Job Title: Customer Relationship Officer Location: Warrington - Hybrid. 2 days per week in the office. It is expected to be based in the office 4 days a week during the first 2 weeks. Salary: On Application Hours: Monday - Friday 9 am - 5 pm Benefits: 15% Contributory Pension (10% Employer, 5% Employee) 26 days holiday plus bank holidays, and a day off for your birthday Discretionary Bonus Scheme & Annual salary reviews Paid sick leave & Digital GP 24/7 Private Health Insurance, Critical Illness Insurance & Dental Cover Income Protection Enhanced maternity, paternity and shared parental leave Menopause support Paid Carers leave Charity Day Employee Assistance Programme Cycle2work Scheme Benefits Hub; large selection of employee discounts, rewards and perks across a number brands, restaurants, holidays and "away" About our client and the role of Customer Relationship Officer: Our client is a fast-growing financial services provider who put their colleagues and customers at the heart of everything they do. They are built on strong values with a collaborative culture, with a strong focus on inclusivity, integrity and innovation. They have an exciting opportunity available for a Mortgage Relationship Officer to join the Relationship Management team, and to develop your career within a growing specialist bank. This role involves supporting a portfolio of commercial customers while working closely with experienced Relationship Managers and being proactive in growing the loan book. This is a fantastic role for someone who has experience within the mortgage industry, looking to have a future career within relationship management. Responsibilities for the role of Customer Relationship Officer: Support the Relationship Management team by delivering proactive customer engagement, portfolio analysis, and operational support across the customer lifecycle. Build and maintain strong relationships with an allocated portfolio of customers, ensuring a consistently high standard of service and customer experience. Act as the primary point of contact for inbound customer enquiries, providing timely, accurate, and professional support. Assist with refinancing, retention, and new deal preparation, ensuring all documentation and processes are completed efficiently. Conduct portfolio analysis and prepare insightful reports for periodic customer reviews, identifying trends, risks, and opportunities. Monitor portfolio performance and produce high-quality management information to support reporting, strategic decision-making, and effective portfolio oversight. Experience and skills required for the role of Customer Relationship Officer: Experience of working in the mortgage industry is essential Experience in customer relationship management Strong organisational skills, with high attention to detail, and the ability to manage multiple priorities effectively. Strong analytical skills and confidence working with data, spreadsheets, and reporting tools will be essential. Strong communicator, comfortable engaging with both internal stakeholders and customers, with the ability to provide clear and professional support. A proactive and collaborative approach, alongside a commitment to delivering excellent customer service, will be key to success. Familiarity with regulatory requirements, risk awareness, and data protection standards will be highly beneficial. For more information regarding the role of Customer Relationship Officer please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Jul 04, 2026
Full time
Job Title: Customer Relationship Officer Location: Warrington - Hybrid. 2 days per week in the office. It is expected to be based in the office 4 days a week during the first 2 weeks. Salary: On Application Hours: Monday - Friday 9 am - 5 pm Benefits: 15% Contributory Pension (10% Employer, 5% Employee) 26 days holiday plus bank holidays, and a day off for your birthday Discretionary Bonus Scheme & Annual salary reviews Paid sick leave & Digital GP 24/7 Private Health Insurance, Critical Illness Insurance & Dental Cover Income Protection Enhanced maternity, paternity and shared parental leave Menopause support Paid Carers leave Charity Day Employee Assistance Programme Cycle2work Scheme Benefits Hub; large selection of employee discounts, rewards and perks across a number brands, restaurants, holidays and "away" About our client and the role of Customer Relationship Officer: Our client is a fast-growing financial services provider who put their colleagues and customers at the heart of everything they do. They are built on strong values with a collaborative culture, with a strong focus on inclusivity, integrity and innovation. They have an exciting opportunity available for a Mortgage Relationship Officer to join the Relationship Management team, and to develop your career within a growing specialist bank. This role involves supporting a portfolio of commercial customers while working closely with experienced Relationship Managers and being proactive in growing the loan book. This is a fantastic role for someone who has experience within the mortgage industry, looking to have a future career within relationship management. Responsibilities for the role of Customer Relationship Officer: Support the Relationship Management team by delivering proactive customer engagement, portfolio analysis, and operational support across the customer lifecycle. Build and maintain strong relationships with an allocated portfolio of customers, ensuring a consistently high standard of service and customer experience. Act as the primary point of contact for inbound customer enquiries, providing timely, accurate, and professional support. Assist with refinancing, retention, and new deal preparation, ensuring all documentation and processes are completed efficiently. Conduct portfolio analysis and prepare insightful reports for periodic customer reviews, identifying trends, risks, and opportunities. Monitor portfolio performance and produce high-quality management information to support reporting, strategic decision-making, and effective portfolio oversight. Experience and skills required for the role of Customer Relationship Officer: Experience of working in the mortgage industry is essential Experience in customer relationship management Strong organisational skills, with high attention to detail, and the ability to manage multiple priorities effectively. Strong analytical skills and confidence working with data, spreadsheets, and reporting tools will be essential. Strong communicator, comfortable engaging with both internal stakeholders and customers, with the ability to provide clear and professional support. A proactive and collaborative approach, alongside a commitment to delivering excellent customer service, will be key to success. Familiarity with regulatory requirements, risk awareness, and data protection standards will be highly beneficial. For more information regarding the role of Customer Relationship Officer please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Advancing People Multilingual - Recruitment Specialists are now recruiting for a French Speaking Wholesale Coordinator who can work on a hybrid basis - Office based in Milton Keynes 3 days a week As a French Speaking Account Coordinator / Wholesale Coordinator it will be your responsibility to work with customers, primarily those based in the French speaking region and covering the French speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Manage existing relationship with clients: Retailers/Online Retailers Deliver high quality customer service Assist with new customer's enquiries Process orders received via the telephone, fax, e-mail or internet Be proactive in the area of Customer retention Person Specification: Fluent in French Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer skills Positive "can do" attitude This is a full time Permanent position offering an annual salary of 30,000 + attractive company benefits. The role offers flexibility to work from home / Remote working Office based in Milton Keynes 3 days a week Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Jul 04, 2026
Full time
Advancing People Multilingual - Recruitment Specialists are now recruiting for a French Speaking Wholesale Coordinator who can work on a hybrid basis - Office based in Milton Keynes 3 days a week As a French Speaking Account Coordinator / Wholesale Coordinator it will be your responsibility to work with customers, primarily those based in the French speaking region and covering the French speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Manage existing relationship with clients: Retailers/Online Retailers Deliver high quality customer service Assist with new customer's enquiries Process orders received via the telephone, fax, e-mail or internet Be proactive in the area of Customer retention Person Specification: Fluent in French Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer skills Positive "can do" attitude This is a full time Permanent position offering an annual salary of 30,000 + attractive company benefits. The role offers flexibility to work from home / Remote working Office based in Milton Keynes 3 days a week Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Are you an experienced event marketer ready to take ownership of campaigns for some of the UK's most iconic live events? We're partnering with a market-leading events business to recruit an ambitious Marketing Manager to lead the marketing strategy across their flagship exhibitions, including one of the UK's most established consumer events and one of the country's leading trade exhibitions. Attracting hundreds of thousands of visitors, thousands of exhibitors and many of the biggest brands in their respective sectors, these are market-leading events with loyal audiences, national recognition and ambitious growth plans. This is a fantastic opportunity to take ownership of high-profile marketing campaigns that directly influence visitor attendance, ticket sales, exhibitor success and long-term brand growth. The Opportunity As Marketing Manager, you'll lead the planning, delivery and optimisation of integrated marketing campaigns across a portfolio of flagship live events. Working closely with senior leadership and cross-functional teams, you'll develop commercially focused campaigns that drive audience acquisition, increase visitor engagement and strengthen brand awareness across multiple channels. This is a highly visible role offering the opportunity to influence marketing strategy while remaining hands-on in campaign execution. From digital advertising and CRM to PR, partnerships and onsite event delivery, you'll play a pivotal role throughout the entire event lifecycle. What You'll Be Doing Develop and deliver integrated multi-channel marketing campaigns to drive visitor attendance, ticket sales and audience growth. Lead CRM, email marketing and audience segmentation strategies to improve acquisition, retention and engagement. Manage campaigns across paid digital, social media, website, PR, TV, radio, print and partnership channels. Build and manage relationships with sponsors, media partners, influencers, ambassadors and commercial stakeholders. Oversee external agencies across creative, digital marketing, PR and media buying. Monitor campaign performance using analytics and CRM data, continually optimising activity to maximise ROI. Manage website content, SEO and digital assets while ensuring a seamless customer journey. Lead the onsite marketing delivery during live events and work closely with sales, operations and content teams to achieve commercial objectives. About You We're looking for a commercially minded event marketer who enjoys taking ownership, thrives in a fast-paced environment and understands how exceptional marketing contributes to the success of large-scale live events. You'll ideally have: At least five years' experience in event marketing or a senior marketing role. A proven track record of delivering successful integrated marketing campaigns. Strong digital marketing expertise across CRM, email, paid media, social media and website management. Experience managing PR activity, partnerships and external agencies. Excellent analytical skills with experience using campaign data to improve performance. Outstanding communication and stakeholder management skills. The ability to manage multiple projects and deadlines simultaneously. Strong copywriting and content creation experience. A creative, proactive and commercially focused approach. Marketing qualifications such as CIM or IDM would be advantageous but aren't essential. What's On Offer? You'll receive a competitive salary of up to 50,000, together with a performance-related bonus and the opportunity to work on a portfolio of market-leading events with national recognition. The business offers genuine career progression, a collaborative and high-performing culture, and the chance to take ownership of campaigns that have a measurable commercial impact. Why Apply? Opportunities to market events of this scale and reputation are few and far between. You'll be working on exhibitions that are recognised as flagship events within their sectors, supported by substantial marketing investment, loyal audiences and ambitious growth plans. If you're passionate about live events and want the opportunity to shape the success of some of the UK's most recognisable exhibition brands, this is a role where your work will be seen, valued and celebrated. For a confidential discussion or to apply, contact David or Adam at Greys Specialist Recruitment today.
