Focus 5 Recruitment is delighted to be working with a well established and growing business in the heath and beauty sector to help them recruit a Marketing Operations Coordinator. This is an exciting opportunity for a highly organised and proactive individual looking to take the next step in their career. Sitting at the heart of a busy marketing team, you'll play a key role in coordinating campaigns, events, systems and operational projects, helping to ensure the smooth delivery of marketing activity across the business. This is far more than an administrative position. We're looking for someone who enjoys taking ownership, thrives in a fast-paced environment and wants to make a genuine impact on how a marketing function operates day to day. About the Role As Marketing Operations Coordinator, you'll be responsible for supporting the successful delivery of marketing campaigns, events and projects, whilst helping to improve processes and maintain efficient ways of working across the team. You'll be a natural organiser who enjoys bringing structure to busy projects, coordinating multiple stakeholders and ensuring nothing slips through the cracks. Key Responsibilities for the Marketing Operations Coordinator Coordinate the delivery of marketing campaigns, projects and initiatives across the business Manage project timelines, ensuring deadlines, assets and stakeholders remain aligned Support CRM management, lead tracking, reporting and campaign administration Coordinate exhibitions, events and marketing activities, including suppliers, logistics and promotional materials Manage marketing stock, purchase orders, invoicing and operational documentation Identify opportunities to improve processes, systems and ways of working across the marketing function Experience and Skills We're Looking For Experience coordinating projects, campaigns or operations within a marketing or commercial environment Excellent organisational skills with the ability to manage multiple projects simultaneously Strong communication and stakeholder management skills Experience using CRM platforms such as HubSpot, Salesforce, Zoho, Mailchimp or similar A proactive, solutions-focused approach with excellent attention to detail Full UK driving licence and access to a vehicle, with confidence working in a fast-paced environment This is a fantastic opportunity to join a collaborative and ambitious team where you'll be given ownership, variety and the opportunity to make a real impact. If you're looking for a role where you can take responsibility, improve processes and play a key part in the success of a busy marketing function, we'd love to hear from you. For immediate consideration and further details, please apply ASAP.
Jul 07, 2026
Full time
Focus 5 Recruitment is delighted to be working with a well established and growing business in the heath and beauty sector to help them recruit a Marketing Operations Coordinator. This is an exciting opportunity for a highly organised and proactive individual looking to take the next step in their career. Sitting at the heart of a busy marketing team, you'll play a key role in coordinating campaigns, events, systems and operational projects, helping to ensure the smooth delivery of marketing activity across the business. This is far more than an administrative position. We're looking for someone who enjoys taking ownership, thrives in a fast-paced environment and wants to make a genuine impact on how a marketing function operates day to day. About the Role As Marketing Operations Coordinator, you'll be responsible for supporting the successful delivery of marketing campaigns, events and projects, whilst helping to improve processes and maintain efficient ways of working across the team. You'll be a natural organiser who enjoys bringing structure to busy projects, coordinating multiple stakeholders and ensuring nothing slips through the cracks. Key Responsibilities for the Marketing Operations Coordinator Coordinate the delivery of marketing campaigns, projects and initiatives across the business Manage project timelines, ensuring deadlines, assets and stakeholders remain aligned Support CRM management, lead tracking, reporting and campaign administration Coordinate exhibitions, events and marketing activities, including suppliers, logistics and promotional materials Manage marketing stock, purchase orders, invoicing and operational documentation Identify opportunities to improve processes, systems and ways of working across the marketing function Experience and Skills We're Looking For Experience coordinating projects, campaigns or operations within a marketing or commercial environment Excellent organisational skills with the ability to manage multiple projects simultaneously Strong communication and stakeholder management skills Experience using CRM platforms such as HubSpot, Salesforce, Zoho, Mailchimp or similar A proactive, solutions-focused approach with excellent attention to detail Full UK driving licence and access to a vehicle, with confidence working in a fast-paced environment This is a fantastic opportunity to join a collaborative and ambitious team where you'll be given ownership, variety and the opportunity to make a real impact. If you're looking for a role where you can take responsibility, improve processes and play a key part in the success of a busy marketing function, we'd love to hear from you. For immediate consideration and further details, please apply ASAP.
Planning Coordinator Location: Coventry (Hybrid Working) Salary: 30,000 per annum Contract: 12 Month Fixed Term Contract Start Date: Immediate Are you an organised administrator who thrives in a fast-paced environment? Do you enjoy coordinating multiple tasks, building strong relationships and solving problems? If so, we'd love to hear from you. We're looking for a Planning Coordinator to join our friendly and supportive team of six based in Coventry. This is an excellent opportunity for someone with strong administrative experience who enjoys working collaboratively and takes pride in keeping things running smoothly. Working closely with the Planning Manager, you'll play a key role in managing and developing our UK field support locker network, ensuring customers receive an efficient, reliable service while supporting business growth. What you'll be doing Managing relationships with approximately 400 hosting partners, from national retailers to independent businesses. Acting as the first point of contact for day-to-day host enquiries, resolving issues and coordinating new site requests. Supporting new customer implementations by ensuring locker locations are planned and delivered to agreed deadlines. Matching engineers to suitable locker locations and identifying opportunities to expand network capacity. Monitoring locker capacity and performance to maximise efficiency across the network. Ensuring the locker estate remains compliant with Health & Safety requirements, including monitoring risk assessments and coordinating any required actions. Working with third-party site finders to identify new locations, assess suitability and coordinate legal documentation for new hosts. Liaising with internal maintenance teams and external installers to ensure installations are completed on schedule. Maintaining accurate records, host licence agreements and planning data. Supporting the team by responding quickly to operational issues and arranging alternative solutions where required. What we're looking for We're looking for someone who is highly organised, proactive and enjoys working with people. You'll be confident managing a varied workload and communicating with both internal teams and external partners. You'll ideally have: Previous experience in an administrative or coordination role. Excellent organisational skills and strong attention to detail. Confidence using Microsoft Outlook and Excel every day. Good working knowledge of Microsoft Office, including SharePoint. Excellent communication and relationship-building skills. A proactive approach with strong problem-solving abilities. A flexible, positive attitude and the ability to work well within a team. Geographical knowledge of the UK and Republic of Ireland would be advantageous. Experience using Salesforce would be a significant advantage, although full training will be provided. What you'll receive Salary of 30,000 Hybrid working based from our Coventry office. 12-month fixed-term contract with an immediate start. The opportunity to join a welcoming, supportive team of six. A varied role where no two days are the same. The chance to make a real impact within a growing and collaborative business. If you're a confident administrator with excellent organisational skills and enjoy coordinating people, processes and projects, we'd love to hear from you. Apply today for an immediate start.
Jul 06, 2026
Full time
Planning Coordinator Location: Coventry (Hybrid Working) Salary: 30,000 per annum Contract: 12 Month Fixed Term Contract Start Date: Immediate Are you an organised administrator who thrives in a fast-paced environment? Do you enjoy coordinating multiple tasks, building strong relationships and solving problems? If so, we'd love to hear from you. We're looking for a Planning Coordinator to join our friendly and supportive team of six based in Coventry. This is an excellent opportunity for someone with strong administrative experience who enjoys working collaboratively and takes pride in keeping things running smoothly. Working closely with the Planning Manager, you'll play a key role in managing and developing our UK field support locker network, ensuring customers receive an efficient, reliable service while supporting business growth. What you'll be doing Managing relationships with approximately 400 hosting partners, from national retailers to independent businesses. Acting as the first point of contact for day-to-day host enquiries, resolving issues and coordinating new site requests. Supporting new customer implementations by ensuring locker locations are planned and delivered to agreed deadlines. Matching engineers to suitable locker locations and identifying opportunities to expand network capacity. Monitoring locker capacity and performance to maximise efficiency across the network. Ensuring the locker estate remains compliant with Health & Safety requirements, including monitoring risk assessments and coordinating any required actions. Working with third-party site finders to identify new locations, assess suitability and coordinate legal documentation for new hosts. Liaising with internal maintenance teams and external installers to ensure installations are completed on schedule. Maintaining accurate records, host licence agreements and planning data. Supporting the team by responding quickly to operational issues and arranging alternative solutions where required. What we're looking for We're looking for someone who is highly organised, proactive and enjoys working with people. You'll be confident managing a varied workload and communicating with both internal teams and external partners. You'll ideally have: Previous experience in an administrative or coordination role. Excellent organisational skills and strong attention to detail. Confidence using Microsoft Outlook and Excel every day. Good working knowledge of Microsoft Office, including SharePoint. Excellent communication and relationship-building skills. A proactive approach with strong problem-solving abilities. A flexible, positive attitude and the ability to work well within a team. Geographical knowledge of the UK and Republic of Ireland would be advantageous. Experience using Salesforce would be a significant advantage, although full training will be provided. What you'll receive Salary of 30,000 Hybrid working based from our Coventry office. 12-month fixed-term contract with an immediate start. The opportunity to join a welcoming, supportive team of six. A varied role where no two days are the same. The chance to make a real impact within a growing and collaborative business. If you're a confident administrator with excellent organisational skills and enjoy coordinating people, processes and projects, we'd love to hear from you. Apply today for an immediate start.
Sales & Social Media Coordinator Full Time Office Based Competitive Salary + Bonus + Career Progression Looking for a role where you can combine sales, creativity and marketing? We're looking for an enthusiastic and organised Sales & Social Media Coordinator to join a growing business specialising in luxury architectural glazing solutions. This is a fantastic opportunity to work with a premium product, supporting architects, developers, contractors and homeowners on exciting high-end residential and commercial projects. If you're someone who enjoys speaking with people, keeping projects organised and creating engaging social media content, this could be the perfect next step in your career. No previous glazing experience is required we're looking for someone with the right attitude, excellent communication skills and a willingness to learn. The Role This is a varied position where you'll play a key role in both the sales process and the company's digital presence. Sales & CRM (60%) You'll be responsible for managing enquiries and ensuring every customer receives an outstanding experience. Your responsibilities will include: Managing incoming sales enquiries and qualifying new opportunities Maintaining and updating the HubSpot CRM system Tracking projects through the sales pipeline Following up on quotations and nurturing prospective customers Coordinating with the sales team to maximise conversions Managing WhatsApp communications through HubSpot Keeping accurate customer and project records Building strong relationships with architects, contractors and homeowners Social Media & Marketing (40%) You'll also help showcase some incredible architectural projects through engaging content. Responsibilities include: Capturing photos and videos of completed installations Creating engaging content for Instagram, LinkedIn, TikTok and Pinterest Producing Reels, project showcases and behind-the-scenes content Planning and scheduling social media posts Growing online engagement and interacting with followers Monitoring social media performance and suggesting new ideas About You Experienced in Sales Support, Customer Service, Marketing, Administration or Social Media An excellent communicator who enjoys building relationships Highly organised with strong attention to detail Creative and confident in producing social media content Comfortable learning new systems, including HubSpot CRM Familiar with Canva, Adobe Express or similar design software (preferred) Interested in architecture, interiors or premium home design (desirable but not essential) Most importantly, you'll be proactive, positive and eager to develop your career. What's On Offer Competitive salary Performance-related bonus Full HubSpot and product training Genuine career progression opportunities Work with a premium, design-led business experiencing continued growth Exposure to high-profile residential and commercial projects A supportive, friendly team environment Ongoing professional development and networking opportunities Why Apply? You'll become an integral part of a growing business, helping deliver exceptional customer experiences while building an engaging online presence that showcases some of the UK's most impressive architectural glazing projects. If you're looking for a role that offers variety, creativity, responsibility, and genuine opportunities to progress, we'd love to hear from you. Contact Harry on (phone number removed) and email your CV to (url removed).
