Sewell Wallis are currently working with a well-established and growing organisation based in North Sheffield, South Yorkshire, who are recruiting a Leasing Administrator. This is an excellent opportunity to join a busy, supportive team where you'll play a key role. You'll be covering a variety of administrative duties, as well as being a point of contact for customers, and continuously liaising with internal stakeholders. This role would suit someone with strong administration and communication skills who enjoys working in a fast-paced environment, has excellent organisational abilities and takes pride in delivering first-class customer service. A keen sense of attention to detail and strong Excel skills are also crucial. What will you be doing? Preparing and issuing vehicle quotations based on customer requirements. Processing new vehicle orders and accurately inputting manufacturer and order information onto internal systems. Providing administrative support to the Sales team throughout the customer journey. Liaising with dealerships to confirm vehicle availability and delivery lead times. Managing the online vehicle ordering system and ensuring all records are kept up to date. Coordinating vehicle deliveries and returns with customers, ensuring a smooth handover process. Resolving customer queries efficiently while delivering an excellent customer experience. Checking the accuracy of quotations and order information before processing. Working collaboratively with colleagues across multiple departments to ensure orders progress smoothly. Ensuring all company policies, procedures and compliance requirements are followed. Maintaining accurate records and updating internal systems throughout the leasing process. Supporting the wider Business Processing team with additional administration duties where required. What skills are we looking for? Previous experience within an administration, sales support or customer service role. Excellent communication skills with the confidence to liaise with customers and external partners. Strong organisational skills and the ability to manage multiple tasks simultaneously. High attention to detail and accuracy. Good working knowledge of Microsoft Office, particularly Excel (VLookUps, Pivot Tables). Ability to work independently as well as collaboratively within a team. Strong relationship-building skills with a customer-focused approach. A proactive, positive attitude with the ability to work effectively in a busy environment. What's on offer? Excellent bonus scheme. Company pension scheme. Free on-site parking. Retail discount scheme. Supportive and collaborative team environment. If you're an organised administrator with excellent customer service skills and are looking to join a business where you can make a real impact, we'd love to hear from you. Please apply now or contact Eleanor Kirk for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Jul 06, 2026
Full time
Sewell Wallis are currently working with a well-established and growing organisation based in North Sheffield, South Yorkshire, who are recruiting a Leasing Administrator. This is an excellent opportunity to join a busy, supportive team where you'll play a key role. You'll be covering a variety of administrative duties, as well as being a point of contact for customers, and continuously liaising with internal stakeholders. This role would suit someone with strong administration and communication skills who enjoys working in a fast-paced environment, has excellent organisational abilities and takes pride in delivering first-class customer service. A keen sense of attention to detail and strong Excel skills are also crucial. What will you be doing? Preparing and issuing vehicle quotations based on customer requirements. Processing new vehicle orders and accurately inputting manufacturer and order information onto internal systems. Providing administrative support to the Sales team throughout the customer journey. Liaising with dealerships to confirm vehicle availability and delivery lead times. Managing the online vehicle ordering system and ensuring all records are kept up to date. Coordinating vehicle deliveries and returns with customers, ensuring a smooth handover process. Resolving customer queries efficiently while delivering an excellent customer experience. Checking the accuracy of quotations and order information before processing. Working collaboratively with colleagues across multiple departments to ensure orders progress smoothly. Ensuring all company policies, procedures and compliance requirements are followed. Maintaining accurate records and updating internal systems throughout the leasing process. Supporting the wider Business Processing team with additional administration duties where required. What skills are we looking for? Previous experience within an administration, sales support or customer service role. Excellent communication skills with the confidence to liaise with customers and external partners. Strong organisational skills and the ability to manage multiple tasks simultaneously. High attention to detail and accuracy. Good working knowledge of Microsoft Office, particularly Excel (VLookUps, Pivot Tables). Ability to work independently as well as collaboratively within a team. Strong relationship-building skills with a customer-focused approach. A proactive, positive attitude with the ability to work effectively in a busy environment. What's on offer? Excellent bonus scheme. Company pension scheme. Free on-site parking. Retail discount scheme. Supportive and collaborative team environment. If you're an organised administrator with excellent customer service skills and are looking to join a business where you can make a real impact, we'd love to hear from you. Please apply now or contact Eleanor Kirk for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Office Administrator - Temporary Ongoing Stourport-on-Severn Monday to Friday 9:00am - 5:00pm We are currently recruiting for a Temporary Office Administrator to join a busy and friendly team based in Stourport-on-Severn . This role is initially expected to last 4-8 weeks , with the potential to become a longer-term opportunity for the right candidate. Key Responsibilities: Assisting the Sales and Purchasing Administration teams Loading Sales Orders and Purchase Orders onto internal systems Creating customer invoices Emailing customers and suppliers General office administration duties as required Systems Used: Xero Zedonk Mintsoft What We're Looking For: Previous administration experience Strong attention to detail and organisational skills Good communication skills Confident using computer systems (experience with Xero, Zedonk or Mintsoft would be advantageous but not essential) Hours: Monday to Friday, 9:00am - 5:00pm If you're available immediately and looking for a varied administration role with the potential for longer-term work, we'd love to hear from you. Apply today or contact Karina o (phone number removed) for more information.
Jul 06, 2026
Contractor
Office Administrator - Temporary Ongoing Stourport-on-Severn Monday to Friday 9:00am - 5:00pm We are currently recruiting for a Temporary Office Administrator to join a busy and friendly team based in Stourport-on-Severn . This role is initially expected to last 4-8 weeks , with the potential to become a longer-term opportunity for the right candidate. Key Responsibilities: Assisting the Sales and Purchasing Administration teams Loading Sales Orders and Purchase Orders onto internal systems Creating customer invoices Emailing customers and suppliers General office administration duties as required Systems Used: Xero Zedonk Mintsoft What We're Looking For: Previous administration experience Strong attention to detail and organisational skills Good communication skills Confident using computer systems (experience with Xero, Zedonk or Mintsoft would be advantageous but not essential) Hours: Monday to Friday, 9:00am - 5:00pm If you're available immediately and looking for a varied administration role with the potential for longer-term work, we'd love to hear from you. Apply today or contact Karina o (phone number removed) for more information.
M2 Professional Recruitment Services Ltd
Manchester, Lancashire
An excellent opportunity has arisen for a Loan Administrator within a successful, independent provider of commercial finance. Key Responsibilities: A lot of email/task logging, reviewing, referring as appropriate, responding as appropriate, printing, filing, diarising, ensuring online/hard copy records are up to date for 'realtime' management information purposes and for everybody's benefit to follow up as appropriate Agreement in Principle / Terms are forwarded by the sales team along with completed application form and supporting paperwork Terms, forms and supporting paperwork reviewed Queries raised with sales team before raising them with broker and borrower as appropriate Responses reviewed and referred internally as appropriate Valuation quotes and availability requested from surveyor panel managers then relayed to broker/borrower Valuations instructed when quotes/availability deemed acceptable Valuation reports received, saved, logged, printed, reviewed and referred internally as appropriate with queries raised with surveyor panel as necessary before relaying the figures to broker / borrower to progress as appropriate If a matter it progressing following receipt of the valuation report - Instruct solicitors Liaise with solicitors, broker, borrowers and their solicitor to progress files / cases / matters to complete short-term bridging loans
Jul 06, 2026
Full time
An excellent opportunity has arisen for a Loan Administrator within a successful, independent provider of commercial finance. Key Responsibilities: A lot of email/task logging, reviewing, referring as appropriate, responding as appropriate, printing, filing, diarising, ensuring online/hard copy records are up to date for 'realtime' management information purposes and for everybody's benefit to follow up as appropriate Agreement in Principle / Terms are forwarded by the sales team along with completed application form and supporting paperwork Terms, forms and supporting paperwork reviewed Queries raised with sales team before raising them with broker and borrower as appropriate Responses reviewed and referred internally as appropriate Valuation quotes and availability requested from surveyor panel managers then relayed to broker/borrower Valuations instructed when quotes/availability deemed acceptable Valuation reports received, saved, logged, printed, reviewed and referred internally as appropriate with queries raised with surveyor panel as necessary before relaying the figures to broker / borrower to progress as appropriate If a matter it progressing following receipt of the valuation report - Instruct solicitors Liaise with solicitors, broker, borrowers and their solicitor to progress files / cases / matters to complete short-term bridging loans
Sales Order Processor / Administrator Winsford 24k Monday to Friday, 9am-5pm Permanent Introduction Acorn by Synergie is recruiting on behalf of our award-winning client based in Winsford. They are seeking a motivated and detail-oriented Sales Order Processor, with strong administrative and customer service skills to join their small and friendly team. As a Sales Order Processor, you will play a key role in ensuring customer orders are processed accurately and efficiently. This position requires excellent attention to detail, strong communication skills, and the ability to work collaboratively in a fast-paced environment. Key Duties Respond to telephone calls and enquiries regarding items, price and delivery/lead times, complaints. Prioritise workload, organise, plan and be able to react and adapt to ongoing issues throughout the day. Produce Sales quotations, convert quotations into orders and raise new orders as appropriate. Produce appropriate paperwork for delivery/collection purposes and any other relevant paperwork required. Provide first-class support to the external sales team. Complete general administration and housekeeping duties to be kept up to date daily. Undertake other duties and responsibilities as may necessarily be required. Requirements Good written and verbal English. Accuracy and attention to detail. Good organisational skills. Good computer and keyboard skills. An ability to work under pressure and to deadlines. Good administrative skills. Quick to learn. Proactive. Able to work both independently or as part of a team. Treat the customer as a priority at all times. What We Offer 24k salary. Full-time, permanent position. Monday to Friday working pattern, 9am-5pm. Opportunity to join a small and friendly team. Interested? Apply now with your CV to be considered for this Sales Order Processor / Administrator opportunity. Acorn by Synergie acts as an employment agency for permanent recruitment.
