113 jobs found

Our clients highly prioritise delivering exceptional customer service and are dedicated to ensuring the smooth functioning of their Enterprise System. They are in search of a skilled Customer Support Analyst to help address customer inquiries and issues related to their ERP. The analyst will collaborate with clients both remotely and in-person when necessary, providing assistance in system configuration and troubleshooting with the goal of resolving issues efficiently. Exceptional problem-solving abilities, along with excellent communication and customer service skills, are qualities that will set outstanding candidates apart. The role These duties must consistently align with the current company policies, and due to the dynamic nature of our business, your job description may evolve over time. Periodically, you may also be called upon to engage in other tasks of a similar nature that align with your skills and capabilities, as directed by management. Serve as the primary point of contact for resolving ERP issues and delivering technical support to end users. Investigate and troubleshoot complex problems to identify effective solutions. Monitor and manage ERP incidents, ensuring timely resolution and clear communication with customers. Escalate high-priority incidents and non-conformance with SLA as needed. Provide guidance and assistance to end-users on system functionality, processes, and best practices. Effectively manage and prioritise the outstanding call list. Proactively monitor and update assigned incidents to ensure timely resolution. Request assistance from the development team for incidents requiring specialised knowledge. Undertake software development when necessary, adhering to company standards and managing work through the version control system. Promote and uphold high levels of customer service and satisfaction. Analyse and assess user requirements, propose system enhancements if necessary, and escalate requests to the development team. Document support activities, incident resolutions, and create knowledge base articles for future reference. Reports expected from you Document all work performed on a timesheet for accurate time tracking. Log all support issues systematically within the support system. Provide the line manager with real-time information on actual hours and current progress for ongoing projects. Your skills and qualifications Proven experience in roles such as an IT help desk technician or similar customer support positions. Proficient in supporting integrations with third-party applications. While Crystal Reports proficiency is not essential, it would be advantageous, and the successful candidate may be required to undergo training. Familiarity with WMS Systems is a plus. Tech-savvy individual with experience in a technology-related field. Capable of breaking down technological processes and delivering clear, step-by-step instructions. Excellent verbal and written communication skills. Self-motivated with a keen willingness to learn. Dedication to providing exceptional customer service. Team-oriented mindset with openness to constructive feedback. Enthusiastic about learning new technologies and systems. Demonstrated expertise in supporting Office 365, Active Directory, Windows 10/11, and Windows Server operating systems. In-depth knowledge of computer systems, including experience troubleshooting both hardware and software. Ability to diagnose and resolve various technical issues. Strong problem-solving, analytical, and debugging skills, with the ability to work effectively in a team environment

Salesforce Analyst/Administrator Location: Lutterworth, UK Working Pattern: Hybrid (Minimum 2 days per week in the office, with flexibility for remote working) Are you an experienced Salesforce professional looking for an opportunity to take ownership of a critical CRM platform and influence business-wide digital transformation? Working across the business, you will be responsible for ensuring the Salesforce platform remains robust, secure, and optimised to support both current operations and future growth. The Role As Salesforce Analyst & Administrator, you will act as the subject matter expert for the Salesforce ecosystem, driving continuous improvement, enhancing automation, and ensuring best practices are embedded across the platform. You will collaborate with stakeholders at all levels to understand business requirements, translate them into technical solutions, and maintain a high-performing Salesforce environment. Key Responsibilities Design, implement and maintain Salesforce data models, security models and platform architecture Define requirements and integration strategies for new features and business initiatives Lead Salesforce development activities using best practices across Apex, Lightning Components and automation frameworks Establish and manage governance, change control and release management processes Work closely with senior stakeholders, translating technical concepts into clear business language Maintain detailed documentation covering system design, integrations and data flows Manage user accounts, permissions, roles and profiles Configure Salesforce objects, fields, page layouts and workflows to align with business processes Develop and enhance automation using tools such as Flow Builder Manage platform security, sharing rules, data imports and data quality initiatives Create insightful reports and dashboards to support business decision-making Provide user support, troubleshooting and training across the organisation Manage and prioritise a backlog of enhancement requests and system improvements Coordinate Salesforce releases, audits and ongoing maintenance activities Ensure systems remain compliant with ISO and Quality Management System requirements About You To be successful in this role, you will bring a strong blend of technical Salesforce knowledge, business analysis capability and stakeholder engagement experience. Essential Skills & Experience Minimum 5 years' experience in Salesforce Administration and/or Salesforce Analyst positions Salesforce certifications such as: Salesforce Administrator Salesforce Certified System Architect Salesforce Certified Application Architect Salesforce Certified Technical Architect (CTA) Proven experience with CRM workflows, data modelling, data migration and API integrations Strong understanding of automation logic and Salesforce best practices Experience translating business requirements into technical solutions Demonstrated ability to identify and implement continuous improvement opportunities Excellent troubleshooting, communication and documentation skills Core Competencies Strong planning and organisational ability Excellent deadline and pressure management Analytical thinking and creative problem-solving Customer-focused communication skills Relationship building, mentoring and collaboration Ability to provide technical leadership and influence Salesforce strategy Desirable Degree in Computer Science, Engineering or a related discipline, or equivalent practical experience What's on Offer? Hybrid working with flexibility Opportunity to take ownership of a business-critical Salesforce platform Exposure to strategic projects and senior stakeholders A collaborative environment where your expertise will directly influence business success Ongoing professional development and certification support If you're a Salesforce expert who enjoys combining technical excellence with business impact, please apply today!