Jul 06, 2026
Full time
Sales & Social Media Coordinator Full Time Office Based Competitive Salary + Bonus + Career Progression Looking for a role where you can combine sales, creativity and marketing? We're looking for an enthusiastic and organised Sales & Social Media Coordinator to join a growing business specialising in luxury architectural glazing solutions. This is a fantastic opportunity to work with a premium product, supporting architects, developers, contractors and homeowners on exciting high-end residential and commercial projects. If you're someone who enjoys speaking with people, keeping projects organised and creating engaging social media content, this could be the perfect next step in your career. No previous glazing experience is required we're looking for someone with the right attitude, excellent communication skills and a willingness to learn. The Role This is a varied position where you'll play a key role in both the sales process and the company's digital presence. Sales & CRM (60%) You'll be responsible for managing enquiries and ensuring every customer receives an outstanding experience. Your responsibilities will include: Managing incoming sales enquiries and qualifying new opportunities Maintaining and updating the HubSpot CRM system Tracking projects through the sales pipeline Following up on quotations and nurturing prospective customers Coordinating with the sales team to maximise conversions Managing WhatsApp communications through HubSpot Keeping accurate customer and project records Building strong relationships with architects, contractors and homeowners Social Media & Marketing (40%) You'll also help showcase some incredible architectural projects through engaging content. Responsibilities include: Capturing photos and videos of completed installations Creating engaging content for Instagram, LinkedIn, TikTok and Pinterest Producing Reels, project showcases and behind-the-scenes content Planning and scheduling social media posts Growing online engagement and interacting with followers Monitoring social media performance and suggesting new ideas About You Experienced in Sales Support, Customer Service, Marketing, Administration or Social Media An excellent communicator who enjoys building relationships Highly organised with strong attention to detail Creative and confident in producing social media content Comfortable learning new systems, including HubSpot CRM Familiar with Canva, Adobe Express or similar design software (preferred) Interested in architecture, interiors or premium home design (desirable but not essential) Most importantly, you'll be proactive, positive and eager to develop your career. What's On Offer Competitive salary Performance-related bonus Full HubSpot and product training Genuine career progression opportunities Work with a premium, design-led business experiencing continued growth Exposure to high-profile residential and commercial projects A supportive, friendly team environment Ongoing professional development and networking opportunities Why Apply? You'll become an integral part of a growing business, helping deliver exceptional customer experiences while building an engaging online presence that showcases some of the UK's most impressive architectural glazing projects. If you're looking for a role that offers variety, creativity, responsibility, and genuine opportunities to progress, we'd love to hear from you. Contact Harry on (phone number removed) and email your CV to (url removed).
A fantastic opportunity for a temporary Customer Service Coordinator to join a vibrant manufacturing business. Working within an existing Sales team, you will be responsible for managing the sales orders, dealing with customers and providing sales support. This is a temporary role until September. Job Description: Act as the primary point of contact for incoming customer emails and enquiries, effectively managing requests related to pricing, services, and complaints Prepare customer quotations, including bespoke product quotes, with support from the commercial team Process PODs and invoice requests within the correct timescales. Continuous improvement of sales processes and procedures Support the initial enquiry stage of projects, coordinating project bookings through Microsoft Teams and the CRM system. Candidate Requirements: Experience working within a sales/office environment is preferred Ability to use CRM systems and Microsoft Office Sales and commercial competence Excellent communication skills verbal and written Numeracy skills & ability to work with Excel analysis required Positive & professional attitude Be able to work to deadlinesCUSTOMER Hours: Monday - Friday 8:00 am 4:00 pm or 9:00 am 4:00 pm Salary: £28,000 - £30,000 DOE Per Hour Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region
Jul 05, 2026
Seasonal
A fantastic opportunity for a temporary Customer Service Coordinator to join a vibrant manufacturing business. Working within an existing Sales team, you will be responsible for managing the sales orders, dealing with customers and providing sales support. This is a temporary role until September. Job Description: Act as the primary point of contact for incoming customer emails and enquiries, effectively managing requests related to pricing, services, and complaints Prepare customer quotations, including bespoke product quotes, with support from the commercial team Process PODs and invoice requests within the correct timescales. Continuous improvement of sales processes and procedures Support the initial enquiry stage of projects, coordinating project bookings through Microsoft Teams and the CRM system. Candidate Requirements: Experience working within a sales/office environment is preferred Ability to use CRM systems and Microsoft Office Sales and commercial competence Excellent communication skills verbal and written Numeracy skills & ability to work with Excel analysis required Positive & professional attitude Be able to work to deadlinesCUSTOMER Hours: Monday - Friday 8:00 am 4:00 pm or 9:00 am 4:00 pm Salary: £28,000 - £30,000 DOE Per Hour Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently seeking a detail-oriented and proactive Facilities Coordinator to join our team at our prestigious site in Manchester! Key Responsibilities Manage and deliver extra works projects across client sites, ensuring compliance with contractual obligations and company standards. Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements. Oversee the planning, scheduling, and execution of additional works outside of core FM services. Prepare and submit quotations for extra works, ensuring accuracy and competitiveness. Raise Purchase Orders & Sales Orders for goods or services as required, in compliance of business controls at all times. Liaise with clients to understand requirements, provide updates, and maintain strong relationships. Coordinate with internal teams and subcontractors to ensure timely and cost-effective delivery. Monitor project budgets, costs, and profitability, reporting variances as required. Proactively involved in the client management of SHEP's (Safety, Health & Environment Process) to ensure relevant processes are in place and being adhered to. Maintain accurate documentation and records for all extra works projects. Identify opportunities for additional services and contribute to business growth. Resolve any issues or delays promptly to maintain client satisfaction. This is a fantastic opportunity to join a growing team with excellent career progression! Hours 8am - 5pm Monday to Friday Hybrid once trained Experience / Qualifications Proven experience in project management within FM or a related industry. Strong understanding of building services, maintenance, and compliance standards. Excellent communication and client-facing skills. Ability to manage budgets and deliver projects within financial targets. Proficient in MS Office and CAFM systems. Knowledge of health and safety legislation. Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Jul 05, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently seeking a detail-oriented and proactive Facilities Coordinator to join our team at our prestigious site in Manchester! Key Responsibilities Manage and deliver extra works projects across client sites, ensuring compliance with contractual obligations and company standards. Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements. Oversee the planning, scheduling, and execution of additional works outside of core FM services. Prepare and submit quotations for extra works, ensuring accuracy and competitiveness. Raise Purchase Orders & Sales Orders for goods or services as required, in compliance of business controls at all times. Liaise with clients to understand requirements, provide updates, and maintain strong relationships. Coordinate with internal teams and subcontractors to ensure timely and cost-effective delivery. Monitor project budgets, costs, and profitability, reporting variances as required. Proactively involved in the client management of SHEP's (Safety, Health & Environment Process) to ensure relevant processes are in place and being adhered to. Maintain accurate documentation and records for all extra works projects. Identify opportunities for additional services and contribute to business growth. Resolve any issues or delays promptly to maintain client satisfaction. This is a fantastic opportunity to join a growing team with excellent career progression! Hours 8am - 5pm Monday to Friday Hybrid once trained Experience / Qualifications Proven experience in project management within FM or a related industry. Strong understanding of building services, maintenance, and compliance standards. Excellent communication and client-facing skills. Ability to manage budgets and deliver projects within financial targets. Proficient in MS Office and CAFM systems. Knowledge of health and safety legislation. Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Lift Sales Coordinator Lift Industry, Technical Quotations, Repairs, Sales Support Rochester, Kent Basic Salary: 28,000 - 36,000 per annum (depending on experience) Benefits : Company Pension, Ongoing Training, Career Development, Supportive Team Marmon Lift Recruitment is recruiting a Lift Sales Coordinator to join a growing lift engineering business, supporting the preparation of technical quotations, coordinating repair projects, and helping drive commercial growth. This is far more than a traditional sales administration role. You'll work closely with the Sales, Repairs, Service, and Engineering teams, ensuring repair opportunities are accurately quoted, followed up on, and converted into completed work. Previous experience within the lift industry or a technical engineering environment is highly desirable. Commutable from: Maidstone, Ashford, Canterbury, Rochester, Chatham, Gillingham, Sittingbourne, Dartford, Sevenoaks, Tonbridge, Tunbridge Wells, and surrounding areas. The Lift Sales Coordinator Role Prepare quotations for lift repairs identified through engineer reports, LOLER inspections, insurance reports and reactive call-outs Review engineer recommendations and liaise with technical teams to ensure quotations are accurate and commercially competitive Follow up quotations with customers and secure purchase orders Build strong relationships with customers, providing excellent service throughout the quotation process Coordinate repair orders, preparing job packs & handing projects to the Repairs team Source competitive pricing for parts and materials from suppliers Maintain quotation records, sales trackers and CRM systems Support the commercial team with sales administration, reporting and customer account management Identify opportunities to maximise repair and modernisation sales The Ideal Lift Sales Coordinator Candidate Previous experience in a Sales Coordinator, Service Coordinator, Technical Sales Support or Commercial Administration role Organised and able to manage multiple quotations and priorities Strong communication and customer service skills Confident using Microsoft Office, particularly Excel, along with CRM or job management systems Previous experience within the lift industry or a technical engineering environment is highly desirable Knowledge of lift servicing, repairs, modernisation or LOLER reports is advantageous Apply for the Lift Sales Coordinator Position For a confidential conversation, call (phone number removed) (Monday - Friday) Ping us your CV by email: Marmon Lift Recruitment is passionate about understanding what truly matters in your next move before you begin an application or interview process. This commitment ensures we represent your best interests at all times.
Jul 05, 2026
Full time
Lift Sales Coordinator Lift Industry, Technical Quotations, Repairs, Sales Support Rochester, Kent Basic Salary: 28,000 - 36,000 per annum (depending on experience) Benefits : Company Pension, Ongoing Training, Career Development, Supportive Team Marmon Lift Recruitment is recruiting a Lift Sales Coordinator to join a growing lift engineering business, supporting the preparation of technical quotations, coordinating repair projects, and helping drive commercial growth. This is far more than a traditional sales administration role. You'll work closely with the Sales, Repairs, Service, and Engineering teams, ensuring repair opportunities are accurately quoted, followed up on, and converted into completed work. Previous experience within the lift industry or a technical engineering environment is highly desirable. Commutable from: Maidstone, Ashford, Canterbury, Rochester, Chatham, Gillingham, Sittingbourne, Dartford, Sevenoaks, Tonbridge, Tunbridge Wells, and surrounding areas. The Lift Sales Coordinator Role Prepare quotations for lift repairs identified through engineer reports, LOLER inspections, insurance reports and reactive call-outs Review engineer recommendations and liaise with technical teams to ensure quotations are accurate and commercially competitive Follow up quotations with customers and secure purchase orders Build strong relationships with customers, providing excellent service throughout the quotation process Coordinate repair orders, preparing job packs & handing projects to the Repairs team Source competitive pricing for parts and materials from suppliers Maintain quotation records, sales trackers and CRM systems Support the commercial team with sales administration, reporting and customer account management Identify opportunities to maximise repair and modernisation sales The Ideal Lift Sales Coordinator Candidate Previous experience in a Sales Coordinator, Service Coordinator, Technical Sales Support or Commercial Administration role Organised and able to manage multiple quotations and priorities Strong communication and customer service skills Confident using Microsoft Office, particularly Excel, along with CRM or job management systems Previous experience within the lift industry or a technical engineering environment is highly desirable Knowledge of lift servicing, repairs, modernisation or LOLER reports is advantageous Apply for the Lift Sales Coordinator Position For a confidential conversation, call (phone number removed) (Monday - Friday) Ping us your CV by email: Marmon Lift Recruitment is passionate about understanding what truly matters in your next move before you begin an application or interview process. This commitment ensures we represent your best interests at all times.
