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part time business support and appointment coordinator
Informed Recruitment
Project Support Officer
Informed Recruitment City, Liverpool
Are you a driven Project Governance and Coordination professional with experience working in a project-based role related to IT, change, transformation, or continuous improvement? Are you organised, detail-orientated, and delivery focused? If this describes you then then let Informed Recruitment help you to achieve your potential with an exciting development opportunity for a Project Coordinator to with a modern Management Consultancy - an established, respected, and progressive organisation who are experiencing growth and offering development opportunities to suitably motivated and qualified professionals. The role is offered on a 9-month fixed term salaried basis. The purpose of the role will be to take responsibility for the day-to-day operations of a flagship project. You will do this by communicating with clients on project administration issues; gathering & analysis project data; presenting analysis in a clear and concise manner; organising client engagement activities; contributing to the production of outputs, reports, and presentations; researching and understanding customer agenda and issues; building positive relationships; managing risk, project milestones, & compliance; and monitoring budgets. Must Have Previous commercial experience of successfully working in a project support or coordination role within a change, transformation, continuous improvement, or IT project-based capacity. Familiarity with Project Management approaches, methods, and project phases. Excellent stakeholder management experience. Very organised and goal orientated. Microsoft Office 365. Nice to Have Proficient in use of delivery and collaboration tools (Such as MS Project, Visio, JIRA, SharePoint, MS Teams, or similar) Experience working on ERP, CRM, Finance system, or MS Dynamics projects PRINCE2 Foundation or similar project or change certification. Council, Charity, Property, or Social Care experience. As an individual you will be a tenacious problem solver, displaying attention to detail and excellent oral & written communication skills. You will be results orientated with strong analytical & prioritization skills and a desire to learn and pick up new information quickly. This role will be hybrid based with 2/3 days in an office in Liverpool or home working and a 9-month fixed term salaried contract. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation offering a competitive basic salary, excellent benefits package (that includes contributory pension, generous leave, and health & life insurance) and the opportunity to affect and learn as part of a cutting-edge management consultancy. Apply swiftly to avoid disappointment. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Jul 13, 2026
Full time
Are you a driven Project Governance and Coordination professional with experience working in a project-based role related to IT, change, transformation, or continuous improvement? Are you organised, detail-orientated, and delivery focused? If this describes you then then let Informed Recruitment help you to achieve your potential with an exciting development opportunity for a Project Coordinator to with a modern Management Consultancy - an established, respected, and progressive organisation who are experiencing growth and offering development opportunities to suitably motivated and qualified professionals. The role is offered on a 9-month fixed term salaried basis. The purpose of the role will be to take responsibility for the day-to-day operations of a flagship project. You will do this by communicating with clients on project administration issues; gathering & analysis project data; presenting analysis in a clear and concise manner; organising client engagement activities; contributing to the production of outputs, reports, and presentations; researching and understanding customer agenda and issues; building positive relationships; managing risk, project milestones, & compliance; and monitoring budgets. Must Have Previous commercial experience of successfully working in a project support or coordination role within a change, transformation, continuous improvement, or IT project-based capacity. Familiarity with Project Management approaches, methods, and project phases. Excellent stakeholder management experience. Very organised and goal orientated. Microsoft Office 365. Nice to Have Proficient in use of delivery and collaboration tools (Such as MS Project, Visio, JIRA, SharePoint, MS Teams, or similar) Experience working on ERP, CRM, Finance system, or MS Dynamics projects PRINCE2 Foundation or similar project or change certification. Council, Charity, Property, or Social Care experience. As an individual you will be a tenacious problem solver, displaying attention to detail and excellent oral & written communication skills. You will be results orientated with strong analytical & prioritization skills and a desire to learn and pick up new information quickly. This role will be hybrid based with 2/3 days in an office in Liverpool or home working and a 9-month fixed term salaried contract. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation offering a competitive basic salary, excellent benefits package (that includes contributory pension, generous leave, and health & life insurance) and the opportunity to affect and learn as part of a cutting-edge management consultancy. Apply swiftly to avoid disappointment. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Delta Housing
Defects Coordinator - 9 month FTC
Delta Housing Chelmsford, Essex
Defects Coordinator - 9 month FTC £32,128 Chelmsford Temporary Full-Time We are looking for a Defects Coordinator on a 9 month FTC to provide administrative support for defect management to maintain quality service during the defect liability period. Build and manage relationships with stakeholders and oversee contract management for projects in this phase. Assist in monitoring, tracking, and analysing defect information to ensure effective reporting for the New Homes team. What you'll be doing Monitor and analyse the recording of all outstanding defects logged during the 12-month contractual defect liability period including outstanding work at handover, defects logged by customers after handover and at the end of defect inspection. Liaise directly with customers who have reported defects, to identify the status. Co-ordinate customer feedback enquires relating to outstanding defects, including the coordination and management of all defect related mailboxes. Develop and produce reports to aid in monitoring and tracking of outstanding defects. Proactively assist in the management of contracts including coordinating regular review meetings with contractors to monitor outstanding defects. What we are looking for Excellent interpersonal and strong communication skills Experience of working in a customer care environment; evidence of customer care techniques, engagement, and interaction throughout the customer journey. Understanding of property/defects/repairs terminology. Ability to work pro-actively as part of a team to achieve objectives and manage conflicting priorities. Self-motivation with the ability to use own initiative. Please note the office expectancy of this role is as follows: This role will require you in the office a minimum of 2 days a week on a Monday and a Thursday, more attendance may be required during the training period, and you may be required to visit site on an ad hoc basis. Benefits The salary for this post will be £32,128 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme Volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
Jul 12, 2026
Seasonal
Defects Coordinator - 9 month FTC £32,128 Chelmsford Temporary Full-Time We are looking for a Defects Coordinator on a 9 month FTC to provide administrative support for defect management to maintain quality service during the defect liability period. Build and manage relationships with stakeholders and oversee contract management for projects in this phase. Assist in monitoring, tracking, and analysing defect information to ensure effective reporting for the New Homes team. What you'll be doing Monitor and analyse the recording of all outstanding defects logged during the 12-month contractual defect liability period including outstanding work at handover, defects logged by customers after handover and at the end of defect inspection. Liaise directly with customers who have reported defects, to identify the status. Co-ordinate customer feedback enquires relating to outstanding defects, including the coordination and management of all defect related mailboxes. Develop and produce reports to aid in monitoring and tracking of outstanding defects. Proactively assist in the management of contracts including coordinating regular review meetings with contractors to monitor outstanding defects. What we are looking for Excellent interpersonal and strong communication skills Experience of working in a customer care environment; evidence of customer care techniques, engagement, and interaction throughout the customer journey. Understanding of property/defects/repairs terminology. Ability to work pro-actively as part of a team to achieve objectives and manage conflicting priorities. Self-motivation with the ability to use own initiative. Please note the office expectancy of this role is as follows: This role will require you in the office a minimum of 2 days a week on a Monday and a Thursday, more attendance may be required during the training period, and you may be required to visit site on an ad hoc basis. Benefits The salary for this post will be £32,128 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme Volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
E3 Recruitment
Breakdown Coordinator
E3 Recruitment
27,800 Starting, Permanent Position, Monday to Friday, Employee Wellness Programmes, Enhanced Pension We are currently recruiting for a Breakdown Coordinator to join a busy automotive company in Elland. This is a full-time permanent opportunity offering excellent long-term stability, strong employee benefits, and opportunities for progression within a growing business. The successful breakdown coordinator will support the coordination of maintenance and repair activities, ensuring customers receive a prompt and professional service while helping engineers operate efficiently in the field. What's on Offer for the Breakdown Coordinator Starting salary of 27,800p/a Monday to Friday Enhanced company pension contribution Employee wellbeing and wellness support programmes Ongoing training and career development Company sick pay scheme Free onsite parking Travel-related benefits Stable, permanent employment with progression opportunities Key Duties of the Breakdown Coordinator Receive and process customer breakdown and repair enquiries Schedule and dispatch Field Service Engineers based on customer requirements and engineer availability Monitor active jobs and provide customers with regular progress updates Maintain accurate records using internal systems and databases Adjust engineer schedules and appointments in response to changing priorities What we're looking for in the breakdown coordinator Previous experience within a service coordination, scheduling, or breakdown support environment is advantageous Strong organisational skills with the ability to manage multiple priorities Excellent communication skills when dealing with customers and colleagues Confident liaising with both internal departments and external clients High attention to detail and accuracy when updating systems and records Previous experience as a breakdown coordinator or similar role If you would like to be considered for this Breakdown Coordinator opportunity, please apply today or contact Grace at E3 Recruitment for further details.
Jul 12, 2026
Full time
27,800 Starting, Permanent Position, Monday to Friday, Employee Wellness Programmes, Enhanced Pension We are currently recruiting for a Breakdown Coordinator to join a busy automotive company in Elland. This is a full-time permanent opportunity offering excellent long-term stability, strong employee benefits, and opportunities for progression within a growing business. The successful breakdown coordinator will support the coordination of maintenance and repair activities, ensuring customers receive a prompt and professional service while helping engineers operate efficiently in the field. What's on Offer for the Breakdown Coordinator Starting salary of 27,800p/a Monday to Friday Enhanced company pension contribution Employee wellbeing and wellness support programmes Ongoing training and career development Company sick pay scheme Free onsite parking Travel-related benefits Stable, permanent employment with progression opportunities Key Duties of the Breakdown Coordinator Receive and process customer breakdown and repair enquiries Schedule and dispatch Field Service Engineers based on customer requirements and engineer availability Monitor active jobs and provide customers with regular progress updates Maintain accurate records using internal systems and databases Adjust engineer schedules and appointments in response to changing priorities What we're looking for in the breakdown coordinator Previous experience within a service coordination, scheduling, or breakdown support environment is advantageous Strong organisational skills with the ability to manage multiple priorities Excellent communication skills when dealing with customers and colleagues Confident liaising with both internal departments and external clients High attention to detail and accuracy when updating systems and records Previous experience as a breakdown coordinator or similar role If you would like to be considered for this Breakdown Coordinator opportunity, please apply today or contact Grace at E3 Recruitment for further details.
