This will be through the delivery of a comprehensive administrative service to a specialty team. This will involve providing a full administration service to the consultant team and taking responsibility for managing the whole patient pathway in line with the Elective Access policy and Cancer waiting time targets. Main Tasks and Responsibilities Outpatient Pathway • Administer all new referrals received via the E referral service, ensuring all are electronically triaged by the appropriate clinical staff member and action as required. • Process and log all non-Choose and Book referrals on EPR, including registering new patients in addition to updating existing patient details. • Book new and follow-up outpatient and diagnostic appointments, ensuring that capacity is proactively and efficiently used. This includes booking patients into the correct clinic to ensure that they are seen by the most appropriate clinician. • Reschedule outpatient appointments as a result of patients calling the service, in line with the 18-week RTT / cancer / screening targets and agreed local processes in respect to patient cancellations. • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • As required, complete clinic cancellation forms and ensure appropriately authorised (minimum 6 weeks' notice required) before processing the clinic cancellation on EPR and rescheduling of patient appointments. • Adding additional clinic capacity on EPR as directed by management, to include the use of adding appointment slots on EPR that can be booked via Choose and Book. • To be responsible for actively managing the OP PTL and Incomplete lists. Administration • Provide primary administrative support to the consultants and clinicans, including booking follow up appointments, correspondence support and other administrative duties as required. • With the support of the Assistant Patient Pathway Coordinators, ensure the efficient administration of the service. • Ensure appropriate follow up appointments are booked and escalate to Team Leader and consultant if patient cannot be booked within required time scales • Use of the digital transcription system to produce clinical correspondence to inform referrers, patients, and other relevant parties of patient pathway progress. In doing so, produce correspondence that is of high quality and conforms to the national target of 7 days from the point of clinical delivery / decision. • Open and prioritise incoming post, ensuring supporting information is available when appropriate and taking responsibility for taking action on urgent items in the absence of the clinician / Patient Pathway Coordinator. • Respond to telephone queries coming into the department, taking clear messages to pass to relevant staff to ensure requests are actioned promptly. • Using Scan IT ensure that electronic health records filing is maintained at an extremely high standard, with timely scanning of paper records on to EPR as required. • Ensure accurate filing of paper notes and records is maintained as required. • Follow the tracking procedure for the movement of all patient notes (Case Note Tracking). • On an as and when required basis, update patient details on EPR to include ensuring patients that require discharge are processed accordingly. • Actively use and manage the work lists in Revenue Cycle to manage Patients Missing Follow Up and Deferred patient lists • Act as the first point of contact for patients coming into the department. • Ensure there is adequate cover on the reception desks and ward as required • If required, admit and discharge patients to the ward. • Act upon queries from referrers, patients, and other relevant parties in liaison with clinical staff. Take relevant action to provide reassurance and support to patients and their families by finding appropriate solutions to problems, which requires the ability to understand and explain basic medical procedures and terminology. • Book interpreters for patients prior to appointments and admissions as and when required. • Book transport for patients who require it, in line with local processes and CCG guidelines. • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • Adding additional list capacity on EPR as directed by management. • Book patients as required. Learning, Respect, Delivery, Excellence, Compassion, Improvement Pathway Tracking • To have an excellent working knowledge of the 18 weeks referral to treatment (RTT) rules / Cancer waiting targets / Screening wait times, as required for the job, and use them in conjunction with the OUH Elective Access Policy to proactively manage all patient pathways. • Undertake validation of the 18 week RTT PTLs and contribute to the validation of the cancer PTL where appropriate. Investigate and take appropriate action where pathways are incomplete to ensure that patients are treated in clinical priority and breach date order and that reporting on performance and waiting times is robust. • Escalate pathway issues if required to the Patient Pathway Team Leader and Patient Pathway Manager. • Book in clinical priority and breach date order, whilst monitoring the 18 week / Cancer PTLs or screening list to ensure any late additions are identified and processed appropriately. In doing so, take the necessary steps to avoid target breaches and resolve any issues i.e. 28 day theatre cancellations. • Recognise when patients are on cancer care pathways and proactively link with the MDT Coordinator and MDT Tracker to ensure these patients are actively managed through their diagnosis and treatment. • Ensure Trust systems are updated with patient pathway status information and that data quality is maintained. • Liaise with internal and external colleagues to share patient pathway information and diagnostic information, and expedite patient journeys where needed. • Ensure inter-provider transfers are timely and that the appropriate paperwork has been completed and sent or received. • Liaise with clinical coders to ensure patient notes are available so that all patient episodes are coded accurately and promptly. • Co-ordinate appointments and procedures at others hospitals and organisations, where the pathway requires input from these. • Ensure accurate information is added to EPR / Infoflex and other internal and external IT systems and databases, as required. • Liaise with external commissioners if required Patient Pathway • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • Raising clinic capacity issue to management via the Patient Pathway Team Leader and Patient Pathway Manager. • Adding additional list capacity on EPR as directed by management. • Book patients as required. General • Demonstrate high levels of customer care and be an ambassador for customer care within the Trust. • Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff. • Answer all telephone calls in a timely manner and action as appropriate. • Maintain patient confidentiality at all times. • Be flexible in your approach to work, such as covering other job roles at an appropriate grade or site, and to include varying working hours to ensure the service maintains a minimum level of cover during its core hours of 08:00 to 17:00. • Retrieve notes and ensure all patient information is available in a timely manner for all appropriate outpatient appointments, diagnostic appointments and inpatient / daycase procedures, checking demographics at every stage and locating lost notes where appropriate. • Support the Team Leader, Patient Pathway Manager and Service Manager in the . click apply for full job details