Job Title Customer Care Manager Location Wolverhampton (Office Based) Department Customer Care Reports To Operations Director Direct Reports Five Customer Care Coordinators/Administrators Company Size Approximately 600 employees Employment Type Full-Time, Permanent Role Purpose The Customer Care Manager is responsible for leading and developing the Customer Care department, ensuring the delivery of an efficient, professional and customer-focused aftercare service across all construction projects. Managing a team of five employees, the Customer Care Manager oversees the effective handling of customer enquiries, defects and complaints from project completion through the defects liability and warranty periods. Working closely with the Construction, Commercial, Technical and Sales departments, the post holder is responsible for driving service excellence, improving customer satisfaction and ensuring contractual and warranty obligations are fulfilled. This is a hands-on leadership role requiring excellent organisational skills, strong communication, sound commercial awareness and the ability to balance customer expectations with operational priorities. Key Responsibilities The Customer Care Manager will lead, motivate and develop a team of five Customer Care Coordinators and Administrators, creating a culture that promotes accountability, collaboration and outstanding customer service. The role includes setting departmental objectives, undertaking regular performance reviews, identifying training and development opportunities and ensuring that workloads are effectively managed to meet business priorities. The post holder will manage the day-to-day operation of the Customer Care department, ensuring all customer enquiries are logged accurately, acknowledged promptly and resolved within agreed service standards. Acting as the main escalation point for complex customer issues and complaints, the Customer Care Manager will maintain regular communication with customers, ensuring they remain informed throughout the defects resolution process. Responsibility extends to overseeing all reported defects from initial notification through to completion. The Customer Care Manager will coordinate remedial works with Site Managers, Contracts Managers and approved subcontractors, monitor progress against agreed timescales and ensure warranty obligations are fulfilled. The role also requires analysing recurring defects and working collaboratively with operational teams to identify root causes and implement improvements to minimise future occurrences. The Customer Care Manager will investigate complaints thoroughly and professionally, ensuring fair and timely resolutions are achieved while maintaining positive customer relationships. Accurate records of all complaints and corrective actions will be maintained, with trends monitored to identify opportunities for service improvement. The role requires close collaboration with Construction, Commercial, Technical and Sales teams, together with subcontractors and suppliers, to ensure customer issues are resolved efficiently and that information is communicated effectively across the business. The Customer Care Manager will also be responsible for monitoring departmental performance, maintaining accurate records within the company's customer relationship management and defect management systems, reviewing operational processes and implementing continuous improvements to enhance efficiency and customer satisfaction. Regular management reports will be prepared detailing customer satisfaction levels, complaint volumes, outstanding defects, response and completion times, warranty expenditure, contractor performance and departmental productivity. These reports will provide senior management with meaningful analysis and recommendations to support business improvement. The post holder will ensure compliance with company policies and procedures, maintain confidentiality and data protection standards in line with GDPR, and promote safe working practices when coordinating remedial works. Key Performance Indicators Success within the role will be measured through customer satisfaction scores, complaint resolution times, defect completion performance, reduction in outstanding defects, first-time resolution rates, warranty cost management, departmental productivity, responsiveness to customer enquiries and the engagement and performance of the Customer Care team. Person Specification The successful candidate will have significant experience within a Customer Care or Aftercare management role in the construction, housebuilding or property sector. Previous experience managing customer service teams is essential, together with a sound understanding of construction defects, remedial works and complaint resolution processes. The role requires excellent leadership and communication skills, strong organisational ability and the confidence to make informed decisions within a fast-paced environment. The successful individual will demonstrate commercial awareness, exceptional problem-solving skills and the ability to build effective working relationships across multiple departments and with external contractors. Proficiency in Microsoft Office applications and customer relationship management systems is essential. Experience of working with warranty providers such as NHBC, LABC Warranty or Premier Guarantee and knowledge of specialist defect management software would be advantageous. Qualifications Applicants should hold GCSEs, or equivalent qualifications, in English and Mathematics and possess a full UK Driving Licence. A higher-level qualification in Construction, Business Management or Customer Service, together with a recognised leadership or management qualification, would be desirable. Personal Attributes The successful candidate will demonstrate a customer-focused approach, professionalism and integrity in all aspects of their work. They will possess excellent interpersonal skills, resilience under pressure, sound judgement and strong organisational abilities. A proactive attitude towards continuous improvement, combined with the ability to inspire and develop others while taking ownership of departmental performance, will be essential to success in the role. Working Hours The position is a full-time, office-based role located in Wolverhampton, working Monday to Friday for 40 hours per week. Occasional travel to construction sites may be required to support operational activities and customer care requirements. What Success Looks Like Success in this role will be demonstrated by the development of a high-performing Customer Care team, consistently high levels of customer satisfaction, reduced defect resolution times, effective complaint management, strong collaborative relationships across the business and the implementation of continuous improvements that enhance both operational efficiency and the overall customer experience.
Jul 05, 2026
Full time
Job Title Customer Care Manager Location Wolverhampton (Office Based) Department Customer Care Reports To Operations Director Direct Reports Five Customer Care Coordinators/Administrators Company Size Approximately 600 employees Employment Type Full-Time, Permanent Role Purpose The Customer Care Manager is responsible for leading and developing the Customer Care department, ensuring the delivery of an efficient, professional and customer-focused aftercare service across all construction projects. Managing a team of five employees, the Customer Care Manager oversees the effective handling of customer enquiries, defects and complaints from project completion through the defects liability and warranty periods. Working closely with the Construction, Commercial, Technical and Sales departments, the post holder is responsible for driving service excellence, improving customer satisfaction and ensuring contractual and warranty obligations are fulfilled. This is a hands-on leadership role requiring excellent organisational skills, strong communication, sound commercial awareness and the ability to balance customer expectations with operational priorities. Key Responsibilities The Customer Care Manager will lead, motivate and develop a team of five Customer Care Coordinators and Administrators, creating a culture that promotes accountability, collaboration and outstanding customer service. The role includes setting departmental objectives, undertaking regular performance reviews, identifying training and development opportunities and ensuring that workloads are effectively managed to meet business priorities. The post holder will manage the day-to-day operation of the Customer Care department, ensuring all customer enquiries are logged accurately, acknowledged promptly and resolved within agreed service standards. Acting as the main escalation point for complex customer issues and complaints, the Customer Care Manager will maintain regular communication with customers, ensuring they remain informed throughout the defects resolution process. Responsibility extends to overseeing all reported defects from initial notification through to completion. The Customer Care Manager will coordinate remedial works with Site Managers, Contracts Managers and approved subcontractors, monitor progress against agreed timescales and ensure warranty obligations are fulfilled. The role also requires analysing recurring defects and working collaboratively with operational teams to identify root causes and implement improvements to minimise future occurrences. The Customer Care Manager will investigate complaints thoroughly and professionally, ensuring fair and timely resolutions are achieved while maintaining positive customer relationships. Accurate records of all complaints and corrective actions will be maintained, with trends monitored to identify opportunities for service improvement. The role requires close collaboration with Construction, Commercial, Technical and Sales teams, together with subcontractors and suppliers, to ensure customer issues are resolved efficiently and that information is communicated effectively across the business. The Customer Care Manager will also be responsible for monitoring departmental performance, maintaining accurate records within the company's customer relationship management and defect management systems, reviewing operational processes and implementing continuous improvements to enhance efficiency and customer satisfaction. Regular management reports will be prepared detailing customer satisfaction levels, complaint volumes, outstanding defects, response and completion times, warranty expenditure, contractor performance and departmental productivity. These reports will provide senior management with meaningful analysis and recommendations to support business improvement. The post holder will ensure compliance with company policies and procedures, maintain confidentiality and data protection standards in line with GDPR, and promote safe working practices when coordinating remedial works. Key Performance Indicators Success within the role will be measured through customer satisfaction scores, complaint resolution times, defect completion performance, reduction in outstanding defects, first-time resolution rates, warranty cost management, departmental productivity, responsiveness to customer enquiries and the engagement and performance of the Customer Care team. Person Specification The successful candidate will have significant experience within a Customer Care or Aftercare management role in the construction, housebuilding or property sector. Previous experience managing customer service teams is essential, together with a sound understanding of construction defects, remedial works and complaint resolution processes. The role requires excellent leadership and communication skills, strong organisational ability and the confidence to make informed decisions within a fast-paced environment. The successful individual will demonstrate commercial awareness, exceptional problem-solving skills and the ability to build effective working relationships across multiple departments and with external contractors. Proficiency in Microsoft Office applications and customer relationship management systems is essential. Experience of working with warranty providers such as NHBC, LABC Warranty or Premier Guarantee and knowledge of specialist defect management software would be advantageous. Qualifications Applicants should hold GCSEs, or equivalent qualifications, in English and Mathematics and possess a full UK Driving Licence. A higher-level qualification in Construction, Business Management or Customer Service, together with a recognised leadership or management qualification, would be desirable. Personal Attributes The successful candidate will demonstrate a customer-focused approach, professionalism and integrity in all aspects of their work. They will possess excellent interpersonal skills, resilience under pressure, sound judgement and strong organisational abilities. A proactive attitude towards continuous improvement, combined with the ability to inspire and develop others while taking ownership of departmental performance, will be essential to success in the role. Working Hours The position is a full-time, office-based role located in Wolverhampton, working Monday to Friday for 40 hours per week. Occasional travel to construction sites may be required to support operational activities and customer care requirements. What Success Looks Like Success in this role will be demonstrated by the development of a high-performing Customer Care team, consistently high levels of customer satisfaction, reduced defect resolution times, effective complaint management, strong collaborative relationships across the business and the implementation of continuous improvements that enhance both operational efficiency and the overall customer experience.
