53 jobs found

hackajob is collaborating with HSBC to connect them with exceptional professionals for this role. If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking an experienced professional to join our Group Chief Information Office (GCIO), Chief Controls Officer (CCO) team, in the role of Senior Control Manager, Governance, Reporting & Audits. You'll play a key part in leading a team that delivers technology risk and control governance, framework execution into practical, evidenced control effectiveness across CTO, so that technology leaders can deliver at pace. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you will: Translate CTO risk and control priorities into team plans, measurable outcomes, resource decisions and clear ownership Lead team delivery of risk and control management meeting materials, governance packs and senior manager insight, ensuring outputs are evidence-based, decision focussed and aligned to risk appetite Oversee adherence to risk and control framework, issue management, control management, read-across activity and operational resilience vulnerability management Oversee team delivery of governance papers, regulatory and board responses, group risk updates, second line review inputs and senior stakeholder materials Lead team coordination of internal and external audit activity across readiness, scoping, fieldwork, evidence provision, finding validation, management responses and remediation tracking Lead the team in managing complex cross-functional control issues using project management discipline, including scope, milestones, dependencies, RAID tracking, governance reporting and closure readiness Build trusted stakeholder relationships and create a team culture of continuous improvement, constructive challenge and proportionate, commercial, control outcomes To be successful in this role you should meet the following requirements: Strong experience in risk, control frameworks, governance and operational resilience, cyber, data and technology focussed environment Ability to influence senior stakeholders and communicate complex risk and control matters clearly and concisely Ability to lead, coach and develop a team, set priorities, allocate work, review quality and manage performance Strong judgement, attention to detail and ability to improve processes, reporting, controls and team operating routines Banking or regulated industry experience Experienced in exec governance meetings and reporting Experience managing internal or external audit engagement, evidence quality, findings validation, management responses and remediation tracking Ability to manage cross-functional control issues using project disciplines to achieve remediation outcomes Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via .

Chief Operating Officer (COO) Wiltshire/Hampshire Area Executive Package + Long-Term Opportunity Zest 4 Talent is delighted to be recruiting on behalf of a highly successful founder-led business operating within the leisure, tourism and experience sector Our client is an established market leader with an outstanding reputation for customer experience, operational excellence and safety. Following continued success, the business is entering an exciting phase of growth and is seeking an exceptional Chief Operating Officer (COO) / Integrator to work alongside the CEO and leadership team. This is a rare opportunity to join an ambitious organisation at a pivotal stage in its evolution. The Role Working directly with the CEO, you will act as the operational and strategic partner responsible for turning vision into execution.You will lead organisational performance, develop leadership capability, strengthen systems and processes, and create the infrastructure required to support future growth and scalability. This role is ideal for a commercially minded leader who enjoys building organisations, not simply managing operations. Key Responsibilities Deliver strategic business objectives alongside the CEO. Lead operational performance across multiple business functions. Implement scalable systems, structures and accountability frameworks. Drive performance through meaningful KPIs and management information. Develop and coach a high-performing leadership team.Improve efficiency, profitability and organisational effectiveness. Support future growth initiatives and expansion opportunities. Ensure robust governance, compliance and risk management. Candidate Profile We are interested in exceptional leaders rather than specific industry backgrounds.You may currently be a: Chief Operating Officer Managing Director Operations Director General Manager Business Unit Leader Senior leader within a founder-led or entrepreneurial business You will possess: Significant senior leadership experience .A proven track record of scaling businesses and delivering growth. Strong commercial and financial acumen. Experience implementing systems, processes and performance frameworks Excellent leadership, communication and stakeholder management skills. A hands-on approach combined with strategic capability. What's on Offer? Attractive executive-level salary and benefits package. Opportunity to work directly alongside an entrepreneurial CEO. Significant influence over the future direction of the business. Long-term career progression opportunities. Potential future participation in the success of the organisation for the right individual. If you are an ambitious and commercially focused leader looking for an opportunity to make a lasting impact within a growing business, we would welcome your application. To apply, please contact Zest 4 Talent in confidence .

Role : Programme Manager - Battery Circular Economy Projects Location : Southam Salary : c 47k (Depending on Experience) Overview We are currently seeking an experienced and driven Programme Manager to lead the delivery of an innovative portfolio of projects focused on battery circular economy solutions. This role will oversee a grant-funded programme alongside subsequent strategic initiatives covering areas such as battery disassembly, automation, asset management, and circular economy innovation. Reporting directly to the Chief Programme Officer, you will play a key role in ensuring successful programme delivery managing governance, stakeholder engagement, financial performance, and delivery assurance across multiple concurrent projects. This is a high-impact position requiring strong leadership, commercial awareness, and the ability to coordinate stakeholders across industry, academia, funding bodies, and customers. Key Responsibilities Programme Leadership & Delivery Project Portfolio Management Grant Management & Stakeholder Engagement Commercial & Financial Management Risk, Governance & Performance Reporting & Communication Strategic Growth & Development Skills & Experience Essential Proven experience managing complex programmes/projects in engineering, manufacturing, automotive, or technology sectors Strong knowledge of programme governance and project controls Experience managing budgets, forecasts, and financial reporting Excellent stakeholder management across multiple organisations Ability to produce executive-level reports and presentations Strong risk management capability Highly organised with excellent planning skills Ability to operate independently in a fast-paced SME environment Proficient in Microsoft Office and programme management tools Desirable Experience with grant-funded innovation programmes Knowledge of battery technology, electrification, or circular economy Professional certification (PRINCE2, MSP, PMP or equivalent) Experience with Innovate UK, APC, Catapult Centres or similar bodies Experience in technology scale-up and commercialisation You must have the full right to work in the UK without the need for sponsorship both now, and in the future

Hampshire County Council are looking for IT Internal Auditor's The Southern Internal Audit Partnership (SIAP) provide internal audit and consultancy services to a wide and growing portfolio of public sector partners and clients in the South of England. Must have internal IT audit experience within a Local Authority Remote position - Must be able to get to Winchester for Day 1 Induction and collection of laptop To the end of December with possible extension Paying up to 500 a day DOE Enhanced DBS required Must have an IT audit qualification CISA, QICA The Role In joining the team, you will be responsible for the delivery of IT audit assignments using a risk-based audit approach across a portfolio of partners and clients. You will work closely with both internal IT audit and client managers to establish potential risks and their corresponding control mechanisms; evaluate your findings and report the outcomes to the client. What we are looking for As an IT Auditor, you will be either qualified in QICA or CISA or hold an equivalentrelevant qualification (Level 4), with post qualification experience. You will have experience and a good understanding of the role of internal audit in an IT environment to enable you to identify and evaluate client risk areas, particularly in relation to technology and digital. You will also demonstrate success at managing and controlling audits to professional and quality standards and within budgeted deadlines. What you will do Auditing Direct and lead in the delivery of internal IT audit reviews to a variety of partners and clients across the South of England. Using a risk-based approach, review risks facing the client and design a programme of work to review, evaluate and test the