66 jobs found

An exciting opportunity has arisen for an experienced Import Customer Service Coordinator to join a busy and growing freight forwarding operation based in Hayes, near Heathrow. Monday to Friday pm This role is ideal for someone with previous airfreight import experience who enjoys providing exceptional customer service, managing shipments from start to finish, and building strong relationships with clients and overseas partners. You will be responsible for ensuring import shipments are handled efficiently, compliantly, and delivered to the highest service standards. Key Responsibilities Manage airfreight import shipments from origin through to final delivery. Act as the main point of contact for customers, providing shipment updates and resolving queries. Liaise with overseas agents, airlines, hauliers, and internal departments to ensure smooth movement of freight. Monitor shipment progress and proactively resolve any operational issues. Handle customer service enquiries and maintain excellent client relationships. Ensure customs and compliance requirements are met accurately and within deadlines. Prepare and review shipping documentation. Assist with quotations and pricing requests. Support invoicing processes by checking job files for accuracy and profitability. Maintain accurate records and update internal systems accordingly. Key Skills Previous experience within airfreight imports is essential. Good understanding of customs procedures and import documentation. Experience completing or supporting customs entries. Knowledge of cross-trade shipments would be advantageous. Strong customer service and relationship management skills. Excellent communication skills, both written and verbal. Highly organised with strong attention to detail. Ability to prioritise workloads and work effectively under pressure. Competent user of Microsoft Office, including Outlook, Word and Excel. Experience using freight forwarding systems would be beneficial. Benefits Competitive salary package. Monday to Friday working hours. Opportunity to join a well-established and reputable freight forwarding business. Supportive team environment with ongoing development opportunities. Career progression within a growing organisation.

Job Purpose To manage the day-to-day operation of international road freight shipments, ensuring the efficient movement of import and/or export cargo across Europe and the UK. The role requires excellent organisational skills, strong customer service, and the ability to liaise effectively with customers, carriers, overseas partners, and customs authorities to ensure shipments are delivered on time and in compliance with all regulations. Key Responsibilities Plan and coordinate international road freight import and/or export shipments. Book collections and deliveries with approved hauliers and transport providers. Liaise with customers, overseas agents, and suppliers regarding shipment status and requirements. Arrange customs clearance and ensure all documentation is accurate and compliant. Prepare and process shipping documentation including CMRs, commercial invoices, packing lists, and customs entries where applicable. Monitor shipments from collection through to final delivery. Resolve operational issues, delays, and customer queries promptly. Negotiate rates with transport providers and maximise operational profitability. Ensure all shipments comply with HMRC, Border Force, and international transport regulations. Maintain accurate records within the transport management system. Invoice customers and verify supplier costs where required. Build and maintain strong relationships with customers and transport partners. Meet departmental KPIs for service, profitability, and operational efficiency. Skills & Experience Essential Previous experience in international road freight operations (import and/or export). Good understanding of European road freight services. Knowledge of customs procedures and post-Brexit documentation. Strong communication and customer service skills. Excellent organisational and time management abilities. Ability to prioritise multiple shipments in a fast-paced environment. Competent in Microsoft Office, particularly Outlook and Excel. Experience using freight forwarding or transport management systems. Desirable Experience with CDS customs entries. Knowledge of groupage, full load (FTL), and part load (LTL) operations. ADR or hazardous goods awareness. Additional European language skills. Monday - Friday 09:00am - 17:30pm Upto 35k If you do not hear from us within 7 days your application has been unsuccessful.