Senior Business Analyst Worcestershire Based Hybrid Working Salary: £45,000 - £68,000 12-month FTC We are seeking an experienced Senior Business Analyst to act as the bridge between business needs and solution delivery, for a 12-month FTC. This role represents the voice of the customer and wider organisation, ensuring initiatives are aligned to strategic objectives and deliver measurable value. The successful candidate will build strong relationships across the business, synthesise information from multiple sources, and translate complex requirements into clear, actionable outcomes. You will combine analytical thinking with a delivery-focused mindset, ensuring change is implemented effectively and efficiently. Key Responsibilities Evaluate existing business processes, identify areas for improvement, and design practical solutions spanning user experience, operational processes, and system enhancements Engage with stakeholders at all levels to understand objectives and translate these into defined business requirements and outcomes Analyse current operating models using qualitative and quantitative research, applying data modelling techniques to improve efficiency and effectiveness Collaborate closely with technical teams to convert business requirements into technical specifications and user stories for development sprints Facilitate workshops, meetings, and training sessions to drive alignment and clarity Assess solution options, evaluating risks, benefits, and business impact About You Proven experience in a Business Analyst role within a regulated or complex environment Strong problem-solving skills with the ability to create shared understanding around challenges and solutions Critical thinker who can balance stakeholder needs with broader business priorities Confident facilitator, able to lead discussions and drive consensus Strong relationship-building skills, with the ability to engage and collaborate across multiple teams and seniority levels What s on Offer Flexible working arrangements and competitive annual leave Pension scheme and additional employee benefits Health and wellbeing support initiatives Ongoing professional development and tailored learning opportunities If you are interested in this opportunity and would like to hear more, please apply for the opportunity with an updated CV and contact information.

We are recruiting for an Analytical Engineer on behalf of one of the UK's most recognised and celebrated personal lines insurers. The successful candidate will be working alongside a talented team of Data & AI Engineers, Data Scientists, Analysts, Developers and Architects to design and deliver cutting-edge machine learning and AI-driven solutions. From enabling advanced analytics to supporting product innovation across the business, work will directly influence how we harness data to drive smarter decisions and better customer outcomes. This is a fantastic opportunity for someone who thrives in a collaborative, agile environment and is excited by the challenge of building scalable, high-performance data products using modern cloud technologies. Key Responsibilities Designing, building and maintaining scalable data products. Developing and optimising data pipelines, ensuring high-quality, reliable and accessible datasets for analytics and AI use cases. Collaborating with product managers and cross-functional agile squads to deliver data-driven solutions, including GenAI applications. Integrating and transforming data from multiple sources, ensuring adherence to data quality, governance and technical standards. Contributing to the continuous improvement of analytics engineering processes, tools and best practices across the wider data community. Key Requirements Strong hands-on experience with modern cloud data platforms (e.g. Databricks or Snowflake), ideally within AWS environments. Advanced programming and data engineering skills in Python, PySpark and SQL, with a solid understanding of ETL pipelines and data transformation. Proven experience in data modelling (end-to-end), including performance optimisation using tools such as DBT and distributed processing frameworks like SparkSQL. Experience with CI / CD, version control (e.g. Git, Jenkins) and pipeline orchestration tools such as Airflow. A collaborative mindset with excellent interpersonal skills, and a passion for building robust, scalable data platforms. We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information.

We are currently recruiting for an IT Support Manager to join a well-established and highly successful business based in Luton on an interim/temp basis for an immediate start. This is a fantastic opportunity for an experienced IT professional to join the business at an exciting time, supporting a busy internal IT function and taking ownership of day-to-day operations whilst also leading a small team of 2. The business is looking for someone who can come in quickly and make an immediate impact, helping to support a number of ongoing projects whilst ensuring the smooth running of the IT support function. Longer term this is a permanent position and something that will be recruited for, meaning the person in this role could put themselves in the drivers' seat to be considered for that and first choice! But equally, if you're just free and looking to support the team for a few months, that'd be extremely helpful and of suit too. This role would suit someone who enjoys remaining hands-on technically whilst also leading and developing others. You'll act as the senior technical point of escalation within the team whilst managing two IT Support Analysts and helping to ensure the department continues to deliver an excellent service across the business. This is a hybrid role, with employees required to work from the Luton office three days per week. Hours are Monday to Friday, 9am - 5pm, with an hours break, a 35 hour working week in total. The salary on offer for this position is 43,000 - 48,000 depending on experience, so on a temp basis this would be weekly pay and a day rate of 165 to 185 + holiday pay. Duties: Line managing, mentoring and developing two IT Support Analysts. Managing day-to-day team administration including holiday planning, absence management and ensuring adequate site cover. Overseeing helpdesk activity and ensuring tickets and tasks are managed effectively. Acting as the senior technical escalation point for complex IT issues. Supporting and maintaining network infrastructure, servers and cloud-based systems. Liaising with stakeholders across the business, translating technical information into clear and understandable language. Ensuring high levels of system availability and coordinating preventative maintenance activities. Taking ownership of smaller technical projects including hardware upgrades, software updates and security improvements. Supporting the delivery of larger IT projects alongside the IT Manager. Creating and maintaining technical documentation, processes and standard operating procedures. Driving continuous improvement across IT support processes and service delivery. Candidate requirements: Previous experience in a busy, hands-on IT support environment. Previous experience managing, mentoring or leading junior team members. Strong technical knowledge across network infrastructure, server administration and Microsoft Office 365/Azure environments. Experience supporting business-critical systems and applications. Excellent communication skills with the ability to build relationships across all levels of the business. Highly organised with strong project coordination and workload management skills. A proactive and solutions-focused approach. Ability to prioritise effectively and work well under pressure. Experience supporting ERP systems would be advantageous, particularly Business Central. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Role : Senior Product Designer (VP) Location : London and Northampton Duration : 6 months Overall purpose of the role As a Product Designer for Barclays, you will play a crucial role in a massive transformation as the business partners with Brookfield Asset Management to build a new payment acceptance business. The purpose of this role is to help revamp operations so the business can deliver with fintech agility while retaining the resilience of a long-standing bank. You will be instrumental in bridging the gap between technology and product to drive new initiatives forward, focusing on value-added services, deepening customer relationships, and conducting discovery work for products. Key responsibilities Investigate and design alternative payment options and strategies. Articulate and understand operational and technical requirements to bring together cohesive customer experiences and journeys across multiple teams. Enable existing and future value streams, focusing broadly on how these are presented to customers. Work both independently and collaboratively as part of a scrum team, partnering closely with the Product Owner. Key skills Demonstrable experience operating within the payments industry, including knowledge of acquiring and payment flows. Background working with PSPs, ISVs, Banks, or Fintechs (experience in SME, large corporate, or EU markets is highly relevant). Ability to work effectively across customer journey, operational, and technology areas. Experience working in an Analyst capacity with the ability to formulate and make actionable recommendations. A strong, adaptable mindset is essential; practical experience and the right attitude are valued much higher than formal qualifications. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

