Parts Advisor

PARTS ADVISOR
Location: Gatwick
Salary: £31,000 Basic Salary OTE £36,000
Hours: Monday to Friday, 8:00am - 6:00pm Saturday 1 in 4, 9:00am - 1:00pm
Job Type: Full-Time, Permanent

Looking for a role where your parts knowledge is recognised, your earning potential is rewarded, and your career can continue to progress?
If you're an experienced Parts Advisor looking to join a busy and professional dealership, this is an excellent opportunity to become part of a successful aftersales team where customer service, teamwork, and efficiency are highly valued. Offering a competitive salary, bonus potential, and genuine career progression, this role provides long-term stability within a modern dealership environment.
Whether you enjoy working with trade customers, retail customers, or supporting a busy workshop, you'll have the opportunity to build strong relationships while playing a vital role in the success of the aftersales department.

WHAT'S IN IT FOR YOU?
£31,000 Basic Salary
OTE of £36,000
Monday to Friday Working
Saturday Rota (1 in 4)
Bonus Scheme
Ongoing Training & Development
Career Progression Opportunities
Supportive Team Environment
Full-Time, Permanent Position

THE ROLE
As a Parts Advisor, you'll be responsible for providing an efficient and professional parts service to trade, retail, and workshop customers while ensuring stock levels are maintained and customer expectations are consistently exceeded.
Key responsibilities include:
Serving trade, retail, and workshop customers on both the front and back counter
Ordering, supplying, and invoicing vehicle parts and accessories
Managing stock levels and maintaining accurate inventory control
Handling a high volume of telephone and face-to-face enquiries
Identifying the correct parts quickly and accurately
Building strong relationships with customers and internal departments
Supporting workshop efficiency by ensuring parts are supplied promptly
Maintaining excellent customer service and maximising sales opportunities

ABOUT YOU
We're keen to hear from candidates who can demonstrate:
Previous experience as a Parts Advisor within the automotive industry
Experience using Kerridge, 1 Link, Pinnacle, or a similar Dealer Management System (DMS)
Experience working on both front and back parts counters with trade and retail customers
Strong customer service and communication skills
A confident approach to sales and upselling
Good organisational skills with excellent attention to detail
The ability to work efficiently in a fast-paced environment
Full UK Manual Driving Licence (subject to licence checks)
Alternative job titles may include: Parts Advisor, Parts Sales Advisor, Automotive Parts Advisor, Parts Consultant, Parts Specialist or Automotive Parts Sales Executive.

APPLY TODAY
This is an excellent opportunity to join a successful automotive business that values its employees, rewards performance, and offers genuine opportunities for career progression.
If you're an experienced Parts Advisor looking for your next challenge, we'd love to hear from you.

Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Parts Advisor opportunity, quoting job reference 54213.