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Business Support Officer Directorate: Early Years Location: Hackney - N16 Start Date: ASAP Onsite Reporting to: Hub Manager Pay Rate: PAYE 19.98 Per Hour/ Umbrella 26.92 Per Hour Are you an organised, creative, and proactive administrator looking to make a real difference in the Early Years community? We are seeking a dedicated Business Support Officer to manage administrative functions, support outreach initiatives, and ensure the smooth day-to-day operation of the Hub. About the Role As a Business Support Officer, you will be key to establishing and operating effective administrative systems to enhance our team's performance. You will work closely with the Hub Manager, the Senior Leadership Team, and local families to deliver high-quality support across our services. Key Responsibilities Hub Administration & Operations: Coordinate day-to-day office tasks, maintain efficient office spaces, manage stock levels, and organize safety procedures (including fire drills). Database & Information Management: Keep databases (such as Synergy and Family) fully updated with child records, medical plans, waiting lists, fee amounts, and attendance records. Outreach & Communication: Assist with outreach for new families, help organize public events, manage parent communications (website, email, text lists, newsletters), and design attractive publicity materials. Financial & Business Duties: Keep clear expenditure records, process payments, and support forest school and center account tracking. Front of House & Reception: Ensure reception remains immaculate and welcoming, manage inquiries, answer phones, and display current flyers. Teamwork & Leadership: Support volunteers, attend and minute key meetings, and deputize for the Senior Leadership Team on administrative duties when necessary. What We Are Looking For Qualifications & Experience: Education/Qualification: Level 3 qualification in Education or Administration is desirable. Administrative Background: Substantial experience working in a fast-paced administrative and financial environment. System Design: Proven ability to create and implement administrative systems as effective management tools. IT Proficiency: Strong working knowledge of standard software (Word, Excel, Windows) and eagerness to learn specialized databases (e.g., Synergy, Family, E-start, Cedar). Outreach & Extended Services: Experience in outreach, partnership working, and supporting extended service planning or monitoring. Skills & Knowledge: Communication & People Skills: Outstanding interpersonal and written communication skills with the tact and sensitivity required when engaging with parents, staff, and external agencies. Organizational Mastery: Strong initiative, foresight, and time-management skills to maintain accurate records and hit deadlines. Commitment to Values: Understanding of Data Protection legislation, Equality & Diversity, and Hackney core values. Safeguarding: A firm commitment to safeguarding and promoting the welfare of children, young, and vulnerable people. Important Requirements This position requires an Enhanced DBS/CRB Check . Adherence to health and safety, equality and diversity, and safeguarding policies at all times. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

We are currently recruiting for Aviation Security Officers to join the G4S team, working at Manchester Airport. Contract Information: Pay Rate: £12.85 per hour Hours: Part-time permanent position - 12 hours per week - extras may be available to cover holiday and sickness, you must be flexible as the airport is open 24 hours a day. CTC and DBS checks are required for all potential candidates. Your Time at Work Working at Manchester Airport as part of a team to deliver great customer service and aviation security to all our customers. You will be part of a dynamic team responsible for aircraft protection, aircraft searches, baggage searches, passengers search where required. Other duties include: - Provide great customer service to passengers and customers - Report all security incidents and concerns to the security supervisor - Work positively and effectively with all team members and other airport and airline colleagues - Comply with training, security regulations and G4S is company policies and procedures - Work safely at all times and in line with G4S is safety standards, policies and procedures - Always act professionally, dress smartly and be an excellent timekeeper - Complete any reasonable tasks that are required by the company / Line manager. - You will be an energetic and professional team player who can work to demanding timescales to ensure that flights depart on time. You will be provided with the necessary training and uniform so that you can confidently carry out the role in line with security regulations and G4S is company policies and procedures. Our Perfect Worker To be considered for employment with G4S in this role you must be able to meet the following minimum requirements: - Unrestricted right to work full-time in the UK for a minimum period of 12 months. - Must be a UK resident for the last 3 years. - Be fluent in spoken and written English. - Good customer service/communicating skills. - Must be able to pass the CRC check. - Must be able to pass all required training. - Have a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment, self- employment or full and part-time education during that period. - Physical requirements include being able to be on their feet for extended periods of time, plus being able to work in outdoor weather environments. Key Information and Benefits - Workplace pension scheme - Life assurance benefit - Contributory Healthcare Scheme - Eye care vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided - Overtime paid at normal rate Job Ref: 1G4S (G422) G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

LOCATION: Jackson Square Shopping Centre - Bishop's Stortford, CM23 3XH SHIFT PATTERN: 8.5 hours per week + Cover. (Rota of days and nights including weekends) PAY RATE: 14.63 PER HOUR If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can-do attitude is essential in this highly influential role. A Shopping Centre in Bishop's Stortford is a mixed enclosed and opened scheme with a mix of national brands, local independent traders and a main supermarket. Key responsibilities: Apply and conduct oneself at all times in accordance with the site Assignment and Emergency Instructions The prevention of accidents, injuries, crime, fire and damage by any cause to the Landlords & Tenants property. The Security Officer must always follow the procedures detailed in the assignment instructions whilst at the same time paying strict regard to their own personal safety. To work inline with all onsite procedures, risk assessments, method statements, assignment instructions and emergency procedures. Comply with the Data Protection Act. To provide a visible deterrent, reassuring the public To aid in reducing crime To ensure criminal offenders are apprehended and handed over to the local authorities - if deemed safe and legal to do so. If necessary, attend court to give evidence To maintain your personal notebook in accordance with PACE Act 1984 To undertake all duties in a safe and secure manner, taking into account personal safety and the safety of your colleagues and the public To provide an efficient, helpful and smart image at all times. To alert the Control room operator of any person thought to be suspicious in any way. Be vigilant for suspicious packages or parcels, and know the Client's Procedures for evacuation if required. Check the mall and building for potential fire hazards. At no time should security take responsibility for keys of tenant premises. Mall patrols covering all external areas where required. S/O are not to patrol in pairs and not to stay in a one place. To complete required patrols upon request from supervisor. Including Car Park and basement. Monitor and check Toilet areas. To enforce Centres code of Conduct. To stop bicycles or skateboards being ridden through the mall. S/O are to check and support cleaners for spillages, full bins or other situations that require their attention Keep the mess room clean and tidy When covering the basement, to actively challenge those entering and make sure only authorised personnel are in the area. Do not permit deliveries through the mall if the time is after 09:00am or if the delivery poses risk to customers. Direct delivery to the basement area and inform the control room. To follow all reasonable instruction given by those supervising or managing your activities and or area of work. Arrive for duty in good time and be ready for your shift start time. Maintain a neat appearance and dress in accordance with the ABM facility services dress code (only stud earrings and no