THE COMPANY Ramsden International are an award-winning British Grocery Export Business, proud to supply 24,000+ products to more than 650 customers in 133 countries worldwide. ROLE OVERVIEW The purpose of this role is to transform data into meaningful commercial insight that drives informed decision-making across the business. The successful candidate will work closely with stakeholders at all levels to understand the underlying business needs behind data requests, challenge assumptions, identify risks and opportunities, and deliver clear, commercially focused recommendations. Acting as a key link between operational teams, commercial functions, and technical data sources, the role is responsible for converting complex and often fragmented data into actionable insight that supports business growth, profitability, efficiency and operational performance. The role requires a commercially minded and analytical individual who can communicate findings clearly, influence decision-making and help embed a data-driven approach across the business. KEY RESPONSIBILITIES Data Collection & Validation Analyse and interpret sales, revenue, margin and gross profit data to identify trends, risks and opportunities that support commercial performance and strategic decision-making. Ensure data accuracy, consistency and integrity across reporting processes. Data Analysis & Commercial Insight Conduct detailed analysis and statistical modelling to identify patterns, trends and anomalies across the business, including but not limited to: Category performance and trend analysis Promotional and campaign effectiveness Seasonal trend analysis and forecasting Claims trend identification and recommendation of corrective actions Budget modelling and forecasting support Proactive sales performance analysis Private Label performance analysis by market to identify growth opportunities Identification of new business and market opportunities Reporting & Dashboard Development Develop and maintain automated reports and interactive dashboards using Power BI and other reporting tools. Present data in a clear, accessible and commercially meaningful format to support decision-making across the business. Market & Commercial Strategy Provide insight and analysis to support wider commercial strategy, including market sizing, territory performance, customer trends and identification of growth opportunities across individual markets and regions. Stakeholder Collaboration Work collaboratively with operational, commercial and leadership teams to understand business requirements and deliver actionable insight. Translate complex data into clear, concise recommendations for non-technical stakeholders. Continuous Improvement Identify opportunities to improve reporting processes, data quality, operational efficiency and overall commercial performance. Support the development of a data-driven culture across the business. PERSON SPECIFICATION Techincal Tools Power Query M SQL C# / .NET Reading Java HTTP / JavaScript development / CGI Claude Code use but with demonstrable manual programming ability DuckDB / Parquet / PostgreSQL Windows Scripting (.bat / PS1) Excel Macros & VBA Technical Skills Experience using SQL and/or other relevant coding languages for data extraction, analysis and automation Strong understanding of statistical analysis, modelling and forecasting techniques Experience developing and automating reporting processes and dashboards Proficient in data visualisation and reporting tools such as Power BI, Excel or similar platforms Ability to work with large and complex data sets from multiple business systems and sources Essential Skills & Attributes Commercial Awareness: Strong commercial acumen with the ability to identify opportunities, risks and performance drivers through data analysis Problem Solving: Analytical and solution-focused mindset with a proactive approach to identifying improvements and supporting business growth Communication Skills: Ability to translate complex data into clear, meaningful and actionable insights for non-technical audiences Stakeholder Management: Confident working with stakeholders across multiple departments and levels of seniority Curiosity & Initiative: Naturally inquisitive with the confidence to challenge assumptions, ask questions and drive continuous improvement Attention to Detail: High level of accuracy and attention to detail when handling and interpreting data Ramsden International are committed to building a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We believe that diversity strengthens our teams, drives innovation, and helps us better serve our customers and communities .

