IPS Group are working closely with a well-established and growing commercial insurance broker based in Birmingham to recruit an experienced Claims Manager to lead a high-performing Claims team. This is a key leadership role within the business, offering the opportunity to shape the delivery of claims services, drive operational excellence, and develop a talented team. The role has arisen due to an internal promotion of the existing Claims Manager creating the opportunity to join this well known name. You will be responsible for overseeing a team of approximately 12-15 Claims Handlers and Executives, providing leadership, direction, and support to ensure the highest standards of service delivery. This is primarily an internal, office-based leadership role, with a strong focus on team oversight, performance management, and operational improvement, although there may be limited involvement in handling claims where required. The team will handle a mixed bag of commercial claims, primarily EL/PL, property and motor, financial lines with some other claims as well. Although you won't have your own caseload you may be involved in some technical or sensitive claims so you will need to bring technical claims experience. Key Responsibilities Lead the day-to-day operations of the Claims team, ensuring service excellence and efficiency Provide first-line supervision, coaching, and mentoring to maximise team performance Support and implement operational strategies, policies, and procedures Identify process improvements and collaborate with senior stakeholders to enhance workflows Create a positive, inclusive, and high-performing team culture Conduct regular 1:1s, performance reviews, and skills assessments Monitor compliance with internal standards and regulatory requirements Produce performance reports and utilise data dashboards to drive decision-making Manage and resolve client complaints in line with regulatory standards Work closely with internal teams to improve overall client service delivery To be considered you will need to bring a strong claims background combined with existing people management experience. This could be at supervisory or Team Leader level stepping up to Claims Manager or an existing Claims Manager looking for a fresh challenge. Your claims experience will ideally be within a broking environment. Hybrid working will be available generally being in the office 2 or 3 days per week.
Jul 09, 2026
Full time
IPS Group are working closely with a well-established and growing commercial insurance broker based in Birmingham to recruit an experienced Claims Manager to lead a high-performing Claims team. This is a key leadership role within the business, offering the opportunity to shape the delivery of claims services, drive operational excellence, and develop a talented team. The role has arisen due to an internal promotion of the existing Claims Manager creating the opportunity to join this well known name. You will be responsible for overseeing a team of approximately 12-15 Claims Handlers and Executives, providing leadership, direction, and support to ensure the highest standards of service delivery. This is primarily an internal, office-based leadership role, with a strong focus on team oversight, performance management, and operational improvement, although there may be limited involvement in handling claims where required. The team will handle a mixed bag of commercial claims, primarily EL/PL, property and motor, financial lines with some other claims as well. Although you won't have your own caseload you may be involved in some technical or sensitive claims so you will need to bring technical claims experience. Key Responsibilities Lead the day-to-day operations of the Claims team, ensuring service excellence and efficiency Provide first-line supervision, coaching, and mentoring to maximise team performance Support and implement operational strategies, policies, and procedures Identify process improvements and collaborate with senior stakeholders to enhance workflows Create a positive, inclusive, and high-performing team culture Conduct regular 1:1s, performance reviews, and skills assessments Monitor compliance with internal standards and regulatory requirements Produce performance reports and utilise data dashboards to drive decision-making Manage and resolve client complaints in line with regulatory standards Work closely with internal teams to improve overall client service delivery To be considered you will need to bring a strong claims background combined with existing people management experience. This could be at supervisory or Team Leader level stepping up to Claims Manager or an existing Claims Manager looking for a fresh challenge. Your claims experience will ideally be within a broking environment. Hybrid working will be available generally being in the office 2 or 3 days per week.
One of our investment Property Clients require a Property Support Administrator in Milton Keynes to manage property transactions for independent pension schemes. This is a fast-paced role focused on high-quality customer service, strict regulatory compliance and efficient task management. Key Responsibilities Administration: Execute all allocated property transactions and tasks within strict deadlines. Communication: Provide professional updates to clients and build relationships with solicitors, surveyors, tenants and property managers. Risk & Compliance: Identify, document and immediately escalate backlogs, complaints, breaches or risks to management. Teamwork: Collaborate with the service team to maintain high-quality standards and meet service level agreements (SLAs). Person Specification Previous experience in an administrative or operational support role, ideally within financial services or property management. Exposure to handling customer instructions and maintaining accurate records. Familiarity with property related transactions (e.g., invoicing, lease management) is advantageous. Basic understanding of pensions or property processes preferred. Strong attention to detail and accuracy in processing transactions. Good organisational and time management skills to meet service levels. Proficient in Microsoft Office (Excel, Word & Outlook) and comfortable with internal systems. Effective communication skills for liaising with customers and external parties (solicitors, surveyors and tenants). Understanding of FCA regulations and Consumer Duty principles (or willingness to learn). Working Monday to Friday, 9-5 with one hour for lunch.
Jul 09, 2026
Full time
One of our investment Property Clients require a Property Support Administrator in Milton Keynes to manage property transactions for independent pension schemes. This is a fast-paced role focused on high-quality customer service, strict regulatory compliance and efficient task management. Key Responsibilities Administration: Execute all allocated property transactions and tasks within strict deadlines. Communication: Provide professional updates to clients and build relationships with solicitors, surveyors, tenants and property managers. Risk & Compliance: Identify, document and immediately escalate backlogs, complaints, breaches or risks to management. Teamwork: Collaborate with the service team to maintain high-quality standards and meet service level agreements (SLAs). Person Specification Previous experience in an administrative or operational support role, ideally within financial services or property management. Exposure to handling customer instructions and maintaining accurate records. Familiarity with property related transactions (e.g., invoicing, lease management) is advantageous. Basic understanding of pensions or property processes preferred. Strong attention to detail and accuracy in processing transactions. Good organisational and time management skills to meet service levels. Proficient in Microsoft Office (Excel, Word & Outlook) and comfortable with internal systems. Effective communication skills for liaising with customers and external parties (solicitors, surveyors and tenants). Understanding of FCA regulations and Consumer Duty principles (or willingness to learn). Working Monday to Friday, 9-5 with one hour for lunch.
Compliance & Conveyancing Manager, Office Based Compliance & Conveyancing Manager required to work for a fast growing company based in Wigan, Greater Manchester. Our client is closely aligned to the legal sector, and they provide a range of property management and property auction sales services. They are looking to enhance their team, with someone who will work closely with the property sales team click apply for full job details
Jul 09, 2026
Full time
Compliance & Conveyancing Manager, Office Based Compliance & Conveyancing Manager required to work for a fast growing company based in Wigan, Greater Manchester. Our client is closely aligned to the legal sector, and they provide a range of property management and property auction sales services. They are looking to enhance their team, with someone who will work closely with the property sales team click apply for full job details
Agricultural Property Senior Associate/Partner - Head of Department Location: Dorchester - flexible Hybrid working available An exciting opportunity has arisen as my client is launching a specialist Agriculture & Rural Land team based in Poundbury, Dorset to strengthen its West Country capability. It is seeking an experienced Solicitor or Partner-level Lawyer to lead and grow the practice advising farmers, landed estates, rural businesses and developers on agricultural property, farm tenancies, rural diversification, land development and related commercial and regulatory matters. Why this role? Build and lead a new agriculture practice with clear firm support and autonomy to shape the team Work from Poundbury with excellent links across Dorset and the South West Join a firm that combines specialist capability (construction, planning, private client) with a collaborative, single-firm culture Key responsibilities Lead, develop and commercialise the Agriculture & Rural Land practice Act on a broad range of agriculture matters: farm & estate sales and purchases, tenancy advice (Agricultural Holdings Act/Farm Business Tenancies), rights of way, easements and overage, diversification projects, renewables and natural capital work and rural disputes Provide high-quality, pragmatic advice to private landowners, farmers, estate managers and agribusiness clients Win and develop client relationships - work with the firm's Private Client, Planning & Construction and Commercial teams to offer cross-service solutions Supervise, mentor and recruit fee earners and support staff as the team grows Support business development events, sector thought leadership and local networking across the West Country Your profile (ideal) Qualified Solicitor with substantial experience in agricultural/rural property law - Senior Solicitor/Partner level (Suggested: c 7+ years PQE) Proven track record of handling farm/estate transactions, tenancy issues and rural diversification projects Demonstrable business development skills and existing sector contacts across landed estates, farming & rural clients Leadership experience - managing or mentoring fee-earners and building a team Commercial, client-focused approach with strong technical and drafting skills Hybrid working is available. My client is eager to shortlist for interviews as soon as possible, so please contact me confidentially or send your CV to Chris Rodriguez by applying on-line. (Please note salary is just a guideline).