Project Support Officer
Informed Recruitment LTD Liverpool, Merseyside
Are you a driven Project Governance and Coordination professional with experience working in a project-based role related to IT, change, transformation, or continuous improvement? Are you organised, detail-orientated, and delivery focused? If this describes you then then let Informed Recruitment help you to achieve your potential with an exciting development opportunity for a Project Coordinator to with a modern Management Consultancy - an established, respected, and progressive organisation who are experiencing growth and offering development opportunities to suitably motivated and qualified professionals. The role is offered on a 9-month fixed term salaried basis. The purpose of the role will be to take responsibility for the day-to-day operations of a flagship project. You will do this by communicating with clients on project administration issues; gathering & analysis project data; presenting analysis in a clear and concise manner; organising client engagement activities; contributing to the production of outputs, reports, and presentations; researching and understanding customer agenda and issues; building positive relationships; managing risk, project milestones, & compliance; and monitoring budgets. Must Have Previous commercial experience of successfully working in a project support or coordination role within a change, transformation, continuous improvement, or IT project-based capacity. Familiarity with Project Management approaches, methods, and project phases. Excellent stakeholder management experience. Very organised and goal orientated. Microsoft Office 365. Nice to Have Proficient in use of delivery and collaboration tools (Such as MS Project, Visio, JIRA, SharePoint, MS Teams, or similar) Experience working on ERP, CRM, Finance system, or MS Dynamics projects PRINCE2 Foundation or similar project or change certification. Council, Charity, Property, or Social Care experience. As an individual you will be a tenacious problem solver, displaying attention to detail and excellent oral & written communication skills. You will be results orientated with strong analytical & prioritization skills and a desire to learn and pick up new information quickly. This role will be hybrid based with 2/3 days in an office in Liverpool or home working and a 9-month fixed term salaried contract. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation offering a competitive basic salary, excellent benefits package (that includes contributory pension, generous leave, and health & life insurance) and the opportunity to affect and learn as part of a cutting-edge management consultancy. Apply swiftly to avoid disappointment. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Jul 12, 2026
Full time
Are you a driven Project Governance and Coordination professional with experience working in a project-based role related to IT, change, transformation, or continuous improvement? Are you organised, detail-orientated, and delivery focused? If this describes you then then let Informed Recruitment help you to achieve your potential with an exciting development opportunity for a Project Coordinator to with a modern Management Consultancy - an established, respected, and progressive organisation who are experiencing growth and offering development opportunities to suitably motivated and qualified professionals. The role is offered on a 9-month fixed term salaried basis. The purpose of the role will be to take responsibility for the day-to-day operations of a flagship project. You will do this by communicating with clients on project administration issues; gathering & analysis project data; presenting analysis in a clear and concise manner; organising client engagement activities; contributing to the production of outputs, reports, and presentations; researching and understanding customer agenda and issues; building positive relationships; managing risk, project milestones, & compliance; and monitoring budgets. Must Have Previous commercial experience of successfully working in a project support or coordination role within a change, transformation, continuous improvement, or IT project-based capacity. Familiarity with Project Management approaches, methods, and project phases. Excellent stakeholder management experience. Very organised and goal orientated. Microsoft Office 365. Nice to Have Proficient in use of delivery and collaboration tools (Such as MS Project, Visio, JIRA, SharePoint, MS Teams, or similar) Experience working on ERP, CRM, Finance system, or MS Dynamics projects PRINCE2 Foundation or similar project or change certification. Council, Charity, Property, or Social Care experience. As an individual you will be a tenacious problem solver, displaying attention to detail and excellent oral & written communication skills. You will be results orientated with strong analytical & prioritization skills and a desire to learn and pick up new information quickly. This role will be hybrid based with 2/3 days in an office in Liverpool or home working and a 9-month fixed term salaried contract. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation offering a competitive basic salary, excellent benefits package (that includes contributory pension, generous leave, and health & life insurance) and the opportunity to affect and learn as part of a cutting-edge management consultancy. Apply swiftly to avoid disappointment. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Flotek
IT Project Coordinator
Flotek Plymouth, Devon
Job Title: IT Project Coordinator Location: Bridgend / St Asaph / Plymouth Salary: 28,000 - 30,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects Coordinator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: As our technical IT project coordinator, you will organise and coordinate the delivery of IT services to our ever-expanding customer base. You will be responsible for planning and managing all IT related projects whilst handling administrative tasks such as provisioning, hardware orders and scheduling engineering diaries. Our IT projects cover various aspects, including: Server migrations Email migrations IT support onboarding Managed Print installations Cyber projects Day to day, you will organise your queue that your Team Leader has allocated you and join check-in sessions to document progress and address any obstacles that are delaying delivery. Each week you will join a Work In Progress (WIP) meeting where you will be required to provide an update on the status of your projects and any projects going live. Some travel to our other offices may be required. Key Responsibilities: Projects: Planning projects that have been received from the sales team. Facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed. Consistently updating customers on the progress of their orders. Provide documentation and a clear handover to both the client and the support teams. Responsible for always delivering world-class service. Creating accurate assets and assigning to customer agreements. Ordering: Raising purchase orders on our PSA and ensuring prices are accurate to supplier. Ordering services. Ordering hardware. Provisioning of licences such as Microsoft. Booking in stock and managing stock, including taking part in Stock Takes Engineering: Schedule engineers to attend site for installation and training. Create task tickets for engineers as part of your project planning. Creating accurate appointments including configuration, installation and follow up. What we're looking for: Experience Required: Previous project management experience IT project delivery and/or provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multitask effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of 28,000 - 30,000 Staff Share Equity Scheme - your piece of the "Purple Pie" New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Services Manager, IT Desk Support, IT Project Coordinator, IT Project Management, IT Project Administrator, MSP Project Manager, Managed IT Services Coordinator may also be considered for this role.
Jul 12, 2026
Full time
Job Title: IT Project Coordinator Location: Bridgend / St Asaph / Plymouth Salary: 28,000 - 30,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects Coordinator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: As our technical IT project coordinator, you will organise and coordinate the delivery of IT services to our ever-expanding customer base. You will be responsible for planning and managing all IT related projects whilst handling administrative tasks such as provisioning, hardware orders and scheduling engineering diaries. Our IT projects cover various aspects, including: Server migrations Email migrations IT support onboarding Managed Print installations Cyber projects Day to day, you will organise your queue that your Team Leader has allocated you and join check-in sessions to document progress and address any obstacles that are delaying delivery. Each week you will join a Work In Progress (WIP) meeting where you will be required to provide an update on the status of your projects and any projects going live. Some travel to our other offices may be required. Key Responsibilities: Projects: Planning projects that have been received from the sales team. Facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed. Consistently updating customers on the progress of their orders. Provide documentation and a clear handover to both the client and the support teams. Responsible for always delivering world-class service. Creating accurate assets and assigning to customer agreements. Ordering: Raising purchase orders on our PSA and ensuring prices are accurate to supplier. Ordering services. Ordering hardware. Provisioning of licences such as Microsoft. Booking in stock and managing stock, including taking part in Stock Takes Engineering: Schedule engineers to attend site for installation and training. Create task tickets for engineers as part of your project planning. Creating accurate appointments including configuration, installation and follow up. What we're looking for: Experience Required: Previous project management experience IT project delivery and/or provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multitask effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of 28,000 - 30,000 Staff Share Equity Scheme - your piece of the "Purple Pie" New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Services Manager, IT Desk Support, IT Project Coordinator, IT Project Management, IT Project Administrator, MSP Project Manager, Managed IT Services Coordinator may also be considered for this role.
Aspen People
Marketing and Communications Lead
Aspen People Forfar, Angus
Marketing & Communications Lead Forfar / Hybrid Working £39,634 - £43,018 ANGUSalive is a vibrant and ambitious charitable trust delivering culture, sport, leisure and community services across Angus. Through a diverse portfolio of venues, programmes and services, we connect people with opportunities to be active, creative, inspired and engaged within their communities. We are now seeking a Marketing & Communications Lead to shape and deliver marketing activity across the organisation, helping to grow audiences, strengthen engagement and support commercial success. This is an exciting opportunity to join a highly regarded organisation at a time of continued development, leading a talented team and influencing how ANGUSalive promotes its services, connects with customers and tells its story. The Role Reporting to the Business Management & Development Team Leader, the Marketing & Communications Lead will be responsible for developing and delivering marketing and communications strategies that support organisational priorities, increase participation and enhance brand awareness across ANGUSalive's wide-ranging services. Leading a team of Marketing & Communications Coordinators and a Graphic & Digital Designer, you will ensure marketing activity is customer-focused, innovative and impactful. Working closely with colleagues across the organisation, you will coordinate campaigns, oversee digital channels and support the promotion of services that make a real difference to communities across Angus. This is a broad and varied leadership role, combining strategic planning with hands-on delivery and team development. Key responsibilities include: Developing and delivering organisation-wide marketing and communications strategies and annual plans Leading multi-channel marketing campaigns across a diverse range of services and audiences Driving audience engagement through digital platforms, website development and social media activity Supporting income generation through effective marketing activity, sponsorship opportunities and commercial awareness Managing media relations and ensuring effective internal and external communications Leading, motivating and developing a collaborative marketing team Using customer insight, performance data and market trends to inform future activity and continuous improvement Working closely with internal stakeholders, external partners and specialist agencies to maximise impact The Candidate We are seeking an experienced marketing professional who can combine strategic thinking with strong organisational and people leadership skills. You may come from the public, private or third sector and will bring experience of leading successful marketing activity within a customer-focused environment. You will demonstrate: Experience of leading and developing teams Strong marketing experience, including campaign planning and delivery Knowledge of digital marketing, website management and social media platforms Excellent stakeholder management and relationship-building skills Strong organisational skills with the ability to manage competing priorities Commercial awareness and an understanding of how marketing can support organisational growth and sustainability Excellent written and verbal communication skills A proactive, collaborative and solutions-focused approach Experience within leisure, culture, tourism, hospitality or visitor-focused organisations would be advantageous but is not essential. Why Join ANGUSalive? This is an opportunity to make a meaningful impact within an organisation that sits at the heart of communities across Angus. You ll join a supportive and collaborative team environment with flexible working arrangements, including flexi-time and consideration of alternative working patterns. The successful candidate will be expected to maintain a visible presence with colleagues and services across Angus, particularly in the early stages of appointment, with flexibility in how working arrangements are structured. The role offers the opportunity to influence organisational success, lead a talented team and shape the future direction of marketing across a unique and diverse organisation. For a confidential discussion, please contact Catriona Mackie or Lauryn Pringle at Aspen People at Aspen People. To apply, please submit your CV and cover letter as one document. Closing date: Monday 6th of July
