Regulation and Quality Intelligence Officer

Salary £37,821.60 - Full Time (40 Hours)

Remote working with occasional travel to meetings as required.

Barchester Healthcare are looking for a Regulation & Quality Intelligence Officer to join our Regulation and Quality Improvement team and you'll play a key part in turning complex data into clear insights that drive decision-making at the highest levels. If you're an analytical thinker with a passion for improving quality and regulatory standards, this role offers the chance to make a meaningful impact across a large and diverse organisation.

You'll work closely with the Regulation & Quality Improvement Team, providing accurate reporting, monitoring regulatory activity, and supporting continuous improvement across our care homes and hospitals. This is a role for someone who thrives on detail, enjoys problem-solving, and can confidently communicate findings to senior stakeholders.

Responsibilities will include:

Regulatory monitoring: Analyse weekly internal regulatory activity and support the Regulation & Quality Improvement Team with clear, actionable insights.

Trend analysis: Track statutory notifications, safeguarding referrals and under-reporting, highlighting emerging themes and risks.

Senior reporting: Produce high-quality reports for the Board, Executive Board and Senior Management Team using qualitative and quantitative data from multiple sources.

Inspection oversight: Maintain oversight of all external inspections, including CQC Single Assessment Framework activity, draft report summaries and competitor intelligence.

Data quality assurance: Ensure all information used in analysis is accurate, timely and robust.

Sector research: Monitor developments across regulators and the wider health and social care sector.

Risk profiling: Provide updates on changes to service risk profiles and highlight areas requiring attention.

Cross-team collaboration: Support the wider Quality, Risk and Compliance Directorate with reporting needs and attend internal and external meetings as required.

The skills experience and qualities we are looking for include:

Strong ability to interpret complex qualitative and quantitative data.

Experience within health and social care or another regulated sector.

Highly organised with a meticulous approach to data and reporting.

Confident in producing clear written reports and communicating findings verbally.

A proactive, supportive team member with a strong work ethic and a drive to improve quality.

Rewards Package:
Access to a range of retail and leisure discounts
Access to a range of wellbeing support and Best Doctors Service
Opportunity to develop within a hugely supportive team

Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK.

If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.