Jul 09, 2026
Full time
Agricultural Property Senior Associate/Partner - Head of Department Location: Dorchester - flexible Hybrid working available An exciting opportunity has arisen as my client is launching a specialist Agriculture & Rural Land team based in Poundbury, Dorset to strengthen its West Country capability. It is seeking an experienced Solicitor or Partner-level Lawyer to lead and grow the practice advising farmers, landed estates, rural businesses and developers on agricultural property, farm tenancies, rural diversification, land development and related commercial and regulatory matters. Why this role? Build and lead a new agriculture practice with clear firm support and autonomy to shape the team Work from Poundbury with excellent links across Dorset and the South West Join a firm that combines specialist capability (construction, planning, private client) with a collaborative, single-firm culture Key responsibilities Lead, develop and commercialise the Agriculture & Rural Land practice Act on a broad range of agriculture matters: farm & estate sales and purchases, tenancy advice (Agricultural Holdings Act/Farm Business Tenancies), rights of way, easements and overage, diversification projects, renewables and natural capital work and rural disputes Provide high-quality, pragmatic advice to private landowners, farmers, estate managers and agribusiness clients Win and develop client relationships - work with the firm's Private Client, Planning & Construction and Commercial teams to offer cross-service solutions Supervise, mentor and recruit fee earners and support staff as the team grows Support business development events, sector thought leadership and local networking across the West Country Your profile (ideal) Qualified Solicitor with substantial experience in agricultural/rural property law - Senior Solicitor/Partner level (Suggested: c 7+ years PQE) Proven track record of handling farm/estate transactions, tenancy issues and rural diversification projects Demonstrable business development skills and existing sector contacts across landed estates, farming & rural clients Leadership experience - managing or mentoring fee-earners and building a team Commercial, client-focused approach with strong technical and drafting skills Hybrid working is available. My client is eager to shortlist for interviews as soon as possible, so please contact me confidentially or send your CV to Chris Rodriguez by applying on-line. (Please note salary is just a guideline).
Are you an experienced procurement management professional with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Manager. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to take the lead in procurement activities for the organisation. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will maintain up to date legislative knowledge to keep procurement up to date, ensure all procurements are delivered to agreed timescales, define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. Must Have A successful commercial track record in procurement and the management of procurement and major contracts. Thorough knowledge of public sector procurement and purchasing, including PCR2015 and PA23. Experience of procurement frameworks and contracts. Experience of managing E-procurement portals and procurements, and/or dynamic purchasing systems. A consultative approach based on building positive relationships, but with ability to turn ideas into action and results. A good understanding of creating value and managing costs, whilst working in a fast-paced, changing environment. CIPS qualified, progression towards the qualification, or demonstrable commercial experience in lieu of. Nice to have/Will Strengthen Application Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as OJEU/Find a Tender, or digital frameworks such as G-Cloud. MS Office proficiency. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid working, split between home and an office in Birmingham. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package, including life assurance at work, private healthcare and a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Jul 09, 2026
Full time
Are you an experienced procurement management professional with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Manager. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to take the lead in procurement activities for the organisation. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will maintain up to date legislative knowledge to keep procurement up to date, ensure all procurements are delivered to agreed timescales, define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. Must Have A successful commercial track record in procurement and the management of procurement and major contracts. Thorough knowledge of public sector procurement and purchasing, including PCR2015 and PA23. Experience of procurement frameworks and contracts. Experience of managing E-procurement portals and procurements, and/or dynamic purchasing systems. A consultative approach based on building positive relationships, but with ability to turn ideas into action and results. A good understanding of creating value and managing costs, whilst working in a fast-paced, changing environment. CIPS qualified, progression towards the qualification, or demonstrable commercial experience in lieu of. Nice to have/Will Strengthen Application Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as OJEU/Find a Tender, or digital frameworks such as G-Cloud. MS Office proficiency. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid working, split between home and an office in Birmingham. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package, including life assurance at work, private healthcare and a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Residential Security Team Member - Luxury London Apartments / £48,762 & Great Benefits In the distinguished enclave of Knightsbridge, stands an epitome of luxury and comfort - a residential building that redefines modern elegance. Crafted by the globally acclaimed architects Squire and Partners, the 201 residences boast an aesthetic that combines contemporary style with the tranquillity of an award-winning Feng Shui garden. At the heart of this serene retreat is a team of seasoned professionals dedicated to delivering an unparalleled level of service that mirrors the prestige of the building. They are currently inviting applications for the role of a member of their Residential Security Team (RST) to further enhance the safety and luxury experience they offer to their residents. As a vital part of their team, reporting directly to the Security Operations Manager, your primary role will be to oversee the security aspects of the premises, ensuring a safe and secure environment for residents and colleagues. This role demands a professional who embodies both vigilance and congeniality, holds a current SIA licence, and has a genuine passion for delivering a five-star service experience. What's on Offer? Salary of £48,762 per annum plus share of resident gratuity fund Bonus £2,500 per annum Share of Resident Gratuity Fund Life Assurance (3 times salary) 28 days holiday per year rising to 33 days linked to service (inclusive of Bank Holidays) Double pay on bank holidays Continuous in-house training programme Recognition initiatives and rewards for the team members who strive every day to offer the residents the best possible experience Season ticket loan, learning and development opportunities, enhanced pension contributions, social events, complimentary uniform and personal dry-cleaning and more Key Responsibilities of the Residential Security Team Member: Ensuring unwavering property protection through meticulous surveillance and reporting. Skilful management of CCTV and alarm monitoring systems. Supervising operations in the control room, a hub of heightened activity necessitating ultimate focus and adept multitasking skills. Engaging amicably with visitors, facilitating seamless liaisons, and addressing their needs adeptly. Undertaking front-of-house duties to foster a hospitable and secure environment. Acting as a robust security deterrent, primed to adeptly manage any emergent situations. Swift identification and resolution of issues in congruence with their high-standard operating procedures. Diligent maintenance and filing of pertinent documentation. Crafting comprehensive reports that encapsulate daily security activities with accuracy and foresight. Essential Qualities and Experience: Valid SIA licence DS or CP. Previous experience in RST or Close Protection (CP), or experience working with high-net-worth families, highly favoured. Proven track record in a luxury service environment. Profound comprehension of premium customer service standards within a five-star setting. Outstanding communication skills fostering seamless interactions. An expansive knowledge of best-practice security standards and protocols. An unwavering commitment to maintaining ethical practices and integrity. Work Schedule: Shift-based roster (3 days on, 3 nights on, followed by 3 days off). Sounds interesting? Click the APPLY button to send your CV for immediate consideration.
Jul 09, 2026
Full time
Residential Security Team Member - Luxury London Apartments / £48,762 & Great Benefits In the distinguished enclave of Knightsbridge, stands an epitome of luxury and comfort - a residential building that redefines modern elegance. Crafted by the globally acclaimed architects Squire and Partners, the 201 residences boast an aesthetic that combines contemporary style with the tranquillity of an award-winning Feng Shui garden. At the heart of this serene retreat is a team of seasoned professionals dedicated to delivering an unparalleled level of service that mirrors the prestige of the building. They are currently inviting applications for the role of a member of their Residential Security Team (RST) to further enhance the safety and luxury experience they offer to their residents. As a vital part of their team, reporting directly to the Security Operations Manager, your primary role will be to oversee the security aspects of the premises, ensuring a safe and secure environment for residents and colleagues. This role demands a professional who embodies both vigilance and congeniality, holds a current SIA licence, and has a genuine passion for delivering a five-star service experience. What's on Offer? Salary of £48,762 per annum plus share of resident gratuity fund Bonus £2,500 per annum Share of Resident Gratuity Fund Life Assurance (3 times salary) 28 days holiday per year rising to 33 days linked to service (inclusive of Bank Holidays) Double pay on bank holidays Continuous in-house training programme Recognition initiatives and rewards for the team members who strive every day to offer the residents the best possible experience Season ticket loan, learning and development opportunities, enhanced pension contributions, social events, complimentary uniform and personal dry-cleaning and more Key Responsibilities of the Residential Security Team Member: Ensuring unwavering property protection through meticulous surveillance and reporting. Skilful management of CCTV and alarm monitoring systems. Supervising operations in the control room, a hub of heightened activity necessitating ultimate focus and adept multitasking skills. Engaging amicably with visitors, facilitating seamless liaisons, and addressing their needs adeptly. Undertaking front-of-house duties to foster a hospitable and secure environment. Acting as a robust security deterrent, primed to adeptly manage any emergent situations. Swift identification and resolution of issues in congruence with their high-standard operating procedures. Diligent maintenance and filing of pertinent documentation. Crafting comprehensive reports that encapsulate daily security activities with accuracy and foresight. Essential Qualities and Experience: Valid SIA licence DS or CP. Previous experience in RST or Close Protection (CP), or experience working with high-net-worth families, highly favoured. Proven track record in a luxury service environment. Profound comprehension of premium customer service standards within a five-star setting. Outstanding communication skills fostering seamless interactions. An expansive knowledge of best-practice security standards and protocols. An unwavering commitment to maintaining ethical practices and integrity. Work Schedule: Shift-based roster (3 days on, 3 nights on, followed by 3 days off). Sounds interesting? Click the APPLY button to send your CV for immediate consideration.
