Part Time Executive Assistant Practice Coordinator Salary circa 30-36k FTE dependent on skills and experience 12 months FTC potential for permanent position following successful completion of contract Part Time 20-25 hours per week spread over 5 days ideally Knutsford office based Why join us? Competitive salary Up to 25 days' holiday plus bank holidays Supportive and friendly working environment Opportunity to become a key member of a respected local practice A varied and rewarding role with genuine responsibility Long-term career stability within an established and growing business Opus Accountancy Ltd are an established and highly respected firm of Chartered Accountants providing accountancy, tax compliance and business advisory services to a diverse portfolio of owner-managed businesses, high-net-worth individuals and larger corporate clients. As our practice continues to grow, we're looking for an experienced Executive Assistant & Practice Coordinator to become a key member of our team. This is far more than a traditional Executive Assistant role. You'll be the organisational hub of the practice, providing dedicated support to the Senior Partner whilst helping coordinate the smooth day-to-day running of the business. From managing client communications and statutory deadlines to overseeing onboarding processes and supporting practice administration, you will play a vital role in ensuring everything runs efficiently. If you're proactive, highly organised and enjoy working in a fast-paced professional environment where no two days are the same, we'd love to hear from you. Role overview Working closely with the Senior Partner, you'll provide first-class executive and administrative support whilst helping coordinate the day-to-day operations of the practice. Key responsibilities include: Managing the Senior Partner's diary, scheduling meetings and coordinating appointments Acting as the first point of contact for clients by telephone and email, handling enquiries professionally and confidentially Preparing, formatting and proofreading correspondence, reports and other business documents Coordinating statutory filing deadlines, including company accounts and tax returns, and chasing outstanding information from clients Managing engagement letters, client onboarding documentation and Anti-Money Laundering (AML) compliance processes Maintaining accurate client records using the firm's practice management system Organising meetings, preparing agendas, taking minutes and following up on actions Supporting billing administration, handling incoming post and general office administration Assisting with practice improvement projects and providing wider administrative support as required Ideal candidate We are looking for someone who enjoys taking ownership, thrives on organisation and can confidently manage multiple priorities whilst maintaining exceptional attention to detail. Previous experience as an Executive Assistant, Practice Coordinator, Practice Administrator, Office Manager, Senior Administrator or similar role Experience within an accountancy practice, legal firm or other professional services environment would be highly advantageous Excellent organisational and time management skills with the ability to prioritise competing deadlines Strong written and verbal communication skills with a professional and confident telephone manner A high level of discretion when handling confidential client and financial information Excellent attention to detail and accuracy Strong Microsoft Office skills, including Outlook, Word and Excel The ability to work independently whilst also supporting a collaborative team If you are an organised, professional and proactive Executive Assistant or Practice Coordinator looking for a varied role where you can make a genuine impact, we'd love to hear from you. Apply today with your updated CV to join our friendly and experienced team in Knutsford. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jul 16, 2026
Full time
Part Time Executive Assistant Practice Coordinator Salary circa 30-36k FTE dependent on skills and experience 12 months FTC potential for permanent position following successful completion of contract Part Time 20-25 hours per week spread over 5 days ideally Knutsford office based Why join us? Competitive salary Up to 25 days' holiday plus bank holidays Supportive and friendly working environment Opportunity to become a key member of a respected local practice A varied and rewarding role with genuine responsibility Long-term career stability within an established and growing business Opus Accountancy Ltd are an established and highly respected firm of Chartered Accountants providing accountancy, tax compliance and business advisory services to a diverse portfolio of owner-managed businesses, high-net-worth individuals and larger corporate clients. As our practice continues to grow, we're looking for an experienced Executive Assistant & Practice Coordinator to become a key member of our team. This is far more than a traditional Executive Assistant role. You'll be the organisational hub of the practice, providing dedicated support to the Senior Partner whilst helping coordinate the smooth day-to-day running of the business. From managing client communications and statutory deadlines to overseeing onboarding processes and supporting practice administration, you will play a vital role in ensuring everything runs efficiently. If you're proactive, highly organised and enjoy working in a fast-paced professional environment where no two days are the same, we'd love to hear from you. Role overview Working closely with the Senior Partner, you'll provide first-class executive and administrative support whilst helping coordinate the day-to-day operations of the practice. Key responsibilities include: Managing the Senior Partner's diary, scheduling meetings and coordinating appointments Acting as the first point of contact for clients by telephone and email, handling enquiries professionally and confidentially Preparing, formatting and proofreading correspondence, reports and other business documents Coordinating statutory filing deadlines, including company accounts and tax returns, and chasing outstanding information from clients Managing engagement letters, client onboarding documentation and Anti-Money Laundering (AML) compliance processes Maintaining accurate client records using the firm's practice management system Organising meetings, preparing agendas, taking minutes and following up on actions Supporting billing administration, handling incoming post and general office administration Assisting with practice improvement projects and providing wider administrative support as required Ideal candidate We are looking for someone who enjoys taking ownership, thrives on organisation and can confidently manage multiple priorities whilst maintaining exceptional attention to detail. Previous experience as an Executive Assistant, Practice Coordinator, Practice Administrator, Office Manager, Senior Administrator or similar role Experience within an accountancy practice, legal firm or other professional services environment would be highly advantageous Excellent organisational and time management skills with the ability to prioritise competing deadlines Strong written and verbal communication skills with a professional and confident telephone manner A high level of discretion when handling confidential client and financial information Excellent attention to detail and accuracy Strong Microsoft Office skills, including Outlook, Word and Excel The ability to work independently whilst also supporting a collaborative team If you are an organised, professional and proactive Executive Assistant or Practice Coordinator looking for a varied role where you can make a genuine impact, we'd love to hear from you. Apply today with your updated CV to join our friendly and experienced team in Knutsford. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Our client is looking for a talented and experienced administrator to join their vibrant team as a Senior Team Administrator in Central London. If you're highly organised, proactive, and enjoy taking ownership while supporting senior stakeholders, this could be the perfect next step! Position: Senior Team Administrator Location: Central London Contract Type: Full-time, Permanent Salary: 35,000 About the Organisation: A forward-thinking professional services firm is seeking an experienced and proactive Senior Team Administrator to provide high-level operational and administrative support to its growing team. This is an opportunity to join a collaborative workplace that values efficiency, quality, continuous improvement, and strong working relationships. What's on Offer: You'll benefit from a generous annual leave package (27 days plus bank holidays), a discretionary bonus scheme, pension contributions, and a range of additional incentives designed to support employee wellbeing. Key Duties: Provide high-level administrative and operational support to senior managers and the wider team. Manage complex diaries, scheduling meetings, coordinating travel arrangements, and resolving scheduling conflicts. Produce, format, proofread, and quality-check reports, presentations, proposals, and confidential documentation to a high professional standard. Coordinate internal and external meetings, including preparing agendas, circulating papers, taking minutes, and tracking actions through to completion. Act as a key point of contact for internal and external stakeholders, ensuring professional and timely communication. Prepare, maintain, and manage confidential files, records, and documentation using internal systems while ensuring compliance with company procedures. Produce regular management reports, monitor team administration activities, and assist with reporting on key operational metrics. Support the planning, coordination, and delivery of departmental projects and business initiatives. Identify opportunities to improve administrative processes, implementing efficiencies and promoting best practice across the team. Assist with onboarding new employees, coordinating inductions, equipment, system access, and training schedules. Provide guidance and day-to-day support to junior administrators where required, helping maintain consistent administrative standards across the team. Coordinate office operations, including facilities requests, meeting room management, supplier liaison, and office resource planning. Support Finance with invoice processing, expense administration, purchase orders, and budget tracking where required. Provide administrative support to HR, including maintaining personnel records, coordinating training, and supporting recruitment administration. Ensure compliance with company policies, data protection requirements, and document management procedures. Handle incoming calls, emails, and correspondence, ensuring enquiries are prioritised and directed appropriately. Take ownership of ad hoc projects and provide additional support to senior leadership as required. Essential Skills & Experience: Previous experience in a Senior Administrator, Team Administrator, Executive Assistant, Office Coordinator, or similar administrative role within a professional environment. Strong educational background, ideally with a degree (2:1 or above) or equivalent professional qualification. Advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams. Excellent organisational skills with the ability to manage multiple priorities and competing deadlines. Strong written and verbal communication skills with the confidence to engage with senior stakeholders. High levels of accuracy, attention to detail, and discretion when handling confidential information. Proven ability to work independently, use initiative, and continuously improve administrative processes. Desirable Attributes: Experience working within a professional services or advisory environment. Previous responsibility for coordinating projects, events, or business initiatives. Experience producing management reports and supporting operational planning. Understanding of financial administration, compliance procedures, or HR processes. Experience mentoring or supporting junior administrative staff. Tools & Software: Daily use of Microsoft Office applications including Word, Excel, PowerPoint, Outlook, and Teams. Experience using document management systems, CRM databases, finance systems, and collaboration platforms would be advantageous. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 16, 2026
Full time
Our client is looking for a talented and experienced administrator to join their vibrant team as a Senior Team Administrator in Central London. If you're highly organised, proactive, and enjoy taking ownership while supporting senior stakeholders, this could be the perfect next step! Position: Senior Team Administrator Location: Central London Contract Type: Full-time, Permanent Salary: 35,000 About the Organisation: A forward-thinking professional services firm is seeking an experienced and proactive Senior Team Administrator to provide high-level operational and administrative support to its growing team. This is an opportunity to join a collaborative workplace that values efficiency, quality, continuous improvement, and strong working relationships. What's on Offer: You'll benefit from a generous annual leave package (27 days plus bank holidays), a discretionary bonus scheme, pension contributions, and a range of additional incentives designed to support employee wellbeing. Key Duties: Provide high-level administrative and operational support to senior managers and the wider team. Manage complex diaries, scheduling meetings, coordinating travel arrangements, and resolving scheduling conflicts. Produce, format, proofread, and quality-check reports, presentations, proposals, and confidential documentation to a high professional standard. Coordinate internal and external meetings, including preparing agendas, circulating papers, taking minutes, and tracking actions through to completion. Act as a key point of contact for internal and external stakeholders, ensuring professional and timely communication. Prepare, maintain, and manage confidential files, records, and documentation using internal systems while ensuring compliance with company procedures. Produce regular management reports, monitor team administration activities, and assist with reporting on key operational metrics. Support the planning, coordination, and delivery of departmental projects and business initiatives. Identify opportunities to improve administrative processes, implementing efficiencies and promoting best practice across the team. Assist with onboarding new employees, coordinating inductions, equipment, system access, and training schedules. Provide guidance and day-to-day support to junior administrators where required, helping maintain consistent administrative standards across the team. Coordinate office operations, including facilities requests, meeting room management, supplier liaison, and office resource planning. Support Finance with invoice processing, expense administration, purchase orders, and budget tracking where required. Provide administrative support to HR, including maintaining personnel records, coordinating training, and supporting recruitment administration. Ensure compliance with company policies, data protection requirements, and document management procedures. Handle incoming calls, emails, and correspondence, ensuring enquiries are prioritised and directed appropriately. Take ownership of ad hoc projects and provide additional support to senior leadership as required. Essential Skills & Experience: Previous experience in a Senior Administrator, Team Administrator, Executive Assistant, Office Coordinator, or similar administrative role within a professional environment. Strong educational background, ideally with a degree (2:1 or above) or equivalent professional qualification. Advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams. Excellent organisational skills with the ability to manage multiple priorities and competing deadlines. Strong written and verbal communication skills with the confidence to engage with senior stakeholders. High levels of accuracy, attention to detail, and discretion when handling confidential information. Proven ability to work independently, use initiative, and continuously improve administrative processes. Desirable Attributes: Experience working within a professional services or advisory environment. Previous responsibility for coordinating projects, events, or business initiatives. Experience producing management reports and supporting operational planning. Understanding of financial administration, compliance procedures, or HR processes. Experience mentoring or supporting junior administrative staff. Tools & Software: Daily use of Microsoft Office applications including Word, Excel, PowerPoint, Outlook, and Teams. Experience using document management systems, CRM databases, finance systems, and collaboration platforms would be advantageous. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Automotive Service Advisor (Premium Brand) Tunbridge Wells Salary: £31,300 Basic £40,000 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Tunbridge Wells area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: £31,300 basic with £40,000 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Jul 15, 2026
Full time
