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helpdesk service administrator
Cer Financial Ltd
IT Administrator - Japanese speaking
Cer Financial Ltd
IT Administrator - Japanese speaking City of London Hybrid Permanent £40,000 Please only apply if you have IT admin, invoicing, general admin and 1st line support / helpdesk experience, with Japanese speaking. cer Financial are working alongside an international bank, who are based in the City of London. They are seeking an IT administrator to work with them on a permanent basis. The responsibilities of the IT Administrator will include: Check Invoices and maintain Invoice Payment Schedule Manage Contract Ledger (Maturities & Renewals) Prepare Renewal Ringi's - confirm pricing and budget Complete KYC & MSA process Prepare Monthly Amsterdam Outsource Charges (Infrastructure & EUD) Prepare Supplier Contract & Service Profiles Prepare Budget Forecast & Tracking (HO & Branch) Liaise with GA Accounts Team. Report Filing (Paper and Electronic) Arrange Meetings Prepare Meeting Minutes and materials Maintain IT Inventories Document Circulation - All Teams (Ringi, Change Controls etc) Book & Manage Business Trips (Expenses etc) General Admin and Filing Provide 1st line Helpdesk support to London Branch staff Communicate with Head Office to manage user ID's Administration of IT Assets and communication with HO IT Liaison Administration work including communication with HO in Japanese. IT Computer Operations Backup staff (Following opening & closing procedures The successful candidate will have: 2 + years' experience in similar set up Familiar with IT terminology Accounting knowledge Fluent Japanese Language Microsoft Office - Essential must be proficient in Excel & Word.
Jul 08, 2026
Full time
IT Administrator - Japanese speaking City of London Hybrid Permanent £40,000 Please only apply if you have IT admin, invoicing, general admin and 1st line support / helpdesk experience, with Japanese speaking. cer Financial are working alongside an international bank, who are based in the City of London. They are seeking an IT administrator to work with them on a permanent basis. The responsibilities of the IT Administrator will include: Check Invoices and maintain Invoice Payment Schedule Manage Contract Ledger (Maturities & Renewals) Prepare Renewal Ringi's - confirm pricing and budget Complete KYC & MSA process Prepare Monthly Amsterdam Outsource Charges (Infrastructure & EUD) Prepare Supplier Contract & Service Profiles Prepare Budget Forecast & Tracking (HO & Branch) Liaise with GA Accounts Team. Report Filing (Paper and Electronic) Arrange Meetings Prepare Meeting Minutes and materials Maintain IT Inventories Document Circulation - All Teams (Ringi, Change Controls etc) Book & Manage Business Trips (Expenses etc) General Admin and Filing Provide 1st line Helpdesk support to London Branch staff Communicate with Head Office to manage user ID's Administration of IT Assets and communication with HO IT Liaison Administration work including communication with HO in Japanese. IT Computer Operations Backup staff (Following opening & closing procedures The successful candidate will have: 2 + years' experience in similar set up Familiar with IT terminology Accounting knowledge Fluent Japanese Language Microsoft Office - Essential must be proficient in Excel & Word.
Think Specialist Recruitment
Operations Administrator
Think Specialist Recruitment Bletchley, Buckinghamshire
We are exclusively recruiting for an Operations Administrator to join a highly successful international business who deal with multiple household brands and products, many shipped into the UK but also working with British home brands and specifically working in their Milton Keynes head offices. This position is being recruited on an initial temporary basis, with the successful candidate expected to start during the week commencing 20th July. This is a fantastic opportunity for somebody with previous administration, customer operations, wholesale support or sales support experience who enjoys working within a fast-paced environment, managing multiple priorities and ensuring operational processes run smoothly. My client is looking for somebody who is highly organised, detail-focused and capable of supporting a busy operational team whilst maintaining exceptional levels of accuracy across multiple systems and processes. Within this role you will become an integral member of the Customer Operations team, providing administrative support across Wholesale, International Distribution and Marketplace channels. You will be responsible for supporting order processing activities, producing reports, maintaining data accuracy and ensuring key admin tasks are completed efficiently and on time. This is an ideal position for somebody who enjoys working behind the scenes, problem solving, managing data and supporting a wider team to achieve operational excellence. Please note - to be considered for this role you must have previous experience within an administration, customer operations, order management or similar operational support environment. The main criteria for this role are previous admin experience, strong excel skills and being highly organised, if that sounds like you then let's speak! This role is based in Milton Keynes and offers hybrid working, with a combination of office and home working. Core working hours are Monday-Friday, 9AM-5PM, totalling a 37.5-hour working week. This role is paying the hourly equivalent of a 26,000 annual salary - this would be 13.55 per hour. What to expect day-to-day: Provide administrative support. Manage and co-ordinate the creation of product information to be inputted onto the systems. Support order processing activities including marketing orders, returns processing, cancellations and credit note administration. Manage returns uploads, validation checks and release processes, ensuring all information is accurate and up to date. Track customer requirements and support wider order administration activities. Support data uploads, system updates, validation checks and data cleansing activities. Act as a central point of coordination for operational tasks and updates across the wider Customer Operations team. What do we need from you: Previous experience within administration, customer operations, wholesale support, sales support, order management or a similar role. Experience working within a fast-paced operational environment where accuracy and attention to detail are essential. Strong Microsoft Excel skills alongside confidence using multiple systems simultaneously. Previous SAP experience isn't a requirement but would be a huge advantage. Exceptional organisational skills with the ability to effectively prioritise a busy and varied workload. Strong communication and interpersonal skills with the ability to work collaboratively across multiple teams. A proactive and positive approach, with the confidence to identify issues and take ownership of resolving them. Excellent attention to detail and strong data entry skills. The ability to adapt quickly, multitask and remain organised within a fast-moving environment. If you believe you are the ideal candidate for this Operations Administrator role, or if you wish to learn more about the opportunity, please do not hesitate to reach out or submit your CV application. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jul 07, 2026
Contractor
We are exclusively recruiting for an Operations Administrator to join a highly successful international business who deal with multiple household brands and products, many shipped into the UK but also working with British home brands and specifically working in their Milton Keynes head offices. This position is being recruited on an initial temporary basis, with the successful candidate expected to start during the week commencing 20th July. This is a fantastic opportunity for somebody with previous administration, customer operations, wholesale support or sales support experience who enjoys working within a fast-paced environment, managing multiple priorities and ensuring operational processes run smoothly. My client is looking for somebody who is highly organised, detail-focused and capable of supporting a busy operational team whilst maintaining exceptional levels of accuracy across multiple systems and processes. Within this role you will become an integral member of the Customer Operations team, providing administrative support across Wholesale, International Distribution and Marketplace channels. You will be responsible for supporting order processing activities, producing reports, maintaining data accuracy and ensuring key admin tasks are completed efficiently and on time. This is an ideal position for somebody who enjoys working behind the scenes, problem solving, managing data and supporting a wider team to achieve operational excellence. Please note - to be considered for this role you must have previous experience within an administration, customer operations, order management or similar operational support environment. The main criteria for this role are previous admin experience, strong excel skills and being highly organised, if that sounds like you then let's speak! This role is based in Milton Keynes and offers hybrid working, with a combination of office and home working. Core working hours are Monday-Friday, 9AM-5PM, totalling a 37.5-hour working week. This role is paying the hourly equivalent of a 26,000 annual salary - this would be 13.55 per hour. What to expect day-to-day: Provide administrative support. Manage and co-ordinate the creation of product information to be inputted onto the systems. Support order processing activities including marketing orders, returns processing, cancellations and credit note administration. Manage returns uploads, validation checks and release processes, ensuring all information is accurate and up to date. Track customer requirements and support wider order administration activities. Support data uploads, system updates, validation checks and data cleansing activities. Act as a central point of coordination for operational tasks and updates across the wider Customer Operations team. What do we need from you: Previous experience within administration, customer operations, wholesale support, sales support, order management or a similar role. Experience working within a fast-paced operational environment where accuracy and attention to detail are essential. Strong Microsoft Excel skills alongside confidence using multiple systems simultaneously. Previous SAP experience isn't a requirement but would be a huge advantage. Exceptional organisational skills with the ability to effectively prioritise a busy and varied workload. Strong communication and interpersonal skills with the ability to work collaboratively across multiple teams. A proactive and positive approach, with the confidence to identify issues and take ownership of resolving them. Excellent attention to detail and strong data entry skills. The ability to adapt quickly, multitask and remain organised within a fast-moving environment. If you believe you are the ideal candidate for this Operations Administrator role, or if you wish to learn more about the opportunity, please do not hesitate to reach out or submit your CV application. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Office Angels
Helpdesk Administrator- Rochester
Office Angels Rochester, Kent
Job role: Helpdesk Administrator Working days: Monday to Friday Working hours: 9AM to 5PM (Full time in the office) Location: Rochester Salary: 14.00 an hour Are you ready to embark on a rewarding journey in the heart of the Transport & Logistics industry? We're looking for a vibrant and proactive Helpdesk Administrator to join our client's dynamic team in Rochester This is a temporary role that promises to be filled with opportunities to grow and make an impact. What You'll Be Doing: Providing Outstanding Support: Be the go-to person for all helpdesk inquiries. Respond to calls, emails, and tickets with a smile and a can-do attitude! Troubleshooting and Problem-Solving: Use your skills to resolve issues swiftly and efficiently, ensuring minimal downtime for our operations. Maintaining Records: Keep our helpdesk system up-to-date with accurate ticketing and resolution logs. Collaboration: Work closely with various teams to ensure seamless communication and service delivery. Customer Interaction: Engage with our clients and staff, ensuring they feel valued and supported throughout their experience with us. What We're Looking For: Strong Communication Skills: You should have a knack for conveying information clearly and effectively. Tech-Savvy: Familiarity with helpdesk software and basic troubleshooting techniques is a plus! Problem Solver: Ability to think on your feet and find solutions in a fast-paced environment. Team Player: A positive attitude and the willingness to collaborate with others is essential. Organisational Skills: You'll need to manage multiple tasks, so keeping everything organised is key! What's In It for You? Competitive Pay: We offer a salary that reflects your skills and experience. Supportive Environment: Join a team that values collaboration, innovation, and a positive work culture. Opportunity to Learn: Gain valuable experience in the Transport & Logistics sector while developing your helpdesk skills. Flexible Working: Enjoy a work-life balance that suits your lifestyle. Ready to Take the Next Step? If you are excited about making a difference and providing top-notch helpdesk support, we want to hear from you! How to Apply: Send your CV, make sure to highlight why you're the perfect fit for the Helpdesk Administrator role! Join us in our mission to create a seamless transport experience for everyone. Your journey starts here! Note: This is a temporary contract position, and applicants must be available to work onsite in Rochester. We look forward to welcoming you aboard! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 07, 2026