internal control framework in place to manage the risks. Analyse findings to assess the impact on the risk environment. Form an opinion on the adequacy and effectiveness of the control framework currently in place to provide assurance to senior managers, Chief Officers and Members. Negotiate on required actions to address identified weaknesses and agree timescales and responsibilities. Contribute to the development of the IT audit practice by designing audit programmes and implementing new approaches to audit work. For the full JD please get in touch! (url removed) Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Who We Are Fixatex Ltd is a family-run electrical services provider built on trust, teamwork, and technical excellence. Established in 2000, we have proudly supported clients across London and the Southeast for over two decades. Operating from our head office, warehouse, and purpose-built training centre in Hertford, we deliver high-quality electrical services while continuously developing and supporting our people. The Role The Head of Operations holds end-to-end operational, commercial, technical and compliance accountability for all Fixatex s contracts outside one significantly sized client approximately £5m £10m of annual revenue spread across multiple clients, work streams and project types. The portfolio is anchored by two priority G15 housing association clients L&Q (London & Quadrant) and NHG (Notting Hill Genesis) and is complemented by a long tail of ad-hoc and standing accounts in social housing, property management and building-contractor markets. Scope spans all four Fixatex disciplines: fire safety equipment, security, electrical maintenance, compliance and small project / installation works. Reporting to the Chief Operating Officer as the direct peer to the Head of Operations Peabody Housing Trust, the post-holder leads a multi-disciplinary department 5 Contract Managers (typically aligned by work stream, with account responsibility for the priority clients) and their respective Supervisors, Administrators and Engineers and is accountable for KPI performance, statutory compliance, P&L delivery and client retention across the portfolio. Responsibilities Own end-to-end operational, commercial and compliance delivery of Fixatex s Rest of Business portfolio (c. £5m £10m p.a.) across all four work streams: fire safety equipment, security, electrical compliance and small project / installation works. Act as Fixatex s senior point of contact for the two key clients, L&Q (London & Quadrant) and NHG (Notting Hill Genesis), with personal accountability for the client relationship, account growth, satisfaction and contract retention. Lead, coach and develop a department 5 Contract Managers (each predominantly aligned to a work stream, with account responsibility for the priority clients) and their respective Supervisors, Administrators and Engineers. Manage the long tail of smaller ad-hoc and standing accounts (property managers, building contractors and smaller housing providers), ensuring responsiveness, profitability and a consistent quality of service across the portfolio. Direct line and people management of Contract Managers, Qualified Supervisors, Administrators, Site Supervisors, Engineers and Improvers. Following the People Manager guide to ensure that you build ahigh-performance team, create an accountable and values driven culture, and nurture the growth and development of team members. Own the Rest of Business P&L with support from the Finance Function, including annual budget setting, monthly forecasting, work-in-progress, WIP-to-cash conversion, GP% by client and by work stream, sub-contractor spend and overhead control. Direct the planning and scheduling of PPM programmes, reactive works and project / installation programmes across all four disciplines, balancing capacity, skills mix and client priorities. Ensure 100% statutory compliance across the portfolio against the applicable standards and regulations, including company policies and procedures. Discharge supplier-side Principal Contractor duties under CDM 2015 for all Fixatex-led and sub-contracted activity in the portfolio, including Project / Construction Phase Plans for installation works, RAMS sign-off and RIDDOR reporting within one Working Day. Govern any sub-contractors used to flex capacity pre-qualification, back-to-back contracting that flows down client obligations, monthly performance reviews and audit of sub-contracted activity, where authorised by company Directors. Drive project / installation work governance tender review, scope and price assurance, programme management, change-control, snagging and final-account close-out. Lead the new-business and renewal cycle across the portfolio, working with Business Development on bid input, pricing and mobilisation of new contracts. Provide monthly portfolio reporting to the COO, including KPI / SLA performance by client, P&L vs budget, pipeline, risks and remedial actions. Work as the direct peer to the Head of Operations Peabody Housing Trust, sharing best practice, resource and out-of-hours cover where commercially appropriate, and ensuring a consistent Fixatex operating model across the whole business. Qualifications Required: Proven, multi-disciplinary contract management experience covering fire safety, security and electrical compliance, ideally with project / installation work alongside maintenance and PPM. Required: Demonstrable experience managing a multi-client portfolio preferably including G15 / housing association clients, commercial property / managing-agent clients and contractor / B2B clients with personal accountability for account retention and growth. Required: Strong commercial acumen with a track record of P&L ownership on portfolios of c. £5m+ annual turnover, including monthly forecasting, GP% management, WIP and overhead control. Required: Experience leading multi-disciplinary teams of 20+ (Contract Managers, Supervisors, Administrators, Engineers), with evidence of people development, performance management and retention. Preferred: Working knowledge of SFG20, BS 7671, BS 5839, BS 5266, the Regulatory Reform (Fire Safety) Order 2005, CDM 2015 and the Building Safety Act 2022 regime for higher-risk residential buildings. Preferred: SMSTS and IOSH Managing Safely (or NEBOSH General / Construction Certificate); working knowledge of CDM 2015 Principal Contractor duties. Preferred: Established personal network across London and Southeast housing associations. Preferred: Experience mobilising new contracts and managing sub-contractors under back-to-back agreements. Key Performance Indicators/Accountabilities Portfolio KPI / SLA compliance meet or exceed each client s contractual response, completion and certificate-turnaround targets every month; no rolling-quarter breach of any priority-client SLA. Client retention & satisfaction 100% retention of the L&Q and NHG accounts and meet or exceed agreed client-satisfaction targets across the priority and long-tail portfolio. Rest of Business P&L deliver revenue and gross margin within 2% of agreed annual budget; achieve target GP% by client and by work stream; protect WIP-to-cash conversion within agreed days. Account growth grow priority-client revenue (L&Q + NHG) year-on-year in line with the business plan; deliver a defined number of new wins / extensions from the long-tail portfolio each year. Statutory & H&S compliance zero RIDDOR-reportable incidents across the portfolio, 100% pass rate on internal and client compliance audits, and 100% of statutory certificates issued in PDF within agreed contractual SLAs. Legislative & regulatory compliance ensure full compliance with all applicable statutory obligations, including Electrical Safety Standards Regulations, Building Safety requirements, Awaab s Law obligations and client-mandated compliance procedures. Project / installation delivery 95%+ of project works completed on time, on budget and with zero defects at handover. Team performance & retention voluntary attrition in the Rest of Business team below 12% per annum; 100% of operatives holding valid DBS, scope-appropriate accreditations and current competency records and efficient 1:1 s, Performance Review skills. What We Offer At Fixatex, we believe great work deserves great rewards. You can expect: Competitive salary based on experience Private healthcare contribution and life assurance Discretionary bonus Car allowance 25 days annual leave plus bank holidays Supportive sick pay and wellbeing policies Ongoing training and development in our purpose-built training centre A genuine team environment where everyone s input matters A supportive workplace that recognises the need for flexibility Regular team events and celebrations £1000 employee referral scheme Our Values We re proud of the culture we ve built and are looking for people who live by our values: Care like it s family Ownership at every level One team with integrity Keep raising the bar We are committed to ensuring our recruitment practices promote equal opportunities, embrace diversity, and prevent discrimination. Candidates are assessed fairly and consistently against the skills, experience, and competencies required for each role, ensuring that all appointments are made on merit. Beyond recruitment, we maintain an ongoing commitment to building a diverse workforce and fostering an inclusive working environment for all. We strive to create a culture where everyone feels respected and supported, can contribute fully, and is encouraged to reach their full potential.