Automotive Service Advisor (Premium Brand) Tunbridge Wells Salary: £31,300 Basic £40,000 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Tunbridge Wells area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: £31,300 basic with £40,000 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Automotive Service Advisor (Premium Brand) Coulsdon West (Greater London) Salary: 35,400Basic 42,450 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Coulsdon West (Greater London) area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: 35,400 basic with 42,750 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Jul 15, 2026
Full time
Automotive Service Advisor (Premium Brand) Coulsdon West (Greater London) Salary: 35,400Basic 42,450 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Coulsdon West (Greater London) area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: 35,400 basic with 42,750 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Showroom Consultant (Luxury Interiors / Wood Flooring) 40,000 - 44,000 + Training + Staff Discount + Company Events + Excellent Benefits Soho, London Are you a customer-focused Showroom Consultant with experience in luxury interiors, flooring or high-end design products, looking to join a premium British brand renowned for exceptional craftsmanship and outstanding customer service? This is an excellent opportunity to become the face of an award-winning luxury wood flooring manufacturer, working with architects, interior designers, developers and discerning homeowners on prestigious residential and commercial projects. In this client-facing role, you'll welcome visitors into the showroom, provide expert product advice, prepare quotations and samples, manage enquiries through the CRM system and build long-term customer relationships. You'll work closely with both the external sales team and showroom partners to maximise sales opportunities while delivering a first-class customer experience. This role would suit a Showroom Consultant, Sales Advisor or Interior Sales professional with experience in luxury interiors, flooring, kitchens, bathrooms, tiles or similar premium products. The Role Welcoming and advising customers within a luxury showroom Preparing quotations, processing orders and managing customer enquiries Building relationships with homeowners, designers and trade customers Maintaining exceptional showroom presentation and merchandising standards Monday-Friday, 10:00am-6:00pm plus two Saturdays per month (with time off in lieu) The Person Experience within a showroom, retail or sales environment Background in wood flooring, interiors, KBB, tiles, furniture or luxury home products desirable Able to commute to central London Reference: BBBH26276 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Jul 15, 2026
Full time
Showroom Consultant (Luxury Interiors / Wood Flooring) 40,000 - 44,000 + Training + Staff Discount + Company Events + Excellent Benefits Soho, London Are you a customer-focused Showroom Consultant with experience in luxury interiors, flooring or high-end design products, looking to join a premium British brand renowned for exceptional craftsmanship and outstanding customer service? This is an excellent opportunity to become the face of an award-winning luxury wood flooring manufacturer, working with architects, interior designers, developers and discerning homeowners on prestigious residential and commercial projects. In this client-facing role, you'll welcome visitors into the showroom, provide expert product advice, prepare quotations and samples, manage enquiries through the CRM system and build long-term customer relationships. You'll work closely with both the external sales team and showroom partners to maximise sales opportunities while delivering a first-class customer experience. This role would suit a Showroom Consultant, Sales Advisor or Interior Sales professional with experience in luxury interiors, flooring, kitchens, bathrooms, tiles or similar premium products. The Role Welcoming and advising customers within a luxury showroom Preparing quotations, processing orders and managing customer enquiries Building relationships with homeowners, designers and trade customers Maintaining exceptional showroom presentation and merchandising standards Monday-Friday, 10:00am-6:00pm plus two Saturdays per month (with time off in lieu) The Person Experience within a showroom, retail or sales environment Background in wood flooring, interiors, KBB, tiles, furniture or luxury home products desirable Able to commute to central London Reference: BBBH26276 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Customer Service Advisor - Buxton We are working on behalf of our leading manufacturer client who specilaise within the construction materials industry who are looking to recruit an experienced Customer Service Advisor to join their busy and successful team based in Buxton. This is an excellent opportunity for a customer-focused individual with strong organisational skills to join a well-established business offering a varied and rewarding role within a supportive team environment. Responsibilities: As an Internal Sales Executive, you will play a key role in supporting customers and the external sales team, ensuring orders are processed efficiently and customers receive an exceptional level of service. Act as the first point of contact for customers regarding orders, deliveries and product enquiries. Process customer orders accurately and efficiently. Coordinate delivery schedules with hauliers to ensure products are delivered on time. Handle customer queries and resolve issues in a professional and timely manner. Respond promptly to telephone and email enquiries. Liaise with transport providers and internal departments to support effective delivery planning. Provide administrative support to the external sales team, including preparing quotations and assisting with tender submissions. Process customer returns and credits in line with company procedures. Maintain accurate customer records and update internal systems. The successful candidate will have: Previous experience in an Internal Sales, Sales Support or Customer Service position. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. A proactive and customer-focused approach. Good administrative, numerical and problem-solving skills. High levels of accuracy and attention to detail. Good knowledge of Microsoft Office, particularly Excel. SAP experience would be advantageous but is not essential as training can be provided. The ability to work independently as well as part of a team. Desirable Experience Experience within the construction, building materials or concrete products sector. Knowledge of supplying National and Independent Builders' Merchants. If you're an organised, customer-focused professional looking to develop your career within a successful and growing business, we'd love to hear from you. Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial, NHS and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures
Jul 15, 2026
Full time
Customer Service Advisor - Buxton We are working on behalf of our leading manufacturer client who specilaise within the construction materials industry who are looking to recruit an experienced Customer Service Advisor to join their busy and successful team based in Buxton. This is an excellent opportunity for a customer-focused individual with strong organisational skills to join a well-established business offering a varied and rewarding role within a supportive team environment. Responsibilities: As an Internal Sales Executive, you will play a key role in supporting customers and the external sales team, ensuring orders are processed efficiently and customers receive an exceptional level of service. Act as the first point of contact for customers regarding orders, deliveries and product enquiries. Process customer orders accurately and efficiently. Coordinate delivery schedules with hauliers to ensure products are delivered on time. Handle customer queries and resolve issues in a professional and timely manner. Respond promptly to telephone and email enquiries. Liaise with transport providers and internal departments to support effective delivery planning. Provide administrative support to the external sales team, including preparing quotations and assisting with tender submissions. Process customer returns and credits in line with company procedures. Maintain accurate customer records and update internal systems. The successful candidate will have: Previous experience in an Internal Sales, Sales Support or Customer Service position. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. A proactive and customer-focused approach. Good administrative, numerical and problem-solving skills. High levels of accuracy and attention to detail. Good knowledge of Microsoft Office, particularly Excel. SAP experience would be advantageous but is not essential as training can be provided. The ability to work independently as well as part of a team. Desirable Experience Experience within the construction, building materials or concrete products sector. Knowledge of supplying National and Independent Builders' Merchants. If you're an organised, customer-focused professional looking to develop your career within a successful and growing business, we'd love to hear from you. Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial, NHS and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures
Don't miss this fantastic opportunity for a talented salesperson to work with a prestigious financial services company. Sales Executive Camberey, GU15 Office Based £26,000 Basic + Commission Potential earnings uncapped. OTE circa £40,000 Please note: you must be authorised to work in the UK Our client is a UK-based Financial Services company that helps individuals and families and businesses put tailored solutions in place, including mortgages, protection, wills, pensions / investments and inheritance tax planning They focus on providing personalised guidance to help clients safeguard their assets, protect loved ones, and ensure their wishes are carried out with clarity and confidence. They are seeking an ambitious and motivated Sales Executive to identify potential clients who may benefit from their services. The role focuses on building relationships, identifying client needs, and arranging appointments for qualified advisers. No financial advice is given by the Sales Consultant. About the Role The Sales Consultant's responsibility is to understand a client's circumstances, identify potential areas where professional advice may be beneficial, and introduce them to the appropriate specialist within Asset Harbour. Key Responsibilities Client Engagement Speak with prospective clients. Build rapport and trust. Understand the client's current situation. Identify potential financial planning needs. Generate qualified appointments. Fact Finding Gather information including: Homeownership status Mortgage position Family circumstances Employment status Existing protection arrangements Will status Retirement planning considerations Appointment Generation Book appointments with: Mortgage Advisers Protection Advisers Will Writers Wealth Managers CRM Management Update client records. Record conversations accurately. Manage follow-up activity. Maintain data quality standards. Business Development Generate referrals. Attend networking events (optional) Follow up company-generated enquiries. Key Skills Confident communicator Strong telephone manner Good listener Self-motivated Organised Sales experience Customer service experience Call centre experience Success Measures Weekly KPIs Outbound calls made Conversations held Fact finds completed Appointments booked Appointments attended Monthly KPIs Appointments generated Conversion rates Revenue generated from appointments Cross-referrals generated Earnings £26,000 basic + commission. Potential earnings are uncapped and based on performance OTE £40,000 Sales Consultants receive commission for: Qualified appointments attended Business completed (where applicable) Cross-referrals generated Team incentives and bonuses How to Apply If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. Other suitable skills and experience includes Sales Representative, Field Sales Consultant, Business Development Executive, Appointment Setter, Lead Generation Executive, Sales Executive, Telesales Executive, Customer Sales Advisor, Estate Agency Negotiator, Property Consultant, Recruitment Consultant, Business Development Consultant, Client Relationship Executive, Account Manager, Direct Sales Representative, Commission-Only Sales Consultant
Jul 15, 2026
Full time
Don't miss this fantastic opportunity for a talented salesperson to work with a prestigious financial services company. Sales Executive Camberey, GU15 Office Based £26,000 Basic + Commission Potential earnings uncapped. OTE circa £40,000 Please note: you must be authorised to work in the UK Our client is a UK-based Financial Services company that helps individuals and families and businesses put tailored solutions in place, including mortgages, protection, wills, pensions / investments and inheritance tax planning They focus on providing personalised guidance to help clients safeguard their assets, protect loved ones, and ensure their wishes are carried out with clarity and confidence. They are seeking an ambitious and motivated Sales Executive to identify potential clients who may benefit from their services. The role focuses on building relationships, identifying client needs, and arranging appointments for qualified advisers. No financial advice is given by the Sales Consultant. About the Role The Sales Consultant's responsibility is to understand a client's circumstances, identify potential areas where professional advice may be beneficial, and introduce them to the appropriate specialist within Asset Harbour. Key Responsibilities Client Engagement Speak with prospective clients. Build rapport and trust. Understand the client's current situation. Identify potential financial planning needs. Generate qualified appointments. Fact Finding Gather information including: Homeownership status Mortgage position Family circumstances Employment status Existing protection arrangements Will status Retirement planning considerations Appointment Generation Book appointments with: Mortgage Advisers Protection Advisers Will Writers Wealth Managers CRM Management Update client records. Record conversations accurately. Manage follow-up activity. Maintain data quality standards. Business Development Generate referrals. Attend networking events (optional) Follow up company-generated enquiries. Key Skills Confident communicator Strong telephone manner Good listener Self-motivated Organised Sales experience Customer service experience Call centre experience Success Measures Weekly KPIs Outbound calls made Conversations held Fact finds completed Appointments booked Appointments attended Monthly KPIs Appointments generated Conversion rates Revenue generated from appointments Cross-referrals generated Earnings £26,000 basic + commission. Potential earnings are uncapped and based on performance OTE £40,000 Sales Consultants receive commission for: Qualified appointments attended Business completed (where applicable) Cross-referrals generated Team incentives and bonuses How to Apply If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. Other suitable skills and experience includes Sales Representative, Field Sales Consultant, Business Development Executive, Appointment Setter, Lead Generation Executive, Sales Executive, Telesales Executive, Customer Sales Advisor, Estate Agency Negotiator, Property Consultant, Recruitment Consultant, Business Development Consultant, Client Relationship Executive, Account Manager, Direct Sales Representative, Commission-Only Sales Consultant
Mbf are currently working with an international Investment Management & Financial Planning organisation to recruit a qualified Financial Adviser. Our client is looking for an individual who has a proven track record of bringing in new clients - must be Level 4 qualified. The business specialises in providing advice to HNW individuals - The average client will have £600/£700k of investable assets. The client is looking to recruit an ambitious & motivate individual, success within this organisation will be generously rewarded, with expected earnings to be six figures in year 1 and rising significantly over time due to their generous bonus structure. These roles can be based anywhere across the UK and are 100% remote (you can travel to the office if you wish to do so). All leads are generated and qualified via the company's own marketing and telemarketing team (they would most likely pass on 80-90 enquiries per month which they hope you could transfer to 15/20 appointments), the company database (which would obviously involve phone work), and Advisers with longevity in the business will get more referrals from individuals they have assisted previously. Package Basic salary of £60,000 Excellent bonus scheme - paid both monthly & annually To sum up, you can expect to earn £100-£150k in year one. Years 3-4 £200-£250k appx. The top quarter of 35 current Advisors are earning £400-£500k+ Travel expenses paid for by the company. Great company benefits package including: up to 14% pension contribution, medical cover, Dental cover, gym subsidy, season ticket loan etc We are looking for successful individuals with a proven track record of sales results in gaining new clients. In order to be considered you MUST be Level 4 qualified with knowledge in investment advice, financial markets etc.