Seasonal
Job role: Helpdesk Administrator Working days: Monday to Friday Working hours: 9AM to 5PM (Full time in the office) Location: Rochester Salary: 14.00 an hour Are you ready to embark on a rewarding journey in the heart of the Transport & Logistics industry? We're looking for a vibrant and proactive Helpdesk Administrator to join our client's dynamic team in Rochester This is a temporary role that promises to be filled with opportunities to grow and make an impact. What You'll Be Doing: Providing Outstanding Support: Be the go-to person for all helpdesk inquiries. Respond to calls, emails, and tickets with a smile and a can-do attitude! Troubleshooting and Problem-Solving: Use your skills to resolve issues swiftly and efficiently, ensuring minimal downtime for our operations. Maintaining Records: Keep our helpdesk system up-to-date with accurate ticketing and resolution logs. Collaboration: Work closely with various teams to ensure seamless communication and service delivery. Customer Interaction: Engage with our clients and staff, ensuring they feel valued and supported throughout their experience with us. What We're Looking For: Strong Communication Skills: You should have a knack for conveying information clearly and effectively. Tech-Savvy: Familiarity with helpdesk software and basic troubleshooting techniques is a plus! Problem Solver: Ability to think on your feet and find solutions in a fast-paced environment. Team Player: A positive attitude and the willingness to collaborate with others is essential. Organisational Skills: You'll need to manage multiple tasks, so keeping everything organised is key! What's In It for You? Competitive Pay: We offer a salary that reflects your skills and experience. Supportive Environment: Join a team that values collaboration, innovation, and a positive work culture. Opportunity to Learn: Gain valuable experience in the Transport & Logistics sector while developing your helpdesk skills. Flexible Working: Enjoy a work-life balance that suits your lifestyle. Ready to Take the Next Step? If you are excited about making a difference and providing top-notch helpdesk support, we want to hear from you! How to Apply: Send your CV, make sure to highlight why you're the perfect fit for the Helpdesk Administrator role! Join us in our mission to create a seamless transport experience for everyone. Your journey starts here! Note: This is a temporary contract position, and applicants must be available to work onsite in Rochester. We look forward to welcoming you aboard! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
JobMatcha
Helpdesk Administrator
JobMatcha Coychurch, Mid Glamorgan
Helpdesk Administrator Location: Waterton Training Centre, Waterton Industrial Estate, Bridgend Pay Rate: 13.45 per hour Contract: 6 Months (Temp to Perm Opportunity) Hours: 40 hours per week Start Date: 13th July 2026 We are currently recruiting for a Helpdesk Administrator to join our client VINCI Facilities This is an excellent opportunity for an organised and customer-focused administrator looking to join a well-established facilities management team, with the potential to secure a permanent position. Key Responsibilities Providing first-line helpdesk support to internal and external customers. Logging, updating and tracking service requests accurately. Responding to customer enquiries via telephone and email. Allocating jobs and monitoring progress through to completion. Maintaining accurate records using internal systems. Producing reports and completing general administrative duties. Supporting the wider facilities management team as required. Essential Skills & Experience Previous experience within a helpdesk, customer service or administrative role. Confident using Microsoft Office packages, including Outlook, Word and Excel. Strong IT skills and the ability to learn new systems quickly. Excellent communication skills with a professional telephone manner. Good organisational skills with the ability to prioritise workload. Ability to read and write English to a high standard. High school education or equivalent. Desirable Ability to speak Welsh. Experience working within a facilities management or maintenance helpdesk environment. What's on Offer? 13.45 per hour (PAYE). 40 hours per week. 6-month contract with the opportunity to become permanent. Supportive team environment. Opportunity to work on a high-profile Transport for Wales contract. If you're a proactive administrator with excellent customer service skills and are looking for your next opportunity, we'd love to hear from you. Apply today with your up-to-date CV.
Jul 07, 2026
Full time
Helpdesk Administrator Location: Waterton Training Centre, Waterton Industrial Estate, Bridgend Pay Rate: 13.45 per hour Contract: 6 Months (Temp to Perm Opportunity) Hours: 40 hours per week Start Date: 13th July 2026 We are currently recruiting for a Helpdesk Administrator to join our client VINCI Facilities This is an excellent opportunity for an organised and customer-focused administrator looking to join a well-established facilities management team, with the potential to secure a permanent position. Key Responsibilities Providing first-line helpdesk support to internal and external customers. Logging, updating and tracking service requests accurately. Responding to customer enquiries via telephone and email. Allocating jobs and monitoring progress through to completion. Maintaining accurate records using internal systems. Producing reports and completing general administrative duties. Supporting the wider facilities management team as required. Essential Skills & Experience Previous experience within a helpdesk, customer service or administrative role. Confident using Microsoft Office packages, including Outlook, Word and Excel. Strong IT skills and the ability to learn new systems quickly. Excellent communication skills with a professional telephone manner. Good organisational skills with the ability to prioritise workload. Ability to read and write English to a high standard. High school education or equivalent. Desirable Ability to speak Welsh. Experience working within a facilities management or maintenance helpdesk environment. What's on Offer? 13.45 per hour (PAYE). 40 hours per week. 6-month contract with the opportunity to become permanent. Supportive team environment. Opportunity to work on a high-profile Transport for Wales contract. If you're a proactive administrator with excellent customer service skills and are looking for your next opportunity, we'd love to hear from you. Apply today with your up-to-date CV.
Smartsearch Recruitment
1st Line Service Desk Engineer / IT Support Analyst
Smartsearch Recruitment Caerphilly, Mid Glamorgan
1st Line Service Desk Engineer / IT Support Analyst Salary: £28k + excellent benefits package + Training and career development opportunities Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing Managed Services Provider is looking for a motivated and customer-focused 1st Line Service Desk Engineer / IT Support Analyst to join its expanding support team in South Wales. This opportunity would suit candidates currently working as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer, IT Support Technician or Technical Support Analyst who are looking to further develop their technical skills within a professional and supportive managed services environment. You ll be joining a collaborative service desk team responsible for providing front-line technical support to a wide range of customers across both public and private sector organisations. The role offers excellent progression opportunities for someone looking to build a long-term career within IT support and managed services, with exposure to Microsoft technologies, customer environments and ongoing technical development. Key Responsibilities: • Provide 1st line technical support via phone, email and remote support tools • Log, manage and resolve incidents and service requests efficiently • Troubleshoot hardware, software and desktop-related issues • Support Microsoft Office, Outlook and Windows operating systems • Escalate more complex technical issues where appropriate • Maintain accurate ticket updates, documentation and customer communication • Deliver excellent customer service throughout the support process • Assist with user account administration and basic system support • Contribute to knowledge sharing and continuous improvement within the team • Work collaboratively with 2nd and 3rd line support engineers Skills & Experience Required: • Previous experience within an IT support, service desk, helpdesk or technical support environment • Strong customer service and communication skills • Good troubleshooting and problem-solving ability • Knowledge of Windows desktop operating systems • Experience supporting Microsoft Office applications and Outlook • Ability to work effectively within a fast-paced support environment • Positive attitude and willingness to learn new technologies Desirable Experience: • Active Directory user administration • Microsoft 365 support exposure • Experience using ITSM or ticketing systems • Remote support tools experience • Basic networking knowledge including DNS, DHCP and WiFi • Exposure to backup, antivirus or virtualisation technologies • MSP or managed services experience This role would suit candidates currently working as a Service Desk Analyst, Helpdesk Engineer, 1st Line Support Engineer, IT Support Technician, Technical Support Analyst or IT Support Administrator who are looking to continue developing their career within a growing and technology-focused managed services environment. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Jul 07, 2026
Full time
1st Line Service Desk Engineer / IT Support Analyst Salary: £28k + excellent benefits package + Training and career development opportunities Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing Managed Services Provider is looking for a motivated and customer-focused 1st Line Service Desk Engineer / IT Support Analyst to join its expanding support team in South Wales. This opportunity would suit candidates currently working as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer, IT Support Technician or Technical Support Analyst who are looking to further develop their technical skills within a professional and supportive managed services environment. You ll be joining a collaborative service desk team responsible for providing front-line technical support to a wide range of customers across both public and private sector organisations. The role offers excellent progression opportunities for someone looking to build a long-term career within IT support and managed services, with exposure to Microsoft technologies, customer environments and ongoing technical development. Key Responsibilities: • Provide 1st line technical support via phone, email and remote support tools • Log, manage and resolve incidents and service requests efficiently • Troubleshoot hardware, software and desktop-related issues • Support Microsoft Office, Outlook and Windows operating systems • Escalate more complex technical issues where appropriate • Maintain accurate ticket updates, documentation and customer communication • Deliver excellent customer service throughout the support process • Assist with user account administration and basic system support • Contribute to knowledge sharing and continuous improvement within the team • Work collaboratively with 2nd and 3rd line support engineers Skills & Experience Required: • Previous experience within an IT support, service desk, helpdesk or technical support environment • Strong customer service and communication skills • Good troubleshooting and problem-solving ability • Knowledge of Windows desktop operating systems • Experience supporting Microsoft Office applications and Outlook • Ability to work effectively within a fast-paced support environment • Positive attitude and willingness to learn new technologies Desirable Experience: • Active Directory user administration • Microsoft 365 support exposure • Experience using ITSM or ticketing systems • Remote support tools experience • Basic networking knowledge including DNS, DHCP and WiFi • Exposure to backup, antivirus or virtualisation technologies • MSP or managed services experience This role would suit candidates currently working as a Service Desk Analyst, Helpdesk Engineer, 1st Line Support Engineer, IT Support Technician, Technical Support Analyst or IT Support Administrator who are looking to continue developing their career within a growing and technology-focused managed services environment. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Attega Group Ltd