Jul 11, 2026
Full time
Marketing & Communications Lead Forfar / Hybrid Working £39,634 - £43,018 ANGUSalive is a vibrant and ambitious charitable trust delivering culture, sport, leisure and community services across Angus. Through a diverse portfolio of venues, programmes and services, we connect people with opportunities to be active, creative, inspired and engaged within their communities. We are now seeking a Marketing & Communications Lead to shape and deliver marketing activity across the organisation, helping to grow audiences, strengthen engagement and support commercial success. This is an exciting opportunity to join a highly regarded organisation at a time of continued development, leading a talented team and influencing how ANGUSalive promotes its services, connects with customers and tells its story. The Role Reporting to the Business Management & Development Team Leader, the Marketing & Communications Lead will be responsible for developing and delivering marketing and communications strategies that support organisational priorities, increase participation and enhance brand awareness across ANGUSalive's wide-ranging services. Leading a team of Marketing & Communications Coordinators and a Graphic & Digital Designer, you will ensure marketing activity is customer-focused, innovative and impactful. Working closely with colleagues across the organisation, you will coordinate campaigns, oversee digital channels and support the promotion of services that make a real difference to communities across Angus. This is a broad and varied leadership role, combining strategic planning with hands-on delivery and team development. Key responsibilities include: Developing and delivering organisation-wide marketing and communications strategies and annual plans Leading multi-channel marketing campaigns across a diverse range of services and audiences Driving audience engagement through digital platforms, website development and social media activity Supporting income generation through effective marketing activity, sponsorship opportunities and commercial awareness Managing media relations and ensuring effective internal and external communications Leading, motivating and developing a collaborative marketing team Using customer insight, performance data and market trends to inform future activity and continuous improvement Working closely with internal stakeholders, external partners and specialist agencies to maximise impact The Candidate We are seeking an experienced marketing professional who can combine strategic thinking with strong organisational and people leadership skills. You may come from the public, private or third sector and will bring experience of leading successful marketing activity within a customer-focused environment. You will demonstrate: Experience of leading and developing teams Strong marketing experience, including campaign planning and delivery Knowledge of digital marketing, website management and social media platforms Excellent stakeholder management and relationship-building skills Strong organisational skills with the ability to manage competing priorities Commercial awareness and an understanding of how marketing can support organisational growth and sustainability Excellent written and verbal communication skills A proactive, collaborative and solutions-focused approach Experience within leisure, culture, tourism, hospitality or visitor-focused organisations would be advantageous but is not essential. Why Join ANGUSalive? This is an opportunity to make a meaningful impact within an organisation that sits at the heart of communities across Angus. You ll join a supportive and collaborative team environment with flexible working arrangements, including flexi-time and consideration of alternative working patterns. The successful candidate will be expected to maintain a visible presence with colleagues and services across Angus, particularly in the early stages of appointment, with flexibility in how working arrangements are structured. The role offers the opportunity to influence organisational success, lead a talented team and shape the future direction of marketing across a unique and diverse organisation. For a confidential discussion, please contact Catriona Mackie or Lauryn Pringle at Aspen People at Aspen People. To apply, please submit your CV and cover letter as one document. Closing date: Monday 6th of July
Health Hero
Urgent Care Coordinator - Chippenham (Out of Hours, Various shift patterns)
Health Hero Chippenham, Wiltshire
Are you interested in joining a dynamic team that provides the best possible care to patients? Are you seeking a new challenge and an opportunity to advance your career while gaining valuable experience within an Urgent Care setting? If so, we would love to hear from you! We currently have an opportunity for one enthusiastic individual to join our Urgent Care team as an Urgent Care Coordinator, on an out-of-hours basis, including weekday overnights and weekend shifts. We are looking for individuals who thrive on working within a busy and varied environment and want to be part of a high-performing and supporting team. Please note that upon applying for this role, we will be able to share our various working patterns, which will include weekdays, weekends, and shifts within the out-of-hours period About the role The Urgent Care Coordinator position is a multi-faceted 24/7 role requiring excellent communication skills, in-depth knowledge of operational processes, combined with a pro-active can-do attitude. The role ranges from being a responsive contact point in the Single Point of Access (SPA) to shift coordination for the SPA and the Out of Hours Urgent Care service. Please note, as our operation runs around the clock, 365 days a year, you'll need to bring a flexible approach to working hours because our shift patterns include days/weekends, overnights and Bank Holidays. About you If you are looking for career progression or a new challenge, this position will offer you a unique experience, with the support of a thriving team. We'll provide all of the training and ongoing professional development you need to be confident and comfortable in your role. You work at the heart of our Urgent Care team and ensure the best possible care is delivered to patients and service users in this diverse role. Our service can be extremely busy at times, but you will thoroughly enjoy this environment where no two days are the same. If you are organised and enjoy planning, then your day could look something like this: Responsive point of contact for medical, clinical and healthcare professionals. This includes working with the ambulance service and NHS 111. Planning ahead to ensure people and resources are best utilised. Assisting clinicians to access community health teams. Supervising operational staff. Key Skills and Experience A good standard of general education. Experience in a similar role. Excellent communication skills. Attention to detail. Ability to prioritise your workload. Caring and empathetic nature. About us Our Integrated Urgent Care (IUC) is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset, Swindon, and Wiltshire Integrated Care System. We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. HealthHero is Europe's largest digital health provider , delivering 4 million consultations per year. But we're just getting started. We've built a seamless digital clinic that brings body and mind together - from GP appointments and mental health support to long-term condition management. By sitting behind the world's leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it. We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team is a unique blend of those with strong digital experience, management consultants, creatives and industry-leading clinical experts. We aren't just digitising appointments; we're building the next generation of healthcare. We're creating an AI-powered, always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health. At HealthHero, we are digital when it should be and human where it counts. Join us, and help build a next generation health system the world is waiting for. Why us? Our values guide us, every day we strive to ) -and we're rewarded when we do. We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care and to familiarise yourself with our . Please click on the hyperlinks above to learn more about us in just a few moments. What we offer Generous holiday of up to 33 days per annum inclusive of bank holidays (pro-rata) A base rate of £13.63/hr + evening and weekend enhancements of up to £18.40/hr (dependent on shift times) Company Pension Scheme Simply Health cash plan membership Life Assurance Free staff parking Apply If you are interested in making a difference and believe this role is a good fit for you, we would love to hear from you. For a complete job description or if you have any questions, please contact our Recruitment Team at Closing date: Friday 17th July 2026(5pm) Office-based: Chippenham, Wiltshire Additional information We reserve the right to close this job in the event we receive a sufficient number of applications. Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer. Kindly note, that we might require a degree of flexibility during the first four weeks of employment for training purposes, subject to confirmation. Equality, Inclusivity and Diversity In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation. We are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us at Safeguarding Please see for information relating to our commitment to safeguarding as a provider of healthcare.
Jul 11, 2026
Full time
Are you interested in joining a dynamic team that provides the best possible care to patients? Are you seeking a new challenge and an opportunity to advance your career while gaining valuable experience within an Urgent Care setting? If so, we would love to hear from you! We currently have an opportunity for one enthusiastic individual to join our Urgent Care team as an Urgent Care Coordinator, on an out-of-hours basis, including weekday overnights and weekend shifts. We are looking for individuals who thrive on working within a busy and varied environment and want to be part of a high-performing and supporting team. Please note that upon applying for this role, we will be able to share our various working patterns, which will include weekdays, weekends, and shifts within the out-of-hours period About the role The Urgent Care Coordinator position is a multi-faceted 24/7 role requiring excellent communication skills, in-depth knowledge of operational processes, combined with a pro-active can-do attitude. The role ranges from being a responsive contact point in the Single Point of Access (SPA) to shift coordination for the SPA and the Out of Hours Urgent Care service. Please note, as our operation runs around the clock, 365 days a year, you'll need to bring a flexible approach to working hours because our shift patterns include days/weekends, overnights and Bank Holidays. About you If you are looking for career progression or a new challenge, this position will offer you a unique experience, with the support of a thriving team. We'll provide all of the training and ongoing professional development you need to be confident and comfortable in your role. You work at the heart of our Urgent Care team and ensure the best possible care is delivered to patients and service users in this diverse role. Our service can be extremely busy at times, but you will thoroughly enjoy this environment where no two days are the same. If you are organised and enjoy planning, then your day could look something like this: Responsive point of contact for medical, clinical and healthcare professionals. This includes working with the ambulance service and NHS 111. Planning ahead to ensure people and resources are best utilised. Assisting clinicians to access community health teams. Supervising operational staff. Key Skills and Experience A good standard of general education. Experience in a similar role. Excellent communication skills. Attention to detail. Ability to prioritise your workload. Caring and empathetic nature. About us Our Integrated Urgent Care (IUC) is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset, Swindon, and Wiltshire Integrated Care System. We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. HealthHero is Europe's largest digital health provider , delivering 4 million consultations per year. But we're just getting started. We've built a seamless digital clinic that brings body and mind together - from GP appointments and mental health support to long-term condition management. By sitting behind the world's leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it. We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team is a unique blend of those with strong digital experience, management consultants, creatives and industry-leading clinical experts. We aren't just digitising appointments; we're building the next generation of healthcare. We're creating an AI-powered, always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health. At HealthHero, we are digital when it should be and human where it counts. Join us, and help build a next generation health system the world is waiting for. Why us? Our values guide us, every day we strive to ) -and we're rewarded when we do. We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care and to familiarise yourself with our . Please click on the hyperlinks above to learn more about us in just a few moments. What we offer Generous holiday of up to 33 days per annum inclusive of bank holidays (pro-rata) A base rate of £13.63/hr + evening and weekend enhancements of up to £18.40/hr (dependent on shift times) Company Pension Scheme Simply Health cash plan membership Life Assurance Free staff parking Apply If you are interested in making a difference and believe this role is a good fit for you, we would love to hear from you. For a complete job description or if you have any questions, please contact our Recruitment Team at Closing date: Friday 17th July 2026(5pm) Office-based: Chippenham, Wiltshire Additional information We reserve the right to close this job in the event we receive a sufficient number of applications. Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer. Kindly note, that we might require a degree of flexibility during the first four weeks of employment for training purposes, subject to confirmation. Equality, Inclusivity and Diversity In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation. We are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us at Safeguarding Please see for information relating to our commitment to safeguarding as a provider of healthcare.