Jul 15, 2026
Full time
Mbf are currently working with an international Investment Management & Financial Planning organisation to recruit a qualified Financial Adviser. Our client is looking for an individual who has a proven track record of bringing in new clients - must be Level 4 qualified. The business specialises in providing advice to HNW individuals - The average client will have £600/£700k of investable assets. The client is looking to recruit an ambitious & motivate individual, success within this organisation will be generously rewarded, with expected earnings to be six figures in year 1 and rising significantly over time due to their generous bonus structure. These roles can be based anywhere across the UK and are 100% remote (you can travel to the office if you wish to do so). All leads are generated and qualified via the company's own marketing and telemarketing team (they would most likely pass on 80-90 enquiries per month which they hope you could transfer to 15/20 appointments), the company database (which would obviously involve phone work), and Advisers with longevity in the business will get more referrals from individuals they have assisted previously. Package Basic salary of £60,000 Excellent bonus scheme - paid both monthly & annually To sum up, you can expect to earn £100-£150k in year one. Years 3-4 £200-£250k appx. The top quarter of 35 current Advisors are earning £400-£500k+ Travel expenses paid for by the company. Great company benefits package including: up to 14% pension contribution, medical cover, Dental cover, gym subsidy, season ticket loan etc We are looking for successful individuals with a proven track record of sales results in gaining new clients. In order to be considered you MUST be Level 4 qualified with knowledge in investment advice, financial markets etc.
Robert Walters are delighted to be partnering with SKAO in their global search for a Chief Financial Officer to join their executive team, at a pivotal moment in the organisation's journey. Please note - all enquiries and applications MUST come through Robert Walters to be considered. Global applications welcome. As SKAO embarks on the transition from construction to full operation of the world's largest radio telescope, this high-profile leadership role offers you the chance to shape the financial future of a truly global scientific endeavour. You will be responsible for leading finance, procurement, ERP, and UK facilities teams across three continents, ensuring robust governance and compliance while supporting cutting-edge research infrastructure. This is an exceptional opportunity to work with international partners, government members, and diverse stakeholders, all within an environment that values flexibility, inclusivity, and professional growth. If you are passionate about making a lasting impact in science and technology on a global scale, SKAO provides the platform for your expertise to shine. What you'll do: Provide strategic financial advice and guidance to the Director General and senior managers to support organisational objectives. Deliver comprehensive financial reports and formal presentations to the SKAO Council and sub-committees, ensuring clarity and transparency in governance. Develop strong working relationships with external partners including member states, peer organisations, banks, auditors, advisors, contractors, and suppliers to foster effective collaboration. Drive cross-functional cooperation across all locations to enhance financial planning processes throughout the organisation. Oversee budgetary control and management practices to ensure value-for-money while maintaining operational excellence across the Observatory. Lead business continuity planning for Finance, Procurement, ERP, and UK Facilities functions by conducting risk analysis and implementing mitigation strategies. Manage SKAO's insurance strategy and portfolio while overseeing claims processes to safeguard organisational assets. Ensure financial systems are robust, compliant with best practice standards, and scalable for future growth initiatives. Maintain tax compliance and regulatory adherence across all relevant jurisdictions to minimise organisational risk. Direct all aspects of financial activities including accounting, cash flow management, treasury operations, audit processes, payroll administration, pensions oversight, procurement actions (including complex contracts), ERP system sponsorship (including e-Procurement), and facilities management for UK headquarters. What you bring: A member of an internationally recognised professional accounting body. with extensive experience in senior management roles within complex, global, multinational organisations. Demonstrated success operating in international contexts-building effective working relationships with internal teams as well as external stakeholders from diverse national and cultural backgrounds. Exceptional communication skills with commercial acumen-able to deliver clear business writing and operate effectively at strategic board level or equivalent settings. Proven ability as a strategic leader who brings analytical thinking alongside an enquiring mindset-capable of identifying opportunities for change that align with organisational needs now and into the future. Technical expertise in financial management including IFRS-based accounting standards; knowledge of international employment tax rules; contract law proficiency; advanced skills in budgeting, forecasting, reporting; familiarity with financial controls; risk management experience; hands-on approach to financial analysis. Experience managing procurement activities within an international setting-including complex construction contracts as well as operational procurement efficiency measures. Understanding of foreign currency transactions along with associated risks relevant to global operations. Advanced IT skills coupled with openness to adopting new technologies that drive process improvements across finance functions. Ability to collaborate effectively at both operational and strategic levels-delivering excellent services through distributed teams while contributing meaningfully to long-term planning initiatives. High integrity combined with commitment to good governance principles-demonstrating openness alongside dedication to equality, diversity, sustainability-and adaptability as a flexible team player. What sets this company apart: SKAO stands out as one of the world's most ambitious scientific collaborations-uniting governments from around the globe in pursuit of groundbreaking discoveries through radio astronomy. As an International Organisation headquartered in Cheshire but operating across three continents (UK, Australia, South Africa), SKAO offers unparalleled opportunities for professional growth within a supportive network committed to diversity and inclusion. Employees benefit from flexible working arrangements designed to accommodate personal circumstances while enabling meaningful contributions on a global stage. The culture is built on shared values of openness, respect for different perspectives, commitment to sustainability-and above all-a passion for advancing human knowledge through science. Joining SKAO means becoming part of a visionary community where your expertise can help shape history while enjoying access to world-class resources and collaborative networks. What's next: If you are ready to make your mark on one of the world's most exciting scientific projects while advancing your career at executive level-this is your moment! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Jul 15, 2026
Full time
Robert Walters are delighted to be partnering with SKAO in their global search for a Chief Financial Officer to join their executive team, at a pivotal moment in the organisation's journey. Please note - all enquiries and applications MUST come through Robert Walters to be considered. Global applications welcome. As SKAO embarks on the transition from construction to full operation of the world's largest radio telescope, this high-profile leadership role offers you the chance to shape the financial future of a truly global scientific endeavour. You will be responsible for leading finance, procurement, ERP, and UK facilities teams across three continents, ensuring robust governance and compliance while supporting cutting-edge research infrastructure. This is an exceptional opportunity to work with international partners, government members, and diverse stakeholders, all within an environment that values flexibility, inclusivity, and professional growth. If you are passionate about making a lasting impact in science and technology on a global scale, SKAO provides the platform for your expertise to shine. What you'll do: Provide strategic financial advice and guidance to the Director General and senior managers to support organisational objectives. Deliver comprehensive financial reports and formal presentations to the SKAO Council and sub-committees, ensuring clarity and transparency in governance. Develop strong working relationships with external partners including member states, peer organisations, banks, auditors, advisors, contractors, and suppliers to foster effective collaboration. Drive cross-functional cooperation across all locations to enhance financial planning processes throughout the organisation. Oversee budgetary control and management practices to ensure value-for-money while maintaining operational excellence across the Observatory. Lead business continuity planning for Finance, Procurement, ERP, and UK Facilities functions by conducting risk analysis and implementing mitigation strategies. Manage SKAO's insurance strategy and portfolio while overseeing claims processes to safeguard organisational assets. Ensure financial systems are robust, compliant with best practice standards, and scalable for future growth initiatives. Maintain tax compliance and regulatory adherence across all relevant jurisdictions to minimise organisational risk. Direct all aspects of financial activities including accounting, cash flow management, treasury operations, audit processes, payroll administration, pensions oversight, procurement actions (including complex contracts), ERP system sponsorship (including e-Procurement), and facilities management for UK headquarters. What you bring: A member of an internationally recognised professional accounting body. with extensive experience in senior management roles within complex, global, multinational organisations. Demonstrated success operating in international contexts-building effective working relationships with internal teams as well as external stakeholders from diverse national and cultural backgrounds. Exceptional communication skills with commercial acumen-able to deliver clear business writing and operate effectively at strategic board level or equivalent settings. Proven ability as a strategic leader who brings analytical thinking alongside an enquiring mindset-capable of identifying opportunities for change that align with organisational needs now and into the future. Technical expertise in financial management including IFRS-based accounting standards; knowledge of international employment tax rules; contract law proficiency; advanced skills in budgeting, forecasting, reporting; familiarity with financial controls; risk management experience; hands-on approach to financial analysis. Experience managing procurement activities within an international setting-including complex construction contracts as well as operational procurement efficiency measures. Understanding of foreign currency transactions along with associated risks relevant to global operations. Advanced IT skills coupled with openness to adopting new technologies that drive process improvements across finance functions. Ability to collaborate effectively at both operational and strategic levels-delivering excellent services through distributed teams while contributing meaningfully to long-term planning initiatives. High integrity combined with commitment to good governance principles-demonstrating openness alongside dedication to equality, diversity, sustainability-and adaptability as a flexible team player. What sets this company apart: SKAO stands out as one of the world's most ambitious scientific collaborations-uniting governments from around the globe in pursuit of groundbreaking discoveries through radio astronomy. As an International Organisation headquartered in Cheshire but operating across three continents (UK, Australia, South Africa), SKAO offers unparalleled opportunities for professional growth within a supportive network committed to diversity and inclusion. Employees benefit from flexible working arrangements designed to accommodate personal circumstances while enabling meaningful contributions on a global stage. The culture is built on shared values of openness, respect for different perspectives, commitment to sustainability-and above all-a passion for advancing human knowledge through science. Joining SKAO means becoming part of a visionary community where your expertise can help shape history while enjoying access to world-class resources and collaborative networks. What's next: If you are ready to make your mark on one of the world's most exciting scientific projects while advancing your career at executive level-this is your moment! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
As a Customer Service Executive, you will be the first point of contact for customers, ensuring a seamless experience across enquiries, orders, and ongoing account support. This is a varied role blending customer service, coordination, and relationship management. Client Details Our client is a highly respected yet low-profile telecoms provider based in Reading, specialising in tailored connectivity and communication solutions for SMEs and regional enterprises. Known for their consultative approach and strong customer retention, they operate in a busy and fast-moving environment where service quality is critical to their continued success. Description Key responsibilities include: Handling inbound customer enquiries via phone and email Managing and resolving queries relating to telecoms services, billing, and accounts Supporting customers through the onboarding and installation process Liaising with internal teams (technical, sales, operations) to resolve issues efficiently Maintaining accurate records on CRM systems Proactively following up with customers to ensure satisfaction and retention Identifying opportunities to upsell or introduce additional services where appropriate Profile We're looking for a confident and organised customer service professional who thrives in a fast-paced, office-based environment. You will ideally have: Previous experience in a Customer Service Executive, Advisor, or Account Support role Strong communication skills and the ability to build rapport quickly A proactive and solutions-focused approach to problem-solving Good attention to detail and organisational skills Experience working with CRM systems A team-focused mindset with a willingness to support colleagues Experience in telecoms, tech, or a B2B environment would be advantageous but not essential. Job Offer What's on Offer: Salary of 28,000 - 32,000 depending on experience Clear progression opportunities into Account Management or senior customer roles Supportive, team-oriented office environment Full product and systems training 25 days holiday + bank holidays Company pension scheme On-site parking If you are ready to take the next step in your career as a Customer Service Executive, we encourage you to apply today!