Scheduling Administrator
Attega Group Ltd Crayford, London
Scheduling Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday Friday, 08 00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Scheduling Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Scheduling Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment
Jul 07, 2026
Full time
Scheduling Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday Friday, 08 00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Scheduling Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Scheduling Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment
Invision Group
Helpdesk Administrator
Invision Group Edmonton, Cornwall
Help Desk & Works Coordinator Location: Office-based Hours: Full-time, Monday to Friday Salary: £15 Per Hour (Equivalent to £26,000 per year) About the Role We are recruiting on behalf of a well-established building services and maintenance contractor for an organised and proactive Help Desk & Works Coordinator to join their busy operations team. This is a fast-paced role supporting the delivery of maintenance works for public sector clients. You'll play a key part in coordinating engineers, managing work orders, maintaining client systems, and ensuring jobs are progressed efficiently from instruction through to completion. If you're highly organised, enjoy working with multiple systems, and thrive in a busy office environment, we'd love to hear from you. Key Responsibilities Receive and process maintenance requests via automated client email systems. Raise jobs on the company's management system to generate job numbers. Allocate work to engineers and subcontractors. Issue job details and work instructions to engineers. Raise purchase orders for specialist contractors and suppliers. Update internal job management and scheduling systems. Allocate works through client portals. Maintain and update job trackers, ensuring all information is accurate and current. Download, review and process engineer job sheets submitted electronically. Receive, save and process subcontractor job sheets and documentation. Upload completed job sheets and supporting documents to client portals. Close completed works on client systems once all documentation has been received. Scan and upload survey and measurement information where required. Monitor outstanding works and proactively chase engineers and subcontractors for updates. Keep quotation trackers up to date. Prepare and forward completed job documentation to management. Provide regular progress updates to clients and respond to customer enquiries. Answer incoming telephone calls and assist with general office administration. Support the wider operations team with job administration and purchase orders as required. What's on Offer Stable, full-time position with a growing and respected business. Varied and fast-paced working environment. Opportunity to work closely with experienced operational teams. Ongoing training and support. Competitive salary based on experience. Friendly and supportive office culture. If you're an organised administrator with excellent coordination skills and enjoy working in a busy operations environment, we'd love to hear from you.
Jul 07, 2026
Contractor
Help Desk & Works Coordinator Location: Office-based Hours: Full-time, Monday to Friday Salary: £15 Per Hour (Equivalent to £26,000 per year) About the Role We are recruiting on behalf of a well-established building services and maintenance contractor for an organised and proactive Help Desk & Works Coordinator to join their busy operations team. This is a fast-paced role supporting the delivery of maintenance works for public sector clients. You'll play a key part in coordinating engineers, managing work orders, maintaining client systems, and ensuring jobs are progressed efficiently from instruction through to completion. If you're highly organised, enjoy working with multiple systems, and thrive in a busy office environment, we'd love to hear from you. Key Responsibilities Receive and process maintenance requests via automated client email systems. Raise jobs on the company's management system to generate job numbers. Allocate work to engineers and subcontractors. Issue job details and work instructions to engineers. Raise purchase orders for specialist contractors and suppliers. Update internal job management and scheduling systems. Allocate works through client portals. Maintain and update job trackers, ensuring all information is accurate and current. Download, review and process engineer job sheets submitted electronically. Receive, save and process subcontractor job sheets and documentation. Upload completed job sheets and supporting documents to client portals. Close completed works on client systems once all documentation has been received. Scan and upload survey and measurement information where required. Monitor outstanding works and proactively chase engineers and subcontractors for updates. Keep quotation trackers up to date. Prepare and forward completed job documentation to management. Provide regular progress updates to clients and respond to customer enquiries. Answer incoming telephone calls and assist with general office administration. Support the wider operations team with job administration and purchase orders as required. What's on Offer Stable, full-time position with a growing and respected business. Varied and fast-paced working environment. Opportunity to work closely with experienced operational teams. Ongoing training and support. Competitive salary based on experience. Friendly and supportive office culture. If you're an organised administrator with excellent coordination skills and enjoy working in a busy operations environment, we'd love to hear from you.
Gill Cooke Personnel Ltd T/A The Recruitment Group
Helpdesk Administrator
Gill Cooke Personnel Ltd T/A The Recruitment Group Winsford, Cheshire
Helpdesk Coordinator Location: Winsford Salary: Competitive (DOE) Hours: Monday to Friday, 9:00am 5:00pm (Full Time) Helpdesk Coordinator Jobs in Winsford Are you an organised and customer-focused professional looking for your next opportunity? We're seeking a Helpdesk Coordinator to join our growing facilities maintenance team in Winsford . As a key member of our operations team, you'll be responsible for coordinating maintenance requests, supporting clients and engineers, and ensuring jobs are managed efficiently from start to finish. If you thrive in a fast-paced environment, enjoy problem-solving, and have excellent communication skills, we'd love to hear from you. The Role As our Helpdesk Coordinator, you'll play a vital role in delivering outstanding customer service while ensuring maintenance works are scheduled, monitored, and completed within agreed service levels. Key Responsibilities Answer incoming calls and emails from clients, engineers and subcontractors. Log, allocate and manage maintenance jobs using the helpdesk management system. Coordinate engineers, subcontractors and suppliers to ensure works are completed efficiently. Prepare, issue and follow up quotations. Keep clients informed with regular updates throughout the lifecycle of each job. Escalate urgent or overdue works where necessary. Maintain accurate records and documentation. Produce basic reports for management. Monitor Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), ensuring deadlines are achieved. Triage incoming maintenance requests and assign the appropriate priority level. Process invoicing and assist with financial administration. Update client portals and internal systems in line with contractual requirements. About You We're looking for someone who is organised, proactive and enjoys working as part of a busy team. You'll ideally have: Previous experience in a Helpdesk Coordinator, Helpdesk Operative, Facilities Helpdesk, Maintenance Coordinator, Service Desk or Customer Service role. Excellent telephone manner and written communication skills. Strong organisational skills with exceptional attention to detail. The ability to prioritise multiple workloads and meet deadlines. Good IT skills, including Microsoft Outlook, Excel and job management systems. A calm, professional approach when working under pressure. A positive attitude and willingness to support colleagues and customers. What We Offer A stable, full-time position within a growing facilities maintenance business. Monday to Friday working hours (9:00am 5:00pm). A supportive and friendly team environment. Ongoing training and career development opportunities. The opportunity to develop your career within the facilities management sector. Apply Today If you're an experienced Helpdesk Coordinator , Facilities Helpdesk Administrator , Maintenance Coordinator , Service Desk Coordinator or Customer Service Administrator looking for your next opportunity we'd love to hear from you.
Jul 07, 2026
Seasonal
Helpdesk Coordinator Location: Winsford Salary: Competitive (DOE) Hours: Monday to Friday, 9:00am 5:00pm (Full Time) Helpdesk Coordinator Jobs in Winsford Are you an organised and customer-focused professional looking for your next opportunity? We're seeking a Helpdesk Coordinator to join our growing facilities maintenance team in Winsford . As a key member of our operations team, you'll be responsible for coordinating maintenance requests, supporting clients and engineers, and ensuring jobs are managed efficiently from start to finish. If you thrive in a fast-paced environment, enjoy problem-solving, and have excellent communication skills, we'd love to hear from you. The Role As our Helpdesk Coordinator, you'll play a vital role in delivering outstanding customer service while ensuring maintenance works are scheduled, monitored, and completed within agreed service levels. Key Responsibilities Answer incoming calls and emails from clients, engineers and subcontractors. Log, allocate and manage maintenance jobs using the helpdesk management system. Coordinate engineers, subcontractors and suppliers to ensure works are completed efficiently. Prepare, issue and follow up quotations. Keep clients informed with regular updates throughout the lifecycle of each job. Escalate urgent or overdue works where necessary. Maintain accurate records and documentation. Produce basic reports for management. Monitor Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), ensuring deadlines are achieved. Triage incoming maintenance requests and assign the appropriate priority level. Process invoicing and assist with financial administration. Update client portals and internal systems in line with contractual requirements. About You We're looking for someone who is organised, proactive and enjoys working as part of a busy team. You'll ideally have: Previous experience in a Helpdesk Coordinator, Helpdesk Operative, Facilities Helpdesk, Maintenance Coordinator, Service Desk or Customer Service role. Excellent telephone manner and written communication skills. Strong organisational skills with exceptional attention to detail. The ability to prioritise multiple workloads and meet deadlines. Good IT skills, including Microsoft Outlook, Excel and job management systems. A calm, professional approach when working under pressure. A positive attitude and willingness to support colleagues and customers. What We Offer A stable, full-time position within a growing facilities maintenance business. Monday to Friday working hours (9:00am 5:00pm). A supportive and friendly team environment. Ongoing training and career development opportunities. The opportunity to develop your career within the facilities management sector. Apply Today If you're an experienced Helpdesk Coordinator , Facilities Helpdesk Administrator , Maintenance Coordinator , Service Desk Coordinator or Customer Service Administrator looking for your next opportunity we'd love to hear from you.