Tate
Operations Co-ordinator
Tate Southampton, Hampshire
Operations Co-ordinator Location : Southampton (with onsite parking) Salary: Up to 30,000 per annum, depending on experience Our client, a growing international organisation and recognised leader within its industry, is seeking a highly organised Operations Co-ordinator to join their expanding team. This is an excellent opportunity for an experienced administrator or coordinator who thrives in a fast-paced environment and enjoys managing schedules, travel logistics, client communications, and operational support activities. The successful candidate will play a key role in ensuring the smooth planning and coordination of site visits while providing essential support to the wider team. The position offers hybrid working (1 day working from home once fully trained) and operates Monday to Friday, 8:30am - 5:00pm. Key Responsibilities Plan and schedule site visits for the team. Maintain and update visit schedules and tracking logs. Arrange travel, accommodation, and logistics for team members and the CEO. Act as the primary point of contact for clients regarding site access and visit coordination. Develop and maintain positive relationships with clients and stakeholders. Monitor and track follow-up reports arising from site visits. Ensure completed reports are issued to clients within agreed timescales. Maintain accurate records of report submissions and follow-up actions. Manage and update Time Off in Lieu (TOIL) records and staff absence information. Coordinate the ordering and stock control of uniforms, tools, stationery, and technical supplies. Maintain accurate purchasing and inventory records. Organise weekly team meetings and ad hoc meetings, including agenda preparation and minute taking. Support the onboarding of new employees, including arranging travel and uniform requirements. Monitor workshop PPE supplies, first aid kits, eye wash stations, and other safety equipment. Provide additional administrative support and undertake ad hoc duties as required. Skills & Experience Required Previous experience in a planning, coordination, administration, or similar support role. Exceptional organisational and time management skills. Strong attention to detail and the ability to manage multiple priorities effectively. Excellent written and verbal communication skills. Proven experience coordinating travel arrangements and managing schedules. Ability to work independently while contributing positively to a team environment. Calm and professional approach when working under pressure. Strong problem-solving skills and a proactive mindset. Flexible and adaptable to changing business requirements. Trustworthy, discreet, and able to handle confidential information professionally. A positive and supportive team player. Knowledge of maritime operations or vessel scheduling would be advantageous but is not essential. A stable career history. Proficiency in Microsoft Office 365, particularly Outlook, Excel, and Word. If this role is of interest to you and you have the necessary skills and experience, please don't hesitate to APPLY. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Jul 11, 2026
Full time
Operations Co-ordinator Location : Southampton (with onsite parking) Salary: Up to 30,000 per annum, depending on experience Our client, a growing international organisation and recognised leader within its industry, is seeking a highly organised Operations Co-ordinator to join their expanding team. This is an excellent opportunity for an experienced administrator or coordinator who thrives in a fast-paced environment and enjoys managing schedules, travel logistics, client communications, and operational support activities. The successful candidate will play a key role in ensuring the smooth planning and coordination of site visits while providing essential support to the wider team. The position offers hybrid working (1 day working from home once fully trained) and operates Monday to Friday, 8:30am - 5:00pm. Key Responsibilities Plan and schedule site visits for the team. Maintain and update visit schedules and tracking logs. Arrange travel, accommodation, and logistics for team members and the CEO. Act as the primary point of contact for clients regarding site access and visit coordination. Develop and maintain positive relationships with clients and stakeholders. Monitor and track follow-up reports arising from site visits. Ensure completed reports are issued to clients within agreed timescales. Maintain accurate records of report submissions and follow-up actions. Manage and update Time Off in Lieu (TOIL) records and staff absence information. Coordinate the ordering and stock control of uniforms, tools, stationery, and technical supplies. Maintain accurate purchasing and inventory records. Organise weekly team meetings and ad hoc meetings, including agenda preparation and minute taking. Support the onboarding of new employees, including arranging travel and uniform requirements. Monitor workshop PPE supplies, first aid kits, eye wash stations, and other safety equipment. Provide additional administrative support and undertake ad hoc duties as required. Skills & Experience Required Previous experience in a planning, coordination, administration, or similar support role. Exceptional organisational and time management skills. Strong attention to detail and the ability to manage multiple priorities effectively. Excellent written and verbal communication skills. Proven experience coordinating travel arrangements and managing schedules. Ability to work independently while contributing positively to a team environment. Calm and professional approach when working under pressure. Strong problem-solving skills and a proactive mindset. Flexible and adaptable to changing business requirements. Trustworthy, discreet, and able to handle confidential information professionally. A positive and supportive team player. Knowledge of maritime operations or vessel scheduling would be advantageous but is not essential. A stable career history. Proficiency in Microsoft Office 365, particularly Outlook, Excel, and Word. If this role is of interest to you and you have the necessary skills and experience, please don't hesitate to APPLY. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Journey Recruitment Ltd
Senior Office Coordinator
Journey Recruitment Ltd Ascot, Berkshire
Our client is seeking a proactive, highly organised and personable Senior Office Coordinator to join their small team based in stunning offices in Ascot . This is a fantastic opportunity for someone who enjoys working closely with Directors, supporting business operations and business development activities, and being at the heart of a busy office. You'll be a key member of the team, ensuring the smooth day-to-day running of the office while coordinating projects and providing first-class administrative support. This role is offering a salary of 38,000 to 45,000 and is a Hybrid position working 3 days in the office and 2 days from home. Due to location, you will need to be a driver within a short commute of Ascot, Sunningdale, Sunninghill, Windsor etc Previous experience within construction or property would be highly desirable. Key Responsibilities for the Senior Office Coordinator role: Manage document control, ensuring records are maintained accurately and efficiently. Raise and process purchase orders and maintain associated records. Support business development activities, including CRM management and maintaining accurate client information. Prepare and format professional PowerPoint presentations for client meetings, proposals and internal presentations. Produce and maintain bid documentation, including preparing and updating bid templates to ensure consistency and high-quality submissions. Coordinate projects, tracking actions, deadlines and key milestones. Manage busy diaries, scheduling meetings and coordinating appointments. Provide comprehensive office and administrative support to the Directors. Coordinate meetings, prepare documentation and follow up on actions. Liaise with internal teams, clients and suppliers, ensuring excellent communication throughout. Identify opportunities to improve processes and contribute to the smooth running of the office. Skills required for the Senior Office Coordinator role: Highly organised with exceptional attention to detail. A proactive self-starter who enjoys taking ownership and using their initiative. Excellent multitasker who can confidently manage competing priorities. Microsoft Office skills, particularly Excel and PowerPoint . Experience preparing PowerPoint presentations and bid/tender templates. Confident communicator with excellent interpersonal skills. Apply today with your CV, or contact us for a confidential conversation to find out more about this exciting opportunity. We look forward to hearing from you!
Jul 10, 2026
Full time
Our client is seeking a proactive, highly organised and personable Senior Office Coordinator to join their small team based in stunning offices in Ascot . This is a fantastic opportunity for someone who enjoys working closely with Directors, supporting business operations and business development activities, and being at the heart of a busy office. You'll be a key member of the team, ensuring the smooth day-to-day running of the office while coordinating projects and providing first-class administrative support. This role is offering a salary of 38,000 to 45,000 and is a Hybrid position working 3 days in the office and 2 days from home. Due to location, you will need to be a driver within a short commute of Ascot, Sunningdale, Sunninghill, Windsor etc Previous experience within construction or property would be highly desirable. Key Responsibilities for the Senior Office Coordinator role: Manage document control, ensuring records are maintained accurately and efficiently. Raise and process purchase orders and maintain associated records. Support business development activities, including CRM management and maintaining accurate client information. Prepare and format professional PowerPoint presentations for client meetings, proposals and internal presentations. Produce and maintain bid documentation, including preparing and updating bid templates to ensure consistency and high-quality submissions. Coordinate projects, tracking actions, deadlines and key milestones. Manage busy diaries, scheduling meetings and coordinating appointments. Provide comprehensive office and administrative support to the Directors. Coordinate meetings, prepare documentation and follow up on actions. Liaise with internal teams, clients and suppliers, ensuring excellent communication throughout. Identify opportunities to improve processes and contribute to the smooth running of the office. Skills required for the Senior Office Coordinator role: Highly organised with exceptional attention to detail. A proactive self-starter who enjoys taking ownership and using their initiative. Excellent multitasker who can confidently manage competing priorities. Microsoft Office skills, particularly Excel and PowerPoint . Experience preparing PowerPoint presentations and bid/tender templates. Confident communicator with excellent interpersonal skills. Apply today with your CV, or contact us for a confidential conversation to find out more about this exciting opportunity. We look forward to hearing from you!
Office Angels
Service Coordinator
Office Angels Sunbury-on-thames, Middlesex
About the Opportunity Our client is a growing and well-established provider of fire and electrical services across London and the South East. Due to continued growth, they are looking to recruit an organised and proactive Service Coordinator to join their friendly and supportive team. This is a varied office-based position where no two days are the same. You'll play an important role in supporting the service department, ensuring engineers are scheduled efficiently, customers receive excellent service, and projects are delivered smoothly. The role will primarily focus on supporting the company's Fire Division, coordinating planned maintenance, reactive call-outs, and remedial works for a range of commercial clients. Full training will be provided, making this an excellent opportunity for someone with administration, customer service, or scheduling experience who is looking to develop a long-term career. Key Responsibilities Coordinating and scheduling engineers for planned and reactive maintenance works. Managing engineer's diaries and daily appointments. Supporting the day-to-day operations of the service department. Preparing and issuing service reports, certificates, and completion documentation. Producing quotations for remedial works identified during service visits. Managing service contract renewals and planned maintenance agreements. Ordering materials and equipment required for service works. Liaising with engineers to ensure paperwork is completed accurately and returned promptly. Responding to customer enquiries via telephone and email. Maintaining accurate records and updating internal systems. Working closely with management to ensure efficient delivery of service works. Providing additional administrative support across the business as required. About You The successful candidate will be highly organised, customer-focused, and enjoy working in a busy office environment. You will ideally have: Strong organisational skills and excellent attention to detail. Excellent communication and customer service abilities. A positive, proactive attitude and willingness to learn. Good IT skills, including Microsoft Office. The ability to manage multiple priorities and work effectively within a team. Previous administration, customer service, scheduling, or coordination experience (desirable but not essential). What's on Offer? Competitive salary based on experience. Full training and ongoing professional development. 28 days annual leave, including bank holidays. Free on-site parking. Friendly, professional, and supportive working environment. Genuine opportunities for career progression within a growing business. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 10, 2026
Full time
About the Opportunity Our client is a growing and well-established provider of fire and electrical services across London and the South East. Due to continued growth, they are looking to recruit an organised and proactive Service Coordinator to join their friendly and supportive team. This is a varied office-based position where no two days are the same. You'll play an important role in supporting the service department, ensuring engineers are scheduled efficiently, customers receive excellent service, and projects are delivered smoothly. The role will primarily focus on supporting the company's Fire Division, coordinating planned maintenance, reactive call-outs, and remedial works for a range of commercial clients. Full training will be provided, making this an excellent opportunity for someone with administration, customer service, or scheduling experience who is looking to develop a long-term career. Key Responsibilities Coordinating and scheduling engineers for planned and reactive maintenance works. Managing engineer's diaries and daily appointments. Supporting the day-to-day operations of the service department. Preparing and issuing service reports, certificates, and completion documentation. Producing quotations for remedial works identified during service visits. Managing service contract renewals and planned maintenance agreements. Ordering materials and equipment required for service works. Liaising with engineers to ensure paperwork is completed accurately and returned promptly. Responding to customer enquiries via telephone and email. Maintaining accurate records and updating internal systems. Working closely with management to ensure efficient delivery of service works. Providing additional administrative support across the business as required. About You The successful candidate will be highly organised, customer-focused, and enjoy working in a busy office environment. You will ideally have: Strong organisational skills and excellent attention to detail. Excellent communication and customer service abilities. A positive, proactive attitude and willingness to learn. Good IT skills, including Microsoft Office. The ability to manage multiple priorities and work effectively within a team. Previous administration, customer service, scheduling, or coordination experience (desirable but not essential). What's on Offer? Competitive salary based on experience. Full training and ongoing professional development. 28 days annual leave, including bank holidays. Free on-site parking. Friendly, professional, and supportive working environment. Genuine opportunities for career progression within a growing business. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Clearwater People Solutions
Personal Assistant
Clearwater People Solutions Crawley, Sussex
Our client is currently recruiting for a highly organised and proactive Personal Assistant to support the Managing Director. This is a varied and rewarding role that combines executive support, project coordination and operational administration. This is a Part-Time role (3-4 days per week), hybrid (50% onsite 50% remote working). Key Responsibilities for the Personal Assistant Providing executive support to the Managing Director Managing diaries, appointments and meeting schedules Preparing reports, presentations and business documents Coordinating business projects and tracking key action Monitoring progress against deadlines and following up outstanding actions Managing email correspondence and business communications Assisting with recruitment administration and onboarding activities Supporting contract, tender and compliance documentation Liaising with managers, suppliers and external stakeholders Assisting with operational and administrative projects across the business Maintaining accurate records, documents and filing system Supporting the smooth day-to-day operation of the business Key Experience for the Personal Assistant Previous experience in an Executive Assistant, Personal Assistant, Office Manager, Operations Coordinator role Exceptional organisational and time management skills Strong written and verbal communication skills Ability to manage multiple priorities and deadlines effectively Professional, confident and approachable manner High level of discretion and confidentiality Strong attention to detail and problem-solving ability Proactive and self-motivated approach to work Excellent IT skills including Microsoft Office applications Comfortable working independently and taking ownership of tasks Please apply as directed!