hoodies) Complete documents in line with site requirements. Escalate health and safety issues straight away to the control room. Report any accident or injury to shift running supervisor or senior member of the team. Take breaks as detailed by the shift running Supervisor. To advise Shared services manager should you need to leave site whilst on duty. Comply with absence reporting procedure (call the control room to advise that you will be absent before your shift). Follow correct opening and lock-up procedures and report any faults found on either task straight away. Always be courteous towards clients, tenants, customers and other employees. Record all incidents in the security DOB as well as in your personal pocket book. Complete Incident Reports for all reportable incidents to the required standard Consumption of alcohol on company premises is not allowed nor is reporting to work or being at work whilst under the influence of alcohol or other substances. This would be considered Gross Misconduct. To complete documentation with facts and not to falsify any records kept. No accepting any gifts or gratuities as per the Business Conduct Policy. Using mobile phones while on duty is not permitted (for emergencies ask permission from line manager) Maintain absolute confidentiality regarding company information, records of data collected and used in the course of your job functions. Complete any other reasonable request set to you by your supervisor, Co-ordinator or Shared services manager. Interchanges with tenants are to be kept to a minimum, and always conducted in a professional manner. Requirements The successful candidate must hold SIA Door Supervisor Licence and, CCTV and First Aid qualifications are desirable but not essential. The role requires a high degree of flexibility, with shifts covering both days and nights, including weekends. The successful candidate will provide cover for annual leave, sickness absence, training courses, and support during large events held within the Centre. Full flexibility is essential, as working hours and shift patterns will vary according to operational requirements. Qualifications: Door Supervisor License (Required) CCTV License (Optional) First Aid Certificate (Optional) Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Probation Service Officer Location: HMP Humber Duration: Approximately 12 Months (Maternity Cover) Hours: Full-Time Salary: 22.89 ltd per hour (umbrella rate) or 15.00 PAYE approx. equivalent The Opportunity We are currently recruiting for experienced Probation Service Officers (PSOs) to join teams based at HMP Doncaster and HMP Humber on fixed-term contracts of approximately 12 months to provide maternity cover. This is an excellent opportunity for criminal justice professionals to play a key role in the assessment, management and rehabilitation of individuals within the probation system. The successful candidates will undertake a full range of offender management responsibilities, supporting individuals before and after sentencing while contributing to public protection and reducing reoffending. Key Responsibilities As a Probation Service Officer, you will: Manage a caseload of individuals assessed as presenting a low to medium risk of harm and provide support to Probation Officers in higher-risk cases. Undertake assessments, sentence implementation activities and offender management responsibilities. Contribute to the development and delivery of Risk Management Plans, reporting any significant changes relating to risk, safeguarding concerns, reoffending behaviour or non-compliance. Prepare reports and documentation for courts, criminal justice agencies and partner organisations. Provide information, advice and recommendations to criminal courts and partner agencies. Supervise individuals subject to community orders, suspended sentence orders and those transitioning from custody into the community. Maintain accurate records and case management information using relevant IT systems within agreed timescales. Make effective referrals to internal and external services, ensuring individuals receive appropriate interventions and support. Liaise with offender managers, intervention teams, prison staff, service providers and external agencies to monitor progress and manage risk. Conduct prison, home and community visits in accordance with service policies and procedures. Undertake court-based work, including report writing and breach proceedings where required. Deliver and co-facilitate accredited programmes and structured interventions where appropriate. Carry out mandatory alcohol and drug testing in line with operational requirements. Fulfil safeguarding responsibilities relating to children and vulnerable adults in accordance with statutory guidance and organisational policies. Demonstrate positive role modelling by promoting pro-social behaviour and challenging anti-social attitudes and behaviours. Support colleagues and provide operational cover across teams when required. Essential Requirements Experience working within criminal justice, prisons, probation, social care, safeguarding, housing, substance misuse services, mental health services, youth offending services, or another related support environment. Strong understanding of risk assessment, safeguarding and professional boundaries. Experience managing caseloads, supporting vulnerable individuals, or coordinating support plans. Excellent written and verbal communication skills. Ability to build effective working relationships with a range of stakeholders and service users. Strong organisational skills and the ability to manage competing priorities. Competent IT skills and experience maintaining accurate records and documentation. A commitment to equality, diversity and inclusion. Desirable Requirements Previous experience working directly with offenders, people on probation, or within a criminal justice setting would be advantageous but is not essential. Experience of offender management, rehabilitation, resettlement, safeguarding or risk management. Experience preparing reports or assessments. Knowledge of HMPPS, probation services or prison-based offender management processes. Experience delivering structured interventions, programmes or support services. What We're Looking For The successful candidates will be resilient, organised and committed to supporting rehabilitation while maintaining a strong focus on public protection. You will be confident working with a diverse range of individuals and able to exercise sound professional judgement when managing risk and safeguarding concerns. Additional Information These positions are fixed-term contracts for approximately 12 months to provide maternity cover. Opportunities are available at both HMP Doncaster and HMP Humber. Some flexibility may be required, including occasional out-of-hours working depending on operational needs. Successful applicants will be required to undergo relevant prison security clearance and pre-employment checks. If you are interested in this role please contact Andy at Service Care Solutions on (phone number removed) or email (url removed)

Connect2Hackney are currently recruiting an empathetic and detail-oriented Client Financial Affairs Officer to join our Adult Social Care Finance team at the London Borough of Hackney. In this vital post, you will manage a dedicated caseload of finances for vulnerable adults who lack the capacity to manage their own money. Acting as a financial advocate, you will oversee Court of Protection Deputyships, DWP Benefit Appointeeships, and Direct Payment third-party arrangements to ensure residents' income is maximised, protected, and used in their best interests. If you combine strong financial/accounting skills with a customer-centered, compassionate approach, we would love to hear from you! Key Responsibilities Caseload & Banking Management Day-to-Day Finances: Manage bank accounts, transfer funds, set up standing orders for bills, and issue personal spending money in line with care plans. Reconciliations & Reporting: Complete monthly bank statement reconciliations, keep meticulous database records, and submit annual OPG (Office of the Public Guardian) reports within set deadlines. Deceased Estates: Follow administrative guidelines to wind up and finalise the estates of deceased service users respectfully. Court of Protection & Benefits Deputyship & Appointeeship: Prepare Court of Protection applications for property and financial affairs, and apply to the DWP to manage pensions and benefits. Income Maximisation: Investigate and claim all eligible benefits, allowances, and tax exemptions to maximise residents' funds. Direct Payments Third-Party Support Scheme Administration: Process financial transactions for direct payment third-party accounts, ensuring prompt payroll processing, quarterly statement