Hays Construction and Property
Woolston, Warrington
Your new company The Property Manager is accountable for the management of each of the properties under your responsibility. This briefly comprises the maintenance, operation, financial, and health and safety of the property by maintaining and efficiently managing the portfolio. This is a commercial portfolio delivering a mix of property and asset management. To control the tenant activities and maintenance contracts within the site to ensure that the asset is managed to its maximum efficiency and that the site presents to its best ability. To work alongside clients and landlords to ensure the clients' specific requirements are adhered to, working to the business plan, service charge budgets and management contract boundaries. Ensuring that the company's policies, procedures, and guidelines are adhered to and promoting this within the business to other colleagues. A Property Manager will need to give support to other Asset or Property Managers within the organisation. You will report directly to the Property Director, but will receive support, guidance, and instructions from the senior members of staff within the company. You must be able to communicate at all levels, both internally and externally, working with Clients, Accountants, Asset Managers and Solicitors. Your new role Monitor and manage the tenant's satisfaction through retention and additional business. Ensuring the timely and appropriate management and resolution of all tenants, customers, or supplier's issues and/or complaints with regard to Property Management activity. Efficiently and effectively manage each site to ensure that expenditure budgets are achieved and comply with agreed budget objectives. Meeting with external contractors to discuss/prepare schedules of works and to obtain prices and client approvals where necessary and comply with RICS rules and regulations. Management of on-account service charges ensuring all deadline responsibilities are met, accounts reconciled in a timely manner and tenants billed correctly. Internally and externally inspect occupied units to ensure that the tenant is abiding by the terms of the lease and issue any notices of repair if required. Health and Safety site inspections of all common areas under the landlord's direct control, keeping detailed records to ensure statutory compliance and mitigation of landlord liabilities. Any actions followed up and completed in a timely manner. Maintain up-to-date tenancy schedules including details of key dates. Ensure all lease agreements are entered into the company's or client's databases in a timely manner to ensure the transactions are completed in line with the company's KPI's. Liaising with the accounts department to ensure all invoicing and rent collection is completed in a timely manner, including any ad hoc charges. Work with the company's litigation solicitor and the company's accounts department in relation to debtors and action appropriate responses and reporting to the client any issues that may affect AM strategies. Upon instruction from the Client to attend premises to handover keys to a new occupier or accept keys from a tenant vacating the premises in line with the required client process. Preparation and management of Service Charge budgets, expenditure, and reconciliations, ensuring all necessary client approvals are obtained. Providing regular comparison updates between the actual service charge expenditure and approved budgets. Complete regular site inspections in line with the management contract, ensuring all actions and work are undertaken, including any tenant breach remedies. All site inspection forms must be completed in a timely manner. Ensure that any costs to the Client are reduced and that any charges that are relevant to the tenant are recharged and recovered to reduce the company's liabilities. Asbestos management, including maintaining a register of all asbestos and ensuring all vacant units have up-to-date asbestos surveys and occupied units have up-to-date management reports whether landlord or tenant's responsibility. Preparation and implementation of a planned maintenance and refurbishment programme and budget for both common areas and individual units. Managing tenant applications under the terms of the lease, such as licence for alterations, notices of repair etc, or working with the nominated solicitor or external surveyor to prepare such documents, ensuring all actions required are followed up and completed, and the client is kept up to date with all applications at all times. Property and public liability insurance as may be required, ensuring premiums are recovered from the tenants where possible and also dealing with any claims that may arise. Management and procurement of landlord utility contracts for tenants on sub-metered supplies. Ensure invoices are signed off in a timely manner. Assist where required with the acquisition and sale of assets on behalf of the company and clients. Responsible for the effective Business Rates mitigation to ensure that the liable vacant properties are occupied in accordance with the company's/client's procedure. Provide timely and accurate reporting to the Property Director by producing documents and reports on an 'as needed' basis including analysis on the site's occupancy, financial performance, debtor positions, service charge expenditure, reports for meetings and management initiatives. What you'll get in return Flexible working options available. 5k car allowance and bonus. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 09, 2026
Full time
Your new company The Property Manager is accountable for the management of each of the properties under your responsibility. This briefly comprises the maintenance, operation, financial, and health and safety of the property by maintaining and efficiently managing the portfolio. This is a commercial portfolio delivering a mix of property and asset management. To control the tenant activities and maintenance contracts within the site to ensure that the asset is managed to its maximum efficiency and that the site presents to its best ability. To work alongside clients and landlords to ensure the clients' specific requirements are adhered to, working to the business plan, service charge budgets and management contract boundaries. Ensuring that the company's policies, procedures, and guidelines are adhered to and promoting this within the business to other colleagues. A Property Manager will need to give support to other Asset or Property Managers within the organisation. You will report directly to the Property Director, but will receive support, guidance, and instructions from the senior members of staff within the company. You must be able to communicate at all levels, both internally and externally, working with Clients, Accountants, Asset Managers and Solicitors. Your new role Monitor and manage the tenant's satisfaction through retention and additional business. Ensuring the timely and appropriate management and resolution of all tenants, customers, or supplier's issues and/or complaints with regard to Property Management activity. Efficiently and effectively manage each site to ensure that expenditure budgets are achieved and comply with agreed budget objectives. Meeting with external contractors to discuss/prepare schedules of works and to obtain prices and client approvals where necessary and comply with RICS rules and regulations. Management of on-account service charges ensuring all deadline responsibilities are met, accounts reconciled in a timely manner and tenants billed correctly. Internally and externally inspect occupied units to ensure that the tenant is abiding by the terms of the lease and issue any notices of repair if required. Health and Safety site inspections of all common areas under the landlord's direct control, keeping detailed records to ensure statutory compliance and mitigation of landlord liabilities. Any actions followed up and completed in a timely manner. Maintain up-to-date tenancy schedules including details of key dates. Ensure all lease agreements are entered into the company's or client's databases in a timely manner to ensure the transactions are completed in line with the company's KPI's. Liaising with the accounts department to ensure all invoicing and rent collection is completed in a timely manner, including any ad hoc charges. Work with the company's litigation solicitor and the company's accounts department in relation to debtors and action appropriate responses and reporting to the client any issues that may affect AM strategies. Upon instruction from the Client to attend premises to handover keys to a new occupier or accept keys from a tenant vacating the premises in line with the required client process. Preparation and management of Service Charge budgets, expenditure, and reconciliations, ensuring all necessary client approvals are obtained. Providing regular comparison updates between the actual service charge expenditure and approved budgets. Complete regular site inspections in line with the management contract, ensuring all actions and work are undertaken, including any tenant breach remedies. All site inspection forms must be completed in a timely manner. Ensure that any costs to the Client are reduced and that any charges that are relevant to the tenant are recharged and recovered to reduce the company's liabilities. Asbestos management, including maintaining a register of all asbestos and ensuring all vacant units have up-to-date asbestos surveys and occupied units have up-to-date management reports whether landlord or tenant's responsibility. Preparation and implementation of a planned maintenance and refurbishment programme and budget for both common areas and individual units. Managing tenant applications under the terms of the lease, such as licence for alterations, notices of repair etc, or working with the nominated solicitor or external surveyor to prepare such documents, ensuring all actions required are followed up and completed, and the client is kept up to date with all applications at all times. Property and public liability insurance as may be required, ensuring premiums are recovered from the tenants where possible and also dealing with any claims that may arise. Management and procurement of landlord utility contracts for tenants on sub-metered supplies. Ensure invoices are signed off in a timely manner. Assist where required with the acquisition and sale of assets on behalf of the company and clients. Responsible for the effective Business Rates mitigation to ensure that the liable vacant properties are occupied in accordance with the company's/client's procedure. Provide timely and accurate reporting to the Property Director by producing documents and reports on an 'as needed' basis including analysis on the site's occupancy, financial performance, debtor positions, service charge expenditure, reports for meetings and management initiatives. What you'll get in return Flexible working options available. 5k car allowance and bonus. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Adecco is proud to be working in partnership with Swindon Borough Council to recruit a range of roles across Housing and Corporate Repairs, including: Service Lead - Commercial (Quantity Surveying) Salary: £54,495 Level: CFL11 Join Swindon Borough Council at a pivotal moment in our transformation journey. Backed by major investment, strengthened leadership and a clear mandate for improvement, this is an opportunity to play a critical role in shaping a modern service with real impact. Background Swindon Borough Council is delivering a significant improvement and transformation programme. Following a C3 regulatory judgement, we took decisive action and are investing £250 million over the next five years to improve housing safety, quality and long-term asset performance. Strong commercial control and value for money are central to delivering this programme successfully. Your New Role As Service Lead - Commercial (Quantity Surveying), you will act as the Council's principal commercial lead for housing planned maintenance, improvement and capital programmes. Reporting to the Service Manager - Planned Maintenance, you will take ownership of cost control, contract management and commercial assurance across a diverse portfolio of housing and corporate property projects. You will lead cost planning, tendering, valuations, variations and final accounts, ensuring projects are delivered within agreed budgets and contractual frameworks. You will provide expert commercial advice and challenge to colleagues, contractors and consultants, managing risk and ensuring transparency, compliance and value for money. Leading a small professional team, you will also drive improvements in governance, reporting and commercial practice, supporting strategic decision making and sustainable outcomes. What You'll Need to Succeed You will have strong experience in quantity surveying or commercial management within a local authority or social housing environment, with a solid understanding of contract administration, cost control and public sector procurement. A degree or professional qualification in Quantity Surveying is desirable, along with professional membership such as RICS and a recognised health and safety qualification. You'll bring strong commercial judgement, a methodical approach and the ability to work collaboratively at a senior level. What You'll Get in Return We offer: Competitive local government salary and benefits Local Government Pension Scheme membership Professional development and senior leadership opportunities The chance to shape and control major, high value investment programmes Please apply online today We are an inclusive employer and welcome applications from people of all backgrounds. If you meet most of the criteria and are motivated by making a difference, we'd love to hear from you.