Jul 04, 2026
Full time
Are you an experienced event marketer ready to take ownership of campaigns for some of the UK's most iconic live events? We're partnering with a market-leading events business to recruit an ambitious Marketing Manager to lead the marketing strategy across their flagship exhibitions, including one of the UK's most established consumer events and one of the country's leading trade exhibitions. Attracting hundreds of thousands of visitors, thousands of exhibitors and many of the biggest brands in their respective sectors, these are market-leading events with loyal audiences, national recognition and ambitious growth plans. This is a fantastic opportunity to take ownership of high-profile marketing campaigns that directly influence visitor attendance, ticket sales, exhibitor success and long-term brand growth. The Opportunity As Marketing Manager, you'll lead the planning, delivery and optimisation of integrated marketing campaigns across a portfolio of flagship live events. Working closely with senior leadership and cross-functional teams, you'll develop commercially focused campaigns that drive audience acquisition, increase visitor engagement and strengthen brand awareness across multiple channels. This is a highly visible role offering the opportunity to influence marketing strategy while remaining hands-on in campaign execution. From digital advertising and CRM to PR, partnerships and onsite event delivery, you'll play a pivotal role throughout the entire event lifecycle. What You'll Be Doing Develop and deliver integrated multi-channel marketing campaigns to drive visitor attendance, ticket sales and audience growth. Lead CRM, email marketing and audience segmentation strategies to improve acquisition, retention and engagement. Manage campaigns across paid digital, social media, website, PR, TV, radio, print and partnership channels. Build and manage relationships with sponsors, media partners, influencers, ambassadors and commercial stakeholders. Oversee external agencies across creative, digital marketing, PR and media buying. Monitor campaign performance using analytics and CRM data, continually optimising activity to maximise ROI. Manage website content, SEO and digital assets while ensuring a seamless customer journey. Lead the onsite marketing delivery during live events and work closely with sales, operations and content teams to achieve commercial objectives. About You We're looking for a commercially minded event marketer who enjoys taking ownership, thrives in a fast-paced environment and understands how exceptional marketing contributes to the success of large-scale live events. You'll ideally have: At least five years' experience in event marketing or a senior marketing role. A proven track record of delivering successful integrated marketing campaigns. Strong digital marketing expertise across CRM, email, paid media, social media and website management. Experience managing PR activity, partnerships and external agencies. Excellent analytical skills with experience using campaign data to improve performance. Outstanding communication and stakeholder management skills. The ability to manage multiple projects and deadlines simultaneously. Strong copywriting and content creation experience. A creative, proactive and commercially focused approach. Marketing qualifications such as CIM or IDM would be advantageous but aren't essential. What's On Offer? You'll receive a competitive salary of up to 50,000, together with a performance-related bonus and the opportunity to work on a portfolio of market-leading events with national recognition. The business offers genuine career progression, a collaborative and high-performing culture, and the chance to take ownership of campaigns that have a measurable commercial impact. Why Apply? Opportunities to market events of this scale and reputation are few and far between. You'll be working on exhibitions that are recognised as flagship events within their sectors, supported by substantial marketing investment, loyal audiences and ambitious growth plans. If you're passionate about live events and want the opportunity to shape the success of some of the UK's most recognisable exhibition brands, this is a role where your work will be seen, valued and celebrated. For a confidential discussion or to apply, contact David or Adam at Greys Specialist Recruitment today.
Business Development Manager - Multimodal Freight Forwarding - £40,000 - £60,000 About the Role Our client, a well-established and growing freight forwarding and logistics provider, is seeking an ambitious Business Development Manager to join their Aberdeen office. This is an excellent opportunity for a driven sales professional with experience in the freight and logistics sector to play a key role in developing new business opportunities and driving revenue growth. The successful candidate will be responsible for generating new business across road, sea, and air freight services , building long-term customer relationships, and identifying opportunities to expand the company's market presence. Business Development Manager - The Details Competitive basic salary of £40,000 - £60,000 depending on experience Attractive and uncapped commission structure with strong earning potential Immediate start available Opportunity to join a respected and growing freight forwarding business Supportive management team and long-term career progression opportunities Office-based role in Aberdeen with a collaborative working environment Business Development Manager - Requirements Proven business development or sales experience within freight forwarding, logistics, or supply chain services Strong knowledge of one or more freight modes, including road, sea, and air freight Demonstrable track record of winning new business and achieving sales targets Excellent negotiation, presentation, and communication skills Commercially minded with strong relationship-building abilities Self-motivated, proactive, and results-driven Ability to manage multiple opportunities and priorities effectively Strong IT and CRM system proficiency Experience selling multimodal freight solutions Existing network of contacts within relevant industries Understanding of customs procedures and international trade Experience working with import and export freight services Business Development Manager - Responsibilities Identify, target, and secure new business opportunities across multimodal freight forwarding services Develop and implement effective sales strategies to achieve and exceed revenue targets Build and maintain a strong pipeline of prospective customers Conduct sales meetings, presentations, and negotiations with decision-makers Prepare and present tailored freight and logistics solutions to clients Generate and manage quotations, proposals, and tender submissions Work closely with operational teams to ensure seamless service delivery Develop strong relationships with customers to maximise retention and account growth Monitor market trends, competitor activity, and emerging business opportunities Maintain accurate sales records and pipeline management through CRM systems Represent the company professionally at industry events and networking opportunities This role would suit an experienced freight forwarding sales professional, account manager, or business development specialist who thrives on winning new business and developing long-term client partnerships. Whether your background is primarily in road, sea, air, or a combination of freight modes, our client is keen to speak with commercially driven individuals looking to take the next step in their career. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to detail2recruitment website/privacy-policy
Jul 04, 2026
Full time
Business Development Manager - Multimodal Freight Forwarding - £40,000 - £60,000 About the Role Our client, a well-established and growing freight forwarding and logistics provider, is seeking an ambitious Business Development Manager to join their Aberdeen office. This is an excellent opportunity for a driven sales professional with experience in the freight and logistics sector to play a key role in developing new business opportunities and driving revenue growth. The successful candidate will be responsible for generating new business across road, sea, and air freight services , building long-term customer relationships, and identifying opportunities to expand the company's market presence. Business Development Manager - The Details Competitive basic salary of £40,000 - £60,000 depending on experience Attractive and uncapped commission structure with strong earning potential Immediate start available Opportunity to join a respected and growing freight forwarding business Supportive management team and long-term career progression opportunities Office-based role in Aberdeen with a collaborative working environment Business Development Manager - Requirements Proven business development or sales experience within freight forwarding, logistics, or supply chain services Strong knowledge of one or more freight modes, including road, sea, and air freight Demonstrable track record of winning new business and achieving sales targets Excellent negotiation, presentation, and communication skills Commercially minded with strong relationship-building abilities Self-motivated, proactive, and results-driven Ability to manage multiple opportunities and priorities effectively Strong IT and CRM system proficiency Experience selling multimodal freight solutions Existing network of contacts within relevant industries Understanding of customs procedures and international trade Experience working with import and export freight services Business Development Manager - Responsibilities Identify, target, and secure new business opportunities across multimodal freight forwarding services Develop and implement effective sales strategies to achieve and exceed revenue targets Build and maintain a strong pipeline of prospective customers Conduct sales meetings, presentations, and negotiations with decision-makers Prepare and present tailored freight and logistics solutions to clients Generate and manage quotations, proposals, and tender submissions Work closely with operational teams to ensure seamless service delivery Develop strong relationships with customers to maximise retention and account growth Monitor market trends, competitor activity, and emerging business opportunities Maintain accurate sales records and pipeline management through CRM systems Represent the company professionally at industry events and networking opportunities This role would suit an experienced freight forwarding sales professional, account manager, or business development specialist who thrives on winning new business and developing long-term client partnerships. Whether your background is primarily in road, sea, air, or a combination of freight modes, our client is keen to speak with commercially driven individuals looking to take the next step in their career. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to detail2recruitment website/privacy-policy
Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role The Marketing Automation Manager will join a well-established and high-performing Marketing Automation function, reporting to the Director of Marketing and playing a central role in shaping how we engage audiences at scale. This role sits at the heart of a global organisation with an ambitious growth agenda. As we continue to expand through acquisitions and investment, you ll have the opportunity to elevate how we use automation to drive smarter campaigns, stronger customer journeys and measurable commercial impact. You ll be part of a supportive, experienced team and work closely with brand and regional marketing stakeholders across the business, predominantly from the Media division. While your primary focus will be unlocking opportunity within our media portfolio, you ll also contribute to wider brand initiatives giving you broad exposure, influence and the chance to make a visible impact. This is a role for someone who enjoys momentum, variety and ownership someone who wants to build, optimise and continuously improve within an organisation that values innovation, initiative and results What you ll be doing Designing and executing sophisticated, multi-channel marketing automation strategies within HubSpot Developing advanced lead nurturing, lead scoring and re-engagement frameworks aligned to commercial objectives Leveraging data to inform segmentation strategy, campaign architecture and performance optimisation Maintaining and elevating data governance standards, ensuring robust segmentation and database integrity Managing the reporting and analysis of email and data performance. Building scalable automation workflows to support complex stakeholder requirements across multiple business units Delivering insightful performance reporting and presenting actionable recommendations to drive continuous improvement Ensuring full compliance with GDPR, PECR and relevant global data privacy regulations Identifying automation innovation opportunities that enhance efficiency, performance and commercial impact What we re looking for 2+ years hands-on experience building and managing campaigns within HubSpot Experience in integrations within HubSpot, preferably Salesforce CRM Proven experience in digital marketing, delivering lead nurturing, retention and high-volume lead generation programmes Familiarity with working with data lakes and integrations into BI tools. Advanced analytical capability with the ability to translate complex data to non-operational stakeholders Strong understanding of segmentation strategy, data hygiene and CRM best practice Solid working knowledge of GDPR, PECR and broader marketing compliance regulations Highly proactive, solutions-focused with strong stakeholder and project management skills A test-and-learn mindset with confidence in experimentation and iterative optimisation Comfort operating in high-growth, fast-evolving environments Curious, ambitious and driven to continuously elevate performance standards In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Jul 04, 2026
Full time
Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role The Marketing Automation Manager will join a well-established and high-performing Marketing Automation function, reporting to the Director of Marketing and playing a central role in shaping how we engage audiences at scale. This role sits at the heart of a global organisation with an ambitious growth agenda. As we continue to expand through acquisitions and investment, you ll have the opportunity to elevate how we use automation to drive smarter campaigns, stronger customer journeys and measurable commercial impact. You ll be part of a supportive, experienced team and work closely with brand and regional marketing stakeholders across the business, predominantly from the Media division. While your primary focus will be unlocking opportunity within our media portfolio, you ll also contribute to wider brand initiatives giving you broad exposure, influence and the chance to make a visible impact. This is a role for someone who enjoys momentum, variety and ownership someone who wants to build, optimise and continuously improve within an organisation that values innovation, initiative and results What you ll be doing Designing and executing sophisticated, multi-channel marketing automation strategies within HubSpot Developing advanced lead nurturing, lead scoring and re-engagement frameworks aligned to commercial objectives Leveraging data to inform segmentation strategy, campaign architecture and performance optimisation Maintaining and elevating data governance standards, ensuring robust segmentation and database integrity Managing the reporting and analysis of email and data performance. Building scalable automation workflows to support complex stakeholder requirements across multiple business units Delivering insightful performance reporting and presenting actionable recommendations to drive continuous improvement Ensuring full compliance with GDPR, PECR and relevant global data privacy regulations Identifying automation innovation opportunities that enhance efficiency, performance and commercial impact What we re looking for 2+ years hands-on experience building and managing campaigns within HubSpot Experience in integrations within HubSpot, preferably Salesforce CRM Proven experience in digital marketing, delivering lead nurturing, retention and high-volume lead generation programmes Familiarity with working with data lakes and integrations into BI tools. Advanced analytical capability with the ability to translate complex data to non-operational stakeholders Strong understanding of segmentation strategy, data hygiene and CRM best practice Solid working knowledge of GDPR, PECR and broader marketing compliance regulations Highly proactive, solutions-focused with strong stakeholder and project management skills A test-and-learn mindset with confidence in experimentation and iterative optimisation Comfort operating in high-growth, fast-evolving environments Curious, ambitious and driven to continuously elevate performance standards In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Mobile Business Development Manager Location: Horsham (8.30am - 17.30pm) Job Type: Full-time, Permanent Reporting to: Head of New Business Sales Are you a results-driven sales professional who loves the thrill of closing a new logo but also values the art of building long-term client relationships? Do you thrive in the fast-paced mobile technology sector? If so, we have the perfect opportunity for you. We are looking for a Mobile Business Development Manager Specialist to join our dynamic sales team. This is a role with both hunting and harvesting (80% New Business, 20% Account Management) elements to it , offering you the best of both worlds: the autonomy to hunt for exciting new logos and the platform to nurture and scale an existing client base. Why Join Us? We're not your average Managed Services Provider. With an impressive near-on 5-star Trustpilot rating and ISO 9001, 14001 and 27001 accreditations, we're at the forefront of innovation. We're adding new clients to our family constantly, all while nurturing our existing ones who are thrilled with our service. Now, we're expanding our dynamic team and seeking driven, dedicated individuals to join us on our journey. What You ll Do As a Mobile BDM Specialist, your time will be split evenly between driving fresh growth and maximizing our current partnerships: The Hunt (80% New Business Development) Own the Pipeline: Proactively prospect, engage, and secure new logo opportunities within your designated territory or sector. Close the Deal: Manage the full sales cycle from the initial cold outreach and discovery call right through to the final contract close. Be the Face of the Business: Attend face-to-face meetings, deliver compelling pitches, and professionally represent our brand. Keep it Clean: Maintain a strong, qualified pipeline (3x target value) with accurate CRM tracking and forecasting. The Harvest (20% Account Management) Nurture Relationships: Manage and protect a defined portfolio of existing customers, ensuring high levels of satisfaction and retention. Uncap Growth: Identify, pitch, and convert upsell and cross-sell opportunities within your accounts. Strategic Reviews: Conduct regular account performance reviews to ensure we are consistently delivering value. What We Are Looking For To hit the ground running, you will need: Mobile Sales Expertise: Proven experience as a Mobile BDM or in a field-based technology sales role. A Proven Track Record: Demonstrable success in both winning net-new logos and growing existing accounts year-on-year. Master Negotiator: Exceptional communication, presentation, and negotiation skills, with the confidence to engage stakeholders at all levels. A Self-Starter Mindset: Highly organized, disciplined with CRM data, and able to work independently while being a brilliant team player. How Your Success Will Be Measured We believe in clarity. You'll know exactly what winning looks like in this role: Achieving your annual new logo revenue and monthly/quarterly win targets. Meeting existing account growth and customer retention thresholds. Maintaining a healthy, sustainable pipeline. Consistently accurate reporting and activity metrics (meetings booked, proposals issued). What s in it for You? Competitive base salary with an uncapped commission structure 50% off our Broadband & Utility packages, completely free after two years. 33 days holiday allowance including bank holidays. 5 additional days leave granted based upon length of service. £250 Bright Ideas Scheme. Kudos Employee Recognition Scheme Including Days Out. Buy & Sell holiday allowance scheme. Death in service benefit. Pension scheme. Complimentary fresh fruit, tea, and coffee. Eye care vouchers. Friday fridge. Company lunches. £1,000 Refer A Friend Scheme. Fun incentives. Paid Charity leave
Jul 04, 2026
Full time
Mobile Business Development Manager Location: Horsham (8.30am - 17.30pm) Job Type: Full-time, Permanent Reporting to: Head of New Business Sales Are you a results-driven sales professional who loves the thrill of closing a new logo but also values the art of building long-term client relationships? Do you thrive in the fast-paced mobile technology sector? If so, we have the perfect opportunity for you. We are looking for a Mobile Business Development Manager Specialist to join our dynamic sales team. This is a role with both hunting and harvesting (80% New Business, 20% Account Management) elements to it , offering you the best of both worlds: the autonomy to hunt for exciting new logos and the platform to nurture and scale an existing client base. Why Join Us? We're not your average Managed Services Provider. With an impressive near-on 5-star Trustpilot rating and ISO 9001, 14001 and 27001 accreditations, we're at the forefront of innovation. We're adding new clients to our family constantly, all while nurturing our existing ones who are thrilled with our service. Now, we're expanding our dynamic team and seeking driven, dedicated individuals to join us on our journey. What You ll Do As a Mobile BDM Specialist, your time will be split evenly between driving fresh growth and maximizing our current partnerships: The Hunt (80% New Business Development) Own the Pipeline: Proactively prospect, engage, and secure new logo opportunities within your designated territory or sector. Close the Deal: Manage the full sales cycle from the initial cold outreach and discovery call right through to the final contract close. Be the Face of the Business: Attend face-to-face meetings, deliver compelling pitches, and professionally represent our brand. Keep it Clean: Maintain a strong, qualified pipeline (3x target value) with accurate CRM tracking and forecasting. The Harvest (20% Account Management) Nurture Relationships: Manage and protect a defined portfolio of existing customers, ensuring high levels of satisfaction and retention. Uncap Growth: Identify, pitch, and convert upsell and cross-sell opportunities within your accounts. Strategic Reviews: Conduct regular account performance reviews to ensure we are consistently delivering value. What We Are Looking For To hit the ground running, you will need: Mobile Sales Expertise: Proven experience as a Mobile BDM or in a field-based technology sales role. A Proven Track Record: Demonstrable success in both winning net-new logos and growing existing accounts year-on-year. Master Negotiator: Exceptional communication, presentation, and negotiation skills, with the confidence to engage stakeholders at all levels. A Self-Starter Mindset: Highly organized, disciplined with CRM data, and able to work independently while being a brilliant team player. How Your Success Will Be Measured We believe in clarity. You'll know exactly what winning looks like in this role: Achieving your annual new logo revenue and monthly/quarterly win targets. Meeting existing account growth and customer retention thresholds. Maintaining a healthy, sustainable pipeline. Consistently accurate reporting and activity metrics (meetings booked, proposals issued). What s in it for You? Competitive base salary with an uncapped commission structure 50% off our Broadband & Utility packages, completely free after two years. 33 days holiday allowance including bank holidays. 5 additional days leave granted based upon length of service. £250 Bright Ideas Scheme. Kudos Employee Recognition Scheme Including Days Out. Buy & Sell holiday allowance scheme. Death in service benefit. Pension scheme. Complimentary fresh fruit, tea, and coffee. Eye care vouchers. Friday fridge. Company lunches. £1,000 Refer A Friend Scheme. Fun incentives. Paid Charity leave
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Safer Parking Compliance & Coordination Manager Location: Home-Based (UK) with frequent travel to Heathrow Salary: 39,000 - 42,000 per annum Contract: Permanent, Full-Time Hours: 36 hours per week, Monday to Friday Interviews: July Start Date: September MUST HAVE FULL UK DRIVERS LICENSE - Company car provided Make a Difference in Crime Prevention and Public Safety We are seeking an experienced and motivated Safer Parking Compliance & Coordination Manager to lead the operational delivery, compliance management, and ongoing development of a nationally recognised safer parking accreditation programme. This is an exciting opportunity for a professional with experience in compliance, auditing, crime prevention, safeguarding, parking operations, or regulatory standards to play a key role in reducing vehicle crime and improving public confidence in parking services across the UK. Working remotely and collaborating with police partners, industry stakeholders, parking operators, and internal teams, you will take ownership of a specialist accreditation scheme designed to improve standards and protect consumers. The Role As the Safer Parking Compliance & Coordination Manager, you will be responsible for the end-to-end management of a national accreditation programme focused on safer parking and vehicle security standards. You will oversee operator onboarding, compliance monitoring, auditing activity, staff vetting processes, stakeholder engagement, database management, and policy development. You will act as the primary point of contact for accredited operators and support continuous improvement across the scheme. This role combines operational management, relationship building, compliance oversight, and strategic development. Key Responsibilities Manage the day-to-day operation of a national safer parking accreditation scheme. Support the onboarding and accreditation of new operators. Develop and maintain strong relationships with operators, industry partners, and policing stakeholders. Lead all staff vetting processes and provide guidance on appropriate screening requirements. Create and maintain policies relating to staff conduct, customer service standards, and operational compliance. Coordinate audits and compliance reviews to ensure standards are consistently met. Maintain accurate records and manage scheme data using CRM systems. Support membership growth and retention objectives. Deliver presentations, workshops, and briefings to stakeholders and industry audiences. Attend exhibitions, conferences, and sector events across the UK as required. Collaborate with marketing teams to promote safer parking initiatives and raise awareness of crime prevention measures. Monitor and protect programme branding and accreditation integrity. Support wider crime prevention and public safety initiatives where appropriate. About You We are looking for someone who can work independently, build strong professional relationships, and confidently manage multiple priorities. Essential Requirements Strong understanding of compliance, auditing, accreditation, or quality assurance processes. Excellent communication, presentation, and stakeholder engagement skills. Experience managing databases and maintaining accurate records. Good working knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint. Ability to work autonomously and deliver results with minimal supervision. Strong problem-solving, organisational, and analytical skills. Experience developing policies, procedures, or operational standards. Ability to manage sensitive information with professionalism and discretion. Desirable Experience within parking operations, transport, security, crime prevention, or regulatory environments. Knowledge of staff vetting processes such as DBS or similar screening procedures. Experience using Salesforce or similar CRM platforms. Understanding of crime prevention principles and security standards. Experience working with public sector organisations, police services, or local authorities. What You'll Bring Professionalism and integrity. Strong attention to detail. Excellent relationship-building abilities. A proactive and solutions-focused approach. Confidence in engaging with senior stakeholders and external partners. Commitment to improving standards, reducing crime, and supporting safer communities. Benefits Home-based working. National role with varied and meaningful responsibilities. Opportunity to contribute to innovative crime prevention initiatives. Collaborative and supportive working environment. Professional development opportunities. Competitive salary and benefits package. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jul 03, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Safer Parking Compliance & Coordination Manager Location: Home-Based (UK) with frequent travel to Heathrow Salary: 39,000 - 42,000 per annum Contract: Permanent, Full-Time Hours: 36 hours per week, Monday to Friday Interviews: July Start Date: September MUST HAVE FULL UK DRIVERS LICENSE - Company car provided Make a Difference in Crime Prevention and Public Safety We are seeking an experienced and motivated Safer Parking Compliance & Coordination Manager to lead the operational delivery, compliance management, and ongoing development of a nationally recognised safer parking accreditation programme. This is an exciting opportunity for a professional with experience in compliance, auditing, crime prevention, safeguarding, parking operations, or regulatory standards to play a key role in reducing vehicle crime and improving public confidence in parking services across the UK. Working remotely and collaborating with police partners, industry stakeholders, parking operators, and internal teams, you will take ownership of a specialist accreditation scheme designed to improve standards and protect consumers. The Role As the Safer Parking Compliance & Coordination Manager, you will be responsible for the end-to-end management of a national accreditation programme focused on safer parking and vehicle security standards. You will oversee operator onboarding, compliance monitoring, auditing activity, staff vetting processes, stakeholder engagement, database management, and policy development. You will act as the primary point of contact for accredited operators and support continuous improvement across the scheme. This role combines operational management, relationship building, compliance oversight, and strategic development. Key Responsibilities Manage the day-to-day operation of a national safer parking accreditation scheme. Support the onboarding and accreditation of new operators. Develop and maintain strong relationships with operators, industry partners, and policing stakeholders. Lead all staff vetting processes and provide guidance on appropriate screening requirements. Create and maintain policies relating to staff conduct, customer service standards, and operational compliance. Coordinate audits and compliance reviews to ensure standards are consistently met. Maintain accurate records and manage scheme data using CRM systems. Support membership growth and retention objectives. Deliver presentations, workshops, and briefings to stakeholders and industry audiences. Attend exhibitions, conferences, and sector events across the UK as required. Collaborate with marketing teams to promote safer parking initiatives and raise awareness of crime prevention measures. Monitor and protect programme branding and accreditation integrity. Support wider crime prevention and public safety initiatives where appropriate. About You We are looking for someone who can work independently, build strong professional relationships, and confidently manage multiple priorities. Essential Requirements Strong understanding of compliance, auditing, accreditation, or quality assurance processes. Excellent communication, presentation, and stakeholder engagement skills. Experience managing databases and maintaining accurate records. Good working knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint. Ability to work autonomously and deliver results with minimal supervision. Strong problem-solving, organisational, and analytical skills. Experience developing policies, procedures, or operational standards. Ability to manage sensitive information with professionalism and discretion. Desirable Experience within parking operations, transport, security, crime prevention, or regulatory environments. Knowledge of staff vetting processes such as DBS or similar screening procedures. Experience using Salesforce or similar CRM platforms. Understanding of crime prevention principles and security standards. Experience working with public sector organisations, police services, or local authorities. What You'll Bring Professionalism and integrity. Strong attention to detail. Excellent relationship-building abilities. A proactive and solutions-focused approach. Confidence in engaging with senior stakeholders and external partners. Commitment to improving standards, reducing crime, and supporting safer communities. Benefits Home-based working. National role with varied and meaningful responsibilities. Opportunity to contribute to innovative crime prevention initiatives. Collaborative and supportive working environment. Professional development opportunities. Competitive salary and benefits package. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