Head of Operations Leeway Domestic Violence and Abuse Services is looking for a Head of Operations to join their team on a part-time (30 hours per week), permanent basis, based in Ipswich, Suffolk with hybrid working available. Fantastic company benefits include: Competitive Salary:£58,000 FTE (pro rata for 30 hours per week) Holiday: 25 days annual leave plus bank holidays (pro rata) Pension: 6% employer pension contribution About the role: This is an exciting opportunity to join Leeway's Senior Management Team as their Head of Operations and play an important role in shaping and delivering high-quality services that support individuals affected by domestic abuse. Working closely with the Chief Executive, you will provide strategic leadership, operational direction, and governance support, ensuring services are delivered effectively, safely, and in line with organisational objectives. As Head of Operations, you will lead on the implementation of operational plans, oversee service quality and performance, support the development of new services, and ensure that service users remain at the heart of all decision-making and service delivery. Your key duties will include: Lead the operational delivery of Leeway's services, ensuring they meet contractual requirements, quality standards, and organisational objectives. Work closely with the Chief Executive to drive the operational elements of the strategic plan and deputise in their absence when required. Provide leadership, management, and support to Service Managers, ensuring effective performance, development, and accountability across all services. Lead on quality assurance, service monitoring, performance reporting, and the analysis of service data to demonstrate impact and outcomes. Ensure compliance with safeguarding, health and safety, confidentiality, data protection, and all relevant policies and procedures. Oversee the effective use of staffing, financial, and operational resources, including staff training and development programmes. Support organisational growth and sustainability through fundraising, tender opportunities, service development, stakeholder engagement, and Board reporting. About you: As Head of Operations, you will be an experienced operational leader with a strong track record of managing services, leading teams, and driving organisational performance. You will be confident working at a strategic level while maintaining a clear focus on service quality, compliance, and continuous improvement. As Head of Operations, you will possess excellent leadership, communication, and stakeholder management skills, alongside the ability to analyse performance data, manage risk, and deliver positive outcomes. Experience of leading operational services within the charity, public, health, social care, or community sector would be highly advantageous. Passionate about making a difference, you will be committed to ensuring service users remain at the heart of service delivery and development, while supporting a culture of inclusion, collaboration, and excellence. About Leeway Domestic Violence and Abuse Services: Leeway is a leading provider of support services for adults, children, and young people experiencing domestic abuse across Norfolk and Suffolk. Through specialist services, advocacy, and support, Leeway works to ensure that individuals can live safer lives free from abuse while having their voices heard and their needs met. If you have the relevant skills and experience for this Head of Operations role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.

Head of Operations Leeway Domestic Violence and Abuse Services is looking for a Head of Operations to join their team on a part-time (30 hours per week), permanent basis, based in Norwich, Norfolk, with hybrid working available. Fantastic company benefits include: Competitive Salary:£58,000 FTE (pro rata for 30 hours per week) Holiday: 25 days annual leave plus bank holidays (pro rata) Pension: 6% employer pension contribution About the role: This is an exciting opportunity to join Leeway's Senior Management Team as their Head of Operations and play an important role in shaping and delivering high-quality services that support individuals affected by domestic abuse. Working closely with the Chief Executive, you will provide strategic leadership, operational direction, and governance support, ensuring services are delivered effectively, safely, and in line with organisational objectives. As Head of Operations, you will lead on the implementation of operational plans, oversee service quality and performance, support the development of new services, and ensure that service users remain at the heart of all decision-making and service delivery. Your key duties will include: Lead the operational delivery of Leeway's services, ensuring they meet contractual requirements, quality standards, and organisational objectives. Work closely with the Chief Executive to drive the operational elements of the strategic plan and deputise in their absence when required. Provide leadership, management, and support to Service Managers, ensuring effective performance, development, and accountability across all services. Lead on quality assurance, service monitoring, performance reporting, and the analysis of service data to demonstrate impact and outcomes. Ensure compliance with safeguarding, health and safety, confidentiality, data protection, and all relevant policies and procedures. Oversee the effective use of staffing, financial, and operational resources, including staff training and development programmes. Support organisational growth and sustainability through fundraising, tender opportunities, service development, stakeholder engagement, and Board reporting. About you: As Head of Operations, you will be an experienced operational leader with a strong track record of managing services, leading teams, and driving organisational performance. You will be confident working at a strategic level while maintaining a clear focus on service quality, compliance, and continuous improvement. As Head of Operations, you will possess excellent leadership, communication, and stakeholder management skills, alongside the ability to analyse performance data, manage risk, and deliver positive outcomes. Experience of leading operational services within the charity, public, health, social care, or community sector would be highly advantageous. Passionate about making a difference, you will be committed to ensuring service users remain at the heart of service delivery and development, while supporting a culture of inclusion, collaboration, and excellence. About Leeway Domestic Violence and Abuse Services: Leeway is a leading provider of support services for adults, children, and young people experiencing domestic abuse across Norfolk and Suffolk. Through specialist services, advocacy, and support, Leeway works to ensure that individuals can live safer lives free from abuse while having their voices heard and their needs met. If you have the relevant skills and experience for this Head of Operations role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.