Jul 15, 2026
Full time
As a Customer Service Executive, you will be the first point of contact for customers, ensuring a seamless experience across enquiries, orders, and ongoing account support. This is a varied role blending customer service, coordination, and relationship management. Client Details Our client is a highly respected yet low-profile telecoms provider based in Reading, specialising in tailored connectivity and communication solutions for SMEs and regional enterprises. Known for their consultative approach and strong customer retention, they operate in a busy and fast-moving environment where service quality is critical to their continued success. Description Key responsibilities include: Handling inbound customer enquiries via phone and email Managing and resolving queries relating to telecoms services, billing, and accounts Supporting customers through the onboarding and installation process Liaising with internal teams (technical, sales, operations) to resolve issues efficiently Maintaining accurate records on CRM systems Proactively following up with customers to ensure satisfaction and retention Identifying opportunities to upsell or introduce additional services where appropriate Profile We're looking for a confident and organised customer service professional who thrives in a fast-paced, office-based environment. You will ideally have: Previous experience in a Customer Service Executive, Advisor, or Account Support role Strong communication skills and the ability to build rapport quickly A proactive and solutions-focused approach to problem-solving Good attention to detail and organisational skills Experience working with CRM systems A team-focused mindset with a willingness to support colleagues Experience in telecoms, tech, or a B2B environment would be advantageous but not essential. Job Offer What's on Offer: Salary of 28,000 - 32,000 depending on experience Clear progression opportunities into Account Management or senior customer roles Supportive, team-oriented office environment Full product and systems training 25 days holiday + bank holidays Company pension scheme On-site parking If you are ready to take the next step in your career as a Customer Service Executive, we encourage you to apply today!
Customer Support Executive Location: Rayleigh, Essex Salary: £27,000 - £29,000 per annum (Dependent on Experience) About the Role We are seeking an enthusiastic and organised Customer Support Executive to become an integral part of our clients growing team based in Rayleigh. This is an excellent opportunity for someone who enjoys providing first-class customer service while supporting sales activities in a busy manufacturing and distribution environment. The successful candidate will be responsible for managing customer enquiries, processing orders, preparing quotations and working closely with colleagues across production, logistics and purchasing to ensure customers receive an efficient and professional service from enquiry through to delivery. Key Responsibilities Respond to customer enquiries by telephone and email in a timely and professional manner. Accurately process customer orders and maintain order information using the company's business management system. Prepare customer quotations and proactively follow up to maximise sales opportunities. Develop and maintain positive relationships with both new and existing customers. Provide advice on product availability, pricing, lead times and delivery schedules. Resolve customer issues efficiently, ensuring a positive outcome wherever possible. Coordinate with warehouse, production and purchasing departments to ensure orders are fulfilled accurately and on schedule. Monitor the progress of customer orders and communicate updates throughout the process. Identify opportunities to promote additional products and services that meet customer needs. Maintain accurate customer records and update internal systems accordingly. Provide administrative support to the sales team, including preparing documentation and assisting with account management. Carry out general office administration and other duties as required to support the wider team. Skills & Experience Essential Previous experience in a customer service, internal sales or sales administration position within an office based environment Excellent verbal and written communication skills. Strong organisational abilities with the capability to manage competing priorities. Experience working within a fast-paced commercial environment. High level of accuracy and attention to detail. Good working knowledge of Microsoft Office, including Outlook, Word and Excel. Experience using ERP or order processing software. A proactive approach with a willingness to learn new systems and processes. Ability to work both independently and collaboratively within a team. Desirable Experience within a manufacturing, engineering or distribution business. Knowledge of Sage 200 or similar business software. Understanding of stock control or order fulfilment processes. Personal Qualities We're looking for someone who is: Friendly, approachable and customer-focused. Well organised with excellent time management skills. Confident communicating with customers and colleagues at all levels. Able to remain calm and professional when working to deadlines. Commercially minded with an eye for identifying sales opportunities. A positive team player who takes ownership of their workload. Flexible and adaptable to changing business needs. Reliable, dependable and committed to delivering high standards. Working Environment This role is based within a busy manufacturing and distribution operation where no two days are the same. You'll be part of a supportive team, managing a varied workload while ensuring customers receive a consistently high level of service. The position requires excellent organisation, attention to detail and the ability to prioritise effectively in a fast-moving environment. Performance Indicators Success in this role will be measured through: Delivery of outstanding customer service. Accuracy and efficiency of order processing. Timely responses to customer enquiries. Contribution towards sales growth and departmental KPIs. Effective teamwork and cross-department collaboration. Accurate maintenance of customer records and administration.
Jul 15, 2026
Full time
Customer Support Executive Location: Rayleigh, Essex Salary: £27,000 - £29,000 per annum (Dependent on Experience) About the Role We are seeking an enthusiastic and organised Customer Support Executive to become an integral part of our clients growing team based in Rayleigh. This is an excellent opportunity for someone who enjoys providing first-class customer service while supporting sales activities in a busy manufacturing and distribution environment. The successful candidate will be responsible for managing customer enquiries, processing orders, preparing quotations and working closely with colleagues across production, logistics and purchasing to ensure customers receive an efficient and professional service from enquiry through to delivery. Key Responsibilities Respond to customer enquiries by telephone and email in a timely and professional manner. Accurately process customer orders and maintain order information using the company's business management system. Prepare customer quotations and proactively follow up to maximise sales opportunities. Develop and maintain positive relationships with both new and existing customers. Provide advice on product availability, pricing, lead times and delivery schedules. Resolve customer issues efficiently, ensuring a positive outcome wherever possible. Coordinate with warehouse, production and purchasing departments to ensure orders are fulfilled accurately and on schedule. Monitor the progress of customer orders and communicate updates throughout the process. Identify opportunities to promote additional products and services that meet customer needs. Maintain accurate customer records and update internal systems accordingly. Provide administrative support to the sales team, including preparing documentation and assisting with account management. Carry out general office administration and other duties as required to support the wider team. Skills & Experience Essential Previous experience in a customer service, internal sales or sales administration position within an office based environment Excellent verbal and written communication skills. Strong organisational abilities with the capability to manage competing priorities. Experience working within a fast-paced commercial environment. High level of accuracy and attention to detail. Good working knowledge of Microsoft Office, including Outlook, Word and Excel. Experience using ERP or order processing software. A proactive approach with a willingness to learn new systems and processes. Ability to work both independently and collaboratively within a team. Desirable Experience within a manufacturing, engineering or distribution business. Knowledge of Sage 200 or similar business software. Understanding of stock control or order fulfilment processes. Personal Qualities We're looking for someone who is: Friendly, approachable and customer-focused. Well organised with excellent time management skills. Confident communicating with customers and colleagues at all levels. Able to remain calm and professional when working to deadlines. Commercially minded with an eye for identifying sales opportunities. A positive team player who takes ownership of their workload. Flexible and adaptable to changing business needs. Reliable, dependable and committed to delivering high standards. Working Environment This role is based within a busy manufacturing and distribution operation where no two days are the same. You'll be part of a supportive team, managing a varied workload while ensuring customers receive a consistently high level of service. The position requires excellent organisation, attention to detail and the ability to prioritise effectively in a fast-moving environment. Performance Indicators Success in this role will be measured through: Delivery of outstanding customer service. Accuracy and efficiency of order processing. Timely responses to customer enquiries. Contribution towards sales growth and departmental KPIs. Effective teamwork and cross-department collaboration. Accurate maintenance of customer records and administration.