CNC Applications Engineer Birmingham, with UK Wide Travel (Candidates based anywhere across the UK) Competitive + Company Car + Private Healthcare + Life Assurance + Training + Career Progression + Company Benefits Excellent opportunity for an experienced CNC Engineer to join a market-leading machine tool business in a varied field-based Applications role. This is a fantastic opportunity to join a well-established and successful business, offering specialist product exposure, and the chance to work with some of the most advanced CNC machine tool technologies available in the industry. This company specialise in the supply, installation and service of CNC machinery throughout the UK. Due to their continued success, they have grown year on year and are known for being a great place to work with a high staff retention. Due to continued growth, they are looking to expand their Applications Team with a skilled engineer to support customers across the UK and Ireland. In this role, you'll train customers on CNC machine operation and programming, support projects and installations, and provide technical application support on-site. The role involves regular UK travel and working away during the week. This is a fantastic opportunity to utilise your CNC background in an Applications role, working for a successful and growing company offering long-term progression, specialist product training, and excellent company benefits. THE ROLE: Training customers on CNC machine operation and programming Supporting installations and customer projects Providing technical support across the UK & Ireland Working with 5-axis and multi-tasking machines Field-based role with regular travel THE PERSON: Fanuc and Siemens programming experience essential 5-axis machining or mill/turn experience Able to read engineering drawings Heidenhain and Fusion 360 knowledge beneficial Time-served engineer preferred Reference Number - BBBH(phone number removed)d Leamington Spa, Northampton, Nuneaton, Birmingham, Stratford, Solihull, Rugby, Redditch, Worcestershire, Coventry, Leicester, Stoke-on-Trent, Walsall, Wolverhampton, Worcester. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jul 03, 2026
Full time
CNC Applications Engineer Birmingham, with UK Wide Travel (Candidates based anywhere across the UK) Competitive + Company Car + Private Healthcare + Life Assurance + Training + Career Progression + Company Benefits Excellent opportunity for an experienced CNC Engineer to join a market-leading machine tool business in a varied field-based Applications role. This is a fantastic opportunity to join a well-established and successful business, offering specialist product exposure, and the chance to work with some of the most advanced CNC machine tool technologies available in the industry. This company specialise in the supply, installation and service of CNC machinery throughout the UK. Due to their continued success, they have grown year on year and are known for being a great place to work with a high staff retention. Due to continued growth, they are looking to expand their Applications Team with a skilled engineer to support customers across the UK and Ireland. In this role, you'll train customers on CNC machine operation and programming, support projects and installations, and provide technical application support on-site. The role involves regular UK travel and working away during the week. This is a fantastic opportunity to utilise your CNC background in an Applications role, working for a successful and growing company offering long-term progression, specialist product training, and excellent company benefits. THE ROLE: Training customers on CNC machine operation and programming Supporting installations and customer projects Providing technical support across the UK & Ireland Working with 5-axis and multi-tasking machines Field-based role with regular travel THE PERSON: Fanuc and Siemens programming experience essential 5-axis machining or mill/turn experience Able to read engineering drawings Heidenhain and Fusion 360 knowledge beneficial Time-served engineer preferred Reference Number - BBBH(phone number removed)d Leamington Spa, Northampton, Nuneaton, Birmingham, Stratford, Solihull, Rugby, Redditch, Worcestershire, Coventry, Leicester, Stoke-on-Trent, Walsall, Wolverhampton, Worcester. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job Title: Customer Relationship Officer Location: North Hertfordshire - Hybrid. 2 days per week in the office. It is expected to be based in the office 4 days a week during the first 2 weeks. Salary: On Application Hours: Monday - Friday 9 am - 5 pm Benefits: 15% Contributory Pension (10% Employer, 5% Employee) 26 days holiday plus bank holidays, and a day off for your birthday Discretionary Bonus Scheme & Annual salary reviews Paid sick leave & Digital GP 24/7 Private Health Insurance, Critical Illness Insurance & Dental Cover Income Protection Enhanced maternity, paternity and shared parental leave Menopause support Paid Carers leave Charity Day Employee Assistance Programme Cycle2work Scheme Benefits Hub; large selection of employee discounts, rewards and perks across a number brands, restaurants, holidays and "away" About our client and the role of Customer Relationship Officer: Our client is a fast-growing financial services provider who put their colleagues and customers at the heart of everything they do. They are built on strong values with a collaborative culture, with a strong focus on inclusivity, integrity and innovation. They have an exciting opportunity available for a Mortgage Relationship Officer to join the Relationship Management team, and to develop your career within a growing specialist bank. This role involves supporting a portfolio of commercial customers while working closely with experienced Relationship Managers and being proactive in growing the loan book. This is a fantastic role for someone who has experience within the mortgage industry, looking to have a future career within relationship management. Responsibilities for the role of Customer Relationship Officer: Support the Relationship Management team by delivering proactive customer engagement, portfolio analysis, and operational support across the customer lifecycle. Build and maintain strong relationships with an allocated portfolio of customers, ensuring a consistently high standard of service and customer experience. Act as the primary point of contact for inbound customer enquiries, providing timely, accurate, and professional support. Assist with refinancing, retention, and new deal preparation, ensuring all documentation and processes are completed efficiently. Conduct portfolio analysis and prepare insightful reports for periodic customer reviews, identifying trends, risks, and opportunities. Monitor portfolio performance and produce high-quality management information to support reporting, strategic decision-making, and effective portfolio oversight. Experience and skills required for the role of Customer Relationship Officer: Experience of working in the mortgage industry is essential Experience in customer relationship management Strong organisational skills, with high attention to detail, and the ability to manage multiple priorities effectively. Strong analytical skills and confidence working with data, spreadsheets, and reporting tools will be essential. Strong communicator, comfortable engaging with both internal stakeholders and customers, with the ability to provide clear and professional support. A proactive and collaborative approach, alongside a commitment to delivering excellent customer service, will be key to success. Familiarity with regulatory requirements, risk awareness, and data protection standards will be highly beneficial. For more information regarding the role of Customer Relationship Officer please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Jul 03, 2026
Full time
Job Title: Customer Relationship Officer Location: North Hertfordshire - Hybrid. 2 days per week in the office. It is expected to be based in the office 4 days a week during the first 2 weeks. Salary: On Application Hours: Monday - Friday 9 am - 5 pm Benefits: 15% Contributory Pension (10% Employer, 5% Employee) 26 days holiday plus bank holidays, and a day off for your birthday Discretionary Bonus Scheme & Annual salary reviews Paid sick leave & Digital GP 24/7 Private Health Insurance, Critical Illness Insurance & Dental Cover Income Protection Enhanced maternity, paternity and shared parental leave Menopause support Paid Carers leave Charity Day Employee Assistance Programme Cycle2work Scheme Benefits Hub; large selection of employee discounts, rewards and perks across a number brands, restaurants, holidays and "away" About our client and the role of Customer Relationship Officer: Our client is a fast-growing financial services provider who put their colleagues and customers at the heart of everything they do. They are built on strong values with a collaborative culture, with a strong focus on inclusivity, integrity and innovation. They have an exciting opportunity available for a Mortgage Relationship Officer to join the Relationship Management team, and to develop your career within a growing specialist bank. This role involves supporting a portfolio of commercial customers while working closely with experienced Relationship Managers and being proactive in growing the loan book. This is a fantastic role for someone who has experience within the mortgage industry, looking to have a future career within relationship management. Responsibilities for the role of Customer Relationship Officer: Support the Relationship Management team by delivering proactive customer engagement, portfolio analysis, and operational support across the customer lifecycle. Build and maintain strong relationships with an allocated portfolio of customers, ensuring a consistently high standard of service and customer experience. Act as the primary point of contact for inbound customer enquiries, providing timely, accurate, and professional support. Assist with refinancing, retention, and new deal preparation, ensuring all documentation and processes are completed efficiently. Conduct portfolio analysis and prepare insightful reports for periodic customer reviews, identifying trends, risks, and opportunities. Monitor portfolio performance and produce high-quality management information to support reporting, strategic decision-making, and effective portfolio oversight. Experience and skills required for the role of Customer Relationship Officer: Experience of working in the mortgage industry is essential Experience in customer relationship management Strong organisational skills, with high attention to detail, and the ability to manage multiple priorities effectively. Strong analytical skills and confidence working with data, spreadsheets, and reporting tools will be essential. Strong communicator, comfortable engaging with both internal stakeholders and customers, with the ability to provide clear and professional support. A proactive and collaborative approach, alongside a commitment to delivering excellent customer service, will be key to success. Familiarity with regulatory requirements, risk awareness, and data protection standards will be highly beneficial. For more information regarding the role of Customer Relationship Officer please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
About The Role Team- Retention - Health Working Pattern - Monday- Friday 09:00-17.30,1 late a week till 7pm,Hybrid - 2days per week in our Stockport office after training Bonus up to an extra £18,000per annum OTE . Basic salary increase to £28,676 after passing probation. Holiday allowance- 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days each holiday year What will you do a click apply for full job details
Jul 03, 2026
Full time
About The Role Team- Retention - Health Working Pattern - Monday- Friday 09:00-17.30,1 late a week till 7pm,Hybrid - 2days per week in our Stockport office after training Bonus up to an extra £18,000per annum OTE . Basic salary increase to £28,676 after passing probation. Holiday allowance- 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days each holiday year What will you do a click apply for full job details
This is an incredibly interesting and opportune time to join our market leading Client in a new Leadership and Talent dev role, shaping and delivering Development initiatives across learning, culture, talent and leadership. Supported by a progressive manager the role supports an end to end talent strategy strengthening capability from entrants - early careers through to senior leadership. You will design and deliver high quality learning experiences, including leadership development pathways, talent interventions and career growth programmes that will support the attraction and retention top talent. The role partners with colleagues across the business to dev a culture of continuous learning, strengthening leadership capability, and an overall impact on the wider colleague experience More specifically you will: - Champion the learning experience across the entire colleague lifecycle, ensuring development feels intuitive and engaging. - Bring learning to life through creative content, campaigns and storytelling that build curiosity, drive participation and strengthen the learning culture. - Design and coordinate an exceptional Induction and onboarding experience that sets new joiners up for success and accelerates early performance and belonging. - Support the delivery of learning strategies by creating and facilitating development experiences that enhance EVP, strengthen performance and enable long term organisational growth. - Support talent management and career development by enabling clear career pathways, development planning and progression opportunities across the organisation. - Shape and deliver development programmes that build leadership capability, strengthen critical skills and support succession and readiness for future roles. - Partner proactively with stakeholders to understand business challenges and recommend timely, pragmatic development solutions. - Focus on outcomes and impact, adapting solutions where needed to ensure delivery against agreed objectives and measurable value. You will have: - Proven experience designing and delivering leadership development programmes, pathways and interventions that build capability at all levels. - Strong learning design skills, able to create compelling, evidence based learning experiences that drive behaviour change and performance. - Experience in talent management and development, including supporting career pathways, succession activity and capability building initiatives. - Ability to create blended learning solutions and career development frameworks that support progression and long term growth. - Excellent facilitation and presentation capability, confident engaging groups at all levels and adapting style to audience needs - Digital learning fluency, including confidence in leveraging AI enabled tools to enhance learning design, delivery and evaluation. - Experience in L&D, talent or organisational development roles with a track record of delivering impactful development solutions Are you curious? do you bring fresh thinking and new ideas forward in all you undertake, and are you looking for ongoing development and professional growth yourself. This may then be an incredible opportunity for you. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Jul 03, 2026