Jul 09, 2026
Full time
Adecco is proud to be working in partnership with Swindon Borough Council to recruit a range of roles across Housing and Corporate Repairs, including: Service Lead - Commercial (Quantity Surveying) Salary: £54,495 Level: CFL11 Join Swindon Borough Council at a pivotal moment in our transformation journey. Backed by major investment, strengthened leadership and a clear mandate for improvement, this is an opportunity to play a critical role in shaping a modern service with real impact. Background Swindon Borough Council is delivering a significant improvement and transformation programme. Following a C3 regulatory judgement, we took decisive action and are investing £250 million over the next five years to improve housing safety, quality and long-term asset performance. Strong commercial control and value for money are central to delivering this programme successfully. Your New Role As Service Lead - Commercial (Quantity Surveying), you will act as the Council's principal commercial lead for housing planned maintenance, improvement and capital programmes. Reporting to the Service Manager - Planned Maintenance, you will take ownership of cost control, contract management and commercial assurance across a diverse portfolio of housing and corporate property projects. You will lead cost planning, tendering, valuations, variations and final accounts, ensuring projects are delivered within agreed budgets and contractual frameworks. You will provide expert commercial advice and challenge to colleagues, contractors and consultants, managing risk and ensuring transparency, compliance and value for money. Leading a small professional team, you will also drive improvements in governance, reporting and commercial practice, supporting strategic decision making and sustainable outcomes. What You'll Need to Succeed You will have strong experience in quantity surveying or commercial management within a local authority or social housing environment, with a solid understanding of contract administration, cost control and public sector procurement. A degree or professional qualification in Quantity Surveying is desirable, along with professional membership such as RICS and a recognised health and safety qualification. You'll bring strong commercial judgement, a methodical approach and the ability to work collaboratively at a senior level. What You'll Get in Return We offer: Competitive local government salary and benefits Local Government Pension Scheme membership Professional development and senior leadership opportunities The chance to shape and control major, high value investment programmes Please apply online today We are an inclusive employer and welcome applications from people of all backgrounds. If you meet most of the criteria and are motivated by making a difference, we'd love to hear from you.
Regional Contract Manager Location: Rotherham, South Yorkshire Salary: 40,000 - 50,000 per annum Job Type: Full-Time, Permanent About the Role An exciting opportunity has arisen for an experienced operational leader to join a growing organisation delivering services within the property and maintenance sector. This senior leadership role will take responsibility for a major regional contract, overseeing operational performance, client relationships and the management of planning, administration and field-based teams. The successful candidate will be highly organised, commercially aware and confident using operational data to drive performance, improve efficiency and deliver excellent service outcomes. We are looking for someone who can analyse trends, identify operational challenges and implement practical solutions that improve workflow, productivity and customer satisfaction. Strong leadership skills are essential, with the ability to build engaged, accountable and high-performing teams. Key Responsibilities Take overall responsibility for the successful delivery of a key regional contract and associated operations. Lead and support planning, administration and field-based teams to achieve service and performance targets. Analyse operational data and performance reports to identify opportunities for improvement. Manage workflow, scheduling, resource allocation and backlog reduction. Develop and maintain strong client relationships, acting as the primary operational contact. Produce operational reports, forecasts and performance analysis for senior management. Drive continuous improvement initiatives across service delivery and operational processes. About You To be successful in this role, you will have experience in a Contract Manager, Operations Manager, Regional Manager or similar leadership position within a fast-paced operational environment. You will be a confident communicator with the ability to motivate teams, manage performance and create a positive culture of accountability and engagement. Strong analytical skills are essential, along with the ability to interpret data and translate findings into effective operational improvements. Experience within any of the following sectors would be advantageous: Social Housing Property Services Repairs & Maintenance Facilities Management Construction Previous experience working with local authority contracts, service level agreements, performance KPIs and contract management systems would also be beneficial. What Success Looks Like Effective operational control across all service areas. High-performing teams with strong engagement and accountability. Improved efficiency through data-driven decision making. Strong client relationships and consistent contract performance. Achievement of service delivery targets and contractual obligations. What's on Offer Salary of 40,000 - 50,000 per annum Company Pension On-Site Parking Opportunity to join a growing business with genuine career progression Autonomy and responsibility within a senior operational role If you are an experienced operational leader who enjoys developing teams, solving complex challenges and driving performance improvements, we would love to hear from you.
Jul 09, 2026
Full time
Regional Contract Manager Location: Rotherham, South Yorkshire Salary: 40,000 - 50,000 per annum Job Type: Full-Time, Permanent About the Role An exciting opportunity has arisen for an experienced operational leader to join a growing organisation delivering services within the property and maintenance sector. This senior leadership role will take responsibility for a major regional contract, overseeing operational performance, client relationships and the management of planning, administration and field-based teams. The successful candidate will be highly organised, commercially aware and confident using operational data to drive performance, improve efficiency and deliver excellent service outcomes. We are looking for someone who can analyse trends, identify operational challenges and implement practical solutions that improve workflow, productivity and customer satisfaction. Strong leadership skills are essential, with the ability to build engaged, accountable and high-performing teams. Key Responsibilities Take overall responsibility for the successful delivery of a key regional contract and associated operations. Lead and support planning, administration and field-based teams to achieve service and performance targets. Analyse operational data and performance reports to identify opportunities for improvement. Manage workflow, scheduling, resource allocation and backlog reduction. Develop and maintain strong client relationships, acting as the primary operational contact. Produce operational reports, forecasts and performance analysis for senior management. Drive continuous improvement initiatives across service delivery and operational processes. About You To be successful in this role, you will have experience in a Contract Manager, Operations Manager, Regional Manager or similar leadership position within a fast-paced operational environment. You will be a confident communicator with the ability to motivate teams, manage performance and create a positive culture of accountability and engagement. Strong analytical skills are essential, along with the ability to interpret data and translate findings into effective operational improvements. Experience within any of the following sectors would be advantageous: Social Housing Property Services Repairs & Maintenance Facilities Management Construction Previous experience working with local authority contracts, service level agreements, performance KPIs and contract management systems would also be beneficial. What Success Looks Like Effective operational control across all service areas. High-performing teams with strong engagement and accountability. Improved efficiency through data-driven decision making. Strong client relationships and consistent contract performance. Achievement of service delivery targets and contractual obligations. What's on Offer Salary of 40,000 - 50,000 per annum Company Pension On-Site Parking Opportunity to join a growing business with genuine career progression Autonomy and responsibility within a senior operational role If you are an experienced operational leader who enjoys developing teams, solving complex challenges and driving performance improvements, we would love to hear from you.