Jul 06, 2026
Full time
Sales Order Processor / Administrator Winsford 24k Monday to Friday, 9am-5pm Permanent Introduction Acorn by Synergie is recruiting on behalf of our award-winning client based in Winsford. They are seeking a motivated and detail-oriented Sales Order Processor, with strong administrative and customer service skills to join their small and friendly team. As a Sales Order Processor, you will play a key role in ensuring customer orders are processed accurately and efficiently. This position requires excellent attention to detail, strong communication skills, and the ability to work collaboratively in a fast-paced environment. Key Duties Respond to telephone calls and enquiries regarding items, price and delivery/lead times, complaints. Prioritise workload, organise, plan and be able to react and adapt to ongoing issues throughout the day. Produce Sales quotations, convert quotations into orders and raise new orders as appropriate. Produce appropriate paperwork for delivery/collection purposes and any other relevant paperwork required. Provide first-class support to the external sales team. Complete general administration and housekeeping duties to be kept up to date daily. Undertake other duties and responsibilities as may necessarily be required. Requirements Good written and verbal English. Accuracy and attention to detail. Good organisational skills. Good computer and keyboard skills. An ability to work under pressure and to deadlines. Good administrative skills. Quick to learn. Proactive. Able to work both independently or as part of a team. Treat the customer as a priority at all times. What We Offer 24k salary. Full-time, permanent position. Monday to Friday working pattern, 9am-5pm. Opportunity to join a small and friendly team. Interested? Apply now with your CV to be considered for this Sales Order Processor / Administrator opportunity. Acorn by Synergie acts as an employment agency for permanent recruitment.
Sales Administrator Apprentice Job Purpose An exciting opportunity has arisen for an Sales Administrator to join a fast paced company based in Ascot operating across the UK and Europe who are enjoying rapid growth. The Sales Administrator will provide efficient and reliable administrative support to the Sales and Operations Teams, ensuring the smooth day-to-day running of operations. The role involves coordinating schedules, maintaining accurate records, supporting managers and operatives, and acting as a key point of contact for internal and external stakeholders. This position would suits someone who thrives in a fast-paced environment. Key Responsibilities Administrative Support Provide general administrative support to the sales and operations teams Manage incoming calls, emails, and correspondence Maintain accurate electronic and paper filing systems Prepare documents, reports, and spreadsheets as required Client & Site Coordination Liaise with clients, site managers, engineers and cleaning operatives Log and track service requests, issues, and resolutions Health & Safety Support record-keeping for health & safety, COSHH, and risk assessments Ensure documentation is up to date and easily accessible Skills & Experience Essential Educated to A Level or equivalent Strong organisational and time-management skills Excellent written and verbal communication skills Competent in Microsoft Office (Word, Excel, Outlook) High level of attention to detail and accuracy Ability to work independently and as part of a team Personal Attributes Reliable, professional, and well-organised Able to prioritise a busy workload Discreet and trustworthy with confidential information Proactive and solution-focused Friendly and approachable manner What We Offer Competitive salary (dependent on experience) Supportive team environment Training and development opportunities You will enjoy working in a fast paced and growing business within a supportive and friendly team. This role is fully office based with car parking on site. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
Jul 06, 2026
Full time
Sales Administrator Apprentice Job Purpose An exciting opportunity has arisen for an Sales Administrator to join a fast paced company based in Ascot operating across the UK and Europe who are enjoying rapid growth. The Sales Administrator will provide efficient and reliable administrative support to the Sales and Operations Teams, ensuring the smooth day-to-day running of operations. The role involves coordinating schedules, maintaining accurate records, supporting managers and operatives, and acting as a key point of contact for internal and external stakeholders. This position would suits someone who thrives in a fast-paced environment. Key Responsibilities Administrative Support Provide general administrative support to the sales and operations teams Manage incoming calls, emails, and correspondence Maintain accurate electronic and paper filing systems Prepare documents, reports, and spreadsheets as required Client & Site Coordination Liaise with clients, site managers, engineers and cleaning operatives Log and track service requests, issues, and resolutions Health & Safety Support record-keeping for health & safety, COSHH, and risk assessments Ensure documentation is up to date and easily accessible Skills & Experience Essential Educated to A Level or equivalent Strong organisational and time-management skills Excellent written and verbal communication skills Competent in Microsoft Office (Word, Excel, Outlook) High level of attention to detail and accuracy Ability to work independently and as part of a team Personal Attributes Reliable, professional, and well-organised Able to prioritise a busy workload Discreet and trustworthy with confidential information Proactive and solution-focused Friendly and approachable manner What We Offer Competitive salary (dependent on experience) Supportive team environment Training and development opportunities You will enjoy working in a fast paced and growing business within a supportive and friendly team. This role is fully office based with car parking on site. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
Sales Operations & CRM Administrator Competitive Salary We are looking for a highly organised and proactive Sales Operations & CRM Administrator to support the growth of our expanding commercial function. This role sits at the heart of the business and is responsible for maintaining CRM accuracy, supporting sales reporting, coordinating pipeline management, and ensuring sales and marketing teams have the information they need to perform effectively. The successful candidate will play a key role in building a more data-driven, process-led commercial operation. This is an excellent opportunity for someone who enjoys systems, organisation, reporting, and continuous improvement, with the potential to develop into a broader Commercial Operations or Go-To-Market (GTM) role over time. Key Responsibilities CRM & Data Management Maintain and continuously improve CRM data quality and integrity. Ensure customer, contact, and opportunity records are accurate and up to date. Support CRM development, user adoption, and process compliance. Assist with system improvements, automation, and workflow development. Sales Pipeline & Reporting Own the administration and governance of the sales pipeline. Produce weekly and monthly sales and pipeline reports. Track key commercial KPIs and identify gaps or inconsistencies. Support forecasting, opportunity tracking, and management reporting. Sales Operations Support Prepare quotations, customer documentation, and sales administration. Coordinate follow-up activity and ensure actions are completed. Support customer account reviews and commercial planning activities. Act as a central point of coordination between sales, marketing, operations, and finance. Marketing & Commercial Support Assist with lead management and campaign tracking. Support reporting of marketing activity and lead generation performance. Help develop processes that improve customer engagement and commercial effectiveness. What We re Looking For Essential Experience in sales administration, commercial administration, sales support, or CRM administration. Strong organisational skills with excellent attention to detail. Experience using CRM systems and Microsoft Excel. Ability to produce accurate reports and manage data effectively. Excellent communication skills with a proactive approach. Desirable Experience with HubSpot or similar CRM platforms. Experience within engineering, manufacturing, automotive, fleet, or industrial sectors. Interest in sales operations, CRM strategy, process improvement, or commercial systems. Exposure to marketing, lead management, or customer journey processes. Development Opportunity This role offers genuine progression opportunities within a growing business environment. The successful candidate will have the opportunity to develop expertise across CRM management, sales operations, reporting, automation, commercial systems, and wider go-to-market activities, creating a pathway into future Commercial Operations or CRM leadership roles.
Jul 06, 2026
Full time
Sales Operations & CRM Administrator Competitive Salary We are looking for a highly organised and proactive Sales Operations & CRM Administrator to support the growth of our expanding commercial function. This role sits at the heart of the business and is responsible for maintaining CRM accuracy, supporting sales reporting, coordinating pipeline management, and ensuring sales and marketing teams have the information they need to perform effectively. The successful candidate will play a key role in building a more data-driven, process-led commercial operation. This is an excellent opportunity for someone who enjoys systems, organisation, reporting, and continuous improvement, with the potential to develop into a broader Commercial Operations or Go-To-Market (GTM) role over time. Key Responsibilities CRM & Data Management Maintain and continuously improve CRM data quality and integrity. Ensure customer, contact, and opportunity records are accurate and up to date. Support CRM development, user adoption, and process compliance. Assist with system improvements, automation, and workflow development. Sales Pipeline & Reporting Own the administration and governance of the sales pipeline. Produce weekly and monthly sales and pipeline reports. Track key commercial KPIs and identify gaps or inconsistencies. Support forecasting, opportunity tracking, and management reporting. Sales Operations Support Prepare quotations, customer documentation, and sales administration. Coordinate follow-up activity and ensure actions are completed. Support customer account reviews and commercial planning activities. Act as a central point of coordination between sales, marketing, operations, and finance. Marketing & Commercial Support Assist with lead management and campaign tracking. Support reporting of marketing activity and lead generation performance. Help develop processes that improve customer engagement and commercial effectiveness. What We re Looking For Essential Experience in sales administration, commercial administration, sales support, or CRM administration. Strong organisational skills with excellent attention to detail. Experience using CRM systems and Microsoft Excel. Ability to produce accurate reports and manage data effectively. Excellent communication skills with a proactive approach. Desirable Experience with HubSpot or similar CRM platforms. Experience within engineering, manufacturing, automotive, fleet, or industrial sectors. Interest in sales operations, CRM strategy, process improvement, or commercial systems. Exposure to marketing, lead management, or customer journey processes. Development Opportunity This role offers genuine progression opportunities within a growing business environment. The successful candidate will have the opportunity to develop expertise across CRM management, sales operations, reporting, automation, commercial systems, and wider go-to-market activities, creating a pathway into future Commercial Operations or CRM leadership roles.