Equation Recruitment
Microsoft Dynamics Service Management Systems Administrator
Equation Recruitment
Microsoft Dynamics Service Management Systems Administrator 40k DOE Location: London (Office Based) with occasional travel across the South of England. Contract: 6-Month Fixed Term Contract (Full-Time) An established and highly respected building services and maintenance organisation is seeking an experienced Microsoft Dynamics Service Management Systems Administrator to join its Operations Support team on an initial 6-month fixed-term contract. This is an excellent opportunity for a motivated systems professional with experience of Microsoft Dynamics 365 and service management platforms to play a key role in optimising maintenance operations and supporting the successful delivery of planned preventative maintenance (PPM) and reactive works. The Role of the Microsoft Dynamics Service Management Systems Administrator The successful candidate will be responsible for testing, configuring and optimising the Microsoft Dynamics 365 Service Management system, ensuring it supports efficient scheduling, compliance and operational performance. Working closely with operational teams, field engineers and stakeholders, they will ensure maintenance data is accurate, workflows are effective and system functionality meets business requirements. Alongside systems administration responsibilities, the role will also provide helpdesk and administrative support where required. Key Responsibilities of the Microsoft Dynamics Service Management Systems Administrator Configure, test and optimise Microsoft Dynamics 365 Service Management modules. Ensure client agreement booking setups, recurring work orders and reactive work dispatch processes function effectively. Work with engineers to support the successful deployment and use of mobile applications. Map building assets and equipment to SFG20 maintenance schedules, ensuring compliance with industry standards. Utilise Resource Scheduling Optimisation (RSO) tools to allocate planned and reactive work efficiently. Collaborate with operational teams to ensure maintenance data reflects site requirements. Assist with the development of reports covering SLA performance, response times and compliance. Schedule reactive maintenance and helpdesk call-outs. Maintain CAFM asset registers, records and spreadsheets. Provide general administrative support as required. About You The ideal candidate will have previous experience working with Microsoft Dynamics 365 or a similar service management platform and be comfortable working within a fast-paced maintenance or facilities environment. They will possess excellent organisational and communication skills, with the ability to translate operational requirements into effective technical system configurations. Essential Skills & Experience Proven experience with Microsoft Dynamics 365 or a similar Service Management system. Strong understanding of SFG20 standards and building maintenance compliance. Excellent communication and stakeholder management skills. Strong IT skills, including Microsoft Excel, Word and Outlook. Highly organised, methodical and able to manage multiple priorities. Confident supporting both systems administration and operational helpdesk activities. Desirable Experience Experience within construction, facilities management or property maintenance. Previous helpdesk or service desk administration experience. Familiarity with Total Mobile applications and field engineer interfaces. Experience working within CAFM systems. Willingness to travel occasionally across the South of England. Benefits 25 days annual leave plus Bank Holidays Life Assurance Pension Scheme Cycle to Work Scheme Employee Assistance Programme Occupational Health Support Professional Development Opportunities Payment of Professional Subscriptions Employee Referral Scheme Discretionary Bonus Scheme (subject to qualifying service) This is an excellent opportunity to join a well-established organisation undertaking an exciting systems optimisation project, where your expertise will have a direct impact on operational efficiency and service delivery.
Jul 07, 2026
Contractor
Microsoft Dynamics Service Management Systems Administrator 40k DOE Location: London (Office Based) with occasional travel across the South of England. Contract: 6-Month Fixed Term Contract (Full-Time) An established and highly respected building services and maintenance organisation is seeking an experienced Microsoft Dynamics Service Management Systems Administrator to join its Operations Support team on an initial 6-month fixed-term contract. This is an excellent opportunity for a motivated systems professional with experience of Microsoft Dynamics 365 and service management platforms to play a key role in optimising maintenance operations and supporting the successful delivery of planned preventative maintenance (PPM) and reactive works. The Role of the Microsoft Dynamics Service Management Systems Administrator The successful candidate will be responsible for testing, configuring and optimising the Microsoft Dynamics 365 Service Management system, ensuring it supports efficient scheduling, compliance and operational performance. Working closely with operational teams, field engineers and stakeholders, they will ensure maintenance data is accurate, workflows are effective and system functionality meets business requirements. Alongside systems administration responsibilities, the role will also provide helpdesk and administrative support where required. Key Responsibilities of the Microsoft Dynamics Service Management Systems Administrator Configure, test and optimise Microsoft Dynamics 365 Service Management modules. Ensure client agreement booking setups, recurring work orders and reactive work dispatch processes function effectively. Work with engineers to support the successful deployment and use of mobile applications. Map building assets and equipment to SFG20 maintenance schedules, ensuring compliance with industry standards. Utilise Resource Scheduling Optimisation (RSO) tools to allocate planned and reactive work efficiently. Collaborate with operational teams to ensure maintenance data reflects site requirements. Assist with the development of reports covering SLA performance, response times and compliance. Schedule reactive maintenance and helpdesk call-outs. Maintain CAFM asset registers, records and spreadsheets. Provide general administrative support as required. About You The ideal candidate will have previous experience working with Microsoft Dynamics 365 or a similar service management platform and be comfortable working within a fast-paced maintenance or facilities environment. They will possess excellent organisational and communication skills, with the ability to translate operational requirements into effective technical system configurations. Essential Skills & Experience Proven experience with Microsoft Dynamics 365 or a similar Service Management system. Strong understanding of SFG20 standards and building maintenance compliance. Excellent communication and stakeholder management skills. Strong IT skills, including Microsoft Excel, Word and Outlook. Highly organised, methodical and able to manage multiple priorities. Confident supporting both systems administration and operational helpdesk activities. Desirable Experience Experience within construction, facilities management or property maintenance. Previous helpdesk or service desk administration experience. Familiarity with Total Mobile applications and field engineer interfaces. Experience working within CAFM systems. Willingness to travel occasionally across the South of England. Benefits 25 days annual leave plus Bank Holidays Life Assurance Pension Scheme Cycle to Work Scheme Employee Assistance Programme Occupational Health Support Professional Development Opportunities Payment of Professional Subscriptions Employee Referral Scheme Discretionary Bonus Scheme (subject to qualifying service) This is an excellent opportunity to join a well-established organisation undertaking an exciting systems optimisation project, where your expertise will have a direct impact on operational efficiency and service delivery.
Aspirare Recruitment
Helpdesk Administrator
Aspirare Recruitment Hamilton, Lanarkshire
Helpdesk Administrator, Temp to Perm, Hamilton, £13.50 per hour Benefits Temp-to-perm opportunity with long-term career potential Monday to Friday working pattern, 8:00am 4:30pm 30-minute lunch break Competitive pay rate Supportive team environment Opportunity to gain experience working with a diverse portfolio of clients and sites across the UK Responsibilities Act as the first point of contact for clients and site representatives, handling incoming maintenance requests professionally and efficiently. Log, update, and manage job details accurately using the Job Logic system. Coordinate and schedule engineers and subcontractors for reactive and planned maintenance works. Monitor job progress and ensure works are completed within agreed timescales and client requirements. Maintain accurate records by updating internal systems, job sheets, and maintenance documentation. Process invoices and support general administrative functions within the maintenance department. Assist with clearing backlogs of paperwork and ensuring all documentation is completed within required deadlines. Communicate effectively with clients, engineers, subcontractors, and internal teams to provide regular updates and resolve issues. Requirements Previous experience within Facilities Management (FM) or the reactive maintenance/property repair sector. Experience scheduling engineers, contractors, or maintenance activities. Strong administrative and organisational skills with excellent attention to detail. Ability to manage multiple tasks and prioritise workloads in a fast-paced environment. Experience handling a high volume of calls and service requests. Good IT skills, including experience using job management systems such as Job Logic or similar. Excellent communication, customer service, problem-solving, and teamwork skills.
Jul 06, 2026
Full time
Helpdesk Administrator, Temp to Perm, Hamilton, £13.50 per hour Benefits Temp-to-perm opportunity with long-term career potential Monday to Friday working pattern, 8:00am 4:30pm 30-minute lunch break Competitive pay rate Supportive team environment Opportunity to gain experience working with a diverse portfolio of clients and sites across the UK Responsibilities Act as the first point of contact for clients and site representatives, handling incoming maintenance requests professionally and efficiently. Log, update, and manage job details accurately using the Job Logic system. Coordinate and schedule engineers and subcontractors for reactive and planned maintenance works. Monitor job progress and ensure works are completed within agreed timescales and client requirements. Maintain accurate records by updating internal systems, job sheets, and maintenance documentation. Process invoices and support general administrative functions within the maintenance department. Assist with clearing backlogs of paperwork and ensuring all documentation is completed within required deadlines. Communicate effectively with clients, engineers, subcontractors, and internal teams to provide regular updates and resolve issues. Requirements Previous experience within Facilities Management (FM) or the reactive maintenance/property repair sector. Experience scheduling engineers, contractors, or maintenance activities. Strong administrative and organisational skills with excellent attention to detail. Ability to manage multiple tasks and prioritise workloads in a fast-paced environment. Experience handling a high volume of calls and service requests. Good IT skills, including experience using job management systems such as Job Logic or similar. Excellent communication, customer service, problem-solving, and teamwork skills.