Full time
This is an incredibly interesting and opportune time to join our market leading Client in a new Leadership and Talent dev role, shaping and delivering Development initiatives across learning, culture, talent and leadership. Supported by a progressive manager the role supports an end to end talent strategy strengthening capability from entrants - early careers through to senior leadership. You will design and deliver high quality learning experiences, including leadership development pathways, talent interventions and career growth programmes that will support the attraction and retention top talent. The role partners with colleagues across the business to dev a culture of continuous learning, strengthening leadership capability, and an overall impact on the wider colleague experience More specifically you will: - Champion the learning experience across the entire colleague lifecycle, ensuring development feels intuitive and engaging. - Bring learning to life through creative content, campaigns and storytelling that build curiosity, drive participation and strengthen the learning culture. - Design and coordinate an exceptional Induction and onboarding experience that sets new joiners up for success and accelerates early performance and belonging. - Support the delivery of learning strategies by creating and facilitating development experiences that enhance EVP, strengthen performance and enable long term organisational growth. - Support talent management and career development by enabling clear career pathways, development planning and progression opportunities across the organisation. - Shape and deliver development programmes that build leadership capability, strengthen critical skills and support succession and readiness for future roles. - Partner proactively with stakeholders to understand business challenges and recommend timely, pragmatic development solutions. - Focus on outcomes and impact, adapting solutions where needed to ensure delivery against agreed objectives and measurable value. You will have: - Proven experience designing and delivering leadership development programmes, pathways and interventions that build capability at all levels. - Strong learning design skills, able to create compelling, evidence based learning experiences that drive behaviour change and performance. - Experience in talent management and development, including supporting career pathways, succession activity and capability building initiatives. - Ability to create blended learning solutions and career development frameworks that support progression and long term growth. - Excellent facilitation and presentation capability, confident engaging groups at all levels and adapting style to audience needs - Digital learning fluency, including confidence in leveraging AI enabled tools to enhance learning design, delivery and evaluation. - Experience in L&D, talent or organisational development roles with a track record of delivering impactful development solutions Are you curious? do you bring fresh thinking and new ideas forward in all you undertake, and are you looking for ongoing development and professional growth yourself. This may then be an incredible opportunity for you. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Workshop Controller - Main Dealer Opportunity in Altrincham Our client, a reputable automotive dealership group based in Altrincham, is seeking a skilled Workshop Controller to lead workshop operations within their well-established main dealer environment. This is an excellent chance for an experienced automotive professional to advance their career, managing a team and ensuring exceptional service delivery. Benefits of the Workshop Controller role: Competitive salary up to 36,000 per annum, with an OTE of approximately 45,000 Monday to Friday working week, with Saturdays on a rota basis 33 days holiday including bank holidays Industry-leading pension scheme for long-term security Retail discounts on new and used cars, servicing, and parts Access to comprehensive healthcare services including 24/7 support Family-friendly policies promoting work-life balance Ongoing industry training and career development opportunities Supportive and team-oriented working environment that values your contributions Duties of the Workshop Controller include: Overseeing daily workshop operations to ensure efficiency and high productivity Managing and motivating a team of service technicians and workshop staff Driving performance standards and customer service excellence Collaborating with service managers to deliver outstanding customer experiences Achieving departmental profit targets and workshop retention goals Planning and organising workshop activities to meet deadlines and customer expectations Requirements for the Workshop Controller role: Full UK driving licence Proven experience in workshop management or as a Workshop Controller within the motor trade, ideally in a main dealer setting Consideration available for experienced senior technicians seeking progression Exceptional attention to detail and commitment to customer satisfaction Strong industry knowledge of workshop operational procedures Leadership skills capable of motivating a team effectively Enthusiastic attitude, adaptable, and keen to develop within a fast-paced environment This Workshop Controller position offers an exceptional opportunity for someone dedicated to automotive retail, looking to progress within a leading dealership group. If you are ready to take the next step in your career, we encourage you to apply. Contact Matt Cross, Automotive Recruitment Specialist at Perfect Placement covering Cheshire, North Wales and the West Midlands, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Jul 03, 2026
Full time
Workshop Controller - Main Dealer Opportunity in Altrincham Our client, a reputable automotive dealership group based in Altrincham, is seeking a skilled Workshop Controller to lead workshop operations within their well-established main dealer environment. This is an excellent chance for an experienced automotive professional to advance their career, managing a team and ensuring exceptional service delivery. Benefits of the Workshop Controller role: Competitive salary up to 36,000 per annum, with an OTE of approximately 45,000 Monday to Friday working week, with Saturdays on a rota basis 33 days holiday including bank holidays Industry-leading pension scheme for long-term security Retail discounts on new and used cars, servicing, and parts Access to comprehensive healthcare services including 24/7 support Family-friendly policies promoting work-life balance Ongoing industry training and career development opportunities Supportive and team-oriented working environment that values your contributions Duties of the Workshop Controller include: Overseeing daily workshop operations to ensure efficiency and high productivity Managing and motivating a team of service technicians and workshop staff Driving performance standards and customer service excellence Collaborating with service managers to deliver outstanding customer experiences Achieving departmental profit targets and workshop retention goals Planning and organising workshop activities to meet deadlines and customer expectations Requirements for the Workshop Controller role: Full UK driving licence Proven experience in workshop management or as a Workshop Controller within the motor trade, ideally in a main dealer setting Consideration available for experienced senior technicians seeking progression Exceptional attention to detail and commitment to customer satisfaction Strong industry knowledge of workshop operational procedures Leadership skills capable of motivating a team effectively Enthusiastic attitude, adaptable, and keen to develop within a fast-paced environment This Workshop Controller position offers an exceptional opportunity for someone dedicated to automotive retail, looking to progress within a leading dealership group. If you are ready to take the next step in your career, we encourage you to apply. Contact Matt Cross, Automotive Recruitment Specialist at Perfect Placement covering Cheshire, North Wales and the West Midlands, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Job Purpose To provide high-quality administrative and customer service support for the Rent, Lettings and Support function within Housing Services. The postholder will be responsible for delivering excellent customer service to tenants, applicants, contractors and external stakeholders while maintaining accurate records, processing administrative tasks and supporting the efficient delivery of housing services. Key Responsibilities Customer Service Act as a first point of contact for residents, tenants, applicants and visitors by telephone, email and face-to-face. Respond to enquiries promptly, professionally and courteously. Provide information on housing services, tenancy matters, rents, repairs and support services. Resolve routine customer enquiries and escalate complex cases where necessary. Manage customer complaints and service requests in line with organisational procedures. Ensure customers receive a positive experience and a high standard of service at all times. Administration Maintain accurate tenant, applicant and property records on housing management systems. Process correspondence, forms, applications and housing-related documentation. Prepare letters, reports, schedules and meeting documentation as required. Update databases and ensure compliance with data protection requirements. Support filing, record management and document retention processes. Assist with the administration of tenancy sign-ups, renewals and terminations. Monitor shared inboxes and allocate enquiries appropriately. General Duties Participate in team meetings, training and development activities. Support service improvement initiatives. Work collaboratively with colleagues across departments. 35 hours per week Monday to Friday, with flexibility to meet service requirements 4 hours every other Saturday on a rota basis If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 03, 2026
Contractor
Job Purpose To provide high-quality administrative and customer service support for the Rent, Lettings and Support function within Housing Services. The postholder will be responsible for delivering excellent customer service to tenants, applicants, contractors and external stakeholders while maintaining accurate records, processing administrative tasks and supporting the efficient delivery of housing services. Key Responsibilities Customer Service Act as a first point of contact for residents, tenants, applicants and visitors by telephone, email and face-to-face. Respond to enquiries promptly, professionally and courteously. Provide information on housing services, tenancy matters, rents, repairs and support services. Resolve routine customer enquiries and escalate complex cases where necessary. Manage customer complaints and service requests in line with organisational procedures. Ensure customers receive a positive experience and a high standard of service at all times. Administration Maintain accurate tenant, applicant and property records on housing management systems. Process correspondence, forms, applications and housing-related documentation. Prepare letters, reports, schedules and meeting documentation as required. Update databases and ensure compliance with data protection requirements. Support filing, record management and document retention processes. Assist with the administration of tenancy sign-ups, renewals and terminations. Monitor shared inboxes and allocate enquiries appropriately. General Duties Participate in team meetings, training and development activities. Support service improvement initiatives. Work collaboratively with colleagues across departments. 35 hours per week Monday to Friday, with flexibility to meet service requirements 4 hours every other Saturday on a rota basis If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Senior Systems Engineer London & South UK Home-based with customer travel Package: 125,000- 135,000 OTE 70/30 split 9,000 car allowance Stock Private medical Dental Life insurance Pension We're working with a high-growth, global data protection and cyber resilience vendor that is continuing to take serious market share across the backup, recovery and storage space. This is a business with real momentum behind it - record bookings and revenue, 5,000+ active enterprise customers globally, a strong international footprint across 30 countries, and customer installations in 80+ countries. The company is profitable, debt-free, continuing to win large enterprise deals, and has built a reputation for strong customer retention, product innovation, and market disruption. They are now looking for a Senior Systems Engineer / Pre-Sales Specialist to play a key role across the London and South UK region . This is a home-based role, but it is not a desk-only position. You'll be expected to get in front of customers, partners and prospects across London, with additional travel across the South of the UK where required. The opportunity This is a big-impact role for the region. You'll work closely with the sales team as the technical lead through the sales cycle - helping customers understand their current backup, recovery and storage challenges, shaping the right solution, running technical workshops, delivering demos, supporting POCs, and positioning the value of the technology against major competitors in the market. What you'll be doing You'll act as the trusted technical advisor for customers and partners across the region, working alongside field sales to identify requirements, design solutions and move opportunities forward. Day to day, this will include: Delivering technical presentations, demos, workshops and solution briefings Supporting enterprise sales cycles from discovery through to close Running solution design, sizing, architecture and technical validation Supporting POCs, RFPs, RFIs and technical proposals Working with customers around backup, recovery, ransomware resilience, storage and disaster recovery requirements Helping partners and resellers understand the technology and how to position it effectively Building strong relationships with technical stakeholders, infrastructure teams, IT leaders and channel partners Working closely with sales, post-sales and support teams to ensure a strong customer experience What we're looking for We need someone already operating in a customer-facing technical role, ideally as a: Senior Systems Engineer, Pre-Sales Consultant, Sales Engineer, Solutions Architect, Technical Architect or similar. You'll need to be comfortable being the technical lead in front of customers, able to explain complex infrastructure topics clearly, and credible enough to challenge, advise and guide enterprise IT teams. The strongest fit will bring experience across areas such as: Backup, recovery, disaster recovery or data protection Storage infrastructure, secondary storage or backup appliances Ransomware resilience, immutability, air-gapped recovery or cyber recovery Enterprise infrastructure environments Pre-sales demos, workshops, technical discovery and solution design Working with backup platforms such as Veeam, Commvault, Veritas, NetBackup, Rubrik, Cohesity or similar Supporting partner/channel-led sales motions You don't need to tick every single box, but you do need to have strong pre-sales capability, solid infrastructure knowledge, and the confidence to own the technical side of a sales cycle. You'll get: A senior, visible role across London and the South UK 125k-135k OTE package with a 70/30 split 9,000 car allowance Private medical and dental Life insurance Pension Company stock eligibility A home-based contract with regional travel The chance to join a high-performing international team with real momentum This would suit someone who is technically strong, commercially aware, comfortable in front of customers, and looking for a role where they can genuinely influence growth across a key UK region. Interested? Please apply or get in touch for a confidential conversation.