Job Description: Head of Services Reports to: Chief Executive Location: Woking, Surrey Hours of Work: Full time, 37.5hrs per week Salary: £42,000 - £45,000 (DOE, pro rata) About Us: At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence. The Role: We are looking for a proactive and organised Head of Services, providing full operational leadership across our Accommodation Services and Day Centre Services, ensuring safe, consistent and effective delivery across all frontline provision. This includes: Direct Access Accommodation (10 beds) Move-on properties (14 beds) Day Centre Services Frontline staff across both services The role holds full responsibility for day-to-day operational delivery and decision-making within services, ensuring they run safely and effectively, with only critical or strategic issues escalated to the Chief Executive. The role also provides management oversight of property, compliance and health and safety functions delivered by the Facilities Manager and wider staff teams. Key Responsibilities: Service Oversight Provide operational leadership across both services, ensuring safe, consistent and effective delivery. Support and enable staff delivering day-to-day services, providing clear leadership, guidance and appropriate autonomy within agreed standards. Maintain service quality, structure and consistency, stepping in where required to resolve operational issues. Promote a collaborative, trauma-informed working culture where staff are empowered to deliver services effectively. Use service delivery data, client feedback and staff insight to support continuous improvement. Ensure accurate recording of service activity and outcomes is maintained. Accommodation & Day Centre Services Provide management oversight of Direct Access Accommodation and move-on properties, ensuring safe and effective delivery. Ensure occupancy levels, allocations and housing processes are effectively managed by operational staff and administrative support functions. Maintain operational oversight of property standards, compliance systems, inspections, maintenance reporting and fire safety processes delivered by the Facilities Manager and wider staff teams. Ensure compliance with HMO requirements, supported housing standards and organisational procedures through monitoring and escalation where required. Provide leadership and support to staff responsible for housing management functions, ensuring systems are followed consistently. Safeguarding & Risk Management Provide oversight of safeguarding across all services, ensuring procedures are followed consistently. Ensure safeguarding systems, risk assessments and incident management processes are implemented effectively. Monitor safeguarding activity and ensure appropriate action and escalation. Support staff in managing safeguarding concerns, complex needs and high-risk incidents. Ensure safeguarding concerns are escalated in line with organisational and statutory requirements. Health & Safety Provide management oversight of health and safety across all services, ensuring safe and compliant working environments. Work alongside the Facilities Manager to ensure health and safety policies, risk assessments, inspections and safe systems of work are effectively implemented and maintained. Monitor operational health and safety activity within services, ensuring hazards, incidents and safety concerns are identified, recorded and escalated appropriately. Ensure safe systems of work are followed across services, including lone working procedures and site safety processes. Escalate serious health and safety concerns in line with organisational procedures. Staff Leadership & Management Provide supportive leadership across both services, fostering a stable and positive working environment. Lead supervision, reflective practice and performance management conversations. Promote a trauma-informed approach across the team. Build a culture of accountability, openness and professionalism. Oversee recruitment, induction, training and development. Manage rotas and staffing levels to support service delivery and wellbeing. Ensure staff are supported in managing complex and challenging situations. Reporting, Service Development & Operational Oversight Oversee referrals, allocations and engagement pathways across services. Maintain oversight of operational data, ensuring accuracy and reliability. Monitor service performance, demand, outcomes and operational pressures. Produce regular reports for the CEO covering activity, performance, risks and outcomes. Analyse data and feedback to identify trends and service improvement opportunities. Support development of effective client progression pathways. On-Call & Operational Cover Participate in a Monday-Friday on-call rota. Respond to urgent operational incidents and staffing issues. Professional Standards & Ways of Working Work in a trauma-informed, person-centred and non-judgemental way across all service delivery. Maintain confidentiality and comply with GDPR and organisational policies. Work collaboratively with partner agencies to support positive outcomes for clients Maintain clear and appropriate professional boundaries with clients, staff and external partners. Manage workload independently, prioritising competing demands effectively. Knowledge and Skills: Essential Significant experience leading frontline or community-based services delivering high quality, trauma informed emotional and practical support. Strong track record of supervising, developing, and supporting staff and volunteers, including performance management and professional growth. Demonstrable experience of safeguarding adults and/or children at risk, with confident use of safeguarding processes. Proven ability to oversee operational service delivery in complex or high pressure environments and make sound, independent decisions. Experience setting service aims, outcome objectives, and KPIs, and reporting performance to senior leadership, commissioners, or governance boards. Ability to reach, engage, and develop services for vulnerable or underserved groups. Experience working collaboratively with partner agencies and external stakeholders to deliver integrated support. Skilled in managing competing priorities while maintaining service quality and compliance. Desirable Working within homelessness, supported housing or related sectors. Delivery of trauma-informed services. Involvement in service development, redesign or improvement projects Setting and monitoring KPIs or outcome frameworks Managing budgets or operational resources. Working with volunteers in service delivery. Personal Attributes Ability to manage competing priorities under pressure. Resilient and confident working in complex environments. Commitment to supporting people experiencing homelessness. Positive attitude, maintains a positive attitude even in challenging situations. Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly. Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome. Ownership, a willingness to take ownership of tasks and projects and to be accountable for the outcomes. Aligned with the values and mission of York Road Project. Benefits: Holiday entitlement of 25 days per annum, plus bank holidays (pro-rata) Pension Scheme. Birthday day off. Medicash healthcare plan, Flexible working and hybrid working opportunities.

Data Governance Manager Location: Bristol/Hybrid Salary: Competitive + Benefits The Opportunity We are seeking an experienced Data Governance Manager to lead and evolve our enterprise Data Governance capability. Reporting to the Chief Information Security Officer (CISO) , you will be responsible for defining and delivering the organisation's Data Governance strategy, framework and operating model. You will ensure data is managed as a trusted, secure and valuable business asset, supporting regulatory compliance, informed decision-making and business innovation. Working across Information Security, Data & Analytics, Risk, Legal, Architecture and business functions, you will drive governance adoption, establish clear accountability for data ownership and quality, and embed governance practices across the organisation. Key Responsibilities Define and lead the enterprise Data Governance strategy, framework and operating model. Establish governance policies and standards covering data ownership, quality, classification, retention and life cycle management. Drive organisation-wide adoption of Data Governance practices and accountability. Chair governance forums and provide oversight of governance risks, compliance and improvement activities. Build strong relationships with senior stakeholders and influence strategic decision-making. Define governance maturity measures and lead continuous improvement initiatives. Sponsor governance technologies and work with technical teams to deliver supporting capabilities, including metadata, lineage and data quality solutions. Ensure alignment with regulatory requirements, information security standards and risk management objectives. About You You are a strategic leader with a proven track record of establishing and maturing Data Governance capabilities within complex organisations. You have strong stakeholder management skills and can influence effectively at executive level, while also working closely with technical teams to deliver practical governance outcomes. You understand the importance of balancing regulatory requirements, business objectives and operational realities to create governance that enables rather than hinders progress. Essential Experience Significant experience leading enterprise Data Governance programmes in a regulated environment. Proven experience developing Data Governance strategies, operating models, frameworks and policies. Strong knowledge of Data Governance best practice, including DAMA-DMBOK or equivalent frameworks. Understanding of GDPR, Data Protection legislation, FCA expectations and information security standards such as ISO 27001. Experience establishing Data Owner, Data Steward and governance forum structures. Strong stakeholder engagement, communication and influencing skills. Experience driving organisational change and embedding governance practices across multiple business areas. Knowledge of modern data platforms, cloud technologies and governance tooling. Desirable Experience leading large-scale governance transformation initiatives. Knowledge of Snowflake, AWS and modern cloud data platforms. Experience with governance tools such as Collibra, Alation or Informatica. Understanding of AI Governance and emerging data regulations. Professional certifications such as DAMA CDMP, TOGAF, CISSP or CISM. Why Join Us? This is an opportunity to shape and lead a strategic enterprise capability, working with senior leaders across the organisation to improve data quality, strengthen compliance, enable innovation and maximise the value of data as a key business asset.