Infrastructure Engineer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham (Garretts Green), or Uxbridge. This role is being advertised in Uxbridge, however the contractual base will be Yeading. While estates work is being carried out in Yeading all posts are being temporarily based at Uxbridge. Successful applicants will start with us at our Uxbridge location. However, everyone will be required to work from Yeading when it reopens in 2028. You will receive the London Weighting allowance of £4,000 while based at Uxbridge and this will continue when we move to Yeading. Salary: £35,663 per annum Vacancy Type: Permanent Job summary The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability. To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen to take the opportunity to learn a broad range of skills across Platform, Digital Communications (Networks) and the Digital Workspace (End user devices), develop yourself and value an exciting, friendly, and healthy working environment, would like an opportunity to deliver a modern, high-quality digital experience, and want to make a real impact on road safety and sustainability, we d love to hear from you. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Responsibilities include but are not limited to: Maintenance of core infrastructure services through incident and problem management. Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services. Drive automation throughout the core infrastructure estate. System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards. Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements. Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use. Management of Junior Infrastructure Engineers Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification We are looking for someone who: Is a confident communicator and team player Real interest in modern IT platforms Has a drive for continuous improvement A passion for delivering quality and results Embraces new technologies to deliver the right solution Has a strong willingness to continually develop and learn To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
Jul 08, 2026
Full time
Infrastructure Engineer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham (Garretts Green), or Uxbridge. This role is being advertised in Uxbridge, however the contractual base will be Yeading. While estates work is being carried out in Yeading all posts are being temporarily based at Uxbridge. Successful applicants will start with us at our Uxbridge location. However, everyone will be required to work from Yeading when it reopens in 2028. You will receive the London Weighting allowance of £4,000 while based at Uxbridge and this will continue when we move to Yeading. Salary: £35,663 per annum Vacancy Type: Permanent Job summary The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability. To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen to take the opportunity to learn a broad range of skills across Platform, Digital Communications (Networks) and the Digital Workspace (End user devices), develop yourself and value an exciting, friendly, and healthy working environment, would like an opportunity to deliver a modern, high-quality digital experience, and want to make a real impact on road safety and sustainability, we d love to hear from you. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Responsibilities include but are not limited to: Maintenance of core infrastructure services through incident and problem management. Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services. Drive automation throughout the core infrastructure estate. System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards. Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements. Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use. Management of Junior Infrastructure Engineers Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification We are looking for someone who: Is a confident communicator and team player Real interest in modern IT platforms Has a drive for continuous improvement A passion for delivering quality and results Embraces new technologies to deliver the right solution Has a strong willingness to continually develop and learn To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
My public sector client based in Durham requires a Fleet Hire Desk Assistant to support the busy Fleet Services Operations Department. The role is paying 13.05 per hour and running through to October 2026. The hours support flexibility on start times and is a standard week of 37.5 hours per week. The role purpose is to assist the Fleet Services Operations Supervisor and Business Manager in all elements of the hiring operation including the Operation's Team EV controlled assets. Ensuring that the hire contracts managed by Fleet Services are provided to the requirements of the customer and contract, audit and financial compliance is maintained. Duties and responsibilities will include: Co-ordinate and process on & off hire requests, allocation to authorised suppliers and provide the service in accordance with DCC policies and procedures. Utilising 'off-pricing schedule' protocols to allocate orders via further competitions in line with contractual and audit requirements. Consult with customers to ensure vehicles, site accommodation, skips, plant and equipment are provided to operational requirements and contractual compliance. Consult with suppliers to ensure vehicles, site accommodation, skips, plant and equipment are provided to contract specification/compliance and meet the requirements of the customer. Accurately and efficiently record vehicles, site accommodation, skips, plant and equipment hire data on to the Fleet Management System and record as required within a timely manner ensuring effective dataset processing, invoice settlement, query settlement, reporting and recharging. Liaise with Business Support to facilitate fuel fob allocation, including where changes are required due to exchanges Monitoring and management of vehicle assets to ensure IFRS16 Leasing - Contract Agreements compliance. Working with suppliers and authorised hirers to ensure financial compliance whilst supporting operational requirements. Liaise with suppliers, authorised hirers, Fleet Workshops as appropriate to ensure all MOTs, LOLER, inspections, including post incident inspections etc are undertaken in line with contractual, audit and management requirements. Facilitate the updating of vehicles and road legal plant on DCC insurers Motor Insurance database, ensuring vehicles are updated on insurance in accordance with DCC policy and the 4th European Motor Insurance Directive. Carry out vehicle inspections in accordance with DCC Policy and Procedures. Other tasks include recording non compliances, reporting any damage investigations, accidents of incidents and placing on the internal systems. The ideal candidate must be experienced in public facing role using transaction type systems. Accuracy, attention to detail, flexibility and teamworking are essential to this business-critical team. Please apply with your CV in the first instance to (url removed) Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 08, 2026