A fantastic opportunity has arisen for an ambitious and customer-focused Sales Administrator/ Internal Sales Admin to join a growing, market-leading organisation based in Chesterfield. Due to continued expansion and investment, the business is looking to strengthen its commercial team with an individual who enjoys building relationships, identifying opportunities and delivering exceptional customer service. Working from modern offices with onsite parking, this role offers a blend of sales, account management and customer support responsibilities, alongside excellent earning potential through a monthly bonus scheme. KEY VACANCY INFORMATION Chesterfield Location Permanent 28,000 + Monthly Bonus ( 150- 300+ per month) Full time Monday to Friday 8.30 -5. hours Office based with potential for one day working from home after training. Key Responsibilities Proactively manage and develop relationships with an existing customer base Process customer sales orders , produce customer order quotes Identify opportunities to increase revenue through cross-selling and upselling additional products and services (not sales targetted though) Contact customers via telephone and email to generate sales opportunities and secure orders. Prepare and follow up on customer quotations, converting enquiries into revenue wherever possible. Process customer orders accurately and ensure smooth progression through to fulfilment. Monitor open orders and delivery schedules, communicating updates and managing customer expectations. Investigate and resolve customer queries, ensuring a positive customer experience at all times. Work closely with external sales colleagues and wider teams to maximise account growth. Analyse customer purchasing trends and recommend solutions that add value. Maintain accurate records within internal systems and CRM platforms. Provide feedback on market trends, competitor activity and customer requirements. What We're Looking For Previous experience within an internal sales order processing, sales support, account management or customer service environment. A proven ability to build strong customer relationships and identify commercial opportunities. Confident communication skills, both written and verbal. Strong organisational skills with the ability to manage multiple priorities. Excellent attention to detail and accuracy. Comfortable using Microsoft Office and CRM systems. A proactive, solutions-focused approach with a desire to deliver excellent service. Ability to work independently whilst contributing positively to a collaborative team environment. What's on Offer? 28,000 basic salary Monthly bonus scheme ( 150- 300+ per month) Permanent, full-time position Hybrid working model following training (1 day per week from home) Modern office environment Free onsite parking Clear opportunities for development and progression Supportive and collaborative team culture Joining a growing business during an exciting period of expansion If you're an experienced sales professional looking to join a successful organisation where your contribution is recognised and rewarded, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 06, 2026
Full time
A fantastic opportunity has arisen for an ambitious and customer-focused Sales Administrator/ Internal Sales Admin to join a growing, market-leading organisation based in Chesterfield. Due to continued expansion and investment, the business is looking to strengthen its commercial team with an individual who enjoys building relationships, identifying opportunities and delivering exceptional customer service. Working from modern offices with onsite parking, this role offers a blend of sales, account management and customer support responsibilities, alongside excellent earning potential through a monthly bonus scheme. KEY VACANCY INFORMATION Chesterfield Location Permanent 28,000 + Monthly Bonus ( 150- 300+ per month) Full time Monday to Friday 8.30 -5. hours Office based with potential for one day working from home after training. Key Responsibilities Proactively manage and develop relationships with an existing customer base Process customer sales orders , produce customer order quotes Identify opportunities to increase revenue through cross-selling and upselling additional products and services (not sales targetted though) Contact customers via telephone and email to generate sales opportunities and secure orders. Prepare and follow up on customer quotations, converting enquiries into revenue wherever possible. Process customer orders accurately and ensure smooth progression through to fulfilment. Monitor open orders and delivery schedules, communicating updates and managing customer expectations. Investigate and resolve customer queries, ensuring a positive customer experience at all times. Work closely with external sales colleagues and wider teams to maximise account growth. Analyse customer purchasing trends and recommend solutions that add value. Maintain accurate records within internal systems and CRM platforms. Provide feedback on market trends, competitor activity and customer requirements. What We're Looking For Previous experience within an internal sales order processing, sales support, account management or customer service environment. A proven ability to build strong customer relationships and identify commercial opportunities. Confident communication skills, both written and verbal. Strong organisational skills with the ability to manage multiple priorities. Excellent attention to detail and accuracy. Comfortable using Microsoft Office and CRM systems. A proactive, solutions-focused approach with a desire to deliver excellent service. Ability to work independently whilst contributing positively to a collaborative team environment. What's on Offer? 28,000 basic salary Monthly bonus scheme ( 150- 300+ per month) Permanent, full-time position Hybrid working model following training (1 day per week from home) Modern office environment Free onsite parking Clear opportunities for development and progression Supportive and collaborative team culture Joining a growing business during an exciting period of expansion If you're an experienced sales professional looking to join a successful organisation where your contribution is recognised and rewarded, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Zenith are looking to to recruit an experienced Finance and Sales Administrator. We have an excellent opportunity for a highly organised Sales & Finance Administrator to join a manufacturing business to support the smooth running of their commercial operations. You will support the end-to-end processing of customer orders, from purchase order through to invoicing, as well as the accurate input of purchase invoices into their accounting system. This role sits at the heart of the commercial operations, acting as a key link between customers and internal teams including Sales, Finance, Production, and Supply Chain. You will play a critical role in ensuring orders are processed accurately, delivered on time, and invoiced correctly, while delivering a high standard of customer service. Key Responsibilities Order Management Process and manage customer purchase orders from entry through to delivery and invoicing Ensure all orders are accurate and aligned with agreed pricing, promotions, and commercial terms Manage order amendments, shortages, and delivery changes in collaboration with Supply Chain and Production teams Proactively identify and escalate potential issues to minimise disruption Sales Support Provide administrative support to the Sales team, including new line forms and product listings Maintain awareness of customer pricing structures and promotional activity to ensure accurate order processing Support new product launches and ongoing customer requirements Finance Support Support the end-to-end order-to-cash process, ensuring timely and accurate invoicing Process and post purchase invoices within the finance system (Xero) Maintain accurate records to support reconciliation and audit requirements Investigate and resolve invoice discrepancies and account queries Reconcile supplier statements and maintain supplier and customer accounts Monitor customer credit limits and support risk management activities Assist with VAT returns, month-end processes, and reporting Contribute to continuous improvement within the finance function Ensure clear communication and efficient fulfilment of customer orders Skills & Experience Experience in order processing, customer service, or sales administration Previous experience in a finance role Strong attention to detail with a high level of accuracy Ability to manage multiple priorities in a fast-paced environment Strong communication skills, with confidence engaging both internally and with customers Collaborative team player Strong organisational and problem-solving skills. Understanding of customer delivery requirements (desirable) Experience with ERP or order management systems (advantageous)
Jul 06, 2026
Full time
Zenith are looking to to recruit an experienced Finance and Sales Administrator. We have an excellent opportunity for a highly organised Sales & Finance Administrator to join a manufacturing business to support the smooth running of their commercial operations. You will support the end-to-end processing of customer orders, from purchase order through to invoicing, as well as the accurate input of purchase invoices into their accounting system. This role sits at the heart of the commercial operations, acting as a key link between customers and internal teams including Sales, Finance, Production, and Supply Chain. You will play a critical role in ensuring orders are processed accurately, delivered on time, and invoiced correctly, while delivering a high standard of customer service. Key Responsibilities Order Management Process and manage customer purchase orders from entry through to delivery and invoicing Ensure all orders are accurate and aligned with agreed pricing, promotions, and commercial terms Manage order amendments, shortages, and delivery changes in collaboration with Supply Chain and Production teams Proactively identify and escalate potential issues to minimise disruption Sales Support Provide administrative support to the Sales team, including new line forms and product listings Maintain awareness of customer pricing structures and promotional activity to ensure accurate order processing Support new product launches and ongoing customer requirements Finance Support Support the end-to-end order-to-cash process, ensuring timely and accurate invoicing Process and post purchase invoices within the finance system (Xero) Maintain accurate records to support reconciliation and audit requirements Investigate and resolve invoice discrepancies and account queries Reconcile supplier statements and maintain supplier and customer accounts Monitor customer credit limits and support risk management activities Assist with VAT returns, month-end processes, and reporting Contribute to continuous improvement within the finance function Ensure clear communication and efficient fulfilment of customer orders Skills & Experience Experience in order processing, customer service, or sales administration Previous experience in a finance role Strong attention to detail with a high level of accuracy Ability to manage multiple priorities in a fast-paced environment Strong communication skills, with confidence engaging both internally and with customers Collaborative team player Strong organisational and problem-solving skills. Understanding of customer delivery requirements (desirable) Experience with ERP or order management systems (advantageous)
Our prestigious client is looking for a Customer Support Administrator to join their friendly and supportive team. This is an excellent opportunity for someone looking to start or develop their career in customer service and administration. Full training will be provided, so if you're organised, enjoy helping people, and have a positive attitude, we'd love to hear from you. The main purpose of this role is to provide excellent support to both existing and prospective customers, ensuring enquiries, requests, and issues are handled professionally and efficiently from start to finish. Job Type: Permanent Working Hours: Monday - Friday, 8:30am - 5:00pm Location: Reading (Office Based) Salary: 25,000 Key Responsibilities: As a Customer Support Administrator, you will: Be the first point of contact for customer enquiries via phone and email. Log customer requests and update records using internal systems (full training provided). Schedule engineer visits and coordinate diaries. Arrange appointments for breakdowns, maintenance visits, installations, and collections. Process customer orders for parts and supplies. Prepare customer quotes and general correspondence. Keep customer information accurate and up to date. Help resolve customer queries in a friendly, professional, and timely manner. Support with general administration, including maintaining customer records. Assist with stock ordering and organising deliveries. Log incoming sales enquiries and pass them to the relevant team. Support colleagues with a variety of administrative tasks and projects as needed. What We're Looking For We're looking for someone with the right attitude and willingness to learn. You don't need experience with every aspect of the role, as full training will be provided. You'll ideally have: A positive, proactive attitude and a willingness to learn. Good organisational skills and strong attention to detail. Excellent communication skills, both written and verbal. Confidence using Microsoft Office and general computer systems. Good numeracy and literacy skills. The ability to manage your workload and follow processes. A friendly, customer-focused approach and enjoy working as part of a team. Previous customer service, retail, office, or administration experience. If you're looking for an opportunity to build your career in a supportive environment where you'll receive full training and develop valuable skills, we'd love to hear from you.