Cyber Security Technical Manager Location: London/Bristol/Edinburgh/Hybrid - 3 days on site Salary: c.£125K +benefits We are seeking an accomplished Cyber Security Technical Manager to provide technical leadership across the Cyber Security function and lead a number of specialist security teams. Reporting to the Chief Information Security Officer (CISO) , the successful candidate will be responsible for the continued development and maturity of security engineering, secure software development and security assurance capabilities. The role will ensure that security services evolve in line with organisational priorities, emerging technologies and the changing threat landscape. This is a senior leadership position requiring a highly credible cyber security professional who can provide expert technical guidance, influence strategic decision-making and support the delivery of secure technology solutions across a complex and dynamic environment. The Cyber Security Technical Manager will work closely with senior technology and business stakeholders, providing security consultancy across programmes and projects, supporting secure solution design, defining security requirements and providing technical assurance to enable informed, risk-based decisions. Key Responsibilities Provide technical leadership across the Cyber Security function, ensuring the effective delivery and continuous improvement of security engineering, application security, security testing and technical assurance services. Lead, develop and mentor specialist cyber security teams, fostering a culture of collaboration, accountability and professional excellence. Act as a trusted advisor to technology and business stakeholders on matters relating to cyber security risk, governance and control effectiveness. Provide senior security consultancy to programmes and projects, ensuring security considerations are Embedded throughout the delivery life cycle. Review and assure complex technical designs, architectures and solutions across cloud, infrastructure and software development environments. Define and communicate security requirements, standards and best practices to support secure and resilient technology delivery. Conduct and oversee technical risk assessments, ensuring security risks are appropriately identified, evaluated and managed. Represent Cyber Security within technical governance forums and contribute to organisational decision-making processes. Chair the Cyber Security Technical Working Group and promote consistency of approach across security disciplines. Work in partnership with technology leadership teams to support secure innovation and the adoption of modern technologies. Candidate Profile The successful candidate will be an experienced cyber security leader with a strong technical background and the ability to operate effectively across both strategic and operational domains. You will possess a proven track record of influencing security outcomes within complex technology environments and will be recognised for your ability to provide balanced, pragmatic and commercially aware security advice. You will be comfortable engaging with a broad range of stakeholders, from engineering and architecture teams through to senior leadership, and will demonstrate excellent communication, leadership and relationship-building skills. You will also have a genuine commitment to developing others, supporting technical specialists and team leaders to achieve their full potential while maintaining high standards of delivery and technical excellence. Essential Experience and Qualifications Significant experience in a senior cyber security position, with responsibility for leading technical teams and influencing security strategy and outcomes. Demonstrable experience designing, implementing and assuring security controls across cloud platforms, enterprise infrastructure and software development environments. Strong expertise in modern cyber security practices, including: Secure software development Cloud security Security engineering Security testing and technical assurance Experience providing security consultancy to complex technology programmes and projects. Proven capability in secure design review, technical risk assessment and security assurance activities. Excellent stakeholder management skills, with the ability to influence decision-making through clear, pragmatic and risk-based recommendations. Experience leading, coaching and developing technical professionals and team leaders. Degree in Information Security, Computer Science or a related discipline, or equivalent professional experience. Desirable Qualifications CISSP (Certified Information Systems Security Professional) CCSP (Certified Cloud Security Professional) CSSLP (Certified Secure Software Lifecycle Professional) CISM (Certified Information Security Manager) Other relevant industry-recognised cyber security certifications About the Team The Cyber Security team is responsible for protecting organisational systems, services, information and technology assets while enabling the secure delivery of business and technology objectives. Working collaboratively with technology and business stakeholders, the team provides practical, risk-based security advice and assurance, ensuring security is Embedded throughout the full technology life cycle. The function encompasses a range of specialist disciplines, including Security Engineering, Application Security, Security Testing, Security Operations, Identity and Access Management, Security Architecture and Operational Resilience. The team values professionalism, collaboration, continuous improvement and technical excellence, creating an environment where individuals are encouraged to challenge constructively, share knowledge and contribute to the ongoing development of cyber security capabilities across the organisation. Please note, client interviews will take place for this role in Late July/Early August

Cyber Security Technical Manager Location: London/Bristol/Edinburgh/Hybrid - 3 days on site Salary: c.£125K +benefits We are seeking an accomplished Cyber Security Technical Manager to provide technical leadership across the Cyber Security function and lead a number of specialist security teams. Reporting to the Chief Information Security Officer (CISO) , the successful candidate will be responsible for the continued development and maturity of security engineering, secure software development and security assurance capabilities. The role will ensure that security services evolve in line with organisational priorities, emerging technologies and the changing threat landscape. This is a senior leadership position requiring a highly credible cyber security professional who can provide expert technical guidance, influence strategic decision-making and support the delivery of secure technology solutions across a complex and dynamic environment. The Cyber Security Technical Manager will work closely with senior technology and business stakeholders, providing security consultancy across programmes and projects, supporting secure solution design, defining security requirements and providing technical assurance to enable informed, risk-based decisions. Key Responsibilities Provide technical leadership across the Cyber Security function, ensuring the effective delivery and continuous improvement of security engineering, application security, security testing and technical assurance services. Lead, develop and mentor specialist cyber security teams, fostering a culture of collaboration, accountability and professional excellence. Act as a trusted advisor to technology and business stakeholders on matters relating to cyber security risk, governance and control effectiveness. Provide senior security consultancy to programmes and projects, ensuring security considerations are Embedded throughout the delivery life cycle. Review and assure complex technical designs, architectures and solutions across cloud, infrastructure and software development environments. Define and communicate security requirements, standards and best practices to support secure and resilient technology delivery. Conduct and oversee technical risk assessments, ensuring security risks are appropriately identified, evaluated and managed. Represent Cyber Security within technical governance forums and contribute to organisational decision-making processes. Chair the Cyber Security Technical Working Group and promote consistency of approach across security disciplines. Work in partnership with technology leadership teams to support secure innovation and the adoption of modern technologies. Candidate Profile The successful candidate will be an