Tax Director / Tax Partner Central London Sheridan Maine is working in partnership with a well-established and growing accountancy firm in Central London that is seeking to appoint an experienced Tax Director or Tax Partner to join its senior leadership team. This is a key strategic appointment within a firm that continues to expand and strengthen its market position, advising a broad portfolio of corporate and private clients. The successful individual will play a pivotal role in leading the tax function, driving business development, and contributing to the overall strategic direction of the firm. Responsibilities of the Tax Director or Tax Partner will include: Lead the firm's tax advisory and compliance services across a varied client portfolio Manage and develop relationships with corporate and private clients, including complex advisory work Drive business development and support the continued growth of the tax offering Contribute to strategic decision-making as part of the senior leadership team Lead, mentor, and develop members of the tax team Ensure high-quality delivery of both compliance and advisory services Requirements of the Tax Director or Tax Partner: Significant experience operating at Tax Director level or above within a practice environment, or readiness for a Partner appointment Strong technical expertise across a broad range of tax advisory and compliance matters Proven track record in client relationship management and business development Strong commercial awareness with the ability to identify and convert growth opportunities Leadership experience with a focus on developing and motivating high-performing teams CTA qualified (or equivalent) preferred Package and Opportunity This is an excellent opportunity to join a reputable and ambitious firm offering genuine influence at senior level. The role provides autonomy, leadership responsibility, and the opportunity to shape and grow a key service line within the business. Interested? For a confidential discussion about this opportunity, please contact Sheridan Maine. All enquiries will be treated in the strictest confidence.You are required to be eligible to work in the UK full time without restriction.Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
Jul 14, 2026
Full time
Tax Director / Tax Partner Central London Sheridan Maine is working in partnership with a well-established and growing accountancy firm in Central London that is seeking to appoint an experienced Tax Director or Tax Partner to join its senior leadership team. This is a key strategic appointment within a firm that continues to expand and strengthen its market position, advising a broad portfolio of corporate and private clients. The successful individual will play a pivotal role in leading the tax function, driving business development, and contributing to the overall strategic direction of the firm. Responsibilities of the Tax Director or Tax Partner will include: Lead the firm's tax advisory and compliance services across a varied client portfolio Manage and develop relationships with corporate and private clients, including complex advisory work Drive business development and support the continued growth of the tax offering Contribute to strategic decision-making as part of the senior leadership team Lead, mentor, and develop members of the tax team Ensure high-quality delivery of both compliance and advisory services Requirements of the Tax Director or Tax Partner: Significant experience operating at Tax Director level or above within a practice environment, or readiness for a Partner appointment Strong technical expertise across a broad range of tax advisory and compliance matters Proven track record in client relationship management and business development Strong commercial awareness with the ability to identify and convert growth opportunities Leadership experience with a focus on developing and motivating high-performing teams CTA qualified (or equivalent) preferred Package and Opportunity This is an excellent opportunity to join a reputable and ambitious firm offering genuine influence at senior level. The role provides autonomy, leadership responsibility, and the opportunity to shape and grow a key service line within the business. Interested? For a confidential discussion about this opportunity, please contact Sheridan Maine. All enquiries will be treated in the strictest confidence.You are required to be eligible to work in the UK full time without restriction.Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
PARTS ADVISOR Location: Gatwick Salary: £31,000 Basic Salary OTE £36,000 Hours: Monday to Friday, 8:00am - 6:00pm Saturday 1 in 4, 9:00am - 1:00pm Job Type: Full-Time, Permanent Looking for a role where your parts knowledge is recognised, your earning potential is rewarded, and your career can continue to progress? If you're an experienced Parts Advisor looking to join a busy and professional dealership, this is an excellent opportunity to become part of a successful aftersales team where customer service, teamwork, and efficiency are highly valued. Offering a competitive salary, bonus potential, and genuine career progression, this role provides long-term stability within a modern dealership environment. Whether you enjoy working with trade customers, retail customers, or supporting a busy workshop, you'll have the opportunity to build strong relationships while playing a vital role in the success of the aftersales department. WHAT'S IN IT FOR YOU? £31,000 Basic Salary OTE of £36,000 Monday to Friday Working Saturday Rota (1 in 4) Bonus Scheme Ongoing Training & Development Career Progression Opportunities Supportive Team Environment Full-Time, Permanent Position THE ROLE As a Parts Advisor, you'll be responsible for providing an efficient and professional parts service to trade, retail, and workshop customers while ensuring stock levels are maintained and customer expectations are consistently exceeded. Key responsibilities include: Serving trade, retail, and workshop customers on both the front and back counter Ordering, supplying, and invoicing vehicle parts and accessories Managing stock levels and maintaining accurate inventory control Handling a high volume of telephone and face-to-face enquiries Identifying the correct parts quickly and accurately Building strong relationships with customers and internal departments Supporting workshop efficiency by ensuring parts are supplied promptly Maintaining excellent customer service and maximising sales opportunities ABOUT YOU We're keen to hear from candidates who can demonstrate: Previous experience as a Parts Advisor within the automotive industry Experience using Kerridge, 1 Link, Pinnacle, or a similar Dealer Management System (DMS) Experience working on both front and back parts counters with trade and retail customers Strong customer service and communication skills A confident approach to sales and upselling Good organisational skills with excellent attention to detail The ability to work efficiently in a fast-paced environment Full UK Manual Driving Licence (subject to licence checks) Alternative job titles may include: Parts Advisor, Parts Sales Advisor, Automotive Parts Advisor, Parts Consultant, Parts Specialist or Automotive Parts Sales Executive. APPLY TODAY This is an excellent opportunity to join a successful automotive business that values its employees, rewards performance, and offers genuine opportunities for career progression. If you're an experienced Parts Advisor looking for your next challenge, we'd love to hear from you. Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Parts Advisor opportunity, quoting job reference 54213.
Jul 14, 2026
Full time
PARTS ADVISOR Location: Gatwick Salary: £31,000 Basic Salary OTE £36,000 Hours: Monday to Friday, 8:00am - 6:00pm Saturday 1 in 4, 9:00am - 1:00pm Job Type: Full-Time, Permanent Looking for a role where your parts knowledge is recognised, your earning potential is rewarded, and your career can continue to progress? If you're an experienced Parts Advisor looking to join a busy and professional dealership, this is an excellent opportunity to become part of a successful aftersales team where customer service, teamwork, and efficiency are highly valued. Offering a competitive salary, bonus potential, and genuine career progression, this role provides long-term stability within a modern dealership environment. Whether you enjoy working with trade customers, retail customers, or supporting a busy workshop, you'll have the opportunity to build strong relationships while playing a vital role in the success of the aftersales department. WHAT'S IN IT FOR YOU? £31,000 Basic Salary OTE of £36,000 Monday to Friday Working Saturday Rota (1 in 4) Bonus Scheme Ongoing Training & Development Career Progression Opportunities Supportive Team Environment Full-Time, Permanent Position THE ROLE As a Parts Advisor, you'll be responsible for providing an efficient and professional parts service to trade, retail, and workshop customers while ensuring stock levels are maintained and customer expectations are consistently exceeded. Key responsibilities include: Serving trade, retail, and workshop customers on both the front and back counter Ordering, supplying, and invoicing vehicle parts and accessories Managing stock levels and maintaining accurate inventory control Handling a high volume of telephone and face-to-face enquiries Identifying the correct parts quickly and accurately Building strong relationships with customers and internal departments Supporting workshop efficiency by ensuring parts are supplied promptly Maintaining excellent customer service and maximising sales opportunities ABOUT YOU We're keen to hear from candidates who can demonstrate: Previous experience as a Parts Advisor within the automotive industry Experience using Kerridge, 1 Link, Pinnacle, or a similar Dealer Management System (DMS) Experience working on both front and back parts counters with trade and retail customers Strong customer service and communication skills A confident approach to sales and upselling Good organisational skills with excellent attention to detail The ability to work efficiently in a fast-paced environment Full UK Manual Driving Licence (subject to licence checks) Alternative job titles may include: Parts Advisor, Parts Sales Advisor, Automotive Parts Advisor, Parts Consultant, Parts Specialist or Automotive Parts Sales Executive. APPLY TODAY This is an excellent opportunity to join a successful automotive business that values its employees, rewards performance, and offers genuine opportunities for career progression. If you're an experienced Parts Advisor looking for your next challenge, we'd love to hear from you. Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Parts Advisor opportunity, quoting job reference 54213.
PARTS ADVISOR Location: Croydon Salary: Up to £30,000 Basic Salary + Bonus Hours: Monday to Friday, 8:00am - 5:30pm No Weekend Working Job Type: Full-Time, Permanent Looking for a role where your parts knowledge is recognised, your earning potential is rewarded, and your work-life balance comes first? If you're an experienced Parts Advisor looking to join a busy and professional dealership, this is an excellent opportunity to become part of a successful aftersales team where your expertise is valued and your contribution is recognised. Offering a competitive salary, bonus potential, and a sought-after Monday to Friday working pattern with no weekends, this role provides the perfect balance between career progression and personal time. Whether you enjoy supporting a busy workshop, building relationships with trade customers, or delivering exceptional service to retail customers, you'll be joining a business that values teamwork, efficiency, and outstanding customer service. WHAT'S IN IT FOR YOU? Up to £30,000 Basic Salary Bonus Scheme Monday to Friday Working No Weekend Working Excellent Work-Life Balance Ongoing Training & Development Career Progression Opportunities Supportive Team Environment Full-Time, Permanent Position THE ROLE As a Parts Advisor, you'll be responsible for providing an efficient and professional parts service to trade, retail, and workshop customers while ensuring stock levels are maintained and customer expectations are consistently exceeded. Key responsibilities include: Serving trade, retail, and workshop customers on both the front and back counter Ordering, supplying, and invoicing vehicle parts and accessories Managing stock levels and maintaining accurate inventory control Handling a high volume of telephone and face-to-face enquiries Identifying the correct parts quickly and accurately Building strong relationships with customers and internal departments Supporting workshop efficiency by ensuring parts are supplied promptly Maintaining excellent customer service and maximising sales opportunities ABOUT YOU We're keen to hear from candidates who can demonstrate: Previous experience as a Parts Advisor within the automotive industry Experience using Kerridge, 1 Link, Pinnacle, or a similar Dealer Management System (DMS) Experience working on both front and back parts counters with trade and retail customers Strong customer service and communication skills A confident approach to sales and upselling Good organisational skills with excellent attention to detail The ability to work efficiently in a fast-paced environment Full UK Manual Driving Licence (subject to licence checks) Alternative job titles may include: Parts Advisor, Parts Sales Advisor, Automotive Parts Advisor, Parts Consultant, Parts Specialist or Automotive Parts Sales Executive. APPLY TODAY This is an excellent opportunity to join a successful automotive business that values its employees, rewards performance, and offers genuine opportunities for career progression-all while providing an excellent Monday to Friday working pattern with no weekend working. If you're an experienced Parts Advisor looking for your next challenge, we'd love to hear from you. Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Parts Advisor opportunity, quoting job reference 54216.
Jul 14, 2026
Full time
PARTS ADVISOR Location: Croydon Salary: Up to £30,000 Basic Salary + Bonus Hours: Monday to Friday, 8:00am - 5:30pm No Weekend Working Job Type: Full-Time, Permanent Looking for a role where your parts knowledge is recognised, your earning potential is rewarded, and your work-life balance comes first? If you're an experienced Parts Advisor looking to join a busy and professional dealership, this is an excellent opportunity to become part of a successful aftersales team where your expertise is valued and your contribution is recognised. Offering a competitive salary, bonus potential, and a sought-after Monday to Friday working pattern with no weekends, this role provides the perfect balance between career progression and personal time. Whether you enjoy supporting a busy workshop, building relationships with trade customers, or delivering exceptional service to retail customers, you'll be joining a business that values teamwork, efficiency, and outstanding customer service. WHAT'S IN IT FOR YOU? Up to £30,000 Basic Salary Bonus Scheme Monday to Friday Working No Weekend Working Excellent Work-Life Balance Ongoing Training & Development Career Progression Opportunities Supportive Team Environment Full-Time, Permanent Position THE ROLE As a Parts Advisor, you'll be responsible for providing an efficient and professional parts service to trade, retail, and workshop customers while ensuring stock levels are maintained and customer expectations are consistently exceeded. Key responsibilities include: Serving trade, retail, and workshop customers on both the front and back counter Ordering, supplying, and invoicing vehicle parts and accessories Managing stock levels and maintaining accurate inventory control Handling a high volume of telephone and face-to-face enquiries Identifying the correct parts quickly and accurately Building strong relationships with customers and internal departments Supporting workshop efficiency by ensuring parts are supplied promptly Maintaining excellent customer service and maximising sales opportunities ABOUT YOU We're keen to hear from candidates who can demonstrate: Previous experience as a Parts Advisor within the automotive industry Experience using Kerridge, 1 Link, Pinnacle, or a similar Dealer Management System (DMS) Experience working on both front and back parts counters with trade and retail customers Strong customer service and communication skills A confident approach to sales and upselling Good organisational skills with excellent attention to detail The ability to work efficiently in a fast-paced environment Full UK Manual Driving Licence (subject to licence checks) Alternative job titles may include: Parts Advisor, Parts Sales Advisor, Automotive Parts Advisor, Parts Consultant, Parts Specialist or Automotive Parts Sales Executive. APPLY TODAY This is an excellent opportunity to join a successful automotive business that values its employees, rewards performance, and offers genuine opportunities for career progression-all while providing an excellent Monday to Friday working pattern with no weekend working. If you're an experienced Parts Advisor looking for your next challenge, we'd love to hear from you. Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Parts Advisor opportunity, quoting job reference 54216.
