Retail Bank Clerk

About the Role

We are seeking a motivated and customer-focused Retail Banking Officer to work for an overseas bank in the West End. In this role, you will be the first point of contact for customers, providing high-quality service, financial guidance, and support across a range of banking products and services.

Key Responsibilities

• Deliver exceptional customer service and build strong client relationships
• Assist customers with account management, transactions, and banking enquiries
• Promote and cross-sell banking products such as savings accounts, loans, and credit facilities
• Ensure compliance with banking regulations and internal policies
• Handle customer concerns efficiently and professionally
• Support branch operations and contribute to team targets

Requirements

• Previous experience in retail banking
• Strong communication and interpersonal skills
• Sales-oriented mindset with the ability to meet targets
• Good numerical and problem-solving abilities
• High level of integrity and attention to detail
• Proficiency in basic computer systems and banking software

What We Offer

• Competitive salary and benefits package
• Career development and training opportunities
• Supportive and collaborative work environment