Your new company Your new company are an independent Lloyd's Broker that specialise in a variety of International risks to include Property, Sports, Media & Entertainment, Financial Lines, as well as MTC and related risks. Your new Brokers care deeply about all of their clients and believe passionately about the quality of the service they provide which makes them a partner that stands out. Due to expansion within their London office, a fixed-term contract role (12 - 18 months) has arisen for a Technical Account Handler to work as part of a technical team working closely with the Brokers. Your new role Your new role as a Technical Account Handler means that you will be providing end-to-end technical support to broking and underwriting teams working closely with Brokers. Some of your key responsibilities will include checking of MRC slips and preparing MRC slips, insurance policies, schedules and endorsements for various classes of business, producing Binding Authority Agreements and Cover holder appointment agreements on the core broking system and producing evidence of cover documentation and premium processing for risks. You will also be providing technical support to the in-house underwriters and producing brokers, alongside preparing in-house premium paid bordereaux as required and set out within the terms and conditions of the slips. Other key responsibilities will include preparing all closings to DXC and assisting with resolving of queries from DXC, Underwriters and/or internally within the set KPI's and liaising closely with claims, compliance and finance. What you'll need to succeed In order to succeed in this role, you must have previous technical experience in checking and producing MRC slips and have experience in back end processing, ideally within a Lloyd's Broker. Ideally, you will have understanding of certain Lloyd's systems (such as Crystal and DCOM) alongside experience of BinderCloud and Microsoft systems, including MS Outlook, MS Office, Word and Excel. You will be a collaborative team worker who possesses the ability to work with employees and clients at all organisational levels and who is flexible and able to complete tasks within required timeframes. PLEASE ONLY APPLY IF YOU HAVE BROKER BACK UP EXPERIENCE WITHIN A LLOYD'S BROKER AND ARE ABLE TO UNDERTAKE A 12-18 MONTH FIXED TERM CONTRACT. What you'll get in return You'll be offered a competitive salary of up to £50,000, depending on experience. You'll receive support from both Directors and Managers and be given the opportunity to take on further duties and responsibility in the future. You'll enjoy working as part of a growing and friendly team with a unique vision to grow and develop. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jul 09, 2026
Full time
Your new company Your new company are an independent Lloyd's Broker that specialise in a variety of International risks to include Property, Sports, Media & Entertainment, Financial Lines, as well as MTC and related risks. Your new Brokers care deeply about all of their clients and believe passionately about the quality of the service they provide which makes them a partner that stands out. Due to expansion within their London office, a fixed-term contract role (12 - 18 months) has arisen for a Technical Account Handler to work as part of a technical team working closely with the Brokers. Your new role Your new role as a Technical Account Handler means that you will be providing end-to-end technical support to broking and underwriting teams working closely with Brokers. Some of your key responsibilities will include checking of MRC slips and preparing MRC slips, insurance policies, schedules and endorsements for various classes of business, producing Binding Authority Agreements and Cover holder appointment agreements on the core broking system and producing evidence of cover documentation and premium processing for risks. You will also be providing technical support to the in-house underwriters and producing brokers, alongside preparing in-house premium paid bordereaux as required and set out within the terms and conditions of the slips. Other key responsibilities will include preparing all closings to DXC and assisting with resolving of queries from DXC, Underwriters and/or internally within the set KPI's and liaising closely with claims, compliance and finance. What you'll need to succeed In order to succeed in this role, you must have previous technical experience in checking and producing MRC slips and have experience in back end processing, ideally within a Lloyd's Broker. Ideally, you will have understanding of certain Lloyd's systems (such as Crystal and DCOM) alongside experience of BinderCloud and Microsoft systems, including MS Outlook, MS Office, Word and Excel. You will be a collaborative team worker who possesses the ability to work with employees and clients at all organisational levels and who is flexible and able to complete tasks within required timeframes. PLEASE ONLY APPLY IF YOU HAVE BROKER BACK UP EXPERIENCE WITHIN A LLOYD'S BROKER AND ARE ABLE TO UNDERTAKE A 12-18 MONTH FIXED TERM CONTRACT. What you'll get in return You'll be offered a competitive salary of up to £50,000, depending on experience. You'll receive support from both Directors and Managers and be given the opportunity to take on further duties and responsibility in the future. You'll enjoy working as part of a growing and friendly team with a unique vision to grow and develop. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company A growing and well-backed international reinsurance brokerage with an established presence outside the UK and an expanding London operation. The firm is known for its technical expertise in complex facultative placements and its strong access to Lloyd's and global markets. With ambitious growth plans, the London team offers the opportunity to join a lean, entrepreneurial environment with genuine scope to make an impact. Due to growth within the team, a position for a Facultative Reinsurance Broker has arisen. Your new role As a Facultative Reinsurance Broker, you will play a key role in placing complex facultative risks into the Lloyd's and international reinsurance markets. Working closely with cedants and underwriters, you will structure and negotiate tailored reinsurance solutions across a range of classes, while helping to develop and grow a core portfolio of clients. This is a hands-on broking role suited to a commercially minded individual who enjoys client interaction, market engagement and contributing to the growth of a developing platform.Some of your key responsibilities will include handling complex placements across Property, Business Interruption and wider P&C and Speciality lines alongside managing and developing strong relationships with cedants, producing brokers and reinsurers, while supporting the retention and growth of existing accounts and contributing to new business generation. You will also be preparing and reviewing placement slips, MRCs and all supporting documentation, presenting detailed submissions to underwriters and ensuring that all placements are completed accurately, efficiently and in line with regulatory and internal governance requirements. Collaboration with internal stakeholders will be essential to delivering timely and high-quality outcomes for clients. What you'll need to succeed To be successful in this role, you will have experience in facultative reinsurance broking, with strong knowledge of the Lloyd's and international reinsurance markets. You will have proven experience placing Property and/or broader P&C facultative risks and will bring established relationships with key underwriters. You will be a confident communicator with strong negotiation and relationship-management skills, supported by solid analytical ability and a high level of attention to detail. You will be comfortable managing multiple placements and priorities simultaneously and will ideally be degree-educated in Business, Finance, Insurance or a related discipline. What you'll get in return You'll be offered a competitive salary depending on experience, plus a comprehensive benefits package. You'll receive support from both Directors and Managers. You'llenjoy working as part of a growing and friendly team with a unique vision to grow and develop. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jul 09, 2026
Full time
Your new company A growing and well-backed international reinsurance brokerage with an established presence outside the UK and an expanding London operation. The firm is known for its technical expertise in complex facultative placements and its strong access to Lloyd's and global markets. With ambitious growth plans, the London team offers the opportunity to join a lean, entrepreneurial environment with genuine scope to make an impact. Due to growth within the team, a position for a Facultative Reinsurance Broker has arisen. Your new role As a Facultative Reinsurance Broker, you will play a key role in placing complex facultative risks into the Lloyd's and international reinsurance markets. Working closely with cedants and underwriters, you will structure and negotiate tailored reinsurance solutions across a range of classes, while helping to develop and grow a core portfolio of clients. This is a hands-on broking role suited to a commercially minded individual who enjoys client interaction, market engagement and contributing to the growth of a developing platform.Some of your key responsibilities will include handling complex placements across Property, Business Interruption and wider P&C and Speciality lines alongside managing and developing strong relationships with cedants, producing brokers and reinsurers, while supporting the retention and growth of existing accounts and contributing to new business generation. You will also be preparing and reviewing placement slips, MRCs and all supporting documentation, presenting detailed submissions to underwriters and ensuring that all placements are completed accurately, efficiently and in line with regulatory and internal governance requirements. Collaboration with internal stakeholders will be essential to delivering timely and high-quality outcomes for clients. What you'll need to succeed To be successful in this role, you will have experience in facultative reinsurance broking, with strong knowledge of the Lloyd's and international reinsurance markets. You will have proven experience placing Property and/or broader P&C facultative risks and will bring established relationships with key underwriters. You will be a confident communicator with strong negotiation and relationship-management skills, supported by solid analytical ability and a high level of attention to detail. You will be comfortable managing multiple placements and priorities simultaneously and will ideally be degree-educated in Business, Finance, Insurance or a related discipline. What you'll get in return You'll be offered a competitive salary depending on experience, plus a comprehensive benefits package. You'll receive support from both Directors and Managers. You'llenjoy working as part of a growing and friendly team with a unique vision to grow and develop. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job title: Property Manager - Retirement Portfolio Location: Shoreditch! Contract Type: Permanent Hours: 8:30am-5:30pm Salary: 40,000- 45,000 pa Are you a proactive and detail-oriented Property Manager with a passion for enhancing tenant experiences? Do you want to play a crucial role in managing a retirement portfolio while ensuring legal compliance and maximising occupancy? If so, we want to hear from you! About the Role: Join our dynamic Property Management team and take full operational responsibility for a diverse portfolio of approximately 100 retirement flats across the country. Your expertise will be essential in maximising rental income and delivering an exceptional tenant experience. You will also act as a vital link in the refinancing process, ensuring smooth communication with freeholders, block managing agents, and on-site house managers. Key Responsibilities: Lettings & Void Management: - Instruct and oversee local letting agents nationwide. - Manage marketing, viewings, and negotiation of terms. - Ensure compliance with referencing and Right to Rent regulations. - Review tenancy agreements and oversee deposit registration. Refinancing Support & Lender Liaison: - Gather essential information from various stakeholders to address lender inquiries. - Compile refinancing packs, ensuring timely completion of batches. - Maintain a single tracker for outstanding items and chase resolutions. Renewals & Rent Reviews: - Manage tenancy renewals aligned with company goals. - Conduct rent reviews to ensure competitive pricing. Rent Collection & Arrears Management: - Monitor rental payments and proactively manage arrears. - Serve statutory notices and negotiate payment plans as needed. Compliance & Regulatory Management: - Ensure full compliance with residential lettings legislation. - Coordinate compliance checks and maintain accurate records. Property & Contractor Coordination: - Collaborate with the Property Management Team to oversee contractors. - Ensure properties are maintained to the highest standards. Person Specification: Minimum 2 years' experience in residential lettings or property management, preferably in retirement stock. ARLA Propertymark or TPI qualified (or working towards). Strong knowledge of current lettings legislation and experience with renewals and rent reviews. Exceptional organisational skills and the ability to manage a geographically dispersed portfolio. Professional, calm, and solution-focused, with a commercial mindset. What We Offer: Competitive salary and benefits, including salary sacrifice schemes (Cycle to Work, Electric Vehicle, Childcare). Eye care vouchers and local retail discounts. Enhanced annual leave for long-term service. Monthly company lunches and exciting Shoreditch perks. Access to a 24/7 confidential Employee Assistance Programme and wellbeing support. If you're ready to take on this exciting opportunity and make a real impact in the property management sector, apply today! Join us in creating a professional and enjoyable living environment for our residents. Your next adventure awaits! To Apply: Submit your CV to (url removed) detailing your relevant experience and why you would be a great fit for this role. We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 09, 2026
Full time
Job title: Property Manager - Retirement Portfolio Location: Shoreditch! Contract Type: Permanent Hours: 8:30am-5:30pm Salary: 40,000- 45,000 pa Are you a proactive and detail-oriented Property Manager with a passion for enhancing tenant experiences? Do you want to play a crucial role in managing a retirement portfolio while ensuring legal compliance and maximising occupancy? If so, we want to hear from you! About the Role: Join our dynamic Property Management team and take full operational responsibility for a diverse portfolio of approximately 100 retirement flats across the country. Your expertise will be essential in maximising rental income and delivering an exceptional tenant experience. You will also act as a vital link in the refinancing process, ensuring smooth communication with freeholders, block managing agents, and on-site house managers. Key Responsibilities: Lettings & Void Management: - Instruct and oversee local letting agents nationwide. - Manage marketing, viewings, and negotiation of terms. - Ensure compliance with referencing and Right to Rent regulations. - Review tenancy agreements and oversee deposit registration. Refinancing Support & Lender Liaison: - Gather essential information from various stakeholders to address lender inquiries. - Compile refinancing packs, ensuring timely completion of batches. - Maintain a single tracker for outstanding items and chase resolutions. Renewals & Rent Reviews: - Manage tenancy renewals aligned with company goals. - Conduct rent reviews to ensure competitive pricing. Rent Collection & Arrears Management: - Monitor rental payments and proactively manage arrears. - Serve statutory notices and negotiate payment plans as needed. Compliance & Regulatory Management: - Ensure full compliance with residential lettings legislation. - Coordinate compliance checks and maintain accurate records. Property & Contractor Coordination: - Collaborate with the Property Management Team to oversee contractors. - Ensure properties are maintained to the highest standards. Person Specification: Minimum 2 years' experience in residential lettings or property management, preferably in retirement stock. ARLA Propertymark or TPI qualified (or working towards). Strong knowledge of current lettings legislation and experience with renewals and rent reviews. Exceptional organisational skills and the ability to manage a geographically dispersed portfolio. Professional, calm, and solution-focused, with a commercial mindset. What We Offer: Competitive salary and benefits, including salary sacrifice schemes (Cycle to Work, Electric Vehicle, Childcare). Eye care vouchers and local retail discounts. Enhanced annual leave for long-term service. Monthly company lunches and exciting Shoreditch perks. Access to a 24/7 confidential Employee Assistance Programme and wellbeing support. If you're ready to take on this exciting opportunity and make a real impact in the property management sector, apply today! Join us in creating a professional and enjoyable living environment for our residents. Your next adventure awaits! To Apply: Submit your CV to (url removed) detailing your relevant experience and why you would be a great fit for this role. We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
worked in the building industry also, so is used to managing building issues and liaising with the relevant parties/stakeholders etc. Property Manager (Residential Lettings) Location: Richmond, Surrey Salary: £33,000 - £38,000 per annum + Performance Bonus Hours: Monday to Friday, 9am-5:30pm - 8.5 hours per day (including 1-hour lunch break) with some Saturdays 9am-3pm (a day off in the week is provided) Holiday: 20 days initially (rising to 25 days) + Bank Holidays Start Date: Immediate start available (Latest start: late August / early September 2026) About the Role: We are seeking an experienced and driven Residential Property Manager to oversee the daily operations of a busy property management department. In this role, you will manage a dedicated portfolio of residential properties, balancing hands-on maintenance coordination, strict legal compliance, and exceptional customer service. This is an excellent opportunity for a professional who thrives in a fast-paced environment and enjoys building strong relationships with landlords, tenants, and contractors. Key Responsibilities: Daily Operations: Manage the day-to-day running, general administration, and electronic record-keeping for your assigned portfolio. Maintenance & Projects: Coordinate contractors for daily reactive repairs and oversee major refurbishment projects. Compliance Management: Ensure all properties meet strict UK statutory regulations, specifically tracking and renewing EPCs, EICRs, and Gas Safety Certificates (GSI). Property Inspections: Carry out routine site visits to identify maintenance or compliance issues, implementing swift corrective actions. Tenancy Lifecycle: Manage end-of-tenancy processes, including check-outs, deposit negotiations, and property turnarounds. Conflict Resolution: Act as the primary point of contact to handle complex queries, tenant complaints, and landlord updates professionally. Financial Administration: Process contractor invoices accurately into our property management software and prepare regular operational reports. What We Are Looking For: Experience: Proven property management experience within a residential lettings environment is essential, or experience working in the building industry - managing building issues and liaising with the relevant parties/stakeholders etc. Qualifications: ARLA Level 3 qualification is highly desirable, though not essential for candidates with strong industry experience. Communication: Exceptional verbal and written English, with the ability to build trust and resolve disputes confidently. Skills: Strong administrative skills, great attention to detail, and proficiency in MS Word, Excel, and Outlook. Attributes: A smart, well-presented team player who can also work autonomously. Licence: A clean, valid driving licence is required to conduct property inspections. What We Offer Competitive base salary up to £38k plus bonus potential. Growing holiday allowance from 20 to 25 days over time. A supportive, collaborative team environment.
Jul 09, 2026
Full time
worked in the building industry also, so is used to managing building issues and liaising with the relevant parties/stakeholders etc. Property Manager (Residential Lettings) Location: Richmond, Surrey Salary: £33,000 - £38,000 per annum + Performance Bonus Hours: Monday to Friday, 9am-5:30pm - 8.5 hours per day (including 1-hour lunch break) with some Saturdays 9am-3pm (a day off in the week is provided) Holiday: 20 days initially (rising to 25 days) + Bank Holidays Start Date: Immediate start available (Latest start: late August / early September 2026) About the Role: We are seeking an experienced and driven Residential Property Manager to oversee the daily operations of a busy property management department. In this role, you will manage a dedicated portfolio of residential properties, balancing hands-on maintenance coordination, strict legal compliance, and exceptional customer service. This is an excellent opportunity for a professional who thrives in a fast-paced environment and enjoys building strong relationships with landlords, tenants, and contractors. Key Responsibilities: Daily Operations: Manage the day-to-day running, general administration, and electronic record-keeping for your assigned portfolio. Maintenance & Projects: Coordinate contractors for daily reactive repairs and oversee major refurbishment projects. Compliance Management: Ensure all properties meet strict UK statutory regulations, specifically tracking and renewing EPCs, EICRs, and Gas Safety Certificates (GSI). Property Inspections: Carry out routine site visits to identify maintenance or compliance issues, implementing swift corrective actions. Tenancy Lifecycle: Manage end-of-tenancy processes, including check-outs, deposit negotiations, and property turnarounds. Conflict Resolution: Act as the primary point of contact to handle complex queries, tenant complaints, and landlord updates professionally. Financial Administration: Process contractor invoices accurately into our property management software and prepare regular operational reports. What We Are Looking For: Experience: Proven property management experience within a residential lettings environment is essential, or experience working in the building industry - managing building issues and liaising with the relevant parties/stakeholders etc. Qualifications: ARLA Level 3 qualification is highly desirable, though not essential for candidates with strong industry experience. Communication: Exceptional verbal and written English, with the ability to build trust and resolve disputes confidently. Skills: Strong administrative skills, great attention to detail, and proficiency in MS Word, Excel, and Outlook. Attributes: A smart, well-presented team player who can also work autonomously. Licence: A clean, valid driving licence is required to conduct property inspections. What We Offer Competitive base salary up to £38k plus bonus potential. Growing holiday allowance from 20 to 25 days over time. A supportive, collaborative team environment.