Aftercare Coordinator We are recruiting for an Aftercare Coordinator join our Shenstone based client. The business specialise in the design and production of innovative vehicle safety and security products. Their products range from cameras and digital video recorders through to reverse parking solutions and their customers range from individuals and small businesses through to extensive fleet work. They are a rapidly growing business and are looking to extend their dedicated and focused team. As an Aftercare Coordinator you will need to have/be: Computer literate, including a proficiency with email and MS Office Professional telephone manner Strong attention to detail Excellent communication and administrative skills Excellent organisation and time management skills with an ability to meet deadlines Ability to work co-operatively and collaboratively with all levels of employees, management and external agencies Ability to act and operate independently Good verbal and written communication skills Customer service experience would be an advantage Details: Salary : 26,000 Working Hours : Monday - Friday 9.00am - 5.00pm Location : Shenstone Duration : Permanent Role of Aftercare Coordinator Dealing with aftercare enquires and responding to customers Overseeing the aftercare aspect for a range of projects with different companies Building relationships and liaising with customers Booking in repairs Scheduling engineers workloads and jobs Liaising with after-care engineers to arrange schedules Liaising with technical and finance departments Preparing kits when required and ensuring that aftercare engineers are fully stocked each week Delivering a high level of customer service Responding to email enquiries Offering technical support when necessary Raising sales orders in preparation invoicing Providing feedback to customers Obtaining PO's and delivering the sales orders for invoicing once the repair has been completed Maintain various spreadsheets to track and meet Key Performance Indicators Ensure data is accurate and up-to-date for performance analysis Work closely with other departments to ensure smooth operations Provide feedback and suggestions for process improvements Benefits of working as an Aftercare Coordinator: 23 days plus bank holidays Free onsite parking Pension scheme
Jul 05, 2026
Full time
Aftercare Coordinator We are recruiting for an Aftercare Coordinator join our Shenstone based client. The business specialise in the design and production of innovative vehicle safety and security products. Their products range from cameras and digital video recorders through to reverse parking solutions and their customers range from individuals and small businesses through to extensive fleet work. They are a rapidly growing business and are looking to extend their dedicated and focused team. As an Aftercare Coordinator you will need to have/be: Computer literate, including a proficiency with email and MS Office Professional telephone manner Strong attention to detail Excellent communication and administrative skills Excellent organisation and time management skills with an ability to meet deadlines Ability to work co-operatively and collaboratively with all levels of employees, management and external agencies Ability to act and operate independently Good verbal and written communication skills Customer service experience would be an advantage Details: Salary : 26,000 Working Hours : Monday - Friday 9.00am - 5.00pm Location : Shenstone Duration : Permanent Role of Aftercare Coordinator Dealing with aftercare enquires and responding to customers Overseeing the aftercare aspect for a range of projects with different companies Building relationships and liaising with customers Booking in repairs Scheduling engineers workloads and jobs Liaising with after-care engineers to arrange schedules Liaising with technical and finance departments Preparing kits when required and ensuring that aftercare engineers are fully stocked each week Delivering a high level of customer service Responding to email enquiries Offering technical support when necessary Raising sales orders in preparation invoicing Providing feedback to customers Obtaining PO's and delivering the sales orders for invoicing once the repair has been completed Maintain various spreadsheets to track and meet Key Performance Indicators Ensure data is accurate and up-to-date for performance analysis Work closely with other departments to ensure smooth operations Provide feedback and suggestions for process improvements Benefits of working as an Aftercare Coordinator: 23 days plus bank holidays Free onsite parking Pension scheme
The Altro Customer Experience & Insight Team plays a key role in strengthening relationships with customers while generating valuable market and business intelligence for the organisation. Through a combination of customer engagement, market research and data-driven insight, the team helps identify opportunities, improve the customer experience and support commercial growth across the business. We have an opportunity for someone to join the team on a 15 month fixed term contract as a maternity cover. After an initial training period where you will be onsite full time, this is a hybrid working role (3 days a week in our Letchworth Garden City, Hertfordshire Head Office) The key responsibilities will be: Manage and progress project opportunities through the sales pipeline, with particular focus on projects at the contracting stage. Conduct outbound project-tracking calls and record outcomes accurately within CRM systems. Identify and engage key stakeholders across the customer decision-making unit (DMU). Protect specifications at risk through effective objection handling and communication. Deliver exceptional customer service in response to inbound enquiries via phone, email, live chat and WhatsApp. Identify additional sales opportunities and strengthen customer relationships during every interaction. Maintain accurate project and customer data, including expected order dates, to support planning, reporting and business insight. Use Glenigan and other resources to research projects, identify opportunities and generate leads. Gather customer feedback through the Altro Voice of the Customer initiative and other engagement activities. Support the wider Internal Sales team, including coaching and sharing best practice. Monitor competitor activity and clearly communicate Altro's differentiators and value proposition. Share market intelligence, achievements and customer insight with the wider business. Collaborate with internal stakeholders to ensure a seamless customer experience. We are looking for someone with Strong commercial awareness and business acumen. Excellent communication and interpersonal skills. Confident initiating conversations and building relationships with customers and influencers. Highly organised with the ability to manage multiple priorities. Strong attention to detail and commitment to data quality. Proactive, self-motivated and results-focused. Positive team player who enjoys collaborating with colleagues. Adaptable and open to change, with a naturally curious mindset. Professional, trustworthy and committed to personal development. As well as an exciting opportunity and a competitive salary, what do we have offer? ? Hybrid working providing flexibility around both home and office ? working (min 3 days in the office) Starting holiday entitlement of 25 days, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational Sick Pay and onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave Free eye tests for all employees A paid day off each year for volunteering Free car parking at all our sites Long service awards Learning and Development support, regardless of your career stage Various social events, including the company Christmas party Retirement advice and support So who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for Healthcare, construction and transport. We have been going strong since 1919. Family owned and run, we share family values; we care about you, each other and what we do. Head to our?Life_at_altro?and?Life_at_Autoglym?Instagram pages to find out more about , and Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here. We want you to belong here. Sounds like a great opportunity? Click apply today! We can t wait to hear from you!
Jul 05, 2026
Seasonal
The Altro Customer Experience & Insight Team plays a key role in strengthening relationships with customers while generating valuable market and business intelligence for the organisation. Through a combination of customer engagement, market research and data-driven insight, the team helps identify opportunities, improve the customer experience and support commercial growth across the business. We have an opportunity for someone to join the team on a 15 month fixed term contract as a maternity cover. After an initial training period where you will be onsite full time, this is a hybrid working role (3 days a week in our Letchworth Garden City, Hertfordshire Head Office) The key responsibilities will be: Manage and progress project opportunities through the sales pipeline, with particular focus on projects at the contracting stage. Conduct outbound project-tracking calls and record outcomes accurately within CRM systems. Identify and engage key stakeholders across the customer decision-making unit (DMU). Protect specifications at risk through effective objection handling and communication. Deliver exceptional customer service in response to inbound enquiries via phone, email, live chat and WhatsApp. Identify additional sales opportunities and strengthen customer relationships during every interaction. Maintain accurate project and customer data, including expected order dates, to support planning, reporting and business insight. Use Glenigan and other resources to research projects, identify opportunities and generate leads. Gather customer feedback through the Altro Voice of the Customer initiative and other engagement activities. Support the wider Internal Sales team, including coaching and sharing best practice. Monitor competitor activity and clearly communicate Altro's differentiators and value proposition. Share market intelligence, achievements and customer insight with the wider business. Collaborate with internal stakeholders to ensure a seamless customer experience. We are looking for someone with Strong commercial awareness and business acumen. Excellent communication and interpersonal skills. Confident initiating conversations and building relationships with customers and influencers. Highly organised with the ability to manage multiple priorities. Strong attention to detail and commitment to data quality. Proactive, self-motivated and results-focused. Positive team player who enjoys collaborating with colleagues. Adaptable and open to change, with a naturally curious mindset. Professional, trustworthy and committed to personal development. As well as an exciting opportunity and a competitive salary, what do we have offer? ? Hybrid working providing flexibility around both home and office ? working (min 3 days in the office) Starting holiday entitlement of 25 days, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational Sick Pay and onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave Free eye tests for all employees A paid day off each year for volunteering Free car parking at all our sites Long service awards Learning and Development support, regardless of your career stage Various social events, including the company Christmas party Retirement advice and support So who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for Healthcare, construction and transport. We have been going strong since 1919. Family owned and run, we share family values; we care about you, each other and what we do. Head to our?Life_at_altro?and?Life_at_Autoglym?Instagram pages to find out more about , and Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here. We want you to belong here. Sounds like a great opportunity? Click apply today! We can t wait to hear from you!
We're now recruiting again and exclusively for a world-renowned international business that provide a life-changing service, a global organisation and name with a head office based here in Hemel Hempstead in their luxurious offices. We are helping them find someone to join their Administration Team as what we would describe more as an Events Coordinator type position. To them this is a role that provides administrative support to the internal team at the Hemel site and all relating operations. This will involve coordinating workshops, meetings and more, acting as the main contact for all customers and contacts inside and out of the business. This role is going to be ideal for someone with previous administration experience, good communication/people skills and someone that loves organisation and coordination. You've heard it before, but this role genuinely will be different everyday and you'll be surprised at just how much the days will vary. Initially this is a temporary role to start ASAP depending on availability, with a view to helping support them on an ongoing basis for 2026 and we've seen plenty of people move into a temp to permanent role within the business too. Hybrid working is fully embraced with this company, you'd be working full time hours, Monday to Friday, with some weekly office presence required. The offices are based in the Maylands area of Hemel Hempstead (Free parking on site), so before applying please do ensure this is commutable for you. As this is a temporary position to begin, you would be paid weekly, every Friday, at an hourly rate at the equivalent of just over 29,000 + holiday pay accrual. - There are plenty of benefits that really make this company stand out too, so be sure to ask us more on that! Longer term, if this were to become a more permanent/longer term position you'd be looking at a salary of 30k+. What to expect day-to-day: Organisation/Coordination of all conferences, training courses, meetings, events and more. Point of contact for colleagues, customers and all internal/external stakeholders. Responding to inquiries and either supporting by finding and supplying information or pointing people towards the correct resources. Active involvement in coordinating larger projects and tasks, this will involve resource gathering, material management, data management as well as working with invoices/budgets etc. Document control. Audit management. Providing adhoc admin and office support. What do we need from you: Experience within administration and ideally some form of role that involves coordination, planning, organisation will be of great use here. Ability to work independently, but equally part of a local team and a larger global team. Must be able to easily commute to the Hemel Hempstead, Maylands area. Need to be available to start a role asap and free until the end of the year. Please do not hesitate to call and speak to Bobby on (phone number removed), we are recruiting for this position immediately and looking to book in interviews with a view to starting with this company in July realistically. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jul 05, 2026
Seasonal
We're now recruiting again and exclusively for a world-renowned international business that provide a life-changing service, a global organisation and name with a head office based here in Hemel Hempstead in their luxurious offices. We are helping them find someone to join their Administration Team as what we would describe more as an Events Coordinator type position. To them this is a role that provides administrative support to the internal team at the Hemel site and all relating operations. This will involve coordinating workshops, meetings and more, acting as the main contact for all customers and contacts inside and out of the business. This role is going to be ideal for someone with previous administration experience, good communication/people skills and someone that loves organisation and coordination. You've heard it before, but this role genuinely will be different everyday and you'll be surprised at just how much the days will vary. Initially this is a temporary role to start ASAP depending on availability, with a view to helping support them on an ongoing basis for 2026 and we've seen plenty of people move into a temp to permanent role within the business too. Hybrid working is fully embraced with this company, you'd be working full time hours, Monday to Friday, with some weekly office presence required. The offices are based in the Maylands area of Hemel Hempstead (Free parking on site), so before applying please do ensure this is commutable for you. As this is a temporary position to begin, you would be paid weekly, every Friday, at an hourly rate at the equivalent of just over 29,000 + holiday pay accrual. - There are plenty of benefits that really make this company stand out too, so be sure to ask us more on that! Longer term, if this were to become a more permanent/longer term position you'd be looking at a salary of 30k+. What to expect day-to-day: Organisation/Coordination of all conferences, training courses, meetings, events and more. Point of contact for colleagues, customers and all internal/external stakeholders. Responding to inquiries and either supporting by finding and supplying information or pointing people towards the correct resources. Active involvement in coordinating larger projects and tasks, this will involve resource gathering, material management, data management as well as working with invoices/budgets etc. Document control. Audit management. Providing adhoc admin and office support. What do we need from you: Experience within administration and ideally some form of role that involves coordination, planning, organisation will be of great use here. Ability to work independently, but equally part of a local team and a larger global team. Must be able to easily commute to the Hemel Hempstead, Maylands area. Need to be available to start a role asap and free until the end of the year. Please do not hesitate to call and speak to Bobby on (phone number removed), we are recruiting for this position immediately and looking to book in interviews with a view to starting with this company in July realistically. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
We are recruiting on behalf of a leading designer, manufacturer, installer, and service provider of commercial HVAC systems across the UK a Service Coordinator to join their Service Department. Hours of work are Monday-Friday, 08.30-17.00 Location: Medway Towns. This is an exciting opportunity for an organised and customer-focused professional to play a key role in converting service remedials, deficiencies, and upgrade opportunities into confirmed orders. Working closely with Service Engineers, Coordinators, and Contracts Managers, you will take ownership of remedial quotation activity, helping to maximise conversion rates, increase service revenue, and deliver an excellent customer experience. You will be a confident and organised individual who enjoys building customer relationships and managing opportunities from enquiry through to order. Key Responsibilities include: Prepare, issue, and manage quotations for remedial works, deficiencies, upgrades, and small projects. Proactively follow up quotations to maximise conversion rates and secure orders. Engage with customers to discuss scope, pricing, and commercial queries. Maintain accurate records of quotations, customer interactions, and outcomes within Salesforce CRM Drive the conversion of quoted remedial works into confirmed sales. Identify and prioritise opportunities based on value, urgency, and likelihood of success. Deliver a professional, responsive, and commercially confident service to customers. Build and maintain strong relationships with repeat service clients. Essential Skills & Experience Experience in a sales administration or similar commercial support role. Experience working within a busy service, maintenance, or logistics environment. Experience preparing and managing quotations. Strong IT skills, including Microsoft Office applications. Strong written and verbal communication abilities. Customer-focused and self motivated. Desirable Skills Experience using CRM systems, ideally Salesforce. ERP system experience. HVAC, building services, or engineering industry knowledge. Benefits 25 days annual leave plus your birthday off and Bank Holidays. Contributory pension scheme. Life assurance. Employee Assistance Programme (EAP). Perks Direct employee benefits platform. Long-service recognition awards. Comprehensive in-house product training.