distribution, and compliance with council financial rules. Resident Advocacy & Engagement Home Visits: Conduct visits to client's homes or care settings to carry out annual financial plans, operating under the 5 principles of the Mental Capacity Act 2005. Multi-Agency Liaison: Act as a financial advocate for residents, working closely with social workers, care managers, the DWP, and the OPG. Who We Are Looking For Experience & Knowledge Legislative Knowledge: Understanding of Court of Protection Deputyships, DWP Appointeeships, and the Mental Capacity Act. Financial & Accounting Background: Proven experience in local government finance, managing service user funds, account reconciliations, or handling Direct Payments. Tech-Savvy: Skilled in using financial database systems, Excel, and standard office applications. Qualifications & Skills Education: A qualification in Business/Finance, AAT, or equivalent practical finance/administrative experience. Core Competencies: Excellent numerical accuracy, strong problem-solving skills, and the ability to work under tight deadlines. Communication & Care: A compassionate, customer-focused approach with the sensitivity required to communicate complex financial matters to vulnerable residents and multi-disciplinary teams. Note: This post is subject to an Enhanced DBS check. Why Join Hackney? As part of the London Borough of Hackney, you will join an inclusive team that directly improves the lives of local residents every day. We offer a supportive environment, excellent opportunities for professional growth, and flexible working arrangements. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Engagement Officer Location: London/Hybrid - 2 days/week working from our London office Contract: Full-time Hours: 35 hours per week Salary: £37,524 - £43,352 pa (including Location Allowance of £4,500)The General Dental Council (GDC) is seeking an organised and proficient administrator to play a key role in supporting its stakeholder engagement across the UK.As Engagement Officer, you will take the lead on the logistical arrangements for face-to-face stakeholder opportunities and supporting the GDC's programme of engagement by delivering effective events, conferences and virtual and in-person meetings.Your key responsibilities will include:- Providing effective administration support for all the stakeholder engagement workstreams- Providing administrative and logistical support for key events including the Dental Leadership Network and external conferences- Supporting engagement with the GDC's external audiences including strategic partners, dental professionals, dental students and patient groups across the UK- Maintaining the GDC stakeholder engagement tools including: the shared inbox, stakeholder lists and meeting databasesYou will possess excellent planning and organisational skills, paired with an ability to manage conflicting priorities effectively. You will demonstrate previous experience in administration as well as evidence of events management. You will be able to evidence an excellent working knowledge and understanding of MS Office, including PowerPoint, Word and Excel, along with a good working knowledge of content management systems. About Us The GDC is the UK-wide regulator of all dental professionals, across seven professional titles. Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education. Our work matters and so do our people. We are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and diversity are not just words; they are what makes our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them. Benefits The GDC is committed to creating a diverse and inclusive workplace that provides an environment that reflects our values and culture and allows employees to flourish.To support this, we offer a range of family-friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.Some of our benefits include:- 27 days holiday (plus 8 bank holidays) - rising to 30 days (plus 8 bank holidays) after 2 years' service- Flexi-time scheme- Employer pension contributions up to 10%- Buy/Sell annual leave- Enhanced Maternity, Paternity and Adoption leave from 1 year's service- Life assurance, income protection plan and enhanced sick leave policy- Staff discounts, including eye care contributions and discounted gym membershipWe encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds. How to apply As part of your application, you are required to give a supporting statement. Within your supporting statement, please expand on your experience of the role criteria below, using the STAR format: - Experience of managing events - Stakeholder engagement experience - Administration experience, including use of Microsoft Office (PowerPoint, Word and Excel) For further details and to apply, please click the apply button. Closing date: 23:59 on Sunday 2 August 2026. In-person interviews will take place on Tuesday 11 August 2026. Applications will be assessed on an ongoing basis. Please note that we reserve the right to bring this recruitment campaign to an end without notice should we receive sufficient applications, and we encourage all interested candidates to apply as soon as possible. Please, no agencies unless instructed otherwise.

Lead TrustMark Through a Critical Next Chapter Strategic Leadership Commercial Resilience Transformation Stakeholder Confidence Entrepreneurial & Commercially Astute Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. - The Role at a Glance: Role: Chief Executive Officer Location: Basingstoke - regular office presence required Salary: £150,000 - £160,000 Benefits: Executive Benefits Package, discretionary bonus and car allowance Reporting to: Board of Directors Direct Reports: 3 Organisation Size: c.80 employees Sector: Quality Assurance Consumer Protection Home Improvement Retrofit Built Environment Organisation: National Not-for-Profit Distribution Organisation Culture: Purpose-Driven Collaborative Commercially Minded Forward Thinking Transformational Your Background / Skills: Executive Leadership, Strategic Planning, Commercial Growth, Business Transformation, Digital Transformation, Stakeholder Engagement, Government Relations, Public and Private Sector Partnership Building, Organisational Development, Financial Sustainability, Governance, Consumer Protection, Trades, Utilities, Built & Construction, Energy. About TrustMark TrustMark is the only UK Government-endorsed quality scheme for home improvements ranging from kitchen and bathroom installations through to energy efficiency and low carbon measures and most things in-between. As a not-for-profit organisation, TrustMark exists to drive quality, confidence and consumer protection across the industry while supporting the long-term development of a safer, more sustainable built environment. Operating at the intersection of government, industry and consumers, TrustMark helps strengthen standards, improve trust and create positive outcomes across the home improvement, construction, energy efficiency and retrofit sectors. As the UK continues to focus on housing quality, energy efficiency, consumer protection and retrofit delivery, TrustMark has a significant opportunity to strengthen its role as a trusted national scheme and industry partner. We are now seeking a visionary, commercially minded and people-focused CEO to lead TrustMark forward, ensuring the organisation continues to deliver on its public-interest mission while building a resilient and financially sustainable future. The Opportunity Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. What You ll Be Responsible For: Strategic Leadership and Direction You will lead TrustMark s strategic evolution, working closely with the Board to shape a clear, ambitious and commercially sustainable future. Commercial Growth and Financial Sustainability You will drive the commercial agenda, strengthening TrustMark s financial position while protecting its purpose and credibility. Executive Leadership and Culture You will bring visible, energising leadership to the organisation, creating momentum and confidence through change. Governance, Board Engagement and Risk You will work effectively with an influential Board, combining strong executive leadership with sound governance and judgement. External Leadership and Stakeholder Influence You will act as TrustMark s principal ambassador, strengthening its voice, influence and reputation across the sector. About You: You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. Naturally, whilst we d be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we re also excited to hear from leaders across all sectors What You'll Bring Essential: • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment • A strong track record of leading transformation, growth and organisational change • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities • Strong strategic, financial and operational leadership capability • Experience working with influential boards and navigating complex governance environments • An engaging leader who builds high-performing teams and drives accountability • Exceptional stakeholder management, communication and influencing skills • Resilient, adaptable and comfortable operating in fast-moving, evolving environments • High levels of integrity, credibility and sound judgement Leadership Style We're looking for a leader who is: • Visionary, commercially minded and entrepreneurial • Confident, credible and able to inspire trust at every level • A practical problem-solver who thrives in ambiguity and change • Visible, engaging and people-focused • Comfortable challenging constructively and driving transformation • Passionate about developing talent and building organisational capability • Motivated by purpose, impact and the opportunity to leave a lasting legacy Why Join TrustMark? This is a rare opportunity to lead a nationally recognised organisation at a pivotal moment in its evolution. • Shape the future of trust, quality and consumer protection across the UK built environment • Lead an organisation with significant influence across government, industry and regulatory stakeholders • Capitalise on major opportunities in retrofit, energy efficiency and home improvement • Drive commercial growth, digital transformation and long-term organisational sustainability • Unlock the strategic value of unique data assets and emerging technologies • Build and inspire a high-performing team through a period of ambitious change • Create a lasting legacy in an organisation with genuine national impact This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

We are currently supporting a Worcestershire local authority in the appointment of an experienced Homelessness & Housing Solutions Officer to join their Housing Service on an initial 3-month contract. This is an excellent opportunity for a skilled housing professional with strong homelessness prevention and statutory assessment experience to make a direct impact in supporting residents who are homeless or at risk of losing their accommodation. The successful candidate will manage a caseload of homelessness applications, undertake detailed assessments, develop personalised housing plans and provide practical advice and solutions to help residents secure and sustain suitable accommodation. You will work closely with residents, landlords, partner agencies and support services to deliver effective homelessness prevention and relief outcomes. You will have strong working knowledge and practical experience of the Homelessness Reduction Act 2017 and Part 7 of the Housing Act 1996, including making statutory decisions around prevention, relief duties, priority need and intentional homelessness. Experience within Housing Solutions/Homelessness services is essential, with a focus on Part 7 assessments rather than allocations. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Your new company A respected public sector organisation operating within the environmental and land management sector is seeking a Temporary Administration Officer to join its Regulations Administration team. This organisation plays a key role in supporting the protection, improvement and sustainable management of woodland and forestry across England, working closely with landowners, stakeholders and communities. This is an excellent opportunity for an experienced administrator to join a collaborative and purpose-driven team, contributing to important regulatory and grant-related programmes while developing valuable experience within a highly regulated environment. Your new role As a Temporary Administration Officer, you will support the delivery of regulatory and operational administration activities, ensuring processes are completed accurately, efficiently and in accordance with established procedures. You will play a key role in managing administrative casework and supporting high levels of customer service across a range of regulatory and grant-related activities. Key responsibilities will include: Processing applications, approvals, amendments, case reviews and case closures. Supporting the administration of regulatory processes, current grant schemes and legacy programmes. Maintaining accurate records and ensuring compliance with established procedures and audit requirements. Managing multiple cases and workstreams while maintaining a high level of accuracy. Providing professional customer service and responding to enquiries via written and verbal communication. Liaising with internal teams and specialist colleagues to support the effective delivery of services. Handling and triaging public enquiries to the appropriate teams where required. Supporting the delivery of organisational targets through effective administrative support. The successful candidate will initially work full-time in the office while undertaking training before moving to a blended working arrangement. What you'll need to succeed To be successful in this position, you will be a highly organised administrator with excellent attention to detail and the ability to manage competing priorities within a busy environment. You will ideally have: Previous experience working within a busy administrative or operational support role. The ability to coordinate multiple tasks, cases or workstreams effectively. Strong organisational and time-management skills. Excellent written and verbal communication abilities. Strong IT skills, including proficiency with Microsoft Office applications, particularly Excel. A proactive, flexible and customer-focused approach. Experience working within regulated, compliance-led or process-driven environments would be advantageous. SharePoint experience would be beneficial but is not essential. In addition, you will demonstrate a commitment to delivering a high-quality service, working collaboratively with others, managing workloads effectively and embracing continuous improvement. What you'll get in return Opportunity to work with a well-established public sector organisation. Comprehensive training and support. Hybrid working following the initial training period. Valuable experience within a regulatory and operational administration environment. The chance to contribute to meaningful environmental and public service initiatives. A supportive and collaborative team culture. What you need to do now If you're an organised and detail-oriented administrator who enjoys working in a fast-paced, process-driven environment and delivering excellent customer service, I'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are currently looking for an experienced Income Officer to join a busy Housing Management service. The role will focus on maximising rent collection, preventing the accumulation of arrears and supporting residents to sustain their tenancies through early intervention and effective income recovery. The successful candidate will manage rent accounts, negotiate repayment arrangements and progress arrears cases through the appropriate recovery and legal processes. This Income Officer position would suit someone with previous social housing income recovery experience and a strong understanding of rent arrears and welfare benefits. The Role Managing rent accounts and taking prompt action to prevent and recover rent arrears. Negotiating affordable repayment arrangements with tenants. Monitoring rent, parking and use and occupation accounts. Providing advice on housing and welfare benefits to maximise tenant income and entitlement. Supporting vulnerable tenants and making referrals to relevant support services. Preparing arrears cases for legal action, including court papers and possession proceedings. Attending court and representing the organisation in rent arrears and possession cases. Conducting tenant interviews and home visits relating to rent payments and arrears. Providing advice to new tenants on rent payments, benefits and debt management. Working with Housing Benefits, DWP, legal services and partner agencies to resolve cases. Key Requirements Previous experience working as an Income Officer or within rent income recovery in social housing. Strong knowledge of rent arrears recovery processes and procedures. Experience managing rent arrears caseloads and negotiating repayment arrangements. Experience preparing cases for court and progressing possession action. Knowledge of public sector housing and relevant housing issues. Understanding of housing and welfare benefits. Experience supporting vulnerable tenants to maximise income and sustain their tenancies. Experience maintaining accurate case records and working to income collection targets. What You Need to Do Now If you are interested in this Income Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Income