PARTS ADVISOR Location: Epsom Salary: Up to £34,500 Basic Salary Hours: Monday to Friday, 8:00am - 6:00pm Job Type: Full-Time, Permanent Looking for a role where your parts knowledge is recognised, your work-life balance is respected, and your career can continue to progress? If you're an experienced Parts Advisor looking to join a busy and professional dealership, this is an excellent opportunity to become part of a successful aftersales team where customer service, teamwork, and efficiency are highly valued. Offering a competitive salary, Monday to Friday working, and genuine career progression, this role provides long-term stability within a modern dealership environment. Whether you enjoy supporting a busy workshop, building relationships with trade customers, or delivering exceptional service to retail customers, this is your opportunity to join a business that values your expertise and rewards your contribution. WHAT'S IN IT FOR YOU? Up to £34,500 Basic Salary Monday to Friday Working No Weekend Working Ongoing Training & Development Career Progression Opportunities Supportive Team Environment Full-Time, Permanent Position THE ROLE As a Parts Advisor, you'll be responsible for providing an efficient and professional parts service to trade, retail, and workshop customers while ensuring stock levels are maintained and customer expectations are consistently exceeded. Key responsibilities include: Serving trade, retail, and workshop customers on both the front and back counter Ordering, supplying, and invoicing vehicle parts and accessories Managing stock levels and maintaining accurate inventory control Handling a high volume of telephone and face-to-face enquiries Identifying the correct parts quickly and accurately Building strong relationships with customers and internal departments Supporting workshop efficiency by ensuring parts are supplied promptly Maintaining excellent customer service and maximising sales opportunities ABOUT YOU We're keen to hear from candidates who can demonstrate: Previous experience as a Parts Advisor within the automotive industry Experience using Kerridge, 1 Link, Pinnacle, or a similar Dealer Management System (DMS) Experience working on both front and back parts counters with trade and retail customers Strong customer service and communication skills A confident approach to sales and upselling Good organisational skills with excellent attention to detail The ability to work efficiently in a fast-paced environment Full UK Manual Driving Licence (subject to licence checks) Alternative job titles may include: Parts Advisor, Parts Sales Advisor, Automotive Parts Advisor, Parts Consultant, Parts Specialist or Automotive Parts Sales Executive. APPLY TODAY This is an excellent opportunity to join a successful automotive business that values its employees, rewards performance, and offers genuine opportunities for career progression. If you're an experienced Parts Advisor looking for your next challenge, we'd love to hear from you. Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Parts Advisor opportunity, quoting job reference 54215.
Jul 14, 2026
Full time
PARTS ADVISOR Location: Epsom Salary: Up to £34,500 Basic Salary Hours: Monday to Friday, 8:00am - 6:00pm Job Type: Full-Time, Permanent Looking for a role where your parts knowledge is recognised, your work-life balance is respected, and your career can continue to progress? If you're an experienced Parts Advisor looking to join a busy and professional dealership, this is an excellent opportunity to become part of a successful aftersales team where customer service, teamwork, and efficiency are highly valued. Offering a competitive salary, Monday to Friday working, and genuine career progression, this role provides long-term stability within a modern dealership environment. Whether you enjoy supporting a busy workshop, building relationships with trade customers, or delivering exceptional service to retail customers, this is your opportunity to join a business that values your expertise and rewards your contribution. WHAT'S IN IT FOR YOU? Up to £34,500 Basic Salary Monday to Friday Working No Weekend Working Ongoing Training & Development Career Progression Opportunities Supportive Team Environment Full-Time, Permanent Position THE ROLE As a Parts Advisor, you'll be responsible for providing an efficient and professional parts service to trade, retail, and workshop customers while ensuring stock levels are maintained and customer expectations are consistently exceeded. Key responsibilities include: Serving trade, retail, and workshop customers on both the front and back counter Ordering, supplying, and invoicing vehicle parts and accessories Managing stock levels and maintaining accurate inventory control Handling a high volume of telephone and face-to-face enquiries Identifying the correct parts quickly and accurately Building strong relationships with customers and internal departments Supporting workshop efficiency by ensuring parts are supplied promptly Maintaining excellent customer service and maximising sales opportunities ABOUT YOU We're keen to hear from candidates who can demonstrate: Previous experience as a Parts Advisor within the automotive industry Experience using Kerridge, 1 Link, Pinnacle, or a similar Dealer Management System (DMS) Experience working on both front and back parts counters with trade and retail customers Strong customer service and communication skills A confident approach to sales and upselling Good organisational skills with excellent attention to detail The ability to work efficiently in a fast-paced environment Full UK Manual Driving Licence (subject to licence checks) Alternative job titles may include: Parts Advisor, Parts Sales Advisor, Automotive Parts Advisor, Parts Consultant, Parts Specialist or Automotive Parts Sales Executive. APPLY TODAY This is an excellent opportunity to join a successful automotive business that values its employees, rewards performance, and offers genuine opportunities for career progression. If you're an experienced Parts Advisor looking for your next challenge, we'd love to hear from you. Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Parts Advisor opportunity, quoting job reference 54215.
Administrator Location: Nottinigham Package: £28,000 Industry: Residential Sales & Lettings Experience Essential Driving License Essential Office Based With External Appointments A role where great organisation genuinely makes a difference Are you an experienced administrator looking for a role with more variety, responsibility and involvement? This is an opportunity to join a busy estate agency and lettings team in Nottingham, supporting the smooth running of the office and helping ensure clients, tenants, landlords and buyers receive a professional service from start to finish. Rather than being stuck in a purely back-office position, you will play a central role in keeping transactions and tenancies moving, supporting colleagues and making sure important details never get missed. Why this opportunity is worth exploring This role would suit someone who enjoys being relied upon and takes pride in keeping an office organised. You will have the chance to build strong knowledge across both estate agency and lettings, work closely with an experienced team and develop a broader understanding of the property process. It offers a good balance of administration, client contact and problem-solving, making it ideal for someone who wants more involvement than a traditional administrative role can offer. The role You will provide day-to-day administrative support across the sales and lettings operation, helping the team deliver an efficient and responsive service. You will manage documentation, update systems, communicate with clients and coordinate the many moving parts involved in property transactions and tenancies. Key responsibilities Keeping property, client and tenancy records accurate and up to date Preparing correspondence, contracts and supporting documentation Coordinating appointments, inspections, viewings and key dates Supporting the progression of sales and lettings transactions Liaising with buyers, sellers, landlords, tenants and third parties Ensuring compliance documents are completed and recorded correctly Managing incoming enquiries and helping resolve day-to-day issues Supporting the wider team to maintain a professional and organised office What will help you succeed Previous administration experience within estate agency, lettings or property would be highly beneficial. You will be someone who is naturally organised, comfortable managing several priorities and confident speaking with clients over the phone and by email. Accuracy, reliability and good judgement will be important, along with the ability to stay calm when deadlines are approaching. Experience using estate agency or property management software would be useful, although your attitude and ability to learn will be just as important. What is on offer Salary of £26,000-£28,000 A varied role across estate agency and lettings The opportunity to become a key part of the office Greater involvement in the property process Scope to build your industry knowledge and experience A Nottingham-based position within a professional property environment Interested? For an informal and confidential conversation about the role, apply today. This could be an excellent move for an experienced property administrator or a strong administrator looking to develop a long-term career within estate agency and lettings. How To Apply At Windmill9 Consulting, we specialise in connecting talented professionals with outstanding opportunities in the property sector. If this sounds like your next challenge, get in touch with us today. We invite you to apply by submitting your CV ensuring it is fully up to date detailing your relevant experience and achievements. Please note, Unfortunately we are unable to accept offers of part time or remote or hybrid working Windmill9 Consulting is a specialist Business Advisory and Executive Search Consultancy for the Property Sector acting on behalf of the client. All applications will be dealt with professionally and in the strictest of confidence. We will contact suitable applicants for an initial screening to discuss your application and answer any questions you may have prior to submitting your application to the client. Please ensure your CV is fully up to date before applying. We review applications on an ongoing basis from the time that the role is advertised and will close the position as soon as we have found the right person, regardless of the closing date. We would recommend that you apply for any role that you are interested in as soon as possible to avoid disappointment Not quite what you're looking for? Feel free to get in touch to keep updated about new vacancies registered, or alternatively refer a friend.
Jul 14, 2026
Full time
Administrator Location: Nottinigham Package: £28,000 Industry: Residential Sales & Lettings Experience Essential Driving License Essential Office Based With External Appointments A role where great organisation genuinely makes a difference Are you an experienced administrator looking for a role with more variety, responsibility and involvement? This is an opportunity to join a busy estate agency and lettings team in Nottingham, supporting the smooth running of the office and helping ensure clients, tenants, landlords and buyers receive a professional service from start to finish. Rather than being stuck in a purely back-office position, you will play a central role in keeping transactions and tenancies moving, supporting colleagues and making sure important details never get missed. Why this opportunity is worth exploring This role would suit someone who enjoys being relied upon and takes pride in keeping an office organised. You will have the chance to build strong knowledge across both estate agency and lettings, work closely with an experienced team and develop a broader understanding of the property process. It offers a good balance of administration, client contact and problem-solving, making it ideal for someone who wants more involvement than a traditional administrative role can offer. The role You will provide day-to-day administrative support across the sales and lettings operation, helping the team deliver an efficient and responsive service. You will manage documentation, update systems, communicate with clients and coordinate the many moving parts involved in property transactions and tenancies. Key responsibilities Keeping property, client and tenancy records accurate and up to date Preparing correspondence, contracts and supporting documentation Coordinating appointments, inspections, viewings and key dates Supporting the progression of sales and lettings transactions Liaising with buyers, sellers, landlords, tenants and third parties Ensuring compliance documents are completed and recorded correctly Managing incoming enquiries and helping resolve day-to-day issues Supporting the wider team to maintain a professional and organised office What will help you succeed Previous administration experience within estate agency, lettings or property would be highly beneficial. You will be someone who is naturally organised, comfortable managing several priorities and confident speaking with clients over the phone and by email. Accuracy, reliability and good judgement will be important, along with the ability to stay calm when deadlines are approaching. Experience using estate agency or property management software would be useful, although your attitude and ability to learn will be just as important. What is on offer Salary of £26,000-£28,000 A varied role across estate agency and lettings The opportunity to become a key part of the office Greater involvement in the property process Scope to build your industry knowledge and experience A Nottingham-based position within a professional property environment Interested? For an informal and confidential conversation about the role, apply today. This could be an excellent move for an experienced property administrator or a strong administrator looking to develop a long-term career within estate agency and lettings. How To Apply At Windmill9 Consulting, we specialise in connecting talented professionals with outstanding opportunities in the property sector. If this sounds like your next challenge, get in touch with us today. We invite you to apply by submitting your CV ensuring it is fully up to date detailing your relevant experience and achievements. Please note, Unfortunately we are unable to accept offers of part time or remote or hybrid working Windmill9 Consulting is a specialist Business Advisory and Executive Search Consultancy for the Property Sector acting on behalf of the client. All applications will be dealt with professionally and in the strictest of confidence. We will contact suitable applicants for an initial screening to discuss your application and answer any questions you may have prior to submitting your application to the client. Please ensure your CV is fully up to date before applying. We review applications on an ongoing basis from the time that the role is advertised and will close the position as soon as we have found the right person, regardless of the closing date. We would recommend that you apply for any role that you are interested in as soon as possible to avoid disappointment Not quite what you're looking for? Feel free to get in touch to keep updated about new vacancies registered, or alternatively refer a friend.