Join one of Hertfordshire and Londons growing independent property management companies. Were looking for an experienced and motivated Property Manager to oversee a varied portfolio of residential properties across London and Hertfordshire. This is an excellent opportunity for a confident, organised and knowledgeable property professional who enjoys taking ownership, building strong client relations click apply for full job details
Jul 09, 2026
Full time
Join one of Hertfordshire and Londons growing independent property management companies. Were looking for an experienced and motivated Property Manager to oversee a varied portfolio of residential properties across London and Hertfordshire. This is an excellent opportunity for a confident, organised and knowledgeable property professional who enjoys taking ownership, building strong client relations click apply for full job details
Assistant Manager - Property £32,000 Birmingham Embark on an exciting journey as front of house Assistant Manager. This permanent role offers a competitive salary, providing you with the opportunity to thrive in a dynamic and rewarding environment. As a key member of our team, you will play a pivotal role in supporting the Resident Services Manager in the safe management of operations for our thriving Build-to-Rent (BTR) site. -Manage a dedicated team of Resident Services Associates, fostering a culture of exceptional customer service.- Collaborate cross-functionally to deliver outstanding resident experiences, ensuring our asset performs above target.- Embrace new challenges daily, showcasing your creativity and resilience Preferred Requirements: Support the Resident Services Manager in the delivery of customer service strategy and service to our agreed standards. Lead the Resident Services Associate (RSA) team to increase resident satisfaction and deliver high-quality services. Manage the RSA team rota, building strong relationships with external partners. Deputise for the Resident Services Manager as and when required. Collaborate with company-wide colleagues to ensure excellent customer service and encourage resident engagement. Preferred Qualifications: Previous experience working in organisations providing property management is essential. Demonstrable experience of effectively managing a successful team, with strong management skills. Qualifications in property or customer service would be advantageous. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Jul 09, 2026
Full time
Assistant Manager - Property £32,000 Birmingham Embark on an exciting journey as front of house Assistant Manager. This permanent role offers a competitive salary, providing you with the opportunity to thrive in a dynamic and rewarding environment. As a key member of our team, you will play a pivotal role in supporting the Resident Services Manager in the safe management of operations for our thriving Build-to-Rent (BTR) site. -Manage a dedicated team of Resident Services Associates, fostering a culture of exceptional customer service.- Collaborate cross-functionally to deliver outstanding resident experiences, ensuring our asset performs above target.- Embrace new challenges daily, showcasing your creativity and resilience Preferred Requirements: Support the Resident Services Manager in the delivery of customer service strategy and service to our agreed standards. Lead the Resident Services Associate (RSA) team to increase resident satisfaction and deliver high-quality services. Manage the RSA team rota, building strong relationships with external partners. Deputise for the Resident Services Manager as and when required. Collaborate with company-wide colleagues to ensure excellent customer service and encourage resident engagement. Preferred Qualifications: Previous experience working in organisations providing property management is essential. Demonstrable experience of effectively managing a successful team, with strong management skills. Qualifications in property or customer service would be advantageous. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Cobalt is partnering with a newly established property investment and asset management business backed by significant institutional investment. With an ambitious growth strategy and a focus on delivering exceptional Grade A commercial office environments, the business is investing heavily in its Scottish portfolio, beginning with the transformation of a landmark commercial office building in Edinbu click apply for full job details
Jul 09, 2026
Full time
Cobalt is partnering with a newly established property investment and asset management business backed by significant institutional investment. With an ambitious growth strategy and a focus on delivering exceptional Grade A commercial office environments, the business is investing heavily in its Scottish portfolio, beginning with the transformation of a landmark commercial office building in Edinbu click apply for full job details
Role: Head of Sales - UK We're currently seeking a Head of Sales to join our team. This is an exciting new role created within the business to further increase growth. This new opportunity will take over some responsibilities from our Directors of MCR Homes whilst offering further opportunities and development. This is a fantastic opportunity for an engaging and industrious senior property professional! The Role of the Residential Sales Manager: To oversee the UK Residential Sales strategy and progression. Weekly and Monthly Reporting and Analysis on Developments and UK Market Support the leadership team in developing tactical sales plan. Initiate sales strategy program that is set out to achieve quarterly and annual targets. To give clear precise client communication to board level on standards and delivery Participate in and contribute to the development of the overall strategic sales account plan(s). Provide timely and accurate forecasts built from granular data and insight providing current and future market trends and competitive activity. Regular Full UK Travel - working weekly from 9am - 6pm (40 hours per week) What we are looking for: Previous experience in the residential property sector is preferred however, experience in other sectors is also acceptable, providing you can prove that you possess the transferrable skills. The ideal candidate will have a minimum of 5 - 10 years' experience in the multi-unit residential sector, will have advanced Excel modelling skills, and is keen to be part of a dynamic and commercial team. The ability to listen effectively, allowing you to build strong relationships quickly and facilitate being a consultative seller. Full understanding of the Residential Property Sales Market. Previous experience of managing a team, preferably across regions. Natural flair for confidently and eloquently engaging with stakeholders Understanding of the PRS / BTR experience is a preference. Leadership experience having previously worked at mid to senior level. A definite ambition and determination to deliver results. Hold a UK Driving License and vehicle with a commitment to travel Location: Manchester or London - travel across UK as required (but to include Bedford, Swindon, Edinburgh, Manchester) Salary: Basic Salary - £70,000 plus Strong Commission (experience dependent) OTE £100,000 plus per annum Working Hours: Working hours are 40 hours per week. Due to the nature of the role, flexibility in working hours may be required from time to time." Benefits: Pension 23 days' annual leave (increasing by 1 day per year of service up to a maximum of 25 days), plus all statutory bank holidays and your birthday off as an additional paid day of leave to celebrate. Professional development opportunities Free Gym Access (if Manchester based) About the Company: MCR Property Group is a leading independent real estate investment and development company, operating nationally with offices in London, Manchester, Birmingham, and Glasgow. Our primary focus lies in developing new build and conversion residential, industrial projects and managing a diverse portfolio covering every asset class, which includes around 7,500 residential plots and commercial/industrial assets exceeding £2 billion in value. The residential sales arm of a national residential developer with the remit of having a focus on homeowners, FTB - help to buy, shared ownership and the BTR / PRS market. The company's success within the property market is based on offering a refreshing consultative relationship sales approach.
Jul 09, 2026
Full time
Role: Head of Sales - UK We're currently seeking a Head of Sales to join our team. This is an exciting new role created within the business to further increase growth. This new opportunity will take over some responsibilities from our Directors of MCR Homes whilst offering further opportunities and development. This is a fantastic opportunity for an engaging and industrious senior property professional! The Role of the Residential Sales Manager: To oversee the UK Residential Sales strategy and progression. Weekly and Monthly Reporting and Analysis on Developments and UK Market Support the leadership team in developing tactical sales plan. Initiate sales strategy program that is set out to achieve quarterly and annual targets. To give clear precise client communication to board level on standards and delivery Participate in and contribute to the development of the overall strategic sales account plan(s). Provide timely and accurate forecasts built from granular data and insight providing current and future market trends and competitive activity. Regular Full UK Travel - working weekly from 9am - 6pm (40 hours per week) What we are looking for: Previous experience in the residential property sector is preferred however, experience in other sectors is also acceptable, providing you can prove that you possess the transferrable skills. The ideal candidate will have a minimum of 5 - 10 years' experience in the multi-unit residential sector, will have advanced Excel modelling skills, and is keen to be part of a dynamic and commercial team. The ability to listen effectively, allowing you to build strong relationships quickly and facilitate being a consultative seller. Full understanding of the Residential Property Sales Market. Previous experience of managing a team, preferably across regions. Natural flair for confidently and eloquently engaging with stakeholders Understanding of the PRS / BTR experience is a preference. Leadership experience having previously worked at mid to senior level. A definite ambition and determination to deliver results. Hold a UK Driving License and vehicle with a commitment to travel Location: Manchester or London - travel across UK as required (but to include Bedford, Swindon, Edinburgh, Manchester) Salary: Basic Salary - £70,000 plus Strong Commission (experience dependent) OTE £100,000 plus per annum Working Hours: Working hours are 40 hours per week. Due to the nature of the role, flexibility in working hours may be required from time to time." Benefits: Pension 23 days' annual leave (increasing by 1 day per year of service up to a maximum of 25 days), plus all statutory bank holidays and your birthday off as an additional paid day of leave to celebrate. Professional development opportunities Free Gym Access (if Manchester based) About the Company: MCR Property Group is a leading independent real estate investment and development company, operating nationally with offices in London, Manchester, Birmingham, and Glasgow. Our primary focus lies in developing new build and conversion residential, industrial projects and managing a diverse portfolio covering every asset class, which includes around 7,500 residential plots and commercial/industrial assets exceeding £2 billion in value. The residential sales arm of a national residential developer with the remit of having a focus on homeowners, FTB - help to buy, shared ownership and the BTR / PRS market. The company's success within the property market is based on offering a refreshing consultative relationship sales approach.
IT Administrator £32-37,000 basic % bonus Hybrid - 3 days, South London IT role. People-first. If you're the kind of IT professional who lights up a room rather than disappears into one, read on. Our partner, Firethorn Talent, is representing a market-leading UK residential property business that are 15 years in and growing. Based near South London, their IT Administrator is a genuine frontline role - roughly 70% reactive, keeping the business running day-to-day through tickets, troubleshooting and hands-on support, with the rest spent on projects, onboarding new starters and building out IT policies and processes. You'll work with every department and report to the IT Project Manager. What the role looks like day-to-day: Managing and resolving IT helpdesk tickets - hardware, software and network issues Administering O365 Suite, Azure AD and Exchange Onboarding new starters - setting up hardware, software and user accounts Delivering IT training and security awareness to staff across the business Implementing and maintaining security protocols and access controls Documenting IT processes and managing company IT assets Researching and recommending new tech to support business objectives Who we're looking for: Demonstrated working experience in IT administrator or support positions, with strong O365 and troubleshooting skills. Technically solid, but just as importantly - someone who genuinely enjoys working with people. Strong O365 admin knowledge (Azure AD, Exchange) - non-negotiable Proven IT troubleshooting ability across hardware, software and networks Experience in an IT admin or systems support role Confident communicator - comfortable training non-technical staff CRM experience (Salesforce or similar) is a plus, not a must Outgoing, energetic and a natural collaborator What's on the table: £32-37,000 basic, dependent on experience % discretionary bonus Hybrid working - 3 days South London head office, 2 from home Medical Cash Plan, Life Assurance and Company Pension Ongoing training and development Applications from people with experience in the following or similar job titles will be considered: IT Coordinator, IT Administrator, IT Support Engineer, IT Support Technician, Service Desk Analyst, 1st/2nd Line Support, Systems Support Engineer. Please contact Talent for a confidential chat about this role or career changes/moves on an ongoing basis.