Curve Recruitment
Maintenance Administrator
Curve Recruitment Newmarket, Suffolk
Job Title: Maintenance Administrator Location: Newmarket Salary: Up to 30,000 Benefits: 23 days holiday + Bank Holidays, pension A growing M&E Contractor is looking to for a Maintenance Administrator to join its busy Service & Maintenance team. The business delivers high-quality Mechanical & Electrical services across the commercial, education, domestic and healthcare sectors throughout Cambridge and the surrounding areas. This is an excellent opportunity for an organised and customer-focused Administrator to join a well-established contractor and play a key role in supporting the day-to-day running of the service department. Working closely with the Service Manager and engineering team, you'll be responsible for providing administrative support to ensure maintenance works are delivered efficiently and customers receive an excellent level of service. As the Maintenance Administrator, you will have the following responsibilities: Answering incoming telephone calls and responding to customer enquiries. Providing general administrative support to the Service & Maintenance team. Managing the service inbox and responding to emails. Logging reactive maintenance jobs and allocating work to engineers. Scheduling engineers and managing daily diaries. Booking planned preventative maintenance (PPM) visits. Liaising with clients, engineers and subcontractors to coordinate works. Updating internal systems with job progress and completion details. Ensuring service reports and documentation are completed and filed accurately. Successful applicants will have the following experience: Previous experience in an administration or helpdesk role, ideally within Building Services, Facilities Management, Construction or a similar environment. Excellent organisational skills with the ability to prioritise a busy workload. Good IT skills, including Microsoft Office. Strong communication and customer service skills. Experience scheduling engineers or coordinating workloads would be advantageous A proactive attitude with excellent attention to detail. Please contact Adam Brown on (phone number removed) / (phone number removed) for more information about this role or if you are interested in a new opportunity within the Building Services / Construction sector (Administrator, Maintenance Administrator, Helpdesk Administrator, Service Administrator, Service Coordinator, Maintenance Coordinator, Maintenance Scheduler and Office Administrator).
Jul 06, 2026
Full time
Job Title: Maintenance Administrator Location: Newmarket Salary: Up to 30,000 Benefits: 23 days holiday + Bank Holidays, pension A growing M&E Contractor is looking to for a Maintenance Administrator to join its busy Service & Maintenance team. The business delivers high-quality Mechanical & Electrical services across the commercial, education, domestic and healthcare sectors throughout Cambridge and the surrounding areas. This is an excellent opportunity for an organised and customer-focused Administrator to join a well-established contractor and play a key role in supporting the day-to-day running of the service department. Working closely with the Service Manager and engineering team, you'll be responsible for providing administrative support to ensure maintenance works are delivered efficiently and customers receive an excellent level of service. As the Maintenance Administrator, you will have the following responsibilities: Answering incoming telephone calls and responding to customer enquiries. Providing general administrative support to the Service & Maintenance team. Managing the service inbox and responding to emails. Logging reactive maintenance jobs and allocating work to engineers. Scheduling engineers and managing daily diaries. Booking planned preventative maintenance (PPM) visits. Liaising with clients, engineers and subcontractors to coordinate works. Updating internal systems with job progress and completion details. Ensuring service reports and documentation are completed and filed accurately. Successful applicants will have the following experience: Previous experience in an administration or helpdesk role, ideally within Building Services, Facilities Management, Construction or a similar environment. Excellent organisational skills with the ability to prioritise a busy workload. Good IT skills, including Microsoft Office. Strong communication and customer service skills. Experience scheduling engineers or coordinating workloads would be advantageous A proactive attitude with excellent attention to detail. Please contact Adam Brown on (phone number removed) / (phone number removed) for more information about this role or if you are interested in a new opportunity within the Building Services / Construction sector (Administrator, Maintenance Administrator, Helpdesk Administrator, Service Administrator, Service Coordinator, Maintenance Coordinator, Maintenance Scheduler and Office Administrator).
Guidant Global
Helpdesk Administrator
Guidant Global Winsford, Cheshire
Helpdesk Coordinator Location : Winsford Hours : 9:00 AM - 5:00 PM Rate : 13.85 PAYE Contract : 3+ Months (Temp to Perm Opportunity) Hybrid Working: 3 days in the office, 2 days from home EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS provides FM, regeneration, technical, and energy services, specialising in smart buildings, green mobility, district energy, as well as renewables. EQUANS' 13,500 UK & Ireland employees support the transition to net zero and digital and industrial transformations. EQUANS is a Bouygues group company. We are a facilities maintenance company looking for a reliable and organised Helpdesk Operative to join our team. This role is central to our day-to-day operations and would suit someone who is confident, customer-focused, and comfortable working in a fast-paced, busy environment. Key Responsibilities Answering incoming calls and emails from clients, subcontractors and engineers Logging and managing maintenance jobs accurately via the helpdesk system Liaising with engineers, subcontractors, and suppliers Raising, sending, and following up on quotes Providing updates to clients and managing job progression from start to finish Escalating urgent or overdue issues appropriately Maintaining clear and accurate records Preparing basic reports Monitoring and managing SLAs and KPIs where deadlines are at risk Triaging incoming requests to ensure they are logged with the correct priority Dealing with invoicing Updating client portals and systems in line with contractual requirements About You Previous experience in a helpdesk, facilities, maintenance, or customer service role Confident telephone manner and professional written communication Strong organisational skills with good attention to detail Able to prioritise workloads and manage multiple tasks Comfortable using IT systems such as Outlook, job management systems, Excel, etc. Calm under pressure and able to deal with challenging situations professionally What We Offer Stable role within the company Supportive team environment Training and development opportunities Essential Requirement Previous scheduling experience If shortlisted, a recruiter from the team will contact you within 24-48 hours for an initial discussion. The call will come from a Manchester number (either 0161 or 161). Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jul 06, 2026
Contractor
Helpdesk Coordinator Location : Winsford Hours : 9:00 AM - 5:00 PM Rate : 13.85 PAYE Contract : 3+ Months (Temp to Perm Opportunity) Hybrid Working: 3 days in the office, 2 days from home EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS provides FM, regeneration, technical, and energy services, specialising in smart buildings, green mobility, district energy, as well as renewables. EQUANS' 13,500 UK & Ireland employees support the transition to net zero and digital and industrial transformations. EQUANS is a Bouygues group company. We are a facilities maintenance company looking for a reliable and organised Helpdesk Operative to join our team. This role is central to our day-to-day operations and would suit someone who is confident, customer-focused, and comfortable working in a fast-paced, busy environment. Key Responsibilities Answering incoming calls and emails from clients, subcontractors and engineers Logging and managing maintenance jobs accurately via the helpdesk system Liaising with engineers, subcontractors, and suppliers Raising, sending, and following up on quotes Providing updates to clients and managing job progression from start to finish Escalating urgent or overdue issues appropriately Maintaining clear and accurate records Preparing basic reports Monitoring and managing SLAs and KPIs where deadlines are at risk Triaging incoming requests to ensure they are logged with the correct priority Dealing with invoicing Updating client portals and systems in line with contractual requirements About You Previous experience in a helpdesk, facilities, maintenance, or customer service role Confident telephone manner and professional written communication Strong organisational skills with good attention to detail Able to prioritise workloads and manage multiple tasks Comfortable using IT systems such as Outlook, job management systems, Excel, etc. Calm under pressure and able to deal with challenging situations professionally What We Offer Stable role within the company Supportive team environment Training and development opportunities Essential Requirement Previous scheduling experience If shortlisted, a recruiter from the team will contact you within 24-48 hours for an initial discussion. The call will come from a Manchester number (either 0161 or 161). Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Think Specialist Recruitment
Contracts Administrator
Think Specialist Recruitment Watford, Hertfordshire
Think Specialist Recruitment are delighted to be working with a long standing client of ours based within the Watford area. This leading organisation have an exciting opportunity for a strong Sales Support Administrator to join their team. This position would suit someone who is used to working within a busy environment, someone who can handle a varied workload, as well as someone who has a high level of attention to detail and great communication skills. This person will be responsible for providing administrative support, creating reports, working within a great and busy team. Salary - 36,225 plus great benefits including 24 days holiday rising to 28, enhanced pension scheme and more This working hours are Monday - Friday 9am-5pm - hybrid working after training Some of the duties will include: Working with the Account Development team with administrative duties Create and supply weekly order and delivery reports in line with requirements Schedule, run and provide monthly reduction reports, including forward planning month on month Produce and upload 3rd party reports where required for customers Developing and managing deduction reports for customer accounts Setting up and managing changes to deduction reports Assisting in resolving reporting issues Working with internal teams such as Finance to ensure accurate reporting and consistent communication with customers Documenting any agreed changes with customers in relation to their contracts Completion of P46's for relevant customers for accurate and timely reporting to HMRC Working well as part of the team The suitable candidate: Previous experience within a similar sort of position Strong administration experience Great communication skills on all levels High level of attention to detail Strong organisational skills Previous experience with Excel is desirable A willingness to learn Great team player Must be local to the Watford area Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Jul 04, 2026
Full time
Think Specialist Recruitment are delighted to be working with a long standing client of ours based within the Watford area. This leading organisation have an exciting opportunity for a strong Sales Support Administrator to join their team. This position would suit someone who is used to working within a busy environment, someone who can handle a varied workload, as well as someone who has a high level of attention to detail and great communication skills. This person will be responsible for providing administrative support, creating reports, working within a great and busy team. Salary - 36,225 plus great benefits including 24 days holiday rising to 28, enhanced pension scheme and more This working hours are Monday - Friday 9am-5pm - hybrid working after training Some of the duties will include: Working with the Account Development team with administrative duties Create and supply weekly order and delivery reports in line with requirements Schedule, run and provide monthly reduction reports, including forward planning month on month Produce and upload 3rd party reports where required for customers Developing and managing deduction reports for customer accounts Setting up and managing changes to deduction reports Assisting in resolving reporting issues Working with internal teams such as Finance to ensure accurate reporting and consistent communication with customers Documenting any agreed changes with customers in relation to their contracts Completion of P46's for relevant customers for accurate and timely reporting to HMRC Working well as part of the team The suitable candidate: Previous experience within a similar sort of position Strong administration experience Great communication skills on all levels High level of attention to detail Strong organisational skills Previous experience with Excel is desirable A willingness to learn Great team player Must be local to the Watford area Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Think Specialist Recruitment