Jul 03, 2026
Full time
Senior Systems Engineer London & South UK Home-based with customer travel Package: 125,000- 135,000 OTE 70/30 split 9,000 car allowance Stock Private medical Dental Life insurance Pension We're working with a high-growth, global data protection and cyber resilience vendor that is continuing to take serious market share across the backup, recovery and storage space. This is a business with real momentum behind it - record bookings and revenue, 5,000+ active enterprise customers globally, a strong international footprint across 30 countries, and customer installations in 80+ countries. The company is profitable, debt-free, continuing to win large enterprise deals, and has built a reputation for strong customer retention, product innovation, and market disruption. They are now looking for a Senior Systems Engineer / Pre-Sales Specialist to play a key role across the London and South UK region . This is a home-based role, but it is not a desk-only position. You'll be expected to get in front of customers, partners and prospects across London, with additional travel across the South of the UK where required. The opportunity This is a big-impact role for the region. You'll work closely with the sales team as the technical lead through the sales cycle - helping customers understand their current backup, recovery and storage challenges, shaping the right solution, running technical workshops, delivering demos, supporting POCs, and positioning the value of the technology against major competitors in the market. What you'll be doing You'll act as the trusted technical advisor for customers and partners across the region, working alongside field sales to identify requirements, design solutions and move opportunities forward. Day to day, this will include: Delivering technical presentations, demos, workshops and solution briefings Supporting enterprise sales cycles from discovery through to close Running solution design, sizing, architecture and technical validation Supporting POCs, RFPs, RFIs and technical proposals Working with customers around backup, recovery, ransomware resilience, storage and disaster recovery requirements Helping partners and resellers understand the technology and how to position it effectively Building strong relationships with technical stakeholders, infrastructure teams, IT leaders and channel partners Working closely with sales, post-sales and support teams to ensure a strong customer experience What we're looking for We need someone already operating in a customer-facing technical role, ideally as a: Senior Systems Engineer, Pre-Sales Consultant, Sales Engineer, Solutions Architect, Technical Architect or similar. You'll need to be comfortable being the technical lead in front of customers, able to explain complex infrastructure topics clearly, and credible enough to challenge, advise and guide enterprise IT teams. The strongest fit will bring experience across areas such as: Backup, recovery, disaster recovery or data protection Storage infrastructure, secondary storage or backup appliances Ransomware resilience, immutability, air-gapped recovery or cyber recovery Enterprise infrastructure environments Pre-sales demos, workshops, technical discovery and solution design Working with backup platforms such as Veeam, Commvault, Veritas, NetBackup, Rubrik, Cohesity or similar Supporting partner/channel-led sales motions You don't need to tick every single box, but you do need to have strong pre-sales capability, solid infrastructure knowledge, and the confidence to own the technical side of a sales cycle. You'll get: A senior, visible role across London and the South UK 125k-135k OTE package with a 70/30 split 9,000 car allowance Private medical and dental Life insurance Pension Company stock eligibility A home-based contract with regional travel The chance to join a high-performing international team with real momentum This would suit someone who is technically strong, commercially aware, comfortable in front of customers, and looking for a role where they can genuinely influence growth across a key UK region. Interested? Please apply or get in touch for a confidential conversation.
Are you a problem-solver with a passion for delivering top-tier customer service? Do you thrive in a fast-paced environment, turning challenges into opportunities? If so, we have the perfect role for you! We are looking for a Resolution Specialist to join a dynamic client experience team, acting as the first point of contact for any concerns or service issues. Your mission? Deliver fast, membership-focused solutions while ensuring exceptional service and client satisfaction. Day to Day Handling member complaints & retention opportunities Investigating issues thoroughly and working with internal teams to find quick, effective solutions Keeping member records up to date and ensuring accurate service delivery Supporting members with account activations and bookings Collaborating with Business Development & Credit Control teams to streamline processes YOU? A can-do attitude and a thirst for knowledge The ability to stay cool under pressure in a fast-paced environment Strong time management and multitasking skills A dynamic and flexible approach to problem-solving Ready to make a difference and be the go-to problem solver? Apply today and lets talk! 49079CCR3 INDHIN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jul 03, 2026
Full time
Are you a problem-solver with a passion for delivering top-tier customer service? Do you thrive in a fast-paced environment, turning challenges into opportunities? If so, we have the perfect role for you! We are looking for a Resolution Specialist to join a dynamic client experience team, acting as the first point of contact for any concerns or service issues. Your mission? Deliver fast, membership-focused solutions while ensuring exceptional service and client satisfaction. Day to Day Handling member complaints & retention opportunities Investigating issues thoroughly and working with internal teams to find quick, effective solutions Keeping member records up to date and ensuring accurate service delivery Supporting members with account activations and bookings Collaborating with Business Development & Credit Control teams to streamline processes YOU? A can-do attitude and a thirst for knowledge The ability to stay cool under pressure in a fast-paced environment Strong time management and multitasking skills A dynamic and flexible approach to problem-solving Ready to make a difference and be the go-to problem solver? Apply today and lets talk! 49079CCR3 INDHIN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Morgan Jones Recruitment Consultants
City, Birmingham
Join a growing team as a Commissioning Engineer across Birmingham. Competitive salary DOE, full training for trainees, career progression, and exciting commercial lighting projects. Ideal for experienced engineers or those starting out with electrical skills. Apply now Commissioning Engineers Midlands Salary : Highly competitive DOE Full time Permanent Our client is expanding their specialist team and is seeking three Commissioning Engineers to support exciting commercial projects across the region. This is an excellent opportunity for experienced professionals or electrically minded individuals looking to start a long-term career as a Trainee Commissioning Engineer. Working with innovative lighting control systems, you ll play a key role in delivering high-quality installations while being supported by a knowledgeable and collaborative team. Job Description & Duties: Commission and configure lighting control systems on-site Support installation teams and troubleshoot technical issues Ensure systems meet client specifications and project requirements Provide excellent customer support and maintain strong relationships Work across multiple sites within your region What we re looking for: Strong technical aptitude and problem-solving skills Confident communicator with a customer-focused approach Willingness to travel regionally Experience in commissioning, electrical installation, lighting controls, or building services is beneficial Trainee applicants must demonstrate electrical knowledge or interest Why join our client: Full-time permanent opportunities Structured training and development Clear career progression pathways Competitive salary and benefits package Supportive and forward-thinking team environment If you re passionate about technology and enjoy hands-on site work, this is your opportunity to grow within a thriving and innovative business. Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, we see that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn.
Jul 03, 2026
Full time
Join a growing team as a Commissioning Engineer across Birmingham. Competitive salary DOE, full training for trainees, career progression, and exciting commercial lighting projects. Ideal for experienced engineers or those starting out with electrical skills. Apply now Commissioning Engineers Midlands Salary : Highly competitive DOE Full time Permanent Our client is expanding their specialist team and is seeking three Commissioning Engineers to support exciting commercial projects across the region. This is an excellent opportunity for experienced professionals or electrically minded individuals looking to start a long-term career as a Trainee Commissioning Engineer. Working with innovative lighting control systems, you ll play a key role in delivering high-quality installations while being supported by a knowledgeable and collaborative team. Job Description & Duties: Commission and configure lighting control systems on-site Support installation teams and troubleshoot technical issues Ensure systems meet client specifications and project requirements Provide excellent customer support and maintain strong relationships Work across multiple sites within your region What we re looking for: Strong technical aptitude and problem-solving skills Confident communicator with a customer-focused approach Willingness to travel regionally Experience in commissioning, electrical installation, lighting controls, or building services is beneficial Trainee applicants must demonstrate electrical knowledge or interest Why join our client: Full-time permanent opportunities Structured training and development Clear career progression pathways Competitive salary and benefits package Supportive and forward-thinking team environment If you re passionate about technology and enjoy hands-on site work, this is your opportunity to grow within a thriving and innovative business. Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, we see that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn.