Officers, Rent Income Officers, Income Recovery Officers and Rent Arrears Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Migrant Help have an exciting opportunity to recruit a Public Relations and Communications Manager to join our team! Location: HomebasedContract: PermanentSalary: £43,138 About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn't matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity. The Public Relations and Communications Manager role: Part of the Communications team, the Public Relations and Communications Manager is a rewarding and exciting role at Migrant Help. You will work closely with the Head of Communications to deliver all external and internal communications. You will help develop and implement the organisational communications strategy, ensure effective media engagement, and take a leading role in Migrant Help's campaigning activities. You will ensure that our staff feel connected to the organisation and feel empowered to champion Migrant Help and its clients. If you have demonstrable experience leading on media engagement, both proactive and reactive, with the ability to build and maintain effective relationships, and are looking for an exciting role that makes a difference, we'd love to hear from you! Key responsibilities of our Public Relations and Communications Manager: Help develop and implement Migrant Help's communications strategies that will increase the reach and impact of the charity's work Lead on both proactive and reactive media engagement Cultivate relationships with influential print, digital and broadcast journalists or thought leaders within our sector Write or approve media releases and other press materials, be first point of contact for media enquiries, brief spokespeople within the organisation as required Work closely with external PR agency on all public relations activities and awareness raising campaigns Support the charity's fundraising activities Undertake the necessary monitoring and evaluation to determine the success or otherwise of communications and public relations activities Support and develop a team of communication officers to deliver high quality and timely work Develop and promote Migrant Help's brand voice and act as a 'brand guardian' ensuring consistency across all internal and external communications Write or approve digital content for our website and social media outlets in collaboration with the Senior Digital Marketing Officer Promote the organisation to relevant bodies / key decision makers in the public, private and voluntary sectors Raise visibility and enhance Migrant Help's status as having a positive impact on the community Contribute to the production of content for corporate partners, bids, fundraising, information and marketing materials, as necessary Provide communications support for external conferences and events as required Deputise for the Head of Communications as required Promote equality, diversity and employee rights and obligations in all actions and activities Demonstrate the behaviours required of a communications professional at all times The experience and skills you need as our Public Relations and Communications Manager: Demonstrable experience of working within communications and public relations on managerial level Creative approach to developing, implementing and evaluating organisational communication activities Knowledge and understanding of ethical storytelling principles and working in equal partnership with people with lived experience Excellent writing and editing skills and the ability to write compelling copy for a wide range of channels and audiences Excellent communication and editorial skills, with outstanding proofreading ability and attention to detail Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must: Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.) Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment Closing Date: 13 August 2026 If you are interested in becoming our new Public Relations and Communications Manager, please click 'APPLY' today. We look forward to hearing from you! Please note this vacancy may close early depending on applications received. As part of your role, it is important you operate within Migrant Help's values: Protection, Diversity, Equality, Partnership, Innovation and Excellence.Migrant Help is proud to be an equal opportunities employer.

4Recruitment Services are seeking an experienced Homelessness Prevention Officer to work in the Housing Advice & Prevention team for a council based in Aylesbury. PURPOSE OF THE ROLE: To provide a statutory homelessness and housing advice service in relation to preventing homelessness and statutory homelessness assessments. Also, to assist senior officers and managers. (This involves fulfilling statutory duties under the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017) including actions to prevent homelessness, the preparation and publication of personalised Homelessness Prevention Plans). To deliver an efficient, front-line service in line with the Council s vision, core values and behaviours, resources, strategic and service priorities and to deliver services in a professional and courteous manner. To deliver a comprehensive, customer focussed and high-quality service in relation to housing options and homelessness prevention tailored for a diverse client group including vulnerable and disadvantaged persons and households To prevent homelessness through the thorough resolution of casework by undertaking comprehensive housing needs assessments and identifying and undertaking the appropriate actions To achieve individual performance objectives, targets, and service standards to contribute to the achievement of the team plan, objectives and targets. To play an active role in the prevention and detection of fraud, involving the Councils fraud team as required. DUTIES AND RESPONSIBILITIES INCLUDE: Plan and organise work to efficiently deliver specialised advice and support to internal and external stakeholders, ensuring wellbeing of vulnerable customers. Assess and determine eligibility of customers for financial and / or housing support, within legislation, regulations and policies. Make detailed inquiries to relevant agencies in order to verify and obtain required information. Interpret and analyse information to aid own decision making. Make optimum use of the opportunities available to prevent or relieve homelessness including the use of the Homeless Prevention Fund, Discretionary Housing Payments, the supply of private rented housing; taking into account the customer s overall financial situation, their needs and aspirations, their eligibility for assistance under the homelessness legislation, whether they are able to sustain a tenancy in the private rented sector and their priority on the housing register. Working with appropriate supervision, to support in the prevention of homelessness by providing advice and assistance through targeted early interventions. Co-operate and work with other agencies including, not limited to, the Police, Probation, Prisons NHS, hospitals, GPS and Community Health Services to offer appropriate advice and assistance to joint clients, and to work with local Health Services to promote the prevention of homelessness including in emergency situations in liaison with senior officers. Conduct risk assessments in accordance with DASH and/or other relevant assessments and refer as appropriate and be mindful of duties in respect of safeguarding children, vulnerable adults, the prevent agenda and making referrals as necessary. Conduct visits to customers and properties to fully carry out statutory and corporate duties, including residency checks and assisting vulnerable members of the community where necessary to determine a homelessness application Provide advice and assistance in emergency situations for those households threatened with homelessness on the day. ESSENTIAL REQUIREMENTS INCLUDE: Authoritative knowledge of relevant systems, regulations, legislation, best practice, policies and procedures, including health and safety. Eg Housing Act 1996, Immigration and Asylum Act 1999, Immigration Act 2014, Localism Act 2011, Children s Acts 1989, 2004, Human Rights Act 1998, Public Sector Equality Act 2021, Welfare Reform Act 2013, Housing Act 1988, 1996, amended 2002. Housing Act 2004, Protection from Eviction Act 1977, Protection from Harassment Act 1977, Landlord & Tenants Act 1985 Good demonstrable experience of working with customers and/or residents, including dealing with difficult or sensitive matters Excellent written and verbal communication, interpersonal and presentation skills, able to explain technical / legal / compliance issues clearly Educated to NVQ 4 / HND / BTEC / degree standard or equivalent. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).