Jul 06, 2026
Full time
Our prestigious client is looking for a Customer Support Administrator to join their friendly and supportive team. This is an excellent opportunity for someone looking to start or develop their career in customer service and administration. Full training will be provided, so if you're organised, enjoy helping people, and have a positive attitude, we'd love to hear from you. The main purpose of this role is to provide excellent support to both existing and prospective customers, ensuring enquiries, requests, and issues are handled professionally and efficiently from start to finish. Job Type: Permanent Working Hours: Monday - Friday, 8:30am - 5:00pm Location: Reading (Office Based) Salary: 25,000 Key Responsibilities: As a Customer Support Administrator, you will: Be the first point of contact for customer enquiries via phone and email. Log customer requests and update records using internal systems (full training provided). Schedule engineer visits and coordinate diaries. Arrange appointments for breakdowns, maintenance visits, installations, and collections. Process customer orders for parts and supplies. Prepare customer quotes and general correspondence. Keep customer information accurate and up to date. Help resolve customer queries in a friendly, professional, and timely manner. Support with general administration, including maintaining customer records. Assist with stock ordering and organising deliveries. Log incoming sales enquiries and pass them to the relevant team. Support colleagues with a variety of administrative tasks and projects as needed. What We're Looking For We're looking for someone with the right attitude and willingness to learn. You don't need experience with every aspect of the role, as full training will be provided. You'll ideally have: A positive, proactive attitude and a willingness to learn. Good organisational skills and strong attention to detail. Excellent communication skills, both written and verbal. Confidence using Microsoft Office and general computer systems. Good numeracy and literacy skills. The ability to manage your workload and follow processes. A friendly, customer-focused approach and enjoy working as part of a team. Previous customer service, retail, office, or administration experience. If you're looking for an opportunity to build your career in a supportive environment where you'll receive full training and develop valuable skills, we'd love to hear from you.
Service Administrator S25, Sheffield £32,000 - £35,000 Monday Friday 9:00am 5:00pm Looking for someone to start asap Job Purpose To provide efficient administrative and operational support to the Service, Technical and Spare Parts departments, ensuring customers receive a high standard of service throughout the entire aftersales process. The role is responsible for supporting the planning and coordination, managing spare parts administration, processing customer enquiries and orders and ensuring all service work is accurately recorded and invoiced. By working closely with service technicians, customers, suppliers and internal departments, you will help maintain smooth day-to-day operations, maximise revenue through accurate charging of parts and services and contribute to the overall efficiency and success of the aftersales function. Job Responsibilities Support the Technical Co-ordinator by preparing reports and ensuring all site requirements are in place before technicians attend customer sites Review service technician reports to identify spare parts used, ensure they are charged to customers where applicable and arrange any follow-on work required. Answer incoming service calls, resolve customer queries where possible and arrange call-backs when required Preparing and issuing spare parts quotations by phone and email using machine serial numbers where possible Processing customer purchase orders accurately and efficiently Handle customer enquiries by tracking orders, deliveries and modifications Keeping customers informed of any delays or changes to delivery schedules Liaise with the head office office regarding missing stock or outstanding parts orders Following up quotations within seven days Recording reasons for lost quotations Analysing rejected quotations to identify trends and opportunities for improvement Resolve spare parts invoicing queries raised by the Finance department Provide day-to-day support to service technicians, ensuring they have everything required to carry out their work effectively Carry out any other reasonable duties as required to support the wider business Key Skills required Previous experience in a service administration, customer service or coordination role Excellent communication and organisational skills Strong attention to detail and accuracy Confident using Microsoft Office and business systems Ability to prioritise workload and work to deadlines Customer-focused with a proactive approach to problem solving Able to work independently and as part of a team EMA1
Jul 06, 2026
Full time
Service Administrator S25, Sheffield £32,000 - £35,000 Monday Friday 9:00am 5:00pm Looking for someone to start asap Job Purpose To provide efficient administrative and operational support to the Service, Technical and Spare Parts departments, ensuring customers receive a high standard of service throughout the entire aftersales process. The role is responsible for supporting the planning and coordination, managing spare parts administration, processing customer enquiries and orders and ensuring all service work is accurately recorded and invoiced. By working closely with service technicians, customers, suppliers and internal departments, you will help maintain smooth day-to-day operations, maximise revenue through accurate charging of parts and services and contribute to the overall efficiency and success of the aftersales function. Job Responsibilities Support the Technical Co-ordinator by preparing reports and ensuring all site requirements are in place before technicians attend customer sites Review service technician reports to identify spare parts used, ensure they are charged to customers where applicable and arrange any follow-on work required. Answer incoming service calls, resolve customer queries where possible and arrange call-backs when required Preparing and issuing spare parts quotations by phone and email using machine serial numbers where possible Processing customer purchase orders accurately and efficiently Handle customer enquiries by tracking orders, deliveries and modifications Keeping customers informed of any delays or changes to delivery schedules Liaise with the head office office regarding missing stock or outstanding parts orders Following up quotations within seven days Recording reasons for lost quotations Analysing rejected quotations to identify trends and opportunities for improvement Resolve spare parts invoicing queries raised by the Finance department Provide day-to-day support to service technicians, ensuring they have everything required to carry out their work effectively Carry out any other reasonable duties as required to support the wider business Key Skills required Previous experience in a service administration, customer service or coordination role Excellent communication and organisational skills Strong attention to detail and accuracy Confident using Microsoft Office and business systems Ability to prioritise workload and work to deadlines Customer-focused with a proactive approach to problem solving Able to work independently and as part of a team EMA1
Job Title: Merchandising Administrator Location: Liverpool Street, London Hours: Monday to Friday, 9am-5pm (35 hours per week) Pay: 15-16 per hour Contract: Temporary role for 12 weeks + Role Overview: We are seeking a highly organised and proactive Administrator to support our client's merchandising team . The ideal candidate will have strong administrative skills, exposure to merchandising allocation, excellent attention to detail, and the ability to manage multiple manual data systems efficiently. This role is crucial in ensuring that all merchandising data, stock information, and reporting are accurate and up to date, enabling the team to make informed business decisions. Key Responsibilities: Maintain and update internal merchandising trackers, including stock levels, delivered and sold products, and new product introductions. Provide day-to-day administrative support to the merchandising team, ensuring smooth operational workflows. Create, manage, and update multiple spreadsheets in Excel , ensuring data accuracy and consistency. Assist with reporting and ad-hoc analysis to support business decisions. Coordinate with other teams to ensure timely updates on stock movements and product information. Handle ad-hoc administrative tasks and special projects as required by the merchandising team. Ensure all documentation and data entries are accurate, organised, and easily accessible. Experience and Skills Required: Proven administrative experience, ideally within a retail, merchandising, or stock allocation team. Strong proficiency in Microsoft Excel , including advanced functions such as VLOOKUP, pivot tables, conditional formatting, and data analysis tools. Experience managing and maintaining trackers or databases to monitor stock, sales, and product information. Excellent attention to detail with a high level of accuracy in data management. Strong organisational and time management skills, with the ability to handle multiple tasks simultaneously. Good communication skills and the ability to liaise effectively with team members and other departments. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 06, 2026
