Head of Business Systems & Salesforce Location: UK Remote (With occasional visits to a Manchester collaborative space) Employment Type: Permanent Compensation: Up to £100k Base + Benefits The Opportunity Are you an enterprise systems leader who looks at corporate tech stacks as unified ecosystems rather than disconnected platforms? Mason Frank is partnering with an international market leader in the B2B software and data intelligence space to source a strategic Head of Business Systems & Salesforce . The organisation is currently injecting advanced AI automation into its internal workflows and needs a modern technology leader to centralize, mature, and scale their corporate systems landscape. Reporting directly to the VP of IT Operations, your mandate will be to transition their global application function from an evolving state into a highly disciplined, business-aligned engine. The Mandate: Strategy, Structure & Governance In this role, you won't just keep the lights on; you will redefine how the business uses its core applications to drive operational excellence. Ecosystem Oversight: Direct the long-term vision, roadmap, and performance metrics for a high-performing tech suite centered heavily around Salesforce and Workday . Operational Modernisation: Build a robust, scalable governance framework to manage competing project demands from the business, balancing major transformational rollouts with platform stability. Team Evolution: Take the reins of a talented, multidisciplinary team (BAs, developers, and platform specialists), coaching them through structural changes and optimizing their delivery models. Cross-Functional Partnership: Act as the strategic liaison to senior directors across Finance, People, Revenue, and Architecture-ensuring technical capabilities directly support commercial goals. AI & Innovation Delivery: Identify, champion, and implement emerging AI features within the existing application landscape to automate manual workflows and maximize platform ROI. The Profile We Are Looking For We are looking for an individual who pairs deep platform maturity with exceptional people leadership skills. Proven Systems Leadership: You have a track record of running enterprise systems or IT delivery arms within complex, fast-paced corporate environments. The "Connected Ecosystem" Mindset: Strong, practical knowledge of Salesforce governance, integration, and deployment is essential. Coupled with exposure to Workday or massive enterprise ERP/HR systems, you understand how data should flow fluidly across an organisation. Influence & Clarity: You are highly skilled at stakeholder management, capable of navigating competing priorities among senior business leaders and translating complex technical roadmaps into business value. Governance Pioneers: You thrive on bringing order to evolving environments, having previously designed or refined software delivery processes and prioritisation matrixes. Adaptive People Managers: A leader who builds cultures of accountability and continuous growth, with experience guiding technical teams through shifting corporate structures. What's On Offer? High-Impact Autonomy: The freedom to reshape an enterprise IT footprint and leave a lasting stamp on an expanding global business. Cutting-Edge Tech Stack: Work at the forefront of internal AI adoption and cloud automation. Work-Life Design: Highly flexible UK remote working arrangements paired with a top-tier corporate rewards package.
Jul 11, 2026
Full time
Head of Business Systems & Salesforce Location: UK Remote (With occasional visits to a Manchester collaborative space) Employment Type: Permanent Compensation: Up to £100k Base + Benefits The Opportunity Are you an enterprise systems leader who looks at corporate tech stacks as unified ecosystems rather than disconnected platforms? Mason Frank is partnering with an international market leader in the B2B software and data intelligence space to source a strategic Head of Business Systems & Salesforce . The organisation is currently injecting advanced AI automation into its internal workflows and needs a modern technology leader to centralize, mature, and scale their corporate systems landscape. Reporting directly to the VP of IT Operations, your mandate will be to transition their global application function from an evolving state into a highly disciplined, business-aligned engine. The Mandate: Strategy, Structure & Governance In this role, you won't just keep the lights on; you will redefine how the business uses its core applications to drive operational excellence. Ecosystem Oversight: Direct the long-term vision, roadmap, and performance metrics for a high-performing tech suite centered heavily around Salesforce and Workday . Operational Modernisation: Build a robust, scalable governance framework to manage competing project demands from the business, balancing major transformational rollouts with platform stability. Team Evolution: Take the reins of a talented, multidisciplinary team (BAs, developers, and platform specialists), coaching them through structural changes and optimizing their delivery models. Cross-Functional Partnership: Act as the strategic liaison to senior directors across Finance, People, Revenue, and Architecture-ensuring technical capabilities directly support commercial goals. AI & Innovation Delivery: Identify, champion, and implement emerging AI features within the existing application landscape to automate manual workflows and maximize platform ROI. The Profile We Are Looking For We are looking for an individual who pairs deep platform maturity with exceptional people leadership skills. Proven Systems Leadership: You have a track record of running enterprise systems or IT delivery arms within complex, fast-paced corporate environments. The "Connected Ecosystem" Mindset: Strong, practical knowledge of Salesforce governance, integration, and deployment is essential. Coupled with exposure to Workday or massive enterprise ERP/HR systems, you understand how data should flow fluidly across an organisation. Influence & Clarity: You are highly skilled at stakeholder management, capable of navigating competing priorities among senior business leaders and translating complex technical roadmaps into business value. Governance Pioneers: You thrive on bringing order to evolving environments, having previously designed or refined software delivery processes and prioritisation matrixes. Adaptive People Managers: A leader who builds cultures of accountability and continuous growth, with experience guiding technical teams through shifting corporate structures. What's On Offer? High-Impact Autonomy: The freedom to reshape an enterprise IT footprint and leave a lasting stamp on an expanding global business. Cutting-Edge Tech Stack: Work at the forefront of internal AI adoption and cloud automation. Work-Life Design: Highly flexible UK remote working arrangements paired with a top-tier corporate rewards package.
Are you looking for your next step and experienced in Business Services? The client is a well-established firm, within Bury St Edmunds. They work with a range of individuals from owner-managed businesses to SMEs and corporate clients. They are looking to grow their team through hiring a Business Services Assistant Manager. Responsibilities: As a Business Services Assistant Manager, you will Oversee preparation of management accounts, statutory accounts, bookkeeping, and financial reporting for a portfolio of SME clients Review, ensure accuracy of, and deliver compliance work (VAT, payroll, corporation tax where applicable, etc.) in a timely manner Act as main point of contact for clients: regular meetings, addressing queries, spotting opportunities for added value Supervise, mentor, and review work of junior and intermediate staff, ensuring quality and consistency Assist with business growth, contribute to proposals/quotations, client onboarding, internal process improvements Requirements: As a Business Services Assistant Manager, you will need ACA or ACCA fully qualified Experience with business services within a practise Experienced with management accounts, statutory accounts, VAT returns, bookkeeping Benefits: As a Business Services Assistant Manager, you will get Flexible working Career progression opportunities 25 days holiday plus bank holidays Are you looking for your next opportunity to grow your career? If so, apply here now. Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.
Jul 11, 2026
Full time
Are you looking for your next step and experienced in Business Services? The client is a well-established firm, within Bury St Edmunds. They work with a range of individuals from owner-managed businesses to SMEs and corporate clients. They are looking to grow their team through hiring a Business Services Assistant Manager. Responsibilities: As a Business Services Assistant Manager, you will Oversee preparation of management accounts, statutory accounts, bookkeeping, and financial reporting for a portfolio of SME clients Review, ensure accuracy of, and deliver compliance work (VAT, payroll, corporation tax where applicable, etc.) in a timely manner Act as main point of contact for clients: regular meetings, addressing queries, spotting opportunities for added value Supervise, mentor, and review work of junior and intermediate staff, ensuring quality and consistency Assist with business growth, contribute to proposals/quotations, client onboarding, internal process improvements Requirements: As a Business Services Assistant Manager, you will need ACA or ACCA fully qualified Experience with business services within a practise Experienced with management accounts, statutory accounts, VAT returns, bookkeeping Benefits: As a Business Services Assistant Manager, you will get Flexible working Career progression opportunities 25 days holiday plus bank holidays Are you looking for your next opportunity to grow your career? If so, apply here now. Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.
Interim Finance Manager / Company Accountant 2-3 Month Temporary Contract Potential Permanent Opportunity Talent Finance are working with a growing SME based near Salisbury who are looking to bring in an Interim Finance Manager / Company Accountant for an initial 2-3 month contract. The business is currently going through a confidential acquisition and needs an experienced, hands on finance professional to support the team during this period. This isn't a corporate M&A role. Instead, you'll be helping the business manage the additional workload that comes with a transaction while keeping the day to day finance function running smoothly. This role could develop into a permanent position for the right person. What you'll be doing • Managing the day to day finance activities of the business • Supporting the leadership team with financial information and reporting during an acquisition process • Assisting with due diligence requests and information gathering • Working with external advisers and accountants as required • Producing management accounts, cashflow information and other finance reporting • Helping with budgeting, forecasting and general financial analysis • Supporting the wider business where needed in a typical SME environment • Occasional involvement in administrative areas such as HR and Health & Safety What we're looking for • Previous experience as a Finance Manager, Company Accountant or similar • Experience working within an SME environment • Exposure to acquisitions, due diligence or business transactions would be highly beneficial • Comfortable operating in a broad, hands on role • Able to work independently and hit the ground running • Qualified, part qualified or qualified by experience The Details • Immediate start preferred • Hybrid working • Based near Salisbury, Wiltshire • Initial 2-3 month contract • Potential permanent opportunity If you're available at short notice and looking for a varied interim assignment within a growing business, we'd love to hear from you. For a confidential discussion, please contact Anja Davison at Talent Finance. Talent Finance is committed to promoting Equity, Diversity and Inclusion in the workplace. We review all applicants on equal merit and do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion or belief, or sexual orientation.
Jul 11, 2026
Seasonal
Interim Finance Manager / Company Accountant 2-3 Month Temporary Contract Potential Permanent Opportunity Talent Finance are working with a growing SME based near Salisbury who are looking to bring in an Interim Finance Manager / Company Accountant for an initial 2-3 month contract. The business is currently going through a confidential acquisition and needs an experienced, hands on finance professional to support the team during this period. This isn't a corporate M&A role. Instead, you'll be helping the business manage the additional workload that comes with a transaction while keeping the day to day finance function running smoothly. This role could develop into a permanent position for the right person. What you'll be doing • Managing the day to day finance activities of the business • Supporting the leadership team with financial information and reporting during an acquisition process • Assisting with due diligence requests and information gathering • Working with external advisers and accountants as required • Producing management accounts, cashflow information and other finance reporting • Helping with budgeting, forecasting and general financial analysis • Supporting the wider business where needed in a typical SME environment • Occasional involvement in administrative areas such as HR and Health & Safety What we're looking for • Previous experience as a Finance Manager, Company Accountant or similar • Experience working within an SME environment • Exposure to acquisitions, due diligence or business transactions would be highly beneficial • Comfortable operating in a broad, hands on role • Able to work independently and hit the ground running • Qualified, part qualified or qualified by experience The Details • Immediate start preferred • Hybrid working • Based near Salisbury, Wiltshire • Initial 2-3 month contract • Potential permanent opportunity If you're available at short notice and looking for a varied interim assignment within a growing business, we'd love to hear from you. For a confidential discussion, please contact Anja Davison at Talent Finance. Talent Finance is committed to promoting Equity, Diversity and Inclusion in the workplace. We review all applicants on equal merit and do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion or belief, or sexual orientation.