experienced cyber security leader with a strong technical background and the ability to operate effectively across both strategic and operational domains. You will possess a proven track record of influencing security outcomes within complex technology environments and will be recognised for your ability to provide balanced, pragmatic and commercially aware security advice. You will be comfortable engaging with a broad range of stakeholders, from engineering and architecture teams through to senior leadership, and will demonstrate excellent communication, leadership and relationship-building skills. You will also have a genuine commitment to developing others, supporting technical specialists and team leaders to achieve their full potential while maintaining high standards of delivery and technical excellence. Essential Experience and Qualifications Significant experience in a senior cyber security position, with responsibility for leading technical teams and influencing security strategy and outcomes. Demonstrable experience designing, implementing and assuring security controls across cloud platforms, enterprise infrastructure and software development environments. Strong expertise in modern cyber security practices, including: Secure software development Cloud security Security engineering Security testing and technical assurance Experience providing security consultancy to complex technology programmes and projects. Proven capability in secure design review, technical risk assessment and security assurance activities. Excellent stakeholder management skills, with the ability to influence decision-making through clear, pragmatic and risk-based recommendations. Experience leading, coaching and developing technical professionals and team leaders. Degree in Information Security, Computer Science or a related discipline, or equivalent professional experience. Desirable Qualifications CISSP (Certified Information Systems Security Professional) CCSP (Certified Cloud Security Professional) CSSLP (Certified Secure Software Lifecycle Professional) CISM (Certified Information Security Manager) Other relevant industry-recognised cyber security certifications About the Team The Cyber Security team is responsible for protecting organisational systems, services, information and technology assets while enabling the secure delivery of business and technology objectives. Working collaboratively with technology and business stakeholders, the team provides practical, risk-based security advice and assurance, ensuring security is Embedded throughout the full technology life cycle. The function encompasses a range of specialist disciplines, including Security Engineering, Application Security, Security Testing, Security Operations, Identity and Access Management, Security Architecture and Operational Resilience. The team values professionalism, collaboration, continuous improvement and technical excellence, creating an environment where individuals are encouraged to challenge constructively, share knowledge and contribute to the ongoing development of cyber security capabilities across the organisation. Please note, client interviews will take place for this role in Late July/Early August

Job Title: Chief Operating Officer Contract: Permanent Salary: £65,000 per annum Hours per week: 35 hours Annual Leave: 25 days plus 8 bank holidays Role Description The COO is the Cathedral's principal member of staff and has responsibility for the overall operational performance and administration of the organisation, its assets and its people. Appointed by the Chapter and accountable to them through the Dean, the COO works with the Senior Leadership Team (SLT) to develop and implement strategy and policy, ensure effective governance and compliance, manage the business functions of the Cathedral and monitor its overall progress and development. Key Responsibilities Strategic Leadership Lead the development of the Cathedral's overall strategy to reflect the Cathedral's Vision and Values. Ensure the effective implementation of the Cathedral's masterplan and successfully deliver outcomes through the effective performance management of goals and objectives. Secure financial sustainability, achieve growth and optimise the efficient use of resources through effective short, medium and long term planning. Safeguarding Work closely with the Dean, the Cathedral Safeguarding Committee, Chapter Safeguarding Lead and the Safeguarding Officer to develop and deliver the Cathedral's safeguarding strategy. Act as a role model in upholding safeguarding policies and embedding a healthy safeguarding culture across Cathedral life. Negotiate, implement and continually review the Service Level Agreement with the Diocesan Board of Finance and the Diocesan Safeguarding Officer. Ensure compliance with current safeguarding legislation and national guidance, fostering an environment where safeguarding is everyone's responsibility. Staff and Volunteers Ensure recruitment, training and HR management of staff and volunteers adhere to the Safer Recruitment policies of the Church of England and meet the needs of the Cathedral. Develop a workplace culture and ethos that reflects the Cathedral's values and enables and empowers staff and volunteers. Act as a role model for effective people management, supporting, developing, and constructively challenging others while encouraging continuous professional development. Foster a collegiate, open, and collaborative environment across the Cathedral. Champion diversity and inclusivity within the Cathedral community, providing opportunity and support for all. Cathedral Compliance and Operational Management Ensure the effective running and forward planning of Chapter and other governance committees, including compliance with the Constitution and Statutes. Ensure trustees and others in governance positions are properly inducted and trained including in safeguarding. Ensure that the Cathedral meets all legislative regulations and complies with ecclesiastical and charity laws. Be accountable for reporting to the Charity Commission and Companies House. Work with the Chief Finance Officer to ensure that the strategic plan is supported by a robust, multi-year financial plan aligned with long-term objectives. Work with the Visitor Experience Manager to increase income generation, establishing a growth plan with the Abbey of St Edmund, Reborn Project. Work with the Architect and Facilities Manager to ensure the Cathedral meets its statutory and legal obligations relating to heritage, ecclesiastical and listed buildings in its care. Work with the Facilities Manager to ensure the Cathedral meets its statutory and legal requirements in relation to its properties and responsibilities as a landlord. Ensure effective management of Health and Safety across the Cathedral ensuring compliance with statutory legislation and best practice; ensure emergency procedures are up to date. Ensure all data is protected and processed in full compliance with GDPR legislation. Ensure that the Cathedral is complies with all legal requirements, interpreting and communicating changes in compliance to the Chapter and Cathedral staff. Support the Church of England's Net Zero targets and ensure the Cathedral has a plan for reducing carbon emissions; adhering to statutory requirements relating to Net Zero. Ensure suitable IT provision is in place, to support Cathedral operations, is secure and regularly review software and hardware requirements. Work with the Marketing & Communications Manager to oversee public relations, ensuring appropriate management of reputation, branding, and media activities; act as Cathedral spokesperson as appropriate. Review working methods, office accommodation and administration support to ensure arrangements are fit for purpose. Promote open and transparent ways of working throughout the administration, with effective communication and engagement at all levels. Oversee the effective planning and management of key projects and the implementation of delivery programmes to achieve operational and strategic objectives. Support the Dean in managing relationships with the 1327 Club. Ensure the effective management, use and future development of all the Cathedral's assets. Be responsible for contingency planning, including the management of insurance, disaster recovery and salvage planning and oversee the Cathedral's risk register. Develop for approval, maintain and regularly review policy and procedure documents of Chapter and ensuring they are embedded across the organisation. Chair staff and management meetings. Manage the business operations of the Cathedral in accordance with the values, standards