Job Description
Derby Complex engineered solutions to £75,000 + bonus
Midlands base Complex engineered solutions to £75,000 + bonus
This is an opportunity to step into a high-profile role managing a key customer relationship for my client.
In this role, you'll be the commercial and programme lead for a long-term strategic contract with a major manufacturer, working at the heart of a business that delivers specialist engineered products and solutions.
This isn't just project management. It isn't just account management either.
It's a role for someone who enjoys building trusted customer relationships, coordinating complex programmes, negotiating with suppliers and spotting opportunities to grow an already successful partnership.
You'll work closely with colleagues across an international group, bringing together engineering, supply chain and commercial teams to ensure projects are delivered successfully while identifying opportunities to expand the contract over time.
What you'll be doing
- Taking ownership of a major strategic customer account, ensuring outstanding delivery, commercial performance and customer satisfaction
- Building strong relationships with customer stakeholders across engineering, procurement, production and programme teams and supporting international sales teams
- Coordinating projects from order to delivery, ensuring all KPIs are met
- Managing the supply chain, negotiating with suppliers and driving improvements in cost, quality and delivery
- Identifying opportunities to grow the account through additional products, projects and services
- Helping shape the future direction of the business as the contract continues to develop and other opportunities arise
About you
You might already be a Programme Manager, Project Manager, Key Account Manager, or Commercial Manager looking for a broader role with greater responsibility.
You'll career should include most of the following:
- Experience delivering projects, programmes or major customer accounts within an engineering, manufacturing or industrial environment
- Strong customer-facing and stakeholder management skills
- Good commercial awareness and confidence negotiating with customers and suppliers
- The ability to coordinate multiple activities and keep complex programmes moving
- Some knowledge of engineering: you don't need to be an engineer, but you'll be comfortable working alongside them
- A collaborative approach and the confidence to work with colleagues and customers across different countries and cultures
I'm looking for someone with the ambition to grow in this role and with the business.
This role offers genuine scope to develop into a senior commercial and programme leadership position within an international business. If you've built solid experience in project or programme management and excel in the commercial side of customer relationships, this is an opportunity to take the next step in your career.