Jul 10, 2026
Full time
Our client is currently recruiting for a highly organised and proactive Personal Assistant to support the Managing Director. This is a varied and rewarding role that combines executive support, project coordination and operational administration. This is a Part-Time role (3-4 days per week), hybrid (50% onsite 50% remote working). Key Responsibilities for the Personal Assistant Providing executive support to the Managing Director Managing diaries, appointments and meeting schedules Preparing reports, presentations and business documents Coordinating business projects and tracking key action Monitoring progress against deadlines and following up outstanding actions Managing email correspondence and business communications Assisting with recruitment administration and onboarding activities Supporting contract, tender and compliance documentation Liaising with managers, suppliers and external stakeholders Assisting with operational and administrative projects across the business Maintaining accurate records, documents and filing system Supporting the smooth day-to-day operation of the business Key Experience for the Personal Assistant Previous experience in an Executive Assistant, Personal Assistant, Office Manager, Operations Coordinator role Exceptional organisational and time management skills Strong written and verbal communication skills Ability to manage multiple priorities and deadlines effectively Professional, confident and approachable manner High level of discretion and confidentiality Strong attention to detail and problem-solving ability Proactive and self-motivated approach to work Excellent IT skills including Microsoft Office applications Comfortable working independently and taking ownership of tasks Please apply as directed!
Front Of House Receptionist
The People Advisory Saltaire, Yorkshire
Front of House Coordinator (Patient Experience) Location: Shipley Type: Full Time Permanent Salary: Competitive + Benefits Creating Exceptional Patient Experiences A fast-growing, clinically led dental group is looking for an exceptional Front of House Coordinator to join its team in Shipley. Founded by four clinicians who remain actively involved in the business, this is a dental brand built around delivering outstanding patient care, supporting its people, and creating an experience that feels truly different from the moment a patient walks through the door. With continued growth across Yorkshire, the group has established a reputation for combining clinical excellence with a premium, patient-centred approach across both private dentistry. The Role As the first point of contact for every patient, you will be responsible for creating a warm, welcoming and seamless experience that reflects the high standards of the practice. More than a traditional reception role, this position is about delivering exceptional hospitality, anticipating patient needs, and ensuring every interaction leaves a lasting positive impression. You will be the face of the practice, helping patients feel relaxed, valued and cared for from arrival through to departure. Key Responsibilities Deliver a five-star welcome to every patient entering the practice Create a calm, professional and luxury front-of-house experience Manage appointment scheduling and diary coordination with efficiency and attention to detail Support patients throughout their journey, ensuring a seamless experience at every touchpoint Handle enquiries by phone, email and in person with professionalism and warmth Manage patient payments and maintain accurate records Coordinate patient communications, recalls and follow-up appointments Ensure reception and waiting areas consistently reflect the premium standards of the practice Build positive relationships with patients, helping them feel comfortable and confident in their care Work closely with clinicians and the wider team to deliver an exceptional patient journey About You Previous experience in a front-of-house, hospitality, concierge, reception or customer service role Passionate about delivering exceptional customer experiences Naturally warm, professional and personable Highly organised with excellent attention to detail Confident managing multiple priorities in a busy environment Strong communication and relationship-building skills Able to anticipate patient needs and provide a proactive level of service Dental experience is advantageous but not essential for the right candidate Why Join? Be part of a growing Yorkshire dental brand with strong values Join a supportive, people-focused culture Work in a modern practice committed to exceptional patient care Help shape a premium patient experience that sets the practice apart Grow your career within an expanding and ambitious group Competitive salary and benefits This is an opportunity for someone who takes pride in creating memorable customer experiences and understands that outstanding patient care begins long before a patient sits in the dental chair.
Jul 10, 2026
Full time
Front of House Coordinator (Patient Experience) Location: Shipley Type: Full Time Permanent Salary: Competitive + Benefits Creating Exceptional Patient Experiences A fast-growing, clinically led dental group is looking for an exceptional Front of House Coordinator to join its team in Shipley. Founded by four clinicians who remain actively involved in the business, this is a dental brand built around delivering outstanding patient care, supporting its people, and creating an experience that feels truly different from the moment a patient walks through the door. With continued growth across Yorkshire, the group has established a reputation for combining clinical excellence with a premium, patient-centred approach across both private dentistry. The Role As the first point of contact for every patient, you will be responsible for creating a warm, welcoming and seamless experience that reflects the high standards of the practice. More than a traditional reception role, this position is about delivering exceptional hospitality, anticipating patient needs, and ensuring every interaction leaves a lasting positive impression. You will be the face of the practice, helping patients feel relaxed, valued and cared for from arrival through to departure. Key Responsibilities Deliver a five-star welcome to every patient entering the practice Create a calm, professional and luxury front-of-house experience Manage appointment scheduling and diary coordination with efficiency and attention to detail Support patients throughout their journey, ensuring a seamless experience at every touchpoint Handle enquiries by phone, email and in person with professionalism and warmth Manage patient payments and maintain accurate records Coordinate patient communications, recalls and follow-up appointments Ensure reception and waiting areas consistently reflect the premium standards of the practice Build positive relationships with patients, helping them feel comfortable and confident in their care Work closely with clinicians and the wider team to deliver an exceptional patient journey About You Previous experience in a front-of-house, hospitality, concierge, reception or customer service role Passionate about delivering exceptional customer experiences Naturally warm, professional and personable Highly organised with excellent attention to detail Confident managing multiple priorities in a busy environment Strong communication and relationship-building skills Able to anticipate patient needs and provide a proactive level of service Dental experience is advantageous but not essential for the right candidate Why Join? Be part of a growing Yorkshire dental brand with strong values Join a supportive, people-focused culture Work in a modern practice committed to exceptional patient care Help shape a premium patient experience that sets the practice apart Grow your career within an expanding and ambitious group Competitive salary and benefits This is an opportunity for someone who takes pride in creating memorable customer experiences and understands that outstanding patient care begins long before a patient sits in the dental chair.
Office Angels
Business Operations Executive
Office Angels Haywards Heath, Sussex
Business Operations Executive Location: Haywards Heath Salary: 30k - 35k Job Type: Full-time on site About the Role We are recruiting on behalf of an established and growing business seeking a highly organised and proactive Business Operations Executive to support the smooth day-to-day running of the organisation. This is a varied role combining business administration, operational coordination, and Personal Assistant support to senior leadership. The successful candidate will play a key role in ensuring efficient business processes, managing priorities, and supporting both internal teams and external stakeholders. This opportunity would suit an experienced administrator, operations coordinator, executive assistant, or PA who thrives in a fast-paced environment and enjoys taking ownership of a broad range of responsibilities. Key Responsibilities Business Operations & Administration Provide comprehensive administrative support across the business. Coordinate operational activities and support business projects. Maintain accurate company records, systems, and databases. Prepare reports, presentations, and business documentation. Assist with process improvements to enhance operational efficiency. Manage correspondence, filing systems, and company records. Support onboarding and general HR administration where required. Liaise with suppliers, clients, and external partners. PA Support Provide dedicated diary management for senior leaders. Organise meetings, appointments, and travel arrangements. Prepare meeting agendas, presentations, and briefing documents. Take minutes and track actions from meetings. Manage confidential information with discretion and professionalism. Act as a key point of contact on behalf of leadership where appropriate. Prioritise communications and support effective time management for executives. About You The ideal candidate will be highly organised, detail-oriented, and able to manage multiple priorities simultaneously. Skills & Experience Previous experience in an administrative, operations, executive assistant, PA, or business support role. Excellent organisational and time-management skills. Strong written and verbal communication abilities. Ability to work independently and proactively. Confidence managing competing priorities and deadlines. High level of attention to detail. Professional and discreet approach when handling confidential information. Strong IT skills, including Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Experience using CRM or business management systems would be advantageous. Next Steps: Apply today, the client is looking for someone to interview immediately and start asap! Please apply today with your up to date CV and contact details If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 10, 2026
Full time
Business Operations Executive Location: Haywards Heath Salary: 30k - 35k Job Type: Full-time on site About the Role We are recruiting on behalf of an established and growing business seeking a highly organised and proactive Business Operations Executive to support the smooth day-to-day running of the organisation. This is a varied role combining business administration, operational coordination, and Personal Assistant support to senior leadership. The successful candidate will play a key role in ensuring efficient business processes, managing priorities, and supporting both internal teams and external stakeholders. This opportunity would suit an experienced administrator, operations coordinator, executive assistant, or PA who thrives in a fast-paced environment and enjoys taking ownership of a broad range of responsibilities. Key Responsibilities Business Operations & Administration Provide comprehensive administrative support across the business. Coordinate operational activities and support business projects. Maintain accurate company records, systems, and databases. Prepare reports, presentations, and business documentation. Assist with process improvements to enhance operational efficiency. Manage correspondence, filing systems, and company records. Support onboarding and general HR administration where required. Liaise with suppliers, clients, and external partners. PA Support Provide dedicated diary management for senior leaders. Organise meetings, appointments, and travel arrangements. Prepare meeting agendas, presentations, and briefing documents. Take minutes and track actions from meetings. Manage confidential information with discretion and professionalism. Act as a key point of contact on behalf of leadership where appropriate. Prioritise communications and support effective time management for executives. About You The ideal candidate will be highly organised, detail-oriented, and able to manage multiple priorities simultaneously. Skills & Experience Previous experience in an administrative, operations, executive assistant, PA, or business support role. Excellent organisational and time-management skills. Strong written and verbal communication abilities. Ability to work independently and proactively. Confidence managing competing priorities and deadlines. High level of attention to detail. Professional and discreet approach when handling confidential information. Strong IT skills, including Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Experience using CRM or business management systems would be advantageous. Next Steps: Apply today, the client is looking for someone to interview immediately and start asap! Please apply today with your up to date CV and contact details If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
IMServ Europe Ltd
Scheduling Coordinator
IMServ Europe Ltd Great Linford, Buckinghamshire
