Comms, Data and Evaluation Coordinator

In this role, you will play a vital role in enabling the smooth running of the organisation and its programmes through maintaining excellent programme administration, comms, governance, reporting systems and cross organisational project work.

The role is a key part of the wider Core Team.

The role is ideally suited to individuals with an interest in the core running of a charitable organisation.

Good organisational and communication skills are essential, as is the ability to hold a multitude of tasks simultaneously. The role will provide support for the Senior Management Team and wider delivery team. This post offers an excellent opportunity to learn about communications, programme administration, programme set up and data management and reporting within the context of the voluntary sector.

The role focuses on:

• Communications
• Data Management and Reporting
• Programme Administration

Communications

• Prepare and maintain an annual comms timeline - including key celebratory or significant events for example mental health week, volunteer day etc ensuring that the Trust is maximising coverage across these key dates in the year;

• Maintain the annual events calendar - work with programme leads to ensure events are being covered by comms;

• Coordinate, collate and support with the preparation, completion and delivery of the ST newsletter - distribute via Mailchimp and oversee staff hard copy delivery;

• Day to day social media, liaising with Programme leads for engaging content;

• Monitor and ensure the website content is updated as needed;

• Prepare Board report on Comms;

• Be main contact for and oversee workstream with our Graphic Designer;

• Write PR materials as needed;

• Organise and oversee a regular Comms meeting with SLT - to include a focus on external and internal comms, the comms timeline and organisational events calendar

Data Management and Reporting

• Coordinating reporting deadlines and ensuring they are met by staff;

• All reports to be saved into report folder and SLT notified to sign off;

• Management of Plinth data management system, including managing supplier relationship, monitoring data is inputted correctly and staff training and support;

• Oversight of data requirements per programme and extraction of headline data information for board reports and general funding bids and reports;

• Attend quarterly Commissioner Meetings with colleagues.

Programme Administration

• Maintain and update contracts and grants master spreadsheet;

• Preparing paperwork for new contracts and grants agreements;

• Prepare and issue contract invoices using Xero accounting system;

• Monitor payment schedule using Xero and update SLT;

• Coordinate with accountants when contract invoicing is linked to monthly payroll;

• Planning and set up of new programmes. Supporting staff to launch programmes according to contract funding;

• Management of core support across delivery programmes including but not limited to advice and assistance, baby buddies, group programmes etc;

• Supporting SLT with preparation and submission of bid applications

• Supporting the Core Team with planning and delivering ad hoc organisational projects in line with Organisational Annual Strategy.

Job Requirements

Our work is place-based, and people focused. To be responsive to the community and to be able to support Shoreditch Trust activities, we do not offer remote working contracts. You will need to be flexible, working some evenings and weekends. Hours will be agreed on a mutually beneficial basis in line with planned activities. You will be expected to attend organisational meetings, events and clinical supervision.

Person Specification

Educational achievements, Qualifications, Training and Knowledge:

Essential

• Degree or equivalent qualification

Experience:

Essential

• Work experience as an Administrative Officer, Administrator, or similar role

• Familiarity with data management procedures and principles

• Experience using social media platforms and website CMS

• Experience of using Microsoft products including Word, Excel, and Outlook

Desirable

• Experience using e-marketing software e.g., Mailchimp

• Experience using data management and evaluation software

• Experience of processing financial claims/transactions

• Supporting managers to meet deadlines

Job related aptitude and skills:

• Ability to communicate effectively by telephone, in writing, by e-mail and in person

• Strong organisational and communications skills

• Methodical and organised approach to tasks, with an eye for detail

• Ability to work calmly under pressure prioritising competing demands effectively

• Initiative, flexibility, and ability to handle change

• Ability to produce accurate summaries of meetings, events, and conversations

• Ability to attend work regularly and on time

• Good problem-solving skills

• Good influencing and negotiating skills with the ability to positively engage others and secure commitment and time

Personal qualities:

• A problem solver who enjoys translating complex information into practical applications

• Commitment to continuous personal development

• Ability to work alone, as well as working co-operatively as a team member

• Willingness to learn about new initiatives

• Specialist knowledge related to the area of appointment