Job Description
About the role:
Our Depot Supervisor will ensure that our warehouse operation always runs smoothly and that each one of our customers receives their appliance on time, every time. You'll liaise closely with our Drivers and be responsible for the effective management of the loading, de-briefing and delivery of our appliances to our customers.
You will ensure that all our vehicles are road worthy, legal and compliant within transport legislation and provide on-going support to our Drivers, Quality and People teams.
- Salary: £28,311.89 per annum
- Hours: 5 on 2 off, 5 on 3 off shift pattern / 40 hours per week
- Start/Finish times: 4am-1pm and 1pm- 10pm
- Job Type: Permanent Contract
What to expect:
- Check that all vehicles leaving the depot are secure and meet required transport legislation requirements
- Monitor delivery performance throughout the day
- Support training for new starters to include Safe Systems of Work and Health and Safety
- Briefing team daily/weekly on key priorities and workload
- Supervising the team and allocating tasks and priorities
- Complete alcohol testing when required
- Complete minor repairs to vehicles and arrange servicing as required
- Communicate with our Drivers, handling any queries efficiently and in a professional manner
- Take responsibility for managing the transhipping and reloads
- Complete in-house reports on a daily basis
A bit about you:
- Understand transport legislation and logistics operation
- Able to build good relationships with people even when under pressure
- Challenge any vehicle issues or damages with our Drivers
- Able to make decisions in the absence of the Depot Manager to drive performance and service
- React quickly to information and be able to solve problems independently
- Good communication skills both verbally and written
- Competent use of Microsoft, particularly Excel
A Bit About Us:
We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.
But we're more than that For over 25 years, trust has been at the heart of everything we do, helping us become the UK's most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it's the exact same for our AOers too.
We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU.
Our Benefits:
- 31 days holiday
- At least 5% contribution pension scheme
- Enhanced Maternity, Paternity and Adoption Packages
- Make a difference day (x2 fully paid charity days a year)
- Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.
To see all our benefits and perks, visit our AO Benefits page.