About the Company At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services. About the Role The purpose of this role is to ensure the effective planning, scheduling, and coordination of work projects and large-scale activities to meet both business objectives and customer expectations. This includes managing workloads in the most efficient manner, supporting other departments with customer queries relating to scheduling, and prioritising work to ensure service commitments are met. The role requires a clear understanding of customer expectations to ensure service levels are consistently achieved, while utilising multiple systems to coordinate activities and meet the needs of all stakeholders, contributing to the delivery of a seamless and customer-focused service. Responsibilities Coordinate and schedule project work and large group activity from initial request through to planned delivery, ensuring appointments, survey requirements, installation activity and customer commitments are organised in the most efficient way for both customers and the business. Work closely with Commercial and operational colleagues to understand upcoming demands, plan future workload, secure suitable appointment slots and support effective use of available resources across teams, systems and customer requirements. Support internal departments with customer queries relating to scheduling, progress updates, prioritisation, appointment availability and delivery status, ensuring responses are clear, accurate and aligned to agreed processes. Support external customer calls, telephone conversations, email communication and meetings where required by speaking and writing directly with customers and stakeholders to provide clear, professional and well-prepared updates on progress, actions, risks, blockers, next steps and expected timescales. Build effective working relationships with internal teams, including Commercial, operational delivery, service management and technical colleagues, to support joined-up decision-making, consistent communication and achievement of internal and external service levels. Maintain trackers, reporting tools and system updates to provide accurate progress information to customers and stakeholders, ensuring records reflect current status, key milestones, outstanding actions, dependencies and risks. Support the management of a busy mailbox by reviewing incoming requests, processing general activity, responding to customer and internal queries by email, issuing clear written updates, identifying escalations and ensuring actions are progressed within agreed timescales. Take ownership of issues by investigating the cause, coordinating with relevant teams, agreeing appropriate actions and ensuring timely, effective resolution with clear escalation where further support or decision making is required. Complete root cause analysis on project failures, missed milestones, customer issues or recurring process problems, identifying themes, contributing factors and recommended actions to reduce future risk and improve delivery performance. Produce and update procedural documentation to support new, amended or developing services, ensuring processes, responsibilities, system steps and escalation routes are clear, consistent and easy for colleagues to follow. Document and support the resolution of customer complaints by capturing accurate details, following the complaints process, coordinating inputs from relevant teams, monitoring progress and escalating where timescales, risk or customer impact require further attention. What you'll need Strong written and verbal communication skills, with the ability to provide clear updates to customers and stakeholders. Good working knowledge of Microsoft Office packages, including Excel and Word. High level of computer and system literacy, with the ability to use multiple systems to complete processes accurately. Previous customer service experience, ideally within a contact centre, scheduling or operational delivery environment. Experience of working within a target driven environment and managing work against SLAs or agreed timescales. Understanding of relevant industry flows, processes and operational requirements. Customer focused, with the ability to identify customer needs and respond appropriately. Able to work in a complex, fast paced environment with conflicting demands and multiple priorities. Proactive in anticipating issues and taking action to resolve or escalate them appropriately. Able to manage own time effectively to meet daily, team and industry requirements. Confident in articulating issues, options and proposed solutions directly to customers and internal stakeholders Benefits 28 days' holiday plus Bank Holidays Buy & sell annual leave scheme Up to a 10% bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
Jul 10, 2026
Full time
About the Company At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services. About the Role The purpose of this role is to ensure the effective planning, scheduling, and coordination of work projects and large-scale activities to meet both business objectives and customer expectations. This includes managing workloads in the most efficient manner, supporting other departments with customer queries relating to scheduling, and prioritising work to ensure service commitments are met. The role requires a clear understanding of customer expectations to ensure service levels are consistently achieved, while utilising multiple systems to coordinate activities and meet the needs of all stakeholders, contributing to the delivery of a seamless and customer-focused service. Responsibilities Coordinate and schedule project work and large group activity from initial request through to planned delivery, ensuring appointments, survey requirements, installation activity and customer commitments are organised in the most efficient way for both customers and the business. Work closely with Commercial and operational colleagues to understand upcoming demands, plan future workload, secure suitable appointment slots and support effective use of available resources across teams, systems and customer requirements. Support internal departments with customer queries relating to scheduling, progress updates, prioritisation, appointment availability and delivery status, ensuring responses are clear, accurate and aligned to agreed processes. Support external customer calls, telephone conversations, email communication and meetings where required by speaking and writing directly with customers and stakeholders to provide clear, professional and well-prepared updates on progress, actions, risks, blockers, next steps and expected timescales. Build effective working relationships with internal teams, including Commercial, operational delivery, service management and technical colleagues, to support joined-up decision-making, consistent communication and achievement of internal and external service levels. Maintain trackers, reporting tools and system updates to provide accurate progress information to customers and stakeholders, ensuring records reflect current status, key milestones, outstanding actions, dependencies and risks. Support the management of a busy mailbox by reviewing incoming requests, processing general activity, responding to customer and internal queries by email, issuing clear written updates, identifying escalations and ensuring actions are progressed within agreed timescales. Take ownership of issues by investigating the cause, coordinating with relevant teams, agreeing appropriate actions and ensuring timely, effective resolution with clear escalation where further support or decision making is required. Complete root cause analysis on project failures, missed milestones, customer issues or recurring process problems, identifying themes, contributing factors and recommended actions to reduce future risk and improve delivery performance. Produce and update procedural documentation to support new, amended or developing services, ensuring processes, responsibilities, system steps and escalation routes are clear, consistent and easy for colleagues to follow. Document and support the resolution of customer complaints by capturing accurate details, following the complaints process, coordinating inputs from relevant teams, monitoring progress and escalating where timescales, risk or customer impact require further attention. What you'll need Strong written and verbal communication skills, with the ability to provide clear updates to customers and stakeholders. Good working knowledge of Microsoft Office packages, including Excel and Word. High level of computer and system literacy, with the ability to use multiple systems to complete processes accurately. Previous customer service experience, ideally within a contact centre, scheduling or operational delivery environment. Experience of working within a target driven environment and managing work against SLAs or agreed timescales. Understanding of relevant industry flows, processes and operational requirements. Customer focused, with the ability to identify customer needs and respond appropriately. Able to work in a complex, fast paced environment with conflicting demands and multiple priorities. Proactive in anticipating issues and taking action to resolve or escalate them appropriately. Able to manage own time effectively to meet daily, team and industry requirements. Confident in articulating issues, options and proposed solutions directly to customers and internal stakeholders Benefits 28 days' holiday plus Bank Holidays Buy & sell annual leave scheme Up to a 10% bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
Sellick Partnership
Repairs Coordinator
Sellick Partnership Bristol, Gloucestershire
Repairs Coordinator Pay: 15-19 (depending on pay type) Contract: Ongoing Location: Bristol We are recruiting an experienced Repairs Coordinator / Maintenance Scheduler to join a busy Responsive Repairs team in Bristol on a 6-month contract. This is an excellent opportunity for someone with experience in repairs scheduling, housing maintenance, facilities coordination, property services, or contractor management who thrives in a fast-paced, customer-focused environment. You will play a vital role in ensuring repair works are allocated efficiently, completed on time, and delivered to a high standard for tenants and stakeholders. Key Responsibilities As a Repairs Coordinator, your duties will include: Scheduling and allocating responsive repair jobs to operatives and contractors Raising and prioritising repair requests in line with service level agreements (SLAs) Monitoring job progress throughout the day to ensure works are completed on time Rescheduling appointments and proactively managing delays Liaising with operatives, surveyors, contractors, and customers Providing clear updates to tenants and stakeholders Ensuring repairs are completed "right first time" Updating internal systems accurately with real-time notes and status updates To be successful in this role, you should have: Previous experience in repairs coordination, maintenance scheduling, housing repairs, facilities management, or service delivery coordination Strong organisational and multitasking skills Excellent communication skills (phone and email) Experience working with scheduling or housing management systems Ability to manage workload under pressure and adapt to changing priorities A proactive and solution-focused approach Strong customer service skills If you're interested, then please apply or reach out to Ebony at Sellick Partnership, Derby. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jul 09, 2026
Seasonal
Repairs Coordinator Pay: 15-19 (depending on pay type) Contract: Ongoing Location: Bristol We are recruiting an experienced Repairs Coordinator / Maintenance Scheduler to join a busy Responsive Repairs team in Bristol on a 6-month contract. This is an excellent opportunity for someone with experience in repairs scheduling, housing maintenance, facilities coordination, property services, or contractor management who thrives in a fast-paced, customer-focused environment. You will play a vital role in ensuring repair works are allocated efficiently, completed on time, and delivered to a high standard for tenants and stakeholders. Key Responsibilities As a Repairs Coordinator, your duties will include: Scheduling and allocating responsive repair jobs to operatives and contractors Raising and prioritising repair requests in line with service level agreements (SLAs) Monitoring job progress throughout the day to ensure works are completed on time Rescheduling appointments and proactively managing delays Liaising with operatives, surveyors, contractors, and customers Providing clear updates to tenants and stakeholders Ensuring repairs are completed "right first time" Updating internal systems accurately with real-time notes and status updates To be successful in this role, you should have: Previous experience in repairs coordination, maintenance scheduling, housing repairs, facilities management, or service delivery coordination Strong organisational and multitasking skills Excellent communication skills (phone and email) Experience working with scheduling or housing management systems Ability to manage workload under pressure and adapt to changing priorities A proactive and solution-focused approach Strong customer service skills If you're interested, then please apply or reach out to Ebony at Sellick Partnership, Derby. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
SourceCo Recruitment
International Administration
SourceCo Recruitment Bromsgrove, Worcestershire
SourceCo Recruitment are recruiting for an International Admin Coordinator on behalf of a leading global business within the luxury retail sector. This is an excellent opportunity to join a well-established and growing organisation with customers in over 70 countries worldwide. You'll become a key part of a friendly and supportive team, providing first-class administrative and customer support to international clients while coordinating orders from enquiry through to delivery. The Role: As an International Admin Coordinator, you'll act as the main point of contact for international customers, ensuring orders are processed efficiently while delivering an exceptional customer experience. Working closely with sales, logistics and internal departments, you'll help coordinate international orders, manage customer enquiries and support the smooth running of export operations. Salary: 25k - 26k per annum DOE Key Responsibilities Provide administrative support to the international sales team. Assist with booking customer appointments and coordinating overseas sales trips. Process customer enquiries, orders and requests accurately and efficiently. Liaise with international customers regarding products, orders and shipments. Track international deliveries and provide customers with regular updates. Maintain customer records and ensure documentation is accurate. Coordinate returns, exchanges and customer queries professionally. Work closely with logistics and internal departments to ensure orders are delivered on time. Ensure export documentation and customer records comply with company procedures. Support continuous improvement by identifying ways to enhance customer service and internal processes. The ideal candidate will have: Experience supporting international customers or export administration would be advantageous. Excellent communication and relationship-building skills. Confident using Microsoft Office, particularly Excel. Experience using Sage 200 Experience using Adobe software A proactive and positive approach with excellent problem-solving skills. Desirable Knowledge of international shipping or export documentation. French or Italian language skills (not essential) What's on Offer? Competitive salary. Up to 29 days holiday plus Bank Holidays. Employer pension contribution. Birthday day off. Staff eyewear allowance after qualifying period. Employee wellbeing programme. Excellent career development opportunities within a growing international business. If you're highly organised, customer-focused and enjoy working in a fast-paced office environment, we'd love to hear from you.