Seasonal
Job Title: Merchandising Administrator Location: Liverpool Street, London Hours: Monday to Friday, 9am-5pm (35 hours per week) Pay: 15-16 per hour Contract: Temporary role for 12 weeks + Role Overview: We are seeking a highly organised and proactive Administrator to support our client's merchandising team . The ideal candidate will have strong administrative skills, exposure to merchandising allocation, excellent attention to detail, and the ability to manage multiple manual data systems efficiently. This role is crucial in ensuring that all merchandising data, stock information, and reporting are accurate and up to date, enabling the team to make informed business decisions. Key Responsibilities: Maintain and update internal merchandising trackers, including stock levels, delivered and sold products, and new product introductions. Provide day-to-day administrative support to the merchandising team, ensuring smooth operational workflows. Create, manage, and update multiple spreadsheets in Excel , ensuring data accuracy and consistency. Assist with reporting and ad-hoc analysis to support business decisions. Coordinate with other teams to ensure timely updates on stock movements and product information. Handle ad-hoc administrative tasks and special projects as required by the merchandising team. Ensure all documentation and data entries are accurate, organised, and easily accessible. Experience and Skills Required: Proven administrative experience, ideally within a retail, merchandising, or stock allocation team. Strong proficiency in Microsoft Excel , including advanced functions such as VLOOKUP, pivot tables, conditional formatting, and data analysis tools. Experience managing and maintaining trackers or databases to monitor stock, sales, and product information. Excellent attention to detail with a high level of accuracy in data management. Strong organisational and time management skills, with the ability to handle multiple tasks simultaneously. Good communication skills and the ability to liaise effectively with team members and other departments. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Premier Work Support has an exciting opportunity for a temproary Branch Administrator to join a fun, friendly, and busy team based within the Medway area. This is an excellent opportunity for someone looking to gain valuable experience within the recruitment industry. You will receive full training and support whilst working in a fast-paced environment where no two days are the same. We are particularly keen to hear from candidates with a sales, telesales, or business development background. Candidates who can demonstrate relevant experience in these areas may be considered for a higher starting salary, depending on their skills, knowledge, and previous achievements. About the Role As the Branch Administrator, you will work closely with a small team of consultants, providing administrative and sales support within a lively and often fast-moving environment. This is a varied and rewarding role, giving you exposure to every stage of the recruitment process, including: Resourcing and attracting candidates. Interviewing prospective applicants. Registering candidates and completing compliance checks. Matching candidates to vacancies. Assisting with bookings and placements. Supporting payroll administration. Providing exceptional service to both clients and temporary workers. Assisting the sales team with a wide range of daily activities. Key Skills Excellent written and verbal communication skills with a confident and professional telephone manner. Strong organisational and time management skills. Competent in Microsoft Word and Excel. The ability to multitask whilst maintaining excellent attention to detail. A positive, flexible, and proactive approach. Previous recruitment experience is not necessary. We will provide excellent on-the-job training, mentoring and ongoing development to help you succeed. However, if you are looking for long-term career progression, you will need to be self-motivated, willing to 'soft sell' and able to drive. We are Looking for Someone Who: Is outgoing, confident and enjoys meeting and talking to people. Ideally has a sales, telesales, retail sales, business development, or customer-focused background (desirable but not essential). Is not afraid to jump in at the deep end and get involved from day one. Maintains a positive attitude, even when working under pressure. Thrives in a busy, fast-paced, customer-facing environment. Enjoys challenges and finding solutions. Has an enthusiastic work ethic and is eager to learn and develop. Is passionate about delivering exceptional service to candidates and clients. Works well as part of a team whilst also using their own initiative. Hours of work are Monday to Friday, 8:00am - 5:00pm Benefits 28 days' accrued annual leave per annum. Weekly pay. Excellent rates of pay + bonuses Pension scheme. Full training, mentoring, and ongoing development. A supportive, friendly, and fun working environment where you'll gain valuable skills and experience.
Jul 06, 2026
Seasonal
Premier Work Support has an exciting opportunity for a temproary Branch Administrator to join a fun, friendly, and busy team based within the Medway area. This is an excellent opportunity for someone looking to gain valuable experience within the recruitment industry. You will receive full training and support whilst working in a fast-paced environment where no two days are the same. We are particularly keen to hear from candidates with a sales, telesales, or business development background. Candidates who can demonstrate relevant experience in these areas may be considered for a higher starting salary, depending on their skills, knowledge, and previous achievements. About the Role As the Branch Administrator, you will work closely with a small team of consultants, providing administrative and sales support within a lively and often fast-moving environment. This is a varied and rewarding role, giving you exposure to every stage of the recruitment process, including: Resourcing and attracting candidates. Interviewing prospective applicants. Registering candidates and completing compliance checks. Matching candidates to vacancies. Assisting with bookings and placements. Supporting payroll administration. Providing exceptional service to both clients and temporary workers. Assisting the sales team with a wide range of daily activities. Key Skills Excellent written and verbal communication skills with a confident and professional telephone manner. Strong organisational and time management skills. Competent in Microsoft Word and Excel. The ability to multitask whilst maintaining excellent attention to detail. A positive, flexible, and proactive approach. Previous recruitment experience is not necessary. We will provide excellent on-the-job training, mentoring and ongoing development to help you succeed. However, if you are looking for long-term career progression, you will need to be self-motivated, willing to 'soft sell' and able to drive. We are Looking for Someone Who: Is outgoing, confident and enjoys meeting and talking to people. Ideally has a sales, telesales, retail sales, business development, or customer-focused background (desirable but not essential). Is not afraid to jump in at the deep end and get involved from day one. Maintains a positive attitude, even when working under pressure. Thrives in a busy, fast-paced, customer-facing environment. Enjoys challenges and finding solutions. Has an enthusiastic work ethic and is eager to learn and develop. Is passionate about delivering exceptional service to candidates and clients. Works well as part of a team whilst also using their own initiative. Hours of work are Monday to Friday, 8:00am - 5:00pm Benefits 28 days' accrued annual leave per annum. Weekly pay. Excellent rates of pay + bonuses Pension scheme. Full training, mentoring, and ongoing development. A supportive, friendly, and fun working environment where you'll gain valuable skills and experience.
Service Advisor Car Dealership Basingstoke £32k basic, OTE £40,000 Full-time Permanent Monday - Friday 7:30am - 5:30pm, 1 in 4 Saturdays The Role We re looking for a Service Advisor to join a busy car dealership in Basingstoke. You ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover. Duties Meet and greet service customers in the dealership Manage bookings, job cards, and workshop scheduling Upsell service plans, products, and accessories Keep customers updated on progress, costs, and approvals Ensure a professional handover on completion of work Deliver outstanding customer service to increase retention Requirements Previous experience as a Service Advisor in a car dealership or motor trade environment Strong communication and customer-facing skills Ability to upsell products and meet targets Good organisational and IT skills (DMS experience an advantage) Full UK Driving Licence preferred Benefits Up to £34,000 basic + bonus scheme Training and career progression with a franchised dealership Staff discounts on cars, service, and parts Pension scheme and company benefits Friendly, supportive dealership team Apply today to join a leading car dealership in Basingstoke as a Service Advisor . Here at ACS Automotive Recruitment we are recruiting across the UK for roles including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives. For further details on this car dealership Service Advisor job in Basingstoke and other jobs, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.
