Office/Operations Manager

This is a great opportunity to join a long established and growing business, where you will have the opportunity to make the role your own and grow and develop.

About the Company

Due to continued growth, we are creating a brand-new role to strengthen the day-to-day running of the business and provide greater support to our Directors and Contracts Manager.

This is an important position within the business and we are looking for someone who wants to become a long-term member of the team, taking ownership of a wide range of business support, operational and compliance functions.

The Role

This is not a traditional administration role. We are looking for someone who can take ownership of the office and business support functions, proactively manage processes and become an integral part of the management team.

The role is intentionally flexible and will be shaped around the successful candidate's experience and strengths. We are open to candidates from construction, engineering, office management, operations, compliance, HR or business support backgrounds.

For the right person, there is significant opportunity to grow with the business and take on increasing responsibility.

Key Responsibilities

The successful candidate will take ownership of a range of responsibilities, which may include:

Office & Business Management

• Managing the day-to-day running of the office.
• Supporting the Directors and Contracts Manager with business operations.
• Acting as Personal Assistant to the Directors where required.
• Developing and improving office systems and administrative processes.
• Managing company diaries, planners and key business trackers.

Operations & Project Support

• Preparing and maintaining project documentation.
• Producing and managing Risk Assessments and Method Statements (RAMS).
• Coordinating Street Works applications where required.
• Liaising with site teams to ensure documentation is completed and maintained.
• Allocating labour hours to projects and maintaining project trackers.
• Sourcing materials, obtaining quotations and assisting with procurement.

Health & Safety & Compliance

• Taking ownership of Health & Safety administration.
• Maintaining training matrices and employee competency records.
• Managing PPE records and compliance documentation.
• Organising PAT testing.
• Coordinating equipment servicing and calibration
• Maintaining plant, equipment and vehicle records.
• Ensuring compliance documentation is current and organised.

Fleet & Asset Management

• Managing company vehicle records.
• Booking MOTs, servicing and HGV testing.
• Maintaining fleet compliance records.
• Managing company equipment registers.
• Carrying out stock takes and maintaining an inventory of plant, tools and equipment.

HR & People Administration

Coordinating new starter paperwork and inductions.

Maintaining employee records.

Managing holiday records and training schedules.

Supporting recruitment administration as the business grows.

Accounts Support

Processing timesheets.

Submitting payroll information to external accountants using company trackers.

Assisting with invoices, purchase orders and expense records.

Liaising with external accountants where required.

Marketing & General Business Support

Assisting with company website updates.

Managing social media activity.

Supporting general business administration and responding to changing business needs.

Ideal Candidate

We're looking for someone who:

Enjoys taking ownership and responsibility.

Is highly organised with excellent attention to detail.

Can confidently manage multiple priorities.

Is proactive and able to work independently.

Has excellent communication skills.

Is comfortable working in a small, family-run business where no two days are the same.

Wants to build a long-term career and grow with the business.

Experience in civil engineering, construction or a similar industry would be advantageous but is not essential. We are equally interested in candidates with strong office management, business support or operations experience who are keen to learn.

Salary & Flexibility

• Competitive salary dependent on experience.
• Full-time preferred, although flexibility may be considered for the right candidate.
• Job title can be adapted depending on the successful candidate's experience and background.

Key Message

We are not expecting someone to have experience in every aspect of the role

We value attitude, initiative and a willingness to take ownership above ticking every box. This is a fantastic opportunity for someone who wants to become an integral part of a growing family business and help shape its future.