About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. The team you will join IT plays a vital role in keeping the firm connected, secure, and empowered to deliver excellent client service. We provide the technology, support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play a key role in the design, delivery and use of Artificial Intelligence (AI) solutions that enhance client experience and support Birketts' strategic goals. This role sits within the AI Squad, a cross-functional team focused on developing innovative AI solutions that improve how our colleagues deliver legal services and enable better client outcomes, aligned with our strategy 'Empowering clients and colleagues to achieve their next level'. The squad focuses on solutions that improve legal workflows such as contract drafting, due-diligence review, matter lifecycle management, e-disclosure, document automation, legal research, compliance and regulatory processes, ensuring technology meets "legal-grade" accuracy, risk, and confidentiality standards. Main accountabilities: You will work closely with internal stakeholders, legal practitioners, technical teams, clients and third-party vendors, helping to shape and deliver AI initiatives grounded in clear business needs, high-quality user experience, and measurable value. Own and shape the AI product roadmap, with a clear focus on optimising legal workflows. Lead a cross functional AI squad throughout the full product lifecycle, aligning product, engineering, design and data around a clear mission and measurable outcomes. Act as a primary liaison between business stakeholders, legal practitioners, clients, and technical teams. Communicate progress, learnings and opportunities clearly to stakeholders, managing expectations and surfacing new product ideas. Ensure alignment between business needs, responsible-AI principles and the product roadmap to prioritise the squad's backlog Provide light project-management oversight including milestone tracking, risk identification, delivery reporting, and cross-team coordination. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for We are seeking an experienced Product Manager, with strong storytelling ability, excellent analytical skills and a passion for AI-driven transformation in legal services. You'll be able to use your skills and experience to promote the product mindset, connecting technical work to human impact, and making product value visible through storytelling and data. Essential A track record as a Product Manager in a digital/technology environment, ideally in a client-facing or professional services business coupled with excellent communication and exceptional stakeholder engagement skills. A product focused, problem-solving mindset coupled with the ability to challenge convention. Strong understanding of automation, workflow optimisation, and process re-engineering. Ability to translate complex ideas (including AI/ML concepts) into simple, clear language. Experience working in agile product development environments. Desirable Experience working in regulated environments or with legal workflows. Thorough understanding of AI technologies used in legal environments (LLMs, NLP, extraction/classification models, summarisation, RAG pipelines, etc.) Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. Benefits As a Birketts colleague, you will be eligible to receive a wide range of benefits: 25 days holiday (FTE) plus Bank Holidays Long Service holid
Jul 11, 2026
Full time
About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. The team you will join IT plays a vital role in keeping the firm connected, secure, and empowered to deliver excellent client service. We provide the technology, support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play a key role in the design, delivery and use of Artificial Intelligence (AI) solutions that enhance client experience and support Birketts' strategic goals. This role sits within the AI Squad, a cross-functional team focused on developing innovative AI solutions that improve how our colleagues deliver legal services and enable better client outcomes, aligned with our strategy 'Empowering clients and colleagues to achieve their next level'. The squad focuses on solutions that improve legal workflows such as contract drafting, due-diligence review, matter lifecycle management, e-disclosure, document automation, legal research, compliance and regulatory processes, ensuring technology meets "legal-grade" accuracy, risk, and confidentiality standards. Main accountabilities: You will work closely with internal stakeholders, legal practitioners, technical teams, clients and third-party vendors, helping to shape and deliver AI initiatives grounded in clear business needs, high-quality user experience, and measurable value. Own and shape the AI product roadmap, with a clear focus on optimising legal workflows. Lead a cross functional AI squad throughout the full product lifecycle, aligning product, engineering, design and data around a clear mission and measurable outcomes. Act as a primary liaison between business stakeholders, legal practitioners, clients, and technical teams. Communicate progress, learnings and opportunities clearly to stakeholders, managing expectations and surfacing new product ideas. Ensure alignment between business needs, responsible-AI principles and the product roadmap to prioritise the squad's backlog Provide light project-management oversight including milestone tracking, risk identification, delivery reporting, and cross-team coordination. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for We are seeking an experienced Product Manager, with strong storytelling ability, excellent analytical skills and a passion for AI-driven transformation in legal services. You'll be able to use your skills and experience to promote the product mindset, connecting technical work to human impact, and making product value visible through storytelling and data. Essential A track record as a Product Manager in a digital/technology environment, ideally in a client-facing or professional services business coupled with excellent communication and exceptional stakeholder engagement skills. A product focused, problem-solving mindset coupled with the ability to challenge convention. Strong understanding of automation, workflow optimisation, and process re-engineering. Ability to translate complex ideas (including AI/ML concepts) into simple, clear language. Experience working in agile product development environments. Desirable Experience working in regulated environments or with legal workflows. Thorough understanding of AI technologies used in legal environments (LLMs, NLP, extraction/classification models, summarisation, RAG pipelines, etc.) Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. Benefits As a Birketts colleague, you will be eligible to receive a wide range of benefits: 25 days holiday (FTE) plus Bank Holidays Long Service holid
Corporate Complaints Manager Cambridge Permanent Full-Time This is an exciting opportunity to join CHS Group in this newly established post. Do you have the expertise and confidence to lead on complaint handling and help shape how we listen, respond, and improve for our customers? If so, this is an opportunity to make a real impact. As Corporate Complaints Manager, you'll play a key role in delivering a high-quality, customer-focused complaints service, ensuring every customer feels heard and supported. You will be joining a long-established, locally based and independent housing association with strong local partnerships. We have a reputation for delivering on our values of care, openness and trust in our housing and community services. We continue to build on this strong foundation, with ambitious plans to further develop our services and infrastructure. You'll lead on our overall approach to complaint handling, working with teams to support their complaint responses and help ensure we remain fully compliant with regulatory requirements, including the Housing Ombudsman Complaint Handling Code. You'll also use insight and data to drive service improvements, helping us learn from feedback and strengthen the overall customer experience. About the role Reporting to the Executive Director, Customers Services you will: Monitor and where necessary promote improvements in compliance against our complaints and compensation policies, ensuring timely and high-quality responses Support customer facing teams to maintain a positive complaint handling culture and service through training, sharing data and good practice Lead on liaison with the Housing Ombudsman, ensuring all enquiries are responded to and that CHS learns from cases. Analyse complaint data and identify trends, root causes, and opportunities for improvement Support continuous improvement across the complaints process and customer experience Prepare our internal and external reporting and self-assessments and ensure they are published on time. What You'll Bring You'll bring a strong background in complaint handling and customer service, along with the confidence to challenge and influence colleagues. Experience Experience of handling complex, high-volume complaints within a social housing, local government or other regulated organisation in a customer facing environment Experience of implementing change to drive up standards and performance Experience of using and improving databases / IT systems for customer and/or complaints data. Experience of collating and presenting data to a range of audiences Good knowledge of the Housing Ombudsman's Complaints Handling Code and regulatory framework for social housing Skills Excellent communication, influencing and listening skills Outstanding customer focus with the ability to balance empathy, accountability and operational compliance Excellent investigative and problem-solving skills Excellent analytical skills, using data to drive improvement Understanding of safeguarding, vulnerability and partnership approaches that support customers with complex needs A collaborative and assertive approach to working with colleagues and teams to drive improvement Qualification: Level 4 housing qualification regulated by the Office of Qualifications and Examinations Regulation (Ofqual) or willingness to work towards. Hybrid Working Arrangements - the majority of the working week will be office-based in Histon in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with service delivery being the prime consideration. Benefits of working for CHS Group: Employee discount scheme (retail, leisure, gym membership and fitness equipment) Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) Employee Assistance Programme Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee. Cycle to work scheme (salary sacrifice) One day off a year to volunteer for a charity of your choice 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff) Company sick pay 58p per mile business mileage allowance Refer a friend scheme (£250) Contributory pension scheme, which both you and CHS contribute to Enhanced maternity and paternity leave Flexible Working Policy Full induction Comprehensive free training and development opportunities with paid time off Free DBS (for relevant posts) Free onsite/nearby parking Hybrid Working Policy Flexitime As part of the recruitment and selection process candidates will be required to complete a Personality Profiler CLOSING DATE FOR APPLICATIONS: Midnight Sunday 12th July 2026 INTERVIEWS: Friday 31st July 2026
Jul 11, 2026
Full time
Corporate Complaints Manager Cambridge Permanent Full-Time This is an exciting opportunity to join CHS Group in this newly established post. Do you have the expertise and confidence to lead on complaint handling and help shape how we listen, respond, and improve for our customers? If so, this is an opportunity to make a real impact. As Corporate Complaints Manager, you'll play a key role in delivering a high-quality, customer-focused complaints service, ensuring every customer feels heard and supported. You will be joining a long-established, locally based and independent housing association with strong local partnerships. We have a reputation for delivering on our values of care, openness and trust in our housing and community services. We continue to build on this strong foundation, with ambitious plans to further develop our services and infrastructure. You'll lead on our overall approach to complaint handling, working with teams to support their complaint responses and help ensure we remain fully compliant with regulatory requirements, including the Housing Ombudsman Complaint Handling Code. You'll also use insight and data to drive service improvements, helping us learn from feedback and strengthen the overall customer experience. About the role Reporting to the Executive Director, Customers Services you will: Monitor and where necessary promote improvements in compliance against our complaints and compensation policies, ensuring timely and high-quality responses Support customer facing teams to maintain a positive complaint handling culture and service through training, sharing data and good practice Lead on liaison with the Housing Ombudsman, ensuring all enquiries are responded to and that CHS learns from cases. Analyse complaint data and identify trends, root causes, and opportunities for improvement Support continuous improvement across the complaints process and customer experience Prepare our internal and external reporting and self-assessments and ensure they are published on time. What You'll Bring You'll bring a strong background in complaint handling and customer service, along with the confidence to challenge and influence colleagues. Experience Experience of handling complex, high-volume complaints within a social housing, local government or other regulated organisation in a customer facing environment Experience of implementing change to drive up standards and performance Experience of using and improving databases / IT systems for customer and/or complaints data. Experience of collating and presenting data to a range of audiences Good knowledge of the Housing Ombudsman's Complaints Handling Code and regulatory framework for social housing Skills Excellent communication, influencing and listening skills Outstanding customer focus with the ability to balance empathy, accountability and operational compliance Excellent investigative and problem-solving skills Excellent analytical skills, using data to drive improvement Understanding of safeguarding, vulnerability and partnership approaches that support customers with complex needs A collaborative and assertive approach to working with colleagues and teams to drive improvement Qualification: Level 4 housing qualification regulated by the Office of Qualifications and Examinations Regulation (Ofqual) or willingness to work towards. Hybrid Working Arrangements - the majority of the working week will be office-based in Histon in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with service delivery being the prime consideration. Benefits of working for CHS Group: Employee discount scheme (retail, leisure, gym membership and fitness equipment) Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) Employee Assistance Programme Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee. Cycle to work scheme (salary sacrifice) One day off a year to volunteer for a charity of your choice 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff) Company sick pay 58p per mile business mileage allowance Refer a friend scheme (£250) Contributory pension scheme, which both you and CHS contribute to Enhanced maternity and paternity leave Flexible Working Policy Full induction Comprehensive free training and development opportunities with paid time off Free DBS (for relevant posts) Free onsite/nearby parking Hybrid Working Policy Flexitime As part of the recruitment and selection process candidates will be required to complete a Personality Profiler CLOSING DATE FOR APPLICATIONS: Midnight Sunday 12th July 2026 INTERVIEWS: Friday 31st July 2026
Business Development Manager- Scotland/Wales Sites The Role As the Business Development Manager for Hydro, you will lead the development and growth of the hydro sector of the business. This is a strategic key account management role focused on work winning, identifying and securing new opportunities, and positioning the business as a trusted partner across the hydro market. This position is responsible for developing customer engagement strategies, leading work-winning activities, and driving sustainable revenue growth within existing and new hydro sector accounts. Working closely with operational, technical, and leadership teams, the BDM will play a pivotal role in shaping our market presence and delivering long-term business success. Ideal candidate would be happy with travel to hydro sites across the UK (primarily Scotland and Wales). Responsibilities Act as the primary account lead for major hydro clients, building strong, long-term customer relationships and ensuring high levels of engagement and satisfaction. Develop and execute account strategies to drive growth, revenue generation and market share within the hydro sector. Identify, qualify and secure new business opportunities, leading the full bid and work-winning process from opportunity through to contract award. Build and manage a robust sales pipeline, including accurate CRM reporting, forecasting and customer intelligence. Monitor market trends, customer investment plans and competitor activity to identify and convert growth opportunities. Promote the full range of company products and services into the hydro and power generation market. Partner with the Commercial Manager to lead client contract negotiations, ensuring commercially robust and balanced terms and conditions. Collaborate closely with operational, engineering and project teams to develop winning solutions and ensure successful project delivery. Lead customer engagement activities including meetings, presentations, site visits and industry events across UK, Europe and international markets. Oversee smooth transition from sales to delivery, including project handover and kick-off meetings and ongoing contract review support. Ensure compliance and regulatory requirements are understood and embedded within project delivery. Provide market, customer and pipeline insight to senior leadership to support strategic decision-making. Contribute to sector strategy development and continuous improvement across business units, sharing best practice and supporting performance improvement initiatives. Requirements No formal qualifications are required. Demonstrable experience within the hydro and/or power industry. Engineering background preferred. Working knowledge of rotating machinery desirable. Proven ability to lead and manage the tendering process from opportunity through to submission. Ability to work effectively both independently and as part of a collaborative team. Strong capability to perform under pressure and manage competing priorities. Continuous improvement mindset, with the ability to influence colleagues and customers and promote positive change initiatives. Good understanding of technical drawings and key design features of rotating equipment. Willingness and availability to travel extensively within the UK and internationally as required. Renumeration Salary- 75-80K Annual bonus Discretionary annual bonus Potential growth to Business Manager role BUPA Healthcare Permanent and full-time Contributory salary sacrifice pension scheme Life insurance (4x your salary) Enhanced annual leave entitlement (25 days), in addition to bank holidays Company-funded gym subsidy payments Free 24/7 remote GP service and other health support benefits Employee referral program Long service recognition awards Paid maternity and paternity leave Access to free Electric/ Hybrid vehicle charging points and free onsite parking Employee Assistance Programme Extensive professional development through our in-house training academy Exclusive employee discounts and various concessions via our corporate perks platform
Jul 11, 2026
Full time
Business Development Manager- Scotland/Wales Sites The Role As the Business Development Manager for Hydro, you will lead the development and growth of the hydro sector of the business. This is a strategic key account management role focused on work winning, identifying and securing new opportunities, and positioning the business as a trusted partner across the hydro market. This position is responsible for developing customer engagement strategies, leading work-winning activities, and driving sustainable revenue growth within existing and new hydro sector accounts. Working closely with operational, technical, and leadership teams, the BDM will play a pivotal role in shaping our market presence and delivering long-term business success. Ideal candidate would be happy with travel to hydro sites across the UK (primarily Scotland and Wales). Responsibilities Act as the primary account lead for major hydro clients, building strong, long-term customer relationships and ensuring high levels of engagement and satisfaction. Develop and execute account strategies to drive growth, revenue generation and market share within the hydro sector. Identify, qualify and secure new business opportunities, leading the full bid and work-winning process from opportunity through to contract award. Build and manage a robust sales pipeline, including accurate CRM reporting, forecasting and customer intelligence. Monitor market trends, customer investment plans and competitor activity to identify and convert growth opportunities. Promote the full range of company products and services into the hydro and power generation market. Partner with the Commercial Manager to lead client contract negotiations, ensuring commercially robust and balanced terms and conditions. Collaborate closely with operational, engineering and project teams to develop winning solutions and ensure successful project delivery. Lead customer engagement activities including meetings, presentations, site visits and industry events across UK, Europe and international markets. Oversee smooth transition from sales to delivery, including project handover and kick-off meetings and ongoing contract review support. Ensure compliance and regulatory requirements are understood and embedded within project delivery. Provide market, customer and pipeline insight to senior leadership to support strategic decision-making. Contribute to sector strategy development and continuous improvement across business units, sharing best practice and supporting performance improvement initiatives. Requirements No formal qualifications are required. Demonstrable experience within the hydro and/or power industry. Engineering background preferred. Working knowledge of rotating machinery desirable. Proven ability to lead and manage the tendering process from opportunity through to submission. Ability to work effectively both independently and as part of a collaborative team. Strong capability to perform under pressure and manage competing priorities. Continuous improvement mindset, with the ability to influence colleagues and customers and promote positive change initiatives. Good understanding of technical drawings and key design features of rotating equipment. Willingness and availability to travel extensively within the UK and internationally as required. Renumeration Salary- 75-80K Annual bonus Discretionary annual bonus Potential growth to Business Manager role BUPA Healthcare Permanent and full-time Contributory salary sacrifice pension scheme Life insurance (4x your salary) Enhanced annual leave entitlement (25 days), in addition to bank holidays Company-funded gym subsidy payments Free 24/7 remote GP service and other health support benefits Employee referral program Long service recognition awards Paid maternity and paternity leave Access to free Electric/ Hybrid vehicle charging points and free onsite parking Employee Assistance Programme Extensive professional development through our in-house training academy Exclusive employee discounts and various concessions via our corporate perks platform
Senior Finance Manager - Marlow (Mon-Thurs in office) £ High-growth portfolio business This is a genuine hands-on finance leadership role, not a head-down processing job. You'll own the finance function across a small but growing portfolio of founder-led businesses, working directly with senior stakeholders and building the function out from the ground up. The business is a privately backed investment group with a portfolio of ambitious, high-performing companies at various stages of growth. The model is straightforward: support them operationally, scale them, and ultimately prepare them for exit. You'll sit on the Leadership Team from day one and have a clear path into M&A and transaction work as the portfolio grows. What the role involves: Month-end close, management accounts, and Board packs across multiple entities. You'll own the full finance operation, including cashflow management, payroll coordination, credit control, and supplier payments, while also overseeing the external accountants on VAT, statutory accounts, and corporation tax. There's a Finance Executive to manage and a brief to gradually bring outsourced work in-house. Alongside the BAU, you'll support budgeting, forecasting, and commercial analysis, and work closely with portfolio stakeholders on financial visibility and performance. As the portfolio grows, you'll get increasing exposure to M&A activity, due diligence, and exit preparation. What we're looking for: Qualified or part-qualified accountant (ACA, ACCA, or CIMA) Solid grounding in management accounts, month-end close, and financial reporting Comfortable being hands-on across multiple entities simultaneously Strong communicator; able to hold your own with founders and directors Experience with Xero is useful; multi-entity or group experience is a plus Why it's worth a look: You'll have real ownership, real stakeholder access, and a clear upward trajectory into strategic and M&A work. It's an entrepreneurial environment, not a corporate one. If you're a detail-focused finance professional who wants to build something rather than just maintain it, this is worth a conversation.