Pastoral Manager - Secondary School Location: Barking & Dagenham, East London Start Date: September 2026 (or sooner if available) Contract: Full-Time Term Time Only Salary: Competitive (dependent on experience) Are you passionate about supporting young people and helping them thrive both academically and personally? A welcoming and inclusive secondary school in Barking & Dagenham is seeking an experienced and compassionate Pastoral Manager to join its dedicated pastoral team. This is an excellent opportunity for someone with a strong background in behaviour management, student welfare and safeguarding who is committed to making a positive difference in the lives of young people. The Role As a Pastoral Manager, you will play a key role in promoting positive behaviour, attendance and student wellbeing. Working closely with the Senior Leadership Team, Heads of Year, SEND department, safeguarding team and external agencies, you will provide tailored support to students facing social, emotional or behavioural challenges. Key Responsibilities Lead the pastoral care and wellbeing of students within your allocated year group(s). Build positive relationships with students, parents/carers and staff. Support students with behavioural, emotional and attendance concerns. Work proactively to improve attendance, punctuality and engagement. Investigate behavioural incidents and implement appropriate interventions. Deliver restorative conversations and behaviour support strategies. Monitor student progress, wellbeing and behaviour, maintaining accurate records. Liaise with external agencies, social workers and local authority services where appropriate. Attend safeguarding and pastoral meetings, ensuring concerns are escalated in line with school procedures. Support reintegration meetings, managed moves and return-to-school plans. Promote high standards of behaviour and foster a positive school culture. The Ideal Candidate The successful candidate will have: Previous experience working in a pastoral, behaviour, safeguarding or inclusion role within a secondary school. Excellent behaviour management skills and the ability to build rapport with young people. Strong communication and conflict resolution skills. A calm, resilient and empathetic approach. The ability to work collaboratively as part of a wider pastoral team. Experience using school management systems such as SIMS, Arbor or Bromcom is desirable. A sound understanding of safeguarding procedures and child protection legislation. The School This is a supportive and forward-thinking secondary school in Barking & Dagenham with a strong commitment to student wellbeing and personal development. The leadership team places a high value on pastoral care and provides ongoing training and professional development for all staff. Staff work collaboratively to ensure every student feels safe, supported and able to achieve their full potential. Why Apply? Supportive and experienced leadership team. Excellent opportunities for professional development. A positive and inclusive working environment. Opportunity to make a genuine impact on students' lives. Easily accessible by public transport with onsite parking available. If you are an experienced Pastoral Manager, Behaviour Mentor, Head of Year, Inclusion Officer or Student Support Officer looking for your next opportunity, we would love to hear from you.

Payroll Officer Job reference: REQ (Apply online only) Location: Southfields Road, Kempston MK42 7NR Salary: Circa £30,024 - £32,061 per annum FTE (£19,475 rising to £20,796 per annum, actual for 24 hours per week) Hours: Part time, 24 hours per week Package: Flexitime scheme, Local Government Pension Scheme (LGPS), Holiday allowance of 25 days (pro rata) plus public holidays on joining. We are looking for an experienced Payroll Officer to join our team. You will play a key role in delivering comprehensive payroll administration across the organisation, ensuring all salary-related matters are investigated and resolved to support an accurate and timely monthly pay run. About Us: Working together to keep Bedfordshire safe. Bedfordshire Fire & Rescue Service s mission is to provide outstanding fire and rescue services that help make Bedfordshire safer. Our staff deliver this by working together to follow our Core Values. About the role The Payroll Officer provides key support to the Payroll Section, undertaking a range of activities including complex pay calculations, processing routine pay claims and queries, and supporting wider administrative tasks as required. The role involves working with large volumes of data across a variety of systems, so confidence in using software packages and a high level of attention to detail are essential to ensure accuracy within spreadsheets and information systems. Due to the manual nature of some processes, the post holder will need to be confident in checking their own and others work to maintain accuracy and minimise errors, while ensuring compliance with relevant Government legislation. Key Responsibilities: Review and verify payroll transactions, including expenses, overtime, additional hours, acting up and absence, ensuring accurate payments and deductions in line with Service policy and legislation. Maintain up to date knowledge of Local Government and Fire pension schemes including employee administration record keeping, abatement calculations, reconciling monthly pension extracts, uploading files to administrators, verifying pensioner payroll, and ensuring compliance with Auto Enrolment and statutory deadlines. Extract temporary data from Self Service and rostering systems and import into core payroll; reconciling the monthly payroll and ensuring any errors/out of balance records are investigated and corrected prior to Payroll Manager review. Liaise closely with Finance to ensure that monthly reconciliations and costings of the third-party payments are undertaken and manual recoding is actioned to ensure budgets are charged correctly. Undertake complex calculations and collate information in respect of payroll matters in order to provide responses to pension administrators, Freedom of Information requests, internal and external audits, costings and other related issues. Advise on and review working methods and controls relating to all payroll practices in conjunction with the Payroll Manager in order to identify effective and auditable methods of achieving the required output. Interpret and advise on statutory changes. National Joint Council (NJC), Local Government Association, Department of Work and Pensions (DWP) and His Majesty s Revenue and Customs (HMRC) guidance including mileage rates and legislation to ensure it is applied correctly to payroll matters. Process and verify employee changes in iTrent (starters, leavers, transfers, promotions), ensuring accurate and controlled payments. Liaise with Human Resources colleagues to ensure the correct rate of pay is remunerated for sick, maternity and other leave at relevant intervals in line with Service policy to ensure that occupational and statutory payments are processed appropriately. Manage payroll queries via the inbox, resolving issues promptly and in line with procedures and legislation. Apply the Schemes of Conditions of Service relating to Grey Book, Green Book and Gold Book, maintaining records in line with the Data Protection legislation, to ensure efficient and effective payroll administration is provided. About you You will have a strong eye for detail, be confident handling sensitive and confidential information, and able to maintain accuracy under pressure. With experience of payroll processes and complex data, you will bring excellent organisational and communication skills to support a high-quality and compliant payroll service. You will have: English and Maths (GCSE grade 4 or above or equivalent experience). In depth experience of using computer systems and a variety of software packages including use of a computerised Payroll/Time and Attendance systems. In depth experience of using Microsoft Office applications, including Word and Excel. In depth knowledge of complex numerical calculations. In depth experience working in a payroll environment (or similar) with knowledge of PAYE, Tax, National Insurance (NI), Real Time Information (RTI), Statutory payments (SSP, SMP etc). In depth experience of interpreting DWP and HRMC regulations and providing advice to employees and managers. Able to exercise strict confidentiality in handling information of a confidential or sensitive nature in line with data protection legislation. Good verbal and written communication skills and excellent telephone manner. Ability to work effectively to deadlines in a logical and methodical approach and to manage a number of tasks simultaneously. Closing date: Monday 20 July 2026 Previous applicants need not apply. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. N.B. This is a public-facing role, and it is essential to have the ability to converse at ease with members of the public and provide advice in accurate spoken English. This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) (England and Wales) Order 2023. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are spent under the provision of the Act. The appointment will be made subject to satisfactory pre-employment clearances, including an enhanced Disclosure and Barring Service (DBS) clearance at the level required for the role. Bedfordshire Fire and Rescue Service s recruitment and selection procedures reflect our commitment to safer recruitment, and to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment. Bedfordshire Fire and Rescue Service is an equal opportunities employer that welcomes applications from all sections of the community. As a Disability Confident employer, we guarantee an interview to disabled applicants who meet the minimum criteria for the role. Reasonable adjustments are available throughout the recruitment process. As part of our commitment to the Armed Forces Covenant, we encourage applications from those who have served, are serving, or are part of a military family. Your skills and experience are valued here. No agencies please.