Customs Analyst; Wolverhampton: 6-month contract; £15.00 ph.; 37 hours per week, Inside IR35 We are looking for an experienced individual to join a busy customs team working with our aerospace sector client based in Wolverhampton. The purpose of the role is to complete import and export activities to ensure customs compliance standards are maintained and delays are minimised. This role is based on site and would suit someone who has transport / distribution experience with excellent excel skills Key Responsibilities Inputting data to company systems, spreadsheets and databases. Cross checking and validation of data input by other parties to ensure quality and conformity. Interrogation of company systems to obtain information. Issuing customs clearance instructions in respect of imported goods. Maintenance and manipulation of spreadsheets as part of data processing routines. Liaison with other departments and external parties such as Freight Forwarding agents. Work as part of the Customs team to develop and improve import and export customs processes. Escalate issues through Global Trade leadership where applicable. Key Behaviours for the role : Collaborative, curious, accountable, adaptable, pro-active Essential Skills and Experience Able to analyse data and make decisions based on preset parameters. Organised, with good planning, reporting and communication skills. A concise communicator, able to communicate issues with clarity. Good IT skills, able to input data into Excel/Access and manipulate spreadsheets. Self-starter and able to work to deadlines. Willing to take on new tasks and assist where required. Highly organized and works with attention to detail. Good problem-solving skills. Desirable skills Import or export customs experience would be an advantage but not essential as full training will be provided. Morson is acting as an employment business in relation this vacancy

Customs Compliance Administrator Burnley HYBRID Your Role Play a key part in ensuring seamless import/ export processes, driving accuracy, efficiency, and compliance across a dynamic and growing business. This 15 Month FTC role offers the opportunity to develop specialist knowledge in customs, trade compliance, and cross-border supply chain coordination while working with diverse stakeholders. Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision. We are looking for passionate individuals to join our team as a Customs Compliance Administrator at Burnley site. About Safran Nacelles: Safran Nacelles is a worldwide leader in aircraft engine nacelles. Our products and services equip all aircraft types; regional, business, short, medium and long-range commercial aircraft. Our expertise covers nacelle design, manufacturing, integration, maintenance and services. Our site in Burnley provides employment to almost 700 people and we are proud to be one of the largest private sector employers in Burnley. Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: 15 Month Fixed Term Contract 37 hour working week over 4.5 days with a 1pm Finish on Fridays 25 days' holiday + bank holidays (plus the option to buy an additional 5 days) 10% employer pension contribution (5% employee contribution) 4X life insurance benefit as a member of the pension scheme Non-contributory BUPA private medical insurance plan Excellent training, education, and development schemes Wellbeing support through our employee assistance programme: 24/7 mental health support, access to remote GP appointments, medical second options, and physiotherapy Responsibilities Prepare import files and issue clearance instructions to agents in line with transport bookings and delivery deadlines Support IPR processes, including compiling the quarterly Bill of Discharge Coordinate with couriers to manage pickups/deliveries and ensure correct documentation is issued on time Maintain and archive all import/export documentation accurately and compliantly Reconcile MSS data against the import log to ensure data accuracy Identify discrepancies and submit post-entry amendments where required Produce and issue documentation for tooling transfers (permanent import/export) across international sister sites What You'll Bring Experience in customs, logistics, freight forwarding, or supply chain administration Good understanding of import/ export documentation and clearance processes Strong administrative and organisational skills with high attention to detail and data accuracy Ability to reconcile data, identify discrepancies, and manage compliance-related records Confident communicator with the ability to prioritise workloads and build effective working relationships At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation.

We are working with a Medium Forwarder who have an existing opportunity for an Air Import Customer Service Coordinator. The role is providing excellent customer service and operational support to all import airfreight shipments. Working closely with customers, overseas agents, internal teams to ensure shipments are processed smoothly . Role Involves: Manage and oversee all aspects of airfreight import shipments from origin to delivery. Handle daily customer enquiries, providing updates on shipment status and resolving any issues promptly. Liaise with customers and overseas partners to ensure timely movements of freight. Record, monitor and resolve service failures or customer complaints in a professional manner. Build and maintain strong relationships with key customers and suppliers. Support the invoicing process by checking files for accuracy and profitability. A good understanding of pricing with the ability to complete quotations. Obtain clearance instructions from customs and liaise with the clearance team. Experience. Previous experience in Air Imports essential for the role. Basic knowledge of Cross trade procedures. Knowledge of customs processes and procedures. Excellent communication and customer service skills. High attention to detail and ability to work under pressure. Strong organisational and time-management ability. Good IT skills MS office. Knowledge of freight systems ASMJ, FCL advantage. Ability to work within a team. Good Customs knowledge required for role. Monday to Friday 9am-5.30pm Salary depends on experience. If you do not hear from us within 7 days , then your application has been unsuccessful.