Seasonal
My public sector client based in Durham requires a Fleet Hire Desk Assistant to support the busy Fleet Services Operations Department. The role is paying 13.05 per hour and running through to October 2026. The hours support flexibility on start times and is a standard week of 37.5 hours per week. The role purpose is to assist the Fleet Services Operations Supervisor and Business Manager in all elements of the hiring operation including the Operation's Team EV controlled assets. Ensuring that the hire contracts managed by Fleet Services are provided to the requirements of the customer and contract, audit and financial compliance is maintained. Duties and responsibilities will include: Co-ordinate and process on & off hire requests, allocation to authorised suppliers and provide the service in accordance with DCC policies and procedures. Utilising 'off-pricing schedule' protocols to allocate orders via further competitions in line with contractual and audit requirements. Consult with customers to ensure vehicles, site accommodation, skips, plant and equipment are provided to operational requirements and contractual compliance. Consult with suppliers to ensure vehicles, site accommodation, skips, plant and equipment are provided to contract specification/compliance and meet the requirements of the customer. Accurately and efficiently record vehicles, site accommodation, skips, plant and equipment hire data on to the Fleet Management System and record as required within a timely manner ensuring effective dataset processing, invoice settlement, query settlement, reporting and recharging. Liaise with Business Support to facilitate fuel fob allocation, including where changes are required due to exchanges Monitoring and management of vehicle assets to ensure IFRS16 Leasing - Contract Agreements compliance. Working with suppliers and authorised hirers to ensure financial compliance whilst supporting operational requirements. Liaise with suppliers, authorised hirers, Fleet Workshops as appropriate to ensure all MOTs, LOLER, inspections, including post incident inspections etc are undertaken in line with contractual, audit and management requirements. Facilitate the updating of vehicles and road legal plant on DCC insurers Motor Insurance database, ensuring vehicles are updated on insurance in accordance with DCC policy and the 4th European Motor Insurance Directive. Carry out vehicle inspections in accordance with DCC Policy and Procedures. Other tasks include recording non compliances, reporting any damage investigations, accidents of incidents and placing on the internal systems. The ideal candidate must be experienced in public facing role using transaction type systems. Accuracy, attention to detail, flexibility and teamworking are essential to this business-critical team. Please apply with your CV in the first instance to (url removed) Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Customer Service Advisor Trainer Salary: 14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Trainer, working on a new desk with our client, Capgemini. In this role, you will be responsible managing the compilation, promotion and delivery of training material to new and existing employees. What you'll do Schedule training across the service desk Update the Client training database Identification and analysis of training courses required with steer from the Line Manger Delivering and facilitating training courses to new starters Ensure new starters readiness to go live in line with Client requirements Co-ordinate course attendance Identify and communicate any areas of improvement Ensure quality of new and existing user documentation and training materials Build and maintain a close working relationship with Service Centre Operations Managers / Team Leaders What you'll bring Previous experience in a Service Desk/ Training role Excellent written and verbal communication skills Good MS Office skills Organised, self-motivated, creative thinker, team player Ability to work independently without close supervision If you're looking for fulfilling role helping your workforce to take a steppingstone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jul 08, 2026
Seasonal
Customer Service Advisor Trainer Salary: 14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Trainer, working on a new desk with our client, Capgemini. In this role, you will be responsible managing the compilation, promotion and delivery of training material to new and existing employees. What you'll do Schedule training across the service desk Update the Client training database Identification and analysis of training courses required with steer from the Line Manger Delivering and facilitating training courses to new starters Ensure new starters readiness to go live in line with Client requirements Co-ordinate course attendance Identify and communicate any areas of improvement Ensure quality of new and existing user documentation and training materials Build and maintain a close working relationship with Service Centre Operations Managers / Team Leaders What you'll bring Previous experience in a Service Desk/ Training role Excellent written and verbal communication skills Good MS Office skills Organised, self-motivated, creative thinker, team player Ability to work independently without close supervision If you're looking for fulfilling role helping your workforce to take a steppingstone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
An automotive component manufacturer with sites across Europe requires an IT Service Desk Analyst to act as the first point of contact for all IT users within the automotive manufacturing organisation. The ideal candidate will have proven IT system knowledge. Commutable from: St Helens, Warrington, Halewood, Liverpool, Prescot, Knowsley, Widnes Salary: £28,000 - £33,000 p.a. Suitable for: IT Support Analyst, Service Desk Technician, Help Desk Analyst, IT Help Desk Technician, Desktop Support Analyst, Technical Support Analyst, IT Support Technician, First Line Support Analyst (1st Line Support), Help Desk Support Technician The Role Reporting into the IT Manager you will have the following duties: - Incident and request management logging and tracking user issues ensuring all incidents are assigned with the correct priority. - Technical support resolve common IT issues with hardware, software and network connectivity. - User access management The creation and deletion of user accounts. The Person Educated to a minimum of CompTIA level you will have the following experience: - A basic understanding of IT concepts with a willingness to develop deeper technical competence. - Proven ability to own tasks and see them through to completion. - Willingness to travel between your main site in the North West to the sister plant in the West Midlands. To apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details.