We're looking for an experienced travel administration executive to join a fast paced and very friendly travel organisation based in Leeds, on a full time basis. Working closely with the General Manager, Operations Manager, Sales Manager, Homeworking team and Sales team, the Administration Executive is responsible for supporting the day-to-day operations of the business. The role requires a high level of accuracy, organisation, and professionalism to ensure all bookings, documentation, and customer interactions are managed effectively. Quality checking all the booking elements prior to sending out booking confirmations including correct deposits taken & booking documents have been issued by the Agents. Previous experience in a travel administration or sales advisor role is essential, along with a pro-active approach and good attention to detail and in return, our client can offer a competitive salary up to £27k DOE plus excellent benefits, so if this role is of interest to you, please apply online. Please note - this role offers working hours of Mon - Fri 9am - 5.30pm with the occasional Saturday. Role of Travel Administration Executive: Conduct quality checks on all booking elements prior to issuing confirmations, ensuring correct deposits have been taken and all documentation has been issued accurately Amend and update existing bookings as required Support the loading of bookings during peak sales periods Process and chase tickets, maintaining accurate and up-to-date ticket reports Review confirmation and cancellation invoices for accuracy Issue documentation to customers in a timely and accurate manner Respond to queries from customers, Homeworking team, and Sales team in a professional and timely manner Manage after-sales processes, including amendments, refunds and callbacks Monitor daily balance reports, including issuing balance due letters and following up on outstanding payments to the client and Agent Provide support with incentive and commission queries, including investigation where required Provide sales support and cover when required, including handling customer enquiries and preparing and issuing holiday quotations Represent the business at conferences and events on an ad hoc basis, where required Skills required for the role: Experience gained within a similar travel admin or travel advisor role Working well on your own initiative, and as a team player Strong attention to detail and to be able to work in a busy environment, working under pressure PC literate and ability to use reservations and website booking systems to download and process bookings. If you re interested in learning more about this Travel Administration Executive opportunity, please press the apply online button now! Not for you? Then please visit our website to see view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Jul 14, 2026
Full time
We're looking for an experienced travel administration executive to join a fast paced and very friendly travel organisation based in Leeds, on a full time basis. Working closely with the General Manager, Operations Manager, Sales Manager, Homeworking team and Sales team, the Administration Executive is responsible for supporting the day-to-day operations of the business. The role requires a high level of accuracy, organisation, and professionalism to ensure all bookings, documentation, and customer interactions are managed effectively. Quality checking all the booking elements prior to sending out booking confirmations including correct deposits taken & booking documents have been issued by the Agents. Previous experience in a travel administration or sales advisor role is essential, along with a pro-active approach and good attention to detail and in return, our client can offer a competitive salary up to £27k DOE plus excellent benefits, so if this role is of interest to you, please apply online. Please note - this role offers working hours of Mon - Fri 9am - 5.30pm with the occasional Saturday. Role of Travel Administration Executive: Conduct quality checks on all booking elements prior to issuing confirmations, ensuring correct deposits have been taken and all documentation has been issued accurately Amend and update existing bookings as required Support the loading of bookings during peak sales periods Process and chase tickets, maintaining accurate and up-to-date ticket reports Review confirmation and cancellation invoices for accuracy Issue documentation to customers in a timely and accurate manner Respond to queries from customers, Homeworking team, and Sales team in a professional and timely manner Manage after-sales processes, including amendments, refunds and callbacks Monitor daily balance reports, including issuing balance due letters and following up on outstanding payments to the client and Agent Provide support with incentive and commission queries, including investigation where required Provide sales support and cover when required, including handling customer enquiries and preparing and issuing holiday quotations Represent the business at conferences and events on an ad hoc basis, where required Skills required for the role: Experience gained within a similar travel admin or travel advisor role Working well on your own initiative, and as a team player Strong attention to detail and to be able to work in a busy environment, working under pressure PC literate and ability to use reservations and website booking systems to download and process bookings. If you re interested in learning more about this Travel Administration Executive opportunity, please press the apply online button now! Not for you? Then please visit our website to see view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Sales Support Coordinator King's Lynn, Norfolk (with travel to clients' sites) About Us D&H Direct Ltd. has been supporting British agriculture since 1983, growing from a small agricultural merchant into one of the UK's leading independent wholesalers to the farming and equestrian sectors. We provide a comprehensive range of veterinary consumables, animal health products, nutritional supplements, and farm essentials, backed by a reputation for fast, reliable deliveries that keep our customers moving. Our mission is simple: to deliver an honest, dependable service that our customers can rely on every time. By combining outstanding service with industry expertise, we're committed to helping British agricultural and equestrian businesses perform at their best. We are now looking for a Sales Support & Customer Service Coordinator to join us on a full-time, permanent basis, working Monday - Friday, 8am - 5pm. The Benefits - Salary of up to £38,000 per annum, depending on experience - Discretionary quarterly profit share scheme - 25 days of annual leave, plus bank holidays - Supportive, collaborative team culture - Wellbeing-friendly office perks, including complimentary snacks and refreshments This is not a cold-calling role. It is a rewarding opportunity for a Sales Coordinator, Customer Service Advisor, and Order Processing professional with an accurate approach to join our trusted organisation. Come and help to keep our orders accurate, customers informed, and follow-ups closed. You'll have the chance to really apply your influencing skills and customer service experience in a supportive environment where you'll be enabled to grow your expertise whilst providing top-notch service and ensuring we maintain our stellar reputation. What's more, you'll discover a superb array of benefits that will ensure you feel valued both in and out of the workplace. From a discretionary quarterly profit share scheme to generous annual leave and a collaborative team culture, we'll make sure you're supported every step of the way. So, if you're ready to play a key role in delivering the dependable service British agriculture relies on, read on and apply today. The Role As a Sales Support Coordinator, you will deliver a responsive, accurate and reliable service, ensuring customer orders and enquiries are managed smoothly. You'll be the capable person behind each transaction, ensuring we are the trustworthy suppliers that customers come to time and again. Processing customer orders, you'll respond to enquiries by phone and email, and provide proactive updates to keep customers informed throughout the order journey. Taking ownership of customer issues from start to finish, you will ensure easy and responsive service is provided, working closely with colleagues to resolve queries, maintain accurate records and ensure orders are fulfilled on time. Additionally, you will: - Keep customers informed of any changes or delays - Help the Sales Team follow up and confirm orders - Identify bottlenecks and escalate issues where appropriate - Support customers with online account set-up and troubleshooting About You To be considered as a Sales Support & Customer Service Coordinator, you will need: - Experience in customer support and/or customer service, including order processing, using phone and email - Warm, clear and professional communication skills - The ability to recommend relevant additional products to customers, increasing Average Order Value or Items Per Order - Strong administration skills and accuracy - To be comfortable using systems and spreadsheets, with competency in Excel Other organisations may call this role Customer Service Representative, Customer Service Advisor, Customer Support Advisor, Customer Support Representative, Customer Care Advisor, Customer Care Representative, Order Processor, Customer Service Operative, Customer Service Co-ordinator, Customer Support Co-ordinator, Sales Order Administrator, Customer Service & Order Processing Coordinator, Customer Experience Advisor, Sales Coordinator, Sales Advisor, Sales Support Executive, or Customer Support Specialist. Webrecruit and D&H Direct Ltd. are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to take your next step as a Sales Support & Customer Service Coordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Jul 14, 2026
Full time
Sales Support Coordinator King's Lynn, Norfolk (with travel to clients' sites) About Us D&H Direct Ltd. has been supporting British agriculture since 1983, growing from a small agricultural merchant into one of the UK's leading independent wholesalers to the farming and equestrian sectors. We provide a comprehensive range of veterinary consumables, animal health products, nutritional supplements, and farm essentials, backed by a reputation for fast, reliable deliveries that keep our customers moving. Our mission is simple: to deliver an honest, dependable service that our customers can rely on every time. By combining outstanding service with industry expertise, we're committed to helping British agricultural and equestrian businesses perform at their best. We are now looking for a Sales Support & Customer Service Coordinator to join us on a full-time, permanent basis, working Monday - Friday, 8am - 5pm. The Benefits - Salary of up to £38,000 per annum, depending on experience - Discretionary quarterly profit share scheme - 25 days of annual leave, plus bank holidays - Supportive, collaborative team culture - Wellbeing-friendly office perks, including complimentary snacks and refreshments This is not a cold-calling role. It is a rewarding opportunity for a Sales Coordinator, Customer Service Advisor, and Order Processing professional with an accurate approach to join our trusted organisation. Come and help to keep our orders accurate, customers informed, and follow-ups closed. You'll have the chance to really apply your influencing skills and customer service experience in a supportive environment where you'll be enabled to grow your expertise whilst providing top-notch service and ensuring we maintain our stellar reputation. What's more, you'll discover a superb array of benefits that will ensure you feel valued both in and out of the workplace. From a discretionary quarterly profit share scheme to generous annual leave and a collaborative team culture, we'll make sure you're supported every step of the way. So, if you're ready to play a key role in delivering the dependable service British agriculture relies on, read on and apply today. The Role As a Sales Support Coordinator, you will deliver a responsive, accurate and reliable service, ensuring customer orders and enquiries are managed smoothly. You'll be the capable person behind each transaction, ensuring we are the trustworthy suppliers that customers come to time and again. Processing customer orders, you'll respond to enquiries by phone and email, and provide proactive updates to keep customers informed throughout the order journey. Taking ownership of customer issues from start to finish, you will ensure easy and responsive service is provided, working closely with colleagues to resolve queries, maintain accurate records and ensure orders are fulfilled on time. Additionally, you will: - Keep customers informed of any changes or delays - Help the Sales Team follow up and confirm orders - Identify bottlenecks and escalate issues where appropriate - Support customers with online account set-up and troubleshooting About You To be considered as a Sales Support & Customer Service Coordinator, you will need: - Experience in customer support and/or customer service, including order processing, using phone and email - Warm, clear and professional communication skills - The ability to recommend relevant additional products to customers, increasing Average Order Value or Items Per Order - Strong administration skills and accuracy - To be comfortable using systems and spreadsheets, with competency in Excel Other organisations may call this role Customer Service Representative, Customer Service Advisor, Customer Support Advisor, Customer Support Representative, Customer Care Advisor, Customer Care Representative, Order Processor, Customer Service Operative, Customer Service Co-ordinator, Customer Support Co-ordinator, Sales Order Administrator, Customer Service & Order Processing Coordinator, Customer Experience Advisor, Sales Coordinator, Sales Advisor, Sales Support Executive, or Customer Support Specialist. Webrecruit and D&H Direct Ltd. are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to take your next step as a Sales Support & Customer Service Coordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
As a Customer Service Executive, you will be the first point of contact for B2B customers, ensuring a seamless experience across enquiries, orders, and ongoing account support. This is a varied role blending customer service, coordination, and relationship management. Client Details Our client is a highly respected yet low-profile telecoms provider based in Reading, specialising in tailored connectivity and communication solutions for SMEs and regional enterprises. Known for their consultative approach and strong customer retention, they operate in a busy and fast-moving environment where service quality is critical to their continued success. Description Key responsibilities include: Handling inbound customer enquiries via phone and email Managing and resolving queries relating to telecoms services, billing, and accounts Supporting customers through the onboarding and installation process Liaising with internal teams (technical, sales, operations) to resolve issues efficiently Maintaining accurate records on CRM systems Proactively following up with customers to ensure satisfaction and retention Identifying opportunities to upsell or introduce additional services where appropriate Profile We're looking for a confident and organised customer service professional who thrives in a fast-paced, office-based environment. You will ideally have: Previous experience in a Customer Service Executive, Advisor, or Account Support role Strong communication skills and the ability to build rapport quickly A proactive and solutions-focused approach to problem-solving Good attention to detail and organisational skills Experience working with CRM systems A team-focused mindset with a willingness to support colleagues Experience in telecoms, tech, or a B2B environment would be advantageous. Job Offer What's on Offer: Salary of 28,000 - 32,000 depending on experience Clear progression opportunities into Account Management or senior customer roles Supportive, team-oriented office environment Full product and systems training 25 days holiday + bank holidays Company pension scheme On-site parking If you are ready to take the next step in your career as a Customer Service Executive, we encourage you to apply today!