Jul 05, 2026
Full time
We are recruiting on behalf of a leading designer, manufacturer, installer, and service provider of commercial HVAC systems across the UK a Service Coordinator to join their Service Department. Hours of work are Monday-Friday, 08.30-17.00 Location: Medway Towns. This is an exciting opportunity for an organised and customer-focused professional to play a key role in converting service remedials, deficiencies, and upgrade opportunities into confirmed orders. Working closely with Service Engineers, Coordinators, and Contracts Managers, you will take ownership of remedial quotation activity, helping to maximise conversion rates, increase service revenue, and deliver an excellent customer experience. You will be a confident and organised individual who enjoys building customer relationships and managing opportunities from enquiry through to order. Key Responsibilities include: Prepare, issue, and manage quotations for remedial works, deficiencies, upgrades, and small projects. Proactively follow up quotations to maximise conversion rates and secure orders. Engage with customers to discuss scope, pricing, and commercial queries. Maintain accurate records of quotations, customer interactions, and outcomes within Salesforce CRM Drive the conversion of quoted remedial works into confirmed sales. Identify and prioritise opportunities based on value, urgency, and likelihood of success. Deliver a professional, responsive, and commercially confident service to customers. Build and maintain strong relationships with repeat service clients. Essential Skills & Experience Experience in a sales administration or similar commercial support role. Experience working within a busy service, maintenance, or logistics environment. Experience preparing and managing quotations. Strong IT skills, including Microsoft Office applications. Strong written and verbal communication abilities. Customer-focused and self motivated. Desirable Skills Experience using CRM systems, ideally Salesforce. ERP system experience. HVAC, building services, or engineering industry knowledge. Benefits 25 days annual leave plus your birthday off and Bank Holidays. Contributory pension scheme. Life assurance. Employee Assistance Programme (EAP). Perks Direct employee benefits platform. Long-service recognition awards. Comprehensive in-house product training.
Order Management Coordinator Location: Leeds LS15 Working pattern: Hybrid - 2 days from home, 3 days in office Hours: Full-time, Monday to Friday - 8am-4.30pm/8.30am-5pm/9am-5.30pm (Flexible) Pay: 13.50/hour, paid weekly Contract: 6 Month Temporary Contract We are currently recruiting for an Order Management Coordinator to join a global business within their operations and logistics team. This is an excellent opportunity for someone looking to build a career in supply chain, logistics, and customer service within a fast-paced and supportive environment. Key Responsibilities: Processing and tracking sales and purchase orders Checking pricing, product availability, and delivery schedules Working with logistics and freight providers to coordinate shipments Monitoring customer orders and supply chain activity Resolving order discrepancies and supporting process improvements Producing reports and supporting operational projects What We're Looking For: Previous experience in administration, logistics, operations, or customer service is beneficial Strong attention to detail and organisational skills Good Excel and general IT skills Ability to multitask and work in a fast-moving environment A proactive and team-focused approach Strong communication skills and confidence working with different stakeholders Fluent in French or German is advantageous What's on Offer: Opportunity to develop a career within operations and logistics Supportive team environment with training provided Hybrid working available Experience working within a global organisation Long-term career development opportunities If you're organised, motivated, and looking to grow your career within operations and logistics, please apply and we will be in touch. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jul 04, 2026
Contractor
Order Management Coordinator Location: Leeds LS15 Working pattern: Hybrid - 2 days from home, 3 days in office Hours: Full-time, Monday to Friday - 8am-4.30pm/8.30am-5pm/9am-5.30pm (Flexible) Pay: 13.50/hour, paid weekly Contract: 6 Month Temporary Contract We are currently recruiting for an Order Management Coordinator to join a global business within their operations and logistics team. This is an excellent opportunity for someone looking to build a career in supply chain, logistics, and customer service within a fast-paced and supportive environment. Key Responsibilities: Processing and tracking sales and purchase orders Checking pricing, product availability, and delivery schedules Working with logistics and freight providers to coordinate shipments Monitoring customer orders and supply chain activity Resolving order discrepancies and supporting process improvements Producing reports and supporting operational projects What We're Looking For: Previous experience in administration, logistics, operations, or customer service is beneficial Strong attention to detail and organisational skills Good Excel and general IT skills Ability to multitask and work in a fast-moving environment A proactive and team-focused approach Strong communication skills and confidence working with different stakeholders Fluent in French or German is advantageous What's on Offer: Opportunity to develop a career within operations and logistics Supportive team environment with training provided Hybrid working available Experience working within a global organisation Long-term career development opportunities If you're organised, motivated, and looking to grow your career within operations and logistics, please apply and we will be in touch. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Projects Administrator - Leighton Buzzard Think Specialist Recruitment are delighted to be working exclusively with a growing and successful organisation in Leighton Buzzard to help recruit a Projects Administrator to join their team in a vital new role within the business. This person will be the central hub for all project activity that our client has on-going. You will ensure every project is planned, tracked and communicated effectively from initial order through to final installation. The successful candidate will be the first to know when a project is on track and the first to act when it is not. This role will be a great fit for someone with experience working in a Project Admin/Coordinator position, or someone with exposure to managing construction projects and scheduling the diaries and workload of engineers or tradespeople. This position is a fully office based role in our clients new Leighton Buzzard location, on offer is a salary of approx. 30k with the opportunity to work for a company with ambitious growth plans over the coming years. Duties Include: Initiate all new projects upon order confirmation, establishing clear timelines for production, purchasing and installation. Create and maintain detailed project plans across small orders to large orders. Coordinate with production and purchasing teams to ensure all are aligned to project requirements. Maintain an accurate, up-to-date project schedule visible to all relevant internal stakeholders. Track project status daily against agreed milestones across planning, production, procurement and installation phases. Identify deviations from plan at the earliest opportunity and assess impact on delivery commitments. Escalate critical issues promptly and coordinate corrective actions across departments to recover programme. Maintain a clear log of deviations, root causes and actions taken for continuous improvement purposes. Act as the primary internal contact for all project-related information, ensuring all departments are kept fully informed. Produce concise, professional project updates and reports tailored to the audience. Maintain strong working relationships with external project managers, responding professionally to queries and proactively managing expectations. Assist the sales team in preparing project quotations when required. Ensure quotes reflect realistic production and procurement timescales based on current workload and capacity. Maintain accurate project records and documentation across all active projects. Candidate requirements: Proven experience in a project coordination, project administration or operations coordination role. Strong organisational skills with the ability to manage multiple projects simultaneously at differing stages. Clear, confident communicator, with excellent written and verbal skills. Able to adapt communication style for internal teams and external clients. Proactive and detail-oriented; able to spot problems early and drive resolution without waiting to be asked. Proficient in Microsoft Office (Word, Excel, Outlook); comfortable working with project tracking tools or CRM/ERP systems. Able to work effectively under pressure and meet deadlines in a fast-paced manufacturing environment. Exposure to quotation preparation or sales support. Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jul 04, 2026
Full time
Projects Administrator - Leighton Buzzard Think Specialist Recruitment are delighted to be working exclusively with a growing and successful organisation in Leighton Buzzard to help recruit a Projects Administrator to join their team in a vital new role within the business. This person will be the central hub for all project activity that our client has on-going. You will ensure every project is planned, tracked and communicated effectively from initial order through to final installation. The successful candidate will be the first to know when a project is on track and the first to act when it is not. This role will be a great fit for someone with experience working in a Project Admin/Coordinator position, or someone with exposure to managing construction projects and scheduling the diaries and workload of engineers or tradespeople. This position is a fully office based role in our clients new Leighton Buzzard location, on offer is a salary of approx. 30k with the opportunity to work for a company with ambitious growth plans over the coming years. Duties Include: Initiate all new projects upon order confirmation, establishing clear timelines for production, purchasing and installation. Create and maintain detailed project plans across small orders to large orders. Coordinate with production and purchasing teams to ensure all are aligned to project requirements. Maintain an accurate, up-to-date project schedule visible to all relevant internal stakeholders. Track project status daily against agreed milestones across planning, production, procurement and installation phases. Identify deviations from plan at the earliest opportunity and assess impact on delivery commitments. Escalate critical issues promptly and coordinate corrective actions across departments to recover programme. Maintain a clear log of deviations, root causes and actions taken for continuous improvement purposes. Act as the primary internal contact for all project-related information, ensuring all departments are kept fully informed. Produce concise, professional project updates and reports tailored to the audience. Maintain strong working relationships with external project managers, responding professionally to queries and proactively managing expectations. Assist the sales team in preparing project quotations when required. Ensure quotes reflect realistic production and procurement timescales based on current workload and capacity. Maintain accurate project records and documentation across all active projects. Candidate requirements: Proven experience in a project coordination, project administration or operations coordination role. Strong organisational skills with the ability to manage multiple projects simultaneously at differing stages. Clear, confident communicator, with excellent written and verbal skills. Able to adapt communication style for internal teams and external clients. Proactive and detail-oriented; able to spot problems early and drive resolution without waiting to be asked. Proficient in Microsoft Office (Word, Excel, Outlook); comfortable working with project tracking tools or CRM/ERP systems. Able to work effectively under pressure and meet deadlines in a fast-paced manufacturing environment. Exposure to quotation preparation or sales support. Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Overview: We're looking for a highly organised and proactive Fleet & Operations Coordinator to join our Supply Chain team in a varied and rewarding role that combines ownership of our company car fleet and asset management with broader operational support. Working closely with the Head of Supply Chain, you'll become a trusted member of the team, taking ownership of the day-to-day management of our company car fleet and asset register while helping to coordinate activities across our warehouse and sales operations. This is a hands-on role where you'll be responsible for keeping things organised, ensuring important tasks are followed through, and helping the wider function operate efficiently. You'll be the main point of contact for fleet administration, vehicle compliance, leasing providers and drivers, while also maintaining accurate asset records, supporting reporting, coordinating suppliers and contributing to process improvements across the department. Key Responsibilities: Company Car Fleet Management: Own day-to-day administration of the company car fleet, vehicle allocations, orders, returns, renewals and end-of-lease activity. Maintain accurate fleet records: vehicles, drivers, lease/contract terms, service and MOT dates, and mileage. Manage driver compliance, licence checks, insurance, fuel/charging arrangements and adherence to the company car policy. Act as the point of contact for leasing providers, suppliers and drivers; resolve queries and coordinate repairs, defects and replacements. Support cost control and reporting on the fleet, including invoice checking, mileage/usage reporting and flagging savings opportunities. Asset & Facilities Management: Maintain and develop the asset register, ensuring assets are accurately recorded, tagged, located and accounted for. Coordinate asset lifecycle activity: acquisition, allocation, transfer, maintenance and disposal, with appropriate sign-off. Carry out periodic audits and reconciliations to keep records accurate and support finance, insurance and compliance needs. Liaise with internal teams and suppliers on asset requirements, warranties and servicing. Delegate & Operational Support (Warehouse and Sales Operations): Act as a trusted delegate to the Head of Supply Chain, picking up tasks and follow-ups across warehouse and sales operations so priorities keep moving. Coordinate across teams, chasing actions, unblocking issues and ensuring decisions are communicated and followed through. Prepare and pull together information, updates and basic reporting on behalf of the Head of Supply Chain. Provide cover for defined routine tasks during the Head s absence or peak periods (within agreed limits, escalating anything outside remit). Coordination, Reporting & Administration: Maintain trackers, records and shared documentation to a consistently high standard of accuracy. Produce clear, concise updates and summaries for the Head of Supply Chain and wider stakeholders. Support purchase requisitions, invoice queries and supplier coordination relevant to fleet, assets, facilities and the wider function. Continuous Improvement & Projects: Identify and suggest improvements to fleet, asset and supply chain processes. Support ad-hoc projects and initiatives across the supply chain function as they arise. Help embed consistent ways of working and contribute to the function s wider improvement and quality (QMS) agenda. Skills & Experience Required: Essential (hired on aptitude): Fleet management experience Highly organised able to juggle multiple defined responsibilities and ad-hoc requests without dropping detail. High agency takes ownership, anticipates needs and gets things done with limited supervision. Strong administrator accurate, methodical and comfortable owning records, trackers and reporting. Numerate and systems-confident competent with spreadsheets and able to learn new systems quickly. Clear communicator professional and confident dealing with internal teams, drivers and external suppliers. Discreet and trustworthy handles sensitive information and acts credibly as a delegate. Adaptable team player comfortable flexing across warehouse, sales operations and project work. Full & clean UK driving licence relevant to the company car fleet remit. Desirable: Experience maintaining an asset register or fixed-asset records. Familiarity with leasing arrangements, BIK/company car tax, fuel cards, telematics or driver-compliance processes. Exposure to supply chain, warehouse or operations environments. Awareness of quality / ISO management systems. Experience with fleet, asset or ERP/finance software. What's on Offer: Salary up to £36,000, depending on experience. Opportunity to join a growing and successful organisation 30 days of annual leave (includes bank holidays) Company pension scheme DIS cover of three times salary Simply Health EAP, and access to Virtual GP Discount platform, including cycle to work and holiday purchase Supportive and collaborative working environment If you have fleet management and/or asset management experience and are looking for your next challenge in Chorley, we'd love to hear from you.
Jul 04, 2026
Full time
Overview: We're looking for a highly organised and proactive Fleet & Operations Coordinator to join our Supply Chain team in a varied and rewarding role that combines ownership of our company car fleet and asset management with broader operational support. Working closely with the Head of Supply Chain, you'll become a trusted member of the team, taking ownership of the day-to-day management of our company car fleet and asset register while helping to coordinate activities across our warehouse and sales operations. This is a hands-on role where you'll be responsible for keeping things organised, ensuring important tasks are followed through, and helping the wider function operate efficiently. You'll be the main point of contact for fleet administration, vehicle compliance, leasing providers and drivers, while also maintaining accurate asset records, supporting reporting, coordinating suppliers and contributing to process improvements across the department. Key Responsibilities: Company Car Fleet Management: Own day-to-day administration of the company car fleet, vehicle allocations, orders, returns, renewals and end-of-lease activity. Maintain accurate fleet records: vehicles, drivers, lease/contract terms, service and MOT dates, and mileage. Manage driver compliance, licence checks, insurance, fuel/charging arrangements and adherence to the company car policy. Act as the point of contact for leasing providers, suppliers and drivers; resolve queries and coordinate repairs, defects and replacements. Support cost control and reporting on the fleet, including invoice checking, mileage/usage reporting and flagging savings opportunities. Asset & Facilities Management: Maintain and develop the asset register, ensuring assets are accurately recorded, tagged, located and accounted for. Coordinate asset lifecycle activity: acquisition, allocation, transfer, maintenance and disposal, with appropriate sign-off. Carry out periodic audits and reconciliations to keep records accurate and support finance, insurance and compliance needs. Liaise with internal teams and suppliers on asset requirements, warranties and servicing. Delegate & Operational Support (Warehouse and Sales Operations): Act as a trusted delegate to the Head of Supply Chain, picking up tasks and follow-ups across warehouse and sales operations so priorities keep moving. Coordinate across teams, chasing actions, unblocking issues and ensuring decisions are communicated and followed through. Prepare and pull together information, updates and basic reporting on behalf of the Head of Supply Chain. Provide cover for defined routine tasks during the Head s absence or peak periods (within agreed limits, escalating anything outside remit). Coordination, Reporting & Administration: Maintain trackers, records and shared documentation to a consistently high standard of accuracy. Produce clear, concise updates and summaries for the Head of Supply Chain and wider stakeholders. Support purchase requisitions, invoice queries and supplier coordination relevant to fleet, assets, facilities and the wider function. Continuous Improvement & Projects: Identify and suggest improvements to fleet, asset and supply chain processes. Support ad-hoc projects and initiatives across the supply chain function as they arise. Help embed consistent ways of working and contribute to the function s wider improvement and quality (QMS) agenda. Skills & Experience Required: Essential (hired on aptitude): Fleet management experience Highly organised able to juggle multiple defined responsibilities and ad-hoc requests without dropping detail. High agency takes ownership, anticipates needs and gets things done with limited supervision. Strong administrator accurate, methodical and comfortable owning records, trackers and reporting. Numerate and systems-confident competent with spreadsheets and able to learn new systems quickly. Clear communicator professional and confident dealing with internal teams, drivers and external suppliers. Discreet and trustworthy handles sensitive information and acts credibly as a delegate. Adaptable team player comfortable flexing across warehouse, sales operations and project work. Full & clean UK driving licence relevant to the company car fleet remit. Desirable: Experience maintaining an asset register or fixed-asset records. Familiarity with leasing arrangements, BIK/company car tax, fuel cards, telematics or driver-compliance processes. Exposure to supply chain, warehouse or operations environments. Awareness of quality / ISO management systems. Experience with fleet, asset or ERP/finance software. What's on Offer: Salary up to £36,000, depending on experience. Opportunity to join a growing and successful organisation 30 days of annual leave (includes bank holidays) Company pension scheme DIS cover of three times salary Simply Health EAP, and access to Virtual GP Discount platform, including cycle to work and holiday purchase Supportive and collaborative working environment If you have fleet management and/or asset management experience and are looking for your next challenge in Chorley, we'd love to hear from you.