Jul 08, 2026
Full time
An automotive component manufacturer with sites across Europe requires an IT Service Desk Analyst to act as the first point of contact for all IT users within the automotive manufacturing organisation. The ideal candidate will have proven IT system knowledge. Commutable from: St Helens, Warrington, Halewood, Liverpool, Prescot, Knowsley, Widnes Salary: £28,000 - £33,000 p.a. Suitable for: IT Support Analyst, Service Desk Technician, Help Desk Analyst, IT Help Desk Technician, Desktop Support Analyst, Technical Support Analyst, IT Support Technician, First Line Support Analyst (1st Line Support), Help Desk Support Technician The Role Reporting into the IT Manager you will have the following duties: - Incident and request management logging and tracking user issues ensuring all incidents are assigned with the correct priority. - Technical support resolve common IT issues with hardware, software and network connectivity. - User access management The creation and deletion of user accounts. The Person Educated to a minimum of CompTIA level you will have the following experience: - A basic understanding of IT concepts with a willingness to develop deeper technical competence. - Proven ability to own tasks and see them through to completion. - Willingness to travel between your main site in the North West to the sister plant in the West Midlands. To apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details.
Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide strong leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations and business objectives. As Service Delivery Manager, you will be responsible for the day-to-day leadership and performance of our Service Desk function, overseeing 1st Line, 2nd Line, and Service Management teams. You will ensure service excellence by driving the achievement of contractual KPIs, managing customer escalations, producing insightful service reporting, and maintaining high standards of operational performance across the support function. Duties Include: Ensure contractual KPIs, SLAs and compliance targets are consistently achieved. Build strong working relationships with Heads of Department to support business objectives and service delivery. Develop and deliver the Service Management Plan in line with organisational goals. Drive a culture of continuous improvement, accountability and service excellence. Manage resources effectively to deliver high-quality services within budget. Maintain and oversee key elements of the Service Management System (SMS). Maintain and develop the service catalogue to meet customer requirements. Identify service trends, risks and opportunities for improvement through data analysis. Lead major incident response and recovery activities. Ensure compliance with relevant regulations, standards and internal processes. Gather and act on customer feedback to enhance service quality. Monitor, review and improve service management processes and performance. Skills and Experience: Proven leadership experience within an IT Service Delivery or Managed Services environment. Strong knowledge of service management frameworks and best practices, including ITIL. Experience working with ISO / IEC 20000 service management standards. Excellent people management, coaching and team development skills. Experience of working within a Managed Service Provider. Strong stakeholder management and relationship-building abilities. Experience managing KPIs, SLAs and service performance reporting. Ability to analyse data and drive continual service improvements. Strong problem-solving and decision-making capabilities. Experience managing major incidents and customer escalations. Excellent organisational, communication and planning skills. Commercial awareness with experience managing budgets and resources. A proactive, customer-focused approach with a commitment to service excellence. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Jul 08, 2026
Full time
Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide strong leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations and business objectives. As Service Delivery Manager, you will be responsible for the day-to-day leadership and performance of our Service Desk function, overseeing 1st Line, 2nd Line, and Service Management teams. You will ensure service excellence by driving the achievement of contractual KPIs, managing customer escalations, producing insightful service reporting, and maintaining high standards of operational performance across the support function. Duties Include: Ensure contractual KPIs, SLAs and compliance targets are consistently achieved. Build strong working relationships with Heads of Department to support business objectives and service delivery. Develop and deliver the Service Management Plan in line with organisational goals. Drive a culture of continuous improvement, accountability and service excellence. Manage resources effectively to deliver high-quality services within budget. Maintain and oversee key elements of the Service Management System (SMS). Maintain and develop the service catalogue to meet customer requirements. Identify service trends, risks and opportunities for improvement through data analysis. Lead major incident response and recovery activities. Ensure compliance with relevant regulations, standards and internal processes. Gather and act on customer feedback to enhance service quality. Monitor, review and improve service management processes and performance. Skills and Experience: Proven leadership experience within an IT Service Delivery or Managed Services environment. Strong knowledge of service management frameworks and best practices, including ITIL. Experience working with ISO / IEC 20000 service management standards. Excellent people management, coaching and team development skills. Experience of working within a Managed Service Provider. Strong stakeholder management and relationship-building abilities. Experience managing KPIs, SLAs and service performance reporting. Ability to analyse data and drive continual service improvements. Strong problem-solving and decision-making capabilities. Experience managing major incidents and customer escalations. Excellent organisational, communication and planning skills. Commercial awareness with experience managing budgets and resources. A proactive, customer-focused approach with a commitment to service excellence. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
ISO Manager The Role Are you an experienced ISO and Compliance Manager Are you someone who ensures organisations maintain full adherence to all statutory, regulatory, contractual, and certification-based obligations The ISO Manager is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. You will be managing, maintaining and continually improving ISO management systems (9001, 27001, 20000, 14001) and supporting organisational risk management and maintaining relevant registers. You ll also be planning and coordinating audit activity, including, internal audit schedules, supporting external surveillance/ recertification audits and maintaining controlled documentation evidencing conformity. About You: You will have 3+ years experience in a similar ISO or compliance focused role. You will have strong knowledge of ISO frameworks and audit processes, demonstrating excellent documentation, audit and evidence tracking skills. You will have the ability to work in a fast-paced environment independently, and in a team, take ownership of your work and bring a positive, proactive approach to your work. You will have strong organisational and communication skills, with the ability to build effective relationships across both technical and non-technical teams. Additionally, you will demonstrate an analytical approach with the ability to translate regulatory and compliance requirements into practical business processes. About Us Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. As part of our team, you ll enjoy: Salary of £40,000 to £45,000 per annum. Company Profit Share (first £3,600 is tax free (eligibility criteria apply . Holiday of 22 days per annum (increasing with length of service). In addition, 8 Bank Holidays. Birthday as additional paid leave (eligibility criteria apply). Ongoing training and support. Private Medical Insurance (including dental) following successful completion of probation. Hybrid working (following successful completion of probation). Fresh fruit, the occasional pizza and a posh coffee machine! To Know Before Applying Regretfully, Trusted Technology Partnership is NOT a sponsoring organisation and is, therefore, not able to sponsor you for a visa if you require one (such as Tier 2) to work in the UK.