Jul 14, 2026
Full time
As a Customer Service Executive, you will be the first point of contact for B2B customers, ensuring a seamless experience across enquiries, orders, and ongoing account support. This is a varied role blending customer service, coordination, and relationship management. Client Details Our client is a highly respected yet low-profile telecoms provider based in Reading, specialising in tailored connectivity and communication solutions for SMEs and regional enterprises. Known for their consultative approach and strong customer retention, they operate in a busy and fast-moving environment where service quality is critical to their continued success. Description Key responsibilities include: Handling inbound customer enquiries via phone and email Managing and resolving queries relating to telecoms services, billing, and accounts Supporting customers through the onboarding and installation process Liaising with internal teams (technical, sales, operations) to resolve issues efficiently Maintaining accurate records on CRM systems Proactively following up with customers to ensure satisfaction and retention Identifying opportunities to upsell or introduce additional services where appropriate Profile We're looking for a confident and organised customer service professional who thrives in a fast-paced, office-based environment. You will ideally have: Previous experience in a Customer Service Executive, Advisor, or Account Support role Strong communication skills and the ability to build rapport quickly A proactive and solutions-focused approach to problem-solving Good attention to detail and organisational skills Experience working with CRM systems A team-focused mindset with a willingness to support colleagues Experience in telecoms, tech, or a B2B environment would be advantageous. Job Offer What's on Offer: Salary of 28,000 - 32,000 depending on experience Clear progression opportunities into Account Management or senior customer roles Supportive, team-oriented office environment Full product and systems training 25 days holiday + bank holidays Company pension scheme On-site parking If you are ready to take the next step in your career as a Customer Service Executive, we encourage you to apply today!
Business Development Director, Sales Director - Agency-side or Consultancy- Remote (UK based) Our client is a growing digital product, venture and innovation business working with ambitious organisations to design, build and scale technology led solutions. They partner with clients across digital transformation, product strategy, AI, data, software development and new venture creation. The business has built a strong reputation through founde led relationships, high quality delivery and meaningful client work. They are now at the stage where they want to move from founder led sales into a more structured, proactive and scalable new business function. This is a key hire and a major growth role. The Role The Business Development Director will take ownership of new business growth, helping the company identify, qualify and convert larger commercial opportunities. This is not a volume sales role. It is a heavyweight, consultative BD role for someone who knows how to sell complex agency, consultancy, product or digital transformation work into senior stakeholders. You will work closely with the founders and leadership team to turn inbound interest, referrals and early stage conversations into properly qualified, high value opportunities. You will also build a more deliberate outbound and partnership led growth approach, helping the business win larger, more strategic client relationships. The right person will be comfortable opening doors, shaping opportunities, leading senior conversations and closing significant deal values. Key Responsibilities Lead new business development across digital product, innovation, AI, data, software and transformation services. Help move the business away from founder led sales by building a more structured, repeatable BD process. Own and manage inbound enquiries, referrals and warm leads, quickly identifying which opportunities have genuine strategic and commercial potential. Qualify opportunities properly, understanding client need, budget, urgency, decision-making process and long term account potential. Lead early stage new business conversations with founders, CEOs, CMOs, CTOs, transformation leaders, product leaders and senior client stakeholders. Shape vague or early client requirements into clear commercial opportunities, briefs, proposals and scopes of work. Identify and prioritise larger opportunities, including strategic retainers, product builds, transformation programmes, venture partnerships and multi-phase delivery projects. Build strong relationships with senior decision makers and become a trusted commercial advisor during the buying process. Work closely with founders, product, design and technology teams to create compelling proposals, pitch responses and commercial solutions. Lead pitches, chemistry meetings, commercial negotiations and closing conversations. Develop new outbound channels, target account lists, partner relationships and referral routes. Create a clear view of pipeline value, probability, next steps and forecasted revenue. Help define the strongest market segments, buyer personas and propositions for the business to pursue. Spot opportunities to increase deal size, extend project scope and create longer term client relationships. About You You will be a proven senior business development leader with strong agency-side or consultancy-side experience. You will understand how to sell complex, high value services where the client may not always know exactly what they need at the start. You will be confident navigating ambiguity, asking smart questions and turning loose conversations into well-shaped commercial opportunities. This role would suit someone who has worked in a digital agency, product studio, innovation consultancy, venture studio, experience design agency, software consultancy, transformation consultancy or similar environment. Skills and Experience Proven experience in a senior BD, Growth, Client Development, Commercial or New Business Director role. Strong agency-side or consultancy-side experience is essential. Track record of selling complex digital, product, technology, innovation, transformation or consultancy services. Evidence of closing high value deals, ideally including six figure projects, retainers, product builds or multi-phase programmes. Strong understanding of how agencies and studios win work, including referrals, inbound, outbound, partnerships, pitches and procurement processes. Experience converting inbound enquiries into larger strategic opportunities. Confident working closely with founders and subject matter experts, while gradually taking ownership of the sales process. Strong commercial judgement around pricing, margin, scope, risk and deal structure. Able to write or shape strong proposals, pitch narratives and commercial cases. Comfortable selling to senior leaders across product, marketing, technology, innovation, transformation and executive teams. What Success Looks Like The founders are no longer the sole owners of new business conversations. Inbound leads are qualified quickly and converted into better, larger opportunities. The company has a clearer, cleaner and more predictable pipeline. Larger deal values are being identified, shaped and closed. The business is winning more strategic, multi-phase projects rather than smaller one off pieces of work. New partnerships and referral channels are generating strong opportunities. The business is better positioned to scale without relying only on founder networks. Ideal Profile The ideal candidate will be a commercially sharp, relationship led BD Director who has already sold significant agency or consultancy work and knows what good looks like. They will be credible with founders and senior client stakeholders, but also hands on enough to work the pipeline, follow up leads, qualify opportunities and drive deals forward. They will not be someone who waits for perfect briefs. They will be someone who can take a messy conversation, find the real opportunity, shape it commercially and get it over the line. This is a brilliant opportunity for a senior BD professional who wants to play a defining role in helping a growing digital and innovation business build a proper new business engine. Apply now for immediate consideration, client is ready to interview!
Jul 13, 2026
Full time
Business Development Director, Sales Director - Agency-side or Consultancy- Remote (UK based) Our client is a growing digital product, venture and innovation business working with ambitious organisations to design, build and scale technology led solutions. They partner with clients across digital transformation, product strategy, AI, data, software development and new venture creation. The business has built a strong reputation through founde led relationships, high quality delivery and meaningful client work. They are now at the stage where they want to move from founder led sales into a more structured, proactive and scalable new business function. This is a key hire and a major growth role. The Role The Business Development Director will take ownership of new business growth, helping the company identify, qualify and convert larger commercial opportunities. This is not a volume sales role. It is a heavyweight, consultative BD role for someone who knows how to sell complex agency, consultancy, product or digital transformation work into senior stakeholders. You will work closely with the founders and leadership team to turn inbound interest, referrals and early stage conversations into properly qualified, high value opportunities. You will also build a more deliberate outbound and partnership led growth approach, helping the business win larger, more strategic client relationships. The right person will be comfortable opening doors, shaping opportunities, leading senior conversations and closing significant deal values. Key Responsibilities Lead new business development across digital product, innovation, AI, data, software and transformation services. Help move the business away from founder led sales by building a more structured, repeatable BD process. Own and manage inbound enquiries, referrals and warm leads, quickly identifying which opportunities have genuine strategic and commercial potential. Qualify opportunities properly, understanding client need, budget, urgency, decision-making process and long term account potential. Lead early stage new business conversations with founders, CEOs, CMOs, CTOs, transformation leaders, product leaders and senior client stakeholders. Shape vague or early client requirements into clear commercial opportunities, briefs, proposals and scopes of work. Identify and prioritise larger opportunities, including strategic retainers, product builds, transformation programmes, venture partnerships and multi-phase delivery projects. Build strong relationships with senior decision makers and become a trusted commercial advisor during the buying process. Work closely with founders, product, design and technology teams to create compelling proposals, pitch responses and commercial solutions. Lead pitches, chemistry meetings, commercial negotiations and closing conversations. Develop new outbound channels, target account lists, partner relationships and referral routes. Create a clear view of pipeline value, probability, next steps and forecasted revenue. Help define the strongest market segments, buyer personas and propositions for the business to pursue. Spot opportunities to increase deal size, extend project scope and create longer term client relationships. About You You will be a proven senior business development leader with strong agency-side or consultancy-side experience. You will understand how to sell complex, high value services where the client may not always know exactly what they need at the start. You will be confident navigating ambiguity, asking smart questions and turning loose conversations into well-shaped commercial opportunities. This role would suit someone who has worked in a digital agency, product studio, innovation consultancy, venture studio, experience design agency, software consultancy, transformation consultancy or similar environment. Skills and Experience Proven experience in a senior BD, Growth, Client Development, Commercial or New Business Director role. Strong agency-side or consultancy-side experience is essential. Track record of selling complex digital, product, technology, innovation, transformation or consultancy services. Evidence of closing high value deals, ideally including six figure projects, retainers, product builds or multi-phase programmes. Strong understanding of how agencies and studios win work, including referrals, inbound, outbound, partnerships, pitches and procurement processes. Experience converting inbound enquiries into larger strategic opportunities. Confident working closely with founders and subject matter experts, while gradually taking ownership of the sales process. Strong commercial judgement around pricing, margin, scope, risk and deal structure. Able to write or shape strong proposals, pitch narratives and commercial cases. Comfortable selling to senior leaders across product, marketing, technology, innovation, transformation and executive teams. What Success Looks Like The founders are no longer the sole owners of new business conversations. Inbound leads are qualified quickly and converted into better, larger opportunities. The company has a clearer, cleaner and more predictable pipeline. Larger deal values are being identified, shaped and closed. The business is winning more strategic, multi-phase projects rather than smaller one off pieces of work. New partnerships and referral channels are generating strong opportunities. The business is better positioned to scale without relying only on founder networks. Ideal Profile The ideal candidate will be a commercially sharp, relationship led BD Director who has already sold significant agency or consultancy work and knows what good looks like. They will be credible with founders and senior client stakeholders, but also hands on enough to work the pipeline, follow up leads, qualify opportunities and drive deals forward. They will not be someone who waits for perfect briefs. They will be someone who can take a messy conversation, find the real opportunity, shape it commercially and get it over the line. This is a brilliant opportunity for a senior BD professional who wants to play a defining role in helping a growing digital and innovation business build a proper new business engine. Apply now for immediate consideration, client is ready to interview!