Join a community where relationships drive success. Job Title: Admissions Manager Location: Akeley Wood School, Akeley, Buckingham Salary: Up to £44,000 per Annum Hours: 40 hours per week Monday to Friday 8am - 5pm There will be a requirement to work some evenings and weekends Contract: Permanent 52 weeks per year Working Pattern: On-site (this role is not hybrid) Please note, early applications are recommended. We reserve the right to commence interview and offer for this role prior to the role closure date stated within this advertisement. Join Our School Community as an Admissions Manager Akeley Wood, part of Blenheim Schools, is a thriving co-educational independent school set across three beautiful campuses in the Buckinghamshire countryside. We educate pupils from 12 months to 18 years, offering a warm, inclusive, and ambitious environment where every child is known and supported to achieve their best. Our inspiring learning spaces include woodland outdoor areas, specialist classrooms, creative arts studios, and modern sports facilities. We are proud of our strong pastoral culture, focus on individual strengths, and commitment to helping pupils grow into confident, curious, and compassionate young people. Joining Akeley Wood School means becoming part of a dedicated, collaborative team who believe in high expectations, meaningful relationships, and the transformative power of education. The Role The Admissions Manager will be responsible for growing the number of students in our schools. This will be driven by delivering a distinctive, market leading and 'surprising and delightful' customer experience. They will need to establish and inculcate a sales culture and mindset throughout the school starting with the school leadership and admission teams. Ensure the whole school understand their part in the organisation's growth strategy through clear communication and interpersonal relationships. Overall growth requires focus on both enrolments and retention of existing students. Key Responsibilities Admissions Management Take responsibility for all aspects of the school's admissions process and pipeline management with a view to optimising conversion at every stage of the pipeline, whilst supporting school teams to ensure retention levels are as high as possible Ensure a retention approach exists for all 'transition points' within the school Regular reporting & forecasting of data with accompanying insights and actions Ensure the digital admissions experience is complemented by excellent follow up to provide a first-class service for prospective parents. Take the lead on conversion events including personal tours, open mornings Ensure our global minimum standards for admissions are met (or exceeded) Act as a key brand ambassador for the school, understanding the local market, the school's value proposition, appreciating the needs of parents and pupils Develop stretching annual enrolment targets (in conjunction with the Head of Marketing & Admissions and the Head of the school) Regularly monitor feedback generated through various mediums (mystery shop, online chat, WhatsApp, Voice of the Parent admissions surveys, et al); and take action to improve the admissions service based on customer insight Ensure a fast and quality response to individual parent feedback is given and in line with our published minimum standards Build relationships with feeder schools, estate agents, relocation agents, key partners, affiliates and influencers in the local community to support enrolments Work closely with the overseas recruitment team and ensure compliance on visas and immigration, regulatory inspections and reporting to the local authority People Management Support the Admissions & Marketing team to deliver first class customer experience to internal and external customers/colleagues Lead the relationship with external agency's (estate agents, clubs, associations etc) Ensure that the department is always appropriately resourced Maintain a close and effective working relationship with other key colleagues including the School Operations Manager and SLT, the teaching community and support staff. As well as the POD team, SSC or SCP What We're Looking For Essential Skills Be a nice person who is immediately likeable and can relate easily to others Enjoys and is energised by interacting with others Able to operate with autonomy and authority - should have good gravitas Excellent interpersonal and communication skills including the ability to deal with people on all levels with sensitivity, tact and diplomacy High level of numeracy and the ability to understand, manipulate and interrogate data to understand patterns, trends and gain commercial insight Ability to manage multiple stakeholders and work well within a team First class organisational and administrative skills Ability to remain calm under pressure and work to tight deadlines; systematic approach to tasks, with attention to detail Confident and adept in use of Microsoft applications e.g. Word, Excel and various database systems Good levels of accuracy & attention to detail with own and other tasks Experience Overall successful track record but with failures along the way Prior experience of managing direct customer contact ideally in sales and customer service Previous experience of working in a complex, busy, service-driven environment Experience in use of customer database, customer relationship management tools and digital/online platforms An understanding of the highly competitive schools marketplace would be an advantage Why Join Akeley Wood School? You will be part of a supportive, high performing team who take pride in delivering exceptional experiences for families. This is a rewarding role where your work directly shapes the first impressions and future journeys of our pupils. Safeguarding Commitment We are committed to safeguarding and promoting the welfare of children and young people. All staff are expected to follow safeguarding policies and engage in relevant training. Any safeguarding concerns must be reported in line with school procedures. This post is subject to an enhanced DBS check. Why Join Us? At Blenheim Schools, you will make a real difference every day, positively impacting the lives of pupils and vulnerable young people. We are committed to safeguarding and promoting the welfare of all children and young people. All applicants will be subject to social media checks and successful candidates to an enhanced DBS. We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Blenheim Schools are committed to a fair, thorough, and efficient recruitment process in line with Keeping Children Safe in Education. While we aim to keep applicants informed throughout, we do not accept liability for any loss of earnings or other costs incurred as a result of delays or compliance processes.
Jul 03, 2026
Full time
Join a community where relationships drive success. Job Title: Admissions Manager Location: Akeley Wood School, Akeley, Buckingham Salary: Up to £44,000 per Annum Hours: 40 hours per week Monday to Friday 8am - 5pm There will be a requirement to work some evenings and weekends Contract: Permanent 52 weeks per year Working Pattern: On-site (this role is not hybrid) Please note, early applications are recommended. We reserve the right to commence interview and offer for this role prior to the role closure date stated within this advertisement. Join Our School Community as an Admissions Manager Akeley Wood, part of Blenheim Schools, is a thriving co-educational independent school set across three beautiful campuses in the Buckinghamshire countryside. We educate pupils from 12 months to 18 years, offering a warm, inclusive, and ambitious environment where every child is known and supported to achieve their best. Our inspiring learning spaces include woodland outdoor areas, specialist classrooms, creative arts studios, and modern sports facilities. We are proud of our strong pastoral culture, focus on individual strengths, and commitment to helping pupils grow into confident, curious, and compassionate young people. Joining Akeley Wood School means becoming part of a dedicated, collaborative team who believe in high expectations, meaningful relationships, and the transformative power of education. The Role The Admissions Manager will be responsible for growing the number of students in our schools. This will be driven by delivering a distinctive, market leading and 'surprising and delightful' customer experience. They will need to establish and inculcate a sales culture and mindset throughout the school starting with the school leadership and admission teams. Ensure the whole school understand their part in the organisation's growth strategy through clear communication and interpersonal relationships. Overall growth requires focus on both enrolments and retention of existing students. Key Responsibilities Admissions Management Take responsibility for all aspects of the school's admissions process and pipeline management with a view to optimising conversion at every stage of the pipeline, whilst supporting school teams to ensure retention levels are as high as possible Ensure a retention approach exists for all 'transition points' within the school Regular reporting & forecasting of data with accompanying insights and actions Ensure the digital admissions experience is complemented by excellent follow up to provide a first-class service for prospective parents. Take the lead on conversion events including personal tours, open mornings Ensure our global minimum standards for admissions are met (or exceeded) Act as a key brand ambassador for the school, understanding the local market, the school's value proposition, appreciating the needs of parents and pupils Develop stretching annual enrolment targets (in conjunction with the Head of Marketing & Admissions and the Head of the school) Regularly monitor feedback generated through various mediums (mystery shop, online chat, WhatsApp, Voice of the Parent admissions surveys, et al); and take action to improve the admissions service based on customer insight Ensure a fast and quality response to individual parent feedback is given and in line with our published minimum standards Build relationships with feeder schools, estate agents, relocation agents, key partners, affiliates and influencers in the local community to support enrolments Work closely with the overseas recruitment team and ensure compliance on visas and immigration, regulatory inspections and reporting to the local authority People Management Support the Admissions & Marketing team to deliver first class customer experience to internal and external customers/colleagues Lead the relationship with external agency's (estate agents, clubs, associations etc) Ensure that the department is always appropriately resourced Maintain a close and effective working relationship with other key colleagues including the School Operations Manager and SLT, the teaching community and support staff. As well as the POD team, SSC or SCP What We're Looking For Essential Skills Be a nice person who is immediately likeable and can relate easily to others Enjoys and is energised by interacting with others Able to operate with autonomy and authority - should have good gravitas Excellent interpersonal and communication skills including the ability to deal with people on all levels with sensitivity, tact and diplomacy High level of numeracy and the ability to understand, manipulate and interrogate data to understand patterns, trends and gain commercial insight Ability to manage multiple stakeholders and work well within a team First class organisational and administrative skills Ability to remain calm under pressure and work to tight deadlines; systematic approach to tasks, with attention to detail Confident and adept in use of Microsoft applications e.g. Word, Excel and various database systems Good levels of accuracy & attention to detail with own and other tasks Experience Overall successful track record but with failures along the way Prior experience of managing direct customer contact ideally in sales and customer service Previous experience of working in a complex, busy, service-driven environment Experience in use of customer database, customer relationship management tools and digital/online platforms An understanding of the highly competitive schools marketplace would be an advantage Why Join Akeley Wood School? You will be part of a supportive, high performing team who take pride in delivering exceptional experiences for families. This is a rewarding role where your work directly shapes the first impressions and future journeys of our pupils. Safeguarding Commitment We are committed to safeguarding and promoting the welfare of children and young people. All staff are expected to follow safeguarding policies and engage in relevant training. Any safeguarding concerns must be reported in line with school procedures. This post is subject to an enhanced DBS check. Why Join Us? At Blenheim Schools, you will make a real difference every day, positively impacting the lives of pupils and vulnerable young people. We are committed to safeguarding and promoting the welfare of all children and young people. All applicants will be subject to social media checks and successful candidates to an enhanced DBS. We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Blenheim Schools are committed to a fair, thorough, and efficient recruitment process in line with Keeping Children Safe in Education. While we aim to keep applicants informed throughout, we do not accept liability for any loss of earnings or other costs incurred as a result of delays or compliance processes.