Jul 08, 2026
Full time
ISO Manager The Role Are you an experienced ISO and Compliance Manager Are you someone who ensures organisations maintain full adherence to all statutory, regulatory, contractual, and certification-based obligations The ISO Manager is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. You will be managing, maintaining and continually improving ISO management systems (9001, 27001, 20000, 14001) and supporting organisational risk management and maintaining relevant registers. You ll also be planning and coordinating audit activity, including, internal audit schedules, supporting external surveillance/ recertification audits and maintaining controlled documentation evidencing conformity. About You: You will have 3+ years experience in a similar ISO or compliance focused role. You will have strong knowledge of ISO frameworks and audit processes, demonstrating excellent documentation, audit and evidence tracking skills. You will have the ability to work in a fast-paced environment independently, and in a team, take ownership of your work and bring a positive, proactive approach to your work. You will have strong organisational and communication skills, with the ability to build effective relationships across both technical and non-technical teams. Additionally, you will demonstrate an analytical approach with the ability to translate regulatory and compliance requirements into practical business processes. About Us Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. As part of our team, you ll enjoy: Salary of £40,000 to £45,000 per annum. Company Profit Share (first £3,600 is tax free (eligibility criteria apply . Holiday of 22 days per annum (increasing with length of service). In addition, 8 Bank Holidays. Birthday as additional paid leave (eligibility criteria apply). Ongoing training and support. Private Medical Insurance (including dental) following successful completion of probation. Hybrid working (following successful completion of probation). Fresh fruit, the occasional pizza and a posh coffee machine! To Know Before Applying Regretfully, Trusted Technology Partnership is NOT a sponsoring organisation and is, therefore, not able to sponsor you for a visa if you require one (such as Tier 2) to work in the UK.
ISO Manager The Role Are you an experienced ISO and Compliance Manager Are you someone who ensures organisations maintain full adherence to all statutory, regulatory, contractual, and certification-based obligations The ISO Manager is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. You will be managing, maintaining and continually improving ISO management systems (9001, 27001, 20000, 14001) and supporting organisational risk management and maintaining relevant registers. You ll also be planning and coordinating audit activity, including, internal audit schedules, supporting external surveillance/ recertification audits and maintaining controlled documentation evidencing conformity. About You: You will have 3+ years experience in a similar ISO or compliance focused role. You will have strong knowledge of ISO frameworks and audit processes, demonstrating excellent documentation, audit and evidence tracking skills. You will have the ability to work in a fast-paced environment independently, and in a team, take ownership of your work and bring a positive, proactive approach to your work. You will have strong organisational and communication skills, with the ability to build effective relationships across both technical and non-technical teams. Additionally, you will demonstrate an analytical approach with the ability to translate regulatory and compliance requirements into practical business processes. About Us Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. As part of our team, you ll enjoy: Salary of £40,000 to £45,000 per annum. Company Profit Share (first £3,600 is tax free (eligibility criteria apply . Holiday of 22 days per annum (increasing with length of service). In addition, 8 Bank Holidays. Birthday as additional paid leave (eligibility criteria apply). Ongoing training and support. Private Medical Insurance (including dental) following successful completion of probation. Hybrid working (following successful completion of probation). Fresh fruit, the occasional pizza and a posh coffee machine! To Know Before Applying Regretfully, Trusted Technology Partnership is NOT a sponsoring organisation and is, therefore, not able to sponsor you for a visa if you require one (such as Tier 2) to work in the UK.