Jul 09, 2026
Full time
IT Administrator £32-37,000 basic % bonus Hybrid - 3 days, South London IT role. People-first. If you're the kind of IT professional who lights up a room rather than disappears into one, read on. Our partner, Firethorn Talent, is representing a market-leading UK residential property business that are 15 years in and growing. Based near South London, their IT Administrator is a genuine frontline role - roughly 70% reactive, keeping the business running day-to-day through tickets, troubleshooting and hands-on support, with the rest spent on projects, onboarding new starters and building out IT policies and processes. You'll work with every department and report to the IT Project Manager. What the role looks like day-to-day: Managing and resolving IT helpdesk tickets - hardware, software and network issues Administering O365 Suite, Azure AD and Exchange Onboarding new starters - setting up hardware, software and user accounts Delivering IT training and security awareness to staff across the business Implementing and maintaining security protocols and access controls Documenting IT processes and managing company IT assets Researching and recommending new tech to support business objectives Who we're looking for: Demonstrated working experience in IT administrator or support positions, with strong O365 and troubleshooting skills. Technically solid, but just as importantly - someone who genuinely enjoys working with people. Strong O365 admin knowledge (Azure AD, Exchange) - non-negotiable Proven IT troubleshooting ability across hardware, software and networks Experience in an IT admin or systems support role Confident communicator - comfortable training non-technical staff CRM experience (Salesforce or similar) is a plus, not a must Outgoing, energetic and a natural collaborator What's on the table: £32-37,000 basic, dependent on experience % discretionary bonus Hybrid working - 3 days South London head office, 2 from home Medical Cash Plan, Life Assurance and Company Pension Ongoing training and development Applications from people with experience in the following or similar job titles will be considered: IT Coordinator, IT Administrator, IT Support Engineer, IT Support Technician, Service Desk Analyst, 1st/2nd Line Support, Systems Support Engineer. Please contact Talent for a confidential chat about this role or career changes/moves on an ongoing basis.
My client is a leading commercial insurer with global presence and a network of branches throughout the UK. Their Manchester operation comprises a large underwriting team including various specialist divisions. In this key appointment you will that underwriting strategy for Property business is successfully delivered in line with a constantly evolving broker market. This is a varied and challenging role and your responsibilities will include but not be limited to identifying and reviewing panel deals, developing and implementing strategy, managing internal and external stakeholders, taking technical referrals and, crucially, delivering business targets around both growth and profitability. Applicants must possess excellent knowledge of Property insurance, ideally having exposure to both portfolio underwriting. High levels of numeracy and literacy along with excellent analytical skills are essential. Strong commercial awareness in terms of both the insurance products and broking distribution strategy are essential. My client offers a highly competitive basic salary along with a wide and attractive benefits package. Flexible working is encouraged, and due to their presence in the regional market and plans for growth, unrivalled opportunities for career development are available to appropriate individuals.
Jul 09, 2026
Full time
My client is a leading commercial insurer with global presence and a network of branches throughout the UK. Their Manchester operation comprises a large underwriting team including various specialist divisions. In this key appointment you will that underwriting strategy for Property business is successfully delivered in line with a constantly evolving broker market. This is a varied and challenging role and your responsibilities will include but not be limited to identifying and reviewing panel deals, developing and implementing strategy, managing internal and external stakeholders, taking technical referrals and, crucially, delivering business targets around both growth and profitability. Applicants must possess excellent knowledge of Property insurance, ideally having exposure to both portfolio underwriting. High levels of numeracy and literacy along with excellent analytical skills are essential. Strong commercial awareness in terms of both the insurance products and broking distribution strategy are essential. My client offers a highly competitive basic salary along with a wide and attractive benefits package. Flexible working is encouraged, and due to their presence in the regional market and plans for growth, unrivalled opportunities for career development are available to appropriate individuals.
Job title: Senior Block Manager Location: London office based (with travel to various UK sites) Duration: Permanent, Full time About MCR Property Group MCR Property Group is a leading independent real estate investment and development company, operating nationally with offices in London, Manchester, Birmingham, and Glasgow. Our primary focus lies in developing new build and conversion residential and industrial projects and managing a diverse portfolio covering every asset class, which includes around 7,500 residential plots and commercial/industrial assets exceeding £2 billion in value. Job Summary: We are seeking a professional and proactive Residential Block Manager to oversee the day-to-day management of a portfolio of residential properties (blocks of flats). The ideal candidate will have excellent communication, organizational, and problem-solving skills, with experience in property or block management. Key Responsibilities: Portfolio Management: Manage a portfolio of residential developments (leasehold blocks or estates), ensuring they are maintained to a high standard. Service Charge Budgets: Prepare, monitor, and reconcile service charge budgets in accordance with lease requirements. Maintenance & Repairs: Coordinate routine and emergency maintenance, repairs, and major works with contractors and surveyors. Site Visits: Conduct regular site inspections to ensure properties are clean, safe, and well-maintained. Compliance: Ensure buildings meet health and safety regulations and fire risk assessment requirements. Leaseholder Communication: Act as the first point of contact for leaseholders, resolving queries and complaints in a timely and professional manner. AGMs and Meetings: Attend and chair residents' meetings, AGMs, and liaise with Residents' Management Companies (RMCs). Contractor Management: Source and manage third-party contractors and suppliers for services such as cleaning, landscaping, and security. Reporting: Prepare reports on financials, maintenance, and compliance for directors and clients. Key Skills & Experience: Previous experience in block management or residential property management (essential) Strong understanding of leasehold property management and landlord/tenant legislation Excellent communication and interpersonal skills Organized and able to manage multiple sites and priorities Strong IT skills, especially in property management software (e.g., Qube, Propman, or similar) IRPM qualification (preferred or willing to work towards) Full UK driving license and vehicle (for site visits are required) Commitment to travel to sites in when required (Rochester, Norwich, Swindon and Coventry). Desirable Qualifications: Institute of Residential Property Management (IRPM) - Associate or Member RICS accreditation (advantageous but not essential) If you are ambitious and looking to take the next step in your career within a growing property business, we would be delighted to hear from you Salary: Circa £50-60,000 per annum, depending on experience (DOE). Hours: 9am to 6pm (Out of hours one in 6/8weeks) MCR Benefits: Pension 23 days annual leave (increasing by 1 day per year of service up to a maximum of 25 days), plus all statutory bank holidays and your birthday off as an additional paid day of leave to celebrate Professional development opportunities Free eye test voucher/ reclaim costs
Jul 09, 2026
Full time
Job title: Senior Block Manager Location: London office based (with travel to various UK sites) Duration: Permanent, Full time About MCR Property Group MCR Property Group is a leading independent real estate investment and development company, operating nationally with offices in London, Manchester, Birmingham, and Glasgow. Our primary focus lies in developing new build and conversion residential and industrial projects and managing a diverse portfolio covering every asset class, which includes around 7,500 residential plots and commercial/industrial assets exceeding £2 billion in value. Job Summary: We are seeking a professional and proactive Residential Block Manager to oversee the day-to-day management of a portfolio of residential properties (blocks of flats). The ideal candidate will have excellent communication, organizational, and problem-solving skills, with experience in property or block management. Key Responsibilities: Portfolio Management: Manage a portfolio of residential developments (leasehold blocks or estates), ensuring they are maintained to a high standard. Service Charge Budgets: Prepare, monitor, and reconcile service charge budgets in accordance with lease requirements. Maintenance & Repairs: Coordinate routine and emergency maintenance, repairs, and major works with contractors and surveyors. Site Visits: Conduct regular site inspections to ensure properties are clean, safe, and well-maintained. Compliance: Ensure buildings meet health and safety regulations and fire risk assessment requirements. Leaseholder Communication: Act as the first point of contact for leaseholders, resolving queries and complaints in a timely and professional manner. AGMs and Meetings: Attend and chair residents' meetings, AGMs, and liaise with Residents' Management Companies (RMCs). Contractor Management: Source and manage third-party contractors and suppliers for services such as cleaning, landscaping, and security. Reporting: Prepare reports on financials, maintenance, and compliance for directors and clients. Key Skills & Experience: Previous experience in block management or residential property management (essential) Strong understanding of leasehold property management and landlord/tenant legislation Excellent communication and interpersonal skills Organized and able to manage multiple sites and priorities Strong IT skills, especially in property management software (e.g., Qube, Propman, or similar) IRPM qualification (preferred or willing to work towards) Full UK driving license and vehicle (for site visits are required) Commitment to travel to sites in when required (Rochester, Norwich, Swindon and Coventry). Desirable Qualifications: Institute of Residential Property Management (IRPM) - Associate or Member RICS accreditation (advantageous but not essential) If you are ambitious and looking to take the next step in your career within a growing property business, we would be delighted to hear from you Salary: Circa £50-60,000 per annum, depending on experience (DOE). Hours: 9am to 6pm (Out of hours one in 6/8weeks) MCR Benefits: Pension 23 days annual leave (increasing by 1 day per year of service up to a maximum of 25 days), plus all statutory bank holidays and your birthday off as an additional paid day of leave to celebrate Professional development opportunities Free eye test voucher/ reclaim costs