Complaints & FOI Business Support Officer Location: Bexleyheath (Hybrid Working) Office Attendance: 2 days per week (typically Tuesdays and Wednesdays) central Bexleyheath Home Working: 3 days per week Start Date: Immediate Start Available Contract: Ongoing Temporary Assignment Pay Rate: £15.68 per hour PAYE Hours: Monday to Friday, 8:48am - 5:00pm About the Role We are recruiting for a Complaints & FOI Business Support Officer to join a busy Local Authority team based in Bexleyheath on an ongoing temporary basis. This is an excellent opportunity for an experienced business support professional with previous experience handling complaints, Freedom of Information (FOI) requests, member enquiries, case management systems, and data redaction processes . The successful candidate must have relevant experience in the duties outlined below and be able to start immediately. Key Responsibilities Logging complaints, Freedom of Information (FOI) requests and Member Enquiries onto the Council's case management system, iCasework . Allocating cases to the relevant service areas for investigation and response. Monitoring and tracking due and overdue cases on a weekly basis. Supporting the Council in meeting statutory deadlines and performance targets. Maintaining accurate records and updating case management systems. Redacting Children's Social Services Subject Access Requests (SARs). Ensuring all third-party personal data is removed in line with data protection requirements. Preparing files for review by Social Workers prior to release. Providing high-quality administrative and business support to the Complaints and Information Governance function. Essential Requirements Previous experience processing and managing complaints and FOI requests . Experience working with case management systems (iCasework experience highly desirable). Knowledge of Subject Access Requests (SARs) and document redaction processes. Strong administrative and organisational skills. Excellent attention to detail, particularly when handling sensitive and confidential information. Ability to monitor workloads, track deadlines and manage competing priorities. Experience gained within a Local Authority, Public Sector, Information Governance, Complaints, FOI, or Business Support environment . Applications will only be considered from candidates who have relevant experience in complaints handling, FOI administration, case management and/or SAR redaction.

Lead TrustMark Through a Critical Next Chapter Strategic Leadership Commercial Resilience Transformation Stakeholder Confidence Entrepreneurial & Commercially Astute Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. - The Role at a Glance: Role: Chief Executive Officer Location: Basingstoke - regular office presence required Salary: £150,000 - £160,000 Benefits: Executive Benefits Package, discretionary bonus and car allowance Reporting to: Board of Directors Direct Reports: 3 Organisation Size: c.80 employees Sector: Quality Assurance Consumer Protection Home Improvement Retrofit Built Environment Organisation: National Not-for-Profit Distribution Organisation Culture: Purpose-Driven Collaborative Commercially Minded Forward Thinking Transformational Your Background / Skills: Executive Leadership, Strategic Planning, Commercial Growth, Business Transformation, Digital Transformation, Stakeholder Engagement, Government Relations, Public and Private Sector Partnership Building, Organisational Development, Financial Sustainability, Governance, Consumer Protection, Trades, Utilities, Built & Construction, Energy. About TrustMark TrustMark is the only UK Government-endorsed quality scheme for home improvements ranging from kitchen and bathroom installations through to energy efficiency and low carbon measures and most things in-between. As a not-for-profit organisation, TrustMark exists to drive quality, confidence and consumer protection across the industry while supporting the long-term development of a safer, more sustainable built environment. Operating at the intersection of government, industry and consumers, TrustMark helps strengthen standards, improve trust and create positive outcomes across the home improvement, construction, energy efficiency and retrofit sectors. As the UK continues to focus on housing quality, energy efficiency, consumer protection and retrofit delivery, TrustMark has a significant opportunity to strengthen its role as a trusted national scheme and industry partner. We are now seeking a visionary, commercially minded and people-focused CEO to lead TrustMark forward, ensuring the organisation continues to deliver on its public-interest mission while building a resilient and financially sustainable future. The Opportunity Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. What You ll Be Responsible For: Strategic Leadership and Direction You will lead TrustMark s strategic evolution, working closely with the Board to shape a clear, ambitious and commercially sustainable future. Commercial Growth and Financial Sustainability You will drive the commercial agenda, strengthening TrustMark s financial position while protecting its purpose and credibility. Executive Leadership and Culture You will bring visible, energising leadership to the organisation, creating momentum and confidence through change. Governance, Board Engagement and Risk You will work effectively with an influential Board, combining strong executive leadership with sound governance and judgement. External Leadership and Stakeholder Influence You will act as TrustMark s principal ambassador, strengthening its voice, influence and reputation across the sector. About You: You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. Naturally, whilst we d be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we re also excited to hear from leaders across all sectors What You'll Bring Essential: • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment • A strong track record of leading transformation, growth and organisational change • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities • Strong strategic, financial and operational leadership capability • Experience working with influential boards and navigating complex governance environments • An engaging leader who builds high-performing teams and drives accountability • Exceptional stakeholder management, communication and influencing skills • Resilient, adaptable and comfortable operating in fast-moving, evolving environments • High levels of integrity, credibility and sound judgement Leadership Style We're looking for a leader who is: • Visionary, commercially minded and entrepreneurial • Confident, credible and able to inspire trust at every level • A practical problem-solver who thrives in ambiguity and change • Visible, engaging and people-focused • Comfortable challenging constructively and driving transformation • Passionate about developing talent and building organisational capability • Motivated by purpose, impact and the opportunity to leave a lasting legacy Why Join TrustMark? This is a rare opportunity to lead a nationally recognised organisation at a pivotal moment in its evolution. • Shape the future of trust, quality and consumer protection across the UK built environment • Lead an organisation with significant influence across government, industry and regulatory stakeholders • Capitalise on major opportunities in retrofit, energy efficiency and home improvement • Drive commercial growth, digital transformation and long-term organisational sustainability • Unlock the strategic value of unique data assets and emerging technologies • Build and inspire a high-performing team through a period of ambitious change • Create a lasting legacy in an organisation with genuine national impact This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Job Title: Knowledge Information Manager Location: Aberdeen Salary: 64,000 - 69,000 Reporting to: Chief Digital & Information Officer Number of Roles Available: 1 Company Overview: Join Great British Energy and be part of powering the UK's Clean Energy Future. At GBE, we're not just building an energy company - we're shaping the future of the UK's energy landscape. Our mission is clear: Drive clean energy deployment across the UK as a strategic developer, investor, and owner of renewable projects Deliver benefits for communities and taxpayers, ensuring the clean energy transition creates jobs, boosts local economies, and increases public ownership We focus on innovation, sustainability, and impact, working on projects that matter - from large-scale national renewable investments to empowering local and community energy initiatives. Joining GBE means Purpose-driven work Be part of a national effort to accelerate the clean energy transition Career growth Opportunities to develop expertise in cutting-edge energy technologies and strategic investment Collaboration and flexibility Work with passionate professionals in a dynamic, forward-thinking environment If you want to make a real difference and help power a greener, fairer future for the UK, GBE is the place for you. We welcome applications from all backgrounds and communities. If you require reasonable adjustments during the recruitment process, please let us know. About