Customer Service Advisor (Outbound)

  • Direct Response Employment Services
  • Frome, Somerset
  • Jul 12, 2026
Seasonal Call Centre / CustomerService

Job Description

Direct Response Employment Services are delighted to be supporting our client in Frome who are seeking a customer service / membership executive to join their team on a initial temporary basis, however it could lead to a permanent role.

You will primarily be working on a wide variety of client campaigns, responsible for making and receiving calls, sending emails, updating records and on occasions taking payment details.

You will preferably have the following, although not essential:

  • Excellent communications skills with a clear confident telephone manner
  • Good IT skills and to be confident in Microsoft Outlook and Excel
  • A positive attitude and be self-motivated to deliver a high quality of work
  • Great attention to detail
  • GCSE grade C (or equivalent) in Maths and English

This is a fantastic opportunity for someone who loves talking to a wide range of people in a busy working environment and where no two weeks are the same!

This is a full-time position (37.5 hours per week) to be worked within our opening hours of 9am-7pm Mon-Thu, 9am-5pm Fri and 10am-4pm Sat, on a fortnightly shift pattern.

We are looking to get candidates started fairly quickly so if you are interested then please get in touch today.

Job Type: Full-time

Benefits:

  • Company pension
  • Free parking