Future Select Recruitment
Houghton Le Spring, Tyne And Wear
Job Title: Asbestos Administrator / Project Coordinator Location: Houghton le Spring, Sunderland Salary/Benefits: 26k - 32k + Training & Benefits Successful UKAS accredited asbestos consultancy who are currently recruiting for an organised and personable administrator / project coordinator to join their team. Candidates will have demonstratable administrative experience within the asbestos industry; confident in overseeing projects, coordinating site staffs and works and document management. For the successful applicant, they are paying competitive salaries and offering great training opportunities. We are seeking someone ideally based around: Houghton le Spring, Chester le Street, Washington, Sunderland, Murton, Seaham, Durham, Birtley, Gateshead, Whickham, East Boldon and the surrounding areas. Experience / Qualifications: - Experience working as an Administrator within a UKAS accredited Asbestos consultancy - Strong literacy and numeracy skills - Proficient in using IT software (such as: TEAMS/Tracker/Microsoft Office applications) - Good organisational skills - Excellent communicator - Hardworking attitude The Role: - Coordinating appointments and projects for teams of Asbestos Surveyors and Analysts - Quality checking of asbestos survey reports and making any required amendments - Contacting clients and tenants to arrange access for works - Handling and directing incoming enquiries from clients, via telephone and email - Updating internal databases with lab results and project details - Being a key point of contact for clients - Sending important documents onto clients - Processing invoices and works orders - Providing general support members of management with administrative tasks - Prioritising your own workload and ensuring to meet deadlines Alternative job titles: Asbestos Project Coordinator, Asbestos Report Checker, Asbestos Office Administrator, Asbestos Client Liaison Officer, Asbestos Office Manager. Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026
Jul 04, 2026
Full time
Job Title: Asbestos Administrator / Project Coordinator Location: Houghton le Spring, Sunderland Salary/Benefits: 26k - 32k + Training & Benefits Successful UKAS accredited asbestos consultancy who are currently recruiting for an organised and personable administrator / project coordinator to join their team. Candidates will have demonstratable administrative experience within the asbestos industry; confident in overseeing projects, coordinating site staffs and works and document management. For the successful applicant, they are paying competitive salaries and offering great training opportunities. We are seeking someone ideally based around: Houghton le Spring, Chester le Street, Washington, Sunderland, Murton, Seaham, Durham, Birtley, Gateshead, Whickham, East Boldon and the surrounding areas. Experience / Qualifications: - Experience working as an Administrator within a UKAS accredited Asbestos consultancy - Strong literacy and numeracy skills - Proficient in using IT software (such as: TEAMS/Tracker/Microsoft Office applications) - Good organisational skills - Excellent communicator - Hardworking attitude The Role: - Coordinating appointments and projects for teams of Asbestos Surveyors and Analysts - Quality checking of asbestos survey reports and making any required amendments - Contacting clients and tenants to arrange access for works - Handling and directing incoming enquiries from clients, via telephone and email - Updating internal databases with lab results and project details - Being a key point of contact for clients - Sending important documents onto clients - Processing invoices and works orders - Providing general support members of management with administrative tasks - Prioritising your own workload and ensuring to meet deadlines Alternative job titles: Asbestos Project Coordinator, Asbestos Report Checker, Asbestos Office Administrator, Asbestos Client Liaison Officer, Asbestos Office Manager. Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026
Transport Compliance Coordinator Location : Alton, Hampshire (GU34) Salary : £32,(Apply online only) - £35,(Apply online only) per annum (DOE) Hours : Monday to Friday 8:00am 5:30pm Location Type : Office Based About Conquip Engineering Group Conquip Engineering Group is a market-leading engineering and manufacturing business that designs, produces and supplies innovative equipment and solutions to the construction industry across the UK and internationally. From design and manufacturing through to sales, hire and after-care, we pride ourselves on delivering exceptional quality, outstanding customer service and industry-leading innovation. Our products play a vital role on some of the UK s largest construction and infrastructure projects, helping customers improve safety, efficiency and productivity. At Conquip, our people are at the heart of everything we do. We invest in talented individuals, encourage continuous development and empower our teams to make a real impact. Guided by our five core values, we foster a collaborative, supportive and high-performing culture where hard work, innovation and commitment are recognised and rewarded. The Opportunity As our business continues to grow, we are seeking a proactive and organised Transport Compliance Coordinator to join our Customer Experience team. This key role will help ensure the safe, compliant and efficient operation of our transport fleet. Working closely with the Head of Customer Experience and the wider transport operation, you will support the day-to-day coordination of our fleet, ensuring all compliance requirements are met while delivering an exceptional service to both customers and internal stakeholders. No two days are the same. You will thrive in a fast-paced environment where excellent planning, organisation and communication skills are essential to keep our vehicles compliant, our transport systems accurate and our operations running smoothly. Key Responsibilities As Transport Compliance Coordinator, you will: Support the Transport Team with the day-to-day administration and coordination of fleet operations. Book vehicles for customer deliveries and collections, ensuring efficient scheduling and clear communication. Coordinate MOTs, servicing, preventative maintenance and statutory safety inspections for all company vehicles and trailers. Monitor vehicle compliance schedules to ensure all legal obligations are met promptly. Record, maintain and report on Driver KPI performance data. Raise purchase orders for supplier maintenance, repairs and third-party transport services. Update transport management systems, ensuring all fleet information remains accurate and compliant. Produce transport compliance reports and support continuous process improvements. Organise wide-load movement bookings, ensuring all permits and legal requirements are completed. Assist the wider Customer Experience team with transport administration and operational activities as required. Skills & Experience The successful candidate will demonstrate: Excellent organisational and planning skills. Strong administrative ability with exceptional attention to detail. A confident and professional telephone manner. Excellent written and verbal communication skills. The ability to prioritise multiple tasks and work effectively under pressure. Strong IT skills, including Microsoft Office applications such as Outlook, Excel and Word. Previous experience in transport, logistics, fleet administration or compliance is advantageous but not essential. Personal Attributes We are looking for someone who is: A collaborative team player who enjoys supporting others. Positive, proactive and solution-focused. Calm, organised and able to work effectively in a fast-paced environment. Passionate about delivering outstanding customer service. Driven to continually improve processes and standards. Able to take ownership of responsibilities while maintaining exceptional attention to detail. Committed to living and demonstrating Conquip Engineering Group s five core values in all they do. Why Join Conquip Engineering Group? Joining Conquip means becoming part of a business that genuinely values its people and invests in their success. We offer the opportunity to build a long-term career within a growing engineering organisation where innovation, collaboration and continuous improvement are central to everything we do. You will join a supportive and ambitious team where your contribution is recognised, your ideas are encouraged and your development is fully supported. Interested? This is an excellent opportunity to join one of the UK s leading engineering businesses and play a pivotal role in supporting the safe, compliant and efficient operation of our transport fleet. To be considered for this role, please submit your application directly via this advert. Alternatively, if you would like to discuss the position in confidence before applying, do reach out to our Head of Recruitment or the Careers team. We look forward to welcoming ambitious, organised and driven individuals who are ready to build a rewarding career with Conquip Engineering Group.
Jul 03, 2026
Full time
Transport Compliance Coordinator Location : Alton, Hampshire (GU34) Salary : £32,(Apply online only) - £35,(Apply online only) per annum (DOE) Hours : Monday to Friday 8:00am 5:30pm Location Type : Office Based About Conquip Engineering Group Conquip Engineering Group is a market-leading engineering and manufacturing business that designs, produces and supplies innovative equipment and solutions to the construction industry across the UK and internationally. From design and manufacturing through to sales, hire and after-care, we pride ourselves on delivering exceptional quality, outstanding customer service and industry-leading innovation. Our products play a vital role on some of the UK s largest construction and infrastructure projects, helping customers improve safety, efficiency and productivity. At Conquip, our people are at the heart of everything we do. We invest in talented individuals, encourage continuous development and empower our teams to make a real impact. Guided by our five core values, we foster a collaborative, supportive and high-performing culture where hard work, innovation and commitment are recognised and rewarded. The Opportunity As our business continues to grow, we are seeking a proactive and organised Transport Compliance Coordinator to join our Customer Experience team. This key role will help ensure the safe, compliant and efficient operation of our transport fleet. Working closely with the Head of Customer Experience and the wider transport operation, you will support the day-to-day coordination of our fleet, ensuring all compliance requirements are met while delivering an exceptional service to both customers and internal stakeholders. No two days are the same. You will thrive in a fast-paced environment where excellent planning, organisation and communication skills are essential to keep our vehicles compliant, our transport systems accurate and our operations running smoothly. Key Responsibilities As Transport Compliance Coordinator, you will: Support the Transport Team with the day-to-day administration and coordination of fleet operations. Book vehicles for customer deliveries and collections, ensuring efficient scheduling and clear communication. Coordinate MOTs, servicing, preventative maintenance and statutory safety inspections for all company vehicles and trailers. Monitor vehicle compliance schedules to ensure all legal obligations are met promptly. Record, maintain and report on Driver KPI performance data. Raise purchase orders for supplier maintenance, repairs and third-party transport services. Update transport management systems, ensuring all fleet information remains accurate and compliant. Produce transport compliance reports and support continuous process improvements. Organise wide-load movement bookings, ensuring all permits and legal requirements are completed. Assist the wider Customer Experience team with transport administration and operational activities as required. Skills & Experience The successful candidate will demonstrate: Excellent organisational and planning skills. Strong administrative ability with exceptional attention to detail. A confident and professional telephone manner. Excellent written and verbal communication skills. The ability to prioritise multiple tasks and work effectively under pressure. Strong IT skills, including Microsoft Office applications such as Outlook, Excel and Word. Previous experience in transport, logistics, fleet administration or compliance is advantageous but not essential. Personal Attributes We are looking for someone who is: A collaborative team player who enjoys supporting others. Positive, proactive and solution-focused. Calm, organised and able to work effectively in a fast-paced environment. Passionate about delivering outstanding customer service. Driven to continually improve processes and standards. Able to take ownership of responsibilities while maintaining exceptional attention to detail. Committed to living and demonstrating Conquip Engineering Group s five core values in all they do. Why Join Conquip Engineering Group? Joining Conquip means becoming part of a business that genuinely values its people and invests in their success. We offer the opportunity to build a long-term career within a growing engineering organisation where innovation, collaboration and continuous improvement are central to everything we do. You will join a supportive and ambitious team where your contribution is recognised, your ideas are encouraged and your development is fully supported. Interested? This is an excellent opportunity to join one of the UK s leading engineering businesses and play a pivotal role in supporting the safe, compliant and efficient operation of our transport fleet. To be considered for this role, please submit your application directly via this advert. Alternatively, if you would like to discuss the position in confidence before applying, do reach out to our Head of Recruitment or the Careers team. We look forward to welcoming ambitious, organised and driven individuals who are ready to build a rewarding career with Conquip Engineering Group.
Project Coordinator / Administrator Competitive Salary + Training + Progression + Excellent Benefits Eye, Suffolk (Commutable from: Yaxley, Diss, Harleston, Stowmarket, Thetford) Are you from an administrative/project background, looking to join a leading manufacturer who will invest in your career with full training, and offer you the chance to progress into senior roles? On offer is an excellent opportunity to play a pivotal role in the company, where you will receive ongoing support and training to enhance your skillset and grow within the business. The company are specialists in within the engineering industry and have an excellent reputation for taking care of their workforce. They are looking to expand further and add another ambitious member to the team. In this varied role, you will be supporting the management of a range of projects, working with the sales and project management teams to ensure timely delivery for their range of clients. This role would suit someone with strong administrative skills, looking to develop their career in a growing business who will support you with full training and progression opportunities. (A technical understanding or engineering background is beneficial but not essential for the right candidate, with graduates also considered for the role.) The Role: - Supporting sales and project management teams - Deliver high levels of customer service - Competitive salary + Training + Progression + Benefits The Person: - Strong administrative skills - Background in project management or similar - Looking for further training and progression - Commutable to Eye Job Reference: (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Jack Banks at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jul 03, 2026
Full time
Project Coordinator / Administrator Competitive Salary + Training + Progression + Excellent Benefits Eye, Suffolk (Commutable from: Yaxley, Diss, Harleston, Stowmarket, Thetford) Are you from an administrative/project background, looking to join a leading manufacturer who will invest in your career with full training, and offer you the chance to progress into senior roles? On offer is an excellent opportunity to play a pivotal role in the company, where you will receive ongoing support and training to enhance your skillset and grow within the business. The company are specialists in within the engineering industry and have an excellent reputation for taking care of their workforce. They are looking to expand further and add another ambitious member to the team. In this varied role, you will be supporting the management of a range of projects, working with the sales and project management teams to ensure timely delivery for their range of clients. This role would suit someone with strong administrative skills, looking to develop their career in a growing business who will support you with full training and progression opportunities. (A technical understanding or engineering background is beneficial but not essential for the right candidate, with graduates also considered for the role.) The Role: - Supporting sales and project management teams - Deliver high levels of customer service - Competitive salary + Training + Progression + Benefits The Person: - Strong administrative skills - Background in project management or similar - Looking for further training and progression - Commutable to Eye Job Reference: (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Jack Banks at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Operations Administrator / Coordinator 28 days annual leave (including bank holidays) Workplace pension scheme Gym membership Regular team events and a collaborative company culture Phone / Laptop provided This role plays a key part in ensuring smooth day-to-day operations across the sales department. Key Responsibilities Operations & Communication -Managing internal communications, including inbox coordination and drafting messages where required. You will ensure updates are clear, timely, and well-structured across teams. Meetings & Coordination - Preparing meeting agendas, briefing materials, and presentations, and attending meetings to take accurate notes. Systems & Documentation - Maintaining structured systems for tracking and reporting, ensuring all documentation is accurate, consistent, and up to date, including reports, presentations, and internal databases. Projects & Team Support - Supporting business projects through research, planning assistance, and progress tracking. You will also help coordinating workload management across the team. Person Specification Strong proficiency in Google Workspace (Docs, Sheets, Slides) Excellent written communication skills with strong attention to detail Confident working with data, documentation, and structured systems Highly organised with strong time management skills Able to manage multiple priorities and shifting workloads Takes ownership and responsibility for tasks and outcomes comfortable working in a fast-paced environment
Jul 03, 2026
Full time
Operations Administrator / Coordinator 28 days annual leave (including bank holidays) Workplace pension scheme Gym membership Regular team events and a collaborative company culture Phone / Laptop provided This role plays a key part in ensuring smooth day-to-day operations across the sales department. Key Responsibilities Operations & Communication -Managing internal communications, including inbox coordination and drafting messages where required. You will ensure updates are clear, timely, and well-structured across teams. Meetings & Coordination - Preparing meeting agendas, briefing materials, and presentations, and attending meetings to take accurate notes. Systems & Documentation - Maintaining structured systems for tracking and reporting, ensuring all documentation is accurate, consistent, and up to date, including reports, presentations, and internal databases. Projects & Team Support - Supporting business projects through research, planning assistance, and progress tracking. You will also help coordinating workload management across the team. Person Specification Strong proficiency in Google Workspace (Docs, Sheets, Slides) Excellent written communication skills with strong attention to detail Confident working with data, documentation, and structured systems Highly organised with strong time management skills Able to manage multiple priorities and shifting workloads Takes ownership and responsibility for tasks and outcomes comfortable working in a fast-paced environment
Job Title: IT Project Coordinator Location: Bridgend / St Asaph / Plymouth Salary: 28,000 - 30,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects Coordinator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: As our technical IT project coordinator, you will organise and coordinate the delivery of IT services to our ever-expanding customer base. You will be responsible for planning and managing all IT related projects whilst handling administrative tasks such as provisioning, hardware orders and scheduling engineering diaries. Our IT projects cover various aspects, including: Server migrations Email migrations IT support onboarding Managed Print installations Cyber projects Day to day, you will organise your queue that your Team Leader has allocated you and join check-in sessions to document progress and address any obstacles that are delaying delivery. Each week you will join a Work In Progress (WIP) meeting where you will be required to provide an update on the status of your projects and any projects going live. Some travel to our other offices may be required. Key Responsibilities: Projects: Planning projects that have been received from the sales team. Facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed. Consistently updating customers on the progress of their orders. Provide documentation and a clear handover to both the client and the support teams. Responsible for always delivering world-class service. Creating accurate assets and assigning to customer agreements. Ordering: Raising purchase orders on our PSA and ensuring prices are accurate to supplier. Ordering services. Ordering hardware. Provisioning of licences such as Microsoft. Booking in stock and managing stock, including taking part in Stock Takes Engineering: Schedule engineers to attend site for installation and training. Create task tickets for engineers as part of your project planning. Creating accurate appointments including configuration, installation and follow up. What we're looking for: Experience Required: Previous project management experience IT project delivery and/or provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multitask effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of 28,000 - 30,000 Staff Share Equity Scheme - your piece of the "Purple Pie" New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Services Manager, IT Desk Support, IT Project Coordinator, IT Project Management, IT Project Administrator, MSP Project Manager, Managed IT Services Coordinator may also be considered for this role.