Leading Specialist Travel Company are seeking a Travel Consultant to join their dedicated Tour Operations team, to help curate life-defining travel experiences for their clientele. Working within a reservations team to create specialist group tours across the UK, Europe, and beyond, you will combined exceptional service with deep product knowledge and build long-term customer relationships. This Travel Consultant opportunity comes a highly competitive starting salary of £28k pa plus commission and is hybrid in Birmingham. This is a fantastic travel company with good benefits and career longevity. We are looking for a Sales Consultant, who will be working with customers that require a thoughtful, consultative, intelligent and highly personalised sales approach. This role is not transactional; success comes from building trust, listening carefully, and matching customers to the right holiday, not simply making a sale. JOB DESCRIPTION Manage inbound sales enquiries and repeat customers with a consultative, relationship-led approach Take time to understand customers' needs, recommending suitable tour options Build trust and confidence with customers Convert enquiries into high-quality bookings, with a strong focus on customer satisfaction and retention Maintain accurate CRM records to support excellent service delivery Work closely with Product and Operations teams to ensure holidays sold are appropriate and deliverable Contribute to improving conversion, customer experience and sales processes Take ownership of personal performance, learning and development THE PACKAGE: Starting salary is very competitive, up to £28 pa dependent on experience, plus commission with an OTE of £38k pa. This is a hybrid - Birmingham Head Office (Mondays, Wednesdays, and Fridays) with remote work Tuesdays and Thursdays. They are committed to fostering career growth and development. Over the past 5-10 years, several team members have successfully advanced from internship roles to positions in Management and the Senior Leadership Team. Benefits include: 25 days' holiday, plus your birthday off. The opportunity to travel on their trips Contributory Pension Industry leading training Regular prizes and awards for achievers and team players EXPERIENCE REQUIRED: This is not your 'average' travel sales role and for that reason, travel industry experience is desired but not essential. It is however, essential to come from a target-driven, but relationship-led sales role, and be able to demonstrate previous successful experience of selling over the phone. Previous employees do come from travel, but could come from over sales environment, providing the selling is not transactional, but personal and considered. Proven experience in a sales or customer-facing role, ideally involving complex or high-consideration purchases Strong listening skills and emotional intelligence A results-driven mindset, balanced with a genuine commitment to customer outcomes Strong written and verbal communication skills Comfort working with systems, data and performance metrics A collaborative, team-first attitude INTERESTED?Please follow the instructions to apply attaching your CV! For any further information please call email If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
Jul 02, 2026
Full time
Leading Specialist Travel Company are seeking a Travel Consultant to join their dedicated Tour Operations team, to help curate life-defining travel experiences for their clientele. Working within a reservations team to create specialist group tours across the UK, Europe, and beyond, you will combined exceptional service with deep product knowledge and build long-term customer relationships. This Travel Consultant opportunity comes a highly competitive starting salary of £28k pa plus commission and is hybrid in Birmingham. This is a fantastic travel company with good benefits and career longevity. We are looking for a Sales Consultant, who will be working with customers that require a thoughtful, consultative, intelligent and highly personalised sales approach. This role is not transactional; success comes from building trust, listening carefully, and matching customers to the right holiday, not simply making a sale. JOB DESCRIPTION Manage inbound sales enquiries and repeat customers with a consultative, relationship-led approach Take time to understand customers' needs, recommending suitable tour options Build trust and confidence with customers Convert enquiries into high-quality bookings, with a strong focus on customer satisfaction and retention Maintain accurate CRM records to support excellent service delivery Work closely with Product and Operations teams to ensure holidays sold are appropriate and deliverable Contribute to improving conversion, customer experience and sales processes Take ownership of personal performance, learning and development THE PACKAGE: Starting salary is very competitive, up to £28 pa dependent on experience, plus commission with an OTE of £38k pa. This is a hybrid - Birmingham Head Office (Mondays, Wednesdays, and Fridays) with remote work Tuesdays and Thursdays. They are committed to fostering career growth and development. Over the past 5-10 years, several team members have successfully advanced from internship roles to positions in Management and the Senior Leadership Team. Benefits include: 25 days' holiday, plus your birthday off. The opportunity to travel on their trips Contributory Pension Industry leading training Regular prizes and awards for achievers and team players EXPERIENCE REQUIRED: This is not your 'average' travel sales role and for that reason, travel industry experience is desired but not essential. It is however, essential to come from a target-driven, but relationship-led sales role, and be able to demonstrate previous successful experience of selling over the phone. Previous employees do come from travel, but could come from over sales environment, providing the selling is not transactional, but personal and considered. Proven experience in a sales or customer-facing role, ideally involving complex or high-consideration purchases Strong listening skills and emotional intelligence A results-driven mindset, balanced with a genuine commitment to customer outcomes Strong written and verbal communication skills Comfort working with systems, data and performance metrics A collaborative, team-first attitude INTERESTED?Please follow the instructions to apply attaching your CV! For any further information please call email If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
Location: Crewe or Southport Hours: 37 hours Salary: Up to £32,750 (depending on experience), plus 33 days holiday (including bank holidays), pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme About the Role We are looking for an experienced Customer Account Manager to join our team based in either our Crewe or our Southport site. A hybrid working pattern is available and you will be required to travel to visit customers. Working as part of the Customer Engagement Team, you will take responsibility for renewing and maximising sales. Focused on account growth, you will form part of a team accountable for achieving specific targets for sales and gross margin as set out in our Corporate Plan and aligned to our strategic imperative of achieving margin accretive revenue growth. You will be responsible for the implementation and ongoing sustainment of the Customer Engagement System including, development of the strategic account plan and management of the various governance processes which ensure that customer needs are met and exceeded throughout contract duration. Through effective relationship management, you will support the customer to deliver business objectives in the short, medium and long term. You will be responsible for driving account growth, managing key customer relationships, and overseeing sales activities for your allocated accounts. As a Customer Account Manager, you will work closely with the Customer Engagement Manager to ensure customer satisfaction and contribute to the development and execution of strategies that enhance business growth, whilst proactively positioning for contract renewals and extensions. You will be responsible for maintaining regular customer interaction, managing and reporting on operational performance targets and achieving budgeted sales targets for nominated customers and achieving budgeted GM in line with our corporate plan and identifying opportunities to improve this About You We are looking for someone with customer account management experience, ideally gained working within the Rail sector. You will have excellent customer service, selling and negotiation skills with exceptional communication and interpersonal skills enabling you to engage with people at varying levels within the organisation and externally. You will have the ability to make decisions and solve problems, taking ownership to initiate resolutions, always leading with a focus on continuous improvement. The role will also require a strong contract and commercial awareness. Organisational and time management capability are paramount to the success in this role. A good working knowledge of SAP is required, along with sound IT skills. Data analysis and good analytical skills are required to understand and interpret data. About Unipart We are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers' supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains. Equality, Diversity, and Inclusion We believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it's your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you 'you' - it is your talent and potential that we value most. Adjustments for you: We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you. You may have experience in the following: Customer Account Manager, Account Manager, Client Account Manager, Customer Success Manager, Customer Success Executive, Client Relationship Manager, Key Account Manager, Account Executive, Customer Service Manager, Client Services Manager, Relationship Manager, Customer Experience Manager, Internal Account Manager, Commercial Account Manager, Sales Account Manager, Business Development Executive, Business Development Manager, Customer Support Manager, Customer Retention Executive, Client Services Executive, Account Coordinator, Customer Engagement Specialist, Customer Care Manager, Client Partner, Client Success Manager, Sales Support Executive, CRM Administrator, Customer Relationship Executive etc REF -
Jul 02, 2026
Full time
Location: Crewe or Southport Hours: 37 hours Salary: Up to £32,750 (depending on experience), plus 33 days holiday (including bank holidays), pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme About the Role We are looking for an experienced Customer Account Manager to join our team based in either our Crewe or our Southport site. A hybrid working pattern is available and you will be required to travel to visit customers. Working as part of the Customer Engagement Team, you will take responsibility for renewing and maximising sales. Focused on account growth, you will form part of a team accountable for achieving specific targets for sales and gross margin as set out in our Corporate Plan and aligned to our strategic imperative of achieving margin accretive revenue growth. You will be responsible for the implementation and ongoing sustainment of the Customer Engagement System including, development of the strategic account plan and management of the various governance processes which ensure that customer needs are met and exceeded throughout contract duration. Through effective relationship management, you will support the customer to deliver business objectives in the short, medium and long term. You will be responsible for driving account growth, managing key customer relationships, and overseeing sales activities for your allocated accounts. As a Customer Account Manager, you will work closely with the Customer Engagement Manager to ensure customer satisfaction and contribute to the development and execution of strategies that enhance business growth, whilst proactively positioning for contract renewals and extensions. You will be responsible for maintaining regular customer interaction, managing and reporting on operational performance targets and achieving budgeted sales targets for nominated customers and achieving budgeted GM in line with our corporate plan and identifying opportunities to improve this About You We are looking for someone with customer account management experience, ideally gained working within the Rail sector. You will have excellent customer service, selling and negotiation skills with exceptional communication and interpersonal skills enabling you to engage with people at varying levels within the organisation and externally. You will have the ability to make decisions and solve problems, taking ownership to initiate resolutions, always leading with a focus on continuous improvement. The role will also require a strong contract and commercial awareness. Organisational and time management capability are paramount to the success in this role. A good working knowledge of SAP is required, along with sound IT skills. Data analysis and good analytical skills are required to understand and interpret data. About Unipart We are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers' supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains. Equality, Diversity, and Inclusion We believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it's your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you 'you' - it is your talent and potential that we value most. Adjustments for you: We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you. You may have experience in the following: Customer Account Manager, Account Manager, Client Account Manager, Customer Success Manager, Customer Success Executive, Client Relationship Manager, Key Account Manager, Account Executive, Customer Service Manager, Client Services Manager, Relationship Manager, Customer Experience Manager, Internal Account Manager, Commercial Account Manager, Sales Account Manager, Business Development Executive, Business Development Manager, Customer Support Manager, Customer Retention Executive, Client Services Executive, Account Coordinator, Customer Engagement Specialist, Customer Care Manager, Client Partner, Client Success Manager, Sales Support Executive, CRM Administrator, Customer Relationship Executive etc REF -
Information Governance Manager Location: Remote Salary: £55,000 per annum Vacancy Type: Permanent, Full Time At Stonewater, we re committed to operating in a compliant, transparent and accountable way - ensuring the information we hold is managed responsibly and securely. We re now looking for an experienced Information Governance Manager to lead our Information Governance function. This is a pivotal role, combining strategic oversight of data protection with the leadership of operational delivery across the organisation. What you ll be doing In this senior role, you will: Taking ownership of statutory responsibilities Lead the development and continuous improvement of our data protection and information governance framework Provide expert advice and assurance to senior leaders on data protection compliance Oversee data subject rights processes, ensuring timely and compliant handling of requests Lead the management of personal data breaches, including investigation, risk assessment and regulatory reporting where required Oversee and maintain the Record of Processing Activities (RoPA) and data protection records Embed Data Protection by Design and Default across projects, systems and business processes Develop and deliver training and awareness to build a strong data protection culture Support audits, reviews and regulatory inspections, ensuring actions are effectively managed Build strong relationships with internal teams, regulators and external partners Lead on the management and response to data protection complaints Provide line management and leadership to the Information Governance team What we re looking for We re looking for a confident, experienced leader who can combine technical expertise with strong influencing skills. You ll bring: Strong working knowledge of UK GDPR, the Data Protection Act 2018 and data protection principles A professional qualification in data protection (e.g. CIPP/E) or equivalent experience Proven experience in an information governance or data protection leadership role Experience managing data subject rights requests and personal data breaches The ability to interpret legislation and apply it in a practical organisational context Excellent communication and influencing skills, including working with senior stakeholders Strong analytical, organisational and problem-solving skills It would be great if you also have: Experience working in social housing or a regulated environment Experience developing policies, frameworks and training programmes Knowledge of information lifecycle management, including retention and disposal Awareness of housing-specific compliance requirements (e.g. DPIAs, CCTV, STAIRs) Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover Stonewater Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Jul 01, 2026
Full time
Information Governance Manager Location: Remote Salary: £55,000 per annum Vacancy Type: Permanent, Full Time At Stonewater, we re committed to operating in a compliant, transparent and accountable way - ensuring the information we hold is managed responsibly and securely. We re now looking for an experienced Information Governance Manager to lead our Information Governance function. This is a pivotal role, combining strategic oversight of data protection with the leadership of operational delivery across the organisation. What you ll be doing In this senior role, you will: Taking ownership of statutory responsibilities Lead the development and continuous improvement of our data protection and information governance framework Provide expert advice and assurance to senior leaders on data protection compliance Oversee data subject rights processes, ensuring timely and compliant handling of requests Lead the management of personal data breaches, including investigation, risk assessment and regulatory reporting where required Oversee and maintain the Record of Processing Activities (RoPA) and data protection records Embed Data Protection by Design and Default across projects, systems and business processes Develop and deliver training and awareness to build a strong data protection culture Support audits, reviews and regulatory inspections, ensuring actions are effectively managed Build strong relationships with internal teams, regulators and external partners Lead on the management and response to data protection complaints Provide line management and leadership to the Information Governance team What we re looking for We re looking for a confident, experienced leader who can combine technical expertise with strong influencing skills. You ll bring: Strong working knowledge of UK GDPR, the Data Protection Act 2018 and data protection principles A professional qualification in data protection (e.g. CIPP/E) or equivalent experience Proven experience in an information governance or data protection leadership role Experience managing data subject rights requests and personal data breaches The ability to interpret legislation and apply it in a practical organisational context Excellent communication and influencing skills, including working with senior stakeholders Strong analytical, organisational and problem-solving skills It would be great if you also have: Experience working in social housing or a regulated environment Experience developing policies, frameworks and training programmes Knowledge of information lifecycle management, including retention and disposal Awareness of housing-specific compliance requirements (e.g. DPIAs, CCTV, STAIRs) Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover Stonewater Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