Jul 09, 2026
Full time
SourceCo Recruitment are recruiting for an International Admin Coordinator on behalf of a leading global business within the luxury retail sector. This is an excellent opportunity to join a well-established and growing organisation with customers in over 70 countries worldwide. You'll become a key part of a friendly and supportive team, providing first-class administrative and customer support to international clients while coordinating orders from enquiry through to delivery. The Role: As an International Admin Coordinator, you'll act as the main point of contact for international customers, ensuring orders are processed efficiently while delivering an exceptional customer experience. Working closely with sales, logistics and internal departments, you'll help coordinate international orders, manage customer enquiries and support the smooth running of export operations. Salary: 25k - 26k per annum DOE Key Responsibilities Provide administrative support to the international sales team. Assist with booking customer appointments and coordinating overseas sales trips. Process customer enquiries, orders and requests accurately and efficiently. Liaise with international customers regarding products, orders and shipments. Track international deliveries and provide customers with regular updates. Maintain customer records and ensure documentation is accurate. Coordinate returns, exchanges and customer queries professionally. Work closely with logistics and internal departments to ensure orders are delivered on time. Ensure export documentation and customer records comply with company procedures. Support continuous improvement by identifying ways to enhance customer service and internal processes. The ideal candidate will have: Experience supporting international customers or export administration would be advantageous. Excellent communication and relationship-building skills. Confident using Microsoft Office, particularly Excel. Experience using Sage 200 Experience using Adobe software A proactive and positive approach with excellent problem-solving skills. Desirable Knowledge of international shipping or export documentation. French or Italian language skills (not essential) What's on Offer? Competitive salary. Up to 29 days holiday plus Bank Holidays. Employer pension contribution. Birthday day off. Staff eyewear allowance after qualifying period. Employee wellbeing programme. Excellent career development opportunities within a growing international business. If you're highly organised, customer-focused and enjoy working in a fast-paced office environment, we'd love to hear from you.
Netbox Recruitment
Scheduling Coordinator
Netbox Recruitment Bexley, London
Scheduling Coordinator Location: Bexley Salary: 30,000- 35,000 per annum + quarterly bonuses Job Type: Full-Time, Permanent The Company Our client is a market-leading manufacturer and supplier of specialist door systems across the UK and internationally. Following sustained growth, the business has recently surpassed 70 million in annual turnover and continues to expand its product offering and market presence. Operating from a modern manufacturing and head office facility on the Greater London/Kent border, they have built a strong reputation for quality, innovation, and technical expertise. With continued investment in people, products, and infrastructure, this is an excellent opportunity to join a successful and growing organization offering genuine long-term career development opportunities. The Role They are looking for a highly organised and proactive Scheduling Coordinator to join their growing Delivery team. In this role, you will be responsible for planning, scheduling and coordinating Field Service Engineers carrying out maintenance, repairs and commissioning work. You'll ensure customer requests are managed efficiently, resources are utilised effectively, and engineers have the information they need to deliver an excellent service. This is a fast-paced position that requires excellent organisational skills, strong communication and the ability to prioritise changing workloads. Key Responsibilities Schedule and coordinate Field Service Engineers for maintenance, repair and commissioning work. Plan engineer workloads based on skills, location, availability and customer priorities. Monitor engineer schedules in real time and respond quickly to changes, delays and urgent customer requests. Liaise with customers to arrange appointments and provide updates on service visits. Work closely with Field Service Engineers and internal departments to ensure smooth delivery of works. Resolve scheduling conflicts and operational issues efficiently. Maintain accurate scheduling records and service information. Produce reports and analyse scheduling performance to identify opportunities for continuous improvement. Deliver a high standard of customer service at all times. Skills & Experience Essential Minimum of 1 year experience in a scheduling coordinator role Excellent organisational and time management skills. Strong communication and interpersonal skills. Ability to manage multiple priorities in a busy environment. Excellent problem-solving skills with a proactive approach. Strong attention to detail. Confident using Microsoft Office, including Outlook and Excel. Desirable Experience using scheduling or dispatch software (such as Salesforce or similar CRM systems). Experience working within engineering, manufacturing, facilities management or field service environments. Ideally have experience scheduling works for organisations that support vulnerable people or provide products and services designed to enhance their safety and wellbeing. Benefits Quarterly Global Performance Bonus (typically 10-15% of annual salary, with a minimum 10% guaranteed, paid quarterly) 1 day WFH per wek 20 days annual leave plus bank holidays (three days to be taken over the Christmas period) Canteen with free food and drinks - you will never have to pay for lunch again! Company pension scheme with the option to increase your contribution up to 10%, with matched employer contributions. Electric Vehicle Salary Sacrifice Scheme. Octopus Energy employee discounts and perks. Modern office and manufacturing facilities. Opportunity to join a growing and successful business with excellent long-term career prospects.
Jul 09, 2026
Full time
Scheduling Coordinator Location: Bexley Salary: 30,000- 35,000 per annum + quarterly bonuses Job Type: Full-Time, Permanent The Company Our client is a market-leading manufacturer and supplier of specialist door systems across the UK and internationally. Following sustained growth, the business has recently surpassed 70 million in annual turnover and continues to expand its product offering and market presence. Operating from a modern manufacturing and head office facility on the Greater London/Kent border, they have built a strong reputation for quality, innovation, and technical expertise. With continued investment in people, products, and infrastructure, this is an excellent opportunity to join a successful and growing organization offering genuine long-term career development opportunities. The Role They are looking for a highly organised and proactive Scheduling Coordinator to join their growing Delivery team. In this role, you will be responsible for planning, scheduling and coordinating Field Service Engineers carrying out maintenance, repairs and commissioning work. You'll ensure customer requests are managed efficiently, resources are utilised effectively, and engineers have the information they need to deliver an excellent service. This is a fast-paced position that requires excellent organisational skills, strong communication and the ability to prioritise changing workloads. Key Responsibilities Schedule and coordinate Field Service Engineers for maintenance, repair and commissioning work. Plan engineer workloads based on skills, location, availability and customer priorities. Monitor engineer schedules in real time and respond quickly to changes, delays and urgent customer requests. Liaise with customers to arrange appointments and provide updates on service visits. Work closely with Field Service Engineers and internal departments to ensure smooth delivery of works. Resolve scheduling conflicts and operational issues efficiently. Maintain accurate scheduling records and service information. Produce reports and analyse scheduling performance to identify opportunities for continuous improvement. Deliver a high standard of customer service at all times. Skills & Experience Essential Minimum of 1 year experience in a scheduling coordinator role Excellent organisational and time management skills. Strong communication and interpersonal skills. Ability to manage multiple priorities in a busy environment. Excellent problem-solving skills with a proactive approach. Strong attention to detail. Confident using Microsoft Office, including Outlook and Excel. Desirable Experience using scheduling or dispatch software (such as Salesforce or similar CRM systems). Experience working within engineering, manufacturing, facilities management or field service environments. Ideally have experience scheduling works for organisations that support vulnerable people or provide products and services designed to enhance their safety and wellbeing. Benefits Quarterly Global Performance Bonus (typically 10-15% of annual salary, with a minimum 10% guaranteed, paid quarterly) 1 day WFH per wek 20 days annual leave plus bank holidays (three days to be taken over the Christmas period) Canteen with free food and drinks - you will never have to pay for lunch again! Company pension scheme with the option to increase your contribution up to 10%, with matched employer contributions. Electric Vehicle Salary Sacrifice Scheme. Octopus Energy employee discounts and perks. Modern office and manufacturing facilities. Opportunity to join a growing and successful business with excellent long-term career prospects.
Opus Accountancy Limited
Part Time Executive Assistant Practice Coordinator
Opus Accountancy Limited Knutsford, Cheshire
Part Time Executive Assistant Practice Coordinator Salary circa 30-36k FTE dependent on skills and experience 12 months FTC potential for permanent position following successful completion of contract Part Time 20-25 hours per week spread over 5 days ideally Knutsford office based Why join us? Competitive salary Up to 25 days' holiday plus bank holidays Supportive and friendly working environment Opportunity to become a key member of a respected local practice A varied and rewarding role with genuine responsibility Long-term career stability within an established and growing business Opus Accountancy Ltd are an established and highly respected firm of Chartered Accountants providing accountancy, tax compliance and business advisory services to a diverse portfolio of owner-managed businesses, high-net-worth individuals and larger corporate clients. As our practice continues to grow, we're looking for an experienced Executive Assistant & Practice Coordinator to become a key member of our team. This is far more than a traditional Executive Assistant role. You'll be the organisational hub of the practice, providing dedicated support to the Senior Partner whilst helping coordinate the smooth day-to-day running of the business. From managing client communications and statutory deadlines to overseeing onboarding processes and supporting practice administration, you will play a vital role in ensuring everything runs efficiently. If you're proactive, highly organised and enjoy working in a fast-paced professional environment where no two days are the same, we'd love to hear from you. Role overview Working closely with the Senior Partner, you'll provide first-class executive and administrative support whilst helping coordinate the day-to-day operations of the practice. Key responsibilities include: Managing the Senior Partner's diary, scheduling meetings and coordinating appointments Acting as the first point of contact for clients by telephone and email, handling enquiries professionally and confidentially Preparing, formatting and proofreading correspondence, reports and other business documents Coordinating statutory filing deadlines, including company accounts and tax returns, and chasing outstanding information from clients Managing engagement letters, client onboarding documentation and Anti-Money Laundering (AML) compliance processes Maintaining accurate client records using the firm's practice management system Organising meetings, preparing agendas, taking minutes and following up on actions Supporting billing administration, handling incoming post and general office administration Assisting with practice improvement projects and providing wider administrative support as required Ideal candidate We are looking for someone who enjoys taking ownership, thrives on organisation and can confidently manage multiple priorities whilst maintaining exceptional attention to detail. Previous experience as an Executive Assistant, Practice Coordinator, Practice Administrator, Office Manager, Senior Administrator or similar role Experience within an accountancy practice, legal firm or other professional services environment would be highly advantageous Excellent organisational and time management skills with the ability to prioritise competing deadlines Strong written and verbal communication skills with a professional and confident telephone manner A high level of discretion when handling confidential client and financial information Excellent attention to detail and accuracy Strong Microsoft Office skills, including Outlook, Word and Excel The ability to work independently whilst also supporting a collaborative team If you are an organised, professional and proactive Executive Assistant or Practice Coordinator looking for a varied role where you can make a genuine impact, we'd love to hear from you. Apply today with your updated CV to join our friendly and experienced team in Knutsford. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jul 09, 2026
Full time