Dynamics 365 Sales CRM Solution Architect / Tech Lead Location: London (Hybrid - 3 days onsite) Rate: 60- 86 per hour Contract: 6-12 Months (Extension Likely) Start: ASAP Clearance: Must be eligible for FADV clearance (5 years employment references, 5 years UK address history, DBS and educational certificates) The Opportunity We're supporting a major global financial services organisation on a large-scale CRM transformation programme and are seeking an experienced Dynamics 365 Sales CRM Solution Architect / Technical Lead . This is a hands-on architecture role requiring a strong blend of Dynamics 365 Sales , Power Platform , and Azure Integration expertise. You'll provide technical leadership whilst remaining close to design, development, and delivery activities. The client is looking for someone with deep Dynamics experience across enterprise-scale implementations and stakeholder-facing environments. Key Responsibilities Lead the architecture and design of Dynamics 365 Sales CRM solutions. Drive delivery across Dynamics 365, Dataverse, Power Platform, and Azure services. Design scalable, secure, and high-performing CRM platforms. Work closely with business stakeholders to define requirements and solution roadmaps. Lead integration design using Azure Functions, Logic Apps, Service Bus, and REST APIs. Establish development standards, governance, and best practices. Support application lifecycle management, deployment approaches, and release governance. Provide technical leadership to developers, analysts, and project stakeholders. Essential Experience Extensive experience delivering Dynamics 365 Sales CRM solutions. Strong Solution Architecture and Technical Lead experience. Deep knowledge of: Dynamics 365 Sales Dataverse Power Platform Power Apps (Model-Driven Apps) Power Automate Customer Insights Sales Accelerator Strong hands-on development capability including: C# .NET JavaScript Plugins Custom Workflow Activities REST APIs Experience designing enterprise integrations using: Azure Functions Logic Apps Service Bus Azure Data Factory Azure Key Vault Strong stakeholder management and communication skills. Experience working within Agile delivery environments. Highly Desirable Banking, financial services, insurance, or regulated industry experience. Dynamics 365 Customer Insights experience. Azure DevOps and CI/CD experience. Microsoft Dynamics and Power Platform certifications. Experience leading offshore or distributed development teams. What We're Looking For This role would suit a senior consultant who has successfully delivered multiple Dynamics 365 Sales implementations and enjoys operating across architecture, stakeholder engagement, technical design, and hands-on development. You'll be comfortable leading solution discussions with senior business stakeholders while also providing technical direction across Dynamics 365, Power Platform, Dataverse, and Azure integration services. Interested? Apply now with your latest CV for immediate consideration.

Job Title: Product Analyst Location: Gateshead, 2-3 days per week Contract Type: Temporary (12 Months) Working Pattern: Full Time Are you ready to embark on a new adventure in the world of finance and insurance? Our client, a leading financial institution, is looking for a dynamic Product Analyst to join their team in Gateshead on a temporary contract for 12 months. If you're passionate about product management and eager to make a difference, we want to hear from you! What You'll Do: As a Product Analyst, you will be at the forefront of product development. Your responsibilities will include: Collaborating with Product Managers and stakeholders to transform business needs into actionable product features. Articulating product vision and requirements in a clear, concise manner for diverse audiences including stakeholders, end users, and development teams. Prioritizing and managing the Feature backlog based on value metrics within the SAFe Agile framework. Establishing acceptance criteria and refining features in collaboration with Product Managers and Scrum teams. Overseeing user acceptance testing and ensuring that deployed code meets agreed standards. Communicating regularly with stakeholders about upcoming features, risks, and release decisions. About You: We're seeking someone who is: Experienced in business analysis, planning, and product management. An excellent communicator, able to convey complex ideas to both technical and non-technical audiences. Proficient in problem-solving and time management, with the ability to juggle multiple tasks and deadlines. A team player who can also work independently in a fast-paced environment. Why Join Us? This is your chance to be part of a vibrant and innovative team focused on enhancing customer experiences across the financial landscape. You will: Engage in quarterly planning sessions, playing a critical role in the success of our deliverables. Work closely with cross-functional teams, including engineering, operations, risk, and marketing, to drive impactful product strategies. Contribute to a culture of continuous improvement and agile methodologies that encourage frequent inspection and adaptation. What Makes Us Unique At our organization, we believe in the power of curiosity, collaboration, and determination. Every team member is encouraged to think creatively and act decisively to deliver exceptional results for our customers. Whether you succeed or learn, we celebrate every step of the journey together! Ready to Make Your Mark? If you're excited to tackle challenges and drive innovation in the financial services sector, we want to hear from you! Apply now to take the next step in your career as a Product Analyst and help us shape the future of financial services. Apply Today! Join us in creating meaningful experiences that empower businesses and individuals alike. Your next chapter starts here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