Jul 11, 2026
Full time
Senior Finance Manager - Marlow (Mon-Thurs in office) £ High-growth portfolio business This is a genuine hands-on finance leadership role, not a head-down processing job. You'll own the finance function across a small but growing portfolio of founder-led businesses, working directly with senior stakeholders and building the function out from the ground up. The business is a privately backed investment group with a portfolio of ambitious, high-performing companies at various stages of growth. The model is straightforward: support them operationally, scale them, and ultimately prepare them for exit. You'll sit on the Leadership Team from day one and have a clear path into M&A and transaction work as the portfolio grows. What the role involves: Month-end close, management accounts, and Board packs across multiple entities. You'll own the full finance operation, including cashflow management, payroll coordination, credit control, and supplier payments, while also overseeing the external accountants on VAT, statutory accounts, and corporation tax. There's a Finance Executive to manage and a brief to gradually bring outsourced work in-house. Alongside the BAU, you'll support budgeting, forecasting, and commercial analysis, and work closely with portfolio stakeholders on financial visibility and performance. As the portfolio grows, you'll get increasing exposure to M&A activity, due diligence, and exit preparation. What we're looking for: Qualified or part-qualified accountant (ACA, ACCA, or CIMA) Solid grounding in management accounts, month-end close, and financial reporting Comfortable being hands-on across multiple entities simultaneously Strong communicator; able to hold your own with founders and directors Experience with Xero is useful; multi-entity or group experience is a plus Why it's worth a look: You'll have real ownership, real stakeholder access, and a clear upward trajectory into strategic and M&A work. It's an entrepreneurial environment, not a corporate one. If you're a detail-focused finance professional who wants to build something rather than just maintain it, this is worth a conversation.
Are you an experienced Social Housing professional with subject matter expertise in Housing, Assets, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as Head of Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth. Background Well-trodden paths into this role include: Social Housing / Property Asset Management background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Customer Services - Experience leading customer services functions, delivering services, building relationships. Membership Services - Leading functions designed for customers on subscription or membership services in a corporate environment. Account Management, Customer Success, & Business Development - A successful track record as a business development/account management/customer service management professional with a successful track record of effective new business development, looking after customers, and building relationships and selling services. Any experience of working with procurement frameworks or within the sectors desirable. Essential Skills Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value. The capability to sell services, products or concepts to procurement, assets, property services, and development professionals. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. A good understanding of creating value and managing costs. The ability to present at conferences, seminars, and workshops. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management. Experience of selling services to the property/housing sector An understanding of the commercial construction market and new development. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based with some travel, ad-hoc attendance at offices in London & Birmingham, as well as time spent at client sites in and around Wales, exhibitions, and conferences - so a driving license is required for this post, and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Jul 11, 2026
Full time
Are you an experienced Social Housing professional with subject matter expertise in Housing, Assets, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as Head of Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth. Background Well-trodden paths into this role include: Social Housing / Property Asset Management background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Customer Services - Experience leading customer services functions, delivering services, building relationships. Membership Services - Leading functions designed for customers on subscription or membership services in a corporate environment. Account Management, Customer Success, & Business Development - A successful track record as a business development/account management/customer service management professional with a successful track record of effective new business development, looking after customers, and building relationships and selling services. Any experience of working with procurement frameworks or within the sectors desirable. Essential Skills Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value. The capability to sell services, products or concepts to procurement, assets, property services, and development professionals. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. A good understanding of creating value and managing costs. The ability to present at conferences, seminars, and workshops. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management. Experience of selling services to the property/housing sector An understanding of the commercial construction market and new development. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based with some travel, ad-hoc attendance at offices in London & Birmingham, as well as time spent at client sites in and around Wales, exhibitions, and conferences - so a driving license is required for this post, and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Job Description: Health, Safety & Environment (HSE) Manager Location: Plymouth, UK, with full-time on-site Salary: £63,000 - £74,000(depending on knowledge & experience), annual bonus, benefits, car allowance Lead the Cultural Shift. Protect Our People. Shape the Future. At Mars, safety is not a priority - it is a value. And we firmly believe that every accident is preventable. We are looking for an inspiring Health, Safety & Environment Manager to join our Plymouth leadership team and lead a step-change in how safety and environmental excellence are embedded into our culture. This is not just a technical HSE role - it is a people leadership role focused on influencing mindsets, driving ownership, and ensuring safety is lived every day by every Associate. As a key member of the Site Leadership Team, you will shape and deliver the site's HSE strategy, champion Mars Supply Excellence (MSE) Safety Pillar deployment, and build a culture where speaking up, accountability, and proactive risk management are the norm. What would be your key responsibilities? Cultural Leadership & Engagement: Lead a visible cultural shift aligned with the belief that every accident is preventable Coach and challenge leaders at all levels to role model the right safety behaviours Create an engaging HSE culture that energises Associates and strengthens accountability Partner with operations, engineering and technical teams to embed safety into daily routines Strategy & Governance: Develop and deploy the site HSE strategy and roadmap aligned with corporate and regulatory standards Own and continuously improve the site's Integrated Occupational Health, Safety & Environment Management System Maintain compliance with ISO45001 and ISO14001:2015 Lead the Mars Supply Excellence Safety Pillar at the site level Risk Management & Assurance: Define, coordinate and maintain HSE risk assessments and emergency procedures Ensure robust serious incident investigations and sustainable corrective actions Lead site audit programmes and ensure timely closure of actions Act as primary contact for external advisory bodies, regulators, and insurers Capability Building & Sustainability: Deliver training and coaching that strengthens HSE knowledge and ownership across the site Analyse and communicate HSE data and trends to drive proactive improvement Drive continuous improvement initiatives that enhance safety and environmental performance Lead site security policy and asset conservation improvements What are we looking for? A People-First Leader: Proven ability to inspire, coach and influence in a manufacturing environment Strong communication skills with the confidence to challenge constructively Collaborative approach - able to work through others and build strong relationships at all levels Demonstrated ability to drive behavioural change, not just process compliance Technical Expertise: Degree, HND or HNC in Science, Mechanical or Electrical Engineering (or equivalent) NEBOSH Certificate/Diploma (essential); IEMA or MSc/PGC in Occupational Health & Safety desirable Strong knowledge of UK and European HSE legislation Experience maintaining or leading safety/environmental management systems in manufacturing Results-Driven & Strategic: Logical, independent thinker who can prioritise effectively Track record of delivering results through teams Comfortable balancing strategic direction with operational execution What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles Join a purpose-driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University An industry-competitive salary and benefits package, including a company bonus Mars is committed to providing access, equal opportunity, and reasonable adjustments for individuals with disabilities, long-term health conditions, or who are neurodiverse during the application and recruitment process. To request reasonable adjustments, complete our Reasonable Adjustment Request Form here
Jul 11, 2026
Full time
Job Description: Health, Safety & Environment (HSE) Manager Location: Plymouth, UK, with full-time on-site Salary: £63,000 - £74,000(depending on knowledge & experience), annual bonus, benefits, car allowance Lead the Cultural Shift. Protect Our People. Shape the Future. At Mars, safety is not a priority - it is a value. And we firmly believe that every accident is preventable. We are looking for an inspiring Health, Safety & Environment Manager to join our Plymouth leadership team and lead a step-change in how safety and environmental excellence are embedded into our culture. This is not just a technical HSE role - it is a people leadership role focused on influencing mindsets, driving ownership, and ensuring safety is lived every day by every Associate. As a key member of the Site Leadership Team, you will shape and deliver the site's HSE strategy, champion Mars Supply Excellence (MSE) Safety Pillar deployment, and build a culture where speaking up, accountability, and proactive risk management are the norm. What would be your key responsibilities? Cultural Leadership & Engagement: Lead a visible cultural shift aligned with the belief that every accident is preventable Coach and challenge leaders at all levels to role model the right safety behaviours Create an engaging HSE culture that energises Associates and strengthens accountability Partner with operations, engineering and technical teams to embed safety into daily routines Strategy & Governance: Develop and deploy the site HSE strategy and roadmap aligned with corporate and regulatory standards Own and continuously improve the site's Integrated Occupational Health, Safety & Environment Management System Maintain compliance with ISO45001 and ISO14001:2015 Lead the Mars Supply Excellence Safety Pillar at the site level Risk Management & Assurance: Define, coordinate and maintain HSE risk assessments and emergency procedures Ensure robust serious incident investigations and sustainable corrective actions Lead site audit programmes and ensure timely closure of actions Act as primary contact for external advisory bodies, regulators, and insurers Capability Building & Sustainability: Deliver training and coaching that strengthens HSE knowledge and ownership across the site Analyse and communicate HSE data and trends to drive proactive improvement Drive continuous improvement initiatives that enhance safety and environmental performance Lead site security policy and asset conservation improvements What are we looking for? A People-First Leader: Proven ability to inspire, coach and influence in a manufacturing environment Strong communication skills with the confidence to challenge constructively Collaborative approach - able to work through others and build strong relationships at all levels Demonstrated ability to drive behavioural change, not just process compliance Technical Expertise: Degree, HND or HNC in Science, Mechanical or Electrical Engineering (or equivalent) NEBOSH Certificate/Diploma (essential); IEMA or MSc/PGC in Occupational Health & Safety desirable Strong knowledge of UK and European HSE legislation Experience maintaining or leading safety/environmental management systems in manufacturing Results-Driven & Strategic: Logical, independent thinker who can prioritise effectively Track record of delivering results through teams Comfortable balancing strategic direction with operational execution What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles Join a purpose-driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University An industry-competitive salary and benefits package, including a company bonus Mars is committed to providing access, equal opportunity, and reasonable adjustments for individuals with disabilities, long-term health conditions, or who are neurodiverse during the application and recruitment process. To request reasonable adjustments, complete our Reasonable Adjustment Request Form here
Accounts Manager / Accounts Director (Progression plan to Partnership in 2 years) Axminster £50,000 to £65,000 + Regular Salary Review + 25 + 8 Days Holiday + Pension + Death In Service benefit + Health Scheme + EAP + Flexible benefits + Enhanced Maternity & Paternity Scheme + Hybrid / Flexible Working Accounts Manager required by a growing accountancy practice. In this interesting and varied role you will combine technical expertise, relationship management and team leadership responsibilities. There is a progression plan to Partnership in place within a realistic timescale of two successful years of service. The Accounts Manager Role: Managing and developing a portfolio of audit and charity / not-for-profit clients, acting as a trusted point of contact and building strong long-term relationships. Leading, mentoring, and supporting junior team members. Reviewing and preparing financial statements for limited companies, partnerships, as well as sole traders. Preparing and reviewing tax computations and returns (personal & corporate). Overseeing VAT return preparation and ensuring compliance. Supporting clients with business setup and advisory matters, company incorporations and HMRC registrations. Providing proactive business and tax advice to help clients. Ensuring all work is in line with internal procedures, standards and regulatory requirements. The Accounts Manager: Experience within an accountancy practice at Manager level or equivalent. ACA or ACCA qualification or equivalent. Experience of preparing and reviewing accounts and tax returns for limited companies and unincorporated businesses. Experience with audit and / or charity and / or not-for-profit.