and budgets agreed by Chapter. Lead, manage, motivate and empower staff and volunteer teams through effective structures, training and professional relationships. Direct Reports Chief Finance Officer Cathedral Safeguarding Officer Human Resources Officer Visitor Experience Manager Volunteer Manager Marketing and Communications Manager Facilities Manager Shop Manager Pilgrims' Kitchen Manager Attendance Required at: Chapter Meetings Finance Committee Nominations Committee Risk, Audit and Review Committee Safeguarding Committee Health and Safety Committee Information Protection Group The Guild of St Edmund Committee Forum Annual Parochial Church Meeting (APCM) Enterprises Ltd Meetings Eco St Eds Committee Abbey of St Edmund, Reborn CIO Cathedral Administration and Finance Association (CAFA)conferences Person Specification Essential Qualities A proven track record of strategic leadership with successful delivery of projects and outcomes within an organisation of a similar size and complexity. Experience of working at board level or closely with boards. Significant leadership capability, with the ability to influence, inspire, and engage the Cathedral Community and external stakeholders. An empowering management style that fosters teamwork, trust and collaboration, with a strong understanding of HR best practice. Successful experience of leading significant change and of fostering a culture of continuous improvement and development within a complex organisational environment. Proven experience in managing operational performance within tight financial constraints in a complex, multi-faceted environment. Effective delivery of financial strategy and budget management, demonstrating strong commercial acumen. An understanding of safeguarding and the critical role it plays in protecting all people. Desirable Qualities Previous experience as a COO or at a similar senior leadership level. An understanding of the complexities in managing wide-ranging cathedral operations or previous experience within a Church of England setting. A good understanding of best practice in charity governance. Experience of managing a heritage site. Experience working with volunteers. Experience in safeguarding best practice. Knowledge and skills Ability to understand complex operational issues and develop creative and innovative solutions. Excellent written and verbal communication skills, with the confidence to share information effectively at all levels internally and externally. Commitment to working efficiently and effectively, utilising technology and software as appropriate. Ability to develop and encourage a strong team ethos among staff and volunteers. Strong analytical skills and sound judgment. Experience of managing budgets. Well-developed interpersonal skills, with the ability to engage comfortably with all users of the Cathedral. Other criteria Empathy with the beliefs and ethos of the Christian faith. Comfortable working within a team of staff and clergy with a range of different skills and gifts, understanding their different roles and working patterns. Commitment to the Cathedral's purpose and vision, and to taking an active role in the Cathedral's community, mission and outreach. A satisfactory enhanced Disclosure and Barring Service (DBS) check is required for this post. The appointment is subject to a six-month probation period. . click apply for full job details

Head of IT Transformation £80,000 - £90,000 + car Hybrid (Somerset 2 days/week) Job Purpose The Head of IT Transformation is accountable for driving technology-enabled change across the organisation, delivered primarily through a structured ecosystem of third-party suppliers and technology partners. This is not a traditional IT operations role. The successful candidate will be a commercially astute transformation leader who can define the technology change agenda, commission and govern delivery through external partners, and maintain clear accountability to the Executive and Board for outcomes, pace, and value for money. Reporting and Structure Reporting Line: Chief Financial Officer Direct Reports: IT Programme Manager, Project Manager, Business Analysis Manager, Data and Insights Manager Key Accountabilities Transformation Strategy and Roadmap • Own the organisation's technology transformation roadmap, aligned to business strategy and agreed with the Executive Team and Board. • Identify and prioritise change initiatives that drive operational improvement, service quality, and organisational resilience. • Translate business requirements into clear technology change briefs suitable for external delivery partners. • Maintain a forward view of the technology landscape, bringing relevant innovation and best practice to leadership attention. Supplier and Partner Governance • Act as the primary accountability owner for all third-party technology suppliers and delivery partners, ensuring contractual obligations, performance standards, and value for money are consistently met. • Lead supplier selection, commercial negotiation, and ongoing contract management across the change portfolio. • Establish clear governance frameworks for partner-delivered programmes, including assurance gates, escalation routes, and executive reporting. • Manage supplier relationships at a senior level, holding partners to account for delivery quality and pace. Programme Oversight and Assurance • Maintain single-point accountability for the end-to-end delivery of the IT change portfolio, whether delivered internally or through third parties. • Ensure robust programme governance, risk management, and dependency oversight across all active workstreams. • Provide regular, board-ready assurance reporting on portfolio status, risks, investment, and outcomes. • Lead escalation management where supplier performance or programme risks require executive intervention. Stakeholder and Business Engagement • Act as the senior technology change interface for all Heads of Department, Operational Leads, and the Executive Team. • Ensure business functions are engaged, prepared, and supported through change, with technology adoption embedded effectively across services. • Build trusted relationships with non-technical colleagues, making technology change accessible and relevant to operational audiences. Financial Oversight • Own the IT transformation budget, including capex and opex across all change programmes. • Provide final sign-off on technology investment proposals and ensure spend is aligned to strategic priorities and delivers measurable return. About You You are a commercially minded technology transformation leader with a proven track record of governing complex, partner-delivered change programmes. You are as comfortable negotiating with a supplier as you are presenting to a Board, and you understand that in a third-party-led delivery model, clarity of requirements, strong governance, and commercial leverage are the levers that determine success. You do not need to be a hands-on technologist. You do need to be an expert at commissioning, managing, and holding accountable the people and organisations who are. Essential Experience and Skills • Proven track record of governing technology transformation programmes delivered by third-party suppliers and managed service partners. • Experience defining technology change roadmaps and translating business strategy into supplier-deliverable requirements. • Strong commercial acumen: supplier selection, contract negotiation, and performance management. • Experience preparing and presenting investment cases, portfolio dashboards, and assurance narratives to Executive and Board audiences. • Demonstrated ability to manage a complex portfolio of concurrent change initiatives, balancing pace, risk, and budget. • Confident stakeholder leader, able to influence at Executive and Board level and engage non-technical audiences across operations. • Experience managing and developing high-performing internal teams alongside external delivery partners. • Familiarity with IT governance frameworks, risk management, and change control best practice. Desirable • Familiarity with digital care, workforce, or back-office system transformation programmes. • PRINCE2 Practitioner, MSP, or APM/PMP qualification. Compensation and Benefits • Salary: Up to 90,000 per annum plus car allowance of 5,000 and annual bonus of 5%. • Hours: 37 hours per week, Monday to Friday. • Leave: 28 days plus bank holidays, with additional days accruing after 5 years of service. • Pension: 7% matched contribution. • Private healthcare with BUPA. • Life cover: 2x salary. • Access to employee assistance programme, Wagestream, and retail discounts platform.