IT & Software Business Analyst - Salesforce Implementation Leeds plus WFH A large-scale professional services organisation in Leeds is urgently seeking a new IT & Software Business Analyst to join their team on a contract basis. They are going through a significant IT transformation programme - implementing Salesforce and a number of other new business applications to change the way they work and deliver to customers. This is a hybrid role with a mix of office working and extensive home working options. As the successful candidate you must have: A strong track record as a Business Analyst, focused on software / applications delivery & integration. Ideally 5+ years The ability and gravitas to own the the whole BA process and take the lead within large scale CRM/ERP implementation/integration projects (Budgets 500k+) Experience of the full life cycle as a BA - from requirements gathering to the testing phases of software projects You must have experience of working as a BA end to end through a project lifecycle Business Change experience Experience of managing/designing the test phase is also essential Experience of Waterfall and Agile methodologies Experience of Salesforce integration projects would be an advantage, but not essential Any experience of ERP or off-the-shelf (COTS) software would also be valued Experience of working in a large, complex organisation would be an advantage Be an excellent communicator who can deal with both technical and non-technical challenging stakeholders The client would like a candidate who is flexible and adaptable to pick up responsibilities which might not ordinarily be part of a pure BA role e.g. change management / training / Project management / product ownership etc. Someone who can pick up a problem or a task and run with it without too much hand holding. The role is initially a 6 month contract position but there is also the opportunity to convert to perm if you wish. This is an excellent role and I have interview slots available and ready to be filled. So do apply ASAP to be considered if you have the required skills and experience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Think Specialist Recruitment are delighted to be working with a Global organisation based within the Watford area. This long standing client of ours have an opportunity for a Data Analyst to come and join them on a 12 month maternity cover contract. The successful candidate will have previous experience within data analysis, be comfortable with large amounts of data, as well as the ability to read, crunch and explain data. This candidate will be someone who is able to start a 12 month contract at the end/mid August. Salary - £45,000 - £52,000 depending on experience Monday - Friday - 9am - 5pm with 1 day working from home a weekSystems used - Alteryx, Excel and TableauSome of the duties will include: Drive visibility, transparency and analytical rigour across promotional and pricing decisions Support the development and implementation of consistent promotional decision-making processes Contribute to pricing and promotional strategies, ensuring commercial value and business impact are achieved Collaborate with cross-functional teams to tailor promotional plans and support sales teams with pricing insights Own the collection, integration and management of large quantitative and qualitative datasets, including sales, financial, consumer, economic and competitor data Prepare, validate and manage datasets for analytical tools, working closely with Key Account Managers and other stakeholders Perform data quality and consistency checks, including reconciliation against P&L data Upload and maintain data within reporting tools such as Excel, Tableau and other analytical platforms, ensuring accuracy and integrity Analyse complex datasets to identify trends, opportunities and recommendations that support pricing decisions Support the development and sharing of promotional pricing best practices and guidelines across the business Produce and maintain monthly pricing and promotional reporting, including competitor activity and pricing scorecards Present findings and insights in a clear and meaningful way to both technical and non-technical audiences The suitable candidate: Strong analytical and problem-solving skills with the ability to interpret complex data Advanced Excel skills and experience with Tableau, Alteryx or similar analytical and data preparation tools Ability to quickly learn new software, systems and databases Experience mining and manipulating large datasets to generate meaningful insights Excellent attention to detail with a high level of accuracy Naturally curious with a proactive approach to learning and continuous improvement Strong communication skills with the ability to explain technical findings to a broad business audience Confident working collaboratively across multiple teams and stakeholders Ability to prioritise workload and work effectively in a fast-paced environment Looking for the next step in your career? Think Specialist Recruitment.Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

JRRL are seeking a Data Analyst for a financial services company. Offering full training, this is an office-based role with good career progression , great benefits, profit sharing and free parking. You will be consulting with 10-20 corporate companies with a diverse range of complexity and manage the development, production and delivery of data sets providing specific services to financial organisations. Main Duties for the Data Analyst : Ensure high levels of personal professionalism and responsibility with a total regard for data security Establish strong and effective relationships with clients and maintain excellent service delivery by gathering, collating and analysing data Design, specify, build, communicate, develop and propose Excel data sets in collaboration with colleagues and clients Build an understanding of the market landscape including competitor information, customer/market data, technological developments, regulatory changes and political pressures Utilise market knowledge and identify opportunities for reporting enhancements Provide insightful analysis of current trends and unusual performance patterns that emerge from numerical reports, for the benefit of clients and to support the Directors and Principal Consultants at meetings Skills and Experience for the Data Analyst : Strong numeracy/ analytical degree with proven ability to understand data and complex patterns Excellent communication skills with the ability to influence clients The proficiency to structure and write comprehensive technical reports The ability to identify improvements Advanced level of Microsoft Excel knowledge with the capability and capacity to work with large data sets, statistical functions and macros (training given on macros) Determined and resilient with a positive attitude Live local to Bromley/Orpington/Sidcup/Chislehurst as the role is office based Benefits: Annual discretionary bonus scheme up to 5% of basic salary 26 days holiday + Bank Holidays. Basic holiday allowance increases with length of service to a maximum of 33 days after 10 years. Option to buy up to an additional 10 days as part of holiday buy/sell scheme BUPA Income protection Critical illness cover (6 months salary for 5 years) Matching pension payments Death in service Good career prospects Flexible working hours You will be joining a successful and progressive company with a history of providing support to financial institutions. This role is a full-time, permanent position.