T&K Associates are currently recruiting on behalf of our reputable Client in Coalville for a Transport Administrator to join their team on a Permanent basis. The Transport Administrator will be responsible for a variety of administrative and clerical tasks, providing administrative support to the group, Operations team and Customs administration. Transport Administrator Job Details & Benefits; £28,000 per annum 39.5 hours per week, flexible between 07 30 Monday Thursday & 07 00 Friday Long Service Award Birthday gift and days holiday on your birthday 33 days holiday per year including bank holidays Pension scheme Salary sacrifice and contributions at a higher % than statutory Additional family friendly benefits relating to maternity, paternity etc Staff discount on products Cycle to work scheme Jury Service- Full pay Excellent canteen facility with free tea & coffee Free parking Transport Administrator Job Duties; Ensuring quality, health and safety standards are maintained with your area of control Liaise with factories in Austria, Belgium, Germany, Holland and Poland regarding customs paperwork, ensuring correct paperwork is received in a timely manner Working closely with the group to ensure they receive their orders in accordance with their KPI s Coordinate with hauliers on all customs information, passing on relevant information to customs agents Liaise with external service providers ensuring customs related queries are resolved with minimal delay Liaise with factories and those that place orders regarding any potential inbound delays Organize all deliveries from Europe to site locations throughout the United Kingdom and Ireland, using the most cost effective methods Respond to questions and requests for information from external service providers via email and telephone politely and professionally Capturing export declarations on the government systems Ensuring customers as provided with the necessary information to complete customs declarations Print off labels for the warehouse operation ensuring appropriate teams are furnished with their required labels in a timely manner Accurate data capturing and record keeping to be maintained on a shared drive Ability to cover other essential administrative activities within the department when required to cover sickness and absenteeism Transport Administrator Person Specification; Be able to communicate at different levels both verbal and written Have an understanding of SAP, Brain and Microsoft packages, training will be given Possess an understanding of customs related administration duties Be able to operate effectively in a high volume service driven environment Be able to demonstrate problem solving skills Maintain and enhance effective working relationships If you are interested in the above role of Transport Administrator, then please apply by sending your CV to T&K Associates today.

SF Recruitment have partnered with an organisation near Pershore that are looking to recruit a Sales/Export Administrator. Salary: £28,000-£32,000 Working pattern: full time site based Monday to Friday The Sales Administrator / Export Administrator plays a key role in supporting the sales function and managing all administrative aspects of domestic and international orders. This role ensures sales orders are processed accurately, export documentation is compliant, and customers receive a smooth, professional experience from order through to delivery. Key Responsibilities Sales Administration Process and manage sales orders from receipt to dispatch Prepare quotations, sales confirmations, and invoices Maintain accurate customer and order records within CRM/ERP systems Act as a point of contact for customers, handling enquiries and order updates Support the sales team with reports, forecasts, and administrative tasks Coordinate with production, warehousing, and logistics teams to meet delivery deadlines Export Administration Prepare and manage all export documentation (commercial invoices, packing lists, certificates of origin, etc.) Ensure compliance with international trade regulations, customs requirements, and Incoterms Liaise with freight forwarders, shipping agents, and couriers Arrange international shipments and track deliveries Ensure correct commodity codes, duties, and shipping terms are applied Maintain accurate records for audits and compliance purposes General Administration Maintain organised digital and paper filing systems Support finance with billing queries and payment follow-ups Assist with continuous improvement of sales and export processes Provide general administrative support to the wider team as required

We are working with a medium sized forwarder close to Heathrow who are looking to recruit a Multi-Modal Export or Import Operator and will train on the other. Good Air Exports or Import experience required and ideally Sea/ Road will train if needed. Any Road experience in Export or Imports is an advantage. High Degree of flexibility is required as the needs of the business change. Working in a small team of 4. Role Involves: Air Export or Imports Start to Finish Ideally some Sea/ Road experience. Good Customs / CDS. Providing Quotes for new. existing business. Liaising with Shipper and overseas agents. Organising collection of goods using collection services. Tracking of Freight. Invoicing of work. Monday to Friday 9am-5.30pm with flexibility. Salary Depends on experience. If you do not hear from us within 7 days, then your application has been unsuccessful .