Projects Admin
Think Specialist Recruitment Leighton Buzzard, Bedfordshire
Projects Administrator - Leighton Buzzard Think Specialist Recruitment are delighted to be working exclusively with a growing and successful organisation in Leighton Buzzard to help recruit a Projects Administrator to join their team in a vital new role within the business. This person will be the central hub for all project activity that our client has on-going. You will ensure every project is planned, tracked and communicated effectively from initial order through to final installation. The successful candidate will be the first to know when a project is on track and the first to act when it is not. This role will be a great fit for someone with experience working in a Project Admin/Coordinator position, or someone with exposure to managing construction projects and scheduling the diaries and workload of engineers or tradespeople. This position is a fully office based role in our clients new Leighton Buzzard location, on offer is a salary of approx. 30k with the opportunity to work for a company with ambitious growth plans over the coming years. Duties Include: Initiate all new projects upon order confirmation, establishing clear timelines for production, purchasing and installation. Create and maintain detailed project plans across small orders to large orders. Coordinate with production and purchasing teams to ensure all are aligned to project requirements. Maintain an accurate, up-to-date project schedule visible to all relevant internal stakeholders. Track project status daily against agreed milestones across planning, production, procurement and installation phases. Identify deviations from plan at the earliest opportunity and assess impact on delivery commitments. Escalate critical issues promptly and coordinate corrective actions across departments to recover programme. Maintain a clear log of deviations, root causes and actions taken for continuous improvement purposes. Act as the primary internal contact for all project-related information, ensuring all departments are kept fully informed. Produce concise, professional project updates and reports tailored to the audience. Maintain strong working relationships with external project managers, responding professionally to queries and proactively managing expectations. Assist the sales team in preparing project quotations when required. Ensure quotes reflect realistic production and procurement timescales based on current workload and capacity. Maintain accurate project records and documentation across all active projects. Candidate requirements: Proven experience in a project coordination, project administration or operations coordination role. Strong organisational skills with the ability to manage multiple projects simultaneously at differing stages. Clear, confident communicator, with excellent written and verbal skills. Able to adapt communication style for internal teams and external clients. Proactive and detail-oriented; able to spot problems early and drive resolution without waiting to be asked. Proficient in Microsoft Office (Word, Excel, Outlook); comfortable working with project tracking tools or CRM/ERP systems. Able to work effectively under pressure and meet deadlines in a fast-paced manufacturing environment. Exposure to quotation preparation or sales support. Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jul 04, 2026
Full time
Projects Administrator - Leighton Buzzard Think Specialist Recruitment are delighted to be working exclusively with a growing and successful organisation in Leighton Buzzard to help recruit a Projects Administrator to join their team in a vital new role within the business. This person will be the central hub for all project activity that our client has on-going. You will ensure every project is planned, tracked and communicated effectively from initial order through to final installation. The successful candidate will be the first to know when a project is on track and the first to act when it is not. This role will be a great fit for someone with experience working in a Project Admin/Coordinator position, or someone with exposure to managing construction projects and scheduling the diaries and workload of engineers or tradespeople. This position is a fully office based role in our clients new Leighton Buzzard location, on offer is a salary of approx. 30k with the opportunity to work for a company with ambitious growth plans over the coming years. Duties Include: Initiate all new projects upon order confirmation, establishing clear timelines for production, purchasing and installation. Create and maintain detailed project plans across small orders to large orders. Coordinate with production and purchasing teams to ensure all are aligned to project requirements. Maintain an accurate, up-to-date project schedule visible to all relevant internal stakeholders. Track project status daily against agreed milestones across planning, production, procurement and installation phases. Identify deviations from plan at the earliest opportunity and assess impact on delivery commitments. Escalate critical issues promptly and coordinate corrective actions across departments to recover programme. Maintain a clear log of deviations, root causes and actions taken for continuous improvement purposes. Act as the primary internal contact for all project-related information, ensuring all departments are kept fully informed. Produce concise, professional project updates and reports tailored to the audience. Maintain strong working relationships with external project managers, responding professionally to queries and proactively managing expectations. Assist the sales team in preparing project quotations when required. Ensure quotes reflect realistic production and procurement timescales based on current workload and capacity. Maintain accurate project records and documentation across all active projects. Candidate requirements: Proven experience in a project coordination, project administration or operations coordination role. Strong organisational skills with the ability to manage multiple projects simultaneously at differing stages. Clear, confident communicator, with excellent written and verbal skills. Able to adapt communication style for internal teams and external clients. Proactive and detail-oriented; able to spot problems early and drive resolution without waiting to be asked. Proficient in Microsoft Office (Word, Excel, Outlook); comfortable working with project tracking tools or CRM/ERP systems. Able to work effectively under pressure and meet deadlines in a fast-paced manufacturing environment. Exposure to quotation preparation or sales support. Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Aspen Cooling Ltd
Helpdesk / Office Administrator
Aspen Cooling Ltd Shirley, West Midlands
Helpdesk / Office Administrator Location: Office based -Solihull, West Midlands Salary: £27,500 - £30,000 per annum Vacancy Type: Full-time, Permanent Hours : Monday to Friday - 40 hours per week - 08.30 to 17.00 / 8.00 to 16.30 (half hour unpaid break) Established over 30 years ago, Aspen Cooling Ltd is a successful, family run refrigeration and air conditioning company based in Hockley Heath, Solihull. We pride ourselves on delivering a high quality, reliable service to our customers and fostering a friendly, supportive working environment for our team. The Role We are looking for an experienced and versatile Office Administrator to join our Service Helpdesk and Administration team. This is a varied role that combines customer service, scheduling support and general office administration. You'll play an important part in ensuring our engineers and customers receive an efficient, professional service every day. Please note : Due to our office location, your own transport is essential. Key Responsibilities Answer incoming telephone calls, emails and electronic service requests. Provide excellent customer service, responding promptly and professionally to customer enquiries. Liaise with engineers, customers and suppliers to ensure work is completed efficiently. Assist with planning and scheduling engineers' workloads. Update internal systems and customer portals accurately. Carry out general office administration, including maintaining records and supporting the wider team. Assist with additional administrative duties as required. Skills and Qualifications Friendly, professional and confident communicating by phone and email. Well organised with excellent attention to detail. Experienced using Microsoft Excel and other Microsoft Office applications. Able to prioritise workloads and work effectively in a busy environment. Flexible, adaptable and able to respond to changing priorities. A strong team player with a positive, can-do attitude. Desirable: Previous experience in a helpdesk, service administration or scheduling role. Experience using Sage. What We Offer Friendly and supportive family-run business. Opportunities to develop your skills and progress within the company. A varied and rewarding role where you'll be a valued member of the team. All offers of employment are subject to satisfactory references and a successful DBS (formerly CRB) check. To Apply If you feel you are a suitable candidate and would like to work for Aspen Cooling Ltd, please do not hesitate to apply.
Jul 04, 2026
Full time
Helpdesk / Office Administrator Location: Office based -Solihull, West Midlands Salary: £27,500 - £30,000 per annum Vacancy Type: Full-time, Permanent Hours : Monday to Friday - 40 hours per week - 08.30 to 17.00 / 8.00 to 16.30 (half hour unpaid break) Established over 30 years ago, Aspen Cooling Ltd is a successful, family run refrigeration and air conditioning company based in Hockley Heath, Solihull. We pride ourselves on delivering a high quality, reliable service to our customers and fostering a friendly, supportive working environment for our team. The Role We are looking for an experienced and versatile Office Administrator to join our Service Helpdesk and Administration team. This is a varied role that combines customer service, scheduling support and general office administration. You'll play an important part in ensuring our engineers and customers receive an efficient, professional service every day. Please note : Due to our office location, your own transport is essential. Key Responsibilities Answer incoming telephone calls, emails and electronic service requests. Provide excellent customer service, responding promptly and professionally to customer enquiries. Liaise with engineers, customers and suppliers to ensure work is completed efficiently. Assist with planning and scheduling engineers' workloads. Update internal systems and customer portals accurately. Carry out general office administration, including maintaining records and supporting the wider team. Assist with additional administrative duties as required. Skills and Qualifications Friendly, professional and confident communicating by phone and email. Well organised with excellent attention to detail. Experienced using Microsoft Excel and other Microsoft Office applications. Able to prioritise workloads and work effectively in a busy environment. Flexible, adaptable and able to respond to changing priorities. A strong team player with a positive, can-do attitude. Desirable: Previous experience in a helpdesk, service administration or scheduling role. Experience using Sage. What We Offer Friendly and supportive family-run business. Opportunities to develop your skills and progress within the company. A varied and rewarding role where you'll be a valued member of the team. All offers of employment are subject to satisfactory references and a successful DBS (formerly CRB) check. To Apply If you feel you are a suitable candidate and would like to work for Aspen Cooling Ltd, please do not hesitate to apply.