Job Description Management Group: Finance and Corporate Services Department: Strategy, Performance and Complaints Section: Strategy and Performance Job Title: Performance Business Intelligence Officer Reports to: Senior Data Analyst Purpose of the job To analyse customer needs to create, maintain and disseminate reports to managers and users in line with statutory and service specific requirements ensuring that reports are accurate and fit for purpose and meet users requirements. To implement and maintain data pipelines allowing data to be pulled from systems using a combination of SQL and APIs to a centralised warehouse using Extract Transformation and Load (ETL) processes enabling data analysis across the team. To create, maintain and produce reports that meet the needs of regulatory inspection and for monitoring performance, enabling effective service management, service improvement and the completion of surveys and statutory returns. Further development using Power BI to incorporate data across the entire corporate landscape and create insightful dashboards for partnership work. Principal Accountabilities Implementation Establish and analyse reporting requirements. Design enhancements to existing reports to meet changes in regulatory requirements. Streamlining and automating performance reporting wherever possible. Designing and implementing Power BI models from various data sources to create a centralised dashboard. Designing and implementing ETL pipelines to support with self-service reporting (Power BI) and enabling larger data sets to be analysed by the performance team. Produce usable technical documentation and user guides for applications Development of report design, layout and data definition for reports and logic for performance measures/statutory returns. Perform testing and problem resolution of new and enhanced reports. Manage implementation/deployment in accordance with change management and other approval procedures. Support service areas in using data to drive improvement, contributing proposals for remedial action where required. To ensure data contributes towards the Council meeting its statutory duties, particularly in relation to Equalities, regulators and statistical returns. Creating and writing reports to provide essential data and information required to support the preparation for external assessment and inspection. Provide technical guidance and advice on the suitability/feasibility of requests. To provide data and information required for needs assessments to build the Council s understanding of local needs including the issues affecting minority groups and provide insight for the Council, supported by evidence. To ensure data, research, management information and performance reports are accurate and comprehensible for staff, managers and Councillors. To undertake specified duties and tasks linked to the Strategy and Performance Team across Directorates. Organisational Control and Development To ensure that working practices and processes are developed that maximise the use of technology to ensure efficient and effective delivery of services to residents. To automate performance reporting to meet business needs and provide it via self-serve for clients. To develop internal & external service or functional networks to facilitate joint working, sharing of best practice and information. To review and develop the structures, procedures and working methods for which the post holder is responsible to ensure an integrated, effective and efficient approach to the delivery of services. Staff Management and Development To demonstrate achievement, drive and ownership to enhance and develop as an individual. Develop the skills of colleagues to support the production of reports. To lead and support the work of Data Analysts, providing professional and technical guidance on major issues and directly supervising the work of immediate subordinates. To line manage staff/agency workers or consultant resources engaged to assist in performance or data work from time to time Personal Effectiveness To work collaboratively with colleagues to ensure a One Council approach to work. To establish and develop effective working relationships and productive partnerships with relevant colleagues and partners. To deal promptly with all matters requiring the post holder s personal attention. To be fully conversant with relevant statutory provisions and the Council s constitution, processes and procedures and develop the full range of managerial and professional skills and knowledge to satisfy the requirements of the post. To keep up to date and comply with council policies on equality & diversity, health & safety, data protection, freedom of information, financial regulations, standing orders and other statutory and local policies and procedures. Person Specification Management Group: Finance and Corporate Services Department: Strategy, Performance and Complaints Section: Strategy and Performance Job Title: Business Intelligence Engineer Degree or equivalent experience Evidence of continuing professional development (b) Relevant technical experience, knowledge & skills/abilities Experience of gap analysis and data quality issues Experience and knowledge of developing and maintaining a reports catalogue and data relationships Experience of data presentation types (Table, Crosstab, Chart) Experience of different query structures (Simple, Combined, Merged) Understanding of Data Warehouse principles SQL Knowledge - TSQL, Stored Procedures, Common Table Expression (CTE) Python Report writing SSRS Power Platform such as PowerApps, Power Automate, Power BI and SharePoint. Knowledge of Liquid Logic either Adults or Childrens system Understanding of versioning and software lifecycles Knowledge and understanding of the legislation that relates to the handling of date and reporting and recording data (c) Other Additional Requirements Ability to create, test and validate reports and data. Able to be a credible adviser to senior managers & Members and demonstrate an insight/appreciation of their perspective. Able to develop detailed project plans and monitor their implementation. Able to demonstrate a commitment to equal opportunities and customer care Able to work successfully as part of a team, demonstrating a commitment to the team s aims and objectives High level of IT skills including knowledge of metadata elements (refresh date, owner etc), experience of multiple source queries (understanding of metrics and aggregates, understanding of contexts and context-specific metrics, understanding of underlying schemas/universes) Ability to develop & test to a provided specification and interpret business requirements into a technical specification Comply with our legal responsibilities under the Data Protection Act 2018 and thus General Data Protection Regulation (GDPR), Freedom of Information Act, Environmental Information Regulations and the Privacy and Electronic Regulations and Information Security Standards.

Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant Head Office? We're on the hunt for remarkable individuals to join our rapidly expanding team. What you'll be doing As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further your career in the world of IT. This is a full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep detailed logs of events and problem resolutions. Stay proactive with follow-ups, ensuring customer satisfaction. Request feedback and monitor calls to enhance our training methods. Perform software installations or updates to address issues. Is this role for me? If you can confidently answer "Yes" to the following questions, this role is perfect for you: Can you write/speak Dutch fluently? Have you worked in a fast-paced Help Desk/Support Centre or Retail environment? Do you thrive in a target-driven environment, boasting excellent customer service skills? Can you communicate effectively over the phone with individuals of varying IT expertise? Does pressure fuel your performance, turning challenges into victories? Do you revel in taking ownership to secure successful resolutions? Are Tech-savvy, well-versed in hardware, software, databases, and remote access. Have a solid grasp of computer systems, mobile devices, and tech products. Ability to diagnose and resolve basic technical issues. What's in it for you? Enjoy 33 days of annual leave (inclusive of bank holidays). Take advantage of our travel pass loan and cycle to work scheme. Keep your eyes in top shape with free eye tests. Join our discounted Dental Care Scheme. Explore the option to purchase additional holidays. Access our childcare scheme to ease your responsibilities. Who are we? Starting our life in 1999, Retail Assist is a growing, award-winning technology company. Whether it s through our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some of our clients include Harvey Nichols, Signet, Selfridges, Dufry (World Duty Free Group), White Stuff, Best Food Logistics, Whistles, Hobbycraft, Mint Velvet, Vue International and many more. If you're on the lookout for your next career leap and a chance to leave your mark, look no further we're here, eagerly awaiting your arrival. Join us today!