We are working with a Medium sized forwarder who are looking to recruit a Multi-Model Export Operator. Good Air Exports experience required and ideally Sea/ Road will train if needed. Any Road experience in Export or Imports is an advantage. High Degree of flexibility is required as the needs of the business change. Working in a small team of 4. Role Involves: Air Export Start to Finish Ideally some Sea/ Road experience. Good Customs / CDS. Providing Quotes for new. existing business. Liaising with Shipper and overseas agents. Organising collection of goods using collection services. Tracking of Freight. Invoicing of work. Monday to Friday 9am-5.30pm with flexibility. Salary Depends on experience. If you have not heard from us within 7 days , then your application has been unsuccessful.

Are you an experienced Warehouse Shipping Coordinator? Do you have experience managing international shipments and export documentation within a manufacturing or FMCG environment? If so, this could be the role for you! We are partnered with a leading manufacturing business in Hampshire who are looking to hire a Warehouse Shipping Coordinator due to continued growth. This role is critical in ensuring the efficient movement of materials and finished goods, with a strong focus on international exports, compliance and customer service. This role is offered on a permanent basis, working 08:15-16:30 Mon-Fri. Key Responsibilities: Coordinate international shipments to ensure goods are delivered accurately and on time. Prepare export documentation for air, road and ocean freight, including dangerous goods documentation. Liaise with freight forwarders, customs agents and carriers to manage shipping schedules. Process shipments and export documentation using SAP. Maintain export logs and ensure shipping records remain accurate and compliant. Support transportation planning across manufacturing operations and third-party suppliers. Ensure compliance with HMRC, customs and international shipping regulations. Build strong relationships with internal stakeholders and global manufacturing sites to support efficient logistics operations. Qualifications: Previous experience within shipping, logistics or export coordination. Experience working within manufacturing, FMCG or supply chain environments. Strong SAP and Microsoft Excel skills. Knowledge of export documentation and customs processes. Understanding of IATA, IMDG, ADR or other shipping regulations is highly desirable. Excellent organisational, communication and problem-solving skills. Ability to manage multiple priorities within a fast-paced environment. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Join a Leading Luxury Furniture Brand Founded in 1990, Indian Ocean is one of the UK's leading luxury outdoor furniture brands, known for exceptional design, craftsmanship and customer service. From our showrooms at Harrods and across London to our warehouse and delivery operations, we serve discerning private, trade and commercial clients throughout the UK and internationally. We're looking for a proactive, organised and hands-on Logistics & Warehouse Coordinator to join our growing team. Reporting directly to the Logistics Director, you'll play a key role in keeping our warehouse, logistics and delivery operations running smoothly while delivering the premium service our customers expect. What You'll Be Doing • Coordinating customer deliveries, installations and collections • Scheduling supplier deliveries and goods receipts • Liaising with couriers, transport partners and export agents • Preparing shipping, customs and export documentation • Managing stock control and inventory accuracy • Supporting warehouse administration and reporting • Assisting with fleet administration and compliance • Resolving customer and operational queries • Supporting day-to-day warehouse activities when required • Maintaining high standards of health, safety and operational compliance What We're Looking For • 3+ years' experience in logistics, warehouse, supply chain or distribution operations • Strong organisational and administration skills • Experience coordinating transport and deliveries • Excellent attention to detail • Confident communicator with a customer-first mindset • Ability to prioritise and solve problems independently • Strong Microsoft Office skills, particularly Excel • Full UK Driving Licence Applicants should live within a reasonable commuting distance of Croydon and be able to reliably travel to our warehouse five days per week.