Andy File Associates Ltd
FM Business Support Administrator
Andy File Associates Ltd
Andy File Associates Limited are working as a recruitment business on behalf of our client with regards this position starting on a 3 months FTC initially. Our Facilities Management client is looking for a Business Support Administrator to join them at their Head office in Sheffield. This role will start on an initial 3 months fixed term contract basis. The ideal candidate will have a Helpdesk background and should have experience working in Office Administration including costing and invoicing alongside good IT skills. Any previous experience working within a facilities management or construction environment would be beneficial. Working Hours: 9.00am - 5,00pm Monday to Friday Reporting to FM Business Support Manager Job Description Use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases. Produce Quotes, Purchase Orders and Invoices. Support accounts with inputting supplier invoices. Collate, produce and distribute reports from results generated by Subcontractors and send them out to clients. Experience of using a CAFM system such as Job logic, Maximo, Easybuild or similar. Scheduling and keeping up to date the PPM, periodic and inspection records. Dispatching certificates and new O&M style booklets for stores and FM service users. Keeping site addresses and details up to date as they change. Arrange travel and accommodation for staff or customers and other external contacts. Receive incoming calls from Clients and log/raise work orders in CAFM system. Deploy jobs to Technicians via the phone and CAFM system. Update CAFM system with subcontractor work details to ensure the system reflects all works carried out. Process Timesheets by updating CAFM system to ensure Technicians times are correctly allocated to individual jobs. Liaise with staff in other departments and with external contacts. Order and maintaining stationery and equipment. Sort and distribute incoming post and organising and sending outgoing post. Organise and store paperwork, documents and computer-based information. photocopying and printing various documents, sometimes on behalf of other colleagues. Prepare documentation for internal process as per ISO Standards. Liaise with our Health and Safety Forum and Human Resources Coordinator to engage with Learning and Development as necessary. Any other duties which are required by the business and within the scope of the role Personal Specification A background in Facilities Management or Construction desirable but not essential. Qualifications or Business skills/experience that relate to the position. Experience in costing and invoicing. Excellent Level of IT Literacy. Some experience using Business Software such as Joblogic, accounting software, Coins etc. Ability to use own initiative, working accurately with policies and procedures Prioritise workload and meet deadlines with attention to detail Written and Verbal communication skills Key Performance Indicators Technical skills and application- Demonstrates knowledge and application of the skills required for this position. This includes knowledge and understanding of appropriate equipment, legislation, policies and procedures. Continuous quality improvement- Commitment to ensuring quality services are delivered to both internal and external clients through continuous improvement activities Customer service- Excellent communication and interpersonal skills including demonstrated experience in liaising with a wide range of internal and external clients. Benefits Holiday Entitlement 33 days, including Bank Holidays pro-rata. All employees are eligible for a long service accrual of 1 day per 5 years of service, up to a maximum of 5 days. Bupa Private Healthcare and Cash Plan; available upon successful completion of your probation period, you will have the choice to be opted into their company healthcare scheme. Zurich Life Insurance Cover. Training- you will receive ongoing core competency training in your respective field of work.
Jul 03, 2026
Contractor
Andy File Associates Limited are working as a recruitment business on behalf of our client with regards this position starting on a 3 months FTC initially. Our Facilities Management client is looking for a Business Support Administrator to join them at their Head office in Sheffield. This role will start on an initial 3 months fixed term contract basis. The ideal candidate will have a Helpdesk background and should have experience working in Office Administration including costing and invoicing alongside good IT skills. Any previous experience working within a facilities management or construction environment would be beneficial. Working Hours: 9.00am - 5,00pm Monday to Friday Reporting to FM Business Support Manager Job Description Use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases. Produce Quotes, Purchase Orders and Invoices. Support accounts with inputting supplier invoices. Collate, produce and distribute reports from results generated by Subcontractors and send them out to clients. Experience of using a CAFM system such as Job logic, Maximo, Easybuild or similar. Scheduling and keeping up to date the PPM, periodic and inspection records. Dispatching certificates and new O&M style booklets for stores and FM service users. Keeping site addresses and details up to date as they change. Arrange travel and accommodation for staff or customers and other external contacts. Receive incoming calls from Clients and log/raise work orders in CAFM system. Deploy jobs to Technicians via the phone and CAFM system. Update CAFM system with subcontractor work details to ensure the system reflects all works carried out. Process Timesheets by updating CAFM system to ensure Technicians times are correctly allocated to individual jobs. Liaise with staff in other departments and with external contacts. Order and maintaining stationery and equipment. Sort and distribute incoming post and organising and sending outgoing post. Organise and store paperwork, documents and computer-based information. photocopying and printing various documents, sometimes on behalf of other colleagues. Prepare documentation for internal process as per ISO Standards. Liaise with our Health and Safety Forum and Human Resources Coordinator to engage with Learning and Development as necessary. Any other duties which are required by the business and within the scope of the role Personal Specification A background in Facilities Management or Construction desirable but not essential. Qualifications or Business skills/experience that relate to the position. Experience in costing and invoicing. Excellent Level of IT Literacy. Some experience using Business Software such as Joblogic, accounting software, Coins etc. Ability to use own initiative, working accurately with policies and procedures Prioritise workload and meet deadlines with attention to detail Written and Verbal communication skills Key Performance Indicators Technical skills and application- Demonstrates knowledge and application of the skills required for this position. This includes knowledge and understanding of appropriate equipment, legislation, policies and procedures. Continuous quality improvement- Commitment to ensuring quality services are delivered to both internal and external clients through continuous improvement activities Customer service- Excellent communication and interpersonal skills including demonstrated experience in liaising with a wide range of internal and external clients. Benefits Holiday Entitlement 33 days, including Bank Holidays pro-rata. All employees are eligible for a long service accrual of 1 day per 5 years of service, up to a maximum of 5 days. Bupa Private Healthcare and Cash Plan; available upon successful completion of your probation period, you will have the choice to be opted into their company healthcare scheme. Zurich Life Insurance Cover. Training- you will receive ongoing core competency training in your respective field of work.
EC Recruitment Group
IT Administrator
EC Recruitment Group Croydon, London
IT Administrator £32-37,000 basic % bonus Hybrid - 3 days, South London IT role. People-first. If you're the kind of IT professional who lights up a room rather than disappears into one, read on. Our partner, Firethorn Talent, is representing a market-leading UK residential property business that are 15 years in and growing. Based near South London, their IT Administrator is a genuine frontline role - roughly 70% reactive, keeping the business running day-to-day through tickets, troubleshooting and hands-on support, with the rest spent on projects, onboarding new starters and building out IT policies and processes. You'll work with every department and report to the IT Project Manager. What the role looks like day-to-day: Managing and resolving IT helpdesk tickets - hardware, software and network issues Administering O365 Suite, Azure AD and Exchange Onboarding new starters - setting up hardware, software and user accounts Delivering IT training and security awareness to staff across the business Implementing and maintaining security protocols and access controls Documenting IT processes and managing company IT assets Researching and recommending new tech to support business objectives Who we're looking for: Demonstrated working experience in IT administrator or support positions, with strong O365 and troubleshooting skills. Technically solid, but just as importantly - someone who genuinely enjoys working with people. Strong O365 admin knowledge (Azure AD, Exchange) - non-negotiable Proven IT troubleshooting ability across hardware, software and networks Experience in an IT admin or systems support role Confident communicator - comfortable training non-technical staff CRM experience (Salesforce or similar) is a plus, not a must Outgoing, energetic and a natural collaborator What's on the table: £32-37,000 basic, dependent on experience % discretionary bonus Hybrid working - 3 days South London head office, 2 from home Medical Cash Plan, Life Assurance and Company Pension Ongoing training and development Applications from people with experience in the following or similar job titles will be considered: IT Coordinator, IT Administrator, IT Support Engineer, IT Support Technician, Service Desk Analyst, 1st/2nd Line Support, Systems Support Engineer. Please contact Talent for a confidential chat about this role or career changes/moves on an ongoing basis.
Jul 03, 2026
Full time
IT Administrator £32-37,000 basic % bonus Hybrid - 3 days, South London IT role. People-first. If you're the kind of IT professional who lights up a room rather than disappears into one, read on. Our partner, Firethorn Talent, is representing a market-leading UK residential property business that are 15 years in and growing. Based near South London, their IT Administrator is a genuine frontline role - roughly 70% reactive, keeping the business running day-to-day through tickets, troubleshooting and hands-on support, with the rest spent on projects, onboarding new starters and building out IT policies and processes. You'll work with every department and report to the IT Project Manager. What the role looks like day-to-day: Managing and resolving IT helpdesk tickets - hardware, software and network issues Administering O365 Suite, Azure AD and Exchange Onboarding new starters - setting up hardware, software and user accounts Delivering IT training and security awareness to staff across the business Implementing and maintaining security protocols and access controls Documenting IT processes and managing company IT assets Researching and recommending new tech to support business objectives Who we're looking for: Demonstrated working experience in IT administrator or support positions, with strong O365 and troubleshooting skills. Technically solid, but just as importantly - someone who genuinely enjoys working with people. Strong O365 admin knowledge (Azure AD, Exchange) - non-negotiable Proven IT troubleshooting ability across hardware, software and networks Experience in an IT admin or systems support role Confident communicator - comfortable training non-technical staff CRM experience (Salesforce or similar) is a plus, not a must Outgoing, energetic and a natural collaborator What's on the table: £32-37,000 basic, dependent on experience % discretionary bonus Hybrid working - 3 days South London head office, 2 from home Medical Cash Plan, Life Assurance and Company Pension Ongoing training and development Applications from people with experience in the following or similar job titles will be considered: IT Coordinator, IT Administrator, IT Support Engineer, IT Support Technician, Service Desk Analyst, 1st/2nd Line Support, Systems Support Engineer. Please contact Talent for a confidential chat about this role or career changes/moves on an ongoing basis.