SF Partners are working with a business based in Nuneaton who are looking for a Business Development Manager to join the team £40,000 - £50,000 You must have a background within Law Firms, Law Enforcement, Defense or Cyber Security. Role Purpose To drive revenue growth and proactively sourcing opportunities specifically across digital forensics and cell site analysis services, expanding our presence within key markets including legal, corporate and law enforcement. The role will focus on developing high-value client relationships, identifying forensic-led opportunities, and positioning the business as a trusted partner in complex investigations. Key Responsibilities & Personal Development Digital Forensics and Cell Site Business Development Identify, target, and secure new business opportunities across digital forensics and cell site analysis services through outbound activity, networking, and referrals. Client Engagement & Consultative Selling Engage with clients to understand investigative requirements (e.g. data recovery, device analysis, expert witness work) and propose tailored forensic solutions. Market Expansion Develop and grow the companies footprint in key sectors such as: - Legal firms - Corporate investigations (fraud, insider threat, misconduct) - Law enforcement and public sector Account Management Build and maintain long-term client relationships, becoming a trusted advisor for ongoing and repeat forensic engagements. Revenue Growth Consistently meet and exceed sales targets, with a focus on high-value forensic engagements and retained client relationships. Collaboration with Technical Teams Work closely with forensic analysts and delivery teams to ensure accurate scoping, pricing, and successful project delivery. Lead Generation & Pipeline Development Build and manage a strong pipeline through proactive outreach, events, partnerships, and targeted campaigns. Digital & Social Selling Demonstrate effective use of LinkedIn and social platforms to build personal brand and generate leads CRM Management Use CRM tools (HubSpot) to manage pipeline, track activity, and maintain accurate sales records. Marketing Collaboration Work with marketing to develop and execute campaigns aligned to forensic services and track performance. Personal Development - Continue to develop their knowledge with training and events. - Identify any personal training or development opportunities that will support the business. - Achieve Development Objectives as agreed within current PDR. Knowledge/Experience/Technical Skills/Behaviours Essential: - - Minimum 3 years' experience in B2B sales (ideally within digital forensics, legal services or technical consultancy) - Strong understanding of digital forensics and investigation workflows. - Experience selling complex, consultative services. - Proven track record of meeting or exceeding sales targets. - Strong communication, negotiation, and presentation skills. - Ability to engage with both technical and non-technical stakeholders. - Self-motivated with strong organisational and time management skills Interpersonal - Skills: Strong communication, negotiation, and presentation skills. Desirable - Existing network of industry contacts and clients in relevant verticals. - Understanding of expert witness services and litigation support. - Experience working with or selling into law firms, corporate investigation teams, or public sector. - Knowledgeable user of HubSpot (or another CRM). Behaviours - Commercially driven with a strong growth mindset - Customer-focused and solutions-oriented - Builds trust and long-term relationships - Proactive, self-starter with a "can do" attitude - Strong communicator and collaborator - High levels of integrity and professionalism - Confident in client-facing and public speaking environments - Adaptable and responsive to changing priorities - Values diversity and teamwork NB: You must be able to pass a NVVP3/SC security clearance check and have the right to work in the UK

Graduate Analyst Consultant Location - Winchester, Hampshire Salary: c £28K-£30K with many benefits including bonus, pension, life insurance, healthcare, 25 days holiday. Due to expansion our client has an exciting opportunity to join their growing management consultancy. They are looking for a highly motivated and capable aspiring graduate with excellent communication and interpersonal skills to help support a first-class business change experience for their clients. The Opportunity Analyst Consultant. Our client is looking for a positive, flexible self-starter to join their team as an Analyst Consultant. This is an exciting opportunity to play a leading role in delivering analysis capability within consulting projects as an integral part of a small, agile and growing business. Their team of analysts, consultants, software specialists and Defence SMEs work closely with their customers to deliver high-impact services and solutions. They also provide software applications and data science capability to support their clients decision-making processes. Qualifications and experience required for role of Analyst Consultant: A strong academic record with a high-class undergraduate degree in a quantitative, analytical or problem-solving focused field (e.g. mathematics, engineering, science, economics or similar). Work placement experience in an analytical role would be useful. Awareness of advanced data analysis methods. A strong communicator who can understand the customer s needs, build positive relationships and assist in the development of tailored solutions. Confident in working across teams of different expertise, identifying areas to add value. Interest or experience in developing analytical models or software tools. A keen learner who strives to stay updated with relevant changes and best practices. Navigates challenges with a positive outlook. Flexible and able to adapt to change. A self-starter able to work independently and within a larger team which may include internal team members and clients. Confident presenting findings and recommendations to colleagues and clients, including at a senior level. Strong organisational and time management skills, with the ability to multi-task and prioritise your work. Attention to detail and the drive to see work through to completion. A positive and flexible approach to your work. Enjoys working in a fast paced, supportive environment. Knowledge and experience of the following is also of interest: Problem solving in various scenarios, particularly those requiring critical thinking, or managing competing priorities. Experience with tools such as MS Excel, Python or data visualisation software (e.g. Power BI). Software development. Operational analysis. Using AI-enabled tools to enhance day-to-day work, including research, analysis, synthesis, problem solving and presenting outputs. Interested in using, adapting and customising AI models for practical business tasks, with an understanding of how to test outputs and refine model performance for specific use cases. Experience in working in teams with a range of skills and expertise. Prioritising to work to changeable deadlines. Knowledge of Agile/Scrum development process. Ability to identify opportunities to share learning with others. Committed to professional development. Understanding of the UK MoD and Armed Forces. As an Analyst Consultant your role will include: Helping their team to apply creative and impactful solutions to their client s challenges. Designing, developing and running analysis models and tools. Collating, managing, structuring, analysing and visualising data. Deriving unique insights from data to inform senior-level decision making. Gathering requirements from their clients for software, models and processes, and working with our team to propose solutions and make recommendations. Learning and using project management approaches to monitor delivery progress and support the client to prioritise. Proactively managing your work, supporting team members and developing your skills and experience. Taking pride in your work and understanding how your work contributes to delivering a great result for our clients. Researching best practices in the industry to support the wider team. Developing strong relationships with the wider team. Our clients UK office is based in Winchester. The role will require a blend of working from their office and will also include some travel to client sites. .You will receive on-the-job training, mentoring from experienced consultants, and opportunities to develop both technical and consulting skills. The company s main clients will be based around key UK Defence establishments in the south of England. It is a requirement that the successful candidate is eligible for Defence Security Clearance, which typically requires an individual to have been living in the UK for a minimum of five years with a right to work. Graduate Analyst Consultant