Jul 11, 2026
Full time
Accounts Manager / Accounts Director (Progression plan to Partnership in 2 years) Axminster £50,000 to £65,000 + Regular Salary Review + 25 + 8 Days Holiday + Pension + Death In Service benefit + Health Scheme + EAP + Flexible benefits + Enhanced Maternity & Paternity Scheme + Hybrid / Flexible Working Accounts Manager required by a growing accountancy practice. In this interesting and varied role you will combine technical expertise, relationship management and team leadership responsibilities. There is a progression plan to Partnership in place within a realistic timescale of two successful years of service. The Accounts Manager Role: Managing and developing a portfolio of audit and charity / not-for-profit clients, acting as a trusted point of contact and building strong long-term relationships. Leading, mentoring, and supporting junior team members. Reviewing and preparing financial statements for limited companies, partnerships, as well as sole traders. Preparing and reviewing tax computations and returns (personal & corporate). Overseeing VAT return preparation and ensuring compliance. Supporting clients with business setup and advisory matters, company incorporations and HMRC registrations. Providing proactive business and tax advice to help clients. Ensuring all work is in line with internal procedures, standards and regulatory requirements. The Accounts Manager: Experience within an accountancy practice at Manager level or equivalent. ACA or ACCA qualification or equivalent. Experience of preparing and reviewing accounts and tax returns for limited companies and unincorporated businesses. Experience with audit and / or charity and / or not-for-profit.
Our client, based in in Guildford, Surrey, is seeking a Tax Manager to join its specialist tax team. Key Responsibilities Manage a portfolio of personal and corporate tax clients, ensuring high-quality compliance and advisory services. Provide advice on areas including inheritance tax, estate planning, capital gains tax and R&D tax relief click apply for full job details
Jul 11, 2026
Full time
Our client, based in in Guildford, Surrey, is seeking a Tax Manager to join its specialist tax team. Key Responsibilities Manage a portfolio of personal and corporate tax clients, ensuring high-quality compliance and advisory services. Provide advice on areas including inheritance tax, estate planning, capital gains tax and R&D tax relief click apply for full job details
Eden Brown Synergy are working with an infrastructure, construction and railway transportation organisation who are looking for an experienced Senior Cost Manager on a permanent basis. The role is full time, to start ASAP and paying up to £77,028 per annum (there is also a 20% uplift on the salary for salary top up, pension top up or income protection) so up to £92,433.60 The role is based in Birmingham City Centre and they offer hybrid working of 3 days in the office and 2 days from home. Job purpose This role is responsible for working with the Head of Cost at a Programme and Contract level. This includes supporting the management of budgets, actual costs, forecasts and Earned Value Management (EVM) to support the successful delivery of the completed transport works. Role of Directorate/Department The Programme Management Office (PMO) is responsible for cost management & estimating, risk management, schedule management and integration, performance reporting, tools and systems and project management capability across the organisation and both Phase One and Phase Two. The PMO supports and enables delivery through the provision of specialist resources and services into Phase One and Phase Two Project Controls, and by centrally defining and implementing core project controls processes and standards. Accountabilities To be accountable for leading on the analysis and verification of programme and contract phase level cost performance and ensuring the data accurately reflects the current programme performance for onwards reporting. To be accountable for leading on the validation of cost performance data submitted by delivery teams as part of communicating overall programme performance to Project Controls and Programme Management Office. To be responsible for supporting the Head of Cost in the management of the cost performance team, setting key time and quality targets and providing specialist advice where required. To be responsible for ensuring adherence with cost performance processes and procedures across the respective programme and also, for storing and maintaining data and documents accurately within the corporate systems. To be accountable for communicating key updates to the cost performance team and ensuring they are aligned to current business process and ways of working. To be responsible for working closely with the Areas' to develop a series of defined work-streams to progressively enhance cost performance capabilities within the Phase. To have accountability for leading on the continuous improvement of the Cost Performance function within the Phase One programme and ensure that lessons learnt are captured and presented back to the team and to implement governance processes and review policies in order to ensure they are in line with strategic business objectives. Lead on resolving system technical queries for the delivery teams, including 3rd Party Income Accounts, EVM, Inflation/Deflation Support the Cost alignment with Finance with uWBS implementation, Quarterly forecasts, monthly updates for Indirects and other portfolios Lead on systemising the new business requirements, test and implement them in the cost management and interfacing functions Required criteria Skills: Stakeholder management - ability to manage multiple stakeholders within a matrix environment, including the facilitation of stakeholder meetings and information flow. Able to solve problems with attention to detail. Able to provide clarity, direction and motivation to a team. Communication skills - clear communicator with the ability to deliver clear presentations which engage and influence colleagues and external stakeholders at all levels. Knowledge: Knowledge of Project Controls and Cost processes and how these operate within complex organisations. Knowledge and commercial awareness of multiple construction contract types (including, NEC contracts, amendments, early warning notices and the work flows of communications between contractor and client) and their respective benefits to client organisations. Knowledge of the core Project Controls disciplines, including Schedule Management, Change Management and Risk Management. Knowledge of baseline development and maintenance of baselines on a major programme. Type of experience: Experience in the management of Cost and Performance and project controls within a major project. Experience in the core project controls functions, including baseline maintenance, schedule management, cost performance, change management, risk management, performance reporting and document control. Experience in managing and producing performance reports that summarise cost performance, including: Budgets, Earned Value Management (EVM) and forecasts on major projects. Experience in the management and control of cost management systems (e.g. Contruent, Ecosys, Cobra etc.). Please only apply for this role if you have all the skills, knowledge and experience as mentioned above. Thank you Charlotte Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number . Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Jul 11, 2026
Full time
Eden Brown Synergy are working with an infrastructure, construction and railway transportation organisation who are looking for an experienced Senior Cost Manager on a permanent basis. The role is full time, to start ASAP and paying up to £77,028 per annum (there is also a 20% uplift on the salary for salary top up, pension top up or income protection) so up to £92,433.60 The role is based in Birmingham City Centre and they offer hybrid working of 3 days in the office and 2 days from home. Job purpose This role is responsible for working with the Head of Cost at a Programme and Contract level. This includes supporting the management of budgets, actual costs, forecasts and Earned Value Management (EVM) to support the successful delivery of the completed transport works. Role of Directorate/Department The Programme Management Office (PMO) is responsible for cost management & estimating, risk management, schedule management and integration, performance reporting, tools and systems and project management capability across the organisation and both Phase One and Phase Two. The PMO supports and enables delivery through the provision of specialist resources and services into Phase One and Phase Two Project Controls, and by centrally defining and implementing core project controls processes and standards. Accountabilities To be accountable for leading on the analysis and verification of programme and contract phase level cost performance and ensuring the data accurately reflects the current programme performance for onwards reporting. To be accountable for leading on the validation of cost performance data submitted by delivery teams as part of communicating overall programme performance to Project Controls and Programme Management Office. To be responsible for supporting the Head of Cost in the management of the cost performance team, setting key time and quality targets and providing specialist advice where required. To be responsible for ensuring adherence with cost performance processes and procedures across the respective programme and also, for storing and maintaining data and documents accurately within the corporate systems. To be accountable for communicating key updates to the cost performance team and ensuring they are aligned to current business process and ways of working. To be responsible for working closely with the Areas' to develop a series of defined work-streams to progressively enhance cost performance capabilities within the Phase. To have accountability for leading on the continuous improvement of the Cost Performance function within the Phase One programme and ensure that lessons learnt are captured and presented back to the team and to implement governance processes and review policies in order to ensure they are in line with strategic business objectives. Lead on resolving system technical queries for the delivery teams, including 3rd Party Income Accounts, EVM, Inflation/Deflation Support the Cost alignment with Finance with uWBS implementation, Quarterly forecasts, monthly updates for Indirects and other portfolios Lead on systemising the new business requirements, test and implement them in the cost management and interfacing functions Required criteria Skills: Stakeholder management - ability to manage multiple stakeholders within a matrix environment, including the facilitation of stakeholder meetings and information flow. Able to solve problems with attention to detail. Able to provide clarity, direction and motivation to a team. Communication skills - clear communicator with the ability to deliver clear presentations which engage and influence colleagues and external stakeholders at all levels. Knowledge: Knowledge of Project Controls and Cost processes and how these operate within complex organisations. Knowledge and commercial awareness of multiple construction contract types (including, NEC contracts, amendments, early warning notices and the work flows of communications between contractor and client) and their respective benefits to client organisations. Knowledge of the core Project Controls disciplines, including Schedule Management, Change Management and Risk Management. Knowledge of baseline development and maintenance of baselines on a major programme. Type of experience: Experience in the management of Cost and Performance and project controls within a major project. Experience in the core project controls functions, including baseline maintenance, schedule management, cost performance, change management, risk management, performance reporting and document control. Experience in managing and producing performance reports that summarise cost performance, including: Budgets, Earned Value Management (EVM) and forecasts on major projects. Experience in the management and control of cost management systems (e.g. Contruent, Ecosys, Cobra etc.). Please only apply for this role if you have all the skills, knowledge and experience as mentioned above. Thank you Charlotte Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number . Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
My client, a Top 10 national accountancy and advisory firm is on lookout for Corporate Tax Assistant Managers and Managers to join its growing tax teams across the UK. With offices in England, Wales, Scotland, Belfast and Dublin, they're looking to expand across all areas of the UK and Ireland. This is an excellent opportunity for a Corporate Tax professional seeking a varied role that combines both compliance and advisory work, working with a diverse portfolio ranging from large international groups to SMEs and owner-managed businesses. You'll work closely with senior members of the tax team, managing your own client portfolio while supporting on a wide range of advisory projects. The role offers exposure to clients at different stages of growth, providing a broad range of technical challenges and commercial insight. With a strong focus on development and progression, this position would suit someone looking to further develop their advisory skills while maintaining exposure to complex compliance work. Key Responsibilities Manage a portfolio of corporate tax clients across a range of sectors. Prepare and review corporate tax compliance work. Support on tax advisory projects including restructurings, acquisitions, disposals, and group planning. Build strong client relationships and act as a trusted point of contact. Identify tax planning opportunities and provide practical solutions. Support and develop junior members of the team. Work alongside Partners and Directors on complex client matters. About You ACA, ACCA, CTA, ATT or equivalent qualified (or studying towards). Corporate tax experience gained within an accountancy practice. Strong technical knowledge across UK corporate tax. Experience managing client relationships and workloads. Excellent communication and organisational skills. Ambitious and keen to develop advisory expertise. Why Join? Strong blend of compliance and advisory work. Diverse client base including international groups, SMEs, and owner-managed businesses. Clear progression and development opportunities. Exposure to a broad range of tax issues and sectors. Supportive and collaborative team environment. Flexible hybrid working model. Competitive salary and benefits package. This opportunity would suit a Corporate Tax Senior ready to step up or an existing Assistant Manager seeking broader client exposure and increased advisory responsibility within a growing and well-established tax practice. Please apply directly or drop me an email with your full CV to: If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
Jul 11, 2026
Full time
My client, a Top 10 national accountancy and advisory firm is on lookout for Corporate Tax Assistant Managers and Managers to join its growing tax teams across the UK. With offices in England, Wales, Scotland, Belfast and Dublin, they're looking to expand across all areas of the UK and Ireland. This is an excellent opportunity for a Corporate Tax professional seeking a varied role that combines both compliance and advisory work, working with a diverse portfolio ranging from large international groups to SMEs and owner-managed businesses. You'll work closely with senior members of the tax team, managing your own client portfolio while supporting on a wide range of advisory projects. The role offers exposure to clients at different stages of growth, providing a broad range of technical challenges and commercial insight. With a strong focus on development and progression, this position would suit someone looking to further develop their advisory skills while maintaining exposure to complex compliance work. Key Responsibilities Manage a portfolio of corporate tax clients across a range of sectors. Prepare and review corporate tax compliance work. Support on tax advisory projects including restructurings, acquisitions, disposals, and group planning. Build strong client relationships and act as a trusted point of contact. Identify tax planning opportunities and provide practical solutions. Support and develop junior members of the team. Work alongside Partners and Directors on complex client matters. About You ACA, ACCA, CTA, ATT or equivalent qualified (or studying towards). Corporate tax experience gained within an accountancy practice. Strong technical knowledge across UK corporate tax. Experience managing client relationships and workloads. Excellent communication and organisational skills. Ambitious and keen to develop advisory expertise. Why Join? Strong blend of compliance and advisory work. Diverse client base including international groups, SMEs, and owner-managed businesses. Clear progression and development opportunities. Exposure to a broad range of tax issues and sectors. Supportive and collaborative team environment. Flexible hybrid working model. Competitive salary and benefits package. This opportunity would suit a Corporate Tax Senior ready to step up or an existing Assistant Manager seeking broader client exposure and increased advisory responsibility within a growing and well-established tax practice. Please apply directly or drop me an email with your full CV to: If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