the Role: This is an exciting time to join Great British Energy as it is a new organisation operating in a 'start-up' environment. The post-holder will help build the compliance function at GBE. The role of Knowledge and Information Manager will involve the development and delivery of information governance plans and solutions that fit the needs of the organisation now and into the future. Great British Energy is looking for a Knowledge Information Manager to join our GBE Team. This role will play a key part in contributing to projects, objectives, and wider organisational goals. Key Responsibilities: The Knowledge and Information Manager will provide leadership on and be responsible for the effective management, governance, and use of information across GBE and records management regulation. Acting, in due course, as GBE's Data Protection Officer. management of Information Rights Requests, including Freedom of Information, Environmental Information Regulations and Data Subject Requests under UK GDPR and Data Protection law; maintenance of the wider information rights framework e.g. GBE's publication scheme; developing GBE information handling policies and procedures that support compliant decisions; developing GBE's wider information handling compliance infrastructure e.g. internal review processes; information retention policies; privacy notices and an overall privacy policy; monitoring effectiveness of these policies and procedures; ensuring information risks are identified, recorded and addressed; providing expert advice and guidance in relation to transparency, ICO Codes of Practice, information sharing, and data protection practice; working closely with key stakeholders to raise awareness of GBE's Freedom of Information and transparency obligations, advise on the use of exemptions, and ensure responses are timely and legally compliant; acting as a change agent to ensure that information handling during the transition of GBE from DESNZ is supported with robust plans that take account of the evolving context; acting as part of the wider compliance function as a team-player, willing to step-in across the function to ensure excellent customer service and delivery; promoting and embedding a positive compliance culture Qualifications and Experience: Essential: experience in leading and managing the development and maintenance of data systems; in-depth knowledge and practical experience in data protection, information rights, records management, and information risk; experience in an operational information governance management role in the public or private sector; experience in managing multi-faceted projects; the ability to lead collaboratively, working with a range of stakeholders; the ability to develop practical solutions to a range of risk management, compliance and internal control issues; an awareness of commercial sensitivities and the ability to handle information discreetly; the ability to anticipate and evaluate potential FOI/ EIR, privacy and data protection compliance challenges at an operational level (with reference to wider organisational structures and business processes etc); strong inter-personal and communication skills; the ability to work flexibly in an evolving context. Desirable: Information / Records Management qualifications (e.g. archives, information science, records management) Digital or data-related training, particularly where roles span SharePoint, collaboration platforms, or content migration Project or change management training, where KIM roles support migrations or behavioural change Personal Qualities: Takes ownership, shows confidence in decision-making, and is willing to challenge constructively Focuses on delivering meaningful outcomes and making a positive, lasting impact Works collaboratively, valuing different perspectives and building inclusive relationships Proactive and adaptable, with a curiosity to explore new ideas and improve ways of working Resilient and resourceful in a fast-paced environment What We Offer: Competitive base salary Performance-related bonus scheme Excellent pension scheme 4x salary life assurance Group income protection 38 days annual leave Flexible working arrangements Ongoing professional development and training Supportive, inclusive working environment How to Apply: For further information please contact: Ciara Lynn Lead Sourcing Specialist Application Close Date: 6th August

Sue Ross Recruitment are currently recruiting on behalf of our client for a Temporary Information Governance & Corporate Complaints Officer to join a busy and professional team for an initial period of approximately three months. This is an excellent opportunity for an experienced Information Governance , Data Protection or Complaints professional seeking a varied role with responsibility for supporting key organisational workstreams. The successful candidate will play a crucial role in ensuring compliance with information governance legislation, managing statutory processes and supporting the effective resolution of corporate complaints. Working as part of a specialist team, you will: Support the development, implementation and review of information governance policies, procedures and guidance. Provide advice and support on information governance matters, ensuring compliance with relevant legislation and best practice. Assist with the management of Subject Access Requests (SARs) and other individual rights requests under data protection legislation. Support the handling of Freedom of Information (FOI) and Environmental Information Regulation (EIR) requests. Coordinate and support the end-to-end corporate complaints process, including complex and escalated cases. Ensure complaints are investigated thoroughly and resolved fairly, proportionately and in line with organisational standards. Work collaboratively with stakeholders across the organisation to promote good information governance and complaint handling practices. Contribute to awareness-raising initiatives and continuous service improvement activities. Sue Ross Recruitment are interested in hearing from candidates who have experience within Information Governance, Data Protection, FOI, Complaints Handling or a related discipline, particularly within the public sector. You will possess: Strong working knowledge of UK GDPR, the Data Protection Act 2018, and associated ICO guidance. Practical experience dealing with Subject Access Requests (SARs) and other data protection rights requests. Understanding of the Freedom of Information Act 2000 (FOIA) and Environmental Information Regulations (EIR) . Experience of managing information governance, data protection matters or corporate complaints within a public sector or regulated environment. Strong investigation, problem-solving and communication skills. The ability to manage competing priorities and work effectively with a wide range of stakeholders. A proactive and collaborative approach with a commitment to delivering excellent customer service. What's on Offer Temporary contract for approximately 3 months Competitive hourly rate of circa 22.00 per hour Opportunity to work on high-profile governance and complaints projects Collaborative and supportive working environment Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.

Chetham s School of Music is seeking a Concierge/Security Officer to join the internationally renowned specialist music school located in city centre Manchester. Chetham s is a magical place, home to the UK s largest specialist music school, the oldest library in the English speaking world and a world-class concert venue all in the heart of Manchester. The job This is a full-time position currently working 12 hours per shift worked on a rota of day and night shifts with a requirement to cover colleagues leave which will be paid as overtime. Bank holidays will be normal working days dependant on the shift pattern, payment for these days is included in the annual salary. To work as a Security Officer on the shift rota, undertaking the provision of general security to the Chetham s premises and grounds throughout the year recording and logging all patrols. Provide a courteous and professional comprehensive service to staff and students at Chetham s, Visitors, Contractors and the general public, providing assistance, directions, help and accurate advice. In return Salary £27,635.62 per annum (Scale Point 16-17) The post holder is entitled to paid annual leave of (20 days + 8days ) 6 weeks (6 weeks of 4 days including an allowance for bank holidays) to fit in with the existing shift pattern. Benefits include, meals during term time, onsite gym, free tickets to selected concerts & Cycle to Work Scheme. Closing date: 9am, Friday 7th August 2026 Interviews will be held in person: TBC Please ensure that you download and save the application form to your computer before completing the form, as completing within your browser may result in information not being saved. Please send your completed application form. Chetham s is committed to safeguarding and promoting the welfare of children; applicants must be willing to undergo child protection screening including checks with past employers and the Disclosure and Barring Service. Reg. Charity No: (phone number removed)