Jul 08, 2026
Full time
ISO Manager The Role Are you an experienced ISO and Compliance Manager Are you someone who ensures organisations maintain full adherence to all statutory, regulatory, contractual, and certification-based obligations The ISO Manager is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. You will be managing, maintaining and continually improving ISO management systems (9001, 27001, 20000, 14001) and supporting organisational risk management and maintaining relevant registers. You ll also be planning and coordinating audit activity, including, internal audit schedules, supporting external surveillance/ recertification audits and maintaining controlled documentation evidencing conformity. About You: You will have 3+ years experience in a similar ISO or compliance focused role. You will have strong knowledge of ISO frameworks and audit processes, demonstrating excellent documentation, audit and evidence tracking skills. You will have the ability to work in a fast-paced environment independently, and in a team, take ownership of your work and bring a positive, proactive approach to your work. You will have strong organisational and communication skills, with the ability to build effective relationships across both technical and non-technical teams. Additionally, you will demonstrate an analytical approach with the ability to translate regulatory and compliance requirements into practical business processes. About Us Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. As part of our team, you ll enjoy: Salary of £40,000 to £45,000 per annum. Company Profit Share (first £3,600 is tax free (eligibility criteria apply . Holiday of 22 days per annum (increasing with length of service). In addition, 8 Bank Holidays. Birthday as additional paid leave (eligibility criteria apply). Ongoing training and support. Private Medical Insurance (including dental) following successful completion of probation. Hybrid working (following successful completion of probation). Fresh fruit, the occasional pizza and a posh coffee machine! To Know Before Applying Regretfully, Trusted Technology Partnership is NOT a sponsoring organisation and is, therefore, not able to sponsor you for a visa if you require one (such as Tier 2) to work in the UK.
Red Snapper Recruitment Limited
Stanley, County Durham
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. ICT Service Operations Manager Location: Gosforth OR Stanley (Hybrid Working) Salary: 62,546 per annum Contract: Permanent, Full Time (37 hours per week) Gosforth OR Stanley (Hybrid Working as standard 3-4 days in office - must be flexible to work in the office 5 days per week if needed) Lead the Future of ICT Service Delivery Are you an experienced ICT leader with a passion for delivering high-performing, secure, and customer-focused technology services? We're looking for an ICT Service Operations Manager to lead a talented technical team responsible for delivering exceptional ICT services across a complex organisation. This is an exciting opportunity to play a key role in shaping digital services, driving operational excellence, and supporting major technology transformation programmes. If you're an experienced leader with expertise across service operations, cloud infrastructure, cyber security, and IT service management, we'd love to hear from you. The Role Reporting to the Head of ICT & Digital Services, you'll provide strategic and operational leadership across Service Desk, Infrastructure, Cloud Services, End User Computing, and Cyber Security. You'll lead multidisciplinary technical teams, ensuring services remain secure, reliable, resilient, and continuously improving while supporting both day-to-day operations and future digital transformation initiatives. Key Responsibilities Lead Service Desk, Infrastructure, Cloud, End User Computing and Cyber Security teams. Drive the delivery of high-quality ICT services across 1st, 2nd and 3rd line support. Embed ITIL best practice across Incident, Problem, Change and Continual Service Improvement. Manage cloud infrastructure, cyber security platforms and operational technology services. Lead and mentor technical managers and develop high-performing teams. Work closely with development teams to improve service transition and operational readiness. Make key technical and operational decisions to support successful project delivery. Manage third-party suppliers and service providers to achieve agreed service levels. Develop and monitor SLAs, KPIs and service reporting for senior leadership. Support business continuity, disaster recovery planning and operational resilience. Contribute to ICT strategy, digital transformation and continuous improvement initiatives. About You You'll be an experienced ICT operations leader who enjoys building strong teams and delivering excellent customer-focused services. Essential Experience Significant experience managing ICT Service Operations within a complex environment. Proven leadership of Service Desk, Infrastructure, Cloud and Security teams. Strong experience managing Microsoft Azure cloud environments and enterprise infrastructure. Excellentoperationalcyber security knowledge including: Security monitoring Incident response Vulnerability management Endpoint protection Experience managing enterprise networking, end user computing and modern workplace technologies. Strong supplier and contract management experience. Experience delivering ITIL-based service management and continual service improvement. Experience developing service reporting, KPIs and operational performance frameworks. Experience leading multidisciplinary technical teams through change and transformation. Qualifications Relevant ICT qualification or equivalent professional experience. ITIL v4 Foundation (minimum requirement). Higher-level ITIL certifications are desirable. Full UK driving licence (desirable). What You'll Bring You'll be someone who can: Inspire and develop high-performing technical teams. Build strong relationships with stakeholders across the organisation. Think strategically while remaining operationally focused. Balance service delivery, security and innovation. Analyse complex technical and business information to make informed decisions. Champion continuous improvement and modern ways of working. Communicate confidently with both technical and non-technical audiences. What's on Offer? In addition to a competitive salary, you'll benefit from: 62,546 annual salary 26 days annual leave, increasing to 31 days with service Birthday leave Occupational pension scheme Health cash plan Flexible benefits package Funding for professional qualifications, conferences and learning opportunities Opportunity to play a leading role in an ambitious digital transformation programme Regular office attendance and travel between regional sites will be required, so applicants should live within reasonable commuting distance. Apply Today If you're an experienced ICT leader looking for your next challenge and want to shape the future of technology services within a forward-thinking organisation, we'd love to hear from you. Apply now to be considered. Closing Date: 26 July 2026 Please note: Applications may close early if sufficient high-quality applications are received. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jul 08, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. ICT Service Operations Manager Location: Gosforth OR Stanley (Hybrid Working) Salary: 62,546 per annum Contract: Permanent, Full Time (37 hours per week) Gosforth OR Stanley (Hybrid Working as standard 3-4 days in office - must be flexible to work in the office 5 days per week if needed) Lead the Future of ICT Service Delivery Are you an experienced ICT leader with a passion for delivering high-performing, secure, and customer-focused technology services? We're looking for an ICT Service Operations Manager to lead a talented technical team responsible for delivering exceptional ICT services across a complex organisation. This is an exciting opportunity to play a key role in shaping digital services, driving operational excellence, and supporting major technology transformation programmes. If you're an experienced leader with expertise across service operations, cloud infrastructure, cyber security, and IT service management, we'd love to hear from you. The Role Reporting to the Head of ICT & Digital Services, you'll provide strategic and operational leadership across Service Desk, Infrastructure, Cloud Services, End User Computing, and Cyber Security. You'll lead multidisciplinary technical teams, ensuring services remain secure, reliable, resilient, and continuously improving while supporting both day-to-day operations and future digital transformation initiatives. Key Responsibilities Lead Service Desk, Infrastructure, Cloud, End User Computing and Cyber Security teams. Drive the delivery of high-quality ICT services across 1st, 2nd and 3rd line support. Embed ITIL best practice across Incident, Problem, Change and Continual Service Improvement. Manage cloud infrastructure, cyber security platforms and operational technology services. Lead and mentor technical managers and develop high-performing teams. Work closely with development teams to improve service transition and operational readiness. Make key technical and operational decisions to support successful project delivery. Manage third-party suppliers and service providers to achieve agreed service levels. Develop and monitor SLAs, KPIs and service reporting for senior leadership. Support business continuity, disaster recovery planning and operational resilience. Contribute to ICT strategy, digital transformation and continuous improvement initiatives. About You You'll be an experienced ICT operations leader who enjoys building strong teams and delivering excellent customer-focused services. Essential Experience Significant experience managing ICT Service Operations within a complex environment. Proven leadership of Service Desk, Infrastructure, Cloud and Security teams. Strong experience managing Microsoft Azure cloud environments and enterprise infrastructure. Excellentoperationalcyber security knowledge including: Security monitoring Incident response Vulnerability management Endpoint protection Experience managing enterprise networking, end user computing and modern workplace technologies. Strong supplier and contract management experience. Experience delivering ITIL-based service management and continual service improvement. Experience developing service reporting, KPIs and operational performance frameworks. Experience leading multidisciplinary technical teams through change and transformation. Qualifications Relevant ICT qualification or equivalent professional experience. ITIL v4 Foundation (minimum requirement). Higher-level ITIL certifications are desirable. Full UK driving licence (desirable). What You'll Bring You'll be someone who can: Inspire and develop high-performing technical teams. Build strong relationships with stakeholders across the organisation. Think strategically while remaining operationally focused. Balance service delivery, security and innovation. Analyse complex technical and business information to make informed decisions. Champion continuous improvement and modern ways of working. Communicate confidently with both technical and non-technical audiences. What's on Offer? In addition to a competitive salary, you'll benefit from: 62,546 annual salary 26 days annual leave, increasing to 31 days with service Birthday leave Occupational pension scheme Health cash plan Flexible benefits package Funding for professional qualifications, conferences and learning opportunities Opportunity to play a leading role in an ambitious digital transformation programme Regular office attendance and travel between regional sites will be required, so applicants should live within reasonable commuting distance. Apply Today If you're an experienced ICT leader looking for your next challenge and want to shape the future of technology services within a forward-thinking organisation, we'd love to hear from you. Apply now to be considered. Closing Date: 26 July 2026 Please note: Applications may close early if sufficient high-quality applications are received. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Graphics Project Manager Location: Stansted, Essex Salary: DOE Company: A leading large format signage and display company with a strong portfolio of clients. Our client operates across the UK and oversees, predominantly providing exhibition and display solutions. Role: We are looking for a talented Project Manager to join our client s team on a full-time basis and oversee the successful execution of projects. You will plan and designate project resources - ensuring all departments are provided with the specific project information to enable the correct and timely manufacture and installation. On occasion the preparation of budgets and/or estimates may be required. Liaising and communicating directly with clients is extremely important, by way of face-to-face meetings, email and / or telephone conversations. In the role you will be tasked with managing new and existing client accounts on a day-to-day b basis whilst possessing the drive to go out and win contracts with new clients. Proposing and costing signage solutions to clients. Serve as a day-to-day contact. Participate in meetings with existing clients and internal teams. Ensures high quality standards in all client deliverables. Ensure that all projects are delivered on-time, within scope and within budget. Requirements: Looking for an account manager/project manager with experience in the signage/large format or events industry, however, we would consider someone within a similar role so long as their industry / background is relatable to the types of service we provide, e.g. materials, creative for property / events, etc. This experience may be site or project management based. Someone with energy, who currently enjoys working within the signage (or similar) industry and is looking for a varied role working from both behind the desk and onsite. The successful candidate will take a flexible approach to the role, acknowledging that they will get out of it what they put in. The successful candidate will be someone with a high level of attention to detail and have the ability to think outside of the box. Proven working experience in project / account management. Knowledge of exhibitions Excellent client-facing and internal communication skills Apply: Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent. Key words; account manager / project manager / project manager / customer service / client services / project management / signage / POS / display / LED / sign and display / large format / print / events / Exhibitions / Stansted / Essex / Project Coordinator
Jul 08, 2026
Full time
Graphics Project Manager Location: Stansted, Essex Salary: DOE Company: A leading large format signage and display company with a strong portfolio of clients. Our client operates across the UK and oversees, predominantly providing exhibition and display solutions. Role: We are looking for a talented Project Manager to join our client s team on a full-time basis and oversee the successful execution of projects. You will plan and designate project resources - ensuring all departments are provided with the specific project information to enable the correct and timely manufacture and installation. On occasion the preparation of budgets and/or estimates may be required. Liaising and communicating directly with clients is extremely important, by way of face-to-face meetings, email and / or telephone conversations. In the role you will be tasked with managing new and existing client accounts on a day-to-day b basis whilst possessing the drive to go out and win contracts with new clients. Proposing and costing signage solutions to clients. Serve as a day-to-day contact. Participate in meetings with existing clients and internal teams. Ensures high quality standards in all client deliverables. Ensure that all projects are delivered on-time, within scope and within budget. Requirements: Looking for an account manager/project manager with experience in the signage/large format or events industry, however, we would consider someone within a similar role so long as their industry / background is relatable to the types of service we provide, e.g. materials, creative for property / events, etc. This experience may be site or project management based. Someone with energy, who currently enjoys working within the signage (or similar) industry and is looking for a varied role working from both behind the desk and onsite. The successful candidate will take a flexible approach to the role, acknowledging that they will get out of it what they put in. The successful candidate will be someone with a high level of attention to detail and have the ability to think outside of the box. Proven working experience in project / account management. Knowledge of exhibitions Excellent client-facing and internal communication skills Apply: Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent. Key words; account manager / project manager / project manager / customer service / client services / project management / signage / POS / display / LED / sign and display / large format / print / events / Exhibitions / Stansted / Essex / Project Coordinator
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Jul 08, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Are you a IT Technician looking for work in a school environment?It is MANDATORY that applicants have IT Technician experience and be proficient in looking after school networks, installing, ordering and maintaining software and hardware and provide technical support to teachers and pupils. You MUST BE willing to work on a TEMPORARY basis and between the hours of 8:00am & 4:30pm.This is a full time role, throughout the school year and there may also be an opportunity to move to a permanent contract within the school you work at, although this is not guaranteed.As a School IT Technician your day to day responsibilities will include but not limited to:- Assist and respond quickly if students or staff need help in the classroom when using thenetwork, internet and software.- Maintain, set up and test ICT equipment, including related equipment.- Provide support to all ICT users within the school, reacting to Helpdesk queries.- Assist the ICT Manager with the set up, management and monitoring of the school's emailprovision, access, firewall and filtering.YOU WILL BE REQUIRED TO FULLY REGISTER WITH US INCLUDING PROVIDING RIGHT TO WORK DOCUMENTS ALONG WITH OBTAINING AN ENHANCED CHILD WORKFORCE DBS THAT WILL BE PROCESSED BY US BUT COME AT A COST OF £56 (UNLESS YOU ALREADY HAVE ONE REGISTERED ON THE UPDATE SERVICE). PLEASE ONLY APPLY IF YOU ARE ABLE TO DO THIS.Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
Jul 08, 2026
Seasonal
Are you a IT Technician looking for work in a school environment?It is MANDATORY that applicants have IT Technician experience and be proficient in looking after school networks, installing, ordering and maintaining software and hardware and provide technical support to teachers and pupils. You MUST BE willing to work on a TEMPORARY basis and between the hours of 8:00am & 4:30pm.This is a full time role, throughout the school year and there may also be an opportunity to move to a permanent contract within the school you work at, although this is not guaranteed.As a School IT Technician your day to day responsibilities will include but not limited to:- Assist and respond quickly if students or staff need help in the classroom when using thenetwork, internet and software.- Maintain, set up and test ICT equipment, including related equipment.- Provide support to all ICT users within the school, reacting to Helpdesk queries.- Assist the ICT Manager with the set up, management and monitoring of the school's emailprovision, access, firewall and filtering.YOU WILL BE REQUIRED TO FULLY REGISTER WITH US INCLUDING PROVIDING RIGHT TO WORK DOCUMENTS ALONG WITH OBTAINING AN ENHANCED CHILD WORKFORCE DBS THAT WILL BE PROCESSED BY US BUT COME AT A COST OF £56 (UNLESS YOU ALREADY HAVE ONE REGISTERED ON THE UPDATE SERVICE). PLEASE ONLY APPLY IF YOU ARE ABLE TO DO THIS.Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