At Saint-Gobain PAM UK & Ireland, we are looking for an Import & Export Coordinator to join our Supply chain team, helping to deliver efficient, accurate and on-time shipments while ensuring a high level of service to our customers and stakeholders. In this role you'll play a key role in managing time-critical import activities alongside export operations. This is a fantastic opportunity to gain hands-on experience in a fast-paced, international environment, with full training provided and the chance to make a real impact. You'll start office-based during training, before moving to a hybrid pattern with flexibility built in. Saint-Gobain PAM UK is part of Saint-Gobain UK & Ireland, a global leader in light and sustainable construction. PAM specialises in innovative water and drainage solutions, supporting infrastructure projects across the UK and worldwide. This is a maternity cover fixed-term contract for 9- 12 months. Working hours are 9:00am - 5:00pm with hybrid working pattern after completing training although some flexibility might be required. What we're looking for: Strong attention to detail with the ability to work accurately in a fast-paced, time-critical environment Confident communicator who can liaise with suppliers, hauliers, customs agents and internal teams Organised and adaptable, able to manage multiple priorities and respond to changing demands Experience in logistics, administration, customer service or supply chain (import/export experience desirable but not essential) Previous experience using SAP and Microsoft Office is desirable Proactive mindset with a willingness to learn, improve processes and suggest new ideas What you will be doing: Managing daily import activities, ensuring timely customs clearance and delivery Monitoring shared inboxes and acting quickly on urgent queries and shipment updates Liaising with customs agents, hauliers and suppliers to ensure all documentation is accurate and complete Running daily reports (e.g. late shipments, internal sales updates) and maintaining shipment trackers Obtaining quotes, nominating freight forwarders, organising shipments and coordinating documentation Supporting export operations including producing documents, liaising with stock ground colleagues, packers and hauliers Are PAM and Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!

Freightserve recruitment are looking for an Air Export Clerk for a well-established Freight Forwarder. The company is based in the Sunbury-upon-Thames area. Duties will include:- Completing all Export documentation including MAWB's, HAWB's and customs entries Pre-alerts Arranging collections and deliveries Liaising closely with shippers/consignee's Arranging and tracking Shipments. Liaising with Airlines, Handling Agents, Freight Forwarders and Transporters Maintaining records of all export transactions, including tracking shipments and preparing reports on shipping costs and delivery times. Ensuring compliance with HMRC export regulations Liaising with overseas agents Assisting with Seafreight duties Required Experience:- Air Export start to finish experience CDS entry experience Minimum 2 years Export Airfreight experience Working hours are Monday - Friday 9am - 5.30pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

The Opportunity Our client is a well-established and highly respected removals and storage company seeking an organised, customer-focused Move Coordinator / Manager to join their office team. This is a varied and rewarding role combining customer service, sales, administration and move coordination. You'll guide customers through their entire moving journey - from first enquiry through to successful completion - playing a key part in the smooth running of a busy, friendly office. Key Responsibilities Preparing accurate quotations from survey reports and customer information Conducting video surveys and carrying out customer site visits where required Following up quotations and converting enquiries into confirmed bookings Handling enquiries via telephone, email and website Booking removals and storage services, issuing confirmations, processing payments and raising invoices Maintaining accurate customer records and documentation Carrying out pre-move and post-move customer calls Coordinating delivery schedules for contract customers Managing weekly and monthly invoicing processes Liaising with customs agents and customers to coordinate European and international moves Supporting the smooth day-to-day operation of the office About You Excellent customer service and communication skills Strong organisational and administrative abilities with great attention to detail Confident speaking with customers by phone, video call and in person Good IT skills, including Microsoft Office Able to manage multiple tasks and priorities in a fast-paced environment A professional, positive and proactive approach Desirable (Not Essential) Experience in sales, customer service or account management Background in removals, transport or logistics Experience preparing quotations and managing customer bookings Knowledge of international shipping or customs processes What's on Offer Salary of £30,000 - £35,000 per annum Company pension On-site parking Full training and ongoing support A varied role with genuine responsibility and autonomy Real opportunity to develop within a growing business Friendly and supportive team environment If you enjoy working with people, take pride in delivering excellent service and thrive in a fast-paced environment, we'd love to hear from you. Apply today with your CV - all applications handled in strict confidence.