Robert Walters are delighted to be partnering with SKAO in their global search for a Chief Financial Officer to join their executive team, at a pivotal moment in the organisation's journey. Please note - all enquiries and applications MUST come through Robert Walters to be considered. Global applications welcome. As SKAO embarks on the transition from construction to full operation of the world's largest radio telescope, this high-profile leadership role offers you the chance to shape the financial future of a truly global scientific endeavour. You will be responsible for leading finance, procurement, ERP, and UK facilities teams across three continents, ensuring robust governance and compliance while supporting cutting-edge research infrastructure. This is an exceptional opportunity to work with international partners, government members, and diverse stakeholders, all within an environment that values flexibility, inclusivity, and professional growth. If you are passionate about making a lasting impact in science and technology on a global scale, SKAO provides the platform for your expertise to shine. What you'll do: Provide strategic financial advice and guidance to the Director General and senior managers to support organisational objectives. Deliver comprehensive financial reports and formal presentations to the SKAO Council and sub-committees, ensuring clarity and transparency in governance. Develop strong working relationships with external partners including member states, peer organisations, banks, auditors, advisors, contractors, and suppliers to foster effective collaboration. Drive cross-functional cooperation across all locations to enhance financial planning processes throughout the organisation. Oversee budgetary control and management practices to ensure value-for-money while maintaining operational excellence across the Observatory. Lead business continuity planning for Finance, Procurement, ERP, and UK Facilities functions by conducting risk analysis and implementing mitigation strategies. Manage SKAO's insurance strategy and portfolio while overseeing claims processes to safeguard organisational assets. Ensure financial systems are robust, compliant with best practice standards, and scalable for future growth initiatives. Maintain tax compliance and regulatory adherence across all relevant jurisdictions to minimise organisational risk. Direct all aspects of financial activities including accounting, cash flow management, treasury operations, audit processes, payroll administration, pensions oversight, procurement actions (including complex contracts), ERP system sponsorship (including e-Procurement), and facilities management for UK headquarters. What you bring: A member of an internationally recognised professional accounting body. with extensive experience in senior management roles within complex, global, multinational organisations. Demonstrated success operating in international contexts-building effective working relationships with internal teams as well as external stakeholders from diverse national and cultural backgrounds. Exceptional communication skills with commercial acumen-able to deliver clear business writing and operate effectively at strategic board level or equivalent settings. Proven ability as a strategic leader who brings analytical thinking alongside an enquiring mindset-capable of identifying opportunities for change that align with organisational needs now and into the future. Technical expertise in financial management including IFRS-based accounting standards; knowledge of international employment tax rules; contract law proficiency; advanced skills in budgeting, forecasting, reporting; familiarity with financial controls; risk management experience; hands-on approach to financial analysis. Experience managing procurement activities within an international setting-including complex construction contracts as well as operational procurement efficiency measures. Understanding of foreign currency transactions along with associated risks relevant to global operations. Advanced IT skills coupled with openness to adopting new technologies that drive process improvements across finance functions. Ability to collaborate effectively at both operational and strategic levels-delivering excellent services through distributed teams while contributing meaningfully to long-term planning initiatives. High integrity combined with commitment to good governance principles-demonstrating openness alongside dedication to equality, diversity, sustainability-and adaptability as a flexible team player. What sets this company apart: SKAO stands out as one of the world's most ambitious scientific collaborations-uniting governments from around the globe in pursuit of groundbreaking discoveries through radio astronomy. As an International Organisation headquartered in Cheshire but operating across three continents (UK, Australia, South Africa), SKAO offers unparalleled opportunities for professional growth within a supportive network committed to diversity and inclusion. Employees benefit from flexible working arrangements designed to accommodate personal circumstances while enabling meaningful contributions on a global stage. The culture is built on shared values of openness, respect for different perspectives, commitment to sustainability-and above all-a passion for advancing human knowledge through science. Joining SKAO means becoming part of a visionary community where your expertise can help shape history while enjoying access to world-class resources and collaborative networks. What's next: If you are ready to make your mark on one of the world's most exciting scientific projects while advancing your career at executive level-this is your moment! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Technology Delivery Manager - Charity / Membership Organisation - Hybrid London - £60,000 + Excellent Benefits Technology Delivery Manager (Project Delivery Lead / Agile Delivery Manager) required to join a respected London-based Not-for-Profit / Membership Organisation in Central London. This is an exciting opportunity to become a key member of a growing Technology team, helping to shape the way technology projects, business change and BAU services are delivered across the organisation. Salary: Up to £60,000 + 12.5% non-contributory pension, annual bonus, private medical, 25 days holiday plus bank holidays, Employee Assistance Programme and regular social events. Location: Central London Hybrid working (2 days office / 3 days home) Environment: Innovative, collaborative and purpose-led organisation with a genuine investment in employee wellbeing and learning & development. You'll join a small Technology team where your ideas will make a real difference, helping to shape how technology is delivered across the business. Opportunity Reporting directly to the Chief Operating Officer this is a fantastic opportunity for someone currently working within a Charity, Membership Organisation or similar Not-for-Profit organisation who enjoys bringing order to ambiguity and wants to build something for the long term. Working across both Operations and Technology, you'll become the bridge between the business, engineers, analysts and third-party suppliers, ensuring technology projects and business change are delivered successfully while continuously improving the way the team works. This is a role for someone who naturally takes ownership, enjoys facilitating discussions, mapping out solutions and creating practical delivery processes that genuinely help teams work more effectively. You'll thrive in a collaborative, small-team environment where everyone contributes beyond their job title and where your ideas will genuinely influence how technology is delivered. If you're someone who enjoys rolling up your sleeves, bringing clarity to complexity and becoming a trusted member of a growing leadership team, we'd love to hear from you. Key Responsibilities Project & Service Delivery Manage a portfolio of technology projects, business change initiatives and BAU services, ensuring priorities, timelines, risks and dependencies are effectively managed. Working closely with engineers, analysts and business stakeholders, you'll keep work flowing, identify risks early, remove blockers and coordinate dependencies to ensure successful delivery. You'll also assess change requests that fall outside normal BAU support, helping determine the most appropriate solution and whether the work should be delivered internally or through third-party suppliers. Process Improvement Review and improve existing ways of working, introducing practical Agile and delivery processes that genuinely help the team rather than adding unnecessary bureaucracy. Improve visibility of work, facilitate planning sessions, enhance communication and create greater transparency across projects. Business & Stakeholder Engagement Act as the bridge between Operations and Technology, working closely with the Chief Operating Officer, Infrastructure & Security Manager and stakeholders across the organisation. Facilitate workshops, gather requirements, coordinate priorities and ensure technology solutions meet business needs. Team Culture Contribute to a positive and inclusive team culture, helping colleagues collaborate effectively while supporting continuous improvement and knowledge sharing across the Technology function. Essential Experience Experience working within a Charity, Membership Organisation or Not-for-Profit organisation (essential) Degree educated Proven experience managing multiple technology, digital or software delivery projects simultaneously Experience working closely with engineers, analysts and third-party technology suppliers Strong stakeholder management skills with the ability to communicate effectively with both technical and non-technical audiences Experience improving delivery processes and introducing more effective ways of working Comfortable facilitating workshops, gathering requirements and helping teams solve business problems Strong organisational and problem-solving skills, with the ability to remove blockers and keep projects moving Ability to work independently, prioritise effectively and make sound decisions Familiarity with Agile methodologies and the ability to apply them pragmatically to suit the needs of the team Desirable Experience Experience delivering digital, software development or web-based technology projects Previous technical background or experience working closely with engineering teams Experience with SAP and/or SQL Experience using Jira, Confluence, Microsoft 365, Miro or Zoho Experience working within a small, growing organisation where flexibility and adaptability are essential This is an opportunity to join a genuinely purpose-led organisation where you'll have the freedom to shape delivery processes, influence how technology supports the wider business and become a trusted member of a growing leadership team. We're looking for someone who enjoys bringing people together, creating structure from ambiguity and making a lasting impact within a collaborative organisation. Zorba Consulting is operating as an Employment Agency for permanent recruitment and Employment Business for the supply of temporary workers.