Jul 06, 2026
Full time
Service Advisor Car Dealership Basingstoke £32k basic, OTE £40,000 Full-time Permanent Monday - Friday 7:30am - 5:30pm, 1 in 4 Saturdays The Role We re looking for a Service Advisor to join a busy car dealership in Basingstoke. You ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover. Duties Meet and greet service customers in the dealership Manage bookings, job cards, and workshop scheduling Upsell service plans, products, and accessories Keep customers updated on progress, costs, and approvals Ensure a professional handover on completion of work Deliver outstanding customer service to increase retention Requirements Previous experience as a Service Advisor in a car dealership or motor trade environment Strong communication and customer-facing skills Ability to upsell products and meet targets Good organisational and IT skills (DMS experience an advantage) Full UK Driving Licence preferred Benefits Up to £34,000 basic + bonus scheme Training and career progression with a franchised dealership Staff discounts on cars, service, and parts Pension scheme and company benefits Friendly, supportive dealership team Apply today to join a leading car dealership in Basingstoke as a Service Advisor . Here at ACS Automotive Recruitment we are recruiting across the UK for roles including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives. For further details on this car dealership Service Advisor job in Basingstoke and other jobs, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Finance Administrator to join our growing team in Aberdeen! The Role: Ensure QHSE documentation is maintained and readily available using CBRE systems eLogbooks, Hazard Reports, training & competency records, PPE, toolbox talks. Manage CAFM system as key user on site including PPM records, reactives and reporting. Schedule engineers across our client sites. Take calls from the client & send jobs to engineers. Collate and process timesheets and expenses weekly. Attend & participate in weekly/monthly Contract Review & finance meetings. Create monthly customer report with contract manager. Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs. Create/raise Extra Works jobs. Create accurate Purchase Orders in a timely manner. Regularly review and process supplier invoices. Raise sales invoices (complete billing) in line with company deadlines at the correct margin. Run and review Profit & Loss reports monthly and influence P&L result. Run & review debt report weekly. Review all open orders & follow up. Details Monday - Friday 8am - 5pm Qualifications & Experience Proven experience in a similar administrative role Experience within the FM industry is advantageous Experience with invoices/raising POs For more information email or apply now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Jul 06, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Finance Administrator to join our growing team in Aberdeen! The Role: Ensure QHSE documentation is maintained and readily available using CBRE systems eLogbooks, Hazard Reports, training & competency records, PPE, toolbox talks. Manage CAFM system as key user on site including PPM records, reactives and reporting. Schedule engineers across our client sites. Take calls from the client & send jobs to engineers. Collate and process timesheets and expenses weekly. Attend & participate in weekly/monthly Contract Review & finance meetings. Create monthly customer report with contract manager. Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs. Create/raise Extra Works jobs. Create accurate Purchase Orders in a timely manner. Regularly review and process supplier invoices. Raise sales invoices (complete billing) in line with company deadlines at the correct margin. Run and review Profit & Loss reports monthly and influence P&L result. Run & review debt report weekly. Review all open orders & follow up. Details Monday - Friday 8am - 5pm Qualifications & Experience Proven experience in a similar administrative role Experience within the FM industry is advantageous Experience with invoices/raising POs For more information email or apply now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Planning Coordinator Location: Coventry (Hybrid Working) Salary: 30,000 per annum Contract: 12 Month Fixed Term Contract Start Date: Immediate Are you an organised administrator who thrives in a fast-paced environment? Do you enjoy coordinating multiple tasks, building strong relationships and solving problems? If so, we'd love to hear from you. We're looking for a Planning Coordinator to join our friendly and supportive team of six based in Coventry. This is an excellent opportunity for someone with strong administrative experience who enjoys working collaboratively and takes pride in keeping things running smoothly. Working closely with the Planning Manager, you'll play a key role in managing and developing our UK field support locker network, ensuring customers receive an efficient, reliable service while supporting business growth. What you'll be doing Managing relationships with approximately 400 hosting partners, from national retailers to independent businesses. Acting as the first point of contact for day-to-day host enquiries, resolving issues and coordinating new site requests. Supporting new customer implementations by ensuring locker locations are planned and delivered to agreed deadlines. Matching engineers to suitable locker locations and identifying opportunities to expand network capacity. Monitoring locker capacity and performance to maximise efficiency across the network. Ensuring the locker estate remains compliant with Health & Safety requirements, including monitoring risk assessments and coordinating any required actions. Working with third-party site finders to identify new locations, assess suitability and coordinate legal documentation for new hosts. Liaising with internal maintenance teams and external installers to ensure installations are completed on schedule. Maintaining accurate records, host licence agreements and planning data. Supporting the team by responding quickly to operational issues and arranging alternative solutions where required. What we're looking for We're looking for someone who is highly organised, proactive and enjoys working with people. You'll be confident managing a varied workload and communicating with both internal teams and external partners. You'll ideally have: Previous experience in an administrative or coordination role. Excellent organisational skills and strong attention to detail. Confidence using Microsoft Outlook and Excel every day. Good working knowledge of Microsoft Office, including SharePoint. Excellent communication and relationship-building skills. A proactive approach with strong problem-solving abilities. A flexible, positive attitude and the ability to work well within a team. Geographical knowledge of the UK and Republic of Ireland would be advantageous. Experience using Salesforce would be a significant advantage, although full training will be provided. What you'll receive Salary of 30,000 Hybrid working based from our Coventry office. 12-month fixed-term contract with an immediate start. The opportunity to join a welcoming, supportive team of six. A varied role where no two days are the same. The chance to make a real impact within a growing and collaborative business. If you're a confident administrator with excellent organisational skills and enjoy coordinating people, processes and projects, we'd love to hear from you. Apply today for an immediate start.
Jul 06, 2026
Full time
Planning Coordinator Location: Coventry (Hybrid Working) Salary: 30,000 per annum Contract: 12 Month Fixed Term Contract Start Date: Immediate Are you an organised administrator who thrives in a fast-paced environment? Do you enjoy coordinating multiple tasks, building strong relationships and solving problems? If so, we'd love to hear from you. We're looking for a Planning Coordinator to join our friendly and supportive team of six based in Coventry. This is an excellent opportunity for someone with strong administrative experience who enjoys working collaboratively and takes pride in keeping things running smoothly. Working closely with the Planning Manager, you'll play a key role in managing and developing our UK field support locker network, ensuring customers receive an efficient, reliable service while supporting business growth. What you'll be doing Managing relationships with approximately 400 hosting partners, from national retailers to independent businesses. Acting as the first point of contact for day-to-day host enquiries, resolving issues and coordinating new site requests. Supporting new customer implementations by ensuring locker locations are planned and delivered to agreed deadlines. Matching engineers to suitable locker locations and identifying opportunities to expand network capacity. Monitoring locker capacity and performance to maximise efficiency across the network. Ensuring the locker estate remains compliant with Health & Safety requirements, including monitoring risk assessments and coordinating any required actions. Working with third-party site finders to identify new locations, assess suitability and coordinate legal documentation for new hosts. Liaising with internal maintenance teams and external installers to ensure installations are completed on schedule. Maintaining accurate records, host licence agreements and planning data. Supporting the team by responding quickly to operational issues and arranging alternative solutions where required. What we're looking for We're looking for someone who is highly organised, proactive and enjoys working with people. You'll be confident managing a varied workload and communicating with both internal teams and external partners. You'll ideally have: Previous experience in an administrative or coordination role. Excellent organisational skills and strong attention to detail. Confidence using Microsoft Outlook and Excel every day. Good working knowledge of Microsoft Office, including SharePoint. Excellent communication and relationship-building skills. A proactive approach with strong problem-solving abilities. A flexible, positive attitude and the ability to work well within a team. Geographical knowledge of the UK and Republic of Ireland would be advantageous. Experience using Salesforce would be a significant advantage, although full training will be provided. What you'll receive Salary of 30,000 Hybrid working based from our Coventry office. 12-month fixed-term contract with an immediate start. The opportunity to join a welcoming, supportive team of six. A varied role where no two days are the same. The chance to make a real impact within a growing and collaborative business. If you're a confident administrator with excellent organisational skills and enjoy coordinating people, processes and projects, we'd love to hear from you. Apply today for an immediate start.
Tech Connect Group have partnered with an automotive business to support in their search for a Warranty Administrator to join their team in Pontypool. Offering hybrid working and opportunities to develop and grow, this role would suit someone passionate about growth and development. This role is open to candidates with a background in automotive, car sales, or customer service, as well as graduates with a business or engineering degree. The business's offices are not easily accessible by public transportation, so access to a vehicle is advantageous. Key Accountabilities: Primary point of contact for our customers, managing inbound & outbound calls and emails professionally and efficiently. Order & Data Management: Accurately enter customer orders and data into our systems and perform general housekeeping of data. General Admin: Assist with purchase requisitions, invoicing, and supporting the customer service team. Ensure accurate recording of claims to facilitate requisite reporting. Take ownership of customers issues and follow problems through to resolution. Proactively support the identification and implementation of process improvements across all business activities. Key Skills & Experience: Organised, conscientious & motivated Fully computer literate, including Excel and Microsoft Office Previous experience in automotive retail or manufacturing is highly desirable Able to work under pressure and prioritise own workload If of interest, please apply!
Jul 06, 2026
Full time
Tech Connect Group have partnered with an automotive business to support in their search for a Warranty Administrator to join their team in Pontypool. Offering hybrid working and opportunities to develop and grow, this role would suit someone passionate about growth and development. This role is open to candidates with a background in automotive, car sales, or customer service, as well as graduates with a business or engineering degree. The business's offices are not easily accessible by public transportation, so access to a vehicle is advantageous. Key Accountabilities: Primary point of contact for our customers, managing inbound & outbound calls and emails professionally and efficiently. Order & Data Management: Accurately enter customer orders and data into our systems and perform general housekeeping of data. General Admin: Assist with purchase requisitions, invoicing, and supporting the customer service team. Ensure accurate recording of claims to facilitate requisite reporting. Take ownership of customers issues and follow problems through to resolution. Proactively support the identification and implementation of process improvements across all business activities. Key Skills & Experience: Organised, conscientious & motivated Fully computer literate, including Excel and Microsoft Office Previous experience in automotive retail or manufacturing is highly desirable Able to work under pressure and prioritise own workload If of interest, please apply!