National Pop-Up Events Logistics FMCG Activations Operational Leadership Ready to lead the operational engine behind one of the UK's fastest-growing direct marketing businesses? Do you thrive on bringing hundreds of moving parts together, balancing logistics, people, compliance and commercial performance to deliver exceptional results? At Croci Collective , we don't organise events. We deliver high-performing sales activations at them across the US, Ireland and the US for the likes of HelloFresh, Green Chef, (url removed), The Modern Milkman, Beer 52. Every week our teams operate across multiple consumer exhibitions, retail venues and live events throughout the UK and Ireland on behalf of leading FMCG and subscription brands. Behind every successful campaign is an operational machine coordinating people, equipment, logistics, compliance and performance. We're now looking for a commercially minded Head of Operations to lead that machine. Working alongside the CEO, you'll play a key role in building scalable operational excellence while remaining close to the day-to-day delivery of a fast-moving, ambitious business. P.S. We love fun, engaging and friendly people who genuinely represent our culture. The Role at a Glance: Head of Operations Hybrid - London Based with Regular UK Event Travel (ideally 2 hours from London) £70,000 - £80,000 DOE + Up to £20,000 Performance Bonus (OTE £100,000) Plus Car Allowance / Travel Support, Potential Profit Share Opportunity & More Full Time - Permanent Reporting to: CEO Company: High-Growth Direct Marketing & Consumer Events Business Clients: Leading Subscription, FMCG & Consumer Brands Culture: Entrepreneurial Hands-On Fast-Paced Collaborative High Accountability Your Background / Skills: Operations Leadership, Logistics, Pop-Up Events, Experiential Marketing, FMCG Activations, Workforce Planning, IR35 Compliance, Contractor Management, Warehouse Operations, Compliance Welcome to Croci Collective We are Croci Collective, one of the UK's fastest-growing direct marketing businesses specialising in subscription product sales through consumer exhibitions, retail activations and live events nationwide. Working with some of the UK's best-known consumer and FMCG brands, we deploy high-performing sales teams across a packed calendar of events throughout the UK and Ireland. Our success is built on exceptional operational delivery. Every week we're coordinating people, logistics, transport, accommodation, equipment and client expectations across multiple live activations. It takes strong leadership, commercial awareness and operational excellence to keep everything running smoothly. As we continue to scale, including exciting international growth plans, we're looking for a Head of Operations who can build operational excellence while remaining close to the detail that makes our business successful. Where You'll Make an Impact: This isn't a traditional corporate operations role. Likewise, this isn't an event organiser position. We're looking for someone who understands the operational challenges behind delivering multiple pop-up activations nationwide, rather than organising one-off corporate events or conferences. You'll lead the operational delivery behind multiple live campaigns running simultaneously across the UK, overseeing logistics, workforce deployment, warehouse operations, contractor compliance, transport planning and operational performance to ensure every campaign is delivered safely, efficiently and profitably. Working closely with the CEO, you'll strengthen operational processes, improve scalability and continue building the infrastructure needed to support Croci's ambitious growth plans. What Your Day Might Look Like: • Leading operational delivery across nationwide pop-up events and exhibition campaigns • Overseeing workforce planning, logistics, transport, accommodation and equipment movement • Managing operational activity across multiple concurrent live events and activations • Supporting warehouse operations and logistics planning in a client facing - events, promotions, brand events or related space. • Leading freelance workforce planning, deployment and contractor management • Ensuring operational compliance, including a strong understanding of IR35 and contractor engagement • Monitoring Health & Safety, operational risk and compliance across field activities • Managing relationships with venues, organisers, suppliers and client stakeholders • Developing scalable SOPs, workflows and operational processes • Driving KPI reporting, operational performance and continuous improvement initiatives • Supporting operational budgeting, campaign profitability and cost control • Coaching, mentoring and developing Operational Managers and wider teams • Acting as the senior escalation point for operational challenges and client delivery • Championing systems, automation and operational improvements • Supporting future UK growth and international expansion initiatives About You: You'll probably come from a business where operational logistics are critical to successful delivery. Perhaps you've worked within field marketing, retail activation, experiential marketing, consumer events, exhibition services, FMCG or another operationally complex environment involving multiple concurrent sites and large field-based teams. You'll likely bring: • Proven experience leading complex operational functions within fast-paced environments • Strong experience managing logistics across multiple live projects, campaigns or field operations • Experience managing freelance or contractor workforces, with a sound understanding of IR35 compliance • Knowledge of warehouse, transport or field logistics operations • Strong commercial awareness with experience managing operational budgets and performance • Excellent organisational skills with the ability to prioritise multiple moving parts • Experience leading managers and building high-performing operational teams • Strong stakeholder management and relationship-building skills • A hands-on, pragmatic approach with the confidence to roll your sleeves up whenever needed • The ability to balance operational delivery with longer-term business improvement Ideal Backgrounds May Include: • Field Marketing • Experiential Marketing • Retail Activations • Consumer Brand Activations • FMCG Operations • Exhibition Services • Promotional Staffing • Event Logistics • Multi-Site Operations • Field Operations Why Join Croci Collective? • Become a key member of the senior leadership team • Work directly alongside the CEO with genuine influence over the future of the business • Lead operational delivery for nationally recognised consumer brands • Help shape the operational infrastructure of a rapidly scaling business • Fast-paced, entrepreneurial culture where good ideas become reality quickly • Performance bonus with realistic OTE of £100,000 • Long-term progression and potential profit share opportunity • High levels of autonomy, ownership and variety If you're an operational leader who enjoys solving complex logistical challenges, leading people and building scalable operational excellence, we'd love to hear from you. Apply today and help shape the next chapter of Croci Collective's growth journey. Your Experience / Background / Previous Roles May Include: Head of Operations, Operations Manager, Senior Operations Manager, Regional Operations Manager, Field Operations Manager, Event Operations Manager, Experiential Operations Manager, Logistics Manager, Operations Director, Field Marketing Operations Manager, Activation Operations Manager, Workforce Operations Manager Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jul 11, 2026
Full time
National Pop-Up Events Logistics FMCG Activations Operational Leadership Ready to lead the operational engine behind one of the UK's fastest-growing direct marketing businesses? Do you thrive on bringing hundreds of moving parts together, balancing logistics, people, compliance and commercial performance to deliver exceptional results? At Croci Collective , we don't organise events. We deliver high-performing sales activations at them across the US, Ireland and the US for the likes of HelloFresh, Green Chef, (url removed), The Modern Milkman, Beer 52. Every week our teams operate across multiple consumer exhibitions, retail venues and live events throughout the UK and Ireland on behalf of leading FMCG and subscription brands. Behind every successful campaign is an operational machine coordinating people, equipment, logistics, compliance and performance. We're now looking for a commercially minded Head of Operations to lead that machine. Working alongside the CEO, you'll play a key role in building scalable operational excellence while remaining close to the day-to-day delivery of a fast-moving, ambitious business. P.S. We love fun, engaging and friendly people who genuinely represent our culture. The Role at a Glance: Head of Operations Hybrid - London Based with Regular UK Event Travel (ideally 2 hours from London) £70,000 - £80,000 DOE + Up to £20,000 Performance Bonus (OTE £100,000) Plus Car Allowance / Travel Support, Potential Profit Share Opportunity & More Full Time - Permanent Reporting to: CEO Company: High-Growth Direct Marketing & Consumer Events Business Clients: Leading Subscription, FMCG & Consumer Brands Culture: Entrepreneurial Hands-On Fast-Paced Collaborative High Accountability Your Background / Skills: Operations Leadership, Logistics, Pop-Up Events, Experiential Marketing, FMCG Activations, Workforce Planning, IR35 Compliance, Contractor Management, Warehouse Operations, Compliance Welcome to Croci Collective We are Croci Collective, one of the UK's fastest-growing direct marketing businesses specialising in subscription product sales through consumer exhibitions, retail activations and live events nationwide. Working with some of the UK's best-known consumer and FMCG brands, we deploy high-performing sales teams across a packed calendar of events throughout the UK and Ireland. Our success is built on exceptional operational delivery. Every week we're coordinating people, logistics, transport, accommodation, equipment and client expectations across multiple live activations. It takes strong leadership, commercial awareness and operational excellence to keep everything running smoothly. As we continue to scale, including exciting international growth plans, we're looking for a Head of Operations who can build operational excellence while remaining close to the detail that makes our business successful. Where You'll Make an Impact: This isn't a traditional corporate operations role. Likewise, this isn't an event organiser position. We're looking for someone who understands the operational challenges behind delivering multiple pop-up activations nationwide, rather than organising one-off corporate events or conferences. You'll lead the operational delivery behind multiple live campaigns running simultaneously across the UK, overseeing logistics, workforce deployment, warehouse operations, contractor compliance, transport planning and operational performance to ensure every campaign is delivered safely, efficiently and profitably. Working closely with the CEO, you'll strengthen operational processes, improve scalability and continue building the infrastructure needed to support Croci's ambitious growth plans. What Your Day Might Look Like: • Leading operational delivery across nationwide pop-up events and exhibition campaigns • Overseeing workforce planning, logistics, transport, accommodation and equipment movement • Managing operational activity across multiple concurrent live events and activations • Supporting warehouse operations and logistics planning in a client facing - events, promotions, brand events or related space. • Leading freelance workforce planning, deployment and contractor management • Ensuring operational compliance, including a strong understanding of IR35 and contractor engagement • Monitoring Health & Safety, operational risk and compliance across field activities • Managing relationships with venues, organisers, suppliers and client stakeholders • Developing scalable SOPs, workflows and operational processes • Driving KPI reporting, operational performance and continuous improvement initiatives • Supporting operational budgeting, campaign profitability and cost control • Coaching, mentoring and developing Operational Managers and wider teams • Acting as the senior escalation point for operational challenges and client delivery • Championing systems, automation and operational improvements • Supporting future UK growth and international expansion initiatives About You: You'll probably come from a business where operational logistics are critical to successful delivery. Perhaps you've worked within field marketing, retail activation, experiential marketing, consumer events, exhibition services, FMCG or another operationally complex environment involving multiple concurrent sites and large field-based teams. You'll likely bring: • Proven experience leading complex operational functions within fast-paced environments • Strong experience managing logistics across multiple live projects, campaigns or field operations • Experience managing freelance or contractor workforces, with a sound understanding of IR35 compliance • Knowledge of warehouse, transport or field logistics operations • Strong commercial awareness with experience managing operational budgets and performance • Excellent organisational skills with the ability to prioritise multiple moving parts • Experience leading managers and building high-performing operational teams • Strong stakeholder management and relationship-building skills • A hands-on, pragmatic approach with the confidence to roll your sleeves up whenever needed • The ability to balance operational delivery with longer-term business improvement Ideal Backgrounds May Include: • Field Marketing • Experiential Marketing • Retail Activations • Consumer Brand Activations • FMCG Operations • Exhibition Services • Promotional Staffing • Event Logistics • Multi-Site Operations • Field Operations Why Join Croci Collective? • Become a key member of the senior leadership team • Work directly alongside the CEO with genuine influence over the future of the business • Lead operational delivery for nationally recognised consumer brands • Help shape the operational infrastructure of a rapidly scaling business • Fast-paced, entrepreneurial culture where good ideas become reality quickly • Performance bonus with realistic OTE of £100,000 • Long-term progression and potential profit share opportunity • High levels of autonomy, ownership and variety If you're an operational leader who enjoys solving complex logistical challenges, leading people and building scalable operational excellence, we'd love to hear from you. Apply today and help shape the next chapter of Croci Collective's growth journey. Your Experience / Background / Previous Roles May Include: Head of Operations, Operations Manager, Senior Operations Manager, Regional Operations Manager, Field Operations Manager, Event Operations Manager, Experiential Operations Manager, Logistics Manager, Operations Director, Field Marketing Operations Manager, Activation Operations Manager, Workforce Operations Manager Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
National Pop-Up Events Logistics FMCG Activations Operational Leadership Ready to lead the operational engine behind one of the UK's fastest-growing direct marketing businesses? Do you thrive on bringing hundreds of moving parts together, balancing logistics, people, compliance and commercial performance to deliver exceptional results? At Croci Collective , we don't organise events. We deliver high-performing sales activations at them across the US, Ireland and the US for the likes of HelloFresh, Green Chef, (url removed), The Modern Milkman, Beer 52. Every week our teams operate across multiple consumer exhibitions, retail venues and live events throughout the UK and Ireland on behalf of leading FMCG and subscription brands. Behind every successful campaign is an operational machine coordinating people, equipment, logistics, compliance and performance. We're now looking for a commercially minded Head of Operations to lead that machine. Working alongside the CEO, you'll play a key role in building scalable operational excellence while remaining close to the day-to-day delivery of a fast-moving, ambitious business. P.S. We love fun, engaging and friendly people who genuinely represent our culture. The Role at a Glance: Head of Operations Hybrid - London Based with Regular UK Event Travel (ideally 2 hours from London) £70,000 - £80,000 DOE + Up to £20,000 Performance Bonus (OTE £100,000) Plus Car Allowance / Travel Support, Potential Profit Share Opportunity & More Full Time - Permanent Reporting to: CEO Company: High-Growth Direct Marketing & Consumer Events Business Clients: Leading Subscription, FMCG & Consumer Brands Culture: Entrepreneurial Hands-On Fast-Paced Collaborative High Accountability Your Background / Skills: Operations Leadership, Logistics, Pop-Up Events, Experiential Marketing, FMCG Activations, Workforce Planning, IR35 Compliance, Contractor Management, Warehouse Operations, Compliance Welcome to Croci Collective We are Croci Collective, one of the UK's fastest-growing direct marketing businesses specialising in subscription product sales through consumer exhibitions, retail activations and live events nationwide. Working with some of the UK's best-known consumer and FMCG brands, we deploy high-performing sales teams across a packed calendar of events throughout the UK and Ireland. Our success is built on exceptional operational delivery. Every week we're coordinating people, logistics, transport, accommodation, equipment and client expectations across multiple live activations. It takes strong leadership, commercial awareness and operational excellence to keep everything running smoothly. As we continue to scale, including exciting international growth plans, we're looking for a Head of Operations who can build operational excellence while remaining close to the detail that makes our business successful. Where You'll Make an Impact: This isn't a traditional corporate operations role. Likewise, this isn't an event organiser position. We're looking for someone who understands the operational challenges behind delivering multiple pop-up activations nationwide, rather than organising one-off corporate events or conferences. You'll lead the operational delivery behind multiple live campaigns running simultaneously across the UK, overseeing logistics, workforce deployment, warehouse operations, contractor compliance, transport planning and operational performance to ensure every campaign is delivered safely, efficiently and profitably. Working closely with the CEO, you'll strengthen operational processes, improve scalability and continue building the infrastructure needed to support Croci's ambitious growth plans. What Your Day Might Look Like: • Leading operational delivery across nationwide pop-up events and exhibition campaigns • Overseeing workforce planning, logistics, transport, accommodation and equipment movement • Managing operational activity across multiple concurrent live events and activations • Supporting warehouse operations and logistics planning in a client facing - events, promotions, brand events or related space. • Leading freelance workforce planning, deployment and contractor management • Ensuring operational compliance, including a strong understanding of IR35 and contractor engagement • Monitoring Health & Safety, operational risk and compliance across field activities • Managing relationships with venues, organisers, suppliers