Senior Mechanic

Senior Mechanic

Location: Westminster Wheels Shop, London

Salary: £29,000 to £32,000, depending on experience

Vacancy Type: Fixed Term, Full Time, 37.5 hours per week

Closing Date: 4th August 2026

Are you passionate about repairing & upcycling bikes and training new people to join the bike repair workforce. If so we would like to hear from you.

Westminster Wheels is a community bike shop operated by Groundwork London with support from Westminster City Council and Cycle Confident. We offer excellent service to central London s cycling community by selling high quality pre-loved bikes and servicing bikes. We encourage more Westminster residents to choose cycling by donating bikes, supporting organisations who lead rides & deliver confidence training, and helping people maintain their own bikes. We nurture new talent for London s cycle retail sector by offering training and waged work experience.

Groundwork London is a leading social and environmental regeneration organisation working with people living in London s most vulnerable places. We work to empower, enable and enhance communities.

Westminster Wheels is a community bike shop operated by Groundwork London with partnership support from Westminster City Council and Cycle Confident. Its aims are to:

1. Offer excellent service to central London s cycling community growing our sales income & diversifying our services, to create a sustainable business.
2. Encourage more Westminster residents to choose cycling - providing quality refurbished bikes at low cost and donating free bikes to those on low incomes.
3. Nurture new talent for London s cycle retail sector.

This post will focus on supporting WW s Project Manager to achieve these aims.

Key requirements, please contact us if you have:

• An industry recognized qualification in bicycle maintenance at Level 2
• Practical experience of working in a busy bike shop
• Good interpersonal skills to meet the needs of customers and trainees alike
• Excellent attention to detail, and the ability to understand and follow bicycle maintenance tasks to agreed standards
• The ability to succeed in a target driven team to achieve contract outputs
• The ability to manage your own outputs whilst contributing to the success of the wider team and project aims

Bike Servicing, refurbishment and WW operations

• To support WW senior staff to select bikes for refurbishment and maximise the use of refurbished parts.
• To check and repair received bikes for resale and donation, ensuring they fully meet WW s safety requirements.
• To diagnose, repair and quality check bike maintenance requests to the quality standards and deadlines set by your line manager.
• Make day-to-day practical decisions on how refurbish and repair bicycles, support customers and share shop cleaning duties.
• To ensure all works and repairs are fully documented, in line with WW s procedures.
• To fully participate in the clean, safe and efficient running of the workshop and retail shop.
• To liaise with customers,
  • On accepting their servicing, ensuring WW fully understands their requirements and they fully understand our offer.
  • During, ensure they are kept fully aware of the works WW are proposing, their cost and timescale.
  • On collection, ensure they fully understand the works that have been undertaken, and any further considerations.
• To take payments and ensure all transactions are correctly recorded
• To ensure stock control systems are followed and participate in regular stocktaking.
• To take responsibility for fulfilling fleet management contracts.
• To deliver off site bike repair services, including:
  • Dr Bike services
  • Planned and reactive fleet maintenance services.
• To manage on-line sales and assist in loading up items and maintaining our on-line product presence.
• On request, to open and close the store, ensuring security alarm and all doors secured.

• Help clean the workshop, showroom, toilets, and kitchen as part of the cleaning rota.

To Apply

If you feel you are a suitable candidate and would like to work for Groundwork London, please do not hesitate to apply.