Your new company Hays are working on a exclusive basis with a growing business based in Shrewsbury looking to recruit a Logistics Administrator on a contract basis. As a Logistics Administrator, your role is responsible for the effective coordination of logistics operations, inventory control, purchasing administration, transport planning, and customer order processing. The role ensures the smooth flow of goods throughout the supply chain, maintaining accurate records, stock availability, and efficient delivery schedules. Working closely with suppliers, customers, transport providers, and internal teams, the Logistics Administrator plays a key role in supporting operational efficiency and delivering excellent customer service. Your new role Inventory & Stock Management. Monitor and maintain optimal stock levels to ensure continuity of supply. Track inventory movements and raise purchase orders as required. Conduct regular stock reconciliations and maintain accurate inventory records. Coordinate the receipt, storage, and dispatch of goods. Order Processing & Customer Service. Process customer and internal orders accurately and efficiently. Ensure timely fulfilment and delivery of orders. Liaise with suppliers, distributors, and transport providers regarding pricing, availability, and delivery schedules. Respond to customer enquiries and resolve any order-related issues professionally. Maintain accurate records of purchases, stock movements, deliveries, and sales. Process purchase orders, invoices, and delivery documentation. Prepare and maintain reports in line with company procedures. Support the production of stock, consumption, and cost analysis reports. Develop and maintain positive working relationships with suppliers and customers. Communicate effectively with internal departments regarding stock availability and delivery schedules. Source products and obtain competitive pricing where required. Coordinate transport arrangements and delivery schedules. Work closely with hauliers and transport providers to ensure timely and cost-effective deliveries. Monitor inventory levels and storage requirements to maintain operational efficiency. Assist with route planning and logistics scheduling where necessary. Ensure compliance with company policies, industry regulations, and operational procedures. Maintain audit-ready records relating to stock management, purchasing, and logistics activities. Support continuous improvement initiatives within the logistics function. Prepare regular reports on inventory levels, order volumes, transport activity, and operational performance. Analyse trends and identify opportunities to improve efficiencies and reduce costs. Support management with operational and financial reporting requirements. Adhere to all company health and safety policies and procedures. Support the safe handling, storage, and transportation of goods. Participate in relevant training and development activities. What you'll need to succeed Previous experience in an administrative, logistics, purchasing, stock control, or supply chain environment. Excellent organisational and time-management skills. Strong attention to detail and accuracy. Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook. Effective communication skills, both written and verbal. Ability to prioritise workloads and manage multiple tasks simultaneously. Ability to work independently and as part of a team. Desirable Experience within a logistics, warehousing, distribution, manufacturing, or supply chain environment. Knowledge of inventory management and stock control processes. Experience using ERP, logistics, or stock management systems. Understanding of transport and distribution operations. Relevant qualification in Logistics, Supply Chain Management, Business Administration, or a related discipline. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 06, 2026
Full time
Your new company Hays are working on a exclusive basis with a growing business based in Shrewsbury looking to recruit a Logistics Administrator on a contract basis. As a Logistics Administrator, your role is responsible for the effective coordination of logistics operations, inventory control, purchasing administration, transport planning, and customer order processing. The role ensures the smooth flow of goods throughout the supply chain, maintaining accurate records, stock availability, and efficient delivery schedules. Working closely with suppliers, customers, transport providers, and internal teams, the Logistics Administrator plays a key role in supporting operational efficiency and delivering excellent customer service. Your new role Inventory & Stock Management. Monitor and maintain optimal stock levels to ensure continuity of supply. Track inventory movements and raise purchase orders as required. Conduct regular stock reconciliations and maintain accurate inventory records. Coordinate the receipt, storage, and dispatch of goods. Order Processing & Customer Service. Process customer and internal orders accurately and efficiently. Ensure timely fulfilment and delivery of orders. Liaise with suppliers, distributors, and transport providers regarding pricing, availability, and delivery schedules. Respond to customer enquiries and resolve any order-related issues professionally. Maintain accurate records of purchases, stock movements, deliveries, and sales. Process purchase orders, invoices, and delivery documentation. Prepare and maintain reports in line with company procedures. Support the production of stock, consumption, and cost analysis reports. Develop and maintain positive working relationships with suppliers and customers. Communicate effectively with internal departments regarding stock availability and delivery schedules. Source products and obtain competitive pricing where required. Coordinate transport arrangements and delivery schedules. Work closely with hauliers and transport providers to ensure timely and cost-effective deliveries. Monitor inventory levels and storage requirements to maintain operational efficiency. Assist with route planning and logistics scheduling where necessary. Ensure compliance with company policies, industry regulations, and operational procedures. Maintain audit-ready records relating to stock management, purchasing, and logistics activities. Support continuous improvement initiatives within the logistics function. Prepare regular reports on inventory levels, order volumes, transport activity, and operational performance. Analyse trends and identify opportunities to improve efficiencies and reduce costs. Support management with operational and financial reporting requirements. Adhere to all company health and safety policies and procedures. Support the safe handling, storage, and transportation of goods. Participate in relevant training and development activities. What you'll need to succeed Previous experience in an administrative, logistics, purchasing, stock control, or supply chain environment. Excellent organisational and time-management skills. Strong attention to detail and accuracy. Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook. Effective communication skills, both written and verbal. Ability to prioritise workloads and manage multiple tasks simultaneously. Ability to work independently and as part of a team. Desirable Experience within a logistics, warehousing, distribution, manufacturing, or supply chain environment. Knowledge of inventory management and stock control processes. Experience using ERP, logistics, or stock management systems. Understanding of transport and distribution operations. Relevant qualification in Logistics, Supply Chain Management, Business Administration, or a related discipline. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sales Administrator (Full Product Training) 27,000 - 29,000 + Full Product Training + Office Based + Early Friday Finish + Socials + Birthday Off + Purchasable holidays + No Weekend Work Office Based: Commutable from Leeds, Bradford, Headingley, Wakefield and Surrounding Areas Are you from any administrative background with experience using Sage Software looking to join a growing, stable business who will offer you full product training, working as part of a close-knit team with an excellent reputation for looking after their staff? On offer is a Monday to Friday role with a great work-life balance where you will be given extensive training to upskill you within a specialist company who are known for having a great culture in the office. This company are well established and considered specialists within their industry, they have amassed a strong reputation for their quality of products as well as their commitment to innovation. The company's presence spans across international markets and they are looking to bolster their sales team with industry professionals who are looking to take the next step in their career. On offer is full product training where once upskilled, you will be responsible for handling inbound calls, emails and customer correspondence, processing orders, taking customer payments, placing purchase orders amongst other duties in this varied role. This role would suit someone from an administrative background with experience using sage software looking for a stable within a growing business with lots of technical training opportunities. The Role: Handling inbound calls, emails and customer correspondence, processing orders, taking customer payments, placing purchase orders amongst other duties Office Based: Monday-Friday with an Early Friday Finish Full Product Training The Candidate: Any Administrative background with experience using Sage Looking for a good work-life balance in a stable, growing business Must be based in / a commutable distance of Leeds Reference Number: BBBH To apply for this role or to be considered for further roles, please click "Apply Now" or contact Jacob Hole at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jul 06, 2026
Full time
Sales Administrator (Full Product Training) 27,000 - 29,000 + Full Product Training + Office Based + Early Friday Finish + Socials + Birthday Off + Purchasable holidays + No Weekend Work Office Based: Commutable from Leeds, Bradford, Headingley, Wakefield and Surrounding Areas Are you from any administrative background with experience using Sage Software looking to join a growing, stable business who will offer you full product training, working as part of a close-knit team with an excellent reputation for looking after their staff? On offer is a Monday to Friday role with a great work-life balance where you will be given extensive training to upskill you within a specialist company who are known for having a great culture in the office. This company are well established and considered specialists within their industry, they have amassed a strong reputation for their quality of products as well as their commitment to innovation. The company's presence spans across international markets and they are looking to bolster their sales team with industry professionals who are looking to take the next step in their career. On offer is full product training where once upskilled, you will be responsible for handling inbound calls, emails and customer correspondence, processing orders, taking customer payments, placing purchase orders amongst other duties in this varied role. This role would suit someone from an administrative background with experience using sage software looking for a stable within a growing business with lots of technical training opportunities. The Role: Handling inbound calls, emails and customer correspondence, processing orders, taking customer payments, placing purchase orders amongst other duties Office Based: Monday-Friday with an Early Friday Finish Full Product Training The Candidate: Any Administrative background with experience using Sage Looking for a good work-life balance in a stable, growing business Must be based in / a commutable distance of Leeds Reference Number: BBBH To apply for this role or to be considered for further roles, please click "Apply Now" or contact Jacob Hole at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Berry Recruitment are currently recruiting for a Sales and Customer Service Administrator to work for a successful manufacturing client based in King's Lynn. This role will involve working alongside the Remote Sales Management team, Warehouse Team and Office Team to provide general office administration support. Responsibilities will include: Understanding stock levels and being able to communicate them effectively. Processing of orders on our SAP system and monitoring thereof to point of delivery. Communicating with customers regarding all aspects, ensuring all queries are fully answered. Communicating with remote Sales Management Teams as required. Working alongside our Warehouse Team regarding deliveries and delivery expectations. Answering the telephone - first on phone. Creation of delivery notes. Input of delivery details to haulier web-based portals. Assist General Manager and Office Manager as needed. To succeed in this role you must be willing to work in a fun team, with an open mind, have excellent organisational skills, a confident telephone manner and a full UK driving license - due to limited travel facilities in the area. Benefits Free on-site parking 20 paid holidays plus bank holidays Extra day holiday, after 12-month service Fun, relaxed but busy working atmosphere. This is a permanent position and the salary will be starting from 26,436 and will increase to 28,500 after a satisfactory probation. The hours of this role are Monday- Friday 8:30am- 5pm. For further information, please contact Ella at Berry Recruitment, King's Lynn. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Jul 06, 2026