and client stakeholders • Developing scalable SOPs, workflows and operational processes • Driving KPI reporting, operational performance and continuous improvement initiatives • Supporting operational budgeting, campaign profitability and cost control • Coaching, mentoring and developing Operational Managers and wider teams • Acting as the senior escalation point for operational challenges and client delivery • Championing systems, automation and operational improvements • Supporting future UK growth and international expansion initiatives About You: You'll probably come from a business where operational logistics are critical to successful delivery. Perhaps you've worked within field marketing, retail activation, experiential marketing, consumer events, exhibition services, FMCG or another operationally complex environment involving multiple concurrent sites and large field-based teams. You'll likely bring: • Proven experience leading complex operational functions within fast-paced environments • Strong experience managing logistics across multiple live projects, campaigns or field operations • Experience managing freelance or contractor workforces, with a sound understanding of IR35 compliance • Knowledge of warehouse, transport or field logistics operations • Strong commercial awareness with experience managing operational budgets and performance • Excellent organisational skills with the ability to prioritise multiple moving parts • Experience leading managers and building high-performing operational teams • Strong stakeholder management and relationship-building skills • A hands-on, pragmatic approach with the confidence to roll your sleeves up whenever needed • The ability to balance operational delivery with longer-term business improvement Ideal Backgrounds May Include: • Field Marketing • Experiential Marketing • Retail Activations • Consumer Brand Activations • FMCG Operations • Exhibition Services • Promotional Staffing • Event Logistics • Multi-Site Operations • Field Operations Why Join Croci Collective? • Become a key member of the senior leadership team • Work directly alongside the CEO with genuine influence over the future of the business • Lead operational delivery for nationally recognised consumer brands • Help shape the operational infrastructure of a rapidly scaling business • Fast-paced, entrepreneurial culture where good ideas become reality quickly • Performance bonus with realistic OTE of £100,000 • Long-term progression and potential profit share opportunity • High levels of autonomy, ownership and variety If you're an operational leader who enjoys solving complex logistical challenges, leading people and building scalable operational excellence, we'd love to hear from you. Apply today and help shape the next chapter of Croci Collective's growth journey. Your Experience / Background / Previous Roles May Include: Head of Operations, Operations Manager, Senior Operations Manager, Regional Operations Manager, Field Operations Manager, Event Operations Manager, Experiential Operations Manager, Logistics Manager, Operations Director, Field Marketing Operations Manager, Activation Operations Manager, Workforce Operations Manager Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jul 11, 2026
Full time
National Pop-Up Events Logistics FMCG Activations Operational Leadership Ready to lead the operational engine behind one of the UK's fastest-growing direct marketing businesses? Do you thrive on bringing hundreds of moving parts together, balancing logistics, people, compliance and commercial performance to deliver exceptional results? At Croci Collective , we don't organise events. We deliver high-performing sales activations at them across the US, Ireland and the US for the likes of HelloFresh, Green Chef, (url removed), The Modern Milkman, Beer 52. Every week our teams operate across multiple consumer exhibitions, retail venues and live events throughout the UK and Ireland on behalf of leading FMCG and subscription brands. Behind every successful campaign is an operational machine coordinating people, equipment, logistics, compliance and performance. We're now looking for a commercially minded Head of Operations to lead that machine. Working alongside the CEO, you'll play a key role in building scalable operational excellence while remaining close to the day-to-day delivery of a fast-moving, ambitious business. P.S. We love fun, engaging and friendly people who genuinely represent our culture. The Role at a Glance: Head of Operations Hybrid - London Based with Regular UK Event Travel (ideally 2 hours from London) £70,000 - £80,000 DOE + Up to £20,000 Performance Bonus (OTE £100,000) Plus Car Allowance / Travel Support, Potential Profit Share Opportunity & More Full Time - Permanent Reporting to: CEO Company: High-Growth Direct Marketing & Consumer Events Business Clients: Leading Subscription, FMCG & Consumer Brands Culture: Entrepreneurial Hands-On Fast-Paced Collaborative High Accountability Your Background / Skills: Operations Leadership, Logistics, Pop-Up Events, Experiential Marketing, FMCG Activations, Workforce Planning, IR35 Compliance, Contractor Management, Warehouse Operations, Compliance Welcome to Croci Collective We are Croci Collective, one of the UK's fastest-growing direct marketing businesses specialising in subscription product sales through consumer exhibitions, retail activations and live events nationwide. Working with some of the UK's best-known consumer and FMCG brands, we deploy high-performing sales teams across a packed calendar of events throughout the UK and Ireland. Our success is built on exceptional operational delivery. Every week we're coordinating people, logistics, transport, accommodation, equipment and client expectations across multiple live activations. It takes strong leadership, commercial awareness and operational excellence to keep everything running smoothly. As we continue to scale, including exciting international growth plans, we're looking for a Head of Operations who can build operational excellence while remaining close to the detail that makes our business successful. Where You'll Make an Impact: This isn't a traditional corporate operations role. Likewise, this isn't an event organiser position. We're looking for someone who understands the operational challenges behind delivering multiple pop-up activations nationwide, rather than organising one-off corporate events or conferences. You'll lead the operational delivery behind multiple live campaigns running simultaneously across the UK, overseeing logistics, workforce deployment, warehouse operations, contractor compliance, transport planning and operational performance to ensure every campaign is delivered safely, efficiently and profitably. Working closely with the CEO, you'll strengthen operational processes, improve scalability and continue building the infrastructure needed to support Croci's ambitious growth plans. What Your Day Might Look Like: • Leading operational delivery across nationwide pop-up events and exhibition campaigns • Overseeing workforce planning, logistics, transport, accommodation and equipment movement • Managing operational activity across multiple concurrent live events and activations • Supporting warehouse operations and logistics planning in a client facing - events, promotions, brand events or related space. • Leading freelance workforce planning, deployment and contractor management • Ensuring operational compliance, including a strong understanding of IR35 and contractor engagement • Monitoring Health & Safety, operational risk and compliance across field activities • Managing relationships with venues, organisers, suppliers and client stakeholders • Developing scalable SOPs, workflows and operational processes • Driving KPI reporting, operational performance and continuous improvement initiatives • Supporting operational budgeting, campaign profitability and cost control • Coaching, mentoring and developing Operational Managers and wider teams • Acting as the senior escalation point for operational challenges and client delivery • Championing systems, automation and operational improvements • Supporting future UK growth and international expansion initiatives About You: You'll probably come from a business where operational logistics are critical to successful delivery. Perhaps you've worked within field marketing, retail activation, experiential marketing, consumer events, exhibition services, FMCG or another operationally complex environment involving multiple concurrent sites and large field-based teams. You'll likely bring: • Proven experience leading complex operational functions within fast-paced environments • Strong experience managing logistics across multiple live projects, campaigns or field operations • Experience managing freelance or contractor workforces, with a sound understanding of IR35 compliance • Knowledge of warehouse, transport or field logistics operations • Strong commercial awareness with experience managing operational budgets and performance • Excellent organisational skills with the ability to prioritise multiple moving parts • Experience leading managers and building high-performing operational teams • Strong stakeholder management and relationship-building skills • A hands-on, pragmatic approach with the confidence to roll your sleeves up whenever needed • The ability to balance operational delivery with longer-term business improvement Ideal Backgrounds May Include: • Field Marketing • Experiential Marketing • Retail Activations • Consumer Brand Activations • FMCG Operations • Exhibition Services • Promotional Staffing • Event Logistics • Multi-Site Operations • Field Operations Why Join Croci Collective? • Become a key member of the senior leadership team • Work directly alongside the CEO with genuine influence over the future of the business • Lead operational delivery for nationally recognised consumer brands • Help shape the operational infrastructure of a rapidly scaling business • Fast-paced, entrepreneurial culture where good ideas become reality quickly • Performance bonus with realistic OTE of £100,000 • Long-term progression and potential profit share opportunity • High levels of autonomy, ownership and variety If you're an operational leader who enjoys solving complex logistical challenges, leading people and building scalable operational excellence, we'd love to hear from you. Apply today and help shape the next chapter of Croci Collective's growth journey. Your Experience / Background / Previous Roles May Include: Head of Operations, Operations Manager, Senior Operations Manager, Regional Operations Manager, Field Operations Manager, Event Operations Manager, Experiential Operations Manager, Logistics Manager, Operations Director, Field Marketing Operations Manager, Activation Operations Manager, Workforce Operations Manager Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Job Title: Broker Underwriting Specialist Location: London Hybrid 2 days WFH Job Type: 3 month temporary assignment Salary: 18.00 to 19.50 per hour, DOE - annual salary equivalent of 35,000 to 38,000 About the position of Broker Underwriting Specialist: We are seeking an experienced residential mortgage professional to join our client on an initial 3-month temporary assignment, with the potential for a permanent opportunity subject to ongoing business volumes and requirements. This role would suit an experienced Mortgage Underwriter, or a highly capable Underwriting Support professional, Case Manager, or Assistant Underwriter with strong residential mortgage experience who is ready to take the next step. The successful candidate will need to hit the ground running, with a strong understanding of residential mortgage products, lending policy, and the mortgage application journey. You will be responsible for assessing and progressing cases efficiently, reviewing documentation, applying lending criteria, and working closely with brokers and internal teams to deliver excellent customer outcomes. This is an excellent opportunity for someone who already understands the mortgage process, can make an immediate impact, and is looking for the potential to build a longer-term career with the business, subject to future requirements. Responsibilities for the position of Broker Underwriting Specialist: Manage a pipeline of residential mortgage applications Assess applications against lending policy, criteria, and risk appetite, making sound underwriting decisions Review supporting documentation, including income evidence, credit information, valuations, and affordability details Proactively manage outstanding requirements and work with brokers and internal teams to progress cases efficiently Ensure all applications are handled accurately, compliantly, and within agreed service levels Escalate complex or non-standard cases where required, providing clear rationale and supporting information Experience required for the position of Broker Underwriting Specialist: Previous experience in Underwriting, Case Management, Underwriting Support, or Broker Desk roles within residential mortgage experience gained with a lender or packager Confident in managing applications end-to-end Strong awareness of regulatory, compliance, and customer outcome requirements within a lending environment Proven ability to work accurately and efficiently in a fast-paced, SLA-driven setting while supporting brokers and delivering great customer outcomes For more information regarding the role of Broker Underwriting Specialist , please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Jul 11, 2026
Seasonal
Job Title: Broker Underwriting Specialist Location: London Hybrid 2 days WFH Job Type: 3 month temporary assignment Salary: 18.00 to 19.50 per hour, DOE - annual salary equivalent of 35,000 to 38,000 About the position of Broker Underwriting Specialist: We are seeking an experienced residential mortgage professional to join our client on an initial 3-month temporary assignment, with the potential for a permanent opportunity subject to ongoing business volumes and requirements. This role would suit an experienced Mortgage Underwriter, or a highly capable Underwriting Support professional, Case Manager, or Assistant Underwriter with strong residential mortgage experience who is ready to take the next step. The successful candidate will need to hit the ground running, with a strong understanding of residential mortgage products, lending policy, and the mortgage application journey. You will be responsible for assessing and progressing cases efficiently, reviewing documentation, applying lending criteria, and working closely with brokers and internal teams to deliver excellent customer outcomes. This is an excellent opportunity for someone who already understands the mortgage process, can make an immediate impact, and is looking for the potential to build a longer-term career with the business, subject to future requirements. Responsibilities for the position of Broker Underwriting Specialist: Manage a pipeline of residential mortgage applications Assess applications against lending policy, criteria, and risk appetite, making sound underwriting decisions Review supporting documentation, including income evidence, credit information, valuations, and affordability details Proactively manage outstanding requirements and work with brokers and internal teams to progress cases efficiently Ensure all applications are handled accurately, compliantly, and within agreed service levels Escalate complex or non-standard cases where required, providing clear rationale and supporting information Experience required for the position of Broker Underwriting Specialist: Previous experience in Underwriting, Case Management, Underwriting Support, or Broker Desk roles within residential mortgage experience gained with a lender or packager Confident in managing applications end-to-end Strong awareness of regulatory, compliance, and customer outcome requirements within a lending environment Proven ability to work accurately and efficiently in a fast-paced, SLA-driven setting while supporting brokers and delivering great customer outcomes For more information regarding the role of Broker Underwriting Specialist , please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