Part Time Executive Assistant Practice Coordinator Salary circa 30-36k FTE dependent on skills and experience 12 months FTC potential for permanent position following successful completion of contract Part Time 20-25 hours per week spread over 5 days ideally Knutsford office based Why join us? Competitive salary Up to 25 days' holiday plus bank holidays Supportive and friendly working environment Opportunity to become a key member of a respected local practice A varied and rewarding role with genuine responsibility Long-term career stability within an established and growing business Opus Accountancy Ltd are an established and highly respected firm of Chartered Accountants providing accountancy, tax compliance and business advisory services to a diverse portfolio of owner-managed businesses, high-net-worth individuals and larger corporate clients. As our practice continues to grow, we're looking for an experienced Executive Assistant & Practice Coordinator to become a key member of our team. This is far more than a traditional Executive Assistant role. You'll be the organisational hub of the practice, providing dedicated support to the Senior Partner whilst helping coordinate the smooth day-to-day running of the business. From managing client communications and statutory deadlines to overseeing onboarding processes and supporting practice administration, you will play a vital role in ensuring everything runs efficiently. If you're proactive, highly organised and enjoy working in a fast-paced professional environment where no two days are the same, we'd love to hear from you. Role overview Working closely with the Senior Partner, you'll provide first-class executive and administrative support whilst helping coordinate the day-to-day operations of the practice. Key responsibilities include: Managing the Senior Partner's diary, scheduling meetings and coordinating appointments Acting as the first point of contact for clients by telephone and email, handling enquiries professionally and confidentially Preparing, formatting and proofreading correspondence, reports and other business documents Coordinating statutory filing deadlines, including company accounts and tax returns, and chasing outstanding information from clients Managing engagement letters, client onboarding documentation and Anti-Money Laundering (AML) compliance processes Maintaining accurate client records using the firm's practice management system Organising meetings, preparing agendas, taking minutes and following up on actions Supporting billing administration, handling incoming post and general office administration Assisting with practice improvement projects and providing wider administrative support as required Ideal candidate We are looking for someone who enjoys taking ownership, thrives on organisation and can confidently manage multiple priorities whilst maintaining exceptional attention to detail. Previous experience as an Executive Assistant, Practice Coordinator, Practice Administrator, Office Manager, Senior Administrator or similar role Experience within an accountancy practice, legal firm or other professional services environment would be highly advantageous Excellent organisational and time management skills with the ability to prioritise competing deadlines Strong written and verbal communication skills with a professional and confident telephone manner A high level of discretion when handling confidential client and financial information Excellent attention to detail and accuracy Strong Microsoft Office skills, including Outlook, Word and Excel The ability to work independently whilst also supporting a collaborative team If you are an organised, professional and proactive Executive Assistant or Practice Coordinator looking for a varied role where you can make a genuine impact, we'd love to hear from you. Apply today with your updated CV to join our friendly and experienced team in Knutsford. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Office Angels
Customer Relations & Complaints Executive
Office Angels Hove, Sussex
Customer Relations & Complaints Executive Location: Hove, East Sussex Salary: 27,000 - 32,000 DOE + KPI Bonus Scheme (OTE 29,500 - 36,500) Job Type: Permanent, Full-Time Hours: Monday to Friday, 9:00am - 5:30pm (1-hour lunch break) Additional Requirement: One Saturday per month on a rota basis (paid or time off in lieu) Are you an experienced customer service professional with a passion for delivering outstanding customer experiences and resolving complaints effectively? We are recruiting for a Customer Relations & Aftercare Executive to join a successful and growing business based in Hove. This is an excellent opportunity for someone with a background in customer complaints, aftercare, customer success, customer support, service delivery, or customer relations who enjoys taking ownership of cases and ensuring customers receive an exceptional service journey from start to finish. Working within a fast-paced customer experience team, you'll act as the key point of contact for customers following product delivery or installation, managing aftercare enquiries, complaints resolution, service coordination, and customer feedback. The Role As a Customer Relations Executive, you will be responsible for maintaining high levels of customer satisfaction by handling customer concerns, resolving issues efficiently, and coordinating any required remedial works or follow-up appointments. This role offers a high level of autonomy, requiring excellent organisation, problem-solving skills, and the ability to build positive relationships with customers and internal teams alike. Key Responsibilities Manage customer complaints and aftercare enquiries from initial contact through to resolution. Act as the primary post-service point of contact for customers. Investigate and resolve customer concerns in a professional, empathetic, and solutions-focused manner. Coordinate engineer, technician, or service appointments where corrective actions are required. Maintain accurate customer records and case notes within the CRM system. Work closely with internal departments to resolve product, service, or delivery-related issues. Monitor and manage online customer feedback and review platforms. Respond to customer reviews and implement actions to improve customer satisfaction scores. Escalate complex cases where necessary while retaining ownership of the customer journey. Identify trends within complaints and customer feedback to support continuous improvement initiatives. Skills & Experience Required Previous experience within a customer relations, complaints handling, aftercare, customer service, customer success, or client services role . Strong conflict resolution and complaint management skills. Excellent verbal and written communication abilities. Ability to manage multiple customer cases simultaneously. Highly organised with strong attention to detail. Comfortable working independently and managing workloads effectively. Experience using CRM systems, Microsoft Office, email, and digital communication tools. Customer-centric approach with a genuine desire to deliver excellent service. Ideal Backgrounds We welcome applications from candidates with experience as: Customer Relations Executive, Complaints Handler, Customer Complaints Specialist, Aftercare Coordinator, Customer Experience Executive, Customer Success Executive, Service Delivery Coordinator, Client Relationship Executive, Customer Support Executive, Complaint Resolution Advisor, Customer Care Coordinator, After Sales Executive If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please note that only candidates selected for an interview will be contacted. We appreciate your understanding in this matter. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 08, 2026
Full time
Customer Relations & Complaints Executive Location: Hove, East Sussex Salary: 27,000 - 32,000 DOE + KPI Bonus Scheme (OTE 29,500 - 36,500) Job Type: Permanent, Full-Time Hours: Monday to Friday, 9:00am - 5:30pm (1-hour lunch break) Additional Requirement: One Saturday per month on a rota basis (paid or time off in lieu) Are you an experienced customer service professional with a passion for delivering outstanding customer experiences and resolving complaints effectively? We are recruiting for a Customer Relations & Aftercare Executive to join a successful and growing business based in Hove. This is an excellent opportunity for someone with a background in customer complaints, aftercare, customer success, customer support, service delivery, or customer relations who enjoys taking ownership of cases and ensuring customers receive an exceptional service journey from start to finish. Working within a fast-paced customer experience team, you'll act as the key point of contact for customers following product delivery or installation, managing aftercare enquiries, complaints resolution, service coordination, and customer feedback. The Role As a Customer Relations Executive, you will be responsible for maintaining high levels of customer satisfaction by handling customer concerns, resolving issues efficiently, and coordinating any required remedial works or follow-up appointments. This role offers a high level of autonomy, requiring excellent organisation, problem-solving skills, and the ability to build positive relationships with customers and internal teams alike. Key Responsibilities Manage customer complaints and aftercare enquiries from initial contact through to resolution. Act as the primary post-service point of contact for customers. Investigate and resolve customer concerns in a professional, empathetic, and solutions-focused manner. Coordinate engineer, technician, or service appointments where corrective actions are required. Maintain accurate customer records and case notes within the CRM system. Work closely with internal departments to resolve product, service, or delivery-related issues. Monitor and manage online customer feedback and review platforms. Respond to customer reviews and implement actions to improve customer satisfaction scores. Escalate complex cases where necessary while retaining ownership of the customer journey. Identify trends within complaints and customer feedback to support continuous improvement initiatives. Skills & Experience Required Previous experience within a customer relations, complaints handling, aftercare, customer service, customer success, or client services role . Strong conflict resolution and complaint management skills. Excellent verbal and written communication abilities. Ability to manage multiple customer cases simultaneously. Highly organised with strong attention to detail. Comfortable working independently and managing workloads effectively. Experience using CRM systems, Microsoft Office, email, and digital communication tools. Customer-centric approach with a genuine desire to deliver excellent service. Ideal Backgrounds We welcome applications from candidates with experience as: Customer Relations Executive, Complaints Handler, Customer Complaints Specialist, Aftercare Coordinator, Customer Experience Executive, Customer Success Executive, Service Delivery Coordinator, Client Relationship Executive, Customer Support Executive, Complaint Resolution Advisor, Customer Care Coordinator, After Sales Executive If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please note that only candidates selected for an interview will be contacted. We appreciate your understanding in this matter. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Osborne Appointments
Sales Coordinator
Osborne Appointments Thorpe Malsor, Northamptonshire
Role: Sales Co-ordinator Location: Kettering Hours: Monday to Thursday, 8:30am 5:30pm Friday, 9:00am 3:00pm Salary: £28,000 An exciting opportunity has arisen for a highly organised and proactive Sales Co-ordinator to join an award-winning and growing business based in Kettering. Supporting a team of specialist brokers, you will play a key role in ensuring the smooth running of sales administration and business operations. This is an excellent opportunity for someone with previous administration experience looking to build a long-term career. No previous finance industry experience is required as full training will be provided. Duties of a Sales Co-ordinator: Provide administrative support to specialist brokers and the wider sales team. Prepare and manage sales documentation using Microsoft Word, Excel, and PowerPoint. Maintain and update CRM systems, ensuring client records are accurate and up to date. Support the sales team with administration including data entry, reporting, and scheduling. Handle customer enquiries via telephone and email, providing a professional and efficient service. Organise meetings, prepare agendas, and take meeting minutes where required. Manage confidential client information in line with company procedures. Monitor sales activity and assist with preparing reports and sales forecasts. Coordinate diaries and appointments using Microsoft Outlook. Assist with additional administrative duties to support the continued growth of the business. What we would like from you: Previous administration or sales support experience is essential. Excellent numeracy skills with strong attention to detail and accuracy. Confident using Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Experience using CRM systems (Sage experience would be advantageous). Strong organisational skills with the ability to manage and prioritise a varied workload. Excellent written and verbal communication skills. Confident liaising with customers and colleagues at all levels. Strong IT skills and the ability to learn new systems quickly. Previous customer service experience would be beneficial. Personal Attributes: Highly organised and proactive. Excellent attention to detail. Professional and approachable. Positive and enthusiastic attitude. Strong time management skills. Able to work independently and as part of a team. Committed to delivering a high standard of administrative support. Benefits: Full training provided. Early finish every Friday. Opportunity to join an award-winning and growing business. Long-term career progression opportunities. Supportive and collaborative working environment. BEDFORDPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy Statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency/business. Your application will be considered in competition with others, and we will contact you within 3 working days.
Jul 08, 2026
Full time
Role: Sales Co-ordinator Location: Kettering Hours: Monday to Thursday, 8:30am 5:30pm Friday, 9:00am 3:00pm Salary: £28,000 An exciting opportunity has arisen for a highly organised and proactive Sales Co-ordinator to join an award-winning and growing business based in Kettering. Supporting a team of specialist brokers, you will play a key role in ensuring the smooth running of sales administration and business operations. This is an excellent opportunity for someone with previous administration experience looking to build a long-term career. No previous finance industry experience is required as full training will be provided. Duties of a Sales Co-ordinator: Provide administrative support to specialist brokers and the wider sales team. Prepare and manage sales documentation using Microsoft Word, Excel, and PowerPoint. Maintain and update CRM systems, ensuring client records are accurate and up to date. Support the sales team with administration including data entry, reporting, and scheduling. Handle customer enquiries via telephone and email, providing a professional and efficient service. Organise meetings, prepare agendas, and take meeting minutes where required. Manage confidential client information in line with company procedures. Monitor sales activity and assist with preparing reports and sales forecasts. Coordinate diaries and appointments using Microsoft Outlook. Assist with additional administrative duties to support the continued growth of the business. What we would like from you: Previous administration or sales support experience is essential. Excellent numeracy skills with strong attention to detail and accuracy. Confident using Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Experience using CRM systems (Sage experience would be advantageous). Strong organisational skills with the ability to manage and prioritise a varied workload. Excellent written and verbal communication skills. Confident liaising with customers and colleagues at all levels. Strong IT skills and the ability to learn new systems quickly. Previous customer service experience would be beneficial. Personal Attributes: Highly organised and proactive. Excellent attention to detail. Professional and approachable. Positive and enthusiastic attitude. Strong time management skills. Able to work independently and as part of a team. Committed to delivering a high standard of administrative support. Benefits: Full training provided. Early finish every Friday. Opportunity to join an award-winning and growing business. Long-term career progression opportunities. Supportive and collaborative working environment. BEDFORDPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy Statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency/business. Your application will be considered in competition with others, and we will contact you within 3 working days.

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