Medical Secretary
Location: Remote / Birmingham Clinics
Contract Type: Flexible
Salary: Competitive
Hours: To Be Confirmed
Start Date: As soon as possible
About the Role
We are recruiting a Medical Secretary to support a growing outpatient clinic service across multiple specialties including Orthopaedics, ENT, Rheumatology, Neurology, and Psychiatry.
This is an excellent opportunity to join a supportive clinical team, providing essential administrative and secretarial support to ensure the smooth running of outpatient clinics across a variety of settings.
Key Responsibilities
Provide comprehensive secretarial and administrative support to consultants and clinical teams
Manage clinic lists, appointments, referrals, and patient correspondence
Type and process clinic letters, reports, and clinical documentation
Handle incoming calls, emails, and patient queries professionally and efficiently
Maintain accurate patient records and update clinical systems as required
Support coordination of remote and face-to-face outpatient clinics
Liaise with GPs, hospitals, and multidisciplinary teams regarding patient care pathways
Ensure confidentiality and compliance with NHS information governance standards
What We're Looking For
Previous experience working as a Medical Secretary or Administrator within healthcare
Excellent organisational and communication skills
Strong IT skills including Microsoft Office and clinical systems
Ability to manage workload effectively in a busy environment
Professional and patient-focused approach
Strong attention to detail and accuracy
Desirable
Previous NHS or private healthcare experience
Experience supporting outpatient clinics
Familiarity with medical terminology and clinical correspondence
Experience using systems such as SystmOne, EMIS, or similar
What's on Offer
Competitive salary
Flexible working arrangements
Opportunity to support a range of specialist outpatient services
Supportive and collaborative working environment
Potential for ongoing and long-term work