The Senior Risk Relationship Manager provides pivotal leadership in risk management, operational resilience, governance and data protection across Hope for Justice and Slave-Free Alliance globally. Advising on both threats, and opportunities across the organisation's portfolio, producing insights on emerging themes, particularly those affecting modern slavery and human trafficking, and NGO operations Operating at the second line of defence (L2), the role delivers independent oversight, guidance, and constructive challenge, strengthening risk management and compliance across the organisation. It supports and holds operational teams to account, ensuring risks are effectively identified, managed, and aligned with organisational risk appetite and governance requirements. Aligned with ISO 31000 principles, the role leads the development, maturation, and embedding of an enterprise risk approach that integrates risk into strategy, operations, and organisational culture, enabling clear ownership across both centralised and decentralised functions. The postholder works closely with operational and security leaders to strengthen organisational readiness for, and response to, major incidents and crises, ensuring effective escalation, coordination, and learning. The role also incorporates Data Protection within the remit and is responsible for monitoring and advising on the organisation's compliance with all applicable data protection laws. provide objective oversight without conflicts of interest. It is not expected that the role holder is an expert in every aspect of data protection legislation from the outset, but must be able to upskill as needed, interpret requirements, and collaborate with external specialists where appropriate. Their role focuses on promoting good data protection practice across the organisation, including ensuring staff awareness and adherence to internal processes (e.g. completion of training, conducting DPIAs, and following approved procedures) and leading on the creation of these where gaps are identified. Main Duties Risk Management Lead the strategic and operational development of the organisation's risk framework, ensuring alignment with ISO 31000 and organisational context Coordinate appropriate identification and management of risk across all senior leadership and accountable roles, ensuring coverages of all 12 classifications of risk per the HfJ framework: (Security; Safeguarding; Health & Safety; Financial; Corruption; People & Culture; Cyber, Information and IT; Governance; Legal & Compliance; Reputational; Quality; Strategic) Develop and oversee an annual roadmap and schedule to monitor, evaluate, and report on organisational risk maturity, risk strategies and risk transfer. Maintain and continuously improve risk reporting tools, registers, and dashboards for global risk tracking and visibility. Coordinate training and communication that promote collaboration and ownership of risk across functions. Provide clear and accessible risk reporting to senior leadership, country directors, and the Board of Trustees (via subcommittees). Risk Governance Lead coordination of the Risk & Compliance Committee, supporting the Chair to ensure key risks are accurately reported, well understood, and actively managed with Trustee oversight and governing mandates. Facilitate the setting of risk appetite and thresholds by the Board of Trustees, supporting their legal duties relating to risk, and ensuring organisational accountability. Author and maintain core risk policies in line with governance appetites and policy frameworks. Provide clear, concise and decision-oriented risk reporting to senior leadership and the Board of Trustees Strategy Integration Support strategy owners to plan and monitor achievement against commitments, identify delivery risks, and develop mitigation strategies. Author the organisation's annual Strategic Risk Outlook along with relevant country/thematic briefings. Embed risk-based thinking into decision-making, strategic planning and programme delivery to identify both threats and opportunities. Incident & Crisis Management Serve as a core member of the Incident and Crisis Management Teams (IMT/CMT), advising and supporting leadership and country teams during critical incidents. Coordinate internal investigations into serious incidents, liaising with the Charity Commission as required. Maintain the incident register, ensure robust documentation, and facilitate post-incident reviews, learning and feedback to risk registers. Support development of the organisation's complaints, accountability and whistleblowing mechanisms. Strengthen organisational readiness and resilience for potential high-impact events. Data Protection Compliance & Governance Keep the organisation on track with UK GDPR and equivalent laws in other regions. Make sure policies are up to date and actually used in day-to-day work. Offer clear, practical advice on what the law requires and how teams can meet it. Act as the central point of contact to the Information Commissioners Office (and other authorities) in the event of major data related incidents. Data Protection Impact Assessments (DPIAs) Lead the DPIA process and ensure alignment across the organisation. Help teams understand when a DPIA is needed and how to assess risks. Step in on complex or high-risk DPIAs to guide decision-making and agree on safeguards. Initiate DPIAs and involve the right people; providing oversight and guidance. Check that decisions and DPIA findings align with legal obligations. Advisory & Support Act as the go-to person for data protection questions from staff. Support project and operational teams to build privacy into new systems and ways of working. Advise on lawful bases, consent, transparency, and everyday compliance questions. Training & Awareness Lead the organisation's training and awareness activities relating to data protection. Risk Function: Connect DPIA outcomes with wider organisational risks. Ensure systems are designed with strong security and privacy controls. Key Result Areas Consistent application of the organisation's risk management framework. Clear and timely reporting of key risks and opportunities to governance bodies. Continuous improvement in risk maturity and learning culture. Professional, transparent, and effective incident and crisis management. Strong collaboration between risk, operations, and programme teams. Integration of risk considerations into major organisational strategies and initiatives. Consistent DPIAs in line with organizational risk. Soft Skills Strategic thinking - ability to connect detailed risks to big-picture objectives. Stakeholder engagement - builds credibility and trust at all levels. Adaptive communication - explains complex issues clearly and constructively. Problem-solving - confident and calm in uncertain situations. Execution - confident in the high-quality delivery of deep and complex work Collaboration - works effectively across teams and geographies. Emotional intelligence - empathetic, balanced, and composed in high-pressure situations. Resilience - maintains professionalism and focus through organisational change. Integrity - upholds confidentiality and ethical standards at all times. Technical Skills Strong understanding of enterprise risk management, ISO 31000, and governance structures. Experience analysing and reporting risks across multiple jurisdictions. Proven ability to design and maintain risk policies, frameworks, and guidance. Skilled in digital systems for risk and incident management (Power BI, Excel, PowerApps). Understanding of safeguarding, security, and cyber risks within an NGO context. Familiarity with Board governance processes and committee reporting. Experience leading after-action reviews and embedding organisational learning. Knowledge of modern slavery and human trafficking risks in global operations. Experience Minimum six years of relevant experience managing programmes, operations, or risk in international development, humanitarian, or human rights contexts. Experience managing serious incidents in security, safeguarding, reputational, or crisis areas. Experience working with Data Protection issues and management thereof Experience working across multiple countries or sectors (desirable). Education Educated to degree level Professional certification in risk management (ISO 31000, Institute of Risk Management), Global Governance, or a related field. With two additional years of professional experience desirable. Project management certification (PMD Pro, PRINCE2, Agile) desirable. We expect all our employees to understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that encounters our work and reporting concerns if they do arise. As part of Hope for Justice/Slave Free Alliance, you will benefit from an excellent package including: . click apply for full job details
Jul 11, 2026
Full time
The Senior Risk Relationship Manager provides pivotal leadership in risk management, operational resilience, governance and data protection across Hope for Justice and Slave-Free Alliance globally. Advising on both threats, and opportunities across the organisation's portfolio, producing insights on emerging themes, particularly those affecting modern slavery and human trafficking, and NGO operations Operating at the second line of defence (L2), the role delivers independent oversight, guidance, and constructive challenge, strengthening risk management and compliance across the organisation. It supports and holds operational teams to account, ensuring risks are effectively identified, managed, and aligned with organisational risk appetite and governance requirements. Aligned with ISO 31000 principles, the role leads the development, maturation, and embedding of an enterprise risk approach that integrates risk into strategy, operations, and organisational culture, enabling clear ownership across both centralised and decentralised functions. The postholder works closely with operational and security leaders to strengthen organisational readiness for, and response to, major incidents and crises, ensuring effective escalation, coordination, and learning. The role also incorporates Data Protection within the remit and is responsible for monitoring and advising on the organisation's compliance with all applicable data protection laws. provide objective oversight without conflicts of interest. It is not expected that the role holder is an expert in every aspect of data protection legislation from the outset, but must be able to upskill as needed, interpret requirements, and collaborate with external specialists where appropriate. Their role focuses on promoting good data protection practice across the organisation, including ensuring staff awareness and adherence to internal processes (e.g. completion of training, conducting DPIAs, and following approved procedures) and leading on the creation of these where gaps are identified. Main Duties Risk Management Lead the strategic and operational development of the organisation's risk framework, ensuring alignment with ISO 31000 and organisational context Coordinate appropriate identification and management of risk across all senior leadership and accountable roles, ensuring coverages of all 12 classifications of risk per the HfJ framework: (Security; Safeguarding; Health & Safety; Financial; Corruption; People & Culture; Cyber, Information and IT; Governance; Legal & Compliance; Reputational; Quality; Strategic) Develop and oversee an annual roadmap and schedule to monitor, evaluate, and report on organisational risk maturity, risk strategies and risk transfer. Maintain and continuously improve risk reporting tools, registers, and dashboards for global risk tracking and visibility. Coordinate training and communication that promote collaboration and ownership of risk across functions. Provide clear and accessible risk reporting to senior leadership, country directors, and the Board of Trustees (via subcommittees). Risk Governance Lead coordination of the Risk & Compliance Committee, supporting the Chair to ensure key risks are accurately reported, well understood, and actively managed with Trustee oversight and governing mandates. Facilitate the setting of risk appetite and thresholds by the Board of Trustees, supporting their legal duties relating to risk, and ensuring organisational accountability. Author and maintain core risk policies in line with governance appetites and policy frameworks. Provide clear, concise and decision-oriented risk reporting to senior leadership and the Board of Trustees Strategy Integration Support strategy owners to plan and monitor achievement against commitments, identify delivery risks, and develop mitigation strategies. Author the organisation's annual Strategic Risk Outlook along with relevant country/thematic briefings. Embed risk-based thinking into decision-making, strategic planning and programme delivery to identify both threats and opportunities. Incident & Crisis Management Serve as a core member of the Incident and Crisis Management Teams (IMT/CMT), advising and supporting leadership and country teams during critical incidents. Coordinate internal investigations into serious incidents, liaising with the Charity Commission as required. Maintain the incident register, ensure robust documentation, and facilitate post-incident reviews, learning and feedback to risk registers. Support development of the organisation's complaints, accountability and whistleblowing mechanisms. Strengthen organisational readiness and resilience for potential high-impact events. Data Protection Compliance & Governance Keep the organisation on track with UK GDPR and equivalent laws in other regions. Make sure policies are up to date and actually used in day-to-day work. Offer clear, practical advice on what the law requires and how teams can meet it. Act as the central point of contact to the Information Commissioners Office (and other authorities) in the event of major data related incidents. Data Protection Impact Assessments (DPIAs) Lead the DPIA process and ensure alignment across the organisation. Help teams understand when a DPIA is needed and how to assess risks. Step in on complex or high-risk DPIAs to guide decision-making and agree on safeguards. Initiate DPIAs and involve the right people; providing oversight and guidance. Check that decisions and DPIA findings align with legal obligations. Advisory & Support Act as the go-to person for data protection questions from staff. Support project and operational teams to build privacy into new systems and ways of working. Advise on lawful bases, consent, transparency, and everyday compliance questions. Training & Awareness Lead the organisation's training and awareness activities relating to data protection. Risk Function: Connect DPIA outcomes with wider organisational risks. Ensure systems are designed with strong security and privacy controls. Key Result Areas Consistent application of the organisation's risk management framework. Clear and timely reporting of key risks and opportunities to governance bodies. Continuous improvement in risk maturity and learning culture. Professional, transparent, and effective incident and crisis management. Strong collaboration between risk, operations, and programme teams. Integration of risk considerations into major organisational strategies and initiatives. Consistent DPIAs in line with organizational risk. Soft Skills Strategic thinking - ability to connect detailed risks to big-picture objectives. Stakeholder engagement - builds credibility and trust at all levels. Adaptive communication - explains complex issues clearly and constructively. Problem-solving - confident and calm in uncertain situations. Execution - confident in the high-quality delivery of deep and complex work Collaboration - works effectively across teams and geographies. Emotional intelligence - empathetic, balanced, and composed in high-pressure situations. Resilience - maintains professionalism and focus through organisational change. Integrity - upholds confidentiality and ethical standards at all times. Technical Skills Strong understanding of enterprise risk management, ISO 31000, and governance structures. Experience analysing and reporting risks across multiple jurisdictions. Proven ability to design and maintain risk policies, frameworks, and guidance. Skilled in digital systems for risk and incident management (Power BI, Excel, PowerApps). Understanding of safeguarding, security, and cyber risks within an NGO context. Familiarity with Board governance processes and committee reporting. Experience leading after-action reviews and embedding organisational learning. Knowledge of modern slavery and human trafficking risks in global operations. Experience Minimum six years of relevant experience managing programmes, operations, or risk in international development, humanitarian, or human rights contexts. Experience managing serious incidents in security, safeguarding, reputational, or crisis areas. Experience working with Data Protection issues and management thereof Experience working across multiple countries or sectors (desirable). Education Educated to degree level Professional certification in risk management (ISO 31000, Institute of Risk Management), Global Governance, or a related field. With two additional years of professional experience desirable. Project management certification (PMD Pro, PRINCE2, Agile) desirable. We expect all our employees to understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that encounters our work and reporting concerns if they do arise. As part of Hope for Justice/Slave Free Alliance, you will benefit from an excellent package including: . click apply for full job details
Job Title: Project Manager Location : Glasgow Contract: 6 months (PAYE) About the Role We are seeking a delivery-focused Project Manager with a proven track record of leading complex technology and business change initiatives within a financial services environment. In this role, you will be expected to quickly establish delivery structures, governance, and accountability across multiple teams, bringing vital clarity to programs that involve significant stakeholder engagement, dependencies, and delivery challenges. Key Responsibilities & Expectations Project Delivery & Governance: Implement robust RAID (Risks, Assumptions, Issues, Dependencies) management, governance controls, and executive reporting. Cross-Functional Coordination: Drive planning and dependency management across various teams and priorities, utilizing your experience in both Agile and hybrid delivery environments . Stakeholder Management: Build alignment and collaborate effectively across Business, Product, Technology, and Operations. Technical Oversight: Leverage your technical background to navigate the project management, change, and implementation risks associated with key technologies used at Barclays, primarily Java, React, Android, and iOS . What We Are Looking For Relevant Initiative Experience: You should have a strong background in supporting customer or platform migrations, regulatory/compliance-driven change, or digital channel and customer-facing technology initiatives. Transformation projects requiring improved governance and delivery rigor are a must. Technical Acumen: Your background should be more weighted toward being a Technical PM rather than a Business PM , demonstrating a strong ability to understand software development lifecycles and modern tech stacks. Proactive Self-Starter Mentality: We need a leader with an outcome-focused mindset rather than someone who simply reports status. You must proactively identify and resolve risks before escalation is required, introduce governance without being directed, and take complete ownership of delivery challenges. What Success Looks Like Within your first few months, you will have successfully established clear delivery plans, improved the visibility of risks and dependencies, strengthened governance, increased stakeholder confidence , and significantly accelerated progress across your aligned projects. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Jul 11, 2026
Full time
