Assistant Service Manager

We are recruiting for the role of Assistant Service Manager in our team covering Hertfordshire, Bedfordshire and Buckinghamshire.

We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures.

Whilst this role is part of a team based from our office in Stevenage, our teams work flexibly and remotely, your proximity to the office doesn't always have to be a critical consideration.

We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, which helps ensure we provide a service which promotes the diversity and uniqueness of children and families from all backgrounds. We especially welcome applications from people from diverse backgrounds as we strive to ensure our workforce reflects the diversity of the children and families we work with.

We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to join us.

Let us tell you a bit more about the role

Being an Assistant Service Manager is very rewarding but as you would expect, challenging too. You will manage a team of Family Court Advisers and have a good understanding of what good looks like in Public and Private law cases.

Through your own practice and reflective/case supervision of colleagues, you will consistently reflect and champion the values and core practice of our practice framework, 'Together with Children and Families'.

As an Assistant Service Manager, it is your duty to safeguard and protect the welfare of children, and the support you provide to colleagues to achieve the same standards of safeguarding practice.

Providing high-quality reflective case supervision, you will be accountable for your own practice and for the quality and impact of the practice quality standards of the Family Court Advisers you directly manage.

and what we're looking for.

As well as being registered with Social Work England, you'll be organised, resilient, and have some experience of supervising, coaching, or mentoring social workers.

You will promote resilience and wellbeing at work, maintaining morale and be confident in managing employees with a wide range of professional experience.

You will be a good communicator both orally and in writing, with emotional intelligence, at all levels and especially when interacting with children.

Next steps / timelines

If and when you are ready to apply, our application process is straightforward and quick to complete. You don't need to complete your application in a single visit, you can start it and come back and amend your responses / update your CV, just make sure you come back before the closing date to submit.

Below we have given you an indication of a timetable we are hoping to work towards, although dates are subject to change.

Closing date:

12 July 2026

Initial Interview:

W/C 13 July 2026

Final Interview:

W/C 20 July 2026

We look forward to hearing from you.