Ocean Import Coordinator Location: Liverpool, UK Position Type: Full-time, Permanent About the Role On behalf of a leading logistics provider, we are seeking an experienced Ocean Import Coordinator to join their team in Liverpool. This role involves executing day-to-day ocean import operations, managing shipments from origin through to final UK delivery, and maintaining high standards of service for a global client base. Key Responsibilities Manage end-to-end ocean import clearances, documentation, and final delivery arrangements. Act as the primary point of contact for clients, providing accurate customs status updates and resolving arrival issues proactively. Coordinate with overseas agents, shipping lines, and domestic hauliers to ensure smooth cargo release. Ensure all HMRC regulations, duty/VAT calculations, and customs compliance protocols are strictly followed. What We Are Looking For 1-2 years of proven experience within ocean freight forwarding, with a specific focus on imports. Strong knowledge of UK import customs procedures and shipping documentation. Familiarity with freight management software, such as CargoWise, and port community systems like Destin8. Ability to work from the client's Liverpool office. What the Client Offers Competitive salary dependent on experience. Clear pathways for professional development and career progression. A structured and supportive team environment.

Ocean Import Coordinator Location: Bradford, UK Position Type: Full-time, Permanent About the Role On behalf of a leading logistics provider, we are seeking an experienced Ocean Import Coordinator to join their team in Bradford. This role involves executing day-to-day ocean import operations, managing shipments from origin through to final UK delivery, and maintaining high standards of service for a global client base. Key Responsibilities Manage end-to-end ocean import clearances, documentation, and final delivery arrangements. Act as the primary point of contact for clients, providing accurate customs status updates and resolving arrival issues proactively. Coordinate with overseas agents, shipping lines, and domestic hauliers to ensure smooth cargo release. Ensure all HMRC regulations, duty/VAT calculations, and customs compliance protocols are strictly followed. What We Are Looking For 1-2 years of proven experience within ocean freight forwarding, with a specific focus on imports. Strong knowledge of UK import customs procedures and shipping documentation. Familiarity with freight management software, such as CargoWise, and CNS/Destin8 systems. Ability to work from the client's Bradford office. What the Client Offers Competitive salary dependent on experience. Clear pathways for professional development and career progression. A structured and supportive team environment.

Import Clerk Customs & Freight Forwarding Freight Forwarding Birmingham £28,000 - £30,000 DOE We are currently working with an established freight forwarding business seeking an Import Clerk to join their Birmingham operation. This is a hands-on operational role focused on managing import shipments, customs clearance, customer communication, and shipment coordination from start to finish. The business operates predominantly within air freight, although candidates with sea freight, road freight, or wider freight forwarding experience will also be considered. The role will involve: • Managing import shipments from quotation through to completion • Completing and monitoring CDS customs entries • Preparing and processing import documentation • Liaising with customers, overseas agents, and service providers • Coordinating deliveries and shipment movement • Acting as a key point of contact for customers and resolving queries • Raising job files and preparing invoices • Providing quotations and operational support where required What they're looking for: • Previous experience within freight forwarding , imports , or customs clearance • Experience using CDS to process import customs declarations • ASM Sequoia experience would be advantageous • Air freight experience would be beneficial, although candidates from sea freight, road freight, or multimodal backgrounds will also be considered • Strong customer service and communication skills • Comfortable working in a busy operational environment • Good attention to detail and organisational skills Additional info: • Predominantly air freight environment • Salary: £28,000 - £30,000 DOE • Established international freight forwarding business This is a great opportunity for someone looking to further develop their freight forwarding and customs experience within a supportive operational environment.

We are looking for a Airfreight Coordinator to join a smal Freight Forwarder. Location: West Drayton, Heathrow, London Salary: £ per annum Job Type: Permanent, Full-Time Hours: Monday to Friday, 9:00am - 5:30pm or 08:00am - 4:30pm Benefits: 23 days holiday plus bank holidays Company Pension Private medical insurance (after probation) Hybrid working We are looking to expand its operations team and is seeking an experienced and motivated Customer Service Executive to join our Hayes Heathrow office. This role would suit someone with experience in Air Freight operations within freight forwarding industry. Experience across multiple modes would be a strong advantage. Key Responsibilities Handle end-to-end air freight import and export shipments from pre-alert to final delivery Receive, review, and process shipping documents (AWBs, invoices, packing lists, certificates) Liaise with airlines, handling agents, customs authorities, hauliers, and overseas agents and customers to ensure smooth movement of freight. Monitoring customs requirements and ensuring documentation compliance to avoid delays and penalties. Provide shipment updates to customers and respond to enquiries promptly Quotations to external and internal customers Raise invoices and cost approval against supplier charges Coordinating occasional road freight movements Responding confidently and efficiently within a fast-paced freight forwarding environment. The Successful Candidate Previous experience in air freight imports within a freight forwarding environment Multi-modal freight experience would be advantageous. Experience using CDS or ASM Sequioa. Working knowledge of customs clearance processes Familiarity with airline and handling agent procedures Excellent organisational and time-management skills High attention to detail and accuracy Strong communication skills (written and verbal) Ability to work under pressure in a fast-paced environment Problem-solving mindset with a proactive approach Strong competency in Microsoft Office, (freight systems, MS Office, email) Why Join Us? Opportunity to join a growing and supportive freight forwarding team. Exposure to a variety of freight operations and international logistics activities. Stable permanent opportunity with career development potential. Friendly and collaborative office environment based near Heathrow Airport. If you do not hear from us within 7 days, your application has been unsuccessful