Job Title: Project Manager Location : Glasgow Contract: 6 months (PAYE) About the Role We are seeking a delivery-focused Project Manager with a proven track record of leading complex technology and business change initiatives within a financial services environment. In this role, you will be expected to quickly establish delivery structures, governance, and accountability across multiple teams, bringing vital clarity to programs that involve significant stakeholder engagement, dependencies, and delivery challenges. Key Responsibilities & Expectations Project Delivery & Governance: Implement robust RAID (Risks, Assumptions, Issues, Dependencies) management, governance controls, and executive reporting. Cross-Functional Coordination: Drive planning and dependency management across various teams and priorities, utilizing your experience in both Agile and hybrid delivery environments . Stakeholder Management: Build alignment and collaborate effectively across Business, Product, Technology, and Operations. Technical Oversight: Leverage your technical background to navigate the project management, change, and implementation risks associated with key technologies used at Barclays, primarily Java, React, Android, and iOS . What We Are Looking For Relevant Initiative Experience: You should have a strong background in supporting customer or platform migrations, regulatory/compliance-driven change, or digital channel and customer-facing technology initiatives. Transformation projects requiring improved governance and delivery rigor are a must. Technical Acumen: Your background should be more weighted toward being a Technical PM rather than a Business PM , demonstrating a strong ability to understand software development lifecycles and modern tech stacks. Proactive Self-Starter Mentality: We need a leader with an outcome-focused mindset rather than someone who simply reports status. You must proactively identify and resolve risks before escalation is required, introduce governance without being directed, and take complete ownership of delivery challenges. What Success Looks Like Within your first few months, you will have successfully established clear delivery plans, improved the visibility of risks and dependencies, strengthened governance, increased stakeholder confidence , and significantly accelerated progress across your aligned projects. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Partnerships Manager Contract: Permanent, full-time Location: Leamington Spa (Hybrid, 40-60% office-based) Reporting to: Head of Partnerships Salary: £42,000 per annum Charity People is delighted to be working in partnership with The Smallpeice Trust as they recruit a Partnerships Manager to join their ambitious and growing Business Development team. The Smallpeice Trust is one of the UK's leading STEM education charities, inspiring young people to explore careers in engineering, technology and science through transformative programmes delivered in partnership with businesses, funders and educators across the country. This is a fantastic opportunity for someone to help shape the next phase of the Trust's growth. With a strong foundation of long-standing supporters and an exciting new five-year strategy, the organisation is increasingly focused on securing larger, multi-year strategic partnerships that create meaningful impact for young people whilst building sustainable income for the future. The Partnerships Manager will play a pivotal role in identifying, developing and securing new funding partnerships whilst also managing a portfolio of existing supporters. Working closely with colleagues across marketing, programme delivery and impact, you'll develop compelling partnership opportunities, build relationships with senior stakeholders and contribute directly to the Trust's ambitious growth plans. Roles and Responsibilities Business Development & New Partnerships This role will be at the forefront of the Trust's growth ambitions, helping to identify and secure the next generation of strategic funding partners. Working with a broad range of organisations across industry, education and philanthropy, you'll build meaningful relationships that create lasting impact for young people while generating sustainable income for the Trust. This role will: Identify, develop and secure new corporate and strategic funding partnerships. Build and maintain a strong pipeline of high-value partnership opportunities. Develop compelling, costed proposals and partnership packages. Secure multi-year partnership agreements that support the organisation's long-term strategy. Represent the Trust at networking events, conferences and stakeholder meetings. Work collaboratively across teams to identify and maximise new opportunities. Partnership Management Manage a portfolio of existing corporate and strategic partners. Build strong, long-term relationships with key stakeholders. Produce reports, presentations and partnership updates. Identify opportunities to grow existing partnerships and deepen engagement. Coordinate with internal colleagues to ensure excellent partner experiences and programme delivery. Maintain accurate records, budgets and partnership information through CRM systems and reporting processes. About You We're looking for an ambitious and entrepreneurial relationship builder who enjoys developing new opportunities and turning conversations into meaningful partnerships. You will bring: A proven track record in business development, partnerships, account management or fundraising. Experience securing significant income, sponsorship or commercial partnerships. Strong proposal writing and presentation skills. Confidence building relationships with senior stakeholders and decision-makers. Excellent communication and influencing skills. A proactive approach and the ability to identify and pursue new opportunities independently. Experience managing multiple priorities and delivering against targets and deadlines. The ability to thrive within a collaborative and growing organisation where ideas are welcomed and initiative is encouraged. Experience within charities would be welcomed but is not essential. We are particularly interested in hearing from candidates with backgrounds in partnerships, business development, sponsorship, account management, education, STEM, membership, commercial or wider relationship management roles. One of the things that makes The Smallpeice Trust special is its culture. With a flat structure, highly engaged leadership team and supportive colleagues, this is an environment where people are encouraged to take ownership, spot opportunities and make things happen. As the organisation continues to grow its strategic partnerships programme, you'll have genuine scope to shape your portfolio and make a lasting impact. Want to apply? If this sounds like the perfect role for you, please contact Kevin with an updated CV. We would love to hear about your experience and share more details about this fantastic opportunity and how to formally apply. Applications close: Wednesday 5th August Interviews (in person): Friday 14th August (in person) Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Jul 11, 2026
Full time
Partnerships Manager Contract: Permanent, full-time Location: Leamington Spa (Hybrid, 40-60% office-based) Reporting to: Head of Partnerships Salary: £42,000 per annum Charity People is delighted to be working in partnership with The Smallpeice Trust as they recruit a Partnerships Manager to join their ambitious and growing Business Development team. The Smallpeice Trust is one of the UK's leading STEM education charities, inspiring young people to explore careers in engineering, technology and science through transformative programmes delivered in partnership with businesses, funders and educators across the country. This is a fantastic opportunity for someone to help shape the next phase of the Trust's growth. With a strong foundation of long-standing supporters and an exciting new five-year strategy, the organisation is increasingly focused on securing larger, multi-year strategic partnerships that create meaningful impact for young people whilst building sustainable income for the future. The Partnerships Manager will play a pivotal role in identifying, developing and securing new funding partnerships whilst also managing a portfolio of existing supporters. Working closely with colleagues across marketing, programme delivery and impact, you'll develop compelling partnership opportunities, build relationships with senior stakeholders and contribute directly to the Trust's ambitious growth plans. Roles and Responsibilities Business Development & New Partnerships This role will be at the forefront of the Trust's growth ambitions, helping to identify and secure the next generation of strategic funding partners. Working with a broad range of organisations across industry, education and philanthropy, you'll build meaningful relationships that create lasting impact for young people while generating sustainable income for the Trust. This role will: Identify, develop and secure new corporate and strategic funding partnerships. Build and maintain a strong pipeline of high-value partnership opportunities. Develop compelling, costed proposals and partnership packages. Secure multi-year partnership agreements that support the organisation's long-term strategy. Represent the Trust at networking events, conferences and stakeholder meetings. Work collaboratively across teams to identify and maximise new opportunities. Partnership Management Manage a portfolio of existing corporate and strategic partners. Build strong, long-term relationships with key stakeholders. Produce reports, presentations and partnership updates. Identify opportunities to grow existing partnerships and deepen engagement. Coordinate with internal colleagues to ensure excellent partner experiences and programme delivery. Maintain accurate records, budgets and partnership information through CRM systems and reporting processes. About You We're looking for an ambitious and entrepreneurial relationship builder who enjoys developing new opportunities and turning conversations into meaningful partnerships. You will bring: A proven track record in business development, partnerships, account management or fundraising. Experience securing significant income, sponsorship or commercial partnerships. Strong proposal writing and presentation skills. Confidence building relationships with senior stakeholders and decision-makers. Excellent communication and influencing skills. A proactive approach and the ability to identify and pursue new opportunities independently. Experience managing multiple priorities and delivering against targets and deadlines. The ability to thrive within a collaborative and growing organisation where ideas are welcomed and initiative is encouraged. Experience within charities would be welcomed but is not essential. We are particularly interested in hearing from candidates with backgrounds in partnerships, business development, sponsorship, account management, education, STEM, membership, commercial or wider relationship management roles. One of the things that makes The Smallpeice Trust special is its culture. With a flat structure, highly engaged leadership team and supportive colleagues, this is an environment where people are encouraged to take ownership, spot opportunities and make things happen. As the organisation continues to grow its strategic partnerships programme, you'll have genuine scope to shape your portfolio and make a lasting impact. Want to apply? If this sounds like the perfect role for you, please contact Kevin with an updated CV. We would love to hear about your experience and share more details about this fantastic opportunity and how to formally apply. Applications close: Wednesday 5th August Interviews (in person): Friday 14th August (in person) Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Job Description: Health, Safety & Environment (HSE) Manager Location: Plymouth, UK, with full-time on-site Salary: £63,000 - £74,000(depending on knowledge & experience), annual bonus, benefits, car allowance Lead the Cultural Shift. Protect Our People. Shape the Future. At Mars, safety is not a priority - it is a value. And we firmly believe that every accident is preventable. We are looking for an inspiring Health, Safety & Environment Manager to join our Plymouth leadership team and lead a step-change in how safety and environmental excellence are embedded into our culture. This is not just a technical HSE role - it is a people leadership role focused on influencing mindsets, driving ownership, and ensuring safety is lived every day by every Associate. As a key member of the Site Leadership Team, you will shape and deliver the site's HSE strategy, champion Mars Supply Excellence (MSE) Safety Pillar deployment, and build a culture where speaking up, accountability, and proactive risk management are the norm. What would be your key responsibilities? Cultural Leadership & Engagement: Lead a visible cultural shift aligned with the belief that every accident is preventable Coach and challenge leaders at all levels to role model the right safety behaviours Create an engaging HSE culture that energises Associates and strengthens accountability Partner with operations, engineering and technical teams to embed safety into daily routines Strategy & Governance: Develop and deploy the site HSE strategy and roadmap aligned with corporate and regulatory standards Own and continuously improve the site's Integrated Occupational Health, Safety & Environment Management System Maintain compliance with ISO45001 and ISO14001:2015 Lead the Mars Supply Excellence Safety Pillar at the site level Risk Management & Assurance: Define, coordinate and maintain HSE risk assessments and emergency procedures Ensure robust serious incident investigations and sustainable corrective actions Lead site audit programmes and ensure timely closure of actions Act as primary contact for external advisory bodies, regulators, and insurers Capability Building & Sustainability: Deliver training and coaching that strengthens HSE knowledge and ownership across the site Analyse and communicate HSE data and trends to drive proactive improvement Drive continuous improvement initiatives that enhance safety and environmental performance Lead site security policy and asset conservation improvements What are we looking for? A People-First Leader: Proven ability to inspire, coach and influence in a manufacturing environment Strong communication skills with the confidence to challenge constructively Collaborative approach - able to work through others and build strong relationships at all levels Demonstrated ability to drive behavioural change, not just process compliance Technical Expertise: Degree, HND or HNC in Science, Mechanical or Electrical Engineering (or equivalent) NEBOSH Certificate/Diploma (essential); IEMA or MSc/PGC in Occupational Health & Safety desirable Strong knowledge of UK and European HSE legislation Experience maintaining or leading safety/environmental management systems in manufacturing Results-Driven & Strategic: Logical, independent thinker who can prioritise effectively Track record of delivering results through teams Comfortable balancing strategic direction with operational execution What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles Join a purpose-driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University An industry-competitive salary and benefits package, including a company bonus Mars is committed to providing access, equal opportunity, and reasonable adjustments for individuals with disabilities, long-term health conditions, or who are neurodiverse during the application and recruitment process. To request reasonable adjustments, complete our Reasonable Adjustment Request Form here
Jul 11, 2026
Full time
Job Description: Health, Safety & Environment (HSE) Manager Location: Plymouth, UK, with full-time on-site Salary: £63,000 - £74,000(depending on knowledge & experience), annual bonus, benefits, car allowance Lead the Cultural Shift. Protect Our People. Shape the Future. At Mars, safety is not a priority - it is a value. And we firmly believe that every accident is preventable. We are looking for an inspiring Health, Safety & Environment Manager to join our Plymouth leadership team and lead a step-change in how safety and environmental excellence are embedded into our culture. This is not just a technical HSE role - it is a people leadership role focused on influencing mindsets, driving ownership, and ensuring safety is lived every day by every Associate. As a key member of the Site Leadership Team, you will shape and deliver the site's HSE strategy, champion Mars Supply Excellence (MSE) Safety Pillar deployment, and build a culture where speaking up, accountability, and proactive risk management are the norm. What would be your key responsibilities? Cultural Leadership & Engagement: Lead a visible cultural shift aligned with the belief that every accident is preventable Coach and challenge leaders at all levels to role model the right safety behaviours Create an engaging HSE culture that energises Associates and strengthens accountability Partner with operations, engineering and technical teams to embed safety into daily routines Strategy & Governance: Develop and deploy the site HSE strategy and roadmap aligned with corporate and regulatory standards Own and continuously improve the site's Integrated Occupational Health, Safety & Environment Management System Maintain compliance with ISO45001 and ISO14001:2015 Lead the Mars Supply Excellence Safety Pillar at the site level Risk Management & Assurance: Define, coordinate and maintain HSE risk assessments and emergency procedures Ensure robust serious incident investigations and sustainable corrective actions Lead site audit programmes and ensure timely closure of actions Act as primary contact for external advisory bodies, regulators, and insurers Capability Building & Sustainability: Deliver training and coaching that strengthens HSE knowledge and ownership across the site Analyse and communicate HSE data and trends to drive proactive improvement Drive continuous improvement initiatives that enhance safety and environmental performance Lead site security policy and asset conservation improvements What are we looking for? A People-First Leader: Proven ability to inspire, coach and influence in a manufacturing environment Strong communication skills with the confidence to challenge constructively Collaborative approach - able to work through others and build strong relationships at all levels Demonstrated ability to drive behavioural change, not just process compliance Technical Expertise: Degree, HND or HNC in Science, Mechanical or Electrical Engineering (or equivalent) NEBOSH Certificate/Diploma (essential); IEMA or MSc/PGC in Occupational Health & Safety desirable Strong knowledge of UK and European HSE legislation Experience maintaining or leading safety/environmental management systems in manufacturing Results-Driven & Strategic: Logical, independent thinker who can prioritise effectively Track record of delivering results through teams Comfortable balancing strategic direction with operational execution What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles Join a purpose-driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University An industry-competitive salary and benefits package, including a company bonus Mars is committed to providing access, equal opportunity, and reasonable adjustments for individuals with disabilities, long-term health conditions, or who are neurodiverse during the application and recruitment process. To request reasonable adjustments, complete our Reasonable Adjustment Request Form here
