Benefit Subsidy Officer

Are you an experienced Housing Benefits professional with a strong understanding of subsidy and quality assurance processes?
We're recruiting for a Subsidy Officer to support a busy revenues and benefits team, ensuring Housing Benefit claims are assessed accurately, subsidy income is maximised, and statutory returns are completed in line with legislation and guidance.
The Role

• Review Housing Benefit claims to ensure accuracy and compliance with legislation.
• Support the completion of Housing Benefit subsidy claims and returns.
• Liaise with auditors and provide information to support subsidy audits.
• Identify subsidy errors and opportunities to maximise income recovery.
• Provide feedback to improve processing standards and reduce future errors.
• Support the Training and Resilience team by identifying learning and development needs through subsidy checking activities.

About You

• Previous experience within Housing Benefits, Subsidy, or Quality Assurance.
• Strong knowledge of Housing Benefit legislation and subsidy regulations.
• Experience completing or supporting Housing Benefit subsidy claims and audits.
• Excellent attention to detail and analytical skills.
• Ability to identify trends, provide constructive feedback, and support service improvement.
• Experience working within a local authority benefits environment is highly desirable.

If you're a detail-oriented Benefits professional looking to make a direct impact on subsidy performance and service quality, we'd love to hear from you.