Senior European Freight Forwarder - Ipswich Salary: £42-47K Free Parking Company Pension Career development Regular Company Socials Career Development Opportunities About the Company With nearly 40 years of success in international logistics, our client is continuing to grow and is looking to strengthen its European Operations team with the appointment of a Senior Freight Forwarder These roles are specifically aimed at candidates with European Road Freight experience . About the Role The successful candidates will be responsible for managing European Road Freight shipments from booking through to final delivery, ensuring exceptional customer service and operational excellence throughout. A strong understanding of European import and export road freight operations is essential, along with the ability to coordinate shipments across multiple European markets. Experience working with any of the following countries would be particularly advantageous: Germany Belgium Netherlands France Italy Spain However, candidates with solid European road freight experience gained across other regions of Europe are equally encouraged to apply. Key Responsibilities Manage European road freight shipments from start to finish. Coordinate import and export movements across Europe. Arrange groupage, part-load and full-load shipments. Liaise with customers, hauliers, overseas agents and internal departments. Monitor shipment progress and proactively resolve operational issues. Ensure customs and transport documentation is completed accurately. Provide regular shipment updates and excellent customer service. Negotiate rates with suppliers and develop strong carrier relationships. Work to agreed KPIs and service standards. What We're Looking For Experienced Freight Forwarders Minimum 10 years+ experience within European Road Freight Forwarding. Strong knowledge of European import and export operations. Experience managing shipments independently from booking through to delivery. Commercial awareness and strong customer relationship skills. Knowledge of customs procedures and post-Brexit requirements would be advantageous. The Ideal Candidate You will have a genuine passion for European logistics and a strong understanding of road freight operations. Most importantly, you'll be someone who enjoys building relationships, solving problems, and ensuring freight moves smoothly across Europe.

We have an exciting opportunity for a freight forwarder who are expanding the team and looking for an Air Import Customer Operations Agent. The role is mainly Air Imports with some Road Imports advantage , Excellent Customer service skills, Strong written and verbal communication skills, Willingness to learn and adapt Main Responsibilities: UK and International freight, within pharmaceutical experience advantage. To prepare and present quotes for mainly Air & some Road consignments. To provide Customer Service Excellence for both verbal and written communications. Complete assigned tasks within agreed timeframes. Complete bookings and sales according to both Customer & client timescales. To ensure data & security integrity of both Customer & client information is always controlled. Co-ordinate with other offices & Groups. Co-ordinate transport with both UK & Overseas approved strategic service partners. To provide guidance on appropriate paperwork for customs clearance. Prepare & co-ordinate all forms of freight documentation including airway bills, Shipping Certificates, Health Certificates, Import & Export Licenses, Customs Entry Documentation and any other supporting shipping documentation. Prepare & complete Customs Control submissions for Imports To work with all types of cargo and all necessary associated tasks. To use company vehicles on occasion to deliver and collect paperwork and or shipments. To undertake any training courses required to understand and complete job tasks. To co-ordinate Group project tasks as and when directed. Temperature control experience due to pharmaceutical Hours: Monday-Friday either 08:00-16:30 or 9.30am-6pm. If you do not hear from us within 7 days, your application has been unsuccessful.