Graduate Analyst Consultant Location - Winchester, Hampshire Salary: c £28K-£30K with many benefits including bonus, pension, life insurance, healthcare, 25 days holiday. Due to expansion our client has an exciting opportunity to join their growing management consultancy. They are looking for a highly motivated and capable aspiring graduate with excellent communication and interpersonal skills to help support a first-class business change experience for their clients. The Opportunity Analyst Consultant. Our client is looking for a positive, flexible self-starter to join their team as an Analyst Consultant. This is an exciting opportunity to play a leading role in delivering analysis capability within consulting projects as an integral part of a small, agile and growing business. Their team of analysts, consultants, software specialists and Defence SMEs work closely with their customers to deliver high-impact services and solutions. They also provide software applications and data science capability to support their clients decision-making processes. Qualifications and experience required for role of Analyst Consultant: A strong academic record with a high-class undergraduate degree in a quantitative, analytical or problem-solving focused field (e.g. mathematics, engineering, science, economics or similar). Work placement experience in an analytical role would be useful. Awareness of advanced data analysis methods. A strong communicator who can understand the customer s needs, build positive relationships and assist in the development of tailored solutions. Confident in working across teams of different expertise, identifying areas to add value. Interest or experience in developing analytical models or software tools. A keen learner who strives to stay updated with relevant changes and best practices. Navigates challenges with a positive outlook. Flexible and able to adapt to change. A self-starter able to work independently and within a larger team which may include internal team members and clients. Confident presenting findings and recommendations to colleagues and clients, including at a senior level. Strong organisational and time management skills, with the ability to multi-task and prioritise your work. Attention to detail and the drive to see work through to completion. A positive and flexible approach to your work. Enjoys working in a fast paced, supportive environment. Knowledge and experience of the following is also of interest: Problem solving in various scenarios, particularly those requiring critical thinking, or managing competing priorities. Experience with tools such as MS Excel, Python or data visualisation software (e.g. Power BI). Software development. Operational analysis. Using AI-enabled tools to enhance day-to-day work, including research, analysis, synthesis, problem solving and presenting outputs. Interested in using, adapting and customising AI models for practical business tasks, with an understanding of how to test outputs and refine model performance for specific use cases. Experience in working in teams with a range of skills and expertise. Prioritising to work to changeable deadlines. Knowledge of Agile/Scrum development process. Ability to identify opportunities to share learning with others. Committed to professional development. Understanding of the UK MoD and Armed Forces. As an Analyst Consultant your role will include: Helping their team to apply creative and impactful solutions to their client s challenges. Designing, developing and running analysis models and tools. Collating, managing, structuring, analysing and visualising data. Deriving unique insights from data to inform senior-level decision making. Gathering requirements from their clients for software, models and processes, and working with our team to propose solutions and make recommendations. Learning and using project management approaches to monitor delivery progress and support the client to prioritise. Proactively managing your work, supporting team members and developing your skills and experience. Taking pride in your work and understanding how your work contributes to delivering a great result for our clients. Researching best practices in the industry to support the wider team. Developing strong relationships with the wider team. Our clients UK office is based in Winchester. The role will require a blend of working from their office and will also include some travel to client sites. .You will receive on-the-job training, mentoring from experienced consultants, and opportunities to develop both technical and consulting skills. The company s main clients will be based around key UK Defence establishments in the south of England. It is a requirement that the successful candidate is eligible for Defence Security Clearance, which typically requires an individual to have been living in the UK for a minimum of five years with a right to work. Graduate Analyst Consultant

Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant Head Office? We're on the hunt for remarkable individuals to join our rapidly expanding team. What you'll be doing This is initially a 3 month fixed-term contract, with the potential for it to become a permanent position. As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further your career in the world of IT. This is a full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep detailed logs of events and problem resolutions. Stay proactive with follow-ups, ensuring customer satisfaction. Request feedback and monitor calls to enhance our training methods. Perform software installations or updates to address issues. Is this role for me? If you can confidently answer "Yes" to the following questions, this role is perfect for you: Can you write/speak Polish fluently? Have you worked in a fast-paced Help Desk/Support Centre or Retail environment? Do you thrive in a target-driven environment, boasting excellent customer service skills? Can you communicate effectively over the phone with individuals of varying IT expertise? Does pressure fuel your performance, turning challenges into victories? Do you revel in taking ownership to secure successful resolutions? Are Tech-savvy, well-versed in hardware, software, databases, and remote access. Have a solid grasp of computer systems, mobile devices, and tech products. Ability to diagnose and resolve basic technical issues. What's in it for you? Enjoy 33 days of annual leave (inclusive of bank holidays). Take advantage of our travel pass loan and cycle to work scheme. Keep your eyes in top shape with free eye tests. Join our discounted Dental Care Scheme. Explore the option to purchase additional holidays. Access our childcare scheme to ease your responsibilities. Who are we? Starting our life in 1999, Retail Assist is a growing, award-winning technology company. Whether it s through our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some of our clients include Harvey Nichols, Signet, Selfridges, Dufry (World Duty Free Group), White Stuff, Best Food Logistics, Whistles, Hobbycraft, Mint Velvet, Vue International and many more. If you're on the lookout for your next career leap and a chance to leave your mark, look no further we're here, eagerly awaiting your arrival. Join us today!