Full time
Berry Recruitment are currently recruiting for a Sales and Customer Service Administrator to work for a successful manufacturing client based in King's Lynn. This role will involve working alongside the Remote Sales Management team, Warehouse Team and Office Team to provide general office administration support. Responsibilities will include: Understanding stock levels and being able to communicate them effectively. Processing of orders on our SAP system and monitoring thereof to point of delivery. Communicating with customers regarding all aspects, ensuring all queries are fully answered. Communicating with remote Sales Management Teams as required. Working alongside our Warehouse Team regarding deliveries and delivery expectations. Answering the telephone - first on phone. Creation of delivery notes. Input of delivery details to haulier web-based portals. Assist General Manager and Office Manager as needed. To succeed in this role you must be willing to work in a fun team, with an open mind, have excellent organisational skills, a confident telephone manner and a full UK driving license - due to limited travel facilities in the area. Benefits Free on-site parking 20 paid holidays plus bank holidays Extra day holiday, after 12-month service Fun, relaxed but busy working atmosphere. This is a permanent position and the salary will be starting from 26,436 and will increase to 28,500 after a satisfactory probation. The hours of this role are Monday- Friday 8:30am- 5pm. For further information, please contact Ella at Berry Recruitment, King's Lynn. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
We are seeking a highly accomplished Senior ServiceNow Architect to lead the design, implementation, and ongoing evolution of our ServiceNow ecosystem for Telecoms. This is a pivotal role responsible for driving end-to-end platform strategy focussing on TSM, TSOM, CPQT, CMDB and SPMT ServiceNow modules. The successful candidate will spearhead the migration of legacy ITSM tooling and Design Tooling platforms while establishing a robust integration framework that connects ServiceNow with enterprise systems at scale. KEY RESPONSIBILITIES Platform Architecture & Strategy Define and own the end-to-end ServiceNow architecture, ensuring alignment with enterprise technology strategy and business objectives across all product lines. Lead solution design for TSM, TSOM, CPQT, and SPMT modules, including configuration, customisation, workflow automation, and performance optimisation. Govern platform standards, design patterns, and architectural guardrails to ensure scalability, maintainability, and security across all implementations. Conduct architecture reviews, provide technical oversight, and ensure compliance with ServiceNow best practices and ITIL/TOGAF frameworks. ITSM & Design Tooling Migration Lead the full lifecycle migration from legacy ITSM platforms to ServiceNow, including data migration, process re-engineering, and stakeholder change management. Define migration strategies including phased cut-overs, parallel runs, data mapping, and rollback planning to minimise business disruption. Collaborate with business analysts, process owners, and end-users to validate migrated workflows and ensure functional parity with or improvement over legacy systems. TSM / TSOM / CPQT / SPMT Implementation Architect and deliver Telecoms Service Management solutions including service catalogue design, SLA management, fulfilment workflows, and customer-facing portals. Lead TSOM implementations covering discovery, service mapping, and AIOps integrations for proactive operations. Design CPQT solutions for telecommunications product configuration, dynamic pricing rules, quote-to-order workflows, and CPQ catalogue management aligned to TM Forum standards. Drive SPMT delivery including demand management, project portfolio governance, resource capacity planning, and executive reporting dashboards. Leadership & Stakeholder Engagement Act as the primary technical authority for ServiceNow, product owners, and delivery teams to translate business requirements into architectural solutions. Mentor and coach a team of ServiceNow developers and administrators, fostering a culture of technical excellence and continuous improvement. Manage relationships with ServiceNow account teams, implementation partners, and third-party vendors to ensure commercial and technical alignment. Contribute to pre-sales and bid activities by providing solution designs, effort estimates, and technical responses for RFPs. QUALIFICATIONS & EXPERIENCE Essential 10+ years of enterprise IT experience with a minimum of 6 years hands-on ServiceNow architecture and implementation. Demonstrable end-to-end implementation experience across TSM, TSOM, CPQT, and SPMT product modules. Proven track record leading ITSM platform migrations from legacy tooling to ServiceNow in complex, regulated environments. Deep expertise in ServiceNow integration patterns: REST, SOAP, MID Server, Service Bridge, IntegrationHub, Flow Designer, and CMDB Discovery. Strong command of ServiceNow development: Scripted REST APIs, Business Rules, Script Includes, UI Policies, Client Scripts, and ACLs. Solid grounding in ITIL v4 processes and enterprise architecture frameworks (TOGAF or equivalent). Exceptional stakeholder management skills with experience presenting to senior leadership and executive committees. SKILLS & COMPETENCIES Technical Skills Core: ServiceNow Platform ITSM, TSOM, TSM, SPMT, CPQT REST/SOAP APIs, OAuth, SAML, SSO, MID Server, Discovery, CMDB, CORP AD integration Integration Hub, Flow Designer, Service Bridge Workflow Editor, Automated Test Framework JavaScript (ServiceNow scripting), Angular, HTML/CSS for Portal development Behavioural Competencies Strategic thinking with an ability to balance long-term architectural vision with pragmatic delivery. Strong written and verbal communication; able to produce high-quality architecture documentation, HLDs, and LLDs. Analytical problem-solving with a data-driven approach to decision-making. Collaborative leadership style - comfortable working across engineering, business, and vendor teams simultaneously. Self-motivated, with a high degree of accountability and ownership over platform outcomes.
Jul 06, 2026
Full time
We are seeking a highly accomplished Senior ServiceNow Architect to lead the design, implementation, and ongoing evolution of our ServiceNow ecosystem for Telecoms. This is a pivotal role responsible for driving end-to-end platform strategy focussing on TSM, TSOM, CPQT, CMDB and SPMT ServiceNow modules. The successful candidate will spearhead the migration of legacy ITSM tooling and Design Tooling platforms while establishing a robust integration framework that connects ServiceNow with enterprise systems at scale. KEY RESPONSIBILITIES Platform Architecture & Strategy Define and own the end-to-end ServiceNow architecture, ensuring alignment with enterprise technology strategy and business objectives across all product lines. Lead solution design for TSM, TSOM, CPQT, and SPMT modules, including configuration, customisation, workflow automation, and performance optimisation. Govern platform standards, design patterns, and architectural guardrails to ensure scalability, maintainability, and security across all implementations. Conduct architecture reviews, provide technical oversight, and ensure compliance with ServiceNow best practices and ITIL/TOGAF frameworks. ITSM & Design Tooling Migration Lead the full lifecycle migration from legacy ITSM platforms to ServiceNow, including data migration, process re-engineering, and stakeholder change management. Define migration strategies including phased cut-overs, parallel runs, data mapping, and rollback planning to minimise business disruption. Collaborate with business analysts, process owners, and end-users to validate migrated workflows and ensure functional parity with or improvement over legacy systems. TSM / TSOM / CPQT / SPMT Implementation Architect and deliver Telecoms Service Management solutions including service catalogue design, SLA management, fulfilment workflows, and customer-facing portals. Lead TSOM implementations covering discovery, service mapping, and AIOps integrations for proactive operations. Design CPQT solutions for telecommunications product configuration, dynamic pricing rules, quote-to-order workflows, and CPQ catalogue management aligned to TM Forum standards. Drive SPMT delivery including demand management, project portfolio governance, resource capacity planning, and executive reporting dashboards. Leadership & Stakeholder Engagement Act as the primary technical authority for ServiceNow, product owners, and delivery teams to translate business requirements into architectural solutions. Mentor and coach a team of ServiceNow developers and administrators, fostering a culture of technical excellence and continuous improvement. Manage relationships with ServiceNow account teams, implementation partners, and third-party vendors to ensure commercial and technical alignment. Contribute to pre-sales and bid activities by providing solution designs, effort estimates, and technical responses for RFPs. QUALIFICATIONS & EXPERIENCE Essential 10+ years of enterprise IT experience with a minimum of 6 years hands-on ServiceNow architecture and implementation. Demonstrable end-to-end implementation experience across TSM, TSOM, CPQT, and SPMT product modules. Proven track record leading ITSM platform migrations from legacy tooling to ServiceNow in complex, regulated environments. Deep expertise in ServiceNow integration patterns: REST, SOAP, MID Server, Service Bridge, IntegrationHub, Flow Designer, and CMDB Discovery. Strong command of ServiceNow development: Scripted REST APIs, Business Rules, Script Includes, UI Policies, Client Scripts, and ACLs. Solid grounding in ITIL v4 processes and enterprise architecture frameworks (TOGAF or equivalent). Exceptional stakeholder management skills with experience presenting to senior leadership and executive committees. SKILLS & COMPETENCIES Technical Skills Core: ServiceNow Platform ITSM, TSOM, TSM, SPMT, CPQT REST/SOAP APIs, OAuth, SAML, SSO, MID Server, Discovery, CMDB, CORP AD integration Integration Hub, Flow Designer, Service Bridge Workflow Editor, Automated Test Framework JavaScript (ServiceNow scripting), Angular, HTML/CSS for Portal development Behavioural Competencies Strategic thinking with an ability to balance long-term architectural vision with pragmatic delivery. Strong written and verbal communication; able to produce high-quality architecture documentation, HLDs, and LLDs. Analytical problem-solving with a data-driven approach to decision-making. Collaborative leadership style - comfortable working across engineering, business, and vendor teams simultaneously. Self-motivated, with a high degree of accountability and ownership over platform outcomes.