Jul 03, 2026
Full time
Job Title: IT Project Coordinator Location: Bridgend / St Asaph / Plymouth Salary: 28,000 - 30,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects Coordinator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: As our technical IT project coordinator, you will organise and coordinate the delivery of IT services to our ever-expanding customer base. You will be responsible for planning and managing all IT related projects whilst handling administrative tasks such as provisioning, hardware orders and scheduling engineering diaries. Our IT projects cover various aspects, including: Server migrations Email migrations IT support onboarding Managed Print installations Cyber projects Day to day, you will organise your queue that your Team Leader has allocated you and join check-in sessions to document progress and address any obstacles that are delaying delivery. Each week you will join a Work In Progress (WIP) meeting where you will be required to provide an update on the status of your projects and any projects going live. Some travel to our other offices may be required. Key Responsibilities: Projects: Planning projects that have been received from the sales team. Facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed. Consistently updating customers on the progress of their orders. Provide documentation and a clear handover to both the client and the support teams. Responsible for always delivering world-class service. Creating accurate assets and assigning to customer agreements. Ordering: Raising purchase orders on our PSA and ensuring prices are accurate to supplier. Ordering services. Ordering hardware. Provisioning of licences such as Microsoft. Booking in stock and managing stock, including taking part in Stock Takes Engineering: Schedule engineers to attend site for installation and training. Create task tickets for engineers as part of your project planning. Creating accurate appointments including configuration, installation and follow up. What we're looking for: Experience Required: Previous project management experience IT project delivery and/or provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multitask effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of 28,000 - 30,000 Staff Share Equity Scheme - your piece of the "Purple Pie" New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Services Manager, IT Desk Support, IT Project Coordinator, IT Project Management, IT Project Administrator, MSP Project Manager, Managed IT Services Coordinator may also be considered for this role.
Project Coordinator Location: Leicester (LE2) Salary: 40,000 - 45,000 per annum (Negotiable for the right candidate) Job Type: Full-Time Permanent Bring Structure to Exceptional Projects Are you a highly organised Project Coordinator who thrives in a fast-paced environment? Do you enjoy juggling multiple priorities, building strong relationships, and making sure every detail is delivered flawlessly? If so, this could be the opportunity you've been looking for. We are working with a well-established and growing specialist business delivering high-quality projects across the UK. Known for craftsmanship, attention to detail, and exceptional customer service, working on a diverse range of commercial, retail, hospitality, residential, and luxury developments. As business continues to grow, we're looking for an ambitious Project Coordinator to join the team and play a key role in delivering projects successfully from concept through to completion. The Opportunity This is far more than an administration role. You'll become the central hub of projects, coordinating materials, suppliers, production schedules, logistics, installers, and client communications to keep projects moving forward. Working alongside a young, progressive, and supportive team, you'll have genuine ownership, autonomy, and the opportunity to make a real impact on the success of the business. No two days are the same. One morning you could be coordinating material procurement, and by the afternoon you'll be organising installations, resolving supplier challenges, and keeping clients informed on project progress. What You'll Be Doing As Project Coordinator, you'll take ownership of multiple live projects from sales handover through to successful installation. You'll work closely with clients, suppliers, architects, subcontractors, and internal teams to ensure projects are delivered on time, within budget, and to the highest standards. Key responsibilities include: Coordinating multiple projects simultaneously from start to finish Managing project schedules, priorities, and deadlines Liaising with clients, suppliers, architects, and subcontractors Managing procurement, purchase orders, and material deliveries Coordinating production schedules, logistics, and installations Supporting project costing, invoicing, and budget tracking Maintaining accurate project records and reporting Proactively identifying and resolving issues before they impact delivery This is a hands-on role where you'll be trusted to take ownership, keep projects moving, and ensure an exceptional experience for every client. Requirements We're interested in people who naturally take ownership and get things done. You'll likely have experience in project coordination, operations, scheduling, procurement, logistics, construction, interiors, manufacturing, or a similar fast-moving environment. You'll stand out if you: Have experience managing multiple projects simultaneously Are highly organised with exceptional attention to detail Enjoy coordinating people and driving actions to completion Communicate confidently and professionally with clients and suppliers Stay calm under pressure and can prioritise effectively Are proactive, resourceful, and solutions-focused Enjoy improving processes and finding better ways of working Desirable Experience Construction, interiors, fit-out, joinery, manufacturing, or related sectors Procurement and supplier management Logistics, scheduling, or production planning Experience using project management software such as Asana or similar platforms Benefits You'll be joining a successful family-owned business that combines traditional values with a modern, forward-thinking approach. They are pride on delivering outstanding customer service and creating an environment where motivated people can genuinely make a difference. What We Offer 40,000 - 45,000 per annum (Negotiable for the right candidate) Full-time permanent position Company pension Free on-site parking Staff canteen facilities Supportive and collaborative team culture Genuine opportunity to grow with an expanding business Varied and rewarding projects across the UK Ready for Your Next Challenge? If you're an organised, proactive professional who enjoys coordinating people, projects, and processes to deliver exceptional results, we'd love to hear from you. We are reviewing applications as they are received and are keen to appoint the right person quickly.
Jul 03, 2026
Full time
Project Coordinator Location: Leicester (LE2) Salary: 40,000 - 45,000 per annum (Negotiable for the right candidate) Job Type: Full-Time Permanent Bring Structure to Exceptional Projects Are you a highly organised Project Coordinator who thrives in a fast-paced environment? Do you enjoy juggling multiple priorities, building strong relationships, and making sure every detail is delivered flawlessly? If so, this could be the opportunity you've been looking for. We are working with a well-established and growing specialist business delivering high-quality projects across the UK. Known for craftsmanship, attention to detail, and exceptional customer service, working on a diverse range of commercial, retail, hospitality, residential, and luxury developments. As business continues to grow, we're looking for an ambitious Project Coordinator to join the team and play a key role in delivering projects successfully from concept through to completion. The Opportunity This is far more than an administration role. You'll become the central hub of projects, coordinating materials, suppliers, production schedules, logistics, installers, and client communications to keep projects moving forward. Working alongside a young, progressive, and supportive team, you'll have genuine ownership, autonomy, and the opportunity to make a real impact on the success of the business. No two days are the same. One morning you could be coordinating material procurement, and by the afternoon you'll be organising installations, resolving supplier challenges, and keeping clients informed on project progress. What You'll Be Doing As Project Coordinator, you'll take ownership of multiple live projects from sales handover through to successful installation. You'll work closely with clients, suppliers, architects, subcontractors, and internal teams to ensure projects are delivered on time, within budget, and to the highest standards. Key responsibilities include: Coordinating multiple projects simultaneously from start to finish Managing project schedules, priorities, and deadlines Liaising with clients, suppliers, architects, and subcontractors Managing procurement, purchase orders, and material deliveries Coordinating production schedules, logistics, and installations Supporting project costing, invoicing, and budget tracking Maintaining accurate project records and reporting Proactively identifying and resolving issues before they impact delivery This is a hands-on role where you'll be trusted to take ownership, keep projects moving, and ensure an exceptional experience for every client. Requirements We're interested in people who naturally take ownership and get things done. You'll likely have experience in project coordination, operations, scheduling, procurement, logistics, construction, interiors, manufacturing, or a similar fast-moving environment. You'll stand out if you: Have experience managing multiple projects simultaneously Are highly organised with exceptional attention to detail Enjoy coordinating people and driving actions to completion Communicate confidently and professionally with clients and suppliers Stay calm under pressure and can prioritise effectively Are proactive, resourceful, and solutions-focused Enjoy improving processes and finding better ways of working Desirable Experience Construction, interiors, fit-out, joinery, manufacturing, or related sectors Procurement and supplier management Logistics, scheduling, or production planning Experience using project management software such as Asana or similar platforms Benefits You'll be joining a successful family-owned business that combines traditional values with a modern, forward-thinking approach. They are pride on delivering outstanding customer service and creating an environment where motivated people can genuinely make a difference. What We Offer 40,000 - 45,000 per annum (Negotiable for the right candidate) Full-time permanent position Company pension Free on-site parking Staff canteen facilities Supportive and collaborative team culture Genuine opportunity to grow with an expanding business Varied and rewarding projects across the UK Ready for Your Next Challenge? If you're an organised, proactive professional who enjoys coordinating people, projects, and processes to deliver exceptional results, we'd love to hear from you. We are reviewing applications as they are received and are keen to appoint the right person quickly.