Dynamite Recruitment
Facilities Coordinator
Dynamite Recruitment
Facilities Administrator Hours: Monday to Friday, full-time hours. Salary: Up to £32,685 dependant on experience. Location: London This is a permanent role. Dynamite recruitment is working in partnership with a well-established organisation who are UK based. Due to a busy period out client is looking to recruit a Facilities Administrator/Helpdesk to start as soon as possible. As a Building and Facilities Coordinator , you will be responsible for: Supporting with building inspections (weekly and monthly). Ensuring that there is a safe and compliant workplace, including building fabric, equipment and proactively monitoring the condition of workplaces. Maintain workplace solutions stock levels. Take ownership of actions from building inspections or service requests and create action plans, including full resolution, or escalation. Ensure the safety and wellbeing of people working within our workplaces, working with other central services colleagues to deliver this. Enable the regular occurrence of annual audits (i.e. Fire Risk Assessments, H&S audits), by providing access to sites and relevant documentation. Implementing any recommendations, commissioning necessary works and reporting regularly on progress. Troubleshoot, triage and resolve calls, queries and requests via the Workplace Solutions Helpdesk, complying with SLAs. Escalate to third parties as appropriate. Contribute to any incident response, supporting with Business Continuity activity, working to minimise any impact on our customers. Responsible for the security of the buildings (opening and closing) Support procurement processes, including preparation of specification and tender documents where required. Be responsible for specific facilities services contract management, acting as a primary point of contact, understanding contract requirements, holding regular contract review meetings, escalating issues by exception. Day to day contractor management of all suppliers working onsite (including internal cleaners and Homecare colleagues) ensuring all necessary H&S and procurement requirements are undertaken. Carry out purchasing and invoicing processes in a timely and accurate manner. Understand and comply with Financial and Procurement regulations. The ideal Facilities Coordinator will have/be Good coordination experience Strong communications skills and experience Good administration skills and experience Self-motivated and enthusiastic with a solution focussed, positive can do, will do attitude, putting the customer at the heart of every interaction. will be able to work to deadlines Will have a keen eye for detail. Effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, Good experience of Microsoft Office packages including Outlook, Word & Excel IOSH would be desirable but isn t essential. MUST BE ABLE TO DRIVE To be considered please submit your cv asap or email (url removed) for more information.
Jul 03, 2026
Full time
Facilities Administrator Hours: Monday to Friday, full-time hours. Salary: Up to £32,685 dependant on experience. Location: London This is a permanent role. Dynamite recruitment is working in partnership with a well-established organisation who are UK based. Due to a busy period out client is looking to recruit a Facilities Administrator/Helpdesk to start as soon as possible. As a Building and Facilities Coordinator , you will be responsible for: Supporting with building inspections (weekly and monthly). Ensuring that there is a safe and compliant workplace, including building fabric, equipment and proactively monitoring the condition of workplaces. Maintain workplace solutions stock levels. Take ownership of actions from building inspections or service requests and create action plans, including full resolution, or escalation. Ensure the safety and wellbeing of people working within our workplaces, working with other central services colleagues to deliver this. Enable the regular occurrence of annual audits (i.e. Fire Risk Assessments, H&S audits), by providing access to sites and relevant documentation. Implementing any recommendations, commissioning necessary works and reporting regularly on progress. Troubleshoot, triage and resolve calls, queries and requests via the Workplace Solutions Helpdesk, complying with SLAs. Escalate to third parties as appropriate. Contribute to any incident response, supporting with Business Continuity activity, working to minimise any impact on our customers. Responsible for the security of the buildings (opening and closing) Support procurement processes, including preparation of specification and tender documents where required. Be responsible for specific facilities services contract management, acting as a primary point of contact, understanding contract requirements, holding regular contract review meetings, escalating issues by exception. Day to day contractor management of all suppliers working onsite (including internal cleaners and Homecare colleagues) ensuring all necessary H&S and procurement requirements are undertaken. Carry out purchasing and invoicing processes in a timely and accurate manner. Understand and comply with Financial and Procurement regulations. The ideal Facilities Coordinator will have/be Good coordination experience Strong communications skills and experience Good administration skills and experience Self-motivated and enthusiastic with a solution focussed, positive can do, will do attitude, putting the customer at the heart of every interaction. will be able to work to deadlines Will have a keen eye for detail. Effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, Good experience of Microsoft Office packages including Outlook, Word & Excel IOSH would be desirable but isn t essential. MUST BE ABLE TO DRIVE To be considered please submit your cv asap or email (url removed) for more information.
Solus Accident Repair Centres
Senior Azure Cloud Engineer
Solus Accident Repair Centres Birchanger, Hertfordshire
Overview Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking to cutting edge solutions to achieve this. The candidate will be reporting into our Platform Manager and working with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practises and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week in the office. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well-Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security teams to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands-on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python. Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant Apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ-104 Microsoft Azure Developer Associate AZ-204 Microsoft Azure Network Engineer Associate AZ-700 Microsoft Azure Solutions Architect Expert AZ-305 Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Jul 03, 2026
Full time
Overview Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking to cutting edge solutions to achieve this. The candidate will be reporting into our Platform Manager and working with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practises and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week in the office. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well-Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security teams to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands-on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python. Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant Apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ-104 Microsoft Azure Developer Associate AZ-204 Microsoft Azure Network Engineer Associate AZ-700 Microsoft Azure Solutions Architect Expert AZ-305 Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Think Specialist Recruitment
Back-Office Administrator
Think Specialist Recruitment Hemel Hempstead, Hertfordshire
We are now recruiting for a temporary Back-Office Administrator for a very well-established international business that have a head office based here in Hemel Hempstead, working closely with the team based in their modern offices in the Maylands area. This team have a very calm and relaxed ethos that runs through the company, as well as offering an extremely flexible working environment. As a minimum, people are required in the offices 3 times a week, when training you will ideally need to spend more time in the offices. The role would be ideal for someone that is free for the next 6 months to support on an SAP/Admin project within the team - Suiting either someone that just wants a temp role, but I wouldn't rule out the potential of anything longer term! In this position, you'd be working closely with the planning team who are responsible for managing and organising engineers and projects across the country and supporting them as a dedicated administrator. Your role isn't to speak with engineers/customers though, this would very much be back-office support and supporting with administration to help free up the team to spend more time coordinating and liaising with their contacts. Ideally, we need someone that has used SAP - But usage of Oracle or any similar CRM/ERP systems would be hugely beneficial too. This role would be working Monday to Friday, and you can choose to work either 8am to 4pm or 9am to 5pm, with a 45-minute lunch break and early finish Friday's. As such, you'd be working a 36-hour week, weekly pay as it's temporary and an hourly rate of 13 to 14 per hour DOE + holiday pay. We're looking at completing interviews during July and starting in the same month, with this role and project expected to keep someone busy until January 2027. To give you an idea of what you'll be supporting on: Work closely with Account Managers to prepare accurate quotations, ensuring timely submission, proactive follow up on order statuses, delivery timelines, and alignment with customer needs and agreements. Oversee the creation and processing of sales orders and invoices, ensuring compliance with company standards. Coordinate internally and externally where necessary to ensure accurate order fulfilment and resolve any logistical challenges. Support with stock management, including inventory checks and back office administrative tasks. What do we need from you: Some form of experience working with SAP, Oracle or similar systems would be ideal. Prior experience working in administration focussed roles, possibly even used to temp work, would be a huge benefit. Local to Hemel Hempstead or easily able to get to the Maylands area regularly is a must have. We are actively recruiting for this role now and looking to interview and find the right person to offer and start in July, please don't hesitate to apply and also call in and speak with Bobby Collins about this role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jul 03, 2026
Contractor
We are now recruiting for a temporary Back-Office Administrator for a very well-established international business that have a head office based here in Hemel Hempstead, working closely with the team based in their modern offices in the Maylands area. This team have a very calm and relaxed ethos that runs through the company, as well as offering an extremely flexible working environment. As a minimum, people are required in the offices 3 times a week, when training you will ideally need to spend more time in the offices. The role would be ideal for someone that is free for the next 6 months to support on an SAP/Admin project within the team - Suiting either someone that just wants a temp role, but I wouldn't rule out the potential of anything longer term! In this position, you'd be working closely with the planning team who are responsible for managing and organising engineers and projects across the country and supporting them as a dedicated administrator. Your role isn't to speak with engineers/customers though, this would very much be back-office support and supporting with administration to help free up the team to spend more time coordinating and liaising with their contacts. Ideally, we need someone that has used SAP - But usage of Oracle or any similar CRM/ERP systems would be hugely beneficial too. This role would be working Monday to Friday, and you can choose to work either 8am to 4pm or 9am to 5pm, with a 45-minute lunch break and early finish Friday's. As such, you'd be working a 36-hour week, weekly pay as it's temporary and an hourly rate of 13 to 14 per hour DOE + holiday pay. We're looking at completing interviews during July and starting in the same month, with this role and project expected to keep someone busy until January 2027. To give you an idea of what you'll be supporting on: Work closely with Account Managers to prepare accurate quotations, ensuring timely submission, proactive follow up on order statuses, delivery timelines, and alignment with customer needs and agreements. Oversee the creation and processing of sales orders and invoices, ensuring compliance with company standards. Coordinate internally and externally where necessary to ensure accurate order fulfilment and resolve any logistical challenges. Support with stock management, including inventory checks and back office administrative tasks. What do we need from you: Some form of experience working with SAP, Oracle or similar systems would be ideal. Prior experience working in administration focussed roles, possibly even used to temp work, would be a huge benefit. Local to Hemel Hempstead or easily able to get to the Maylands area regularly is a must have. We are actively recruiting for this role now and looking to interview and find the right person to offer and start in July, please don't hesitate to apply and also call in and speak with Bobby Collins about this role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

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